Lenovo 3149, 3319, 3026, 3627, 3039 User Manual

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Page 1

ThinkCentre UserGuide

MachineTypes:3026,3039,3137,3149,3245,3269,3319,3394, 3491,3627,

5391,5472,5485,

5536,5548,5567,5864,and6213

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Page 3

ThinkCentre UserGuide

MachineTypes:3026,3039,3137,3149,3245,3269,3319,3394, 3491,3627,

5391,5472,5485,

5536,5548,5567,5864,and6213

Page 4

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheThinkCentre SafetyandWarrantyGuideandAppendixA“Notices”onpage55

FirstEdition(October2010)

©CopyrightLenovo2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant aGeneralServicesAdministration“GSA ”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth inContractNo.GS-35F-05925.

Page 5

Contents

Importantsafetyinformation.....vii

Chapter1.Productoverview......1

Features..................1

Specications................3

Softwareoverview..............4

SoftwareprovidedbyLenovo........4

AdobeReader..............6

Antivirussoftware.............6

Locations..................6

Locatingconnectorsonthefrontofyour

computer................6

Locatingconnectorsontherearofyour

computer................7

Locatingcomponents...........8

Locatingpartsonthesystemboard.....9

Locatinginternaldrives.........10

Chapter2.Installingorreplacing

hardware...............11

Handlingstatic-sensitivedevices.......11

Installingorreplacinghardware........11

Installingexternaloptions........11

Openingthecomputercover.......12

Accessingthesystemboardcomponentsand

drives................12

Installingorreplacingamemorymodule...13

InstallingorreplacingaPCIcard......15

Replacingthebattery..........17

Replacingtheharddiskdrive.......18

Replacingtheopticaldrive........20

Replacingthepowersupplyassembly...22

Replacingtheheatsink.........24

ReplacingthefrontaudioandUSB

assembly...............26

Replacingthesystemfan.........27

Replacingtheinternalspeaker.......28

Replacingthekeyboardormouse.....31

Completingthepartsreplacement.....32

Installingsecurityfeatures..........33

Integratedcablelock..........33

Passwordprotection..........34

Erasinglostorforgottenpasswords(clearing

CMOS)................34

Chapter3.Recoveryinformation...35

Creatingandusingrecoverymedia......35

Creatingrecoverymedia.........35

Usingrecoverymedia..........36

Performingbackupandrecoveryoperations...36

Performingabackupoperation......36

Performingarecoveryoperation......37

UsingtheRescueandRecoveryworkspace...37

Creatingandusingarescuemedium......38

Creatingarescuemedium........38

Usingarescuemedium.........39

Installingorreinstallingdevicedrivers.....39

Solvingrecoveryproblems..........40

Chapter4.UsingtheSetupUtility..41

StartingtheSetupUtilityprogram.......41

Viewingandchangingsettings........41

Usingpasswords..............41

Passwordconsiderations.........41

Power-OnPassword..........42

AdministratorPassword.........42

HardDiskPassword...........42

Setting,changing,anddeletingapassword.42

Enablingordisablingadevice........42

Selectingastartupdevice..........43

Selectingatemporarystartupdevice....43

Selectingorchangingthestartupdevice

sequence...............43

ExitingfromtheSetupUtilityprogram.....43

Chapter5.Updatingsystem

programs...............45

Usingsystemprograms...........45

Updating(ashing)theBIOSfromadisc....45

Updating(ashing)theBIOSfromyouroperating

system..................46

RecoveringfromaPOST/BIOSupdatefailure..46

Chapter6.Troubleshootingand

diagnostics..............47

Basictroubleshooting............47

Diagnosticprograms............48

LenovoThinkVantageT oolbox.......48

PC-DoctorforRescueandRecovery....49

PC-DoctorforDOS...........49

Cleaninganopticalmouse..........50

Chapter7.Gettinginformation,help,

andservice..............51

Informationresources............51

©CopyrightLenovo2010

Page 6

OnlineBooksfolder...........51

LenovoThinkVantageT ools........51

ThinkVantageProductivityCenter.....51

LenovoWelcome............52

AccessHelp..............52

SafetyandWarranty...........52

LenovoWebsite(http://www.lenovo.com)..52

Helpandservice..............53

Usingthedocumentationanddiagnostic

programs...............53

Callingforservice............53

Usingotherservices..........54

Purchasingadditionalservices......54

AppendixA.Notices.........55

Televisionoutputnotice...........56

EuropeanconformanceCEmark.......56

Trademarks................56

Index..................57

viThinkCentreUserGuide

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Importantsafetyinformation

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheThinkCentreSafetyandWarrantyGuidethatyoureceivedwiththisproductfor thelatestsafetyinformation.Readingandunderstandingthissafetyinformationreducestheriskof personalinjuryandordamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable DocumentFormat(PDF)versionfromtheLenovo http://www.lenovo.com/support

SupportWebsiteat:

©CopyrightLenovo2010

vii

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viiiThinkCentreUserGuide

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Chapter1.Productoverview

Thischapterdescribesthecomputerfeatures,specications,preinstalledsoftwareprograms,andpart andconnectorlocations.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe SetupUtilityprogram.SeeChapter4“UsingtheSetupUtility”onpage41

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

•IntelCorei5microprocessor

•IntelCorei7microprocessor

•IntelPentium

Memory

Core™i3microprocessor

microprocessor

•Supportsuptofourdoubledatarate3dualinlinememorymodules(DDR3DIMMs)

Internaldrives

•Opticaldrive

•SerialAdvancedTechnologyAttachment(SATA)internalharddiskdrive(installedinsomemodels)

Videosubsystem

•IntegratedgraphicscardforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector(not applicableonsomemodels)

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker(installedinsomemodels)

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PCIFaxmodem(somemodels)

Systemmanagementfeatures

©CopyrightLenovo2010

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•Abilitytostorepower-onself-test(POST)hardwaretestresults

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•IntelActiveManagementT echnology(AMT)(availableonsomemodels)

•IntelMatrixStorageManager

•PrebootExecutionEnvironment(PXE)

•SecureManagedClient(SMC)(somemodels)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN

•WakeonRing

•WindowsManagementInstrumentation(WMI)

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•Ethernetconnector

•OneDisplayPortconnector(notapplicableonsomemodels)

•OneVGAmonitorconnector(notapplicableonsomemodels)

•OnePersonalSystem/2

(PS/2

)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and microphoneconnector)

•T woaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectorsonthefrontofyourcomputer”onpage6 connectorsontherearofyourcomputer”onpage7.

Expansion

•Oneharddiskdrivebay

•Oneopticaldrivebay

•OnePCIcardslot

•OnePCIExpressx16graphicscardslot

Powersupply

•240-wattauto-sensingpowersupply

Securityfeatures

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)

•Enablingordisablingadevice

•EnablingordisablingUSBconnectorsindividually

•Harddiskdrivepassword

•Keyboardwithngerprintreader(shippedwithsomemodels)

and“Locating

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•Power-onpassword(POP)andAdministratorPasswordforBIOSaccess

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

•T rustedPlatformModule(TPM)

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsomesoftwareprogramstohelpyouworkmoreeasilyandsecurely.For moreinformation,see“Softwareoverview”onpage4

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•Microsoft

Windows

•MicrosoftWindowsVista

Operatingsystem(s),certiedortestedforcompatibility

•Linux

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

(variesbymodeltype)

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe publicationofthismanual.Thislistissubjecttochange.T odetermineifanoperatingsystemhasbeencertiedor testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

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Dimensions

Width:317mm(12.48inches)

Height:99mm(3.9inches)

Depth:355mm(13.98inches)

Weight

Maximumcongurationasshipped:7.5kg(16.53lbs)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thissectiondescribesthesoftwarepreinstalledonthecomputersthathaveaninternalharddiskdrive andanoperatingsystemfromLenovo.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight varydependingonyourcomputermodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageT ools

TheLenovoThinkVantage accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo ThinkVantageT ools”onpage51

4ThinkCentreUserGuide

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

Page 13

Note:TheLenovoThinkVantageT oolsprogramisonlyavailableoncomputerswiththeWindows7operating systemfromLenovo.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationandtoolstohelpyouset up,understand,maintain,andenhanceyourcomputer.

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith theWindowsVistaoperatingsystemfromLenovo.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery®programisaonebuttonrecoveryandrestoresolutionthat includesasetofselfrecoverytoolstohelpusersdiagnosecomputerproblems,gethelp,andrecoverfrom systemcrashesquickly,eveniftheprimaryoperatingsystemwillnotstart.

ThinkVantageClientSecuritySolution

TheThinkVantageClientSecuritySolutionprogramisavailableonselectLenovocomputers.Ithelpsprotect yourinformation,includingvitalsecurityinformationlikepasswords,encryptionkeys,andelectronic credentials,whileguardingagainstunauthorizeduseraccesstodata.

Note:TheThinkVantageClientSecuritySolutionprogramisonlyavailableoncomputerspreinstalledwith theWindowsVistaoperatingsystemfromLenovo.

PasswordManager

ThePasswordManagerprogramhelpsyouautomaticallycaptureandllinauthenticationinformationfor WindowsapplicationsandWebsites.

Note:ThePasswordManagerprogramisonlyavailableoncomputerspreinstalledwiththeWindows7 operatingsystemfromLenovo.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour ThinkCentre®computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto achievethebestbalancebetweensystemperformanceandpowersaving.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory defaultsettings.

FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprintand associateitwithyourpower-onpassword,harddiskdrivepassword,andWindowspassword.Asaresult, ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Angerprint readerkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthis option.

Chapter1.Productoverview5

Page 14

LenovoThinkVantageT oolbox

fordetailedinformation.

PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispreinstalledonyourharddiskdrive.Itis partoftheRescueandRecoveryworkspaceoneachLenovocomputertodiagnosehardwareproblems andreportoperating-system-controlledsettingsthatcancausehardwarefailures.UsethePC-Doctorfor RescueandRecoverydiagnosticprogramifyouareunabletostarttheWindowsoperatingsystem.See “PC-DoctorforRescueandRecovery”onpage49

formoreinformation.

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage51formoreinformationaboutaccessingtheonlinebooksandthe LenovoWebsite.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo providesafullversionofantivirussoftwareonyourharddiskdrivewithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirusprogramupdates.

Locations

Locatingconnectorsonthefrontofyourcomputer

Frontconnectorlocationsshowsthelocationsoftheconnectorsonthefrontofyourcomputer.

Figure1.Frontconnectorlocations

1USBconnector

2Headphoneconnector

6ThinkCentreUserGuide

3Microphoneconnector

4USBconnector

Page 15

Locatingconnectorsontherearofyourcomputer

Rearconnectorlocationsshowsthelocationsoftheconnectorsontherearofyourcomputer.Some connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe cablesonyourcomputer.

Figure2.Rearconnectorlocations

1Optionalserialport8VGAmonitorconnector(notapplicableonsomemodels)

2Powercordconnector

3Audioline-inconnector

4Audioline-outconnector

9USBconnectors(4)

10DisplayPortconnector(notapplicableonsomemodels)

11USBconnectors(2)

5Microphoneconnector12Ethernetconnector

6Serialport13PCIExpressx16graphicscardslot

7PS/2keyboardandmouseconnectors(optional)14PCIcardslot

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe computer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchas poweredstereospeakers(speakerswithbuilt-inampliers),headphones, multimediakeyboards,ortheaudioline-inconnectoronastereosystemorother externalrecordingdevice.

Chapter1.Productoverview7

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ConnectorDescription

DisplayPortconnector

Ethernetconnector

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor

Serialport

PS/2keyboardconnector (optional)

PS/2mouseconnector(optional)Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orother devicesthatuseaDisplayPortconnector.

UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5 Ethernetcable.

ifyouusespeech-recognitionsoftware.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialport.

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

mouseconnector.

aUSBmouse,aUSBscanneroraUSBprinter.IfyouhavemorethaneightUSB devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional USBdevices.

Locatingcomponents

Figure3“Componentlocations”onpage8showsthelocationsofthevariouscomponentsinyourcomputer. Toopenthecomputercover,see“Openingthecomputercover”onpage12

Figure3.Componentlocations

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1Harddiskdrive(installedinsomemodels)5Opticaldrive

2Heatsink6Memorymodule

3Internalspeaker(installedinsomemodels)

4Systemfanassembly

7Powersupplyassembly

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage9showsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartlocations

1PCIcardslot

2PCIExpressx16graphicscardslot

3Internalspeakerconnector

4Coverpresenceswitchconnector(Intrusionswitch

13Memoryslot3

14Frontpanelconnector

15PS/2keyboardandmouseconnector

16Serial(COM)connector

connector)

5Battery17Frontaudioconnector

6Thermalsensorconnector1824-pinpowerconnector

7Microprocessorfanconnector19Powerfanconnector

8Microprocessor

94-pinpowerconnector

10Memoryslot2

11Memoryslot1

20SA TAconnectors(2)

21eSA TAconnector

22FrontUSBconnectors(2)

23ClearCMOS(ComplementaryMetalOxide

Semiconductor)/Recoveryjumper

12Memoryslot4

Chapter1.Productoverview9

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Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Y oucanadddrivestoyour computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Y our computercomeswiththefollowingfactory-installeddrives:

•A3.5-inchharddiskdriveinbay1(installedinsomemodels)

•Anopticaldriveinbay2 Internaldrivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.Figure 5“Drivebaylocations”onpage10

showsthelocationsofthedrivebays.

Figure5.Drivebaylocations

Thefollowinglistdescribesthetypeandsizeofthedrivethatyoucaninstallineachbay:

1Bay1-Maximumheight:26.1mm(1.03inches)

2Bay2-Maximumheight:41.6mm(1.64inches)Opticaldrive

3.5-inchharddiskdrive

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Chapter2.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,

systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal

expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This reducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe

computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.ToobtainacopyoftheThinkCentre SafetyandWarrantyGuide,goto: http://www.lenovo.com/support

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectorsonthefrontofyourcomputer”onpage6and “Locatingconnectorsontherearofyourcomputer”onpage7 usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnectionandinstallanysoftware ordevicedriversthatarerequiredfortheoption.

toidentifytherequiredconnector.Then,

©CopyrightLenovo2010

Page 20

Openingthecomputercover

Attention:

Thissectionprovidesinstructionsonhowtoopenthecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbefore

openingthecomputercover.

Toopenthecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe computer.See“Locatingconnectorsonthefrontofyourcomputer”onpage6and“Locatingconnectors ontherearofyourcomputer”onpage7

4.Removeanylockingdevicethatsecuresthecomputercover,suchasanintegratedcablelock.See “Integratedcablelock”onpage33.

5.Pressthecover-releasebuttonsonthesidesofthecomputerandpivotthecomputercoverupward.

Figure6.Openingthecomputercover

Accessingthesystemboardcomponentsanddrives

Thissectionprovidesinstructionsonhowtoaccessthesystemboardcomponentsanddrives.

Toaccessthesystemboardcomponentsanddrives,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Pivottheopticaldrivebayassemblyupwardtoaccesstheinternalcomponents.Onsomemodels,you mightneedtoremovetheharddiskdrivetoaccesssomeinternalcomponents.See“Replacingthe harddiskdrive”onpage18.

12ThinkCentreUserGuide

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Notes:

a.Makesureyounotethelocationsofanycablesthatyoudisconnectfromthedrivesorthesystem

board.

b.Makesuretheharddiskdriveassemblyisinthelatcheddownpositionbeforeclosingthecomputer

covertopreventdamagetotheharddiskdrive.

Figure7.Pivotingtheopticaldrivebayassembly

Installingorreplacingamemorymodule

Attention:

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourslotsforinstallingorreplacingDDR3DIMMsthatprovideuptoamaximumof16GB systemmemory.Wheninstallingorreplacingamemorymodule,usethefollowingguidelines:

•Use1GB,2GB,or4GBDDR3DIMMsinanycombinationuptoamaximumof16GB.

•InstallmemorymodulesinthesequenceofDIMM1,DIMM3,DIMM2,andDIMM4.See“Locating partsonthesystemboard”onpage9

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Pivottheopticaldrivebayassemblyupwardtogainaccesstothememoryslots.See“Accessingthe

systemboardcomponentsanddrives”onpage12.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage9.

Chapter2.Installingorreplacinghardware13

Page 22

5.Removeanypartsthatmightpreventaccesstothememoryslots.

6.Opentheretainingclips.

Figure8.Openingtheretainingclips

Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememorymodule outofthememoryslot.

Figure9.Removingamemorymodule

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight downintotheslotuntiltheretainingclipsclose.

14ThinkCentreUserGuide

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Figure10.Installingamemorymodule

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

InstallingorreplacingaPCIcard

Attention:

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Y ourcomputerhasonestandard PCIcardslotandonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.RotatethePCIcardretainertotheopenposition.

4.IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.IfyouarereplacinganoldPCI card,grasptheoldcardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

Chapter2.Installingorreplacinghardware15

Page 24

Figure11.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshowntodisengage

thelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.Installthenewcardintotheappropriatecardslotonthesystemboardandrotatethecardretainertothe closedposition.See“Locatingpartsonthesystemboard”onpage9.

16ThinkCentreUserGuide

Page 25

Figure12.InstallingthePCIcard

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Replacingthebattery

Attention:

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures, suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheThinkCentreSafetyandWarrantyGuideforinformationabout replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage9.

4.Removetheoldbattery.

Chapter2.Installingorreplacinghardware17

Page 26

Figure13.Removingtheoldbattery

5.Installanewbattery.

Figure14.Installinganewbattery

6.Closethecomputercoverandconnectthecables.See“Completingthepartsreplacement”onpage32.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter4“Usingthe SetupUtility”onpage41.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Replacingtheharddiskdrive

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheharddiskdriveifyourcomputerhasone.For computermodelsthatdonothaveaninternalharddiskdriveandusearemoteharddiskdriveaccessed throughtheSMC-StorageArray,contactyournetworkorstorageadministrator.

Toreplacetheharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Youmightneedtopivottheopticaldrivebayassemblyupwardtogaineasieraccesstotheharddisk drive.See“Accessingthesystemboardcomponentsanddrives”onpage12.

4.Locatetheharddiskdrive.See“Locatingcomponents”onpage8.

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5.Pushthereleasebutton1oftheharddiskdrivebracketasshownandthenlifttheharddiskdrive bracketupfromtheheatsink.

Figure15.Removingtheharddiskdrive

6.Disconnectthesignalcableandthepowercablefromtheharddiskdrivetocompletelyremovethehard diskdrivefromthechassis.

7.Flexthesidesofthebrackettoremovetheharddiskdrivefromthebracket.

8.Toinstallanewharddiskdriveintothebracket,exthebracketandalignpin1,pin2,pin3,andpin4 onthebracketwiththecorrespondingholesintheharddiskdrive.

Figure16.Installingtheharddiskdriveintothebracket

Important:Donottouchthecircuitboardonthebottomoftheharddiskdrive.

9.Connectthesignalcableandthepowercabletothenewharddiskdrive.

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10.Insertthetworetainingclips1oftheharddiskdrivebracketintothecorrespondingholesinthechassis, andthenpivottheharddiskdriveandbracketdownwardsuntiltheharddiskdrivebracketsnapsinto position.

Figure17.Installingtheharddiskdrive

11.Goto“Completingthepartsreplacement”onpage32.

Replacingtheopticaldrive

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheopticaldrive.

Toreplacetheopticaldrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Pivottheopticaldrivebayassemblyupwardtogaineasyaccesstotheopticaldrive.See“Accessingthe systemboardcomponentsanddrives”onpage12.

4.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrive.

5.Presstheopticaldrivelock1andslidetheopticaldriveoutoftherearofthedrivebayassembly.

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Figure18.Removingtheoldopticaldrive

6.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure19.Installingtheopticaldriveretainer

7.Slidethenewopticaldriveintothedrivebayuntilitsnapsintoposition.

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Figure20.Installinganewopticaldrive

8.Connectthesignalcableandthepowercabletotherearoftheopticaldrive.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Replacingthepowersupplyassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Toreplacethepowersupplyassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe computer.

3.Removethefourscrewsattherearofthechassisthatsecurethepowersupplyassembly.

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Figure21.Removingtheretainingscrewsforthepowersupplyassembly

4.Openthecomputercover.See“Openingthecomputercover”onpage12.

5.Pivottheopticaldrivebayassemblyupwardtogainaccesstothepowersupplyassembly.See “Accessingthesystemboardcomponentsanddrives”onpage12.

6.Disconnectthepowersupplyassemblycablesfromalldrivesandfromthepowerconnectors1and2 onthesystemboard.

Note:Y oumightneedtoremovetheharddiskdrivetogaineasyaccesstothepowerconnector2. See“Replacingtheharddiskdrive”onpage18.

Figure22.Powerconnectorsonthesystemboard

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7.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.

8.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

Figure23.Removingthepowersupplyassembly

9.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthenewpowersupply assemblyalignwiththoseinthechassis.

10.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlythescrewsprovidedbyLenovo.

11.Reconnectallthepowersupplyassemblycablestothesystemboardandeachofthedrives.

12.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32

Replacingtheheatsink

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheheatsink.

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CAUTION:

Theheatsinkmightbeveryhot.T urnoffthecomputerandwaitthreetoveminutesto

letthecomputercoolbeforeopeningthecomputercover.

Toreplacetheheatsink,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Pivottheopticaldrivebayassemblyupward.See“ Accessingthesystemboardcomponentsanddrives” onpage12.

4.Removetheharddiskdrivetoaccesstheheatsink.See“Replacingtheharddiskdrive”onpage18.

5.Carefullyremovethefourscrews1thatsecuretheheatsinktothesystemboard.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe systemboard.Thefourscrewscannotberemovedfromtheheatsink.

Figure24.Removingtheheatsink

6.Carefullylifttheheatsinkoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinktofreeitfromthemicroprocessor.

b.Donottouchthethermalgreasewhilehandlingtheheatsink.

7.Positionthenewheatsinkonthesystemboardsothatthefourscrewsarealignedwiththeholes onthesystemboard.

8.Alternatetighteningeachscrewasmallandequalamountuntiltheheatsinkissecuredtothesystem board.Donotover-tightenthescrews.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

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ReplacingthefrontaudioandUSBassembly

Attention:

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.PivottheopticaldrivebayassemblyupwardtogainaccesstothefrontaudioandUSBassembly.See “Accessingthesystemboardcomponentsanddrives”onpage12.

4.LocatethefrontaudioandUSBassembly.

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson thesystemboard”onpage9.

Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem board.

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblytothechassis.

Figure25.RemovingthesecuringscrewofthefrontaudioandUSBassembly

7.RemovethefrontaudioandUSBassemblyfromthechassis.

8.InstallanewfrontaudioandUSBassemblyintothechassisandalignthescrewholeinthefrontaudio andUSBassemblywiththeholeinthechassis.

9.InstallthescrewtosecurethenewfrontaudioandUSBassemblytothechassis.

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10.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage9.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Replacingthesystemfan

Attention:

Thissectionprovidesinstructionsonhowtoreplacethesystemfan.

Toreplacethesystemfan,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Removethefrontbezelbyreleasingthethreeplastictabsandpivotingthefrontbezeloutward.

Figure26.Removingthefrontbezel

4.Pivottheopticaldrivebayassemblyupward.See“ Accessingthesystemboardcomponentsanddrives” onpage12.

5.Locatethesystemfan.See“Locatingcomponents”onpage8.

6.Disconnectthesystemfancablefromthemicroprocessorfanconnectoronthesystemboard.See “Locatingpartsonthesystemboard”onpage9.

7.Releasethefourtabsonthebottomofthesystemfanasshown,andthenliftthesystemfanstraightup tocompletelyremoveitfromthechassis.

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Figure27.Removingthesystemfan

8.Alignthefourtabsonthebottomofthenewsystemfanwiththecorrespondingholesinthechassis,and pushthenewsystemfanstraightdownuntilitsnapsintoposition.

9.Connectthesystemfancabletothemicroprocessorfanconnectoronthesystemboard.See“Locating partsonthesystemboard”onpage9

10.Toreinstallthefrontbezel,alignthethreetabsonthefrontbezelwiththecorrespondingholesinthe chassisandpivotthefrontbezelinwardsuntilitsnapsintoposition.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Replacingtheinternalspeaker

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.

Note:Notallcomputershavetheinternalspeaker.

Toreplacetheinternalspeaker,dothefollowing:

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1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Removethefrontbezelbyreleasingthethreeplastictabsandpivotingthefrontbezeloutward.

Figure28.Removingthefrontbezel

4.Pivottheopticaldrivebayassemblyupwardtogainaccesstotheinternalspeaker.See“Accessingthe systemboardcomponentsanddrives”onpage12.

5.Locatetheinternalspeaker.See“Locatingcomponents”onpage8.

6.Disconnecttheinternalspeakercableandthethermalsensorcablefromtheinternalspeakerconnector andthethermalsensorconnectoronthesystemboard.See“Locatingpartsonthesystemboard” onpage9.

7.Pushthetwotabs1onthebottomoftheinternalspeakerasshowntoreleasetheinternalspeaker,and thenlifttheinternalspeakeruptocompletelyremoveitfromthechassis.

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Figure29.Removingtheinternalspeaker

8.Removetheattachedthermalsensorcablefromtheoldinternalspeakerandinstallitonthenew internalspeaker.

9.Insertthetwotabs2onthebottomofthenewinternalspeakerintothecorrespondingholesinthe chassis,andpushthespeakerstraightdownuntiltheothertwotabs

1snapintoposition.

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Figure30.Installingthenewinternalspeaker

10.Reconnecttheinternalspeakercableandthethermalsensorcabletothesystemboard.See“Locating partsonthesystemboard”onpage9.

11.Toreinstallthefrontbezel,alignthethreetabsonthefrontbezelwiththecorrespondingholesinthe chassisandpivotthefrontbezelinwardsuntilitsnapsintoposition.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Replacingthekeyboardormouse

Attention:

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.

Toreplacethekeyboardormouse,dothefollowing:

1.Removeanymediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

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4.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingon whereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectorsonthefrontofyour computer”onpage6or“Locatingconnectorsontherearofyourcomputer”onpage7.

Figure31.Connectinganewkeyboardormouse

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage32.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoclosethecomputercoverand reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated informationintheSetupUtilityprogram.RefertoChapter4“UsingtheSetupUtility”onpage41.

Toclosethecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare leftinsideyourcomputer.See“Locatingcomponents”onpage8forthelocationsofvariouscomponents inyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.T oreinstallthefrontbezel,alignthethreetabsonthe frontbezelwiththecorrespondingholesinthechassisandpivotthefrontbezelinwardsuntilitsnaps intoposition.

3.Makesurethatthecablesareroutedcorrectly.Keepcablesclearofthehingesandsidesofthecomputer chassistoavoidinterferencewithclosingthecomputercover.

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Figure32.Cablerouting

4.Lowertheopticaldrivebayassembly.

5.Closethecomputercover.

6.Ifthereisanintegratedcablelockavailable,lockthecomputer.

7.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsontherear ofyourcomputer”onpage7.

8.Toupdateyourconguration,seeChapter4“UsingtheSetupUtility”onpage41.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit (CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver les.

Installingsecurityfeatures

Thereareseveralsecurityoptionsavailabletohelpyoupreventhardwaretheftandunauthorizedaccessto yourcomputer.Inadditiontophysicallocks,youcanalsopreventunauthorizeduseofyourcomputerbya softwarelockthatlocksthekeyboarduntilacorrectpasswordistypedin.

Note:Makesurethatanysecuritycablesyouinstalleddonotinterferewithothercomputercables.

Integratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused toopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y oucan orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support

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Figure33.Integratedcablelock

Passwordprotection

Todeterunauthorizeduseofyourcomputer,youcanusetheSetupUtilityprogramtosetapassword.When youturnonyourcomputer,youarepromptedtotypethepassword.Thecomputercannotbeuseduntila validpasswordistypedin.RefertoChapter4“UsingtheSetupUtility”onpage41

formoreinformation.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage9.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2andpin3).

5.Closethecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on page32.

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerswitchforapproximatelyveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Closethecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on page32

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Chapter3.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.Therecoveryinformationinthischapteronlyappliestothecomputersthathaveaharddiskdriveand preinstalledsoftwarefromLenovo.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofasoftwareorhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperatingsystem.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure, itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB storagedevices.OntheWindowsVistaoperatingsystems,youcancreaterecoverymediausingonlydiscs, sothisoperationisalsocalled“creatingProductRecoverydiscs. ”

•T ocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo

ThinkVantageT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

•T ocreateProductRecoverydiscsontheWindowsVistaoperatingsystem,clickStart➙AllPrograms➙

ThinkVantage➙CreateProductRecoveryMedia.Then,followtheinstructionsonthescreen.

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Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.

OntheWindows7operatingsystemandtheWindowsVistaoperatingsystem,youcanuserecoverymedia torestorethecomputertothefactorydefaultsettingsonly.Y oucanuserecoverymediatoputthecomputer inanoperationalstateafterallothermethodsofrecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,alltheles currentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultsettings.

TouserecoverymediaontheWindows7operatingsystemortheWindowsVistaoperatingsystem, dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Notes:

1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedriversfor somedevices.See“Installingorreinstallingdevicedrivers”onpage39.

2.SomecomputerscomewithMicrosoftOfceorMicrosoftWorkspreinstalled.Ifyouneedtorecover orreinstallyourMicrosoftOfceorMicrosoftWorksapplications,youmustusetheMicrosoftOfce CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft OfceorMicrosoftWorks.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe operatingsystem,datales,softwareprograms,andpersonalsettings.Y oucandesignatewherethe RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsontheharddiskdrive,youcanrestorethecompletecontentsofthe harddiskdrive,restoreonlytheselectedles,orrestoreonlytheWindowsoperatingsystemandapplications.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery programondifferentoperatingsystems.

•T operformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating

system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

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2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson thescreentocompletethebackupoperation.

•T operformabackupoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.

TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery➙Back

upyourharddrive,andselectbackupoperationoptions.

3.Followtheinstructionsonthescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery programondifferentoperatingsystems.

•T operformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

•T operformarecoveryoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.

TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see “UsingtheRescueandRecoveryworkspace”onpage37

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery operationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperformthefollowingrecovery operationsfromtheRescueandRecoveryworkspace:

•RescuelesfromyourharddiskdriveorfromabackupTheRescueandRecoveryworkspaceenables youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia, suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif changesweremadetothelessinceyourlastbackupoperation.Y oucanalsorescueindividuallesfrom aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackupIfyouhavebackedupyourharddisk driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

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•RestoreyourharddiskdrivetothefactorydefaultsettingsTheRescueandRecoveryworkspaceenables youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultsettings.Ifyouhave multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestorethefactorydefaultsettingstothe C:partitionandleavetheotherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperates independentlyfromtheWindowsoperatingsystem,youcanrestorethefactorydefaultsettingsevenif youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor

seealogoscreen,releasetheF11key.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescueand

Recoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage40.

4.Dooneofthefollowing:

•T orescuelesfromyourharddiskdriveorfromabackup,clickRescuelesandfollowthe instructionsonthescreen.

•T orestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive tothefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Notes:

1.Afterrestoringyourharddiskdrivetothefactorydefaultsettings,youmighthavetoreinstalldevice driversforsomedevices.See“Installingorreinstallingdevicedrivers”onpage39.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperatingsystem.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

3.YoucanalsorunthePC-DoctorforRescueandRecoverydiagnosticprogram,afterusingarescue mediumtorecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecovery workspace.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemediumondifferentoperatingsystems.

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•T ocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

•T ocreatearescuemediumontheWindowsVistaoperatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙CreateRecovery Media.TheCreateRescueandRecoveryMediawindowopens.

2.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

3.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.Then, inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand

pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete therecoveryprocess.

Installingorreinstallingdevicedrivers

Beforeinstallingorreinstallingdevicedrivers,makesurethatyouhaveapreinstalledoperatingsystemand thedocumentationandsoftwaremediaforthedevice.

Devicedriversforfactory-installeddevicesarelocatedonthecomputerharddiskdrive(usuallydriveC:) intheSWTOOLS\DRIVERSsubdirectory.Thelatestdevicedriversforfactory-installeddevicesarealso availableathttp://www.lenovo.com/support.Otherdevicedriversareonthesoftwaremediathatcome withindividualdevices.

Toinstallorreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

Chapter3.Recoveryinformation39

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2.UseWindowsExplorerorMyComputertodisplaythedirectorystructureofyourharddiskdrive.

3.GototheC:\SWTOOLSdirectory.

4.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

5.Opentheappropriatedevicesubfolder.

6.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP .exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevicedriver

usingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailedinformation abouthowtoinstallthedevicedriver.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue

medium”onpage38

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk

drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage35

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfroma rescuemedium,arecoveryrepairdiskette,orrecoverymedia,youmightnothavetherescuedevice(an internalharddiskdrive,adisc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdevicein thestartupdevicesequence.Youmustrstmakesurethatyourrescuedeviceissetastherstbootdevice inthestartupdevicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage43 detailedinformationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formore informationabouttheSetupUtilityprogram,seeChapter4“UsingtheSetupUtility”onpage41.

Itisimportanttocreatearescuemedium,arecoveryrepairdiskette,andasetofrecoverymediaasearlyas possibleandstoretheminasafeplaceforfutureuse.

for

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Chapter4.UsingtheSetupUtility

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiplebeeps orseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using passwords”onpage41

TheSetupUtilityprogrammightstartautomaticallywhenPOSTdetectsthathardwarehasbeenremovedor newhardwarehasbeeninstalledinyourcomputer.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.T ovieworchange settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.Then,follow theinstructionsonthescreen.

WhenworkingwiththeSetupUtilityprogrammenu,youmustusethekeyboard.Thekeysusedtoperform varioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.T osetastrongpassword, usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

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•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However, youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage41.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSA TAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

ExternalSATAPortWhenthisoptionissettoDisable,thedeviceconnectedtotheExternalSATA

connectorcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

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2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtilityprogram” onpage43.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthedisc,diskette,orharddiskdriveasexpected, dooneofthefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscs,harddiskdrives,anddiskettesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtilityprogram” onpage43

ExitingfromtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosaveandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings.

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Chapter5.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanusethe SetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter4“Using theSetupUtility”onpage41

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory (EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST ,theBIOS,andtheSetup Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate programthatcanberunfromtheoperatingsystem.

fordetailedinformation.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Y oucandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem programupdatestocreateasystem-program-updatedisc.Goto: http://www.lenovo.com/support

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveasthestartupdevice.Then,insertthedisc intothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY ,then typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,remove thediscfromtheopticaldrive.

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Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.Dothefollowingtolocatethedownloadablelesforyourmachinetype:

a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo.

b.ClickDownloadsanddrivers.

c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks.

d.ClicktheBIOSupdatelink.

3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating system.

4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon thescreenafterthedownloadbegins.

5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Openthecomputercover.See“Openingthecomputercover”onpage12.

3.Accessthesystemboard.See“Accessingthesystemboardcomponentsanddrives”onpage12.

4.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage9.

5.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

6.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2andpin3).

7.Reconnectanycablesthatweredisconnectedandreinstalltheharddiskdriveifremoved.

8.Closethecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical outlets.See“Completingthepartsreplacement”onpage32

9.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical drive.Therecoverysessionbegins.Therecoverysessionwilltaketwotothreeminutes.Duringthis time,youwillhearaseriesofbeeps.

10.Aftertherecoverysessioniscompleted,theseriesofbeepswillend,andthesystemwillautomatically turnoff.Removethediscfromtheopticaldrivebeforethesystemcompletelyturnsoff.

11.Repeatstep1throughstep4.

12.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

13.Reconnectanycablesthatweredisconnectedandreinstalltheharddiskdriveifremoved.

14.Closethecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical outlets.See“Completingthepartsreplacement”onpage32.

15.Turnonthecomputertorestarttheoperatingsystem.

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Chapter6.Troubleshootinganddiagnostics

Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem isnotdescribedhere,seeChapter7“Gettinginformation,help,andservice”onpage51 troubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport telephonenumbers,refertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputeror gototheLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart whenyoupressthepower switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer, makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Cleaninganopticalmouse”onpage50 information.

foradditional

forfurther

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SymptomAction

Theoperatingsystemdoesnot start.

TheSMCloginprompt disappearsbeforeyoulog onandthenablackscreen displays(forSMCcomputers only).

Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides. Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation, see“Selectingastartupdevice”onpage43

Note:ForSMCcomputers,youmightreceivetheerrormessage“Nooperating systemfound.PressF1torepeatbootsequence.”Inthiscase,press Ctrl+Alt+DeleteinsteadofF1toestablishaconnectiontothestorageareanetwork whereyouroperatingsystemisstored.Verifythattheusernameisnotlogged oninanotherlocation.

Verifythatyourcomputerdoesnotturnoffduetoinactivity.SMCwillautomatically turnoffaninactivecomputer.Ifyourcomputerturnsoffautomatically,turnonthe computerandlogon.Contactyouradministratorifyoucannotcorrecttheproblem.

Verifythatnokeysarestuck.

Diagnosticprograms

Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputerandreport operating-system-controlledsettingsthatcancausehardwarefailures.Therearetwoprogramspreinstalled onyourcomputertohelpyoudiagnosecomputerproblems:

•LenovoThinkVantageToolbox(usedwhenyouarerunningtheWindowsoperatingsystem)

•PC-DoctorforRescueandRecovery(usedwhenyourWindowsoperatingsystemdoesnotstart)

Notes:

1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support. See“PC-DoctorforDOS”onpage49fordetailedinformation.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprograms,save andprinttheloglescreatedbythediagnosticprograms.Y ouwillneedthelogleswhenyouspeaktoa Lenovotechnicalsupportrepresentative.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageT oolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity, diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget moreinformationaboutyourcomputer.Y oucanusethediagnosticsfeatureoftheLenovoThinkVantage Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update systemdrivers,andviewsysteminformation.

•T oruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All

Programs➙LenovoThinkVantageT ools➙SystemHealthandDiagnostics.Followtheinstructions onthescreen.

•T oruntheLenovoThinkVantageToolboxprogramontheWindowsVistaoperatingsystem,clickStart➙

AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox.Followtheinstructionsonthescreen.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheLenovoThinkVantageT oolbox helpsystem.

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PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispartoftheRescueandRecoveryworkspace oneachLenovocomputer.UsethePC-DoctorforRescueandRecoverydiagnosticprogramifyouare unabletostarttheWindowsoperatingsystem.

TorunthePC-DoctorforRescueandRecoverydiagnosticprogramfromtheRescueandRecovery workspace,dothefollowing:

1.Turnoffthecomputer.

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorseea logoscreen,stoppressingtheF11key.TheRescueandRecoveryworkspaceopensafterashortdelay.

3.FromtheRescueandRecoveryworkspace,selectLaunchadvancedRescueandRecovery➙ Diagnosehardware.ThePC-DoctorforRescueandRecoverydiagnosticprogramopens.

4.Selectthediagnostictestyouwanttorun.Then,followtheinstructionsonthescreen.

ForadditionalinformationaboutrunningthePC-DoctorforRescueandRecoverydiagnosticprogram,refer tothePC-DoctorforRescueandRecoveryhelpsystem.

Note:IfyouencounterfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace, youcanrunthePC-DoctorforRescueandRecoverydiagnosticprogramafterusingarescuemedium torecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecoveryworkspace.See “Creatingandusingarescuemedium”onpage38.

PC-DoctorforDOS

YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe Windowsoperatingsystemorifthetwodiagnosticprogramspreinstalledonyourcomputerhavenot beensuccessfulinisolatingapossibleproblem.YoucanrunthePC-DoctorforDOSdiagnosticprogram fromadiagnosticdiscthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.

Tocreateadiagnosticdisc,dothefollowing:

1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram from: http://www.lenovo.com/support

2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromadiagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou created.

Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:

1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence. See“Selectingastartupdevice”onpage43.

2.Makesurethecomputeristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic programopens.

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Note:Youcaninsertthediscintotheopticaldrivewhenyouaresettingthestartupdevicesequence. However,ifyouinsertthediscintotheopticaldrivewhenyouhavealreadyenteredtheoperatingsystem, youneedtorestartthecomputertoaccessthediagnosticprogram.

3.Followtheinstructionsonthescreentoselectthediagnostictestyouwanttorun.

Note:Foradditionalhelp,presstheF1key.

4.Removethediagnosticdiscfromtheopticaldrivewhenyoucompletethediagnosticprocess.

Cleaninganopticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.

a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.

b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechangesinthe mouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

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Chapter7.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured byLenovo.

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

OnlineBooksfolder

Note:TheOnlineBooksfolderisonlyavailableoncomputersthathaveaninternalharddiskdriveand

preinstalledsoftwarefromLenovo.

TheOnlineBooksfolderpreinstalledonyourcomputercontainstheThinkCentreUserGuide,whichprovides informationaboutyourcomputertohelpyousetup,use,andmaintainyourcomputer.Itrequiresno Internetaccesstoviewthepublication.

Toviewthepublication,clickStart➙AllPrograms➙OnlineBooks➙OnlineBooks,thendouble-click thepublicationforyourcomputer.ThepublicationisalsoavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support

Notes:

1.ThepublicationisinPDFversion.Toviewthepublication,youneedtohavetheAdobeReaderprogram preinstalledonyourcomputer.IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer, amessagewillbedisplayedwhenyouattempttoviewthePDFleandyouwillbeguidedthrough theAdobeReaderinstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWebsiteat: http://www.lenovo.com/support

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReaderprogramratherthantheversion preinstalledonyourcomputer,downloadthedesiredlanguageversionfromtheAdobeWebsiteat: http://www.adobe.com

LenovoThinkVantageT ools

TheLenovoThinkVantageT oolsprogramguidesyoutoahostofinformationsourcesandprovideseasy accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputersthathaveaninternalhard diskdrive,aWindows7operatingsystem,andpreinstalledsoftwareprogramsfromLenovo.

ToaccesstheLenovoThinkVantageT oolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage

Tools.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramcontainsinformationsourcesandtoolsdesignedtomake computingeasyandsecure.Itprovideseasyaccesstovarioustechnologies,suchas:

•ClientSecuritySolution

•PowerManager

•ProductivityCenter

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•ProductRecovery

•RescueandRecovery

•SystemUpdate

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputersthathaveaninternal harddiskdrive,apreinstalledWindowsVistaoperatingsystem,andpreinstalledsoftwareprogramsfrom Lenovo.

ToaccesstheThinkVantageProductivityCenterprogram,clickStart➙AllPrograms➙ThinkVantage

➙ProductivityCenter.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

Note:TheLenovoWelcomeprogramisonlyavailableoncomputersthathaveaninternalharddiskdrive,a preinstalledWindows7orWindowsVistaoperatingsystem,andpreinstalledsoftwareprogramsfromLenovo.

AccessHelp

TheAccessHelpinformationsystemprovidesinformationaboutgettingstarted,doingbasictasks, customizingsettingsforyourpersonalpreference,protectingdata,expandingandupgrading,and troubleshooting.

Note:TheAccessHelpinformationsystemisonlyavailableoncomputersthathaveaninternalharddisk driveandpreinstalledsoftwarefromLenovo.

•T oopentheAccessHelpinformationsystemontheWindows7operatingsystem,clickStart➙Help andSupport➙LenovoAccessHelp.

•T oopentheAccessHelpinformationsystemontheWindowsVistaoperatingsystem,clickStart➙ AllPrograms➙ThinkVantage➙AccessHelp.

AfteryouhaveopenedtheAccessHelpinformationsystem,usetheleftpaneltomakeaselectionfromthe

ContentstabortheIndextab,orusetheSearchtabtondaparticularwordorphrase.

SafetyandWarranty

TheThinkCentreSafetyandWarrantyGuidethatisprovidedwithyourcomputercontainsinformationon safety,setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,upgrade,andmaintain yourcomputer.Y oucanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

52ThinkCentreUserGuide

Page 61

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

Helpandservice

Thissectioncontainsinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprograms

Ifyouexperienceaproblemwithyourcomputer,seeChapter6“T roubleshootinganddiagnostics”on page47 “Informationresources”onpage51.

Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware program,includingreadmelesandonlinehelp.

Mostcomputerscomewithasetofdiagnosticprogramsthathelpyouidentifyhardwareproblems.For instructionsonusingthediagnosticprograms,see“Diagnosticprograms”onpage48.

YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo SupportWebsiteat: http://www.lenovo.com/support

.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-T rainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.

Theseitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

RefertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputerforacomplete explanationofwarrantyterms.Y oumustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto http://www.lenovo.com/support/phoneorrefertotheThinkCentreSafetyandWarrantyGuidethatcomes withyourcomputer.

Chapter7.Gettinginformation,help,andservice53

Page 62

Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickWarranty,andfollow theinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware, operatingsystems,andapplicationprograms;networksetupandconguration;upgradedorextended hardwarerepairservices;andcustominstallations.Serviceavailabilityandservicenamemightvaryby countryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat: http://www.lenovo.com

54ThinkCentreUserGuide

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AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc. 1009ThinkPlace-BuildingOne Morrisville,NC27560 U.S.A. Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT, MERCHANTABILITYORFITNESSFORAP ARTICULARPURPOSE.Somejurisdictionsdonotallow disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication. Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir specicenvironment.

Page 64

Televisionoutputnotice

Thefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.

ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertainU.S. patentsandotherintellectualpropertyrightsownedbyMacrovisionCorporationandotherrightsowners. UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovisionCorporation,andisintended forhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovisionCorporation. Reverseengineeringordisassemblyisprohibited.

EuropeanconformanceCEmark

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo TheLenovologo PersonalSystem/2 PS/2 RescueandRecovery ThinkCentre ThinkVantage

Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroupofcompanies.

Intel,IntelCore,andPentiumaretrademarksofIntelCorporationintheUnitedStates,othercountries,or both.

LinuxisatrademarkofLinusT orvaldsintheUnitedStates,othercountries,orboth.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

56ThinkCentreUserGuide

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Index

arescuemedium,creatingandusing38 Administrator,password42 antivirussoftware6 audioline-inconnector7 audioline-outconnector7 audiosubsystem1

backupandrecoveryoperations36 basictroubleshooting47 battery,replacing17 boot-blockrecovery46

cablelock,security33 cables,connecting32 changing

password42

startupdevicesequence43 cleaninganopticalmouse50 CMOS,clearing34 components,accessingsystemboard12 components,internal8 computercover

opening12 connectordescription7 connectors

front6

rear7 considerations,passwords41 creating

andusingarescuemedium38 creatingandusing

recoverymedia35 CRU

completingtheinstallation32 customersupportcenter53

deletingapassword42 devicedrivers33

installing39

reinstalling39 devices,handlingstatic-sensitive11 diagnosticsprograms,using53 diagnostics,troubleshooting47 DisplayPortconnector8 documentation,using53 drivers,device33 drives

bays10 specications10

environment,operating4 Ethernet1 Ethernetconnector8 exiting,SetupUtility43 expansion2 externaloptions,installing11

failure,recoveringfromPOST/BIOS46 features1 ashingtheBIOS45 folder,booksonline51 frontaudioandUSBassembly,replacing26 frontconnectors6

getting

help51 information51 service51

harddiskdrive,replacing18 heatsink,replacing24 help

andservice53 getting51

importantsafetyinformationvii information

getting51 importantsafetyvii resources51 safety52

warranty52 Input/Output(I/O)features2 installing

devicedrivers39 installingoptions

memorymodule13

PCIcard15

securityfeatures33 internaldrives1

Page 66

internalspeaker,replacing28

keyboardconnector8 keyboard,replacing31

LenovoThinkVantageT oolbox48 LenovoThinkVantageT ools51 LenovoWebsite52 LenovoWelcome5,52 locatingcomponents8

media,creatingandusingrecoverymedia35 memorymodule

installing,replacing13

systemboard13 Microphoneconnector8 mouseconnector8 mouse,replacing31

notice,televisionoutput56 notices55

powersupplyassembly,replacing22 power-onself-test(POST)45 Power-On,Password42 productivitycenter,ThinkVantage51 programs,updatingsystem45 protection,password34 purchasingadditionalservices54

rearconnectors7 recovering

fromaPOST/BIOSupdatefailure46 software35

recovery

boot-block46 operations,backupand36

problems,solving40 recoverymedia,creatingandusing35 reinstalling

devicedrivers39 replacing

battery17

harddiskdrive18

heatsink24 RescueandRecovery35

workspace,RescueandRecovery37 RescueandRecoveryworkspace37 resources,information51

onlinebooksfolder51 openingcomputercover12 operations,backupandrecovery36 opticaldrive,installingorreplacing20 opticalmouse

cleaning50

partsreplacement,completing32 password

Administrator42 considerations41 Power-OnPassword42

setting,changing,deleting42 passwordprotection34 passwords

erasing34

lostorforgotten34 passwords,using41 PC-DoctorforRescueandRecovery49 PCIcard15

installing,replacing15 physicalspecications3 power

AdvancedCongurationandPowerInterface(ACPI)

support2

features2

safetyvii safetyinformation52 security

cablelock33 enablingordisabling42 features2,33

selecting

startupdevice43

temporarystartupdevice43 serialport8 service

andhelp53

customersupportcenter53

getting51 services

other54

purchasingadditional54 setting

password42 settings

changing41

viewing41 SetupUtility41 SetupUtilityprogram,starting41 SetupUtility,exiting43 software

recovering35 solvingrecoveryproblems40

58ThinkCentreUserGuide

Page 67

startingtheSetupUtilityprogram41 startupdevice43

sequence,changing43

temporary,selecting43 static-sensitivedevices,handling11 system

management1

programs45 systemboard

components,accessing12

connectors9

locatingparts9

locations9

memorymodule13 systemfan,replacing27

televisionoutputnotice56 temporarystartupdevice43 theBIOS,updating(ashing)45–46 ThinkVantageproductivitycenter51 trademarks56 troubleshooting,basic47 troubleshooting,diagnostics47

updating

(ashing)theBIOS45

systemprograms45 updating(ashing)theBIOS46 USBconnector8 using

arescuemedium,creatingand38

diagnosticprograms53

documentation53

otherservices54

passwords41

SetupUtility41

VGAmonitorconnector8 videosubsystem1 viewingandchangingsettings41

warrantyinformation52 Website,Lenovo52 workspace,backupandrecovery37

Page 68

60ThinkCentreUserGuide

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Page 70

PartNumber:71Y7175

PrintedinUSA

(1P)P/N:71Y7175

*71Y7175*