Lenovo 10RS003RUK User Manual

M920q User Guide and Hardware Maintenance Manual

Energy Star Machine Types: 10RR, 10RS, 10RT, 10RU, 10SY, 10T1,

10T2, 10UH, and 10V8

Note: Before using this information and the product it supports, be sure to read and understand the Important Product Information Guide and Appendix A “Notices” on page 59.

Second Edition (July 2018)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.

Contents

Chapter 1. Overview. . . . . . . . . . . 1

Front view . . . . . . . . . . . . . . . . . . 1

Rear view . . . . . . . . . . . . . . . . . . 2

System board . . . . . . . . . . . . . . . . 4

Machine type and model label . . . . . . . . . . 6

Chapter 2. Specifications . . . . . . . . 7

Chapter 3. Tips on using the

computer . . . . . . . . . . . . . . . . . 9

Attaching a Kensington-style cable lock . . . . . . 9

Installing the computer into the TIO monitor . . . . . 9

Chapter 4. Replacing hardware . . . . 11

Before replacing hardware . . . . . . . . . . 11

Knowing FRUs (including CRUs) . . . . . . . . 11

Locating FRUs (including CRUs) . . . . . . . . 12

Replacing the keyboard or wireless keyboard . . . 14

Replacing the mouse or wireless mouse . . . . . 15

Replacing the power adapter . . . . . . . . . 19

Replacing the vertical stand . . . . . . . . . . 20

Replacing the VESA mount bracket . . . . . . . 21

Replacing the external optical drive . . . . . . . 22

Replacing the power adapter bracket . . . . . . 24

Removing the computer cover . . . . . . . . . 25

Replacing the storage drive . . . . . . . . . . 26

Replacing the storage drive cable . . . . . . . . 29

Replacing the PCI Express card and PCI Express

card adapter . . . . . . . . . . . . . . . . 29

Replacing the internal speaker . . . . . . . . . 31

Replacing the advanced speaker . . . . . . . . 32

Replacing the system fan . . . . . . . . . . . 33

Replacing the heat sink . . . . . . . . . . . . 34

Replacing the coin-cell battery . . . . . . . . . 35

Replacing the microprocessor . . . . . . . . . 37

Replacing the Wi-Fi card . . . . . . . . . . . 40

Replacing the Wi-Fi antennas . . . . . . . . . 44

Replacing the antenna bracket . . . . . . . . . 49

Replacing the bottom cover . . . . . . . . . . 49

Replacing the memory module . . . . . . . . . 50

Replacing the M.2 solid-state drive . . . . . . . 52

Replacing the system board and chassis . . . . . 54

Completing the parts replacement . . . . . . . 56

Appendix A. Notices. . . . . . . . . . 59

Appendix B. Trademarks . . . . . . . 61

ii M920q User Guide and Hardware Maintenance Manual

Chapter 1. Overview

This chapter provides basic information to help you get familiar with your computer.

Front view

Note: Your computer model might look slightly different from the illustration.

Figure 1. Front view

1 Power indicator 2 Power button

3 Storage drive status indicator

5 Headset connector

7 Always On USB 3.1 Gen 1 connector

1 Power indicator

4 Microphone connector

6 Type-C USB 3.1 Gen 1 connector

8 Illuminated red dot

This indicator is on when the computer is on.

2 Power button

Used to turn on your computer. When you cannot shut down the computer from the operating system, press and hold the power button for four or more seconds to turn off the computer.

3 Storage drive status indicator

This indicator is on when the storage drive is in use.

4 Microphone connector

Used to connect a microphone to your computer. You can use the microphone to record sounds or interact with the computer using speech-recognition software.

5 Headset connector

Used to connect a headset or headphones to your computer.

6 Type-C USB 3.1 Gen 1 connector

Used to connect a Type-C USB 3.1 compatible device.

7 Always On USB 3.1 Gen 1 connector

Used to connect a USB-compatible device. For optimal data transfer, connect a USB 3.1 Gen 1 device to a USB 3.1 Gen 2 or USB 3.1 Gen 1 connector instead of a USB 2.0 connector.

8 Illuminated red dot

This indicator is on when the computer is on.

Rear view

Note: Your computer model might look slightly different from the illustration.

M920q User Guide and Hardware Maintenance Manual

Figure 2. Rear view

1 Optional connector 2 2 Optional connector 1

3 Security-lock slot

5 Ethernet connector

7 USB 3.1 Gen 1 connector

9 USB 3.1 Gen 1 connector

11 Power adapter connector

1 Optional connector 2

4 Wi-Fi antenna slot

6 USB 3.1 Gen 2 connectors (2)

8 HDMI™ 1.4 out connector

10 DisplayPort

Depending on the computer model, the connector might vary.

2 Optional connector 1

Depending on the computer model, the connector might vary.

3 Security-lock slot

Used to secure a Kensington-style cable lock.

4 Wi-Fi antenna slot

1.2 out connector

Chapter 1. Overview 3

Used to install the rear Wi-Fi antenna cable connector that is available only on some models. The rear Wi-Fi antenna is installed on the rear Wi-Fi antenna cable connector.

5 Ethernet connector

Used to connect an Ethernet cable for network access.

6 USB 3.1 Gen 2 connectors

Used to connect a USB-compatible device. For optimal data transfer, connect a USB 3.1 Gen 2 device to a USB 3.1 Gen 2 connector instead of a USB 3.1 Gen 1 or USB 2.0 connector.

7 USB 3.1 Gen 1 connector

Used to connect a USB-compatible device. For optimal data transfer, connect a USB 3.1 Gen 1 device to a USB 3.1 Gen 2 or USB 3.1 Gen 1 connector instead of a USB 2.0 connector.

8 HDMI 1.4 out connector

Used to send video and audio signals from your computer to another audio or video device, such as a high performance monitor.

9 USB 3.1 Gen 1 connector

Used to connect a USB-compatible device. For optimal data transfer, connect a USB 3.1 Gen 1 device to a USB 3.1 Gen 2 or USB 3.1 Gen 1 connector instead of a USB 2.0 connector.

10 DisplayPort 1.2 out connector

Used to send audio and video signals from the computer to another audio or video device, such as a highperformance monitor.

11 Power adapter connector

Used to connect the power adapter to your computer for power supply.

System board

Note: See “Front view” and “Rear view” for additional component descriptions.

M920q User Guide and Hardware Maintenance Manual

Figure 3. System board

1 Clear CMOS (Complementary Metal Oxide

Semiconductor) / Recovery jumper

3 Board to board connector

5 Microprocessor

7 Internal speaker or advanced speaker connector

9 Storage drive slot

2 Thunderbolt connector

4 DC connector

6 Coin-cell battery

8 System fan connector

10 M.2 Wi-Fi card slot

Chapter 1. Overview 5

11 PCI Express card slot 12 Serial connector

13 Memory slot 1 (DIMM1) 14 Memory slot 2 (DIMM2)

15 M.2 solid-state drive slot

Machine type and model label

The machine type and model label identifies the computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify the computer and provide faster service. The machine type and model label is attached on the computer as shown.

Figure 4. Machine type and model label

6 M920q User Guide and Hardware Maintenance Manual

Chapter 2. Specifications

Power supply

• 65-watt automatic voltage-sensing power supply (optional)

• 90-watt automatic voltage-sensing power supply (optional)

• 135-watt automatic voltage-sensing power supply (optional)

Storage drives

• 2.5-inch storage drive (optional)

• M.2 solid-state drive (optional)

Video features

• The integrated graphics card supports the following:

– DisplayPort 1.2 out connector

– HDMI 1.4 out connector

Audio features

• The integrated audio card supports the following:

– Advanced speaker (optional)

– Headset connector

– Internal speaker (optional)

– Microphone connector

Input/Output (I/O) features

• Audio connectors (headset and microphone)

• DisplayPort 1.2 out connector

• Ethernet connector

• HDMI 1.4 out connector

• Serial connector (optional)

• Type-C USB connector

• USB connector

Expansion

• External optical drive box (optional)

• Memory slots

• M.2 solid-state drive slot

• PCI Express graphics card slot

Network features

• Ethernet LAN

• Wireless LAN (optional)

• Bluetooth (optional)

Physical dimensions

• Width: 37 mm (1.5 inches)

• Height: 179 mm (7.0 inches)

• Depth: 183 mm (7.2 inches)

Weight (without the package)

Maximum configuration as shipped: 1.3 kg (2.9 lb)

M920q User Guide and Hardware Maintenance Manual

Chapter 3. Tips on using the computer

This chapter provides tips on using the computer.

Attaching a Kensington-style cable lock

You can use a Kensington-style cable lock to secure your computer to a desk, table, or other nonpermanent fixture. The cable lock connects to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at:

http://www.lenovo.com/support

Figure 5. Attaching a Kensington-style cable lock

Installing the computer into the TIO monitor

1. For the Tiny-in-One 23 monitor (MT: 10DQ), remove the rear Wi-Fi antenna cover before installing the computer. See “Replacing the Wi-Fi antennas” on page 44.

2. Connect the computer either to the power adapter shipped with the TIO monitor or to the adapter shipped with the computer that has higher power rating.

10 M920q User Guide and Hardware Maintenance Manual

Chapter 4. Replacing hardware

This chapter provides instructions on how to replace hardware for your computer.

Before replacing hardware

Attention: Do not open your computer or attempt any repairs before reading this section and the Important

Product Information Guide.

Notes before replacing hardware

• Use computer components provided only by Lenovo.

• When installing or replacing an option, use the appropriate instructions explained in this manual along with the instructions that come with the option.

• In most areas of the world, Lenovo requires the return of defective CRUs. Information about this will come with the CRU or will come a few days after the CRU arrives.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and options.

When you handle options and other computer components, take these precautions to avoid static-electricity damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.

• Prevent others from touching the options and other computer components.

• Touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the package and your body before you install or replace a new part.

• When possible, remove the new part from the static-protective package, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package on a smooth, level surface and place the part on the package.

• Do not place the part on the computer cover or other metal surface.

Knowing FRUs (including CRUs)

• Field Replaceable Units (FRUs) are computer parts that a trained technician can upgrade or replace. FRUs include all CRUs. For detailed FRU information, such as the FRU part numbers and supported computer models, go to:

http://www.lenovo.com/serviceparts-lookup

• Customer Replaceable Units (CRUs) are computer parts that a user can upgrade or replace.

– Self-service CRUs: You can install self-service CRUs easily. These CRUs might be stand-alone,

latched, or secured by up to two screws. Examples of self-service CRUs include the keyboard, mouse, any USB device. You are responsible for replacing all self-service CRUs.

– Optional-service CRUs: Handling optional-service CRUs requires some technical skills and simple tools

(such as a screwdriver). These CRUs are isolated parts within the computer. They are usually

concealed by an access panel that is secured by more than two screws. You must remove the screws and panel to access the specific CRU. Optional-service CRUs can be removed and installed by users or, during the warranty period, by a Lenovo service technician.

Before replacing FRUs

Before replacing any FRU, read the following:

• Only certified and trained personnel can service the computer.

• Before replacing an FRU, read the entire section about replacing the part.

• Be extremely careful during writing operations such as copying, saving, or formatting.

The sequence of the drives in the computer that you are servicing might have been altered. If you select an incorrect drive, data or programs might be overwritten.

• Replace an FRU only with another FRU of the correct model.

When you replace an FRU, ensure that the model of the machine and the FRU part number are correct.

• An FRU should not be replaced because of a single, unreproducible failure.

Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing an FRU only when a problem recurs. If you suspect that an FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.

• Only replace a defective FRU.

Locating FRUs (including CRUs)

Notes:

• Some of the components are optional.

• To replace a component that is not in the list below, contact a Lenovo service technician. For a list of Lenovo Support phone numbers, go to:

http://www.lenovo.com/serviceparts-lookup

12 M920q User Guide and Hardware Maintenance Manual

Figure 6. Locating FRUs (including CRUs)

Self-service CRUs Optional-service CRUs Non-CRUs

1 Vertical stand

2 Power adapter bracket

3 Power adapter

4 Power cord

5 Computer cover

6 Dust shield 22 Wi-Fi card

9 Internal speaker

15 Bottom cover

8 Coin-cell battery

12 System fan

19 Storage drive

20 Storage drive bracket 13 System board

21 Wi-Fi card shield

23 PCI Express card

24 PCI Express card adapter

7 Microprocessor

10 Advanced speaker

11 Antenna bracket

14 Chassis

18 Storage drive cable

25 Wi-Fi antennas

26 Heat sink

Chapter 4. Replacing hardware 13

Self-service CRUs Optional-service CRUs Non-CRUs

16 Memory module

17 M.2 solid-state drive

27 VESA

28 External optical drive

29 External optical drive box

30 Keyboard

31 Mouse

mount bracket

Replacing the keyboard or wireless keyboard

Note: The wireless keyboard is available only on some models.

Replacing the keyboard

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Disconnect the old keyboard cable from the computer.

3. Connect a new keyboard to the appropriate connector on the computer.

Figure 7. Replacing the keyboard

Replacing the wireless keyboard

1. Remove your old wireless keyboard.

2. Take out the new wireless keyboard from the package.

3. Open the battery compartment cover, and install two AAA batteries according to the polarity indicators.

M920q User Guide and Hardware Maintenance Manual

Figure 8. Replacing the wireless keyboard

4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connector on the computer.

5. Close the compartment cover. The keyboard is ready for use.

Replacing the mouse or wireless mouse

Note: The wireless mouse is available only on some models.

Replacing the mouse

1. Turn off the computer and disconnect all power cords from electrical outlets.

2. Disconnect the old mouse cable from the computer.

3. Connect a new mouse to the appropriate connector on the computer.

Figure 9. Replacing the mouse

Replacing the wireless mouse

1. Disconnect the USB dongle from your computer. Then, remove your old wireless mouse.

2. Remove the new wireless mouse from the package.

3. Open the battery compartment cover, and install two AAA batteries according to the polarity indicators.

Chapter 4. Replacing hardware 15

Figure 10. Opening the battery compartment

Figure 11. Taking out the USB dongle

16 M920q User Guide and Hardware Maintenance Manual

Figure 12. Connecting the USB dongle to a USB connector

Figure 13. Installing the mouse batteries

Chapter 4. Replacing hardware 17

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