Lenovo 6534, 6532, 6533, 6531 User Manual

HardwareMaintenanceManual

MachineTypes:6531,6532,6533,and6534.

HardwareMaintenanceManual

MachineTypes:6531,6532,6533,and6534.

Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendix
A“Notices”onpage221

andtheWarrantyandSupportInformationdocumentontheThinkServer

DocumentationDVD.

ThirdEdition(September2010)

©CopyrightLenovo2009,2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare
soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto
use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant
aGeneralServicesAdministration²GSA²contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth
inContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual.....1

ImportantSafetyInformation..........1

Safetystatements..............2

ImportantinformationaboutreplacingRoHS

compliantFRUs...............5

Turkishstatementofcompliance........5

Chapter2.Generalinformation.....7

Featuresandtechnologies...........7

Specications................9

Software.................11

EasyStartup..............12

EasyManage..............12

Chapter3.GeneralCheckout.....13

Checkoutprocedure............13

Aboutthecheckoutprocedure......13

Performingthecheckoutprocedure....14

Diagnosingaproblem............14

Undocumentedproblems..........16

Chapter4.Diagnostics........17

Diagnostictools..............17

Eventlogs................17

ViewingeventlogsthroughtheSetuputility.18

Viewingeventlogswithoutrestartingthe

server................18

Clearingtheeventlogs.........19

POST..................19

POSTerrorcodes............19

System-eventlog.............26

Integratedmanagementmoduleerrormessages.27

Troubleshootingtables...........46

EasyStartupproblems..........46

DVDdriveproblems...........47

Generalproblems............48

Harddiskdriveproblems.........48

Hypervisorproblems..........50

Intermittentproblems..........51

Keyboard,mouse,orpointing-device

problems...............52

Memoryproblems...........53

Microprocessorproblems........54

Monitorproblems............54

Optional-deviceproblems........57

Powerproblems............58

Serial-deviceproblems.........59

Softwareproblems...........60

UniversalSerialBus(USB)portproblems..61

Videoproblems............61

ErrorLEDs................61

Power-supplyLEDs.............63

SystempulseLEDs.............64

Diagnosticprogramsandmessages......64

Runningthediagnosticprograms.....65

Diagnostictextmessages........65

Viewingthetestlog...........66

Diagnosticmessages..........66

Recoveringtheserverrmware........100

Automatedbootrecovery(ABR)........102

Threebootfailure.............102

Solvingpowerproblems...........103

SolvingEthernetcontrollerproblems......103

Solvingundeterminedproblems........104

Problemdeterminationtips..........104

Chapter5.LocatingServerControls

andconnectors...........107

Frontview................107

Rearview.................108

System-boardinternalconnectors.......108

System-boardexternalconnectors.......109

System-boardoptional-deviceconnectors....109

System-boardswitchesandjumpers......111

System-boardLEDs............112

Serverpowerfeatures............113

Turningontheserver..........113

Turningofftheserver..........113

Chapter6.ReplacingFRUs.....115

Guidelinesfortrainedservicetechnicians....115

Inspectingforunsafeconditions......115

Guidelinesforservicingelectrical

equipment..............115

Workinginsidetheserverwiththepoweron...116

Handlingstatic-sensitivedevices.......117

Majorcomponentsoftheserver........117

Removingandinstallingthecover.......119

Removingthecover...........119

Installingthecover...........119

Removingandinstallingthebezel.......120

RemovingandinstallingtheDIMMairbafe...121

RemovingtheDIMMairbafe.......121

InstallingtheDIMMairbafe.......121

©CopyrightLenovo2009,2010

v

Replacingamemorymodule(DIMM)......122

Supportedmemorytypes........122

Removingamemorymodule.......125

Installingamemorymodule........125

Replacingharddiskdrives..........126

Removingasimple-swapSerialATA(SATA)

harddiskdrive.............127

Installingasimple-swapSerialATA(SATA)

harddiskdrive.............127

Removingahot-swapharddiskdrive....128

Installingahot-swapharddiskdrive....129

ReplacingaPCIcard............130

RemovingaPCIcard..........130

InstallingaPCIcard...........132

ReplacingaUSBembeddedhypervisorash

device..................133

RemovingaUSBembeddedhypervisorash

device................134

InstallingaUSBembeddedhypervisorash

device................134

Replacingtheoperatorinformationpanel

assembly.................134

Removingtheoperatorinformationpanel

assembly...............134

Installingtheoperatorinformationpanel

assembly...............135

Replacingthedrivecage...........136

Removingthedrivecage.........136

Installingthedrivecage.........137

Replacingthemicroprocessorandheatsink...139

Removingthemicroprocessor.......139

Installingthemicroprocessor.......141

Thermalgrease............142

Replacingthesystemboard.........143

Removingthesystemboard.......143

Installingthesystemboard........145

Replacingthepowersupply.........145

Removingthepowersupply.......146

Installingthepowersupply........147

Replacingafanassembly..........148

Removingafanassembly........148

Installingafanassembly.........149

Replacingthesystem-boardbattery......150

Removingthebattery..........150

Installingthebattery...........151

ReplacingtheSAS/SATAharddiskdrivebackplate

orbackplane...............153

Removingthebackplaneorbackplate

(3.5-inchdrives)............153

Installingthebackplaneorbackplate(3.5-inch

drives)................153

RemovingtheSASbackplane(2.5-inch

drives)................155

InstallingtheSASbackplane(2.5-inch

drives)................155

ReplacingthePCIriser-cardassembly.....156

Removingtheriser-cardassembly.....156

Installingtheriser-cardassembly.....157

ReplacinganIBMServeRAID-BR10ilSAS/SAT A

Controller.................158

RemovinganIBMServeRAID-BR10il

SAS/SATAController..........158

InstallinganIBMServeRAID-BR10ilSAS/SA TA

controller...............159

ReplacingtheDVDdrivecable........161

RemovingtheDVDdrivecable......161

InstallingtheDVDdrivecable.......161

ReplacingaDVDdrive...........163

RemovingaDVDdrive..........163

InstallingaDVDdrive..........164

Replacingthevirtualmediakey........165

Removingthevirtualmediakey......165

Installingthevirtualmediakey.......166

ReplacingthePCI-Xriser-cardpowercable...167

RemovingthePCI-Xriser-cardpower

cable.................167

InstallingthePCI-Xriser-cardpowercable..168
UpdatingtheUniversalUniqueIdentier(UUID)..168

UpdatingtheDMI/SMBIOSdata........170

CompletingtheFRUreplacement.......172

Connectingthecables..........173

Updatingtheserverconguration.....174

Chapter7.Partslisting,RS210Types

6531,6532,6533,and6534.....175

Replaceableservercomponents........176

Powercords...............193

Chapter8.Conguringtheserver.197

UsingtheSetupUtility............197

StartingtheSetupUtility.........198

SetupUtilitymenuchoices........198

Passwords..............201

UsingtheBootManagerprogram.......202

ConguringRAIDcontrollers.........203

UsingLSICongurationUtilityprogram...204

UsingtheWebBIOSutility..........205

StartingtheWebBIOSutility.......206

MainmenuoftheWebBIOSutility.....206

Creatingastoragecongurationusingthe

CongurationWizard..........206

Viewingandchangingproperties......207

Viewingandchangingvirtualdisk

properties...............207

UsingtheEasyStartupDVD..........207

viHardwareMaintenanceManual

BeforeyouusetheEasyStartupDVD....208

EasyStartupoverview..........208

Installingyouroperatingsystemwithoutusing

EasyStartup..............210

Updatingthermware............211

UsingtheEasyUpdateFirmwareUpdatertool..211

Startingthebackupserverrmware......212

RecoveringtheUEFIrmware.........212

Usingtheintegratedmanagementmodule....213

IBMAdvancedSettingsUtilityprogram.....214

InstallingThinkServerEasyManagesoftware...215

Installationrequirements.........215

Installationorder............215

InstallingWindows200832-bit

components..............216

UninstallingtheLANDeskSoftwareAgent..217
Usingtheremotepresencecapabilityand

blue-screencapture............217

Enablingtheremotepresencefeature....217

ObtainingtheIPaddressfortheIMM....217

LoggingontotheWebinterface......218

EnablingtheIntelGigabitEthernetUtility

program.................218

ConguringtheGigabitEthernetcontrollers...218
EnablingandconguringSerialoverLAN(SOL)..219

UEFIupdateandconguration......219

AppendixA.Notices........221

Trademarks................222

Importantnotes..............222

Productrecyclinganddisposal........223

CompliancewithRepublicofTurkeyDirectiveon

theRestrictionofHazardousSubstances....224

RecyclingstatementsforJapan........224

Batteryreturnprogram...........225

GermanOrdinanceforWorkglossstatement...226

Electronicemissionnotices..........226

FederalCommunicationsCommission(FCC)

statement...............226

IndustryCanadaClassAemissioncompliance

statement...............226

Avisdeconformitéàlaréglementation

d'IndustrieCanada...........226

AustraliaandNewZealandClassA

statement...............226

UnitedKingdomtelecommunicationssafety

requirement..............227

EuropeanUnionEMCDirectiveconformance

statement...............227

GermanyClassAcompliancestatement...227
JapanVoluntaryControlCouncilfor

Interference(VCCI)statement.......228

TaiwanClassAwarningstatement.....228

People'sRepublicofChinaClassAwarning

statement...............229

KoreaClassAwarningstatement.....229

©CopyrightLenovo2009,2010

vii

viiiHardwareMaintenanceManual

Chapter1.Aboutthismanual

ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin
yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,
andinstructionsforreplacingfailingcomponents.

Replaceablecomponentsareofthreetypes:

•Self-servicecustomerreplaceableunit(CRU):Replacementofself-serviceCRUsisyourresponsibility.

IfLenovo®installsaself-serviceCRUatyourrequest,youwillbechargedfortheinstallation.

•Optional-servicecustomerreplaceableunit:Youmayinstallanoptional-serviceCRUyourselfor

requestLenovotoinstallit,atnoadditionalcharge,underthetypeofwarrantyservicethatisdesignated
fortheserver.

•Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.

Themostrecentversionofthisdocumentisavailableat
http://www.lenovo.com/support.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.See“ImportantSafety
Information”onpage1.

Forinformationaboutthetermsofthewarrantyandgettingserviceandassistance,seetheWarrantyand
SupportInformationdocument.

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter
lesinstructions.

LesenSieunbedingtalleHinweisevomTyp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni

Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.

©CopyrightLenovo2009,2010

1

Safetystatements

Important:Eachcautionanddangerstatementinthisdocumentislabeledwithanumber.Thisnumberis

usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe
cautionordangerstatementintheSafetyInformationdocument.

Forexample,ifacautionstatementislabeled"Statement1,"translationsforthatcautionstatementarein
theSafetyInformationdocumentunder"Statement1."

Besuretoreadallcautionanddangerstatementsinthisdocumentbeforeyouperformtheprocedures.Read
anyadditionalsafetyinformationthatcomeswiththeserveroroptionaldevicebeforeyouinstallthedevice.

Attention:UseNo.26AWGorlargerUL-listedorCSAcertiedtelecommunicationlinecord.

Statement1

DANGERElectricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orrecongurationof
thisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodemsbeforeyou
openthedevicecovers,unlessinstructedotherwiseintheinstallationandcongurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,oropening
coversonthisproductorattacheddevices.

ToConnect:ToDisconnect:

1.T urneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.T urndeviceON.

1.T urneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Statement2

CAUTION:
Whenreplacingthelithiumbattery,useonlyatypebatteryrecommendedbythemanufacturer.If
yoursystemhasamodulecontainingalithiumbattery,replaceitonlywiththesamemoduletype
madebythesamemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperlyused,
handled,ordisposedof.Donot:

2HardwareMaintenanceManual

•Throworimmerseintowater

Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1

`

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

Statement3

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Statement4

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

CAUTION:
Usesafepracticeswhenlifting.

Chapter1.Aboutthismanual3

Statement5

1

2

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Statement8

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Statement26

CAUTION:
Donotplaceanyobjectontopofrack-mounteddevices.

Attention:ThisserverissuitableforuseonanITpowerdistributionsystemwhosemaximumphase-to-phase

voltageis240Vunderanydistributionfaultcondition.

Important:ThisproductisnotsuitableforusewithvisualdisplayworkplacedevicesaccordingtoClause2
oftheGermanOrdinanceforWorkwithVisualDisplayUnits.

4HardwareMaintenanceManual

ImportantinformationaboutreplacingRoHScompliantFRUs

TürkiyeEEE Yönetmeli ğ ineUygunlukBeyan ı

T.C.ÇevreveOrmanBakanl ığı 'n ın “Elektrik
veElektronikE ş yalardaBaz ı Zararl ı MaddelerinKullan ımının
Sınırland ırılmas ınaDair Yönetmelik(EEE) ” direktiflerineuygundur .

EEE Yönetmeli ğ

BuLenovoürünü,

ineUygundur .

RoHS,TheRestrictionofHazardousSubstancesinElectricalandElectronicEquipmentDirective
(2002/95/EC)isaEuropeanUnionlegalrequirementaffectingtheglobalelectronicsindustry.RoHS
requirementsmustbeimplementedonLenovoproductsplacedonthemarketandsoldinthe
EuropeanUnionafterJune2006.ProductsonthemarketbeforeJune2006arenotrequiredto
haveRoHScompliantparts.Ifthepartsarenotcompliantoriginally,replacementpartscanalso
benoncompliant,butinallcases,ifthepartsarecompliant,thereplacementpartsmustalsobe
compliant.

Note:RoHSandnon-RoHSFRUpartnumberswiththesametandfunctionareidentiedwithunique

FRUpartnumbers.

LenovoplanstotransitiontoRoHScompliancewellbeforetheimplementationdateandexpectsitssuppliers
tobereadytosupportLenovo'srequirementsandscheduleintheEU.Productssoldin2005willcontain
someRoHScompliantFRUs.ThefollowingstatementpertainstotheseproductsandanyproductLenovo
producescontainingRoHScompliantparts.

RoHScompliantThinkServerRS210partshaveuniqueFRUpartnumbers.BeforeorafterJune,2006,failed
RoHScompliantpartsmustalwaysbereplacedusingRoHScompliantFRUs,soonlytheFRUsidentiedas
compliantinthesystemHardwareMaintenanceManualordirectsubstitutionsforthoseFRUscanbeused.

ProductsmarketedbeforeJune2006ProductsmarketedafterJune2006

Currentororiginalpart

Non-RoHSCanbeNon-RoHS

Non-RoHSCanbeRoHS

Non-RoHSCansubtoRoHS

RoHSMustbeRoHS

ReplacementFRU

Currentororiginalpart

MustbeRoHSMustbeRoHS

ReplacementFRU

Note:AdirectsubstitutionisapartwithadifferentFRUpartnumberthatisautomaticallyshippedbythe

distributioncenteratthetimeoforder.

Turkishstatementofcompliance

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).

Chapter1.Aboutthismanual5

6HardwareMaintenanceManual

Chapter2.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

Featuresandtechnologies

Theserverusesthefollowingfeaturesandtechnologies:

•UEFI-compliantserverrmware
UEFIreplacesthebasicinput/outputsystem(BIOS)anddenesastandardinterfacebetweenthe
operatingsystem,platformrmware,andexternaldevices.TheserverdesigncombinestheUEFI
capabilitiesandfeatureswithlegacyBIOScompatibility.UEFI-compliantserversarecapableofstarting
UEFI-compliantoperatingsystems,BIOS-basedoperatingsystems,andBIOS-basedadaptersaswell
asUEFI-compliantadapters.

Note:ThisserverdoesnotsupportDOS.

•Dual-coreorquad-coreprocessing
TheserversupportsoneIntel®Xeon®orCeleron®dual-coreorquad-coremicroprocessor.

•Integratedmanagementmodule
TheIntegratedmanagementmodule(IMM)combinesserviceprocessorfunctions,videocontroller,and
(whenanoptionalvirtualmediakeyisinstalled)remotepresencefunctioninasinglechip.TheIMM
providesadvancedservice-processorcontrol,monitoring,andalertingfunction.Ifanenvironmental
conditionexceedsathresholdorifasystemcomponentfails,theIMMlightsLEDstohelpyoudiagnose
theproblem,recordstheerrorintheeventlog,andalertsyoutotheproblem.Optionally,theIMMalso
providesavirtualpresencecapabilityforremoteservermanagementcapabilities.TheIMMprovides
remoteservermanagementthroughthefollowingindustry-standardinterfaces:

–IntelligentPlatformManagementInterface(IPMI)version2.0
–SimpleNetworkManagementProtocol(SNMP)version3
–CommonInformationModel(CIM)
–Webbrowser
Foradditionalinformation,see“Usingtheintegratedmanagementmodule”onpage213

•Remotepresencecapabilityandblue-screencapture
Theremotepresenceandblue-screencapturefeaturesareintegratedfunctionsoftheintegrated
managementmodule(IMM)andareavailablewiththepurchaseoftheoptionalLenovoVirtualMediaKey.
Avirtualmediakeyisrequiredtoenabletheremotepresenceandblue-screencapturefeatures.The
remotepresencefeatureprovidesthefollowingfunctions:

–Remotelyviewingvideowithgraphicsresolutionsupto1280x1024,regardlessofthesystemstate
–Remotelyaccessingtheserver,usingthekeyboardandmousefromaremoteclient
–MappingtheDVDdrive,diskettedrive,andUSBashdriveonaremoteclient,andmappingISOand

disketteimagelesasvirtualdrivesthatareavailableforusebytheserver
–UploadingadisketteimagetotheIMMmemoryandmappingittotheserverasavirtualdrive
Theblue-screencapturefeaturecapturesthevideodisplaycontentsbeforetheIMMrestartstheserver

whentheIMMdetectsanoperating-systemhangcondition.Asystemadministratorcanusethe
blue-screencapturetoassistindeterminingthecauseofthehangcondition.

See“Usingtheremotepresencecapabilityandblue-screencapture”onpage217
information.

.

foradditional

©CopyrightLenovo2009,2010

7

•Largesystem-memorycapability
Thememorybussupportsupto24GBofmemorywhenregisteredDIMMsareinstalled.Theserver
supportsupto8GBifunbufferedDIMMsareinstalled.Thememorycontrollersupportserrorcorrecting
code(ECC)foruptosixindustry-standardPC3-8500orPC3-10600R-999,1066and1333MHz,DDR3
(third-generationdouble-data-rate),registeredorunbuffered,synchronousdynamicrandomaccess
memory(SDRAM)dualinlinememorymodules(DIMMs).

•Integratednetworksupport
TheservercomeswithanintegratedIntelGigabitEthernetcontroller,whichsupportsconnectiontoa10
Mbps,100Mbps,or1000Mbpsnetwork.Formoreinformation,see“ConguringtheGigabitEthernet
controllers”onpage218

.

•IntegratedTrustPlatformModule
Thisintegratedsecuritychipperformscryptographicfunctionsandstoresprivateandpublicsecurekeys.
ItprovidesthehardwaresupportfortheTrustedComputingGroup(TCG)specication.

•Largedata-storagecapacityandhot-swapcapabilityTheserversupportsamaximumoffour2.5-inch
hot-swapSerialAttachedSCSI(SAS)harddiskdrives,two3.5-inchsimple-swapSerialATA(SAT A)hard
diskdrives,ortwo3.5-inchhot-swapSASorSATAharddiskdrives,dependingontheservermodel.

Withthehot-swapfeature,youcanadd,remove,orreplaceharddiskdriveswithoutturningofftheserver.

•PCIcardcapabilities
TheserverhastwoPCIinterfaceslots(onesupportslow-prolecardsandonesupportshalf-length,
full-heightcards).BothslotscansupportPCIExpressPCIcards.

•RAIDsupport
TheRAIDcontrollerprovideshardwareredundantarrayofindependentdisks(RAID)support.The
standardRAIDcontrollerprovidesRAIDlevels0,1,and1E.OptionalRAIDPCIcardsareavailablefor
purchasethatprovideadditionalRAIDlevels.

•Systems-managementcapabilities
TheservercomeswithanIntegratedManagementModule(IMM).WhentheIMMisusedwiththe
systems-managementsoftwarethatcomeswiththeserver,youcanmanagethefunctionsoftheserver
locallyandremotely.TheIMMalsoprovidessystemmonitoring,eventrecording,andnetworkalert
capability.Thesystems-managementconnectorprovidesadditionalsecuritybyphysicallyseparatingthe
managementnetworktrafcfromtheproductionnetwork.YoucanusetheSetupUtilitytocongurethe
servertouseadedicatedsystems-managementnetworkorasharednetwork.

•TCP/IPofoadengine(TOE)support
TheEthernetcontrollersintheserversupportTOE,whichisatechnologythatofoadstheTCP/IP
owfromthemicroprocessorandI/OsubsystemtoincreasethespeedoftheTCP/IPow.Whenan
operatingsystemthatsupportsTOEisrunningontheserverandTOEisenabled,theserversupportsTOE
operation.Seetheoperating-systemdocumentationforinformationaboutenablingTOE.

Note:TheLinuxoperatingsystemdoesnotsupportTOE.

•Prebootdiagnosticsprogram
TheprebootdiagnosticsprogramsarestoredontheintegratedUSBmemory.Theycollectandanalyze
systeminformationtoaidindiagnosingserverproblems.Thediagnosticprogramscollectthefollowing
informationabouttheserver:

–Systemconguration
–Networkinterfacesandsettings
–Installedhardware
–Serviceprocessorstatusandconguration
–Vitalproductdata,rmware,andUEFI(formerlycalledBIOS)conguration
–Harddiskdrivehealth
–RAIDcontrollerconguration

8HardwareMaintenanceManual

–EventlogsforRAIDcontrollersandserviceprocessors
Thediagnosticsprogramscreateamergedlogthatincludeseventsfromallcollectedlogs.The

informationiscollectedintoalethatyoucansendtotheLenovotechnicalsupportteamtohelp
diagnoseaproblem.Additionally,youcanviewtheinformationlocallythroughageneratedtextreportle.
YoucanalsocopythelogtoaremovablemediumandviewtheHTMLlogfromaWebbrowser.

Foradditionalinformationaboutdiagnostics,seeChapter4“Diagnostics”onpage17.

•EasyStartupDVD
TheThinkServerEasyStartupprogramguidesyouthroughthecongurationofRAIDcontrollersandthe
installationoftheoperatingsystemanddevicedrivers.See“UsingtheEasyStartupDVD”onpage207
fordetails.

•EasyManageDVD
TheThinkServerEasyManageprogramhelpsyoumanageandadministeryourserversthroughremote
problemnoticationaswellasmonitoringandalerting.

Specications

Thefollowinginformationisasummaryofthefeaturesandspecicationsoftheserver.Dependingonthe
servermodel,somefeaturesmightnotbeavailable,orsomespecicationsmightnotapply.

Chapter2.Generalinformation9

Table1.Featuresandspecications

Microprocessor:

•SupportsoneIntel®quad-core
(Xeon3400series)ordual-core
(CeleronG1101,PentiumG6950,
orcorei3series)processor
withtheIbexPeak3420chipset
andMulti-chipPackage(MCP)
processorarchitecture

•DesignedforLGA1156socket

•Scalableuptofourcores

•32KBinstructioncache,32KB
datacache,andupto8MBcache
thatissharedamongthecores

•Supportfor®IntelExtended
Memory64Technology(EM64T)

Notes:

•UsetheSetuputilitytodetermine
thetypeandspeedofthe
microprocessor.

Memory:

•Minimum:1GB

•Maximum:32GB
–16GBusingunbufferedDIMMs

(UDIMMs)

–32GBusingregisteredDIMMs

(RDIMMs)

•T ypes:PC3-8500or
PC3-10600R-999(single-rank
ordouble-rank),1066,and1333
MHz,ECC,DDR3registeredor
unbufferedSDRAMDIMMsonly

•Connectors:Sixdualinline
memorymodule(DIMM)
connectors,two-wayinterleaved

•Supports:
–1GB,2GB,and4GB(when

available)unbufferedDIMMS

–1GB,2GB,4GB,and8GB

(whenavailable)registered
DIMMs

SATAopticaldrives:

•UltraSlimDVD-ROMcombo
(optional)

•Multi-burner(optional)

Harddiskdriveexpansionbays
(dependingonthemodel):

Oneofthefollowingcongurations:

•Four2.5-inchhot-swapSAShard
diskdrivebays

•T wo3.5-inchhot-swapSASor
hot-swapSATAharddiskdrive
bays

•T wo3.5-inchsimple-swapSAS
harddiskdrivebays

PCIexpansionslots:

SupportstwoPCIriserslotsonthe
risercardthatconnectstoslots1and
2onthesystemboard:

•Slot1supportslow-prolecards
(PCIExpressGen2x8

•Slot2supports3/4-length,
full-heightcards(PCIExpress
Gen2x8orPCI-X1.0a64-bit/133
MHz)

Powersupply:

One351-wattpowersupplyorone
351-watthighefciencypower
supply.

Fans:

Theservercomesstandardwithve
speed-controlledfans.

Integratedfunctions:

•Integratedmanagementmodule
(IMM),whichprovidesservice
processorcontrolandmonitoring
functions,videocontroller,and
(whentheoptionalvirtualmedia
keyisinstalled)remotekeyboard,
video,mouse,andremotehard
diskdrivecapabilities

•®Intel82574LGbEthernet
controllerwithTCP/IPOfoad
Engine(TOE)and®WakeonLAN
support

•SevenUniversalSerialBus(USB)

2.0ports(twofront,fourrear,and
oneinternalfortheoptionalUSB
Hypervisorashdevice)

•T woEthernetports

•Four-portintegratedSATA
controller

•IntegratedT rustedPlatform
Module(TPM)support

•Oneserialport

•OneVGAport

10HardwareMaintenanceManual

Table1.Featuresandspecications(continued)

RAIDcontrollers:

•AnIBMServeRAID-BR10il
SAS/SATAControllerthatprovides
RAIDlevels0,1,and1E(comes
standardonsomehot-swapSAS
andhot-swapSATAmodels).

•AnoptionalIBMServeRAID-MR10i
SAS/SATAControllerSAS/SATA
adapterthatprovidesRAIDlevels
0,1,5,6,and10canbeordered.

•AnoptionalIBMServeRAID-M1015
SAS/SATAcontrollerthatprovides
RAIDlevels0,1,10,and5canbe
ordered.

Acousticalnoiseemissions

•Soundpower,idling:6.5bels
maximum

•Soundpower,operating:6.5bels
maximum

Environment:

•Airtemperature:
–Serveron:10°Cto35°C(50.0°F

to95.0°F);altitude:0to914.4
m(3000ft)

–Serveron:10°Cto32°C(50.0°F

to89.6°F);altitude:914.4m
(3000ft)to2133.6m(7000.0ft)

–Serveroff:10°Cto43°C(50°F

to109.4°F);maximumaltitude:

2133.6m(7000.0ft)

–Shipping:-40°Cto60°C(-104°F

to140°F)

•Humidity:
–Serveron:8%to80%
–Serveroff:8%to80%

•Particulatecontamination:

Attention:Airborneparticulates
andreactivegasesactingalone
orincombinationwithother
environmentalfactorssuchas
humidityortemperaturemight
posearisktotheserver.For
informationaboutthelimitsfor
particulatesandgases,see
AppendixA“Notices”onpage
221

.

Videocontroller(integratedinto
IMM):

•MatroxG200

•SVGAcompatiblevideocontroller

•DDR2128MBSDRAMvideo
memory

•AvocentDigitalVideoCompression

•Videomemoryisnotexpandable

Note:Themaximumvideoresolution
is1280x1024

Size:

Height:43mm(1.69inches,1U)

•

•Depth:560.1mm(22inches)

•Width:430mm(17.3inches)
Maximumweight:11.4kg(25.1lb)

:

•
whenfullycongured

Heatoutput

Approximateheatoutput:

•Minimumconguration:171BTU
perhour(50watts)

•Maximumconguration:1024BTU
perhour(300watts)

Electricalinput:

•Sine-waveinput(50/60Hz)
required

•Inputvoltagelowrange:
–Minimum:100Vac
–Maximum:127Vac

•Inputvoltagehighrange:
–Minimum:200Vac
–Maximum:240Vac

•Inputkilovolt-amperes(kVA),
approximately:
–Minimum:0.102kVA
–Maximum:0.55kVA

:

1.Powerconsumptionandheat
outputvarydependingonthe
numberandtypeofoptional
featuresinstalledandthe
power-managementoptional
featuresinuse.

2.Thesoundlevelsweremeasured
incontrolledacoustical
environmentsaccordingto
theproceduresspeciedbythe
AmericanNationalStandards
Institute(ANSI)S12.10and
ISO7779andarereportedin
accordancewithISO9296.Actual
sound-pressurelevelsinagiven
locationmightexceedtheaverage
valuesstatedbecauseofroom
reectionsandothernearbynoise
sources.Thenoiseemissionlevel
statedinthedeclared(upperlimit)
sound-powerlevel,inbels,fora
randomsampleofsystem.

3.Thereisnokeyboardconnectoror
mouseconnectorontheserver.
YoucanconnectaUSBkeyboard
andUSBmousetotheserverby
usingtheUSBconnectors.

Software

Lenovoprovidessoftwaretohelpgetyourserverupandrunning.

Chapter2.Generalinformation11

EasyStartup

TheThinkServerEasyStartupprogramsimpliestheprocessofconguringyourRAIDcontrollersand
installingsupported®Microsoft®WindowsandLinuxoperatingsystemsanddevicedriversonyourserver.
TheEasyStartupprogramisprovidedwithyourserveronDVD.TheDVDisselfstarting(bootable).TheUser
GuidefortheEasyStartupprogramisontheDVDandcanbeaccesseddirectlyfromtheprograminterface.
Foradditionalinformation,see“UsingtheEasyStartupDVD”onpage207

.

EasyManage

TheThinkServerEasyManageCoreserverprovidescentralizedhardwareandsoftwareinventory
managementandsecureautomatedsystemmanagementthroughacentralizedconsole.TheThinkServer
EasyManageAgentenablesotherclientsonthenetworktobemanagedbythecentralizedconsole.
TheThinkServerEasyManageCoreServerissupportedon32-bitWindowsServer2008products.The
ThinkServerEasyManageAgentissupportedon32-bitand64-bitWindows,RedHat,andSUSEoperating
systems.

12HardwareMaintenanceManual

Chapter3.GeneralCheckout

Youcansolvemanyproblemswithoutoutsideassistancebyfollowingthetroubleshootingproceduresinthis
HardwareMaintenanceManualandontheLenovoWebsite.Thisdocumentdescribesthediagnostictests
thatyoucanperform,troubleshootingprocedures,andexplanationsoferrormessagesanderrorcodes.
Thedocumentationthatcomeswithyouroperatingsystemandsoftwarealsocontainstroubleshooting
information.

Checkoutprocedure

Thecheckoutprocedureisthesequenceoftasksthatyoushouldfollowtodiagnoseaproblemintheserver.

Aboutthecheckoutprocedure

Beforeyouperformthecheckoutprocedurefordiagnosinghardwareproblems,reviewthefollowing
information:

•Readthesafetyinformationthatbeginsonpage“ImportantSafetyInformation”onpage1

•Thediagnosticprogramsprovidetheprimarymethodsoftestingthemajorcomponentsoftheserver,
suchasthesystemboard,Ethernetcontroller,keyboard,mouse(pointingdevice),serialports,and
harddiskdrives.Youcanalsousethemtotestsomeexternaldevices.Ifyouarenotsurewhethera
problemiscausedbythehardwareorbythesoftware,youcanusethediagnosticprogramstoconrm
thatthehardwareisworkingcorrectly.

•Whenyourunthediagnosticprograms,asingleproblemmightcausemorethanoneerrormessage.
Whenthishappens,correctthecauseofthersterrormessage.Theothererrormessagesusuallywillnot
occurthenexttimeyourunthediagnosticprograms.

Ifmultipleerrorcodesorsystem-boardLEDsindicateamicroprocessorerror,theerrormightbein
themicroprocessororinthemicroprocessorsocket.See“Microprocessorproblems”onpage54
informationaboutdiagnosingmicroprocessorproblems.

•Beforeyourunthediagnosticprograms,youmustdeterminewhetherthefailingserverispartofashared
harddiskdrivecluster(twoormoreserverssharingexternalstoragedevices).Ifitispartofacluster,you
canrunalldiagnosticprogramsexcepttheonesthattestthestorageunit(thatis,aharddiskdriveinthe
storageunit)orthestorageadapterthatisattachedtothestorageunit.Thefailingservermightbepartof
aclusterifanyofthefollowingconditionsistrue:

–Y ouhaveidentiedthefailingserveraspartofacluster(twoormoreserverssharingexternalstorage

devices).

–Oneormoreexternalstorageunitsareattachedtothefailingserverandatleastoneoftheattached

storageunitsisalsoattachedtoanotherserverorunidentiabledevice.

–Oneormoreserversarelocatednearthefailingserver.

.

for

Important:Iftheserverispartofasharedharddiskdrivecluster,runonetestatatime.Donotrun
anysuiteoftests,suchas“quick”or“normal”tests,becausethismightenabletheharddiskdrive
diagnostictests.

•IftheserverishaltedandaPOSTerrorcodeisdisplayed,see“Eventlogs”onpage17
ishaltedandnoerrormessageisdisplayed,see“Troubleshootingtables”onpage46and“Solving
undeterminedproblems”onpage104.

•Forinformationaboutpower-supplyproblems,see“Solvingpowerproblems”onpage103

©CopyrightLenovo2009,2010

.Iftheserver

.

13

•Forintermittentproblems,checktheerrorlog;see“Eventlogs”onpage17and“Diagnosticprograms
andmessages”onpage64.

Performingthecheckoutprocedure

Toperformthecheckoutprocedure,completethefollowingsteps:

Step1.Istheserverpartofacluster?

•No:GotostepStep2“”onpage14

•Y es:Shutdownallfailingserversthatarerelatedtothecluster.GotostepStep2“”onpage14.

Step2.Completethefollowingsteps:

a.CheckthepowersupplyLEDs(see“Power-supplyLEDs”onpage63).
b.Turnofftheserverandallexternaldevices.
c.Checkallinternalandexternaldevicesforcompatibilityathttp://www.lenovo.com/support.
d.Checkallcablesandpowercords.
e.Setalldisplaycontrolstothemiddlepositions.
f.Turnonallexternaldevices.
g.T urnontheserver.Iftheserverdoesnotstart,see“Troubleshootingtables”onpage46.
h.Checkthesystem-errorLEDontheoperatorinformationpanel.Ifitisashing,checktheLEDs

onthesystemboard(see“System-boardLEDs”onpage112).

i.Checkforthefollowingresults:

•SuccessfulcompletionofPOST(see“POST”onpage19

•Successfulcompletionofstartup

.

formoreinformation)

Diagnosingaproblem

BeforeyoucontactLenovooranapprovedwarrantyserviceprovider,followtheseproceduresintheorder
inwhichtheyarepresentedtodiagnoseaproblemwithyourserver:

1.Determinewhathaschanged.

Determinewhetheranyofthefollowingitemswereadded,removed,replaced,orupdatedbeforethe
problemoccurred:

•Devicedrivers

•Serverrmware

•Hardwarecomponents

•Software
Ifpossible,returntheservertotheconditionitwasinbeforetheproblemoccurred.

2.Collectdata.

Thoroughdatacollectionisnecessaryfordiagnosinghardwareandsoftwareproblems.
a.Documenterrorcodesandsystem-boardLEDs.

•Systemerrorcodes:See“POSTerrorcodes”onpage19
code.

•See“System-boardLEDs”onpage112forthelocationofthesystem-boardLEDs.

•Softwareoroperating-systemerrorcodes:Seethedocumentationforthesoftwareor
operatingsystemforinformationaboutaspecicerrorcode.Seethemanufacturer'sWebsitefor
documentation.

14HardwareMaintenanceManual

forinformationaboutaspecicerror

b.Collectsystemdata.

RuntheDynamicSystemAnalysis(DSA)diagnosticsprogramtocollectinformationaboutthe
hardware,rmware,software,andoperatingsystem.Havethisinformationavailablewhenyou
contactLenovooranapprovedwarrantyserviceprovider.See“Diagnosticprogramsandmessages”
onpage64

fortheinstructionstoruntheDSAprogram.

IfyouneedtodownloadthelatestversionofDSA,gotohttp://www.lenovo.com/support.

3.Followtheproblem-resolutionprocedures.
Thefourproblem-resolutionproceduresarepresentedintheorderinwhichtheyaremostlikelytosolve
yourproblem.Followtheseproceduresintheorderinwhichtheyarepresented:

a.Checkforandapplycodeupdates.

Mostproblemsthatappeartobecausedbyfaultyhardwareareactuallycausedbytheserver
rmware(formerlyBIOSrmware),devicermware,ordevicedriversthatarenotatthelatestlevels.

1)Determinetheexistingcodelevels.
InDSA,clickFirmware/VPDtoviewsystemrmwarelevels,orclickSoftwaretoview
operating-systemlevels.

2)Downloadandinstallupdatesofcodethatisnotatthelatestlevel.
Important:Someclustersolutionsrequirespeciccodelevelsorcoordinatedcodeupdates.If
thedeviceispartofaclustersolution,verifythatthelatestlevelofcodeissupportedforthe
clustersolutionbeforeyouupdatethecode.

Todisplayalistofavailableupdatesforyourserver,gotohttp://www.lenovo.com/support.
Whenyouclickanupdate,aninformationpageisdisplayed,includingalistoftheproblemsthat

theupdatexes.Reviewthislistforyourspecicproblem;however,evenifyourproblemisnot
listed,installingtheupdatemightsolvetheproblem.

b.Checkforandcorrectanincorrectconguration.

Iftheserverisincorrectlycongured,asystemfunctioncanfailtoworkwhenyouenableit;ifyou
makeanincorrectchangetotheserverconguration,asystemfunctionthathasbeenenabled
canstopworking.

1)Makesurethatallinstalledhardwareandsoftwarearesupported.
Seehttp://www.lenovo.com/supporttoverifythattheserversupportstheinstalledoperating
system,optionaldevices,andsoftwarelevels.Ifanyhardwareorsoftwarecomponentis
notsupported,uninstallittodeterminewhetheritiscausingtheproblem.Youmustremove
nonsupportedhardwarebeforeyoucontactLenovooranapprovedwarrantyserviceprovider
forsupport.

2)Makesurethattheserver,operatingsystem,andsoftwareareinstalledandcongured

correctly.

Manycongurationproblemsarecausedbyloosepowerorsignalcablesorincorrectlyseated
adapters.Youmightbeabletosolvetheproblembyturningofftheserver,reconnectingcables,
reseatingadapters,andturningtheserverbackon.See“Checkoutprocedure”onpage13
instructionstoperformthecheckoutprocedures.

Iftheproblemisassociatedwithaspecicfunction(forexample,ifaRAIDharddiskdrive
ismarkedofineintheRAIDarray),seethedocumentationfortheassociatedcontrollerand
managementorcontrollingsoftwaretoverifythatthecontrolleriscorrectlycongured.

ProblemdeterminationinformationisavailableformanydevicessuchasRAIDandnetwork
adapters.

ForproblemswithoperatingsystemsorLenovosoftwareordevices,completethefollowingsteps.

forthe

Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvary
slightlyfromwhatisdescribedinthisdocument.

a)Goto:http://www.lenovo.com/support.
b)FromtheSelectyourproductlist,selectServersandStorage.

Chapter3.GeneralCheckout15

c)IntheBrowsebyproductwindowFamily:list,selectThinkServerRS210.
d)ClickDownloadsanddrivers.
e)ClickUser'sguidesandmanualstolookforrelateddocumentation.

c.Checkforservicebulletins.Lenovoservicebulletinsdocumentknownproblemsandsuggested

solutions.T osearchforservicebulletins,completethefollowingsteps.

1)Goto:http://www.lenovo.com/support.

2)FromtheSelectyourproductlist,selectServersandStorage.

3)IntheBrowsebyproductwindowFamily:list,selectThinkServerRS210.

4)ClickDownloadsanddriverstolookforserviceinformation.

Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvary
slightlyfromwhatisdescribedinthisdocument.

d.Checkforandreplacedefectivehardware.

Ifahardwarecomponentisnotoperatingwithinspecications,itcancauseunpredictableresults.
Mosthardwarefailuresarereportedaserrorcodesinasystemoroperating-systemlog.See
“Troubleshootingtables”onpage46
information.HardwareerrorsarealsoindicatedbyLEDsonthesystemboard(see“System-board
LEDs”onpage112formoreinformation).

TroubleshootingproceduresarealsoprovidedontheLenovoWebsite.Asingleproblemmightcause
multiplesymptoms.Followthediagnosticprocedureforthemostobvioussymptom.Ifthatprocedure
doesnotdiagnosetheproblem,usetheprocedureforanothersymptom,ifpossible.T olocate
troubleshootingproceduresforyourserver,completethefollowingsteps.

andChapter6“ReplacingFRUs”onpage115formore

Note:ChangesaremadeperiodicallytotheLenovoWebsite.Theactualproceduremightvary
slightlyfromwhatisdescribedinthisdocument.

1)Goto:http://www.lenovo.com/support.

2)FromtheSelectyourproductlist,selectServersandStorage.

3)IntheBrowsebyproductwindowFamily:list,selectThinkServerRS210.

4)UnderSupport&downloads,clickTroubleshoot.

5)UnderDiagnostic,selectthetroubleshootingprocedureforthesymptomthatyouareobserving.
Formoretroubleshootinginformation,seeChapter4“Diagnostics”onpage17.
Iftheproblemremains,contactLenovooranapprovedwarrantyserviceproviderforassistance

withadditionalproblemdeterminationandpossiblehardwarereplacement.Bepreparedtoprovide
informationaboutanyerrorcodesandcollecteddata.

Undocumentedproblems

Ifyouhavecompletedthediagnosticprocedureandtheproblemremains,theproblemmightnothavebeen
previouslyidentiedbyLenovo.Afteryouhaveveriedthatallcodeisatthelatestlevel,allhardwareand
softwarecongurationsarevalid,andnoLEDsorlogentriesindicateahardwarecomponentfailure,contact
Lenovooranapprovedwarrantyserviceproviderforassistance.Bepreparedtoprovideinformationabout
anyerrorcodesandcollecteddataandtheproblemdeterminationproceduresthatyouhaveused.

16HardwareMaintenanceManual

Chapter4.Diagnostics

Thischapterdescribesthediagnostictoolsthatareavailabletohelpyousolveproblemsthatmightoccurin
theserver.

Diagnostictools

Thefollowingtoolsareavailabletohelpyoudiagnoseandsolvehardware-relatedproblems:

•POSTerrormessagesanderrorlogs
Thepower-onself-test(POST)generatesmessagestoindicatesuccessfultestcompletionorthe
detectionofaproblem.See“POST”onpage19,“Eventlogs”onpage17,and“POSTerrorcodes”on
page19

•T roubleshootingtables
Thesetableslistproblemsymptomsandactionstocorrecttheproblems.See“Troubleshootingtables”
onpage46formoreinformation.

•DynamicSystemAnalysis(DSA)Prebootdiagnosticprograms
TheDSAPrebootdiagnosticprogramsprovideproblemisolation,congurationanalysis,anderrorlog
collection.Thediagnosticprogramsaretheprimarymethodoftestingthemajorcomponentsoftheserver
andarestoredinintegratedUSBmemory.Thediagnosticprogramscollectthefollowinginformation
abouttheserver:
–Systemconguration
–Networkinterfacesandsettings
–Installedhardware
–Serviceprocessorstatusandconguration
–Vitalproductdata,rmware,andUEFIconguration
–Harddiskdrivehealth
–RAIDcontrollerconguration
–Controllerandserviceprocessoreventlogs,includingthefollowinginformation:

Thediagnosticprogramscreateamergedlogthatincludeseventsfromallcollectedlogs.Theinformation
iscollectedintoalethatyoucansendtoLenovoserviceandsupport.Additionally,youcanviewthe
serverinformationlocallythroughageneratedtextreportle.Youcanalsocopythelogtoremovable
mediaandviewthelogfromaWebbrowser.See“Runningthediagnosticprograms”onpage65
moreinformation.

•ServerLEDs
UsetheLEDsontheservertodiagnosesystemerrorsquickly.See“System-boardLEDs”onpage112
formoreinformation.

formoreinformation.

–Systemerrorlogs
–T emperature,voltage,andfanspeedinformation
–Self-monitoringAnalysis,andReportingTechnology(SMART)data
–Machinecheckregisters
–USBinformation
–Monitorcongurationinformation
–PCIslotinformation

for

Eventlogs

Errorcodesandmessagesaredisplayedinthefollowingtypesofeventlogs:

©CopyrightLenovo2009,2010

17

•POSTeventlog:Thislogcontainsthethreemostrecenterrorcodesandmessagesthatweregenerated
duringPOST.YoucanviewthePOSTeventlogthroughtheSetuputility.

•System-eventlog:ThislogcontainsmessagesthatweregeneratedduringPOSTandallsystemstatus
messagesfromtheserviceprocessor.Youcanviewthecontentsofthesystem-eventlogfromthe
Setuputilityformoreinformation.Thesystem-eventlogislimitedinsize.Whenitisfull,newentrieswill
notoverwriteexistingentries;therefore,youmustperiodicallyclearthesystem-eventlogthroughthe
Setuputility.Whenyouaretroubleshooting,youmighthavetoclearthesystem-eventlogtomakethe
mostrecenteventsavailableforanalysis.

Eachsystem-eventlogentryisdisplayedonitsownpage.Messagearelistedontheleftsideofthe
screen,anddetailsabouttheselectedmessageisdisplayedontherightsideofthescreen.Tomovefrom
oneentrytothenext,usetheUpArrow(-)andDownArrow(¯)keys.

Thesystem-eventlogindicatesanassertioneventwhenaneventhasoccurred.Itindicatesade-assertion
eventwhentheeventisnolongeroccurring.

•Integratedmanagementmodule(IMM)eventlog:ThislogcontainsalteredsubsetofallIMM,POST,
andsystemmanagementinterrupt(SMI)events.YoucanviewtheIMMeventlogthroughtheIMMWeb
interfaceandthroughtheDynamicSystemAnalysis(DSA)program(astheASMeventlog).

•DSAlog:ThislogisgeneratedbytheDynamicSystemAnalysis(DSA)program,anditisachronologically
orderedmergeofthesystem-eventlog(astheIPMIeventlog),theIMMchassis-eventlog(astheASM
eventlog),andtheoperating-systemeventlogs.YoucanviewtheDSAlogthroughtheDSAprogram.

ViewingeventlogsthroughtheSetuputility

ToviewthePOSTeventlogorsystem-eventlog,completethefollowingsteps:

1.T urnontheserver.

2.Whentheprompt<F1>Setupisdisplayed,pressF1.Ifyouhavesetbothapower-onpasswordandan

administratorpassword,youmusttypetheadministratorpasswordtoviewtheeventlogs.

3.SelectSystemEventLogsanduseoneofthefollowingprocedures:

•T oviewthePOSTeventlog,selectPOSTEventViewer.

•T oviewtheIMMsystem-eventlog,selectSystemEventLog.

Viewingeventlogswithoutrestartingtheserver

WhentheserverisnothungandtheIMMisconnectedtoanetwork,methodsareavailableforyoutoview
oneormoreeventlogswithouthavingtorestarttheserver.

YoucanusetheDSAPreboottoviewthesystemeventlog(astheIPMIeventlog),theIMMeventlog(asthe
ASMeventlog),orthemergedDSAlog.YoumustrestarttheservertouseDSAPreboottoviewthoselogs.

YoucanviewtheIMMsystemeventlogthroughtheEventLoglinkintheintegratedmanagementmodule
(IMM)Webinterface.

Table2.Methodsforviewingeventlogs

ConditionAction

Theserverisnothungandisconnectedtoanetwork.•UseIPMItooltoviewthesystem-eventlog.

Theserverisnothungandisnotconnectedtoanetwork.UseIPMItoollocallytoviewthesystem-eventlog.

18HardwareMaintenanceManual

Table2.Methodsforviewingeventlogs(continued)

ConditionAction

Theserverishung.

•IfDSAPrebootisinstalled,restarttheserverandpress
F2tostartDSAPrebootandviewtheeventlogs.

•IfDSAPrebootisnotinstalled,inserttheDSAPreboot
CDandrestarttheservertostartDSAPrebootand
viewtheeventlogs.

•Alternatively,youcanrestarttheserverandpressF1to
starttheSetuputilityandviewthePOSTeventlogor
system-eventlog.Formoreinformation,see“Viewing
eventlogswithoutrestartingtheserver”onpage18

Clearingtheeventlogs

Tocleartheeventlogs,completethefollowingsteps.

Note:ThePOSTeventlogisautomaticallyclearedeachtimetheserverisrestarted.

Step1.T urnontheserver.
Step2.Whentheprompt<F1>Setupisdisplayed,pressF1.Ifyouhavesetbothapower-onpassword

andanadministratorpassword,youmusttypetheadministratorpasswordtoviewtheerrorlogs.

Step3.Useoneofthefollowingprocedures:

•T ocleartheIMMsystem-eventlog,selectSystemEventLogs-->SystemEventLog.Select
ClearSystemEventLog;then,pressEntertwice.

.

POST

Whenyouturnontheserver,itperformsaseriesofteststochecktheoperationoftheservercomponents
andsomeoptionaldevicesintheserver.Thisseriesoftestsiscalledthepower-onself-test,orPOST.

Note:Thisserverdoesnotusebeepcodesforserverstatus.

Ifapower-onpasswordisset,youmusttypethepasswordandpressEnter,whenyouareprompted,
forPOSTtorun.

IfPOSTdetectsaproblem,anerrormessageisdisplayed.See“POSTerrorcodes”onpage19formore
information.

POSTerrorcodes

ThefollowingtabledescribesthePOSTerrorcodesandsuggestedactionstocorrectthedetectedproblems.
Theseerrorscanappearassevere,warning,orinformational.

Chapter4.Diagnostics19

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.

•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).

•Ifanactionstepisprecededby“(Trainedservicetechnicianonly), ”thatstepmustbeperformedonlyby
atrainedservicetechnician.

•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.

ErrorcodeDescriptionAction

0010002Microprocessornotsupported.

0011000Invalidmicroprocessortype.

0011004

001100A

0050001DIMMdisabled.

MicroprocessorfailedBIST .1.Updatetheserverrmwaretothelatestlevel(see

Microcodeupdatedfailed.

1.(T rainedservicetechnicianonly)Reseatthe
microprocessorandrestarttheserver.

2.(T rainedservicetechnicianonly)Removethe
microprocessorandinstallanewmicroprocessor.
Restarttheserver.Iftheerroriscorrected,theold
microprocessorisbadandmustbereplaced.

3.Replacethefollowingcomponentsoneatatime,in
theordershown,restartingtheservereachtime.

a.(Trainedservicetechnicianonly)Microprocessor
b.(Trainedservicetechnicianonly)Systemboard

1.Updatetheserverrmwaretothelatestlevel(see
“Updatingthermware”onpage211

2.(T rainedservicetechnicianonly)Removeand
replacetheaffectedmicroprocessor(errorLED
islit)withasupportedtype(see“Installingthe
microprocessor”onpage141).

“Updatingthermware”onpage211

2.(T rainedservicetechnicianonly)Reseatthe
microprocessor.

3.Replacethefollowingcomponentsoneatatime,in
theordershown,restartingtheservereachtime:

a.(Trainedservicetechnicianonly)Microprocessor
b.(Trainedservicetechnicianonly)Systemboard

1.Updatetheserverrmwaretothelatestlevel(see
“Updatingthermware”onpage211).

2.(T rainedservicetechnicianonly)Replacethe
microprocessor.

1.IftheserverfailsthePOSTmemorytest,reseatthe
DIMMs.

2.RemoveandreplaceanyDIMMforwhichthe
associatederrorLEDislit(see“Removinga
memorymodule”onpage125
memorymodule”onpage125).

3.RuntheSetuputilitytoenablealltheDIMMs.

4.RuntheDSAPrebootmemorytest(see“Running
thediagnosticprograms”onpage65

).

).

and“Installinga

).

20HardwareMaintenanceManual

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.

•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).

•Ifanactionstepisprecededby“(Trainedservicetechnicianonly), ”thatstepmustbeperformedonlyby
atrainedservicetechnician.

•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.

ErrorcodeDescriptionAction

0051003UncorrectableDIMMerror

1.IftheserverfailedthePOSTmemorytest,reseat
theDIMMs.

2.RemoveandreplaceanyDIMMforwhichthe
associatederrorLEDislit(see“Removinga
memorymodule”onpage125and“Installinga
memorymodule”onpage125).

3.RuntheSetuputilitytoenablealltheDIMMs.

4.RuntheDSAPrebootmemorytest(see“Running
thediagnosticprograms”onpage65

).

0051006DIMMmismatchdetectedMakesurethattheDIMMsmatchandareinstalled

inthecorrectsequence(see“Installingamemory
module”onpage125

).

0051009Nomemorydetected.1.MakesurethattheservercontainsDIMMs.

2.ReseattheDIMMs.

3.InstallDIMMsinthecorrectsequence(see
“Installingamemorymodule”onpage125).

005100ANousablememorydetected.1.MakesurethattheservercontainsDIMMs.

2.ReseattheDIMMs.

3.InstallDIMMsinthecorrectsequence(see
“Installingamemorymodule”onpage125

).

4.ClearCMOSmemorytore-enableallthememory
connectors(see“System-boardswitchesand
jumpers”onpage111).

0058001PFAthresholdexceeded

1.Updatetheserverrmwaretothelatestlevel(see
“Updatingthermware”onpage211).

2.ReseattheDIMMsandrunthememorytest(see
“Runningthediagnosticprograms”onpage65

3.ReplacethefailingDIMM,whichisindicatedbya
litLEDonthesystemboard.

).

Chapter4.Diagnostics21

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.

•SeeChapter7“Partslisting,RS210Types6531,6532,6533,and6534”onpage175todeterminewhich
componentsarecustomerreplaceableunits(CRU)andwhichcomponentsareeldreplaceableunits(FRU).

•Ifanactionstepisprecededby“(Trainedservicetechnicianonly), ”thatstepmustbeperformedonlyby
atrainedservicetechnician.

•GototheLenovosupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.

ErrorcodeDescriptionAction

0058007DIMMpopulationisunsupported.1.ReseattheDIMMs,andthenrestarttheserver.

2.Removethelowest-numberedDIMMpairofthose
thatareidentiedandreplaceitwithanidentical
pairofknowngoodDIMMs,thenrestarttheserver.

3.ReturntheremovedDIMMs,onepairatatime,to
theiroriginalconnectors,restartingtheserverafter
eachpair,untilapairfails.ReplacetheDIMMsin
thefailedpairwithidenticalknowngoodDIMMs,
restartingtheserveraftereachDIMMisinstalled.
ReplacethefailedDIMM.Repeatthisstepuntilyou
havetestedallremovedDIMMs.

4.(T rainedservicetechnicianonly)Replacethe
systemboard.

0058008

00580A4Memorypopulationchanged.

0068002

2011001

DIMMfailedmemorytest.

CMOSbatterycleared.

PCI-XPERR1.Checktheriser-cardLEDs.

1.ReseattheDIMMs,andthenrestarttheserver.

2.Replacethefollowingcomponentsoneatatime,in
theordershown,thenrestarttheserveraftereach:

a.DIMM
b.(Trainedservicetechnicianonly)Systemboard

Informationonly.Memoryhasbeenadded,moved,
orchanged.

1.Reseatthebattery.

2.CleartheCMOSmemory(seeSystemboard
jumpers).

3.Replacethefollowingcomponentsoneatatime,
inthefollowingorder,restartingtheserverafter
eachone:

a.Battery
b.(Trainedservicetechnicianonly)Systemboard

2.Reseatallaffectedadaptersandrisercards.

3.UpdatethePCIadapterrmware.

4.Removetheadapterfromtherisercard.

5.Replacethefollowingcomponentsoneatatime,in
theordershown,restartingtheservereachtime:

a.Risercard
b.(Trainedservicetechnicianonly)Systemboard

22HardwareMaintenanceManual