Lenovo 4242X04 User Manual

HardwareMaintenanceManual

ThinkPadT520,T520i,andW520

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation underAppendixA“Notices”onpage163.

EighthEdition(September2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatements(multilingual

translations)................17

Chapter2.Importantservice

information..............25

StrategyforreplacingFRUs.........25

Strategyforreplacingaharddiskdrive...25 Importantnoticeforreplacingasystem

board................26

Howtouseerrorcodes.........26

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................26

Productdenition............26

FRUidenticationforCTO,CMV,andGAV

products...............27

Chapter3.Generalcheckout.....29

Whattodorst..............29

Checkoutguide..............31

SystemsupportingtheLenovoThinkVantage ToolboxprogramandthePC-DoctorforDOS

diagnosticsprogram..........31

SystemsupportingtheLenovodiagnostics

programs...............35

Powersystemcheckout...........37

Checkingtheacpoweradapter......37

Checkingoperationalcharging......38

Checkingthebatterypack........38

Checkingthebackupbattery.......39

Chapter4.Relatedservice

information..............41

RestoringthefactorycontentsbyusingRecovery

DiscSet.................41

Passwords................42

Power-onpassword...........42

Hard-diskpassword...........42

Supervisorpassword..........43

Howtoremovethepower-onpassword...43

Howtoremovethehard-diskpassword...43

Powermanagement............44

Screenblankmode...........44

Sleep(standby)mode..........44

Hibernationmode...........45

Symptom-to-FRUindex...........45

Numericerrorcodes..........46

Errormessages............47

Beepsymptoms............48

No-beepsymptoms...........48

LCD-relatedsymptoms.........49

Intermittentproblems..........49

Undeterminedproblems.........49

Chapter5.Installingandconguring

RAID..................51

SupportedRAIDlevels...........51

ConguringthesystemUEFIBIOStoenable

embeddedSAT ARAIDfunctionality......51

CreatingRAIDvolumes...........52

DeletingRAIDvolumes...........52

Chapter6.Statusindicators.....53

Chapter7.Fnkeycombinations...57

Chapter8.FRUreplacement

notices................61

Screwnotices...............61

Retainingserialnumbers...........62

Restoringtheserialnumberofthesystem

unit.................62

RetainingtheUUID...........63

ReadingorwritingtheECAinformation...63

Chapter9.Removingandreplacinga

FRU..................65

BeforeservicingThinkPadT520,T520i,and

W520..................66

1010Batterypack.............66

1020SerialUltrabayEnhanceddeviceortravel

bezel..................67

1030DIMMslotcover............68

1040DIMM(bottomslot)...........69

1050Harddiskdriveslotcover,harddiskdrive (HDD)andHDDrubberrailsorsolidstatedrive

(SSD)andstorageconverter.........71

1060Keyboard..............72

1070DIMM(upperslot)...........76

©CopyrightLenovo2011,2012

1080PCIExpressMiniCardforwirelessLAN..77 1090PCIExpressMiniCardforwirelessWAN..79

1090mSAT Asolidstatedrive.........81

1100Keyboardbezelassembly........82

1110Bluetoothdaughtercard........84

1120Backupbattery............85

1130SmartCardorSmartCarddummyspacer.86

1140Speakerassembly...........88

1150Thermalmodule............89

1160CPU................92

1170LCDunit...............93

1180Basecoverassembly..........96

1190I/Osubcard.............98

1200Systemboardassembly,magnesium structureframe,andmodemdaughtercard

(MDC)..................99

2010LCDbezelassembly..........103

2020LEDsubcard.............104

2030Integratedcamera...........105

2040LCDcable,cameracable,LCDpanel,and

hinges..................105

2050AntennakitandLCDrearcoverassembly..108

Chapter10.Locations........111

Frontview................111

Rearview.................112

Bottomview...............113

Chapter11.Partslist........115

Overall..................116

LCDFRUs................145

Keyboard.................151

Miscellaneousparts............152

ACadapters...............153

Powercords...............154

Recoverydiscs..............155

WindowsVistaBusiness(32bit)DVDs...155 WindowsVistaHomeBasic(32bit)DVDs..156

Windows7HomeBasic(32bit)DVDs....156

Windows7HomeBasic(64bit)DVDs....157

Windows7HomePremium(32bit)DVDs..157 Windows7HomePremium(64bit)DVDs..158

Windows7Professional(32bit)DVDs....159

Windows7Professional(64bit)DVDs....160

Windows7Ultimate(32bit)DVDs.....161

Windows7Ultimate(64bit)DVDs.....162

Commonservicetools...........162

AppendixA.Notices.........163

Electronicemissionnotices..........164

Trademarks................164

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadT520andT520i

Machinetype(MT)4239,4240,4241,4242,4243,4244,and4246

ThinkPadW520

MT4249,4260,4270,4276,4281,4282,and4284

products.

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation” onpage1

andChapter2“Importantserviceinformation”onpage25.

©CopyrightLenovo2011,2012

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatements(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2011,2012

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

2HardwareMaintenanceManual

•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon- ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.