Lenovo 3853, 3034, 3307, 3244, 3131 User Manual

...

ThinkCentre UserGuide

MachineTypes:3034,3131,3142,3244,3257,3307,3356,

3557,3692,3853,4394,5092,5226,5296,6667,and6673

3467,

ThinkCentre UserGuide

MachineTypes:3034,3131,3142,3244,3257,3307,3356,

3557,3692,3853,4394,5092,5226,5296,6667,and6673

3467,

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheThinkCentre SafetyandWarrantyGuideandAppendixA“Notices”onpage49

FirstEdition(October2010)

©CopyrightLenovo2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant aGeneralServicesAdministration“GSA ”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth inContractNo.GS-35F-05925.

Contents

Importantsafetyinformation.....vii

Chapter1.Productoverview......1

Features..................1

Specications................3

Softwareoverview..............4

SoftwareprovidedbyLenovo........4

AdobeReader..............6

Antivirussoftware.............6

Locations..................6

Locatingconnectorsonthefrontofyour

computer................6

Locatingconnectorsontherearofyour

computer................7

Locatingcomponents...........8

Locatingpartsonthesystemboard.....9

Chapter2.Installingorreplacing

hardware...............11

Handlingstatic-sensitivedevices.......11

Installingorreplacinghardware........11

Installingexternaloptions........11

Openingthecomputercover.......12

Removingandreinstallingthefrontbezel..12 Installingorreplacingamemorymodule...13

Replacingtheharddiskdrive.......14

Replacingtheopticaldrive........16

Replacingthebattery..........17

Replacingtheheatsink.........18

Replacingtheinternalspeaker.......19

ReplacingthefrontaudioandUSB

assembly...............20

Replacingtheacpoweradapter......21

Replacingtheacpoweradapterbracket...22

Replacingthekeyboardormouse.....25

Completingthepartsreplacement.....25

Installingsecurityfeatures..........26

Integratedcablelock..........26

Passwordprotection..........27

Erasinglostorforgottenpasswords(clearing

CMOS)................27

Performingarecoveryoperation......31

UsingtheRescueandRecoveryworkspace...31

Creatingandusingarescuemedium......32

Creatingarescuemedium........32

Usingarescuemedium.........33

Installingorreinstallingdevicedrivers.....33

Solvingrecoveryproblems..........34

Chapter4.UsingtheSetupUtility

program................35

StartingtheSetupUtilityprogram.......35

Viewingandchangingsettings........35

Usingpasswords..............35

Passwordconsiderations.........35

Power-OnPassword..........36

AdministratorPassword.........36

HardDiskPassword...........36

Setting,changing,anddeletingapassword.36

Enablingordisablingadevice........36

Selectingastartupdevice..........37

Selectingatemporarystartupdevice....37

Selectingorchangingthestartupdevice

sequence...............37

ExitingfromtheSetupUtilityprogram.....37

Chapter5.Updatingsystem

programs...............39

Usingsystemprograms...........39

Updating(ashing)theBIOSfromadisc....39

Updating(ashing)theBIOSfromyouroperating

system..................40

RecoveringfromaPOST/BIOSupdatefailure..40

Chapter6.T roubleshootingand

diagnostics..............41

Basictroubleshooting............41

Diagnosticprograms............42

LenovoThinkVantageToolbox.......42

PC-DoctorforRescueandRecovery....43

PC-DoctorforDOS...........43

Cleaninganopticalmouse..........44

Chapter3.Recoveryinformation...29

Creatingandusingrecoverymedia......29

Creatingrecoverymedia.........29

Usingrecoverymedia..........30

Performingbackupandrecoveryoperations...30

Performingabackupoperation......30

©CopyrightLenovo2010

Chapter7.Gettinginformation,help,

andservice..............45

Informationresources............45

OnlineBooksfolder...........45

LenovoThinkVantageTools........45

ThinkVantageProductivityCenter.....45

LenovoWelcome............46

AccessHelp..............46

SafetyandWarranty...........46

LenovoWebsite(http://www.lenovo.com)..46

Helpandservice..............47

Usingthedocumentationanddiagnostic

programs...............47

Callingforservice............47

Usingotherservices..........48

Purchasingadditionalservices......48

AppendixA.Notices.........49

Televisionoutputnotice...........50

EuropeanconformanceCEmark.......50

Trademarks................50

Index..................51

viThinkCentreUserGuide

Importantsafetyinformation

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheThinkCentreSafetyandWarrantyGuidethatyoureceivedwiththisproductfor thelatestsafetyinformation.Readingandunderstandingthissafetyinformationreducestheriskof personalinjuryandordamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable DocumentFormat(PDF)versionfromtheLenovo http://www.lenovo.com/support

SupportWebsiteat:

©CopyrightLenovo2010

vii

viiiThinkCentreUserGuide

Chapter1.Productoverview

Thischapterdescribesthecomputerfeatures,specications,preinstalledsoftwareprograms,andpart andconnectorlocations.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage35

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

•IntelCorei5microprocessor

•IntelPentium

Memory

•Supportsuptotwodoubledatarate3smalloutlinedualinlinememorymodules(DDR3SODIMMs)

Core™i3microprocessor

microprocessor

Internaldrives

•Opticaldrive

•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive(availableinsomemodels)

Videosubsystem

•IntegratedgraphicscardforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PeripheralComponentInterconnect(PCI)Faxmodem(availableinsomemodels)

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•IntelActiveManagementTechnology(AMT)(availableonsomemodels)

©CopyrightLenovo2010

•IntelMatrixStorageManager

•PrebootExecutionEnvironment(PXE)

•SecureManagedClient(SMC)(somemodels)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN

•WakeonRing

•WindowsManagementInstrumentation(WMI)

Input/Output(I/O)features

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•Ethernetconnector

•OneDisplayPortconnector

•One9-pinserialport(optional)

•OnePersonalSystem/2

(PS/2

)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•OneVGAmonitorconnector

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and microphoneconnector)

•T woaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectorsonthefrontofyourcomputer”onpage6

and“Locating

connectorsontherearofyourcomputer”onpage7.

Expansion

•Oneharddiskdrivebay

•Oneopticaldrivebay

•OnePCIcardslot

PowerSupply

•130-wattpoweradapter

•AdvancedCongurationandPowerInterface(ACPI)support

Securityfeatures

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)

•Enablingordisablingadevice

•EnablingordisablingUSBconnectorsindividually

•Harddiskdrivepassword

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized useofyourcomputer

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

2ThinkCentreUserGuide

•T rustedPlatformModule(TPM)

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsomesoftwareprogramstohelpyouworkmoreeasilyandsecurely.For moreinformation,see“Softwareoverview”onpage4

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•Microsoft

Windows

•MicrosoftWindowsVista

Operatingsystem(s),certiedortestedforcompatibility

•Linux

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

(variesbymodeltype)

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe publicationofthismanual.Thislistissubjecttochange.T odetermineifanoperatingsystemhasbeencertiedor testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

Dimensions

Width:275mm(10.83inches)

Height:79mm(3.11inches)

Depth:238mm(9.37inches)

Weight

Maximumcongurationasshipped:4.18kg(9.22lbs)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thissectiondescribesthesoftwarepreinstalledonthecomputersthathaveaninternalharddiskdrive andanoperatingsystemfromLenovo.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight varydependingonyourcomputermodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageT ools

TheLenovoThinkVantage accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo ThinkVantageTools”onpage45

4ThinkCentreUserGuide

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputerswiththeWindows7operating systemfromLenovo.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationandtoolstohelpyouset up,understand,maintain,andenhanceyourcomputer.

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith theWindowsVistaoperatingsystemfromLenovo.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery®programisaonebuttonrecoveryandrestoresolutionthat includesasetofselfrecoverytoolstohelpusersdiagnosecomputerproblems,gethelp,andrecoverfrom systemcrashesquickly,eveniftheprimaryoperatingsystemwillnotstart.

ThinkVantageClientSecuritySolution

TheThinkVantageClientSecuritySolutionprogramisavailableonselectLenovocomputers.Ithelpsprotect yourinformation,includingvitalsecurityinformationlikepasswords,encryptionkeys,andelectronic credentials,whileguardingagainstunauthorizeduseraccesstodata.

Note:TheThinkVantageClientSecuritySolutionprogramisonlyavailableoncomputerspreinstalledwith theWindowsVistaoperatingsystemfromLenovo.

PasswordManager

ThePasswordManagerprogramhelpsyouautomaticallycaptureandllinauthenticationinformationfor WindowsapplicationsandWebsites.

Note:ThePasswordManagerprogramisonlyavailableoncomputerspreinstalledwiththeWindows7 operatingsystemfromLenovo.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour ThinkCentre®computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto achievethebestbalancebetweensystemperformanceandpowersaving.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory defaultsettings.

FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprintand associateitwithyourpower-onpassword,harddiskdrivepassword,andWindowspassword.Asaresult, ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Angerprint readerkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthis option.

Chapter1.Productoverview5

LenovoThinkVantageT oolbox

TheLenovoThinkVantageT oolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity, diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore informationaboutyourcomputer.See“LenovoThinkVantageToolbox”onpage42

fordetailedinformation.

PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispreinstalledonyourharddiskdrive.Itis partoftheRescueandRecoveryworkspaceoneachLenovocomputertodiagnosehardwareproblems andreportoperating-system-controlledsettingsthatcancausehardwarefailures.UsethePC-Doctorfor RescueandRecoverydiagnosticprogramifyouareunabletostarttheWindowsoperatingsystem.See “PC-DoctorforRescueandRecovery”onpage43

formoreinformation.

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage45formoreinformationaboutaccessingtheonlinebooksandthe LenovoWebsite.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo providesafullversionofantivirussoftwareonyourharddiskdrivewithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirusprogramupdates.

Locations

Locatingconnectorsonthefrontofyourcomputer

Frontconnectorlocationsshowsthelocationsoftheconnectorsonthefrontofyourcomputer.

Figure1.Frontconnectorlocations

6ThinkCentreUserGuide

1USBconnector

2Headphoneconnector

3Microphoneconnector

4USBconnector

Locatingconnectorsontherearofyourcomputer

Rearconnectorlocationsshowsthelocationsoftheconnectorsontherearofyourcomputer.Some connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe cablesonyourcomputer.

Figure2.Rearconnectorlocations

1VGAmonitorconnector8Cover-releasebutton

2USBconnectors(3)9PCIcardslot

3Ethernetconnector10Audioline-outconnector

4Audioline-inconnector11Microphoneconnector

5PS/2keyboardandmouseconnectors

12USBconnectors(3)

(optional)

6Serialport(optional)

7Integratedcablelockslot14acpoweradapterconnector

13DisplayPortconnector

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe computer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchas poweredstereospeakers(speakerswithbuilt-inampliers),headphones, multimediakeyboards,ortheaudioline-inconnectoronastereosystemorother externalrecordingdevice.

Chapter1.Productoverview7

ConnectorDescription

DisplayPortconnector

Ethernetconnector

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor

Serialport(optional)

PS/2keyboardconnector (optional)

PS/2mouseconnector(optional)Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Usedtoattachahigh-performancemonitor ,adirect-drivemonitor,orother devicesthatuseaDisplayPortconnector.

UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5 Ethernetcable.

ifyouusespeech-recognitionsoftware.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialport.

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

mouseconnector.

aUSBmouse,aUSBscanneroraUSBprinter.IfyouhavemorethaneightUSB devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional USBdevices.

Locatingcomponents

Figure3“Componentlocations”onpage8showsthelocationsofthevariouscomponentsinyourcomputer. Toopenthecomputercover,see“Openingthecomputercover”onpage12

Figure3.Componentlocations

1Opticaldrive

2Frontbezel6Memorymodule

8ThinkCentreUserGuide

5Heatsink

3Harddiskdrive(installedinsomemodels)

4Systemfanassembly

7Battery

8Internalspeaker

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage9showsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartlocations

1Thermalsensorconnector

2Memoryslots(2)11FrontUSBconnector2

3Battery

10PCIcardslot

12Coverpresenceswitchconnector(Intrusionswitch

connector)

4Systemfanconnector13FrontUSB,frontpanel,andfrontaudioconnector

5Internalspeakerconnector

6Serial(COM)connector

7SA TAconnector2andeSAT Aconnector

8PS/2keyboardandmouseconnector

9ClearCMOS(ComplementaryMetalOxide

14SA TAconnector1

15Microprocessorfanconnector

164-pinpowerconnector

17Microprocessor

Semiconductor)/Recoveryjumper

Chapter1.Productoverview9

10ThinkCentreUserGuide

Chapter2.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,

systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal

expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This reducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe

computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.T oobtainacopyoftheThinkCentre SafetyandWarrantyGuide,goto: http://www.lenovo.com/support

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectorsonthefrontofyourcomputer”onpage6and “Locatingconnectorsontherearofyourcomputer”onpage7 usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnectionandinstallanysoftware ordevicedriversthatarerequiredfortheoption.

toidentifytherequiredconnector.Then,

Openingthecomputercover

Attention:

Thissectionprovidesinstructionsonhowtoopenthecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbefore

openingthecomputercover.

Toopenthecomputercover,dothefollowing:

1.Removeallmediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe computer.See“Locatingconnectorsonthefrontofyourcomputer”onpage6and“Locatingconnectors ontherearofyourcomputer”onpage7

4.Removeanylockingdevicethatsecuresthecomputercover,suchasanintegratedcablelock.See “Integratedcablelock”onpage26.

5.Carefullyliftandpositionthecomputerupsidedownasshownin.

6.Pivotthecover-releasebutton1ontherearofthecomputerandthenopenthecomputercoverasshown.

Figure5.Openingthecomputercover

Removingandreinstallingthefrontbezel

Attention:

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

12ThinkCentreUserGuide

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