LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925
This manual contains service and reference information for Lenovo All-In-One 520 series computers listed on
the cover. It is intended only for trained servicers who are familiar with Lenovo computer products.
Before servicing a Lenovo product, be sure to read the Safety Information.
The description of the TV-tuner card in this manual applies only to computers with a TV-tuner card installed.
It does not apply to computers without a TV-tuner card.
Important Safety Information
Be sure to read all CAUTION and DANGER sections in this manual before following any of the instructions.
Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d’exécuter les
instructions.
Lesen Sie unbedingt alle Hinweise vom Typ “ACHTUNG” oder “VORSICHT” in dieser Dokumentation, bevor
Sie irgendwelche Vorgänge durchführen
Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una
qualsiasi delle istruzioni
Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer uma
das instruções
Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir las
instrucciones.
This chapter contains the safety information that you need to be familiar with before servicing a computer.
General safety
Follow these rules to ensure general safety:
• Keep the areas around the computer clear and clean during and after maintenance.
• When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally across both feet.
3. Lift slowly. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back.
Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too
heavy for you.
• Do not perform any action that would create a hazard for the customer, or would make the computer
unsafe.
• Before you start the computer, ensure that other service representatives and customer personnel are not
in a position that would create a hazard for them.
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
computer.
• Keep your tool case away from areas that people may walk through to ensure no-one trips over it.
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your hair is long, tie or fasten it back.
• Insert the ends of your necktie or scarf inside clothing or fasten it with a non-conductive clip,
approximately 8 centimeters (3 inches) from the end.
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
• Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that
is worn or defective.
• Reattach all covers correctly before returning the computer to the customer.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect any attached power cords, telecommunication
cables, network cables, and modem cables before you open the computer covers, unless instructed
otherwise in the installation and configuration procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents. Many customers have rubber
floor mats near their equipment that contain small conductive fibers to decrease electrostatic discharge.
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing Field Replaceable Units (FRUs)
• Before you start to work on the computer, unplug the power cord. If you cannot unplug it, ask the
customer to power-off the electrical outlet that supplies power to the machine and to lock the electrical
outlet in the off position.
• If you need to work on a computer that has exposed electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the above rule,
you may prevent a current from passing through your body.
– When using a tester, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in
the safety sections of the maintenance information. Use extreme care when measuring high voltages.
• Regularly inspect and maintain your electrical hand tools to ensure they are safe to use.
• Do not use worn or broken tools and testers.
• Never assume that power has been disconnected from a circuit. First, check that it has been powered off.
• Always look carefully for possible hazards in your work area. Examples of these hazards are wet floors,
non-grounded power extension cables, conditions that may cause or allow power surges, and missing
safety grounds.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. This surface is
conductive, and touching a live circuit can cause personal injury and damage to the computer.
• Do not service the following parts with the power on when they are removed from their normal operating
positions in a computer:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
The intent of this inspection guide is to assist you in identifying potential hazards posed by these products.
Each computer, as it was designed and built, had required safety items installed to protect users and service
personnel from injury. This guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of features or options not covered by this inspection
guide.
If any hazards are present, you must determine how serious the apparent hazard could be and whether you
can continue without first resolving the problem.
Consider the following items and the safety hazards they present:
• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock).
• Explosive hazards, such as a damaged CRT face or bulging capacitor
• Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented as a checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.
6. Check inside the unit for any obvious hazards, such as metal filings, contamination, water or other
liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered
with.
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
Protect against ESD damage by equalizing the charge so that the computer, the part, the work mat, and the
person handling the part are all at the same charge.
Notes:
Chapter 2. Safety information5
Page 12
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
• Keep the parts in protective packages until they are inserted into the product.
• Avoid contact with other people while handling the part.
• Wear a grounded wrist strap against your skin to eliminate static on your body.
• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when
you are wearing a wrist strap.
• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
• Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.
Note: The use of a grounding system is desirable but not required to protect against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
– Use an ESD common ground or reference point when working on a double-insulated or battery-
operated system. You can use coax or connector-outside shells on these systems.
– Use the round ground-prong of the AC plug on AC-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.
Safety notices
The CAUTION and DANGER safety notices in this section are provided in the language of English.
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect any equipment that will be attached to this product to a properly wired outlet.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications cables, network cables, and modem
cables before you open the device covers, unless instructed otherwise in the installation and
configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or
opening covers on this product or attached devices.
To ConnectTo Disconnect
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
CAUTION:
When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.
Do not:
• Throw into or immerse in water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
These diodes emit radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Chapter 2. Safety information7
Page 14
≥18 kg (37 lbs)≥32 kg (70.5 lbs)≥55 kg (121.2 lbs)
1
2
CAUTION:
Use safe practices when lifting.
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices.
Attention: The drives in the computer you are servicing might have been rearranged or the drive startup
sequence may have been changed. Be extremely careful during write operations such as copying, saving, or
formatting. Data or programs can be overwritten if you select an incorrect drive.
General error messages appear if a problem or conflict is found by an application, the operating system, or
both. For an explanation of these messages, refer to the information supplied with that software package.
Use the following procedure to help determine the cause of the problem:
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Power-on all external devices.
5. Power-on the computer.
• Look for displayed error codes.
• Look for readable instructions or a main menu on the display.
If you did not receive the correct response, proceed to step 6.
If you did receive the correct response, proceed to step 7.
6. If one of the following happens, follow the instruction given:
• If the computer displays a POST error, go to “POST error codes”.
• If the computer hangs and no error is displayed, continue at step 7.
7. If the test stops and you cannot continue, replace the last device tested.
The Setup Utility program is used to view and change the configuration settings of your computer, regardless
of which operating system you are using. However, the operating system settings might override any similar
settings in the Setup Utility program.
Starting the Lenovo BIOS Setup Utility program
To start the Lenovo BIOS Setup Utility program, do the following:
1. If your computer is already on when you start this procedure, shut down the operating system and turn
off the computer.
2. Press and hold the F1 key then turn on the computer. When the Lenovo BIOS Setup Utility program is
displayed, release the F1 key.
Note: If a Power-On Password or an Administrator Password has been set, the Setup Utility program menu
will not be displayed until you type your password. For more information, see “Using passwords.”
Viewing and changing settings
System configuration options are listed in the Lenovo BIOS Setup Utility program menu. To view or change
settings, see “Starting the Setup Utility program.”
You must use the keyboard when using the Lenovo BIOS Setup Utility menu. The keys used to perform
various tasks are displayed on the bottom of each screen.
Using passwords
You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from
gaining access to your computer and data. See “Starting the Setup Utility program.” The following types of
passwords are available:
• Administrator Password
• Power-On Password
You do not have to set any passwords to use your computer. However, if you decide to set passwords, read
the following sections.
Password considerations
A password can be any combination of letters and numbers up to 16 characters (a-z and 0-9). For security
reasons, it is a good idea to use a strong password that cannot be easily compromised. We suggest that
passwords should follow these rules:
• For a strong password, use 7-16 characters and a mix of letters and numbers.
• Do not use your name or your user name.
• Do not use a common word or a common name.
• Use something significantly different from your previous password.
Attention: Administrator and Power-On passwords are not case sensitive.
Setting an Administrator Password deters unauthorized persons from changing configuration settings. You
might want to set an Administrator Password if you are responsible for maintaining the settings of several
computers.
After you set an Administrator Password, a password prompt is displayed every time you access the Lenovo
BIOS Setup Utility program.
If both the Administrator and Power-On Password are set, you can type either password. However, you must
use your Administrator Password to change any configuration settings.
Setting, changing, or deleting an Administrator password
To set an Administrator Password, do the following:
Note: A password can be any combination of letters and numbers up to 16 characters (a-z and 0-9). For
more information, see “Password considerations” on page 13.
1. Start the Lenovo BIOS Setup Utility program (see “Starting the Lenovo BIOS Setup Utility program” on
page 13).
2. From the Security menu, select Set Administrator Password and press the Enter key.
3. The password dialog box will be displayed. Type the password then press the Enter key.
4. Re-type the password to confirm, then press the Enter key. If you typed the password correctly, the
password will be installed.
To change an Administrator Password, do the following:
1. Start the Lenovo BIOS Setup Utility program (see “Starting the Lenovo BIOS Setup Utility program” on
page 13).
2. From the Security menu, select Set Administrator Password and press the Enter key.
3. The password dialog box will be displayed. Type the current password then press the Enter key.
4. Type the new password, then press the Enter key. Re-type the password to confirm the new password.
If you typed the new password correctly, the new password will be installed. A Setup Noticed confirming
that changes have been saved will be displayed.
To delete a previously set Administrator Password, do the following :
1. From the Security menu, select Set Administrator Password and press the Enter key.
2. The password dialog box will be displayed. Type the current password and press the Enter key.
3. To delete an Administrator Password, leave each new password line item blank, then press the Enter
key. A Setup Notice confirming that changes have been saved will be displayed.
4. Return to the Lenovo BIOS Setup Utility program menu and select the Exit option.
5. Select Save changes and Exit from the menu.
Power-On Password
When a Power-On Password is set, you cannot start the Lenovo BIOS Setup Utility program until a valid
password is typed from the keyboard.
Setting, changing, or deleting a Power-On Password
Note: A password can be any combination of letters and numbers up to 16 characters (a-z and 0-9).
To set a Power-On Password, do the following:
1. Start the Lenovo BIOS Setup Utility program (See ”Starting the Lenovo BIOS Setup Utility program” on
page 13.)
2. From the Security menu, select Set Power-On Password and press the Enter key.
3. The password dialog box will be displayed. Type the password, then press the Enter key.
4. Re-type the password to confirm. If you typed the password correctly, the password will be installed.
To change a Power-On Password, do the following:
1. Start the Lenovo BIOS Setup Utility program (See ”Starting the Lenovo BIOS Setup Utility program” on
page 13.)
2. From the Security menu, select Set Power-On Password and press the Enter key.
3. The password dialog box will be displayed. Type the current password then press the Enter key.
4. Type the new password, then press the Enter key. Re-type the password to confirm the new password.
If you typed the new password correctly, the new password will be installed. A Setup Noticed confirming
that changes have been saved will be displayed.
To delete a previously set Power-On Password, do the following :
1. From the Security menu, select Set Power-On Password and press the Enter key.
2. The password dialog box will be displayed. Type the current password and press the Enter key.
3. To delete the Power-On Password, leave each new password line item blank, then press Enter. A
Setup Notice confirming that changes have been saved will be displayed.
4. Return to the Lenovo BIOS Setup Utility program menu and select the Exit option.
5. Select Save changes and Exit from the menu.
Enabling or disabling a device
The Devices options is used to enable or disable user access to the following devices:
USB FunctionsSelect whether to enable or disable USB (Universal Serial
Bus) functions. If the functions are disabled, no USB
devices can be used.
SATA ModeWhen this feature is set to Disabled, all devices
connected to the SATA connectors (e.g. hard disk drives
or the optical disk drive) are disabled and cannot be
accessed.
Onboard Audio ControllerSelect whether to enable or disable the Onboard Audio
Controller. When this feature is set to Disabled all
devices connected to the audio connectors (e.g.
headphones or a microphone) are disabled and cannot be
used.
Onboard Ethernet Controller or LAN Boot AgentSelect whether to enable or disable the Onboard
Ethernet Controller, or select whether to enable or
disable load onboard PXE (Preboot Execution
Environment).
To enable or disable a device, do the following:
Chapter 5. Using the Setup Utility15
Page 22
1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 13).
2. From the Setup Utility program menu, select Devices.
3. Select an option as follows:
Select USB Setup, press the Enter key, then select USB Functions.
Select ATA Device Setup, press the Enter key, then select SATA Mode.
Select Audio Setup, press the Enter key, then select Onboard Audio Controller.
Select Network Setup, press the Enter key, then select Onboard Ethernet Support or LAN Boot Agent.
4. Select Disabled or Enabled and press the Enter key.
5. Return to the Lenovo BIOS Setup Utility program menu and select the Exit option.
6. Select Save changes and Exit from the menu.
Notes:
a. If you do not want to save the settings, select Discard changes and Exit from the menu.
b. Select IDE/AHCI Mode: Device driver support is required for ACHI. Depending on how the hard disk
image was installed, changing this setting may prevent the system from booting.
Selecting a startup device
If your computer does not boot from a device such as the CD/DVD-ROM drive disk or hard disk as expected,
follow one of the procedures below.
Selecting a temporary startup device
Use this procedure to start up from any boot device.
Note: Not all CDs, DVDs or hard disk drives are bootable.
1. Turn off your computer.
2. Press and hold the F12 key then turn on the computer. When the Startup Device Menu appears,
release the F12 key.
Note: If the Startup Device Menu does not display using these steps, repeatedly press and release the
F12 key rather than keeping it pressed when turning on the computer.
3. Use ↑ and ↓ arrows to select the desired startup device from the Startup Device Menu and press the
Enter key to begin.
Note: Selecting a startup device from the Startup Device Menu does not permanently change the
startup sequence.
Selecting or changing the startup device sequence
To view or permanently change the configured startup device sequence, do the following:
1. Start the Lenovo BIOS Setup Utility program (see “Starting the Lenovo BIOS Setup Utility program” on
page 13).
2. From the Lenovo BIOS Setup Utility program main menu, select the Startup option.
3. Press the Enter key, and select the devices for the Primary Boot Sequence. Read the information
displayed on the right side of the screen.
4. Use ↑ and ↓ arrows to select a device. Use the <+> or <-> keys to move a device up or down. Use the
<×> key to exclude the device from or include the device in the boot sequence.
5. Return to the Lenovo BIOS Setup Utility program menu and select the Exit option.
6. Select Save changes and Exit from the menu.
Notes:
a. If you do not want to save the settings, select Discard changes and Exit from the menu.
b. If you have changed these settings and want to return to the default settings, select Load Optimal
Defaults from the menu.
Exiting the Lenovo BIOS Setup Utility program
After you finish viewing or changing settings, press the Esc key to return to the Lenovo BIOS Setup Utility
program main menu. You might have to press the Esc key several times. Do one of the following:
• If you want to save the new settings, select Save changes and Exit from the menu. When the Save & reset window shows, select the Yes button, and then press the Enter key to exit the Lenovo BIOS Setup
Utility program.
• If you do not want to save the settings, select Discard changes and Exit from the menu. When the Reset Without Saving window shows, select the Yes button, and then press the Enter key to exit the Lenovo
BIOS Setup Utility program.
The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.
Always begin with Chapter 4, “General Checkout,” on page 11. This index can also be used to help you
decide which FRUs to have available when servicing a computer. If you are unable to correct the problem
using this index, go to “Undetermined problems” on page 20.
Notes:
• If you have both an error message and an incorrect audio response, diagnose the error message first.
• If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did
receive a POST error message, diagnose the POST error message first.
• If you did not receive any error message look for a description of your error symptoms in the first part of
this index.
Hard disk drive boot error
A hard disk drive boot error can be caused by the following.
ErrorFRU/Action
The startup drive is not included in the boot sequence
configuration.
No operating system is installed on the boot drive.Install an operating system on the boot drive.
Check the configuration and ensure the startup drive is in
the boot sequence.
The boot sector on the startup drive is corrupted.The drive must be formatted. Do the following:
1. Attempt to back up the data on the failing hard disk
drive.
2. Use the operating system to format the hard disk
drive.
The drive is defective.Replace the hard disk drive.
Power Supply Problems
Follow these procedures if you suspect there is a power supply problem.
Each time you turn the computer on, it performs a series of tests to check that the system is operating
correctly and that certain options are set. This series of tests is called the Power-On Self-Test, or POST.
POST does the following:
• Checks some basic motherboard operations
• Checks that the memory is working correctly
• Starts video operations
• Verifies that the boot drive is working
POST Error MessageDescription/Action
Keyboard error
Reboot and Select proper Boot device or Insert Boot
Media in selected Boot device
Cannot initialize the keyboard. Make sure the keyboard is
properly connected to the computer and that no keys are
held pressed during POST. To purposely configure the
computer without a keyboard, select Keyboardless operation in Startup and set the option to Enabled. The
BIOS then ignores the missing keyboard during POST.
The BIOS was unable to find a suitable boot device. Make
sure the boot drive is properly connected to the
computer. Make sure you have bootable media in the
boot device.
Undetermined problems
1. Power-off the computer.
2. Remove or disconnect the following components (if connected or installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Extended video memory
c. External Cache
d. External Cache RAM
e. Hard disk drive
f. Disk drive
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or component.
If all devices and components have been removed and the problem continues, replace the system board.
Chapter 7. Locating connectors, controls and components23
Page 30
Hardware components
1
2
3
4
5
6
7
8
9
11
10
12
13
14
16
15
17
18
19
20
21
22
23
24
25
26
27
28
30
31
32
33
34
35
36
38
37
39
40
41
42
29
Note: Depending on your computer model, some of the following components might not be available.
None touch model
The following table lists the major FRUs shown in the illustration above and identifies which FRUs are also
self-service CRUs or optional-service CRUs.
Notes:
• Self-service CRUs: Parts to be installed or replaced by customer themselves.
• Optional-service CRUs: Parts can be installed or replaced by customers or technicians under certain
terms of the applicable warranty service type for your country or region.
• Non-CRUs: Parts must be installed or replaced only by trained service technicians
The motherboard (sometimes called the planar or system board) is the main circuit board in your computer. It
provides basic computing functions and supports a variety of devices that are factory-installed or that you
can install later. The following illustration shows the location of connectors and components on the front of
the motherboard.
AIO 520–24AST / AIO 520–22AST
1. Battery13. RAM connector
2. HDD SATA connecto14. Wifi connector
3. HDD power connector15. Speaker connector
4. DC-IN connector16. I/O board connector
5. Ethernet connector
6. HDMI-out connector
17. I/O board connector
18. SSD SATA connector
7. USB 2.0 connector19. Converter connector
8. USB 2.0 connector20. Power switch board connector
9. USB 2.0 connector21. 4-in-1 connector
10. USB 3.0 connector22. System fan connector
11. HDMI-in connector23. ODD board connector
12. Camera connector
Chapter 7. Locating connectors, controls and components29
Page 36
AIO 520–24IKU / AIO 520–22IKU
1
2
3
4 5
6 7 8 9
10 11
12
13
14
15 16 17
18
19
20
21
22
23
1. Battery13. RAM connector
2. HDD SATA connecto14. Wifi connector
3. HDD power connector
15. Speaker connector
4. DC-IN connector16. I/O board connector
5. Ethernet connector17. I/O board connector
6. HDMI-out connector18. SSD SATA connector
7. USB 2.0 connector19. Converter connector
8. USB 2.0 connector20. Power switch board connector
Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information”
in the Safety and Warranty Guide that was included with your computer. To obtain copies of the Safety and Warranty
Guide, go to the Support Web site at: http://consumersupport.lenovo.com.
Note: Use only parts provided by Lenovo.
General information
Pre-disassembly instructions
Before starting the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug all power and signal cables from the computer.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Twist the hand screw ring counter-clockwise until the stand base is loosened.
a
Step 5. Remove the stand base from the stand holder and put it aside. b
Removing the rear cover
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or
other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the hinge covers.
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Step 6. Remove the screw cover rubber.
Step 7. Rotate the screwdriver 90 degrees to the right, and then lift up the rear cover from the left side
Step 8. Unplug the cables that connect to the Motherboard.
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Step 9. To reattach the rear cover:
a. Reconnect the cables to the motherboard.
b. Align the rear cover with the chassis.
c. Press the rear cover until it snaps into position.
Replacing the camera
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the camera:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Disconnect the camera cable form the corresponding connector on the motherboard. Refer to
Locating connectors, controls and components.
Step 7. Press the camera to make it out of the chassis and remove the six screws, and then press the
camera into the chassis again and pull out the camera module.
a. CPlace the new camera module into position, secure the module to the chassis with six screws
b. Connect the camera cable to the motherboard.
Step 9. Reattach the rear cover and stand base.
Replacing the heat-sink
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the heat-sink:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the camera module. Refer to Replacing the camera.
Step 7. Loosen the nine screws that secure the heat-sink to the motherboard, and then lift up the heat-sink
and remove it.
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Attention: Place the heat-sink upside down on a flat surface to prevent thermal grease from contaminating
other components.
Attention: Use an alcohol pad to wipe the thermal grease off the CPU.
Step 8. To install the new heat-sink:
a. Position the new heat-sink on the motherboard so that the nine screws are aligned with the
holes in the motherboard and wind shielding.
b. Tighten the screws in numeric order to secure the new heat-sink to the motherboard.
Step 9. Reattach the camera module, rear cover and stand base.
Replacing the CPU
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the CPU
Step 1. Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating
system, and turn off the computer and all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to “Left and right view” and
“Rear view” for help with locating the various connectors.
Step 4. Remove the heat-sink. Refer to “Replacing the heat sink”.
Step 5. Lift the small handle and open the retainer.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or
other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Pull the hard disk drive and bracket to left, and then lift them up.
Step 7. Disconnect the signal cable from the hard disk drive.
Step 8. Remove the four screws that secure the hard disk drive to the bracket.
Step 9. To install the new hard disk drive:
a. Line up the new hard disk drive with the bracket and secure it with four screws.
b. Connect the data and power cables to the new hard disk drive.
c. Slide the hard disk drive and bracket back into position.
Step 10. Reattach the rear cover and stand base.
Replacing the system fan
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
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Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the system fan
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the screw that secures the system fan to the chassis.
Step 7. Disconnect the system fan power cable from the motherboard.
Step 8. Lift the system fan up to remove it.
Step 9. To install the new system fan:
a. Place the new system fan into position, and then secure it to the chassis with one screw.
b. Connect the system fan power cable to the connector on the motherboard.
Step 10. Reattach the rear cover and stand base.
Replacing the optical drive
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or
other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Push the optical drive out using a screw driver or your hand.
Step 7. Push a small iron stick (paper clip) into the small hole on the optical drive bezel so that the disk
springs out as shown.
Step 8. Remove the optical drive bezel from the optical drive as shown. 1 2
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. Replacing hardware47
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Step 9. To install the new optical drive:
a. Insert the tabs on the optical drive bezel into the corresponding holes in the new optical drive,
and then push the bezel back into position.
b. Gently push the disk forward until it snaps into position.
c. Slide the new optical drive into the drive bay.
Step 10. Reattach the rear cover and stand base.
Replacing the memory module
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or
other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Push out the latches on both sides of the memory socket to release the memory module and gently
pull the memory module upward to remove it from its socket.
a. Position the new memory module over the memory slot. Ensure that the notch
memory module aligns correctly with the slot key
1 in the memory socket. Press the memory
2 on the
module down until snaps into position.
b. Reinstall the memory cover.
Step 9. Reattach the rear cover and stand base.
Replacing the solid state drive
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or
other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
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Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the screw that secure the solid state drive to the motherboard, and then slide out the solid
state drive.
3
Step 7. To install the new solid state drive:
a. Insert the solid state drive into the slot.
b. Secure the new solid state drive to motherboard with one screw.
c. Reinstall the memory cover.
Step 8. Reattach the rear cover and stand base.
Replacing the Wi-Fi card
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the Wi-Fi card:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the screw that secures the Wi-Fi card to the motherboard.
Step 7. Disconnect the antenna cables from the Wi-Fi card.
Step 8. Pull the Wi-Fi card out of the slot.
Step 9. To install the new Wi-Fi card:
a. Insert the new Wi-Fi card into the Wi-Fi card slot.
b. Connect the antenna cables to the new Wi-Fi card.
c. Secure new the Wi-Fi card to the motherboard with the screw.
Step 10. Reattach the rear cover and stand base.
Replacing the side USB board
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the side USB board:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
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Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Disconnect the antenna cables from the side USB board.
1
Step 7. Remove the screw that secures the side USB board to the bottom frame.
Step 8. Lift up the side USB board.
Step 9. To install the new side USB board:
a. Insert the new side USB board into the side USB board slot.
b. Secure the new side USB board to the bottom frame with the screw.
c. Connect the antenna cables to the new side USB board.
Step 10. Reattach the rear cover and stand base.
Replacing the motherboard
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the motherboard:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the memory modules. Refer to Replacing the memory module.
Step 7. Remove the solid state drive. Refer to Replacing the solid state drive.
Step 8. Remove the heat-sink. Refer to Replacing the heat-sink.
Step 9. Remove the Wi-Fi card. Refer to Replacing the Wi-Fi card.
Step 10. Remove all the cables from the motherboard.
Step 11. Remove the eight screws that secure the motherboard to the chassis, and then lift the motherboard
up to remove it.
Step 12. To install the new motherboard:
a. Align the eight screw holes in the new motherboard with the screw holes in the chassis.
b. Secure the new motherboard to the chassis with eight screws.
c. Connect all the cables to the new motherboard.
Step 13. Install the following parts to the new motherboard:
• Wi-Fi card
• Heat-sink
• Solid state drive
• Memory module
Step 14. Reattach the rear cover and stand base.
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Removing the stand holder
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches or
other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the six screws.
Step 7. To reattach the stand holder:
a. Align the holes in the stand holder with the corresponding holes in the chassis.
b. Secure the stand holder to the chassis with screws.
Replacing the Microphone module
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Disconnect the microphone module cable from the connector on the motherboard, and remove the
screw that secures the microphone module to the motherboard.
Step 7. Lift up the microphone module to remove it.
Step 8. To install the new microphone module:
a. Secure the new microphone module to the motherboard with the screw.
b. Connect the cable to the motherboard.
Step 9. Reattach rear cover and stand base.
Replacing the speaker system
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the speaker system:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
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Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Disconnect the speaker system cable from the connector on the motherboard, and then slide the
rubber screws of the speaker system out of the screw slots.
Step 7. Lift up the speaker system to remove it.
Step 8. To install the new speaker system:
a. Slide in the rubber screws of the new speaker system into the screw slots in the chassis.
b. Connect the cable to the motherboard.
Step 9. Reattach rear cover, and stand base.
Replacing the LCD panel module
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To replace the LCD panel module:
Step 1. Remove any media from the drives, shut down the operating system, and turn off the computer and
all attached devices.
Step 2. Unplug all power cords from electrical outlets.
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Locating connectors,
controls and components to locate the various connectors.
Step 4. Remove the stand base. Refer to Removing the stand base.
Step 5. Remove the rear cover. Refer to Removing the rear cover.
Step 6. Remove the stand holder. Refer to Removing the stand holder.
Step 7. Remove the LVDS cable and converter cable from the connectors in the LCD panel.
Step 8. Remove the nineteen screws that secure the main frame to the LCD panel.
Step 9. Lift up the main frame as shown to remove it.
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Step 10. If your device is a touch computer, disconnect the touch cable from the connector on the
motherboard. Otherwise, skip this step. Refer to Locating connectors, controls and components to
locate the touch connector.
Step 11. To install the new the LCD panel module:
a. Align the new LCD panel with the main frame.
b. Secure the new LCD panel to the main frame with nineteen screws.
c. Connect the touch(touch model only), LVDS and converter cables to the connectors in the new
This chapter provides general information that applies to all computer models covered by this manual.
Additional Service Information
This chapter provides additional information that the service representative might find helpful.
Power management
Power management reduces the power consumption of certain components of the computer such as the
system power supply, processor, hard disk drives, and some monitors.
Advanced configuration and power interface (ACPI) BIOS
As this computer has an ACPI BIOS system, the operating system is allowed to control the power
management features of the computer and the settings for Advanced Power Management (APM) BIOS mode
is ignored. Not all operating systems support ACPI BIOS mode.
Automatic Power-On features
The Automatic Power-On features within the Power Management menu allow you to enable and disable
features that turn on the computer automatically.
• Wake Up on Alarm: You can specify a date and time at which the computer will be turned on
automatically. This can be either a single event , a daily event or a weekly event.
• Wake Up on LAN: This feature allows LAN adapter card to wake the System.