Lenovo 0B39663 User Manual

ThinkCentre
SafetyandWarrantyGuide

Note:

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstand
thefollowing:

•Chapter1“Importantsafetyinformation”onpage1

•Chapter4“Warranty”onpage19

•Chapter7“Notices”onpage39

FirstEdition(December2011)

©CopyrightLenovo2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Importantsafetyinformation............1

Conditionsthatrequireimmediateaction.............1

Generalsafetyguidelines..................2

Batteries.......................2

Electricalcurrentsafetyinformation...............3

Lithiumcoincellbatterynotice................4

Modemsafetyinformation..................4

Lasercompliancestatement.................5

Productswithtelevisiontuneroptionsinstalled...........5

NotetoCA TVsysteminstaller................5

Exampleofantennagrounding...............6

Datasafety.......................7

Usingheadphonesorearphones................7

Additionalsafetyinformation.................8

Chapter2.Settingupyourcomputer.............9

Connectingyourcomputer..................9

Turningoncomputerpower................13

Completingthesoftwareinstallation.............14

Completingimportanttasks................14

Shuttingdownthecomputer................14

Chapter3.Informationresources..............15

UserGuide......................15

LenovoThinkVantageT ools................15

ThinkVantageProductivityCenter..............16

LenovoWelcome....................16

LenovoWebsite(http://www.lenovo.com)...........16

LenovoSupportWebsite.................17

Recordingyourcomputerinformation.............17

Chapter4.Warranty..................19

WarrantyServiceInformation................19

SuplementodeGarantíaparaMéxico.............29

Chapter5.WorldwideLenovoSupporttelephonelist.......31

Chapter6.CustomerReplaceableUnits(CRUs).........37

©CopyrightLenovo2011i

Chapter7.Notices...................39

Trademarks......................40

Electronicemissionnotices................40

FederalCommunicationsCommission(FCC)andtelephonecompany

requirements.....................40

CanadianDepartmentofCommunicationscerticationlabel.....41

PolyvinylChloride(PVC)cableandcordnotice..........42

Chinasubstancedisclosuretable..............43

ChinarecyclinginformationforWasteElectricalandElectronicEquipment

(WEEE).......................43

Turkishstatementofcompliance...............43

UkraineRoHSStatement.................44

ENERGYSTARmodelinformation..............44

iiThinkCentreSafetyandWarrantyGuide

Chapter1.Importantsafetyinformation

Note:Besuretoreadandunderstandtheimportantsafetyinformationrst.

Thisinformationcanhelpyousafelyuseyourdesktopornotebookpersonal
computer.Followandretainallinformationincludedwithyourcomputer.The
informationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovo
“Warranty”onpage19

Customersafetyisimportant.Ourproductsaredevelopedtobesafeand
effective.However,personalcomputersareelectronicdevices.Powercords,
poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult
inphysicalinjuryorpropertydamage,especiallyifmisused.Toreducetheserisks,
followtheinstructionsincludedwithyourproduct,observeallwarningsonthe
productandintheoperatinginstructions,andreviewtheinformationincludedin
thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis
documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom
hazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In
additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)
areshippedwithexternalpoweradapters.Ifyouhavesuchaproduct,this
informationappliestoyourproduct.Inaddition,computerproductscontaina
coin-sizedinternalbatterythatprovidespowertothesystemclockevenwhenthe
computerisunplugged,sothebatterysafetyinformationappliestoallcomputer
products.

®

LimitedWarranty.Formoreinformation,refertoChapter4

.

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproduct
damageisseriousenoughthattheproductshouldnotbeusedagainuntil
ithasbeeninspectedand,ifnecessary,repairedbyanAuthorizedService
Provider.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis
turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff
ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike
popping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,
theymightindicateapotentialsafetyissue.However,donottakerisksor
attempttodiagnosethesituationyourself.ContacttheCustomerSupport
Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,
seeChapter5“WorldwideLenovoSupporttelephonelist”onpage31

Frequentlyinspectyourcomputeranditscomponentsfordamage,wear,
orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa

©CopyrightLenovo20111

.

component,donotusetheproduct.ContacttheCustomerSupportCenter
ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct
andhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou
haveanysafetyconcernswithyourproduct,stopusingtheproductand
unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan
speaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or
powersuppliesthatarecracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefroma
battery,orabuildupofforeignsubstancesonthebattery.

•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromthe
product.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer
product,thepowercord,orpoweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto
water.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperating
instructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)
thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou
cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta
suitablereplacement.

Generalsafetyguidelines

Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandproperty
damage.

Batteries

AllpersonalcomputersmanufacturedbyLenovocontainanon-rechargeable
coincellbatterytoprovidepowertothesystemclock.Inaddition,manymobile
products,suchasnotebookcomputers,utilizearechargeablebatterypackto
providesystempowerwheninportablemode.BatteriessuppliedbyLenovofor
usewithyourproducthavebeentestedforcompatibilityandshouldonlybe
replacedwithapprovedparts.

Neverattempttoopenorserviceanybattery.Donotcrush,puncture,orincinerate
batteriesorshortcircuitthemetalcontacts.Donotexposethebatterytowater

2ThinkCentreSafetyandWarrantyGuide

orotherliquids.Onlyrechargethebatterypackstrictlyaccordingtoinstructions
includedintheproductdocumentation.

Batteryabuseormishandlingcancausethebatterytooverheat,whichcancause
gassesorameto“vent”fromthebatterypackorcoincell.Ifyourbatteryis
damaged,orifyounoticeanydischargefromyourbatteryorthebuildupofforeign
materialsonthebatteryleads,stopusingthebatteryandobtainareplacement
fromthebatterymanufacturer.

Batteriescandegradewhentheyareleftunusedforlongperiodsoftime.For
somerechargeablebatteries(particularlyLithiumIonbatteries),leavingabattery
unusedinadischargedstatecouldincreasetheriskofabatteryshortcircuit,
whichcouldshortenthelifeofthebatteryandcanalsoposeasafetyhazard.Do
notletrechargeableLithium-Ionbatteriescompletelydischargeorstorethese
batteriesinadischargedstate.

Electricalcurrentsafetyinformation

DANGER

Electricalcurrentfrompower ,telephone,andcommunicationcablesis
hazardous.

Toavoidashockhazard:

•Topreventpossibleshockhazard,donotuseyourcomputerduringa

lightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,

maintenance,orrecongurationofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectrical

outlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattached

tothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water ,or

structuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,

networks,andmodemsbeforeyouopenthedevicecovers,unless
instructedotherwiseintheinstallationandcongurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewhen

installing,moving,oropeningcoversonthisproductorattacheddevices.

Chapter1.Importantsafetyinformation3

Toconnect:

Todisconnect:

1.T urneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.T urndeviceON.

1.T urneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfrom
connectors.

4.Removeallcablesfromdevices.

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran
equivalenttypethatisrecommendedbythemanufacturer.Thebattery
containslithiumandcanexplodeifnotproperlyused,handled,ordisposed
of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

ProductscontainingCR(manganesedioxide)lithiumcoincellbatteries
maycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate

Modemsafetyinformation

CAUTION:
Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24
AWG)telecommunicationlinecordlistedbyUnderwritersLaboratories(UL)
orcertiedbytheCanadianStandardsAssociation(CSA).

4ThinkCentreSafetyandWarrantyGuide

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,or
transmitters)areinstalled,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproduct
couldresultinexposuretohazardouslaserradiation.Thereareno
serviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthan
thosespeciedhereinmightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaser
diode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotview
directlywithopticalinstruments,andavoiddirectexposuretothebeam.

Productswithtelevisiontuneroptionsinstalled

Thenoticebelowappliestoproductscontainingtelevision(TV)tunerdevicesthat
connecttoexternalantennasortocable/CATVsystems,orboth,andthatare
intendedtobeinstalledinNorthAmerica.Usersandinstallersinothercountries
shouldfollowlocalcodesandordinanceswheninstallingappliancesthatconnect
toexternalantennasandcable/CA TVsystems.Iflocalcodesarenotapplicable,it
isrecommendedthatusers/installersfollowguidelinessimilartothosethatfollow.

NotetoCA TVsysteminstaller

ThisreminderisprovidedtocalltheCA TVsysteminstaller'sattentiontoArticle
820-40oftheNationalElectricalCode(NEC)thatprovidesguidelinesforproper
groundingand,inparticular,speciesthatthecablegroundshallbeconnectedto
thegroundingsystemofthebuilding,ascloseaspossibletothepointofcable
entryaspractical.

Chapter1.Importantsafetyinformation5

Exampleofantennagrounding

1

2

3

Groundclamp

Antennalead-inwire

Antennadischargeunit(NEC
Section810-20)

4

Groundingconductors(NEC
Section810-21)

Figure1.Propergroundingforthecable

Thefollowingnoticeappliestoallcountriesandregions:

6ThinkCentreSafetyandWarrantyGuide

5

Powerservicegrounding
electrodesystem(NECArticle
250,PartH)

6

7

Groundclamps

Electronicserviceequipment

DANGER

Outdoorantenna
grounding

LightningForaddedprotectionforthisequipmentduringa

PowerlinesAnoutsideantennasystemshouldnotbelocated

Ifanoutsideantennaorcablesystemisconnected
totheequipment,besuretheantennaorcable
systemisgroundedastoprovidesomeprotection
againstvoltagesurgesandbuilt-upstaticcharges.

lightningstorm,orwhenitisleftunattendedand
unusedforlongperiodsoftime,unplugitfromthe
walloutletanddisconnecttheantennaorcable
system.Thiswillpreventdamagetothevideo
productduetolightningandpowerlinesurges.

inthevicinityofoverheadpowerlinesorwhereit
canfallintosuchpowerlinesorcircuits.When
installinganoutsideantennasystem,extremecare
shouldbetakentokeepfromtouchingsuchpower
linesorcircuits,ascontactwiththemmaybefatal.

Datasafety

Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwere
notcreatedbyyou;otherwise,yourcomputersoftwaremightfailtowork.

Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerable
tocomputerviruses,hackers,spyware,andothermaliciousactivitiesthatmight
damageyourcomputer,software,ordata.Itisyourresponsibilitytoensurethat
youhaveadequateprotectionintheformofrewalls,antivirussoftware,and
anti-spywaresoftwareandkeepthissoftwareuptodate.

Usingheadphonesorearphones

Ifyourcomputerhasbothaheadphoneconnectorandanaudioline-out
connector,alwaysusetheheadphoneconnectorforheadphones(alsocalleda
headset)orearphones.

CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancause
hearingloss.Adjustmentoftheequalizertomaximumincreasesthe
earphoneandheadphoneoutputvoltageandthesoundpressurelevel.
Therefore,toprotectyourhearing,adjusttheequalizertoanappropriate
level.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathigh
volumecanbedangerousiftheoutputoftheheadphoneorearphoneconnectors
donotcomplywithspecicationsofEN50332-2.Theheadphoneoutput
connectorofyourcomputercomplieswithEN50332-2Subclause7.This

Chapter1.Importantsafetyinformation7

specicationlimitsthecomputer’smaximumwidebandtrueRMSoutputvoltage
to150mV .Tohelpprotectagainsthearingloss,ensurethattheheadphonesor
earphonesyouusealsocomplywithEN50332-2(Clause7Limits)forawideband
characteristicvoltageof75mV .UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,
asaset,thecombinationoftheheadphonesorearphonesandthecomputer
alreadycomplieswiththespecicationsofEN50332-1.Ifdifferentheadphones
orearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbe
dangerousduetoexcessivesoundpressurelevels.

Additionalsafetyinformation

CAUTION:
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesand
childrentoavoiddangerofsuffocation.

8ThinkCentreSafetyandWarrantyGuide

Chapter2.Settingupyourcomputer

Beforeyoubegin,makesureyousetupyourcomputerinthebestpossiblework
areathatsuitsyourneedsandthekindofworkyoudo.Formoreinformation,see
theThinkCentreUserGuideorgoto:
http://www.lenovo.com/healthycomputing

Note:BesuretoreadandunderstandChapter1“Importantsafetyinformation”
onpage1
helpyouworksafely.

Connectingyourcomputer

Usethefollowinginformationwhenconnectingyourcomputer.

•Lookforthesmallconnectoriconsonthebackofyourcomputer.Matchthe

•Ifyourcomputercablesandconnectorpanelhavecolor-codedconnectors,

Note:Dependingonyourmodeltype,yourcomputermightnothaveallthe
connectorsthataredescribedinthissection.

1.Connectthekeyboardcabletotheappropriatekeyboardconnector,either

beforeyousetupyourcomputer.Theprecautionsandguidelineswill

connectorstotheicons.

matchthecolorofthecableendwiththecoloroftheconnector.Forexample,
matchabluecableendwithablueconnectororaredcableendwithared
connector.

thePersonalSystem/2(PS/2)keyboardconnector1ortheUniversalSerial
Bus(USB)connector

2.

Note:Somemodelswillhaveakeyboardwithangerprintreader.

©CopyrightLenovo20119

2.Connectthemousecabletotheappropriatemouseconnector ,eitherthe
PS/2mouseconnector1ortheUSBconnector2.

3.Connectthemonitorcabletothemonitorconnectoronthecomputer.

•IfyouhaveaVideoGraphicsArray(VGA)standardmonitor ,connectthe

cabletotheconnectorasshown.

Note:Ifyourcomputerhastwomonitorconnectors,besuretousethe
monitorconnectoronthegraphicscard.

10ThinkCentreSafetyandWarrantyGuide

•Ifyouhaveahigh-performancemonitororadirect-drivemonitorthatuses

LINE

PHONE

PHONE

LINE

PHONE

LINE

PHONE

LINE

aDisplayPortconnector,connectthecabletotheconnectorasshown.

4.Ifyouhaveamodem,connectthemodemusingthefollowinginformation.

1

Thisillustrationshowsthetwoconnectorsonthebackofthecomputerthatare
neededtosetupyourmodem.

2

IntheUnitedStatesandothercountriesorregionsthatusetheRJ-11telephone
outlet,attachoneendofthetelephonecabletothetelephoneandtheother
endtothetelephoneconnectoronthebackofthecomputer.Attachoneend
ofthemodemcabletothemodemconnectoronthebackofthecomputerand
theotherendtothetelephoneoutlet.

3

IncountriesorregionsthatdonotuseRJ-11telephoneoutlets,asplitteror
converterisrequiredtoattachthecablestothetelephoneoutlet,asshownat
thetopoftheillustration.Youalsocanusethesplitterorconverterwithoutthe
telephone,asshownatthebottomoftheillustration.

5.Ifyouhaveaudiodevices,attachthemusingthefollowinginstructions.For

moreinformationaboutspeakers,seesteps6and7.

Chapter2.Settingupyourcomputer11

1234

1Audioline-inconnector

2Audioline-outconnector

3MicrophoneconnectorUsethisconnectortoattachamicrophonetoyour

4HeadphoneconnectorUsethisconnectortoattachheadphonestoyour

Thisconnectorreceivesaudiosignalsfromanexternal
audiodevice,suchasastereosystem.

Thisconnectorsendsaudiosignalsfromthecomputer
toexternaldevices,suchaspoweredstereospeakers.

computerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.

computerwhenyouwanttolistentomusicorother
soundswithoutdisturbinganyone.

6.Ifyouhavepoweredspeakerswithanacpoweradapter:
a.Connectthecablethatrunsbetweenthespeakers,ifnecessary.On

somespeakers,thiscableispermanentlyattached.
b.Connecttheacpoweradaptercabletothespeakers.
c.Connectthespeakerstotheaudioline-outconnectorortheheadphone

connectoronthecomputer.Seestep5.
d.Connecttheacpoweradaptertotheacpowersource.

7.Ifyouhaveunpoweredspeakerswithnoacpoweradapter:
a.Connectthecablethatrunsbetweenthespeakers,ifnecessary.On

somespeakers,thiscableispermanentlyattached.

b.Connectthespeakerstotheaudioline-outconnectorortheheadphone

connectoronthecomputer.Seestep5.

8.Connectanyadditionaldevicesthatyouhave.Y ourcomputermightnot
haveallconnectorsthatareshown.

12345

12ThinkCentreSafetyandWarrantyGuide

1USBconnectorUsethisconnectortoattachadevicethatrequiresaUSB

2Serialport

3EthernetconnectorUsethisconnectortoattachthecomputertoan

4eSA T AconnectorUsethisexternalSerialAdvancedTechnologyAttachment

5ParallelportUsethisporttoattachaparallelprinterorotherdevices

connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).

Usethisporttoattachanexternalmodem,aserial
printer,orotherdevicesthatusea9-pinserialport.

Ethernet-typelocalareanetworkortoacablemodem.

Important:T ooperatethecomputerwithinFCClimits
whenitisconnectedtoanEthernetnetwork,usea
Category5Ethernetcable.

(eSAT A)connectortoattachanexternalharddiskdrive.

thatusea25-pinparallelport.

9.Connectthepowercordsorthepoweradaptertoproperlygroundedelectrical

outlets.

Turningoncomputerpower

Turnonthemonitorandotherexternaldevicesrst,andthenturnonthecomputer.
Whenthepower-onself-test(POST)isnished,thelogowindowcloses.Ifyour
computerhaspreinstalledsoftware,thesoftwareinstallationprogramstarts.

Chapter2.Settingupyourcomputer13

Completingthesoftwareinstallation

Important:Readthelicenseagreementscarefullybeforeusingtheprogramson

thiscomputer.Theseagreementsdetailyourrights,obligations,andwarranties
forthesoftwareonthiscomputer.Byusingtheseprograms,youaccepttheterms
oftheagreements.Ifyoudonotaccepttheagreements,donotusetheprograms.
Instead,promptlyreturntheentirecomputerforafullrefund.

Thersttimeyoustartyourcomputer,followtheinstructionsonthescreento
completethesoftwareinstallation.Ifyoudonotcompletethesoftwareinstallation
thersttimeyoustartyourcomputer,unpredictableresultsmightoccur.

Note:SomemodelsmighthaveamultilingualversionofMicrosoft

®

Windows
operatingsystempreinstalled.Ifyourcomputerhasthemultilingualversion,you
willbepromptedtochoosealanguageduringtheinstallationprocess.After
installation,thelanguageversioncanbechangedthroughtheWindowsControl
Panel.

Completingimportanttasks

Afteryouhavesetupyourcomputer,recordyourcomputermachinetype,model,
andserialnumber.Ifyouneedserviceortechnicalsupport,youwillprobably
beaskedforthisinformation.

Shuttingdownthecomputer

Whenyouturnoffyourcomputer,alwaysfollowtheshutdownprocedurefor
youroperatingsystem.Thispreventsthelossofunsaveddataordamageto
yoursoftwareprograms.

•ToshutdowntheMicrosoftWindows7operatingsystem,opentheStartmenu

fromtheWindowsdesktopandclickShutdown.

•ToshutdowntheMicrosoftWindowsVista

menufromtheWindowsdesktop,movethecursortothearrownexttothe
lockworkstationbutton,andselectShutDown.

®

operatingsystem,opentheStart

®

14ThinkCentreSafetyandWarrantyGuide

Chapter3.Informationresources

Afteryouhavesetupyourcomputer,youcanusetheinformationinthischapter
toaccessusefulresourcesrelatingtoyourcomputingneeds.

UserGuide

TheThinkCentreUserGuideprovidesinformationaboutyourcomputertohelp
yousetup,use,andmaintainyourcomputer.ItrequiresnoInternetaccess
toviewthepublication.

•ToviewtheUserGuideontheWindows7operatingsystem,clickStart➙
HelpandSupport➙LenovoUserGuide.

•ToviewtheUserGuideontheWindowsVistaoperatingsystem,clickStart➙
AllPrograms➙ThinkVantage➙LenovoUserGuide.

ThepublicationisalsoavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides

Notes:

1.ThepublicationisinPortableDocumentFormat(PDF).Toviewthepublication,
youneedtohavetheAdobeReaderprogrampreinstalledonyourcomputer.
IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer,a
messagewillappearwhenyouattempttoviewthePDFleandyouwillbe
guidedthroughtheAdobeReaderprograminstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWeb
siteat:
http://www.lenovo.com/ThinkCentreUserGuides

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReader
programratherthantheversionpreinstalledonyourcomputer,downloadthe
desiredlanguageversionfromtheAdobeWebsiteat:
http://www.adobe.com

LenovoThinkVantageTools

TheLenovoThinkVantage
sourcesandprovideseasyaccesstovarioustoolstohelpyouworkmoreeasily
andsecurely.

Note:TheLenovoThinkVantageT oolsprogramisonlyavailableoncomputers
preinstalledwiththeWindows7operatingsystemfromLenovo.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙
LenovoThinkVantageT ools.

©CopyrightLenovo201115

®

Toolsprogramguidesyoutoahostofinformation

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformation
sourcesandprovideseasyaccesstovarioustoolstohelpyouworkmoreeasily
andsecurely.

TheThinkVantageProductivityCenterprogramprovideseasyaccesstovarious
technologies,suchas:

•ClientSecuritySolution

•PowerManager

•ProductRecovery

•RescueandRecovery

•SystemUpdate

Note:TheThinkV antageProductivityCenterprogramisonlyavailableon
computerspreinstalledwiththeWindowsVistaoperatingsystemfromLenovo.

ToaccesstheThinkVantageProductivityCenterprogram,clickStart➙All
Programs➙ThinkVantage➙ProductivityCenter.

®

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeatures
ofLenovoandguidesyouthroughafewimportantsetuptaskstohelpyoumake
themostofyourcomputer.

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyou
buy,upgrade,andmaintainyourcomputer.Y oucanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgrades
andaccessoriesforyourcomputer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operating
systems,applicationprograms,networksetupandconguration,andcustom
installations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputer
model.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodel
andothersupportedproducts.

16ThinkCentreSafetyandWarrantyGuide

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Recordingyourcomputerinformation

Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto
haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor
thisinformation.

Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use
thefollowingtabletorecordthisinformation.

Productname

Machinetypeandmodel

Serialnumber(S/N)

Dateofpurchase

______________________________________________

______________________________________________

______________________________________________

______________________________________________

Youcanregisteryourcomputerbyfollowingtheinstructionsat:
http://www.lenovo.com/register

Youwillreceivethefollowingbenetsafterregisteringyourcomputer:

•Fasterservicewhenyoucallforhelp

Chapter3.Informationresources17

•Automaticnoticationoffreesoftwareandspecialpromotionaloffers

18ThinkCentreSafetyandWarrantyGuide

Chapter4.Warranty

TheLenovoLimitedWarrantyisavailableat:
http://www.lenovo.com/warranty/llw_02

WarrantyServiceInformation

MachineT ype

0267*

0268*

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

Partsandlabor-4
years

Partsandlabor-4
years

Keyboardand
mouse-1year

Partsandlabor-4
years

Keyboardand
mouse-4years

Partsandlabor-4
years

Partsandlabor-4
years

Keyboardand
mouse-1year

Partsandlabor-4
years

Keyboardand
mouse-4years

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

©CopyrightLenovo201119

MachineT ype

0385*

1730*

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

20ThinkCentreSafetyandWarrantyGuide

MachineT ype

4164

4166

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Partsandlabor-4
years

Partsandlabor-4
years

Keyboardand
mouse-1year

Partsandlabor-4
years

Keyboardand
mouse-4years

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-1
year

Keyboardand
mouse-1year

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

Chapter4.Warranty21

MachineT ype

CountryorRegion

ofPurchaseWarrantyPeriod

4167

4169

5025

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Europe,MiddleEast,
Africa

Singapore,Malaysia,
Thailand,Indonesia,
Philippines,Vietnam,
Brunei,SriLanka,
Bangladesh,HongKong
S.A.R.ofChina,T aiwan

India

Europe,MiddleEast,
Africa

Singapore,Malaysia,
Thailand,Indonesia,
Philippines,Vietnam,
Brunei,SriLanka,
Bangladesh,HongKong
S.A.R.ofChina,T aiwan

India

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Parts-3years
labor-1year

Keyboardand
mouse-1year

Parts-3years
labor-1year

Keyboardand
mouse-3years

Partsandlabor-3
years

Parts-3years
labor-1year

Keyboardand
mouse-1year

Parts-3years
labor-1year

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and4

1and2 Australia,NewZealand,

1

1and2

4

1and4

1and2 Australia,NewZealand,

1

1and2

22ThinkCentreSafetyandWarrantyGuide

MachineT ype

5030

5032

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Keyboardand
mouse-3years

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

Chapter4.Warranty23

MachineT ype

CountryorRegion

ofPurchaseWarrantyPeriod

5034

5035

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

24ThinkCentreSafetyandWarrantyGuide

MachineT ype

5037

5048*

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Partsandlabor-4
years

Partsandlabor-4
years

Keyboardand
mouse-1year

Partsandlabor-4
years

Keyboardand
mouse-4years

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

Chapter4.Warranty25

MachineT ype

5049*

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

5069

5070

7517

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Brazil,Japan

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Brazil,Japan

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Brazil,Japan,Korea,
HongKongS.A.R.of
China,T aiwan

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2

1

1and2

1and2

1

1and2

1and2

1

26ThinkCentreSafetyandWarrantyGuide

MachineT ype

7518

Notes:

1.*denotesENERGYSTARmachines.Formoreinformation,see“ENERGYST AR
modelinformation”onpage44.

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Brazil,Japan,Korea,
HongKongS.A.R.of
China,T aiwan

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

TypeofWarranty

Service

1and2

1and2

1

Ifrequired,yourServiceProviderwillproviderepairorexchangeservice
dependingonthetypeofwarrantyservicespeciedforyourproductandthe
availableservice.Schedulingofservicewilldependuponthetimeofyourcall,
partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostfor
installationbyyou.CRUinformationandreplacementinstructionsareshipped
withyourproductandareavailablefromLenovoatanytimeuponrequest.CRUs
thatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.Installationof
Self-serviceCRUsisyourresponsibility.Y oumayrequestthataServiceProvider
installOptional-serviceCRUsunderoneoftheothertypesofwarrantyservice
designatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswould
beinstalledforyou.Y oumayndalistofCRUsandtheirdesignationinthe
publicationthatwasshippedwithyourproductoratwww.lenovo.com/CRUs.
TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)return
instructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwith
thereplacementCRU;and2)youmaybechargedforthereplacementCRUifthe
ServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty(30)
daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangethe
productatyourlocation.Y oumustprovideasuitableworkingareatoallow
disassemblyandreassemblyoftheproduct.Somerepairsmayneedtobe

Chapter4.Warranty27

completedataservicecenter.Ifso,theServiceProviderwillsendtheproductto
theservicecenteratitsexpense.

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedata
designatedservicecenter ,withshippingattheexpenseoftheServiceProvider.
Youareresponsiblefordisconnectingtheproductandpackingitinashipping
containerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.A
courierwillpickupyourproductanddeliverittothedesignatedservicecenter.
Theservicecenterwillreturntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchanged
afteryoudeliverittoadesignatedservicecenteratyourriskandexpense.After
theproducthasbeenrepairedorexchanged,itwillbemadeavailabletoyoufor
collection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignated
servicecenterafteryoudeliveritatyourriskandexpense.Aftertheproduct
hasbeenrepairedorexchanged,itwillbereturnedtoyouatLenovo’sriskand
expense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedor
exchangedafteryoudeliverittoadesignatedservicecenteratyourriskand
expense.Aftertheproducthasbeenrepairedorexchanged,itwillbemade
availabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrange
returnshipment,theServiceProvidermaydisposeoftheproductasitseest,
withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyour
location.Y ouareresponsibleforitsinstallationandvericationofitsoperation.
Thereplacementproductbecomesyourpropertyinexchangeforthefailed
product,whichbecomesthepropertyofLenovo.Y oumustpackthefailedproduct
intheshippingcartoninwhichyoureceivedthereplacementproductandreturnit
toLenovo.T ransportationcharges,bothways,shallbeatLenovo’sexpense.If
youfailtousethecartoninwhichthereplacementproductwasreceived,youmay
beresponsibleforanydamagetothefailedproductoccurringduringshipment.
YoumaybechargedforthereplacementproductifLenovodoesnotreceivethe
failedproductwithinthirty(30)daysofyourreceiptofthereplacementproduct.

28ThinkCentreSafetyandWarrantyGuide

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadade
Lenovoyseráefectivoúnicayexclusivamenteparalosproductosdistribuidosy
comercializadosdentrodelT erritoriodelosEstadosUnidosMexicanos.Encaso
deconicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránuna
garantíadetreinta(30)díaspordefectosdeinstalacióndesdelafechadecompra.
Lenovonoesresponsabledelainformaciónincluidaendichosprogramasde
softwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previa
obtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,
llamealCentrodesoportealclienteal001-866-434-2080,dondeledirigiránal
Centrodeservicioautorizadomáscercano.SinoexistieseningúnCentrode
servicioautorizadoensuciudad,poblaciónoenunradiode70kilómetrosdesu
ciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonable
relacionadoconeltransportedelproductoasuCentrodeservicioautorizadomás
cercano.Porfavor,llamealCentrodeservicioautorizadomáscercanopara
obtenerlasaprobacionesnecesariasolainformaciónrelacionadaconelenvío
delproductoyladireccióndeenvío.

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios

Importadopor:
LenovoMéxicoS.deR.L.deC.V.
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F .,México
C.P .05349
Tel.[phone]

Chapter4.Warranty29

30ThinkCentreSafetyandWarrantyGuide

Chapter5.WorldwideLenovoSupporttelephonelist

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-date
telephonelistforLenovoSupportisalwaysavailableat:
http://www.lenovo.com/support/phone

CountryorregionTelephonenumber

Africa

Algeria

Argentina

Australia

Austria01-24592-5901

BahrainKanooIT:0097317711722

Belgium02-210-9820

Bolivia

Brazil

Brunei801-1041

Canada

Caribbean(Bermuda,Jamaica,
Tortola)

Chile800-361-213or188-800-442-488(T ollfree)

Africa:[phone]
SouthAfrica:+27-11-3028888,0800110756and
[phone]
CentralAfrica:ContactthenearestLenovoBusiness
Partner

[phone](F rench,English)

0800-666-0011(Spanish)

131-426(English)

43-810-100654(Warrantyserviceandsupport)
(German)

BahrainBusinessMachineLLC:0097317584302

[phone](Warrantyserviceandsupport)
(Dutch)
02-210-9800
(French)

0800-10-0189(Spanish)

CallsmadefromwithintheSaoPauloregion:
(11)3889-8986
CallsmadefromoutsidetheSaoPauloregion:
0800-701-4815
(BrazilianPortuguese)

(English,BahasaMelayu)

1-800-565-3344
(English,French)

1-8004267378(English)

(Spanish)

©CopyrightLenovo201131

CountryorregionTelephonenumber

ChinaTechnicalSupportLine

China(HongKongS.A.R.)ThinkCentre®CommercialPC:8205-0333

China(MacauS.A.R.)ThinkCentreCommercialPC:0800-336

Colombia1-800-912-3021(Spanish)

CostaRica0-800-011-1029(Spanish)

Croatia

Cyprus

CzechRepublic

Denmark4520-8200

DominicanRepublic

Ecuador

Egypt202-25948500

800-990-8888
86-10-58851110
(Mandarin)

ThinkCentreMultimediaHomePC:2516-3969
(Cantonese,English,Mandarin)

ThinkCentreMultimediaHomePC:0800-336
(Cantonese,English,Mandarin)

0800-0426

[phone]

[phone]

7010-5150(Warrantyserviceandsupport)
(Danish)

1-866-434-2080(Spanish)

1-800-426911(Spanish)

ElSalvador800-6264(Spanish)

Estonia[phone]

Finland09-459-6960

France0238-557-450

Germany

Greece

Guatemala1800-624-0051(Spanish)

[phone]

[phone](Warrantyserviceandsupport)
(Finnish)

Hardware:0810-631-213(Warrantyserviceand
support)
Software:0810-631-020(Warrantyserviceand
support)
(French)

07032-15-49201
01805-004618(Warrantyserviceandsupport)
(German)

[phone]

32ThinkCentreSafetyandWarrantyGuide

CountryorregionTelephonenumber

HondurasT egucigalpa:232-4222

SanP edroSula:552-2234
(Spanish)

Hungary[phone]

[phone]
(English,Hungarian)

India1800-425-2666or+91-80-2535-9183

Indonesia0215238823

001-803-606-282(Localnumberonly)
[phone](DID)
(English,BahasaIndonesia)

Ireland01-815-9202

01-881-1444(Warrantyserviceandsupport)
(English)

Israel

GivatShmuelServiceCenter:[phone]

Italy02-7031-6101

[phone](Warrantyserviceandsupport)
(Italian)

Japan

TollF ree:0120-20-5550/5555
ForInternational:[phone]

Note:Theabovenumberswillbeansweredwith
aJapaneselanguagevoiceprompt.F ortelephone
supportinEnglish,pleasewaitfortheJapanese
voiceprompttoend,andanoperatorwillanswer.
Pleaseaskfor“Englishsupportplease, ”andyourcall
willbetransferredtoanEnglishspeakingoperator.

PCSoftware0120-558-695
Overseascalls:[phone]
(Japanese)

Jordan

JordanBusinessSystems:0096265000999(ext.
713/127)
GeneralComputer&Electronic(GCE):009626551
3879

Korea

Kuwait

1588-6782(Korean)

EasaHussainAlY ousi:0096522445280
AM.KHORAFI:00965220011001127
KhoraBusinessMachines(KBM):0096522594611
DiyarUnitedCompany:009654378383
RedingtonKuwait:0096524333203,25456250/
25456251

Chapter5.WorldwideLenovoSupporttelephonelist33

CountryorregionTelephonenumber

Latvia[phone]

Lebanon

Lithuania[phone]

Libya

Luxembourg

Malaysia

Malta[phone]

Mexico

MiddleEast

Netherlands

NewZealand

Nicaragua

Norway6681-1100

OmanKhimjiRamdasComputerCommunicationSystems:

Pakistan

Panama206-6047

Paraguay

Peru

Quantech:009611999500
ComputerBusinessMachine(CBM):009611680
180
ElHacebS.A.L:009611771300

[phone](F rench,English)

[phone]
[phone]
(French)

1800-88-1889(Localnumberonly)
[phone](DID)
(English,BahasaMelayu)

001-866-434-2080(Spanish)

[phone]

[phone]
(Dutch)

0800-733-222(English)

001-800-220-1830(Spanish)

8152-1550(Warrantyserviceandsupport)
(Norwegian)

0096824696255
OverseasBusinessMachines(OBM):009682460
1072,24605018
GulfBusinessMachinesServices:(GBMS)00968
24559831

INFOTECH(pvt)Ltd.:009242111427427
InternationalOfceProducts(pvt)Ltd.:0092212
422569,00922132412023
SellingBusinessSystems:0092215689823

001-866-434-2080(LenovoCustomerSupport
Center-Tollfree)
(Spanish)

009-800-52-10026(Spanish)

0-800-50-866(Spanish)

34ThinkCentreSafetyandWarrantyGuide

CountryorregionTelephonenumber

Philippines

1800-1601-0033(Localnumberonly)
[phone](DID)
(English,Filipino)

Poland[phone]

(Polski)

Portugal

[phone](Portuguese)

QatarAlManaComputerServices:009744489966(ext.

1992)
QatarComputerServicesW .L.L:009744441212
GulfBusinessMachines:00-9744621395

Romania[phone]

RUCIS(RussiaandCIS)ForRussia:88001007888(T ollfreenumber)

ForCISCountries:0040316205099(Payable)
(RussianandEnglish)

SaudiArabia8008200140(English,Arabic)

Singapore8006011343(Localnumberonly)

[phone](DID)
(English)

Slovakia

[phone]

Slovenia[phone](Slovenian)

Spain

91-714-7983
0901-100-000
(Spanish)

SriLanka

[phone]
[phone]
(English)

Sweden

08-477-4420
077-117-1040(Warrantyserviceandsupport)
(Swedish)

Switzerland

058-333-0900
0800-55-54-54(Warrantyserviceandsupport)
(German,French,Italian)

Taiwan

Thailand

0800-000-702(Mandarin)

1800-060-066(Localnumberonly)
6622734088
[phone](DID)
(Thai,English)

Turkey

00800-4463-2041(T urkish)

Chapter5.WorldwideLenovoSupporttelephonelist35

CountryorregionTelephonenumber

Ukraine0800507333

UnitedArabEmirates

UnitedKingdom01475-555-055

UnitedStates1-800-426-7378(Select“Option#1”)

Uruguay

Venezuela

Vietnam

Yemen

0040214010870(Payable)
(Ukrainian,Russian,English)

80002000141(English,Arabic)

08705-500-900(Standardwarrantysupport)
(English)

(English)

000-411-005-6649(Spanish)

0-800-100-2011(Spanish)

ForNorthernAreaandHanoiCity:
84439462000or84439426457
ForSouthernAreaandHoChiMinhCity:
84838295160or84439426457
(Vietnamese,English)

AlKhirbashandAgencies&T radingCo.:
0096712098278
YemenBusinessMachines(YBM):
009673213324/214655,9673213909/213324

36ThinkCentreSafetyandWarrantyGuide

Chapter6.CustomerReplaceableUnits(CRUs)

CustomerReplaceableUnits(CRUs)arecomputerpartsthatcanbeupgraded
orreplacedbythecustomer.TherearetwotypesofCRUs:Self-serviceand
Optional-service.Self-serviceCRUsareeasytoinstall.Theymightbestandalone,
latched,orrequireascrewdrivertoremoveamaximumoftwoscrews.However,
Optional-serviceCRUsrequiresometechnicalskillsandinsomecasesmight
alsorequiresimpletools,suchasascrewdriver.However,bothSelf-serviceand
Optional-serviceCRUsaresafeforthecustomertoremove.

CustomersareresponsibleforreplacingallSelf-serviceCRUs.Optional-service
CRUscanberemovedandinstalledbycustomersorbyaLenovoservice
technicianduringthewarrantyperiod.Lenovodesktopcomputerscontainboth
Self-serviceandOptional-serviceCRUs.

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwo
screws.ExamplesofthesetypesofCRUsincludethekeyboard,themouse,
anyUSBdevice,andthepowercord.OtherSelf-serviceCRUsdepending
onproductdesignmightincludememorymodules,adaptercards,harddisk
drives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputer
andareconcealedbyanaccesspanelthatistypicallysecuredbymorethan
twoscrews.Oncetheaccesspanelisremoved,thespecicCRUisvisible.

•BothtypesofCRUsarelistedinthetablesonthefollowingpage.

TheThinkCentreUserGuideprovidesinstructionsforreplacingSelf-serviceand
Optional-serviceCRUs.RefertothefollowingtablesfortheCRUinformation
inyourThinkCentreUserGuide.IfyourcomputermodelhasaWindows7
operatingsystem,youcanviewthepublicationbyclickingStart➙Helpand
Support➙LenovoUserGuide.IfyourcomputermodelhasaWindowsVista
operatingsystem,youcanviewthepublicationbyclickingStart➙AllPrograms
➙ThinkVantage➙LenovoUserGuide.Double-clickthepublicationforyour
computer.Y oucanalsoaccessthepublicationontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides

Note:UseonlycomputerpartsprovidedbyLenovo.RefertoLenovoLimited
Warrantyonthewarrantyviewerorhttp://www.lenovo.com/warranty/llw_02.

YoucanndthereplacementinstructionsforthefollowingCRUsinthe
ThinkCentreUserGuide.

©CopyrightLenovo201137

ThefollowingtableliststheCRUinformationforthefollowingmachinetypes:
0267,0385,4164,4167,5025,5032,5035,5049,5070,and7518.

Self-serviceCRUsOptional-serviceCRUs

Battery

Harddiskdrive

Keyboard

Memorymodule

Mouse

Opticaldrive

PeripheralComponentInterconnect

(PCI)card

Cardreader(optional)

FrontaudioandUSBassembly

Heatsinkandfanassembly

Internalspeaker(optional)

Microprocessor

Powersupplyassembly

ThefollowingtableliststheCRUinformationforthefollowingmachinetypes:
0268,1730,4166,4169,5030,5034,5037,5048,5069,and7517.

Self-serviceCRUsOptional-serviceCRUs

Battery

Frontfanassembly(optional)FrontaudioandUSBassembly

Harddiskdrive

Keyboard

MemorymoduleMicroprocessor

Mouse

PeripheralComponentInterconnect

(PCI)card

Rearfanassembly

Cardreader(optional)

Heatsinkandfanassembly

Internalspeaker(optional)

Opticaldrive

Powersupplyassembly

38ThinkCentreSafetyandWarrantyGuide

Chapter7.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthis
documentinallcountries.ConsultyourlocalLenovorepresentativeforinformation
ontheproductsandservicescurrentlyavailableinyourarea.Anyreferencetoa
Lenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalent
product,program,orservicethatdoesnotinfringeanyLenovointellectual
propertyrightmaybeusedinstead.However,itistheuser'sresponsibilityto
evaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatter
describedinthisdocument.Thefurnishingofthisdocumentdoesnotgiveyou
anylicensetothesepatents.Youcansendlicenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOF
ANYKIND,EITHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,
THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT ,MERCHANT ABILITY
ORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,this
statementmaynotapplytoyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.
Changesareperiodicallymadetotheinformationherein;thesechangeswillbe
incorporatedinneweditionsofthepublication.Lenovomaymakeimprovements
and/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantation
orotherlifesupportapplicationswheremalfunctionmayresultininjuryordeath
topersons.Theinformationcontainedinthisdocumentdoesnotaffector
changeLenovoproductspecicationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectual
propertyrightsofLenovoorthirdparties.Allinformationcontainedinthis
documentwasobtainedinspecicenvironmentsandispresentedasan
illustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayit
believesappropriatewithoutincurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedfor
convenienceonlyanddonotinanymannerserveasanendorsementofthose

©CopyrightLenovo201139

Websites.ThematerialsatthoseWebsitesarenotpartofthematerialsforthis
Lenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolled
environment.Therefore,theresultobtainedinotheroperatingenvironments
mayvarysignicantly.Somemeasurementsmayhavebeenmadeon
development-levelsystemsandthereisnoguaranteethatthesemeasurements
willbethesameongenerallyavailablesystems.Furthermore,somemeasurements
mayhavebeenestimatedthroughextrapolation.Actualresultsmayvary.Usersof
thisdocumentshouldverifytheapplicabledatafortheirspecicenvironment.

Trademarks

Lenovo,theLenovologo,ThinkCentre,andThinkVantagearetrademarksof
LenovointheUnitedStates,othercountries,orboth.

Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroup
ofcompanies.

Othercompany,product,orservicenamesmaybetrademarksorservicemarks
ofothers.

Electronicemissionnotices

ForelectronicemissioninformationonClassBdigitaldevices,refertothe
appendicesintheuserguide.

KoreaClassBcompliancestatement

FederalCommunicationsCommission(FCC)andtelephone companyrequirements

1.ThisdevicecomplieswithPart68oftheFCCrules.Alabelisafxedtothe
devicethatcontains,amongotherthings,theFCCregistrationnumber,
USOC,andRingerEquivalencyNumber(REN)forthisequipment.Ifthese
numbersarerequested,providethisinformationtoyourtelephonecompany.

40ThinkCentreSafetyandWarrantyGuide

Note:Ifthedeviceisaninternalmodem,asecondFCCregistrationlabel

isalsoprovided.Youmayattachthelabeltotheexteriorofthecomputer
inwhichyouinstalltheLenovomodem,oryoumayattachthelabeltothe
externalDAA,ifyouhaveone.Placethelabelinalocationthatiseasily
accessible,shouldyouneedtoprovidethelabelinformationtothetelephone
company.

2.TheRENisusefultodeterminethequantityofdevicesyoumayconnectto

yourtelephonelineandstillhavethosedevicesringwhenyournumberis
called.Inmost,butnotallareas,thesumoftheRENsofalldevicesshould
notexceedve(5).T obecertainofthenumberofdevicesyoumayconnect
toyourline,asdeterminedbytheREN,youshouldcallyourlocaltelephone
companytodeterminethemaximumRENforyourcallingarea.

3.Ifthedevicecausesharmtothetelephonenetwork,thetelephonecompany

maydiscontinueyourservicetemporarily.Ifpossible,theywillnotifyyouin
advance;ifadvancenoticeisnotpractical,youwillbenotiedassoonas
possible.Y ouwillbeadvisedofyourrighttoleacomplaintwiththeFCC.

4.Y ourtelephonecompanymaymakechangesinitsfacilities,equipment,

operations,orproceduresthatcouldaffecttheproperoperationofyour
equipment.Iftheydo,youwillbegivenadvancenoticetogiveyouan
opportunitytomaintainuninterruptedservice.

5.Ifyouexperiencetroublewiththisproduct,contactyourauthorizedreselleror

calltheCustomerSupportCenter.IntheUnitedStates,call1-800-426-7378.
InCanada,call1-800-565-3344.Youmayberequiredtopresentproofof
purchase.Thetelephonecompanymayaskyoutodisconnectthedevice
fromthenetworkuntiltheproblemhasbeencorrected,oruntilyouaresure
thedeviceisnotmalfunctioning.

6.Nocustomerrepairsarepossibletothedevice.Ifyouexperiencetroublewith

thedevice,contactyourAuthorizedResellerorseetheDiagnosticssectionof
thismanualforinformation.

7.Thisdevicemaynotbeusedoncoinserviceprovidedbythetelephone

company.Connectiontopartylinesissubjecttostatetariffs.Contactyour
statepublicutilitycommissionorcorporationcommissionforinformation.

8.Whenorderingnetworkinterface(NI)servicefromthelocalExchangeCarrier,

specifyservicearrangementUSOCRJ11C.

CanadianDepartmentofCommunicationscerticationlabel

NOTICE:TheIndustryCanadalabelidentiescertiedequipment.This

certicationmeansthattheequipmentmeetstelecommunicationsnetwork
protective,operationalandsafetyrequirementsasprescribedintheappropriate
TerminalEquipmentT echnicalRequirementsdocuments.TheDepartmentdoes
notguaranteetheequipmentwilloperatetotheuser’ssatisfaction.

Beforeinstallingthisequipment,usersshouldensurethatitispermissibleto
beconnectedtothefacilitiesofthelocaltelecommunicationscompany.The
equipmentmustalsobeinstalledusinganacceptablemethodofconnection.The
customershouldbeawarethatcompliancewiththeaboveconditionsmaynot

Chapter7.Notices41

preventdegradationofserviceinsomesituations.Repairstocertiedequipment
shouldbecoordinatedbyarepresentativedesignatedbythesupplier .Anyrepairs
oralterationsmadebytheusertothisequipment,orequipmentmalfunctions,may
givethetelecommunicationscompanycausetorequesttheusertodisconnect
theequipment.

Usersshouldensurefortheirownprotectionthattheelectricalgroundconnections
ofthepowerutility,telephonelines,andinternalmetallicwaterpipesystem,if
present,areconnectedtogether.Thisprecautionmaybeparticularlyimportant
inruralareas.

CAUTION:
Usersshouldnotattempttomakesuchconnectionsthemselves,butshould
contacttheappropriateelectricinspectionauthority,orelectrician,as
appropriate.

NOTICE:TheRingerEquivalenceNumber(REN)assignedtoeachterminal

deviceprovidesanindicationofthemaximumnumberofterminalsallowedtobe
connectedtoatelephoneinterface.Theterminationonaninterfacemayconsist
ofanycombinationofdevicessubjectonlytotherequirementthatthesumofthe
RingerEquivalenceNumbersofallthedevicesdoesnotexceed5.

PolyvinylChloride(PVC)cableandcordnotice

WARNING:Handlingthecordonthisproductorcordsassociatedwith

accessoriessoldwiththisproductwillexposeyoutolead,achemicalknownto
theStateofCaliforniatocausecancer,andbirthdefectsorotherreproductive
harm.Washhandsafterhandling.

42ThinkCentreSafetyandWarrantyGuide

Chinasubstancedisclosuretable

ChinarecyclinginformationforWasteElectricalandElectronic Equipment(WEEE)

Turkishstatementofcompliance

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirective
ontheRestrictionoftheUseofCertainHazardousSubstancesinElectricaland
ElectronicEquipment(EEE).

Chapter7.Notices43

UkraineRoHSStatement

ENERGYSTARmodelinformation

ENERGYSTAR
andtheU.S.DepartmentofEnergyaimedatsavingmoneyandprotectingthe
environmentthroughenergyefcientproductsandpractices.

LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliant
designation.Somemodelsofthefollowingmachinetypeshavebeendesigned
andtestedtoconformtotheENERGYST ARprogramrequirementforcomputers
atthetimeofmanufacture:0267,0268,0385,1730,5048,and5049.For
moreinformationaboutENERGYSTARratingsforLenovocomputers,goto
http://www.lenovo.com.

ByusingENERGYSTARcompliantproductsandtakingadvantageofthe
power-managementfeaturesofyourcomputer,youreducetheconsumption
ofelectricity.Reducedelectricalconsumptioncontributestopotentialnancial
savings,acleanerenvironment,andthereductionofgreenhousegasemissions.

FormoreinformationaboutENERGYST AR,goto:
http://www.energystar.gov

Lenovoencouragesyoutomakeefcientuseofenergyanintegralpart
ofyourday-to-dayoperations.T ohelpinthisendeavor,setthefollowing
power-managementfeaturestotakeeffectwhenyourcomputerhasbeeninactive
foraspeciedduration:

®

isajointprogramoftheU.S.EnvironmentalProtectionAgency

44ThinkCentreSafetyandWarrantyGuide

Table1.ENERGYSTARpower-managementfeatures,byoperatingsystem

WindowsVistaandWindows7

Powerplan:ThinkCentreDefault

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After25minutes

•Advancedpowersettings:

–Turnoffharddiskdrives:After20minutes

–Hibernate:Never

ToawakenyourcomputerfromaSleeporStandbymode,pressanykeyonyour
keyboard.Formoreinformationaboutthesesettings,refertoyourWindowsHelp
andSupportinformationsystem.

Chapter7.Notices45

46ThinkCentreSafetyandWarrantyGuide

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