Lenovo E50 User Manual

ServiceandTroubleshootingGuide

ThinkPadEdge11²,Edge13²,Edge14²,andEdge15²

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthefollowing:

•SafetyandWarrantyGuide

•WirelessrelatedinformationinonlineAccessHelpandAppendixC“Notices”onpage19.

•RegulatoryNotice

TheSafetyandWarrantyGuideandtheRegulatoryNoticehavebeenuploadedontheWeb
site.T orefertothem,gotohttp://www.lenovo.com/support,clickUserGuides&Manuals,
andthenfollowtheinstructionsonthescreen.

FifthEdition(November2011)

©CopyrightLenovo2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation...............iii

Conditionsthatrequireimmediateaction............iii

Safetyguidelines....................iv

Batteries.......................v

Rechargeablebatterynotice...............vi

Lithiumcoincellbatterynotice...............vii

Electricalcurrentsafetyinformation.............viii

Lasercompliancestatement...............ix

Chapter1.Findinginformation................1

LocatingtheLenovoLimitedWarrantyinformation..........1

LenovoWebsite(http://www.lenovo.com)............1

LenovoSupportWebsite..................1

Recordingyourcomputerinformation..............1

Chapter2.Gettinghelpandservice..............3

Gettinghelpandservice..................3

GettinghelpontheWeb..................3

CallingtheCustomerSupportCenter..............3

Gettinghelparoundtheworld.................4

Frequentlyaskedquestions.................5

Worldwidetelephonelist..................5

AppendixA.LenovoLimitedWarranty............13

TypesofWarrantyService.................14

SuplementodeGarantíaparaMéxico.............16

AppendixB.CustomerReplaceableUnits(CRUs)........17

AppendixC.Notices..................19

Notices.......................19

Exportclassicationnotice................20

Electronicemissionsnotices................20

FederalCommunicationsCommissionDeclarationofConformity...20

EUWEEEStatements..................23

ChinaWEEE.....................23

Taiwanrecycleinformation.................23

UkraineRoHS.....................24

©CopyrightLenovo2011i

ENERGYSTARmodelinformation..............24

NoticeforSafetyandWarrantyinformation...........26

NoticeforRegulatoryinformation..............26

Trademarks......................26

iiServiceandTroubleshootingGuide

Importantsafetyinformation

Note:

Readimportantsafetyinformationrst.

Thisinformationcanhelpyousafelyuseyournotebookpersonalcomputer.Follow
andretainallinformationincludedwithyourcomputer.Theinformationinthis
documentdoesnotalterthetermsofyourpurchaseagreementortheLenovo
LimitedWarranty.Formoreinformation,seeChapter3,WarrantyInformationin
theSafetyandWarrantyGuide.ThelatestSafetyandWarrantyGuidehasbeen
uploadedontheWebsite.See“NoticeforSafetyandWarrantyinformation”
onpage26.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeand
effective.However,personalcomputersareelectronicdevices.Powercords,
poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult
inphysicalinjuryorpropertydamage,especiallyifmisused.T oreducetheserisks,
followtheinstructionsincludedwithyourproduct,observeallwarningsonthe
productandintheoperatinginstructions,andreviewtheinformationincludedin
thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis
documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom
hazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In
additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)
shipwithexternalpoweradapters.Ifyouhavesuchaproduct,thisinformation
appliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputer
isunplugged,sothebatterysafetyinformationappliestoallcomputerproducts.

®

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproduct
damageisseriousenoughthattheproductshouldnotbeusedagainuntilit
hasbeeninspectedand,ifnecessary,repairedbyanauthorizedservicer .

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis
turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff
ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike
popping,crackingorhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,
theymightindicateapotentialsafetyissue.However,donottakerisksor
attempttodiagnosethesituationyourself.ContacttheCustomerSupport
Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,
seethefollowingWebsite:

©CopyrightLenovo2011iii

http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwear
orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa
component,donotusetheproduct.ContacttheCustomerSupportCenter
ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct
andhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou
haveanysafetyconcernswithyourproduct,stopusingtheproductand
unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan
speaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or
powersuppliesthatarecracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefroma
battery,orabuildupofforeignsubstancesonthebattery.

•Acracking,hissingorpoppingsound,orstrongodorthatcomesfromthe
product.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer
product,thepowercordorpoweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto
water.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperating
instructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)
thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou
cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta
suitablereplacement.

Safetyguidelines

Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandproperty
damage.

Formoreinformation,seeChapter1,ImportantsafetyinformationintheSafety
andWarrantyGuide.ThelatestSafetyandWarrantyGuidehasbeenuploadedon
theWebsite.See“NoticeforSafetyandWarrantyinformation”onpage26.

ivServiceandTroubleshootingGuide

Batteries

DANGER

PersonalcomputersmanufacturedbyLenovocontainacoincellbattery
toprovidepowertothesystemclock.Inaddition,manymobileproducts,
suchasnotebookcomputers,utilizearechargeablebatterypackto
providesystempowerwheninportablemode.Batteriessuppliedby
Lenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.

ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-made
orauthorized.Thesystemwillcontinuetoboot,butmaynotcharge
unauthorizedbatteries.Attention:Lenovohasnoresponsibilityfor
theperformanceorsafetyofunauthorizedbatteries,andprovidesno
warrantiesforfailuresordamagearisingoutoftheiruse.

Neverattempttoopenorserviceanybattery.Donotcrush,puncture,or
incineratebatteriesorshortcircuitthemetalcontacts.Donotexposethe
batterytowaterorotherliquids.Onlyrechargethebatterypackstrictly
accordingtoinstructionsincludedintheproductdocumentation.

Batteryabuseormishandlingcancausethebatterytooverheat,whichcan
causegassesorameto“vent”fromthebatterypackorcoincell.Ifyour
batteryisdamaged,orifyounoticeanydischargefromyourbatteryorthe
buildupofforeignmaterialsonthebatteryleads,stopusingthebattery
andobtainareplacementfromthebatterymanufacturer.

Batteriescandegradewhentheyareleftunusedforlongperiodsof
time.Forsomerechargeablebatteries(particularlyLithiumIonbatteries),
leavingabatteryunusedinadischargedstatecouldincreasetheriskofa
batteryshortcircuit,whichcouldshortenthelifeofthebatteryandcan
alsoposeasafetyhazard.DonotletrechargeableLithium-Ionbatteries
completelydischargeorstorethesebatteriesinadischargedstate.

ServiceandT roubleshootingGuidev

Rechargeablebatterynotice

DANGER

Donotattempttodisassembleormodifythebatterypack.Attemptingto
dosocancauseanexplosion,orliquidleakagefromthebatterypack.A
batterypackotherthantheonespeciedbyLenovo,oradisassembledor
modiedbatterypackisnotcoveredbythewarranty .

Iftherechargeablebatterypackisincorrectlyreplaced,thereisdanger
ofanexplosion.Thebatterypackcontainsasmallamountofharmful
substances.T oavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatterypackawayfromre.

•Donotexposeittowaterorrain.

•Donotattempttodisassembleit.

•Donotshort-circuitit.

•Keepitawayfromchildren.

•Donotdropthebatterypack.

Donotputthebatterypackintrashthatisdisposedofinlandlls.When
disposingofthebattery,complywithlocalordinancesorregulations.

Thebatterypackshouldbestoredatroomtemperature,chargedto
approximately30to50%ofcapacity.Werecommendthatbatterypackbe
chargedaboutonceperyeartopreventoverdischarge.

viServiceandTroubleshootingGuide

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran
equivalenttypethatisrecommendedbythemanufacturer.Thebattery
containslithiumandcanexplodeifnotproperlyused,handled,ordisposed
of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

ProductscontainingCR(manganesedioxide)lithiumcoincellbatteries
maycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply.See
http://www.dtsc.ca.gov/hazardouswaste/perchlorate.

ServiceandT roubleshootingGuidevii

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower ,telephone,andcommunicationcablesis
hazardous.

Toavoidashockhazard:

•Donotuseyourcomputerduringalightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,
maintenance,orrecongurationofthisproductduringanelectrical
storm.

•Connectallpowercordstoaproperlywiredandgroundedelectrical
outlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattached
tothisproduct.

•Wheneverpossible,useonehandonlytoconnectordisconnectsignal
cables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,or
structuraldamage.

•Disconnecttheattachedpowercords,batterypack,andallthecables
beforeyouopenthedevicecovers,unlessinstructedotherwiseinthe
installationandcongurationprocedures.

•Donotuseyoucomputeruntilallinternalpartsenclosuresarefastened
intoplace.Neverusethecomputerwheninternalpartsandcircuits
areexposed.

viiiServiceandTroubleshootingGuide

DANGER

•Connectanddisconnectcablesasdescribedinthefollowing
procedureswheninstalling,moving,oropeningcoversonthisproduct
orattacheddevices.

Toconnect:

1.T urneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.T urndevicesON.

Todisconnect:

1.T urneverythingOFF.

2.First,removepowercordsfrom
outlets.

3.Removesignalcablesfrom
connectors.

4.Removeallcablesfromdevices.

Thepowercordmustbedisconnectedfromthewalloutletorreceptacle
beforeinstallingallotherelectricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonly
afterallotherelectricalcableshavebeenconnectedtothecomputer .

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,or
transmitters)areinstalled,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproduct
couldresultinexposuretohazardouslaserradiation.Thereareno
serviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthan
thosespeciedhereinmightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaser
diode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotview
directlywithopticalinstruments,andavoiddirectexposuretothebeam.

Savetheseinstructions.

ServiceandT roubleshootingGuideix

xServiceandTroubleshootingGuide

Chapter1.Findinginformation

LocatingtheLenovoLimitedWarrantyinformation

TheLenovoLimitedWarrantyinformationisavailableat:
http://www.lenovo.com/warranty/llw_02

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyou
buy,upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgrades
andaccessoriesforyourcomputer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operating
systems,applicationprograms,networksetupandconguration,andcustom
installations.

•Purchaseupgradesandextendedhardwarerepairservices.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Recordingyourcomputerinformation

Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto
haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor
thisinformation.

©CopyrightLenovo20111

Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use
thefollowingtabletorecordthisinformation.

Productname

Machinetypeandmodel

Serialnumber(S/N)

Dateofpurchase

______________________________________________

______________________________________________

______________________________________________

______________________________________________

Youcanregisteryourcomputerbyfollowingtheinstructionsat:
http://www.lenovo.com/register

Youwillreceivethefollowingbenetsafterregisteringyourcomputer:

•Fasterservicewhenyoucallforhelp

•Automaticnoticationoffreesoftwareandspecialpromotionaloffers

2ServiceandTroubleshootingGuide

Chapter2.Gettinghelpandservice

Gettinghelpandservice

Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformation
aboutThinkPadnotebookcomputers,youwillndawidevarietyofsources
availablefromLenovotoassistyou.Thissectioncontainsinformationabout
wheretogoforadditionalinformationaboutThinkPadnotebookcomputers,what
todoifyouexperienceaproblemwithyourcomputer,andwhomtocallfor
serviceshoulditbenecessary.

Microsoft
updates.TheyareavailableviaWebdownload(connectionchargesmayapply)
orviaadisc.Formorespecicinformationandlinks,pleasegototheMicrosoft
Websiteathttp://www.microsoft.com.LenovooffersUpandRunningtechnical
assistancewithinstallationof,orquestionsrelatedto,ServicePacksforyour
Lenovo-preinstalledMicrosoftWindowsproduct.Forinformation,pleasecontact
theCustomerSupportCenteratthephonenumber(s)listedin“Worldwide
telephonelist”onpage5.Somefeesmightapply.

®

ServicePacksarethelatestsoftwaresourceforWindowsproduct

GettinghelpontheWeb

YoucanndsupportinformationforyourThinkPadnotebookcomputerat
http://www.lenovo.com/support.ResearchthisWebsitetolearnhowtosolve
problems,ndnewwaystouseyourcomputer,andlearnaboutoptionsthatcan
makeworkingwithyourThinkPadnotebookcomputereveneasier.

CallingtheCustomerSupportCenter

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,during
thewarrantyperiod,youcangethelpandinformationbytelephonethrough
theCustomerSupportCenter.Thefollowingservicesareavailableduringthe
warrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwith
determiningifyouhaveahardwareproblemanddecidingwhatactionis
necessarytoxtheproblem.

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovo
hardwareunderwarranty,trainedservicepersonnelareavailabletoprovide
theapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechanges
thatarerequiredafteraproducthasbeensold.Lenovooryourreseller,if
authorizedbyLenovo,willmakeselectedEngineeringChanges(ECs)available
thatapplytoyourhardware.

©CopyrightLenovo20113

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoor
nonwarrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformat
FRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

Todetermineifyourmachineisinwarrantyandwhenthewarrantyexpires,goto
http://www.lenovo.com/support,andclickWarranty,thenfollowtheinstructions
onthescreen.

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyour
Lenovohardwareproduct,seeChapter3,“Warrantyinformation”intheSafetyand
WarrantyGuide.

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnical
assistancerepresentativeneedstohelpyouresolveacomputerproblem.Please
ensurethatyouhavedownloadedthemostcurrentdriversandsystemupdates,
rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor
technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryour
proofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

ThetelephonenumbersforyourCustomerSupportCenterlocationarelocatedin
the“Worldwidetelephonelist”onpage5

Note:T elephonenumbersaresubjecttochangewithoutnotice.Forthelatest
listofCustomerSupportCentertelephonenumbersandhoursofoperation,visit
theSupportWebsiteathttp://www.lenovo.com/support/phone.Ifthenumber
foryourcountryorregionisnotlisted,contactyourLenovoresellerorLenovo
marketingrepresentative.

sectionofthisguide.

Gettinghelparoundtheworld

IfyoutravelwithyourcomputerorrelocateittoacountrywhereyourThinkPad
machinetypeissold,yourcomputermightbeeligibleforInternationalWarranty

4ServiceandTroubleshootingGuide

Service,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughout
thewarrantyperiod.Servicewillbeperformedbyserviceprovidersauthorized
toperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnot
beavailableinallcountries.InternationalWarrantyServiceisdeliveredthrough
themethodofservice(suchasdepot,carry-in,oron-siteservice)thatisprovided
intheservicingcountry.Servicecentersincertaincountriesmightnotbeable
toserviceallmodelsofaparticularmachinetype.Insomecountries,feesand
restrictionsmightapplyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarranty
Serviceandtoviewalistofthecountrieswhereserviceisavailable,goto
http://www.lenovo.com/support,clickWarranty,andfollowtheinstructionson
thescreen.

Frequentlyaskedquestions

Toensurethatyoureceivethebestperformancefromyourcomputer,browse
thefollowingWebpagetondinformationsuchasaidsfortroubleshootingand
answerstofrequentlyaskedquestions:

http://www.lenovo.com/support/faq

Worldwidetelephonelist

Phonenumbersaresubjecttochangewithoutnotice.Forthemostcurrentphone
numbers,gotohttp://www.lenovo.com/support/phone.

CountryorregionTelephonenumber

Africa

Algeria

Argentina

Australia

Austria01-24592-5901

BahrainKanooIT:0097317711722

Africa:[phone]
SouthAfrica:+27-11-3028888,0800110756and
[phone]
CentralAfrica:ContactthenearestLenovoBusiness
Partner

[phone](French,English)

0800-666-0011(Spanish)

131-426(English)

43-810-100654(Warrantyserviceandsupport)
(German)

BahrainBusinessMachineLLC:0097317584302

Chapter2.Gettinghelpandservice5

CountryorregionTelephonenumber

Belgium02-210-9820

Bolivia

Brazil

Brunei801-1041

Canada

Caribbean(Bermuda,Jamaica,
Tortola)

Chile800-361-213or188-800-442-488(T ollfree)

ChinaTechnicalSupportLine

China(HongKongS.A.R.)ThinkPad(Technicalenquiryhotline):2516-3939

China(MacauS.A.R.)ThinkPad(Technicalenquiryhotline):0800-839

Colombia1-800-912-3021(Spanish)

CostaRica0-800-011-1029(Spanish)

Croatia

Cyprus

CzechRepublic

Denmark4520-8200

DominicanRepublic

Ecuador

[phone](Warrantyserviceandsupport)
(Dutch)
02-210-9800
(French)

0800-10-0189(Spanish)

CallsmadefromwithintheSaoPauloregion:
(11)3889-8986
CallsmadefromoutsidetheSaoPauloregion:
0800-701-4815
(BrazilianPortuguese)

(English,BahasaMelayu)

1-800-565-3344
(English,French)

1-8004267378(English)

(Spanish)

800-990-8888
86-10-58851110
(Mandarin)

ThinkPadServiceCenter:3140-2788
(Cantonese,English,Mandarin)

ThinkPadServiceCenter:2871-5399
(Cantonese,English,Mandarin)

0800-0426

[phone]

[phone]

7010-5150(Warrantyserviceandsupport)
(Danish)

1-866-434-2080(Spanish)

1-800-426911(Spanish)

6ServiceandTroubleshootingGuide

CountryorregionTelephonenumber

Egypt

202-25948500(English,Arabic)

ElSalvador800-6264(Spanish)

Estonia[phone]

[phone]

Finland09-459-6960

[phone](Warrantyserviceandsupport)
(Finnish)

France0238-557-450

Hardware:0810-631-213(Warrantyserviceand
support)
Software:0810-631-020(Warrantyserviceand
support)
(French)

Germany

07032-15-49201
01805-004618(Warrantyserviceandsupport)
(German)

Greece

[phone]

Guatemala1800-624-0051(Spanish)

HondurasT egucigalpa:232-4222

SanPedroSula:552-2234
(Spanish)

Hungary[phone]

[phone]
(English,Hungarian)

India1800-425-2666or+91-80-2535-9183

(English)

Indonesia0215238823

001-803-606-282(Localnumberonly)
[phone](DID)
(English,BahasaIndonesia)

Ireland01-815-9202

01-881-1444(Warrantyserviceandsupport)
(English)

Israel

GivatShmuelServiceCenter:[phone]
(Hebrew,English)

Italy02-7031-6101

[phone](Warrantyserviceandsupport)
(Italian)

Chapter2.Gettinghelpandservice7

CountryorregionTelephonenumber

Japan

Jordan

Korea

Kuwait

Latvia[phone]

Lebanon

Lithuania[phone]

Libya

Luxembourg

Malaysia

Malta[phone]

Mexico

MiddleEast

ThinkPadbatteryrecall:0120-277-874

PCProductsT ollFree:0120-20-5550/5555
ForInternational:[phone]

Note:Theabovenumberswillbeansweredwith
aJapaneselanguagevoiceprompt.Fortelephone
supportinEnglish,pleasewaitfortheJapanese
voiceprompttoend,andanoperatorwillanswer.
Pleaseaskfor“Englishsupportplease,”andyourcall
willbetransferredtoanEnglishspeakingoperator.

PCSoftware0120-558-695
Overseascalls:[phone]
(Japanese)

JordanBusinessSystems:0096265000999(ext.
713/127)
GeneralComputer&Electronic(GCE):009626551
3879

1588-6782(Korean)

EasaHussainAlY ousi:0096522445280
AM.KHORAFI:00965220011001127
KhoraBusinessMachines(KBM):0096522594611
DiyarUnitedCompany:009654378383
RedingtonKuwait:0096524333203,25456250/
25456251

Quantech:009611999500
ComputerBusinessMachine(CBM):009611680
180
ElHacebS.A.L:009611771300

[phone](French,English)

[phone]
[phone]
(French)

1800-88-1889(Localnumberonly)
[phone](DID)
(English,BahasaMelayu)

001-866-434-2080(Spanish)

[phone]

8ServiceandTroubleshootingGuide

CountryorregionTelephonenumber

Netherlands

[phone]
(Dutch)

NewZealand

Nicaragua

0800-733-222(English)

001-800-220-1830(Spanish)

Norway6681-1100

8152-1550(Warrantyserviceandsupport)
(Norwegian)

OmanKhimjiRamdasComputerCommunicationSystems:

0096824696255
OverseasBusinessMachines(OBM):009682460
1072,24605018
GulfBusinessMachinesServices:(GBMS)00968
24559831

Pakistan

INFOTECH(pvt)Ltd.:009242111427427
InternationalOfceProducts(pvt)Ltd.:0092212
422569,00922132412023
SellingBusinessSystems:0092215689823

Panama206-6047

001-866-434-2080(LenovoCustomerSupport
Center-Tollfree)
(Spanish)

Paraguay

Peru

Philippines

009-800-52-10026(Spanish)

0-800-50-866(Spanish)

1800-1601-0033(Localnumberonly)
[phone](DID)
(English,Filipino)

Poland[phone]

(Polski)

Portugal

[phone](Portuguese)

QatarAlManaComputerServices:009744489966(ext.

1992)
QatarComputerServicesW.L.L:009744441212
GulfBusinessMachines:00-9744621395

Romania[phone]

RUCIS(RussiaandCIS)ForRussia:88001007888(Tollfreenumber)

ForCISCountries:0040316205099(Payable)
(RussianandEnglish)

SaudiArabia8008200140(English,Arabic)

Chapter2.Gettinghelpandservice9

CountryorregionTelephonenumber

Singapore8006011343(Localnumberonly)

Slovakia

Slovenia[phone](Slovenian)

Spain

SriLanka

Sweden

Switzerland

Taiwan

Thailand

Turkey

Ukraine0800507333

UnitedArabEmirates

UnitedKingdom01475-555-055

UnitedStates1-800-426-7378(Select“Option#1”)

Uruguay

Venezuela

[phone](DID)
(English)

[phone]

91-714-7983
0901-100-000
(Spanish)

[phone]
[phone]
(English)

08-477-4420
077-117-1040(Warrantyserviceandsupport)
(Swedish)

058-333-0900
0800-55-54-54(Warrantyserviceandsupport)
(German,French,Italian)

0800-000-702(Mandarin)

1800-060-066(Localnumberonly)
6622734088
[phone](DID)
(Thai,English)

00800-4463-2041(Turkish)

0040214010870(Payable)
(Ukrainian,Russian,English)

80002000141(English,Arabic)

08705-500-900(Standardwarrantysupport)
(English)

(English)

000-411-005-6649(Spanish)

0-800-100-2011(Spanish)

10ServiceandTroubleshootingGuide

CountryorregionTelephonenumber

Vietnam

ForNorthernAreaandHanoiCity:
84439462000or84439426457
ForSouthernAreaandHoChiMinhCity:
84838295160or84439426457
(Vietnamese,English)

Yemen

AlKhirbashandAgencies&TradingCo.:
0096712098278
YemenBusinessMachines(YBM):
009673213324/214655,9673213909/213324

Chapter2.Gettinghelpandservice11

12ServiceandTroubleshootingGuide

AppendixA.LenovoLimitedWarranty

ThisAppendixprovidesinformationregardingthewarrantyperiodandtypeof
warrantyserviceapplicabletoyourLenovohardwareproductinyourcountry
orregion.

ThinkPadEdge11"

MachineType

0328,2545

ThinkPadEdge13"

MachineType

0196,0197,0492

CountryorRegion

ofPurchaseWarrantyPeriod

US,Canada,Mexico,
Australia,Japan,and
NewZealand

Other

CountryorRegionof
Purchase

Other

TypeofWarranty

Service

PartsandLabor­1year

Batterypack-1
year

PartsandLabor­1year

Batterypack-1
year

WarrantyperiodTypeofWarranty

Service

PartsandLabor­1year

Batterypack-1
year

PartsandLabor­1year

Batterypack-1
year

3,1

1

4,1

1

3,1 Australia

1

4,1

1

©CopyrightLenovo201113

ThinkPadEdge13"

MachineType

0217,0221,0250

CountryorRegionof
Purchase

AsiaPacic,US,
Canada,Mexico,
Australia,NewZealand,
andJapan

Other

ThinkPadEdge14"andEdge15"

MachineType

0199,0301,0302,

0319,0578,0579

CountryorRegionof
Purchase

andJapan

Other

WarrantyperiodTypeofWarranty

PartsandLabor­1year

Batterypack-1
year

PartsandLabor­1year

Batterypack-1
year

WarrantyperiodTypesofWarranty

PartsandLabor­1year

Batterypack-1
year

PartsandLabor­1year

Batterypack-1
year

Service

3,1

4,1

Service

3,1 Australia,NewZealand,

4,1

1

1

1

1

Ifrequired,yourServiceProviderwillproviderepairorexchangeservice
dependingonthetypeofwarrantyservicespeciedforyourproductandthe
availableservice.Schedulingofservicewilldependuponthetimeofyourcall,
partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostfor
installationbyyou.CRUinformationandreplacementinstructionsareshipped
withyourproductandareavailablefromLenovoatanytimeuponrequest.CRUs
thatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.Installationof
Self-serviceCRUsisyourresponsibility.Y oumayrequestthataServiceProvider
installOptional-serviceCRUsunderoneoftheothertypesofwarrantyservice
designatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswould

14ServiceandTroubleshootingGuide

beinstalledforyou.Y oumayndalistofCRUsandtheirdesignationinthe
publicationthatwasshippedwithyourproductoratwww.lenovo.com/CRUs.
TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)return
instructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwith
thereplacementCRU;and2)youmaybechargedforthereplacementCRUifthe
ServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty(30)
daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangethe
productatyourlocation.Y oumustprovideasuitableworkingareatoallow
disassemblyandreassemblyoftheproduct.Somerepairsmayneedtobe
completedataservicecenter.Ifso,theServiceProviderwillsendtheproductto
theservicecenteratitsexpense.

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedata
designatedservicecenter,withshippingattheexpenseoftheServiceProvider.
Youareresponsiblefordisconnectingtheproductandpackingitinashipping
containerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.A
courierwillpickupyourproductanddeliverittothedesignatedservicecenter.
Theservicecenterwillreturntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchanged
afteryoudeliverittoadesignatedservicecenteratyourriskandexpense.After
theproducthasbeenrepairedorexchanged,itwillbemadeavailabletoyoufor
collection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignated
servicecenterafteryoudeliveritatyourriskandexpense.Aftertheproduct
hasbeenrepairedorexchanged,itwillbereturnedtoyouatLenovo’sriskand
expense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerT wo-WayMail-InService,yourproductwillberepairedor
exchangedafteryoudeliverittoadesignatedservicecenteratyourriskand
expense.Aftertheproducthasbeenrepairedorexchanged,itwillbemade
availabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrange
returnshipment,theServiceProvidermaydisposeoftheproductasitseest,
withnoliabilitytoyou.

AppendixA.LenovoLimitedWarranty15

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyour
location.Y ouareresponsibleforitsinstallationandvericationofitsoperation.
Thereplacementproductbecomesyourpropertyinexchangeforthefailed
product,whichbecomesthepropertyofLenovo.Youmustpackthefailedproduct
intheshippingcartoninwhichyoureceivedthereplacementproductandreturnit
toLenovo.Transportationcharges,bothways,shallbeatLenovo’sexpense.If
youfailtousethecartoninwhichthereplacementproductwasreceived,youmay
beresponsibleforanydamagetothefailedproductoccurringduringshipment.
YoumaybechargedforthereplacementproductifLenovodoesnotreceivethe
failedproductwithinthirty(30)daysofyourreceiptofthereplacementproduct.

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadade
Lenovoyseráefectivoúnicayexclusivamenteparalosproductosdistribuidosy
comercializadosdentrodelTerritoriodelosEstadosUnidosMexicanos.Encaso
deconicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránuna
garantíadetreinta(30)díaspordefectosdeinstalacióndesdelafechadecompra.
Lenovonoesresponsabledelainformaciónincluidaendichosprogramasde
softwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previa
obtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,
llamealCentrodesoportealclienteal001-866-434-2080,dondeledirigiránal
Centrodeservicioautorizadomáscercano.SinoexistieseningúnCentrode
servicioautorizadoensuciudad,poblaciónoenunradiode70kilómetrosdesu
ciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonable
relacionadoconeltransportedelproductoasuCentrodeservicioautorizadomás
cercano.Porfavor,llamealCentrodeservicioautorizadomáscercanopara
obtenerlasaprobacionesnecesariasolainformaciónrelacionadaconelenvío
delproductoyladireccióndeenvío.

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios

Importadopor:
LenovoMéxicoS.deR.L.deC.V .
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F.,México
C.P .05349
Tel.[phone]

16ServiceandTroubleshootingGuide

AppendixB.CustomerReplaceableUnits(CRUs)

CustomerReplaceableUnits(CRUs)arecomputerpartsthatthecustomer
canupgradeorreplace.TherearetwotypesofCRUs:self-serviceand
optional-service.Self-serviceCRUsareeasytoinstall.Theymaybestandalone
orlatched,orrequireascrewdrivertoremoveamaximumoftwoscrews,whereas
optional-serviceCRUsrequiresometechnicalskill,aswellastoolssuchasa
screwdriver.However,bothself-serviceandoptional-serviceCRUsaresafefor
thecustomertoremoveandreplace.

Customersareresponsibleforreplacingallself-serviceCRUs.Optional-service
CRUscanberemovedandinstalledbycustomersor,duringthewarrantyperiod,
byaLenovoservicetechnician.

Lenovonotebookcomputerscontainbothself-serviceandoptional-serviceCRUs:

•Self-serviceCRUs:theseCRUscanbeunplugged,oraresecuredbynomore
thantwoscrews.ExamplesofthistypeofCRUaretheACadapter,thepower
cord,thebattery,andtheharddrive.Insomeproducts,suchcomponentsas
memory,wirelesscards,notebookkeyboards,andpalmrestswithngerprint
readerandtouchpadmayalsobeCRUs.

•Optional-serviceCRUs:theseCRUsareisolatedpartswithinthecomputer
thatareconcealedbyanaccesspanel,whichistypicallysecuredbymorethan
twoscrews.Oncetheaccesspanelisremoved,theCRUisvisible.Bothtypes
ofCRUarelistedinthetableonthefollowingpage.

OnlineAccessHelpandLenovoInternetSupportsite,
http://www.lenovo.com/CRUs,provideinstructionsforreplacingself-service
andoptional-serviceCRUs.

TostarttheAccessHelpprogram,doasfollows:

•ForWindows7:ClickStartandclickHelpandSupport.IntheWindowsHelp
andSupport,clickLenovoAccessHelp.

•ForWindowsXP:ClickStart,movethepointertoAllPrograms;thento
ThinkVantage;thenclickAccessHelp.

LenovoInternetSupportsite,http://www.lenovo.com/CRUs,offersthreeoptions
tobeginyoursearch:autodetect,“enterthemachinetype,”anda“dropdown
andselect.”Additionally,theSetupInstructionsprovidesinstructionsforseveral
criticalCRUs.

Ifyouareunabletoaccesstheseinstructionsorifyouhavedifcultyreplacinga
CRU,youcanusethefollowingadditionalresource:

•TheCustomerSupportCenter.ForthetelephonenumberoftheSupport
Centerforyourcountryorregion,see“Worldwidetelephonelist”onpage5.

©CopyrightLenovo201117

Note:UseonlycomputerpartsprovidedbyLenovo.Forwarrantyinformation
abouttheCRUsforyourmachinetype,seeChapter3,WarrantyInformation
intheSafetyandWarrantyGuide.

ThefollowingtablesprovidealistofCRUsforyourcomputerandtellwheretond
thereplacementinstructions.

Table1.Self-serviceCRUs

Setup
Instructions

ACadapter

PowercordforACadapter

TrackPoint

BatteryXXX

Storagedevice(HDD)

MemoryXX

Opticaldrive(*1)

Table2.Optional-serviceCRUs

Palmrest(*1)

PCIExpressMiniCardfor
wirelessLAN/WiMAX

PCIExpressMiniCardfor
wirelessWAN

®

capX

X

X

Setup
Instructions

AccessHelp

AccessHelp

Online
Hardware
Maintenance
Manual

XX

XX

Online
Hardware
Maintenance
Manual

XX

XX

XX

*1ThinkPadEdge14"orEdge15"modelonly

18ServiceandTroubleshootingGuide

AppendixC.Notices

Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthis
documentinallcountries.ConsultyourlocalLenovorepresentativeforinformation
ontheproductsandservicescurrentlyavailableinyourarea.Anyreferencetoa
Lenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalent
product,program,orservicethatdoesnotinfringeanyLenovointellectual
propertyrightmaybeusedinstead.However,itistheuser’sresponsibilityto
evaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatter
describedinthisdocument.Thefurnishingofthisdocumentdoesnotgiveyou
anylicensetothesepatents.Y oucansendlicenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOF
ANYKIND,EITHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,
THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT ,MERCHANTABILITY
ORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,this
statementmaynotapplytoyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.
Changesareperiodicallymadetotheinformationherein;thesechangeswillbe
incorporatedinneweditionsofthepublication.Lenovomaymakeimprovements
and/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantation
orotherlifesupportapplicationswheremalfunctionmayresultininjuryordeath
topersons.Theinformationcontainedinthisdocumentdoesnotaffector
changeLenovoproductspecicationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectual
propertyrightsofLenovoorthirdparties.Allinformationcontainedinthis
documentwasobtainedinspecicenvironmentsandispresentedasan
illustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayit
believesappropriatewithoutincurringanyobligationtoyou.

©CopyrightLenovo201119

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedfor
convenienceonlyanddonotinanymannerserveasanendorsementofthose
Websites.ThematerialsatthoseWebsitesarenotpartofthematerialsforthis
Lenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolled
environment.Therefore,theresultobtainedinotheroperatingenvironments
mayvarysignicantly.Somemeasurementsmayhavebeenmadeon
development-levelsystemsandthereisnoguaranteethatthesemeasurements
willbethesameongenerallyavailablesystems.Furthermore,somemeasurements
mayhavebeenestimatedthroughextrapolation.Actualresultsmayvary.Usersof
thisdocumentshouldverifytheapplicabledatafortheirspecicenvironment.

Exportclassicationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations
(EAR)andhasanExportClassicationControlNumber(ECCN)of4A994.b.It
canbere-exportedexcepttoanyoftheembargoedcountriesintheEARE1
countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoThinkPadEdge11",Edge13",Edge14",and
Edge15",machinetypes0196,0197,0199,0217,0221,0250,0301,0302,0319,
0328,0492,0578,0579,and2545.

FederalCommunicationsCommissionDeclarationof Conformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassB
digitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceinaresidential
installation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,may
causeharmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthis
equipmentdoescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuserisencouragedto
trytocorrecttheinterferencebyoneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhich
thereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedby
usingotherthanspeciedorrecommendedcablesandconnectorsorby
unauthorizedchangesormodicationstothisequipment.Unauthorizedchanges
ormodicationscouldvoidtheuser'sauthoritytooperatetheequipment.

20ServiceandTroubleshootingGuide

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:(1)thisdevicemaynotcauseharmfulinterference,and
(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethat
maycauseundesiredoperation.

ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003du
Canada.

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncil
Directive2004/108/EContheapproximationofthelawsoftheMember
Statesrelatingtoelectromagneticcompatibility.Lenovocannotaccept
responsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodicationoftheproduct,includingtheinstallationof
optioncardsfromothermanufacturers.

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassB
InformationTechnologyEquipmentaccordingtoEuropeanStandardEN55022.
ThelimitsforClassBequipmentwerederivedfortypicalresidentialenvironments
toprovidereasonableprotectionagainstinterferencewithlicensedcommunication
devices.

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischen
Verträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie
2004/108/EG(früher89/336/EWG)zurAngleichungderRechtsvorschriftenüber

AppendixC.Notices21

dieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaatenundhältdie
GrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschrieben
zuinstallierenundzubetreiben.DesWeiterendürfenauchnurvonder
LenovoempfohleneKabelangeschlossenwerden.Lenovoübernimmtkeine
VerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponenten
vonFremdherstellernohneEmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvon
Betriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln“EMVG(früher„Gesetzüberdieelektromagnetische
VerträglichkeitvonGeräten“).DiesistdieUmsetzungderEU-Richtlinie
2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdie
elektromagnetischeVerträglichkeitvonBetriebsmitteln,EMVGvom20.
Juli2007(früherGesetzüberdieelektromagnetischeVerträglichkeitvon
Geräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVG
dasEG-Konformitätszeichen-CE-zuführen.Verantwortlichfürdie
KonformitätserklärungnachParagraf5desEMVGistdieLenovo(Deutschland)
GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022
KlasseB.

KoreaClassBcompliancestatement

JapanVCCIClassBcompliancestatement

22ServiceandTroubleshootingGuide

Japancompliancestatementforproductswhichconnecttothepowermains
withratedcurrentlessthanorequalto20Aperphase

LenovoproductserviceinformationforTaiwan

EUWEEEStatements

TheWasteElectricalandElectronicEquipment(WEEE)markappliesonlyto
countrieswithintheEuropeanUnion(EU)andNorway.Appliancesarelabeledin
accordancewithEuropeanDirective2002/96/ECconcerningwasteelectricaland
electronicequipment(WEEE).TheDirectivedeterminestheframeworkforthe
returnandrecyclingofusedappliancesasapplicablethroughouttheEuropean
Union.Thislabelisappliedtovariousproductstoindicatethattheproductisnot
tobethrownaway,butratherreclaimeduponendoflifeperthisDirective.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingper
AnnexIVoftheWEEEDirectivemustnotdisposeofendoflifeEEEasunsorted
municipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,recoveryofWEEEandminimizeanypotentialeffectsofEEEonthe
environmentandhumanhealthduetothepresenceofhazardoussubstances.For
additionalWEEEinformationgoto:http://www.lenovo.com/lenovo/environment.

ChinaWEEE

Taiwanrecycleinformation

AppendixC.Notices23

UkraineRoHS

ENERGYSTARmodelinformation

ENERGYSTAR
andtheU.S.DepartmentofEnergyaimedatsavingmoneyandprotectingthe
environmentthroughenergyefcientproductsandpractices.

LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualied
designation.Lenovocomputersofthefollowingmachinetypes,iftheENERGY
STARmarkisafxed,havebeendesignedandtestedtoconformtotheENERGY
STARprogramrequirementsforcomputers.

0196,0197,0199,0217,0221,0250,0301,0302,0319,0328,0492,0578,0579,
and2545

ByusingENERGYSTARqualiedproductsandtakingadvantageofthe
power-managementfeaturesofyourcomputer,youcanhelpreducethe
consumptionofelectricity.Reducedelectricalconsumptioncancontribute
topotentialnancialsavings,acleanerenvironment,andthereductionof
greenhousegasemissions.

FormoreinformationaboutENERGYSTAR,visitthefollowingWebsite:

http://www.energystar.gov

Lenovoencouragesyoutomakeefcientuseofenergyanintegralpartofyour
day-to-dayoperations.Tohelpinthisendeavor,Lenovohaspresetthefollowing
power-managementfeaturestotakeeffectwhenyourcomputerhasbeeninactive
foraspeciedlengthoftime:

®

isajointprogramoftheU.S.EnvironmentalProtectionAgency

24ServiceandTroubleshootingGuide

Windows7WindowsXP

•Powerplan:EnergySaveratACmode
Turnoffthedisplay:After10minutes
Putthecomputertosleep:After25
Advancedpowersettings:

-T urnoffharddisks:After15
minutes

-Hibernate:Never

•Powerscheme:EnergySaveratAC

mode

Turnoffmonitor:After10minutes
Turnoffharddisks:After15minutes
Systemstandby:After25minutes
Systemhibernates:Never

ToawakenyourcomputerfromSleep(Windows7)orSystemStandby(Windows
XP)mode,pressFnkeyonyourkeyboard.Formoreinformationaboutthese
settings,seeyourWindowsHelpandSupportinformationsystem.

TheWakeonLAN

®

functionissettoEnablewhenyourLenovocomputeris
shippedfromthefactory,andthesettingremainsvalidevenwhenthecomputeris
inSleeporStandbymode.IfyoudonotneedtohaveWakeonLANsettoEnable
whileyourcomputerisinSleeporStandbymode,youcanreducethepower
consumptionandprolongthetimeinSleeporStandbymode,byswitchingthe
settingofWakeonLANforSleeporStandbymodetoDisable.Toswitchthe
settingofWakeonLAN,gotoDeviceManageranddoasfollows:

ForWindows7:

1.ClickStart➙Controlpanel.

2.ClickHardwareandSound➙DeviceManager.

3.IntheDeviceManagerwindow,expandNetworkadapters.

4.Right-clickyournetworkadapterdevice,andclickProperties.

5.ClickthePowerManagementtab.

6.CleartheAllowthisdevicetowakethecomputercheckbox.

7.ClickOK.

ForWindowsXP:

1.ClickStart➙Controlpanel.

2.ClickPerformanceandMaintenance➙System.

3.ClicktheHardwaretab,andclickDeviceManager.

4.IntheDeviceManagerwindow,expandNetworkadapters.

5.Right-clickyournetworkadapterdevice,andclickProperties.

6.ClickthePowerManagementtab.

7.CleartheAllowthisdevicetobringthecomputeroutofstandbycheck
box.

8.ClickOK.

AppendixC.Notices25

NoticeforSafetyandWarrantyinformation

ThelatestSafetyandWarrantyGuidehasbeenuploadedontheWebsite.T o
refertoit,gotohttp://www.lenovo.com/support,andthenclickUserGuides

&Manuals.

NoticeforRegulatoryinformation

ThelatestRegulatoryNoticehasbeenuploadedontheWebsite.Torefertoit,go
tohttp://www.lenovo.com/support,andthenclickUserGuides&Manuals.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,other
countries,orboth:

Lenovo
ThinkPad
ThinkVantage
TrackPoint

MicrosoftandWindowsaretrademarksorregisteredtrademarksoftheMicrosoft
groupofcompanies.

Othercompany,product,orservicenamesmaybetrademarksorservicemarks
ofothers.

26ServiceandTroubleshootingGuide

PartNumber:0A96712

PrintedinChina

(1P)P/N:0A96712

*0A96712*