Lenovo B430 User Manual

HardwareMaintenanceManual

LenovoB430

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage97.

SecondEdition(November2012)

©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation.....1

Generalsafety...............1

Electricalsafety..............2

Safetyinspectionguide...........3

Handlingdevicesthataresensitivetoelectrostatic

discharge.................3

Groundingrequirements...........4

Safetynotices(multilingualtranslations).....4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdrive...23
Importantnoticeforreplacingasystem

board................24

Howtouseerrorcodes.........24

StrategyforreplacingFRUsforCTO,CMV ,and

GAVproducts...............24

Productdenition............24

FRUidenticationforCTO,CMV ,andGAV

products...............25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

LenovoSolutionCenter.........28

Quicktestprograms...........28

UEFIdiagnosticprogram.........29

Bootablediagnosticprograms.......29

Powersystemcheckout...........30

Checkingtheacpoweradapter......30

Checkingoperationalcharging......31

Checkingthebatterypack........31

Checkingthebackupbattery.......32

Chapter4.Relatedservice

information..............33

Restoringthefactorycontentsbyusingthe

RecoveryDiscSet.............33

UsingtheWindowsrecoveryprogramsonthe

Windows8operatingsystem.........34

Passwords................35

Power-onpassword...........35

Harddiskpassword...........35

Supervisorpassword..........36

Howtoremovethepower-onpassword...36
Howtoremovetheharddiskpassword...36

Powermanagement............37

Screenblankmode(fortheWindows7

operatingsystemonly)..........37

Sleepmode..............37

Hibernationmode...........37

Symptom-to-FRUindex...........38

Numericerrorcodes..........39

Errormessages............39

No-beepsymptoms...........40

LCD-relatedsymptoms.........40

Intermittentproblems..........40

Undeterminedproblems.........41

Chapter5.Statusindicators.....43

Chapter6.Specialkeys........45

Chapter7.Locations.........47

Locatingcomputercontrols,connectors,and

indicators.................47

Frontview...............47

Rearview...............48

Bottomview..............48

LocatingFRUsandCRUs..........48

MajorFRUsandCRUs..........50

LCDFRUsandCRUs..........52

LookingupFRUinformation.........53

Chapter8.FRUreplacement

notices................55

Screwnotices...............55

Retainingserialnumbers,MTM,UUID,andAsset

ID....................56

Chapter9.Removingorreplacinga

FRU..................57

Generalguidelines.............57

BeforeservicingLenovoB430models.....58

1010Batterypack.............58

1020Largebottomcover..........59

1030Smallbottomcover..........60

1040Opticaldriveorblankbezel.......60

1050Memorymodules...........61

1060Harddiskdriveassembly........62

1070PCIExpressMiniCardforwirelessLAN..64

1080Backupbattery............65

©CopyrightLenovo2012

i

1090Thermalfan.............66

1100Thermalpipes.............67

1110Keyboard..............69

1120Keyboardbezelassembly,cardreader,touch

pad,anddummycap............72

1130CPU................76

1140Systemboardassembly.........77

1150Speakerassembly...........80

1160Powerbuttonsubcard.........82

1170I/OsubcardwithUSBconnectorandaudio

jack...................82

1180RJ45subcard............84

1190LCDunit...............86

1200BasecoverassemblyandDC-inconnector.89

2010LCDbezelassembly..........90

2020LCDpanelandhinges.........91

2030IntegratedcameraandLCDcablewith

microphoneboard.............93

2040WirelessantennaassemblyandLCDrear

coverassembly..............95

AppendixA.Notices..........97

Trademarks................98

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingLenovoproducts.

LenovoB430

MachineType(MT)6270

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithLenovoproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaLenovoproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1

andChapter2“Importantserviceinformation”onpage23.

©CopyrightLenovo2012

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
Lenovonotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou
thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal
objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2012

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION:
Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

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•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-Lenovofeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Turnoffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-Lenovoalterations.Usegoodjudgmentastothesafetyofanynon-Lenovo
alterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Chapter2.Importantserviceinformation

Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported
bythismanual:

•“StrategyforreplacingFRUs”onpage23
–“Strategyforreplacingaharddiskdrive”onpage23
–“Importantnoticeforreplacingasystemboard”onpage24
–“Howtouseerrorcodes”onpage24

•“StrategyforreplacingFRUsforCTO,CMV,andGAVproducts”onpage24
–“Productdenition”onpage24
–“FRUidenticationforCTO,CMV ,andGAVproducts”onpage25

Important:

•AdvisecustomerstocontacttheLenovo
obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.Telephonenumbersfor
LenovoSupportareavailableat:
http://www.lenovo.com/support/phone

•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor
theLenovoauthorizedservicetechniciansareavailableat:
http://www.lenovoservicetraining.com/ion/

®

CustomerSupportCenteriftheyneedanyassistancein

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany
FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou
completetheserviceaction.

Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/Driversand
followtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe
originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdrive.Thiswillcauseallcustomer
dataontheharddiskdrivetobelost.Besurethatthecustomerhasacurrentbackupofthedatabefore
youperformthistask.

©CopyrightLenovo2012

23

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalse
errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRU
Index”section.

StrategyforreplacingFRUsforCTO,CMV,andGAVproducts

Productdenition

DynamicCongureT oOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,
ProductEntitlementWarehouse(PEW),andeSupportwillloadtheseproductsasthe4-digitMTand3-digit
model,wheremodel=“CTO”(example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit
MTand3-digitmodelisprovidedtothecustomertoplaceorders(example:1829-W15).ACMVisaspecial
bidoffering.Therefore,itisnotgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(example:1829-CTOand1829-W15will
befoundontheeSupportsite.)

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(example:1829-F1U).Also,PEWandeSupportwilllisttheseproductsunderthesamexedmodel
number.

24HardwareMaintenanceManual