Lenovo G470 User Manual

Lenovo limited warranty

L505-0010-01 04/2008

This Lenovo Limited Warranty applies only to Lenovo branded hardware
products you purchased for your own use and not for resale.

This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty

 What this warranty covers

Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs you
otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled “

information

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW
AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON
DURATION MAY NOT APPLY TO YOU.

”.

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P/N:148002640

Printed in China

Warranty

 How to obtain warranty service

If the product does not function as warranted during the warranty period, you
may obtain warranty service by contacting Lenovo or an approved service
provider. Each of them is referred to as a “Service Provider.” A list of Service
Providers and their telephone numbers is available at
www.lenovo.com/support/phone

.

Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for location-specific information.

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Lenovo limited warranty

 What your service provider will do to correct problems

When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem over
the telephone, e-mail or through remote assistance. Your Service Provider may
direct you to download and install designated software updates.

Some problems can be resolved with a replacement part that you can install
yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service
Provider will ship the CRU to you to install.

If your problem cannot be resolved over the telephone or remotely, through
your application of software updates or the installation of a CRU by you, your
Service Provider will arrange for service under the type of warranty service
designated for the product under the section titled “

If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.

If your Service Provider determines that it is unable to either repair or replace
your product, your sole remedy is to return the product to your place of
purchase or to Lenovo for a refund of your purchase price.

Warranty information

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 Replacement of a product or part

When the warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.

Before your Service Provider replaces a product or part, you agree to:

1

remove all features, parts, options, alterations, and attachments not under
warranty service;

2

ensure that the product or part is free of any legal obligations or restrictions
that prevent its replacement; and

3

obtain authorization from the owner to have your Service Provider service a
product or part if you do not own it.

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Lenovo limited warranty

 Your additional responsibilities

Where applicable, before service is provided, you agree to:

1

follow the service request procedures that your Service Provider specifies;

2

backup or secure all programs and data contained in the product;

3

provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and

4

ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.

 Use of personal information

If you obtain service under this warranty, Lenovo will store, use and process
information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo will use
this information to perform service under this warranty and to improve our
business relationship with you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any product
recalls or safety issues. In accomplishing these purposes, we may transfer your
information to any country where we do business and may provide it to entities
acting on our behalf. We may also disclose it where required by law.

 What this warranty does not cover

This warranty does not cover the following:

• uninterrupted or error-free operation of a product;

• loss of, or damage to, your data;

• any software programs, whether provided with the product or installed
subsequently;

• failure or damage resulting from misuse, accident, modification, unsuitable
physical or operating environment, natural disasters, power surges, or
improper maintenance by you;

• damage caused by a non-authorized service provider;

• failure of, or damage caused by, any third party products, including those
that Lenovo may provide or integrate into the Lenovo product at your
request; and

• any technical or other support, such as assistance with “how-to” questions
and those regarding product set-up and installation.

This warranty is voided by removal or alteration of identification labels on the
product or its parts.

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