Lenovo HX1310, HX3310, HX2310-E, HX3310-F Installation And Service Manual

HX1310,HX2310-E,HX3310,HX3310-F
InstallationandServiceGuide

MachineType:8693

Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixD
“Gettinghelpandtechnicalassistance”onpage967,AppendixE“Notices”onpage971,theSafety,

Support,andWarrantyInformationdocument,andtheSafetyInformationandEnvironmentalNoticesand
UserGuidedocumentsontheDocumentationCD.

ThirdEdition(March2017)

©CopyrightLenovo2016,2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Safety..................v

Safetystatements..............vi

Chapter1.TheLenovoConvergedHX

Seriesserver..............1

TheLenovoDocumentationCD.........3

Hardwareandsoftwarerequirements.....3

UsingtheDocumentationBrowser......3

Relateddocumentation............4

Noticesandstatementsinthisdocument.....5

Serverfeaturesandspecifications........5

Railandsupportedrackspecifications....9

Whatyourserveroffers...........10

Reliability,availability,andserviceability.....13

Servercontrols,LEDs,andpower.......14

Frontview...............14

Operatorinformationpanel........15

LCDoperatingpanelassembly......15

Rearview...............18

Servercomponents...........20

Serverpowerfeatures..........26

Chapter2.Configuring........29

Updatingthefirmware............29

Configuringtheserver............30

UsingtheSetupUtility..........31

UsingtheBootManager.........35

Startingthebackupserverfirmware....36

TheUpdateXpressSystemPackInstaller..36

Usingtheintegratedmanagementmodule..36

Usingtheremotepresenceandblue-screen

capturefeatures............37

ConfiguringtheEthernetcontroller.....39

EnablingFeaturesonDemandEthernet

software...............39

LenovoToolsCenterSuiteCLIprogram...39

UsingLenovoXClarityAdministrator....40

UpdatingtheUniversalUniqueIdentifier

(UUID)................40

UpdatingtheDMI/SMBIOSdata......42

ConfiguringtheHXSeriesappliance......45

Updatetheappliancename........45

Legacybootmode...........45

BIOSoptimizationsettings........45

Modifybootoptions...........46

Chapter3.Troubleshooting......47

Starthere.................47

Diagnosingaproblem..........47

Undocumentedproblems........49

Servicebulletins..............49

Checkoutprocedure............50

Aboutthecheckoutprocedure......50

Performingthecheckoutprocedure....51

Diagnostictools..............51

Lightpathdiagnostics..........53

Eventlogs...............57

POST................59

DynamicSystemAnalysis........60

Automatedservicerequest(callhome).....62

ElectronicServiceAgent.........62

Errormessages..............62

Troubleshootingbysymptom.........63

Generalproblems............63

Harddiskdriveproblems.........63

Intermittentproblems..........65

Keyboard,mouse,orUSB-deviceproblems.66

Memoryproblems...........66

Microprocessorproblems........68

Monitorandvideoproblems.......68

Networkconnectionproblems.......71

Powerproblems............71

Serial-deviceproblems.........75

Softwareproblems...........76

UniversalSerialBus(USB)portproblems..77

Videoproblems............77

Solvingpowerproblems...........77

SolvingEthernetcontrollerproblems......78

Solvingundeterminedproblems........79

Problemdeterminationtips..........80

Recoveringtheserverfirmware(UEFIupdate

failure)..................81

In-bandmanualrecoverymethod.....81

In-bandautomatedbootrecoverymethod..83

Out-of-bandmethod..........83

Automatedbootrecovery(ABR)........83

Nx-bootfailure...............83

Chapter4.Partslisting,Lenovo
ConvergedHXSeriesT ype8693...85

Replaceableservercomponents........85

Structuralparts.............90

Powercords...............90

©CopyrightLenovo2016,2017

i

Chapter5.Removingandreplacing

components..............93

High-levelproceduresforreplacingcomponents.93

ReplacingafrontHDD/SSD........93

Replacingapowersupplyunit(PSU)....94

Replacingachassisfan.........95

Replacinganetworkinterfacecard(NIC)..95

Replacingahostbusadapter(HBA)....96

ReplacingamemoryDIMM........98

Replacingamicroprocessor.......99

Replacingthesystemboard.......99

ReplacingtheSATADOMbootdrive....100

Installationguidelines............100

Systemreliabilityguidelines........101

Workinginsidetheserverwiththepower

on..................102

Handlingstatic-sensitivedevices.....102

Updatingtheserverconfiguration.......103

SendingDSAdatatoLenovo.........103

Returningadeviceorcomponent.......103

Removingandreplacingservercomponents...103
Removingandreplacingconsumableand

structuralparts..............104

Removingthecover...........104

Replacingthecover...........105

Removingtheairbaffle.........106

Replacingtheairbaffle.........107

RemovingtheEIAbracket........108

ReplacingtheEIAbracket........109

RemovingandreplacingTier1CRUs......110

Removinghot-swapharddiskdrives....111

Replacinghot-swapharddiskdrives....111

Removingamemorymodule.......112

Memorymoduleinstallation........113

RemovingaPCIriser-cardassembly....120

ReplacingaPCIriser-cardassembly....121

RemovingthededicatedslotlessHBA

controller...............123

ReplacingthededicatedslotlessHBA

controller...............124

Removinganadapter..........125

Replacinganadapter..........126

Removingathermalkit(hot-swapfan)...129

Replacingathermalkit(hot-swapfan)...129

Removingahot-swapacpowersupply...131

Replacingahot-swapacpowersupply...133

Removingahot-swapharddiskdrive

backplane...............135

Replacingahot-swapharddiskdrive

backplane...............135

Removingthecoin-cellbattery......137

Replacingthecoin-cellbattery......140

Removingthemediacage........142

Replacingthemediacage........143

RemovingthefrontUSBconnector

assembly...............144

ReplacingthefrontUSBconnector

assembly...............145

Removingthefrontvideoconnector

assembly...............146

Replacingthefrontvideoconnector

assembly...............147

Removingtheoperatorinformationpanel

assembly...............148

Replacingtheoperatorinformationpanel

assembly...............149

RemovingtheLCDsysteminformationdisplay

panel................149

ReplacingtheLCDsysteminformationdisplay

panel................151

RemovingtheCOMportbracket......152

ReplacingtheCOMportbracket......154

RemovingandreplacingTier2CRUs......156

Forservicetechnicianonly:removinga

microprocessorandheatsink.......156

Forservicetechnicianonly:replacinga

microprocessorandheatsink.......161

Forservicetechnicianonly:removingthe

systemboard.............169

Forservicetechnicianonly:replacingthe

systemboard.............172

Forservicetechnicianonly:removingthe

SATADOM..............175

Forservicetechnicianonly:replacingthe

SATADOM..............176

AppendixA.Integratedmanagement
module2.1(IMM2.1)error

messages..............179

IMMEventsthatautomaticallynotifySupport..180

ListofIMMevents.............186

AppendixB.UEFI/POSTdiagnostic

codes................819

ListofUEFIevents.............820

AppendixC.DSAdiagnostictest

results................843

DSABroadcomnetworktestresults......843

TestresultsfortheDSABroadcomnetwork

test.................843

DSAcheckpointpaneltestresults.......853

TestresultsfortheDSAcheckpointpanel

test.................853

DSACPUstresstestresults.........855

iiHX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

TestresultsfortheDSACPUstresstest...855

DSAEXAportpingtestresults........858

TestresultsfortheDSAEXAportpingtest..858

DSAharddrivetestresults..........860

TestresultsfortheDSAharddrivetest...860

DSAIntelnetworktestresults.........862

TestresultsfortheDSAIntelnetworktest..862

DSALSIharddrivetestresults........869

TestresultsfortheDSALSIharddrivetest..869

DSAmemoryisolationtestresults.......870

TestresultsfortheDSAmemoryisolation

test.................870

DSAmemorystresstestresults........948

TestresultsfortheDSAmemorystresstest..948

DSAsystemmanagementtestresults.....952

TestresultsfortheDSAsystemmanagement

test.................952

AppendixD.Gettinghelpand

technicalassistance........967

Beforeyoucall...............967

Usingthedocumentation..........968

GettinghelpandinformationfromtheWorldWide

Web...................968

HowtosendDSAdata...........968

CreatingapersonalizedsupportWebpage...968

Softwareserviceandsupport.........969

Hardwareserviceandsupport........969

Taiwanproductservice...........969

Trademarks................972

Importantnotes..............972

Recyclinginformation............972

Particulatecontamination..........973

Telecommunicationregulatorystatement....973

Electronicemissionnotices..........973

FederalCommunicationsCommission(FCC)

statement...............973

IndustryCanadaClassAemissioncompliance

statement...............974

Avisdeconformitéàlaréglementation

d'IndustrieCanada...........974

AustraliaandNewZealandClassA

statement...............974

EuropeanUnionEMCDirectiveconformance

statement...............974

GermanyClassAstatement.......974

Japaneseelectromagneticcompatibility

statements..............975

KoreaCommunicationsCommission(KCC)

statement...............976

RussiaElectromagneticInterference(EMI)

ClassAstatement...........976

People’sRepublicofChinaClassAelectronic

emissionstatement...........977

TaiwanClassAcompliancestatement...977

TaiwanBSMIRoHSdeclaration......978

AppendixF .Powercordsafety

statement..............979

AppendixE.Notices.........971

Index.................981

©CopyrightLenovo2016,2017

iii

ivHX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

Safety

Beforeinstallingthisproduct,readtheSafetyInformation.

Antesdeinstalaresteproduto,leiaasInformaçõesdeSegurança.

Læssikkerhedsforskrifterne,førduinstallererdetteprodukt.

Leesvoordatuditproductinstalleerteerstdeveiligheidsvoorschriften.

Ennenkuinasennattämäntuotteen,lueturvaohjeetkohdastaSafetyInformation.

Avantd'installerceproduit,lisezlesconsignesdesécurité.

VorderInstallationdiesesProduktsdieSicherheitshinweiselesen.

Primadiinstallarequestoprodotto,leggereleInformazionisullaSicurezza.

Lessikkerhetsinformasjonen(SafetyInformation)førduinstallererdetteproduktet.

Antesdeinstalaresteproduto,leiaasInformaçõessobreSegurança.

©CopyrightLenovo2016,2017

v

Antesdeinstalaresteproducto,lealainformacióndeseguridad.

Lässäkerhetsinformationeninnanduinstallerardenhärprodukten.

Safetystatements

Thesestatementsprovidethecautionanddangerinformationthatisusedinthisdocumentation.

Important:Eachcautionanddangerstatementinthisdocumentationislabeledwithanumber.Thisnumber
isusedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe
cautionordangerstatementintheSafetyInformationdocument.

Forexample,ifacautionstatementislabeledStatement1,translationsforthatcautionstatementareinthe
SafetyInformationdocumentunderStatement1.

Besuretoreadallcautionanddangerstatementsinthisdocumentationbeforeyouperformtheprocedures.
Readanyadditionalsafetyinformationthatcomeswithyoursystemoroptionaldevicebeforeyouinstall
thedevice.

viHX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water ,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand
configurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.

ToConnect:ToDisconnect:

1.T urneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.T urndeviceON.

1.T urneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Statement2

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber33F8354oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

©CopyrightLenovo2016,2017

vii

Statement3

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Statement4

CAUTION:Usesafepracticeswhenlifting.

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

viiiHX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

Statement5

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Statement6

CAUTION:
Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercordthatisconnectedtothe
device,youmustconnecttheotherendofthepowercordtoaneasilyaccessiblepowersource.

Statement8

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

©CopyrightLenovo2016,2017

ix

Statement12

CAUTION:
Thefollowinglabelindicatesahotsurfacenearby.

Statement13

DANGER

Overloadingabranchcircuitispotentiallyafirehazardandashockhazardundercertain
conditions.Toavoidthesehazards,ensurethatyoursystemelectricalrequirementsdonotexceed
branchcircuitprotectionrequirements.Refertotheinformationthatisprovidedwithyourdevice
forelectricalspecifications.

Statement15

CAUTION:
Makesurethattherackissecuredproperlytoavoidtippingwhentheserverunitisextended.

Statement17

CAUTION:
Thefollowinglabelindicatesmovingpartsnearby.

xHX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

Statement26

CAUTION:
Donotplaceanyobjectontopofrack-mounteddevices.

Statement27

CAUTION:
Hazardousmovingpartsarenearby.

RackSafetyInformation,Statement2

DANGER

•Alwayslowerthelevelingpadsontherackcabinet.

•Alwaysinstallstabilizerbracketsontherackcabinet.

•Alwaysinstallserversandoptionaldevicesstartingfromthebottomoftherackcabinet.

•Alwaysinstalltheheaviestdevicesinthebottomoftherackcabinet.

©CopyrightLenovo2016,2017

xi

xiiHX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

Chapter1.TheLenovoConvergedHXSeriesserver

ThispublicationcontainsinformationandinstructionsforsettingupyourLenovoConvergedHXSeries
Type8693server,instructionsforcablingandconfiguringtheserver,removingandreplacingdevices,
anddiagnosticsandtroubleshootinginformation.

TheLenovoConvergedHXSeriesT ype8693serverisa1-U-high

1

rackmodelserverthatisusedfor4

HXSeriesmodels.

TheHX1310,modeltypeAC1,containsasingleprocessorandismostsuitedforremoteofficebranch
office(ROBO)deployments.

TheHX3310,modeltypeAC2,ismostsuitedforcompute-heavyvirtualizedworkloadssuchasvirtual
desktopinfrastructure(VDI).TheallflashversionnamedtheHX3310-F,modeltypeAC3provideseven
greaterIOperformanceforthemostdemandingofvirtualizedworkloads.

Allthreeofthesemodelsshownbelowcontaineight2.5-inchdriveswitheithertwoSSDsandsixHDDsor
eightSSDsfortheHX3310-F.

Figure1.HX1310,modeltypeAC1;HX3310,modeltypeAC2;HX3310-F ,modeltypeAC3

TheHX2310-E,modeltypeACA,containsspeciallicensingandisbestsuitedtosmalltomediumbusiness
(SMB)environmentswhereasingleclusterofupto4nodesissufficient.

TheHX2310-Emodelsasshownbelowcontainseven2.5-inchdriveswithoneSSDandsixHDDs.

Figure2.HX2310-E,modeltypeACA

FormoreinformationabouttheLenovoConvergedHXSeriesappliances,seethefollowingLenovoproduct
guides:

•LenovoConvergedHX1000series:https://lenovopress.com/lp0503

•LenovoConvergedHX2000series:https://lenovopress.com/lp0504

•LenovoConvergedHX3000series:https://lenovopress.com/lp0505

1.Racksaremarkedinverticalincrementsof4.45centimeters(1.75inches)each.Eachincrementisreferredtoasa
unit,ora“U”.A1-U-highdeviceisapproximately4.45centimeters(1.75inches)tall.

©CopyrightLenovo2016,2017

1

Theservercomeswithalimitedwarranty.Forinformationaboutthetermsofthewarranty,seetheSafety,

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ID label

Support,andWarrantyInformationdocumentthatcomeswiththeserver.

TheservercontainsLenovoX-Architecturetechnology,whichhelpsincreaseperformanceandreliability.For
moreinformation,see“Whatyourserveroffers”onpage10

and“Reliability,availability,andserviceability”

onpage13.

Youcanobtainup-to-dateinformationabouttheserverandotherLenovoserverproductsat
http://shop.lenovo.com/us/en/systems/.Athttp://www.ibm.com/support/mysupport/,youcancreatea
personalizedsupportpagebyidentifyingLenovoproductsthatareofinteresttoyou.Fromthispersonalized
page,youcansubscribetoweeklyemailnotificationsaboutnewtechnicaldocuments,searchforinformation
anddownloads,andaccessvariousadministrativeservices.

IfyouparticipateintheLenovoclientreferenceprogram,youcanshareinformationaboutyour
useoftechnology,bestpractices,andinnovativesolutions;buildaprofessionalnetwork;andgain
visibilityforyourbusiness.FormoreinformationabouttheLenovoclientreferenceprogram,see
http://www.ibm.com/ibm/clientreference/.

Iffirmwareanddocumentationupdatesareavailable,youcandownloadthemfromtheLenovoWebsite.
Theservermighthavefeaturesthatarenotdescribedinthedocumentationthatcomeswiththeserver,and
thedocumentationmightbeupdatedoccasionallytoincludeinformationaboutthosefeatures,ortechnical
updatesmightbeavailabletoprovideadditionalinformationthatisnotincludedintheserverdocumentation.
Tocheckforupdates,gotohttp://www.lenovo.com/support.

Recordinformationabouttheserverinthefollowingtable.

Productname

LenovoConvergedHXSeriesserver

MachinetypeType8693

Modelnumber

Serialnumber

_____________________________________________
_____________________________________________

ThemodelnumberandserialnumberareontheIDlabelonthefrontoftheserver,asshowninthefollowing
illustration.

Note:Theillustrationsinthisdocumentmightdifferslightlyfromyourserver.

Figure3.IDlabel

2HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

TheMACaddresslabelisonthetopsideoftheuserinformationtag.

Figure4.MACaddresslabel

Inaddition,thesystemservicelabel,whichisonthecoveroftheserver,providesaQRcodeformobile
accesstoserviceinformation.Y oucanscantheQRcodeusingaQRcodereaderandscannerwitha
mobiledeviceandgetquickaccesstotheLenovoServiceInformationWebsite.TheLenovoService
InformationWebsiteprovidesadditionalinformationforpartsinstallationandreplacementvideos,and
errorcodesforserversupport.

TheLenovoDocumentationCD

TheLenovoDocumentationCDcontainsdocumentationfortheserverinPortableDocumentFormat(PDF)
andincludestheDocumentationBrowsertohelpyoufindinformationquickly.

Hardwareandsoftwarerequirements

TheLenovoDocumentationCDrequiresthefollowingminimumhardwareandsoftware:

•Microsoft

•100MHzmicroprocessor

•32MBofRAM

•AdobeAcrobatReader3.0(orlater)orxpdf,whichcomeswithLinuxoperatingsystems

®

Windows

®

XP,MicrosoftWindows2000,orRedHatLinux

UsingtheDocumentationBrowser

UsetheDocumentationBrowsertobrowsethecontentsoftheCD,readbriefdescriptionsofthedocuments,
andviewdocuments,usingAdobeAcrobatReaderorxpdf.

TheDocumentationBrowserautomaticallydetectstheregionalsettingsinuseinyourserveranddisplays
thedocumentsinthelanguageforthatregion(ifavailable).Ifadocumentisnotavailableinthelanguagefor
thatregion,theEnglish-languageversionisdisplayed.

UseoneofthefollowingprocedurestostarttheDocumentationBrowser:

•IfAutostartisenabled,inserttheCDintotheCDorDVDdrive.TheDocumentationBrowserstarts

automatically.

•IfAutostartisdisabledorisnotenabledforallusers,useoneofthefollowingprocedures:

–IfyouareusingaWindowsoperatingsystem,inserttheCDintotheCDorDVDdriveandclickStart➙

Run.IntheOpenfield,type

e:\win32.bat

whereeisthedriveletteroftheCDorDVDdrive,andclickOK.

Chapter1.TheLenovoConvergedHXSeriesserver3

–IfyouareusingRedHatLinux,inserttheCDintotheCDorDVDdrive;then,runthefollowing

commandfromthe/mnt/cdromdirectory:

shrunlinux.sh

SelecttheserverfromtheProductmenu.TheAvailableTopicslistdisplaysallthedocumentsforthe
server.Somedocumentsmightbeinfolders.Aplussign(+)indicateseachfolderordocumentthathas
additionaldocumentsunderit.Clicktheplussigntodisplaytheadditionaldocuments.

Whenyouselectadocument,adescriptionofthedocumentisdisplayedunderT opicDescription.Toselect
morethanonedocument,pressandholdtheCtrlkeywhileyouselectthedocuments.ClickViewtoview
theselecteddocumentordocumentsinAcrobatReaderorxpdf.Ifyouselectedmorethanonedocument,
alltheselecteddocumentsareopenedinAcrobatReaderorxpdf.

Tosearchallthedocuments,typeawordorwordstringintheSearchfieldandclickSearch.The
documentsinwhichthewordorwordstringappearsarelistedinorderofthemostoccurrences.Clicka
documenttoviewit,andpressCtrl+FtousetheAcrobatsearchfunction,orpressAlt+Ftousethexpdf
searchfunctionwithinthedocument.

ClickHelpfordetailedinformationaboutusingtheDocumentationBrowser.

Relateddocumentation

ThisInstallationandServiceGuidecontainsgeneralinformationabouttheserverincludinghowtosetupand
cabletheserver,howtoinstallsupportedoptionaldevices,howtoconfiguretheserver,andinformationto
helpyousolveproblemsyourselfandinformationforservicetechnicians.Thefollowingdocumentationalso
comeswiththeserver:

•EnvironmentalNoticesandUserGuide
ThisdocumentisinPDFformatontheLenovoDocumentationCD.Itcontainstranslatedenvironmental

notices.

•LenovoLicenseAgreementforMachineCode
ThisdocumentisinPDFformatontheLenovoDocumentationCD.Itprovidestranslatedversionsofthe

LenovoLicenseAgreementforMachineCodeforyourproduct.

•ImportantNotices
Thisdocumentisinprintedformatandcomeswiththeserver.Itcontainsinformationaboutthesafety,

environmental,andelectronicemissionnoticesforyourLenovoproduct.

•LicensesandAttributionsDocuments
ThisdocumentisinPDFformatontheLenovoDocumentationCD.Itprovidestheopensourcenotices.

•RackInstallationInstructions
Thisprinteddocumentcontainsinstructionsforinstallingtheserverinarackandcomeswiththerackkit.

•RackSafetyInformation
Thismultilingualdocumentprovidestranslatedversionsofthecautionanddangerstatementsthatappear

intherackdocumentation.Eachcautionanddangerstatementhasanassignednumber,whichyoucan
usetolocatethecorrespondingstatementinyournativelanguage.

•SafetyInformation
ThisdocumentisinPDFformatontheLenovoDocumentationCD.Itcontainstranslatedcautionand

dangerstatements.Eachcautionanddangerstatementthatappearsinthedocumentationhasanumber
thatyoucanusetolocatethecorrespondingstatementinyourlanguageintheSafetyInformation
document.

4HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

•SafetyInformationLabels
ThisdocumentprovidestheSimplifiedChinese,Mongolian,Tibetan,Uygur,andZhuangtranslated

versionsoftheproductsafetylabels.

•Safety,Support,andWarrantyInformation
Thisdocumentisinprintedformatandcomeswiththeserver.Itcontainssafetyinformation,support

statement,andtheLenovoStatementofLimitedWarranty.

•ReadMeFirst
Thisdocumentisinprintedformatandcomeswiththeserver.Thisdocumentalsoprovidesinformation

abouthowtofindthesupportinformationandmostup-to-datedocumentsontheWebsite.

•NUTANIXENDUSERLICENSEAGREEMENT
Thisdocumentisinprintedformatandcomeswiththeserver.Itcontainslicenseagreementinformation

forendusers.

Dependingontheservermodel,additionaldocumentationmightbeincludedontheLenovoDocumentation
CD.

TheToolsCenterforSystemxandBladeCenterisanonlineinformationcenterthatcontainsinformation
abouttoolsforupdating,managing,anddeployingfirmware,devicedrivers,andoperatingsystems.The
ToolsCenterforSystemxandBladeCenterisathttp://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/.

Theservermighthavefeaturesthatarenotdescribedinthedocumentationthatyoureceivedwiththe
server.Thedocumentationmightbeupdatedoccasionallytoincludeinformationaboutthosefeatures,or
technicalupdatesmightbeavailabletoprovideadditionalinformationthatisnotincludedintheserver
documentation.TheseupdatesareavailablefromtheLenovoWebsite.Tocheckforupdates,goto
http://www.lenovo.com/support.

Noticesandstatementsinthisdocument

ThecautionanddangerstatementsinthisdocumentarealsointhemultilingualSafetyInformation
document,whichisontheLenovodocumentationCD.Eachstatementisnumberedforreferencetothe
correspondingstatementinyourlanguageintheSafetyInformationdocument.

Thefollowingnoticesandstatementsareusedinthisdocument:

•Note:Thesenoticesprovideimportanttips,guidance,oradvice.

•Important:Thesenoticesprovideinformationoradvicethatmighthelpyouavoidinconvenientor
problemsituations.

•Attention:Thesenoticesindicatepotentialdamagetoprograms,devices,ordata.Anattentionnoticeis
placedjustbeforetheinstructionorsituationinwhichdamagemightoccur.

•Caution:Thesestatementsindicatesituationsthatcanbepotentiallyhazardoustoyou.Acaution
statementisplacedjustbeforethedescriptionofapotentiallyhazardousproceduresteporsituation.

•Danger:Thesestatementsindicatesituationsthatcanbepotentiallylethalorextremelyhazardous
toyou.Adangerstatementisplacedjustbeforethedescriptionofapotentiallylethalorextremely
hazardousproceduresteporsituation.

Serverfeaturesandspecifications

Thefollowinginformationisasummaryofthefeaturesandspecificationsoftheserver.Dependingonthe
model,somefeaturesmightnotbeavailable,orsomespecificationsmightnotapply.

Microprocessor(dependingonthemodel):

Chapter1.TheLenovoConvergedHXSeriesserver5

•SupportsuptotwoIntel

®

®

Xeon

multi-coremicroprocessors(oneinstalled)

•Level-3cache

•TwoQuickPathInterconnect(QPI)linksspeedupto9.6GTpersecond

Notes:

•UsetheSetupUtilityprogramtodeterminethetypeandspeedofthemicroprocessors.

•Foralistofsupportedmicroprocessors,seehttp://www.lenovo.com/serverproven/.

Memory(dependingonthemodel):

•Minimum:64GB

•Maximum:1536GB

•Type:
–PC4-19200(DDR4-2400)
–Dual-rankorquad-rank
–RDIMMorLRDIMM

•Slots:24dualinline

•Supports(dependingonthemodel):
–16GBand32GBRDIMMs
–64GBLRDIMMs

Integratedfunctions:

•Integratedmanagementmodule2.1(IMM2.1),whichconsolidatesmultiplemanagementfunctions
inasinglechip.

•BroadcomBCM5719QuadPortGigabitEthernetcontrollerwithWakeonLANsupport

•FiveUniversalSerialBus(USB)ports
–TwoUSBportsinthefront
–TwoUSBportsintherear
–OneinternalUSBport

•Fournetworkports(four1GbEthernetportsonthesystem)

•OneSystemManagementRJ-45connectoronthereartoconnecttoasystemmanagementnetwork
Thissystemmanagementconnectorisdedicatedtotheintegratedmanagementmodule2.1(IMM2.1)

functions.

•Optionalserialport

Harddiskdriveexpansionbays(dependingonthemodel):

Sevenoreight2.5-inchhot-swapharddiskdrivebays

Videocontroller(integratedintoIMM2.1):

•MatroxG200eR2

Note:Themaximumvideoresolutionis1600x1200at75Hz.
–SVGAcompatiblevideocontroller
–DDR3528MHzSDRAMvideomemorycontroller
–AvocentDigitalVideoCompression
–16MBofvideomemory(notexpandable)

Size(1U):

•Height:43mm(1.7in.)

•Depth:735.4mm(28.95in.)

•Width:434.4mm(17.1in.)

•Weight:Approximately19.3kg(42.55lb)dependinguponconfiguration

PCIexpansionslots:

SupportstwoPCIriser-cardassemblyconnectors:

6HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

•Connector1supportslow-profilecard.

•Connector2supportslow-profileorhalf-length,full-heightcards.

ForalistofthesupportedPCIrisercardassemblyconfigurations,goto“ReplacingaPCIriser-card
assembly”onpage121

or“Replacinganadapter”onpage126.

Electricalinput:

•Sine-waveinput(50-60Hz)required

•For750W/900WPlatinumpowersupply
–Inputvoltagelowrange:

–Minimum:100Vac
–Maximum:127Vac

–Inputvoltagehighrange:

–Minimum:200Vac
–Maximum:240Vac

•Inputkilovolt-amperes(kVA),approximately:
–Minimum:0.179kVA
–Maximum:1.188kVA

Notes:

–Powerconsumptionandheatoutputvarydependingonthenumberandtypeofoptionalfeatures

installedandthepower-managementoptionalfeaturesinuse.

–Thenoiseemissionlevelstatedisthedeclared(upperlimit)soundpowerlevel,inbels,fora

randomsampleofmachines.AllmeasurementsaremadeinaccordancewithISO7779and
reportedinconformancewithISO9296.Actualsound-pressurelevelsinagivenlocationmight
exceedtheaveragevaluesstatedbecauseofroomreflectionsandothernearbynoisesources.
Thenoiseemissionlevelstatedinthedeclared(upperlimit)sound-powerlevel,inbels,fora
randomsampleofsystem.

Hot-swapfans:

•Onemicroprocessor:fivedual-motorhot-swapfans1,2,3,5,7

•Twomicroprocessors:sevendual-motorhot-swapfans1,2,3,5,6,7,8

Note:Thefan4slotisalwaysoccupiedbyafanfiller.

Powersupply:

•Uptotwohot-swappowersuppliesforredundancysupport
–750-wattac80PLUSPlatinum

–900-wattac80PLUSPlatinum

Note:Powersuppliesintheservermustbewiththesamepowerratingorwattage.

Acousticalnoiseemissions:

•Soundpower,idling:6.5belsmaximum

•Soundpower,operating:6.5belsmaximum

Note:ThePCIeoptionssupportedinthissystemvarygreatlyinfunction,powerdraw,andrequired
cooling.Anyincreaseincoolingrequiredbytheseoptionswillresultinincreasedfanspeedand
producedsoundpowerlevel.Theactualsoundpressurelevelsmeasuredinyourinstallationdepend
uponavarietyoffactors,includingthenumberofracksintheinstallation;thesize,materials,and
configurationoftheroom;thenoiselevelsfromotherequipment;theroomambienttemperatureand
pressure,andemployees’locationinrelationtotheequipment.

Heatoutput:

Approximateheatoutput:

Chapter1.TheLenovoConvergedHXSeriesserver7

•Minimumconfiguration:460.62Btuperhour(ac135watts)

•Maximumconfiguration:3490Btuperhour(ac1023watts)

Environment:

Serveron:

•Temperature:
–5°Cto40°C(41°Fto104°F)

–Altitude:0mto950m(3,117ft);decreasethemaximumsystemtemperatureby1°Cforevery

175-mincreaseinaltitude.

•Humidity:
–Non-condensing:-12°Cdewpoint(10.4°F)

–Relativehumidity:8%to85%

•Maximumdewpoint:24°C(75.2°F)

•Maximumaltitude:3,050m(10,000ft),5°Cto28°C(41°Fto82°F)

•Maximumrateoftemperaturechange:
–Tapedrives:5°C/hr(41°F/hr)

–Harddiskdrives:20°C/hr(68°F/hr)

Serveroff:

•Temperature:5°Cto45°C(41°Fto113°F)

•Relativehumidity:8%to85%

•Maximumdewpoint:27°C(80.6°F)

Storage(non-operating):

•Temperature:1°Cto60°C(33.8°Fto140°F)

•Maximumaltitude:3,050m(10,000ft)

•Relativehumidity:5%to80%

•Maximumdewpoint:29°C(84.2°F)

Shipment(non-operating):

•Temperature:-40°Cto60°C(-40°Fto140°F)

•Maximumaltitude:10,700m(35,105ft)

•Relativehumidity:5%to100%

•Maximumdewpoint:29°C(84.2°F)

Attention:

•DesigntoASHRAEClassA3,ambientof40°C,withrelaxedsupport:
–Supportcloudlikeworkloadwithnoperformancedegradationacceptable(Turbo-Off).

–Undernocircumstance,cananycombinationofworstcaseworkloadandconfigurationresultin

systemshutdownordesignexposureat40°C.

•Chassisispoweredon.

•A3-Deratemaximumallowabletemperature1°C/175mabove950m.

8HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

•TheminimumhumiditylevelforclassA3isthehigher(moremoisture)ofthe-12°Cdewpointand
the8%relativehumidity.Theseintersectatapproximately25°C.Belowthisintersection(~25°C)the
dewpoint(-12°C)representstheminimummoisturelevel,whileaboveitrelativehumidity(8%)
istheminimum.

•Moisturelevelslowerthan0.5°CDP,butnotlower-10°CDPor8%relativehumidity,canbe
acceptedifappropriatecontrolmeasuresareimplementedtolimitthegenerationofstaticelectricity
onpersonnelandequipmentinthedatacenter.Allpersonnelandmobilefurnishingsandequipment
mustbeconnectedtogroundviaanappropriatestaticcontrolsystem.Thefollowingitemsare
consideredtheminimumrequirements:

–Conductivematerials(conductiveflooring,conductivefootwearonallpersonnelthatgointothe

datacenter,allmobilefurnishingsandequipmentwillbemadeofconductiveorstaticdissipative
materials).

–Duringmaintenanceonanyhardware,aproperlyfunctioningwriststrapmustbeusedbyany

personnelwhocontactsITequipment.

•5°C/hrfordatacentersemployingtapedrivesand20°C/hrfordatacentersemployingdiskdrives.

•Chassisisremovedfromoriginalshippingcontainerandisinstalledbutnotinuse,forexample,
duringrepair,maintenance,orupgrade.

•Theequipmentacclimationperiodis1hourper20°Coftemperaturechangefromtheshipping
environmenttotheoperatingenvironment.

•Condensationisacceptable,butnotrain.

Railandsupportedrackspecifications

OptionnameSystemxGenIIUniversalSlidesKit

Optionpartnumber

Railtype

Supportedracktype

Serviceonrack

Cablemanagementarm(CMA)support
1UPDUsupportYes
0UPDUsupportLimitedsupport.Readthenotesatthebottom.

Mountingholes

Thicknessofmountingflanges

Distancebetweenfrontandrearmountingflanges

Raillength(measuredwhenmountedontherack,
startingfromthefrontsurfaceofthefrontmounting
flangetotherearmostpointoftherail)

00KA500
Full-outsliderail(ballbearing)
Anyfour-postrack,complyingwiththeInternational

ElectrotechnicalCommission(IEC)standard

Ifa0UPDUistobeinstalled,readthenotesatthebottom.
Yes
Yes

Square,round,orthreaded
2mm(0.08inches)–4.65mm(0.18inches)
617mm(24.29inches)–812mm(31.97inches)

836.8mm(32.94inches)

Chapter1.TheLenovoConvergedHXSeriesserver9

Notes:

•Ifyouwanttoinstalltherailanda0UPDUintothesamerack,therackmustmeetthefollowingheight
anddepthrequirements:

–42Uorhigher
–Atleast1100-mm(43.31-inch)deepifnoCMAistobeinstalled;atleast1200-mm(47.24-inch)deepif

aCMAistobeinstalled

•Theoptionpartnumbermightchange.

Whatyourserveroffers

Thissectionintroducesfeaturesandtechnologiestheserverusesandprovides.

•DynamicSystemAnalysis(DSA)
TheservercomeswiththeDynamicSystemAnalysis(DSA)Prebootdiagnosticprogramstoredinthe

integratedUSBmemoryontheserver.DSAcollectsandanalyzessysteminformationtoaidindiagnosing
serverproblems,aswellasofferingarichsetofdiagnostictestsofthemajorcomponentsoftheserver.
DSAcreatesaDSAlog,whichisachronologicallyorderedmergeofthesystem-eventlog(astheIPMI
eventlog),theIntegratedManagementModule2.1(IMM2.1)chassiseventlog(astheASMeventlog),
andtheoperating-systemeventlogs.YoucansendtheDSAlogasafiletoLenovoSupportorviewthe
informationasatextfileorHypertextMarkupLanguage(HTML)file.

•FeaturesonDemand
IfaFeaturesonDemandfeatureisintegratedintheserverorinanoptionaldevicethatisinstalledinthe

server,youcanpurchaseanactivationkeytoactivatethefeature.ForinformationaboutFeatureson
Demand,seehttps://fod.lenovo.com/lkms.

•LenovoXClarityAdministrator
LenovoXClarityAdministratorisacentralizedresource-managementsolutionthatenablesadministrators

todeployinfrastructurefasterandwithlesseffort.ThesolutionseamlesslyintegratesintoSystemx,
ThinkServer,andNeXtScaleservers,aswellastheFlexSystemconvergedinfrastructureplatform.

LenovoXClarityAdministratorprovidesthefollowingfeatures:
–Intuitivegraphicaluserinterface

–Automateddiscoveryandinventory
–Firmwareupdatesandcompliance
–Configurationpatterns
–Baremetaldeployment
–Securitymanagement
–Upwardintegration
–Representationalstatetransfer(REST)applicationprogramminginterfacesandWindowsPowerShell
–Simplenetworkmanagementprotocol(SNMP),systemlog,ande-mailforwarding
Formoreinformation,see“UsingLenovoXClarityAdministrator”onpage40.

•LenovoXClarityEnergyManager
LenovoXClarityEnergyManagerisatoolfordatacenterpowermanagement.Itmodelsthe

datacenterphysicalhierarchyandmonitorspowerandtemperatureattheserverlevelandthe
grouplevel.Byanalyzingpowerandtemperaturedata,LenovoXClarityEnergyManagerhelps
youimprovebusinesscontinuityandincreasepowerefficiency.Formoreinformation,goto
http://support.lenovo.com/us/en/downloads/ds101160.

10HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

•LenovoToolsCenterSuiteCLI
TheLenovoToolsCenterSuiteCLIprogramisacollectionofservermanagementtoolsthatutilizea

command-lineinterfaceprogramtomanagefirmware,hardware,andoperatingsystemsforCMM,
IMM,andFlex-IOMbasedsystemsusingtheapplications.LenovoToolsCenterSuiteCLIiscomprised
ofindividualToolsCenterapplicationmodulesthatareeasilyupdated.Formoreinformation,goto
https://support.lenovo.com/us/en/documents/LNVO-CENTER.

•Integratedmanagementmodule2.1(IMM2.1)
Theintegratedmanagementmodule2.1(IMM2.1)combinesserviceprocessorfunctions,videocontroller,

andremotepresenceandblue-screencapturefeaturesinasinglechip.TheIMMprovidesadvanced
service-processorcontrol,monitoring,andalertingfunction.Ifanenvironmentalconditionexceeds
athresholdorifasystemcomponentfails,theIMMlightsLEDstohelpyoudiagnosetheproblem,
recordstheerrorintheIMMeventlog,andalertsyoutotheproblem.Optionally,theIMMalsoprovidesa
virtualpresencecapabilityforremoteservermanagementcapabilities.TheIMMprovidesremoteserver
managementthroughthefollowingindustry-standardinterfaces:

–IntelligentPlatformManagementInterface(IPMI)version2.0
–SimpleNetworkManagementProtocol(SNMP)version3.0;SNMPTrapversion1.0
–CommonInformationModel(CIM)
–Webbrowser
SomeofthefeaturesthatareuniquetotheIMMareenhancedperformance,higher-resolutionremote

video,expandedsecurityoptions,andFeatureonDemandenablementforhardwareandfirmwareoptions.
Foradditionalinformation,see“Usingtheintegratedmanagementmodule”

onpage36

andtheIntegratedManagementModuleIIUser’sGuideat
http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/
product_page.html.

•EnterpriseX-Architecturetechnology
X-Architecturetechnologycombinesproven,innovativedesignstomakeyourIntel-processor-based

serverpowerful,scalable,andreliable.

•Integratednetworksupport
Theservercomeswithanintegratedquad-portBroadcomGigabitEthernetcontroller,whichsupports

connectiontoa10Mbps,100Mbps,or1000Mbpsnetwork.Formoreinformation,see“Configuring
theEthernetcontroller”onpage39

.

•IntegratedTrustedPlatformModule(TPM)
Thisintegratedsecuritychipperformscryptographicfunctionsandstoresprivateandpublicsecurekeys.

ItprovidesthehardwaresupportfortheT rustedComputingGroup(TCG)specification.Youcandownload
thesoftwaretosupporttheTCGspecification,whenthesoftwareisavailable.YoucanenableTPM
supportthroughtheSetupUtilityundertheSystemSecuritymenuoption.

•Largedata-storagecapacityandhot-swapcapability
Theserversupportsone,two,oreighthot-swapSerialATA(SATA)solid-statedrives.
Theserversupportssix2.5-inchhot-swapSATAharddiskdrives.
Withthehot-swapfeature,youcanadd,remove,orreplacesolid-statedrivesandharddiskdrives

withoutturningofftheserver.

•Largesystem-memorycapacity
Theservercansupportupto768GBofsystemmemory.Theserverprovides24dualinlinememory

module(DIMM)connectors.Theservermemorycontrollersupportserrorcorrectingcode(ECC)for
PC4-19200(DDR4-2400),DDR4(fourth-generationdouble-data-rate),synchronousdynamicrandom
accessmemory(SDRAM)DIMMs.

Chapter1.TheLenovoConvergedHXSeriesserver11

•Lightpathdiagnostics
LightpathdiagnosticsprovidesLEDstohelpyoudiagnoseproblems.Formoreinformationaboutlight

pathdiagnosticsandtheLEDs,see“Operatorinformationpanel”onpage15or“LCDoperatingpanel
assembly”onpage15

.

•MobileaccesstoLenovoServiceInformationWebsite
TheserverprovidesaQRcodeonthesystemservicelabel,whichisonthecoveroftheserver,thatyou

canscanusingaQRcodereaderandscannerwithamobiledevicetogetquickaccesstotheLenovo
ServiceInformationWebsite.TheLenovoServiceInformationWebsiteprovidesadditionalinformation
forpartsinstallationandreplacementvideos,anderrorcodesforserversupport.FortheQRcode,see
Chapter1“TheLenovoConvergedHXSeriesserver”onpage1

.

•Multi-coreprocessing
TheHXseriesmodelssupporttwoIntelXeonE5-2600v4seriesmulti-coremicroprocessorsexceptfor

theHX1310modelwhichcomeswithonemicroprocessor.

•PCIadaptercapabilities
TheserverhastwoPCIinterfaceslots.See“Replacinganadapter”onpage126

fordetailedinformation.

•Redundantconnection
TheadditionoftheoptionalEthernetadapterprovidesfailovercapabilitytoaredundantEthernet

connectionwiththeapplicableapplicationinstalled.IfaproblemoccurswiththeprimaryEthernet
connectionandtheoptionalEthernetadapterisinstalledontheserver,allEthernettrafficthatis
associatedwiththeprimaryconnectionisautomaticallyswitchedtotheoptionalredundantEthernet
adapterconnection.Iftheapplicabledevicedriversareinstalled,thisswitchingoccurswithoutdataloss
andwithoutuserintervention.

•Redundantcoolingandoptionalpowercapabilities
Theappliancescomewithtwo750-wattor900-watthot-swappowersuppliesandsevendual-motor

hot-swapfans,whichprovideredundancyandhot-swapcapabilityforatypicalconfiguration.The
redundantcoolingbythefansintheserverenablescontinuedoperationifoneofthefansfails.

Note:Y oucannotmixpowersuppliesthathavedifferentwattagesintheserver.

•Systems-managementcapabilities
TheservercomeswithanIntegratedmanagementmodule2.1(IMM2.1).WhentheIMMisusedwiththe

systems-managementsoftwarethatcomeswiththeserver,youcanmanagethefunctionsoftheserver
locallyandremotely.TheIMMalsoprovidessystemmonitoring,eventrecording,andnetworkalert
capability.Thesystems-managementconnectorontherearoftheserverisdedicatedtotheIMM.The
dedicatedsystems-managementconnectorprovidesadditionalsecuritybyphysicallyseparatingthe
managementnetworktrafficfromtheproductionnetwork.YoucanusetheSetupUtilitytoconfigurethe
servertouseadedicatedsystems-managementnetworkorasharednetwork.

•UEFI-compliantserverfirmware
LenovoSystemxServerFirmware(serverfirmware)offersseveralfeatures,includingUnifiedExtensible

FirmwareInterface(UEFI)2.1compliance;enhancedreliability,availability,andserviceability(RAS)
capabilities;andbasicinput/outputsystem(BIOS)compatibilitysupport.UEFIreplacestheBIOSand
definesastandardinterfacebetweentheoperatingsystem,platformfirmware,andexternaldevices.
UEFI-compliantSystemxserversarecapableofbootingUEFI-compliantoperatingsystems,BIOS-based
operatingsystems,andBIOS-basedadaptersaswellasUEFI-compliantadapters.

Note:TheserverdoesnotsupportDOS(DiskOperatingSystem).

12HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

Reliability,availability,andserviceability

Threeimportantcomputerdesignfeaturesarereliability,availability,andserviceability(RAS).TheRAS
featureshelptoensuretheintegrityofthedatathatisstoredintheserver,theavailabilityoftheserverwhen
youneedit,andtheeasewithwhichyoucandiagnoseandcorrectproblems.

YourserverhasthefollowingRASfeatures:

•3-yearpartsand3-yearlaborlimitedwarranty,or5-yearpartsand5-yearlaborlimitedwarranty(Machine
Type8693)

•24-hoursupportcenter

•Automaticerrorretryandrecovery

•Automaticrestartonnonmaskableinterrupt(NMI)

•Automaticrestartafterapowerfailure

•Backupbasicinput/outputsystemswitchingunderthecontroloftheintegratedmanagementmodule
(IMM)

•Built-inmonitoringforfan,power,temperature,voltage,andpower-supplyredundancy

•Cable-presencedetectiononmostconnectors

•Chipkillmemoryprotection

•Double-devicedatacorrection(DDDC)forx4DRAMtechnologyDIMMs(availableon16GBDIMMsonly).
Ensuresthatdataisavailableonasinglex4DRAMDIMMafterahardfailureofuptotwoDRAMDIMMs.
Onex4DRAMDIMMineachrankisreservedasaspacedevice.

•DiagnosticsupportforEthernetadapters

•Errorcodesandmessages

•Errorcorrectingcode(ECC)L3cacheandsystemmemory

•FullArrayMemoryMirroring(FAMM)redundancy

•Hot-swapcoolingfanswithspeed-sensingcapability

•Hot-swapharddiskdrives

•IntegratedManagementModule(IMM)

•Memorymirroringandmemorysparingsupport

•Memoryerrorcorrectingcodeandparitytest

•Memorydownsizing(non-mirroredmemory).Afterarestartoftheserverafterthememorycontroller
detectedanon-mirroreduncorrectableerrorandthememorycontrollercannotrecoveroperationally,
theIMMlogstheuncorrectableerrorandinformsPOST.POSTlogicallymapsoutthememorywiththe
uncorrectableerror,andtheserverrestartswiththeremaininginstalledmemory.

•Menu-drivensetup,systemconfiguration,andredundantarrayofindependentdisks(RAID)configuration
programs

•Microprocessorbuilt-inself-test(BIST),internalerrorsignalmonitoring,internalthermaltripsignal
monitoring,configurationchecking,andmicroprocessorandvoltageregulatormodulefailureidentification
throughlightpathdiagnostics

•Nonmaskableinterrupt(NMI)button

•Paritycheckingonthesmallcomputersysteminterface(SCSI)busandPCI-EandPCIbuses

•Powermanagement:CompliancewithAdvancedConfigurationandPowerInterface(ACPI)

•Power-onself-test(POST)

•ProactivePlatformAlerts(includingPredictiveFailureAnalysisandSelf-Monitoring,Analysisand
ReportingTechnologyalerts):microprocessors,voltageregulators,memory,internalstorage(SAS/SATA
harddiskdrivesandsolid-statedrives,NVMesolid-statedrives,M.2storage,flashstorageadapters),
fans,powersupplies,RAIDcontrollers,andserverambientandsub-componenttemperatures

•RedundantEthernetcapabilitieswithfailoversupport

•Redundanthot-swappowersuppliesandredundanthot-swapfans

•Redundantnetworkinterfacecard(NIC)support

•Remindbuttontotemporarilyturnoffthesystem-errorLED

•Remotesystemproblem-determinationsupport

•ROM-baseddiagnostics

•ROMchecksums

Chapter1.TheLenovoConvergedHXSeriesserver13

•SerialPresenceDetection(SPD)onmemory,VPDonsystemboard,powersupply,andharddiskdriveor
solid-statedrivebackplanes,microprocessorandmemoryexpansiontray,andEthernetcards

•Single-DIMMisolationofexcessivecorrectableerrorormulti-biterrorbytheUnifiedExtensibleFirmware
Interface(UEFI)

•Solid-statedrives

•Standbyvoltageforsystem-managementfeaturesandmonitoring

•Startup(boot)fromLANthroughremoteinitialprogramload(RIPL)ordynamichostconfiguration
protocol/bootprotocol(DHCP/BOOTP)

•Systemauto-configuringfromtheconfigurationmenu

•System-errorlogging(POSTandIMM)

•Systems-managementmonitoringthroughtheInter-IntegratedCircuit(IC)protocolbus

•Uncorrectableerror(UE)detection

•UpgradeablePOST,UnifiedExtensibleFirmwareInterface(UEFI),diagnostics,IMMfirmware,and
read-onlymemory(ROM)residentcode,locallyorovertheLAN

•Vitalproductdata(VPD)onmicroprocessors,systemboard,powersupplies,andSAS/SATA(hot-swap
harddiskdriveorsolid-statedrive)backplane

•WakeonLANcapability

Servercontrols,LEDs,andpower

Thissectiondescribesthecontrolsandlight-emittingdiodes(LEDs)andhowtoturntheserveronandoff.

ForthelocationsofotherLEDsonthesystemboard,see“System-boardLEDs”onpage25.

Frontview

Thefollowingillustrationsshowthecontrols,LEDs,andconnectorsonthefrontofyourservermodel.

Figure5.Frontview:HX1310,HX3310,andHX3310-F

Figure6.Frontview:HX2310-E

•Rackreleaselatches:Pressthelatchesoneachfrontsideoftheservertoremovetheserverfromthe
rack.

•HarddiskdriveactivityLEDs:ThisLEDisusedonhot-swapSASorSATAharddiskdrives.Each
hot-swapharddiskdrivehasanactivityLED,andwhenthisLEDisflashing,itindicatesthatthedriveis
inuse.

•HarddiskdrivestatusLEDs:ThisLEDisusedonhot-swapSASorSATAharddiskdrives.When
thisLEDislit,itindicatesthatthedrivehasfailed.

14HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide

•Operatorinformationpanel:Usethisinformationforanoverviewoftheconnectors,LEDs,andbuttons

Check log LED

Power-control button/

power-on LED

Locator button/
locator LED

System-error
LED

ontheserverfrontoperatorpanel.

•LCDsysteminformationdisplaypanel:UsethisinformationforanoverviewoftheLCDsystem
informationdisplaypanel,whichdisplaysvarioustypesofinformationabouttheserver.

•Videoconnector:Connectamonitortothisconnector.Thevideoconnectorsonthefrontandrearof
theservercanbeusedsimultaneously.

Note:Themaximumvideoresolutionis1600x1200at75Hz.

•USBconnectors:ConnectaUSBdevice,suchasaUSBmouseorkeyboardtoanyoftheseconnectors.

Operatorinformationpanel

ThefollowingillustrationshowsthecontrolsandLEDsontheoperatorinformationpanel.

Figure7.Operatorinformationpanel

•Power-controlbuttonandpower-onLED:Pressthisbuttontoturntheserveronandoffmanually.
Thestatesofthepower-onLEDareasfollows:

Off:Powerisnotpresentorthepowersupply,ortheLEDitselfhasfailed.
Flashingrapidly(fourtimespersecond):Theserveristurnedoffandisnotreadytobeturnedon.

Thepower-controlbuttonisdisabled.Thiswilllastapproximately20seconds.
Flashingslowly(oncepersecond):Theserveristurnedoffandisreadytobeturnedon.Youcan

pressthepower-controlbuttontoturnontheserver.
Lit:Theserveristurnedon.

•System-locatorbutton/LED:UsethisblueLEDtovisuallylocatetheserveramongotherservers.A
system-locatorLEDisalsoontherearoftheserver.ThisLEDisusedasapresencedetectionbuttonas
well.YoucanuseSystemsDirectororIMMWebinterfacetolightthisLEDremotely.ThisLEDiscontrolled
bytheIMM.Thelocatorbuttonispressedtovisuallylocatetheserveramongtheothersservers.

•ChecklogLED:WhenthisyellowLEDislit,itindicatesthatasystemerrorhasoccurred.Checkthe
eventlogforadditionalinformation.See“Eventlogs”onpage57

formoreinformationabouteventlogs.

•System-errorLED:WhenthisyellowLEDislit,itindicatesthatasystemerrorhasoccurred.A
system-errorLEDisalsoontherearoftheserver.AnLEDontheoperatorinformationpaneloronthe
systemboardisalsolittohelpisolatetheerror.ThisLEDiscontrolledbytheIMM.

LCDoperatingpanelassembly

UsethisinformationforanoverviewoftheLCDoperatingpanelassembly,whichdisplaysvarioustypesof
informationabouttheserver.

Chapter1.TheLenovoConvergedHXSeriesserver15

TheLCDoperatingpanelassemblyisonthefrontoftheserver.Itenablesyoutohavequickaccessto

LCD system information display panel

Scroll down button

Scroll up button

Select button

Reset





IMM





to

default





settings

Re que s tIMM

Hard Reset

Re que s tIMM

Soft Reset

Cle a r CMOS

Reset





IMM





to

default





settings

systemstatus,firmware,network,andhealthinformation.Thefollowingillustrationshowsthecontrols
ontheLCDoperatingpanelassembly.

Figure8.LCDoperatingpanelassembly

•Scrollupbutton:Pressthisbuttontoscrolluporscrolltotheleftinthemainmenutolocateandselect
thesysteminformationthatyouwantdisplayed.

•Selectbutton:Pressthisbuttontomakeyourselectionfromthemenuoptions.

•Scrolldownbutton:Pressthisbuttontoscrolldownorscrolltotherightinthemainmenutolocation
andselectthesysteminformationthatyouwantdisplayed.

ThefollowingisanillustrationoftheLCDoperatingpanelassemblymenuoptionsflow.

Figure9.LCDoperatingpanelassemblymenuoptionsflow

16HX1310,HX2310-E,HX3310,HX3310-FInstallationandServiceGuide