ideacentreAll-In-One520(22&24inch)
ComputerHardwareMaintenanceManual
MachineTypes:F0D1[AIO520-24IKL/EnergyStar]F0D2[AIO
520-24IKU/EnergyStar]/F0D3[AIO520-24AST/EnergyStar]F0D4
[AIO520-22IKL/EnergyStar]/F0D5[AIO520-22IKU/EnergyStar]
F0D6[AIO520-22AST/EnergyStar]
ideacentreAll-In-One520(22&24inch)
Computer
HardwareMaintenanceManual
MachineTypes:F0D1[AIO520-24IKL/EnergyStar]F0D2[AIO
520-24IKU/EnergyStar]/F0D3[AIO520-24AST/EnergyStar]F0D4
[AIO520-22IKL/EnergyStar]/F0D5[AIO520-22IKU/EnergyStar]
F0D6[AIO520-22AST/EnergyStar]
FirstEdition(July2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925
Contents
Chapter1.Aboutthismanual......1
ImportantSafetyInformation.......... 1
Chapter2.Safetyinformation......3
Generalsafety................3
Electricalsafety............... 3
Safetyinspectionguide............ 5
Handlingelectrostaticdischarge-sensitive
devices.................. 5
Groundingrequirements............ 6
Safetynotices................ 6
Chapter3.Generalinformation.....9
Specifications................9
Chapter4.GeneralCheckout..... 11
Chapter5.UsingtheSetupUtility... 13
StartingtheLenovoBIOSSetupUtilityprogram. 13
Viewingandchangingsettings........ 13
Usingpasswords.............. 13
Enablingordisablingadevice........ 15
Selectingastartupdevice.......... 16
ExitingtheLenovoBIOSSetupUtilityprogram.. 17
Chapter6.Symptom-to-FRUIndex.. 19
Harddiskdrivebooterror.......... 19
PowerSupplyProblems........... 19
POSTerrorcodes............. 20
Undeterminedproblems........... 20
Chapter7.Locatingconnectors,
controlsandcomponents ...... 21
Chapter8.Replacinghardware.... 31
Generalinformation............. 31
Replacingthekeyboardandmouse...... 32
Replacingtheadapter............ 32
Removingthestandbase.......... 33
Removingtherearcover........... 33
Replacingthecamera............ 37
Replacingtheheat-sink........... 38
ReplacingtheCPU............. 39
Replacingtheharddiskdrive......... 42
Replacingthesystemfan.......... 43
Replacingtheopticaldrive.......... 44
Replacingthememorymodule........ 45
Replacingthesolidstatedrive........ 47
ReplacingtheWi-Ficard........... 47
ReplacingthesideUSBboard........ 48
Replacingthemotherboard.......... 49
Removingthestandholder.......... 51
ReplacingtheMicrophonemodule....... 51
Replacingthespeakersystem........ 52
ReplacingtheLCDpanelmodule....... 53
Chapter9.FRUlists.......... 57
Chapter10.Generalinformation.. 101
AdditionalServiceInformation........101
©CopyrightLenovo2017
iii
ivideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter1. Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforLenovoAll-In-One520seriescomputerslistedon
thecover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.
ThedescriptionoftheTV-tunercardinthismanualappliesonlytocomputerswithaTV-tunercardinstalled.
ItdoesnotapplytocomputerswithoutaTV-tunercard.
ImportantSafetyInformation
BesuretoreadallCAUTIONandDANGERsectionsinthismanualbeforefollowinganyoftheinstructions.
VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd’exécuter
lesinstructions.
LesenSieunbedingtalleHinweisevomTyp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen
LeggereleistruzioniintrodottedaA TTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni
Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções
Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.
©CopyrightLenovo2017
1
2ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter2. Safetyinformation
Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.
Generalsafety
Followtheserulestoensuregeneralsafety:
•Keeptheareasaroundthecomputerclearandcleanduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallyacrossbothfeet.
3.Liftslowly.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.
•Donotperformanyactionthatwouldcreateahazardforthecustomer,orwouldmakethecomputer
unsafe.
•Beforeyoustartthecomputer,ensurethatotherservicerepresentativesandcustomerpersonnelarenot
inapositionthatwouldcreateahazardforthem.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicingthe
computer.
•Keepyourtoolcaseawayfromareasthatpeoplemaywalkthroughtoensureno-onetripsoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,tieorfastenitback.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanon-conductiveclip,
approximately8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember: Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reattachallcoverscorrectlybeforereturningthecomputertothecustomer.
Electricalsafety
CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnectanyattachedpowercords,telecommunication
cables,networkcables,andmodemcablesbeforeyouopenthecomputercovers,unlessinstructed
otherwiseintheinstallationandconfigurationprocedures.
©CopyrightLenovo2017
3
Observethefollowingruleswhenworkingonelectricalequipment.
Important: Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershaverubber
floormatsneartheirequipmentthatcontainsmallconductivefiberstodecreaseelectrostaticdischarge.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthecomputer,unplugthepowercord.Ifyoucannotunplugit,askthe
customertopower-offtheelectricaloutletthatsuppliespowertothemachineandtolocktheelectrical
outletintheoffposition.
•Ifyouneedtoworkonacomputerthathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember: Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Remember: Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofthemaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolstoensuretheyaresafetouse.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsarewetfloors,
non-groundedpowerextensioncables,conditionsthatmaycauseorallowpowersurges,andmissing
safetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thissurfaceis
conductive,andtouchingalivecircuitcancausepersonalinjuryanddamagetothecomputer.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
positionsinacomputer:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
4ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Theintentofthisinspectionguideistoassistyouinidentifyingpotentialhazardsposedbytheseproducts.
Eachcomputer,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusersand
servicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshouldbe
usedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.
Ifanyhazardsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeandwhetheryou
cancontinuewithoutfirstresolvingtheproblem.
Considerthefollowingitemsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedasachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobvioushazards,suchasmetalfilings,contamination,waterorother
liquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingelectrostaticdischarge-sensitivedevices
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthecomputer,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Chapter2.Safetyinformation5
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.
Note: TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheACplugonAC-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.
Safetynotices
TheCAUTIONandDANGERsafetynoticesinthissectionareprovidedinthelanguageofEnglish.
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
• Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connectanyequipmentthatwillbeattachedtothisproducttoaproperlywiredoutlet.
•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,telecommunicationscables,networkcables,andmodem
cablesbeforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand
configurationprocedures.
• Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
6ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
ToConnect
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
ToDisconnect
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer .Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.
Donot:
•Throwintoorimmerseinwater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Thesediodesemitradiationwhenopen.Donotstareintothebeam,donotviewdirectlywith
opticalinstruments,andavoiddirectexposuretothebeam.
Chapter2.Safetyinformation7
≥18kg(37lbs) ≥32kg(70.5lbs) ≥55kg(121.2lbs)
CAUTION:
Usesafepracticeswhenlifting.
CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.
CAUTION:
Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.
8ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter3. Generalinformation
Thischapterprovidesgeneralinformationthatappliestoallcomputermodelscoveredbythismanual.
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Thissectionliststhephysicalspecificationsforyourcomputer.
TypeLenovoAll-In-One520
Thissectionliststhephysicalspecifications.
Environment
Airtemperature:
Operating:10°to35°C
Transit:-20°to55°C
Humidity:
Operating:35%to80%
Transit:20%to90%(40°C)
Altitude:86KPato106KPa
Electricalinput:
Inputvoltage:90V-264V(AC)
Inputfrequency:47Hz-63Hz
©CopyrightLenovo2017
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10ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter4. GeneralCheckout
Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencemayhavebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,or
formatting.Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplication,theoperatingsystem,or
both.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftwarepackage.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes.
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6.
Ifyoudidreceivethecorrectresponse,proceedtostep7.
6.Ifoneofthefollowinghappens,followtheinstructiongiven:
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.
7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
©CopyrightLenovo2017
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12ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter5. UsingtheSetupUtility
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheLenovoBIOSSetupUtilityprogram
TostarttheLenovoBIOSSetupUtilityprogram,dothefollowing:
1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand
turnoffthecomputer.
2.PressandholdtheF1keythenturnonthecomputer.WhentheLenovoBIOSSetupUtilityprogramis
displayed,releasetheF1key.
Note: IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogrammenu
willnotbedisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords.”
Viewingandchangingsettings
SystemconfigurationoptionsarelistedintheLenovoBIOSSetupUtilityprogrammenu.Tovieworchange
settings,see“StartingtheSetupUtilityprogram.”
YoumustusethekeyboardwhenusingtheLenovoBIOSSetupUtilitymenu.Thekeysusedtoperform
varioustasksaredisplayedonthebottomofeachscreen.
Usingpasswords
YoucanusetheLenovoBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedpersons
fromgainingaccesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram.”Thefollowing
typesofpasswordsareavailable:
•AdministratorPassword
•Power-OnPassword
Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetpasswords,read
thefollowingsections.
Passwordconsiderations
Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).Forsecurity
reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthat
passwordsshouldfollowtheserules:
•Forastrongpassword,use7-16charactersandamixoflettersandnumbers.
•Donotuseyournameoryourusername.
•Donotuseacommonwordoracommonname.
•Usesomethingsignificantlydifferentfromyourpreviouspassword.
Attention: AdministratorandPower-Onpasswordsarenotcasesensitive.
©CopyrightLenovo2017
13
AdministratorPassword
SettinganAdministratorPassworddetersunauthorizedpersonsfromchangingconfigurationsettings.Y ou
mightwanttosetanAdministratorPasswordifyouareresponsibleformaintainingthesettingsofseveral
computers.
AfteryousetanAdministratorPassword,apasswordpromptisdisplayedeverytimeyouaccesstheLenovo
BIOSSetupUtilityprogram.
IfboththeAdministratorandPower-OnPasswordareset,youcantypeeitherpassword.However,youmust
useyourAdministratorPasswordtochangeanyconfigurationsettings.
Setting,changing,ordeletinganAdministratorpassword
TosetanAdministratorPassword,dothefollowing:
Note: Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).For
moreinformation,see“Passwordconsiderations”onpage13.
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).
2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.T ypethepasswordthenpresstheEnterkey.
4.Re-typethepasswordtoconfirm,thenpresstheEnterkey.Ifyoutypedthepasswordcorrectly,
thepasswordwillbeinstalled.
TochangeanAdministratorPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).
2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpresstheEnterkey.
4.T ypethenewpassword,thenpresstheEnterkey.Re-typethepasswordtoconfirmthenewpassword.
Ifyoutypedthenewpasswordcorrectly,thenewpasswordwillbeinstalled.ASetupNoticedconfirming
thatchangeshavebeensavedwillbedisplayed.
TodeleteapreviouslysetAdministratorPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
2.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordandpresstheEnterkey.
3.T odeleteanAdministratorPassword,leaveeachnewpasswordlineitemblank,thenpresstheEnter
key.ASetupNoticeconfirmingthatchangeshavebeensavedwillbedisplayed.
4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
5.SelectSavechangesandExitfromthemenu.
Power-OnPassword
WhenaPower-OnPasswordisset,youcannotstarttheLenovoBIOSSetupUtilityprogramuntilavalid
passwordistypedfromthekeyboard.
Setting,changing,ordeletingaPower-OnPassword
Note:Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).
14ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
TosetaPower-OnPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on
page13.)
2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.T ypethepassword,thenpresstheEnterkey.
4.Re-typethepasswordtoconfirm.Ifyoutypedthepasswordcorrectly,thepasswordwillbeinstalled.
TochangeaPower-OnPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on
page13.)
2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpresstheEnterkey.
4.T ypethenewpassword,thenpresstheEnterkey.Re-typethepasswordtoconfirmthenewpassword.
Ifyoutypedthenewpasswordcorrectly,thenewpasswordwillbeinstalled.ASetupNoticedconfirming
thatchangeshavebeensavedwillbedisplayed.
TodeleteapreviouslysetPower-OnPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
2.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordandpresstheEnterkey.
3.T odeletethePower-OnPassword,leaveeachnewpasswordlineitemblank,thenpressEnter.ASetup
Noticeconfirmingthatchangeshavebeensavedwillbedisplayed.
4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
5.SelectSavechangesandExitfromthemenu.
Enablingordisablingadevice
The Devicesoptionsisusedtoenableordisableuseraccesstothefollowingdevices:
USBFunctionsSelectwhethertoenableordisableUSB(UniversalSerial
Bus)functions.Ifthefunctionsaredisabled,noUSB
devicescanbeused.
SATAMode
OnboardAudioControllerSelectwhethertoenableordisabletheOnboard
OnboardEthernetControllerorLANBootAgentSelectwhethertoenableordisabletheOnboardEthernet
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).
2.FromtheSetupUtilityprogrammenu,selectDevices.
3.Selectanoptionasfollows:
WhenthisfeatureissettoDisabled,alldevices
connectedtotheSATAconnectors(e.g.harddiskdrives
ortheopticaldiskdrive)aredisabledandcannotbe
accessed.
AudioController .WhenthisfeatureissettoDisabled
alldevicesconnectedtotheaudioconnectors(e.g.
headphonesoramicrophone)aredisabledandcannot
beused.
Controller ,orselectwhethertoenableordisableload
onboardPXE(PrebootExecutionEnvironment).
SelectUSBSetup,presstheEnterkey,thenselectUSBFunctions.
Chapter5.UsingtheSetupUtility15
SelectATADeviceSetup,presstheEnterkey,thenselectSAT AMode.
SelectAudioSetup,presstheEnterkey,thenselectOnboardAudioController.
SelectNetworkSetup,presstheEnterkey,thenselectOnboardEthernetSupportorLANBoot
Agent .
4.SelectDisabledorEnabledandpresstheEnterkey.
5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Notes:
a.Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
b.SelectIDE/AHCIMode:DevicedriversupportisrequiredforACHI.Dependingonhowtheharddisk
imagewasinstalled,changingthissettingmaypreventthesystemfrombooting.
Selectingastartupdevice
IfyourcomputerdoesnotbootfromadevicesuchastheCD/DVD-ROMdrivediskorharddiskasexpected,
followoneoftheproceduresbelow.
Selectingatemporarystartupdevice
Usethisproceduretostartupfromanybootdevice.
Note: NotallCDs,DVDsorharddiskdrivesarebootable.
1.T urnoffyourcomputer.
2.PressandholdtheF12keythenturnonthecomputer.WhentheStartupDeviceMenuappears,
releasetheF12key.
Note:IftheStartupDeviceMenudoesnotdisplayusingthesesteps,repeatedlypressandreleasethe
F12keyratherthankeepingitpressedwhenturningonthecomputer.
3.Use↑and↓arrowstoselectthedesiredstartupdevicefromtheStartupDeviceMenuandpress
theEnterkeytobegin.
Note: SelectingastartupdevicefromtheStartupDeviceMenudoesnotpermanentlychangethe
startupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).
2.FromtheLenovoBIOSSetupUtilityprogrammainmenu,selecttheStartupoption.
3.PresstheEnterkey,andselectthedevicesforthePrimaryBootSequence.Readtheinformation
displayedontherightsideofthescreen.
4.Use↑and↓arrowstoselectadevice.Usethe<+>or<->keystomoveadeviceupordown.Usethe
<×> keytoexcludethedevicefromorincludethedeviceinthebootsequence.
5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Notes:
16ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
a.Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
b.Ifyouhavechangedthesesettingsandwanttoreturntothedefaultsettings,selectLoadOptimal
Defaultsfromthemenu.
ExitingtheLenovoBIOSSetupUtilityprogram
Afteryoufinishviewingorchangingsettings,presstheEsckeytoreturntotheLenovoBIOSSetupUtility
programmainmenu.YoumighthavetopresstheEsckeyseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,selectSavechangesandExitfromthemenu.WhentheSave&
reset windowshows,selecttheY esbutton,andthenpresstheEnterkeytoexittheLenovoBIOS
SetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.Whenthe
ResetWithoutSaving windowshows,selecttheYesbutton,andthenpresstheEnterkeytoexitthe
LenovoBIOSSetupUtilityprogram.
Chapter5.UsingtheSetupUtility17
18ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter6. Symptom-to-FRUIndex
TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage20.
Notes:
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid
receiveaPOSTerrormessage,diagnosethePOSTerrormessagefirst.
•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsinthefirstpartof
thisindex.
Harddiskdrivebooterror
Aharddiskdrivebooterrorcanbecausedbythefollowing.
Error
Thestartupdriveisnotincludedinthebootsequence
configuration.
Nooperatingsystemisinstalledonthebootdrive. Installanoperatingsystemonthebootdrive.
Thebootsectoronthestartupdriveiscorrupted.
Thedriveisdefective.
FRU/Action
Checktheconfigurationandensurethestartupdriveis
inthebootsequence.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk
drive.
2.Usetheoperatingsystemtoformattheharddisk
drive.
Replacetheharddiskdrive.
PowerSupplyProblems
Followtheseproceduresifyoususpectthereisapowersupplyproblem.
Check/Verify FRU/Action
Checkthatthefollowingareproperlyinstalled:
•PowerCord
•On/OffSwitchconnector
•SystemBoardPowerSupplyconnectors
•Microprocessorconnections
Checkthepowercord. PowerCord
Checkthepower-onswitch. Power-onSwitch
Reseatconnectors
©CopyrightLenovo2017
19
POSTerrorcodes
Eachtimeyouturnthecomputeron,itperformsaseriesofteststocheckthatthesystemisoperating
correctlyandthatcertainoptionsareset.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.
POSTdoesthefollowing:
•Checkssomebasicmotherboardoperations
•Checksthatthememoryisworkingcorrectly
•Startsvideooperations
•Verifiesthatthebootdriveisworking
POSTErrorMessage Description/Action
Keyboarderror
RebootandSelectproperBootdeviceorInsertBoot
MediainselectedBootdevice
Cannotinitializethekeyboard.Makesurethekeyboard
isproperlyconnectedtothecomputerandthatnokeys
areheldpressedduringPOST.T opurposelyconfigure
thecomputerwithoutakeyboard,selectKeyboardless
operation inStartupandsettheoptiontoEnabled.The
BIOSthenignoresthemissingkeyboardduringPOST.
TheBIOSwasunabletofindasuitablebootdevice.Make
surethebootdriveisproperlyconnectedtothecomputer.
Makesureyouhavebootablemediainthebootdevice.
Undeterminedproblems
1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifconnectedorinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Extendedvideomemory
c.ExternalCache
d.ExternalCacheRAM
e.Harddiskdrive
f.Diskdrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceorcomponent.
Ifalldevicesandcomponentshavebeenremovedandtheproblemcontinues,replacethesystemboard.
20ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Chapter7. Locatingconnectors,controlsandcomponents
Thissectionprovidesillustrationstohelplocatethevariousconnectors,controlsandcomponentsofthe
computer.
Fontview
Thefollowingillustrationshowsthelocationofcontrolsandcomponentsonthefrontofthecomputer.
Attention: Becarefulnottoblockanyairventsonthecomputer.Blockedairventscancauseoverheating.
1.CameraLEDindicator
2.InfraredLEDs(Selectedmodelsonly)
©CopyrightLenovo2017
3.Built-incamera
21
Leftandrightview
Thefollowingillustrationshowsthelocationofconnectors,controlsandcomponentsontheleftandright
sideofthecomputer.
1.USB3.0connectors
2.Opticaldrive(Optional) 4.Cableclip
3.Powerbutton
22ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual
Rearview
A I O 5 2 0 - 2 2 I K L / A I O 5 2 0 - 2 2 I K U / A I O 5 2 0 - 2 2 A S T
A I O 5 2 0 - 2 4 I K L / A I O 5 2 0 - 2 4 I K U / A I O 5 2 0 - 2 4 A S T
Thefollowingillustrationshowsthelocationofconnectorsandcomponentsontherearofthecomputer.
1.Securitycableslot 6.USB2.0connector
2.Powerconnector
3.Ethernetconnector
4.HDMI-outconnector
5.USB2.0connector
7.USB2.0connector
8.USB2.0connector
9.HDMI-inconnector(Optional)
10.Airvent
Chapter7.Locatingconnectors,controlsandcomponents23
Hardwarecomponents
1
2
3
4
5
6
7
8
9
1 1
1 0
1 2
1 3
1 4
1 6
1 5
1 7
1 8
1 9
2 0
2 1
2 2
2 3
2 4
2 5
2 6
2 7
2 8
3 0
3 1
3 2
3 3
3 4
3 5
3 6
3 8
3 7
3 9
4 0
4 1
4 2
2 9
Thefollowingillustrationshowsthecomponentsthatmakeupyourcomputer.
Nonetouchmodel
1.Standholder
2.Standbase 23.Hingecover(top)
3.Rearcover
4.HDDshielding
5.HDDbracket
6.Harddiskdrive
7.HDDcable 28.Heatsink
8.ODDcable
9.ODDbezel 30.CPU
221.Powercord
24.Hingecover(bottom)
25.Cameramodule
26.Motherboardframe
27.Systemfan
29.Motherboard
24ideacentreAll-In-One520(22&24inch)ComputerHardwareMaintenanceManual