Lenovo E10 User Manual

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ThinkPadEdge11”andE10 HardwareMaintenanceManual

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder AppendixA“Notices”onpage115

SecondEdition(May2011)

©CopyrightLenovo2010,2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Safetyinformation.....1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices—multilingualtranslations.....4

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdrive...24 Importantnoticeforreplacingasystem

board................24

Howtouseerrormessage........24

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................24

Productdenition............24

FRUidenticationforCTO,CMV ,andGAV

products...............25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

DiagnosticsusingPC-DoctorforDOS....28

LenovoThinkVantageT oolbox.......31

FRUtests...............32

Powersystemcheckout...........33

Checkingtheacadapter.........33

Checkingoperationalcharging......33

Checkingthebatterypack........34

Checkingthebackupbattery.......34

Chapter4.Relatedservice

information..............37

RestoringthefactorycontentsbyusingRecovery

DiscSet.................37

Passwords................38

Power-onpassword...........38

Hard-diskpassword...........38

Supervisorpassword..........39

Howtoremovethepower-onpassword...39 Howtoremovethehard-diskpassword...39

Powermanagement............40

Screenblankmode...........40

Sleeporstandbymode.........40

Hibernationmode...........41

Symptom-to-FRUindex...........41

Numericerrorcodes..........42

Errormessages............44

No-beepsymptoms...........44

LCD-relatedsymptoms.........44

Intermittentproblems..........45

Undeterminedproblems.........45

Chapter5.Statusindicators.....47

Chapter6.Fnkeycombinations...49

Chapter7.FRUreplacement

notices................53

Screwnotices...............53

Retainingserialnumbers...........54

Restoringtheserialnumberofthesystem

unit.................54

RetainingtheUUID...........55

ReadingorwritingtheECAinformation...55

Chapter8.Removingandreplacinga

FRU..................57

BeforeservicingThinkPadEdge11”......58

1010Batterypack.............59

1020Bottomdoor.............60

1030Harddiskdrive(HDD)..........62

1040DIMM................64

1050PCIExpressMiniCardforwirelessLAN..65 1060PCIExpressMiniCardforwirelessWAN..67

1070Keyboard..............68

1080Palmrestassembly,power-onboard

assembly(withcable),andmicrophone.....71

1090Bluetoothdaughtercard(BDC-2).....75

1100I/Oboard..............76

1110Speakerassembly...........77

1120Systemboard,fanassembly,andbackup

battery..................77

1130LCDunit...............83

1140CRTboardassembly(withcable).....85

1150DC-incableandbasecoverassembly...85

2010LCDbezelassembly..........88

2020Integratedcamera...........89

2030LCDpanel,hinges,andLCDcable....90

2040AntennakitandLCDrearcoverassembly..93

©CopyrightLenovo2010,2011

iii

Chapter9.Locations.........95

Frontview................95

Rearview.................96

Bottomview...............96

Chapter10.Partslist.........97

Overall..................98

LCDFRUs................104

Keyboard.................107

ACadapters...............108

Miscellaneousparts............108

Powercords...............109

Recoverydiscs..............110

Windows7HomeBasic(32bit)DVDs....110

Windows7HomePremium(32bit)DVDs..110 Windows7HomePremium(64bit)DVDs..111

Windows7Professional(64bit)DVDs....112

Windows7Starter(32bit)DVDs......113

Commonservicetools...........114

AppendixA.Notices........115

Electronicemissionnotices..........116

Trademarks................116

ivThinkPadEdge11”andE10HardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadEdge11"andE10

MT0328and2545

products:

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation” onpage1

©CopyrightLenovo2010,2011

viThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices—multilingualtranslations”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2010,2011

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes. Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Similarunitstolistedabove Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

2ThinkPadEdge11”andE10HardwareMaintenanceManual

–Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

Chapter1.Safetyinformation3

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices—multilingualtranslations

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

4ThinkPadEdge11”andE10HardwareMaintenanceManual

DANGER

Chapter1.Safetyinformation5

DANGER

6ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation7

8ThinkPadEdge11”andE10HardwareMaintenanceManual

PERIGO

Chapter1.Safetyinformation9

PERIGO

10ThinkPadEdge11”andE10HardwareMaintenanceManual

DANGER

Chapter1.Safetyinformation11

DANGER

12ThinkPadEdge11”andE10HardwareMaintenanceManual

VORSICHT

Chapter1.Safetyinformation13

VORSICHT

14ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation15

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18ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation19

20ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation21

22ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby thismanual:

•“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrormessage”onpage24

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage24 –“Productdenition”onpage24 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage25

Important:BIOSanddevicedriverxesarecustomer-installable.TheBIOSanddevicedriversareposted onthecustomersupportsitehttp://www.lenovo.com/support

SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacements fortheLenovo http://www.lenovoservicetraining.com/ion/

AdvisecustomerstocontacttheCustomerSupportCenterat800-426-7378iftheyneedassistancein obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.

CustomersinCanadashouldcalltheCustomerSupportCenterat800-565-3344forassistanceordownload information.

authorizedservicetechniciansareavailableinthefollowingsupportsite:

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore completingtheserviceaction.

Todownloadsoftwarexes,drivers,andBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support

2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.

3.SelectDownloadsanddrivers.

4.Followthedirectionsonthescreenandinstallthenecessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall theoriginalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.

©CopyrightLenovo2010,2011

Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running

AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV ,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel, ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(Example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15 willbefoundontheeSupportsite.)

24ThinkPadEdge11”andE10HardwareMaintenanceManual

•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare custommodelsandarenotfoundintheHMM.

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not “CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame xedmodelnumber.

FRUidenticationforCTO,CMV ,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV products.ThesesourcesarePEW,eSupport,andtheHMM.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel, wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe returnedinthePEWrecordunderCOMPONENTINFORMA TION.

UsingeSupport

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe samerecordfoundinPEW).

•eSupportcanbeaccessedatthefollowingWebsite:http://www.lenovo.com/support

•Toviewthekeycommodities,clickonPARTSINFORMA TION,thenP ARTSLOOKUP .Typeinthemodel typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS SHIPPEDWITHYOURSYSTEM.

FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•ToviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMA TION.Under“FilterbyCategory” selectSERVICEP ARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.

UsingtheHMM

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.

Chapter2.Importantserviceinformation25

26ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodorst”onpage27

•“Checkoutguide”onpage28 –“DiagnosticsusingPC-DoctorforDOS”onpage28 –“Testingthecomputer”onpage29 –“DetectingsysteminformationwithPC-Doctor”onpage31 –“LenovoThinkVantageT oolbox”onpage31 –“FRUtests”onpage32

•“Powersystemcheckout”onpage33 –“Checkingtheacadapter”onpage33 –“Checkingoperationalcharging”onpage33 –“Checkingthebatterypack”onpage34 –“Checkingthebackupbattery”onpage34

ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Important:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,usenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive, dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation, electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

forDOS

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor partsreturnformthatyouattachtoit:

•Nameandphonenumberofservicetechnician

•Dateofservice

•Dateonwhichthemachinefailed

•Dateofpurchase

•Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

•ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

•FailingFRUnameandpartnumber

•Machinetype,modelnumber,andserialnumber

•Customer'snameandaddress

©CopyrightLenovo2010,2011

Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe

computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating environment,orimpropermaintenancebythecustomer.Followingisalistofsomecommonitemsthat arenotcoveredunderwarrantyandsomesymptomsthatmightindicatethatthesystemwassubjected tostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive, ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacadapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce, ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Y oucan detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:PC-DoctorforDOSisavailableatthefollowingWebsite:http://www.lenovo.com/support

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.T oavoidthisproblem, youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.

ToenterBIOSSetupUtility,doasfollows:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.

28ThinkPadEdge11”andE10HardwareMaintenanceManual

Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe

passwordisentered.Y oucanstarttheutilitybypressingEnterinsteadofenteringthesupervisorpassword; however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.

OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis availableonthefollowingWebsite:http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer

Inthisproduct,youneedanexternalopticaldrivetousethePC-DoctordiagnosticCDtotestthehardware features.

Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW, CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted fromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.T urnoffthecomputer.

2.AttachanexternalopticaldrivethroughtheUSBconnectortothecomputer.

3.Settheexternalopticaldriveasastartupdevice.

4.T urnoffthecomputer.

5.T urnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on page33,andcheckthepowersources.

Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage41.

6.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

7.InsertthePC-DoctorCDintotheexternalopticaldrive.

8.PresscursorkeystoselectA TAPICDx(x:0,1,...)andthenpressEnter.

9.Followtheinstructionsonthescreen.

10.ThemainpanelofPC-Doctorappears.

11.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Y oucanselectanitemnotonlywiththearrowkeys,butalsowiththeT rackPoint InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Chapter3.Generalcheckout29

pointer.

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames

Diagnostics

Run Normal Test Run Quick Test CPU/Coprocessor

Systemboard

System Memory

Video Adapter Fixed Disks Diskette Drives Other Devices Communication

Interactive Tests Hardware Info Utility Quit F1=Help

Use the cursor keys and ESC to move in menus. Press ENTER to select.

Wireless LAN

mayappearinthePC-Doctormenu.

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveTests

•RunNormalT est

•RunQuickT est

•CPU/Coprocessor

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•OtherDevices

•WirelessLAN

•AdvancedMemoryTests

Notes:

•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor attachedtoyourcomputer ,detachitbeforerunningPC-DoctorforDOS.

•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveT est

•IntelWLANRadioTest

12.Runtheapplicablefunctiontest.

13.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

14.T oexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

30ThinkPadEdge11”andE10HardwareMaintenanceManual

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

HardwareInfo

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•LogicalDiskDrives

•VGAInformation

•IDEDriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

Utility

•RunExternalT ests

•SurfaceScanHardDisk

•BenchmarkSystem

•DOSShell

•T echSupportForm

•BatteryRundown

•ViewT estLog

•PrintLog

•SaveLog

•FullEraseHardDrive

•QuickEraseHardDrive

LenovoThinkVantageT oolbox

LenovoThinkVantage Itenablesyoutoviewsymptomsofcomputerproblemsandsolutionsforthem,andincludesautomatic noticationwhenactionisrequired,computingassistance,advanceddiagnostics,anddiagnostichistory.

Note:ThelatestLenovoThinkVantageToolboxisavailableatthefollowingWebsite: http://www.lenovo.com/support

ToinstallthelatestLenovoThinkVantageT oolboxonthecomputer,followtheinstructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7: ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo'sSystemHealthandDiagnostics.

WindowsXP:

ClickStart➙AllPrograms➙ThinkVantage➙LenovoThinkVantageT oolbox.

Followtheinstructionsonthescreen.LenovoThinkVantageToolboxalsohasproblemdeterminationaids thatdeterminesoftwareandusageproblems.

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

ToolboxisadiagnosticprogramthatworksthroughtheWindowsoperatingsystem.

Chapter3.Generalcheckout31

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics➙CPU/Coprocessor

2.Diagnostics➙Systemboard

Power

LCDunit

Audio

SpeakerInteractiveT ests➙InternalSpeaker

Keyboard

Harddiskdriveorsolidstate drive

Diskettedrive1.Diagnostics➙DisketteDrives

Memory

TrackPointorpointing device

Diagnostics➙ThinkPadDevices➙ACAdapter➙Battery1(Battery2)

1.Diagnostics➙VideoAdapter

2.InteractiveT ests➙Video

EntertheBIOSSetupUtilityandchangeSerialA T A(SATA)settingtoCompatibility, andrunDiagnostics➙OtherDevice➙ConexantAudio

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff andturnonthecomputer.Then,runthistestagain.

1.Diagnostics➙Systemboard➙Keyboard

2.InteractiveT ests➙Keyboard

EntertheBIOSSetupUtilityandchangeSerialA T A(SATA)settingtoCompatibility, andrunDiagnostics➙FixedDisks.

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.T odiagnose thedrivefromtheBIOSSetupUtility,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.T urnonthecomputer.

3.Whilethemessage,“T ointerruptnormalstartup,presstheblueThinkVangate button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS SetupUtility.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdrive.

6.PressEntertostartthediagnosticprogram.

2.InteractiveT ests➙Diskette

1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙Advanced MemoryT ests.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone, andrunthetestagain.

IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup Utility.IftheT rackPointisdisabled,selectAutomatictoenableit.

AfteryouusetheT rackPoint,thepointermaydriftonthescreenforashorttime.This driftcanoccurwhenaslight,steadypressureisappliedtotheT rackPointpointer. Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no serviceactionisnecessary.

IfenablingtheT rackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests➙Mouse

TouchPad

IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheBIOSSetup Utility.IftheT ouchPadisdisabled,selectAutomatictoenableit.IfenablingtheT ouch Paddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests➙Mouse

32ThinkPadEdge11”andE10HardwareMaintenanceManual

Powersystemcheckout

(20V)

Toverifyasymptom,dothefollowing:

1.T urnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.T urnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacadapter”onpage33

•“Checkingoperationalcharging”onpage33

•“Checkingthebatterypack”onpage34

•“Checkingthebackupbattery”onpage34

Checkingtheacadapter

Youareherebecausethecomputerfailsonlywhentheacadapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity andinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage33

Tochecktheacadapter,dothefollowing:

1.Unplugtheacadaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:

1+20

Note:Outputvoltageofpinno.2oftheacadaptermaydifferentfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacadapter.

4.Ifthevoltageisacceptable,dothefollowing:

•Replacethesystemboard.

•Iftheproblempersists,goto“FRUtests”onpage32.

Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Voltage(Vdc)

Ground

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Chapter3.Generalcheckout33

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery

1(+)

2(+)

6(-)

7(-)

packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining isdisplayed.T ogetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe followinggure:

Terminal

1+0to+12.6

Voltage(Vdc)

Ground(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7. Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.T urnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage59).

4.Removethebackupbattery(see“1120Systemboard,fanassembly,andbackupbattery”onpage77).

34ThinkPadEdge11”andE10HardwareMaintenanceManual

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

Red(+)

Black(-)

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout35

36ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage37

•“Passwords”onpage38

•“Powermanagement”onpage40

•“Symptom-to-FRUindex”onpage41

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,theywill bepostedonhttp://www.lenovo.com/spm

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage110

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer totheoriginalfactoryconguration.

OperatingSystemRecoveryDisc(onedisc)

ApplicationsandDriversRecoveryDisc(oneor

morediscs)

SupplementalRecoveryDisc

Notes:

•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse. Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento begintherecoveryprocess.

ThisdiscrestorestheMicrosoft system.Usethisdisctostarttherecoveryprocess.

Thisdiscrestoresthepreinstalledapplicationsand driversonthecomputer.

Thisdisccontainsadditionalcontent,suchas updatestothesoftwarethatwaspreinstalledonthe computer.Notallrecoverydiscsetscomewitha SupplementalRecoveryDisc.

Windowsoperating

©CopyrightLenovo2010,2011

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe instructionsonthescreen.

6.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence. StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand exittheSetupUtility.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP), thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Exception:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystem isbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see “Howtoremovethepower-onpassword”onpage39

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP—fortheuser

•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized

38ThinkPadEdge11”andE10HardwareMaintenanceManual

servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage39.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

(A)IfnoSVPhasbeenset:

1.T urnoffthecomputer.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage59.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1120Systemboard,fan assembly,andbackupbattery”onpage77.

4.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels supportingthePassphrasefunction,pressF1whilethePOPiconisappearingonthescreen;thenenter thePOP .Fortheothermodels,enterthePOP .

Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction, entertheBIOSSetupUtilityandgotoSecurity➙Password.IftheUsingPassphraseitemisdisplayed inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectPower-OnPassword.

6.T ypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld blank,andpressEntertwice.

7.IntheChangeshavebeensavedwindow,pressEnter.

8.PressF10;then,intheSetupconrmationwindow,selectYes.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe following:

1.T urnonthecomputer.

Chapter4.Relatedserviceinformation39

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe masterHDP .Fortheothermodels,enterthemasterHDP .

Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction, entertheBIOSSetupUtilityandgotoSecurity➙Password.IfUsingPassphraseitemisdisplayed inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP.

7.T ypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword eldblank,andpressEntertwice.

8.PressF10.

9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep (standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

1.PressFn+End.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleeporstandbymode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•TheCPUstops.

Toentersleep(standby)mode,pressFn+F4.

Note:Y oucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard, theT rackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow, andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

40ThinkPadEdge11”andE10HardwareMaintenanceManual

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita fewsecondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget anerrormessage,andyouwillhavetorestartthesystem.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PresstheFn+F12keys.

•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation mode,performthataction. –Closingthelid. –Pressingthepowerbutton. –PressingFn+F4keys.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe keyboard,theT rackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage42

•“Errormessages”onpage44

•“No-beepsymptoms”onpage44

•“LCD-relatedsymptoms”onpage44

•“Intermittentproblems”onpage45

•“Undeterminedproblems”onpage45

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost likelycauseislistedrst,inboldfacetype.

Chapter4.Relatedserviceinformation41

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot describedthere,goto“Intermittentproblems”onpage45.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror(beeps,ifany)

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed. (twoshortbeeps)

0189

InvalidRFIDcongurationinformationarea—The EEPROMchecksumisnotcorrect. (twoshortbeeps)

0190

Criticallow-batteryerror (twoshortbeeps)

0191

SystemSecurity—InvalidRemoteChangerequested.

0210

StuckKey (twoshortbeeps)

0211

Keyboarderror (twoshortbeeps)

0230

ShadowRAMerror—ShadowRAMfailsatoffsetnnnn. (twoshortbeeps)

0231

SystemRAMerror—SystemRAMfailsatoffsetnnnn. (twoshortbeeps)

0232

ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn. (twoshortbeeps)

0250

Systembatteryerror—Systembatteryisdead. (twoshortbeeps)

FRUoraction,insequence

Systemboard.

1.Chargethebatterypack.

2.Batterypack.

1.RunBIOSSetupUtility,andthensavecurrent

settingbypressingF10.

2.Systemboard.

Changekeyboard,andrestartthecomputer.

Runinteractivetestsofthekeyboardandtheauxiliary inputdevice.

Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.

42ThinkPadEdge11”andE10HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror(beeps,ifany)

0251

SystemCMOSchecksumbad—Defaultconguration used. (twoshortbeeps)

0254

SystemNV7Volumechecksumbad—Default congurationused (twoshortbeeps)

0260

Systemtimererror. (twoshortbeeps)

0270

Real-timeclockerror. (twoshortbeeps)

0271

Dateandtimeerror—eitherthedatenorthetimeissetin thecomputer. (twoshortbeeps)

0280

Previousbootincomplete—Defaultcongurationused. (twoshortbeeps)

02D0

Systemcacheerror. (twoshortbeeps)

02F0

CPUID:xxFailed.

02F5

DMAtestfailed. (twoshortbeeps)

02F6

SoftwareNMIfailed (twoshortbeeps)

02F7

Fail-safetimerNMIfailed (twoshortbeeps)

1802

Unauthorizednetworkcardispluggedin—Turnoffand removetheminiPCInetworkcard. (twoshortbeeps)

1804

UnauthorizedWANcardispluggedin—Poweroffand removetheWANcard.

FRUoraction,insequence

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

TurnoffthecomputeranddischargeCMOS.Then restartthecomputer.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

RunBIOSSetupUtilitytoresetthetimeanddate.

1.Load“SetupDefault”inBIOSSetupUtility.

2.DIMM.

3.Systemboard.

1.CPU.

2.Systemboard.

1.CPU.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

1.RemovetheMiniPCInetworkcard.

2.Systemboard.

1.RemovethewirelessWANcard.

2.Systemboard.

Chapter4.Relatedserviceinformation43

Errormessages

Table3.Errormessages

Symptomorerror(beeps,ifany)

BadCRC2.EnterBIOSSetupUtility,andloadSetup defaults. (twoshortbeeps)

Fanerror. (fourshortbeeps,onelongbeep)

DRAMisunplugged. (oneshortbeep,pause,threeshortbeeps,pause,three shortbeeps,pause,oneshortbeep.)

DRAMisnotwellplugged. (oneshortbeep,pause,threeshortbeeps,pause,three shortbeeps,pause,oneshortbeep.)

Operatingsystemnotfound.1.Checkthattheoperatingsystemhasnofailure

SystemCongurationDataReadError (twoshortbeeps)

FRUoraction,insequence

PressF1toenterBIOSSetupUtility.PressF9,and Entertoloadthedefaultsetting.Thensavethecurrent settingbypressingF10,andrestartthecomputer.

1.Fan.

2.Thermalgrease.

3.Systemboard.

Memorycardisnotinstalled.Installmemorycard.

Reinstallthememorycard.

andisinstalledcorrectly.

2.EnterBIOSSetupUtilityandseewhetherthehard diskdriveisproperlyidentied.Ifyoustillseethe sameerrormessage,checkthebootsequence.

3.Reinstalltheharddiskdrive.

4.Reinstalltheoperatingsystem.

PressF1toenterBIOSSetupUtility.PressF9,and Entertoloadthedefaultsetting.Thensavethecurrent settingbypressingF10,andrestartthecomputer.

No-beepsymptoms

Table4.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno POST.

Nobeep,power-onindicatoron,andLCDblankduring POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand

FRUoraction,insequence

1.Makesurethateveryconnectorisconnected tightlyandcorrectly.

2.DIMM.

3.Systemboard.

1.ReseatDIMM.

2.Systemboard.

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.

IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty. However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand itshouldbereplaced.

Notes:

44ThinkPadEdge11”andE10HardwareMaintenanceManual

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethat anyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table5.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring POST.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

HorizontalorverticallinesdisplayedonLCD.LCDassembly.

FRUoraction,insequence

Systemboard.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

1.Seeimportantnotefor“LCD-relatedsymptoms. ”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled, orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem checkout”onpage33.)

1.T urnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices: a.Non- ThinkPaddevices b.Devicesattachedtothedockingstationortheportreplicator c.Printer,mouse,andotherexternaldevices d.Batterypack e.Harddiskdrive f.Externaldiskettedriveoropticaldrive g.DIMM h.Opticaldiskordisketteintheinternaldrive

Chapter4.Relatedserviceinformation45

i.PCCards

4.T urnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU): a.Systemboard b.LCDassembly

46ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter5.Statusindicators

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

Table6.Statusindicators

IndicatorMeaning

Sleep(standby) status

TheilluminationdotintheThinkPadlogoontheouterlidofthecomputerandonthe palmrestworksasasystem-statusindicator:itshowswhetherthecomputerisinsleep (standby),hibernation,ornormalmodel.

Red:

Sleep(standby) status

Fastblinkingred:

Thecomputerison(innormalmode).

Thecomputerisenteringsleep(standby)orhibernationmode.

Slowblinkingred:

Thecomputerisinsleep(standby)mode.

Off:

Thecomputerisofforinhibernationmode.

©CopyrightLenovo2010,2011

Table6.Statusindicators(continued)

IndicatorMeaning

Powerstatus

Green:

TheACadapterisconnected.Ifabatteryisinstalledonthecomputer,itis chargedwhenthisindicatorison.

Off:

TheACadapterisnotconnected.

On-screenindicators:Followingindicatorsaredisplayedonthescreen.

CapslockCapsLockmodeisenabled.Youcanenterallalphabeticcharacters(A-Z)inuppercase

withoutpressingtheShiftkey.

Wirelessstatus

PressFn+F5toenableordisablethewirelessfeatures.Y oucanquicklychangethe powerstateofeachfeatureinthelist.

48ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter6.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table7.Fnkeycombinations

KeycombinationDescription

Fn+F1Turntheaudiovolumedown.

Fn+F2Turntheaudiovolumeup.

Fn+F3Mutethemicrophone

Fn+F4

Fn+F5

Fn+F6

Putthecomputerinsleep(standby)mode.T oreturntonormaloperation,presstheFnkey only,withoutpressingafunctionkey.

Notes:

•T ousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.

•Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeordo-nothing mode(inWindowsXP ,shutthecomputerdownorshowthepanelforturningoffthe computer),changethesettingsinthePowerManager.

Enableordisablethebuilt-inwirelessnetworkingfeatures.IfyoupressFn+F5,alistofwireless featuresisdisplayed.Y oucanquicklychangethepowerstateofeachfeatureinthelist. Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing devicedriversmustbeinstalledonthecomputerbeforehand:

•PowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Changethecameraandmicrophonemutesettings.WhenyoupressFn+F6,thecameraand microphonemutesettingwindowisopenedandthecamerapreviewisturnedon.

Fromthecamerasettingwindow,youcanalsochangethesettingofthemicrophonemute button.

Notes:

•Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.

•IfthecomputerisrunningWindowsXP ,itdoesnothavethesettingofthemicrophone mutebutton.

Fn+F7

ForWindowsXP:

Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput location,startPresentationDirector,andchangethesettings.

ClickStart➙AllPrograms➙ThinkVantage➙PresentationDirector.

Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes, howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.

©CopyrightLenovo2010,2011

Table7.Fnkeycombinations(continued)

KeycombinationDescription

ForWindows7:

Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese displayoptions:

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktopfunction)

•Externalmonitoronly Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey combinationisalsoavailable.

ForWindowsXP:

Switchbetweenthecomputerdisplayandanexternalmonitor.Ifanexternalmonitoris attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:

•Externalmonitor(CRTdisplay)

•Computerdisplayandexternalmonitor(LCD+CRTdisplay

•Computerdisplay(LCD)

Notes:

•Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer displayandtheexternalmonitor(theExtenddesktopfunction).

•ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startPresentationDirector,andchangethesettings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each userneedstodothefollowing:ClickStart➙AllPrograms➙ThinkVantage➙Presentation Director,andchangetheFn+F7settings.

Fn+F8

ChangethesettingsoftheUltraNav

pointingdevice.

Fn+F9Multimediacontrol.

Fn+F10Multimediacontrol.

Fn+F11Multimediacontrol.

Fn+F12Putthecomputerintohibernationmode.Toreturntonormaloperation,pressthepower

buttonforlessthanfourseconds.

Notes:

•T ousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.

•ThoughthescreenfadesoutimmediatelyafterFn+F12arepressed,thecomputerdoesnot enterthehibernationmodeimmediately.Donotmovethesystemuntilthesleep(standby) statusindicatorstopsblinking.Movingthecomputerwhenitisenteringhibernationmight causecorruptionoftheharddiskdrive.

Fn+DeleteThecomputerdisplaybecomesdimmer.

Thepurposeofthismethodistochangethebrightnessleveltemporarily.T ochangethe defaultbrightnesslevel,changethesettingsofthePowerOptionintheControlPanelor usethePowerManager.

Fn+End

Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombinationofkeys, apanelforselectingapowerplan(inWindowsXP ,powerscheme)oradjustingthepower levelappears. Note:IfyouloggedonwithanadministratoruserIDinWindowsXP ,andyoupressFn+End, thepanelforselectingapowerschemeappears.IfyouhaveloggedonwithanotheruserIDin WindowsXP ,andyoupressFn+End,thepaneldoesnotappear.

Fn+EscMutethespeaker.

50ThinkPadEdge11”andE10HardwareMaintenanceManual

Table7.Fnkeycombinations(continued)

KeycombinationDescription

Fn+HomeThecomputerdisplaybecomesbrighter.

Thepurposeofthismethodistochangethebrightnessleveltemporarily.T ochangethe defaultbrightnesslevel,changethesettingsofthePowerOptionintheControlPanelor usethePowerManager.

Fn+PgUpReserved.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+B

HavethesamefunctionastheBreakkey.

Fn+CHavethesamefunctionastheScrLKkey.

Fn+P

HavethesamefunctionasthePausekey.

Fn+SHavethesamefunctionastheSysRqkey.

Fn+C

Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon thescreen.

Chapter6.Fnkeycombinations51

52ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter7.FRUreplacementnotices

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore replacinganyFRU.

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheWindowsNotebook,thisproblemisaddressedwith specialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

•Eachoneshouldbeusedonlyonce.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.

•Alwaysusenewscrews.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•PlastictoplasticT urnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplastic part:

•LogiccardtoplasticT urnanadditional180degreesafterthescrewheadtouchesthesurfaceofthe logiccard:

•TorquedriverIfyouhaveatorquedriver,refertothe“T orque”columnforeachstep.

•Makesurethatyouusethecorrectscrew.Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothe torqueshowninthetable.Neveruseascrewthatyouremoved.Useanewone.Makesurethatall

ofthescrewsaretightenedrmly.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage54

•“RetainingtheUUID”onpage55

•“ReadingorwritingtheECAinformation”onpage55

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe ProductIDeld.Seeexamplebelow:

54ThinkPadEdge11”andE10HardwareMaintenanceManual

MTMonrearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDonrearlabel:

Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.

TTTT-MMM(UsethisnumberwhensettingSerial Number)

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat productionandstoredintheEEPROMofyoursystemboard.Thealgorithmthatgeneratesthenumberis designedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwocomputersintheworldhavethesame number.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard. TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T oreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe instruction.

4.T oreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T owriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe instruction.

4.T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

Chapter7.FRUreplacementnotices55

56ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter8.RemovingandreplacingaFRU

ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve thefollowinggeneralrules:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage53.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted atthetopofthepage.Removethemintheorderinwhichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe numbersinsquarecallouts.

5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter9“Locations” onpage95

8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets, removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews, springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan electrostaticdischarge(ESD)strap(P/N6405959).

ExternalCRUstatementtocustomers:

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

BeforeservicingThinkPadEdge11”

SomemodelsoftheThinkPadEdge11”youareservicingmighthavetheSIMcardthatthecustomer hasinstalled.

IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovefollowingFRUs:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.

58ThinkPadEdge11”andE10HardwareMaintenanceManual

1010Batterypack

Importantnoticeforreplacingabatterypack:

ThinkVantageT oolboxhaveanautomaticbatterydiagnosticthatdeterminesifthebatterypackisdefective. AbatterypackFRUshouldnotbereplacedunlessthisdiagnosticshowsthatthebatteryisdefective.

Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible safetyissue.

IfThinkVantageT oolboxisnotinstalledinthecomputer,thecustomershoulddownloadthisprogram beforeanon-physicallydamagedbatterypackisreplaced.Notethataphysicallydamagedbatterypack isnon-warrantyreplacement.

Table8.Removalstepsofbatterypack

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldigniteorexplode.

Unlockthebatterylatches1.Holdingthebatterylatchesintheunlockedposition,removethebatterypackin thedirectionshownbyarrow2.

Wheninstalling:

Installthebatterypackintheslot,andthenmakesurethatthebatterylatchisinthelockedposition.

Chapter8.RemovingandreplacingaFRU59

1020Bottomdoor

Foraccess,removethisFRU:

•“1010Batterypack”onpage59

Table9.Removalstepsofbottomdoor

Note:Loosenthescrews1,butdonotremovethem.

60ThinkPadEdge11”andE10HardwareMaintenanceManual

Note:Applyinglabelstothebottomdoor

ThenewbottomdoorFRUisshippedwithakitcontaininglabel.Whenyoureplacethebottomdoor,youneedto applythefollowinglabels:

Serialnumberblanklabel79x16

FCClabel

Homologationlabel

Informationlabelunderbattery

Followinglabelsneedtobepeeledofffromtheoldbottomdoor,andneedtobeputonthenewbottomdoor.

Windowslicenselabel(COA)(onlyforWindowsXPmodels)

WirelessWANlabel

ChinawirelessLANlabel

SIMICCIDlabel

BrazilANATELwirelessWANlabel

BrazilANATELlabelforb/g/n

BrazilANATELBluetoothlabel

BrazilANATELLabel(AMoM)

SIRMlabel(bySKU)

ChinawirelessWANlabel

Israellabel

Forthelocationofeachlabel,referthefollowinggure:

Chapter8.RemovingandreplacingaFRU61

1030Harddiskdrive(HDD)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock. Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

Table10.RemovalstepsofHDD

StepScrew(quantity)Color

M2×7mm,small-head,nylon-coated(2)Silver

62ThinkPadEdge11”andE10HardwareMaintenanceManual

Torque

0.181Nm (1.85kgfcm)

Table10.RemovalstepsofHDD(continued)

Wheninstalling:

MakesurethattheHDDconnectorisattachedrmly.

Chapter8.RemovingandreplacingaFRU63

1040DIMM

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Table11.RemovalstepsofDIMM

Note:IfthecomputeryouareservicinghastwoDIMMslotsandonlyoneDIMMisused,thecardmustbeinstalled inSLOT-0(

Wheninstalling:

InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilitsnapsintotheplace. Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

a),butnotinSLOT-1(b).SomemodelsonlyhaveoneDIMMslot.

64ThinkPadEdge11”andE10HardwareMaintenanceManual

1050PCIExpressMiniCardforwirelessLAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Table12.RemovalstepsofPCIExpressMiniCardforwirelessLAN

Instep1aand1b,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

StepScrew(quantity)Color

M2×3mm,small-head,nylon-coated(1)Silver

Torque

0.181Nm (1.85kgfcm)

Chapter8.RemovingandreplacingaFRU65

Table12.RemovalstepsofPCIExpressMiniCardforwirelessLAN(continued)

Wheninstalling:

PlugthegraycableintothejackmarkedMAINorM,andtheblackcableintothejackmarkedAUXorAonthecard.

66ThinkPadEdge11”andE10HardwareMaintenanceManual

1060PCIExpressMiniCardforwirelessWAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

Table13.RemovalstepsofPCIExpressMiniCardforwirelessWAN

Instep1aand1b,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

StepScrew(quantity)Color

Note:PlugtheredcableintothejackmarkedMAIN,andthebluecableintothejackmarkedAUXonthecard.

M2×3mm,small-head,nylon-coated(1)Silver

Chapter8.RemovingandreplacingaFRU67

Torque

0.181Nm (1.85kgfcm)

1070Keyboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

Table14.Removalstepsofkeyboard

StepScrew(quantity)Color

M2×2.5mm,big-head,nylon-coated(2)

Torque

Black0.181Nm

(1.85kgfcm)

68ThinkPadEdge11”andE10HardwareMaintenanceManual

Table14.Removalstepsofkeyboard(continued)

Chapter8.RemovingandreplacingaFRU69

Table15.Installationstepsofkeyboard

Wheninstallingthekeyboard,doasfollows:

1.Attachthekeyboardconnectors.

2.Attachthekeyboardsothatthefrontedgeofthekeyboardareundertheframeasshowninthisgure.

3.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

70ThinkPadEdge11”andE10HardwareMaintenanceManual

1080Palmrestassembly,power-onboardassembly(withcable),and

microphone

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone

Note:Thepower-onboardassembly(withcable)andthemicrophoneareattachedtothepalmrestassembly.

StepScrew(quantity)Color

M2×7mm,wafer-head,nylon-coated(3)Silver

Chapter8.RemovingandreplacingaFRU71

Torque

0.181Nm (1.85kgfcm)

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone(continued)

StepScrew(quantity)Color

M2×7mm,wafer-head,nylon-coated(3)Silver

Wheninstalling:

Makesurethattheconnectorsareattachedrmly.

Torque

0.181Nm (1.85kgfcm)

72ThinkPadEdge11”andE10HardwareMaintenanceManual

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone(continued)

StepScrew(quantity)Color

M2×2mm,big-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU73

Table16.Removalstepsofpalmrestassembly,power-onboardassembly(withcable),andmicrophone(continued)

Wheninstalling:

Makesurethatalltheprojectionsofthepalmrestassemblyareattachedrmlytotheguideholesofthebasecover.

74ThinkPadEdge11”andE10HardwareMaintenanceManual

1090Bluetoothdaughtercard(BDC-2)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

Table17.RemovalstepsofBDC-2

StepScrew(quantity)Color

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

M2×3mm,small-head,nylon-coated(1)Silver

Torque

0.181Nm (1.85kgfcm)

Chapter8.RemovingandreplacingaFRU75

1100I/Oboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

Table18.RemovalstepsofI/Oboard

StepScrew(quantity)Color

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

76ThinkPadEdge11”andE10HardwareMaintenanceManual

M2×4mm,small-head,nylon-coated(1)Silver

Torque

0.181Nm (1.85kgfcm)

1110Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

Table19.Removalstepsofspeakerassembly

StepScrew(quantity)Color

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

1120Systemboard,fanassembly,andbackupbattery

M2×4mm,wafer-head,nylon-coated(2)Silver

Torque

0.181Nm (1.85kgfcm)

Importantnoticesforhandlingthesystemboard:

Whenhandlingthesystemboard,bearthefollowinginmind.

•Thesystemboardhasanaccelerometer,whichcanbebrokenbyapplyingseveralthousandsofG-forces.

Chapter8.RemovingandreplacingaFRU77

Note:Droppingasystemboardfromaheightofaslittleas6inchessothatitfallsatonahardbench

cansubjecttheaccelerometertoasmuchas6,000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,or composite.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmator conductivecorrugatedmaterial.

Note:Thefanassemblyandthebackupbatteryareattachedtothesystemboard.

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1090Bluetoothdaughtercard(BDC-2)”onpage75

Table20.Locationofmajorsensitivecomponentsonthesystemboard

Followingcomponentssolderedonthetopsideofthesystemboardareextremelysensitive.Whenyouservice thesystemboard,avoidanykindofroughhandling.

ForIntelmodels:

AccelerometerchipfortheHDDActiveProtectionSystem™

CPU

PCH(PlatformControllerHub)

78ThinkPadEdge11”andE10HardwareMaintenanceManual

Table20.Locationofmajorsensitivecomponentsonthesystemboard(continued)

ForAMDmodels:

AccelerometerchipfortheHDDActiveProtectionSystem™

NorthBridge

CPU

SouthBridge

Chapter8.RemovingandreplacingaFRU79

Table21.Removalstepsofsystemboard,fanassembly,andbackupbattery

StepScrew(quantity)Color

Wheninstalling:

M2×4mm,wafer-head,nylon-coated(2)Silver

Makesurethattheconnectorsareattachedrmly.

Torque

0.181Nm (1.85kgfcm)

80ThinkPadEdge11”andE10HardwareMaintenanceManual

Table21.Removalstepsofsystemboard,fanassembly,andbackupbattery(continued)

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldigniteorexplode.

Chapter8.RemovingandreplacingaFRU81

Table21.Removalstepsofsystemboard,fanassembly,andbackupbattery(continued)

Wheninstalling:

Makesurethattheconnectorsareattachedrmly.

Wheninstalling:

Beforeyouattachthefanassemblytothesystemboard,youneedtopeelthethinlmofffromthethermalrubbers asshowninthisgure.

ForAMDmodels:

ForIntelmodels:

82ThinkPadEdge11”andE10HardwareMaintenanceManual

1130LCDunit

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

Table22.RemovalstepsofLCDunit

StepScrew(quantity)Color

Instep2,releasealloftheantennacablesfromthecableguides.

M2×4mm,wafer-head,nylon-coated(2)Silver

Torque

0.181Nm (1.85kgfcm)

Chapter8.RemovingandreplacingaFRU83

Table23.RemovalstepsofLCDunit

Wheninstalling:

•Makesurethatyouroutethecablesrmlyasshowninthisgure.

•Whenyouroutethecables,makesurethattheyarenotsubjectedtoanytension.T ensioncouldcausethecables tobedamagedbythecableguides,orawiretobebroken.

StepScrew(quantity)Color

M2.5×4mm,wafer-head,nylon-coated(4)Silver

Torque

0.181Nm (1.85kgfcm)

84ThinkPadEdge11”andE10HardwareMaintenanceManual

1140CRTboardassembly(withcable)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

•“1130LCDunit”onpage83

Table24.RemovalstepsofCRTboardassembly(withcable)

Wheninstalling:

Makesurethattheconnectorsareattachedrmly.

StepScrew(quantity)Color

M2×4mm,wafer-head,nylon-coated(1)Silver

1150DC-incableandbasecoverassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

Chapter8.RemovingandreplacingaFRU85

Torque

0.181Nm (1.85kgfcm)

Table25.RemovalstepsofDC-incableandbasecoverassembly

Note:Applyinglabelstothebasecover

Note:IftheWindowsAuthenticationlabel(COA)3isattachedtoapartthatisreplaced,returntheoldpart

withthelabelattachedtothecustomer,orprovidealettertothecustomerstatingwhatthelabelwas originallyonthesystemandwhatthelabelpartnumber,serialnumber,andproductkeywere.

ThenewbasecoverFRUisshippedwithakitcontaininglabelsofseveralkinds.Whenyoureplacethe basecover,youneedtoapplythefollowinglabels:

SIMinformationlabelunderdoor

Informationlabelunderdoor

Certiedlabelunderbattery

Followinglabelsneedtobepeeledofffromtheoldbasecover,andneedtobeputonthenewbasecover.

Windowslicenselabel(COA)(onlyforWindows7models)

Ethernetlabel

Forsomemodels,youalsoneedtoapplyoneortwoFCClabels.Checktheoldbasecover;ifithasoneor twoFCClabels,ndduplicatesoftheminthelabelkitandapplythemtothenewbasecover.

Forthelocationofeachlabel,referthefollowinggure:

86ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter8.RemovingandreplacingaFRU87

2010LCDbezelassembly

Foraccess,removethefollowingFRU:

•“1010Batterypack”onpage59

Table26.RemovalstepsofLCDbezelassembly

StepScrewcapScrew(quantity)Color

M2×4mm,wafer-head,nylon-coated(2)Silver

Torque

0.211Nm (2.15kgfcm)

88ThinkPadEdge11”andE10HardwareMaintenanceManual

2020Integratedcamera

Foraccess,removetheseFRUs,inorder:

•“1010Batterypack”onpage59

•“2010LCDbezelassembly”onpage88

Table27.Removalstepsofintegratedcamera

Wheninstalling:

Makesurethattheconnectorisattachedrmly.

Chapter8.RemovingandreplacingaFRU89

2030LCDpanel,hinges,andLCDcable

1 1

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage59

•“1020Bottomdoor”onpage60

•“1030Harddiskdrive(HDD)”onpage62

•“1070Keyboard”onpage68

•“1080Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage71

•“1120Systemboard,fanassembly,andbackupbattery”onpage77

Table28.RemovalstepsofLCDpanel,hinges,andLCDcable

Instep1,releasethecablesfromthecableguideoftheleftandrighthinges.

90ThinkPadEdge11”andE10HardwareMaintenanceManual

Table28.RemovalstepsofLCDpanel,hinges,andLCDcable(continued)

StepScrew(quantity)Color

M2×4mm,wafer-head,nylon-coated(4)Silver

Torque

0.211Nm (2.15kgfcm)

Wheninstalling:

WhenattachingtheLCDpaneltothecover,presstheleftandrightedgescoveredwithmetalgentlywithyour ngers.DONOTpressthesurfaceofthepanelorapplyanyexcessiveforcetothepanel.

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(4)Silver

Chapter8.RemovingandreplacingaFRU91

Torque

0.181Nm (1.85kgfcm)

Table28.RemovalstepsofLCDpanel,hinges,andLCDcable(continued)

92ThinkPadEdge11”andE10HardwareMaintenanceManual

Lenovo E10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Aboutthismanual

Chapter1.Safetyinformation

Generalsafety

Electricalsafety

Safetyinspectionguide

Handlingdevicesthataresensitivetoelectrostaticdischarge

Groundingrequirements

Safetynotices—multilingualtranslations

Chapter2.Importantserviceinformation

StrategyforreplacingFRUs

Strategyforreplacingaharddiskdrive

Importantnoticeforreplacingasystemboard

Howtouseerrormessage

StrategyforreplacingFRUsforCTO,CMV ,andGAV

Chapter3.Generalcheckout

Checkoutguide

DiagnosticsusingPC-DoctorforDOS

LenovoThinkVantageT oolbox

FRUtests

Powersystemcheckout

Checkingtheacadapter

Checkingoperationalcharging

Checkingthebatterypack

Checkingthebackupbattery

Chapter4.Relatedserviceinformation

RestoringthefactorycontentsbyusingRecoveryDiscSet

Passwords

Power-onpassword

Hard-diskpassword

Supervisorpassword

Howtoremovethepower-onpassword

Howtoremovethehard-diskpassword

Powermanagement

Screenblankmode

Sleeporstandbymode

Hibernationmode

Symptom-to-FRUindex

Numericerrorcodes

Errormessages

No-beepsymptoms

LCD-relatedsymptoms

Intermittentproblems

Undeterminedproblems

Chapter5.Statusindicators

Chapter6.Fnkeycombinations

Chapter7.FRUreplacementnotices

Screwnotices

Retainingserialnumbers

Restoringtheserialnumberofthesystemunit

RetainingtheUUID

ReadingorwritingtheECAinformation

Chapter8.RemovingandreplacingaFRU

BeforeservicingThinkPadEdge11”

1010Batterypack

1020Bottomdoor

1030Harddiskdrive(HDD)

1040DIMM

1050PCIExpressMiniCardforwirelessLAN

1060PCIExpressMiniCardforwirelessWAN

1070Keyboard

1090Bluetoothdaughtercard(BDC-2)

1100I/Oboard

1110Speakerassembly

1120Systemboard,fanassembly,andbackupbattery

1130LCDunit

1140CRTboardassembly(withcable)

1150DC-incableandbasecoverassembly

2010LCDbezelassembly

2020Integratedcamera

2030LCDpanel,hinges,andLCDcable