Lenovo 71z User Manual [en, de, fr, it]

ThinkCentreEdge
SafetyandWarrantyGuide

Note:

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstand
thefollowing:

•Chapter1“Importantsafetyinformation”onpage1

•Chapter3“Warranty”onpage13

•Chapter6“Notices”onpage25

FirstEdition(June2012)
©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Importantsafetyinformation...........1

Conditionsthatrequireimmediateaction............1

Generalsafetyguidelines.................2

Batteries......................2

Electricalcurrentsafetyinformation..............3

Lithiumcoincellbatterynotice...............4

Modemsafetyinformation.................4

Lasercompliancestatement................5

Productswithtelevisiontuneroptionsinstalled..........5

NotetoCATVsysteminstaller...............5

Exampleofantennagrounding..............6

Datasafety......................7

Usingheadphonesorearphones...............7

Additionalsafetyinformation................8

Chapter2.Informationresources..............9

UserGuide......................9

LenovoThinkVantageT ools................9

LenovoWelcome....................9

LenovoWebsite(http://www.lenovo.com)...........10

LenovoSupportWebsite.................10

Recordingyourcomputerinformation.............10

Chapter3.Warranty..................13

WarrantyServiceInformation................13

SuplementodeGarantíaparaMéxico.............16

Chapter4.WorldwideLenovoSupporttelephonelist.......17

Chapter5.CustomerReplaceableUnits(CRUs).........23

Chapter6.Notices...................25

Trademarks......................25

Electronicemissionnotices................25

FederalCommunicationsCommission(FCC)andtelephonecompany

requirements.....................25

CanadianDepartmentofCommunicationscerticationlabel.....26

PolyvinylChloride(PVC)cableandcordnotice..........27

©CopyrightLenovo2012i

Chinasubstancedisclosuretable..............28

ChinarecyclinginformationforWasteElectricalandElectronicEquipment

(WEEE).......................28

Turkishstatementofcompliance...............28

UkraineRoHSStatement.................29

ENERGYSTARmodelinformation..............29

iiThinkCentreSafetyandWarrantyGuide

Chapter1.Importantsafetyinformation

Note:Besuretoreadandunderstandtheimportantsafetyinformationrst.

Thisinformationcanhelpyousafelyuseyourdesktopornotebookpersonal
computer.Followandretainallinformationincludedwithyourcomputer.The
informationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovo
“Warranty”onpage13

Customersafetyisimportant.Ourproductsaredevelopedtobesafeand
effective.However,personalcomputersareelectronicdevices.Powercords,
poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult
inphysicalinjuryorpropertydamage,especiallyifmisused.Toreducetheserisks,
followtheinstructionsincludedwithyourproduct,observeallwarningsonthe
productandintheoperatinginstructions,andreviewtheinformationincludedin
thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis
documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom
hazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In
additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)
areshippedwithexternalpoweradapters.Ifyouhavesuchaproduct,this
informationappliestoyourproduct.Inaddition,computerproductscontaina
coin-sizedinternalbatterythatprovidespowertothesystemclockevenwhenthe
computerisunplugged,sothebatterysafetyinformationappliestoallcomputer
products.

®

LimitedWarranty.Formoreinformation,refertoChapter3

.

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproduct
damageisseriousenoughthattheproductshouldnotbeusedagainuntil
ithasbeeninspectedand,ifnecessary,repairedbyanAuthorizedService
Provider.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis
turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff
ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike
popping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,
theymightindicateapotentialsafetyissue.However,donottakerisksor
attempttodiagnosethesituationyourself.ContacttheCustomerSupport
Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,
seeChapter4“WorldwideLenovoSupporttelephonelist”onpage17

Frequentlyinspectyourcomputeranditscomponentsfordamage,wear,
orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa

©CopyrightLenovo20121

.

component,donotusetheproduct.ContacttheCustomerSupportCenter
ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct
andhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou
haveanysafetyconcernswithyourproduct,stopusingtheproductand
unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan
speaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or
powersuppliesthatarecracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefroma
battery,orabuildupofforeignsubstancesonthebattery.

•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromthe
product.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer
product,thepowercord,orpoweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto
water.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperating
instructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)
thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou
cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta
suitablereplacement.

Generalsafetyguidelines

Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandproperty
damage.

Batteries

AllpersonalcomputersmanufacturedbyLenovocontainanon-rechargeable
coincellbatterytoprovidepowertothesystemclock.Inaddition,manymobile
products,suchasnotebookcomputers,utilizearechargeablebatterypackto
providesystempowerwheninportablemode.BatteriessuppliedbyLenovofor
usewithyourproducthavebeentestedforcompatibilityandshouldonlybe
replacedwithapprovedparts.

Neverattempttoopenorserviceanybattery.Donotcrush,puncture,orincinerate
batteriesorshortcircuitthemetalcontacts.Donotexposethebatterytowater

2ThinkCentreSafetyandWarrantyGuide

orotherliquids.Onlyrechargethebatterypackstrictlyaccordingtoinstructions
includedintheproductdocumentation.

Batteryabuseormishandlingcancausethebatterytooverheat,whichcancause
gassesorameto“vent”fromthebatterypackorcoincell.Ifyourbatteryis
damaged,orifyounoticeanydischargefromyourbatteryorthebuildupofforeign
materialsonthebatteryleads,stopusingthebatteryandobtainareplacement
fromthebatterymanufacturer.

Batteriescandegradewhentheyareleftunusedforlongperiodsoftime.For
somerechargeablebatteries(particularlyLithiumIonbatteries),leavingabattery
unusedinadischargedstatecouldincreasetheriskofabatteryshortcircuit,
whichcouldshortenthelifeofthebatteryandcanalsoposeasafetyhazard.Do
notletrechargeableLithium-Ionbatteriescompletelydischargeorstorethese
batteriesinadischargedstate.

Electricalcurrentsafetyinformation

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesis
hazardous.

Toavoidashockhazard:

•Topreventpossibleshockhazard,donotuseyourcomputerduringa

lightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,

maintenance,orrecongurationofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectrical

outlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattached

tothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,or

structuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,

networks,andmodemsbeforeyouopenthedevicecovers,unless
instructedotherwiseintheinstallationandcongurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewhen

installing,moving,oropeningcoversonthisproductorattacheddevices.

Chapter1.Importantsafetyinformation3

Toconnect:

Todisconnect:

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

1.TurneverythingOFF .

2.First,removepowercordsfrom
outlets.

3.Removesignalcablesfrom
connectors.

4.Removeallcablesfromdevices.

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran
equivalenttypethatisrecommendedbythemanufacturer.Thebattery
containslithiumandcanexplodeifnotproperlyused,handled,ordisposed
of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoincellbatteriesmay
containperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate

Modemsafetyinformation

CAUTION:
Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24
AWG)telecommunicationlinecordlistedbyUnderwritersLaboratories(UL)
orcertiedbytheCanadianStandardsAssociation(CSA).

4ThinkCentreSafetyandWarrantyGuide

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,or
transmitters)areinstalled,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproduct
couldresultinexposuretohazardouslaserradiation.Thereareno
serviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthan
thosespeciedhereinmightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaser
diode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotview
directlywithopticalinstruments,andavoiddirectexposuretothebeam.

Productswithtelevisiontuneroptionsinstalled

Thenoticebelowappliestoproductscontainingtelevision(TV)tunerdevicesthat
connecttoexternalantennasortocable/CATVsystems,orboth,andthatare
intendedtobeinstalledinNorthAmerica.Usersandinstallersinothercountries
shouldfollowlocalcodesandordinanceswheninstallingappliancesthatconnect
toexternalantennasandcable/CA TVsystems.Iflocalcodesarenotapplicable,it
isrecommendedthatusers/installersfollowguidelinessimilartothosethatfollow.

NotetoCATVsysteminstaller

ThisreminderisprovidedtocalltheCA TVsysteminstaller'sattentiontoArticle
820-40oftheNationalElectricalCode(NEC)thatprovidesguidelinesforproper
groundingand,inparticular,speciesthatthecablegroundshallbeconnectedto
thegroundingsystemofthebuilding,ascloseaspossibletothepointofcable
entryaspractical.

Chapter1.Importantsafetyinformation5

Exampleofantennagrounding

1

2

3

Groundclamp

Antennalead-inwire

Antennadischargeunit(NEC
Section810-20)

4

Groundingconductors(NEC
Section810-21)

Figure1.Propergroundingforthecable

Thefollowingnoticeappliestoallcountriesandregions:

6ThinkCentreSafetyandWarrantyGuide

5

Powerservicegrounding
electrodesystem(NECArticle
250,PartH)

6

7

Groundclamps

Electronicserviceequipment

DANGER

Outdoorantenna
grounding

LightningForaddedprotectionforthisequipmentduringa

PowerlinesAnoutsideantennasystemshouldnotbelocated

Ifanoutsideantennaorcablesystemisconnected
totheequipment,besuretheantennaorcable
systemisgroundedastoprovidesomeprotection
againstvoltagesurgesandbuilt-upstaticcharges.

lightningstorm,orwhenitisleftunattendedand
unusedforlongperiodsoftime,unplugitfromthe
walloutletanddisconnecttheantennaorcable
system.Thiswillpreventdamagetothevideo
productduetolightningandpowerlinesurges.

inthevicinityofoverheadpowerlinesorwhereit
canfallintosuchpowerlinesorcircuits.When
installinganoutsideantennasystem,extremecare
shouldbetakentokeepfromtouchingsuchpower
linesorcircuits,ascontactwiththemmaybefatal.

Datasafety

Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwere
notcreatedbyyou;otherwise,yourcomputersoftwaremightfailtowork.

Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerable
tocomputerviruses,hackers,spyware,andothermaliciousactivitiesthatmight
damageyourcomputer,software,ordata.Itisyourresponsibilitytoensurethat
youhaveadequateprotectionintheformofrewalls,antivirussoftware,and
anti-spywaresoftwareandkeepthissoftwareuptodate.

Usingheadphonesorearphones

Ifyourcomputerhasbothaheadphoneconnectorandanaudioline-out
connector,alwaysusetheheadphoneconnectorforheadphones(alsocalleda
headset)orearphones.

CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancause
hearingloss.Adjustmentoftheequalizertomaximumincreasesthe
earphoneandheadphoneoutputvoltageandthesoundpressurelevel.
Therefore,toprotectyourhearing,adjusttheequalizertoanappropriate
level.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathigh
volumecanbedangerousiftheoutputoftheheadphoneorearphoneconnectors
donotcomplywithspecicationsofEN50332-2.Theheadphoneoutput
connectorofyourcomputercomplieswithEN50332-2Subclause7.This

Chapter1.Importantsafetyinformation7

specicationlimitsthecomputer’smaximumwidebandtrueRMSoutputvoltage
to150mV .Tohelpprotectagainsthearingloss,ensurethattheheadphonesor
earphonesyouusealsocomplywithEN50332-2(Clause7Limits)forawideband
characteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,
asaset,thecombinationoftheheadphonesorearphonesandthecomputer
alreadycomplieswiththespecicationsofEN50332-1.Ifdifferentheadphones
orearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbe
dangerousduetoexcessivesoundpressurelevels.

Additionalsafetyinformation

CAUTION:
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesand
childrentoavoiddangerofsuffocation.

8ThinkCentreSafetyandWarrantyGuide

Chapter2.Informationresources

Afteryouhavesetupyourcomputer,youcanusetheinformationinthischapter
toaccessusefulresourcesrelatingtoyourcomputingneeds.

UserGuide

TheUserGuideprovidesinformationaboutyourcomputertohelpyousetup,use,
andmaintainyourcomputer.ItrequiresnoInternetaccesstoviewthepublication.

ToviewtheUserGuideontheMicrosoft

®

Windows

®

7operatingsystem,click

Start➙HelpandSupport➙LenovoUserGuide.

ThepublicationisalsoavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides

Notes:

1.ThepublicationisinPortableDocumentFormat(PDF).Toviewthepublication,
youneedtohavetheAdobeReaderprogrampreinstalledonyourcomputer.
IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer,a
messagewillappearwhenyouattempttoviewthePDFleandyouwillbe
guidedthroughtheAdobeReaderprograminstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWeb
siteat:
http://www.lenovo.com/ThinkCentreUserGuides

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReader
programratherthantheversionpreinstalledonyourcomputer,downloadthe
desiredlanguageversionfromtheAdobeWebsiteat:
http://www.adobe.com

LenovoThinkVantageTools

TheLenovoThinkVantage
sourcesandprovideseasyaccesstovarioustoolstohelpyouworkmoreeasily
andsecurely.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙
LenovoThinkVantageT ools.

®

Toolsprogramguidesyoutoahostofinformation

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeatures
ofLenovoandguidesyouthroughafewimportantsetuptaskstohelpyoumake
themostofyourcomputer.

©CopyrightLenovo20129

LenovoWebsite(http://www.lenovo.com)

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elementatline62:Unabletoopendocument"x-wc://le=t0000176855.xml".
Scope="local"assumed.Shouldthisbescope="external"?

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Recordingyourcomputerinformation

Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto
haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor
thisinformation.

Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use
thefollowingtabletorecordthisinformation.

Productname

Machinetypeandmodel

Serialnumber(S/N)

Dateofpurchase

______________________________________________

______________________________________________

______________________________________________

______________________________________________

ToregisteryourcomputerwithLenovo,dooneofthefollowing:

10ThinkCentreSafetyandWarrantyGuide

•ConnectyourcomputertotheInternetandregisteryourcomputerthroughthe
preinstalledLenovoProductRegistrationprogram.Theprogramlaunches
automaticallyafteryouhaveusedyourcomputerforatime.Followthe
instructionsonthescreentoregisteryourcomputer.

•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreen
toregisteryourcomputer.

Chapter2.Informationresources11

12ThinkCentreSafetyandWarrantyGuide

Chapter3.Warranty

TheLenovoLimitedWarrantyisavailableat:
http://www.lenovo.com/warranty/llw_02

WarrantyServiceInformation

MachineType

5068

7558

CountryorRegion

ofPurchaseWarrantyPeriod

Europe,MiddleEast,
Africa

Japan

LatinAmerica(except
Brazil)

Europe,MiddleEast,
Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and4

1and4

1

1and2

1and4

1and2 Brazil,Australia,New

1

1and2

4

©CopyrightLenovo201213

MachineType

CountryorRegion

ofPurchaseWarrantyPeriod

7567

LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Partsandlabor-1
year

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-1
year

Keyboardand
mouse-1year

TypeofWarranty

Service

1and2

1and2

1and2 Brazil,Australia,New

1and2

Ifrequired,yourServiceProviderwillproviderepairorexchangeservice
dependingonthetypeofwarrantyservicespeciedforyourproductandthe
availableservice.Schedulingofservicewilldependuponthetimeofyourcall,
partsavailability,andotherfactors.

TypesofWarrantyService

1

4

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostfor
installationbyyou.CRUinformationandreplacementinstructionsareshipped
withyourproductandareavailablefromLenovoatanytimeuponrequest.CRUs
thatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.Installationof
Self-serviceCRUsisyourresponsibility.Y oumayrequestthataServiceProvider
installOptional-serviceCRUsunderoneoftheothertypesofwarrantyservice
designatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswould
beinstalledforyou.YoumayndalistofCRUsandtheirdesignationinthe
publicationthatwasshippedwithyourproductoratwww.lenovo.com/CRUs.
TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)return
instructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwith
thereplacementCRU;and2)youmaybechargedforthereplacementCRUifthe
ServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty(30)
daysofyourreceiptofthereplacementCRU.

14ThinkCentreSafetyandWarrantyGuide

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangethe
productatyourlocation.Youmustprovideasuitableworkingareatoallow
disassemblyandreassemblyoftheproduct.Somerepairsmayneedtobe
completedataservicecenter.Ifso,theServiceProviderwillsendtheproductto
theservicecenteratitsexpense.

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedata
designatedservicecenter,withshippingattheexpenseoftheServiceProvider.
Youareresponsiblefordisconnectingtheproductandpackingitinashipping
containerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.A
courierwillpickupyourproductanddeliverittothedesignatedservicecenter.
Theservicecenterwillreturntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchanged
afteryoudeliverittoadesignatedservicecenteratyourriskandexpense.After
theproducthasbeenrepairedorexchanged,itwillbemadeavailabletoyoufor
collection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignated
servicecenterafteryoudeliveritatyourriskandexpense.Aftertheproduct
hasbeenrepairedorexchanged,itwillbereturnedtoyouatLenovo’sriskand
expense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedor
exchangedafteryoudeliverittoadesignatedservicecenteratyourriskand
expense.Aftertheproducthasbeenrepairedorexchanged,itwillbemade
availabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrange
returnshipment,theServiceProvidermaydisposeoftheproductasitseest,
withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyour
location.Y ouareresponsibleforitsinstallationandvericationofitsoperation.
Thereplacementproductbecomesyourpropertyinexchangeforthefailed
product,whichbecomesthepropertyofLenovo.Youmustpackthefailedproduct
intheshippingcartoninwhichyoureceivedthereplacementproductandreturnit
toLenovo.Transportationcharges,bothways,shallbeatLenovo’sexpense.If

Chapter3.Warranty15

youfailtousethecartoninwhichthereplacementproductwasreceived,youmay
beresponsibleforanydamagetothefailedproductoccurringduringshipment.
YoumaybechargedforthereplacementproductifLenovodoesnotreceivethe
failedproductwithinthirty(30)daysofyourreceiptofthereplacementproduct.

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadade
Lenovoyseráefectivoúnicayexclusivamenteparalosproductosdistribuidosy
comercializadosdentrodelT erritoriodelosEstadosUnidosMexicanos.Encaso
deconicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránuna
garantíadetreinta(30)díaspordefectosdeinstalacióndesdelafechadecompra.
Lenovonoesresponsabledelainformaciónincluidaendichosprogramasde
softwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previa
obtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,
llamealCentrodesoportealclienteal001-866-434-2080,dondeledirigiránal
Centrodeservicioautorizadomáscercano.SinoexistieseningúnCentrode
servicioautorizadoensuciudad,poblaciónoenunradiode70kilómetrosdesu
ciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonable
relacionadoconeltransportedelproductoasuCentrodeservicioautorizadomás
cercano.Porfavor,llamealCentrodeservicioautorizadomáscercanopara
obtenerlasaprobacionesnecesariasolainformaciónrelacionadaconelenvío
delproductoyladireccióndeenvío.

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios

Importadopor:
LenovoMéxicoS.deR.L.deC.V.
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F.,México
C.P.05349
Tel.[phone]

16ThinkCentreSafetyandWarrantyGuide

Chapter4.WorldwideLenovoSupporttelephonelist

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-date
telephonelistforLenovoSupportisalwaysavailableat:
http://www.lenovo.com/support/phone

CountryorregionTelephonenumber

Africa

Algeria

Argentina

Australia

Austria

BahrainKanooIT:0097317711722

Belgium02-210-9820

Bolivia

Brazil

Brunei801-1041

Canada

Caribbean(Bermuda,Jamaica,
Tortola)

Chile

ChinaTechnicalSupportLine

Africa:[phone]
SouthAfrica:0800110756(English,Afrikaans)
CentralAfrica:ContactthenearestLenovoBusiness
Partner

[phone](French,English)

0800-666-0011(Spanish)

131-426(English)

01-24592-5901(German)

BahrainBusinessMachineLLC:0097317584302

[phone](Warrantyserviceandsupport)
(Dutch)
02-210-9800
(French)

0800-10-0189(Spanish)

CallsmadefromwithintheSaoPauloregion:
(11)3889-8986
CallsmadefromoutsidetheSaoPauloregion:
0800-701-4815
(BrazilianPortuguese)

(English,BahasaMelayu)

1-800-565-3344
(English,French)

1-8004267378(English)

800-361-213
(Spanish)

800-990-8888
86-10-58851110
(Mandarin)

©CopyrightLenovo201217

CountryorregionTelephonenumber

Colombia1-800-912-3021(Spanish)

CostaRica0-800-011-1029(Spanish)

Croatia

Cyprus80092537(Greek)

CzechRepublic

Denmark4520-8200

DominicanRepublic

Ecuador

Egypt

ElSalvador800-6264(Spanish)

Estonia[phone]

Finland09-459-6960

France0238-557-450

Germany

Greece

Guatemala1800-624-0051(Spanish)

HondurasT egucigalpa:232-4222

HongKong

0800-0426

[phone]

7010-5150(Warrantyserviceandsupport)
(Danish)

1-866-434-2080(Spanish)

1-800-426911OPCION4(Spanish)

800-0000-418(T ollfree)
002-02-2594-8500(Standardchargesapply)
(English,Arabic)

[phone]

[phone](Warrantyserviceandsupport)
(Finnish)

Hardware:0810-631-213(Warrantyserviceand
support)
Software:0810-631-020(Warrantyserviceand
support)
(French)

07032-15-49201
01805-004618(Warrantyserviceandsupport)
(German)

0080044149702

SanPedroSula:552-2234
(Spanish)

ThinkCentre®CommercialPC:8205-0333
MultimediaHomePC:2516-3969
(Cantonese,English,Mandarin)

18ThinkCentreSafetyandWarrantyGuide

CountryorregionTelephonenumber

Hungary[phone]

[phone]
(English,Hungarian)

India1800-425-2666or1800-102-3692

Email:[e-mail]
(English)

Indonesia[phone]

001-803-606-282(Localnumberonly)
[phone](DID)
(English,BahasaIndonesia)

Ireland01-815-9202

01-881-1444(Warrantyserviceandsupport)
(English)

Israel

GivatShmuelServiceCenter:[phone]
(Hebrew,English)

Italy02-7031-6101

[phone](Warrantyserviceandsupport)
(Italian)

Japan

PCProductsTollFree:0120-20-5550,0570-064-600
ForInternational:[phone]

Note:Theabovenumberswillbeansweredwith
aJapaneselanguagevoiceprompt.Fortelephone
supportinEnglish,pleasewaitfortheJapanese
voiceprompttoend,andanoperatorwillanswer.
Pleaseaskfor“Englishsupportplease,”andyourcall
willbetransferredtoanEnglishspeakingoperator.

Jordan

JordanBusinessSystems:0096265000999(ext.
713/127)
GeneralComputer&Electronic(GCE):009626551
3879

Korea

Kuwait

1588-6782(Korean)

EasaHussainAlY ousi:0096522445280
AM.KHORAFI:00965220011001127
KhoraBusinessMachines(KBM):0096522594611
DiyarUnitedCompany:009654378383
RedingtonKuwait:0096524333203,25456250/
25456251

Latvia[phone]

Chapter4.WorldwideLenovoSupporttelephonelist19

CountryorregionTelephonenumber

Lebanon

Lithuania[phone]

Libya

Luxembourg

Macau

Malaysia

Malta[phone]

Mexico

MiddleEast

Morocco[phone]

Netherlands

NewZealand

Nicaragua

Norway6681-1100

OmanKhimjiRamdasComputerCommunicationSystems:

Pakistan

Quantech:009611999500
ComputerBusinessMachine(CBM):009611680
180
ElHacebS.A.L:009611771300

[phone](French,English)

[phone]
[phone]
(French)

CommercialPC:0800-336
MultimediaHomePC:0800-336
(Cantonese,English,Mandarin)

1800-88-1889(Localnumberonly)
[phone](DID)
(English,BahasaMelayu)

001-866-434-2080(Spanish)

[phone]

[phone]

[phone]
(Dutch)

0800-733-222(English)

001-800-220-1830(Spanish)

8152-1550(Warrantyserviceandsupport)
(Norwegian)

0096824696255
OverseasBusinessMachines(OBM):009682460
1072,24605018
GulfBusinessMachinesServices(GBMS):00968
24559831

InternationalOfceProducts(pvt)Ltd.:0092212
422569,00922132412023
SellingBusinessSystems:0092215689823

20ThinkCentreSafetyandWarrantyGuide

CountryorregionTelephonenumber

Panama206-6047

001-866-434-2080(LenovoCustomerSupport
Center-Tollfree)
(Spanish)

Paraguay

Peru

Philippines

009-800-52-10026(Spanish)

0-800-50-866OPCION2(Spanish)

1800-1601-0033(Localnumberonly)
[phone](DID)
(English,Filipino)

Poland[phone]

(Polish)

Portugal

[phone](Portuguese)

QatarAlManaComputerServices:009744489966(ext.

1992)
QatarComputerServicesW.L.L:009744441212
GulfBusinessMachines:00-9744621395

Romania[phone]

RUCIS(RussiaandCIS)ForRussia:88001007888(Tollfreenumber)

ForCISCountries:0040316205099(Payable)
(RussianandEnglish)

SaudiArabia8008200140(English,Arabic)

Singapore8006011343(Localnumberonly)

[phone](DID)
(English)

Slovakia

[phone]

Slovenia[phone](Slovenian)

Spain

0901-100-000
(Spanish)

SriLanka

[phone]
[phone]
(English)

Sweden

08-477-4420
077-117-1040(Warrantyserviceandsupport)
(Swedish)

Switzerland

058-333-0900
0800-55-54-54(Warrantyserviceandsupport)
(German,French,Italian)

Chapter4.WorldwideLenovoSupporttelephonelist21

CountryorregionTelephonenumber

Taiwan

Thailand

Turkey

Ukraine0800502235

UnitedArabEmirates

UnitedKingdom01475-555-055

UnitedStates1-800-426-7378(Select“Option#1”)

Uruguay

Venezuela

Vietnam

YemenAlKhirbashandAgencies:

0800-000-702(Mandarin)

1800-060-066(Localnumberonly)
6622734088
[phone](DID)
(Thai,English)

00800-4463-2041(T urkish)

(Ukrainian,Russian,English)

80004447023(English,Arabic)

08705-500-900(Standardwarrantysupport)
(English)

(English)

000-411-005-6649(Spanish)

0-800-100-2011(Spanish)

ForNorthernAreaandHanoiCity:
[phone]or+84-4-37367626
ForSouthernAreaandHoChiMinhCity:
[phone]or+84838243503
(Vietnamese,English)

0096712098278
YemenBusinessMachines(YBM):
00-9673213324
00-9673214655
00-9673213909
00-9673213324

22ThinkCentreSafetyandWarrantyGuide

Chapter5.CustomerReplaceableUnits(CRUs)

CustomerReplaceableUnits(CRUs)arecomputerpartsthatcanbeupgraded
orreplacedbythecustomer.TherearetwotypesofCRUs:Self-serviceand
Optional-service.Self-serviceCRUsareeasytoinstall.Theymightbestandalone,
latched,orrequireascrewdrivertoremoveamaximumoftwoscrews.However,
Optional-serviceCRUsrequiresometechnicalskillsandinsomecasesmight
alsorequiresimpletools,suchasascrewdriver.However,bothSelf-serviceand
Optional-serviceCRUsaresafeforthecustomertoremove.

CustomersareresponsibleforreplacingallSelf-serviceCRUs.Optional-service
CRUscanberemovedandinstalledbycustomersorbyaLenovoservice
technicianduringthewarrantyperiod.Lenovodesktopcomputerscontainboth
Self-serviceandOptional-serviceCRUs.

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwo
screws.ExamplesofthesetypesofCRUsincludethekeyboard,themouse,
anyUSBdevice,andthepowercord.OtherSelf-serviceCRUsdepending
onproductdesignmightincludememorymodules,adaptercards,harddisk
drives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputer
andareconcealedbyanaccesspanelthatistypicallysecuredbymorethan
twoscrews.Oncetheaccesspanelisremoved,thespecicCRUisvisible.

•BothtypesofCRUsarelistedinthetablesonthefollowingpage.

TheUserGuideprovidesinstructionsforreplacingSelf-serviceand
Optional-serviceCRUs.OntheWindows7operatingsystem,youcanview
thepublicationbyclickingStart➙HelpandSupport➙LenovoUserGuide.
Double-clickthepublicationforyourcomputer.Youcanalsoaccessthe
publicationontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides

Note:UseonlycomputerpartsprovidedbyLenovo.RefertoLenovoLimited
Warrantyonthewarrantyviewerorhttp://www.lenovo.com/warranty/llw_02.

ThefollowingtableliststheCRUinformationforthefollowingmachinetypes:
5068,7558,and7567.

Self-serviceCRUsOptional-serviceCRUs

Keyboard

MouseFootstand

Systemstandhingecover

©CopyrightLenovo201223

Systemstand

24ThinkCentreSafetyandWarrantyGuide

Chapter6.Notices

Trademarks

Lenovo,theLenovologo,ThinkCentre,andThinkVantagearetrademarksof
LenovointheUnitedStates,othercountries,orboth.

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

Othercompany,product,orservicenamesmaybetrademarksorservicemarks
ofothers.

Electronicemissionnotices

ForelectronicemissioninformationonClassBdigitaldevices,refertothe
appendicesintheuserguide.

KoreaClassBcompliancestatement

FederalCommunicationsCommission(FCC)andtelephone
companyrequirements

1.ThisdevicecomplieswithPart68oftheFCCrules.Alabelisafxedtothe
devicethatcontains,amongotherthings,theFCCregistrationnumber,
USOC,andRingerEquivalencyNumber(REN)forthisequipment.Ifthese
numbersarerequested,providethisinformationtoyourtelephonecompany.

Note:Ifthedeviceisaninternalmodem,asecondFCCregistrationlabel
isalsoprovided.Youmayattachthelabeltotheexteriorofthecomputer
inwhichyouinstalltheLenovomodem,oryoumayattachthelabeltothe
externalDAA,ifyouhaveone.Placethelabelinalocationthatiseasily
accessible,shouldyouneedtoprovidethelabelinformationtothetelephone
company.

2.TheRENisusefultodeterminethequantityofdevicesyoumayconnectto
yourtelephonelineandstillhavethosedevicesringwhenyournumberis

©CopyrightLenovo201225

called.Inmost,butnotallareas,thesumoftheRENsofalldevicesshould
notexceedve(5).T obecertainofthenumberofdevicesyoumayconnect
toyourline,asdeterminedbytheREN,youshouldcallyourlocaltelephone
companytodeterminethemaximumRENforyourcallingarea.

3.Ifthedevicecausesharmtothetelephonenetwork,thetelephonecompany
maydiscontinueyourservicetemporarily.Ifpossible,theywillnotifyyouin
advance;ifadvancenoticeisnotpractical,youwillbenotiedassoonas
possible.YouwillbeadvisedofyourrighttoleacomplaintwiththeFCC.

4.Y ourtelephonecompanymaymakechangesinitsfacilities,equipment,
operations,orproceduresthatcouldaffecttheproperoperationofyour
equipment.Iftheydo,youwillbegivenadvancenoticetogiveyouan
opportunitytomaintainuninterruptedservice.

5.Ifyouexperiencetroublewiththisproduct,contactyourauthorizedreselleror
calltheCustomerSupportCenter.IntheUnitedStates,call1-800-426-7378.
InCanada,call1-800-565-3344.Youmayberequiredtopresentproofof
purchase.Thetelephonecompanymayaskyoutodisconnectthedevice
fromthenetworkuntiltheproblemhasbeencorrected,oruntilyouaresure
thedeviceisnotmalfunctioning.

6.Nocustomerrepairsarepossibletothedevice.Ifyouexperiencetroublewith
thedevice,contactyourAuthorizedResellerorseetheDiagnosticssectionof
thismanualforinformation.

7.Thisdevicemaynotbeusedoncoinserviceprovidedbythetelephone
company.Connectiontopartylinesissubjecttostatetariffs.Contactyour
statepublicutilitycommissionorcorporationcommissionforinformation.

8.Whenorderingnetworkinterface(NI)servicefromthelocalExchangeCarrier,
specifyservicearrangementUSOCRJ11C.

CanadianDepartmentofCommunicationscerticationlabel

NOTICE:TheIndustryCanadalabelidentiescertiedequipment.This

certicationmeansthattheequipmentmeetstelecommunicationsnetwork
protective,operationalandsafetyrequirementsasprescribedintheappropriate
TerminalEquipmentT echnicalRequirementsdocuments.TheDepartmentdoes
notguaranteetheequipmentwilloperatetotheuser’ssatisfaction.

Beforeinstallingthisequipment,usersshouldensurethatitispermissibleto
beconnectedtothefacilitiesofthelocaltelecommunicationscompany.The
equipmentmustalsobeinstalledusinganacceptablemethodofconnection.The
customershouldbeawarethatcompliancewiththeaboveconditionsmaynot
preventdegradationofserviceinsomesituations.Repairstocertiedequipment
shouldbecoordinatedbyarepresentativedesignatedbythesupplier.Anyrepairs
oralterationsmadebytheusertothisequipment,orequipmentmalfunctions,may
givethetelecommunicationscompanycausetorequesttheusertodisconnect
theequipment.

Usersshouldensurefortheirownprotectionthattheelectricalgroundconnections
ofthepowerutility,telephonelines,andinternalmetallicwaterpipesystem,if

26ThinkCentreSafetyandWarrantyGuide