Lenovo 10GT005DUK User Manual

ThinkCentreM700
HardwareMaintenanceManual

MachineTypes:10GS,10GT,10KN,and10KQ

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1

andAppendixF“Notices”onpage149.

FirstEdition(January2016)
©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Readthisfirst:Important

safetyinformation............1

Powercordsandpoweradapters........1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............4

Handlingelectrostaticdischarge-sensitive

devices..................4

Groundingrequirements............5

Safetynotices(multi-lingualtranslations).....5

Chapter2.Productoverview.....27

Hardwarelocations.............27

Frontview...............27

Rearview...............29

Computercomponents.........32

MajorFRUsandCRUs..........34

Partsonthesystemboard........37

Machinetypeandmodellabel.......38

Features.................38

Specifications...............41

Programs.................41

Accessingaprogramonyourcomputer...41

Installingaprogramthatisreadytobe

installed...............42

AnintroductiontoLenovoprograms....42

Chapter3.Usingyourcomputer...45

Registeringyourcomputer..........45

Settingthecomputervolume.........45

AddinganicontotheWindowsnotificationarea.45

Usingadisc................45

Guidelinesaboutusingtheopticaldrive...46

Handlingandstoringadisc........46

Playingandremovingadisc.......46

Recordingadisc............47

Connectingtoanetwork...........47

ConnectingtoanEthernetLAN......47

ConnectingtoawirelessLAN.......48

ConnectingtoaBluetooth-enableddevice..48

Chapter4.Youandyourcomputer..49

Arrangingyourworkspace..........49

Glareandlighting............49

Aircirculation.............49

Electricaloutletlocationsandcablelengths.49

Comfort...............49

Accessibilityinformation...........50

Cleaningyourcomputer...........53

Maintenance...............53

Basicmaintenancetips.........53

Goodmaintenancepractices.......54

Keepingyourcomputercurrent......54

Movingyourcomputer...........55

Chapter5.Security..........57

Lockingyourcomputer...........57

Lockingthecomputercover.......58

AttachingaKensington-stylecablelock...59

Attachingacablelock..........60

Viewingandchangingsecuritysettingsinthe

SetupUtilityprogram............60

Preventingunauthorizedaccesstoyour

computer.................61

Usingfingerprintauthentication........61

Usingthecoverpresenceswitch.......61

Usingandunderstandingfirewalls.......62

Protectingdataagainstviruses........62

ComputraceAgentsoftwareembeddedin

firmware.................62

TrustedPlatformModule(TPM)........62

Chapter6.Advancedconfiguration..63

UsingtheSetupUtilityprogram........63

StartingtheSetupUtilityprogram.....63

Enablingordisablingadevice.......63

EnablingordisablingtheAutomaticPowerOn

features...............63

EnablingordisablingErPLPScompliance

mode................64

EnablingordisablingtheConfiguration

ChangeDetectionfeature........64

UsingBIOSpasswords.........65

Selectingastartupdevice........66

ExitingtheSetupUtilityprogram......66

UpdatingtheBIOS.............67

Chapter7.Troubleshooting,

diagnostics,andrecovery......69

Basicprocedureforresolvingcomputer

problems.................69

Troubleshooting..............69

Startupproblems............69

©CopyrightLenovo2016

i

Audioproblems............70

CDproblems.............71

DVDproblems.............71

Intermittentproblems..........72

Storagedriveproblems.........72

Networkingproblems..........73

Performanceproblems..........75

Serialconnectorcannotbeaccessed....76

USBdeviceproblems..........76

Softwareanddriverproblems.......76

Diagnostics................77

LenovoSolutionCenter.........77

UEFIdiagnosticprogram.........77

Recoveryinformation............78

RecoveryinformationforWindows7....78

RecoveryinformationforWindows10....79

Chapter8.Servicecheckoutand

symptom-to-FRUindex........81

Servicecheckout..............81

Problemdeterminationtips........81

Symptom-to-FRUindex...........82

Harddiskdrivebooterror........82

Powersupplyproblems.........83

Beepsymptoms............83

POSTerrorcodes............83

Miscellaneouserrorconditions......84

Undeterminedproblems.........86

Chapter9.Installingorreplacing

hardware...............87

Handlingstatic-sensitivedevices.......87

Installingorreplacinghardware........87

Installingexternaloptions........87

Removingthecomputercover.......88

Replacingthefrontbezel.........88

Replacingtheopticaldrive........91

Pivotingthedrivebayassemblyupwardand

downward..............93

Replacingthestoragedrive........95

Replacingthecoverpresenceswitch....101

Replacingtheinternalspeaker.......102

Replacingthethermalsensor.......104

Replacingthecardreader........105

ReplacingtheUSB2.0assembly.....108

ReplacingthefrontaudioandUSB3.0

assembly...............110

Replacingthepowerbuttonboard.....111

Replacingthepowersupplyassembly...113

Replacingthesystemfan.........114

ReplacingaPCIExpresscard.......116

ReplacingtheWi-Ficard.........117

ReplacingtheWi-Fiantennas.......118

Replacingamemorymodule.......120

Replacingthecoin-cellbattery......122

Replacingtheheatsinkandfanassembly..123

Replacingthemicroprocessor.......125

Replacingthesystemboard.......127

Completingthepartsreplacement.....129

Chapter10.Gettinginformation,help,

andservice.............131

Informationresources............131

Accessingtheuserguideinvarious

languages...............131

Windowshelpsystem..........131

Safetyandwarranty...........131

LenovoWebsite............131

LenovoSupportWebsite.........132

Frequentlyaskedquestions........132

Helpandservice..............132

Callingforservice............132

Usingotherservices..........133

Purchasingadditionalservices......133

AppendixA.Regulatory

information.............135

Exportclassificationnotice..........135

Electronicemissionsnotices.........135

FederalCommunicationsCommission

DeclarationofConformity........135

Eurasiancompliancemark..........137

Brazilaudionotice.............137

Mexicowireless-radiocomplianceinformation..137

Additionalregulatoryinformation.......137

AppendixB.WEEEandrecycling

information.............139

ImportantWEEEinformation.........139

RecyclinginformationforJapan........139

RecyclinginformationforBrazil........140

BatteryrecyclinginformationforT aiwan.....140

BatteryrecyclinginformationfortheEuropean

Union..................140

AppendixC.RestrictionofHazardous

SubstancesDirective(RoHS)....143

EuropeanUnionRoHS...........143

TurkishRoHS...............143

UkraineRoHS...............143

IndiaRoHS................143

ChinaRoHS................144

iiThinkCentreM700HardwareMaintenanceManual

AppendixD.ChinaEnergyLabel..145

AppendixE.ENERGYSTARmodel

information.............147

AppendixF .Notices.........149

Trademarks................150

©CopyrightLenovo2016

iii

ivThinkCentreM700HardwareMaintenanceManual

Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforLenovo

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithLenovo
computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaLenovocomputer,besuretoreadandunderstandChapter1“Readthisfirst:Important
safetyinformation”onpage1

.

®

computerslistedonthefrontcover.

©CopyrightLenovo2016

v

viThinkCentreM700HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation

Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

,orbetter.For

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

Attention:

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.

©CopyrightLenovo2016

1

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

CAUTION:

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

2ThinkCentreM700HardwareMaintenanceManual

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection

–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,poweroffthe
wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Chapter1.Readthisfirst:Importantsafetyinformation3

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ToprotectagainstESDdamage,equalizethechargebetweenobjects.Then,themachine,thepart,the
workmat,andthepersonhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeoplewhilehandlingthepart.

4ThinkCentreM700HardwareMaintenanceManual

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplified)

•Chinese(traditional)

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

Chapter1.Readthisfirst:Importantsafetyinformation5

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

6ThinkCentreM700HardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Chapter1.Readthisfirst:Importantsafetyinformation7

8ThinkCentreM700HardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

PERIGO

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

Chapter1.Readthisfirst:Importantsafetyinformation9

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração
desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•T odoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde
instalaçãoeconfiguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos
dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica
outransmissores)estivereminstalados,observeoseguinte:

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição
prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

10ThinkCentreM700HardwareMaintenanceManual

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui

1

2

poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.

Chapter1.Readthisfirst:Importantsafetyinformation11

12ThinkCentreM700HardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation13

1

2

14ThinkCentreM700HardwareMaintenanceManual

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration
deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles
unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

Chapter1.Readthisfirst:Importantsafetyinformation15

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.

16ThinkCentreM700HardwareMaintenanceManual

1

2

VORSICHT

AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekonfigurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

•DieVerbindungzudenangeschlossenenNetzkabeln,T elekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenT abelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

Chapter1.Readthisfirst:Importantsafetyinformation17

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel
verwenden.Strahlungsbereichmeiden.

≥18kg≥32kg≥55kg

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.

18ThinkCentreM700HardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation19

1

2

20ThinkCentreM700HardwareMaintenanceManual

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

riconfigurazionedelprodottoduranteuntemporale.

•Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
configurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).

Chapter1.Readthisfirst:Importantsafetyinformation21

ATTENZIONE:

1

2

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo
trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

PERICOLO

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.

≥18kg≥32kg≥55kg

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.

22ThinkCentreM700HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation23

1

2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconfiguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

24ThinkCentreM700HardwareMaintenanceManual

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconfiguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos
dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde
corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra
ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

Chapter1.Readthisfirst:Importantsafetyinformation25

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo

1

2

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg≥32kg≥55kg

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

26ThinkCentreM700HardwareMaintenanceManual

Chapter2.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:

•“Hardwarelocations”onpage27

•“Features”onpage38

•“Specifications”onpage41

•“Programs”onpage41

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview

1Powerbutton2Powerindicator
3Storagedriveactivityindicator4USB3.0connector
5Microphoneconnector6Headphoneconnector
7USB3.0connector8Internalspeaker(somemodels)

©CopyrightLenovo2016

27

9Cardreaderslot(somemodels)10USB2.0connectors(2)(somemodels)
11Opticaldriveactivityindicator12Opticaldriveeject/closebutton

•Cardreaderslot
Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage

medium.

•Headphoneconnector
Usedtoconnectheadphonestoyourcomputer.

•Internalspeaker
Usedtolistentothesoundsfromyourcomputerwithoutusingaheadsetorheadphones.

•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsoruse

speech-recognitionsoftware.

•Opticaldriveactivityindicator
Whentheopticaldriveactivityindicatorison,theopticaldriveisinuse.

•Opticaldriveeject/closebutton
Usedtoejectthetrayoftheopticaldrivefromthedrive.Afteryouinsertadiscintothetray,press

theeject/closebuttontoclosethetray.

•Powerbutton
Usedtoturnonyourcomputer.Youalsocanusethepowerbuttontoturnoffyourcomputeronlywhen

youcannotuseanyMicrosoft

®

Windows

®

shutdownproceduretoturnoffyourcomputer.

•Powerindicator
Whenthepowerindicatorison,thecomputerison.

•Storagedriveactivityindicator
Whenthestoragedriveactivityindicatorison,thestoragedriveisinuse.

•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a

printer,orapersonaldigitalassistant(PDA).

•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a

scanner,aprinter,oraPDA.

28ThinkCentreM700HardwareMaintenanceManual

Rearview

Figure2.Rearview

1Powercordconnector

3PS/2keyboardconnector
5Serialconnector6VGA-outconnector
7USB3.0connectors(2)8USB2.0connectors(2)
9Microphoneconnector10Audioline-outconnector
11Audioline-inconnector

2PS/2mouseconnector
4DisplayPort

12PCIExpresscardarea(differentcardsprovide

®

-outconnector

differentconnectors)

13Ethernetconnector
15Padlockloop

14Security-lockslot
16Cablelockslots(2)

Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral
ComponentInterconnect(PCI)Expresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe
connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.

•Audioline-inconnector
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattach

anexternalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedevice
andtheaudioline-inconnectorofthecomputer.

Chapter2.Productoverview29

•Audioline-outconnector
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers,

headphones,ormultimediakeyboards.Toattachastereosystemorotherexternalrecordingdevice,a
cableisconnectedbetweentheaudioline-inconnectorofthedeviceandtheaudioline-outconnector
ofthecomputer.

Note:Ifyourcomputerhasbothanaudioline-outconnectorandaheadsetconnectororheadphone
connector,alwaysusetheheadsetconnectororheadphoneconnectorforearphones,headphones,ora
headset.However,aheadphoneconnectordoesnotsupportthemicrophoneofaheadset.

•Cable-lockslots(2)
Usedtosecureacablelock.Formoreinformation,see“Attachingacablelock”onpage60

.

•DisplayPort-outconnector
Usedtosendaudioandvideosignalsfromyourcomputertoanotheraudioorvideodevice,suchas

ahigh-performancemonitor.

•Ethernetconnector
UsedtoconnectanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.

•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse

speech-recognitionsoftware.

•Padlockloop
Usedtosecureapadlock.Formoreinformation,see“Lockingthecomputercover”onpage58

.

•PCIExpresscardarea(differentcardsprovidedifferentconnectors)
Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCIExpresscardsintothis

area.Dependingonyourcomputermodel,theconnectorsinthisareamightvary.

•Powercordconnector
Usedtoconnectthepowercordtoyourcomputerforpowersupply.

•PS/2keyboardconnector
UsedtoconnectakeyboardthatusesaPersonalSystem/2(PS/2)keyboardconnector.

•PS/2mouseconnector
Usedtoconnectamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouseconnector.

•Serialconnector
Usedtoconnectanexternalmodem,aserialprinter,orotherdevicesthatuseaserialconnector.

•Security-lockslot
UsedtosecureaKensington-stylecablelock.Formoreinformation,see“AttachingaKensington-style

cablelock”onpage59

.

•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a

printer,orapersonaldigitalassistant(PDA).

•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a

scanner,aprinter,oraPDA.

30ThinkCentreM700HardwareMaintenanceManual

•VGA-outconnector
Usedtosendvideosignalsfromyourcomputertoanothervideodevice,suchasamonitor.

Chapter2.Productoverview31

Computercomponents

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.

Figure3.Computercomponents

1Computercover
3Memorymodule

5Opticaldrive6Opticaldrivebezel
7Secondarystoragedrive(a2.5-inchstoragedrive)8Secondarystoragedrivebracket
9Powerbuttonboard

11Cardreader12CardreaderandUSB2.0assemblybracket
13FrontaudioandUSB3.0assembly
15Systemfan
17Internalspeaker

2Powersupplyassembly

4Opticaldrivebracket

10USB2.0assembly

14FrontWi-Fiantenna
16Thermalsensor

18Coverpresenceswitch(alsocalledintrusionswitch)

32ThinkCentreM700HardwareMaintenanceManual

19Coin-cellbattery

20Primarystoragedrivebracketandprimarystorage

drive(a2.5-inchor3.5-inchstoragedrive)

21PCIExpresscard
23Wi-Ficard

22RearWi-Fiantenna

24Heatsinkandfanassembly(withthemicroprocessor

underneath)

25Frontbezel26Powercord

Chapter2.Productoverview33

MajorFRUsandCRUs

29

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.

Figure4.MajorFRUsandCRUs

ThefollowingtableliststhemajorFRUsshownintheillustrationaboveandidentifieswhichFRUsare
alsoself-serviceCRUsoroptional-serviceCRUs.

34ThinkCentreM700HardwareMaintenanceManual

Notes:

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof
thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other
self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard
diskdrives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan
accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the
specificCRUisvisible.

NumberFRUdescription

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Computercover
Opticaldrivebracket
Opticaldrive
Opticaldrivebezel
PowersupplyassemblyNoYes
Secondarystoragedrive(a2.5-inchstoragedrive)
Secondarystoragedrivebracket
USB2.0assembly
Cardreader
CardreaderandUSB2.0assemblybracket
PowerbuttonboardNoNo
FrontaudioandUSB3.0assembly
FrontWi-FiantennaNoNo
Systemfan
ThermalsensorNoNo
InternalspeakerNoNo
Coverpresenceswitch(alsocalledintrusion

switch)

18

19

PrimarystoragedrivebracketYesNo
Primarystoragedrive(a2.5-inchor3.5-inch

storagedrive)

20

21

22

23

24

25

26

27

28

29

30

31

Chassis
RearWi-FiantennaNoNo
Wi-FicardNoNo
PCIExpresscard
Systemboard
Coin-cellbattery
MicroprocessorNoNo
MemorymoduleYesNo
Heatsinkfanduct
Heatsinkandfanassembly
FrontbezelYesNo
PowercordYesNo

Self-serviceCRUOptional-serviceCRU

YesNo
YesNo
YesNo
YesNo

YesNo
YesNo

NoNo
NoNo
NoNo

NoNo

NoNo

NoNo

YesNo

NoNo

YesNo

NoNo

YesNo

NoNo
NoYes

Chapter2.Productoverview35

FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:
http:/www.lenovo.com/serviceparts-lookup

36ThinkCentreM700HardwareMaintenanceManual

Partsonthesystemboard

Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see

“Frontview”onpage27and“Rearview”onpage29.

Figure5.Partsonthesystemboard

14-pinpowerconnector

3Memoryslot(DIMM1)4Memoryslot(DIMM2)
5Thermalsensorconnector610-pinpowerconnector
7Auxiliaryfanconnector2(forconnectingthefanonthe

2Microprocessorfanconnector

8SATApowerconnectors(2)

secondarystoragedrivebracket)

9FrontUSB3.0connector10Coin-cellbattery
11SATA3.0connectors(3)
13Auxiliaryfanconnector1
15Cardreaderconnector16FrontUSB2.0connector
17PCH
19Serial(COM2)connector
21Internalspeakerconnector

12Parallelconnector
14Powerbuttonboardconnector

18Buzzer
20Frontaudioconnector

22Coverpresenceswitchconnector(Intrusionswitch

connector)

23PCIExpressx1cardslot(2)24PCIExpressx16graphicscardslot
25Systemfanconnector

Chapter2.Productoverview37

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.

Figure6.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.

Informationaboutyourcomputer

•T oviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties.

–ForWindows10:ClickSettings➙System➙About.

•T oviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.

38ThinkCentreM700HardwareMaintenanceManual

Preinstalledoperatingsystem

YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.Todetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.

Powersupply

•180-wattautomaticvoltage-sensingpowersupply

•210-wattautomaticvoltage-sensingpowersupply

Storagedrives

Yourcomputersupportsuptotwostoragedrives.

Toviewtheamountofstoragedrivespace,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDiskManagement.

Videofeatures

•Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:
–DisplayPort-outconnector

–VGA-outconnector

•Thediscretegraphicscard,whichisavailableonsomemodels,providesenhanceddisplaycapability
andexperience.

Audiofeatures

•Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
–Audioline-inconnector

–Audioline-outconnector
–Headphoneconnector
–Internalspeaker(availableonsomemodels)
–Microphoneconnector

•Thediscreteaudiocard,whichisavailableonsomemodels,providesenhancedaudiocapabilityand
experience.

Input/Output(I/O)features

•Audioconnectors(audioline-inconnector,audioline-outconnector,headphoneconnector,and
microphoneconnector)

•Cardreaderslot(availableonsomemodels)

•Displayconnectors(DisplayPort-outconnectorandVGA-outconnector)

•Ethernetconnector

•PS/2keyboardconnector(availableonsomemodels)

•PS/2mouseconnector(availableonsomemodels)

•Serialconnector

Chapter2.Productoverview39

•USBconnector

Expansion

•Cardreader(availableonsomemodels)

•Memoryslot

•Opticaldrive

•PCIExpressx1cardslot

•PCIExpressx16graphicscardslot

•Storagedrivebay

Networkfeatures

•EthernetLAN
–TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer.

–Thediscretenetworkinterfacecard,whichisavailableonsomemodels,providesanadditional

Ethernetconnector.

•WirelessLAN(availableonsomemodels)

•Bluetooth(availableonsomemodels)

Securityfeatures

Formoreinformation,seeChapter5“Security”onpage57.

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.

•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingErPLPScompliancemode”onpage64

•Intel

®

StandardManageability

.

IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.

•IntelActiveManagementTechnology(AMT)(availableonsomemodels)
IntelActiveManagementT echnologyishardware-andfirmware-basedtechnologythatmakescomputers

easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.

•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof

datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread

managementdatastoredintheBIOSofacomputer.

40ThinkCentreM700HardwareMaintenanceManual

•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother
computeronthesameLAN.

•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions

Width:92.8mm(3.7inches)
Height:342.8mm(13.5inches)
Depth:363.7mm(14.3inches)

Weight(withoutthepackage)

Maximumconfigurationasshipped:5.6kg(12.3lb)

Environment

•Airtemperature:

Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)

•Humidity:

Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)

•Altitude:

Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)

Electricalinput

Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonyourcomputer.

Accessingaprogramonyourcomputer

Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto

beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.

Toaccessaprogramonyourcomputer,dooneofthefollowing:

Chapter2.Productoverview41

•FromWindowsSearch:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname

intothesearchbox.

–ForWindows10:T ypetheprogramnameintothesearchboxnexttotheStartbutton.

2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.

•FromtheStartmenuorControlPanel:

1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto
launchtheprogram.

2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows
10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired
programtolaunchtheprogram.

3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick

ControlPanel.

b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickthenameofthedesired

programtolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled

Toinstallaprogramthatisreadytobeinstalled,dothefollowing:

1.OpentheLenovoThinkVantage
page41

2.ViewtheprogramiconsusingTiles.

3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.

.

®

Toolsprogram.See“Accessingaprogramonyourcomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.

Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.

•ForWindows7only:
–CreateRecoveryMedia

TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage
drivetothefactory-defaultsettings.

–FingerprintManagerProorThinkVantageFingerprintSoftware

TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea
fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll
yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows
password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure
useraccess.

–LenovoPowerENGAGE

TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.

42ThinkCentreM700HardwareMaintenanceManual

–PasswordManager

ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.

–RescueandRecovery

®

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset
ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.

–SystemUpdate

TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such
asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom
theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor
downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.

•ForWindows10only:
–LenovoCompanion

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:

–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles

andblogsfromtrustedsources.

LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou
candowithyourcomputer.

–LenovoID

TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo
programsandwebportalswithsinglesign-on.

•ForWindows7andWindows10:
–LenovoBluetoothLock

TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)
asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe
distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo
BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour
computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized
accessincasethatyouforgettolockyourcomputer.

–LenovoDeviceExperienceorLenovoPCExperience

TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.

–LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,
alongwithhintsandtipsformaximumsystemperformance.

–PowerManager

ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor
yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance
betweenperformanceandpowersaving.

Chapter2.Productoverview43

44ThinkCentreM700HardwareMaintenanceManual

Chapter3.Usingyourcomputer

Thischaptercontainsthefollowingtopics:

•“Registeringyourcomputer”onpage45

•“Settingthecomputervolume”onpage45

•“AddinganicontotheWindowsnotificationarea”onpage45

•“Usingadisc”onpage45

•“Connectingtoanetwork”onpage47

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

ToregisteryourcomputerwithLenovo,ensurethatyourcomputerisconnectedtotheInternet.Then,goto
http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:

1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage45.

2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.

AddinganicontotheWindowsnotificationarea

ToaddanicontotheWindowsnotificationarea,dothefollowing:

1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand
dragittothenotificationarea.

2.Iftheiconisnotdisplayed,turnontheicon.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickNotificationAreaIcons➙Turnsystemiconsonoroff.

•ForWindows10:ClickSettings➙System➙Notifications&actions➙Turnsystemicons
onoroff.

c.Turnonthedesiredicon.

3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Usingadisc

Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.

©CopyrightLenovo2016

45

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:

•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature

–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight

•Donotinsertanyobjectotherthanadiscintothedrive.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•T oremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.

Toremoveadiscfromtheopticaldrive,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Carefullyremovethediscfromthetray.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.

Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.

46ThinkCentreM700HardwareMaintenanceManual

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.

RecordingadiscusingWindowstools

TorecordadiscusingWindowstools,dooneofthefollowing:

•BurnadiscusingtheAutoPlaywindow.

1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,

andthenclickAutoPlay.

–ForWindows10:ClickSettings➙Devices➙AutoPlay.

c.SelectorturnonUseAutoPlayforallmediaanddevices.

2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.

3.Followtheinstructionsonthescreen.

•BurnadiscusingWindowsMedia

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage41.

3.Followtheinstructionsonthescreen.

•BurnadiscfromanISOfile.

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.Double-clicktheISOfile.

3.Followtheinstructionsonthescreen.

®

Player.

Recordingadiscusingpreinstalledprograms

Torecordadiscusingpreinstalledprograms,dothefollowing:

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
yourcomputer”onpage41

3.Followtheinstructionsonthescreen.

.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectyourcomputertoa
network,see“Networkingproblems”onpage73

.

ConnectingtoanEthernetLAN

YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet
connector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

Chapter3.Usingyourcomputer47

ConnectingtoawirelessLAN

YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.

Note:ThewirelessLANfeatureissupportedonlyonsomemodels.

Toestablishawireless-LANconnection,dothefollowing:

1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.

2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.

Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage45

3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired
informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).

Note:TheBluetoothfeatureissupportedonlyonsomemodels.

.

ToconnecttoaBluetooth-enableddevice,dothefollowing:

1.EnsurethattheBluetoothfeatureonyourcomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromyourcomputer.

2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.

Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage45

.

48ThinkCentreM700HardwareMaintenanceManual

Chapter4.Youandyourcomputer

Thischaptercontainsthefollowingtopics:

•“Arrangingyourworkspace”onpage49

•“Accessibilityinformation”onpage50

•“Cleaningyourcomputer”onpage53

•“Maintenance”onpage53

•“Movingyourcomputer”onpage55

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:

•Locationsofelectricaloutlets

•Lengthofpowercordsorpoweradapters

•Lengthofthecablesthatareconnectedtootherdevices

Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
page1

.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.

©CopyrightLenovo2016

49

•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.

•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.

•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.

•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.

•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof
workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

OpenEaseofAccessCenter
TurnonorturnoffFilterKeys

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.

50ThinkCentreM700HardwareMaintenanceManual

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickEaseofAccessCenter.

•ForWindows10:ClickSettings➙EaseofAccess.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandtypecertainkeycombinationseasier.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeiteasiertomanagewindowswiththemouse.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickSpeech
Recognition.

Chapter4.Youandyourcomputer51

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickScreenresolution.

•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.

3.Followtheinstructionsonthescreen.

Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•T ochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage51

.

•T ochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.

–ForWindows10:ClickDisplaysettings.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

52ThinkCentreM700HardwareMaintenanceManual

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Hardwarelocations”on
page27.

TTY/TDDconversionmodem

Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf
(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Cleaningyourcomputer

CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingyourcomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.

•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Chapter4.Youandyourcomputer53

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage54

•Emptyyourrecyclebinonaregularbasis.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance
problems.See“Performanceproblems”onpage75

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.

•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:

–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonyour

computer”onpage41
oftheprogram.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.

•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.

Tocreatearecoverymedium,dooneofthefollowing:

.

.

.Formoreinformationaboutbackingupyourdata,refertothehelpsystem

–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonyour

computer”onpage41
systemoftheprogram.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.

•ForWindows7,createarescuemediumasearlyaspossible.Y oucanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.

Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage41
oftheprogram.

.Formoreinformationaboutcreatingarecoverymedium,refertothehelp

.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem

Keepingyourcomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforyour
computer.

Gettingthelatestdevicedrivers

Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.

Togetthelatestdevicedriversforyourcomputer,dooneofthefollowing:

•Downloadthedevicedriversthatarepreinstalledonyourcomputer.Gotohttp://www.lenovo.com/drivers.

54ThinkCentreM700HardwareMaintenanceManual

•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage55.

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended
thatyougetdevicedriversfromLenovo.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:

•UseoneofthefollowingLenovoprogramstogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:

–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”

onpage41

•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and

–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.

3.Followtheinstructionsonthescreen.

.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

thenclickWindowsUpdate.

Movingyourcomputer

Beforemovingyourcomputer,takethefollowingprecautions:

1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage54.

2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.

Chapter4.Youandyourcomputer55

56ThinkCentreM700HardwareMaintenanceManual

Chapter5.Security

Thischaptercontainsthefollowingtopics:

•“Lockingyourcomputer”onpage57

•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage60

•“Preventingunauthorizedaccesstoyourcomputer”onpage61

•“Usingfingerprintauthentication”onpage61

•“Usingthecoverpresenceswitch”onpage61

•“Usingandunderstandingfirewalls”onpage62

•“Protectingdataagainstviruses”onpage62

•“ComputraceAgentsoftwareembeddedinfirmware”onpage62

•“TrustedPlatformModule(TPM)”onpage62

Lockingyourcomputer

Thissectionprovidesinformationaboutlockingyourcomputerwiththelockingdevicestokeepyour
computersafe.

©CopyrightLenovo2016

57

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.

Figure7.Installingapadlock

58ThinkCentreM700HardwareMaintenanceManual

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y ou
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support

Figure8.Kensington-stylecablelock

Chapter5.Security59

Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice
cablestoyourcomputer.Thecablelockconnectstothecable-lockslotsontherearofyourcomputer.

Toinstallacablelock,dothefollowing:

1.Inserttheclip1intothecable-lockslot4.

2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.

3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.

Figure9.Installingacablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity.

3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Y oucan
referto“UsingtheSetupUtilityprogram”onpage63
securitysettings.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

60ThinkCentreM700HardwareMaintenanceManual

togetbasicinformationaboutsomemajor

Preventingunauthorizedaccesstoyourcomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand
data.

•T ouseBIOSpasswords,see“UsingBIOSpasswords”onpage65.

•T ouseWindowsaccounts,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.

–ForWindows10:ClickSettings➙Accounts.

3.Followtheinstructionsonthescreen.

Usingfingerprintauthentication

Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.

Tousefingerprintauthentication,dooneofthefollowing:

•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided
byLenovo.Toopentheprogram,see“Accessingaprogramonyourcomputer”onpage41
informationaboutusingtheprogram,refertothehelpsystemoftheprogram.

•ForWindows10:UsethefingerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart
menu,andthenclickSettings➙Accounts➙Sign-inoptions.Followtheinstructionsonthescreen.

.Formore

Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.

Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.

3.SelectEnabledandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch
detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen
youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.SeeChapter9“Installingorreplacinghardware”on
page87

2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63and
“ExitingtheSetupUtilityprogram”onpage66

.

.

Chapter5.Security61

Usingandunderstandingfirewalls

Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.

TouseWindowsFirewall,dothefollowing

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickWindows
Firewall.

3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

ComputraceAgentsoftwareembeddedinfirmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinyour
computer.

62ThinkCentreM700HardwareMaintenanceManual

Chapter6.Advancedconfiguration

Thischaptercontainsthefollowingtopics:

•“UsingtheSetupUtilityprogram”onpage63

•“UpdatingtheBIOS”onpage67

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.

Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.T urnonorrestartyourcomputer.

2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage65

Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.

.

Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectDevices.

3.SelectthedeviceyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,yourcomputerwillstartupautomatically.

ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙AutomaticPowerOnandpressEnter.

3.SelectthefeatureyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

©CopyrightLenovo2016

63

EnablingordisablingErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration

YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.

ToenableordisableErPLPScompliancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙EnhancedPowerSavingModeandpressEnter.

3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:

•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage63

•IfyouselectDisabled,pressEnter.Then,gotothenextstep.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressthepowerbutton.

•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage63

•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes
afterasuddenlossofelectricity.

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙AfterPowerLossandpressEnter.

3.SelectPowerOnandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

.

.

EnablingordisablingtheConfigurationChangeDetectionfeature

IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges
ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed
whenyouturnonthecomputer.

ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.

3.SelectthedesiredsettingandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:

•PresstheF2key.

Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.

•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63
“ExitingtheSetupUtilityprogram”onpage66

64ThinkCentreM700HardwareMaintenanceManual

.

and

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.

SetupUtilityprogrampasswordtypes

Thefollowingtypesofpasswordsareavailable:

•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.

•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.

Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.

Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.

•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess
thestoragedrive.

Notes:

–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive

isremovedfromonecomputerandinstalledinanother.

–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom

thestoragedrive.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.

Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.

Tosetastrongpassword,considerthefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity.

Chapter6.Advancedconfiguration65

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage65

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.

Changingthestartupdevicesequencepermanently

Tochangethestartupdevicesequencepermanently,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,

insertthediscintotheopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

3.SelectStartup.

4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.

Selectingatemporarystartupdevice

Note:Notalldiscsandstoragedrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,

insertthediscintotheopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.

Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.

3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.

Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage66

.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:

66ThinkCentreM700HardwareMaintenanceManual

•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectYesinthewindowdisplayed
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectYesinthewindowdisplayedandpressEnter.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).

ToupdatetheBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/drivers.

2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used
tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate
driveryoudownload.

3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.

Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage47

.

Chapter6.Advancedconfiguration67

68ThinkCentreM700HardwareMaintenanceManual

Chapter7.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.

•“Basicprocedureforresolvingcomputerproblems”onpage69

•“Troubleshooting”onpage69

•“Diagnostics”onpage77

•“Recoveryinformation”onpage78

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:

1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling

adevice”onpage63

Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.

2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.

3.Goto“Troubleshooting”onpage69andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.

4.Runthediagnosticprogram.See“Diagnostics”onpage77.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.

5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage78.

6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”
onpage131

.

.

Troubleshooting

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.

Thecomputerdoesnotstartupwhenyoupressthepowerbutton

Solutions:Ensurethat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.

©CopyrightLenovo2016

69

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.

Theoperatingsystemfailstostartup

Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage66.

Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup

Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.

NoaudioinWindows

Solutions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.

–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage45

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.

•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Ensurethattheaudiodevicedriversarecorrectlyinstalled.

.

Soundcomesonlyfromoneexternalspeaker

Solutions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

70ThinkCentreM700HardwareMaintenanceManual

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification

area.See“AddinganicontotheWindowsnotificationarea”onpage45

.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.

ACDorDVDdoesnotwork

Solutions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•Ensurethatthediscisinsertedcorrectly,withitslabelup.

•Ensurethatthediscyouareusingisclean.T oremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Ensurethatthediscyouareusingisnotscratchedordamaged.T ryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.

Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startyourcomputer

Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage66
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

forinformationonviewingandchangingthestartup

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.

BlackscreeninsteadofDVDvideo

Solutions:

•RestarttheDVDplayerprogram.

•T ryalowerscreenresolutionorcolordepth.

•Closeanyopenfiles,andthenrestartthecomputer.

DVDmoviedoesnotplay

Solutions:

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.

NoaudioorintermittentaudiowhileplayingaDVDmovie

Solutions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Chapter7.Troubleshooting,diagnostics,andrecovery71

Playbackissloworchoppy

Solutions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

Invaliddiscornodiscfoundmessage

Solutions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.

Solutions:

•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.

•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:

•“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage72

•“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive”
onpage72

SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

•Ensurethatyourcomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfyourcomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive

enablementmodule(onetofivestoragedrives)isinstalled.

–IfyourcomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement

module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.

"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe
correctstoragedrive

Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage
drive

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

72ThinkCentreM700HardwareMaintenanceManual

•EnsurethatthestoragedriveyourcomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage66

Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacethestoragedrive.RefertoChapter9“Installingorreplacinghardware”
onpage87

.

.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.

EthernetLANproblems

MycomputercannotbeconnectedtoanEthernetLAN

Solutions:

•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.

•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page63

•EnabletheEthernetLANadapter.

•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage54.

•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.

•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.

.Then,followtheinstructionsonthescreen.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.

3.Right-clicktheEthernetLANadaptericonandclickEnable.

MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur

Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).

MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps

Solutions:

•T ryanothercable.

•Setthelinkpartnertoauto-negotiate.

•Settheswitchtobe802.3ab-compliant(gigabitovercopper).

TheWakeOnLANfeaturedoesnotwork

Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage63

.Then,followtheinstructionsonthescreen.

Chapter7.Troubleshooting,diagnostics,andrecovery73

WirelessLANproblem

Note:ThewirelessLANfeatureissupportedonlyonsomemodels.

ThewirelessLANfeaturedoesnotwork

Solutions:

•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page63

•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.

•EnablethewirelessLANadapter.

•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage54.

.Then,followtheinstructionsonthescreen.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.

3.Right-clickthewirelessLANadaptericonandclickEnable.

Bluetoothproblems

Note:TheBluetoothfeatureissupportedonlyonsomemodels.

TheBluetoothfeaturedoesnotwork

Solutions:

•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page63.Then,followtheinstructionsonthescreen.

•T urnontheBluetoothradios.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.

3.Right-clicktheBluetoothradiosunderBluetoothRadiosandclickEnable.

•EnabletheBluetoothadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.

3.Right-clicktheBluetoothadaptericonandclickEnable.

•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage54.

SounddoesnotcomefromtheBluetoothheadsetorheadphones

Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.

74ThinkCentreM700HardwareMaintenanceManual

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe

notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage45.

3.ClickPlaybackdevices.

4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.

5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.

Excessivenumberoffragmentedfiles

Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.

Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.

1.Closeanyopenprogramsandwindows.

2.ClicktheStartbuttontoopentheStartmenu.

3.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickComputer.

•ForWindows10:ClickFileExplorer➙ThisPC.

4.Right-clickyourCdriveandthenclickProperties.

5.ClicktheToolstab.

6.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickDefragmentnow.

•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.

7.Followtheinstructionsonthescreen.

Insufficientfreestoragedrivespace

Solutions:Freeupstoragedrivespace.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.

•CleanupyourCdrive.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.

–ForWindows10:ClickFileExplorer➙ThisPC.

3.Right-clickyourCdriveandthenclickProperties.

4.Checktheamountoffreespace,andthenclickDiskCleanup.

5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.

•T urnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

Chapter7.Troubleshooting,diagnostics,andrecovery75

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPrograms
andFeatures.

3.Dooneofthefollowing:
–T oturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe

instructionsonthescreen.

–T oremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick

Uninstall/ChangeorUninstall.

Insufficientfreememoryspace

Solutions:

•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.

•Installadditionalmemorymodules.SeeChapter9“Installingorreplacinghardware”onpage87
purchasememorymodules,goto
http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:

•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.

•T urnontheserialdeviceandkeepthedeviceonline.

•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.

•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

.To

USBdeviceproblems

ThissectionprovidessolutionstoUSBdevice-relatedproblems.

MyUSBdevicecannotbeaccessed

Solutions:

•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.

•T urnontheUSBdeviceandkeepthedeviceonline.

•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.

•DetachandreconnecttheUSBconnectortoresettheUSBdevice.

IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice

Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.

Forsomeprograms,datescannotbesortedincorrectorder

Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.

76ThinkCentreM700HardwareMaintenanceManual

Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

Someapplicationprogramsdonotworkasexpected

Solutions:

1.Checkwhethertheproblemiscausedbyanapplicationprogram.
a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith

thesoftwareformoreinformation.
b.Verifythatothersoftwareworkscorrectlyonyourcomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.

2.Iftheproblemiscausedbyanapplicationprogram:

•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.

•Updatetheprogram.See“Keepingyourcomputercurrent”onpage54.

•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonyour

computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.

Adevicedoesnotworknormallyduetodevicedriverproblems

Solution:Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage54.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto

http://www.lenovo.com/diagsforthediagnosticsinformationforyourcomputer.

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonyourcomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.

ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonyourcomputer”onpage41
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.Y oumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.

UEFIdiagnosticprogram

TheUEFIdiagnosticprogramenablesyoutotesthardwaredevices(suchasmemorymodulesorstorage
drives)andprovidesthefollowingtools:

•Systeminformation

•Recoverbadsectorstool

•Generateconfigurationfile

•Executefromconfigurationfile

.For

Chapter7.Troubleshooting,diagnostics,andrecovery77

TousetheUEFIdiagnosticprogram,dothefollowing:

1.T urnonorrestartyourcomputer.

2.BeforeWindowsstarts,repeatedlypressandreleasetheF10keyuntiltheUEFIdiagnosticprogram
opens.

Note:IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage65.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.

Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingyourcomputercurrent”onpage54

.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–T urnonorrestartyourcomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced

BootOptionswindowopens.SelectRepairY ourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.

Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.

•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.

Notes:

–Dependingonyourcomputermodel,theRescueandRecoveryprogrammightnotbeavailableunless

youinstalleditmanuallyearlier.

–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat

youbackedupyourdataearlierwiththeprogram.

TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonyourcomputer”onpage41.

Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

–OpentheRescueandRecoveryworkspace.

1.T urnoffyourcomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Release
theEnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescue
andRecoveryworkspace.

78ThinkCentreM700HardwareMaintenanceManual

2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary
startupdevice”onpage66
opens.Followtheinstructionsonthescreen.

•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage54.

1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage66

2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport

Centertoorderarecoverydiscset.See“Callingforservice”onpage132

.

.Whentherescuemediumstarts,theRescueandRecoveryworkspace

.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickSettings➙Update&security➙Recovery.

3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheFileHistorytooltorestoreyourfilesfromabackup.

Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFile
History➙Restorepersonalfiles.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See

“Selectingatemporarystartupdevice”onpage66
tochoosetheappropriaterecoverysolution.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage54.

.Then,followtheinstructionsonthescreen

Chapter7.Troubleshooting,diagnostics,andrecovery79

•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport

CentertoorderarecoveryUSBkey.See“Callingforservice”onpage132

.

80ThinkCentreM700HardwareMaintenanceManual

Chapter8.Servicecheckoutandsymptom-to-FRUindex

Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,gotostep6.

Ifyoudoreceivethecorrectresponse,gotostep7.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage83

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage83

•Ifthecomputerhangsandnoerrorisdisplayed,gotostep7.

7.RuntheDiagnosticprograms.See“Diagnostics”onpage77.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

.

.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom
–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

©CopyrightLenovo2016

81

–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitfailing?
–Isthistheoriginalreportedfailure?

•Diagnosticsversion
–T ypeandversionlevel

•Hardwareconfiguration
–Print(printscreen)configurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware
–T ypeandversionlevel

Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.HavethesameDiagnosticDiskettes(version)

7.Havethesameconfigurationoptionssetinthesystem

8.Havethesamesetupfortheoperatingsystemcontrolfiles

Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
Alwaysbeginwith“Servicecheckout”onpage81

.Thisindexcanalsobeusedtohelpyoudecidewhich
FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis
index,goto“Undeterminedproblems”onpage86

Notes:

•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallLenovocomputers.

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.

•Ifyoucannotrunthediagnostictestsorgetadiagnosticerrorcodewhenrunningatest,firstdiagnosethePOST
errormessageyoureceive.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.

.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein
configuration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Checktheconfigurationandensurethestart-updriveis
inthebootsequence.

82ThinkCentreM700HardwareMaintenanceManual

ErrorFRU/Action

Thebootsectoronthestartupdriveiscorrupted.

Thedriveisdefective.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk
drive.

2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.

Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessor(s)connection
Checkthepowercordforcontinuity.
Checkthepower-onswitchforcontinuity.

Reseatconnectors

Powercord
Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

Thefollowingtabledescribesthebeepsymptoms.

BeepsymptomFRU/Action
2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin

.

3shortand1longbeepsDRAMmemoryerror

“POSTerrorcodes”onpage83
Performthefollowingactionsinorder.

1.Makesurethememorymodule(s)areproperlyseated
intheconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem
andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing
operations.

•Checkssomebasicsystem-boardoperations

•Checksthememoryoperation

•Startsthevideooperation

•Verifiesthatthebootdriveisworking

Chapter8.Servicecheckoutandsymptom-to-FRUindex83

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages
probablywillnotbedisplayednexttimeyouturnonthesystem.

ErrorcodePOSTerrormessageDescription/Action

0135

0211

0164MemorysizedecreasedPressF10toexit.
1762

1820

1962

Fanfailure

Keyboardnotfound

Configurationchangehasoccurred

Morethanoneexternalfingerprint
readerareattached.Poweroffand
removeallbutthereaderthatyouset
upwithinyourmainoperatingsystem.

Nooperatingsystemfound.Press
anykeytorepeatbootsequence.

Thesystemmightbeoverheating.

PressF10toexit.

Note:Iftheproblemiscausedbythe
microprocessorfan,pressF10will
notsolvetheproblem.

Whenthereisnokeyboarddetected,
theerrormessagewillbedisplayed.

Thiserrormessageisdisplayedwhen
aharddiskdriveoropticaldrive
changehasbeenmade.

PressF10toexit.
Ifmorethanoneexternalfingerprint

readerareconnectedtoacomputer,
thiserrormessagewillbedisplayed.

Removeallofthefingerprint
keyboardsexcepttheonecompatible
withthefingerprintapplicationon
yourcomputer.

ThiserroroccursonlyafterthePOST
iscompleted.

Miscellaneouserrorconditions

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor
Computerwillnotpower-off.See“Harddiskdriveboot

error”onpage82

ComputerwillnotRPLfromserver

.

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled.

1.Ensurethatnetworkisinstartupsequenceasfirst
deviceorfirstdeviceafterdiskette.

2.EnsurethatnetworkadapterisenabledforRPL.

3.Networkadapter(Advisenetworkadministratorof
newMACaddress)

Pressanykeytorepeatboot
sequence.

84ThinkCentreM700HardwareMaintenanceManual

Message/SymptomFRU/Action

ComputerwillnotperformaWakeOnLAN

®

(ifapplicable)1.Checkpowersupplyandsignalcableconnections

tonetworkadapter.

2.Ensurethattheoperatingsystemsettingsaresetto

enableWakeonLAN.

3.EnsureWakeOnLANfeatureisenabledin

Setup/Configuration(see“StartingtheSetupUtility
program”onpage63

4.EnsurenetworkadministratorisusingcorrectMAC

address.

5.EnsurenointerruptorI/Oaddressconflicts.

6.Networkadapter(advisenetworkadministratorof

newMACaddress)

Deadcomputer.See“Harddiskdrivebooterror”onpage
82

.

Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.

1.PowerSupply

2.SystemBoard

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Blankscreenexceptforflashingcursor.

1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

IncorrectmemorysizeduringPOST

1.RuntheMemorytests.

2.MemoryModule

3.SystemBoard

"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive.

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

Nopowerorfannotrunning
Non-systemdiskordiskerror-typemessagewitha

known-gooddiagnosticdiskette.

1.See“Harddiskdrivebooterror”onpage82.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)

Power-onindicatororharddiskdrivein-uselightnoton,
butcomputerworkscorrectly

1.Display

2.SystemBoard

1.Powerswitch/LEDassembly

2.SystemBoard

Printerproblems1.Printer

2.SystemBoard

)

Chapter8.Servicecheckoutandsymptom-to-FRUindex85

Message/SymptomFRU/Action

Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive

RPLcomputercannotaccessprogramsfromitsownhard
disk.

RPLcomputerdoesnotRPLfromserver

Serialorparallelconnectordevicefailure(systemboard
connector)

Serialorparallelconnectordevicefailure(adapter
connector)

Someorallkeysonthekeyboarddonotwork

1.RuntheSetupUtilityprogramandcheckStartup
sequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

1.IfnetworkadministratorisusingLCCMHybridRPL,
checkstartupsequence:

a.Firstdevice-network
b.Seconddevice-harddisk

2.Harddiskdrive

1.Checkstartupsequence.

2.CheckthenetworkadapterLEDstatus.

1.ExternalDeviceSelf-TestOK?

2.ExternalDevice

3.Cable

4.SystemBoard

1.ExternalDeviceSelf-TestOK?

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

1.Keyboard

2.KeyboardCable

3.SystemBoard

Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.

1.Power-offthecomputer.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive

3.Power-onthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.

Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
See“Replacingthesystemboard”onpage127

86ThinkCentreM700HardwareMaintenanceManual

.

Chapter9.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage87

•“Installingorreplacinghardware”onpage87

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•T ouchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1

Notes:

•Dependingonyourcomputermodel,someofthehardwarepartsinthissectionmightnotbeavailable.

•UsecomputerpartsprovidedonlybyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage27

toidentifytherequiredconnector.

©CopyrightLenovo2016

87

Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware
ordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Unlockanylockingdevicethatsecuresthecomputercover.

3.Holdthesidesofyourcomputerandgentlylayitdownsothatthecomputercoverisfacingup.

4.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto
removeit.

Figure10.Removingthecomputercover

Replacingthefrontbezel

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1

Toreplacethefrontbezel,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removethecomputercover.See“Removingthecomputercover”onpage88.

88ThinkCentreM700HardwareMaintenanceManual

.

3.Ifadustshieldhasbeeninstalled,pullitoutwardtoremoveitfromthefrontbezel.

Figure11.Removingthedustshield

4.Releasethethreeplastictabsonthetopofthefrontbezel,andthenpivotthefrontbezeldownward.

Figure12.Removingthefrontbezel

Chapter9.Installingorreplacinghardware89

5.Alignthethreeplastictabsonthebottomofthenewfrontbezelwiththecorrespondingholesinthe
chassis.Then,pivotthefrontbezelupwarduntilitsnapsintoposition.

Figure13.Installingthefrontbezel

6.Reinstallthedustshieldifyouhaveremovedit.Aligntheedgesofthedustshieldwiththeedgesofthe
frontbezel.Then,pressthedustshieldinwarduntilitsnapsintoposition.

Figure14.Installingthedustshield

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage129

90ThinkCentreM700HardwareMaintenanceManual

.

Replacingtheopticaldrive

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toreplacetheopticaldrive,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removethecomputercover.See“Removingthecomputercover”onpage88.

3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.

4.Locatetheopticaldrive.See“Computercomponents”onpage32.

5.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrive.

6.Pressandholdthebluereleasetabs1and2ontheopticaldrivebracketasshown.Pushtheoptical
drivetowardtherearofthecomputertoremovetheopticaldrivewiththebracketfromthechassis.

Figure15.Removingtheopticaldrivewiththebracket

7.Flextheopticaldrivebracketasshowntoremovetheopticaldrivefromthebracket.

Figure16.Removingtheopticaldrivefromthebracket

Chapter9.Installingorreplacinghardware91

8.Insertastraightenedpaperclipintotheemergency-ejecthole1adjacenttotheeject/closebutton
sothatthetrayslidesoutoftheopticaldrive.Then,removetheopticaldrivebezelfromtheoptical
driveasshown.

Figure17.Removingtheopticaldrivebezelfromtheopticaldrive

9.Insertthetab1ontheopticaldrivebezelintothecorrespondingholeinthenewopticaldrive.Then,
inserttheotherthreetabs

2intothecorrespondingholesintheopticaldrive.Gentlypushthetray

forwardtoclosethetray.

Figure18.Installingtheopticaldrivebezeltotheopticaldrive

10.Flextheopticaldrivebracketandinsertthetwopinsonthebracketintothecorrespondingholesinthe
opticaldrive.Then,pivottheopticaldrivedownwarduntilitsnapsintoposition.

Figure19.Installingtheopticaldriveintothebracket

92ThinkCentreM700HardwareMaintenanceManual