Lenovo 019726U User Manual

ThinkPad Edge 13″and E30 Hardw are Maintenance Man ual

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page

137.

First Edition (December 2009)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

About this manual ..........v

Safety information ..........1

General safety ..............2

Electrical safety .............3

Safety inspection guide ...........5

Handling devices that are sensitive to electrostatic

discharge ...............6

Grounding requirements ..........6

Safety notices (multilingual translations) .....7

Important service information .....29

Strategy for replacing FRUs .........30

Strategy for replacing a hard disk drive ....30

Important notice for replacing a system board . . 31

How to use error message ........31

Strategy for replacing FRUs for CTO, CMV, and

GAV.................32

Product definition ...........32

FRU identification for CTO, CMV, and GAV

products ..............32

General checkout ..........35

What to do first .............36

Checkout guide .............37

Diagnostics using PC-Doctor for DOS ....37

Lenovo ThinkVantage Toolbox (Lenovo System

Toolbox) ..............40

PC-Doctor for Rescue and Recovery .....40

FRU tests ..............41

Power system checkout ..........43

Checking the AC adapter .........43

Checking operational charging .......44

Checking the battery pack ........44

Checking the backup battery .......45

Related service information......47

Restoring the factory contents by using Recovery

Disc Set ...............47

Passwords ...............48

Power-on password ..........49

Hard-disk password ..........49

Supervisor password ..........49

How to remove the power-on password ....49

How to remove the hard-disk password ....50

Power management ...........52

Screen blank mode ...........52

Sleep mode .............52

Hibernation mode ...........52

Symptom-to-FRU index ..........53

Numeric error codes ..........53

Error messages ............56

No-beep symptoms ...........56

LCD-related symptoms .........57

Intermittent problems ..........58

Undetermined problems .........58

Status indicators ..........59

Special keys ............61

FRU replacement notices .......63

Screw notices ..............63

Retaining serial numbers ..........64

Restoring the serial number of the system unit 64

Retaining the UUID ..........64

Reading or writing the ECA information . . . 65

Removing and replacing a FRU ....67

1010 Battery pack ............68

1020 Bottom slot cover...........70

1030 DIMM ..............72

1040 Hard disk drive (HDD).........73

1050 PCI Express Mini Card for wireless LAN. . . 75 1060 PCI Express Mini Card for wireless WAN . . 77

1070 Keyboard .............79

1080 Top case assembly and microphone module . . 82

1090 Backup battery ...........86

1100 Bluetooth daughter card (BDC-2) .....87

1110 Speaker assembly...........88

1120 System board and fan assembly ......90

1130 I/O card assembly, audio cable, and I/O cable 98

1140 LCD unit .............100

1150 Base cover assembly and DC-in cable . . . 102

2010 LCD bezel assembly .........105

2020 Integrated camera ..........106

2030 LCD panel and LCD cable .......107

2070 Hinge kit .............110

2050 Wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover

assembly ...............112

Locations .............115

Front view ..............115

Bottom view..............116

Parts list .............117

Overall ...............118

LCD FRUs ..............126

Keyboard...............129

AC adapters ..............130

Miscellaneous parts ...........130

Power cords ..............131

Recovery discs .............132

Windows 7 Home Basic (32 bit) DVDs ....132

Windows 7 Home Premium (32 bit) DVDs . . 132 Windows 7 Home Premium (64 bit) DVDs . . 133

Windows 7 Professional (32 bit) DVDs ....134

Windows 7 Professional (64 bit) DVDs ....135

Common service tools ..........136

Notices ..............137

Trademarks ..............138

iv ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

About this manual

This manual contains service and reference information for the following ThinkPad®products.

ThinkPad Edge 13″

ThinkPad Edge E30

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important:

This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

Before servicing a ThinkPad product, be sure to read all the information under “Safety information” on page 1.

MT 0196, 0197, and 0492

MT 0196

vi ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

Safety information

This chapter presents following safety information that you need to be familiar with before you service a ThinkPad Notebook.

v “General safety” on page 2 v “Electrical safety” on page 3 v “Safety inspection guide” on page 5 v “Handling devices that are sensitive to electrostatic discharge” on page 6 v “Grounding requirements” on page 6 v “Safety notices (multilingual translations)” on page 7

General safety

Follow these rules to ensure general safety:

v Observe good housekeeping in the area of the machines during and after

maintenance.

v When lifting any heavy object:

1. Make sure that you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to

lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes

the strain from the muscles in your back. Do not attempt to lift any object that

weighs more than 16 kg (35 lb) or that you think is too heavy for you.

v Do not perform any action that causes hazards to the customer, or that makes

the equipment unsafe.

v Before you start the machine, make sure that other service technicians and the

customer’s personnel are not in a hazardous position.

v Place removed covers and other parts in a safe place, away from all personnel,

while you are servicing the machine.

v Keep your toolcase away from walk areas so that other people will not trip over

it.

v Do not wear loose clothing that can be trapped in the moving parts of a

machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

v Insert the ends of your necktie or scarf inside clothing or fasten it with a

nonconductive clip, about 8 centimeters (3 inches) from the end.

v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your

clothing.

Attention: Metal objects are good electrical conductors.

v Wear safety glasses when you are hammering, drilling, soldering, cutting wire,

attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

v After service, reinstall all safety shields, guards, labels, and ground wires.

Replace any safety device that is worn or defective.

v Reinstall all covers correctly before returning the machine to the customer.

v Fan louvers on the machine help to prevent overheating of internal components.

Do not obstruct fan louvers or cover them with labels or stickers.

2 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

Electrical safety

Observe the following rules when working on electrical equipment.

Important:

Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.

Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

v Find the room emergency power-off (EPO) switch, disconnecting switch, or

electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Disconnect all power before:

– Performing a mechanical inspection – Working near power supplies – Removing or installing main units

v Before you start to work on the machine, unplug the power cord. If you cannot

unplug it, ask the customer to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position.

v If you need to work on a machine that has exposed electrical circuits, observe the

following precautions: – Ensure that another person, familiar with the power-off controls, is near you.

Attention: Another person must be there to switch off the power, if necessary.

– Use only one hand when working with powered-on electrical equipment;

keep the other hand in your pocket or behind your back.

Attention: An electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from passing through your body.

– When using testers, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you

from grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; Instructions for these precautions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition.

v Do not use worn or broken tools and testers.

v Never assume that power has been disconnected from a circuit. First, check that it

has been powered off.

v Always look carefully for possible hazards in your work area. Examples of these

hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

Safety information 3

v Do not touch live electrical circuits with the reflective surface of a plastic dental

mirror. The surface is conductive; such touching can cause personal injury and machine damage.

v Do not service the following parts with the power on when they are removed

from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators – Similar units to listed above

This practice ensures correct grounding of the units.

v If an electrical accident occurs:

– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid.

4 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-ThinkPad features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

v Electrical hazards, especially primary power (primary voltage on the frame can

cause serious or fatal electrical shock)

v Explosive hazards, such as a damaged CRT face or a bulging capacitor

v Mechanical hazards, such as loose or missing hardware

To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning of every service task. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure

third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.

b. The power cord should be the type specified in the parts list.

c. Insulation must not be frayed or worn.

4. Check for cracked or bulging batteries.

5. Remove the cover.

6. Check for any obvious non-ThinkPad alterations. Use good judgment as to the

safety of any non-ThinkPad alterations.

7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

8. Check for worn, frayed, or pinched cables.

9. Check that the power-supply cover fasteners (screws or rivets) have not been

removed or tampered with.

Safety information 5

Handling devices that are sensitive to electrostatic discharge

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO

9000) as fully effective.

When handling ESD-sensitive parts:

v Keep the parts in protective packages until they are inserted into the product.

v Avoid contact with other people.

v Wear a grounded wrist strap against your skin to eliminate static on your body.

v Prevent the part from touching your clothing. Most clothing is insulative and

retains a charge even when you are wearing a wrist strap.

v Use a grounded work mat to provide a static-free work surface. The mat is

especially useful when handling ESD-sensitive devices.

v Select a grounding system, such as those listed below, to provide protection that

meets the specific service requirement.

Note:

The use of a grounding system to guard against ESD damage is desirable but not necessary.

– Attach the ESD ground clip to any frame ground, ground braid, or green-wire

ground.

– When working on a double-insulated or battery-operated system, use an ESD

common ground or reference point. You can use coax or connector-outside shells on these systems.

– Use the round ground prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

6 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

Safety notices (multilingual translations)

The safety notices in this section are provided in the following languages:

v English v Arabic v Brazilian Portuguese v French v German v Hebrew v Japanese v Korean v Spanish v Traditional Chinese

Safety information 7

DANGER

Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.

DANGER

Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

DANGER

The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery.

DANGER

The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

DANGER

If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.

8 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

DANGER

Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.

DANGER

Unless hot swap is allowed for the FRU being replaced, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables.

Safety information 9

10 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

Safety information 11

PERIGO

Antes de ligar o computador após a substituição da FRU, certifique-se de que todos os parafusos, molas e outras peças pequenas estejam no lugar e não estejam soltos dentro do computador. Verifique isso sacudindo o computador e procurando ouvir sons de peças soltas. Peças metálicas ou lascas de metal podem causar curto-circuito.

PERIGO

Algumas baterias reserva contêm uma pequena quantidade de níquel e cádmio. Não desmonte uma bateria reserva, recarregue-a, jogue-a no fogo ou na água, ou deixe-a entrar em curto-circuito. Descarte a bateria conforme requerido pelas leis ou regulamentos locais. Use somente a bateria nas partes listadas apropriadas. O uso de uma bateria incorreta pode resultar em combustão ou explosão da bateria.

PERIGO

O pacote da bateria contém uma pequena quantidade de níquel. Não o desmonte, jogue-o no fogo ou na água, ou deixe-o entrar em curto-circuito. Descarte o pacote da bateria conforme requerido pelas leis ou regulamentos locais. Use somente a bateria nas partes listadas apropriadas ao substituir o pacote da bateria. O uso de uma bateria incorreta pode resultar em combustão ou explosão da bateria.

PERIGO

A bateria de lítio pode causar incêndio, explosão ou graves queimaduras. Não a recarregue, remova seu conector polarizado, desmonte-a, aqueça-a acima de 100°C (212°F), incinere-a, ou exponha o conteúdo de sua célula à água. Descarte a bateria conforme requerido pelas leis ou regulamentos locais. Use somente a bateria nas partes listadas apropriadas. O uso de uma bateria incorreta pode resultar em combustão ou explosão da bateria.

PERIGO

Se o LCD quebrar e o fluido de dentro dele entrar em contato com seus olhos ou com suas mãos, lave as áreas afetadas imediatamente com água durante pelo menos 15 minutos. Procure cuidados médicos se algum sintoma causado pelo fluido surgir após a lavagem.

12 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

PERIGO

Embora as principais baterias possuam baixa voltagem, uma bateria em curto-circuito ou aterrada pode produzir corrente o bastante para queimar materiais de pessoal ou inflamáveis.

PERIGO

A menos que uma hot swap seja permitida para a FRU que está sendo substituída, faça o seguinte antes de removê-la: desligue o computador, desconecte todos os cabos de energia das tomadas, remova o pacote de baterias e desconecte quaisquer cabos de interconexão.

Safety information 13

DANGER

Avant de remettre l’ordinateur sous tension après remplacement d’une unité en clientèle, vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour ce faire, secouez l’unité et assurez-vous qu’aucun bruit suspect ne se produit. Des pièces métalliques ou des copeaux de métal pourraient causer un court-circuit.

DANGER

Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu ni à l’eau. Ne les mettez pas en court-circuit. Pour les mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de l’horloge temps réel, veillez à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou d’exploser.

DANGER

La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu ni à l’eau. Ne la mettez pas en court-circuit. Pour la mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la batterie, veillez à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou d’exploser.

DANGER

La pile de sauvegarde contient du lithium. Elle présente des risques d’incendie, d’explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas. Ne l’exposez pas à une temperature supérieure à 100°C, ne la faites pas brûler et n’en exposez pas le contenu à l’eau. Mettez la pile au rebut conformément à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou d’exploser.

DANGER

Si le panneau d’affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un médecin si des symptômes persistent après le lavage.

14 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

DANGER

Bien que le voltage des batteries principales soit peu élevé, le court-circuit ou la mise à la masse d’une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves.

DANGER

Si le remplacement à chaud n’est pas autorisé pour l’unité remplaçable sur site que vous remplacez, procédez comme suit avant de retirer l’unité : mettez l’ordinateur hors tension, débranchez tous les cordons d’alimentation des prises de courant, retirez le bloc de batterie et déconnectez tous les câbles d’interconnexion.

Safety information 15

VORSICHT

Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, muß sichergestellt werden, daß keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden. Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden. Metallteile oder-splitter können Kurzschlüsse erzeugen.

VORSICHT

Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

VORSICHT

Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

VORSICHT

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

16 ThinkPad Edge 13″ and E30 Hardware Maintenance Manual

VORSICHT

Die Leuchtstoffröhre im LCD-Bildschirm enthält Quecksilber. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt. Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät, sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden.

VORSICHT

Obwohl Hauptbatterien eine niedrige Spannung haben, können sie doch bei Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu entzünden oder Verletzungen bei Personen hervorzurufen.

VORSICHT

Wenn ein Austausch der FRU bei laufendem Betrieb nicht erlaubt ist, gehen Sie beim Austausch der FRU wie folgt vor: Schalten Sie den Computer aus, ziehen Sie alle Netzkabel von den Netzsteckdosen ab, entfernen Sie den Akku und ziehen Sie alle miteinander verbundenen Kabel ab.

Safety information 17