Lenovo 4242X04 User Manual

HardwareMaintenanceManual

ThinkPadT520,T520i,andW520

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage163.

EighthEdition(September2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatements(multilingual

translations)................17

Chapter2.Importantservice

information..............25

StrategyforreplacingFRUs.........25

Strategyforreplacingaharddiskdrive...25
Importantnoticeforreplacingasystem

board................26

Howtouseerrorcodes.........26

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................26

Productdenition............26

FRUidenticationforCTO,CMV,andGAV

products...............27

Chapter3.Generalcheckout.....29

Whattodorst..............29

Checkoutguide..............31

SystemsupportingtheLenovoThinkVantage
ToolboxprogramandthePC-DoctorforDOS

diagnosticsprogram..........31

SystemsupportingtheLenovodiagnostics

programs...............35

Powersystemcheckout...........37

Checkingtheacpoweradapter......37

Checkingoperationalcharging......38

Checkingthebatterypack........38

Checkingthebackupbattery.......39

Chapter4.Relatedservice

information..............41

RestoringthefactorycontentsbyusingRecovery

DiscSet.................41

Passwords................42

Power-onpassword...........42

Hard-diskpassword...........42

Supervisorpassword..........43

Howtoremovethepower-onpassword...43

Howtoremovethehard-diskpassword...43

Powermanagement............44

Screenblankmode...........44

Sleep(standby)mode..........44

Hibernationmode...........45

Symptom-to-FRUindex...........45

Numericerrorcodes..........46

Errormessages............47

Beepsymptoms............48

No-beepsymptoms...........48

LCD-relatedsymptoms.........49

Intermittentproblems..........49

Undeterminedproblems.........49

Chapter5.Installingandconguring

RAID..................51

SupportedRAIDlevels...........51

ConguringthesystemUEFIBIOStoenable

embeddedSAT ARAIDfunctionality......51

CreatingRAIDvolumes...........52

DeletingRAIDvolumes...........52

Chapter6.Statusindicators.....53

Chapter7.Fnkeycombinations...57

Chapter8.FRUreplacement

notices................61

Screwnotices...............61

Retainingserialnumbers...........62

Restoringtheserialnumberofthesystem

unit.................62

RetainingtheUUID...........63

ReadingorwritingtheECAinformation...63

Chapter9.Removingandreplacinga

FRU..................65

BeforeservicingThinkPadT520,T520i,and

W520..................66

1010Batterypack.............66

1020SerialUltrabayEnhanceddeviceortravel

bezel..................67

1030DIMMslotcover............68

1040DIMM(bottomslot)...........69

1050Harddiskdriveslotcover,harddiskdrive
(HDD)andHDDrubberrailsorsolidstatedrive

(SSD)andstorageconverter.........71

1060Keyboard..............72

1070DIMM(upperslot)...........76

©CopyrightLenovo2011,2012

i

1080PCIExpressMiniCardforwirelessLAN..77
1090PCIExpressMiniCardforwirelessWAN..79

1090mSAT Asolidstatedrive.........81

1100Keyboardbezelassembly........82

1110Bluetoothdaughtercard........84

1120Backupbattery............85

1130SmartCardorSmartCarddummyspacer.86

1140Speakerassembly...........88

1150Thermalmodule............89

1160CPU................92

1170LCDunit...............93

1180Basecoverassembly..........96

1190I/Osubcard.............98

1200Systemboardassembly,magnesium
structureframe,andmodemdaughtercard

(MDC)..................99

2010LCDbezelassembly..........103

2020LEDsubcard.............104

2030Integratedcamera...........105

2040LCDcable,cameracable,LCDpanel,and

hinges..................105

2050AntennakitandLCDrearcoverassembly..108

Chapter10.Locations........111

Frontview................111

Rearview.................112

Bottomview...............113

Chapter11.Partslist........115

Overall..................116

LCDFRUs................145

Keyboard.................151

Miscellaneousparts............152

ACadapters...............153

Powercords...............154

Recoverydiscs..............155

WindowsVistaBusiness(32bit)DVDs...155
WindowsVistaHomeBasic(32bit)DVDs..156

Windows7HomeBasic(32bit)DVDs....156

Windows7HomeBasic(64bit)DVDs....157

Windows7HomePremium(32bit)DVDs..157
Windows7HomePremium(64bit)DVDs..158

Windows7Professional(32bit)DVDs....159

Windows7Professional(64bit)DVDs....160

Windows7Ultimate(32bit)DVDs.....161

Windows7Ultimate(64bit)DVDs.....162

Commonservicetools...........162

AppendixA.Notices.........163

Electronicemissionnotices..........164

Trademarks................164

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadT520andT520i

Machinetype(MT)4239,4240,4241,4242,4243,4244,and4246

ThinkPadW520

MT4249,4260,4270,4276,4281,4282,and4284

®

products.

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1

andChapter2“Importantserviceinformation”onpage25.

©CopyrightLenovo2011,2012

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatements(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou
thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal
objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2011,2012

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION:
Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

2HardwareMaintenanceManual

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon- ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Lasercompliancestatements(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

Chapter1.Safetyinformation17

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24HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby
thismanual:

•“StrategyforreplacingFRUs”onpage25
–“Strategyforreplacingaharddiskdrive”onpage25
–“Importantnoticeforreplacingasystemboard”onpage26
–“Howtouseerrorcodes”onpage26

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage26
–“Productdenition”onpage26
–“FRUidenticationforCTO,CMV,andGAVproducts”onpage27

Important:

•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein
obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor
LenovoSupportareavailableat:
http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo
authorizedservicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

®

Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacingany
FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore
completingtheserviceaction.

Todownloadsoftwarexes,drivers,andUEFIBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Softwareandthenfollowtheinstructionsonthescreentoreachthe
DownloadDriversandSoftwarepage.

3.Followthedirectionsonthescreenandinstallthenecessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe
originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.

©CopyrightLenovo2011,2012

25

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

Note:IfyourcomputerisshippedwithanmSAT Adriveandasolidstatedriveorharddiskdrive,themSAT A
drivewillbeseenasharddisk0inthesystem,andassigneddriveC:.Thesolidstatedriveorharddiskdrive
willbeseenasharddisk1,andassigneddriveD:.ThemSATAdriveisinstalledinthewirelessWANcardslot
ofthecomputer.TheLenovopreloadedsoftwareisinstalledonthemSAT Adrive.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,
ProductEntitlementWarehouse(PEW),eSupport,andtheHardwareMaintenanceManualwillloadthese
productsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit
MTand3-digitmodelisprovidedtothecustomertoplaceorders(example:1829-W15).ACMVisaspecial
bidoffering.Therefore,itisnotgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(example:1829-CTOand1829-W15will
befoundontheeSupportsite.)

•TheHardwareMaintenanceManualwillhavethe4-digitMTand3-digitCTOmodelonly(example:
1829-CTO).Again,CMVsarecustommodelsandarenotincludedintheHardwareMaintenanceManual.

26HardwareMaintenanceManual

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(example:1829-F1U).Also,PEW ,eSupport,andtheHardwareMaintenanceManualwilllistthese
productsunderthesamexedmodelnumber.

FRUidenticationforCTO,CMV,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV ,andGAV
products.ThesesourcesarePEW ,eSupport,andtheHardwareMaintenanceManual.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMV ,andGAVproductsatanMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,liquidcrystaldisplays(LCDs),andmemorymodules.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMATION.

UsingeSupport

Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory
module)

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).

•eSupportcanbeaccessedat:http://www.lenovo.com/support.

•T oviewthekeycommodities,dothefollowing:

1.ClickWarranty.

2.ClickCheckWarrantyStatus.

3.OntheWarrantyStatusLookuppage,clickPartsLookup.

4.Typeyourmachinetypeandserialnumber,andthenclickSubmit.Thekeycommoditieswillbe
displayed.

FortheremainingFRUs(thecompletelistofFRUsattheMTmodellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•T oviewthecompletelistofFRUs,dothefollowing:

1.ClickProduct&PartsDetailandthenfollowtheinstructionsonthescreentoreachtheProduct
andPartsDetailspage.

2.ClickthePartsDetailtabtoviewthelistofserviceparts.

UsingtheHardwareMaintenanceManual

Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory
module)

Chapter2.Importantserviceinformation27

UsetheHardwareMaintenanceManualasabackuptoPEWandeSupporttoviewthecompletelistof
FRUsattheMTlevel.

28HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsthefollowinginformation:

•“Whattodorst”onpage29

•“Checkoutguide”onpage31
–“SystemsupportingtheLenovoThinkVantageT oolboxprogramandthePC-DoctorforDOS

diagnosticsprogram”onpage31

–“SystemsupportingtheLenovodiagnosticsprograms”onpage35

•“Powersystemcheckout”onpage37

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer .

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer
thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms
mightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethatthemodel
ofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora
varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge,
orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective,
cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:

•Nameandphonenumberofservicetechnician

•Dateofservice

•Dateonwhichthemachinefailed

•Dateofpurchase

•Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

•ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

•FailingFRUnameandpartnumber

•Machinetype,modelnumber,andserialnumber

•Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage
wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.

Followingisalistofsomecommonitemsthatarenotcoveredunderwarrantyandsomesymptomsthat
mightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:

©CopyrightLenovo2011,2012

29

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacadapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.

30HardwareMaintenanceManual

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,
prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.

SystemsupportingtheLenovoThinkVantageToolboxprogramandthe PC-DoctorforDOSdiagnosticsprogram

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovoThinkVantage
ToolboxprogramandthePC-Doctor
toyourparticularcomputer.

®

forDOSdiagnosticsprogram.Somedescriptionsmightnotapply

DiagnosticsusingPC-DoctorforDOS

TheThinkPadnotebookcomputerhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)
YoucandetecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:

PC-DoctorforDOSisavailableatthefollowingWebsite:

http://www.lenovo.com/support

®

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.T oavoidthisproblem,
youneedtoinitializethecomputersetupbyuseoftheThinkPadSetupprogrambeforeyourunPC-Doctor.

ToentertheThinkPadSetupprogram,doasfollows:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.

Note:Ifasupervisorpasswordhasbeensetbythecustomer,theThinkPadSetupprogrammenuappears
afterthepasswordisentered.Y oucanstarttheThinkPadSetupprogrambypressingEnterinsteadof
enteringthesupervisorpassword;however,youcannotchangetheparametersthatareprotectedbythe
supervisorpassword.

OntheThinkPadSetupprogramscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If
youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis
availableonthefollowingWebsite:
http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe
dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer
Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,

CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical
discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly

Chapter3.Generalcheckout31

appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted

Diagnostics

Run Normal Test
Run Quick Test
CPU/Coprocessor

Systemboard

System Memory

Video Adapter
Fixed Disks
Diskette Drives
Other Devices
Communication

Interactive Tests Hardware Info Utility Quit F1=Help

PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. All Rights Reserved.

Use the cursor keys and ESC to move in menus. Press ENTER to select.

Wireless LAN

fromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.Turnoffthecomputer.

2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledtothecomputer.

3.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage37,
andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage45
forerrorcodedescriptionsandtroubleshootinghints.

4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

5.InsertthePC-DoctorCDintotheopticaldrive.

6.PresscursorkeystoselectAT APICDx(x:0,1,...)andthenpressEnter.

7.Followtheinstructionsonthescreen.

8.ThemainpanelofPC-Doctorappears.

9.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Youcanselectanitemnotonlywiththearrowkeys,butalsowiththeT rackPoint
InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames
mayappearinthePC-Doctormenu.

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveTests

•RunNormalT est

•RunQuickT est

•CPU/Coprocessor

•SystemMemory

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•OtherDevices

•Communication

•WirelessLAN

Notes:

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveTest

•IntelWLANRadioT est

®

pointer.

32HardwareMaintenanceManual

DiagnosticsInteractiveTests

•IntheKeyboardtestinInteractiveTests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it
cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor
attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.

•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.

10.Runtheapplicablefunctiontest.

11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

12.Toexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

HardwareInfo

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•VGAInformation

•A TADriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

Utility

•RunExternalT ests

•BenchmarkSystem

•DOSShell

•T echSupportForm

•BatteryRundown

•EraseDriveContents

•ViewPCDRHostLog

LenovoThinkVantageT oolbox

LenovoThinkVantageToolboxisadiagnosticprogramthatworksthroughtheWindowsoperatingsystem.
Itenablesyoutoviewsymptomsofcomputerproblemsandsolutionsforthem,andincludesautomatic
noticationwhenactionisrequired,computingassistance,advanceddiagnostics,anddiagnostichistory.

Notes:

•ThelatestLenovoThinkVantageToolboxisavailableatthefollowingWebsite:
http://web.lenovothinkvantagetoolbox.com/

•T oinstallthelatestLenovoThinkVantageToolboxonthecomputer,clickDownloadLenovoThinkVantage
Toolbox,andthenfollowtheinstructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7:

WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.

Tostartthisprogram,dothefollowing:

Chapter3.Generalcheckout33

•ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo–SystemHealthandDiagnostics.

WindowsVista

®

andWindowsXP:

ClickStart➙AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox

Followtheinstructionsonthescreen.LenovoThinkVantageT oolboxalsohasproblemdeterminationaids
thatdeterminesoftwareandusageproblems.

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics➙CPU/Coprocessor

2.Diagnostics➙Systemboard

3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadNotebook,
detachit.

4.Placethecomputeronahorizontalsurface,andrunDiagnostics➙ThinkPad

Devices➙HDDActiveProtectionTest.

Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.

Power

LCDunit

Audio

SpeakerInteractiveTests➙InternalSpeaker

Keyboard

Harddiskdriveorsolidstate
drive

Diskettedrive1.Diagnostics➙DisketteDrives

Opticaldrive1.Diagnostics➙OtherDevices➙OpticalDrive

Memory

Diagnostics➙ThinkPadDevices➙ACAdapter,Battery1,orBattery2

1.Diagnostics➙VideoAdapter

2.InteractiveTests➙Video

EntertheThinkPadSetupandchangeSerialA T A(SATA)settingtoCompatibility,and
runDiagnostics➙OtherDevice➙ConexantAudio

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff
andturnonthecomputer.Then,runthistestagain.

1.Diagnostics➙Systemboard➙Keyboard

2.InteractiveTests➙Keyboard

EntertheThinkPadSetupandchangeSerialA T A(SATA)settingtoCompatibility,and
runDiagnostics➙FixedDisks

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.Todiagnose
thedrivefromtheThinkPadSetup,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.Turnonthecomputer.

3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate
button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheThinkPad
Setup.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.

6.PressEntertostartthediagnosticprogram.

2.InteractiveTests➙Diskette

2.InteractiveTests➙OpticalDriveTest

1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙System
Memory.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,
andrunthetestagain.

34HardwareMaintenanceManual

Table1.FRUtests(continued)

FRUApplicabletest

TrackPointorpointing
device

TouchPad

IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheThinkPad
Setup.IftheT rackPointisdisabled,selectAutomatictoenableit.

AfteryouusetheT rackPoint,thepointermaydriftonthescreenforashorttime.This
driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer.
Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no
serviceactionisnecessary.

IfenablingtheTrackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveT ests➙Mouse

IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheThinkPad
Setup.IftheTouchPadisdisabled,selectAutomatictoenableit.Ifenablingthe
TouchPaddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveT ests➙Mouse

SystemsupportingtheLenovodiagnosticsprograms

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovodiagnosticsprograms.
Somedescriptionsmightnotapplytoyourparticularcomputer.

TheLenovodiagnosticsprogramsincludefollowing:

•LenovoSolutionCenter

•Quicktestprograms

•UEFIdiagnosticprogram

•Bootablediagnosticprograms

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

Note:TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7
operatingsystem.Italsocanbedownloadedfromhttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,clickStart➙ControlPanel➙SystemandSecurity➙Lenovo

-SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

Foradditionalinformationaboutthisprogram,seethehelpinformationsystem.

Quicktestprograms

LenovoHardDriveQuickTestandLenovoMemoryQuickT estaretwoquicktestprogramsthatenableyou
totroubleshootandresolvecomputerinternalstorageandmemoryproblems.

Notes:

•IfthecomputeryouareservicingisnotinstalledwiththeLenovoSolutionCenterprogram,youcan
downloadthequicktestprogramsfromtheLenovoSupportWebsite.

•ThetwoprogramsareapplicabletocomputersinstalledwiththeWindows7,WindowsXP,Windows
Server2003,orWindowsServer2008operatingsystem.

Chapter3.Generalcheckout35

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions
ontheWebsite.

Torunaquicktestusingthedownloadedprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagfolder.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickY es.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selecttheteststobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information
messageswillbedisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemoryandinternal
storageproblems,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage37,
andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage45
forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu
windowopens,releasetheF12key.

3.PresstheTabkeytoswitchtotheApplicationMenuwindow.

4.UsethearrowkeystoselectLenovoDiagnosticsandthenpressEnter.ThemainscreenoftheUEFI
diagnosticprogramisdisplayed.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

TestsTools

•QuickMemoryT est

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

•RecoverBadSectorsT ool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada
bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable
youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover
theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic
mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

36HardwareMaintenanceManual

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage
,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

37
page45forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

37,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page45forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.Turnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage37

•“Checkingoperationalcharging”onpage38

•“Checkingthebatterypack”onpage38

•“Checkingthebackupbattery”onpage39

Checkingtheacpoweradapter

Ifyoucomputerfailsonlywhentheacpoweradapterisused,usetheinstructionsinthistopic.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe
dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity
andinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage38.

Tochecktheacadapter,dothefollowing:

1.Unplugtheacadaptercablefromthecomputer.

Chapter3.Generalcheckout37

2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:

1

2

3

(20V)

Pin

1+20

20

3

Voltage(Vdc)

Ground

Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacadapter.

4.Ifthevoltageisacceptable,dothefollowing:
a.Replacethesystemboard.
b.IftheproblempersistsandyoursystemisinstalledwiththePCdoctorforDOS,goto“FRUtests”

onpage34.

Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery
packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery
packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes
notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis
stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe
totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects
thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe
Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining
isdisplayed.Togetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery
Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave
itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe
followinggure:

38HardwareMaintenanceManual

Terminal

1(+)

2(+)

3

4

5

6(-)

7(-)

1+0to+12.6

7

Voltage(Vdc)

Ground(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.
Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe
resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.Turnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage66).

4.Removethebackupbattery(see“1120Backupbattery”onpage85).

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout39

40HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage41

•“Passwords”onpage42

•“Powermanagement”onpage44

•“Symptom-to-FRUindex”onpage45

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they
willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery
programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage155

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.

•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem.
Usethisdisctostarttherecoveryprocess.

•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled
applicationsanddriversonthecomputer.

•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat
waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupcongurationchanges.Followtheinstructionsonthescreento
begintherecoveryprocess.

4.SelectyourlanguageandclickNext.

©CopyrightLenovo2011,2012

41

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe

instructionsonthescreen.

6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave
changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),
thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris
turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see
“Howtoremovethepower-onpassword”onpage43

.

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP—fortheuser

•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser
haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires
twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen
providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe
usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized
servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom
theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

42HardwareMaintenanceManual

ForhowtoremovethePOP,see“Howtoremovethehard-diskpassword”onpage43.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheThinkPadSetupprogram.
TheusermustentertheSVPinordertogetaccesstotheThinkPadSetupprogramandchangethe
systemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno
serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

(A)IfnoSVPhasbeenset:

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage66.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1120Backupbattery”on
page85.

4.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity,usingthecursordirectionalkeystomovethemenu.

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.thenleavetheEnter
NewPasswordeldblank,andpressEntertwice.

8.Inthe“Changeshavebeensaved”window,pressEnter.

9.PressF10;then,intheSetupconrmationwindow,selectY es.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany
servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe
replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe
following:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.When
Power-OnPasswordiconisappearingonthescreen,enterthePower-OnPassword.

3.SelectSecurity,usingthecursordirectionalkeystomovethemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

Chapter4.Relatedserviceinformation43

6.SelectMasterHDP.

7.TypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword
eldblank,andpressEntertwice.

8.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe
masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep
(standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleep(standby)mode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs
inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•Themicroprocessorstops.

Toentersleep(standby)mode,pressFn+F4.

Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,
theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•T urnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand
resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita
fewsecondsbeforetakinganyactiontoreenteroperationmode.

44HardwareMaintenanceManual

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit
beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget
anerrormessage,andyouwillhavetorestartthesystem.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PressFn+F12.

•IfyouareusingtheAPMoperatingsystemandhavesetthemodetoPowerswitchmode[Hibernation],
turnoffthepowerswitch.

•IfyouareusingtheACPIoperatingsystemandhavedenedoneofthefollowingactionsastheeventthat
causesthesystemtogointohibernationmode,performthataction.
–Closingthelid.
–Pressingthepowerbutton.
–PressingFn+F4.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe
keyboard,theT rackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

•IfyouareusingtheAPMoperatingsystemandhavesetthemodetoHibernatewhenbatterybecomes
low,andthebatterychargebecomescriticallylow.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe
harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage46

•“Errormessages”onpage47

•“Beepsymptoms”onpage48

•“No-beepsymptoms”onpage48

•“LCD-relatedsymptoms”onpage49

•“Intermittentproblems”onpage49

•“Undeterminedproblems”onpage49

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

Chapter4.Relatedserviceinformation45

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage49.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor
thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe
supervisorpasswordintheEEPROMisnotcorrect.

0182

BadCRCofSecuritySettingsinEEPROM.EnterThinkPad
Setup.

0183

BadCRCofSecuritySettingsinEFIVariable.Enter
ThinkPadSetup.

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDcongurationinformationarea—The
EEPROMchecksumisnotcorrect.

0190

Criticallow-batteryerror

0191

SystemSecurity—InvalidRemoteChangerequested.

0199

SystemSecurity—Securitypasswordretrycount
exceeded.

0251

SystemCMOSchecksumbad—Defaultconguration
used.

0271

Real-timeclockerror.Checkdateandtimesettings.

1802

Unauthorizednetworkcardispluggedin—Turnoffand
removetheminiPCInetworkcard.

1820

Morethanoneexternalngerprintreaderisattached.
Poweroffandremoveallbutthereaderthatyousetup
withinyourmainoperatingsystem.

FRUoraction,insequence

Systemboard

1.RunThinkPadSetup.PressF9,andEntertoload
thedefaultsetting.Thensavethecurrentsetting
bypressingF10.

2.Systemboard

Systemboard

Systemboard

Systemboard

1.Chargethebatterypack.

2.Batterypack

1.RunThinkPadSetup,andthensavecurrent

settingbypressingF10.

2.Systemboard

1.RunThinkPadSetup,andthensavethecurrent

settingbypressingF10.

2.Systemboard

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunThinkPadSetup
toresetthetimeanddate.

RunThinkPadSetuptoresetthetimeanddate.

1.RemoveMiniPCInetworkcard.

2.Systemboard

Removeallbutthereaderthatyousetupforthe
authentication.

46HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror

2000

HardDriveActiveProtectionsensordiagnosticsfailed.
Press<Esc>tocontinue.Press<F1>toenterSETUP

2100

DetectionerroronHDD0(MainHDD)

2101

DetectionerroronHDD1(UltrabayHDD)

2102

DetectionerroronHDD2(MiniSATA)

2110

ReaderroronHDD0(MainHDD)

2111

ReaderroronHDD1(UltrabayHDD)

2112

ReaderroronHDD2(MiniSAT A)

2200

MachineTypeandSerialNumberareinvalid.

2201

MachineUUIDisinvalid.

FRUoraction,insequence

1.Undockdockingstationorportreplicatorifitis

attachedtotheThinkPadNotebook.

2.PlacetheNotebookonahorizontalsurface.Donot

applyanyphysicalshocktothecomputer.

3.RunDiagnostics➙ThinkPadDevices➙HDD

ActiveProtectionT est.

1.Reseattheharddiskdrive.

2.Mainharddiskdrive

3.Systemboard

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive

3.Systemboard

1.ReseattheMiniSATAdevice.

2.MiniSATAdevice

3.Systemboard

1.Reseattheharddiskdrive.

2.Mainharddiskdrive

3.Systemboard

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive

3.Systemboard

1.ReseattheMiniSATAdevice.

2.MiniSATAdevice

3.Systemboard

Systemboard

Systemboard

Errormessages

Table3.Errormessages

Symptomorerror

Fanerror.1.Fan

Thermalsensingerror.

Thissystemdoesnotsupportbatteriesthatarenot
genuineLenovo-madeorauthorized.Thesystemwill
continuetoboot,butmaynotchargeunauthorized
batteries.
Attention:Lenovohasnoresponsibilityforthe
performanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingout
oftheiruse.

TheconnectedACadapterhasalowerwattagethanthe
recommendedmodelwhichwasshippedwiththesystem.
Thiswillincreasethetimetochargethebattery,and
systemperformancewillbeadjustedtomatchthe
availablepower.

FRUoraction,insequence

2.Thermalgrease

3.Systemboard

Systemboard

Replacethebattery.

Chargetheacpoweradapter.

Chapter4.Relatedserviceinformation47

Table3.Errormessages(continued)

Symptomorerror

PleaseconnecttheACadapterwhichwasshippedwith
thesystemforbestsystemperformance.
PresstheESCkeytocontinue.Dockingstationis
removedoritsIDisdifferent,pressF3topoweroff
systemandrestorecorrectdockingstation,pressF4to
normalboot.

Beepsymptoms

Table4.Beepsymptoms

FRUoraction,insequence

Symptomorerror

Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector

Onelongandtwoshortbeeps,andablankorunreadable
LCD.

Twoshortbeepswitherrorcodes.

Twoshortbeepsandablankscreen.

Twoormorebeeps,oracontinuousbeep.Operating
systemstartssuccessfully.

Threeshortbeeps,pause,threemoreshortbeeps,and
oneshortbeep.

Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep.

Onlythecursorappears.

Fourcyclesoffourshortbeepsandablankscreen.

Fiveshortbeepsandablankscreen.

FRUoraction,insequence

2.LCDassembly

3.ExternalCRT

4.Systemboard

1.Systemboard

2.LCDassembly

3.DIMM

POSTerror.See“Numericerrorcodes”onpage46.

1.Systemboard

2.DIMM

Ifamini-PCIEthernetcardisinstalled,conrmthatAlert
OnLAN2inThinkPadSetupisdisabled.

1.DIMM

2.Systemboard

Reinstalltheoperatingsystem.

Systemboard(securitychip)

Systemboard

No-beepsymptoms

Table5.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno
POST.

Nobeep,power-onindicatoron,andLCDblankduring
POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand

48HardwareMaintenanceManual

FRUoraction,insequence

1.Makesurethateveryconnectorisconnected
tightlyandcorrectly.

2.DIMM

3.Systemboard

1.ReseatDIMM.

2.Systemboard

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas
twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore
visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany
replacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring
POST.

•LCDbacklightnotworking

•LCDtoodark

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable

•Charactersmissingpixels

•Screenabnormal

•Wrongcolordisplayed

HorizontalorverticallinesdisplayedonLCDLCDassembly

FRUoraction,insequence

Systemboard

1.ReseattheLCDconnectors.

2.LCDassembly

3.Systemboard

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly

4.Systemboard

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Foreachtest,dooneofthefollowing:

•Ifnoerrorisdetected,donotreplaceanyFRUs.

•Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythat
nomoreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See
checkout”onpage37.)

Chapter4.Relatedserviceinformation49

“Powersystem

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:
a.Non- ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdrive
f.Externaldiskettedriveoropticaldrive
g.DIMM
h.Opticaldiskordisketteintheinternaldrive
i.PCCards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly

50HardwareMaintenanceManual

Chapter5.InstallingandconguringRAID

Thischaptercontainsthefollowingtopics:

•“SupportedRAIDlevels”onpage51

•“ConguringthesystemUEFIBIOStoenableembeddedSATARAIDfunctionality”onpage51

•“CreatingRAIDvolumes”onpage52

•“DeletingRAIDvolumes”onpage52

Note:WhentheUEFIBIOSwasformattedorthesystemboardwasreplacedintheRAID-supportedmodels,
RAIDisenabledbydefault.

ImportantnoticesforsettingRAID:

BeforeyouinstallandcongureRAID,checkthecurrentRAIDsettingonthecomputeryouareservicing.

ThisproductsupportseitherRAID0orRAID1.ConrmtheRAIDsettinginformationprovidedbythe
customeratrst,thenproceedwiththeinstallation.

TosupportRAID0orRAID1,thecomputersyouareservicingmustbeequippedwithtworives.

SupportedRAIDlevels

ThefollowingRAIDlevelsaresupportedonRAID-supportedmodels:

RAID0-Stripeddiskarray

Betterperformanceandnofaulttolerance.

RAID1-Mirroreddiskarray

Improvedreadperformanceand100%redundancy.

ConguringthesystemUEFIBIOStoenableembeddedSATARAID
functionality

Note:ForRAID-supportedmodels,theembeddedSA T ARAIDfunctionalityisenabledbydefault.

ToconguretheUEFIBIOSforRAID,dothefollowing:

1.PressF1toentertheThinkPadSetupprogram.

2.SelectCong.

3.SelectSerialATA(SA T A).

4.SelectSATAControllerModeOption,andthenthefollowingoptionswillbedisplayed:

•Compatibility

•AHCI

•RAID

5.SelectRAID.

6.PressF10tosavechangesandexit.

Attention:AfteryouhaveenabledtheSATARAIDfunctionality,reinstalltheoperatingsystembeforetaking
anyfurtherRAID-relatedaction.

©CopyrightLenovo2011,2012

51

CreatingRAIDvolumes

ThistopicdescribeshowtousetheIntelRapidStorageT echnologyoptionROMcongurationutilityto
createRAIDvolumes.

TocreateRAIDvolumes,dothefollowing:

1.Turnonthecomputer.

2.WhenamessagePress<Ctrl-I>toenterCongurationUtilityisdisplayed,pressCtr+I.

3.OntheIntelRapidStorageT echnologyoptionROMscreen,selectCreateRAIDVolume,andthen
pressEnter.

4.FollowtheinstructionsonthescreentoselecttheRAIDlevelandllinotherelds.

5.SelectCreateVolume.Whenadialogboxisdisplayed,pressY.

Attention:AlltheexistingdatastoredontheselecteddrivewillbeerasedwhiletheRAIDvolume
isbeingcreated.

6.Exitthecongurationutility.

DeletingRAIDvolumes

ThistopicdescribeshowtousetheIntelRapidStorageT echnologyoptionROMcongurationutilityto
deleteRAIDvolumes.

TodeleteaRAIDvolume,dothefollowing:

1.Turnonthecomputer.

2.WhenamessagePress<Ctrl-I>toenterCongurationUtilityisdisplayed,pressCtr+I.

3.OntheIntelRapidStorageT echnologyoptionROMscreen,selecttheRAIDvolumetobedeleted,
andthenpressDelete.

4.Whenadialogboxisdisplayed,pressYtoconrmthedeletionoftheselectedRAIDvolume.

5.Exitthecongurationutility.

52HardwareMaintenanceManual

Chapter6.Statusindicators

7

8

3 4 5 621

9

12 11 10

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

©CopyrightLenovo2011,2012

53

Table7.Statusindicators

R

IndicatorMeaning

1

Speakermute

Orange:

Thespeakerisonmute.Tosetthe
speakersonmuteorunmute,pressthe
speakermutebutton.

2

Microphonemute

Orange:

Themicrophoneisonmute.Noneofthe
recordingdevicesisavailablewhilethe
microphonemuteisonbydefault.

3

WirelessLAN,
WirelessWAN,or
WiMAXstatus

Green:ThewirelessLANfeature(theIEEE

802.11b/gstandard,802.11a/b/g,
or802.11n),wirelessWANfeature,or
WiMaxfeatureison,andtheradiolink
isreadyforuse.

Blinkinggreen:Dataisbeingtransmitted.

4

Bluetoothwireless
status

Green:

TheBluetoothwirelessfeatureison,and
theradiolinkisreadyforuse.

Blinkinggreen:Dataisbeingtransmitted.

5

Deviceaccess

Green:

Dataisbeingreadfromorwrittentothe
harddiskdrive,thediskettedrive,orthe
driveintheSerialUltrabay™Enhanced
device.Whenthisindicatorison,donot
putthecomputerintosleep(standby)
modeorturnoffthecomputer.

Note:Donotmovethesystemwhilethegreendeviceaccesslightison.Sudden
physicalshockcouldcausedriveerrors.

6

Poweron

Green:

Thecomputerisonandreadytouse.
Thisindicatorstayslitaroundthe
power-onbuttonwheneverthecomputer
isonandisnotinsleep(standby)mode.

7

SerialUltrabay
Enhanceddevice
status

Green:ASerialUltrabayEnhanceddeviceis

installedandinuse.

Blinkinggreen:

ASerialUltrabayEnhanceddeviceisin
theprocessofbeingdetached.

Turnoff:

ASerialUltrabayEnhanceddeviceis
readytobeattachedordetached.

8

Fingerprintreader
status

Green:

Blinkinggreen:

Thengerprintreaderisreadytoswipe.

Thengerprintisbeingauthenticatedor
hasbeenauthenticated.

Blinkingorange:

Thengerprintcouldnotbe
authenticated.

54HardwareMaintenanceManual

Table7.Statusindicators(continued)

IndicatorMeaning

9

Capslock

Green:CapsLockmodeisenabled.Toenable

ordisableCapsLockmode,pressthe
CapsLockkey.

10

Sleep(standbyfor
WindowsXP)status

Green:Thecomputerisinsleep(standby)mode.

Blinkinggreen:

Thecomputerisenteringsleep(standby)
modeorhibernationmode,oris
resumingnormaloperation.

11

Batterystatus

Green:

Orange:

Thebatteryhasmorethan20%charge.

Thebatteryhasbetween5%and20%
charge.

Fastblinkingorange:

Thebatteryhaslessthan5%charge.

Note:Thebatterymaybecharging.

Slowblinkingorange:

Thebatteryisbeingcharged.Whenit
reaches20%,theblinkingcolorchanges
togreen.

Slowblinkinggreen:

Thebatteryhasbetween20%and80%
charge,andchargingiscontinuing.
Whenthebatteryreaches80%charge,
blinkingstops,butthechargingmay
continueuntilthebatteryis100%
charged.

Note:Ifthecomputerisoperating
onbatterypower,thebatterystatus
indicatordoesnotworkwhilethe
computeristurnedofforisinsleep
(standby)modeorhibernationmode.

Quickblinkingorange:

Anerrorhasbeenoccurredinthebattery.

Thebatterystatusindicatorisoff:Thebatterypackofthecomputeris

detached.

12

Colorsensorstatus

Green:Calibrationiscomplete.Whenthelidis

opened,theindicatorturnsoff.

Blinkinggreen:Displaycolorsarebeingcalibrated.

Chapter6.Statusindicators55

56HardwareMaintenanceManual

Chapter7.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F1Reserved.

Fn+F2Lockthecomputer.

Fn+F3

Fn+F4

Fn+F5

Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbythePower
Managerprogram,oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthis
combination,apanelforselectingapowerplan(powerscheme)isdisplayed.

Notes:

1.TousetheFn+F3keycombination,youmusthavetheThinkPadPowerManagement
driverinstalledonthecomputer.

2.IfyouhaveloggedonwithanadministratoruserIDinWindowsXP,andyoupressFn+F3,
thewindowforselectingapowerschemewillbedisplayed.Ifyouhaveloggedonwith
anotheruserIDinWindowsXP,andyoupressFn+F3,thewindowwillnotbedisplayed.

3.YoucannotturnoffthecomputerdisplaybypressingFn+F3.

Putthecomputerinsleep(standby)mode.Toreturntonormaloperation,presstheFnkey
only,withoutpressingafunctionkey.

Note:

Tousethiscombinationofthekeys,ThinkPadPowerManagementdevicedrivermust
havebeeninstalledonthecomputer.

Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor
do-nothingmode(inWindowsXP ,shutthecomputerdownorshowthepanelforturning
offthecomputer),changethesettingsinthePowerManager.

Enableordisablethebuilt-inwirelessnetworkingfeaturesandtheBluetoothfeatures.Ifyou
pressFn+F5,alistofwirelessfeaturesisdisplayed.Y oucanquicklychangethepowerstate
ofeachfeatureinthelist.

Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing
devicedriversmustbeinstalledonthecomputerbeforehand:

•ThinkPadPowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Fn+F6

Fn+F7Applyapresentationschemedirectly,withnoneedtostartthePresentationDirectorprogram.

©CopyrightLenovo2011,2012

Changethecameraandaudiosettings.WhenyoupressFn+F6,thecameraandaudiosetting
windowisopenedandthecamerapreviewisturnedon.
Note:Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput
location,startPresentationDirector,andchangethesettings.

Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes,
howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.

57

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+F7ForWindows7:

Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese
displayoptions:

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktopfunction)

•Externalmonitoronly
Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey
combinationisalsoavailable.

ForWindowsVista:

Switchbetweenthecomputerdisplayandanexternalmonitor.Ifanexternalmonitoris
attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:

•Externalmonitor(CRTdisplay)

•Computerdisplayandexternalmonitor(LCD+CRTdisplay)

•Computerdisplay(LCD)

Notes:

•Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer
displayandtheexternalmonitor(theextenddesktopfunction).

•ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startthePresentationDirectorprogram,andchangethesettings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.
Eachuserneedstodothefollowing:
ClickStart➙AllPrograms➙ThinkVantage➙PresentationDirector,andchangethe
Fn+F7settings.

Fn+F8

ChangethesettingsoftheUltraNav

®

pointingdevice.

Fn+F9Reserved.

Fn+F10Reserved.

Fn+F11Reserved.

Fn+F12Putthecomputerintohibernationmode.T oreturntonormaloperation,pressthepower

buttonforlessthanfourseconds.

Note:TouseFn+F12forhibernation,youmusthavetheThinkPadPowerManagementdriver
installedonthecomputer.

Fn+PgUp

TurntheThinkLightlightonoroff.

Note:ThisfunctionissupportedonlyontheThinkPadnotebookcomputersthathavethe
ThinkLightlight.TheonoroffstatusoftheThinkLighlightisdisplayedonthescreenfor
afewsecondswhenyoupressFn+PgUp.

Fn+HomeThecomputerdisplaybecomesbrighter.

Fn+EndThecomputerdisplaybecomesdimmer.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+PrtScHavethesamefunctionastheSysRqkey.

Fn+ScrLk

Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon
thescreen.

58HardwareMaintenanceManual

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+Pause

Fn+cursorkeys

HavethesamefunctionastheBreakkey.

ThesekeycombinationsworkwithWindowsMediaPlayer.Theyhavethefollowingfunctions:

•Fn+downarrowkey:PlayorPause

•Fn+uparrowkey:Stop

•Fn+rightarrowkey:NextT rack

•Fn+leftarrowkey:PreviousTrack

Chapter7.Fnkeycombinations59

60HardwareMaintenanceManual

Chapter8.FRUreplacementnotices

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed
withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,see“Miscellaneousparts”on
page152

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic
Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:

•Logiccardtoplastic
Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:

.

©CopyrightLenovo2011,2012

61

•T orquedriver
Ifyouhaveatorquedriver,refertotheT orquecolumninthescrewinformationtableforeachstep.
–Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.
–Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrew

informationtableforeachstep.

–Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage62

•“RetainingtheUUID”onpage63

•“ReadingorwritingtheECAinformation”onpage63

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis
listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe
ProductIDeld.Seeexamplebelow:

62HardwareMaintenanceManual

MTMonrearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDonrearlabel:

TTTT-MMM(UsethisnumberwhensettingSerialNumber)

Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo
computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready
exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.
TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously
appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write
functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.ToreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe
instruction.

4.Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's
application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe
EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame
asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe
instruction.

4.Towriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

Chapter8.FRUreplacementnotices63

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer
theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

64HardwareMaintenanceManual

Chapter9.RemovingandreplacingaFRU

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve
thefollowinggeneralrules:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns
theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage61.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted
atthetopofthepage.Removethemintheorderinwhichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe
numbersinsquarecallouts.

5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter10
“Locations”onpage111.

8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,
removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical
shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before
touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischarge(ESD)strap(P/N6405959).

©CopyrightLenovo2011,2012

65

BeforeservicingThinkPadT520,T520i,andW520

RemovalstepsofSIMcard

SomemodelsoftheThinkPadT520,T520i,andW520youareservicingmighthavetheSIMcardthatthe
customerhasinstalled.

IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See“1010Batterypack”onpage66.)

Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.

1010Batterypack

Importantnoticeforreplacingabatterypack:

TheLenovoThinkVantageToolboxandLenovoSolutionCenter(inWindows7)haveanautomaticbattery
diagnosticthatdeterminesifthebatterypackisdefective.AbatterypackFRUshouldnotbereplacedunless
thisdiagnosticshowsthatthebatteryisdefective.

Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible
safetyissue.

IfThinkVantageToolboxorLenovoSolutionCenterisnotinstalledinthecomputer,thecustomershould
downloadthisprogrambeforeanon-physicallydamagedbatterypackisreplaced.Notethatthereplacement
ofaphysicallydamagedbatterypackisnotcoveredbythewarranty.

Removalstepsofbatterypack

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.

Unlockthebatterylatch1.Holdingthebatterylatchintheunlockedposition2,removethebatterypackin
thedirectionshownbyarrow3.

66HardwareMaintenanceManual

3

21

Wheninstalling:Installthebatterypackintheslot,andthenmakesurethatthebatterylatchisinthe

3

2

1

lockedposition.

1020SerialUltrabayEnhanceddeviceortravelbezel

Foraccess,removethisFRU:

•“1010Batterypack”onpage66

RemovalstepsofSerialUltrabayEnhanceddeviceortravelbezel

Holdingthebaylocklatchintheunlockedposition1,slidethebayejectlatch2,andthenpullouttheSerial
UltrabayEnhanceddeviceorthetravelbezelinthedirectionshownbyarrow3.

Chapter9.RemovingandreplacingaFRU67

Note:ForRAIDmodels,thesecondharddiskdriveadaptercannotberemoveddirectlyasshowninthe
aboveillustrationuntilyouremovethescrewthatsecuresthesecondharddiskdriveadapter:

StepScrew(quantity)Color

NA

M3×5mm,at-head(1)

1030DIMMslotcover

Foraccess,removethisFRU:

•“1010Batterypack”onpage66

RemovalstepsofDIMMslotcover

Note:Loosenthescrews1,butdonotremovethem.

Torque

Black0.392Nm

(4kgf-cm)

68HardwareMaintenanceManual

1

2

1040DIMM(bottomslot)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

RemovalstepsofDIMM(bottomslot)

ForThinkPadT520andT520i:

Chapter9.RemovingandreplacingaFRU69

1

1

2

ForThinkPadW520:

1

1

2

a b

70HardwareMaintenanceManual

Notes:

2

1

•IfonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledinSLOT-0a,
butnotinSLOT -2

•Ifthecomputeryouareservicingisadual-coreprocessormodel,adummyDIMMcardispreinstalledin
SLOT -2b.DonotreplacethedummyDIMMcardwithaSO-DIMM.

Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotit
untilitsnapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

b.

1050Harddiskdriveslotcover,harddiskdrive(HDD)andHDDrubber railsorsolidstatedrive(SSD)andstorageconverter

Foraccess,removethisFRU:

•“1010Batterypack”onpage66

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.
Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

Removalstepsofharddiskdriveslotcover,HDDandHDDrubberrailsorSSDandstorageconverter

Note:Loosenthescrew1,butdonotremoveit.

Chapter9.RemovingandreplacingaFRU71

3

RemovalstepsofHDDandHDDrubberrails

4

4

4

4

RemovalstepsofSSDandSSDspacers

Wheninstalling:MakesurethattheSSDconnectororHDDconnectorisattachedrmly.

1060Keyboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

72HardwareMaintenanceManual

Removalstepsofkeyboard

1

1

2

StepScrew(quantity)Color

1

M2×14mm,wafer-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

1.Pushdownthekeyboardalittletowardthearrow2untilthefrontedgeofthekeyboardisdetached
fromthekeyboardbezel.

2.Liftthekeyboardalittleinthedirectionshownbyarrow3,andthendetachtheconnector4.

Chapter9.RemovingandreplacingaFRU73

3

4

Installationstepsofkeyboard

1

Wheninstallingthekeyboard,doasfollows:

1.Attachthekeyboardconnector1.

2.Attachthekeyboardsothatthekeyboardedgesaareundertheframeasshowninthisgure.

74HardwareMaintenanceManual

a

a

3.Gentlypressthekeyswithyourthumbsandtrytoslidethekeyboardtowardyou.

4.Makesurethatthefrontsideofthekeyboardbishousedrmly.

Chapter9.RemovingandreplacingaFRU75

b

b

b

5.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

1

1

2

1070DIMM(upperslot)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

RemovalstepsofDIMM(upperslot)

76HardwareMaintenanceManual

Notes:

a

b

•ForThinkPadW520,ifonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbe
installedinSLOT -0

a,butnotinSLOT -2b.

•ForThinkPadW520,ifthecomputeryouareservicingisadual-coreprocessormodel,adummyDIMM
cardispreinstalledinSLOT -2b.DonotreplacethedummyDIMMcardwithaSO-DIMM.

Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotit
untilitsnapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

1080PCIExpressMiniCardforwirelessLAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

RemovalstepsofPCIExpressMiniCardforwirelessLAN

Instep1,unplugthejacksbyusingtheantennaRFconnectorremovaltool(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

Note:Somemodelsmighthaveonlytwoantennacablesinstep1.

Chapter9.RemovingandreplacingaFRU77

1

1

1

3

2

StepScrew(quantity)Color

2

M2×3mm,wafer-head,nylon-coated(1)Silver

78HardwareMaintenanceManual

Torque

0.181Nm
(1.85kgf-cm)

4

Wheninstalling:

•InmodelswithwirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejack
labeledMAINorM,andtheblackcableintothejacklabeledAUXorAonthecard.Ifthecomputeryou
areservicinghasthreecables,putthewhitecableinthecableprotectiontubeasshowninthisgure.

•InmodelswithwirelessLANcardthathasthreeantennaconnectors,plugthegraycable(MAIN)into
thejacklabeledTR1,thewhitecable(3rd)intojacklabeledROorTR3,andtheblackcable(AUX)into
jacklabeledTR2onthecard.

1090PCIExpressMiniCardforwirelessWAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

RemovalstepsofPCIExpressMiniCardforwirelessWAN

Instep1,unplugthejacksbyusingtheantennaRFconnectorremovaltool(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugthemindirectionofthearrow.

Chapter9.RemovingandreplacingaFRU79

1

1

3

2

StepScrew(quantity)Color

2

M2×3mm,wafer-head,nylon-coated(1)Silver

80HardwareMaintenanceManual

Torque

0.181Nm
(1.85kgf-cm)

4

Wheninstalling:PlugtheorangecableintothejacklabeledMAIN,andthebluecableintothejacklabeled

2

1

AUXonthecard.

1090mSAT Asolidstatedrive

Note:IfyourcomputerisequippedwithanmSA T Asolidstatedrive,itisinstalledintheWWANcardslot.

WWANcardandmSAT Asolidstatedriveareexclusivetoeachother.

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper
handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

RemovalstepsofmSATAsolidstatedrive

StepScrew(quantity)Color

2

M2×3mm,wafer-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgf-cm)

Chapter9.RemovingandreplacingaFRU81

3

1100Keyboardbezelassembly

1

2

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

Attention:Beforeremovingthekeyboardbezelassembly,makesurethatyouhaveremovedExpressCard
blankbezeloranycardintheslot.

RemovalstepsofExpressCardblankbezelorExpressCard

WhenyoupresstheExpressCardblankbezelorExpressCard1,itpopsout2.

Wheninstalling:Makesurethatthebezelorthecardiscorrectlyorientedasshowninthisgure.

82HardwareMaintenanceManual

Removalstepsofkeyboardbezelassembly

1

2

2

2

1

1

1

2

2

Note:Thespeakerassemblyisattachedtothekeyboardbezel.

StepScrew(quantity)Color

1

M2×4mm,bind-head,nylon-coated(4)

Black0.181Nm

Torque

(1.85kgf-cm)

2

M2×14mm,bind-head,nylon-coated(7)

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingandreplacingaFRU83

4

3

7

6

5

5

6

1110Bluetoothdaughtercard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

84HardwareMaintenanceManual

RemovalstepsofBluetoothdaughtercard

2

1

StepScrew(quantity)Color

1

M2×3mm,wafer-head,nylon-coated(1)Silver

Torque

0.181Nm
(1.85kgf-cm)

Wheninstalling:Makesurethattheconnectorisattachedrmly.

1120Backupbattery

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

Removalstepsofbackupbattery

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.

Chapter9.RemovingandreplacingaFRU85

1

2

Wheninstalling:Makesurethatthebatteryconnectorisattachedrmly.

1130SmartCardorSmartCarddummyspacer

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

86HardwareMaintenanceManual

RemovalstepsofSmartCard

1

4

3

3

1

2

6

5

5

StepScrew(quantity)Color

3

M2×3mm,wafer-head,nylon-coated(3)Silver

Torque

0.181Nm
(1.85kgf-cm)

Chapter9.RemovingandreplacingaFRU87

Removalstepsofdummycardandspacer

2

3

1

1

StepScrew(quantity)Color

1

M2×3mm,wafer-head,nylon-coated(3)Silver

1140Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

Torque

0.181Nm
(1.85kgf-cm)

88HardwareMaintenanceManual

Removalstepsofspeakerassembly

1

1

1

1

3

2

2

4

4

4

4

4

5

5

5

5

5

StepScrew(quantity)Color

1

M2×3mm,wafer-head,nylon-coated(4)Silver

Torque

0.181Nm
(1.85kgf-cm)

Wheninstalling:Makesurethatthespeakerconnectorisattachedrmly.Thenroutethecablesand
securethemproperlyasshowninthegureabove.

1150Thermalmodule

Foraccess,removetheseFRUsinorder:

Chapter9.RemovingandreplacingaFRU89

•“1010Batterypack”onpage66

1

2

3b

3a

3c

3d

4

4

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

•“1140Speakerassembly”onpage88

Removalstepsofthermalmodule

Wheninstalling:Makesurethattheconnectorsareattachedrmly.

Note:Loosenthescrews3ato3dinorder,butdonotremovethem.Somemodelsdonothavescrews4.

Forthosemodels,skipstep4.

90HardwareMaintenanceManual

6

Wheninstalling:Beforeyouattachthefanassemblytothecomputer,applythermalgrease,atanamountof

a

a

b

b

b

0.2grams,onthepartsmarked

aasinthefollowinggures.Eithertoomuchortoolessapplicationof

greasecancauseathermalproblemduetoimperfectcontactwithacomponent.ForthenewCPUthermal
device/fan,youneedtopeelthethinlmofffromtherubbersmarkedb.

ForSwitchableGraphicsmodels:

ForIntegratedGraphicsmodels:

Chapter9.RemovingandreplacingaFRU91

a

ForWorkstationmodels:

a

a

1160CPU

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1060Keyboard”onpage72

•“1100Keyboardbezelassembly”onpage82

•“1140Speakerassembly”onpage88

•“1150Thermalmodule”onpage89

Attention:CPUisextremelysensitive.WhenyouservicetheCPU,avoidanykindofroughhandling.

RemovalstepsofCPU

Rotatetheheadofthescrewinthedirectionshownbyarrow1toreleasethelock;thenremovetheCPU2.

92HardwareMaintenanceManual

2

1 a

Wheninstalling:PlacetheCPUontheCPUsocket,andthenrotatetheheadofthescrewinthedirection
shownbyarrowatosecuretheCPU.

1170LCDunit

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage66

•“1030DIMMslotcover”onpage68

•“1050Harddiskdriveslotcover,harddiskdrive(HDD)andHDDrubberrailsorsolidstatedrive(SSD)
andstorageconverter”onpage71

•“1060Keyboard”onpage72

•“1080PCIExpressMiniCardforwirelessLAN”onpage77

•“1090PCIExpressMiniCardforwirelessWAN”onpage79or“1090mSA T Asolidstatedrive”onpage81

•“1100Keyboardbezelassembly”onpage82

Chapter9.RemovingandreplacingaFRU93

RemovalstepsofLCDunit

2

2

1

1

3

3

StepScrewcapScrew(quantity)Color

1

2—

M2.5×6mm,wafer-head,nylon-coated(2)

M2.5×6mm,wafer-head,nylon-coated(2)

Torque

Black0.392Nm

(4.0kgf-cm)

Black0.392Nm

(4.0kgf-cm)

StepScrew(quantity)Color

3

M2.5×6mm,wafer-head,nylon-coated(2)

Black0.392Nm

Torque

(4.0kgf-cm)

94HardwareMaintenanceManual