Lenovo 4242X04 User Manual

HardwareMaintenanceManual

ThinkPadT520,T520i,andW520

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation underAppendixA“Notices”onpage163.

EighthEdition(September2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatements(multilingual

translations)................17

Chapter2.Importantservice

information..............25

StrategyforreplacingFRUs.........25

Strategyforreplacingaharddiskdrive...25 Importantnoticeforreplacingasystem

board................26

Howtouseerrorcodes.........26

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................26

Productdenition............26

FRUidenticationforCTO,CMV,andGAV

products...............27

Chapter3.Generalcheckout.....29

Whattodorst..............29

Checkoutguide..............31

SystemsupportingtheLenovoThinkVantage ToolboxprogramandthePC-DoctorforDOS

diagnosticsprogram..........31

SystemsupportingtheLenovodiagnostics

programs...............35

Powersystemcheckout...........37

Checkingtheacpoweradapter......37

Checkingoperationalcharging......38

Checkingthebatterypack........38

Checkingthebackupbattery.......39

Chapter4.Relatedservice

information..............41

RestoringthefactorycontentsbyusingRecovery

DiscSet.................41

Passwords................42

Power-onpassword...........42

Hard-diskpassword...........42

Supervisorpassword..........43

Howtoremovethepower-onpassword...43

Howtoremovethehard-diskpassword...43

Powermanagement............44

Screenblankmode...........44

Sleep(standby)mode..........44

Hibernationmode...........45

Symptom-to-FRUindex...........45

Numericerrorcodes..........46

Errormessages............47

Beepsymptoms............48

No-beepsymptoms...........48

LCD-relatedsymptoms.........49

Intermittentproblems..........49

Undeterminedproblems.........49

Chapter5.Installingandconguring

RAID..................51

SupportedRAIDlevels...........51

ConguringthesystemUEFIBIOStoenable

embeddedSAT ARAIDfunctionality......51

CreatingRAIDvolumes...........52

DeletingRAIDvolumes...........52

Chapter6.Statusindicators.....53

Chapter7.Fnkeycombinations...57

Chapter8.FRUreplacement

notices................61

Screwnotices...............61

Retainingserialnumbers...........62

Restoringtheserialnumberofthesystem

unit.................62

RetainingtheUUID...........63

ReadingorwritingtheECAinformation...63

Chapter9.Removingandreplacinga

FRU..................65

BeforeservicingThinkPadT520,T520i,and

W520..................66

1010Batterypack.............66

1020SerialUltrabayEnhanceddeviceortravel

bezel..................67

1030DIMMslotcover............68

1040DIMM(bottomslot)...........69

1050Harddiskdriveslotcover,harddiskdrive (HDD)andHDDrubberrailsorsolidstatedrive

(SSD)andstorageconverter.........71

1060Keyboard..............72

1070DIMM(upperslot)...........76

©CopyrightLenovo2011,2012

1080PCIExpressMiniCardforwirelessLAN..77 1090PCIExpressMiniCardforwirelessWAN..79

1090mSAT Asolidstatedrive.........81

1100Keyboardbezelassembly........82

1110Bluetoothdaughtercard........84

1120Backupbattery............85

1130SmartCardorSmartCarddummyspacer.86

1140Speakerassembly...........88

1150Thermalmodule............89

1160CPU................92

1170LCDunit...............93

1180Basecoverassembly..........96

1190I/Osubcard.............98

1200Systemboardassembly,magnesium structureframe,andmodemdaughtercard

(MDC)..................99

2010LCDbezelassembly..........103

2020LEDsubcard.............104

2030Integratedcamera...........105

2040LCDcable,cameracable,LCDpanel,and

hinges..................105

2050AntennakitandLCDrearcoverassembly..108

Chapter10.Locations........111

Frontview................111

Rearview.................112

Bottomview...............113

Chapter11.Partslist........115

Overall..................116

LCDFRUs................145

Keyboard.................151

Miscellaneousparts............152

ACadapters...............153

Powercords...............154

Recoverydiscs..............155

WindowsVistaBusiness(32bit)DVDs...155 WindowsVistaHomeBasic(32bit)DVDs..156

Windows7HomeBasic(32bit)DVDs....156

Windows7HomeBasic(64bit)DVDs....157

Windows7HomePremium(32bit)DVDs..157 Windows7HomePremium(64bit)DVDs..158

Windows7Professional(32bit)DVDs....159

Windows7Professional(64bit)DVDs....160

Windows7Ultimate(32bit)DVDs.....161

Windows7Ultimate(64bit)DVDs.....162

Commonservicetools...........162

AppendixA.Notices.........163

Electronicemissionnotices..........164

Trademarks................164

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadT520andT520i

Machinetype(MT)4239,4240,4241,4242,4243,4244,and4246

ThinkPadW520

MT4249,4260,4270,4276,4281,4282,and4284

products.

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation” onpage1

andChapter2“Importantserviceinformation”onpage25.

©CopyrightLenovo2011,2012

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatements(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2011,2012

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

2HardwareMaintenanceManual

•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon- ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

DANGER

4HardwareMaintenanceManual

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DANGER

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Chapter1.Safetyinformation7

PERIGO

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Chapter1.Safetyinformation15

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Lasercompliancestatements(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

Chapter1.Safetyinformation17

18HardwareMaintenanceManual

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24HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby thismanual:

•“StrategyforreplacingFRUs”onpage25 –“Strategyforreplacingaharddiskdrive”onpage25 –“Importantnoticeforreplacingasystemboard”onpage26 –“Howtouseerrorcodes”onpage26

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage26 –“Productdenition”onpage26 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage27

Important:

•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor LenovoSupportareavailableat: http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo authorizedservicetechniciansareavailableinthefollowingsupportsite: http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacingany FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore completingtheserviceaction.

Todownloadsoftwarexes,drivers,andUEFIBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Softwareandthenfollowtheinstructionsonthescreentoreachthe DownloadDriversandSoftwarepage.

3.Followthedirectionsonthescreenandinstallthenecessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.

©CopyrightLenovo2011,2012

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

Note:IfyourcomputerisshippedwithanmSAT Adriveandasolidstatedriveorharddiskdrive,themSAT A drivewillbeseenasharddisk0inthesystem,andassigneddriveC:.Thesolidstatedriveorharddiskdrive willbeseenasharddisk1,andassigneddriveD:.ThemSATAdriveisinstalledinthewirelessWANcardslot ofthecomputer.TheLenovopreloadedsoftwareisinstalledonthemSAT Adrive.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel, ProductEntitlementWarehouse(PEW),eSupport,andtheHardwareMaintenanceManualwillloadthese productsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit MTand3-digitmodelisprovidedtothecustomertoplaceorders(example:1829-W15).ACMVisaspecial bidoffering.Therefore,itisnotgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(example:1829-CTOand1829-W15will befoundontheeSupportsite.)

•TheHardwareMaintenanceManualwillhavethe4-digitMTand3-digitCTOmodelonly(example: 1829-CTO).Again,CMVsarecustommodelsandarenotincludedintheHardwareMaintenanceManual.

26HardwareMaintenanceManual

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not “CTO”(example:1829-F1U).Also,PEW ,eSupport,andtheHardwareMaintenanceManualwilllistthese productsunderthesamexedmodelnumber.

FRUidenticationforCTO,CMV,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV ,andGAV products.ThesesourcesarePEW ,eSupport,andtheHardwareMaintenanceManual.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities forCTO,CMV ,andGAVproductsatanMT-serialnumberlevel.Anexampleofkeycommoditiesarehard diskdrives,systemboards,microprocessors,liquidcrystaldisplays(LCDs),andmemorymodules.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel, wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe returnedinthePEWrecordunderCOMPONENTINFORMATION.

UsingeSupport

Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory module)

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe samerecordfoundinPEW).

•eSupportcanbeaccessedat:http://www.lenovo.com/support.

•T oviewthekeycommodities,dothefollowing:

1.ClickWarranty.

2.ClickCheckWarrantyStatus.

3.OntheWarrantyStatusLookuppage,clickPartsLookup.

4.Typeyourmachinetypeandserialnumber,andthenclickSubmit.Thekeycommoditieswillbe displayed.

FortheremainingFRUs(thecompletelistofFRUsattheMTmodellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•T oviewthecompletelistofFRUs,dothefollowing:

1.ClickProduct&PartsDetailandthenfollowtheinstructionsonthescreentoreachtheProduct andPartsDetailspage.

2.ClickthePartsDetailtabtoviewthelistofserviceparts.

UsingtheHardwareMaintenanceManual

Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory module)

Chapter2.Importantserviceinformation27

UsetheHardwareMaintenanceManualasabackuptoPEWandeSupporttoviewthecompletelistof FRUsattheMTlevel.

28HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsthefollowinginformation:

•“Whattodorst”onpage29

•“Checkoutguide”onpage31 –“SystemsupportingtheLenovoThinkVantageT oolboxprogramandthePC-DoctorforDOS

diagnosticsprogram”onpage31

–“SystemsupportingtheLenovodiagnosticsprograms”onpage35

•“Powersystemcheckout”onpage37

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer .

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms mightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethatthemodel ofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge, orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective, cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor partsreturnformthatyouattachtoit:

•Nameandphonenumberofservicetechnician

•Dateofservice

•Dateonwhichthemachinefailed

•Dateofpurchase

•Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

•ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

•FailingFRUnameandpartnumber

•Machinetype,modelnumber,andserialnumber

•Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper maintenancebythecustomer.

Followingisalistofsomecommonitemsthatarenotcoveredunderwarrantyandsomesymptomsthat mightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:

©CopyrightLenovo2011,2012

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive, ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacadapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce, ordropped.

30HardwareMaintenanceManual

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.

SystemsupportingtheLenovoThinkVantageToolboxprogramandthe PC-DoctorforDOSdiagnosticsprogram

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovoThinkVantage ToolboxprogramandthePC-Doctor toyourparticularcomputer.

forDOSdiagnosticsprogram.Somedescriptionsmightnotapply

DiagnosticsusingPC-DoctorforDOS

TheThinkPadnotebookcomputerhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.) YoucandetecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:

PC-DoctorforDOSisavailableatthefollowingWebsite:

http://www.lenovo.com/support

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.T oavoidthisproblem, youneedtoinitializethecomputersetupbyuseoftheThinkPadSetupprogrambeforeyourunPC-Doctor.

ToentertheThinkPadSetupprogram,doasfollows:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.

Note:Ifasupervisorpasswordhasbeensetbythecustomer,theThinkPadSetupprogrammenuappears afterthepasswordisentered.Y oucanstarttheThinkPadSetupprogrambypressingEnterinsteadof enteringthesupervisorpassword;however,youcannotchangetheparametersthatareprotectedbythe supervisorpassword.

OntheThinkPadSetupprogramscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis availableonthefollowingWebsite: http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,

CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly

Chapter3.Generalcheckout31

appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted

Diagnostics

Run Normal Test Run Quick Test CPU/Coprocessor

Systemboard

System Memory

Video Adapter Fixed Disks Diskette Drives Other Devices Communication

Interactive Tests Hardware Info Utility Quit F1=Help

Use the cursor keys and ESC to move in menus. Press ENTER to select.

Wireless LAN

fromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.Turnoffthecomputer.

2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledtothecomputer.

3.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage37, andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage45 forerrorcodedescriptionsandtroubleshootinghints.

4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

5.InsertthePC-DoctorCDintotheopticaldrive.

6.PresscursorkeystoselectAT APICDx(x:0,1,...)andthenpressEnter.

7.Followtheinstructionsonthescreen.

8.ThemainpanelofPC-Doctorappears.

9.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Youcanselectanitemnotonlywiththearrowkeys,butalsowiththeT rackPoint InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames mayappearinthePC-Doctormenu.

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveTests

•RunNormalT est

•RunQuickT est

•CPU/Coprocessor

•SystemMemory

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•OtherDevices

•Communication

•WirelessLAN

Notes:

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveTest

•IntelWLANRadioT est

pointer.

32HardwareMaintenanceManual

DiagnosticsInteractiveTests

•IntheKeyboardtestinInteractiveTests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.

•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.

10.Runtheapplicablefunctiontest.

11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

12.Toexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

HardwareInfo

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•VGAInformation

•A TADriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

Utility

•RunExternalT ests

•BenchmarkSystem

•DOSShell

•T echSupportForm

•BatteryRundown

•EraseDriveContents

•ViewPCDRHostLog

LenovoThinkVantageT oolbox

LenovoThinkVantageToolboxisadiagnosticprogramthatworksthroughtheWindowsoperatingsystem. Itenablesyoutoviewsymptomsofcomputerproblemsandsolutionsforthem,andincludesautomatic noticationwhenactionisrequired,computingassistance,advanceddiagnostics,anddiagnostichistory.

Notes:

•ThelatestLenovoThinkVantageToolboxisavailableatthefollowingWebsite: http://web.lenovothinkvantagetoolbox.com/

•T oinstallthelatestLenovoThinkVantageToolboxonthecomputer,clickDownloadLenovoThinkVantage Toolbox,andthenfollowtheinstructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7:

WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.

Tostartthisprogram,dothefollowing:

Chapter3.Generalcheckout33

•ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo–SystemHealthandDiagnostics.

WindowsVista

andWindowsXP:

ClickStart➙AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox

Followtheinstructionsonthescreen.LenovoThinkVantageT oolboxalsohasproblemdeterminationaids thatdeterminesoftwareandusageproblems.

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics➙CPU/Coprocessor

2.Diagnostics➙Systemboard

3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadNotebook, detachit.

4.Placethecomputeronahorizontalsurface,andrunDiagnostics➙ThinkPad

Devices➙HDDActiveProtectionTest.

Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.

Power

LCDunit

Audio

SpeakerInteractiveTests➙InternalSpeaker

Keyboard

Harddiskdriveorsolidstate drive

Diskettedrive1.Diagnostics➙DisketteDrives

Opticaldrive1.Diagnostics➙OtherDevices➙OpticalDrive

Memory

Diagnostics➙ThinkPadDevices➙ACAdapter,Battery1,orBattery2

1.Diagnostics➙VideoAdapter

2.InteractiveTests➙Video

EntertheThinkPadSetupandchangeSerialA T A(SATA)settingtoCompatibility,and runDiagnostics➙OtherDevice➙ConexantAudio

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff andturnonthecomputer.Then,runthistestagain.

1.Diagnostics➙Systemboard➙Keyboard

2.InteractiveTests➙Keyboard

EntertheThinkPadSetupandchangeSerialA T A(SATA)settingtoCompatibility,and runDiagnostics➙FixedDisks

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.Todiagnose thedrivefromtheThinkPadSetup,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.Turnonthecomputer.

3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheThinkPad Setup.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.

6.PressEntertostartthediagnosticprogram.

2.InteractiveTests➙Diskette

2.InteractiveTests➙OpticalDriveTest

1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙System Memory.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone, andrunthetestagain.

34HardwareMaintenanceManual

Table1.FRUtests(continued)

FRUApplicabletest

TrackPointorpointing device

TouchPad

IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheThinkPad Setup.IftheT rackPointisdisabled,selectAutomatictoenableit.

AfteryouusetheT rackPoint,thepointermaydriftonthescreenforashorttime.This driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer. Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no serviceactionisnecessary.

IfenablingtheTrackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveT ests➙Mouse

IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheThinkPad Setup.IftheTouchPadisdisabled,selectAutomatictoenableit.Ifenablingthe TouchPaddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveT ests➙Mouse

SystemsupportingtheLenovodiagnosticsprograms

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovodiagnosticsprograms. Somedescriptionsmightnotapplytoyourparticularcomputer.

TheLenovodiagnosticsprogramsincludefollowing:

•LenovoSolutionCenter

•Quicktestprograms

•UEFIdiagnosticprogram

•Bootablediagnosticprograms

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.

Note:TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7 operatingsystem.Italsocanbedownloadedfromhttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,clickStart➙ControlPanel➙SystemandSecurity➙Lenovo

-SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

Foradditionalinformationaboutthisprogram,seethehelpinformationsystem.

Quicktestprograms

LenovoHardDriveQuickTestandLenovoMemoryQuickT estaretwoquicktestprogramsthatenableyou totroubleshootandresolvecomputerinternalstorageandmemoryproblems.

Notes:

•IfthecomputeryouareservicingisnotinstalledwiththeLenovoSolutionCenterprogram,youcan downloadthequicktestprogramsfromtheLenovoSupportWebsite.

•ThetwoprogramsareapplicabletocomputersinstalledwiththeWindows7,WindowsXP,Windows Server2003,orWindowsServer2008operatingsystem.

Chapter3.Generalcheckout35

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions ontheWebsite.

Torunaquicktestusingthedownloadedprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagfolder.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickY es.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selecttheteststobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information messageswillbedisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemoryandinternal storageproblems,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage37, andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage45 forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu windowopens,releasetheF12key.

3.PresstheTabkeytoswitchtotheApplicationMenuwindow.

4.UsethearrowkeystoselectLenovoDiagnosticsandthenpressEnter.ThemainscreenoftheUEFI diagnosticprogramisdisplayed.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

TestsTools

•QuickMemoryT est

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

•RecoverBadSectorsT ool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

36HardwareMaintenanceManual

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage ,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

37 page45forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

37,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on page45forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.Turnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage37

•“Checkingoperationalcharging”onpage38

•“Checkingthebatterypack”onpage38

•“Checkingthebackupbattery”onpage39

Checkingtheacpoweradapter

Ifyoucomputerfailsonlywhentheacpoweradapterisused,usetheinstructionsinthistopic.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity andinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage38.

Tochecktheacadapter,dothefollowing:

1.Unplugtheacadaptercablefromthecomputer.

Chapter3.Generalcheckout37

2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:

(20V)

1+20

Voltage(Vdc)

Ground

Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacadapter.

4.Ifthevoltageisacceptable,dothefollowing: a.Replacethesystemboard. b.IftheproblempersistsandyoursystemisinstalledwiththePCdoctorforDOS,goto“FRUtests”

onpage34.

Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining isdisplayed.Togetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe followinggure:

38HardwareMaintenanceManual

Terminal

1(+)

2(+)

6(-)

7(-)

1+0to+12.6

Voltage(Vdc)

Ground(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7. Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.Turnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage66).

4.Removethebackupbattery(see“1120Backupbattery”onpage85).

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout39

40HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage41

•“Passwords”onpage42

•“Powermanagement”onpage44

•“Symptom-to-FRUindex”onpage45

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage155

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer totheoriginalfactoryconguration.

•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem. Usethisdisctostarttherecoveryprocess.

•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled applicationsanddriversonthecomputer.

•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse. Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupcongurationchanges.Followtheinstructionsonthescreento begintherecoveryprocess.

4.SelectyourlanguageandclickNext.

©CopyrightLenovo2011,2012

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe

instructionsonthescreen.

6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence. StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP), thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see “Howtoremovethepower-onpassword”onpage43

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP—fortheuser

•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

42HardwareMaintenanceManual

ForhowtoremovethePOP,see“Howtoremovethehard-diskpassword”onpage43.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheThinkPadSetupprogram. TheusermustentertheSVPinordertogetaccesstotheThinkPadSetupprogramandchangethe systemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

(A)IfnoSVPhasbeenset:

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage66.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1120Backupbattery”on page85.

4.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity,usingthecursordirectionalkeystomovethemenu.

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.thenleavetheEnter NewPasswordeldblank,andpressEntertwice.

8.Inthe“Changeshavebeensaved”window,pressEnter.

9.PressF10;then,intheSetupconrmationwindow,selectY es.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe following:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.When Power-OnPasswordiconisappearingonthescreen,enterthePower-OnPassword.

3.SelectSecurity,usingthecursordirectionalkeystomovethemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

Chapter4.Relatedserviceinformation43

6.SelectMasterHDP.

7.TypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword eldblank,andpressEntertwice.

8.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep (standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleep(standby)mode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•Themicroprocessorstops.

Toentersleep(standby)mode,pressFn+F4.

Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard, theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow, andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•T urnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita fewsecondsbeforetakinganyactiontoreenteroperationmode.

44HardwareMaintenanceManual

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget anerrormessage,andyouwillhavetorestartthesystem.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PressFn+F12.

•IfyouareusingtheAPMoperatingsystemandhavesetthemodetoPowerswitchmode[Hibernation], turnoffthepowerswitch.

•IfyouareusingtheACPIoperatingsystemandhavedenedoneofthefollowingactionsastheeventthat causesthesystemtogointohibernationmode,performthataction. –Closingthelid. –Pressingthepowerbutton. –PressingFn+F4.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe keyboard,theT rackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

•IfyouareusingtheAPMoperatingsystemandhavesetthemodetoHibernatewhenbatterybecomes low,andthebatterychargebecomescriticallylow.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage46

•“Errormessages”onpage47

•“Beepsymptoms”onpage48

•“No-beepsymptoms”onpage48

•“LCD-relatedsymptoms”onpage49

•“Intermittentproblems”onpage49

•“Undeterminedproblems”onpage49

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe replacednext.

Chapter4.Relatedserviceinformation45

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot describedthere,goto“Intermittentproblems”onpage49.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe supervisorpasswordintheEEPROMisnotcorrect.

0182

BadCRCofSecuritySettingsinEEPROM.EnterThinkPad Setup.

0183

BadCRCofSecuritySettingsinEFIVariable.Enter ThinkPadSetup.

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDcongurationinformationarea—The EEPROMchecksumisnotcorrect.

0190

Criticallow-batteryerror

0191

SystemSecurity—InvalidRemoteChangerequested.

0199

SystemSecurity—Securitypasswordretrycount exceeded.

0251

SystemCMOSchecksumbad—Defaultconguration used.

0271

Real-timeclockerror.Checkdateandtimesettings.

1802

Unauthorizednetworkcardispluggedin—Turnoffand removetheminiPCInetworkcard.

1820

Morethanoneexternalngerprintreaderisattached. Poweroffandremoveallbutthereaderthatyousetup withinyourmainoperatingsystem.

FRUoraction,insequence

Systemboard

1.RunThinkPadSetup.PressF9,andEntertoload thedefaultsetting.Thensavethecurrentsetting bypressingF10.

2.Systemboard

Systemboard

1.Chargethebatterypack.

2.Batterypack

1.RunThinkPadSetup,andthensavecurrent

settingbypressingF10.

2.Systemboard

1.RunThinkPadSetup,andthensavethecurrent

settingbypressingF10.

2.Systemboard

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunThinkPadSetup toresetthetimeanddate.

RunThinkPadSetuptoresetthetimeanddate.

1.RemoveMiniPCInetworkcard.

2.Systemboard

Removeallbutthereaderthatyousetupforthe authentication.

46HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror

2000

HardDriveActiveProtectionsensordiagnosticsfailed. Press<Esc>tocontinue.Press<F1>toenterSETUP

2100

DetectionerroronHDD0(MainHDD)

2101

DetectionerroronHDD1(UltrabayHDD)

2102

DetectionerroronHDD2(MiniSATA)

2110

ReaderroronHDD0(MainHDD)

2111

ReaderroronHDD1(UltrabayHDD)

2112

ReaderroronHDD2(MiniSAT A)

2200

MachineTypeandSerialNumberareinvalid.

2201

MachineUUIDisinvalid.

FRUoraction,insequence

1.Undockdockingstationorportreplicatorifitis

attachedtotheThinkPadNotebook.

2.PlacetheNotebookonahorizontalsurface.Donot

applyanyphysicalshocktothecomputer.

3.RunDiagnostics➙ThinkPadDevices➙HDD

ActiveProtectionT est.

1.Reseattheharddiskdrive.

2.Mainharddiskdrive

3.Systemboard

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive

3.Systemboard

1.ReseattheMiniSATAdevice.

2.MiniSATAdevice

3.Systemboard

1.Reseattheharddiskdrive.

2.Mainharddiskdrive

3.Systemboard

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive

3.Systemboard

1.ReseattheMiniSATAdevice.

2.MiniSATAdevice

3.Systemboard

Systemboard

Errormessages

Table3.Errormessages

Symptomorerror

Fanerror.1.Fan

Thermalsensingerror.

Thissystemdoesnotsupportbatteriesthatarenot genuineLenovo-madeorauthorized.Thesystemwill continuetoboot,butmaynotchargeunauthorized batteries. Attention:Lenovohasnoresponsibilityforthe performanceorsafetyofunauthorizedbatteries,and providesnowarrantiesforfailuresordamagearisingout oftheiruse.

TheconnectedACadapterhasalowerwattagethanthe recommendedmodelwhichwasshippedwiththesystem. Thiswillincreasethetimetochargethebattery,and systemperformancewillbeadjustedtomatchthe availablepower.

FRUoraction,insequence

2.Thermalgrease

3.Systemboard

Systemboard

Replacethebattery.

Chargetheacpoweradapter.

Chapter4.Relatedserviceinformation47

Table3.Errormessages(continued)

Symptomorerror

PleaseconnecttheACadapterwhichwasshippedwith thesystemforbestsystemperformance. PresstheESCkeytocontinue.Dockingstationis removedoritsIDisdifferent,pressF3topoweroff systemandrestorecorrectdockingstation,pressF4to normalboot.

Beepsymptoms

Table4.Beepsymptoms

FRUoraction,insequence

Symptomorerror

Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector

Onelongandtwoshortbeeps,andablankorunreadable LCD.

Twoshortbeepswitherrorcodes.

Twoshortbeepsandablankscreen.

Twoormorebeeps,oracontinuousbeep.Operating systemstartssuccessfully.

Threeshortbeeps,pause,threemoreshortbeeps,and oneshortbeep.

Oneshortbeep,pause,threeshortbeeps,pause,three moreshortbeeps,andoneshortbeep.

Onlythecursorappears.

Fourcyclesoffourshortbeepsandablankscreen.

Fiveshortbeepsandablankscreen.

FRUoraction,insequence

2.LCDassembly

3.ExternalCRT

4.Systemboard

1.Systemboard

2.LCDassembly

3.DIMM

POSTerror.See“Numericerrorcodes”onpage46.

1.Systemboard

2.DIMM

Ifamini-PCIEthernetcardisinstalled,conrmthatAlert OnLAN2inThinkPadSetupisdisabled.

1.DIMM

2.Systemboard

Reinstalltheoperatingsystem.

Systemboard(securitychip)

Systemboard

No-beepsymptoms

Table5.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno POST.

Nobeep,power-onindicatoron,andLCDblankduring POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand

48HardwareMaintenanceManual

FRUoraction,insequence

1.Makesurethateveryconnectorisconnected tightlyandcorrectly.

2.DIMM

3.Systemboard

1.ReseatDIMM.

2.Systemboard

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany replacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring POST.

•LCDbacklightnotworking

•LCDtoodark

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable

•Charactersmissingpixels

•Screenabnormal

•Wrongcolordisplayed

HorizontalorverticallinesdisplayedonLCDLCDassembly

FRUoraction,insequence

Systemboard

1.ReseattheLCDconnectors.

2.LCDassembly

3.Systemboard

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly

4.Systemboard

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Foreachtest,dooneofthefollowing:

•Ifnoerrorisdetected,donotreplaceanyFRUs.

•Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythat nomoreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled, orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See checkout”onpage37.)

Chapter4.Relatedserviceinformation49

“Powersystem

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices: a.Non- ThinkPaddevices b.Devicesattachedtothedockingstationortheportreplicator c.Printer,mouse,andotherexternaldevices d.Batterypack e.Harddiskdrive f.Externaldiskettedriveoropticaldrive g.DIMM h.Opticaldiskordisketteintheinternaldrive i.PCCards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU): a.Systemboard b.LCDassembly

50HardwareMaintenanceManual

Chapter5.InstallingandconguringRAID

Thischaptercontainsthefollowingtopics:

•“SupportedRAIDlevels”onpage51

•“ConguringthesystemUEFIBIOStoenableembeddedSATARAIDfunctionality”onpage51

•“CreatingRAIDvolumes”onpage52

•“DeletingRAIDvolumes”onpage52

Note:WhentheUEFIBIOSwasformattedorthesystemboardwasreplacedintheRAID-supportedmodels, RAIDisenabledbydefault.

ImportantnoticesforsettingRAID:

BeforeyouinstallandcongureRAID,checkthecurrentRAIDsettingonthecomputeryouareservicing.

ThisproductsupportseitherRAID0orRAID1.ConrmtheRAIDsettinginformationprovidedbythe customeratrst,thenproceedwiththeinstallation.

TosupportRAID0orRAID1,thecomputersyouareservicingmustbeequippedwithtworives.

SupportedRAIDlevels

ThefollowingRAIDlevelsaresupportedonRAID-supportedmodels:

RAID0-Stripeddiskarray

Betterperformanceandnofaulttolerance.

RAID1-Mirroreddiskarray

Improvedreadperformanceand100%redundancy.

ConguringthesystemUEFIBIOStoenableembeddedSATARAID functionality

Note:ForRAID-supportedmodels,theembeddedSA T ARAIDfunctionalityisenabledbydefault.

ToconguretheUEFIBIOSforRAID,dothefollowing:

1.PressF1toentertheThinkPadSetupprogram.

2.SelectCong.

3.SelectSerialATA(SA T A).

4.SelectSATAControllerModeOption,andthenthefollowingoptionswillbedisplayed:

•Compatibility

•AHCI

•RAID

5.SelectRAID.

6.PressF10tosavechangesandexit.

Attention:AfteryouhaveenabledtheSATARAIDfunctionality,reinstalltheoperatingsystembeforetaking anyfurtherRAID-relatedaction.

©CopyrightLenovo2011,2012

CreatingRAIDvolumes

ThistopicdescribeshowtousetheIntelRapidStorageT echnologyoptionROMcongurationutilityto createRAIDvolumes.

TocreateRAIDvolumes,dothefollowing:

1.Turnonthecomputer.

2.WhenamessagePress<Ctrl-I>toenterCongurationUtilityisdisplayed,pressCtr+I.

3.OntheIntelRapidStorageT echnologyoptionROMscreen,selectCreateRAIDVolume,andthen pressEnter.

4.FollowtheinstructionsonthescreentoselecttheRAIDlevelandllinotherelds.

5.SelectCreateVolume.Whenadialogboxisdisplayed,pressY.

Attention:AlltheexistingdatastoredontheselecteddrivewillbeerasedwhiletheRAIDvolume isbeingcreated.

6.Exitthecongurationutility.

DeletingRAIDvolumes

ThistopicdescribeshowtousetheIntelRapidStorageT echnologyoptionROMcongurationutilityto deleteRAIDvolumes.

TodeleteaRAIDvolume,dothefollowing:

1.Turnonthecomputer.

2.WhenamessagePress<Ctrl-I>toenterCongurationUtilityisdisplayed,pressCtr+I.

3.OntheIntelRapidStorageT echnologyoptionROMscreen,selecttheRAIDvolumetobedeleted, andthenpressDelete.

4.Whenadialogboxisdisplayed,pressYtoconrmthedeletionoftheselectedRAIDvolume.

5.Exitthecongurationutility.

52HardwareMaintenanceManual

Chapter6.Statusindicators

3 4 5 621

12 11 10

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

©CopyrightLenovo2011,2012

Table7.Statusindicators

IndicatorMeaning

Speakermute

Orange:

Thespeakerisonmute.Tosetthe speakersonmuteorunmute,pressthe speakermutebutton.

Microphonemute

Orange:

Themicrophoneisonmute.Noneofthe recordingdevicesisavailablewhilethe microphonemuteisonbydefault.

WirelessLAN, WirelessWAN,or WiMAXstatus

Green:ThewirelessLANfeature(theIEEE

802.11b/gstandard,802.11a/b/g, or802.11n),wirelessWANfeature,or WiMaxfeatureison,andtheradiolink isreadyforuse.

Blinkinggreen:Dataisbeingtransmitted.

Bluetoothwireless status

Green:

TheBluetoothwirelessfeatureison,and theradiolinkisreadyforuse.

Blinkinggreen:Dataisbeingtransmitted.

Deviceaccess

Green:

Dataisbeingreadfromorwrittentothe harddiskdrive,thediskettedrive,orthe driveintheSerialUltrabay™Enhanced device.Whenthisindicatorison,donot putthecomputerintosleep(standby) modeorturnoffthecomputer.

Note:Donotmovethesystemwhilethegreendeviceaccesslightison.Sudden physicalshockcouldcausedriveerrors.

Poweron

Green:

Thecomputerisonandreadytouse. Thisindicatorstayslitaroundthe power-onbuttonwheneverthecomputer isonandisnotinsleep(standby)mode.

SerialUltrabay Enhanceddevice status

Green:ASerialUltrabayEnhanceddeviceis

installedandinuse.

Blinkinggreen:

ASerialUltrabayEnhanceddeviceisin theprocessofbeingdetached.

Turnoff:

ASerialUltrabayEnhanceddeviceis readytobeattachedordetached.

Fingerprintreader status

Green:

Blinkinggreen:

Thengerprintreaderisreadytoswipe.

Thengerprintisbeingauthenticatedor hasbeenauthenticated.

Blinkingorange:

Thengerprintcouldnotbe authenticated.

54HardwareMaintenanceManual

Table7.Statusindicators(continued)

IndicatorMeaning

Capslock

Green:CapsLockmodeisenabled.Toenable

ordisableCapsLockmode,pressthe CapsLockkey.

Sleep(standbyfor WindowsXP)status

Green:Thecomputerisinsleep(standby)mode.

Blinkinggreen:

Thecomputerisenteringsleep(standby) modeorhibernationmode,oris resumingnormaloperation.

Batterystatus

Green:

Orange:

Thebatteryhasmorethan20%charge.

Thebatteryhasbetween5%and20% charge.

Fastblinkingorange:

Thebatteryhaslessthan5%charge.

Note:Thebatterymaybecharging.

Slowblinkingorange:

Thebatteryisbeingcharged.Whenit reaches20%,theblinkingcolorchanges togreen.

Slowblinkinggreen:

Thebatteryhasbetween20%and80% charge,andchargingiscontinuing. Whenthebatteryreaches80%charge, blinkingstops,butthechargingmay continueuntilthebatteryis100% charged.

Note:Ifthecomputerisoperating onbatterypower,thebatterystatus indicatordoesnotworkwhilethe computeristurnedofforisinsleep (standby)modeorhibernationmode.

Quickblinkingorange:

Anerrorhasbeenoccurredinthebattery.

Thebatterystatusindicatorisoff:Thebatterypackofthecomputeris

detached.

Colorsensorstatus

Green:Calibrationiscomplete.Whenthelidis

opened,theindicatorturnsoff.

Blinkinggreen:Displaycolorsarebeingcalibrated.

Chapter6.Statusindicators55

56HardwareMaintenanceManual

Chapter7.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F1Reserved.

Fn+F2Lockthecomputer.

Fn+F3

Fn+F4

Fn+F5

Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbythePower Managerprogram,oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthis combination,apanelforselectingapowerplan(powerscheme)isdisplayed.

Notes:

1.TousetheFn+F3keycombination,youmusthavetheThinkPadPowerManagement driverinstalledonthecomputer.

2.IfyouhaveloggedonwithanadministratoruserIDinWindowsXP,andyoupressFn+F3, thewindowforselectingapowerschemewillbedisplayed.Ifyouhaveloggedonwith anotheruserIDinWindowsXP,andyoupressFn+F3,thewindowwillnotbedisplayed.

3.YoucannotturnoffthecomputerdisplaybypressingFn+F3.

Putthecomputerinsleep(standby)mode.Toreturntonormaloperation,presstheFnkey only,withoutpressingafunctionkey.

Note:

Tousethiscombinationofthekeys,ThinkPadPowerManagementdevicedrivermust havebeeninstalledonthecomputer.

Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor do-nothingmode(inWindowsXP ,shutthecomputerdownorshowthepanelforturning offthecomputer),changethesettingsinthePowerManager.

Enableordisablethebuilt-inwirelessnetworkingfeaturesandtheBluetoothfeatures.Ifyou pressFn+F5,alistofwirelessfeaturesisdisplayed.Y oucanquicklychangethepowerstate ofeachfeatureinthelist.

Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing devicedriversmustbeinstalledonthecomputerbeforehand:

•ThinkPadPowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Fn+F6

Fn+F7Applyapresentationschemedirectly,withnoneedtostartthePresentationDirectorprogram.

Changethecameraandaudiosettings.WhenyoupressFn+F6,thecameraandaudiosetting windowisopenedandthecamerapreviewisturnedon. Note:Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput location,startPresentationDirector,andchangethesettings.

Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes, howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+F7ForWindows7:

Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese displayoptions:

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktopfunction)

•Externalmonitoronly Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey combinationisalsoavailable.

ForWindowsVista:

Switchbetweenthecomputerdisplayandanexternalmonitor.Ifanexternalmonitoris attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:

•Externalmonitor(CRTdisplay)

•Computerdisplayandexternalmonitor(LCD+CRTdisplay)

•Computerdisplay(LCD)

Notes:

•Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer displayandtheexternalmonitor(theextenddesktopfunction).

•ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startthePresentationDirectorprogram,andchangethesettings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs. Eachuserneedstodothefollowing: ClickStart➙AllPrograms➙ThinkVantage➙PresentationDirector,andchangethe Fn+F7settings.

Fn+F8

ChangethesettingsoftheUltraNav

pointingdevice.

Fn+F9Reserved.

Fn+F10Reserved.

Fn+F11Reserved.

Fn+F12Putthecomputerintohibernationmode.T oreturntonormaloperation,pressthepower

buttonforlessthanfourseconds.

Note:TouseFn+F12forhibernation,youmusthavetheThinkPadPowerManagementdriver installedonthecomputer.

Fn+PgUp

TurntheThinkLightlightonoroff.

Note:ThisfunctionissupportedonlyontheThinkPadnotebookcomputersthathavethe ThinkLightlight.TheonoroffstatusoftheThinkLighlightisdisplayedonthescreenfor afewsecondswhenyoupressFn+PgUp.

Fn+HomeThecomputerdisplaybecomesbrighter.

Fn+EndThecomputerdisplaybecomesdimmer.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+PrtScHavethesamefunctionastheSysRqkey.

Fn+ScrLk

Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon thescreen.

58HardwareMaintenanceManual

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+Pause

Fn+cursorkeys

HavethesamefunctionastheBreakkey.

ThesekeycombinationsworkwithWindowsMediaPlayer.Theyhavethefollowingfunctions:

•Fn+downarrowkey:PlayorPause

•Fn+uparrowkey:Stop

•Fn+rightarrowkey:NextT rack

•Fn+leftarrowkey:PreviousTrack

Chapter7.Fnkeycombinations59

60HardwareMaintenanceManual

Chapter8.FRUreplacementnotices

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,see“Miscellaneousparts”on page152

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:

•Logiccardtoplastic Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:

•T orquedriver Ifyouhaveatorquedriver,refertotheT orquecolumninthescrewinformationtableforeachstep. –Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements. –Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrew

informationtableforeachstep.

–Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage62

•“RetainingtheUUID”onpage63

•“ReadingorwritingtheECAinformation”onpage63

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe ProductIDeld.Seeexamplebelow:

62HardwareMaintenanceManual

MTMonrearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDonrearlabel:

TTTT-MMM(UsethisnumberwhensettingSerialNumber)

Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard. TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.ToreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe instruction.

4.Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe instruction.

4.Towriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.

Chapter8.FRUreplacementnotices63

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

64HardwareMaintenanceManual

Chapter9.RemovingandreplacingaFRU

ExternalCRUstatementtocustomers:

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve thefollowinggeneralrules:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage61.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted atthetopofthepage.Removethemintheorderinwhichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe numbersinsquarecallouts.

5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter10 “Locations”onpage111.

8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets, removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan electrostaticdischarge(ESD)strap(P/N6405959).

BeforeservicingThinkPadT520,T520i,andW520

RemovalstepsofSIMcard

SomemodelsoftheThinkPadT520,T520i,andW520youareservicingmighthavetheSIMcardthatthe customerhasinstalled.

IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See“1010Batterypack”onpage66.)

Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.

1010Batterypack

Importantnoticeforreplacingabatterypack:

TheLenovoThinkVantageToolboxandLenovoSolutionCenter(inWindows7)haveanautomaticbattery diagnosticthatdeterminesifthebatterypackisdefective.AbatterypackFRUshouldnotbereplacedunless thisdiagnosticshowsthatthebatteryisdefective.

Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible safetyissue.

IfThinkVantageToolboxorLenovoSolutionCenterisnotinstalledinthecomputer,thecustomershould downloadthisprogrambeforeanon-physicallydamagedbatterypackisreplaced.Notethatthereplacement ofaphysicallydamagedbatterypackisnotcoveredbythewarranty.

Removalstepsofbatterypack

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite orexplode.

Unlockthebatterylatch1.Holdingthebatterylatchintheunlockedposition2,removethebatterypackin thedirectionshownbyarrow3.

66HardwareMaintenanceManual

Wheninstalling:Installthebatterypackintheslot,andthenmakesurethatthebatterylatchisinthe

lockedposition.

1020SerialUltrabayEnhanceddeviceortravelbezel

Foraccess,removethisFRU:

•“1010Batterypack”onpage66

RemovalstepsofSerialUltrabayEnhanceddeviceortravelbezel

Holdingthebaylocklatchintheunlockedposition1,slidethebayejectlatch2,andthenpullouttheSerial UltrabayEnhanceddeviceorthetravelbezelinthedirectionshownbyarrow3.

Chapter9.RemovingandreplacingaFRU67

Note:ForRAIDmodels,thesecondharddiskdriveadaptercannotberemoveddirectlyasshowninthe aboveillustrationuntilyouremovethescrewthatsecuresthesecondharddiskdriveadapter:

StepScrew(quantity)Color

M3×5mm,at-head(1)

1030DIMMslotcover

Foraccess,removethisFRU:

•“1010Batterypack”onpage66

RemovalstepsofDIMMslotcover

Note:Loosenthescrews1,butdonotremovethem.

Torque

Black0.392Nm

(4kgf-cm)

68HardwareMaintenanceManual

1040DIMM(bottomslot)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

RemovalstepsofDIMM(bottomslot)

ForThinkPadT520andT520i:

Chapter9.RemovingandreplacingaFRU69

ForThinkPadW520:

a b

70HardwareMaintenanceManual

Notes:

•IfonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledinSLOT-0a, butnotinSLOT -2

•Ifthecomputeryouareservicingisadual-coreprocessormodel,adummyDIMMcardispreinstalledin SLOT -2b.DonotreplacethedummyDIMMcardwithaSO-DIMM.

Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotit untilitsnapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

1050Harddiskdriveslotcover,harddiskdrive(HDD)andHDDrubber railsorsolidstatedrive(SSD)andstorageconverter

Foraccess,removethisFRU:

•“1010Batterypack”onpage66

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock. Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

Removalstepsofharddiskdriveslotcover,HDDandHDDrubberrailsorSSDandstorageconverter

Note:Loosenthescrew1,butdonotremoveit.

Chapter9.RemovingandreplacingaFRU71

RemovalstepsofHDDandHDDrubberrails

RemovalstepsofSSDandSSDspacers

Wheninstalling:MakesurethattheSSDconnectororHDDconnectorisattachedrmly.

1060Keyboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

72HardwareMaintenanceManual

Removalstepsofkeyboard

StepScrew(quantity)Color

M2×14mm,wafer-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

1.Pushdownthekeyboardalittletowardthearrow2untilthefrontedgeofthekeyboardisdetached fromthekeyboardbezel.

2.Liftthekeyboardalittleinthedirectionshownbyarrow3,andthendetachtheconnector4.

Chapter9.RemovingandreplacingaFRU73

Installationstepsofkeyboard

Wheninstallingthekeyboard,doasfollows:

1.Attachthekeyboardconnector1.

2.Attachthekeyboardsothatthekeyboardedgesaareundertheframeasshowninthisgure.

74HardwareMaintenanceManual

3.Gentlypressthekeyswithyourthumbsandtrytoslidethekeyboardtowardyou.

4.Makesurethatthefrontsideofthekeyboardbishousedrmly.

Chapter9.RemovingandreplacingaFRU75

5.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

1070DIMM(upperslot)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

RemovalstepsofDIMM(upperslot)

76HardwareMaintenanceManual

Notes:

•ForThinkPadW520,ifonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbe installedinSLOT -0

a,butnotinSLOT -2b.

•ForThinkPadW520,ifthecomputeryouareservicingisadual-coreprocessormodel,adummyDIMM cardispreinstalledinSLOT -2b.DonotreplacethedummyDIMMcardwithaSO-DIMM.

Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotit untilitsnapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

1080PCIExpressMiniCardforwirelessLAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

RemovalstepsofPCIExpressMiniCardforwirelessLAN

Instep1,unplugthejacksbyusingtheantennaRFconnectorremovaltool(P/N:08K7159)orpickthe connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

Note:Somemodelsmighthaveonlytwoantennacablesinstep1.

Chapter9.RemovingandreplacingaFRU77

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(1)Silver

78HardwareMaintenanceManual

Torque

0.181Nm (1.85kgf-cm)

Wheninstalling:

•InmodelswithwirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejack labeledMAINorM,andtheblackcableintothejacklabeledAUXorAonthecard.Ifthecomputeryou areservicinghasthreecables,putthewhitecableinthecableprotectiontubeasshowninthisgure.

•InmodelswithwirelessLANcardthathasthreeantennaconnectors,plugthegraycable(MAIN)into thejacklabeledTR1,thewhitecable(3rd)intojacklabeledROorTR3,andtheblackcable(AUX)into jacklabeledTR2onthecard.

1090PCIExpressMiniCardforwirelessWAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

RemovalstepsofPCIExpressMiniCardforwirelessWAN

Instep1,unplugthejacksbyusingtheantennaRFconnectorremovaltool(P/N:08K7159)orpickthe connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

Chapter9.RemovingandreplacingaFRU79

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(1)Silver

80HardwareMaintenanceManual

Torque

0.181Nm (1.85kgf-cm)

Wheninstalling:PlugtheorangecableintothejacklabeledMAIN,andthebluecableintothejacklabeled

AUXonthecard.

1090mSAT Asolidstatedrive

Note:IfyourcomputerisequippedwithanmSA T Asolidstatedrive,itisinstalledintheWWANcardslot.

WWANcardandmSAT Asolidstatedriveareexclusivetoeachother.

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

RemovalstepsofmSATAsolidstatedrive

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(1)Silver

Torque

0.181Nm (1.85kgf-cm)

Chapter9.RemovingandreplacingaFRU81

1100Keyboardbezelassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

Attention:Beforeremovingthekeyboardbezelassembly,makesurethatyouhaveremovedExpressCard blankbezeloranycardintheslot.

RemovalstepsofExpressCardblankbezelorExpressCard

WhenyoupresstheExpressCardblankbezelorExpressCard1,itpopsout2.

Wheninstalling:Makesurethatthebezelorthecardiscorrectlyorientedasshowninthisgure.

82HardwareMaintenanceManual

Removalstepsofkeyboardbezelassembly

Note:Thespeakerassemblyisattachedtothekeyboardbezel.

StepScrew(quantity)Color

M2×4mm,bind-head,nylon-coated(4)

Black0.181Nm

Torque

(1.85kgf-cm)

M2×14mm,bind-head,nylon-coated(7)

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingandreplacingaFRU83

1110Bluetoothdaughtercard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

84HardwareMaintenanceManual

RemovalstepsofBluetoothdaughtercard

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(1)Silver

Torque

0.181Nm (1.85kgf-cm)

Wheninstalling:Makesurethattheconnectorisattachedrmly.

1120Backupbattery

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

Removalstepsofbackupbattery

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite orexplode.

Chapter9.RemovingandreplacingaFRU85

Wheninstalling:Makesurethatthebatteryconnectorisattachedrmly.

1130SmartCardorSmartCarddummyspacer

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

86HardwareMaintenanceManual

RemovalstepsofSmartCard

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(3)Silver

Torque

0.181Nm (1.85kgf-cm)

Chapter9.RemovingandreplacingaFRU87

Removalstepsofdummycardandspacer

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(3)Silver

1140Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

Torque

0.181Nm (1.85kgf-cm)

88HardwareMaintenanceManual

Removalstepsofspeakerassembly

StepScrew(quantity)Color

M2×3mm,wafer-head,nylon-coated(4)Silver

Torque

0.181Nm (1.85kgf-cm)

Wheninstalling:Makesurethatthespeakerconnectorisattachedrmly.Thenroutethecablesand securethemproperlyasshowninthegureabove.

1150Thermalmodule

Foraccess,removetheseFRUsinorder:

Chapter9.RemovingandreplacingaFRU89

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

•“1140Speakerassembly”onpage88

Removalstepsofthermalmodule

Wheninstalling:Makesurethattheconnectorsareattachedrmly.

Note:Loosenthescrews3ato3dinorder,butdonotremovethem.Somemodelsdonothavescrews4.

Forthosemodels,skipstep4.

90HardwareMaintenanceManual

Wheninstalling:Beforeyouattachthefanassemblytothecomputer,applythermalgrease,atanamountof

0.2grams,onthepartsmarked

aasinthefollowinggures.Eithertoomuchortoolessapplicationof

greasecancauseathermalproblemduetoimperfectcontactwithacomponent.ForthenewCPUthermal device/fan,youneedtopeelthethinlmofffromtherubbersmarkedb.

ForSwitchableGraphicsmodels:

ForIntegratedGraphicsmodels:

Chapter9.RemovingandreplacingaFRU91

ForWorkstationmodels:

1160CPU

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

•“1140Speakerassembly”onpage88

•“1150Thermalmodule”onpage89

Attention:CPUisextremelysensitive.WhenyouservicetheCPU,avoidanykindofroughhandling.

RemovalstepsofCPU

Rotatetheheadofthescrewinthedirectionshownbyarrow1toreleasethelock;thenremovetheCPU2.

92HardwareMaintenanceManual

1 a

Wheninstalling:PlacetheCPUontheCPUsocket,andthenrotatetheheadofthescrewinthedirection shownbyarrowatosecuretheCPU.

1170LCDunit

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1050Harddiskdriveslotcover,harddiskdrive(HDD)andHDDrubberrailsorsolidstatedrive(SSD) andstorageconverter”onpage71

•“1060Keyboard”onpage72

•“1080PCIExpressMiniCardforwirelessLAN”onpage77

•“1090PCIExpressMiniCardforwirelessWAN”onpage79or“1090mSA T Asolidstatedrive”onpage81

•“1100Keyboardbezelassembly”onpage82

Chapter9.RemovingandreplacingaFRU93

RemovalstepsofLCDunit

StepScrewcapScrew(quantity)Color

2—

M2.5×6mm,wafer-head,nylon-coated(2)

Torque

Black0.392Nm

(4.0kgf-cm)

Black0.392Nm

(4.0kgf-cm)

StepScrew(quantity)Color

M2.5×6mm,wafer-head,nylon-coated(2)

Black0.392Nm

Torque

(4.0kgf-cm)

94HardwareMaintenanceManual

Lenovo 4242X04 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Aboutthismanual

Chapter1.Safetyinformation

Generalsafety

Electricalsafety

Safetyinspectionguide

Handlingdevicesthataresensitivetoelectrostaticdischarge

Groundingrequirements

Safetynotices(multilingualtranslations)

Lasercompliancestatements(multilingualtranslations)

Chapter2.Importantserviceinformation

StrategyforreplacingFRUs

Strategyforreplacingaharddiskdrive

Importantnoticeforreplacingasystemboard

Howtouseerrorcodes

StrategyforreplacingFRUsforCTO,CMV,andGAV

Chapter3.Generalcheckout

Checkoutguide

SystemsupportingtheLenovoThinkVantageToolboxprogramandthe PC-DoctorforDOSdiagnosticsprogram

SystemsupportingtheLenovodiagnosticsprograms

Powersystemcheckout

Checkingtheacpoweradapter

Checkingoperationalcharging

Checkingthebatterypack

Checkingthebackupbattery

Chapter4.Relatedserviceinformation

RestoringthefactorycontentsbyusingRecoveryDiscSet

Passwords

Power-onpassword

Hard-diskpassword

Supervisorpassword

Howtoremovethepower-onpassword

Howtoremovethehard-diskpassword

Powermanagement

Screenblankmode

Sleep(standby)mode

Hibernationmode

Symptom-to-FRUindex

Numericerrorcodes

Errormessages

Beepsymptoms

No-beepsymptoms

LCD-relatedsymptoms

Intermittentproblems

Undeterminedproblems

SupportedRAIDlevels

CreatingRAIDvolumes

DeletingRAIDvolumes

Chapter6.Statusindicators

Chapter7.Fnkeycombinations

Chapter8.FRUreplacementnotices

Screwnotices

Retainingserialnumbers

Restoringtheserialnumberofthesystemunit

RetainingtheUUID

ReadingorwritingtheECAinformation

Chapter9.RemovingandreplacingaFRU

BeforeservicingThinkPadT520,T520i,andW520

1010Batterypack

1020SerialUltrabayEnhanceddeviceortravelbezel

1030DIMMslotcover

1040DIMM(bottomslot)

1050Harddiskdriveslotcover,harddiskdrive(HDD)andHDDrubber railsorsolidstatedrive(SSD)andstorageconverter

1060Keyboard

1070DIMM(upperslot)

1080PCIExpressMiniCardforwirelessLAN

1090PCIExpressMiniCardforwirelessWAN

1090mSAT Asolidstatedrive

1100Keyboardbezelassembly

1110Bluetoothdaughtercard

1120Backupbattery

1130SmartCardorSmartCarddummyspacer

1140Speakerassembly

1150Thermalmodule

1160CPU

1170LCDunit