ThinkCentre an d Lenovo Super
Multi-Burner Drive (Serial ATA)
User’ s Gui d e
Page 2
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ThinkCentre an d Lenovo Super
Multi-Burner Drive (Serial ATA)
User’ s Gui d e
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Note: Before usingthisinformationandtheproductitsupports,besuretoreadtheinformationunder
Appendix D, “Service and Support,” Appendix E, “Lenovo Statement of Limited Warranty,” and Appendix F,
“Notices.”
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in
Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in
Data-General, FAR 52.227.14 (Alternate III).
Läs säkerhetsinformationen innan du installerar den här produkten.
vi ThinkCentreandLenovoSuperMulti-BurnerDrive(SerialATA)User’sGuide
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Registering your option
™
Thank you for purchasing this Lenovo
provide us with information that will help Lenovo to better serve you in the future. Your feedback is
valuable to us in developing products and services that are important to you, as well as in developing
better ways to communicate with you. Register your option on the following Web site:
http://www.lenovo.com/pc/register/
Lenovo will send you information and updates on your registered product unless you indicate on the
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product. Please take a few moments to register your product and
viii ThinkCentreandLenovoSuperMulti-BurnerDrive(SerialATA)User’sGuide
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General safety guidelines
Always observe the following precautions to reduce the risk of injury and property damage.
Service
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center.
Use only a service provider who is approved to repair your particular product.
Note: Some partscanbeupgradedorreplacedbythecustomer.ThesepartsarereferredtoasCustomer
Replaceable Units, or CRUs. Lenovo expressly identifies CRUs as such, and provides
documentation with instructions when it is appropriate for customers to replace those parts. You
must closely follow all instructions when performing such replacements. Always make sure that
the power is turned off and that the product is unplugged from any power source before you
attempt the replacement. If you have any questions or concerns, contact the Customer Support
Center.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer.
Never wrap a power cord around the power adapter or other object. Doing so can stress the cord in ways
that can cause the cord to fray, crack or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect the cord and power adapters from liquids. For instance, do not leave your cord or power adapter
near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the cord or power adapter has been stressed by misuse. Liquids can also cause
gradual corrosion of the power cord terminals and/or the connector terminals on the adapter which can
eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that all power cord
connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins and/or shows signs of
overheating (such as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you
use are rated to handle the electrical requirements of the product. Never overload these devices. If power
strips are used, the load should not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a
replacement.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical
outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded
outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter
or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The
overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for
more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the
equipment. Do not fully extend power cords in a way that will stress the cords.
Connect and disconnect the equipment from the electrical outlet carefully
Batteries
All personal computers manufactured by Lenovo contain a non-rechargeable coin cell battery to provide
power to the system clock. In addition, many mobile products such as notebook PCs utilize a
rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo
for use with your product have been tested for compatibility and should only be replaced with Lenovo
approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short
circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the battery
pack strictly according to instructions included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to
“vent” from the battery pack or coin cell. If your battery is damaged, or if you notice any discharge from
your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some rechargeable batteries
(particularly Lithium Ion batteries), leaving a battery unused in a discharged state could increase the risk
of a battery short circuit, which could shorten the life of the battery and can also pose a safety hazard. Do
not let rechargeable Lithium-Ion batteries completely discharge or store these batteries in a discharged
state.
Heat and product ventilation
Computers generate heat when turned on and when batteries are charging. Notebook PCs can generate a
significant amount of heat due to their compact size. Always follow these basic precautions:
v Do notleavethebaseofyourcomputerincontactwithyourlaporanypartofyourbodyforan
extended period when the computer is functioning or when the battery is charging. Your computer
produces some heat during normal operation. Extended contact with the body could cause discomfort
or, potentially, a skin burn.
v Do notoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
v Ventilation slots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover or disable these features.
x ThinkCentreandLenovoSuperMulti-BurnerDrive(SerialATA)User’sGuide
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CD and DVD drive safety
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or otherwise physically
damaged, it is possible for the disc to break apart or even shatter when the CD drive is in use. To protect
against possible injury due to this situation, and to reduce the risk of damage to your machine, do the
following:
v Always store CD/DVD discs in their original packaging
v Always store CD/DVD discs out of direct sunlight and away from direct heat sources
v Remove CD/DVD discs from the computer when not in use
v Do not bend or flex CD/DVD discs, or force them into the computer or their packaging
v Check CD/DVD discs for cracks before each use. Do not use cracked or damaged discs
General safety guidelines xi
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xii ThinkCentreandLenovoSuperMulti-BurnerDrive(SerialATA)User’sGuide
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Chapter 1. Introduction
This chapter contains product and software descriptions and installation requirements for the
ThinkCentre and Lenovo Super Multi-Burner Drive (Serial ATA).
Product description
This option package is intended for multimedia applications. The drive comes with a CD containing
software for the following operating systems:
v Microsoft
v Microsoft Windows XP
optionpackagecontainsthefollowing:
Your
vUser’s GuideandSoftwareCD (contains SuperMulti-BurnerDrive(SerialATA)User’sGuideand
Software Applications)
v Super Multi-Burner Drive
v Four mounting screws (M3 x 5-mm, slotted)
v Serial ATA Cable
v Super Multi-Burner Drive (Serial ATA) Quick Start Guide
v Laser Safety Guide
®
Windows
®
2000 Professional
Contact your place of purchase if an item is missing or damaged. Be sure to retain your proof of
purchase; it might be required to receive warranty service. See Appendix D, “Service and Support,” on
page D-1 for technical support information.
Your Super Multi-Burner Drive is compatible with the DVD Forum DVD-Multi Recorder specification,
and can record as well as read DVD-RAM, DVD-RW, DVD-R (for General, 650 nm), DVD+R Double
Layer, and DVD-R Dual Layer media. Your drive can also record and read the DVD+RW Alliance
DVD+RW and DVD+R formats. In addition, your drive can record CD-R, CD-RW, (Standard, High-Speed,
Ultra-Speed, and Ultra-Speed+) media, and uses buffer underrun prevention technology for reliable CD
and DVD burning. Yo u can burn labels directly on the disc using LightScribe CDs and DVDs. Your Super
Multi-Burner Drive can read many other formats including DVD Video, Video CD, audio CD,
multiple-session, extended architecture (XA) CDs, and Kodak Photo CDs. The Super Multi-Burner Drive
is designed for installation in a computer that uses integrated drive electronics (SATA) architecture.
Software description
Your Super Multi-Burner Drive (Serial ATA) User’s Guide and Software CD contains the following software:
v Intervideo WinDVD Creator
This software enables you to record video files to DVD-RW, DVD-R, DVD+RW, and DVD+R media
that can be played in most stand-alone DVD players. Yo u can also use this software to edit and modify
your own video assets prior to recording. DVD-RAM recording is also supported.
If you have an analog, USB, or IEEE 1394 capture device installed in your computer, you can use this
software to record video from a camera.
v Direct-to-Disc (DLA)
This software enables you to write directly to CD and DVD media using the drive letter as you would
if you were writing to a diskette. You can also format DVD-RAM, DVD-RW, DVD-R, DVD-R DL,
DVD+R DL, DVD+RW, and DVD+R media. With DLA, you can drag-and-drop files, create new
directories, or save files from almost any application directly to your Super Multi-Burner Drive.
This software enables you to install software for reading DVD-RAM, DVD-RW, DVD+RW, DVD-R DL,
DVD+R DL, and CD-RW media on other computers with DVD drives.
v Multimedia Center for Think Offerings
This software enables you to copy CDs, create audio CDs, create MP3 CDs, and author data CDs. You
can also use Multimedia Center for Think Offerings to write data to DVD-RAM, DVD-RW, DVD-R,
DVD-R DL, DVD+RW, DVD+R DL, and DVD+R discs for use in other computers or compatible
consumer electronics products. You can also create bootable CDs and save CD images for later
recording. With the Express Labeller that is included in the Multimedia Center for Think Offerings, you
can print paper labels or label LightScribe discs.
v Intervideo WinDVD
This software enables you to play back DVD videos on your computer or to play video files from your
hard disk drive.
Note: Some graphicsadapterssuchastheFIREGL,Intergraph,and3dLabs,donotsupportDVDvideo
playback.
Installation requirements
Be sure that your computer meets the following system requirements before installing the drive:
®
v Minimum microprocessor:Intel
Pentium
For DVD authoring and playback, you must have an Intel Pentium II 266MHz microprocessor or
higher and AGP 2X Video.
v Minimum RAM: 128 MB (Systems with UMA: 256 MB)
v Windows 2000 Professional or Windows XP
v An available 5.25-in. drive bay
v An available Serial ATA connection
v 70 MB available hard disk space for installation, 620 MB available hard disk space for every hour of
VCD-quality MPEG-1 video, and 2 GB available hard disk space for every hour of DVD-quality
MPEG-2 video
v Audio adapter supporting 44.1 or 48 kHz sampling rate
v Optional stereo speakers
®
or equivalent
Before you begin
Before you install the Super Multi-Burner Drive, read the information in the following sections.
Handling precautions
Use the following handling precautions to protect your drive:
v Keep theSuperMulti-BurnerDriveintheantistaticbaguntilyouarereadytoinstallthedrive.Limit
your movement when installing; movement can cause static electricity to build.
v Handle the drive with care. Dropping or jarring the drive can damage the components inside the drive.
v Do not force insertion of the SATA or power cables. Doing so might damage the connector or the drive.
This section contains information on using the Super Multi-Burner Drive (Serial ATA).
Maintaining the drive
This section includes information on taking care of your drive and the CDs and DVDs that you use with
the drive.
Caring for the drive
To protect your drive during operation, observe the following precautions:
v Do notmovethedrivewhenitisinuse.Doingsomightcausedataerrorordamagethedriveor
media.
v Avoid exposingthedrivetothefollowingconditions:
– High humidity
– High temperature
– Excessive dust
– Mechanical vibration
– Sudden shock or dropping
– Placement on an inclined surface
– Direct sunlight
– Sudden temperature changes
Donotinsertforeignobjectsintothedrive.
v
v Do not stack objects on the drive.
v Do not remove the drive cover or attempt to service the drive.
v Do not move the drive unit without removing any discs from the disc drawer and making sure that
Note: 8 cm and ″credit card CDs″ cannot be used in vertically mounted drives without a special adapter.
Manually ejecting a disc
If you press the Eject/Load button and the tray does not slide out, turn off the computer. Straighten a
large paper clip to form a tool, as shown in the illustration. The straightened end must extend at least 45
mm (1.8 in.). Insert the extended end into the manual-eject hole on the front of the drive (see “Drive
controls and connectors” on page 1-3). Push the paper clip into the hole until the tray opens. Gently pull
out the tray until you can remove the disc.
45 mm
1.8 in
Using media
Your Super Multi-Burner Drive can record onto the following types of media:
vDVD-RAM: Writemanytimesmediathatisoptimizedfordatastorage.DVD-RAMmediacanberead
in most modern DVD-ROM drives, but cannot be read by some set-top DVD players.
DVD-ROM drives and set-top players might not be able to read this media.
v CD-R: Write once media that can be read in most CD and DVD players.
v CD-RW: Write many times media that can be read in many CD and DVD players.
v LightScribe Media: CDs and DVDs bearing the LightScribe logo can have a disc label printed on the
top surface using the Super Multi-Burner Drive.
Handling and caring for a disc
Digital discs are high-density media that must be handled with care and kept clean to ensure that they
remain readable. The following precautions help to prolong the life of your discs.
Attention:
Wiping a disc using a circular motion can damage the disc and cause data loss.
v Handle the disc by the edges or the center hole.
v Do not touch the surface of the disc.
v Always store discs in their original packaging.
v Always store discs out of direct sunlight.
v Always store discs away from direct heat sources.
v Remove discs from the computer when not in use.
v Check discs for cracks BEFORE each use.
v Do not force discs into the computer/packaging.
v Do not bend or flex discs.
v Do not write on the surface of the disc.
v Do not use commercial cleaners to clean the disc.
IMPORTANT:
Donotusediscsthatarecracked.
Chapter 3. Using the drive 3-3
Page 24
Using DVD-RAM media
DVD-RAM is a write many times medium created for long life and many overwrites. DVD-RAM media
can hold any data or video format that can be written to DVD-ROM. DVD-RAM is compatible with most
modern computer DVD-ROM drives but only some consumer electronic devices. Check with your
device’s manufacturer to see if it supports the DVD-RAM read function.
Using single and double-sided DVD-RAM media
DVD-RAM media is available in single-sided and double-sided versions.
The 2.6 GB and 4.7 GB versions are single-sided. The 9.4 GB versions are double-sided. To access the data
on both sides of the media, you must remove the media from the drive, turn it over, and re-insert it into
the drive.
Removing the disc from the cartridge
DVD-RAM media is available in bare-disc or cartridge form. To use cartridge media in your Super
Multi-Burner Drive, you must first remove the disc from the cartridge.
Note: Media inType1cartridgesisnotremovableandcannotbeusedinthisdrive.Allothercartridge
types (2-9) are removable and can be used in your Super Multi-Burner Drive drive.
Removing the disc from the cartridge:
2a
3a
Using the tip of a ball point pen, push and break the lock pin tab1. To remove the disc, use a ball point
pen to push down on the cartridge lid lock 2and pull the cartridge lid out 3. When the cartridge lid
is open, the disc can be removed.
Note: The cartridgelidlockandthecartridgelidtabarelocatedonthesideofsomecartridges,asshown
in 2aand 3a above.
Attention
Do not touch the recording area of the disc when handling bare media.
To return the disc to the cartridge, align the label side of the disc 1with the DVD-RAM cartridge label
side. Insert the disc and close the cartridge lid 2. A clicking sound will occur when the lid closed.
Using CD-Rs and CD-RWs
The Super Multi-Burner Drive can also write to CD-R and CD-RW discs. CD-RW discs can be erased and
reused many times, while CD-R discs can be written to only once. Carefully handle and clean discs,
especially writable media types. Refer to “Handling and caring for a disc” on page 3-3 for information on
how you can prolong the life of your discs.
rated for 40x speed or higher is required. For best results, limit write-speed to the media speed rating.
The Multimedia Center for Think Offerings software included in the option kit will allow you to limit
the maximum recording speed as needed.
Your computer comes equipped to play back audio CDs using Windows Media Player. In addition, you
can use WinDVD or a third party audio player to play back Audio CDs. Audio CDs will autoplay when
inserted to a Windows menu that allows you to choose from the players that are installed in your system.
CDs that have both audio and data will start any Autoplay programs in the Data section instead of
putting up a menu. To play the audio with both, cancel the data portion, right click on the drive letter in
My Computer, and select Play.
To play audio CDs on your drive, you must enable digital playback.
Configuring the drive for digital playback
If you have Windows XP, your drive should be automatically configured for digital playback.
If you have Windows 2000, you will need to configure your system to use digital playback. Please refer
to “Enabling digital audio extraction for Windows 2000” on page C-2, for step-by-step instructions on
how to enable digital extraction.
Configuring the playback application for digital playback
Your CD playback application must also be configured for digital playback for CD audio to be heard on
your system. If you want to use Windows Media Player as your playback application, follow the
instructions in “Enabling digital audio extraction for Windows 2000” on page C-2, to enable this feature
in Windows Media Player. If you have a third-party CD player application, refer to that application’s
documentation for details.
Using DVD+Rs, DVD-Rs, DVD+RWs, DVD-RWs, DVD+R DLs, and
DVD-R DLs
The Super Multi-Burner Drive can write to DVD+R, DVD-R, DVD+RW, DVD-RW, DVD+R DL, and
DVD-R DLs discs. Yo u can use DVD+R, DVD-R, DVD+RW, and DVD-RW discs to store data, archive
files, and copy files from another DVD.
Standard DVD+R and DVD-R discs have a capacity of 4.7GB of data or video. Dual layer DVD-R and
double layer DVD+R discs can hold 8.5GB of data or video.
DVD+R and DVD-R discs cannot be erased but can be used with standard DVD-ROM drives and DVD
players. DL discs are only compatible with newer computer DVD-ROM drives and consumer electronic
devices. DVD+RW and DVD-RW discs can be erased and rewritten but can be used only with newer
DVD-RW-compatible DVD-ROM drives.
DVD+R and DVD-R discs can be created as open (appendable) or closed (not appendable). Many
consumer electronics devices and older DVD-ROMs can only read closed discs. The Super Multi-Burner
software allows you to specify whether you want to close the disc when you create it.
Installing software
Allofthesoftwareforthedriveiscontainedonthe User’s GuideandSoftwareCD.The User’s Guideand
Software CD contains this User’s Guide, Multimedia Center for Think Offerings, DLA, Intervideo
WinDVD and WinDVD Creator Plus. Complete the following procedure to install the software:
1.InserttheUser’sGuideandSoftwareCDintothedrive.IftheCDstartsautomatically, skip to step 6.
Note: For full drive functionality, install all software applications listed in the browser window except
the UDF Reader. This is for other computers that do not recognize UDF files.
Note: The quickinstallwilloverwriteanyversionsofthesoftwarethatarealreadyinstalled.
Using Intervideo WinDVD Creator
With Intervideo WinDVD Creator you can capture, edit, and record video and audio files. You can also
use Intervideo WinDVD Creator to create and record DVD videos using your own video and audio files.
For more detailed information on Intervideo’s WinDVD Creator features, refer to the online WinDVD
Creator User’s Guide on the User’s Guide and Software CD.
The main function areas within the WinDVD Creator main window are Capture, Edit, Author, and Make Movie. Fromthesefunctions,youcanimportandedityourownvideoandaudiofiles;thensavethem
into any of the following supported formats: MPEG-1, MPEG-2, ASF, WMV, and AVI.
When you have prepared your video and audio files, by going through the Capture and Edit steps, you
can then add a customized menu from within the Author function. You can import your own still images
to use as menu backgrounds or select one of the sample images. When your movie is ready, proceed to
MakeMovie where youcanselecttheoutputformatandvideostandardusedincreatingyourmovie.
Write your movie to disc or save it to the hard disk drive for writing later. If you use WinDVD Creator
Plus to create a DVD image on your hard disk drive, you can select Load Image to Burn from the Project
menu.
WinDVD Creator also offers the capability to record video directly to DVD-recordable media using Disk Manager without usinganyadditionalspaceontheharddiskdrive.WithDiskManager,youcancapture
new video or use video files that you already have, and then finish your movie by creating a customized
menu. Your movie can be created in +VR or -VR video formats. Through Disk Manager, you can edit
your movie at any time, adding or deleting video segments or changing your customized menu.
This section describes how to use and customize the DVD Player software. You can find current
information on DVD Player software in the readme file on the User’s Guide and Software CD. Before using
WinDVD, you may have to update some of your operating system components.
Operating system support
To update your operating system, select one of the following procedures:
vWindows Server2003,WindowsServer2000,Windows95: Youmustinstallthelatestservicepack,
Internet Explorer 5, and DirectX.
v Windows 98, Windows 98 Second Edition, Windows Me: You must install DirectX.
v Windows 95 OSR2: You must install Internet Explorer 5 and DirectX.
v Windows 2000: You must install service pack 2 or higher, and DirectX.
v Windows NT: Windows NT: You must install Service Pack 6 along with Internet Explorer 5, DirectX,
and a third party IDE DMA driver. This configuration is not supported due to Microsoft not providing
any official DirectX for Windows NT.
Windows 95 OSR2.0, or OSR2.1. v 4.00.950C means that your version is Windows 95 OSR2.
Chapter 3. Using the drive 3-7
Page 28
Starting WinDVD
When you insert a DVD Video disc into the drive, the DVD Player software will automatically start and
begin to play the video disc. Under Windows XP, you will be given a choice of which player to use from
all the players installed on your system.
If the DVD disc contains both video and program content, the program content will automatically play.
To view the video content of a video or program DVD disc, go to the Start menu, launch WinDVD, and
click Play.
With Microsoft Windows XP, you can also play DVD Video content by using the Windows Media Player
application.
Changing the DVD region code
Regionalization and Copy Protection (the DVD region code) uses the content scramble system (CSS)
standard to prevent unauthorized duplication of the intellectual property rights distributed on DVDs. It
was originally requested by the Motion Picture Association of America (MPAA) to address video piracy,
but is applicable to any content. CSS works by inhibiting the transmission of unencrypted data without
proper authorization. Playback systems must license CSS to decode the encrypted data.
The CSS specification divides the world into seven unique regions. Content designated for one region
cannot be read by playback systems in another region. While CSS is used to prevent digital copies of the
DVD content, another technology devised by Macrovision is used to prevent analog copies of the DVD
content. The Macrovision standard is a scrambling system widely used by the movie industry to prevent
unauthorized duplication of video content using commercial VCRs. DVD playback systems must support
both CSS and Macrovision copy protection standards.
The first time that you insert a DVD Video disc into the drive, you will be prompted to set the region. If
you relocate to a different region of the world, you can use the DVD Player software to change the region
code.
Note: You can changetheDVDregioncodeonlyfivetimes.Afteryoumakefiveregioncodechanges,
the drive can play only MPEG-2 video titles that are associated with the fifth region code that you
set.
To change the region code, do the following:
1.Turn on your computer and start your operating system.
The
WinDVD: IDE DMA, Internet Explorer 5, and DirectX 8.1. This section provides instructions for updating
various operating systems to enable DVD playback. See Appendix C, “Customizing the device driver
configuration settings,” on page C-1 for information on enabling DMA bus mastering and for locating
video device drivers.
Direct-to-Disc (DLA) is provided so that you can write data to DVD-RAM, DVD-RW, DVD-R, DVD+RW,
DVD+R, CD-R, and CD-RW media. DVD-RAM, DVD-RW, DVD+RW, and CD-RW media can be written
to many times, while DVD-R, DVD+R, and CD-R media can only be formatted and written to once.
To format and write to DVD-RAM, DVD-RW, DVD-R, DVD+RW, DVD+R, CD-R, or CD-RW media, do
the following:
2.Ifthe″usewithDLA″menuitemisnotselectedinWindowsXP, Windows XP CD recording will be
used.
Using the Multimedia Center for Think Offerings application
You can use the Multimedia Center for Think Offerings application to burn data, audio, video, CD and
DVDs. Yo u can also access tools and utilities for working with rewritable media. The Multimedia Center
for Think Offerings application also has projects to manage disk images and create file backups.
To start the Multimedia Center for Think Offerings application in Windows XP, click Start -> All Programs -> MultimediaCenterforThinkOfferings -> MultimediaCenterHome.
When the Multimedia Center first starts, you are taken to a Quick Links page. This page shows the four
most used tasks for your convenience. To make an Audio or Data disc, select the appropriate tab and
select the task you want to perform. To copy a disc, make a disc image, or burn a previously saved
image, select the Copy tab. To use Direct-to-disc (DLA), select the Data tab. To erase a rewritable disc,
select the Tools tab.
You can access the Data, Audio, and Copy tabs directly from the Start menu as RecordNow Copy,
RecordNow Data, and RecordNow Audio by clicking Start -> All Programs -> Multimedia Center for ThinkOfferings.
To make a bootable CD or DVD, begin a data project and click the bootable CD button in the upper right
corner of the project window. You will be prompted to select a boot image from your hard disc or make a
boot image from a floppy disc.
Chapter 3. Using the drive 3-9
Page 30
For detailed instructions on using the Multimedia Center, consult the on-line helps.
Copying and imaging discs
You can use the Multimedia Center for Think Offerings application to make copies and save images of
your CDs and DVDs. Yo u can also create CDs and DVDs from images that you have previously saved on
your hard disk. The Multimedia Center can only save images in ISO and GI formats. ISO formats can
only be used for data CDs. All other disc formats require GI images.
Saved DVD images can be as large as 9GB, and CD images as large as 730MB. Ensure that you have
adequate hard disk space before proceeding.
more information on copyright law, consult your legal advisor.
Printing labels
The Multimedia Center for Think Offerings application has a project called the Express Labeller that can
be used to create paper labels or directly label LightScribe media. The Express Labeller allows you to
create disc labels using built-in templates or by using your own graphics and text.
To start the Express Labeller within the Multimedia Center for Think Offerings application, click the
Tools tab, andthenclickLabelDisc.
To start Express Labeller directly from Windows XP, click Start -> All Programs -> Multimedia Center forThinkOfferings -> ExpressLabeller.
Within the Express Labeller you can add text and graphics to your disc label. Once you have created
your label, click Print to create the label on paper or LightScribe disk media.
To print the label on paper, load your printer with CD label paper, click your printer in the Printer box,
click the tray where you have loaded label paper, and click the OK button.
To print the label on LightScribe media, insert a LightScribe disc in the Super Multi-Burner Drive with
the label side down, click LightScribe 12cm disc as the printer, and click the OK button.
v Physical specifications
v Power requirements
v Environmental requirements
v Read speeds
v Write speeds
v LightScribe support
Physical
The physical specifications
Physical specification
specifications
1
of the drive are listed in the following table.
Height 42 mm (1.7 in.)
Width 146 mm (5.7 in.)
Length 165 mm (6.5 in.)
Weight 800g (1.76 lb.)
Power requirements
The following table lists the power specifications by voltage level for the drive. The power specifications
are measured at the drive power connector and are nominal values.
Operation Half Height Current (mA)
5V Average 12V Average
Idle (Hold track state) 600 500
Write (Active) 1300 1000
Read (Active) 1300 1000
Seek (Access) 700 700
Label Printing 700 300
Environmental requirements
Specification Operational Nonoperational
Temperature +5° C to +45° C -30° C to +60° C
Relative humidity (noncondensing) 10% to 80% 10% to 90%
CD-RW (Ultra-Speed or Ultra-Speed+) 2.4 - 3.6 MB/s (32X ZCLV)
LightScribe support
The LightScribe function creates professional machine-inscribed CD labels, which eliminates the need for
hand-written stick-on paper labels. See Chapter 3,“Printing labels” on page 3-10, for more information.
Computer problems can be caused by hardware, software, or human error. Using the information in this
section, you might be able to solve problems yourself or gather helpful information to pass on to a
service technician. Yo u might also need to refer to your computer, operating system, or sound-adapter
documentation.
Review the following list for any problem descriptions that might fit your situation.
v Your computer or drive does not operate correctly, or the busy indicator light does not turn on.
3.Turn off the computer, unplug the cables for your computer and all attached devices, and remove
the computer cover.
4.CheckthatallpowerandSATAcablesaresecurelyattached.DisconnecttheSATAcableandcheck
it for bent or misaligned pins. If you do not find any, reconnect the cable.
5.Replacethecomputercover, and reattach all cables and power cords. Turn on the computer, restart
the operating system, and press the Open/Close button. If the tray fails to open and the busy
indicator does not light, turn off the computer and try using another 15-pin dc power cable.
When the drive is properly installed a DVD-RAM or CD-ROM icon is displayed in the My Computer
window. Double-click My Computer. If a CD-ROM icon is not present in the window that opens,
verify that the drive has been properly installed. Restart your computer. If a drive icon is still not
found, continue with the following steps:
1.ClickStart.
2.SelectSettings.
3.SelectControlPanel.
4.ClickSystem.
5.ClicktheDeviceManagertab.
6.Double-clickViewDevicesbyType.
7.SelectIDEATA/ATAPI Controllers from the list displayed in the Device Manager window. Verify
that there are no conflicts with the controller. The device status indicates whether the controller is
working properly.
8.SelectDVD/CD-ROMfromthelistthatisdisplayedintheDeviceManagerwindow.Verify that a
CD-ROM device is present in the list and that no conflicts exist. The device status indicates
whether the device is working properly.
9.ClickOK.
10.Closeallwindowsandrestartthecomputer.
If the device icon is still not present, check cable connections and resolve any conflicts that might exist.
v The drive is not recognized by the operating system, or the drive performs erratically.
Some computers have Compatible and High Performance modes for mass storage devices. Normally,
the drive functions better under the High Performance mode. However, if your drive is not functioning
properly in that mode, you might need to use the Compatible mode.
Use the following procedure to check the configuration-setup information for your computer.
3.Enabledigitalaudioextraction.Formoreinformation,see“Enablingdigitalaudioextractionfor
Windows 2000” on page C-2
Youreceiveanerrormessage.
v
Take the following actions for these common error messages:
– CDR-103
The disc in the Super Multi-Burner Drive is not High Sierra, ISO 9660, or UDF format.
The Super Multi-Burner Drive does not support the media.
– CDR-101
A ″not ready reading the drive″ situation occurs when you try to access the Super Multi-Burner
Drive before the drive is ready. The busy indicator lights when you attempt to access the drive after
loading a disc into the loading tray. Wait until the busy indicator is no longer lit before attempting
to access the drive.
2.DeletetheregistryvaluefoundatHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} name ″LowerFilters″ and reboot the
system.
Appendix C. Customizing the device driver configuration
settings
Microsoft Windows 2000 Professional has two device-driver configuration parameters: Auto Insert Notify
and DMA.
The Auto Insert Notify parameter enables the computer to start playing or accessing the disc
automatically after being inserted in the drive. The DMA parameter improves the computer performance
by having the computer DMA controller handle data transfers from the CD to memory, freeing the
computer’s microprocessor to perform more important tasks. For example, activating DMA might make
movies and games run more smoothly because the microprocessor is allocating more processing time to
video.
Enabling DMA for Windows 2000 Professional
To change the parameter settings for Windows 2000 Professional, do the following:
1.ClickStart.
2.ClickSettings.
3.ClickControlPanel.
4.Double-clickSystem.
5.ClicktheHardwaretab.
6.ClicktheDeviceManagerbutton.
7.ClicktheIDEATA/ATAPI controller to expand the tree.
Enabling digital audio extraction for Windows 2000
Your system must be properly configured to play back digital audio from this drive. There are two
setting that must be configured. One setting is in the device properties, and a second setting is in
Windows Media Player.
To set the device properties, perform the following procedure:
Digital audio extraction is enabled on the Super Multi-Burner Drive automatically under Windows XP.
You may need to configure Windows Media Player to play audio back digitally. Follow this procedure to
configure Windows Media Player:
1.ToopenWindowsMediaPlayer,clickStart->AllPrograms->Accessories->Entertainment->
Windows Media Player.
The following information describes the technical support that is available for your product, during the
warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited
Warranty for a full explanation of Lenovo warranty terms.
Online technical support
Online technical support is available during the life of your product through the Personal Computing
Support Web site at http://www.lenovo.com/support.
During the warranty period, assistance for replacement or exchange of defective components is available.
In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your
location. Your technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be withdrawn or made
available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing.
Additional support offerings, including step-by-step installation assistance, are available for a nominal
fee.
To assist the technical support representative, have available as much of the following information as
possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number, and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
possible,beatyourcomputer. Your technical support representative might want to walk you through
If
the problem during the call.
For a list of Service and Support phone numbers, see“Worldwide telephone list” on page E-14. Phone
numbers are subject to change without notice. For the most current phone numbers, go to
http://www.lenovo.com/support and click Support phone list. If the number for your country or region
is not listed, contact your reseller or Lenovo marketing representative.
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country-unique Terms, and Part 3 Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo
Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale. The term “Machine” means a Lenovo machine, its options,
features, conversions, upgrades or peripheral products, or any combination of them. The term “Machine” does not
include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing
in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract.
What this Warranty Covers
Lenovo warrants that each Machine 1) is free from defects in materials and workmanship and 2)
conforms to Lenovo’s Official Published Specifications (“Specifications”) which are available on request.
The warranty period for the Machine starts on the original date of installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the date of installation unless Lenovo
or your reseller informs you otherwise. Unless Lenovo specifies otherwise, these warranties apply only in
the country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine, or installed subsequently;
v failure resulting from misuse, accident, modification, unsuitable physical or operating environment, or
improper maintenance by you;
v failure caused by a product for which Lenovo is not responsible; and
v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into
Lenovo does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as assistance with "how-to"
questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES
OF ANY KIND.
How to Obtain Warranty Service
Warranty service may be provided by Lenovo, IBM, your reseller if authorized to perform warranty
service, or an authorized warranty service provider. Each of them is referred to as a “Service Provider.”
If the Machine does not function as warranted during the warranty period, contact a Service Provider. If
you do not register the Machine with Lenovo, you may be required to present proof of purchase as
evidence of your entitlement to warranty service.
What Lenovo Will Do to Correct Problems
When you contact a Service Provider for service, you must follow the problem determination and
resolution procedures that we specify. An initial diagnosis of your problem can be made either by a
technician over the telephone or electronically by access to a support Website.
The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.
You are responsible for downloading and installing designated software updates from a support web site
or from other electronic media, and following the instructions that your Service Provider provides.
Software updates may include basic input/output system code (called “BIOS”), utility programs, device
drivers, and other software updates.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse,
speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install.
If the Machine does not function as warranted during the warranty period and your problem cannot be
resolved over the telephone or electronically, through your application of software updates, or with a
CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or
2) replace it with one that is at least functionally equivalent. If your Service Provider is unable to do
either, you may return the Machine to your place of purchase and your money will be refunded.
As part of the warranty service, your Service Provider may also install selected engineering changes that
apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item your Service Provider
replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed
items are genuine and unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item.
Your Additional Responsibilities
Before your Service Provider exchanges a Machine or part, you agree to remove all features, parts,
options, alterations, and attachments not under warranty service.
the Machine (to the extent technically possible), (b) allow your Service Provider or a supplier to
process on your behalf any remaining Personal Data as your Service Provider considers necessary to
fulfill its obligations under this Statement of Limited Warranty (which may include shipping the
Machine for such processing to other service locations around the world), and (c) ensure that such
processing complies with any laws applicable to such Personal Data.
Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service
Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation
charges.
Neither Lenovo nor your Service Provider are responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return for any reason. You should remove all
such information from the Machine prior to its return.
Circumstances may arise where, because of a default on Lenovo’s part or other liability, you are entitled
to recover damages from Lenovo. In each such instance, regardless of the basis on which you are entitled
to claim damages from Lenovo (including fundamental breach, negligence, misrepresentation, or other
contract or tort claim), except for any liability that cannot be waived or limited by applicable laws,
Lenovo is liable for no more than
1.damagesforbodilyinjury(includingdeath)anddamagetorealpropertyandtangiblepersonal
property for which Lenovo is legally liable; and
2.theamountofanyotheractualdirectdamages,uptothechargesfortheMachinethatissubjectof
the claim.
This
which Lenovo, its suppliers, resellers, and your Service Provider are collectively responsible.
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law
Both you and Lenovo consent to the application of the laws of the country in which you acquired the
Machine to govern, interpret, and enforce all of your and Lenovo’s rights, duties, and obligations arising
from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without
regard to conflict of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in which you acquired
the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary
Commercial Court of the city of Buenos Aires.
Appendix E. Lenovo Statement of Limited Warranty E-3
Page 50
BOLIVIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of
the city of La Paz.
BRAZIL
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the court of
Rio de Janeiro, RJ.
CHILE
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Civil
Courts of Justice of Santiago.
COLOMBIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of
the Republic of Colombia.
ECUADOR
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of
Quito.
MEXICO
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal
Courts of Mexico City, Federal District.
PARAGUAY
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of
the city of Asuncion.
PERU
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges
and Tribunals of the Judicial District of Lima, Cercado.
Limitation of Liability: The following is added at the end of this section:
In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this
section will not apply to damages caused by Lenovo’s willful misconduct (″dolo″) or gross negligence
(″culpa inexcusable″).
URUGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the City of
Montevideo Court’s Jurisdiction.
VENEZUELA
Jurisdiction:
Thefollowingisaddedafterthefirstsentence:
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Courts of
the Metropolitan Area Of the City of Caracas.
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM service in Canada or the United States, call 1-800-IBM-SERV
(426-7378).
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real property and tangible personal
property caused by Lenovo’s negligence; and
GoverningLaw: The followingreplaces"lawsofthecountryinwhichyouacquiredtheMachine"inthefirst
sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first
sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may have under the Trade
Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the
applicable legislation.
Limitation of Liability: The following is added to this section:
Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other
similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of
equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title,
or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption,
then none of the limitations in this paragraph apply.
GoverningLaw: The followingreplaces"laws ofthecountryinwhichyouacquiredtheMachine″ inthefirst
sentence:
laws of the State or Territory.
CAMBODIA AND LAOS
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first
sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, AND LAOS
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled
by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore
International Arbitration Center (″SIAC Rules″) then in effect. The arbitration award shall be final and
binding for the parties without appeal and shall be in writing and set forth the findings of fact and the
conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the
SIAC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from
the stage they were at when the vacancy occurred.
Appendix E. Lenovo Statement of Limited Warranty E-5
Page 52
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator
was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such proceedings, in the
English language. The English language version of this Statement of Limited Warranty prevails over any
other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first
sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
1.liabilityforbodilyinjury(includingdeath)ordamagetorealpropertyandtangiblepersonalproperty
will be limited to that caused by Lenovo’s negligence; and
2.astoanyotheractualdamagearisinginanysituationinvolvingnonperformancebyLenovopursuant
to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you
for the individual Machine that is the subject of the claim.
Arbitration:
Thefollowingisaddedunderthisheading
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled
by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect.
The arbitration award shall be final and binding for the parties without appeal and shall be in writing
and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar
Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall
continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator
was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such proceedings, in the
English language. The English language version of this Statement of Limited Warranty prevails over any
other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
MALAYSIA
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have under the Consumer
Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees
Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the
purposes of a business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees
Act 1993, the limitations in this Section are subject to the limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces ″laws of the country in which you acquired the Machine″ in the first
sentence:
laws of the State of New York, United States of America (except when local law requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, INCIDENTAL, OR
INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added: under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled
by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the
Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal
and shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the
Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the respective nominating
party. Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator
was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such proceedings, in the
English language. The English language version of this Statement of Limited Warranty prevails over any
other language version.
SINGAPORE
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from Lenovo or a Lenovo
reseller.
How to Obtain Warranty Service:
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain,
Sweden, Switzerland, United Kingdom, Vatican State, and any country subsequently added to the European Union,
as from the date of accession):
The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western
Europe countries provided the Machines have been announced and made available in such countries.
Appendix E. Lenovo Statement of Limited Warranty E-7
Page 54
If you purchase a Machine in one of the Western European countries, as defined above, you may obtain
warranty service for that Machine in any of those countries from a Service Provider, provided the
Machine has been announced and made available by Lenovo in the country in which you wish to obtain
service.
If you purchased a Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina,
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia,
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those
countries from a Service Provider, provided the Machine has been announced and made available by
Lenovo in the country in which you wish to obtain service.
If you purchase a Machine in a Middle Eastern or African country, you may obtain warranty service for
that Machine from a Service Provider within the country of purchase, provided the Machine has been
announced and made available by Lenovo in that country. Warranty service in Africa is available within
50 kilometers of a Service Provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of a Service Provider.
Governing Law:
Thephrase "the lawsofthecountryinwhichyouacquiredtheMachine"isreplacedby:
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania,
Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2) ″the lawsofFrance″ in Algeria,Benin,BurkinaFaso,Cameroon,CapeVerde,CentralAfricanRepublic,
Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar,
Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles,
Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania;
4)″thelawsofEngland″ in Angola,Bahrain,Botswana,Burundi,Egypt,Eritrea,Ethiopia,Ghana,
Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the
United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) ″the laws of South Africa″
in South Africa, Namibia, Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty
and relating thereto, including its existence, will be the competent court of law in Vienna, Austria
(Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome,
Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza,
Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related
to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the
English courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement of Limited
Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the
country of your registered office and/or commercial site location only are competent; 4) in France,
Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros,
Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo,
Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or
related to its violation or execution, including summary proceedings, will be settled exclusively by the
Commercial Court of Paris; 5) in Russia, all disputes arising out of or in relation to the interpretation, the
violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be
settled by Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and Swaziland, both of us
agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High
Court in Johannesburg; 7) in Turkey all disputes arising out of or in connection with this Statement of
Limited Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution
Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified countries, any legal
claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by,
the competent court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for
Portugal, ande)MadridforSpain; and9)intheUnitedKingdom, bothofusagreetosubmitall
disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary,
Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia,
Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this
Statement of Limited Warranty or related to its violation, termination or nullity will be finally settled
under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal
Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these
rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be
English. The decision of the arbitrators will be final and binding upon both parties. Therefore, pursuant
to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application
of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent
court in the country of installation.
InEstonia,LatviaandLithuania all disputesarisinginconnectionwiththisStatementofLimited
Warranty will be finally settled in arbitration that will be held in Helsinki, Finland in accordance with the
arbitration laws of Finland then in effect. Each party will appoint one arbitrator. The arbitrators will then
jointly appoint the chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of
Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
The warranty for Machines acquired in EU countries is valid and applicable in all EU countries provided
the Machines have been announced and made available in such countries.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM service in EU countries, see the telephone listing in Part 3 Warranty Information.
You may contact IBM service at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
Spango Valley
Greenock
Scotland PA16 0AH
CONSUMERS
Consumers have legal rights under applicable national legislation governing the sale of consumer goods.
Such rights are not affected by the warranties provided in this Statement of Limited Warranty.
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL,
SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1.Lenovo’sliabilityforanydamagesandlossesthatmayariseasaconsequenceofthefulfillmentofits
obligations under or in connection with this Statement of Limited Warranty or due to any other cause
related to this Statement of Limited Warranty is limited to the compensation of only those damages
and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment
of such obligations (if Lenovo is at fault) or of such cause, for a maximum amount equal to the
charges you paid for the Machine.
Appendix E. Lenovo Statement of Limited Warranty E-9
Page 56
The above limitation shall not apply to damages for bodily injuries (including death) and damages to
real property and tangible personal property for which Lenovo is legally liable.
2.UNDERNOCIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, D ATA; 2) INCIDENTAL OR INDIRECT
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS,
EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR
ANTICIPATED SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1.Lenovo’sliabilityforanydamagesandlossesthatmayariseasaconsequenceofthefulfillmentofits
obligations under or in connection with this Statement of Limited Warranty is limited to the
compensation of only those damages and losses proved and actually arising as an immediate and
direct consequence of the non-fulfillment of such obligations (if Lenovo is at fault), for a maximum
amount equal to the charges you paid for the Machine that has caused the damages.
The above limitation shall not apply to damages for bodily injuries (including death) and damages to
real property and tangible personal property for which Lenovo is legally liable.
2.UNDERNOCIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, D ATA; 2) INCIDENTAL OR INDIRECT
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS,
EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR
ANTICIPATED SAVINGS.
FOLLOWINGTERMSAPPLY TO THE COUNTRY SPECIFIED:
THE
AUSTRIA
The provisions of this Statement of Limited Warranty replace any applicable statutory warranties.
What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section:
The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the
Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The limitation period for consumers in action for breach of warranty is the statutory period as a
minimum. In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask
for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a
cancellation of the respective agreement for such Machine and get your money refunded.
The second paragraph does not apply.
WhatLenovoWillDotoCorrectProblems: The followingisaddedtothissection:
During the warranty period, Lenovo will reimburse you for the transportation charges for the delivery of
the failing Machine to IBM Service.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages
caused by Lenovo with fraud or gross negligence and for express warranty.
The following sentence is added to the end of item 2:
Lenovo’s liability under this item is limited to the violation of essential contractual terms in cases of
ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, Lenovo’s liability will be limited to the total amount you paid for
the Machine that is the subject of the claim.
Applicability of suppliers, resellers, and Service Providers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph of this section:
In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo,
Lenovo is liable for no more than: (items 1 and 2 unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section:
The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the
Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case your Service Provider is unable to
repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced
value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.
The second paragraph does not apply.
WhatLenovoWillDotoCorrectProblems: The followingisaddedtothissection:
During the warranty period, transportation for delivery of the failing Machine to Lenovo or IBM service
will be at Lenovo’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages
caused by Lenovo with fraud or gross negligence and for express warranty.
The following sentence is added to the end of item 2:
Lenovo’s liability under this item is limited to the violation of essential contractual terms in cases of
ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a breach of contract damaging
life, physical well-being, or health that has been caused intentionally, by gross negligence, or by a
criminal act.
The parties accept the limitations of liability as valid provisions and state that the Section 314.(2) of the
Hungarian Civil Code applies as the acquisition price as well as other advantages arising out of the
present Statement of Limited Warranty balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory conditions, including all
warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the
Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of section in its entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the
part of Lenovo in connection with, or in relation to, the subject matter of this Statement of Limited
Appendix E. Lenovo Statement of Limited Warranty E-11
Page 58
Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of
Defaults which together result in, or contribute to, substantially the same loss or damage will be treated
as one Default occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover damages from Lenovo.
This section sets out the extent of Lenovo’s liability and your sole remedy.
2.SubjectalwaystotheItemsforWhichLenovoisNotLiablebelow, Lenovo will accept unlimited
liability for physical damage to your tangible property resulting from the negligence of Lenovo.
3.Exceptasprovidedinitems1and2above,Lenovo’sentireliabilityforactualdamagesforanyone
Default will not in any event exceed 125% of the amount you paid for the Machine directly relating to
the Default.
forWhichLenovoisNotLiable
Items
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo, its
suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were
informed of the possibility of such losses:
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the Slovak Commercial
Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
Lenovo’s entire liability to you for actual damages arising in all situations involving nonperformance by
Lenovo in respect of the subject matter of this Statement of Warranty will be limited to the charge paid
by you for the individual Machine that is the subject of your claim from Lenovo.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section is in its entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the
part of Lenovo in connection with, or in relation to, the subject matter of this Statement of Limited
Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of
Defaults which together result in, or contribute to, substantially the same loss or damage will be treated
as one Default.
Circumstances may arise where, because of a Default, you are entitled to recover damages from Lenovo.
This section sets out the extent of Lenovo’s liability and your sole remedy.
the Supply of Goods and Services Act 1982, or any statutory modification or re-enactment of either
such Section.
2.Lenovowillacceptunlimitedliability, subject always to the Items for Which Lenovo is Not Liable
below, for physical damage to your tangible property resulting from the negligence of Lenovo.
3.Lenovo’sentireliabilityforactualdamagesforanyoneDefaultwillnotinanyevent,exceptas
provided in items 1 and 2 above, exceed 125% of the total purchase price payable or the charges for
the Machine directly relating to the Default.
These limits also apply to Lenovo’s suppliers, resellers and Service Providers. They state the maximum
for which Lenovo and such suppliers, resellers and Service Providers are collectively responsible.
Items for Which Lenovo is Not Liable
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo or any of
its suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were
informed of the possibility of such losses:
This Part 3 provides information regarding the warranty applicable to your Machine, including the
warranty period and type of warranty service Lenovo provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table below. NOTE: ″Region″
means either Hong Kong or Macau Special Administrative Region of China.
A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service
during the first year of the warranty period.
Machine Type Country or Region of Purchase Warranty Period
ThinkCentre and Lenovo Super
Multi-Burner Drive (Serial ATA)
Worldwide 1 year 7
Type of
Warranty
Service
Types of Warranty Service
If required, your Service Provider will provide repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described below. Scheduling of
service will depend upon the time of your call and is subject to parts availability. Service levels are
response time objectives and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside your Service Provider’s
normal service area, contact your local Service Provider representative or your reseller for country and
location specific information.
1.CustomerReplaceableUnit(″CRU″)Service
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs
require some technical skill and tools. CRU information and replacement instructions are shipped
with your Machine and are available from Lenovo at any time on your request. You may request that
a Service Provider install CRUs, at no additional charge, under the type of warranty service
designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU
whether a defective CRU must be returned. When return is required, 1) return instructions and a
container are shipped with the replacement CRU, and 2) you may be charged for the replacement
CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.
2.On-siteService
Your Service Provider will either repair or exchange the failing Machine at your location and verify its
operation. Yo u must provide suitable working area to allow disassembly and reassembly of the
Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines,
certain repairs may require sending the Machine to a designated service center.
3.CourierorDepotService*
Appendix E. Lenovo Statement of Limited Warranty E-13
Page 60
You will disconnect the failing Machine for collection arranged by your Service Provider. A shipping
container will be provided to you for you to return your Machine to a designated service center. A
courier will pick up your Machine and deliver it to the designated service center. Following its repair
or exchange, the service center will arrange the return delivery of the Machine to your location. You
are responsible for its installation and verification.
4.CustomerCarry-InorMail-InService
You will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the
failing Machine suitably packaged to a designated location. After the Machine has been repaired or
exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be
returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are
responsible for the subsequent installation and verification of the Machine.
5.CRUandOn-siteService
This type of Warranty Service is a combination of Type 1 and Type 2 (see above).
6.CRUandCourierorDepotService
This type of Warranty Service is a combination of Type 1 and Type 3 (see above).
7.CRUandCustomerCarry-InorMail-InService
This type of Warranty Service is a combination of Type 1 and Type 4 (see above).
When
warranty service is appropriate for the repair.
* This type of service is called ThinkPad EasyServ or EasyServ in some countries.
To obtain warranty service contact a Service Provider. In Canada or the United States, call
1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone numbers, go to
http://www.lenovo.com/support and click Support phone list.
Country or Region Telephone Number
Africa Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact your Lenovo service provider
Argentina 0800-666-0011 (Spanish)
Australia 131-426 (English)
Austria Up and running support: 01-24592-5901
Warranty service and support: 01-211-454-610
(German)
Belgium Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Warranty service and support: 02-225-3611 (Dutch, French)
Bolivia 0800-0189 (Spanish)
Brazil Sao Paulo region: (11) 3889-8986
Toll free outside Sao Paulo region: 0800-7014-815
(Brazilian Portuguese)
Home PC: 852-2825-7799
Commercial PC: 852-8205-0333
ThinkPad and WorkPad: 852-2825-6580
(Cantonese, English, Putonghua)
Colombia 1-800-912-3021 (Spanish)
Costa Rica 284-3911 (Spanish)
Croatia 0800-0426
Cyprus +357-22-841100
Czech Republic +420-2-7213-1316
Denmark Up and running support: 4520-8200
Warranty service and support: 7010-5150
(Danish)
Dominican Republic 566-4755
566-5161 ext. 8201
Toll Free within the Dominican Republic: 1-200-1929
(Spanish)
Ecuador 1-800-426911 (Spanish)
El Salvador 250-5696 (Spanish)
Estonia +386-61-1796-699
Finland Up and running support: 09-459-6960
Warranty service and support: +358-800-1-4260
(Finnish)
France Up and running support: 0238-557-450
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany Up and running support: 07032-15-49201
Warranty service and support: 01805-25-35-58
(German)
Greece +30-210-680-1700
Guatemala 335-8490 (Spanish)
Honduras Tegucigalpa & San Pedro Sula: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary +36-1-382-5720
India 1600-44-6666
Alternate Toll Free: +91-80-2678-8940
(English)
Indonesia 800-140-3555
+62-21-251-2955
(English, Bahasa Indonesian)
Ireland Up and running support: 01-815-9202
Warranty service and support: 01-881-1444
(English)
Israel +972-3-531-3900 (Hebrew)
+972-3-531-3900 (English)
8:30AM - 5:00PM Sunday - Thursday (Local time)
Appendix E. Lenovo Statement of Limited Warranty E-15
Page 62
Country or Region Telephone Number
Italy Up and running support: 02-7031-6101
Warranty service and support: +39-800-820094
(Italian)
Japan Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
Both of the above numbers will be answered with a Japanese language voice prompt. For
telephone support in English, please wait for the Japanese voice prompt to end, and an
operator will answer. Please ask for ″English support please,″ and your call will be
transferred to an English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
Korea 1588-5801 (Korean)
Latvia +386-61-1796-699
Lithuania +386-61-1796-699
Luxembourg +352-298-977-5063 (French)
Malaysia 1800-88-8558 (English, Bahasa Melayu)
Malta +356-23-4175
Mexico 001-866-434-2080 (Spanish)
Middle East +44 (0)1475-555-055
Netherlands +31-20-514-5770 (Dutch)
New Zealand 0800-446-149 (English)
Nicaragua 255-6658 (Spanish)
Norway Up and running support: 6681-1100
Warranty service and support: 8152-1550
(Norwegian)
Warranty service and support: 077-117-1040
(Swedish)
Switzerland Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54
(German, French, Italian)
Taiwan 886-2-8723-9799 (Mandarin)
Thailand 1-800-299-229 (Thai)
Turkey 00800-4463-2041
(Turkish)
United Kingdom Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
(English)
United States 1-800-426-7378
(English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160
(English, Vietnamese)
Guarantee supplement for Mexico
This supplement is considered part of Lenovo’s Statement of Limited Warranty and shall be effective
solely and exclusively for products distributed and commercialized within Territory of the Mexican
United States. In the event of a conflict, the terms of this supplement shall apply.
All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for
installation defects from the date of purchase. Lenovo is not responsible for the information in such
software programs and/or any additional software programs installed by you or installed after purchase
of the product.
Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.
In the event that warranty repair is required please call the Customer Support Center at 001-866-434-2080,
where you will be directed to the nearest Authorized Service Center. Should no Authorized Service
Center exist in your city, location or within 70 kilometers of your city or location, the guarantee includes
any reasonable delivery charges related to the transportation of the product to our nearest Authorized
Service Center. Please call the nearest Authorized Service Center to obtain the necessary approvals or
information concerning the shipment of the product and the shipment address.
To obtain a list of Authorized Service Centers, please visit: http://www.lenovo.com/mx/es/servicios
Manufactured by:
SCI Systems de México, S.A. de C.V.
Av. De la Solidaridad Iberoamericana No. 7020
Appendix E. Lenovo Statement of Limited Warranty E-17
Page 64
Col. Club de Golf Atlas
El Salto, Jalisco, México
C.P. 45680,
Tel. 01-800-3676900
Marketing by:
Lenovo de México, Comercialización y
Servicios, S. A. de C. V.
Alfonso Nápoles Gándara No 3111
Parque Corporativo de Peña Blanca
Delegación Álvaro Obregón
México, D.F., México
C.P. 01210,
Tel. 01-800-00-325-00
Lenovo may not offer the products, services, or features discussed in this document in all countries.
Consult your local Lenovo representative for information on the products and services currently available
in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply
that only that Lenovo product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any other product,
program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. Yo u can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO
GROUPLTD.PROVIDESTHISPUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in
this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in
this document does not affect or change Lenovo product specifications or warranties. Nothing in this
document shall operate as an express or implied license or indemnity under the intellectual property
rights of Lenovo or third parties. All information contained in this document was obtained in specific
environments and is presented as an illustration. The result obtained in other operating environments
may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate
without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not
in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part
of the materials for this Lenovo product, and use of those We b sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the
result obtained in other operating environments may vary significantly. Some measurements may have
been made on development-level systems and there is no guarantee that these measurements will be the
same on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
The following information refers to the ThinkCentre and Lenovo Super Multi-Burner Drive (Serial ATA).
Federal Communications Commission (FCC) Declaration of Conformity
ThinkCentre and Lenovo Super Multi-Burner Drive (Serial ATA) - (Option Part Number - 41N620)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which the receiver is
Lenovo is not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Responsible party:
Lenovo (United States) Incorporated
One Manhattanville Road
Purchase, New York 10577
Telephone: (919) 254-0532
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
EU-EMC Directive (89/336/EEC) as amended by Directive 93/86/EEC EN 55022 class B Statement of
Compliance
Hinweis für Geräte der Klasse B EU-Richtlinie zur ElektromagnetischenVerträglichkeit Dieses Produkt
entspricht den Schutzanforderungen der EU-Richtlinie 89/336/EWG zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten.
und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonGeräten Dieses
Produkt entspricht dem ″Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)″. Dies
ist die Umsetzung der EU-Richtlinie 89/336/EWG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Geräten (EMVG) vom 18. September 1998 (bzw. der EMC EG Richtlinie 89/336) für Geräte der Klasse
B Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen.
Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland)
GmbH, Pascalstr. 100, D-70569 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.)
European Union - Compliance to the Electromagnetic Compatibility Directive
This product is in conformity with the protection requirements of EU Council Directive 89/336/ECC on
the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo
cannot accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of option cards from other
manufacturers.
This product has been tested and found to comply with the limits for Class B Information Technology
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for
typical residential environments to provide reasonable protection against interference with licensed
communication devices.
Avis de conformité à la directive de l’Union Européenne
Le présent produit satisfait aux exigences de protection énoncées dans la directive 89/336/CEE du
Conseil concernant le rapprochement des législations des Etats membres relatives à la compatibilité
électromagnétique. Lenovo décline toute responsabilité en cas de non-respect de cette directive résultant
d’une modification non recommandée du produit, y compris l’ajout de cartes en option non Lenovo.
Ce produit respecte les limites des caractéristiques d’immunité des appareils de traitement de
l’information définies par la classe B de la norme européenne EN 55022 (CISPR 22). La conformité aux
spécifications de la classe B offre une garantie acceptable contre les perturbations avec les appareils de
communication agréés, dans les zones résidentielles.
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva 89/336/CEE en lo que
a la legislatura de los Estados Miembros sobre compatibilidad electromagnética se refiere.
Lenovo no puede aceptar responsabilidad alguna si este producto deja de satisfacer dichos requisitos de
protección como resultado de una modificación no recomendada del producto, incluyendo el ajuste de
tarjetas de opción que no sean Lenovo.
Este producto ha sido probado y satisface los límites para Equipos Informáticos Clase B de conformidad
con el Estándar Europeo EN 55022. Los límites para los equipos de Clase B se han establecido para
entornos residenciales típicos a fin de proporcionar una protección razonable contra las interferencias con
dispositivos de comunicación licenciados.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva del Consiglio
dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa degli stati membri in materia di
compatibilità elettromagnetica.
Lenovo non accetta responsabilità alcuna per la mancata conformità alle normative di protezione dovuta
a modifiche non consigliate al prodotto, compresa l’installazione di schede e componenti di marca diversa
da Lenovo.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti stabiliti per le
apparecchiature di informatica Classe B ai sensi del Norma Europea EN 55022. I limiti delle
apparecchiature della Classe B sono stati stabiliti al fine di fornire ragionevole protezione da interferenze
mediante dispositivi di comunicazione in concessione in ambienti residenziali tipici.
Korea Class B Compliance
Japan VCCI Class B Compliance
Japanese statement of compliance for products less than or equal to 20 A per phase