Lenovo 20H500B4UK User Manual
ThinkPadE570,E570c,andE575UserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•“Importantsafetyinformation”onpagev
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/support
FirstEdition(September2016)
©CopyrightLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Importantsafetyinformation......v
Readthisfirst................v
Importantinformationaboutusingyourcomputer..v
Conditionsthatrequireimmediateaction....vii
Serviceandupgrades............vii
Powercordsandpoweradapters.......viii
Extensioncordsandrelateddevices.......ix
Plugsandoutlets...............ix
Powersupplystatement............ix
Externaldevices...............x
Generalbatterynotice.............x
Noticeforremovablerechargeablebattery.....xi
Noticefornon-rechargeablecoin-cellbattery...xi
Heatandproductventilation..........xi
Electricalcurrentsafetyinformation......xii
Lasersafetyinformation...........xiii
Liquidcrystaldisplay(LCD)notice.......xiii
Usingheadphonesorearphones.......xiii
Plasticbagnotice.............xiv
Glasspartsnotice.............xiv
Chapter1.Productoverview......1
Computercontrols,connectors,andindicators...1
Frontview................1
Right-sideview..............2
Left-sideview..............4
Bottomview...............5
Statusindicators.............5
Importantproductinformationlabels.......7
Machinetypeandmodellabel........7
FCCIDandICCertificationnumber.....7
LabelsfortheWindowsoperatingsystems...8
Computerfeatures..............9
Computerspecifications...........10
Operatingenvironment...........10
Lenovoprograms.............11
AccessingLenovoprograms.......11
AnintroductiontoLenovoprograms....11
Chapter2.Usingyourcomputer...13
Registeringyourcomputer..........13
Frequentlyaskedquestions.........13
GettinghelpabouttheWindowsoperating
system..................14
Usingthespecialkeys...........14
UsingtheThinkPadpointingdevice......16
ThinkPadpointingdeviceoverview.....16
UsingtheT rackPointpointingdevice....17
Usingthetrackpad...........18
Usingthetrackpadtouchgestures.....19
CustomizingtheThinkPadpointingdevice..20
Replacingthecaponthepointingstick...20
Powermanagement............21
Usingtheacpoweradapter........21
Usingthebattery............21
Managingthebatterypower.......24
Power-savingmodes..........24
CabledEthernetconnections.........25
Usingthewireless-LANconnection......25
Wirelessconnections............25
UsingtheBluetoothconnection......26
UsingtheAirplanemode.........26
UsingtheNVIDIAOptimusGraphicsfeature...26
Usingaudiofeatures............26
Usingthecamera.............27
Usingtheopticaldrive...........27
Usingamediacard.............27
Usinganexternaldisplay..........28
Travelingwithyourcomputer.........30
Chapter3.Enhancingyour
computer...............31
FindingThinkPadoptions..........31
Chapter4.Accessibility,ergonomic,
andmaintenanceinformation....33
Accessibilityinformation...........33
Ergonomicinformation...........35
Cleaningandmaintenance..........36
Chapter5.Security..........39
Usingpasswords..............39
Passwordsintroduction.........39
Setting,changing,orremovingapassword.40
Harddisksecurity.............40
Settingthesecuritychip...........41
Usingthefingerprintreader..........42
Deletingdatafromyourstoragedrive......43
Usingfirewalls...............44
Protectingdataagainstviruses........44
Chapter6.Advancedconfiguration..45
InstallingtheWindows10operatingsystem...45
Installingdevicedrivers...........46
©CopyrightLenovo2016
i
UsingtheThinkPadSetupprogram......47
ConfiguringThinkPadSetup.......47
Changingthestartupsequence......47
UpdatingtheUEFIBIOS.........48
BIOSmenu..............48
Usingsystemmanagement..........57
Chapter7.Troubleshootingcomputer
problems...............59
Generaltipsforpreventingproblems......59
Troubleshooting..............59
DiagnosingproblemswithLenovo
Companion..............59
Computerstopsresponding.......60
Spillsonthekeyboard..........60
Errormessages............61
Beeperrors..............62
Memorymoduleproblems........63
Ethernetproblems...........63
Wireless-LANproblem..........64
Bluetoothproblem...........64
ThinkPadpointingdeviceproblems.....65
Keyboardproblems...........65
Computerscreenproblems........65
Externalmonitorproblems........67
Audioproblems............68
Fingerprintreaderproblems........70
Batteryproblems............70
acpoweradapterproblem........70
Powerproblems............71
Powerbuttonproblem..........71
Bootproblem.............71
Sleepandhibernationproblems......72
Harddiskdriveproblems.........72
Solid-statedriveproblem.........73
Softwareproblem............73
USBproblem.............73
Chapter8.Recoveryinformation...75
Resettingyourcomputer...........75
Usingadvancedstartupoptions........75
RecoveringyouroperatingsystemifWindows10
failstostart................75
CreatingandusingarecoveryUSBdrive....75
Chapter9.Replacingdevices.....77
Staticelectricityprevention..........77
Replacingtheremovablebattery.......77
Replacingthekeyboard...........79
Replacingthebottomcover.........83
Replacingtheopticaldrive..........84
Replacingamemorymodule.........85
Replacingtheinternalstoragedrive......87
ReplacingtheM.2solid-statedrive......89
Replacingthecoin-cellbattery........91
Chapter10.Gettingsupport.....93
BeforeyoucontactLenovo..........93
Gettinghelpandservice...........93
Usingdiagnosticprograms........94
LenovoSupportWebsite.........94
CallingLenovo.............94
Purchasingadditionalservices........95
AppendixA.Regulatory
information..............97
Certification-relatedinformation........97
Wireless-relatedinformation.........97
Wirelessinteroperability.........97
Usageenvironmentandyourhealth....98
LocatingtheUltraConnectwireless
antennas...............98
Wireless-radiocomplianceinformation...99
Locatingwirelessregulatorynotices....99
Exportclassificationnotice..........100
Electronicemissionnotices..........100
FederalCommunicationsCommission
DeclarationofConformity........100
IndustryCanadaClassBemissioncompliance
statement...............100
EuropeanUnion-Compliancetothe
ElectromagneticCompatibility(EMC)Directive
orRadioEquipmentDirective.......100
GermanClassBcompliancestatement...101
KoreaClassBcompliancestatement....102
JapanVCCIClassBcompliancestatement..102
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................102
Japannoticeforacpowercord......102
Lenovoproductserviceinformationfor
Taiwan................102
Eurasiancompliancemark..........102
Brazilaudionotice.............102
AppendixB.WEEEandrecycling
statements.............103
Generalrecyclinginformation.........103
ImportantWEEEinformation.........103
Japanrecyclingstatements.........104
RecyclinginformationforBrazil........104
BatteryrecyclinginformationfortheEuropean
Union..................105
iiThinkPadE570,E570c,andE575UserGuide
BatteryrecyclinginformationforTaiwan.....106
BatteryrecyclinginformationfortheUnitedStates
andCanada................106
RecyclinginformationforChina........106
AppendixD.ENERGYSTARmodel
information.............111
AppendixE.Notices.........113
AppendixC.RestrictionofHazardous
Substances(RoHS)Directive....107
AppendixF.T rademarks.......115
©CopyrightLenovo2016
iii
ivThinkPadE570,E570c,andE575UserGuide
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Readthisfirst
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup
Guidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.T oreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
Importantinformationaboutusingyourcomputer
Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
©CopyrightLenovo2016
v
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Handleyourcomputergently.
Carryyourcomputercarefully.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
viThinkPadE570,E570c,andE575UserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner .Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured
fororbyLenovo
instructions,oruntilyougetasuitablereplacement.
®
,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2016
vii
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F ,3G,0.75mm
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter .
2
,or
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiThinkPadE570,E570c,andE575UserGuide
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
©CopyrightLenovo2016
ix
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and
1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid
possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto
disconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren.
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
xThinkPadE570,E570c,andE575UserGuide
Noticeforremovablerechargeablebattery
DANGER
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
Ifthebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontainsasmall
amountofharmfulsubstance.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.
Donotheattomorethan100°C(212°F).
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2016
xi
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF.
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
xiiThinkPadE570,E570c,andE575UserGuide
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Lasersafetyinformation
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
©CopyrightLenovo2016
xiii
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivThinkPadE570,E570c,andE575UserGuide
Chapter1.Productoverview
Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.
Computercontrols,connectors,andindicators
Thissectionintroduceshardwarefeaturesofthecomputer.
Frontview
1Camera
3T rackPoint
5Numerickeypad
7T rackPointbuttons8Trackpad
9Media-cardslot
1Camera
®
pointingstick4Powerbutton
2Microphones
6Fingerprintreader(availableonsomemodels)
10Speakers
Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using
thecamera”onpage27.
2Microphones
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
ThinkPadpointingdevice
3TrackPointpointingstick
7TrackPointbuttons
©CopyrightLenovo2016
1
8Trackpad
YourcomputerisequippedwiththeLenovo-uniqueThinkPad
®
pointingdevice.Formoreinformation,see
“UsingtheThinkPadpointingdevice”onpage16.
4Powerbutton
Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.
Toturnoffthecomputer,opentheStartmenu,clickPower,andthenclickShutdown.
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbutton
forfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”on
page60formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
5Numerickeypad
Thenumerickeypadenablesyoutoquicklyinputnumbers.
6Fingerprintreader(availableonsomemodels)
Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha
password.Formoreinformation,see“Usingthefingerprintreader”onpage42.
9Media-cardslot
Youcaninsertaflashmediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation,
see“Usingamediacard”onpage27.
10Speakers
Yourcomputerisequippedwithapairofstereospeakers.
Right-sideview
1Audioconnector
3Ethernetconnector
5Security-lockslot
2AlwaysOnUSBconnector(USB2.0)
4Optical-drivebay(availableonsomemodels)
1Audioconnector
Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
2ThinkPadE570,E570c,andE575UserGuide
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage26
2AlwaysOnUSBconnector(USB2.0)
.
Bydefault,theAlwaysOnUSBconnectorenablesyoutochargetheUSB-compatibledevicesinthe
followingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected
toacpower,dothefollowing:
1.StarttheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage11.
2.ClickPOWER.
3.Followtheinstructionsonthescreentomakeyourpreferredsetting.
3Ethernetconnector
Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthegreen
indicatorison,itindicatesthatthecomputerisconnectedtoaLANandasessionwiththenetworkis
available.Whentheindicatorblinksyellow,dataisbeingtransmitted.
4Optical-drivebay(availableonsomemodels)
Somecomputermodelsmightcomewithanopticaldrive.
5Security-lockslot
Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturethroughasecurity
cablelockthatfitsthissecurity-lockslot.
Note:Y ouareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
Chapter1.Productoverview3
Left-sideview
1Powerconnector2Fanlouvers
3Videographicsarray(VGA)connector
5USB3.0connectors
1Powerconnector
Connecttheacpoweradaptertothepowerconnectortoprovideacpowertothecomputerandcharge
thebattery.
2Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
3VGAconnector
Usethevideographicsarray(VGA)connectortoconnectthecomputertoaVGA-compatiblevideodevice,
suchasaVGAmonitor.
4HDMI™connector
4HDMIconnector
TheHigh-DefinitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables
youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
5USB3.0connectors
TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBmouse,aUSB
storagedrive,aUSBprinter,oradigitalcamera.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
4ThinkPadE570,E570c,andE575UserGuide
Bottomview
1Battery2Wireless-LAN-cardslot
3Memoryslots4Internalstoragedrive
1Battery
Youcanusethecomputerwithbatterypowerwheneveracpowerisunavailable.
2Wireless-LAN-cardslot
YourcomputermighthaveawirelessLANcardinstalledinthisslotsothatyoucanestablishwireless
LANconnections.
3Memoryslots
Youcanincreasetheamountofmemoryinyourcomputerbyinstallingamemorymoduleinthememory
slot.MemorymodulesareavailableasoptionsfromLenovo.
Topurchaseamemorymodule,goto:
http://www.lenovo.com/accessories
4Internalstoragedrive
Dependingonthemodel,thecomputermighthavealarge-capacity,customer-upgradableharddiskdrive
thatcanmeetvariousstoragedemands.
Somemodelshaveasolid-statedrivefordatastorage.Thesolid-statedrivemakesyourcomputerlight,
small,andfast.
Somemodelsareequippedwithahybriddrive,whichisastoragedevicethatcombinesNANDflash
solid-statememorywithharddiskdrivetechnology.
Note:Thehiddenservicepartitionisthereasonwhythereislessfreespacethanexpectedonyourstorage
drive.Thisreductionismorenoticeableonthesolid-statedrivebecauseofitssmallercapacity.
Statusindicators
Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.
Chapter1.Productoverview5
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.
1Camerastatusindicator
Whenthisindicatorison,thecameraisinuse.
24Systemstatusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe
systemstatusofyourcomputer.
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
•On:Thecomputerison(innormalmode).
•Off:Thecomputerisofforinhibernationmode.
•Blinksfast:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
6ThinkPadE570,E570c,andE575UserGuide
3CapsLockindicator
Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.
5acpowerstatusindicator
Thisindicatorshowstheacpowerandchargingstatusofthecomputer.
•Green:connectedtoacpower(charging90%–100%)
•Yellow:connectedtoacpower(charging0%–90%)
•Off:notconnectedtoacpower(nocharging)
Importantproductinformationlabels
Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•LabelsfortheWindowsoperatingsystems
Machinetypeandmodellabel
WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto
identifyyourcomputerandprovidefasterservice.
Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation
ofyourcomputer.
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing
illustration.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Chapter1.Productoverview7
Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberforthe
wirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust
contactLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorizedreplacement.
LabelsfortheWindowsoperatingsystems
Windows
®
10GenuineMicrosoft
coverdependingonthefollowingfactors:
•Yourgeographiclocation
•Datewhenyourcomputerwasmanufactured
•VersionofWindows10thatispreinstalled
Seehttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypesof
GenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftat:
®
label:YourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
https://www.microsoft.com/en-us/howtotell/default.aspx
Therearenoexternal,visualindicatorsoftheProductIDorWindowsversionforwhichthecomputeris
licensed.Instead,theProductIDisrecordedinthecomputerfirmware.WheneveraWindows10product
isinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,matchingProductIDto
completetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
8ThinkPadE570,E570c,andE575UserGuide
Computerfeatures
Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight
beavailableonlyonspecificmodels.
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,right-clicktheStartbuttonandthenselect
System.
Memory
•Doubledatarate4(DDR4)smalloutlinedualin-linememorymodule(SODIMM)
Storagedevice
•2.5-inchformfactor,7-mm(0.28-inch)heightharddiskdrive
•2.5-inchformfactor,9.5-mm(0.37-inch)heightharddiskdrive
•2.5-inchformfactorsolid-statedrive(availableonsomemodels)
•M.2solid-statedrive(availableonsomemodels)
Display
•Brightnesscontrol
•ColordisplaywithThinFilmT ransistor(TFT)technology
•Displaysize:396.2mm(15.6inches)
•Displayresolution:1366x768pixelsor1920x1080pixels
•Multi-touchtechnology(availableonsomemodels)
•NVIDIA
•AMD
®
Optimusgraphicsordiscretegraphics(availableonsomemodels)
®
PowerXpress™graphicsordiscretegraphic(availableonsomemodels)
Keyboard
•Six-rowkeyboard
•Functionkeys
•Numerickeypad
•ThinkPadpointingdevice(includingtheTrackPointpointingdeviceandtrackpad)
Connectorsandslots
•acpowerconnector
•Audioconnector
•Ethernetconnector
•HDMIconnector
•Media-cardslot
•OneAlwaysOnUSBconnector(USB2.0)
•Opticaldrive(availableonsomemodels)
•TwoUSB3.0connectors
•VGAconnector
Chapter1.Productoverview9
Securityfeatures
•Fingerprintreader(availableonsomemodels)
•Security-lockslot
•TrustedPlatformModule(TPM)(availableonsomemodels)
Wirelessfeatures
•Bluetooth
•WirelessLAN
Others
•Microphones
•Camera
Computerspecifications
Size
•Width:379mm(14.9inches)
•Depth:261mm(10.3inches)
•Height:
–23.9mm(0.94inches)formodelswithanaluminumlid,or25.4mm(1inches)formodelswitha
plasticlid
Maximumheatoutput(dependingonthemodel)
•45W(154Btu/hr)maximumor65W(222Btu/hr)maximum(dependingonthemodel)
Powersource(acpoweradapter)
•Sine-waveinputat50Hzto60Hz
•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz
Operatingenvironment
Maximumaltitude(withoutpressurization)
•3048m(10000ft)
Temperature
•Ataltitudesupto2438m(8000ft)
–Operating:5°Cto35°C(41°Fto95°F)
–Storage:5°Cto43°C(41°Fto109°F)
•Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
Relativehumidity
•Operating:8%to95%atwet-bulbtemperature23°C(73°F)
10ThinkPadE570,E570c,andE575UserGuide
•Storage:5%to95%atwet-bulbtemperature27°C(81°F)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor
anddataontheinternalstoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.OpentheStartmenuandlocateaprogrambytheprogramname.
2.Ifyoudonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother
computingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
ActiveProtectionSystem™
HotkeyFeaturesIntegrationHotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside
yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha
conditionincludessystemtilt,excessivevibration,orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe
drivemightalsobemovedtoareaswithoutdata.
Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem
tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.
installutilitiesspecificallyforthespecialkeysandbuttonsonyourcomputer.
Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability
requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial
keysandbuttons.
Chapter1.Productoverview11
LenovoCompanion
LenovoPCExperience
LenovoSettings
RecoveryMedia
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp
youlearnmoreaboutwhatyoucandowithyourLenovocomputer.
Thisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess
tovariousprograms.
Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.
Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,
clickHardwareandSound➙DevicesandPrinters,andthendouble-click
thedevicewithyourcomputername.
Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing
features:
•Turningyourcomputerintoaportablehotspot
•Configuringcameraandaudiosettings
•Optimizingyourpowersettings
•Creatingandmanagingmultiplenetworkprofiles
Thisprogramenablesyoutorestorethecontentsoftheharddiskdrivetothe
factorydefaultsettings.
12ThinkPadE570,E570c,andE575UserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
Frequentlyaskedquestions
ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.
Howtoturnoffmycomputer?
OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
Right-clicktheStartbutton,andthenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage24.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate
powerplan.See“Managingthebatterypower”onpage24.
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?
•StudyChapter5“Security”onpage39tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
©CopyrightLenovo2016
13
•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom
yourstoragedrive”onpage43
HowdoIattachanexternaldisplay?
•Referto“Usinganexternaldisplay”onpage28.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
display.
HowdoIattachorreplaceadevice?
RefertotheappropriatetopicinChapter9“Replacingdevices”onpage77.
Ihavebeenusingthecomputerforsometimealready,andisgettingslower .WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage59.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems
withLenovoCompanion”onpage59.
•CheckforrecoverysolutionsinChapter8“Recoveryinformation”onpage75.
Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
electronicuserguidewhennecessary.
•“InstallingtheWindows10operatingsystem”onpage45
•“Computerstopsresponding”onpage60
•“Powerproblems”onpage71
.
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,opentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana
assistanttosearchforhelp,apps,files,settings,andsoon.
Usingthespecialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
®
personal
14ThinkPadE570,E570c,andE575UserGuide
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