Lenovo 10MRDU46UK User Manual

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ImportantProductInformationGuide
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstand“Readthis first:Importantsafetyinformation”onpageiii
andAppendixE“Notices”onpage59.
SecondEdition(January2017) ©CopyrightLenovo2016,2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo. GS-35F-05925.
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Contents
Readthisfirst:Importantsafety
information..............iii
Importantsafetyinformationforusers......iii
Serviceandupgrades...........iii
Staticelectricityprevention.........iv
Powercordsandpoweradapters......iv
Extensioncordsandrelateddevices.....iv
Plugsandoutlets.............v
Externaldevices.............v
Heatandproductventilation........v
Operatingenvironment...........vi
Lasercompliancestatement........vi
Powersupplystatement.........vii
Cleaningandmaintenance........vii
Glasspartsnotice...........vii
Tip-overhazardpreventionnotice.....vii
Importantsafetyinformationforservice
technicians................vii
Generalsafety.............vii
Electricalsafety............viii
Safetyinspectionguide..........x
Handlingelectrostaticdischarge-sensitive
devices.................x
Groundingrequirements..........xi
Safetynotices(multi-lingualtranslations)...xi
Chapter1.Features...........1
Chapter2.Usingthecomputer.....3
Registeringthecomputer...........3
Accessingaprogramonthecomputer......3
Settingthecomputervolume..........4
AddinganicontotheWindowsnotificationarea..4
Usingadisc.................4
Guidelinesaboutusingtheopticaldrive....4
Handlingandstoringadisc.........4
Playingandremovingadisc........5
Recordingadisc.............5
Connectingtoanetwork............6
ConnectingtoanEthernetLAN.......6
ConnectingtoawirelessLAN........6
ConnectingtoaBluetooth-enableddevice...6
Usingthesingle-touchormulti-touchfeature....7
Chapter3.Youandyourcomputer...9
Environmentandelectricalinput.........9
Arrangingyourworkspace...........9
Glareandlighting.............9
Aircirculation.............10
Electricaloutletlocationsandcablelengths.10
Comfort...............10
Accessibilityinformation...........10
Cleaningthecomputer...........13
Maintenance...............13
Basicmaintenancetips.........13
Goodmaintenancepractices.......14
Keepingthecomputercurrent.......14
Movingthecomputer............15
Chapter4.Security..........17
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............17
Preventingunauthorizedaccesstothecomputer.17
Usingthecoverpresenceswitch.......17
Usingandunderstandingfirewalls.......18
Protectingdataagainstviruses........18
ComputraceAgentsoftwareembeddedin
firmware.................18
TrustedPlatformModule(TPM)........18
Chapter5.Advancedconfiguration..19
UsingtheSetupUtilityprogram........19
StartingtheSetupUtilityprogram.....19
Enablingordisablingadevice.......19
EnablingordisablingtheAutomaticPowerOn
features...............19
EnablingordisablingtheErPLPScompliance
mode................20
ChangingtheICEperformancemode....20
EnablingordisablingtheICEThermalAlert
feature................20
EnablingordisablingtheConfiguration
ChangeDetectionfeature........21
UsingBIOSpasswords.........21
Selectingastartupdevice........22
ExitingtheSetupUtilityprogram......23
UpdatingtheBIOS.............23
Chapter6.Troubleshooting,
diagnostics,andrecovery......25
Basicprocedureforresolvingcomputer
problems.................25
Troubleshooting..............25
Startupproblems............25
Audioproblems............26
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CDproblems.............27
DVDproblems.............27
Intermittentproblems..........28
Storagedriveproblems.........28
Screenproblems............29
Networkingproblems..........29
Performanceproblems..........31
Serialconnectorcannotbeaccessed....33
USBdeviceproblems..........33
Softwareanddriverproblems.......33
Diagnostics................34
LenovoSolutionCenter.........34
UEFIdiagnosticprogram.........34
Recoveryinformation............34
RecoveryinformationforWindows7....35
RecoveryinformationforWindows10....35
Chapter7.Servicecheckoutand
symptom-to-FRUindex........37
Servicecheckout..............37
Problemdeterminationtips........37
Symptom-to-FRUindex...........38
Harddiskdrivebooterror........38
Powersupplyproblems.........39
Beepsymptoms............39
POSTerrorcodes............39
Miscellaneouserrorconditions......40
Undeterminedproblems.........42
Chapter8.Gettinginformation,help,
andservice..............43
Informationresources............43
Windowshelpsystem..........43
Accessingothermanuals.........43
LenovoSupportWebsite.........43
LenovoWebsite............43
Frequentlyaskedquestions........44
Helpandservice..............44
Callingforservice............44
Usingotherservices..........45
Purchasingadditionalservices......45
AppendixA.Regulatory
information..............47
Exportclassificationnotice..........47
Electronicemissionsnotices.........47
FederalCommunicationsCommission
DeclarationofConformity........47
Eurasiancompliancemark..........49
Brazilaudionotice.............49
Mexicowireless-radiocomplianceinformation..49
Taiwanvisionprecautionnotice........50
Additionalregulatoryinformation.......50
AppendixB.WEEEandrecycling
information..............51
ImportantWEEEinformation.........51
RecyclinginformationforJapan........51
RecyclinginformationforBrazil........52
BatteryrecyclinginformationforTaiwan.....52
BatteryrecyclinginformationfortheEuropean
Union..................53
AppendixC.RestrictionofHazardous
Substances(RoHS)Directive.....55
EuropeanUnionRoHS...........55
TurkishRoHS...............55
UkraineRoHS...............55
IndiaRoHS................55
ChinaRoHS................56
TaiwanRoHS...............56
AppendixD.ENERGYSTARmodel
information..............57
AppendixE.Notices..........59
Trademarks................60
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Readthisfirst:Importantsafetyinformation
CAUTION: Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou receivedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof personalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafetyandWarranty Guide,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovo siteathttp://www.lenovo.com/UserManuals.
Thischaptercontainsthefollowingtopics:
“Importantsafetyinformationforusers”onpageiii
“Importantsafetyinformationforservicetechnicians”onpagevii

Importantsafetyinformationforusers

Thissectionprovidesthesafetyinformationthatusersmustbefamiliarwith.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhaveany questionsorconcerns,contacttheCustomerSupportCenter.
®
SupportWeb
Althoughtherearenomovingpartsinthecomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
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Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm connectedtothepoweradapter),H05VV-F,3G,0.75mm supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
(thepowercordconnectedtotheinternalpower
2
(thepowercord

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
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areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewiththecomputerequipmentappearstobedamagedor corroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamagethecomputer,data,orconnecteddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile thecomputerpowerison;otherwise,youmightdamagethecomputer.Toavoidpossibledamageto connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:
•Donotleavethecomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.The computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperatethecomputer,poweradapter,oraccessoriesnearflammable materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting thecomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperatingthe computerwithintwofeetofhigh-trafficareas.Ifyoumustoperatethecomputerinornearahigh-traffic area,inspectand,ifnecessary,cleanthecomputermorefrequently.
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Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperatethecomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtousethecomputeris10°C–35°C(50°F–95°F)withhumidityranging between35%and80%.Ifthecomputerisstoredortransportedintemperatureslessthan10°C(50°F),allow thecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)beforeuse. Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowthecomputertorisetoanoptimal operatingtemperaturebeforeusecouldresultinirreparabledamagetothecomputer.
Ifpossible,placethecomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromthecomputerbecausethestrongmagneticfieldsgeneratedbytheseappliances candamagethemonitoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lasercompliancestatement

CAUTION: Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.
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Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepthecomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.

Glasspartsnotice

CAUTION: Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

Tip-overhazardpreventionnotice

•Placethecomputeronasturdyandlowbase,oranchorthefurnitureandpositionthecomputeras farbackonthefurnitureaspossible.
•Keepremotecontrols,toys,andotheritemsthatmightattractchildrenoffthecomputer.
•Keepthecomputer,cables,andcordsoutofthereachofchildren.
•Supervisechildreninroomswherethesesafetytipshavenotbeenfollowed.

Importantsafetyinformationforservicetechnicians

Thissectionprovidesthesafetyinformationthattrainedservicetechniciansmustbefamiliarwith.

Generalsafety

Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.
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Attention:
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately 8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing. Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Electricalsafety

CAUTION: Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise intheinstallationandconfigurationprocedures.
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Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges. Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection
–Workingnearpowersupplies –RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,poweroffthe wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback. Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule, youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine:
–Powersupplyunits –Pumps –Blowersandfans –Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
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–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis inspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutfirstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor: a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground. b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings. c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror otherliquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ToprotectagainstESDdamage,equalizethechargebetweenobjects.Then,themachine,thepart,the workmat,andthepersonhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
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•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage. –AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•Brazilian/Portuguese
•Chinese(simplified)
•Chinese(traditional)
•French
•German
•Hebrew
•Italian
•Korean
•Spanish
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration ofthisproductduringanelectricalstorm.
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Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration procedures.
Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
ToConnectToDisconnect
1.T urneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.T urndeviceON.
1.T urneverythingOFF.
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand canexplodeifnotproperlyused,handled,ordisposedof.
Donot:
Throworimmerseintowater
Heattomorethan100°C(212°F)
Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
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Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithopticalinstruments,
1
2
andavoiddirectexposuretothebeam.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
CAUTION
Usesafepracticeswhenlifting.
CAUTION
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected fromthepowersource.
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≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
PERIGO
Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.
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Paraevitarriscodechoqueelétrico:
•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração desteprodutoduranteumatempestadecomraios.
•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.
•T odoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente instaladas.
•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.
•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.
•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação, redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde instalaçãoeconfiguração.
•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou abrirtampasdesteprodutooudedispositivosconectados.
ParaConectar:ParaDesconectar:
1.DESLIGUETudo.
2.Primeiramente,conectetodososcabosaos dispositivos.
3.Conecteoscabosdesinalaosconectores.
4.Conecteoscabosdealimentaçãoàstomadas.
5.LIGUEosdispositivos.
1.DESLIGUETudo.
2.Primeiramente,removaoscabosdealimentaçãodas tomadas.
3.Removaoscabosdesinaldosconectores.
4.Removatodososcabosdosdispositivos.
CUIDADO:
Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.
Não:
•Jogueoucoloquenaágua
•Aqueçaamaisde100°C(212°F)
•Consertenemdesmonte
Descarteabateriaconformerequeridopelasleisouregulamentoslocais.
PRECAUCIÓN:
Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica outransmissores)estivereminstalados,observeoseguinte:
•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.
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•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui
1
2
poderesultaremexposiçãoprejudicialàradiação.
PERIGO
AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:
Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose eviteexposiçãodiretaaofeixe.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
CUIDADO:
Utilizeprocedimentosdesegurançaparalevantarequipamentos.
CUIDADO:
Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde alimentaçãoestejamdesconectadosdafontedealimentação.
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DANGER
Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter undanger.
Pourévitertoutrisquedechocélectrique:
•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration deceproduitaucoursd'unorage.
•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla terre.
•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.
•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles d'interface.
•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede dommagesmatériels.
•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).
•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles différentscordons.
ConnexionDéconnexion
1.MettezlesunitésHORSTENSION.
2.Commencezparbranchertouslescordonssurles unités.
3.Branchezlescâblesd'interfacesurdesconnecteurs.
4.Branchezlescordonsd'alimentationsurdesprises.
5.MettezlesunitésSOUSTENSION.
1.MettezlesunitésHORSTENSION.
2.Débranchezlescordonsd'alimentationdesprises.
3.Débranchezlescâblesd'interfacedesconnecteurs.
4.Débrancheztouslescâblesdesunités.
ATTENTION:
Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence 45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.
Nepas:
lajeteràl'eau,
l'exposeràdestempératuressupérieuresà100°C,
chercheràlaréparerouàladémonter.
Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.
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ATTENTION:
Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:
Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau
rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.
Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet
d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.
DANGER
Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez connaissancedesinformationssuivantes:
Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
ATTENTION:
Soulevezlamachineavecprécaution.
ATTENTION:
L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons delasourced'alimentation.
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1
2
VORSICHT
AnNetz-,T elefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.
AusSicherheitsgründen:
BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,
Wartungs-oderRekonfigurationsarbeitendurchführen.
GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt
anschließen.
AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß
geerdetemSchutzkontaktanschließen.
DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch
BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.
Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.
DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken
undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.
ZumInstallieren,T ransportierenundÖffnenderAbdeckungendesComputersoderder
angeschlossenenEinheitendieKabelgemäßderfolgendenTabelleanschließenundabziehen.
ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor
1.SchaltenSiealleEinheitenAUS.
2.SchließenSieerstalleKabelandieEinheitenan.
3.SchließenSiedieSignalkabelandieBuchsenan.
4.SchließenSiedieNetzkabelandieSteckdosean.
5.SchaltenSiedieEinheitEIN.
1.SchaltenSiealleEinheitenAUS.
2.ZiehenSiezuerstalleNetzkabelausden Netzsteckdosen.
3.ZiehenSiedieSignalkabelausdenBuchsen.
4.ZiehenSiealleKabelvondenEinheitenab.
CAUTION:
EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen. DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung explodieren.
DieBatterienicht:
•mitWasserinBerührungbringen.
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•über100Cerhitzen.
•reparierenoderzerlegen.
DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.
ACHTUNG:
BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit LichtwellenleitertechnikoderSendern)Folgendesbeachten:
DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen
gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenT eile.
WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier
angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.
VORSICHT
EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:
LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel verwenden.Strahlungsbereichmeiden.
≥18kg≥32kg≥55kg
ACHTUNG:
ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.
ACHTUNG:
MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden NetzkabelvomNetzgetrenntwerden.
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2
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PERICOLO
Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere pericolosa.
Perevitareilrischiodiscosseelettriche:
Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola
riconfigurazionedelprodottoduranteuntemporale.
Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa
terra.
Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper
questoprodotto.
Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.
Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno
strutturale.
Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi
aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee configurazione.
Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate
operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità collegate.
PercollegarsiPerscollegarsi
1.SPEGNEREleapparecchiature.
2.Innanzitutto,collegaretuttiicavialleunità.
3.Collegareicavidisegnaleaiconnettori.
4.Collegareicavidialimentazioneallapresa.
5.Accenderel'unità.
1.SPEGNEREleapparecchiature.
2.Innanzitutto,rimuovereicavidialimentazionedalla presa.
3.Rimuovereicavidisegnaledaiconnettori.
4.Rimuoveretuttiicavidalleunità.
ATTENZIONE:
Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.
Non:
Gettareoimmergerelabatterianell'acqua
Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)
Smontarla,ricaricarlaotentarediripararla
Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive disposizioniedisposizionilocali).
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ATTENZIONE:
1
2
Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo trasmittenti),tenerpresentequantosegue:
Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni
laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.
L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale
possonoprovocarel'esposizionearadiazionipericolose.
PERICOLO
AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:
Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente construmentiotticiedevitarel'esposizionealfascio.
≥18kg≥32kg≥55kg
ATTENZIONE:
Prestareattenzionenelsollevarel'apparecchiatura.
ATTENZIONE:
Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione sianoscollegatidallafontedialimentazione.
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2
PELIGRO
Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede serpeligrosa.
Paraevitarelriesgodedescargaeléctrica:
Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo
reconfiguracióndeesteproductoduranteunatormentaeléctrica.
Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy
conectadasatierra.
Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente
debidamentecableadas.
Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.
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Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.
Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos
módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo contrarioenlosprocedimientosdeinstalaciónyconfiguración.
Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao
abralascubiertasdeesteproductoodelosdispositivosconectados.
ParaconectarParadesconectar
1.APÁGUELOtodo.
2.Enprimerlugar,conectetodosloscablesalos dispositivos.
3.Conecteloscablesdeseñalalosconectores.
4.Enchufeloscablesdealimentaciónalastomasde corriente.
5.Enciendaeldispositivo.
1.APÁGUELOtodo.
2.Enprimerlugar,desenchufeloscablesdealimentación delastomasdecorriente.
3.Desconecteloscablesdeseñaldelosconectores.
4.Desconectetodosloscablesdelosdispositivos.
PRECAUCIÓN:
Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.
Nodebe:
Arrojarlaalaguaosumergirlaenella
Exponerlaatemperaturassuperioresa100°C(212°F)
Repararlaodesmontarla
Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.
PRECAUCIÓN:
Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra ópticaotransmisores)instalados,tengaencuentalosiguiente:
Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación
láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.
Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría
exponersearadiacionespeligrosas.
PELIGRO
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Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo
1
2
siguiente:
Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon instrumentosópticos,yeviteexponersedirectamentealrayoláser.
≥18kg≥32kg≥55kg
PRECAUCIÓN:
Adopteprocedimientossegurosallevantarelequipo.
PRECAUCIÓN:
Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo, asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.
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Chapter1.Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutthecomputer
•T oviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutthecomputer,do thefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourMicrosoft
®
Windows
–ForWindows7:Right-clickComputer,andthenclickProperties. –ForWindows10:ClickSettingsSystemAbout.
•T oviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onthe computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
Preinstalledoperatingsystem
ThecomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperatingsystems mightbeidentifiedbyLenovoascompatiblewiththecomputer.Todetermineifanoperatingsystemhas beencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
®
version,dooneofthefollowing:
Storagedrives
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
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Chapter2.Usingthecomputer

Thischaptercontainsthefollowingtopics:
“Registeringthecomputer”onpage3
“Accessingaprogramonthecomputer”onpage3
“Settingthecomputervolume”onpage4
“AddinganicontotheWindowsnotificationarea”onpage4
“Usingadisc”onpage4
“Connectingtoanetwork”onpage6
“Usingthesingle-touchormulti-touchfeature”onpage7

Registeringthecomputer

WhenyouregisterthecomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisterthecomputerwithLenovo,ensurethatthecomputerisconnectedtotheInternet.Then,goto http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

Accessingaprogramonthecomputer

Toaccessaprogramonthecomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickAllProgramstodisplaytheprogramlist.Fromthelistorafolderinthelist,
clickthenameofthedesiredprogramtolaunchtheprogram.
–ForWindows10:Fromtheprogramlistorafolderinthelist,clickthenameofthedesiredprogram
tolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,dooneofthefollowing: –ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
4.ViewControlPanelusinglargeiconsorsmallicons,andthenclickthenameofthedesiredprogram tolaunchtheprogram.
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Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage4
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickNotificationAreaIconsTurnsystemiconsonoroff.
•ForWindows10:ClickSettingsPersonalizationTaskbarTurnsystemiconsonoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Usingadisc

Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions: –Hightemperature
–Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
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•T oremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffthecomputer. Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton. Usetheemergencyejectonlyinanemergency.

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.Torecordadisc,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,
andthenclickAutoPlay.
–ForWindows10:ClickSettingsDevicesAutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonthecomputer”onpage3.
3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
®
Player.
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2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectthecomputertoa network,see“Networkingproblems”onpage29
.

ConnectingtoanEthernetLAN

YoucanconnectthecomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

ConnectingtoawirelessLAN

YoucanconnectthecomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof radiowavesonly.
Note:ThewirelessLANfeatureisoptional.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonthecomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea, addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage4
3.ClickawirelessLAN,andthenclickConnecttoconnectthecomputertoit.Providerequired informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless connectionbetweenthecomputerandanotherBluetooth-enableddevicewithinadistanceofabout10 m(32.8ft).
Note:TheBluetoothfeatureisoptional.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonthecomputerisworkingandtheBluetooth-enableddeviceis locatedwithinadistanceofabout10m(32.8ft)fromthecomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand followtheinstructionsonthescreen.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage4.
.
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Usingthesingle-touchormulti-touchfeature

Dependingonthecomputermodel,thesingle-touchorthemulti-touchfeatureisavailable.Thesingle-touch featureenablesyoutouseonlyonefingeratatimetointeractwiththecomputer.Themulti-touchfeature enablesyoutouseoneortwofingerstointeractwiththecomputer.
Note:Thesingle-touchandmulti-touchfeaturesareoptional.
Tousethesingle-touchormulti-touchfeature,dothefollowing:
•T omakeasingleclick,tapthetouchscreenoncewithyourfinger.
•T omakeadouble-click,taptwicewithoutpausing.
•T omakearight-click,tapthetouchscreenonceandthenholdyourfingeronthetouchscreenuntila roundcircleisdisplayed.Then,liftyourfingeroffthetouchscreensothatacontextmenuisdisplayed. Youcanmakeyourselectiononthemenu.
•T omakeiteasiertoreadoreditadocument,usetwofingerstozoomin,zoomout,scroll,orrotate onthetouchscreen.
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Chapter3.Youandyourcomputer

Thischaptercontainsthefollowingtopics:
“Environmentandelectricalinput”onpage9
“Arrangingyourworkspace”onpage9
“Accessibilityinformation”onpage10
“Cleaningthecomputer”onpage13
“Maintenance”onpage13
“Movingthecomputer”onpage15

Environmentandelectricalinput

Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F) Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing) Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft) Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources. Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains orblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitorasthe roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.
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Aircirculation

Thecomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage. Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient. Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofthecomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on pageiv
.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches). Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal) position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility
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Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakethecomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds ShiftfivetimesTurnonorturnoffStickyKeys NumLockforfivesecondsTurnonorturnoffT oggleKeys LeftAlt+LeftShift+NumLock LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickEaseofAccessCenter.
•ForWindows10:ClickSettingsEaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard Ifyouprefertotypeorenterdataintothecomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual keyboardwithallthestandardkeys.
•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse
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Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolthecomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickSpeech Recognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofthe computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•T ochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof AccessCenter”onpage11
.
•T ochangetheitemsizepermanently,dothefollowing: –Changethesizeofalltheitemsonyourscreen.
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1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickScreenresolutionMaketextandotheritemslargerorsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Thecomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
TTY/TDDconversionmodem
Thecomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD) conversionmodem.ThemodemmustbeconnectedbetweenthecomputerandaTTY/TDDtelephone. Then,youcantypeamessageonthecomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Cleaningthecomputer

CAUTION: Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected tothecomputer.
Itisagoodpracticetocleanthecomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically. Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,thecomputerwillserveyoureliably.Thissectionprovides informationaboutmaintainingthecomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingthecomputerfunctioningproperly:
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•Keepthecomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepthecomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofthecomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Keepthecomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingthe computercurrent”onpage14.
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance problems.See“Performanceproblems”onpage31.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup.
•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour operatingsystemevenifWindowsfailstostartup.

Keepingthecomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforthe computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofthecomputer.
Togetthelatestdevicedriversforthecomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonthecomputer.Gotohttp://www.lenovo.com/drivers.
•UseWindowsUpdate.See“Gettingthelatestsystemupdates”onpage14
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
UseWindowsUpdatetogetthesystemupdates.EnsurethatthecomputerisconnectedtotheInternetand dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickWindowsUpdate.
.
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•ForWindows10:ClickSettingsUpdate&securityWindowsUpdate.
3.Followtheinstructionsonthescreen.

Movingthecomputer

Beforemovingthecomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingthecomputertoanothercountryorregion
Whenyoumovethecomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contact theLenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord. See“Callingforservice”onpage44
.
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Chapter4.Security

Thischaptercontainsthefollowingtopics:
“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage17
“Preventingunauthorizedaccesstothecomputer”onpage17
“Usingthecoverpresenceswitch”onpage17
“Usingandunderstandingfirewalls”onpage18
“Protectingdataagainstviruses”onpage18
“ComputraceAgentsoftwareembeddedinfirmware”onpage18
“T rustedPlatformModule(TPM)”onpage18

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan referto“UsingtheSetupUtilityprogram”onpage19togetbasicinformationaboutsomemajor securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.

Preventingunauthorizedaccesstothecomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstothecomputerand data.
•T ouseBIOSpasswords,see“UsingBIOSpasswords”onpage21.
•T ouseWindowsaccounts,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickControlPanelUserAccounts.
–ForWindows10:ClickSettingsAccounts.
3.Followtheinstructionsonthescreen.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsthecomputerfromloggingintotheoperatingsystemwhenthe computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectSecurityChassisIntrusionDetectionandpressEnter.
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.
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Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorclosethecomputercover.
2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19and “ExitingtheSetupUtilityprogram”onpage23.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.Ifthe computerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecuritythreats, unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formoreinformation abouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickWindows Firewall.
3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Thecomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonthecomputerwithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinthe computer.
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Chapter5.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
“UsingtheSetupUtilityprogram”onpage19
“UpdatingtheBIOS”onpage23

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofthecomputer.This sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.Turnonorrestartthecomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage21
Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,thecomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectPowerAutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.
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EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration
YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenthecomputerisofforinsleepmode.
ToenableordisabletheErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectPowerEnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage19.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.
WhentheErPLPScompliancemodeisenabled,youcanwakeupthecomputerbydoingoneofthe following:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakethecomputerwakeupatasettime.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage19.
•EnabletheAfterPowerLossfeaturetomakethecomputerwakeupwhenthepowersupplyresumesafter asuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectPowerAfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.

ChangingtheICEperformancemode

YoucanadjusttheacousticandthermalperformanceofthecomputerbychangingtheICEperformance mode.
TochangetheICEperformancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectPowerIntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEPerformanceModeandpressEnter.
4.FollowtheinstructionsonthescreentochoosetheappropriateICEperformancemode.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.

EnablingordisablingtheICEThermalAlertfeature

IfyouenabletheICEthermalalertfeature,whencriticalthermalsituationsoccur,suchasmalfunctioning fans,abnormallyhightemperature,orpoorcoolingperformances,analertlogwillbewrittenintothe Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.
ToenableordisabletheICEThermalAlertfeature,dothefollowing:
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1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectPowerIntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEThermalAlertandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectSecurityConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19and “ExitingtheSetupUtilityprogram”onpage23
.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstothecomputer anddata.
Youdonothavetosetanypasswordstousethecomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
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harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
2.SelectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage22.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.

Selectingastartupdevice

Ifthecomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage19.
3.SelectStartup.
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4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage23.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe computer.
2.Turnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key untilStartupDeviceMenuisdisplayed.
Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup device,see“Changingthestartupdevicesequencepermanently”onpage22
.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectYesinthewindowdisplayed andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExitDiscardChangesandExitandpressEnter. Then,selectYesinthewindowdisplayedandpressEnter.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide theinformationabouthowtorecordtheupdatedisc.See“Usingadisc”onpage4
.
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Chapter6.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolvethecomputerproblems.Followthestepsinthebasicprocedure forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics, andrecoveryinformation.
“Basicprocedureforresolvingcomputerproblems”onpage25
“T roubleshooting”onpage25
“Diagnostics”onpage34
“RecoveryinformationforWindows10”onpage35

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat: a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely. b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofthecomputer.See“Enablingordisabling
adevice”onpage19
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifthecomputerhasbeeninfectedbyavirus.Iftheprogramdetects avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe nextstep.
3.Goto“Troubleshooting”onpage25andfollowtheinstructionsforthetypeofproblemyouare experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage34.Ifthediagnosticprogramdoesnotresolve yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage34.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice” onpage43.
.

Troubleshooting

Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstanding“Readthis
first:Importantsafetyinformation”inthisdocument.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
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•Ifthecomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually, theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice sequencepermanently”onpage22.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat: –TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.See“AddinganicontotheWindowsnotificationarea”onpage4.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem. IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
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Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage4
.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to startthecomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto “Selectingatemporarystartupdevice”onpage23forinformationonviewingandchangingthestartup sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•T ryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingforthe regionwhereyouareusingthecomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonthecomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
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Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:
“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage28
“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive” onpage28
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatthecomputerisconfiguredcorrectlytosupportthestoragedrives. –IfthecomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfthecomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage drive
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
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•EnsurethatthestoragedrivethecomputerstartsupfromislistedasthefirststartupdeviceintheSetup Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage22
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch cases,youmightneedtoreplacethestoragedrive.
.

Screenproblems

Thissectionprovidessolutionstoscreen-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Thebrightnessandcontrastissetcorrectly.
•IfthescreengoesblankwhenIstartsomeapplicationprograms,installthedevicedriversforthe applicationprograms.Refertothedocumentationfortheaffectedapplicationprogramtocheckwhether anydevicedriversarerequired.
Theimageappearstobeflickering
Solutions:
•Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway fromthescreen.Ifthisdoesnotcorrecttheproblem,turnoffthecomputer.Then,adjusttheplacementof thecomputerandotherdevicessothattheyareatleast305mm(12inches)apart.Turnonthecomputer.
•Resettherefreshratesupportedbythecomputer.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickScreenresolutionAdvancedsettings.
–ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings
Displayadapterproperties.
3.ClicktheMonitortab,andthenresettherefreshratetobethehighestandnoninterlaced.
Theimageisdiscolored
Solution:Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthescreen.Iftheproblem persists,dothefollowing:
1.Turnoffthecomputer.
2.Adjusttheplacementofthecomputerandotherdevicessothattheyareatleast305mm(12inches) apart.
3.Turnonthecomputer.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.
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EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page19
•EnabletheEthernetLANadapter.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingthecomputercurrent”onpage14.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex, ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight degradeperformance,causedataloss,orresultinlostconnections.
.Then,followtheinstructionsonthescreen.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps, butatonly100Mbps
Solutions:
•T ryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility program”onpage19
.Then,followtheinstructionsonthescreen.
WirelessLANproblem
Note:ThewirelessLANfeatureisoptional.
ThewirelessLANfeaturedoesnotwork
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page19
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe Startmenu,andthenclickSettingsNetwork&InternetWi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
.Then,followtheinstructionsonthescreen.
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1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingthecomputercurrent”onpage14.
Bluetoothproblems
Note:TheBluetoothfeatureisoptional.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page19.Then,followtheinstructionsonthescreen.
•T urnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clicktheBluetoothradiosunderBluetoothorBluetoothRadios,andthenclickEnable.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingthecomputercurrent”onpage14.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage4.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofthecomputer.
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Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorerThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheToolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClickComputer.
–ForWindows10:ClickFileExplorerThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete, andthenclickOK.
•T urnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing: –ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickPrograms andFeatures.
3.Dooneofthefollowing: –T oturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–T oremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
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•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot performing.
•Installadditionalmemorymodules.Topurchasememorymodules,goto http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•T urnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

USBdeviceproblems

ThissectionprovidessolutionstoUSBdevice-relatedproblems.
MyUSBdevicecannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,connectthepowercordtoagroundedelectricaloutlet.
•T urnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.
IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice
Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates, assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram. a.Ensurethatthesoftwareiscompatiblewiththecomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation. b.Verifythatothersoftwareworkscorrectlyonthecomputer. c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
Chapter6.Troubleshooting,diagnostics,andrecovery33
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•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingthecomputercurrent”onpage14.
•Uninstalltheprogramandthenreinstallit.T odownloadaprogramthatispreinstalledonthe computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingthecomputercurrent”onpage14.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforthecomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofthecomputer.Thediagnosticprogramalso canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofthecomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonthecomputer.Theprogram enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonthecomputer”onpage3.For moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo technicalsupportrepresentative.

UEFIdiagnosticprogram

TheUEFIdiagnosticprogramenablesyoutotesthardwaredevices(suchasmemorymodulesorstorage drives)andprovidesthefollowingtools:
•Systeminformation
•Recoverbadsectorstool
•Generateconfigurationfile
•Executefromconfigurationfile
TousetheUEFIdiagnosticprogram,dothefollowing:
1.Turnonorrestartthecomputer.
2.BeforeWindowsstarts,repeatedlypressandreleasetheF10keyuntiltheUEFIdiagnosticprogram opens.
Note:IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage21
3.Followtheinstructionsonthescreentousethediagnosticprogram.
.

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
34ImportantProductInformationGuide
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Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Gettingthelatestdevicedrivers”onpage14.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions. –UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–T urnonorrestartthecomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions onthescreentochoosetheappropriaterecoverysolution.
Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions window.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–Ifthecomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset. –Ifthecomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport
Centertoorderarecoverydiscset.See“Callingforservice”onpage44
.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions. –UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettingsUpdate&securityRecovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFile HistoryRestorepersonalfiles.
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3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage23
.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage14.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–IfthecomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfthecomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport
CentertoorderarecoveryUSBkey.See“Callingforservice”onpage44
.
36ImportantProductInformationGuide
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Chapter7.Servicecheckoutandsymptom-to-FRUindex

Thischaptercontainsthefollowingtopics:
“Servicecheckout”onpage37
“Symptom-to-FRUindex”onpage38

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting. Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware package.
BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes
•Listenforbeepcodes
•Lookforreadableinstructionsoramainmenuonthedisplay. Ifyoudidnotreceivethecorrectresponse,gotostep6.
Ifyoudoreceivethecorrectresponse,gotostep7.
6.Lookatthefollowingconditionsandfollowtheinstructions:
•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage39.
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage39
•Ifthecomputerhangsandnoerrorisdisplayed,gotostep7.
7.RuntheDiagnosticprograms.See“Diagnostics”onpage34.
•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.
•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen requestingassistancefromServiceSupportandEngineeringfunctions.
•Machinetypeandmodel
•Processororharddiskdriveupgrades
•Failuresymptom
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–Dodiagnosticsindicateafailure? –What,when,where,single,ormultiplesystems? –Isthefailurerepeatable? –Hasthisconfigurationeverworked? –Ifithasbeenworking,whatchangesweremadepriortoitfailing? –Isthistheoriginalreportedfailure?
•Diagnosticsversion –T ypeandversionlevel
•Hardwareconfiguration –Print(printscreen)configurationcurrentlyinuse
–BIOSlevel
•Operatingsystemsoftware –T ypeandversionlevel
Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:
1.Aretheexactmachinetypeandmodels
2.HavethesameBIOSlevel
3.Havethesameadapters/attachmentsinthesamelocations
4.Havethesameaddressjumpers/terminators/cabling
5.Havethesamesoftwareversionsandlevels
6.HavethesameDiagnosticDiskettes(version)
7.Havethesameconfigurationoptionssetinthesystem
8.Havethesamesetupfortheoperatingsystemcontrolfiles
Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst. Alwaysbeginwith“Servicecheckout”onpage37.Thisindexcanalsobeusedtohelpyoudecidewhich FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis index,goto“Undeterminedproblems”onpage42
Notes:
•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallLenovocomputers.
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsorgetadiagnosticerrorcodewhenrunningatest,firstdiagnosethePOST errormessageyoureceive.
•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.
.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.
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ErrorFRU/Action
Thestart-updriveisnotinthebootsequencein configuration.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive. Thebootsectoronthestartupdriveiscorrupted.
Thedriveisdefective.
Checktheconfigurationandensurethestart-updriveis inthebootsequence.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk drive.
2.Usingtheoperatingsystemprograms,formatthe harddiskdrive.
Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
•Powercord
•On/Offswitchconnector
•On/Offswitchpowersupplyconnector
•Systemboardpowersupplyconnectors
•Microprocessor(s)connection Checkthepowercordforcontinuity. Checkthepower-onswitchforcontinuity.
Reseatconnectors
Powercord Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.
Thefollowingtabledescribesthebeepsymptoms.
BeepsymptomFRU/Action 2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin
3shortand1longbeepsDRAMmemoryerror
“POSTerrorcodes”onpage39 Performthefollowingactionsinorder.
1.Makesurethememorymodule(s)areproperlyseated intheconnector(s).
2.Replacethememorymodule(s).
3.Replacethesystemboard.
.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing operations.
•Checkssomebasicsystem-boardoperations
•Checksthememoryoperation
Chapter7.Servicecheckoutandsymptom-to-FRUindex39
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•Startsthevideooperation
•Verifiesthatthebootdriveisworking
IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages probablywillnotbedisplayednexttimeyouturnonthesystem.
ErrorcodePOSTerrormessageDescription/Action
0135
0211
0164MemorysizedecreasedPressF10toexit. 1762
1820
1962
Fanfailure
Keyboardnotfound
Configurationchangehasoccurred
Morethanoneexternalfingerprint readerareattached.Poweroffand removeallbutthereaderthatyouset upwithinyourmainoperatingsystem.
Nooperatingsystemfound.Press anykeytorepeatbootsequence.
Thesystemmightbeoverheating.
PressF10toexit.
Note:Iftheproblemiscausedbythe microprocessorfan,pressF10will notsolvetheproblem.
Whenthereisnokeyboarddetected, theerrormessagewillbedisplayed.
Thiserrormessageisdisplayedwhen aharddiskdriveoropticaldrive changehasbeenmade.
PressF10toexit. Ifmorethanoneexternalfingerprint
readerareconnectedtoacomputer, thiserrormessagewillbedisplayed.
Removeallofthefingerprint keyboardsexcepttheonecompatible withthefingerprintapplicationonthe computer.
ThiserroroccursonlyafterthePOST iscompleted.

Miscellaneouserrorconditions

Message/SymptomFRU/Action
ChangingdisplaycolorsDisplay/Monitor Computerwillnotpower-off.See“Harddiskdriveboot
error”onpage38
ComputerwillnotRPLfromserver
.
40ImportantProductInformationGuide
1.PowerSwitch
2.SystemBoard
3.Risercard,ifinstalled.
1.Ensurethatnetworkisinstartupsequenceasfirst deviceorfirstdeviceafterdiskette.
2.EnsurethatnetworkadapterisenabledforRPL.
3.Networkadapter(Advisenetworkadministratorof newMACaddress)
Pressanykeytorepeatboot sequence.
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Message/SymptomFRU/Action
ComputerwillnotperformaWakeOnLAN
®
(ifapplicable)1.Checkpowersupplyandsignalcableconnections
tonetworkadapter.
2.Ensurethattheoperatingsystemsettingsaresetto
enableWakeonLAN.
3.EnsureWakeOnLANfeatureisenabledin
Setup/Configuration(see“StartingtheSetupUtility program”onpage19
4.EnsurenetworkadministratorisusingcorrectMAC
address.
5.EnsurenointerruptorI/Oaddressconflicts.
6.Networkadapter(advisenetworkadministratorof
newMACaddress)
Deadcomputer.See“Harddiskdrivebooterror”onpage 38
.
Diskettedrivein-uselightremainsonordoesnotlight whendriveisactive.
1.PowerSupply
2.SystemBoard
1.DisketteDrive
2.SystemBoard
3.DisketteDriveCable
Blankscreenexceptforflashingcursor.
1.SystemBoard
2.PrimaryHardDiskDrive
3.HardDiskDriveCable
IncorrectmemorysizeduringPOST
1.RuntheMemorytests.
2.MemoryModule
3.SystemBoard
"InsertaDiskette"iconappearswithaknown-good diagnosticsdisketteinthefirst3.5-inchdiskettedrive.
1.SystemBoard
2.DisketteDriveCable
3.NetworkAdapter
Intensityorcolorvariesfromlefttorightofcharacters andcolorbars
1.Display
2.Videoadapter(ifpresent)
3.SystemBoard
Nopowerorfannotrunning Non-systemdiskordiskerror-typemessagewitha
known-gooddiagnosticdiskette.
1.See“Harddiskdrivebooterror”onpage38.
1.DisketteDrive
2.SystemBoard
3.DisketteDriveCable
Otherdisplaysymptomsnotlistedabove(includingblank orillegibledisplay)
Power-onindicatororharddiskdrivein-uselightnoton, butcomputerworkscorrectly
1.Display
2.SystemBoard
1.Powerswitch/LEDassembly
2.SystemBoard
Printerproblems1.Printer
2.SystemBoard
)
Chapter7.Servicecheckoutandsymptom-to-FRUindex41
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Message/SymptomFRU/Action
Programloadsfromtheharddiskwithaknown-good diagnosticsdisketteinthefirst3.5-inchdiskettedrive
RPLcomputercannotaccessprogramsfromitsownhard disk.
RPLcomputerdoesnotRPLfromserver
Serialorparallelconnectordevicefailure(systemboard connector)
Serialorparallelconnectordevicefailure(adapter connector)
Someorallkeysonthekeyboarddonotwork
1.RuntheSetupUtilityprogramandcheckStartup sequence.
2.DisketteDrive
3.DisketteDriveCable
4.SystemBoard
5.PowerSupply
1.IfnetworkadministratorisusingLCCMHybridRPL, checkstartupsequence:
a.Firstdevice-network b.Seconddevice-harddisk
2.Harddiskdrive
1.Checkstartupsequence.
2.CheckthenetworkadapterLEDstatus.
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.SystemBoard
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.AlternateAdapter
5.SystemBoard
1.Keyboard
2.KeyboardCable
3.SystemBoard

Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.
1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime. a.Externaldevices(modem,printer,ormouse) b.Anyadapters c.Memorymodules d.Extendedvideomemory e.ExternalCache f.ExternalCacheRAM g.Harddiskdrive h.Diskettedrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.
Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
42ImportantProductInformationGuide
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Chapter8.Gettinginformation,help,andservice

Thischaptercontainsthefollowingtopics:
“Informationresources”onpage43
“Helpandservice”onpage44

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

Windowshelpsystem

Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatthecomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Youcanchoosetousetheonlineorofflinehelpatthe bottomofthescreen.
•ForWindows10:ClickGetstarted.

Accessingothermanuals

AlllatestelectronicmanualsareavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Diagnosticsolutions
•Driversandsoftware
•Knowledgebaseandfrequentlyaskedquestions
•Latestelectronicmanuals
•LenovoSupportphonenumbers
•Productandpartsdetails
•Productandservicewarranty

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy, upgrade,andmaintainthecomputer.Youalsocandothefollowing:
©CopyrightLenovo2016,2017
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•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforthe computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforthecomputermodelandothersupportedproducts.
•FindaServiceProviderlocatednearyou.

Frequentlyaskedquestions

Fortheanswerstofrequentlyaskedquestionsaboutthecomputer,goto: http://www.lenovo.com/support/faq

Helpandservice

Thissectionprovidesinformationaboutobtaininghelpandservice.

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.Forthewarrantyperiodofthecomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.
EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatthecomputerwhenyoucall.Havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation
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Usingotherservices

Youmighttravelwiththecomputerorrelocateittoacountryorregionwherethemachinetypeforyour desktopornotebookcomputerissold.Insuchasituation,thecomputermightbeeligibleforInternational WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod. Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.
TodeterminewhetherthecomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com. YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese services,gototheLenovoWebsiteat: http://www.lenovo.com
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46ImportantProductInformationGuide
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AppendixA.Regulatoryinformation

Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed countriesintheEARE1countrylist.

Electronicemissionsnotices

Thefollowinginformationreferstothiscomputer.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment. Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1) thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived, includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty: Lenovo(UnitedStates)Incorporated 1009ThinkPlace-BuildingOne Morrisville,NC27560 PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetoDirectivesforITE(InformationTechnologyEquipment)andRadio Equipment
©CopyrightLenovo2016,2017
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Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEUCouncil Directive2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)onthe approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat applytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMemberStates relatingtoradioequipment.
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst interferencewithlicensedcommunicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEURichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEURichtlinie2014/30/EU(früher2004/108/EC)zur AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden. LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“ EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder EMVEURichtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
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KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
KeyboardandmousecompliancestatementforTaiwan

Eurasiancompliancemark

Brazilaudionotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

Mexicowireless-radiocomplianceinformation

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
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Taiwanvisionprecautionnotice

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwiththecomputer.Depending ontheconfigurationofthecomputerandthecountryorregionwherethecomputerwaspurchased,you mighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto http://www.lenovo.com/UserManuals.
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AppendixB.WEEEandrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat http://www.lenovo.com/ecodeclaration.

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules).Appliancesare labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE). Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle, andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas theusedEEEorWEEE.
ForadditionalWEEEinformation,goto: http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.

RecyclinginformationforJapan

CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
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forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances andregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara: reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

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BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Y oucan finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack, insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedinthemanualsfor yourproduct.
Forpropercollectionandtreatment,goto: http://www.lenovo.com/lenovo/environment
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AppendixC.RestrictionofHazardousSubstances(RoHS) Directive

Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.

EuropeanUnionRoHS

ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective 2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules.
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ChinaRoHS

TaiwanRoHS

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AppendixD.ENERGYSTARmodelinformation

ENERGYSTAR
®
isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand practices.
LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some modelshavebeendesignedandtestedtoconformtotheENERGYSTARprogramrequirementfor computersatthetimeofmanufacture.FormoreinformationaboutENERGYSTARratingsforLenovo computers,gotohttp://www.lenovo.com.
ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof thecomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto potentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.
FormoreinformationaboutENERGYSTAR,goto: http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenthecomputerhas beeninactiveforaspecifiedduration:
Table1.ENERGYST ARpower-managementfeatures
Windows7orWindows10operatingsystem
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After25minutes
•Advancedpowersettings: –Turnoffharddiskdrives:After20minutes
–Hibernate:Never
ToawakenthecomputerfromaSleepmode,pressanykeyonyourkeyboard.
Tochangepowersettings,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickPowerOptions.
3.Followtheinstructionsonthescreen.
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AppendixE.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend licenseinquiries,inwriting,to:
Lenovo(UnitedStates),Inc. 1009ThinkPlace-BuildingOne Morrisville,NC27560 U.S.A. Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT, MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication. Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir specificenvironment.
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Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo TheLenovologo ThinkCentre TheThinkCentrelogo
Microsoft,Windows,andWindowsMediaaretrademarksoftheMicrosoftgroupofcompanies.
Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.
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