Lenovo H50-50 User Manual

LenovoH50SeriesHardwareMaintenance
Manual

MachineTypes:90C1[H50-00];90BH[H50-05];90B6[H50-50ES];
90B7[H50-50Non-ES];90BF[H50-55ES];90BG[H50-55Non-ES]

LenovoH50Series
HardwareMaintenanceManual

MachineTypes:90C1[H50-00];90BH[H50-05];90B6[H50-50ES];
90B7[H50-50Non-ES];90BF[H50-55ES];90BG[H50-55Non-ES]

FirstEdition(July2014)14th

©CopyrightLenovo2014.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925

Contents

Chapter1.Aboutthismanual......1

ImportantSafetyInformation..........1

Chapter2.Safetyinformation......3

Generalsafety................3

Electricalsafety...............3

Safetyinspectionguide............5

Handlingelectrostaticdischarge-sensitive

devices..................5

Groundingrequirements............6

Safetynotices................6

Chapter3.Generalinformation.....9

Specifications................9

Chapter4.GeneralCheckout.....11

Chapter5.UsingtheSetupUtility...13

StartingtheLenovoBIOSSetupUtilityprogram.13

Viewingandchangingsettings........13

Usingpasswords..............13

Enablingordisablingadevice........15

Selectingastartupdevice..........16

ExitingtheLenovoBIOSSetupUtilityprogram..17

Chapter6.Symptom-to-FRUIndex..19

Harddiskdrivebooterror..........19

PowerSupplyProblems...........19

POSTerrorcodes.............20

Undeterminedproblems...........20

Chapter7.Locatingconnectors,

controlsandcomponents......21

Chapter8.Replacinghardware....31

Generalinformation.............31

Replacingthekeyboardandmouse......32

Removingthecomputercover........32

Removingthefrontbezel..........34

Replacinganopticaldrive..........35

Replacingtheharddiskdrive.........36

Replacingamemorymodule.........37

Replacingthegraphiccard..........39

Replacingtheheat-sinkassembly.......41

ReplacinganIntelCPU...........42

ReplacinganAMDCPU...........44

Replacingthesystemfan..........47

ReplacingtheWi-Ficard...........50

Replacingthefrontcardreadermodule.....50

Replacingthemotherboard..........51

Chapter9.FRUlists-H50–00.....55

Chapter10.FRUlists-H50–05.....61

Chapter11.FRUlists-H50–50.....69

Chapter12.FRUlists-H50–55.....77

Chapter13.Generalinformation...85

AdditionalServiceInformation........85

©CopyrightLenovo2014

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ivLenovoH50SeriesHardwareMaintenanceManual

Chapter1.Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforLenovoH50seriesdesktopcomputerslistedon
thecover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.

ThedescriptionoftheTVcardinthismanualisonlyusedforthemachineswhichhavetheTVcard.Itis
invalidforthosemachineswhichdonothaveTVcard.

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd’exécuter
lesinstructions.

LesenSieunbedingtalleHinweisevomTyp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaA TTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni

Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.

©CopyrightLenovo2014

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2LenovoH50SeriesHardwareMaintenanceManual

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer’spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.

©CopyrightLenovo2014

3

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

4LenovoH50SeriesHardwareMaintenanceManual

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.

b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.

c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

Chapter2.Safetyinformation5

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices

ThecautionanddangersafetynoticesinthissectionareprovidedinthelanguageofEnglish.

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.

6LenovoH50SeriesHardwareMaintenanceManual

ToConnect

1.T urneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.T urndeviceON.

ToDisconnect

1.T urneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Chapter2.Safetyinformation7

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

1

2

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

CAUTION:
Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.

8LenovoH50SeriesHardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Thissectionliststhephysicalspecificationsforyourcomputer.

TypeLenovoH50series

Thissectionliststhephysicalspecifications.

Environment

Airtemperature:

Operating:10°to35°C

Transit:-20°to55°C

Humidity:

Operating:35%to80%

Transit:20%to90%(40°C)

Altitude:86KPato106KPa

Electricalinput:

Inputvoltage:90V-264V(AC)

Inputfrequency:47Hz-63Hz

©CopyrightLenovo2014

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10LenovoH50SeriesHardwareMaintenanceManual

Chapter4.GeneralCheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.

Ifyoudidnotreceivethecorrectresponse,proceedtostep6.

Ifyoudoreceivethecorrectresponse,proceedtostep7.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.

7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

©CopyrightLenovo2014

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12LenovoH50SeriesHardwareMaintenanceManual

Chapter5.UsingtheSetupUtility

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperating-systemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.

StartingtheLenovoBIOSSetupUtilityprogram

TostarttheLenovoBIOSSetupUtilityprogram,dothefollowing:

1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand
turnoffthecomputer.

2.PressandholdtheF1keythenturnonthecomputer.WhentheLenovoBIOSSetupUtilityprogramis
displayed,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogrammenu
isnotdisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords.”

Viewingandchangingsettings

SystemconfigurationoptionsarelistedintheLenovoBIOSSetupUtilityprogrammenu.T ovieworchange
settings,see“StartingtheSetupUtilityprogram.”

YoumustusethekeyboardwhenusingtheLenovoBIOSSetupUtilitymenu.Thekeysusedtoperform
varioustasksaredisplayedonthebottomofeachscreen.

Usingpasswords

YoucanusetheLenovoBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedpersons
fromgainingaccesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram.”Thefollowing
typesofpasswordsareavailable:

•AdministratorPassword

•Power-OnPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetpasswords,read
thefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).Forsecurity
reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthat
passwordsshouldfollowtheserules:

•Strongpasswordscontain7-16characters,combinelettersandnumbers.

•Donotuseyournameoryourusername.

•Donotuseacommonwordoracommonname.

•Besignificantlydifferentfromyourpreviouspassword.

Attention:AdministratorandPower-Onpasswordsarenotcasesensitive

©CopyrightLenovo2014

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AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedpersonsfromchangingconfigurationsettings.Y ou
mightwanttosetanAdministratorPasswordifyouareresponsibleformaintainingthesettingsofseveral
computers.

AfteryousetanAdministratorPassword,apasswordpromptisdisplayedeverytimeyouaccesstheLenovo
BIOSSetupUtilityprogram.

IfboththeAdministratorandPower-OnPasswordareset,youcantypeeitherpassword.However,youmust
useyourAdministratorPasswordtochangeanyconfigurationsettings.

Setting,changing,ordeletinganAdministratorpassword

TosetanAdministratorPassword,dothefollowing:

Note:Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).For
moreinformation,see“Passwordconsiderations”onpage13.

1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).

2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.

3.Thepassworddialogboxwillbedisplayed.T ypethepasswordthenpresstheEnterkey.

4.Re-typethepasswordtoconfirm,thenpresstheEnterkey.Ifyoutypethepasswordcorrectly,the
passwordwillbeinstalled.

TochangeanAdministratorPassword,dothefollowing:

1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).

2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.

3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpressEnterkey.

4.T ypethenewpassword,thenpressEnterkey.Re-typethepasswordtoconfirmthenewpassword,if
youtypethenewpasswordcorrectly,thenewpasswordwillbeinstalled.ASetupNoticewilldisplay
thatchangeshavebeensaved.

TodeleteapreviouslysetAdministratorPassword,dothefollowing:

1.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.

2.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordandpresstheEnterkey.

3.T odeleteanAdministratorPassword,Enterblankfieldsforeachnewpasswordlineitem.Asetup
noticewilldisplaythatchangeshavebeensaved.

4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.

5.SelectSavechangesandExitfromthemenu.

Power-OnPassword

WhenaPower-OnPasswordisset,youcannotstarttheLenovoBIOSSetupUtilityprogramuntilavalid
passwordistypedfromthekeyboard.

Setting,changing,ordeletingaPower-OnPassword

Note:Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).

14LenovoH50SeriesHardwareMaintenanceManual

TosetaPower-OnPassword,dothefollowing:

1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on
page13.)

2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.

3.Thepassworddialogboxwillbedisplayed.T ypethepassword,andpresstheEnterkey.

4.Re-typethepasswordtoconfirm,ifyoutypethepasswordcorrectly,thepasswordwillbeinstalled.

TochangeaPower-OnPassword,dothefollowing:

1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on
page13.)

2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.

3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpresstheEnterkey.

4.T ypethenewpassword,thenpresstheEnterkey.Re-typethepasswordtoconfirmthenewpassword,
ifyoutypethenewpasswordcorrectly,thenewpasswordwillbeinstalled.Asetupnoticewilldisplay
thatchangeshavebeensaved.

TodeleteapreviouslysetPower-OnPassword,dothefollowing:

1.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.

2.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordandpresstheEnterkey.

3.T odeletethePower-OnPassword,Enterblankfieldsforeachnewpasswordlineitem.Asetup
noticewilldisplaythatchangeshavebeensaved.

4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.

5.SelectSavechangesandExitfromthemenu.

Enablingordisablingadevice

TheDevicesoptionsisusedtoenableordisableuseraccesstothefollowingdevices:

SerialPortSetupSelectthisoptiontoenableordisableSerialPort(com).

USBFunctionsSelectwhethertoenableordisableUSB(UniversalSerial

Bus)functions.Ifitisdisabled,theUSBkeyboardand/or
USBmousemaybenotabletobeusedwithoutdevice

driversupport.

ATADriveSetupSelectIDE,ACHImodeordisableSA TAcontroller.Device

driversupportisrequiredforACHImode.Dependingon
howtheharddiskimagewasinstalled,changingthis
settingmaypreventthesystemfrombooting.

VideoSetup

Toconfigurevideorelatedfunctions.Thisoptionallows
youtoconfiguresystem'sinitiategraphicadapterfrom
eitherIGD(IntegratedGraphicsDevice)orPEG(PCI
ExpressGraphics).KeepontheIGDenabledbasedon
thesetupoptions.

Chapter5.UsingtheSetupUtility15

OnboardAudioControllerSelectwhethertoenableordisabletheOnboardAudio

Controller,whenfeatureissettoDisabledalldevices

connectedtotheaudioconnectors(e.g.aheadphoneor
amicrophone)aredisabledandcan’tbeused.

OnboardEthernetControllerorLANBootAgentSelectwhethertoenableordisableOnboardEthernet

Controller,orselectwhethertoenableordisableload
onboardPXE(PrebootExecutionEnvironment),or
SMC(SecureManagedClient).Thisfeaturewillallow

thecomputertobootfromaserverimage.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).

2.FromtheSetupUtilityprogrammenu,selectDevices.

3.Select:

SerialPortSetuppresstheEnterkey,andthenselectSerialPortSetup.

USBSetuppresstheEnterkey,andthenselectUSBFunctions.

ATADeviceSetuppresstheEnterkey.SelectConfigureSATAas,presstheEnterkeyandthen

selectSAT Amode.

VideoSetuppresstheEnterkey,andthenselectVideoSetup.

AudioSetuppresstheEnterkey,andthenselectOnboardAudioController.

NetworkSetuppresstheEnterkey,thenselectOnboardEthernetSupportorLANBootAgent.

4.SelectDisabledorEnabledandpresstheEnterkey.

5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.

6.SelectSavechangesandExitfromthemenu.

Note:Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.

Selectingastartupdevice

IfyourcomputerdoesnotbootfromadevicesuchastheCD/DVD-ROMdrivediskorharddiskasexpected,
followoneoftheproceduresbelow.

Selectingatemporarystartupdevice

Usethisproceduretostartupfromanybootdevice.

Note:NotallCDs,DVDsorharddiskdrivesarebootable.

1.T urnoffyourcomputer.

2.PressandholdtheF12keythenturnonthecomputer.WhentheStartupDeviceMenuappears,
releasetheF12key.

Note:IftheStartupDeviceMenudoesnotdisplayusingthesesteps,repeatedlypressandreleasethe
F12keyratherthankeepingitpressedwhenturningonthecomputer.

3.Use↑and↓arrowstoselectthedesiredstartupdevicefromtheStartupDeviceMenuandpress
theEnterkeytobegin.

Note:SelectingastartupdevicefromtheStartupDeviceMenudoesnotpermanentlychangethe
startupsequence.

Selectingorchangingthestartupdevicesequence

16LenovoH50SeriesHardwareMaintenanceManual

Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:

1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).

2.FromtheLenovoBIOSSetupUtilityprogrammainmenu,selecttheStartupoption.

3.PresstheEnterkey,andselectthedevicesforthePrimaryBootSequence.Readtheinformation
displayedontherightsideofthescreen.

4.Use↑and↓arrowstoselectadevice.Usethe<+>or<->keystomoveadeviceupordown.Usethe

<×>keytoexcludethedevicefromorincludethedeviceinthebootsequence.

5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.

6.SelectSavechangesandExitfromthemenu.

Notes:

a.Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.

b.Ifyouhavechangedthesesettingsandwanttoreturntothedefaultsettings,selectLoadOptimal

Defaultsfromthemenu.

ExitingtheLenovoBIOSSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,presstheEsckeytoreturntotheLenovoBIOSSetupUtility
programmainmenu.Y oumighthavetopresstheEsckeyseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,selectSavechangesandExitfromthemenu.WhentheSave&
resetwindowshows,selecttheYesbutton,andthenpresstheEnterkeytoexittheLenovoBIOS
SetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.Whenthe
ResetWithoutSavingwindowshows,selecttheYesbutton,andthenpresstheEnterkeytoexitthe
SetupUtilityprogram.

Chapter5.UsingtheSetupUtility17

18LenovoH50SeriesHardwareMaintenanceManual

Chapter6.Symptom-to-FRUIndex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage20.

Notes:

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.

•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid
receiveaPOSTerrormessage,diagnosethePOSTerrormessagefirst.

•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsinthefirstpartof
thisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

Error

Thestartupdriveisnotincludedinthebootsequence
inconfiguration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Thebootsectoronthestartupdriveiscorrupted.

Thedriveisdefective.

FRU/Action

Checktheconfigurationandensurethestartupdriveis
inthebootsequence.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttoback-upthedataonthefailingharddisk
drive.

2.Usetheoperatingsystemtoformattheharddisk
drive.

Replacetheharddiskdrive.

PowerSupplyProblems

Followtheseproceduresifyoususpectthereisapowersupplyproblem.

Check/VerifyFRU/Action

Checkthatthefollowingareproperlyinstalled:

•PowerCord

•On/OffSwitchconnector

•SystemBoardPowerSupplyconnectors

•Microprocessor(s)connection

Checkthepowercord.PowerCord

Checkthepower-onswitch.Power-onSwitch

Reseatconnectors

©CopyrightLenovo2014

19

POSTerrorcodes

Eachtimeyouturnthecomputeron,itperformsaseriesofteststocheckthatthesystemisoperating
correctlyandthatcertainoptionsareset.ThisseriesoftestsiscalledthePower-OnSelf- T est,orPOST.
POSTdoesthefollowing:

•Checkssomebasicsystem-boardoperations

•Checksthatthememoryisworkingcorrectly

•Startsvideooperations

•Verifiesthatthebootdriveisworking

POSTErrorMessageDescription/Action

Keyboarderror

RebootandSelectproperBootdeviceorInsertBoot
MediainselectedBootdevice

Cannotinitializethekeyboard.Makesurethekeyboard
isproperlyconnectedtothecomputerandthatnokeys
areheldpressedduringPOST.T opurposelyconfigure
thecomputerwithoutakeyboard,selectKeyboardless
operationinStartupoptiontoEnabled.TheBIOSthen
ignoresthemissingkeyboardduringPOST.

TheBIOSwasunabletofindasuitablebootdevice.Make
surethebootdriveisproperlyconnectedtothecomputer .
Makesureyouhavebootablemediainthebootdevice.

Undeterminedproblems

1.Power-offthecomputer.

2.Removeordisconnectthefollowingcomponents(ifconnectedorinstalled)oneatatime.

a.Externaldevices(modem,printer,ormouse)

b.Extendedvideomemory

c.ExternalCache

d.ExternalCacheRAM

e.Harddiskdrive

f.Diskdrive

3.Power-onthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoufindthefailingdeviceorcomponent.

Ifalldevicesandcomponentshavebeenremovedandtheproblemcontinues,replacethesystemboard.

20LenovoH50SeriesHardwareMaintenanceManual

Chapter7.Locatingconnectors,controlsandcomponents

1

5

3

6

6

7

4

8

2

Thissectionprovidesillustrationstohelplocatethevariousconnectors,controlsandcomponentsofthe
computer.

Fontview

Thefollowingillustrationshowsthelocationofcontrolsandcomponentsonthefrontofthecomputer.

Attention:Becarefulnottoblockanyairventsonthecomputer.Blockedairventscancauseoverheating.

1.Harddiskdriveindicator

2.Powerbutton

3.OpticalDrive(selectedmodelsonly)

4.Opticaldriveejectbutton

Attention:TheeffectiverangeoftheBuilt-inIREmitteris10feet(3m).

©CopyrightLenovo2014

5.Memorycardreader(selectedmodelsonly)

6.USB2.0connectors(2)

7.Headphoneconnector

8.Microphoneconnector

21

Rearview

H50-00

5

6

9

7

8

3

4

2

1

Thefollowingillustrationshowsthelocationofconnectorsandcomponentsontherearofthecomputer.

1.USB3.0connector

6.Powerconnector

2.On-boardVGAconnector7.Wi-Fiantenna(selectedmodelsonly)

3.USB2.0connectors(2)8.Cableclip

4.Ethernetconnector9.Expansioncardslot

5.Audioconnectors

22LenovoH50SeriesHardwareMaintenanceManual