Lenovo 70B89000NA, 70B89001NA, 70B89003NA User Manual
ix4-300d Network Storage
with LifeLine 4.0
User Guide
© 2013 LenovoEMC, Ltd. All rights reserved.
Lenovo and the Lenovo logo are registered trademarks of Lenovo in the United States, other countries, or
both. The EMC logo is a registered trademark of EMC Corporation in the United States and/or other
countries. LenovoEMC and LifeLine are registered trademarks or trademarks of LenovoEMC, Ltd. in the
United States, other countries, or both. Windows is a trademark of the Microsoft group of companies. Mac
is a trademark of Apple Inc., registered in the United States and other countries. Linux® is the registered
trademark of Linus Torvalds in the U.S. and other countries. Certain other product names, brand names,
and company names may be trademarks or designations of their respective owners.
CONTENTS
Setting up Your ix4-300d Network Storage 1
Setup Overview 2
Set up my ix4-300d Network Storage if it's not discovered 3
Discovering with LenovoEMC Storage Manager 3
Discovering the ix4-300d without the Internet 3
Setup Page 4
Network Connection 5
Connecting the ix4-300d Network Storage to Your Network 5
Connecting the ix4-300d 6
Network Settings 6
Manually Configuring Network Settings 7
Bonding NICs 8
VLAN Settings 8
Naming Your ix4-300d Network Storage 10
Setting up Active Directory 10
Configuring Your ix4-300d Network Storage to Use Active Directory 11
Enabling Active Directory Trusted Domains 12
Customizing the Access to Features on Your ix4-300d Network Storage 13
Enabling the Display of Features 13
Enabling Access Permissions to Features 13
Non-Administrator User Log In 14
Obtaining Alerts About Your ix4-300d Network Storage 15
Tracing Events on Your ix4-300d Network Storage 16
Downloading the complete event log file 16
Obtaining System Status for Your ix4-300d Network Storage 17
Space Usage 17
Control Panel 17
Device Information 17
Using Your ix4-300d Network Storage in Various Time Zones 18
Setting the Display Language for Your ix4-300d Network Storage 19
Printing Documents 20
Setting up Personal Cloud, Security, and File Sharing 21
iii
Sharing Files 22
Sharing Overview 23
Interfaces for Sharing 23
Shares 24
What are Shares and How Do I Organize Content with Them? 24
Adding Shares 24
Managing Shares 25
Deleting Shares 26
Using Protocols to Share Files 27
What Are Protocols and How Do I Use Them to Share Files? 27
AFP File Sharing for Macs 27
Bluetooth File Sharing 27
FTP File Sharing 28
NFS File Sharing 28
rsync: Synchronizing Files with Another Storage Device or Other Computers 29
TFTP 29
Monitoring Your Device with an SNMP Management Tool 29
Managing File Sharing with Web Access (http/https) 30
WebDAV: Managing Files Using HTTP or HTTPS 30
Windows DFS: Creating a Distributed Windows File System 31
Windows File Sharing 31
Sharing Content through the Home Page 32
Sharing Your Content with the World 32
Adding a Custom Home Page 32
Automatically Sending Content to Multiple People at Once 34
How to Set Up an Email Distribution Active Folder 34
Sharing Content Using Social Media: Overview 35
Managing Your Content 36
Transferring Content to and from Your ix4-300d Network Storage with Copy Jobs 37
Copy Jobs Limitations 37
Getting Content from a USB External Storage Device 38
Safely removing external storage 38
One-touch Transferring of Content from a USB Device 39
Setting QuikTransfer 39
iv
iSCSI: Creating IP-Based Storage Area Networks (SAN) 40
iSCSI Overview 41
Adding iSCSI Drives 42
Enabling iSCSI Drives 42
Connecting to iSCSI Drives 42
Managing iSCSI Drives 43
Adding CHAP User Access to an iSCSI Drive 43
Deleting iSCSI Drives 44
Drive Management 45
Managing Drives 46
Setting Write Caching 46
Applying Global Drive Management Settings 46
Drive Status 47
Backing up and Restoring Your Content 48
Backup and Restore Overview 49
Backup of Data through RAID Protection 49
Backing up to and Restoring from Your ix4-300d Network Storage 50
Backing up Macs with Time Machine 50
One-touch Transferring of Content from a USB Device 50
Copy Jobs Overview 51
Backing up Your ix4-300d Network Storage 52
Copy Jobs 52
From: Settings 53
To: Settings 54
Setting a Schedule 54
Backing up with Mozy Backup 55
Restoring Files with Mozy Backup 56
Registering with Avamar for Backup and Restore 56
Backing up with Amazon S3 57
Restoring Files with Amazon S3 57
Backing up with LenovoEMC Personal Cloud 57
Restoring Files with Personal Cloud 57
v
Securing Your ix4-300d Network Storage and Contents 58
What Is Security and Do I Need It? 59
Enabling Security and Creating an Administrator User 60
Disabling Security 60
Limiting Access to Your Content by Creating Users 61
Users 62
Users and Groups Overview 62
Adding Users 62
Managing Users 63
Deleting Users 64
Groups 65
Groups Overview 65
Adding Groups 65
Managing Groups 65
Deleting Groups 66
Using Active Directory Domain to Manage Users and Groups 67
Active Directory Users and Groups Overview 67
Managing Users and Groups with Active Directory 67
Deleting Active Directory Users and Groups 68
Managing Your ix4-300d Network Storage with Local and Active Directory Users 69
Managing Your ix4-300d Network Storage with Local and Active Directory Users 69
Personal Cloud: Accessing Your LenovoEMC Personal Cloud From Anywhere in the
World 71
What Is LenovoEMC Personal Cloud ? 72
LenovoEMC Personal Cloud Key Terms 72
Is My Content Secure? 73
LenovoEMC Personal Cloud Setup Overview 74
Creating LenovoEMC Personal Cloud 75
Configuring Router Port Forwarding for Personal Cloud 76
Router Port Forwarding 76
Configuring Your LenovoEMC Personal Cloud 77
Enabling Internet Access to the ix4-300d 77
Changing Personal Cloud Settings 77
Inviting People onto Your LenovoEMC Personal Cloud 78
Joining a Trusted Device to LenovoEMC Personal Cloud 79
vi
Managing Trusted Devices on a Personal Cloud 80
Disconnecting Trusted Devices 80
Deleting Trusted Devices 80
Using Copy Jobs with a LenovoEMC Personal Cloud 81
Disabling or Deleting Your LenovoEMC Personal Cloud 82
Accessing Content Using Your LenovoEMC Personal Cloud 83
Informing Users What to Do with LenovoEMC Personal Cloud 84
Sharing Content Using Social Media 85
Sharing Content Using Social Media: Overview 86
Facebook 87
Flickr 88
YouTube 89
Share Content through LenovoEMC Personal Cloud 90
Media Management 91
Media Management Overview 92
Scanning for media content 92
Media Services Capabilities and Limitations 93
Sharing Media Content over the Internet 94
Enabling Internet Access from the Media Server Page 94
Media Aggregation 95
Enabling Media Aggregation 95
Social Media Sharing 96
Streaming Music, Movies, and Pictures 97
Example: Setting up iTunes 97
Example: Setting up Xbox 360 97
Photos 98
Photos Overview 98
Streaming Pictures 98
Creating a Slideshow on the Device Home Page 98
Automatically Resizing Your Photos 98
Getting Pictures from Your Camera 99
Getting Pictures from Your Camera 99
Music 100
Music Overview 100
Streaming Music 100
vii
Torrents 101
Torrent Overview 101
Enabling Torrent Downloads 101
Deleting torrent jobs 101
Configuring Your Router for Torrent Downloads 101
Torrent Active Folders 102
Configuring a Torrent Active Folder 102
Videos 104
Video Capabilities Overview 104
Streaming Movies 104
Video Surveillance 104
Name 105
Space 105
Model 105
Action 105
Adding Applications to Your ix4-300d Network Storage 108
Application Overview 109
Application Installation 110
Application Manager 111
Starting or stopping an application 111
Adding applications 111
Removing applications 111
Upgrading Your ix4-300d Network Storage 112
Software Updates 113
Auto-update process: installing a device software update 113
Manual update process: installing a device software update 113
Backing up and Recovering Your ix4-300d Network Storage Settings 115
Backing Up Your ix4-300d Network Storage Settings 116
Backing up Device Configuration 116
Restoring a Configuration Backup 116
Hardware Management 117
About the ix4-300d Network Storage Components 118
Front Panel 118
viii
Drive Bay Access 119
Rear Panel 120
Default Settings 120
Energy Saving 121
Power Down Drives 121
Brightness 121
Factory Reset 122
UPS Management 123
Troubleshooting Routers 124
Enabling the DMZ 124
Configuring Port Forwarding on Double NAT Networks 125
Bridging the Secondary Router 125
Bridging the Primary Router 125
Additional Support 127
How to Get Help 128
Support 129
Legal 130
Safety Information 131
Open Source 132
Warranty Information 133
Limited Warranty Notice 133
Limited Warranty for Iomega Products 133
Regulatory Information 134
Federal Communications Commission (FCC) Statement 134
Canadian Verification 134
European Union - Compliance to the Electromagnetic Compatibility Directive 135
Important WEEE Information 135
European Union RoHS 135
India RoHS 135
Lithium Battery – California Perchlorate Information 135
Polyvinyl Chloride (PVC) Cable and Cord Notice 136
Recycling and environmental information 136
Export classification notice 136
Copyright and Trademark Information 137
ix
x
CHAPTER 1
Setting up Your ix4-300d Network Storage
Setting up Your ix4-300d Network Storage 1
Setting up Your ix4-300d Network Storage
Setup Overview
Setup with your ix4-300d Network Storage is easy. Remove it from the box, connect it to your network
switch or hub, and then power it up. Launch a web browser and enter the setup URL identified in the Quick
Start Guide. LenovoEMC Setup launches and displays a message that your ix4-300d is online and ready to
use.
You then can install client software that includes:
● LenovoEMC Storage Manager
● Twonky Media Server for media aggregation
LenovoEMC Storage Manager is a management tool that helps you discover your ix4-300d on your
network to simplify access to content on your ix4-300d from your computer. It also allows you to add your
computer as a trusted device to a LenovoEMC Personal Cloud. Refer to LenovoEMC Storage Manager
online help for additional information. Twonky Media Server consolidates all media files on devices on your
network and presents them in a unified view.
From LenovoEMC Setup, you can optionally create a Personal Cloud or begin using your ix4-300d by
clicking Manage My Device.
By default, the ix4-300d will attempt to acquire an IP address from DHCP, If there is not a DHCP
server available on the network, the ix4-300d will use an IP address in the self-assigned APIPA
range (169.254.x.x).
2 Setup Overview
Setting up Your ix4-300d Network Storage
Set up my ix4-300d Network Storage if it's not discovered
If your ix4-300d is not discovered when you enter the URL identified in your Quick Start Guide, you have
two ways of discovering it.
Discovering with LenovoEMC Storage Manager
You can install LenovoEMC Storage Manager from the Setup Portal, which helps you discover your ix4-
300d on your network.
Discovering the ix4-300d without the Internet
You can access your ix4-300d device without internet access as described by these methods for Windows
PCs or Macs:
● Windows 7 and Vista — Click Start, Computer, Network. You should see your ix4-300d listed
under Other Devices. You can then double-click the device icon to access the ix4300d
Management Console.
● Windows XP — If you have not enabled UPnP Discovery, click Start, Help and Support. In the
Help and Support browser, search for UPnP and follow the steps from “Install the UPnP
framework”. After UPnP is enabled, open Windows Explorer and in the Folders view, expand My
Network Places. You should see your ix4-300d listed. You can then double-click the device icon
to access the ix4300d Management Console.
● Mac — Browse to your ix4-300d through Finder, Shared, All and use Go, Connect to Server to
connect to Shares on your ix4-300d.
Set up my ix4-300d Network Storage if it's not discovered 3
Setting up Your ix4-300d Network Storage
Setup Page
The Setup page opens when you first access the ix4-300d Network Storage from the Home Page or the
LenovoEMC Storage Manager. On this page, you can configure some basic device features by clicking the
appropriate link. The current setting of the feature displays above the link. You can also configure all
features shown on the Setup page by accessing the specific features directly.
4 Setup Page
Network Connection
Connecting the ix4-300d Network Storage to Your Network
First, check the package contents.
Verify that the box contains the following items:
1. ix4-300d (models may vary)
2. Power Adapter and Cord
Setting up Your ix4-300d Network Storage
3. Quick Start Guide
4. Ethernet Cable
Package contents may vary.
Network Connection 5
Setting up Your ix4-300d Network Storage
Connecting the ix4-300d
Initial Setup
If you have purchased more than one ix4-300d, complete all steps on one device before setting up
additional devices.
1. Use the included network cable to connect the ix4-300d to your network router, switch or directly
to a computer.
2. Connect the included power adapter to the back of the ix4-300d and a power socket or
Uninterruptible Power Supply (UPS).
3. Your ix4-300d should power on automatically.
4. From a computer on your network, open a web browser and go to http://setup.lenovoemc.com to
set up your ix4-300d on your network. For best results, use a computer that is connected to the
same subnet or network segment as the ix4-300d.
You can access the ix4300d Management Console directly by entering the IP address or model
name of your ix4-300d in your computer’s web browser. To use the model name on a Mac, add
.local after the name in the browser (for example, ix4-300d.local).
5. OPTIONAL: if desired, install the LenovoEMC Storage Manager and Media Aggregation software.
If you install LenovoEMC Storage Manager, its icon will appear in the System Tray (Windows) or
Menu Bar (Mac). The LenovoEMC Storage Manager will automatically scan your network and
connect to available Shares.
If you receive a message from your operating system's firewall alerting you of network activity, be
sure to unblock communications.
Mac Users: Shares on the ix4-300d will mount and appear on the Mac Desktop.
PC Users: Shares on the ix4-300d will automatically be assigned a drive letter and will be
available in the Network Drives section under My Computer.
Network Settings
The Network page of your ix4-300d is where you make changes to set up network connectivity. The
Network page displays your current network settings and enables those settings to be modified. On this
page, you can identify your DNS servers and WINS servers and how your system's IP address is
determined. Most system IP addresses and other network settings can normally be configured
automatically.
Manually Configuring Your Network
If you are comfortable with network technology and want to configure the network, refer to Manually
Configuring Network Settings.
Bonded NICs
If your ix4-300d has multiple network interface cards (NICs), you can bond those NICs. Refer to Bonding
NICs.
Connecting
6
the ix4-300d
Setting up Your ix4-300d Network Storage
Enabling Jumbo Frames for Each NIC
You can enable jumbo frames for each NIC in your ix4-300d by expanding the Information section for a
NIC and entering a jumbo frame size in the Jumbo Frame field. If you do not want jumbo frame support,
leave the field blank. Jumbo frame support is useful for transferring large files, such as multimedia files,
over a network. Jumbo frame support increases transfer speed by placing large files in fewer data packets.
It also reduces the demand on the device hardware by having the CPU process more data in fewer data
packets.
Jumbo frame support should only be enabled if you are sure your network is jumbo-frame compatible and
all network devices have been configured to support jumbo frames. It is recommended that you confirm all
network interface cards (NICs) are configured to support jumbo frames before enabling this feature.
VLAN
Each NIC in your ix4-300d can be added to up to four Virtual LANs (VLAN). For more information on adding
a NIC to a VLAN, refer to VLAN Settings.
Manually Configuring Network Settings
There are various settings in the network setup that you can manually configure.
1. Click Modify network settings.
2. Uncheck Automatically configure DNS, WINS, and all IP addresses (DHCP).
3. DNS Servers — enter the IP addresses of the DNS (Domain Name System) servers. DNS is
used for translating the domain name to IP addresses.
4. WINS Servers — enter the IP addresses of the WINS server.
5. From the Bonding Mode drop-down menu, choose one of the following:
● Transmission Load Balance — increases bandwidth by distributing the load across multiple
NICs.
● Link Aggregation — increases bandwidth by distributing the load across multiple ports in a
switch. Link Aggregation requires an 802.3ad compatible switch.
● Failover — provides recovery from a failure, so if one NIC should fail, your system still has
network connectivity with the other NIC.
6. To connect your ix4-300d to a proxy server, check Use proxy settings and enter proxy IP
address, port number, and the proxy username and password.
7. Click Apply to save your settings.
8. If a DHCP server is unavailable for a network interface card (NIC), the device could auto-assign
an IP address, or you can uncheck the Automatically acquire network address (DHCP)
checkbox found in the Information section of a NIC.
9. You can change the following settings in the Information section:
● IP Address — the static IP address of the ix4-300d. Use an available IP address in the range
used by the LAN.
● Subnet Mask — the subnet that the IP address belongs to. The default value is 255.255.255.0.
● Gateway — enter the gateway IP address in this field.
10. Click Apply to save your settings.
Connecting
the ix4-300d
7
Setting up Your ix4-300d Network Storage
VLAN: For information on adding a NIC to a VLAN (Virtual LAN), refer to VLAN Settings.
Bonding NICs: For information on bonding multiple network interface cards (NICs), refer to Bonding
NICs.
Bonding NICs
Bonding network interface cards (NICs) is a way to provide redundancy for your ix4-300d on the network. If
one NIC should fail, your ix4-300d will remain accessible on the network if that NIC is bonded to others.
Depending on the bonding mode selected, it can also increase bandwidth. See Manually Configuring
Network Settings for information on bonding mode options and how to change the bonding mode.
You can bond two or more network interface cards (NICs) in your ix4-300d by selecting the NICs and
clicking Apply.
Use the following procedure to bond NICs.
1. On the Network page, expand the NIC number and then expand the Bond Network Interface
section.
2. Check the checkboxes next to the NICs that you want to bond to the selected NIC. For example, if
you selected NIC 1, and your configuration includes four NICs, you could bond NIC 1 to NIC 2, 3,
and/or 4.
3. Click Apply to save your settings.
4. The section updates and displays the NICs that are bonded to the selected NIC.
Unbonding NICs
1. To unbond a NIC, uncheck the box next to the bonded NIC.
2. Click Apply to save your settings.
VLAN Settings
A VLAN (Virtual Local Area Network) is a network of devices that are joined into one broadcast domain,
even if the devices are not physically connected to each other. VLANs are useful for creating smaller
networks within a larger LAN; for example, a legal department in a company might be on its own VLAN
because it has sensitive documents that only certain personnel should have access to. The smaller
networks that VLANs create do not require any additional physical resources, such as additional cabling.
Your ix4-300d Network Storage can be configured to support VLANs by connecting the corresponding
physical NIC to the trunk port of an L2/L3 switch.
VLAN is configured for each NIC, but it is not supported on bonded NICs. If a NIC is bonded, you must
unbind it first to configure it for a VLAN.
Adding a VLAN
1. To add a VLAN, expand the VLAN Settings section of a NIC.
2. Click Add VLAN.
3. Enter a VLAN ID value between 2 and 4094. You can enter up to 4 VLAN IDs for each NIC. A
VLAN can obtain its network settings from DHCP, or you can uncheck DHCP and enter the IP
address, subnet mask, and gateway manually.
4. Refer to Network Settings on page 6 for information about jumbo frames.
Connecting
8
the ix4-300d
5. Click Apply to save your changes.
Deleting a VLAN
In the VLAN Settings section click Delete to delete the VLAN.
Setting up Your ix4-300d Network Storage
Connecting
the ix4-300d
9
Setting up Your ix4-300d Network Storage
Naming Your ix4-300d Network Storage
You can provide a meaningful name for your ix4-300d using the Device Identification page. This page in the
ix4300d Management Console enables you to change the Storage Device Name, the Storage Device
Descriptive Name, and the Workgroup Name.
Change any of these by editing the text fields. Click Apply to save your changes.
● Device Name: Enter a name for the ix4-300d device. Use a name that will help you identify it on
your network.
● Device Descriptive Name: Enter a descriptive name for the ix4-300d device. This name can
provide additional detail that identifies the device. If you leave this field blank, the default device
name is used.
● Workgroup Name: Enter a workgroup name for the ix4-300d device if you need to change the
default name. The workgroup name identifies a group of computers that share information with
each other. Change the workgroup name only if you explicitly define a workgroup on your network.
Most users won't need to change the workgroup name, unless they have explicitly defined a
different workgroup on their other computers.
Renaming the ix4-300d will require a device restart.
Setting up Active Directory
If your ix4-300d supports Active Directory, you configure AD on the Device Identification page. Refer to
Configuring Your ix4-300d for Active Directory.
10 Naming Your ix4-300d Network Storage
Setting up Your ix4-300d Network Storage
Configuring Your ix4-300d Network Storage to Use Active Directory
If you have an existing Active Directory user organization, you can incorporate it into the ix4300d
Management Console. Your ix4-300d can work in a high availability environment, which means it can work
with multiple AD servers should one server fail or go offline.
When you configure Active Directory, you enable security on your ix4-300d.
1. To configure Active Directory, manually add the ix4-300d to your DNS server. Set the ix4-300d
DNS setting to point to your DNS server. On the Network page, uncheck Automatically
configure all network settings, type the IP address of your DNS Server in the text box, and click
Apply to save your settings.
2. Configure the ix4-300d to join the Active Directory domain. On the Device Identification page,
select Active Directory if you already have an existing AD user organization that you want to
incorporate into the ix4-300d.
3. Provide the following connectivity information:
● Domain Name — the actual name of your Active Directory domain, for example, sohoad.com.
● Preferred Server — the actual name or IP address of your Active Directory Server, for
example, ad-server.sohoad.com or 10.14.50.12.
● Netbios Name — An optional value that is automatically set to the first part of the Domain
Name. For example, if you Domain Name is testdomain.emc.com, the Netbios Name is
testdomain. You can edit this name or leave it blank.
● Organizational Unit — an optional predefined subset of directory objects within an Active
Directory domain.
● Administrator Username — the Active Directory username with domain administrator
privilege.
● Administrator Password — the Active Directory password for the specified Active Directory
username.
● Users/Groups Refresh Interval — how often the ix4-300d should refresh the list of available
users and groups from the Active Directory server.
● Local Network Encryption (SSL) — enforces encryption on your local network.
● Remote Network Encryption (SSL) — enforces encryption outside your local network, such
as through the internet. Choices for both encryption types are Not required and Always
(encryption is always enforced). Always encrypting communication is safest, but can impact
performance.
● Enable trusted domains — enables your ix4-300d to allow access to other domains.
4. Click Apply to save your settings.
Configuring Your ix4-300d Network Storage to Use Active Directory 11
Setting up Your ix4-300d Network Storage
Enabling Active Directory Trusted Domains
By enabling Active Directory trusted domains on your ix4-300d, you enable the importing of users and
groups from other trusted domains to your ix4-300d device. Those users and groups from other domains
will then have access to features on your ix4-300d, including accessing folders and documents in Shares,
and joining any Personal Cloud of which the device is a member.
Now that you have enabled access to all trusted domains, you can add users and groups from those
trusted domains to your ix4-300d. For more information, refer to Managing Users and Groups with Active
Directory.
12 Configuring Your ix4-300d Network Storage to Use Active Directory
Setting up Your ix4-300d Network Storage
Customizing the Access to Features on Your ix4-300d Network Storage
An administrator user can customize the look of the ix4300d Management Console using Feature
Selection (FS). Using FS, an admin can enable the display of certain features and disable others. In
addition, an admin can provide non-administrator users access to certain features by setting permissions
for those users.
Access permission to a feature can be given only to non-administrator users, since admin users
always have access to all features. Setting access permissions for non-admin users requires that
security is enabled on your ix4-300d Network Storage and an administrator user is created. See
Enabling Security and Creating an Administrator User.
Enabling the Display of Features
1. Open the Feature Selection page.
All the features of your ix4-300d display on the page with a status that indicates whether the
feature is enabled or disabled.
2. To enable a feature, expand the desired feature name, and click the switch to On. For example, to
enable Amazon S3, expand the Amazon S3 feature, and click the switch to On.
3. To disable a feature, click the switch to Off.
You can set the display of applications on the Feature Selection page, provided an application has
that capability. For more information on installing features, refer to the Application Manager.
Enabling Access Permissions to Features
You can configure access permissions for non-administrator users with certain features. Expand the
feature on the Feature Selection page to determine if it supports feature access permissions.
1. If not already enabled, enable security on your ix4-300d and create users and groups.
2. Open the Feature Selection page.
3. To enable access to an enabled feature, expand the desired feature name, and click Add
access permissions.
4. In the pop-up window, select one or more users to provide them access. If you have created
groups, you can also limit access for them in this way.
5. Click Apply to save your changes.
The list of users with access is displayed under the feature. To remove user access, uncheck the
access box next to the user, and click Apply to save your changes.
You can enable access permissions for applications on the Feature Selection page, provided an
application has that capability. For more information on installing features, refer to the Application
Manager.
Customizing the Access to Features on Your ix4-300d Network Storage 13
Setting up Your ix4-300d Network Storage
Non-Administrator User Log In
Non-administrator users can log in to a ix4-300d with feature access enabled. When these non-admin
users access a ix4-300d, they first see the Login screen where they enter their login credentials. After
logging in, the ix4300d Management Console displays with those features to which a non-admin user has
access.
14 Customizing the Access to Features on Your ix4-300d Network Storage
Setting up Your ix4-300d Network Storage
Obtaining Alerts About Your ix4-300d Network Storage
You can configure your ix4-300d to send email alerts when problems are detected. This is done through the
email notification feature. Email notification provides a destination for emails sent by the ix4-300d when
problems are detected. To provide a destination email address, enter the following information:
● Destination Email Addresses — enter a valid email address or addresses. This email address
provides a destination for messages sent by the ix4-300d when problems are detected by the
system. You can add multiple email addresses by separating them with commas, spaces or
semicolons.
● Check Send a test email message to confirm that email notification is working properly.
● Check Configure custom SMTP settings only if your network blocks SMTP traffic, requiring
additional credentials, such as a corporate firewall.
Most users will not need to check this option. If checked, enter the following additional information
to identify your SMTP server:
● Email Server (SMTP) — enter the address of your SMTP server.
● Sender Email Address — enter an email address for the ix4-300d to use as the From address
when it creates messages.
● Email Login — enter the username used to log into the email account you entered above.
● Email Password — enter the password for the email account.
● Confirm Password — confirm the password for the email account. It must match the
password provided above.
If your email application uses a SPAM blocker, it is recommended that you add a sender email
address to your safe list. If you do not define additional credentials, the default sender email is:
sohostorage@emc.com
Click Apply to save your changes.
Obtaining Alerts About Your ix4-300d Network Storage 15
Setting up Your ix4-300d Network Storage
Tracing Events on Your ix4-300d Network Storage
The Event Log page displays only the 1000 most recent events logged to the ix4-300d. A complete event
log, however, is available for download.
The following icons indicate the severity of each status message:
● INFORMATION
Identifies that a change has been made to the state of your ix4-300d device, usually by a user,
such as attaching a peripheral.
● WARNING
Identifies that there is a problem with your ix4-300d device that requires your attention, but your
device will continue to operate normally for now.
● ERROR
Identifies an urgent problem with your ix4-300d device that may result in data loss and requires
your immediate attention.
You can sort the displayed list by Date, User, or Event by clicking the column headers.
Downloading the complete event log file
Click Download to download a comma-separated event log file. A new page is opened with a link to the
event log file. Click the event log file link to download or open the file.
The downloaded file contains 5 columns: Number, Date, User, Severity, Message.
16 Tracing Events on Your ix4-300d Network Storage
Setting up Your ix4-300d Network Storage
Obtaining System Status for Your ix4-300d Network Storage
The System Status page displays space usage information and status information about your ix4-300d
Network Storage. It also provides a control panel that enables you to:
● Blink the lights
● Restart
● Shut down
Space Usage
The Space Usage section graphically represents the amount of space used by Shares on the ix4-300d.
The exact space used displays in a ToolTip when you mouse over each Share.
Control Panel
The Control Panel displays commands for the ix4-300d:
● Blink the lights
To help identify a specific ix4-300dwhen there is more than one device configured on your
network, blink the lights on the front of the ix4-300dby clicking:
● Restart
Restart the ix4-300d.
● Shut down
Shut down the ix4-300d.
Before shutting down the ix4-300d, be sure you have access to the physical device to turn it on. It
is recommended that you always use the power button to shut down the device.
Device Information
The Device Information section displays various hardware, software, and status details.
Status
The Status Information section displays changes to or issues with your ix4-300d. If an issue requires user
action to resolve, such as a warning or error message, the ix4300d Management Console displays a link in
the status message.
The following types of messages can display:
INFORMATION Identifies that a change has been made to the state of your ix4-300d, usually by a
user, such as attaching a peripheral.
WARNING Identifies that there is a problem with your ix4-300d that requires your attention, but
your device will continue to operate normally for now.
ERROR Identifies an urgent problem with your ix4-300d that may result in data loss and
requires your immediate attention.
Obtaining System Status for Your ix4-300d Network Storage 17
Setting up Your ix4-300d Network Storage
Using Your ix4-300d Network Storage in Various Time Zones
You can set the date and time used on your ix4-300d, so that it can appear to be in one time zone, when it
actually may be in a different one. This can help your users have the correct date and time if they live and
work in a location different from your ix4-300d. You can set the date, time, and time zone through the Date
and Time feature.
When an Active Directory Domain is in use, the storage device synchronizes time with the
domain controller.
1. To change time zones, select a Time Zone from the drop-down menu, and then select how time
will be set for the ix4-300d:
● Internet Time Server — By default, Automatically synchronize with an internet time server
and Use the default time server are selected. To specify a time server, select Specify the time
server and type the URL of the internet time server you wish to use in the text box that
displays.
● Manual — Select Manually set date and time. To set the current date and time, click the
appropriate icon for calendar and clock settings.
2. Click Apply to save your changes.
18 Using Your ix4-300d Network Storage in Various Time Zones
Setting up Your ix4-300d Network Storage
Setting the Display Language for Your ix4-300d Network Storage
You can set the display language for your ix4-300d through the Languages page.
The Languages page allows you to change the language used in email notification messages and on the
display screen.
The language used by the ix4300d Management Console is based on the preferences configured in your
browser. You can change the language used in this program by modifying your browser's preferred
language settings.
Click Apply to save your changes.
Setting the Display Language for Your ix4-300d Network Storage 19
Setting up Your ix4-300d Network Storage
Printing Documents
Printing documents from your ix4-300d Network Storage is simple after you have attached a compatible
printer to the ix4-300d. The Printers page displays a table of printers that are attached to the ix4-300d. The
table contains for each printer the name, model, status, and number of documents waiting.
To attach a printer, simply plug a supported printer's USB cable to a USB port on the ix4-300d. Once
attached, the printer will appear in the table. When the cable is unplugged, the printer will be removed from
the table.
For best results, use a printer without multi-function features (for example, scanner, copier, fax,
modem).
20 Printing Documents
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