Lenovo E10 User Manual

ThinkPadEdge11”andE10
HardwareMaintenanceManual

ThinkPadEdge11”andE10
HardwareMaintenanceManual

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder
AppendixA“Notices”onpage115

.

SecondEdition(May2011)

©CopyrightLenovo2010,2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Safetyinformation.....1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices—multilingualtranslations.....4

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdrive...24
Importantnoticeforreplacingasystem

board................24

Howtouseerrormessage........24

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................24

Productdenition............24

FRUidenticationforCTO,CMV ,andGAV

products...............25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

DiagnosticsusingPC-DoctorforDOS....28

LenovoThinkVantageT oolbox.......31

FRUtests...............32

Powersystemcheckout...........33

Checkingtheacadapter.........33

Checkingoperationalcharging......33

Checkingthebatterypack........34

Checkingthebackupbattery.......34

Chapter4.Relatedservice

information..............37

RestoringthefactorycontentsbyusingRecovery

DiscSet.................37

Passwords................38

Power-onpassword...........38

Hard-diskpassword...........38

Supervisorpassword..........39

Howtoremovethepower-onpassword...39
Howtoremovethehard-diskpassword...39

Powermanagement............40

Screenblankmode...........40

Sleeporstandbymode.........40

Hibernationmode...........41

Symptom-to-FRUindex...........41

Numericerrorcodes..........42

Errormessages............44

No-beepsymptoms...........44

LCD-relatedsymptoms.........44

Intermittentproblems..........45

Undeterminedproblems.........45

Chapter5.Statusindicators.....47

Chapter6.Fnkeycombinations...49

Chapter7.FRUreplacement

notices................53

Screwnotices...............53

Retainingserialnumbers...........54

Restoringtheserialnumberofthesystem

unit.................54

RetainingtheUUID...........55

ReadingorwritingtheECAinformation...55

Chapter8.Removingandreplacinga

FRU..................57

BeforeservicingThinkPadEdge11”......58

1010Batterypack.............59

1020Bottomdoor.............60

1030Harddiskdrive(HDD)..........62

1040DIMM................64

1050PCIExpressMiniCardforwirelessLAN..65
1060PCIExpressMiniCardforwirelessWAN..67

1070Keyboard..............68

1080Palmrestassembly,power-onboard

assembly(withcable),andmicrophone.....71

1090Bluetoothdaughtercard(BDC-2).....75

1100I/Oboard..............76

1110Speakerassembly...........77

1120Systemboard,fanassembly,andbackup

battery..................77

1130LCDunit...............83

1140CRTboardassembly(withcable).....85

1150DC-incableandbasecoverassembly...85

2010LCDbezelassembly..........88

2020Integratedcamera...........89

2030LCDpanel,hinges,andLCDcable....90

2040AntennakitandLCDrearcoverassembly..93

©CopyrightLenovo2010,2011

iii

Chapter9.Locations.........95

Frontview................95

Rearview.................96

Bottomview...............96

Chapter10.Partslist.........97

Overall..................98

LCDFRUs................104

Keyboard.................107

ACadapters...............108

Miscellaneousparts............108

Powercords...............109

Recoverydiscs..............110

Windows7HomeBasic(32bit)DVDs....110

Windows7HomePremium(32bit)DVDs..110
Windows7HomePremium(64bit)DVDs..111

Windows7Professional(64bit)DVDs....112

Windows7Starter(32bit)DVDs......113

Commonservicetools...........114

AppendixA.Notices........115

Electronicemissionnotices..........116

Trademarks................116

ivThinkPadEdge11”andE10HardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadEdge11"andE10

MT0328and2545

®

products:

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1

.

©CopyrightLenovo2010,2011

v

viThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices—multilingualtranslations”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2010,2011

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

2ThinkPadEdge11”andE10HardwareMaintenanceManual

–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

Chapter1.Safetyinformation3

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices—multilingualtranslations

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

4ThinkPadEdge11”andE10HardwareMaintenanceManual

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14ThinkPadEdge11”andE10HardwareMaintenanceManual

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22ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby
thismanual:

•“StrategyforreplacingFRUs”onpage23
–“Strategyforreplacingaharddiskdrive”onpage24
–“Importantnoticeforreplacingasystemboard”onpage24
–“Howtouseerrormessage”onpage24

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage24
–“Productdenition”onpage24
–“FRUidenticationforCTO,CMV,andGAVproducts”onpage25

Important:BIOSanddevicedriverxesarecustomer-installable.TheBIOSanddevicedriversareposted
onthecustomersupportsitehttp://www.lenovo.com/support

SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacements
fortheLenovo
http://www.lenovoservicetraining.com/ion/

AdvisecustomerstocontacttheCustomerSupportCenterat800-426-7378iftheyneedassistancein
obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.

CustomersinCanadashouldcalltheCustomerSupportCenterat800-565-3344forassistanceordownload
information.

®

authorizedservicetechniciansareavailableinthefollowingsupportsite:

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs
listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore
completingtheserviceaction.

Todownloadsoftwarexes,drivers,andBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support

2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.

3.SelectDownloadsanddrivers.

4.Followthedirectionsonthescreenandinstallthenecessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall
theoriginalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

©CopyrightLenovo2010,2011

23

Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running

AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView
Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV ,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,
ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT
and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit
MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial
bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)

24ThinkPadEdge11”andE10HardwareMaintenanceManual

•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare
custommodelsandarenotfoundintheHMM.

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame
xedmodelnumber.

FRUidenticationforCTO,CMV ,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEW,eSupport,andtheHMM.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMA TION.

UsingeSupport

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).

•eSupportcanbeaccessedatthefollowingWebsite:http://www.lenovo.com/support

•Toviewthekeycommodities,clickonPARTSINFORMA TION,thenP ARTSLOOKUP .Typeinthemodel
typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS
SHIPPEDWITHYOURSYSTEM.

FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•ToviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under
QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMA TION.Under“FilterbyCategory”
selectSERVICEP ARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof
servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.

UsingtheHMM

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.

Chapter2.Importantserviceinformation25

26ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodorst”onpage27

•“Checkoutguide”onpage28
–“DiagnosticsusingPC-DoctorforDOS”onpage28
–“Testingthecomputer”onpage29
–“DetectingsysteminformationwithPC-Doctor”onpage31
–“LenovoThinkVantageT oolbox”onpage31
–“FRUtests”onpage32

•“Powersystemcheckout”onpage33
–“Checkingtheacadapter”onpage33
–“Checkingoperationalcharging”onpage33
–“Checkingthebatterypack”onpage34
–“Checkingthebackupbattery”onpage34

ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor
diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Important:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,usenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe
computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,
dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat
themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur
foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,
electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou
suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do
notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

®

forDOS

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:

•Nameandphonenumberofservicetechnician

•Dateofservice

•Dateonwhichthemachinefailed

•Dateofpurchase

•Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

•ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

•FailingFRUnameandpartnumber

•Machinetype,modelnumber,andserialnumber

•Customer'snameandaddress

©CopyrightLenovo2010,2011

27

Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe

computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating
environment,orimpropermaintenancebythecustomer.Followingisalistofsomecommonitemsthat
arenotcoveredunderwarrantyandsomesymptomsthatmightindicatethatthesystemwassubjected
tostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacadapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts,
prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Y oucan
detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:PC-DoctorforDOSisavailableatthefollowingWebsite:http://www.lenovo.com/support

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.T oavoidthisproblem,
youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.

ToenterBIOSSetupUtility,doasfollows:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.

28ThinkPadEdge11”andE10HardwareMaintenanceManual

Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe

passwordisentered.Y oucanstarttheutilitybypressingEnterinsteadofenteringthesupervisorpassword;
however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.

OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If
youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis
availableonthefollowingWebsite:http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe
dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer

Inthisproduct,youneedanexternalopticaldrivetousethePC-DoctordiagnosticCDtotestthehardware
features.

Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,
CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical
discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly
appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted
fromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.T urnoffthecomputer.

2.AttachanexternalopticaldrivethroughtheUSBconnectortothecomputer.

3.Settheexternalopticaldriveasastartupdevice.

4.T urnoffthecomputer.

5.T urnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on
page33,andcheckthepowersources.

Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage41.

6.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

7.InsertthePC-DoctorCDintotheexternalopticaldrive.

8.PresscursorkeystoselectA TAPICDx(x:0,1,...)andthenpressEnter.

9.Followtheinstructionsonthescreen.

10.ThemainpanelofPC-Doctorappears.

11.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Y oucanselectanitemnotonlywiththearrowkeys,butalsowiththeT rackPoint
InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Chapter3.Generalcheckout29

®

pointer.

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames

Diagnostics

Run Normal Test
Run Quick Test
CPU/Coprocessor

Systemboard

System Memory

Video Adapter
Fixed Disks
Diskette Drives
Other Devices
Communication

Interactive Tests Hardware Info Utility Quit F1=Help

PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. All Rights Reserved.

Use the cursor keys and ESC to move in menus. Press ENTER to select.

Wireless LAN

mayappearinthePC-Doctormenu.

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveTests

•RunNormalT est

•RunQuickT est

•CPU/Coprocessor

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•OtherDevices

•WirelessLAN

•AdvancedMemoryTests

Notes:

•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it
cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor
attachedtoyourcomputer ,detachitbeforerunningPC-DoctorforDOS.

•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveT est

•IntelWLANRadioTest

12.Runtheapplicablefunctiontest.

13.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

14.T oexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

30ThinkPadEdge11”andE10HardwareMaintenanceManual

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

HardwareInfo

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•LogicalDiskDrives

•VGAInformation

•IDEDriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

Utility

•RunExternalT ests

•SurfaceScanHardDisk

•BenchmarkSystem

•DOSShell

•T echSupportForm

•BatteryRundown

•ViewT estLog

•PrintLog

•SaveLog

•FullEraseHardDrive

•QuickEraseHardDrive

LenovoThinkVantageT oolbox

LenovoThinkVantage
Itenablesyoutoviewsymptomsofcomputerproblemsandsolutionsforthem,andincludesautomatic
noticationwhenactionisrequired,computingassistance,advanceddiagnostics,anddiagnostichistory.

Note:ThelatestLenovoThinkVantageToolboxisavailableatthefollowingWebsite:
http://www.lenovo.com/support

ToinstallthelatestLenovoThinkVantageT oolboxonthecomputer,followtheinstructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7:
ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo'sSystemHealthandDiagnostics.

WindowsXP:

ClickStart➙AllPrograms➙ThinkVantage➙LenovoThinkVantageT oolbox.

Followtheinstructionsonthescreen.LenovoThinkVantageToolboxalsohasproblemdeterminationaids
thatdeterminesoftwareandusageproblems.

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

®

ToolboxisadiagnosticprogramthatworksthroughtheWindowsoperatingsystem.

Chapter3.Generalcheckout31

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics➙CPU/Coprocessor

2.Diagnostics➙Systemboard

Power

LCDunit

Audio

SpeakerInteractiveT ests➙InternalSpeaker

Keyboard

Harddiskdriveorsolidstate
drive

Diskettedrive1.Diagnostics➙DisketteDrives

Memory

TrackPointorpointing
device

Diagnostics➙ThinkPadDevices➙ACAdapter➙Battery1(Battery2)

1.Diagnostics➙VideoAdapter

2.InteractiveT ests➙Video

EntertheBIOSSetupUtilityandchangeSerialA T A(SATA)settingtoCompatibility,
andrunDiagnostics➙OtherDevice➙ConexantAudio

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff
andturnonthecomputer.Then,runthistestagain.

1.Diagnostics➙Systemboard➙Keyboard

2.InteractiveT ests➙Keyboard

EntertheBIOSSetupUtilityandchangeSerialA T A(SATA)settingtoCompatibility,
andrunDiagnostics➙FixedDisks.

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.T odiagnose
thedrivefromtheBIOSSetupUtility,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.T urnonthecomputer.

3.Whilethemessage,“T ointerruptnormalstartup,presstheblueThinkVangate
button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS
SetupUtility.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdrive.

6.PressEntertostartthediagnosticprogram.

2.InteractiveT ests➙Diskette

1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙Advanced
MemoryT ests.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,
andrunthetestagain.

IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup
Utility.IftheT rackPointisdisabled,selectAutomatictoenableit.

AfteryouusetheT rackPoint,thepointermaydriftonthescreenforashorttime.This
driftcanoccurwhenaslight,steadypressureisappliedtotheT rackPointpointer.
Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no
serviceactionisnecessary.

IfenablingtheT rackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests➙Mouse

TouchPad

IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheBIOSSetup
Utility.IftheT ouchPadisdisabled,selectAutomatictoenableit.IfenablingtheT ouch
Paddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests➙Mouse

32ThinkPadEdge11”andE10HardwareMaintenanceManual

Powersystemcheckout

1

2

3

(20V)

Toverifyasymptom,dothefollowing:

1.T urnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.T urnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacadapter”onpage33

•“Checkingoperationalcharging”onpage33

•“Checkingthebatterypack”onpage34

•“Checkingthebackupbattery”onpage34

Checkingtheacadapter

Youareherebecausethecomputerfailsonlywhentheacadapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe
dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity
andinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage33

.

Tochecktheacadapter,dothefollowing:

1.Unplugtheacadaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:

Pin

1+20

20

3

Note:Outputvoltageofpinno.2oftheacadaptermaydifferentfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacadapter.

4.Ifthevoltageisacceptable,dothefollowing:

•Replacethesystemboard.

•Iftheproblempersists,goto“FRUtests”onpage32.

Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Voltage(Vdc)

Ground

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery
packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Chapter3.Generalcheckout33

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery

1(+)

2(+)

3

4

5

6(-)

7(-)

packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes
notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis
stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe
totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects
thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe
Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining
isdisplayed.T ogetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery
Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave
itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe
followinggure:

Terminal

1+0to+12.6

7

Voltage(Vdc)

Ground(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.
Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe
resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.T urnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage59).

4.Removethebackupbattery(see“1120Systemboard,fanassembly,andbackupbattery”onpage77).

34ThinkPadEdge11”andE10HardwareMaintenanceManual

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

Red(+)

Black(-)

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout35

36ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage37

•“Passwords”onpage38

•“Powermanagement”onpage40

•“Symptom-to-FRUindex”onpage41

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,theywill
bepostedonhttp://www.lenovo.com/spm

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery
programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage110

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.

.

OperatingSystemRecoveryDisc(onedisc)

ApplicationsandDriversRecoveryDisc(oneor

morediscs)

SupplementalRecoveryDisc

Notes:

•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento
begintherecoveryprocess.

ThisdiscrestorestheMicrosoft
system.Usethisdisctostarttherecoveryprocess.

Thisdiscrestoresthepreinstalledapplicationsand
driversonthecomputer.

Thisdisccontainsadditionalcontent,suchas
updatestothesoftwarethatwaspreinstalledonthe
computer.Notallrecoverydiscsetscomewitha
SupplementalRecoveryDisc.

®

Windowsoperating

©CopyrightLenovo2010,2011

37

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.

6.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand
exittheSetupUtility.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),
thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris
turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Exception:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystem
isbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see
“Howtoremovethepower-onpassword”onpage39

.

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP—fortheuser

•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser
haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires
twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen
providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe
usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized

38ThinkPadEdge11”andE10HardwareMaintenanceManual

servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom
theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage39.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust
entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno
serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

(A)IfnoSVPhasbeenset:

1.T urnoffthecomputer.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage59.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1120Systemboard,fan
assembly,andbackupbattery”onpage77.

4.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels
supportingthePassphrasefunction,pressF1whilethePOPiconisappearingonthescreen;thenenter
thePOP .Fortheothermodels,enterthePOP .

Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,
entertheBIOSSetupUtilityandgotoSecurity➙Password.IftheUsingPassphraseitemisdisplayed
inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectPower-OnPassword.

6.T ypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld
blank,andpressEntertwice.

7.IntheChangeshavebeensavedwindow,pressEnter.

8.PressF10;then,intheSetupconrmationwindow,selectYes.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany
servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe
replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe
following:

1.T urnonthecomputer.

Chapter4.Relatedserviceinformation39

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels
supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe
masterHDP .Fortheothermodels,enterthemasterHDP .

Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,
entertheBIOSSetupUtilityandgotoSecurity➙Password.IfUsingPassphraseitemisdisplayed
inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP.

7.T ypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword
eldblank,andpressEntertwice.

8.PressF10.

9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep
(standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

1.PressFn+End.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleeporstandbymode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs
inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•TheCPUstops.

Toentersleep(standby)mode,pressFn+F4.

Note:Y oucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,
theT rackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

40ThinkPadEdge11”andE10HardwareMaintenanceManual

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand
resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita
fewsecondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit
beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget
anerrormessage,andyouwillhavetorestartthesystem.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PresstheFn+F12keys.

•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation
mode,performthataction.
–Closingthelid.
–Pressingthepowerbutton.
–PressingFn+F4keys.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe
keyboard,theT rackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe
harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage42

•“Errormessages”onpage44

•“No-beepsymptoms”onpage44

•“LCD-relatedsymptoms”onpage44

•“Intermittentproblems”onpage45

•“Undeterminedproblems”onpage45

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedrst,inboldfacetype.

Chapter4.Relatedserviceinformation41

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage45.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor
thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror(beeps,ifany)

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.
(twoshortbeeps)

0189

InvalidRFIDcongurationinformationarea—The
EEPROMchecksumisnotcorrect.
(twoshortbeeps)

0190

Criticallow-batteryerror
(twoshortbeeps)

0191

SystemSecurity—InvalidRemoteChangerequested.

0210

StuckKey
(twoshortbeeps)

0211

Keyboarderror
(twoshortbeeps)

0230

ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.
(twoshortbeeps)

0231

SystemRAMerror—SystemRAMfailsatoffsetnnnn.
(twoshortbeeps)

0232

ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.
(twoshortbeeps)

0250

Systembatteryerror—Systembatteryisdead.
(twoshortbeeps)

FRUoraction,insequence

Systemboard.

Systemboard.

1.Chargethebatterypack.

2.Batterypack.

1.RunBIOSSetupUtility,andthensavecurrent

settingbypressingF10.

2.Systemboard.

Changekeyboard,andrestartthecomputer.

Runinteractivetestsofthekeyboardandtheauxiliary
inputdevice.

Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup
Utilitytoresetthetimeanddate.

42ThinkPadEdge11”andE10HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror(beeps,ifany)

0251

SystemCMOSchecksumbad—Defaultconguration
used.
(twoshortbeeps)

0254

SystemNV7Volumechecksumbad—Default
congurationused
(twoshortbeeps)

0260

Systemtimererror.
(twoshortbeeps)

0270

Real-timeclockerror.
(twoshortbeeps)

0271

Dateandtimeerror—eitherthedatenorthetimeissetin
thecomputer.
(twoshortbeeps)

0280

Previousbootincomplete—Defaultcongurationused.
(twoshortbeeps)

02D0

Systemcacheerror.
(twoshortbeeps)

02F0

CPUID:xxFailed.

02F5

DMAtestfailed.
(twoshortbeeps)

02F6

SoftwareNMIfailed
(twoshortbeeps)

02F7

Fail-safetimerNMIfailed
(twoshortbeeps)

1802

Unauthorizednetworkcardispluggedin—Turnoffand
removetheminiPCInetworkcard.
(twoshortbeeps)

1804

UnauthorizedWANcardispluggedin—Poweroffand
removetheWANcard.

FRUoraction,insequence

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

TurnoffthecomputeranddischargeCMOS.Then
restartthecomputer.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

RunBIOSSetupUtilitytoresetthetimeanddate.

1.Load“SetupDefault”inBIOSSetupUtility.

2.DIMM.

3.Systemboard.

1.CPU.

2.Systemboard.

1.CPU.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.RemovetheMiniPCInetworkcard.

2.Systemboard.

1.RemovethewirelessWANcard.

2.Systemboard.

Chapter4.Relatedserviceinformation43

Errormessages

Table3.Errormessages

Symptomorerror(beeps,ifany)

BadCRC2.EnterBIOSSetupUtility,andloadSetup
defaults.
(twoshortbeeps)

Fanerror.
(fourshortbeeps,onelongbeep)

DRAMisunplugged.
(oneshortbeep,pause,threeshortbeeps,pause,three
shortbeeps,pause,oneshortbeep.)

DRAMisnotwellplugged.
(oneshortbeep,pause,threeshortbeeps,pause,three
shortbeeps,pause,oneshortbeep.)

Operatingsystemnotfound.1.Checkthattheoperatingsystemhasnofailure

SystemCongurationDataReadError
(twoshortbeeps)

FRUoraction,insequence

PressF1toenterBIOSSetupUtility.PressF9,and
Entertoloadthedefaultsetting.Thensavethecurrent
settingbypressingF10,andrestartthecomputer.

1.Fan.

2.Thermalgrease.

3.Systemboard.

Memorycardisnotinstalled.Installmemorycard.

Reinstallthememorycard.

andisinstalledcorrectly.

2.EnterBIOSSetupUtilityandseewhetherthehard
diskdriveisproperlyidentied.Ifyoustillseethe
sameerrormessage,checkthebootsequence.

3.Reinstalltheharddiskdrive.

4.Reinstalltheoperatingsystem.

PressF1toenterBIOSSetupUtility.PressF9,and
Entertoloadthedefaultsetting.Thensavethecurrent
settingbypressingF10,andrestartthecomputer.

No-beepsymptoms

Table4.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno
POST.

Nobeep,power-onindicatoron,andLCDblankduring
POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand

FRUoraction,insequence

1.Makesurethateveryconnectorisconnected
tightlyandcorrectly.

2.DIMM.

3.Systemboard.

1.ReseatDIMM.

2.Systemboard.

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.

IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.
However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand
itshouldbereplaced.

Notes:

44ThinkPadEdge11”andE10HardwareMaintenanceManual

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethat
anyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table5.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring
POST.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

HorizontalorverticallinesdisplayedonLCD.LCDassembly.

FRUoraction,insequence

Systemboard.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

1.Seeimportantnotefor“LCD-relatedsymptoms. ”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage33.)

1.T urnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:
a.Non- ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdrive
f.Externaldiskettedriveoropticaldrive
g.DIMM
h.Opticaldiskordisketteintheinternaldrive

Chapter4.Relatedserviceinformation45

i.PCCards

4.T urnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly

46ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter5.Statusindicators

1

2

3

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

Table6.Statusindicators

IndicatorMeaning

1

Sleep(standby)
status

TheilluminationdotintheThinkPadlogoontheouterlidofthecomputerandonthe
palmrestworksasasystem-statusindicator:itshowswhetherthecomputerisinsleep
(standby),hibernation,ornormalmodel.

Red:

2

Sleep(standby)
status

Fastblinkingred:

Thecomputerison(innormalmode).

Thecomputerisenteringsleep(standby)orhibernationmode.

Slowblinkingred:

Thecomputerisinsleep(standby)mode.

Off:

Thecomputerisofforinhibernationmode.

©CopyrightLenovo2010,2011

47

Table6.Statusindicators(continued)

IndicatorMeaning

3

Powerstatus

Green:

TheACadapterisconnected.Ifabatteryisinstalledonthecomputer,itis
chargedwhenthisindicatorison.

Off:

TheACadapterisnotconnected.

On-screenindicators:Followingindicatorsaredisplayedonthescreen.

CapslockCapsLockmodeisenabled.Youcanenterallalphabeticcharacters(A-Z)inuppercase

withoutpressingtheShiftkey.

Wirelessstatus

PressFn+F5toenableordisablethewirelessfeatures.Y oucanquicklychangethe
powerstateofeachfeatureinthelist.

48ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter6.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table7.Fnkeycombinations

KeycombinationDescription

Fn+F1Turntheaudiovolumedown.

Fn+F2Turntheaudiovolumeup.

Fn+F3Mutethemicrophone

Fn+F4

Fn+F5

Fn+F6

Putthecomputerinsleep(standby)mode.T oreturntonormaloperation,presstheFnkey
only,withoutpressingafunctionkey.

Notes:

•T ousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled
onthecomputer.

•Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeordo-nothing
mode(inWindowsXP ,shutthecomputerdownorshowthepanelforturningoffthe
computer),changethesettingsinthePowerManager.

Enableordisablethebuilt-inwirelessnetworkingfeatures.IfyoupressFn+F5,alistofwireless
featuresisdisplayed.Y oucanquicklychangethepowerstateofeachfeatureinthelist.
Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing
devicedriversmustbeinstalledonthecomputerbeforehand:

•PowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Changethecameraandmicrophonemutesettings.WhenyoupressFn+F6,thecameraand
microphonemutesettingwindowisopenedandthecamerapreviewisturnedon.

Fromthecamerasettingwindow,youcanalsochangethesettingofthemicrophonemute
button.

Notes:

•Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.

•IfthecomputerisrunningWindowsXP ,itdoesnothavethesettingofthemicrophone
mutebutton.

Fn+F7

ForWindowsXP:

Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput
location,startPresentationDirector,andchangethesettings.

ClickStart➙AllPrograms➙ThinkVantage➙PresentationDirector.

Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes,
howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.

©CopyrightLenovo2010,2011

49

Table7.Fnkeycombinations(continued)

KeycombinationDescription

ForWindows7:

Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese
displayoptions:

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktopfunction)

•Externalmonitoronly
Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey
combinationisalsoavailable.

ForWindowsXP:

Switchbetweenthecomputerdisplayandanexternalmonitor.Ifanexternalmonitoris
attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:

•Externalmonitor(CRTdisplay)

•Computerdisplayandexternalmonitor(LCD+CRTdisplay

•Computerdisplay(LCD)

Notes:

•Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer
displayandtheexternalmonitor(theExtenddesktopfunction).

•ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startPresentationDirector,andchangethesettings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each
userneedstodothefollowing:ClickStart➙AllPrograms➙ThinkVantage➙Presentation
Director,andchangetheFn+F7settings.

Fn+F8

ChangethesettingsoftheUltraNav

®

pointingdevice.

Fn+F9Multimediacontrol.

Fn+F10Multimediacontrol.

Fn+F11Multimediacontrol.

Fn+F12Putthecomputerintohibernationmode.Toreturntonormaloperation,pressthepower

buttonforlessthanfourseconds.

Notes:

•T ousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled
onthecomputer.

•ThoughthescreenfadesoutimmediatelyafterFn+F12arepressed,thecomputerdoesnot
enterthehibernationmodeimmediately.Donotmovethesystemuntilthesleep(standby)
statusindicatorstopsblinking.Movingthecomputerwhenitisenteringhibernationmight
causecorruptionoftheharddiskdrive.

Fn+DeleteThecomputerdisplaybecomesdimmer.

Thepurposeofthismethodistochangethebrightnessleveltemporarily.T ochangethe
defaultbrightnesslevel,changethesettingsofthePowerOptionintheControlPanelor
usethePowerManager.

Fn+End

Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager
oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombinationofkeys,
apanelforselectingapowerplan(inWindowsXP ,powerscheme)oradjustingthepower
levelappears.
Note:IfyouloggedonwithanadministratoruserIDinWindowsXP ,andyoupressFn+End,
thepanelforselectingapowerschemeappears.IfyouhaveloggedonwithanotheruserIDin
WindowsXP ,andyoupressFn+End,thepaneldoesnotappear.

Fn+EscMutethespeaker.

50ThinkPadEdge11”andE10HardwareMaintenanceManual

Table7.Fnkeycombinations(continued)

KeycombinationDescription

Fn+HomeThecomputerdisplaybecomesbrighter.

Thepurposeofthismethodistochangethebrightnessleveltemporarily.T ochangethe
defaultbrightnesslevel,changethesettingsofthePowerOptionintheControlPanelor
usethePowerManager.

Fn+PgUpReserved.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+B

HavethesamefunctionastheBreakkey.

Fn+CHavethesamefunctionastheScrLKkey.

Fn+P

HavethesamefunctionasthePausekey.

Fn+SHavethesamefunctionastheSysRqkey.

Fn+C

Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon
thescreen.

Chapter6.Fnkeycombinations51

52ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter7.FRUreplacementnotices

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheWindowsNotebook,thisproblemisaddressedwith
specialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

•Eachoneshouldbeusedonlyonce.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.

•Alwaysusenewscrews.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•PlastictoplasticT urnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplastic
part:

•LogiccardtoplasticT urnanadditional180degreesafterthescrewheadtouchesthesurfaceofthe
logiccard:

©CopyrightLenovo2010,2011

53

•TorquedriverIfyouhaveatorquedriver,refertothe“T orque”columnforeachstep.

•Makesurethatyouusethecorrectscrew.Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothe
torqueshowninthetable.Neveruseascrewthatyouremoved.Useanewone.Makesurethatall

ofthescrewsaretightenedrmly.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage54

•“RetainingtheUUID”onpage55

•“ReadingorwritingtheECAinformation”onpage55

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis
listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe
ProductIDeld.Seeexamplebelow:

54ThinkPadEdge11”andE10HardwareMaintenanceManual

MTMonrearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDonrearlabel:

Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.

TTTT-MMM(UsethisnumberwhensettingSerial
Number)

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.Thealgorithmthatgeneratesthenumberis
designedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwocomputersintheworldhavethesame
number.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready
exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.
TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously
appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write
functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T oreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe
instruction.

4.T oreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's
application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe
EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame
asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T owriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe
instruction.

4.T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer
theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

Chapter7.FRUreplacementnotices55

56ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter8.RemovingandreplacingaFRU

ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve
thefollowinggeneralrules:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns
theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage53.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted
atthetopofthepage.Removethemintheorderinwhichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe
numbersinsquarecallouts.

5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter9“Locations”
onpage95

8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,
removethebatterypack,andthendisconnectanyinterconnectingcables.

.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,
springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical
shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before
touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischarge(ESD)strap(P/N6405959).

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

©CopyrightLenovo2010,2011

57

BeforeservicingThinkPadEdge11”

1

2

3

SomemodelsoftheThinkPadEdge11”youareservicingmighthavetheSIMcardthatthecustomer
hasinstalled.

IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovefollowingFRUs:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.

58ThinkPadEdge11”andE10HardwareMaintenanceManual

1010Batterypack

Importantnoticeforreplacingabatterypack:

ThinkVantageT oolboxhaveanautomaticbatterydiagnosticthatdeterminesifthebatterypackisdefective.
AbatterypackFRUshouldnotbereplacedunlessthisdiagnosticshowsthatthebatteryisdefective.

Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible
safetyissue.

IfThinkVantageT oolboxisnotinstalledinthecomputer,thecustomershoulddownloadthisprogram
beforeanon-physicallydamagedbatterypackisreplaced.Notethataphysicallydamagedbatterypack
isnon-warrantyreplacement.

Table8.Removalstepsofbatterypack

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldigniteorexplode.

Unlockthebatterylatches1.Holdingthebatterylatchesintheunlockedposition,removethebatterypackin
thedirectionshownbyarrow2.

Wheninstalling:

Installthebatterypackintheslot,andthenmakesurethatthebatterylatchisinthelockedposition.

Chapter8.RemovingandreplacingaFRU59

1020Bottomdoor

Foraccess,removethisFRU:

•“1010Batterypack”onpage59

Table9.Removalstepsofbottomdoor

Note:Loosenthescrews1,butdonotremovethem.

60ThinkPadEdge11”andE10HardwareMaintenanceManual

Note:Applyinglabelstothebottomdoor

ThenewbottomdoorFRUisshippedwithakitcontaininglabel.Whenyoureplacethebottomdoor,youneedto
applythefollowinglabels:

1

Serialnumberblanklabel79x16

2

FCClabel

3

Homologationlabel

4

Informationlabelunderbattery

Followinglabelsneedtobepeeledofffromtheoldbottomdoor,andneedtobeputonthenewbottomdoor.

5

Windowslicenselabel(COA)(onlyforWindowsXPmodels)

6

WirelessWANlabel

7

ChinawirelessLANlabel

8

SIMICCIDlabel

9

BrazilANATELwirelessWANlabel

10

BrazilANATELlabelforb/g/n

11

BrazilANATELBluetoothlabel

12

BrazilANATELLabel(AMoM)

13

SIRMlabel(bySKU)

14

ChinawirelessWANlabel

15

Israellabel

Forthelocationofeachlabel,referthefollowinggure:

Chapter8.RemovingandreplacingaFRU61

1030Harddiskdrive(HDD)

2

1

1

3

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.
Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

Table10.RemovalstepsofHDD

StepScrew(quantity)Color

1

M2×7mm,small-head,nylon-coated(2)Silver

62ThinkPadEdge11”andE10HardwareMaintenanceManual

Torque

0.181Nm
(1.85kgfcm)

Table10.RemovalstepsofHDD(continued)

Wheninstalling:

MakesurethattheHDDconnectorisattachedrmly.

Chapter8.RemovingandreplacingaFRU63

1040DIMM

1

1

2

a

b

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Table11.RemovalstepsofDIMM

Note:IfthecomputeryouareservicinghastwoDIMMslotsandonlyoneDIMMisused,thecardmustbeinstalled
inSLOT-0(

Wheninstalling:

InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilitsnapsintotheplace.
Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

a),butnotinSLOT-1(b).SomemodelsonlyhaveoneDIMMslot.

64ThinkPadEdge11”andE10HardwareMaintenanceManual

1050PCIExpressMiniCardforwirelessLAN

1a

1b

2

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Table12.RemovalstepsofPCIExpressMiniCardforwirelessLAN

Instep1aand1b,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

StepScrew(quantity)Color

2

M2×3mm,small-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU65

Table12.RemovalstepsofPCIExpressMiniCardforwirelessLAN(continued)

3

Wheninstalling:

PlugthegraycableintothejackmarkedMAINorM,andtheblackcableintothejackmarkedAUXorAonthecard.

66ThinkPadEdge11”andE10HardwareMaintenanceManual

1060PCIExpressMiniCardforwirelessWAN

2

1a

1b

3

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Table13.RemovalstepsofPCIExpressMiniCardforwirelessWAN

Instep1aand1b,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

StepScrew(quantity)Color

2

Note:PlugtheredcableintothejackmarkedMAIN,andthebluecableintothejackmarkedAUXonthecard.

M2×3mm,small-head,nylon-coated(1)Silver

Chapter8.RemovingandreplacingaFRU67

Torque

0.181Nm
(1.85kgfcm)

1070Keyboard

1

1

2

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

Table14.Removalstepsofkeyboard

StepScrew(quantity)Color

1

M2×2.5mm,big-head,nylon-coated(2)

Torque

Black0.181Nm

(1.85kgfcm)

68ThinkPadEdge11”andE10HardwareMaintenanceManual

Table14.Removalstepsofkeyboard(continued)

3

5

6

7

7

8

4

Chapter8.RemovingandreplacingaFRU69

Table15.Installationstepsofkeyboard

Wheninstallingthekeyboard,doasfollows:

1.Attachthekeyboardconnectors.

2.Attachthekeyboardsothatthefrontedgeofthekeyboardareundertheframeasshowninthisgure.

3.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

70ThinkPadEdge11”andE10HardwareMaintenanceManual

1080Palmrestassembly,power-onboardassembly(withcable),and

1

1

1

microphone

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone

Note:Thepower-onboardassembly(withcable)andthemicrophoneareattachedtothepalmrestassembly.

StepScrew(quantity)Color

1

M2×7mm,wafer-head,nylon-coated(3)Silver

Chapter8.RemovingandreplacingaFRU71

Torque

0.181Nm
(1.85kgfcm)

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone(continued)

1

2

3

4

5

6

6

6

StepScrew(quantity)Color

6

M2×7mm,wafer-head,nylon-coated(3)Silver

Wheninstalling:

Makesurethattheconnectorsareattachedrmly.

Torque

0.181Nm
(1.85kgfcm)

72ThinkPadEdge11”andE10HardwareMaintenanceManual

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone(continued)

7

7

7

8

1

1

2

StepScrew(quantity)Color

1

M2×2mm,big-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU73

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone(continued)

1

2

Wheninstalling:

Makesurethatalltheprojectionsofthepalmrestassemblyareattachedrmlytotheguideholesofthebasecover.

74ThinkPadEdge11”andE10HardwareMaintenanceManual

1090Bluetoothdaughtercard(BDC-2)

1

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

Table17.RemovalstepsofBDC-2

StepScrew(quantity)Color

1

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

M2×3mm,small-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU75

1100I/Oboard

1

2

3

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

Table18.RemovalstepsofI/Oboard

StepScrew(quantity)Color

2

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

76ThinkPadEdge11”andE10HardwareMaintenanceManual

M2×4mm,small-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgfcm)

1110Speakerassembly

3

3

2

2

1

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

Table19.Removalstepsofspeakerassembly

StepScrew(quantity)Color

2

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

1120Systemboard,fanassembly,andbackupbattery

M2×4mm,wafer-head,nylon-coated(2)Silver

Torque

0.181Nm
(1.85kgfcm)

Importantnoticesforhandlingthesystemboard:

Whenhandlingthesystemboard,bearthefollowinginmind.

•Thesystemboardhasanaccelerometer,whichcanbebrokenbyapplyingseveralthousandsofG-forces.

Chapter8.RemovingandreplacingaFRU77

Note:Droppingasystemboardfromaheightofaslittleas6inchessothatitfallsatonahardbench

c

b

a

cansubjecttheaccelerometertoasmuchas6,000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,or
composite.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmator
conductivecorrugatedmaterial.

Note:Thefanassemblyandthebackupbatteryareattachedtothesystemboard.

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1090Bluetoothdaughtercard(BDC-2)”onpage75

Table20.Locationofmajorsensitivecomponentsonthesystemboard

Followingcomponentssolderedonthetopsideofthesystemboardareextremelysensitive.Whenyouservice
thesystemboard,avoidanykindofroughhandling.

ForIntelmodels:

a

AccelerometerchipfortheHDDActiveProtectionSystem™

b

CPU

c

PCH(PlatformControllerHub)

78ThinkPadEdge11”andE10HardwareMaintenanceManual

Table20.Locationofmajorsensitivecomponentsonthesystemboard(continued)

c

b

a

d

ForAMDmodels:

a

AccelerometerchipfortheHDDActiveProtectionSystem™

b

NorthBridge

c

CPU

d

SouthBridge

Chapter8.RemovingandreplacingaFRU79

Table21.Removalstepsofsystemboard,fanassembly,andbackupbattery

1

2

3

4

4

6

6

5

StepScrew(quantity)Color

6

Wheninstalling:

M2×4mm,wafer-head,nylon-coated(2)Silver

Makesurethattheconnectorsareattachedrmly.

Torque

0.181Nm
(1.85kgfcm)

80ThinkPadEdge11”andE10HardwareMaintenanceManual

Table21.Removalstepsofsystemboard,fanassembly,andbackupbattery(continued)

7

8

9

9

10

11

12

13

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldigniteorexplode.

Chapter8.RemovingandreplacingaFRU81

Table21.Removalstepsofsystemboard,fanassembly,andbackupbattery(continued)

Wheninstalling:

Makesurethattheconnectorsareattachedrmly.

Wheninstalling:

Beforeyouattachthefanassemblytothesystemboard,youneedtopeelthethinlmofffromthethermalrubbers
asshowninthisgure.

ForAMDmodels:

ForIntelmodels:

82ThinkPadEdge11”andE10HardwareMaintenanceManual

1130LCDunit

1

1

2

2

2

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

Table22.RemovalstepsofLCDunit

StepScrew(quantity)Color

1

Instep2,releasealloftheantennacablesfromthecableguides.

M2×4mm,wafer-head,nylon-coated(2)Silver

Torque

0.181Nm
(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU83

Table23.RemovalstepsofLCDunit

3

3

3

3

4

4

Wheninstalling:

•Makesurethatyouroutethecablesrmlyasshowninthisgure.

•Whenyouroutethecables,makesurethattheyarenotsubjectedtoanytension.T ensioncouldcausethecables
tobedamagedbythecableguides,orawiretobebroken.

StepScrew(quantity)Color

3

M2.5×4mm,wafer-head,nylon-coated(4)Silver

Torque

0.181Nm
(1.85kgfcm)

84ThinkPadEdge11”andE10HardwareMaintenanceManual

1140CRTboardassembly(withcable)

1

2

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

•“1130LCDunit”onpage83

Table24.RemovalstepsofCRTboardassembly(withcable)

Wheninstalling:

Makesurethattheconnectorsareattachedrmly.

StepScrew(quantity)Color

1

M2×4mm,wafer-head,nylon-coated(1)Silver

1150DC-incableandbasecoverassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

Chapter8.RemovingandreplacingaFRU85

Torque

0.181Nm
(1.85kgfcm)

Table25.RemovalstepsofDC-incableandbasecoverassembly

1

2

3

Note:Applyinglabelstothebasecover

Note:IftheWindowsAuthenticationlabel(COA)3isattachedtoapartthatisreplaced,returntheoldpart

withthelabelattachedtothecustomer,orprovidealettertothecustomerstatingwhatthelabelwas
originallyonthesystemandwhatthelabelpartnumber,serialnumber,andproductkeywere.

ThenewbasecoverFRUisshippedwithakitcontaininglabelsofseveralkinds.Whenyoureplacethe
basecover,youneedtoapplythefollowinglabels:

2

SIMinformationlabelunderdoor

3

Informationlabelunderdoor

5

Certiedlabelunderbattery

Followinglabelsneedtobepeeledofffromtheoldbasecover,andneedtobeputonthenewbasecover.

1

Windowslicenselabel(COA)(onlyforWindows7models)

4

Ethernetlabel

Forsomemodels,youalsoneedtoapplyoneortwoFCClabels.Checktheoldbasecover;ifithasoneor
twoFCClabels,ndduplicatesoftheminthelabelkitandapplythemtothenewbasecover.

Forthelocationofeachlabel,referthefollowinggure:

86ThinkPadEdge11”andE10HardwareMaintenanceManual

1

5

4

3

2

Chapter8.RemovingandreplacingaFRU87

2010LCDbezelassembly

1

1

1

2

2

2

2

2

2

2

2

3

Foraccess,removethefollowingFRU:

•“1010Batterypack”onpage59

Table26.RemovalstepsofLCDbezelassembly

StepScrewcapScrew(quantity)Color

1

M2×4mm,wafer-head,nylon-coated(2)Silver

Torque

0.211Nm
(2.15kgfcm)

88ThinkPadEdge11”andE10HardwareMaintenanceManual

2020Integratedcamera

1

2

1

Foraccess,removetheseFRUs,inorder:

•“1010Batterypack”onpage59

•“2010LCDbezelassembly”onpage88

Table27.Removalstepsofintegratedcamera

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

Chapter8.RemovingandreplacingaFRU89

2030LCDpanel,hinges,andLCDcable

2

1 1

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

Table28.RemovalstepsofLCDpanel,hinges,andLCDcable

Instep1,releasethecablesfromthecableguideoftheleftandrighthinges.

90ThinkPadEdge11”andE10HardwareMaintenanceManual

Table28.RemovalstepsofLCDpanel,hinges,andLCDcable(continued)

3

3

3

3

4

4

4

4

5

5

StepScrew(quantity)Color

3

M2×4mm,wafer-head,nylon-coated(4)Silver

Torque

0.211Nm
(2.15kgfcm)

Wheninstalling:

WhenattachingtheLCDpaneltothecover,presstheleftandrightedgescoveredwithmetalgentlywithyour
ngers.DONOTpressthesurfaceofthepanelorapplyanyexcessiveforcetothepanel.

StepScrew(quantity)Color

4

M2×3mm,wafer-head,nylon-coated(4)Silver

Chapter8.RemovingandreplacingaFRU91

Torque

0.181Nm
(1.85kgfcm)

Table28.RemovalstepsofLCDpanel,hinges,andLCDcable(continued)

6

7

8

92ThinkPadEdge11”andE10HardwareMaintenanceManual