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ThinkCentre
UserGuide
MachineTypes:3484,3485,and3492
Page 2

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe
“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage111.
ThirdEdition(September2012)
©CopyrightLenovo2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
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Contents
Importantsafetyinformation......v
Serviceandupgrades.............v
Staticelectricityprevention...........v
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices.......vi
Plugsandoutlets..............vii
Externaldevices..............vii
Heatandproductventilation.........vii
Operatingenvironment...........viii
Modemsafetyinformation..........viii
Lasercompliancestatement..........ix
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Chapter1.Productoverview......1
Features..................1
Specications................5
Lenovoprograms..............5
AccessingLenovoprogramsontheWindows
7operatingsystem............5
AccessingLenovoprogramsontheWindows
8operatingsystem............7
AnintroductiontoLenovoprograms.....7
Locations..................9
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer.......10
Locatingconnectorsontherearofyour
computer...............11
Locatingcomponents..........12
Locatingpartsonthesystemboard....13
Locatinginternaldrives.........14
Machinetypeandmodellabel.......15
Chapter2.Usingyourcomputer...17
Frequentlyaskedquestions.........17
AccessingControlPanelontheWindows8
operatingsystem..............17
Usingthekeyboard.............18
UsingWindowsshortcutkeys.......18
UsingtheblueThinkVantagebutton....18
Usingangerprintreader........18
Usingthewheelmouse...........19
Adjustingaudio..............19
Aboutyourcomputeraudio........19
Settingthevolumefromthedesktop....19
SettingthevolumefromControlPanel...20
UsingCDsandDVDs............20
HandlingandstoringCDandDVDmedia..20
PlayingaCDorDVD..........21
RecordingaCDorDVD.........21
Chapter3.Youandyourcomputer..23
Accessibilityandcomfort..........23
Arrangingyourworkspace........23
Comfort...............23
Glareandlighting............24
Aircirculation.............24
Electricaloutletsandcablelengths.....24
Registeringyourcomputer..........25
Movingyourcomputertoanothercountryor
region..................25
Voltage-selectionswitch.........25
Replacementpowercords........26
Chapter4.Security..........27
Securityfeatures..............27
Lockingthecomputercover.........28
Attachinganintegratedcablelock.......29
Usingpasswords..............29
BIOSpasswords............29
Windowspasswords..........30
Conguringthengerprintreader.......30
Usingandunderstandingrewalls.......30
Protectingdataagainstviruses........30
Chapter5.Installingorreplacing
hardware...............33
Handlingstatic-sensitivedevices.......33
Installingorreplacinghardware........33
Installingexternaloptions........33
Removingthecomputercover.......34
Removingandreinstallingthefrontbezel..35
InstallingorreplacingaPCIcard......36
Installingorreplacingamemorymodule...39
Replacingthebattery..........41
Replacingtheprimaryharddiskdrive....42
Replacingtheopticaldrive........44
Replacingthepowersupplyassembly...47
Replacingtheheatsinkandfanassembly..48
Replacingthemicroprocessor.......50
ReplacingthefrontaudioandUSB
assembly...............53
ReplacingtheWiFiunits.........54
InstallingorremovingtherearWiFiantenna.59
InstallingorremovingthefrontWiFiantenna.60
©CopyrightLenovo2012
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Replacingthekeyboardormouse.....62
Completingthepartsreplacement.....63
Chapter6.Recoveryinformation...65
RecoveryinformationfortheWindows7operating
system..................65
Creatingandusingrecoverymedia.....65
Performingbackupandrecoveryoperations.66
UsingtheRescueandRecoveryworkspace.67
Creatingandusingarescuemedium....68
Reinstallingpreinstalledapplicationsand
devicedrivers.............69
Reinstallingsoftwareprograms......70
Reinstallingdevicedrivers........70
Solvingrecoveryproblems........70
RecoveryinformationfortheWindows8operating
system..................71
Chapter7.UsingtheSetupUtility
program................73
StartingtheSetupUtilityprogram.......73
Viewingandchangingsettings........73
Usingpasswords..............73
Passwordconsiderations.........74
Power-OnPassword..........74
AdministratorPassword.........74
HardDiskPassword...........74
Setting,changing,anddeletingapassword.74
Erasinglostorforgottenpasswords(clearing
CMOS)................75
Enablingordisablingadevice........75
Selectingastartupdevice..........76
Selectingatemporarystartupdevice....76
Selectingorchangingthestartupdevice
sequence...............76
EnablingErPcompliancemode........76
ExitingtheSetupUtilityprogram.......77
Chapter8.Updatingsystem
programs...............79
Usingsystemprograms...........79
Updating(ashing)theBIOSfromadisc....79
Updating(ashing)theBIOSfromyouroperating
system..................80
RecoveringfromaPOST/BIOSupdatefailure..80
Basics................82
Cleaningyourcomputer.........83
Goodmaintenancepractices.......84
Movingyourcomputer...........84
Chapter10.Troubleshootingand
diagnostics..............87
Basictroubleshooting............87
Troubleshootingprocedure..........88
Troubleshooting..............88
Audioproblems............89
CDproblems.............90
DVDproblems.............91
Intermittentproblems..........93
Keyboard,mouse,orpointingdevice
problems...............93
Monitorproblems............95
Networkingproblems..........97
Optionproblems............99
Performanceandlockupproblems.....100
Printerproblems............102
Serialportproblems...........102
Softwareproblems...........103
USBproblems.............104
Diagnosticprograms............104
LenovoSolutionCenter.........104
LenovoThinkVantageT oolbox.......105
PC-DoctorforDOS...........105
Chapter11.Gettinginformation,help,
andservice.............107
Informationresources............107
LenovoThinkVantageT ools........107
LenovoWelcome............107
HelpandSupport............107
SafetyandWarranty...........107
LenovoWebsite............107
LenovoSupportWebsite.........108
Helpandservice..............108
Usingthedocumentationanddiagnostic
programs...............108
Callingforservice............108
Usingotherservices..........109
Purchasingadditionalservices......109
Chapter9.Preventingproblems...81
Keepingyourcomputercurrent........81
Gettingthelatestdevicedriversforyour
computer...............81
Updatingyouroperatingsystem......81
UsingSystemUpdate..........82
Cleaningandmaintenance..........82
iiThinkCentreUserGuide
AppendixA.Notices.........111
Trademarks................112
AppendixB.Regulatory
information.............113
Exportclassicationnotice..........113
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Televisionoutputnotice...........113
Electronicemissionsnotices.........113
FederalCommunicationsCommission
DeclarationofConformity........113
Additionalregulatoryinformation.......115
AppendixC.WEEEandrecycling
information.............117
ImportantWEEEinformation.........117
Recyclinginformation............117
RecyclinginformationforBrazil........118
BatteryrecyclinginformationforTaiwan.....118
BatteryrecyclinginformationfortheEuropean
Union..................119
AppendixD.RestrictionofHazardous
SubstancesDirective(RoHS)....121
ChinaRoHS................121
TurkishRoHS...............121
UkraineRoHS...............121
IndiaRoHS................122
Index.................
123
©CopyrightLenovo2012
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ivThinkCentreUserGuide
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Importantsafetyinformation
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo
WebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditionallanguages.
®
SupportWebsiteathttp://support.lenovo.com.TheLenovoSupport
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore
informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage33.Ifyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepngersandotherbodypartsaway.
CAUTION:
BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputer
coolbeforeopeningthecover.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
©CopyrightLenovo2012
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orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F ,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
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Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoidpossible
damagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnect
externaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Y our
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafc
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
©CopyrightLenovo2012
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Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafcareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Modemsafetyinformation
CAUTION:
Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication
linecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation
(CSA).
Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic
safetyprecautions,suchas:
•Neverinstalltelephonewiringduringalightningstorm.
•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.
•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat
thenetworkinterface.
•Usecautionwheninstallingormodifyingtelephonelines.
•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote
riskofelectricshockfromlightning.
•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.
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Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
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xThinkCentreUserGuide
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Chapter1.Productoverview
Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided
byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.
Features
Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.
Toviewtheinformationaboutyourspecicmodel,dooneofthefollowing:
•GointotheSetupUtilityprogrambyfollowingtheinstructionsinChapter7“UsingtheSetupUtility
program”onpage73.Then,selectMain➙SystemSummarytoviewtheinformation.
•OntheMicrosoft
®
Windows
toviewtheinformation.
•OntheWindows8operatingsystem,moveyourcursortothetop-rightorbottom-rightcornerofthe
screentodisplaythecharms.ThenclickSettings➙PCinfotoviewtheinformation.
Microprocessor
Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):
•Intel
®
Core™i3microprocessor
•IntelCorei5microprocessor
•IntelCorei7microprocessor
•IntelCeleron
•IntelPentium
®
microprocessor
®
microprocessor
®
7operationsystem,clickStart,right-clickComputer,andselectProperties
Memory
Yourcomputersupportsuptotwodoubledatarate3unbuffereddualinlinememorymodules(DDR3
UDIMMs).
Internaldrives
•Opticaldrive:DVD-ROMorDVD-R(optional)
•SerialAdvancedT echnologyAttachment(SATA)harddiskdrive
Videosubsystem
•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandaDigitalVideoInterface(DVI)
connector
•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora
discretegraphicscard
Audiosubsystem
•Integratedhigh-denition(HD)audio
•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel
•Microphoneconnectorandheadphoneconnectoronthefrontpanel
•Internalspeaker(installedinsomemodels)
©CopyrightLenovo2012
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Connectivity
•100/1000MbpsintegratedEthernetcontroller
•PCIFaxmodem(somemodels)
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,
powersources,andmaintenancehistory.
•ErPcompliancemode
Theenergy-relatedproductsdirective(ErP)compliancemodereducestheconsumptionofelectricity
whenyourcomputerisinstandbyoroffmode.Formoreinformation,see“EnablingErPcompliance
mode”onpage76
.
•IntelStandardManageability
IntelStandardManageabilityishardwareandrmwaretechnologythatbuildscertainfunctionality
intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,
update,upgrade,andrepair.
•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSATARAID5arraysandSA TA
RAID10arraysonspecicIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE)
ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface
independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecicationdenesdatastructuresandaccessmethodsinaBIOSthatallowsauseror
applicationtostoreandretrieveinformationspecicaboutthecomputerinquestion.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork.
•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecicationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotication.
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Input/Output(I/O)features
•OneEthernetconnector
•OneDVImonitorconnector
•Oneoptional9-pinserialport
•OneVGAmonitorconnector
•SixUniversalSerialBus(USB)connectors(twoonthefrontpanelandfourontherearpanel)
•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and
microphoneconnector)
•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)
Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on
page10and“Locatingconnectorsontherearofyourcomputer”onpage11.
Expansion
•Oneopticaldrivebay
•Oneslimcardreaderdrivebay
•OnePCIExpressx16graphicscardslot
•Twoharddiskdrivebays(onestandardandoneoptional)
•TwoPCIExpressx1cardslots
Powersupply
Yourcomputercomeswithoneofthefollowingpowersupplies:
•180-wattpowersupplywithamanualvoltage-selectionswitch
•280-wattautomaticvoltage-sensingpowersupply
Securityfeatures
•ComputraceAgentsoftwareembeddedinrmware
•Abilitytoenableordisableadevice
•AbilitytoenableanddisableUSBconnectorsindividually
•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized
useofyourcomputer
•Startupsequencecontrol
•Startupwithoutkeyboardormouse
•Supportforanintegratedcablelock(Kensingtonlock)
•Supportforapadlock
Formoreinformation,seeChapter4“Security”onpage27
.
Preinstalledsoftwareprograms
Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore
information,see“Lenovoprograms”onpage5
.
Preinstalledoperatingsystem
Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:
Chapter1.Productoverview3
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•MicrosoftWindows7operatingsystem
•MicrosoftWindows8operatingsystem
Operatingsystem(s),certiedortestedforcompatibility
•Linux
®
•MicrosoftWindowsXPProfessionalSP3
1
(variesbymodeltype)
1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto
press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe
publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor
testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.
4ThinkCentreUserGuide
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Specications
Thissectionliststhephysicalspecicationsforyourcomputer.
Dimensions
Width:160mm(6.3inches)
Height:355mm(14inches)
Depth:355mm(14inches)
Weight
Maximumcongurationasshipped:7.5kg(16.5lb)(withoutpackage)
Maximumcongurationasshipped:10.5kg(23.1lb)(withpackage)
Environment
•Airtemperature:
Operating:10°Cto35°C(50°Fto95°F)
Non-operating:-40°Cto60°C(-40°Fto140°F)
Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)
•Humidity:
Operating:20%to80%(non-condensing)
Non-operating:20%to90%(non-condensing)
•Altitude:
Operating:-50to10000ft(-15.2to3048m)
Non-operating:-50to35000ft(-15.2to10668m)
Electricalinput
•Inputvoltage:
–Lowrange:
Minimum:100Vac
Maximum:127Vac
Inputfrequencyrange:50to60Hz
Voltage-selectionswitchsetting:115Vac
–Highrange:
Minimum:200Vac
Maximum:240Vac
Inputfrequencyrange:50to60Hz
Voltage-selectionswitchsetting:230Vac
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon
theWindowsoperatingsystempreinstalled,theprogramsmightvary.
AccessingLenovoprogramsontheWindows7operatingsystem
OntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovo
ThinkVantage
®
ToolsprogramorfromControlPanel.
Chapter1.Productoverview5
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AccessingLenovoprogramsfromtheLenovoThinkVantageT oolsprogram
ToaccessLenovoprogramsfromtheLenovoThinkVantageT oolsprogram,clickStart➙AllPrograms➙
LenovoThinkVantageTools.Thendouble-clickaprogramicontoaccesstheprogram.
Note:IfaprogramiconintheLenovoThinkVantageToolsprogramnavigationwindowisdimmed,it
indicatesthatyouneedtoinstalltheprogrammanually.Toinstalltheprogrammanually,double-clickthe
programicon.Then,followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,the
programiconwillbeactivated.
Table1.ProgramsintheLenovoThinkVantageToolsprogram
ProgramIconname
CommunicationsUtilityWebConferencing
FingerprintSoftware
LenovoSolutionCenterSystemHealthandDiagnostics
PasswordManagerPasswordVault
PowerManager
RecoveryMediaFactoryRecoveryDisks
RescueandRecovery
SimpleTapSimpleTap
SystemUpdate
ViewManagementUtility
®
FingerprintReader
PowerControls
EnhancedBackupandRestore
UpdateandDrivers
ScreenLayout
Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.
AccessingLenovoprogramsfromControlPanel
ToaccessLenovoprogramsfromControlPanel,clickStart➙ControlPanel.Thendependingonthe
programyouwanttoaccess,clickthecorrespondingsectionandthenclickthecorrespondinggreentext.
Note:IfyoudonotndtheprogramyouneedinControlPanel,opentheLenovoThinkVantageTools
programnavigationwindowanddouble-clickthedimmedicontoinstalltheprogramyouneed.Then,
followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,theprogramiconwillbe
activated,andyoucanndtheprograminControlPanel.
TheprogramsandthecorrespondingsectionsandgreentextsinControlPanelarelistedinthefollowing
table.
Table2.ProgramsinControlPanel
Program
CommunicationsUtilityHardwareandSoundLenovo-WebConferencing
FingerprintSoftwareSystemandSecurity
LenovoSolutionCenterSystemandSecurityLenovo-SystemHealthand
PasswordManager
PowerManager
ControlPanelsectionGreentextinControlPanel
Lenovo-FingerprintReader
HardwareandSound
Diagnostics
SystemandSecurity
UserAccountsandFamilySafety
HardwareandSound
SystemandSecurity
Lenovo-PasswordVault
Lenovo-PowerControls
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Table2.ProgramsinControlPanel(continued)
Program
RecoveryMedia
RescueandRecovery
SimpleTap
SystemUpdateSystemandSecurity
ViewManagementUtility
ControlPanelsectionGreentextinControlPanel
SystemandSecurity
SystemandSecurity
Programs
SystemandSecurity
Lenovo-FactoryRecoveryDisks
Lenovo-EnhancedBackupand
Restore
Lenovo-SimpleTap
Lenovo-UpdateandDrivers
LenovoViewManagementUtility
Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.
AccessingLenovoprogramsontheWindows8operatingsystem
IfyourcomputerispreinstalledwiththeWindows8operatingsystem,youcanaccessLenovoprogramsby
doingeitherofthefollowing:
•ClicktheLenovoQuickLaunchiconfromthetaskbar.Alistofprogramsisdisplayed.Double-clicka
Lenovoprogramtolaunchit.Ifadesiredprogramisnotinthelist,clicktheplusicon+.
•PresstheWindowskeytogototheStartscreen.ClickaLenovoprogramtolaunchit.Ifyoucannotnd
theprogramyouneed,movethepointertothebottom-rightcornerofthescreentodisplaythecharms.
ThenclicktheSearchcharmtosearchforthedesiredprogram.
YourcomputersupportsthefollowingLenovoprograms:
•FingerprintSoftware
•LenovoCompanion
•LenovoSettings
•LenovoSolutionCenter
•LenovoQuickLaunch
•LenovoSupport
•PasswordManager
•SystemUpdate
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontosomeLenovoprograms.
Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.
•CommunicationsUtility
TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophone
settings.ItcontrolsadvancedsettingsfortheintegratedmicrophoneandcameratooptimizeWeb
conferencingandVoiceoverIP(VOIP)experience.
•FingerprintSoftware
Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprint
andassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asa
result,ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.A
ngerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthat
supportthisoption.
•LenovoCloudStorage
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TheLenovoCloudStorageprogramisacloudstoragesolutionthatenablesyoutostoreyourles,such
asdocumentsandpictures,onaserver.YoucanaccessthestoredlesthroughtheInternetfrom
differentdevicessuchaspersonalcomputers,smartphones,ortablets.Formoreinformationaboutthe
LenovoCloudStorageprogram,gotohttp://www.lenovo.com/cloud.
•LenovoCompanion
ThroughtheLenovoCompanionprogram,youcangettheinformationabouttheaccessoriesforyour
computer,viewbolgsandarticlesaboutyourcomputer,andcheckforotherrecommendedprograms.
•LenovoSettings
UsetheLenovoSettingsprogramtoenhanceyourcomputingexperiencebyturningyourcomputerintoa
portablehotspot,conguringcameraandaudiosettings,optimizingyourpowerplansettings,and
creatingandmanagingmultiplenetworkproles.
•LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
•LenovoQuickLaunch
TheLenovoQuickLaunchprogramprovidesyouwithquickaccesstoprogramsinstalledonyour
computer,includingLenovoprograms,Microsoftprograms,andotherthirdpartyprograms.
•LenovoSupport
TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovo,checkthecomputer
healthconditionandbatterystatus,downloadandviewusermanualsforyourcomputer,getthewarranty
informationofyourcomputer,andexplorehelpandsupportinformation.
•LenovoThinkVantageTools
TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy
accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.
•LenovoWelcome
TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguides
youthroughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.
•PasswordManager
ThePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationfor
WindowsprogramsandWebsites.
•PowerManager
ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour
computer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalancebetween
performanceandpowersaving.
•RecoveryMedia
TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory
defaultsettings.
•RescueandRecovery
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetof
self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes,
evenifyoucannotstarttheWindowsoperatingsystem.
•SimpleT ap
TheSimpleTapprogramprovidesyouwithaquickwaytocustomizesomebasiccomputersettingssuch
asmutingthespeakers,adjustingthevolume,lockingthecomputeroperatingsystem,launchinga
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program,openingaWebpage,openingale,andsoon.Y oualsocanusetheSimpleT approgramto
accesstheLenovoAppShop,fromwhichyoucandownloadvariousapplicationsandcomputersoftware.
TostarttheSimpleTapprograminaquickway,doanyofthefollowing:
–ClicktheredSimpleTaplaunchpointonthedesktop.Theredlaunchpointisavailableonthedesktop
afteryouhavelaunchedtheSimpleTapprogramforthersttime.
–PresstheblueThinkVantagebuttonifyourkeyboardhasone.
Note:TheSimpleTapprogramisonlyavailableoncertainmodelspreinstalledwiththeWindows7
operatingsystem.IfyourWindows7modelisnotpreinstalledwiththeSimpleTapprogram,youcan
downloaditfromhttp://www.lenovo.com/support.
•SystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading
andinstallingsoftwareupdatepackages(Lenovoprograms,devicedrivers,UEFIBIOSupdates,and
otherthirdpartyprograms).
•ViewManagementUtility
TheViewManagementUtilityprogramenablesyoutoeasilyorganizeyouropenwindows.Itdividesyour
screenintomultiplepartsandthenresizesandpositionsopenwindowsintodifferentpartstomakethe
bestuseofyourdesktop.Theprogramalsoisabletoworkacrossmultiplemonitorstoimproveyour
productivity.
Locations
Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,
partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.
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Locatingconnectors,controls,andindicatorsonthefrontofyour
computer
Figure1“Frontconnector,control,andindicatorlocations”onpage10showsthelocationsofthe
connectors,controls,andindicatorsonthefrontofyourcomputer.
Figure1.Frontconnector,control,andindicatorlocations
1Harddiskdriveactivityindicator
2Powerindicator6Headphoneconnector
3Powerswitch7Microphoneconnector
4Opticaldriveeject/closebutton8USBconnector(USBport2)
5USBconnector(USBport1)
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Locatingconnectorsontherearofyourcomputer
Figure2“Rearconnectorlocations”onpage11showsthelocationsoftheconnectorsontherearofyour
computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto
connectthecablesonyourcomputer.
Figure2.Rearconnectorlocations
1Voltage-selectionswitch(availableonsome
9PCIExpressx16graphicscardslot
models)
2Powercordconnector
3DVImonitorconnector
4VGAmonitorconnector
5USBconnectors(USBports3to6)13Optionalserialport
6Microphoneconnector14Ethernetconnector
7Audioline-outconnector
8Audioline-inconnector
10PCIExpressx1cardslots(2)
11Integratedcablelock(Kingstonlock)slot
12Padlockloop
15Optionalserialport
ConnectorDescription
Audioline-inconnector
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo
system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween
theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe
computer.
Audioline-outconnector
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered
stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia
keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal
recordingdevice.
DVImonitorconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVImonitorconnector.
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ConnectorDescription
Ethernetconnector
Microphoneconnector
Serialport
USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,a
VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.
UsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note:T ooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet
cable.
Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif
youusespeech-recognitionsoftware.
Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialport.
USBmouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSB
devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional
USBdevices.
Locatingcomponents
Figure3“Componentlocations”onpage12showsthelocationsofthevariouscomponentsinyour
computer.Toremovethecomputercover,see“Removingthecomputercover”onpage34
.
Figure3.Componentlocations
1Heatsinkandfanassembly
2Memorymodules(2)6PCIExpressx16graphicscardslot
3Frontbezel
4Harddiskdrive8Powersupplyassembly
5PCIcard(installedinsomemodels)
7Systemboard
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Locatingpartsonthesystemboard
Figure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsonthesystemboard.
Figure4.Systemboardpartlocations
14-pinpowerconnector
12ClearCMOS(ComplementaryMetalOxideSemiconductor)
/Recoveryjumper
2Microprocessor
13FrontUSBconnector2(forconnectinganadditionalUSB
device)
3Microprocessorfanconnector
14FrontUSBconnector3(forconnectinganadditionalUSB
device)
4Memoryslot1(DIMM1)
5Memoryslot2(DIMM2)16Serial(COM2)connector
6Thermalsensorconnector17Frontaudioconnector
724-pinpowerconnector18Internalspeakerconnector
8Powerfanconnector
9SATAconnectors(3)20PCIExpressx16graphicscardslot
10Frontpanelconnector(forconnectingLED
15Battery
19PCIExpressx1cardslots(2)
21Systemfanconnector
indicatorsandthepowerswitch)
11FrontUSBconnector1(forconnectingUSB
ports1and2onthefrontbezel)
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Locatinginternaldrives
Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.
Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou
caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe
appropriatesectionin“Installingorreplacinghardware”onpage33forinstructionsonhowtoinstallor
replaceinternaldrivesforyourcomputer.
Figure5“Drivebaylocations”onpage14
showsthelocationsofthedrivebays.
Figure5.Drivebaylocations
1Bay1-Opticaldrivebay(withanopticaldriveinstalledonsomemodels)
2Bay2-Slimcardreaderdrivebay
3Bay3-Primaryharddiskdrivebay(witha3.5-inchSATAharddiskdriveinstalled)
4Bay4-Secondaryharddiskdrivebay
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Machinetypeandmodellabel
Themachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Thefollowingisasampleofthemachinetypeandmodellabel.
Figure6.Machinetypeandmodellabel
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Chapter2.Usingyourcomputer
Thischapterprovidesinformationonusingsomeofthecomputercomponents.
Frequentlyaskedquestions
Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.
CanIgetmyuserguideinanotherlanguage?
TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides
Wherearemyrecoverydiscs?
Lenovoprovidesaprogramthatenablesyoutocreaterecoverydiscs.Fordetailsaboutcreatingrecovery
discs,see“Creatingrecoverymedia”onpage66.
Additionally,incaseofaharddiskfailure,youcanorderProductRecoverydiscsfromtheLenovoCustomer
SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter11“Getting
information,help,andservice”onpage107.BeforeusingtheProductRecoverydiscs,refertothe
documentationthatcomeswiththediscs.
Attention:AProductRecoverydiscpackagemightcontainmultiplediscs.Makesureyouhaveallofthe
discsreadybeforestartingtherecoveryprocess.Duringtherecoveryprocess,youmightbeprompted
tochangediscs.
WherecanIndhelpabouttheWindowsoperatingsystem?
TheWindowsHelpandSupportinformationsystemprovidesyouwithdetailedinformationaboutusingthe
Windowsoperatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowsHelpand
Supportinformationsystem,dooneofthefollowing:
•OntheWindows7operatingsystem,clickStart➙HelpandSupport.
•OntheWindows8operatingsystem,moveyourcursortothetop-rightorbottom-rightcornerofthe
screentodisplaythecharms.ThenclickSettings➙Help.
AccessingControlPanelontheWindows8operatingsystem
OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To
accessControlPanelontheWindows8operatingsystem,dooneofthefollowing:
•Fromthedesktop
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickSettings.
3.ClickControlPanel.
•FromtheStartscreen
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickSearch.
3.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystemsection.
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Usingthekeyboard
Dependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreader
keyboard.TheMicrosoftWindowsshortcutkeysareprovidedonbothkeyboardtypes.
Thissectionprovidesinformationaboutthefollowingtopics:
•“UsingWindowsshortcutkeys”onpage18
•“Usingangerprintreader”onpage18
UsingWindowsshortcutkeys
Boththestandardkeyboardandthengerprintreaderkeyboardprovidethreekeysyoucanusewithyour
MicrosoftWindowsoperatingsystem.
•ThetwoWindowslogokeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeature
theWindowslogo.OntheWindows7operatingsystem,presstheWindowskeytoopentheStartmenu.
OntheWindows8operatingsystem,presstheWindowskeytoswitchbetweenthecurrentworkspace
andtheStartscreen.ThestyleoftheWindowslogovariesdependingonthekeyboardtype.
•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe
context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.
Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.OntheWindows
7operatingsystem,youcanclosetheStartmenuorthecontextmenubyclickingthemouseorpressingEsc.
UsingtheblueThinkVantagebutton
SomekeyboardshaveablueThinkVantagebuttonthatyoucanusetoopenacomprehensiveon-boardhelp
andinformationcenterfromLenovo.PressingtheblueThinkVantagebuttonopenstheSimpleTapprogram
ontheWindows7operatingsystemortheLenovoPCDeviceExperienceprogramontheWindows8
operatingsystem.
Usingangerprintreader
Somecomputersmightcomewithakeyboardthathasangerprintreader.Formoreinformationaboutthe
ngerprintreader,see“AnintroductiontoLenovoprograms”onpage7.
ToopentheThinkVantageFingerprintSoftwareprogramandusethengerprintreader,see“Lenovo
programs”onpage5.
Followtheinstructionsonthescreen.Foradditionalinformation,refertotheThinkVantageFingerprint
Softwarehelpsystem.
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Usingthewheelmouse
Thewheelmousehasthefollowingcontrols:
1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.
2Wheel
3Secondarymousebutton
Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior
throughthemousepropertiesfunctionintheWindowsControlPanel.
Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou
rotatethewheelcontrolsthedirectionofthescrollingaction.
Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.
Adjustingaudio
Soundisanimportantpartofthecomputerexperience.Yourcomputerhasadigitalaudiocontrollerbuilt
intothesystemboard.Somemodelsalsohaveahigh-performanceaudioadapterinstalledinoneofthePCI
cardslots.
Aboutyourcomputeraudio
Ifafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-board
audioconnectorsontherearofthecomputeraretypicallydisabled;usetheconnectorsprovidedonthe
audioadapter.
Eachaudiosolutionprovidesatleastthreeaudioconnectors:audioline-inconnector,audioline-out
connector,andMicrophoneconnector.Onsomemodels,afourthconnectorisprovidedfortheattachment
ofunpoweredstereospeakers(speakersthatdonotrequireanacpowersource).Theaudioadapter
providesyouwiththeabilitytorecordandplaybacksoundandmusic,aswellastoenjoysoundwith
multimediaapplicationsandworkwithspeech-recognitionsoftware.
Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy
bettersoundwithmultimediaapplications.
Settingthevolumefromthedesktop
Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe
bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto
controlthevolume,orclicktheMuteicontoturntheaudiooff.Ifthevolumeiconisnotinthetaskbar,see
“Addingthevolumeicontothetaskbar”onpage19
.
Addingthevolumeicontothetaskbar
ToaddthevolumeicontothetaskbarontheWindows7operatingsystem,dothefollowing:
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1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.
2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.
3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.
4.ClickOKtosavethenewsettings.
ToaddthevolumeicontothetaskbarontheWindows8operatingsystem,dothefollowing:
1.OpenControlPanel,andclickAppearanceandPersonalization.
2.IntheTaskbarsection,clickCustomizeiconsonthetaskbar.
3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.
4.ClickOKtosavethenewsettings.
SettingthevolumefromControlPanel
YoucansetthecomputervolumefromControlPanel.T osetthecomputervolumefromControlPanel,
dothefollowing:
1.OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound.Onthe
Windows8operatingsystem,openControlPanel,andclickHardwareandSound.
2.IntheSoundsection,clickAdjustsystemvolume.
3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.
UsingCDsandDVDs
YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse
industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive,
thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs,
suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive,
itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh
speeddiscs,andCD-Rdiscs.
FollowtheseguidelineswhenusingtheDVDdrive:
•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:
–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•DonotinsertanyobjectotherthanaCDorDVDintothedrive.
•Beforemovingthecomputer,removetheCDorDVDfromthedrive.
HandlingandstoringCDandDVDmedia
CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When
handlingandstoringaCDorDVD,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
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•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
PlayingaCDorDVD
IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.Toplaya
CDorDVD,dothefollowing:
1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.
2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe
centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe
centeroftheCDorDVDuntilitsnapsintoplace.
3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD
playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram
helpsystem.
ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:
1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully
removethedisc.
2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.
Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened
paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered
offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept
inanemergency.
RecordingaCDorDVD
IfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.
TorecordaCDorDVD,dooneofthefollowing:
•OntheWindows7operatingsystem,youhaveeithertheCorelDVDMovieFactoryLenovoEditionprogram
orthePower2Goprograminstalledonyourcomputer.
–ToruntheCorelDVDMovieFactoryLenovoEditionprogram,clickStart➙AllPrograms➙Corel
DVDMovieFactoryLenovoEdition➙CorelDVDMovieFactoryLenovoEdition.Followthe
instructionsonthescreen.
–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.
Followtheinstructionsonthescreen.
•OntheWindows8operatingsystem,runthePower2Goprogrambydoingthefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Then
clickSearchandtypePower2Go.
2.ClickPower2Gointheleftpaneltoopentheprogram.
3.Followtheinstructionsonthescreen.
YoualsocanuseWindowsMedia
andSupport”onpage107.
®
PlayertorecordCDsanddataDVDs.Formoreinformation,see“Help
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Chapter3.Youandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother
countriesorregions.
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.
Asaresult,thefollowinginformationprovideswaystohelpusersthathavehearing,vision,andmobility
limitationsgetthemostoutoftheircomputerexperience.
Assistivetechnologiesenableuserstoaccessinformationinthemostappropriateway.Someofthese
technologiesarealreadyprovidedinyouroperatingsystem,otherscanbepurchasedthroughvendors,or
accessedthroughtheWorldWideWeb:
http://www.lenovo.com/healthycomputing
Arrangingyourworkspace
Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour
needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,
andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyounda
positionthatsuitsyoubest.
Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould
adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon
thethighs.Adjusttheseatsothatyourthighsareparalleltotheoorandyourfeetareeitheratonthe
oororonafootrest.
Whenusingthekeyboard,keepyourforearmsparalleltotheoorandyourwristsinacomfortableposition.
Usealighttouchonthekeyboardandyourhandsandngersrelaxed.Changetheangleofthekeyboard
formaximumcomfortbyadjustingthepositionofthekeyboardfeet.
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Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata
comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit
withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor
amouse,withineasyreach.
Glareandlighting
Positionthemonitortominimizeglareandreectionsfromoverheadlights,windows,andotherlightsources.
Reectedlightfromshinysurfacescancauseannoyingreectionsonyourmonitorscreen.Placethe
monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if
necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use
curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor
astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreectionsortoadjustthelighting,anantiglarelterplacedoverthescreen
mightbehelpful.However,theseltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodicallyusingasoftclothasdirectedinyourmonitordocumentation.
Aircirculation
Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot
air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight
resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;
usually,51mm(2inches)ofairspaceissufcient.Also,makesuretheventedairisnotblowingonpeople.
Electricaloutletsandcablelengths
Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer,
andotherdevicesmightdeterminethenalplacementofyourcomputer.
Whenarrangingyourworkspace:
•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical
outlet.
•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight
getkickedaccidentally.
Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi
24ThinkCentreUserGuide
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Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.AfteryouregisteryourcomputerwithLenovo,youwillreceive
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,dooneofthefollowing:
•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreentoregisteryourcomputer.
•ConnectyourcomputertotheInternetandregisteryourcomputerthroughapreinstalledregistration
program:
–ForWindows7:ThepreinstalledLenovoProductRegistrationprogramlaunchesautomaticallyafteryou
haveusedyourcomputerforatime.Followtheinstructionsonthescreentoregisteryourcomputer.
–ForWindows8:OpentheLenovoSupportprogram.ThenclickRegistrationandfollowtheinstructions
onthescreentoregisteryourcomputer.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Thissectionprovidesinformationonthefollowing:
•“Voltage-selectionswitch”onpage25
•“Replacementpowercords”onpage26
Voltage-selectionswitch
Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection
pointonthecomputerandsomecomputersdonothaveavoltage-selectionswitch.Beforeyouinstall
yourcomputerorrelocateyourcomputertoanothercountryorregion,youmustbecertainthatyouhave
matchedyourcomputertothevoltageavailableatyourelectricaloutlet.
CAUTION:
Youmustknowthevoltageoftheelectricalconnection(outlet)whereyourcomputerwillbe
connected.Ifyoudonotknowthevoltage,contactyourlocalelectriccompanyorrefertoofcial
Websitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.
Ifyourcomputerhasavoltage-selectionswitch,youmustsettheswitchtomatchthevoltageavailableat
yourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlywillcausethecomputertomalfunction
andmightcausepermanentdamagetothecomputer.Donotconnectthecomputertoanelectrical
outletuntilyouhaveveriedthatthevoltage-selectionswitchsettingmatchesthevoltageavailableatthe
electricaloutlets.
Ifyourcomputerdoesnothaveavoltage-selectionswitch,inspectthevoltage-ratinglabelonthebottomof
thecomputerandnotethefollowing:
•Ifthevoltage-ratinglabelshowsarangeofeither“100-127V”or“200-240V,”youmustensurethatthe
voltageprovidedattheelectricaloutletmatchesthevoltageratingonthecomputerlabel.Ifitdoes
notmatch,donotattempttoconnectthecomputertotheelectricaloutlet,unlessanexternaldevice
suchasavoltage-convertingtransformerisused.
•Ifthevoltage-ratinglabelshowsadualrangeof“100-127V”and“200-240V,”thissigniesthatthe
computerissuitableforworldwideoperationandthecomputerwillautomaticallyadjusttothevoltageat
theelectricaloutletregardlessofthecountryorregionwherethecomputerisbeingconnected.
Chapter3.Youandyourcomputer25
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Replacementpowercords
Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe
typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.
YoucanorderpowercordsdirectlyfromLenovo.
Forpowercordinformationandpartnumbers,goto:
http://www.lenovo.com/powercordnotice
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Chapter4.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
Securityfeatures
Thefollowingsecurityfeaturesareavailableonyourcomputer:
•ComputraceAgentsoftwareembeddedinrmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.
Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or
thecomputercall-inlocation.
Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
•AbilitytoenableanddisabledevicesandUSBconnectors
Formoreinformation,see“Enablingordisablingadevice”onpage75.
•Integratedngerprintreader(availableonsomemodels)
Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedngerprintreader.
ByenrollingyourngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or
bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup
Utilityprogrambyswipingyourngeroverthereader,withouttypingapassword.Thusngerprint
authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.
•Startupsequencecontrol
Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage76
•Startupwithoutkeyboardormouse
Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.
.
©CopyrightLenovo2012
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Lockingthecomputercover
Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.
Figure7.Installingapadlock
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Attachinganintegratedcablelock
Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour
computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable
lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused
toopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y oucan
orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat:
http://support.lenovo.com
Figure8.Integratedcablelock
Usingpasswords
YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS
ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.
BIOSpasswords
YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour
computeranddata.Thefollowingtypesofpasswordsareavailable:
•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword
eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped
in.Formoreinformation,see“Power-OnPassword”onpage74
•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard
diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou
trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage74
.
.
Chapter4.Security29
Page 42

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging
congurationsettings.Ifyouareresponsibleformaintainingthecongurationsettingsofseveral
computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator
Password”onpage74
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.
.
Windowspasswords
DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof
features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividualuser
settings.Formoreinformation,see“HelpandSupport”onpage107
.
Conguringthengerprintreader
Ifyourkeyboardhasangerprintreader,youcancongurethengerprintreaderintheSetupUtilityprogram.
TheFingerprintSetupsubmenuundertheSecuritymenuoftheSetupUtilityprogramprovidesthe
followingoptions:
•PrebootAuthentication:enablesordisablesthengerprintauthenticationforaccessingtheBIOS.
•ErasingFingerprintData:clearsthengerprintdatastoredinangerprintreader.
Tocongurethengerprintreader,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙FingerprintSetup,andpressEnter.
TheFingerprintSetupwindowopens.
3.SelectPrebootAuthenticationorErasingFingerprintDataasdesired,andpressEnter.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.
Usingandunderstandingrewalls
Arewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreintalledwitharewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousetherewallprogram,refertothehelpsystemofyourrewallprogram.
TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson
usingtheWindowsFirewall,referto“HelpandSupport”onpage107.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdenitionlesmustbekeptup-to-datetoguardagainstnewviruses.
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Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
Chapter4.Security31
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32ThinkCentreUserGuide
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Chapter5.Installingorreplacinghardware
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can
seriouslydamagecomputercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal
expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This
reducesstaticelectricityfromthepackageandyourbody.
•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Notes:
1.UseonlycomputerpartsprovidedbyLenovo.
2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
Installingexternaloptions
Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage10and“Locatingconnectorsontherearofyourcomputer”onpage11toidentifythe
requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection
andinstallanysoftwareordevicedriversthatarerequiredfortheoption.
©CopyrightLenovo2012
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Removingthecomputercover
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev
Thissectionprovidesinstructionsonhowtoremovethecomputercover.
CAUTION:
Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe
computercover.
Toremovethecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.
2.Disconnectallpowercordsfromelectricaloutlets.
3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe
4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegratedcable
5.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto
.
computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage
and“Locatingconnectorsontherearofyourcomputer”onpage11.
10
lock.See“Lockingthecomputercover”onpage28and“Attachinganintegratedcablelock”onpage29.
removeit.
Figure9.Removingthecomputercover
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Removingandreinstallingthefrontbezel
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev
Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.
Toremoveandreinstallthefrontbezel,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel
.
outward.
Figure10.Removingthefrontbezel
Chapter5.Installingorreplacinghardware35
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4.T oreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe
correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon
theleftside.
Figure11.Reinstallingthefrontbezel
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63
InstallingorreplacingaPCIcard
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Y ourcomputerhastwoPCI
Expressx1cardslotsandonePCIExpressx16graphicscardslot.
ToinstallorreplaceaPCIcard,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
.
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3.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.
Figure12.RemovingthescrewthatsecuresthePCIcardlatch
4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:
•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.
Chapter5.Installingorreplacinghardware37
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•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit
outoftheslot.
Figure13.RemovingaPCIcard
Notes:
a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto
disengagethelatch.Graspthecardandgentlypullitoutoftheslot.
5.RemovethenewPCIcardfromitsstatic-protectivepackage.
6.InstallthenewPCIcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthe
systemboard”onpage13.
Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethememoryslotretainingclips
areclosedbeforeyouinstallthegraphicscard.
38ThinkCentreUserGuide
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7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.
Figure14.InstallingaPCIcard
8.ReinstallthescrewtosecurethePCIcardlatchinplace.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63
Installingorreplacingamemorymodule
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.
YourcomputerhastwoslotsforinstallingorreplacingDDR3UDIMMsthatprovideuptoamaximumof
8GBsystemmemory.Wheninstallingorreplacingamemorymodule,use1GB,2GB,or4GBDDR3
UDIMMsinanycombinationuptoamaximumof8GB.
Toinstallorreplaceamemorymodule,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Laythecomputeronitssideforeasieraccesstothesystemboard.
4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage13.
5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory
slots.See“InstallingorreplacingaPCIcard”onpage36.
.
Chapter5.Installingorreplacinghardware39
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6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:
•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory
moduleoutofthememoryslot.
Figure15.Removingamemorymodule
•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou
wanttoinstallthememorymodule.
Figure16.Openingtheretainingclips
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7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory
modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight
downintotheslotuntiltheretainingclipsclose.
Figure17.Installingamemorymodule
8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63
.
Replacingthebattery
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn
offthecomputer.
Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumbatterynotice”intheSafety,Warranty,andSetupGuideforinformationaboutreplacing
anddisposingofthebattery.
Toreplacethebattery,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage13.
Chapter5.Installingorreplacinghardware41
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4.Removetheoldbattery.
Figure18.Removingtheoldbattery
5.Installanewbattery.
Figure19.Installinganewbattery
6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page63
.
Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.
7.T urnonthecomputerandallattacheddevices.
8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter7“UsingtheSetup
Utilityprogram”onpage73.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
Replacingtheprimaryharddiskdrive
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdrive.
Toreplacetheprimaryharddiskdrive,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage14.
Note:Thereisalsoasecondaryharddiskdrivebayforyoutopurchaseandinstallasecondaryhard
diskdrivebyyourself.Ifyouwanttoinstallasecondaryharddiskdrive,usethesamewayofinstalling
theprimaryharddiskdrive.
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4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.
5.Removethefourscrewsthatsecuretheharddiskdrive.Then,slidetheharddiskdriveoutofthechassis.
Figure20.Removingtheprimaryharddiskdrive
Chapter5.Installingorreplacinghardware43
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6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewhard
diskdrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewstosecurethe
newharddiskdriveinplace.
Figure21.Installingtheharddiskdrive
7.Connectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoan
availableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.
Then,locateanavailableve-wirepowerconnectorandconnectittotherearofthenewharddiskdrive.
Figure22.ConnectingaSATAharddiskdrive
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63
Replacingtheopticaldrive
.
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
44ThinkCentreUserGuide
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Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.
Note:Theopticaldriveisonlyavailableinsomemodels.
Toreplaceanopticaldrive,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.
4.Removethethreescrewsthatsecuretheopticaldrive.Then,slidetheopticaldriveoutofthefront
ofthecomputer.
Figure23.Removingtheopticaldrive
Chapter5.Installingorreplacinghardware45
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5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewoptical
drivewiththecorrespondingholesinthedrivebay.Then,installthethreescrewstosecurethenew
opticaldriveinplace.
Figure24.Installingtheopticaldrive
6.Connectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailable
SATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.Then,
locateanavailableve-wirepowerconnectorandconnectittotherearofthenewopticaldrive.
Figure25.Connectingtheopticaldrive
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63
.
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Replacingthepowersupplyassembly
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev
Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.
CAUTION:
Hazardousmovingparts.Keepngersandotherbodypartsaway.
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Disconnectthepowersupplyassemblycablesfromalldrivesandfromthe24-pinpowerconnectorand
4-pinpowerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.
Chapter5.Installingorreplacinghardware47
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4.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe
powersupplyassembly.
Figure26.Removingthescrewsforthepowersupplyassembly
5.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.
6.Makesurethatthenewpowersupplyassemblyisthecorrectreplacement.Somepowersupply
assembliesautomaticallysensethevoltage,somepowersupplyassembliesarevoltagespecic,and
somepowersupplyassemblieshaveavoltage-selectionswitch.Ifyourpowersupplyassemblyhas
avoltage-selectionswitch,makesurethatyousetthevoltage-selectionswitchtomatchthevoltage
availableatyourelectricaloutlet.Ifnecessary,useaballpointpentoslidethevoltage-selectionswitch
tothecorrectposition.
•Ifthevoltagesupplyrangeinyourlocalcountryorregionis100–127Vac,setthevoltage-selection
switchto115V.
•Ifthevoltagesupplyrangeinyourlocalcountryorregionis200–240Vac,setthevoltage-selection
switchto230V.
7.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply
assemblyalignwiththoseinthechassis.
8.Installandtightenthefourscrewstosecurethepowersupplyassembly.
Note:UseonlyscrewsprovidedbyLenovo.
9.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.
10.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63
Replacingtheheatsinkandfanassembly
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
.
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Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.T urnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Laythecomputeronitssideforeasieraccesstothesystemboard.
4.Locatetheheatsinkandfanassembly.See“Locatingcomponents”onpage12.
5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage13.
6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe
systemboard:
a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.
Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure27.Removingtheheatsinkandfanassembly
7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.
Notes:
a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
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b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottom
oftheheatsinkandfanassembly.
8.Placethenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealignedwith
thecorrespondingholesinthesystemboard.
Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis
towardthemicroprocessorfanconnectoronthesystemboard.
9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.
Donotover-tightenthescrews.
a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.
10.Connectthenewheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage13.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
Replacingthemicroprocessor
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.
CAUTION:
Theheatsinkandmicroprocessormightbeveryhot.T urnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.
Toreplacethemicroprocessor,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Laythecomputeronitssideforeasieraccesstothesystemboard.
4.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage48.
Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit
doesnotgetincontactwithanything.
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5.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.
Figure28.Accessingthemicroprocessor
6.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.
Figure29.Removingthemicroprocessor
Notes:
a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.
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b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1
ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor.
Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.
c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.
d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe
keptascleanaspossible.
7.Makesurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.
8.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.
9.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew
microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.
10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.
Figure30.Installingthemicroprocessor
11.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew
microprocessorinthesocket.
12.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage48.
13.Reconnectallcablesthatweredisconnectedfromthesystemboard.
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Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage63.
ReplacingthefrontaudioandUSBassembly
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.
ToreplacethefrontaudioandUSBassembly,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.
4.LocatethefrontaudioandUSBassembly.
5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson
thesystemboard”onpage13.
Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem
board.
6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove
thebracketfromthechassis.
Figure31.RemovingthefrontaudioandUSBassembly
7.InstallthenewfrontaudioandUSBassemblyintothechassisandalignthescrewholeinthebracket
withthecorrespondingholeinthechassis.
8.InstallthescrewtosecurethenewfrontaudioandUSBassemblytothechassis.
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9.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB
connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage13.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
ReplacingtheWiFiunits
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev
ThissectionprovidesinstructionsonhowtoreplacetheWiFiunits.TheWiFiunitsincludeaWiFiadapter
card,aWiFicardmodule,andarearWiFiantennacable.
ReplacingtheWiFiunitsinvolvesthefollowingoperations:
•“RemovingtheWiFiadaptercard”onpage54
•“RemovingtheWiFicardmodule”onpage55
•“InstallingtheWiFiunits”onpage56
RemovingtheWiFiadaptercard
ToremoveaWiFiadaptercard,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.
.
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4.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.
Figure32.RemovingtheWiFiadaptercard
Note:Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda
smallamountuntilitisremovedfromthecardslot.
RemovingtheWiFicardmodule
ToremovetheWiFicardmodule,dothefollowing:
1.RemovetheWiFiadaptercardfromthecomputer,andthendisconnectthefrontandrearWiFiantenna
cablesfromtheWiFicardmodule.
Figure33.RemovingtheWiFiantennacables
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2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.
Figure34.RemovingthescrewsthatsecuretheWiFicardmodule
3.PulltheWiFicardmoduleoutoftheminiPCIExpressslottoremoveitfromtheWiFiadaptercard.
Figure35.RemovingtheWiFicardmodule
InstallingtheWiFiunits
ToinstalltheWiFiunits,dothefollowing:
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1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecure
theWiFicardmoduletotheWiFiadaptercard.
Figure36.InstallingtheWiFicardmodule
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2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.
Figure37.InstallingtheWiFiantennacables
3.InstalltheWiFiadaptercardintothePCIExpressx1slotonthesystemboard.See“Locatingpartson
thesystemboard”onpage13.
4.PivotthecardlatchtotheclosedpositiontosecuretheWiFiadaptercard.
Figure38.InstallingtheWiFiadaptercard
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
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InstallingorremovingtherearWiFiantenna
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev
ThissectionprovidesinstructionsonhowtoinstallorremovetherearWiFiantenna.
InstallingtherearWiFiantenna
ToinstalltherearWiFiantenna,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.InstalltherearWiFiantennatotherearWiFiantennacableconnectorattachedontherearofthe
3.Adjusttheangleoftherearantennatolowertheriskofbreakingtheantennabyaccident.
.
computer.
Figure39.InstallingtherearWiFiantenna
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
RemovingtherearWiFiantenna
ToremovetherearWiFiantenna,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.StraightentherearWiFiantennasothatitcanbemoreeasilytwisted.
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3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthe
computer.
Figure40.RemovingtherearWiFiantenna
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
InstallingorremovingthefrontWiFiantenna
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
ThissectionprovidesinstructionsonhowtoinstallorremovethefrontWiFiantenna.
InstallingthefrontWiFiantenna
ToinstallthefrontWiFiantenna,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.
4.Peeloffthepaperthatprotectsthestickersonthefrontantenna.
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Figure41.Peelingoffthepaperthatprotectsthestickers
5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughthe
holeinthefrontpanel.
Figure42.InstallingthefrontWiFiantenna
6.ConnectthefrontantennacabletotheWiFicardmodule.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
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•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
RemovingthefrontWiFiantenna
ToremovethefrontWiFiantenna,dothefollowing:
1.T urnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.
4.DisconnectthefrontantennacablefromtheWiFicardmodule.
5.Removethefrontantennaandcablefromthefrontofthecomputer.
Figure43.RemovingthefrontWiFiantenna
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
Replacingthekeyboardormouse
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.
Toreplacethekeyboardormouse,dothefollowing:
1.Disconnecttheoldkeyboardcableormousecablefromthecomputer.
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2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingon
whereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls,and
indicatorsonthefrontofyourcomputer”onpage10or“Locatingconnectorsontherearofyour
computer”onpage11.
Figure44.ConnectingtheUSBkeyboardormouse
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage63.
Completingthepartsreplacement
Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand
reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated
informationintheSetupUtilityprogram.RefertoChapter7“UsingtheSetupUtilityprogram”onpage73.
Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews
areleftinsideyourcomputer.See“Locatingcomponents”onpage12forthelocationsofvarious
componentsinyourcomputer.
2.Makesurethatthecablesareroutedcorrectly.Keepcablesclearofthehingesandsidesofthe
computerchassistoavoidinterferencewithclosingthecomputercover.
3.Ifyouhaveremovedthefrontbezel,reinstallit.
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4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer
coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps
intoposition.
Figure45.Reinstallingthecomputercover
5.Ifthereisapadlockavailable,lockthecomputercover.See“Lockingthecomputercover”onpage28.
6.Ifthereisanintegratedcablelockavailable,lockthecomputer.See“Attachinganintegratedcable
lock”onpage29.
7.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsonthe
rearofyourcomputer”onpage11.
8.T oupdateyourconguration,refertoChapter7“UsingtheSetupUtilityprogram”onpage73.
Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit
(CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
Obtainingdevicedrivers
Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledathttp://support.lenovo.com.
Installationinstructionsareprovidedinreadmeleswiththedevice-driverles.
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Chapter6.Recoveryinformation
ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.
•“RecoveryinformationfortheWindows7operatingsystem”onpage65
•“RecoveryinformationfortheWindows8operatingsystem”onpage71
RecoveryinformationfortheWindows7operatingsystem
Thissectioncontainsthefollowingtopics:
•Creatingandusingrecoverymedia
•Performingbackupandrecoveryoperations
•UsingtheRescueandRecoveryworkspace
•Creatingandusingarescuemedium
•Installingorreinstallingdevicedrivers
•Solvingrecoveryproblems
Notes:
1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand
RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore
iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall
theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.T oinstalltheRescueand
Recoveryprogram,dothefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup
andRestore.
b.Followtheinstructionsonthescreen.
c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.
2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa
software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem
thatisinstalled.
3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:
•Restoretheproductpreinstalledonyourcomputer
•Reinstalltheproduct
•ModifytheproductusingtheAdditionalFiles
Creatingandusingrecoverymedia
Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare
usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
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Creatingrecoverymedia
Thissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.
Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedevices.OntheWindowsVistaoperatingsystem,youcancreaterecoverymediausingonlydiscs,
sothisoperationisalsocalled“creatingProductRecoverydiscs.”
TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo
ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.
OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecontentsoftheharddisk
drivetothefactorydefaultstate.Also,youcanuserecoverymediatoputthecomputerinanoperational
stateafterallothermethodsofharddiskdriverecoveryhavefailed.
Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate,
allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultles.
TouserecoverymediaontheWindows7operatingsystem,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
4.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall
devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage70.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe
operatingsystem,datales,softwareprograms,andpersonalsettings.Y oucandesignatewherethe
RescueandRecoveryprogramstoresthebackup:
•Inaprotectedareaofyourharddiskdrive
•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•OnanattachedexternalUSBharddiskdrive
•Onanetworkdrive
•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe
harddiskdrive,restoreselectedlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly
whilekeepingtheotherdataonyourharddiskdrive.
Performingabackupoperation
ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
programondifferentoperatingsystems.
•ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
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1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
Performingarecoveryoperation
ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
programondifferentoperatingsystems.
ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage67
.
UsingtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery
operationsfromtheRescueandRecoveryworkspace:
•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables
youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia,
suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif
changesweremadetothelessinceyourlastbackupoperation.Youcanalsorescueindividuallesfrom
aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.
•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk
driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand
Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.
•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables
youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave
multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe
otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom
theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif
youcannotstarttheWindowsoperatingsystem.
Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe
deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe
Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto
copylesfromyourharddiskdrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Makesurethecomputeristurnedoff.
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2.T urnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe
RescueandRecoveryworkspace.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage70.
4.Dooneofthefollowing:
•Torescuelesfromyourharddiskdrive,clickRescuelesandfollowtheinstructionsonthescreen.
•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice
driversforsomedevices.See“Reinstallingdevicedrivers”onpage70.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
Thissectionprovidesinstructionsonhowtocreatearescuemediumondifferentoperatingsystems.
TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea
rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.
•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:
1.T urnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.
3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.
Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:
1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
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2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.
3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand
pressEnter.Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingpreinstalledapplicationsanddevicedrivers
Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice
drivers.
Reinstallingpreinstalledapplications
Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.
ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:
1.T urnonthecomputer.
2.GototheC:\SWTOOL Sdirectory.
3.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications
installedinyourcomputer.
4.Opentheappropriateapplicationsubfolder.
5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.
Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:
1.T urnonthecomputer.
2.GototheC:\SWTOOL Sdirectory.
3.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious
devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.
4.Opentheappropriatedevicesubfolder.
5.Dooneofthefollowing:
•Inthedevicesubfolder,lookforaSETUP.exele.Double-clicktheleandfollowtheinstructionson
thescreentocompletetheinstallation.
•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe
namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto
installthedevicedriver.Followtheinstructionstocompletetheinstallation.
•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice
driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed
informationabouthowtoinstallthedevicedriver.
Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on
page81formoreinformation.
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Reinstallingsoftwareprograms
Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove
andreinstallit.Reinstallingoverwritestheexistingprogramslesandusuallyxesanyproblemsthat
youmighthavehadwiththatprogram.
Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.
Toreinstalltheprogram,dooneofthefollowing:
Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation
providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.
•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem
formoreinformation.
•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:
1.T urnonthecomputer.
2.GototheC:\SWTOOL Sdirectory.
3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious
applicationsinstalledinyourcomputer.
4.Opentheappropriateapplicationsubfolder.
5.Intheapplicationsubfolder,lookforaSETUP .EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingdevicedrivers
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling
preinstalledapplicationsanddevicedrivers”onpage69
.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage68.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage65
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a
disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice
sequence.Y oumustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup
devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage76
informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation
abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage73.
.
fordetailed
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
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RecoveryinformationfortheWindows8operatingsystem
Thissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththe
Windows8operatingsystem.
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.
Resettingyourcomputertothefactorydefaultsettings
Youcanresetyourcomputertothefactorydefaultsettings.Resettingthecomputerwillreinstallthe
operatingsystem,andreinstallalltheprogramsandsettingsthatcamewithyourcomputer.
Attention:Ifyouresetyourcomputer,allyourpersonallesandsettingswillbedeleted.Toavoiddataloss,
makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.
Advancedstartupoptions
AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem,
startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Restartyourcomputerfollowingtheinstructionsonthescreen.
FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8
operatingsystem,refertothehelpinformationsystemoftheWindows8operatingsystem.
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Chapter7.UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.Makesureyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple
beepsorseealogoscreen,releasetheF1key.
Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using
passwords”onpage73
WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory
modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe
promptedtodooneofthefollowing:
•PressF1toentertheSetupUtilityprogram.
Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility
program.PressEnterwhenpromptedtoconrmtheexit.Theerrormessagewillnotbedisplayedagain.
•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.
.
Note:YouhavetoenablethecongurationchangedetectionfeatureforthePOSTtodetecttheremovalof
theharddiskdrive.Toenablethecongurationchangedetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙CongurationChangeDetection,
andpressEnter.
3.SelectEnabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.
Viewingandchangingsettings
TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.Then,follow
theinstructionsonthescreen.
YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto
performvarioustasksaredisplayedatthebottomofeachscreen.
Usingpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.Thefollowingtypesofpasswordsareavailable:
•Power-OnPassword
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•AdministratorPassword
•HardDiskPassword
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,
usethefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignicantlydifferentfromyourpreviouspasswords
Power-OnPassword
WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.
AdministratorPassword
SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou
areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan
AdministratorPassword.
WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto
accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword
istypedin.
IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,
youmustuseyourAdministratorPasswordtochangeanycongurationsettings.
HardDiskPassword
SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Notes:
•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.
•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
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2.FromtheSetupUtilityprogrammainmenu,selectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage74
.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage13.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage63
6.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerswitchforapproximatelyveseconds.
7.Repeatstep1throughstep3.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage63.
.
Enablingordisablingadevice
Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:
USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris
disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.
SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors
(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
2.FromtheSetupUtilityprogrammainmenu,selectDevices.
3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:
•SelectUSBSetuptoenableordisableaUSBdevice.
•SelectATADrivesSetup➙SATAControllertoenableordisableaSA TAdevice.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage77.
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Selectingastartupdevice
Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof
thefollowingtoselectthestartupdeviceyouwant.
Selectingatemporarystartupdevice
Usethisproceduretoselectatemporarystartupdevice.
Note:Notalldiscsandharddiskdrivesarebootable.
1.T urnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowdisplays,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.
Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange
thestartupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
2.FromtheSetupUtilityprogrammainmenu,selectStartup.
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError
StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.
4.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage77.
EnablingErPcompliancemode
Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe
SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.
ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and
pressEnter.
3.SelectEnabledandpressEnter.
4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.
5.SelectWakeonLanandpressEnter.
6.SelectDisabledandpressEnter.
7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.
Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressingthepowerswitch
•Enablingthewakeuponalarmfeature
Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake
uponalarmfeature,dothefollowing:
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1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.
3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
conrmtheexit.
•Enablingtheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera
suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage73.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.
3.SelectPowerOnandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
conrmtheexit.
ExitingtheSetupUtilityprogram
Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10tosaveandexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpress
Enter.WhentheResetWithoutSavingwindowopens,selectYes,andthenpressEntertoexitthe
SetupUtilityprogram.
•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to
saveandexittheSetupUtilityprogram.
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Chapter8.Updatingsystemprograms
ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST
andBIOSupdatefailure.
Usingsystemprograms
Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Y oucanuse
theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter7
“UsingtheSetupUtilityprogram”onpage73
Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory
(EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST,theBIOS,andtheSetup
Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate
programfromyouroperatingsystem.
LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost
models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate
programthatcanberunfromtheoperatingsystem.
fordetailedinformation.
Updating(ashing)theBIOSfromadisc
Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.
Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem
programupdatestocreateasystem-program-updatedisc.Goto:
http://support.lenovo.com
Toupdate(ash)theBIOSfromadisc,dothefollowing:
1.T urnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuwindowopens,releasetheF12key.
3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,
insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.
4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber
andpressEnter.
5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then
typeinthemachinetypeandmodelandpressEnter.
6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.
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Updating(ashing)theBIOSfromyouroperatingsystem
Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject
tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.
Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClickDownloadDrivers&Software.
3.ClickUseQuickPath.
4.T ypethe4-digitmachinetypeforyourcomputerintheQuickPatheldandthenclickFindMyProduct.
5.ClickBIOS.
6.LocatetheBIOSversionthatyouwanttodownload.
7.ClickClickforles.Allavailableleswillbedisplayed.
8.Clickthelinkforthereadmelethatcontainstheinstructionsforupdating(ashing)theBIOSfrom
youroperatingsystem.
9.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon
thescreenafterthedownloadbegins.
10.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.
RecoveringfromaPOST/BIOSupdatefailure
IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer
mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand
BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage34.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage13.
4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical
outlets.See“Completingthepartsreplacement”onpage63.
8.T urnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical
drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto
threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.
9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically
turnoff.
10.Repeatstep1throughstep4.
11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.
14.T urnonthecomputertorestarttheoperatingsystem.
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Chapter9.Preventingproblems
Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer
runningsmoothly.
Keepingyourcomputercurrent
Insomesituationsyoumaynditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or
operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.
Selectanyofthefollowingtopics:
•“Gettingthelatestdevicedriversforyourcomputer”onpage81
•“Updatingyouroperatingsystem”onpage81
•“UsingSystemUpdate”onpage82
Gettingthelatestdevicedriversforyourcomputer
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject
tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.
Attention:DonotdownloadupdateddevicedriversfromtheWindowsUpdateWebsite.Thedevice
driversprovidedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcause
unexpectedproblems.ObtainupdateddevicedriversfromLenovo.
1.Gotohttp://support.lenovo.com.
2.ClickDownload&Drivers.
3.Selectthemachinetypeofyourcomputerfromthemachinetypelist.
4.Clickthecategoryofdeviceforwhichyouneedthedevicedriver.
5.Clicktheappropriatedevicedriver.
6.Downloadandinstallthedevicedriver.
Updatingyouroperatingsystem
MicrosoftmakesupdatesavailableforthevariousWindowsoperatingsystemsthroughtheMicrosoft
WindowsUpdateWebsite.TheWebsiteautomaticallydetermineswhatWindowsupdatesareavailablefor
yourspeciccomputerandliststhoseupdatesonly.Updatescouldincludesecurityxes,newversionsof
Windowscomponents(suchasMediaPlayer),xestootherportionsoftheWindowsoperatingsystem,
orenhancements.
Attention:DonotdownloadupdateddevicedriversfromtheWindowsWebsite.Thedevicedrivers
providedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcauseunexpected
problems.ObtainupdateddevicedriversfromLenovo.See“Gettingthelatestdevicedriversforyour
computer”onpage81
ToaccesstheMicrosoftWindowsUpdatesite,dothefollowing:
1.Gotohttp://windowsupdate.microsoft.com/.
2.Followtheinstructionsonthescreen.
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UsingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,BIOSashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and
optionaltohelpyouunderstandtheimportance.Y ouhavecompletecontrolofwhichupdatestodownload
andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically
downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonmostLenovocomputersandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalso
canpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,
orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
ToopentheSystemUpdateprogram,see“AccessingLenovoprogramsontheWindows7operatingsystem”
onpage5
IftheSystemUpdateprogramisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromthe
LenovoSupportWebsiteathttp://www.lenovo.com/support.
or“AccessingLenovoprogramsontheWindows8operatingsystem”onpage7.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
•“Basics”onpage82
•“Cleaningyourcomputer”onpage83
–“Computer”onpage83
–“Keyboard”onpage83
–“Opticalmouse”onpage83
–“Displayscreen”onpage83
•“Goodmaintenancepractices”onpage84
Basics
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaat,steadysurface.
•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These
ventsprovideairowtokeepyourcomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.
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Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
CAUTION:
Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand
monitorscreen.
Computer
Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Keyboard
Tocleanyourcomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.
3.T oremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.
Opticalmouse
Thissectionprovidesinstructionsonhowtocleananopticalmouse.
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.T urnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.T urnthemouseupsidedowntocheckthelens.
a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges
inthemouseposition.
5.Reconnectthemousecabletothecomputer.
6.T urnyourcomputerbackon.
Displayscreen
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodically.See“Cleaningaat-panelmonitorsurface”onpage83or“Cleaningaglass-screensurface”
onpage84.
Cleaningaat-panelmonitorsurface
Ifyouhaveaat-panelcomputerdisplaythathasaexiblelmsurface,dothefollowingtocleanthespecial
surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles.
ThenmoistenaclothwithLCDcleanerandwipethescreensurface.
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Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.Usecleaninguidsdevelopedfor
LCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer
supplystorescarrypre-moistenedtowelettesforLCDmaintenance.
Cleaningaglass-screensurface
Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand
otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.
Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby
anexcessivenumberoffragmentedles.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe
removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe
dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable
asoptions,suchasCD-RWdrivesandrecordableDVDdrives.
•Backupyourentireharddiskdriveonaregularbasis.
•IfyouareusingtheWindowsVistaoperatingsystem,useorscheduleSystemRestoretotakeasystem
snapshotperiodically.
Note:Alwaystakeasnapshotbeforeinstallingnewdevicedrivers,updatingsoftware,orinstalling
newsoftware.
•Keepyourcomputersoftwareup-to-date.See“Keepingyourcomputercurrent”onpage81
information.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave
experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange
inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.
•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage65
aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactorydefaultsettings.
•Createrescuemedia.See“Creatingandusingarescuemedium”onpage68formoreinformationabout
usingaRescuemediumsuchasaCDorDVDtorecoverfromfailuresthatpreventyoufromgaining
accesstotheWindowsenvironmentortheRescueandRecoveryworkspaceonyourharddiskdrive.
formoreinformation
formore
Movingyourcomputer
Takethefollowingprecautionsbeforemovingyourcomputer.
1.Backupalllesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo
providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing
backupandrecoveryoperations”onpage66formoreinformation.
2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.
3.T urnoffthecomputerandallattacheddevices.Y ourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
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5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsrst,andthen
disconnecttheotherendsfromthecomputer.
6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.
7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
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Chapter10.Troubleshootinganddiagnostics
Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem
isnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage107
troubleshootingresources.
Basictroubleshooting
Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.
Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto
theLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.
SymptomAction
Thecomputerdoesnotstart
whenyoupressthepower
switch.
Themonitorscreenisblank.
Thekeyboarddoesnotwork.
Themousedoesnotwork.
Verifythat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
makesurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
Verifythat:
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector
onthegraphicscard.
Verifythat:
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.
•Nokeysarestuck.
Verifythat:
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.
•Themouseisclean.Referto“Opticalmouse”onpage83
foradditional
forfurtherinformation.
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SymptomAction
Theoperatingsystemdoesnot
start.
Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.
Verifythat:
•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.
Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,
see“Selectingastartupdevice”onpage76
Verifythatnokeysarestuck.
.
Troubleshootingprocedure
Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:
1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.
2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility
program”onpage73.
4.Gotothe“T roubleshooting”onpage88andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.
5.T ryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconguration,captureyourcurrentcongurationin
casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestorea
capturedconguration,dothefollowing:
•ForWindows7:ClickStart➙ControlPanel➙SystemandSecurity➙System➙System
Protection➙SystemRestore.
•ForWindows8:OpenControlPanel,andthenclickSystemandSecurity➙System➙System
Protection➙SystemRestore.
Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.
6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage104formoreinformation.
•Ifthediagnosticprogramdetectsahardwarefailure,contacttheLenovoCustomerSupportCenter.
SeeChapter11“Gettinginformation,help,andservice”onpage107formoreinformation.
•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See
Chapter11“Gettinginformation,help,andservice”onpage107formoreinformation.
•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.
7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.
8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting
information,help,andservice”onpage107formoreinformation.
Troubleshooting
Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.
Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware
optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:
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