Lenovo K100, 10005, 10009, 5312 Warranty Manual

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Contents
Contents
Chapter 1 Important safety information ......................................... 2
Conditions that require immediate action ............................................... 2
General safety guidelines ..................................................................... 3
Service and upgrades ....................................................................... 3
Static electricity prevention ................................................................ 4
Power cords and power adapters ..................................................... 4
Voltage-selection switch .................................................................... 5
Extension cords and related devices ................................................. 5
Plugs and outlets .............................................................................. 6
External devices ................................................................................ 6
Batteries ........................................................................................... 6
Heat and product ventilation ............................................................. 7
Operating environment ...................................................................... 7
Lithium battery notice ............................................................................ 8
Modem safety information ..................................................................... 9
Laser compliance statement ................................................................. 9
Power supply statement ...................................................................... 10
Products with television tuner options installed .................................... 10
Note to CATV system installer ......................................................... 10
Example of antenna grounding ........................................................ 11
Data safety .......................................................................................... 12
Cleaning and maintenance .................................................................. 12
Using headphones or earphones ........................................................ 12
Additional safety information ............................................................... 13
Selection of Operation Environment ................................................ 13
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Contents
Chapter 2 Lenovo Limited Warranty ........................................... 16
What this Warranty Covers .............................................................. 16
How to Obtain Warranty Service ..................................................... 16
What Your Service Provider Will Do to Correct Problems ................ 16
Exchange of a Product or Part ........................................................ 17
Your Additional Responsibilities ....................................................... 17
Use of Personal Information ............................................................ 17
What this Warranty Does not Cover ................................................ 18
Limitation of Liability ........................................................................ 18
Dispute Resolution .......................................................................... 19
Other Rights ................................................................................... 19
European Economic Area (EEA) ...................................................... 19
Warranty Information ........................................................................... 19
Types of Warranty Service ............................................................... 20
Warranty Service Telephone Numbers ................................................. 21
Chapter 3 Notices ........................................................................... 22
Declaration .......................................................................................... 22
Power cord notice ............................................................................... 24
Polyvinyl Chloride (PVC) cable and cord notice .................................... 25
Waste electrical and electronic equipment (WEEE) notices .................. 25
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Desktop
Machine Type/ MT
10005
10009/5312
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Safety and warranty guide
Note
Please read important safety information first.
This information can help you safely use your desktop or notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo™ Limited Warranty. For more information, refer to “Lenovo Limited Warranty.”
Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.
Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage is serious enough
that the product should not be used again until it has been inspected and, if necessary, repaired by an
authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on. On very rare
occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you
might hear sounds like popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner. Or, they might indicate a
potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Contact
the Customer Support Center for further guidance.
Frequently inspect your computer and its components for damage, wear, or signs of danger. If you
have any question about the condition of a component, do not use the product. Contact the Customer
Important safety information
Chapter
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Safety and warranty guide
Support Center or the product manufacturer for instructions on how to inspect the product and have it
repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns
with your product, stop using the product and unplug it from the power source and telecommunication
lines until you can speak to the Customer Support Center for further guidance.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.
• Signs of overheating, smoke, sparks, or fire.
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.
• A cracking, hissing, or popping sound, or strong odor that comes from the product.
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter.
• The computer product, power cord, or power adapter has been exposed to water.
• The product has been dropped or damaged in any way.
• The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
General safety guidelines
Always observe the following precautions to reduce the risk of injury and property damage.
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a service provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with an ac power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
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Safety and warranty guide
Danger
Hazardous moving parts. Keep fingers and other body parts away.
Attention
Before replacing any CRUs, turn off the computer and wait three to five minutes to let the
computer cool before opening the cover.
Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down. When this is not possible, place the static-protective packaging on a smooth, level surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm
2
, or better. For other
countries, the suitable types shall be used accordingly.
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Safety and warranty guide
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.
Voltage-selection switch
Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.
If your computer does not have a voltage-selection switch, your computer is designed to operate only at the voltage provided in the country or region where the computer was originally purchased.
If you relocate your computer to another country, be aware of the following:
• If your computer does not have a voltage-selection switch, do not connect the computer to an electrical
outlet until you have verified that the voltage provided is the same as it was in the country or region where the computer was originally purchased.
• If your computer has a voltage selection switch, do not connect the computer to an electrical outlet until you
have verified that the voltage-selection switch is set to match the voltage provided in that country or region.
If you are not sure of the voltage provided at your electrical outlet, contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located.
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
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Safety and warranty guide
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
External devices
Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Batteries
All personal computers manufactured by Lenovo contain a non-rechargeable coin cell battery to provide power to the system clock. In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the battery pack strictly according to instructions included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin cell. If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state could increase the risk of a battery short circuit, which could shorten the life of the battery and can also pose a safety hazard. Do not let
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Safety and warranty guide
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a discharged state.
Heat and product ventilation
Computers, AC adapters, and many accessories can generate heat when turned on and when batteries are charging. Always follow these basic precautions:
• Do not leave your computer, AC adapter, or accessories in contact with your lap or any part of your body
for an extended period when the products are functioning or when the battery is charging. Your computer, AC adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn.
• Do not charge the battery or operate your computer, AC adapter, or accessories near flammable materials
or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer’s power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within 2 feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35° C (95° F).
• Do not use non-desktop air filtration devices.
Operating environment
The optimal environment in which to use your computer is 10°C-35°C (50°F-95°F) with humidity ranging between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F), allow the cold computer to rise slowly to an optimal operating temperature of 10°C-35°C (50°F-95°F) before use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer.
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
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