LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.
Contents
About this documentation . . . . . . . . iii
Chapter 1. Meet your computer. . . . . 1
Overview . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 2
Rear . . . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . 4
USB specifications . . . . . . . . . . . . . . 4
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 7
Adjust the computer stand (for selected models) . . . 7
Access networks . . . . . . . . . . . . . . . 7
Connect to the wired Ethernet . . . . . . . . 7
Connect to Wi-Fi networks (for selected
models) . . . . . . . . . . . . . . . . . 7
Use the touch screen (for selected models) . . . . . 8
• Adaptive voltage positioning: 90 V to 264 V, 50/60 Hz
• With voltage selection switch: 90 V to 264 V, 50 Hz±1 Hz
Microprocessor
MemoryDouble data rate 4 (DDR4) Small outline dual in-line memory module (SODIMM)
Storage device
Expansion
Network features
To view the microprocessor information of your computer, right-click the Start
button and then click System.
• 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive
• M.2 solid-state drive
To view the storage drive capacity of your computer, right-click the Start button to
open the Start context menu and then click Disk Management.
Note: The storage drive capacity indicated by the system is less than the nominal
capacity.
• Memory slots
• M.2 solid-state drive slot
• Optical drive
• Storage drive bay
• PCI Express slots
• Bluetooth*
• Ethernet LAN
• Wireless LAN
* For selected models
USB specifications
Note: Depending on the model, some USB connectors might not be available on your computer.
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IdeaCentre AIO 3 User Guide
Connector name
• USB 2.0 connector
Description
Connect USB-compatible devices, such as a USB
keyboard, USB mouse, USB storage device, or USB
printer.
•
•
• USB-C (3.2 Gen 1) connector
•
•
•
USB 3.2 connector Gen 1
USB 3.2 connector Gen 2
USB-C (3.2 Gen 2) connector
Thunderbolt 3 connector (USB-C)
Thunderbolt 4 connector (USB-C)
®
• Charge USB-C
voltage and current of 5 V and 3 A.
• Connect to an external display:
– USB-C to VGA: 1900 x 1200 pixels, 60 Hz
– USB-C to DP: 3840 x 2160 pixels, 60 Hz
• Connect to USB-C accessories to help expand your
computer functionality. To purchase USB-C
accessories, go to
compatible devices with the output
https://www.lenovo.com/accessories.
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB deviceData rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1
Gen 2 / 3.1 Gen 2
3.2
3.2
Gen 2 × 2
Thunderbolt
Thunderbolt
3 (USB-C)
4 (USB-C)
5
10
20
40
40
Chapter 1. Meet your computer5
6IdeaCentre AIO 3 User Guide
Chapter 2.Get started with your computer
Adjust the computer stand (for selected models)
For full-function monitor stand
Access networks
This section helps you access networks through connecting to a wired or wireless network.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Connect to Wi-Fi networks (for selected models)
Click the network icon in the Windows notification area, and then select a network for connection. Provide
required information, if needed.
Note: Some gestures might not be applicable when you use certain apps.
Tap once to single clickTap twice quickly to double-click
Tap and hold to right-click
Zoom inZoom out
Swipe from the left to view all open windowsSwipe from the right to open the action center
Slide to scroll through items
8IdeaCentre AIO 3 User Guide
Swipe downwards shortly to show title bar
Swipe downwards to close the current app
Drag
Maintenance tips
• Turn off the computer before cleaning the touch screen.
• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the
touch screen. Do not apply solvents to the cloth.
• The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic
object on the screen, which might damage the touch panel or cause it to malfunction.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.
• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.
Connect an external display
Connect a projector or a monitor to your computer to give presentations or expand your workspace.
Connect a wireless display
Ensure that both your computer and the wireless display support Miracast
®
.
Press
+and then select a wireless display to connect.
Change display settings
Right-click a blank area on the desktop and select Display settings. Then, you can change display settings
as you prefer.
Chapter 2. Get started with your computer9
10IdeaCentre AIO 3 User Guide
Chapter 3.Explore your computer
Lenovo Vantage
The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
Access Lenovo Vantage
Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box.
To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Key features
Lenovo Vantage enables you to:
• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware problems.
• Look up warranty status (online).
• Access User Guide and helpful articles.
Notes:
• The available features vary depending on the computer model.
• Lenovo Vantage makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface.
Color sensor (for selected models)
The color sensor enables you to measure and adjust the color accuracy of your computer display. Therefore,
a color image or graphic is rendered as close as possible to its original intent. The color profile for your
computer display is preinstalled on your computer. If you want to install a different color profile, go to:
https://pcsupport.lenovo.com
To use the color sensor, open the Start menu, click X-Rite ➙ PANTONE Color Calibrator, and then follow
the on-screen instructions.
When the color sensor is in use, the color-sensor indicator on the computer outer lid blinks twice at regular
intervals. When the color measuring and adjustment finishes, the color-sensor indicator stays on.
After you use the color sensor for the first time, a calibration profile ECCM2SensorData.dat is generated. Back
up this calibration profile on an external storage device in case that both the color sensor and the internal
storage device are replaced.
To locate the DAT file, go to This PC ➙ Documents ➙ X-Rite.
The display provides a color profile that can work with the Microsoft Image Color Management (ICM)
function. If the graphics software you are using is compatible with ICM, you can display a color image on
your monitor and match it with the same quality one on another device, such as a scanner or a printer.
For more information about the Microsoft ICM, see the Windows help information.
Night light
Blue light is the high-energy visible light in the light spectrum. Excessive exposure to blue light might damage
your vision. Night light is a feature that reduces the blue light emitted from computer screens. When the night
light is on, your computer display shows warmer colors that help you reduce eye strain and fall asleep. For
more information about low blue light and instructions , go to
Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light
turned on and color temperature set to the default value of 48.
To turn on or turn off the night light:
• Type Night light in the search box. Click Night light. Then, follow the on-screen instructions.
• Open the Start menu. Click Settings ➙ System ➙ Display. Then, turn on or turn off the Night light
switch.
https://www.lenovo.com/us/en/blue-light/ .
Set the power plan
For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have
been idle for a specified duration:
• turn off the display: After 10 minutes
• put the computer to sleep: After 25 minutes
To awaken the computer from Sleep mode, press any key on your keyboard.
To reset the power plan to achieve the best balance between performance and power saving:
1. Go to Control Panel and view by large icons or small icons.
2. Click Power Options, and then choose or customize a power plan of your preference.
Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features. You
also can install a disc or media card to transfer data.
Connect to a Bluetooth-enabled device (for selected models)
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. To ensure that the connection is successful, place the devices 10 meters (33 feet),
at most, from the computer.
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IdeaCentre AIO 3 User Guide
1. Click the action center icon in the Windows notification area. Enable the Bluetooth feature.
2. Click Add Bluetooth or other device ➙ Bluetooth.
3. Select a Bluetooth device, and then follow the on-screen instructions.
Use the optical drive (for selected models)
If your computer has an optical drive, read the following information.
Know the type of your optical drive
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation, if prompted.
Install or remove a disc
1. With the computer on, press the eject button on the optical drive. The tray slides out of the drive.
2. Insert a disc into the tray or remove a disc from the tray, and then push the tray back into the drive.
Note: If the tray does not slide out of the drive when you press the eject button, turn off the computer. Then,
insert a straightened paper clip into the emergency-eject hole adjacent to the eject button. Use the
emergency eject only in an emergency.
Record a disc
1. Insert a recordable disc into the optical drive that supports recording.
2. Do one of the following:
• Open the Start menu, and then click Settings ➙ Devices ➙ AutoPlay. Select or turn on Use
AutoPlay for all media and devices.
• Open Windows Media Player.
• Double-click the ISO file.
3. Follow the on-screen instructions.
Chapter 3. Explore your computer13
Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your
computer. Options include memory modules, storage devices, network cards, power adapters, keyboards,
mice, and more.
To shop at Lenovo, go to
https://www.lenovo.com/accessories.
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IdeaCentre AIO 3 User Guide
Chapter 4.Troubleshooting, diagnostics, and recovery
This chapter provides solutions to resolve computer problems. Use the basic procedure as a starting point
for resolving computer problems.
Basic procedure for resolving computer problems
Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
1. Check that:
a. The cables for all connected devices are connected correctly and securely.
b. All components have been reassembled correctly.
c. All connected devices that require ac power are connected to properly grounded and working
electrical outlets.
d. All connected devices are enabled in UEFI BIOS.
2. Use an antivirus program (if any) to see if the computer has been infected by a virus. If the program
detects a virus, remove the virus.
3. See Chapter 4 “Troubleshooting, diagnostics, and recovery” on page 15 to resolve the problem you are
experiencing, run the diagnostic program, and recover your operating system.
4. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 33.
Troubleshooting
Use the troubleshooting information to find solutions to problems that have definite symptoms.
• Ensure that the power cord is correctly connected to the rear of the
computer and to a working electrical outlet.
computer does not start up when you
The
press the power button.
The operating system does not start up from
the correct storage drive or fails to start up
• If the computer has a secondary power switch on the rear of the
computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.
• The computer voltage matches the voltage available at the
electrical outlet for your country or region.
• Ensure that all storage drive signal cables and power cables are
connected correctly.
• Ensure that the storage drive the computer starts up from is listed
as the first startup device in UEFI BIOS.
• In rare cases, the storage drive with the operating system might get
corrupted or damaged. In such cases, you might need to replace
the storage drive.
• If the computer is installed with an Optane memory:
– Ensure
– Ensure that the Optane memory is not damaged. Check the
that the Optane memory is not removed.
Optane memory using diagnostic tools.
The computer beeps multiple times before
the operating system starts up.
Ensure that no keys are stuck.
16IdeaCentre AIO 3 User Guide
Screen problems
ProblemSolution
• The computer voltage matches the voltage available at the
electrical outlet for your country or region.
• Press a key to exit the screen saver.
screen goes blank while the computer is
The
on.
The image appears to be flickering.
• Press the power button to wake the computer from sleep or
hibernation mode.
• The brightness and contrast is set correctly.
• If the screen goes blank when some programs start, install the
device drivers for the programs. Refer to the documentation for the
affected program to check whether any device drivers are required.
• The screen might be affected by interference from nearby
equipment. Magnetic fields around other devices, such as
transformers, appliances, fluorescent lights, and other monitors,
might be causing the problem. Move fluorescent desk lighting or
any equipment that produces magnetic fields farther away from the
screen. If the problem persists, turn off the computer. Then, adjust
the placement of the computer and other devices so that they are
at least 305 mm (12 inches) apart. Turn on the computer.
• Reset the refresh rate.
1. Right-click a blank area on the desktop.
2. Click Display settings. On the Display tab, click Advanced
3. Click the Monitor tab, and then reset the refresh rate to be the
display settings ➙ Display adapter properties for Display 1.
highest and noninterlaced.
The image is discolored.
• The screen might be affected by interference from nearby
equipment. Move fluorescent desk lighting or any equipment that
produces magnetic fields farther away from the screen.
• Turn off the computer. Then, adjust the placement of the computer
and other devices so that they are at least 305 mm (12 inches)
apart. Turn on the computer.
Chapter 4. Troubleshooting, diagnostics, and recovery17
Audio problems
ProblemSolution
• If you are using powered external speakers that have an On/Off
control, ensure that:
– The On/Off control is set to the On position.
– The speaker power cable is connected to a properly grounded,
• If your external speakers have a volume control, ensure that the
volume is not set too low.
• Click the volume icon in the Windows notification area on the
taskbar. Check the speaker and volume settings. Do not mute the
speaker or set the volume at a very low level.
• If your computer has a front audio panel, ensure that the volume is
not set too low.
The
audio cannot be heard on the Windows
operating system.
®
• Ensure that your external speakers (and headphones, if used) are
connected to the correct audio connector on the computer. Most
speaker cables are color-coded to match the audio connector.
Note: When external-speaker or headphone cables are connected
to the audio connector, the internal speaker, if present, is disabled.
In most cases, if an audio adapter is installed in one of the
expansion slots, the audio function built into the system board is
disabled. Therefore, you must use the audio connectors on the
audio adapter.
• Ensure that the program you are running is designed for use in the
Microsoft Windows operating system. If the program is designed to
run in DOS, the program does not use the Windows sound feature.
The program must be configured to use SoundBlaster Pro or
SoundBlaster emulation.
• Ensure that the audio device drivers are correctly installed.
functional ac electrical outlet.
The sound does not come from the headset
or headphones.
The sound comes from one of the external
speakers.
Select the headset or headphones as the default audio output device
in advanced sound settings.
• Ensure that the speaker cable is inserted completely into the
connector on the computer.
• Ensure
speaker is securely connected.
• Ensure that the balance settings are set correctly.
1. Right-click the volume icon in the Windows notification area
on the taskbar. Then, click Open Volume Mixer and select the
desired speaker.
2. Click the speaker icon on top of the volume control, and then
click the Levels tab.
Network problems
Note: The Wi-Fi® and Bluetooth features are optional.
that the cable that connects the left speaker to the right
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IdeaCentre AIO 3 User Guide
ProblemSolution
• Connect the cable from the Ethernet connector to the RJ45
connector of the hub.
• Enable the Ethernet LAN feature in UEFI BIOS.
• Enable the Ethernet LAN adapter.
1. Go to Control Panel and view by large icons or small icons.
2. Click Network and Sharing Center ➙ Change adapter
The
computer cannot connect to an Ethernet
LAN.
3. Right-click the Ethernet LAN adapter icon and click Enable.
• Update
• Install all networking software that is necessary for your network
environment. Check with your LAN administrator for the necessary
networking software.
• Set the same duplex for the switch port and the adapter. If you
configured the adapter for full duplex, ensure that the switch port is
also configured for full duplex. Setting a wrong duplex mode might
degrade performance, cause data loss, or result in lost
connections.
When a Gigabit Ethernet model computer is
used at a speed of 1000 Mbps, the Ethernet
LAN connection fails or errors occur.
The Wake On LAN (WOL) feature does not
work.
Connect the network cable to the Ethernet connector using Category
5 wiring and a 100 BASE-T hub/switch (not 100 BASE-X).
Enable the Wake On LAN feature in UEFI BIOS.
settings.
or reinstall the Ethernet LAN driver.
The Wi-Fi feature does not work.
• Enable the Wi-Fi feature in UEFI BIOS.
• Enable all Wi-Fi devices.
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or
provide confirmation, if prompted.
3. Expand Network adapters to display all network devices.
4. Right-click each Wi-Fi device, and then click Enable device.
• Enable the Wi-Fi feature in Windows Settings.
1. Open the Start menu.
2. Click Settings ➙ Network & Internet ➙ Wi-Fi.
3. Enable the Wi-Fi feature.
• Update or reinstall the Wi-Fi driver.
Chapter 4. Troubleshooting, diagnostics, and recovery19
ProblemSolution
• Enable the Bluetooth feature in UEFI BIOS.
• Enable all Bluetooth devices.
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or
3. Expand Bluetooth to display all Bluetooth devices. Right-click
The Bluetooth feature does not work.
4. Expand Network adapters to display all network devices.
• Turn on the Bluetooth radio.
1. Open the Start menu.
2. Click Settings ➙ Devices ➙ Bluetooth & other devices.
3. Turn on the Bluetooth switch to enable the Bluetooth feature.
• Update or reinstall the Bluetooth driver.
provide confirmation if prompted.
each Bluetooth device, and then click Enable device.
Right-click each Bluetooth device, and then click Enable device.
Sound does not come from the Bluetooth
headset or headphones.
Select the Bluetooth headset or headphones as the default audio
output device in advanced sound settings.
20IdeaCentre AIO 3 User Guide
Performance problems
ProblemSolution
Note: Depending on the volume of the storage drives and amount of
data stored on the storage drives, the disk-defragmentation process
might take up to several hours.
1. Close any open programs and windows.
2. Open the Start menu.
Excessive
storage drives.
The free storage drive space is insufficient.
fragmented files exist on the
3. Click Windows System ➙ File Explorer ➙ This PC.
4. Right-click your C drive and then click Properties.
5. Click the Tools tab.
6. Click Optimize. Select the drive as desired, and then click
7. Follow
• Clean out your Inbox, Sent Items, and Deleted Items folders from
your e-mail application.
• Clean up your C drive.
1. Open the Start menu.
2. Click Windows System ➙ File Explorer ➙ This PC.
3. Right-click your C drive and then click Properties.
4. Check the amount of free space, and then click Disk Cleanup.
5. A list of unnecessary file categories is displayed. Select the
• Disable some Windows features or remove some unnecessary
programs.
1. Go to Control Panel and view by large icons or small icons.
2. Click Programs and Features.
3. Do one of the following:
Optimize.
the on-screen instructions.
category you want to delete, and then click OK.
– To disable some Windows features, click Turn Windows
features on or off. Follow the on-screen instructions.
– To remove some unnecessary programs, select the
program you want to remove, and then click Uninstall/ Change or Uninstall.
The free memory space is insufficient.
• Right-click a blank area on the taskbar and open Task Manager.
Then, end some tasks you are not performing.
• Install additional memory modules.
Chapter 4. Troubleshooting, diagnostics, and recovery21
Storage drive problems
ProblemSolution
• Ensure that the signal cables and power cables for all the storage
drives are connected correctly.
• Ensure that the computer is configured correctly to support the
storage drives.
Some or all storage drives are missing from
the BIOS menu.
– If the computer is installed with SATA storage drives, ensure
– If the computer is installed with SAS storage drives, ensure that
CD or DVD problems
ProblemSolution
• Ensure that the optical drive supports the CD or DVD.
• Ensure that the disc is inserted correctly, with its label up.
• Ensure that the disc you are using is clean. To remove dust or
fingerprints, wipe the disc clean with a soft cloth from the center to
the outside. Wiping a disc in a circular motion might cause loss of
data.
CD or DVD does not work.
A
• Ensure that the power cable and signal cable are securely
connected to the drive.
• Ensure that the disc you are using is not scratched or damaged.
Try inserting another disc that you know works.
• If you have multiple CD or DVD drives installed (or a combination of
CD and DVD drives), try inserting the disc into the other drive. In
some cases, only one of the drives is connected to the audio
subsystem.
that the SATA storage drive enablement module (one to five
storage drives) is installed.
the SAS storage drive enablement module (one to five storage
drives) or the LSI MegaRAID SAS adapter is installed.
A bootable recovery medium, such as the
Product Recovery CD, cannot be used to
start your computer.
A black screen is displayed instead of the
DVD video.
A DVD movie does not play.
No audio or only an intermittent audio comes
out while a DVD movie is playing.
22IdeaCentre AIO 3 User Guide
Ensure that the CD or DVD drive is set as the top priority of the boot
priority order in UEFI BIOS.
Note: On some computer models, the startup sequence is
permanently set and cannot be changed.
• Restart the DVD player program.
• Try a lower screen resolution or color depth.
• Close any open files, and then restart the computer.
• Ensure that the disc surface is clean and not scratched.
• Check the disc or package for regional coding. You might need to
purchase a disc with coding for the region where you are using the
computer.
• Check the volume control settings on the computer and on your
speakers.
• Ensure that the disc surface is clean and not scratched.
• Check all cable connections to and from the speakers.
• Use the DVD menu for the video to select a different audio track.
ProblemSolution
• Disable any background programs, such as AntiVirus or Desktop
The playback is slow or choppy.
A message indicating invalid disc or no disc
found is displayed.
Themes.
• Ensure that video resolution is less than 1152 x 864 pixels.
• Ensure that the disc is in the drive with the shiny side of the disc
facing down.
• Ensure that video resolution is less than 1152 x 864 pixels.
• Ensure that the DVD or CD is inserted into an appropriate optical
drive. For example, do not insert a DVD into a CD-only drive.
Software problems
ProblemSolution
1. Check whether the problem is caused by a program.
Some
programs do not work as expected.
2. If the problem is caused by a program:
a. Ensure that the software is compatible with the computer.
Refer to the information supplied with the software for more
information.
b. Verify that other software works correctly on the computer.
c. Verify that the software you are using works on another
computer.
• Refer to the printed documentation that comes with the
program or the help system of the program.
• Update
• Uninstall the program and then reinstall it. To download a
program that is preinstalled on your computer, go to
pcsupport.lenovo.com
the program.
https://
and follow the on-screen instructions.
Recovery
This section introduces the recovery information of the Windows 10 operating system. Ensure that you read
and follow the on-screen recovery instructions. The data on your computer might be deleted during the
recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.
Restore system files and settings to an earlier point
1. Go to Control Panel and view by large icons or small icons.
2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.
Restore your files from a backup
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
1. Go to Control Panel and view by large icons or small icons.
2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.
Chapter 4. Troubleshooting, diagnostics, and recovery23
Reset your computer
In the resetting process, you can choose to keep your files or remove them when you reinstall the operating
system.
Note: The items in the graphical user interface (GUI) might change without notice.
1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.
2. In the Reset this PC section, click Get started.
3. Follow the on-screen instructions to reset your computer.
Use advanced options
1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.
2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.
3. Select a preferred option, and then follow the on-screen instructions.
Windows automatic recovery
Note: Ensure that your computer is connected to ac power during the recovery process.
The Windows recovery environment on your computer operates independently from the Windows 10
operating system. It enables you to recover or repair the operating system even if the Windows 10 operating
system fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then,
you can choose repair and recovery options by following the on-screen instructions.
Create and use a recovery USB device
It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows
recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the
preinstalled Windows recovery programs are damaged.
Create a recovery USB drive
Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
1. Ensure that your computer is connected to ac power.
2. Prepare a USB drive with at least 16 GB of storage capacity. The actual USB capacity required depends
on the size of the recovery image.
3. Connect the prepared USB drive to the computer.
4. Type recovery in the search box. Then, click Create a recovery drive.
5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.
6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.
Use the recovery USB drive
If you cannot start your computer, go to Chapter 6 “Help and support” on page 33 first to try to solve the
problem by yourself. If you still cannot start your computer, use the recovery USB drive to recover your
computer.
1. Ensure that your computer is connected to ac power.
2. Connect the recovery USB drive to the computer.
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IdeaCentre AIO 3 User Guide
3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window
opens.
4. Select the recovery USB drive as the boot device. Then, follow the on-screen instructions to complete
the process.
Update the device driver
Attention: Reinstalling device drivers will change the current configuration of the computer.
You should download the latest driver for a component when you notice poor performance from that
component or when you added a component. This action might eliminate the driver as the potential cause of
a problem. Download and install the latest driver by one of the following methods:
• From Lenovo Vantage:
Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is
available, follow the on-screen instructions to download and install the package.
• From the Lenovo Support Web site:
Go to
https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install necessary drivers and software.
Chapter 4. Troubleshooting, diagnostics, and recovery25
26IdeaCentre AIO 3 User Guide
Chapter 5.CRU replacement
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo
computers contain the following types of CRUs:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty
documentation at:
https://www.lenovo.com/warranty/llw_02
CRU list
The following is the CRU list of your computer.
Self-service CRUs
• Keyboard
• Mouse
• Power adapter
• Power cord
• Storage drive
• Storage drive door
Note: Replacement of any parts not listed above, including the built-in rechargeable battery, must be done
by a Lenovo-authorized repair facility or technician. Go to
information.
https://support.lenovo.com/partnerlocation for more
Remove or replace a CRU
This section provides instructions on how to remove or replace a CRU.
Power cord and ac power adapter
Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Note: Do not remove the power cord when the computer is connected to ac power. Otherwise, there might
be a risk of short circuits.
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Note: Do not remove the power cord when the computer is connected to ac power. Otherwise, there might
be a risk of short circuits.
Replacement procedure
1. Turn off the computer and remove all connected devices and cables.
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IdeaCentre AIO 3 User Guide
2. Remove the computer stand from the computer.
3. Install the computer stand to the computer.
Storage drive
Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and
permanent loss of data. When handling the internal storage drive, observe the following guidelines:
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for
frequent changes or replacement.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get
damaged.
• Do not apply pressure to the internal storage drive.
• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage
drive on a soft material, such as cloth, to absorb physical shocks.
Chapter 5. CRU replacement29
Removal steps
1. Remove the computer stand. See “Computer stand” on page 28.
2. Open the storage drive door.
3. Pull the storage drive out of the slot.
4. Remove the storage drive from the storage drive bracket.
30IdeaCentre AIO 3 User Guide
Chapter 5. CRU replacement31
5. Install the storage drive to the storage drive bracket.
6. Push the storage drive back to the slot.
7. Close the storage drive door.
32IdeaCentre AIO 3 User Guide
Chapter 6.Help and support
Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Use Lenovo Vantage to:
• Configure device settings.
• Download and install UEFI BIOS, drivers and firmware
updates.
• Secure you computer from outside threats.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
• Setup Guide
• This User Guide
• Regulatory Notice
• Open the Start menu and click Lenovo Vantage.
• Use Windows Search.
Go to
https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
want.
Lenovo Support Web site with the latest support
information of the following:
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your computer.
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to:
https://pcsupport.lenovo.com/supportphonelist
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period
• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.
Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
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IdeaCentre AIO 3 User Guide
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at https://
pcsupport.lenovo.com/warrantyupgrade
Service availability and service name might vary by country or region.
.
Chapter 6. Help and support35
36IdeaCentre AIO 3 User Guide
Appendix A.Accessibility and ergonomic information
This chapter provides information about accessibility and ergonomics.
Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater
access to information and technology. This section provides information about the ways these users can get
the most out of their computer experience. You also can get the most up-to-date accessibility information
from the following Web site:
https://www.lenovo.com/accessibility
Keyboard shortcuts
The following list contains keyboard shortcuts that can help make your computer easier to use.
Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
• Windows logo key + U: Open Ease of Access Center
• Right Shift for eight seconds: Turn on or turn off Filter Keys
• Shift five times: Turn on or turn off Sticky Keys
• Num Lock for five seconds: Turn on or turn off Toggle Keys
• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys
• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast
For more information, go to
keywords: keyboard shortcuts, key combinations, shortcut keys.
Ease of Access Center
Ease of Access Center on the Windows operating system enables you to configure your computers to suit
their physical and cognitive needs.
To access Ease of Access Center:
1. Go to Control Panel and view by Category.
2. Click Ease of Access ➙ Ease of Access Center.
3. Choose the appropriate tool by following the on-screen instructions.
Ease of Access Center mainly includes the following tools:
• Magnifier
Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the
items better.
• Narrator
Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as
error messages.
• On-Screen Keyboard
If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device
instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual
https://windows.microsoft.com, and then search using any of the following
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or
you can tap to select the keys if your computer supports multi-touch screen.
• High Contrast
High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard
Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and make the keyboard easier to type certain key combinations.
• Personalized mouse
Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make your mouse easier to manage windows.
Speech Recognition
Speech Recognition enables you to control your computer by voice.
You can use verbal instructions to control the keyboard and mouse. With verbal instructions, you can start
programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails.
To use Speech Recognition:
1. Go to Control Panel and view by Category.
2. Click Ease of Access ➙ Speech Recognition.
3. Follow the on-screen instructions.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help systems, and various
online documents. For additional information about screen readers, see the following:
You can make the text and images on your screen easier to read by adjusting the screen resolution of your
computer.
To adjust the screen resolution:
1. Right-click an empty area of the desktop and then click Display settings ➙ Display.
2. Follow the on-screen instructions.
Note: Setting a resolution too low might prevent some items from fitting on the screen.
Customizable item size
You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.
• To change the item size permanently:
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IdeaCentre AIO 3 User Guide
– Change the size of all the items on your screen.
1. Right-click an empty area of the desktop and then click Display settings ➙ Display.
2. Change the item size by following the on-screen instructions. For some applications, your
configuration might not take effect until you sign out and then sign in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce
the text size.
– Change the size of the items on the desktop or a window.
Note: This function might not work on some windows.
If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or
HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that
visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text so that visually impaired users can understand the
image when they use a screen reader.
Ergonomic information
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.
Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that
you perform. In addition, use healthy work habits to maximize your performance and comfort when using
your computer.
Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the
surrounding light sources, active seating, and the placement of your computer hardware, can help you
improve your performance and achieve greater comfort.
This example shows someone in a conventional setting. Even when not in such a setting, you can follow
many of these tips. Develop good habits, and they will serve you well.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused
by long periods of working in the same position. Frequent short breaks from your work also help to prevent
minor discomfort associated with your working posture.
Appendix A. Accessibility and ergonomic information39
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to
30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep
the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the
brightness control keys to adjust display brightness.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to
best suit your comfort posture.
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide
weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)
position. Type with a soft touch without pounding the keys.
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
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IdeaCentre AIO 3 User Guide
Appendix B.Supplemental information about the Ubuntu
operating system
In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled
Ubuntu
If the Ubuntu operating system is available on your computer, read the following information before you use
the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled
applications in this documentation.
Access the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited
Warranty at:
https://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:
/usr/share/doc/lenovo-doc
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office
or reseller to obtain a printed version of the LLW.
Access the Ubuntu help system
The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the
help system from Home Screen, move your pointer to the Launch bar, and then click the Help icon. If you
cannot find the Help icon from the Launch bar, click the Search icon on the bottom left, and type Help to
search it.
®
operating system.
To learn more about the Ubuntu operating system, go to:
https://www.ubuntu.com
Get support information
If you need help, service, technical assistance, or more information about the Ubuntu operating system or
other applications, contact the provider of the Ubuntu operating system or the provider of the application. If
you need the service and support for hardware components shipped with your computer, contact Lenovo.
For more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.
To access the latest User Guide and Safety and Warranty Guide, go to:
Note: For more compliance information, refer to Generic Safety and Compliance Notices at https://
pcsupport.lenovo.com
Federal Communications Commission (FCC) Supplier’s Declaration of
Conformity
The following information refers to:
.
Model name
IdeaCentre AIO 3 22ADA6F0G6
IdeaCentre
IdeaCentre
IdeaCentre
IdeaCentre
IdeaCentre
IdeaCentre
AIO 3 22ITL6F0G5
AIO 3 24ADA6
AIO 3 24ALC6F0G1
AIO 3 24ITL6F0G0
AIO 3 27ALC6
AIO 3 27ITL6
Machine types (MT)
F0FX
F0FY
F0FW
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
– For common desktop computers: From -40°C (-40°F) to 55°C (131°F)
– For all-in-one desktop computers: From -20°C (-4°F) to 55°C (131°F)
Note: If your computer is stored or transported in temperatures less than 10°C (50°F), allow the computer to
rise slowly to an optimal operating temperature before use. This process might take up to two hours. Using
the computer in a lower operating temperature might result in irreparable damage to your computer.
Relative humidity
• Operating: 35%-80% (non-condensing)
• Storage: 20%–93% (non-condensing)
Atmospheric pressure
86 kPa to 106 kPa
Korea SAR statement
무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당)
해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음
SAR 정보
본 장치는 전파 노출에 대한 가이드라인을 충족합니다.
본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지
않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은
국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm
이상의 거리에서 사용할 수 있습니다.
Enable or disable the ErP LPS compliance mode
Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go
to:
You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer
is off or in sleep mode.
To enable or disable the ErP LPS compliance mode:
1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
2. Select Power ➙ Enhanced Power Saving Mode and press Enter.
3. Depending on whether you select Enabled or Disabled, do one of the following:
• If you select Enabled, press Enter. Then, select Power ➙ Automatic Power On and press Enter.
Check whether the Wake on LAN feature is disabled automatically. If no, disable it.
44
IdeaCentre AIO 3 User Guide
• If you select Disabled, press Enter. Then, go to the next step.
4. Press F10 or Fn+F10 to save the changes and exit.
When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the
following:
• Press the power button.
• Enable the Wake Up on Alarm feature to make the computer wake up at a set time.
To meet the off mode requirement of ErP compliance, you need to disable the Fast Startup function.
1. Go to Control Panel and view by large icons or small icons.
2. Click Power Options ➙ Choose what the power buttons do ➙ Change settings that are currently
unavailable.
3. Clear the Turn on fast startup (recommended) option from the Shutdown settings list.
Appendix C. Compliance information45
46IdeaCentre AIO 3 User Guide
Appendix D.Notices and trademarks
Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions
of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the
products and software programs described in the manuals included with your computer, and the content of
the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your
computer might not match exactly the actual configuration of the computer that you purchase. For the
configuration of the product, refer to the related contract (if any) or product packing list, or consult the
distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux
agreement(s) which may accompany software included with this product. Lenovo may update this document
at any time without notice.
For the latest information or any questions or comments, contact or visit the Lenovo Web site: