Lenovo 7721, 7522, 7560, 7610, 7705 User Manual

...
ThinkCentre User Guid e
Note
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and “Notices,” on page 65.
First Edition (March 2009)
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration GSAcontract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Important safety information . . . . . .v
Chapter 1. Product overview . . . . . .1
Features . . . . . . . . . . . . . . . .1
Specifications . . . . . . . . . . . . . .4
Software overview . . . . . . . . . . . .5
Software provided with your Windows operating
system . . . . . . . . . . . . . . .5
Antivirus software . . . . . . . . . . .6
Locations . . . . . . . . . . . . . . .6
Locating connectors on the front of your computer 6 Locating connectors on the rear of your computer 7
Locating components . . . . . . . . . .9
Locating parts on the system board . . . . .10
Chapter 2. Installing options and
replacing hardware . . . . . . . . .11
Handling static-sensitive devices . . . . . . .11
Installing options and replacing hardware . . . .11
Installing external options . . . . . . . .11
Opening the computer cover . . . . . . .12
Accessing the system board components and
drives . . . . . . . . . . . . . . .13
Installing or replacing a memory module . . .13
Installing or replacing an adapter card . . . .15
Installing internal drives . . . . . . . . .17
Replacing the hard disk drive . . . . . . .21
Replacing the optical drive . . . . . . . .23
Replacing the battery . . . . . . . . . .25
Replacing the power supply assembly . . . .27
Replacing the heat sink and fan assembly . . .29
Replacing the microprocessor . . . . . . .31
Replacing the keyboard . . . . . . . . .34
Replacing the mouse . . . . . . . . . .34
Completing the parts replacement . . . . . .35
Installing security features . . . . . . . . .37
Integrated cable lock . . . . . . . . . .37
Password protection . . . . . . . . . .37
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . .38
Chapter 3. Recovery information . . .39
Creating and using Product Recovery discs . . . .39
Performing backup and recovery operations . . .40
Using the Rescue and Recovery workspace . . . .42
Creating and using rescue media . . . . . . .43
Creating and using a Recovery Repair diskette . .44
Recovering or installing device drivers . . . . .44
Setting a rescue device in the startup sequence . .45
Solving recovery problems . . . . . . . . .45
Viewing and changing settings . . . . . . . .47
Using passwords . . . . . . . . . . . .47
Password considerations . . . . . . . . .48
Power-On Password . . . . . . . . . .48
Privileged Access Password . . . . . . . .48
Setting, changing, and deleting a password . . .48
Enabling or disabling a device . . . . . . . .49
Selecting a startup device . . . . . . . . . .49
Selecting a temporary startup device . . . . .49
Selecting or changing the startup device sequence 50
Advanced settings . . . . . . . . . . . .50
Exiting from the Setup Utility program . . . . .50
Chapter 5. Updating system programs 51
Using system programs . . . . . . . . . .51
Updating (flashing) BIOS from a disc . . . . . .51
Updating (flashing) BIOS from your operating
system . . . . . . . . . . . . . . . .52
Recovering from a POST/BIOS update failure . . .52
Chapter 6. Troubleshooting and
diagnostics . . . . . . . . . . . . .55
Basic troubleshooting . . . . . . . . . . .55
Diagnostic programs . . . . . . . . . . .56
Lenovo System Toolbox . . . . . . . . .57
PC-Doctor for Windows PE . . . . . . . .57
PC-Doctor for DOS . . . . . . . . . . .58
Cleaning the mouse . . . . . . . . . . .58
Optical mouse . . . . . . . . . . . .58
Non-optical mouse . . . . . . . . . . .59
Chapter 7. Getting information, help,
and service . . . . . . . . . . . . .61
Information resources . . . . . . . . . . .61
Online Books folder . . . . . . . . . .61
Lenovo Care . . . . . . . . . . . . .61
Lenovo Welcome . . . . . . . . . . .62
Access Help . . . . . . . . . . . . .62
Safety and Warranty . . . . . . . . . .62
Lenovo We b site (http://www.lenovo.com) . . .62
Help and service . . . . . . . . . . . .63
Using the documentation and diagnostic
programs . . . . . . . . . . . . . .63
Calling for service . . . . . . . . . . .63
Using other services . . . . . . . . . .64
Purchasing additional services . . . . . . .64
Appendix. Notices . . . . . . . . . .65
Television output notice . . . . . . . . . .66
Trademarks . . . . . . . . . . . . . .66
Chapter 4. Using the Setup Utility . . .47
Starting the Setup Utility program . . . . . . .47
© Copyright Lenovo 2009 iii
Index . . . . . . . . . . . . . . .67
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Important safety information

CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product.
If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support
© Copyright Lenovo 2009 v
vi User Guide

Chapter 1. Product overview

This chapter provides an introduction to the features and options that are available for your computer. You can expand the capabilities of your computer by adding memory modules, drives, or adapter cards. When installing or replacing an option, use these instructions along with the instructions that come with the option.
Important: Before you install or replace any option, be sure to read and
understand the “Important safety information” first. These precautions and guidelines will help you work safely.
Use only computer parts provided by Lenovo.
Note:

Features

This section provides an overview of the computer features and preinstalled software.
System information
The following information covers a variety of models. For information about your specific model, use the Setup Utility program. See Chapter 4, “Using the Setup Utility,” on page 47.
Microprocessor
v Intel® Celeron® processor
v Intel Celeron dual-core processor
v Intel Pentium® dual-core processor
v Intel Core™ 2 Duo processor
v Intel Core 2 Quad processor
v Internal cache (size varies by model type)
Memory
v Supports up to two DDR2 DIMMs
(double data rate 2 dual inline memory modules)
v Flash memory for system programs (varies by model type)
Internal
drives
v Card reader
v Serial Advanced Technology Attachment (SATA) internal hard disk drive
v Optical drive (some models)
subsystem
Video
v Integrated graphics for a Video Graphics Array (VGA) connector
v Peripheral Component Interconnect (PCI) Express (x16) graphics slot on the
system board for discrete graphics card
© Copyright Lenovo 2009 1
Audio subsystem
v Audio line-in connector, audio line-out connector, and microphone connector on
the rear panel
v Integrated high-definition (HD) audio with RTL ALC662 Audio Codec
v Microphone connector and headphone connector on the front panel
v Mono internal speaker (some models)
Connectivity
v 10/100/1000 Mbps integrated Ethernet controller
v PCI V.90 Data/Fax modem (some models)
System
management features
v Ability to store power-on self-test (POST) hardware test results
v Automatic power-on startup
v Preboot Execution Environment (PXE)
v Remote Administration
v System Management (SM) BIOS and SM software
v Wake on LAN
®
v Wake on Ring (in the Setup Utility program, this feature is called Serial Port
Ring Detect for an external modem)
Input/Output
(I/O) features
v 9-pin serial port (one standard and one optional)
v Ethernet connector
v One standard 25-pin parallel port
v Standard keyboard connector
v Standard mouse connector
v Six USB connectors (two on the front panel and four on the rear panel)
v Two audio connectors on the front panel (microphone connector and headphone
connector)
v Three audio connectors on the rear panel (audio line-in connector, audio line-out
connector, and microphone connector)
v VGA monitor connector
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Expansion
v One hard disk drive bay
v One optical drive bay
v One drive bay for a card reader
v One PCI 32-bit adapter card slot
v One PCI Express x16 graphics adapter card slot (varies by model type)
Power
v 280-watt auto-sensing power supply
v Advanced Configuration and Power Interface (ACPI) support
Security features
v Computrace
v Cover presence switch (also called intrusion switch) (some models)
v Diskette drive and hard disk drive I/O control
v Hard disk drive password
v Keyboard with fingerprint reader (some models)
v Power-On Password (POP) and Privileged Access Password (PAP) for BIOS
access
v Serial and parallel port I/O control
v Startup sequence control
v Startup without diskette drive, keyboard, or mouse
v Support for the addition of an integrated cable lock (Kensington lock)
v USB switch on/off
Preinstalled software
Your computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included.
Operating system, preinstalled
Microsoft® Windows Vista
®
Note: The Windows Vista operating system might not be available or supported in
all countries or regions.
Operating systems, certified or tested for compatibility1 (varies by model type)
v Microsoft Windows® XP
v Linux
®
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or tested for compatibility, check the We b site of the operating system vendor.
Chapter 1. Product overview 3

Specifications

This section lists the physical specifications for your computer.
Dimensions
Width: 317 mm (12.48 inches)
Height: 99 mm (3.9 inches)
Depth: 355 mm (13.98 inches)
Weight
Maximum configuration as shipped: 7.5 kg (16.53 lbs)
Environment
Air temperature:
Humidity:
Maximum altitude:
Electrical
Input voltage:
High range:
Operating: 10° to 35°C (50° to 95°F)
Non-operating: -40° to 60°C (-40° to 140°F) (with package)
Non-operating: -10° to 60°C (14° to 140°F) (without package)
Operating: 10% to 80% (10% per hour, non condensing)
Non-operating: 10% to 90% (10% per hour, non condensing)
Operating: -50 to 10,000 ft (-15.2 to 3048 m)
Non-operating: -50 to 35,000 ft (-15.2 to 10,668 m)
input
Low range:
Minimum: 100 V AC
Maximum: 127 V AC
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 115 V AC
Minimum: 200 V AC
Maximum: 240 V AC
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 230 V AC
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Software overview

The computer is manufactured with a preloaded operating system, Windows Vista, and several preloaded applications.

Software provided with your Windows operating system

This section describes the Windows applications provided with your computer.
Software provided by Lenovo
The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software provided with your computer may vary depending on your model type.
Lenovo Care: The Lenovo Care
SM
program guides you to a host of information
and tools to help you set up, understand, maintain, and enhance your computer.
Product Recovery: The Product Recovery program enables you to restore your system to the factory-installed state.
ThinkVantage Rescue and Recovery: The ThinkVantage® Rescue and Recovery
®
(RnR) program is a one button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes quickly, even if the primary operating system could not start.
Password Manager: The Password Manager program helps you automatically capture and fill in authentication information for Windows applications and Web sites.
ThinkVantage System Update: The ThinkVantage System Update (TVSU) program helps you keep the software on your system up-to-date by downloading and installing software packages (TVT applications, device drivers, BIOS flashes, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the ThinkVantage Rescue and Recovery program and the Lenovo Care program.
Fingerprint software: The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power-on password, hard disk drive password, and Windows password. As a result, fingerprint authentication can replace passwords and enable simple and secure user access. A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option.
Lenovo System Toolbox
The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk drive. This diagnostic program works through the Windows operating system to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. See “Lenovo System Toolbox” on page 57 for more information.
PC-Doctor for Windows PE
The PC-Doctor for Windows PE diagnostic program is preinstalled on your hard disk drive. It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Windows PE if you are unable to start the Windows operating system or if the Lenovo System
Chapter 1. Product overview 5

Antivirus software

Locations

Toolbox has not been successful in isolating a possible problem. See “PC-Doctor for Windows PE” on page 57 for more information.
Adobe Reader
The Adobe Reader is a tool used to view, print, and search PDF documents.
See “Online Books folder” on page 61 for more information about accessing the online books and the Lenovo We b site.
Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
For more information about updating your antivirus software, refer to the Access Help online help system. See “Access Help” on page 62 for instructions on how to open the online help system.

Locating connectors on the front of your computer

Figure 1 shows the location of the connectors on the front of your computer.
Note: Not all computer models have the following connectors.
Figure 1. Front connector locations
1 USB connector 3 Microphone connector 2 Headphone connector 4 USB connector
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Locating connectors on the rear of your computer

Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Figure 2. Rear connector locations
1 Serial port (some models) 8 USB connectors (4) 2 Power cord connector 9 Ethernet connector 3 Standard mouse connector 10 Microphone connector 4 Standard keyboard connector 11 Audio line-out connector 5 Serial port 12 Audio line-in connector 6 Parallel port 13 PCI Express x16 graphics adapter card slot 7 VGA monitor connector 14 PCI adapter card slot
Chapter 1. Product overview 7
Connector Description
Audio line-in connector Used to receive audio signals from an external audio device,
such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Audio line-out connector Used to send audio signals from the computer to external
devices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or the audio line-in connector on a stereo system or other external recording devices.
Ethernet connector Used to attach an Ethernet cable for a local area network
(LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.
Microphone connector Used to attach a microphone to your computer when you want
to record sound or if you use speech-recognition software. This connector might be located on the front of the computer.
Parallel port Used to attach a parallel printer, a parallel scanner, or other
devices that use a 25-pin parallel port.
Standard keyboard connector
Used to attach a keyboard that uses a standard keyboard connector.
Standard mouse connector Used to attach a mouse, a trackball, or other pointing devices
that use a standard mouse connector.
Serial port Used to attach an external modem, a serial printer, or other
devices that use a 9-pin serial port.
USB connector Used to attach a device that requires a Universal Serial Bus
(USB) connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer. If you have more than six USB devices, you can purchase a USB hub, which you can use to connect additional USB devices.
VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA
monitor connector.
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Locating components

To open the computer cover, see “Opening the computer cover” on page 12.
Figure 3 shows the location of the various components in your computer.
Figure 3. Component locations
1 Hard disk drive 4 Optical drive 2 Heat sink and fan assembly 5 Memory slots 3 Internal speaker 6 Power supply assembly
Chapter 1. Product overview 9

Locating parts on the system board

Figure 4 shows the location of the parts on the system board.
Figure 4. System board parts locations
1 PCI adapter card slot 11 Memory slots (2) 2 PCI Express x16 graphics adapter
12 Front USB connectors (2)
card slot
3 Internal speaker connector 13 Serial (COM 2) connector 4 Battery 14 Power fan connector 5 Microprocessor fan connector 15 24-pin power connector 6 Thermal sensor connector 16 S ATA connectors (2) 7 Cover presence (Intrusion) switch
connector
17 Clear CMOS (Complementary Metal Oxide Semiconductor)/Recovery jumper
8 Microprocessor 18 Front audio connector 9 4-pin power connector 19 System fan connector 10 Front panel connector
10 User Guide

Chapter 2. Installing options and replacing hardware

This chapter provides instructions for installing options and replacing hardware for your computer. You can expand the capabilities of your computer by adding memory modules, adapter cards, or drives. When installing or replacing an option, use these instructions along with the instructions that come with the option.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
When you handle parts and other computer components, take these precautions to avoid static-electricity damage:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Always handle parts and other computer components carefully. Handle adapter
cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
v Prevent others from touching the parts and other computer components.
v Before you replace a new part, touch the static-protective package containing the
part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.
v When possible, remove the new part from the static-protective packaging, and
install it directly in the computer without setting the part down. When this is not possible, place the static-protective package that the part came in on a smooth, level surface and place the part on it.
v Do not place the part on the computer cover or other metal surface.

Installing options and replacing hardware

This section provides introductions for installing options and replacing hardware for your computer. When installing or replacing an option, use these instructions along with the instructions that come with the option.
Attention
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support
Note: Use only computer parts provided by Lenovo.

Installing external options

External speakers, a printer, or a scanner can be connected to your computer. For some external options, you must install additional software in addition to making the physical connection. When installing an external option, see “Locating
© Copyright Lenovo 2009 11
connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7 to identify the required connector, and then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option.

Opening the computer cover

This section provides instructions on how to open the computer cover.
CAUTION:
Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
Important
Be sure to read and understand “Handling static-sensitive devices” on page 11 before opening the computer cover.
To open the computer cover:
1. Remove any media from the drives, shut down your operating system, and
turn off all attached devices and the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect the cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the computer. See “Locating connectors on the front of your computer” on page 6 and “Locating connectors on the rear of your computer” on page 7.
4. Remove any locking devices, such as a cable lock that secures the computer
cover.
5. Press the buttons on the sides of the computer and pivot the computer cover
upward to open.
12 User Guide
Figure 5. Opening the computer cover

Accessing the system board components and drives

This section provides instructions on how to access the system board components and drives.
To access the system board components and drives:
1. Open the computer cover. See “Opening the computer cover” on page 12.
2. On some models, you might need to pivot the drive bay assembly upward and
remove the hard disk drive to access the internal components. See “Replacing the hard disk drive” on page 21.
Note: Make sure you note the location of any cables that you disconnect from
the drives or the system board.
Attention: Make sure the hard disk drive assembly is in the latched down
position before closing the computer cover to prevent damage to the hard disk drive assembly.
Figure 6. Pivoting the drive bay assembly

Installing or replacing a memory module

Attention
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support
This section provides instructions on how to install or replace a memory module.
Your computer has two slots for installing or replacing DDR2 DIMMs (double data rate 2 dual inline memory modules) that provide up to a maximum of 4 GB system memory.
Chapter 2. Installing options and replacing hardware 13
When installing or replacing a memory module, use the following guidelines:
v Use 1.8 V, 240-pin, DDR2 DIMMs (double data rate 2 dual inline memory
modules).
v Use 512 MB, 1 GB, or 2 GB memory modules in any combination up to a
maximum of 4 GB.
Only DDR2 SDRAM DIMMs can be used.
Note:
To install or replace a memory module:
1. Open the computer cover. See “Opening the computer cover” on page 12.
2. Pivot the drive bay assembly upward to access the memory slots. See
“Accessing the system board components and drives” on page 13.
3. Remove any parts that might prevent your access to the memory slots.
4. Locate the memory slots.
5. Open the retaining clips.
Figure 7. Opening the retaining clips
If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown.
Figure 8. Removing the old memory module
14 User Guide
6. Position the memory module over the memory slot. Make sure that the notch
1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close.
Figure 9. Installing the memory module
What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to “Completing the parts replacement” on
page 35.

Installing or replacing an adapter card

Attention
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support
This section provides instructions on how to install or replace an adapter card.
Your computer has one standard adapter card slot and one PCI Express x16 graphics adapter card slot.
To install or replace an adapter card:
1. Open the computer cover. See “Opening the computer cover” on page 12.
2. Rotate the adapter card retainer to the open position.
3. Remove the adapter card from its static-protective package.
Chapter 2. Installing options and replacing hardware 15
4. Install the adapter card into the appropriate adapter card slot on the system
board, see “Locating parts on the system board” on page 10. If you are replacing an old adapter card, remove the adapter card being replaced before installing the new one.
Figure 10. Removing the adapter card
Notes:
a. The adapter card fits tightly into the adapter card slot. If necessary, alternate
moving each side of the adapter card a small amount until it is removed from the adapter card slot.
b. If the adapter card is held in place by a retaining latch, press the adapter
card retaining latch 1 as shown to disengage the latch. Grasp the adapter card and then gently pull the adapter card out of the slot.
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