Lenovo 20H1004VUK User Manual

E470,E470c,andE475UserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
Safety,Warranty,andSetupGuide
“Importantsafetyinformation”onpagev
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport Websiteat:
http://www.lenovo.com/support
SecondEdition(November2016)
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo. GS-35F-05925.
Contents
Importantsafetyinformation......v
Readthisfirst................v
Importantinformationaboutusingyourcomputer..v
Conditionsthatrequireimmediateaction....vii
Serviceandupgrades............vii
Powercordsandpoweradapters.......viii
Extensioncordsandrelateddevices.......ix
Plugsandoutlets...............ix
Powersupplystatement............ix
Externaldevices...............x
Generalbatterynotice.............x
Noticeforbuilt-inrechargeablebattery......xi
Noticefornon-rechargeablecoin-cellbattery...xi
Heatandproductventilation..........xi
Electricalcurrentsafetyinformation......xii
Liquidcrystaldisplay(LCD)notice.......xiii
Usingheadphonesorearphones.......xiii
Plasticbagnotice.............xiv
Glasspartsnotice.............xiv
Chapter1.Productoverview......1
Computercontrols,connectors,andindicators...1
Frontview................1
Left-sideview..............2
Right-sideview..............3
Rearview................4
Bottomview...............4
Statusindicators.............5
Importantproductinformationlabels.......6
Machinetypeandmodellabel........6
FCCIDandICCertificationnumber.....7
LabelsfortheWindowsoperatingsystems...8
Computerfeatures..............8
Computerspecifications............9
Operatingenvironment...........10
Lenovoprograms.............10
AccessingLenovoprograms.......10
AnintroductiontoLenovoprograms....10
Chapter2.Usingyourcomputer...13
Registeringyourcomputer..........13
Frequentlyaskedquestions.........13
GettinghelpabouttheWindowsoperating
system..................14
Usingthespecialkeys...........14
UsingtheThinkPadpointingdevice......16
ThinkPadpointingdeviceoverview.....16
UsingtheT rackPointpointingdevice....17
Usingthetrackpad...........18
Usingthetrackpadtouchgestures.....19
CustomizingtheThinkPadpointingdevice..20 Replacingthecaponthepointingstick...20
Powermanagement............21
Usingtheacpoweradapter........21
Usingthebattery............21
Managingthebatterypower.......22
Power-savingmodes..........23
CabledEthernetconnections.........23
Wirelessconnections............24
Usingthewireless-LANconnection.....24
UsingtheBluetoothconnection......24
UsingtheAirplanemode.........25
UsingtheNVIDIAOptimusGraphicsfeature...25
Usingaudiofeatures............25
Usingthecamera.............26
Usingamediacard.............26
Usinganexternaldisplay..........27
FindingThinkPadoptions..........29
Travelingwithyourcomputer.........29
Chapter3.Accessibility,ergonomic,
andmaintenanceinformation....31
Accessibilityinformation...........31
Ergonomicinformation...........33
Cleaningandmaintenance..........34
Chapter4.Security..........37
Usingpasswords..............37
Passwordsintroduction.........37
Setting,changing,orremovingapassword.38
Harddisksecurity.............38
Settingthesecuritychip...........39
Usingthefingerprintreader..........40
Deletingdatafromyourstoragedrive......41
Usingfirewalls...............42
Protectingdataagainstviruses........42
Chapter5.Advancedconfiguration..43
InstallingtheWindows10operatingsystem...43
Installingdevicedrivers...........44
UsingtheThinkPadSetupprogram......44
ConfiguringThinkPadSetup.......45
Changingthestartupsequence......45
UpdatingtheUEFIBIOS.........46
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BIOSmenu..............46
Usingsystemmanagement..........55
Chapter6.Troubleshootingcomputer
problems...............57
Generaltipsforpreventingproblems......57
DiagnosingproblemswithLenovoCompanion..57
Troubleshooting..............58
Computerstopsresponding.......58
Spillsonthekeyboard..........58
Errormessages............59
Beeperrors..............60
Memorymoduleproblems........61
Ethernetproblems...........61
Wireless-LANproblem..........62
Bluetoothproblem...........62
ThinkPadpointingdeviceproblems.....63
Keyboardproblems...........63
Computerscreenproblems........63
Externalmonitorproblems........65
Audioproblems............66
Fingerprintreaderproblems........68
Batteryproblems............68
acpoweradapterproblem........68
Powerproblems............69
Powerbuttonproblem..........69
Bootproblem.............69
Sleepandhibernationproblems......70
Harddiskdriveproblems.........70
Solid-statedriveproblem.........71
Softwareproblem............71
USBproblem.............71
Chapter7.Recoveryinformation...73
Resettingyourcomputer...........73
Usingadvancedstartupoptions........73
RecoveringyouroperatingsystemifWindows10
failstostart................73
CreatingandusingarecoveryUSBdrive....73
Chapter8.Replacingdevices.....75
Staticelectricityprevention..........75
Disablingthebuilt-inbattery.........75
Replacingthebottomcover.........76
Replacingthememorymodule........76
Replacingtheinternalstoragedrive......79
Replacingthecoin-cellbattery........82
Gettinghelpandservice...........87
Usingdiagnosticprograms........88
LenovoSupportWebsite.........88
CallingLenovo.............88
Purchasingadditionalservices........89
AppendixA.Regulatory
information..............91
Certification-relatedinformation........91
Wireless-relatedinformation.........91
Wirelessinteroperability.........91
Usageenvironmentandyourhealth....91
LocatingtheUltraConnectwireless
antennas...............92
Wireless-radiocomplianceinformation...92
Locatingwirelessregulatorynotices....92
Exportclassificationnotice..........93
Electronicemissionnotices..........93
FederalCommunicationsCommission
DeclarationofConformity........93
IndustryCanadaClassBemissioncompliance
statement...............93
EuropeanUnion-Compliancetothe
ElectromagneticCompatibility(EMC)Directive
orRadioEquipmentDirective.......94
GermanClassBcompliancestatement...94
KoreaClassBcompliancestatement....95
JapanVCCIClassBcompliancestatement.95
Japancompliancestatementforproducts
whichconnecttothepowermainswithrated
currentlessthanorequalto20Aperphase.95
Japannoticeforacpowercord......95
Lenovoproductserviceinformationfor
Taiwan................95
Eurasiancompliancemark..........95
Brazilaudionotice.............95
AppendixB.WEEEandrecycling
statements..............97
Generalrecyclinginformation.........97
ImportantWEEEinformation.........97
Japanrecyclingstatements.........98
RecyclinginformationforBrazil........98
BatteryrecyclinginformationfortheEuropean
Union..................99
BatteryrecyclinginformationforTaiwan.....100
BatteryrecyclinginformationfortheUnitedStates
andCanada................100
RecyclinginformationforChina........100
Chapter9.Gettingsupport......87
BeforeyoucontactLenovo..........87
iiE470,E470c,andE475UserGuide
AppendixC.RestrictionofHazardous
Substances(RoHS)Directive....101
AppendixD.ENERGYSTARmodel
information.............105
AppendixE.Notices.........107
AppendixF.T rademarks.......109
©CopyrightLenovo2016
iii
ivE470,E470c,andE475UserGuide

Importantsafetyinformation

Note:Readtheimportantsafetyinformationfirst.
Readthisfirst
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup Guidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.T oreducethese risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe batterysafetyinformationappliestoallcomputerproducts.

Importantinformationaboutusingyourcomputer

Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer. Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody whileitisinuse.
•Neveruseittowarmyourbody.
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Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe following:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Handleyourcomputergently.
Carryyourcomputercarefully.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson yourcomputer,display,orexternaldevices.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit isturnedon.
viE470,E470c,andE475UserGuide

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan internalelectroniccomponenthasfailedinasafeandcontrolledmanner .Or,theymightindicate apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself. ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger. Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured fororbyLenovo instructions,oruntilyougetasuitablereplacement.
®
,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2016
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surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.
CAUTION: Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Powercordsandpoweradapters

DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F ,3G,0.75mm better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers. Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter .
2
,or
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiE470,E470c,andE475UserGuide
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects whenthepoweradapterispluggedintoanelectricaloutlet.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Powersupplystatement

DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
©CopyrightLenovo2016
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Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith oneoftheseparts,contactaservicetechnician.

Externaldevices

CAUTION: DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and 1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto disconnectexternaldevices.

Generalbatterynotice

DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.T oavoidpossible injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren.
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply withlocalordinancesorregulations.
xE470,E470c,andE475UserGuide

Noticeforbuilt-inrechargeablebattery

DANGER
Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe donebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal lawsandregulations.

Noticefornon-rechargeablecoin-cellbattery

DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains asmallamountofharmfulsubstance.
Donotheattomorethan100°C(212°F).
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See www.dtsc.ca.gov/hazardouswaste/perchlorate

Heatandproductventilation

DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime. Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody, eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive environments.
©CopyrightLenovo2016
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•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing, maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).

Electricalcurrentsafetyinformation

DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving, oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.T urneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
Todisconnect:
1.T urneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
xiiE470,E470c,andE475UserGuide
4.Attachpowercordstooutlets.
5.T urndevicesON.
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable toordisconnectitfromthetelephoneoutletonthewall.
4.Removeallcablesfromdevices.

Liquidcrystaldisplay(LCD)notice

CAUTION: Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.

Usingheadphonesorearphones

CAUTION: Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7 limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN 50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1. Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5 LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto excessivesoundpressurelevels.
©CopyrightLenovo2016
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Plasticbagnotice

DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger ofsuffocation.

Glasspartsnotice

CAUTION: Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivE470,E470c,andE475UserGuide

Chapter1.Productoverview

Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.

Computercontrols,connectors,andindicators

Thissectionintroduceshardwarefeaturesofthecomputer.

Frontview

1Microphones
3Powerbutton
5ThinkPad
7TrackPointpointingstick
1Microphones
®
trackpad6TrackPoint
2Camera
4Fingerprintreader(availableonsomemodels)
®
buttons
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
2Camera
Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using thecamera”onpage26.
3Powerbutton
Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.
Toturnoffthecomputer,opentheStartmenu,clickPower,andthenclickShutdown.
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbuttonfor fourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”onpage58
©CopyrightLenovo2016
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1
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall icons.
2.ClickPowerOptionsChoosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
4Fingerprintreader(availableonsomemodels)
Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha password.Formoreinformation,see“Usingthefingerprintreader”onpage40.
ThinkPad
5T rackpad
6TrackPointbuttons
7TrackPointpointingstick
®
pointingdevice
YourcomputerisequippedwiththeLenovo-uniqueThinkPadpointingdevice.Formoreinformation,see “UsingtheThinkPadpointingdevice”onpage16.

Left-sideview

1Powerconnector2Ethernetconnector
3HDMI
1Powerconnector
Thepowerconnectorenablesyoutoconnectthecomputertoacpower.
2Ethernetconnector
Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.
TM
connector
4AlwaysOnUSB3.0connector
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector. YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthe greenindicatorison,thecomputerisconnectedtoaLAN.Whentheyellowindicatorblinks,dataisbeing transmitted.
3HDMIconnector
TheHigh-DefinitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer oranHDTV.
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4AlwaysOnUSB3.0connector
Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargetheUSB-compatibledevicesinthe followingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward. Otherwisetheconnectormightgetdamaged.
Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected toacpower,dothefollowing:
1.StarttheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage10.
2.ClickPOWER.
3.Followtheinstructionsonthescreentomakeyourpreferredsetting.

Right-sideview

1Media-cardslot2Audioconnector
3USB3.0connector4USB2.0connector
5Security-lockslot
1Media-cardslot
Youcaninsertaflashmediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation, see“Usingamediacard”onpage26.
2Audioconnector
Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using audiofeatures”onpage25.
3USB3.0connector
4USB2.0connector
YoucanusetheseUSBconnectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB mouse,USBstoragedevice,orUSBprinter.Foroptimaldatatransfer,connectaUSB3.0devicetotheUSB
3.0connectorinsteadoftheUSB2.0connector.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward. Otherwisetheconnectormightgetdamaged.
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5Security-lockslot
Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturethroughasecurity cablelockthatfitsthissecurity-lockslot.
Note:Y ouareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance ofthelockingdeviceandsecurityfeature.

Rearview

1Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially thecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.

Bottomview

1Internalstoragedrive2Wireless-LAN-cardslot
3Built-inbattery4Memoryslots
5Speakers
1Internalstoragedrive
Yourcomputerhasalarge-capacity,customer-upgradableinternalstoragedriveinstalled.Dependingon themodel,theinternalstoragedrivecanbeaharddiskdrive,solid-statedrive,orhybriddrivetomeet variousstoragedemands.
Note:Thehiddenservicepartitionisthereasonwhythereislessfreespacethanexpectedonyourharddisk drive,hybriddrive,orsolid-statedrive.
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2Wireless-LAN-cardslot
YourcomputermighthaveawirelessLANcardinstalledforyoutoestablishwirelessLANconnections.
3Built-inbattery
Useyourcomputerwiththebatterypowerwheneveracpowerisunavailable.
4Memoryslots
Youcanincreasetheamountofmemoryinyourcomputerbyinstallingamemorymoduleinthememory slot.MemorymodulesareavailableasoptionsfromLenovo.Topurchasememorymodules,goto http://www.lenovo.com/essentials.
5Speakers
Yourcomputerisequippedwithapairofstereospeakers.

Statusindicators

Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.
Chapter1.Productoverview5
1CapsLockindicator
Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.
2Camerastatusindicator
Whenthisindicatorison,thecameraisinuse.
35Systemstatusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe systemstatusofyourcomputer.
Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
On:Thecomputerison(innormalmode).
Off:Thecomputerisofforinhibernationmode.
Blinksfast:Thecomputerisenteringsleeporhibernationmode.
Blinksslowly:Thecomputerisinsleepmode.
4acpowerstatusindicator
Thisindicatorshowstheacpowerandchargingstatusofthecomputer.
Green:connectedtoacpower(charging90%–100%)
Y ellow:connectedtoacpower(charging0%–90%)
Off:notconnectedtoacpower(nocharging)

Importantproductinformationlabels

Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•LabelsfortheWindowsoperatingsystems

Machinetypeandmodellabel

WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto identifyyourcomputerandprovidefasterservice.
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Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation ofyourcomputer.
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing illustration.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,you mustcontactLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized replacement.
Chapter1.Productoverview7

LabelsfortheWindowsoperatingsystems

Windows
coverdependingonthefollowingfactors:
•Y ourgeographiclocation
•Datewhenyourcomputerwasmanufactured
•VersionofWindows10thatispreinstalled
Seehttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypesof GenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe informationprovidedbyMicrosoftat:
https://www.microsoft.com/en-us/howtotell/default.aspx
Therearenoexternal,visualindicatorsoftheProductIDorWindowsversionforwhichthecomputeris licensed.Instead,theProductIDisrecordedinthecomputerfirmware.WheneveraWindows10product isinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,matchingProductIDto completetheactivation.
®
10GenuineMicrosoft
®
label:Y ourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro licensedowngraderights.

Computerfeatures

Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight beavailableonlyonspecificmodels.
Microprocessor Toviewthemicroprocessorinformationofyourcomputer,right-clicktheStartbuttonandthenselect
System.
Memory
•Doubledatarate4(DDR4)smalloutlinedualin-linememorymodule(SODIMM)
Storagedevice
•2.5-inchformfactor,7-mm(0.28-inch)heightharddiskdrive
•2.5-inchformfactor,9.5-mm(0.37-inch)heightharddiskdrive
•2.5-inchformfactorsolid-statedrive(availableonsomemodels)
Display
•Brightnesscontrol
•ColordisplaywithThinFilmT ransistor(TFT)technology
•Displaysize:355.6mm(14inches)
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•Displayresolution:1366x768pixelsor1920x1080pixels
Keyboard
•Six-rowkeyboard
•Functionkeys
•ThinkPadpointingdevice(includingtheTrackPointpointingdeviceandtrackpad)
Connectorsandslots
•acpowerconnector
•Audioconnector
•Ethernetconnector
•HDMIconnector
•Media-cardslot
•OneUSB2.0connector
•OneUSB3.0connector
•OneAlwaysOnUSB3.0connector
Securityfeatures
•Fingerprintreader(availableonsomemodels)
•Security-lockslot
•T rustedPlatformModule(TPM)(availableonsomemodels)
Videofeatures
•NVIDIA
•AMD
®
®
PowerXpress
Optimus
TM
graphicsordiscretegraphics(availableonsomemodels)
TM
graphicsordiscretegraphics(availableonsomemodels)
Wirelessfeatures
•Bluetooth
•WirelessLAN
Others
•Camera
•Microphones
Computerspecifications
Size
•Width:339mm(13.35inches)
•Depth:242mm(9.53inches)
•Thickness:22.4mm(0.88inches)or23.7mm(0.93inches)
Maximumheatoutput(dependingonthemodel)
•45W(154Btu/hr)
•65W(222Btu/hr)
•90W(307Btu/hr)
Chapter1.Productoverview9
Powersource(acpoweradapter)
•Sine-waveinputat50Hzto60Hz
•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz

Operatingenvironment

Maximumaltitude(withoutpressurization)
•3048m(10000ft)
Temperature
•Ataltitudesupto2438m(8000ft)
–Operating:5°Cto35°C(41°Fto95°F) –Storage:5°Cto43°C(41°Fto109°F)
•Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
Relativehumidity
•Operating:8%to95%atwet-bulbtemperature23°C(73°F)
•Storage:5%to95%atwet-bulbtemperature27°C(81°F)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor anddataontheinternalstoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.

AccessingLenovoprograms

ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.OpentheStartmenuandlocateaprogrambytheprogramname.
2.Ifyoudonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof theprogramsmightnotbeavailable.
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Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother computingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
ActiveProtectionSystem
HotkeyFeaturesIntegrationHotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
LenovoCompanion
LenovoSettings
Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha conditionincludessystemtilt,excessivevibration,orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating. Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe drivemightalsobemovedtoareaswithoutdata.
Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.
installutilitiesspecificallyforthespecialkeysandbuttonsonyourcomputer. Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial keysandbuttons.
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand understand.WithLenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon technologynewswitharticlesandblogsfromtrustedsources.
TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp youlearnmoreaboutwhatyoucandowithyourLenovocomputer.
Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing features:
•Turningyourcomputerintoaportablehotspot
•Configuringcameraandaudiosettings
•Optimizingyourpowersettings
•Creatingandmanagingmultiplenetworkprofiles
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Chapter2.Usingyourcomputer

Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson thescreen.

Frequentlyaskedquestions

ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe instructionsonthescreen.
Howtoturnoffmycomputer? OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel? Right-clicktheStartbutton,andthenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•T oconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving modes”onpage23.
•T oachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate powerplan.See“Managingthebatterypower”onpage22.
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?
•StudyChapter4“Security”onpage37tofindouthowyoucanprotectyourcomputerfromtheftand unauthorizeduse.
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13
•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom yourstoragedrive”onpage41
HowdoIattachanexternaldisplay?
•Referto“Usinganexternaldisplay”onpage27.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal display.
HowdoIattachorreplaceadevice?
RefertotheappropriatetopicinChapter8“Replacingdevices”onpage75.
Ihavebeenusingthecomputerforsometimealready,andisgettingslower .WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage57.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems withLenovoCompanion”onpage57.
•CheckforrecoverysolutionsinChapter7“Recoveryinformation”onpage73.
Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis electronicuserguidewhennecessary.
“InstallingtheWindows10operatingsystem”onpage43
“Computerstopsresponding”onpage58
“Powerproblems”onpage69
.

GettinghelpabouttheWindowsoperatingsystem

TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation system,opentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana assistanttosearchforhelp,apps,files,settings,andsoon.

Usingthespecialkeys

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
®
personal
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