Lennox WHITFIELD 20 FS-2, WHITFIELD 30 FS-2 User Manual

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INSTALLATION AND OPERATION

MANUAL

FREE-STANDING

AND INSERT

PELLET-FIRED STOVES

Free-Standing Model

Proﬁ le® 20 FS-2

Free-Standing Model

Proﬁ le 30 FS-2

Insert Model

Proﬁ le 30 INS-2

RETAIN THESE

INSTRUCTIONS

FOR FUTURE

REFERENCE

These appliances must be properly installed and operated in order to prevent the possibility of a house ﬁ re. Please read this entire installation and operation manual before installing and using your pellet stove. Failure to follow these instructions could result in property damage, bodily injury or even death. Contact your local building or ﬁ re ofﬁ cials to obtain a permit and information on any installation requirements and inspection requirements in your area.

P/N 775,023M, Rev. E, 09/2006

IMPORTANT SAFETY AND WARNIING INFORMATION

READ THIS MANUAL IN ITS ENTIRETY AND UNDERSTAND THESE RULES TO FOLLOW FOR SAFETY.

CAUTION

Read this manual thoroughly before starting installation. For your safety, follow the installation, operation and maintenance instructions exactly without deviation. Failure to follow these instructions may result in a possible ﬁ re hazard and will void the warranty. If this appliance is not properly installed, a house ﬁ re may result. Contact local building or ﬁ re ofﬁ cials about requirements and installation inspection in your area.

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information consult a qualiﬁ ed installer, service

HEADER

Sub Header

text

Oblique

Figure

agency or the gas supplier.

WARNING

Do not attempt to alter or modify the construction of the appliance or its components. Any modiﬁ cation or alteration may void the warranty, certiﬁ cation and listings of this unit.

1. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE CONNECTED TO ANOTHER APPLIANCE.

2. Do not connect this appliance to air ducts or any air distribution system.

3. Do not install a ﬂ ue damper in the exhaust venting system of this appliance.

4. Do not use class B venting intended for gas appliances as a chimney or connector pipe on a pellet-ﬁ red appliance.

5. The minimum clearances must be maintained for all combustible surfaces and materials including; furniture, carpet, drapes, clothing, wood, papers, etc. Do not store ﬁ rewood within this clearance space (see Clearances on Pages 6 and 7).

6. INSTALLATION DISCLAIMER - This stove’s exhaust system works with negative combustion chamber pressure and a slightly positive chimney pressure. Therefore, it is imperative that the exhaust system be gas-tight (air-tight) and installed correctly. Since Lennox Hearth Products has no control over the installation of your stove, Lennox Hearth Products grants no warranty, implied or stated for the installation or maintenance of your stove, and assumes no responsibility for any consequential damage(s).

7. Burning any kind of fuel consumes oxygen. If outside air is not ducted to the appliance, ensure that there is an adequate source of fresh air available to the room where the appliance is installed.

8. The appliance will not operate using natural draft, nor without a power source for the blower and fuel feeding systems.

9. Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter ﬂ uid, or similar liquids to start or “freshen up” a ﬁ re in this heater. Keep all such liquids well away from the heater while it is in use.

10. C ONTINUOUS OPERATION: When operated correctly, this appliance cannot be overﬁ red. Continuous operation at a maximum burn can, however, shorten the life of the electrical components (blowers, motors, and electronic controls), and is not recommended. Typical approved operation would include running at the low to mid range setting with occasional running on the maximum setting during the coldest periods of the winter. The blower speed control should be turned to high when operating the stove on the high heat setting.

11. C AUTION: NEVER PUT FINGERS NEAR AUGER. Pellet fuel is fed to the UltraGrate™ by a screw auger. This auger is driven by a high torque motor. The auger is capable of doing serious harm to ﬁ ngers. Keep pellets in the hopper at all times and keep ﬁ ngers away from auger. The auger can start and stop automatically at any time while the stove is running.

12. CAUTION: HOT WHILE IN OPERATION. An appliance hot enough to warm your home can severely burn anyone touching it.

Keep children, clothing and furniture

away. Contact may cause skin burns. Do not let children touch the appliance. Train them to stay a safe distance from the unit.

13. A PPROVED FUEL: This appliance is designed speciﬁ cally for use only with pelletized wood fuels only. With its advanced UltraGrate technology, this appliance is designed and approved for the burning of wood residue pellets with up to 3% ash content. This appliance is NOT approved to burn cardboard, nut hulls, cherry pits, corn, etc. regardless if it is in pellet form. Failure to comply with this restriction will void all warranties and the safety listing of the stove. Consult with your authorized Lennox Hearth Products dealer for more information on approved pellet fuels.

14. F LY ASH BUILD-UP: For all wood pellet fuel-burning heaters, the combustion gases will contain small particles of ﬂ y ash. This will vary due to the ash content of the fuel being burned. Over time, the ﬂ y ash will collect in the exhaust venting system and restrict the ﬂ ow of the ﬂ ue gases. The exhaust venting system should be inspected regularly and cleaned as necessary.

15. S OOT FORMATION: Incomplete combustion, such as occurs during startup, shutdown, or incorrect operation of the room heater will lead to some soot formation which will collect in the exhaust venting system. A precautionary inspection on a regular basis is advisable to determine the necessity of cleaning. The exhaust venting system should be inspected regularly and cleaned as necessary.

16. D ISPOSING OF ASHES: Any ashes removed from the pellet stove must be deposited in a metal container with a tight-ﬁ tting lid. The closed container of ashes should be placed on a noncombustible ﬂ oor or on the ground, well away from all combustible materials, outside of the dwelling pending ﬁ nal disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have been thoroughly cooled.

17. T hese appliances are designed as supplemental heaters. Therefore, it is advisable to have an alternate heat source when installed in a dwelling.

18. S AVE THESE INSTRUCTIONS.

19. S e e the listing label on the appliance (or see Safety / Listing Labels on Pages 42 and 43).

CONGRATULATIONS!

When you purchased your new pellet stove, you joined the ranks of thousands of individuals whose answer to their home heating needs, aesthetics, efﬁ ciency and our environment. We extend our continued support to help you achieve the maximum beneﬁ t and enjoyment available from your new pellet stove.

LISTING / TESTING

Listing: The listing laboratory is ITS (Intertek

Testing Services) and the listing mark is Warnock Hersey.

It is our goal at Lennox Hearth Products to provide you, our valued customer, with an appliance that will ensure you years of trouble free warmth and pleasure.

Thank you for selecting a Whitﬁ eld

TABLE OF CONTENTS

stove as the answer to your home heating needs.

PACKAGING LIST

Important Safety Information ........Page 2

Packaging List ................................Page 3

Testing / Listing, EPA .....................Page 3

Using this Manual ..........................Page 3

Planning Your Installation ..............Page 4

Selecting a Location .......................Page 4

Floor Protection .............................Page 4

Fireplace Warning Label .................Page 7

Clearances .....................................Page 6

Manufactured Home Installation ...Page 8

Installation ....................................Page 8

Venting Requirements ....................Page 10

Care and Operation ........................Page 19

Fuel ................................................Page 22

Routine Maintenance .....................Page 22

Speciﬁ cations .................................Page 29

Component Deﬁ nitions ..................Page 32

Wiring Diagram ..............................Page 32

Troubleshooting ............................. Page 33

Replacement Parts List & Diagrams ..Page 35

Optional Accessories ......................Page 41

Safety / Listing Label & EPA Label .Page 42

Installation Tips ..............................Page 44

Simple Operating Instructions .......Page 45

Ownership Records ........................Page 46

This installation and operation manual will help you obtain a safe, efﬁ cient, dependable installation for your appliance and vent system.

PLEASE READ AND UNDERSTAND

THESE INSTRUCTIONS BEFORE

The assembled pellet stove and ﬁ replace insert models Proﬁ le FS-2 and Proﬁ le 30 INS-2 are packaged with an accessory package which contains the following:

One - Installation and operation instructions

manual One - Warranty One - Power cord One - Control board – Proﬁ le 30 INS-2

only One - Screw, #8 x 1/2” TEK (for mounting

control board) – Proﬁ le 30 INS-2

only One - Grate scraper One - Lower trim One - Wall thermostat w/ 20 foot roll of wire One - Allen Wrench Eleven - Screws, #8 (for hopper cover on insert

only) One - Brush, Heat exchange tube – Proﬁ le

30 Series only Two - Leveling bolts, 1/4-20 x 3” – Insert

only One - Fireplace Warning Label (insert only,

see Page 7)

Surround Kit (For Proﬁ le 30 INS-2 Only) (Purchased separately, see Page 41) Kit is packaged with:

One - Top surround panel One - Left surround panel One - Right surround panel with door One - Left side trim One - Right side trim One - Top trim Two - Corner keys (“L” shaped brackets)

20 FS-2, Proﬁ le 30

BEGINNING YOUR INSTALLATION

Testing: In accordance with the speciﬁ cations

and procedures listed in UL 1482 / ULC S627 and ASTM E1509 for solid fuel room heater, this appliance has been independently tested to UL, ULC and CSA standards. UL 1482 / ULC S627 states requirements for installations as a free-standing room heater, hearth insert for masonry ﬁ replaces listed to UBC 37 or ULC S628, or factory built (zero clearance) ﬁ replaces listed to UL 127 or ULC S610. The safety / listing label is located on an inside hopper surface of the pellet stove. Please read this safety label carefully. It contains important information about installation and operation of this appliance. This appliance is tested and listed for residential installation according to current national and local building codes as:

• A Free-Standing Room Heater – FS

• A (Fireplace) Insert Room Heater – INS

• A Manufactured Home Heater – FS & INS

EPA (Environmental Protection Agency)

Status: EPA Exempt - Pellet appliances that

are designed with the combustion air supply exceeding the 35 to 1 (by weight) ratio are exempt from EPA regulations and are “nonaffected facilities.”

USING THIS MANUAL

Please read and carefully follow all of the instructions found in this manual. Please pay special attention to the safety instructions provided in this manual. The homeowner’s Care and Operation Instructions included here will assure you have many years of dependable and enjoyable service from your appliance.

PRODUCT IS SUBJECT TO CHANGE WITHOUT NOTICE

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

PLANNING YOUR INSTALLATION

Questions To Ask Local Building Ofﬁ cial

A correct installation is critical and imperative for reducing ﬁ re hazards and perilous conditions that can arise when wood pellet burning appliances are improperly installed. The installer must follow all of the manufacturers’ instructions.

The installation of this appliance must conform to local codes and applicable state and federal requirements. Familiarity with these requirements before installation is essential. Important considerations to discuss with local building ofﬁ cials include:

1. Applicable codes (i.e. Uniform Mechanical

Code, State or Regional Codes).

Electrical codes:

In USA, NEC, ANSI / NFPA 70 – Latest Edi-

tion

In Canada, CSA C22.1 – Latest Edition

Power Supply Requirements – The power

cord must be plugged into a standard, 120 Volt, 60 Hz grounded electrical outlet. The approximate power requirement is 362 Watts, and will peak up to 736 Watts for approximately 6 minutes when the selfigniter is operating (it will turn off 2 minutes after ﬂ ame detection). The power cord must be routed to avoid contact with any of the hot or sharp exterior surface areas of the stove. When installed into a manufactured home, the appliance must be electrically grounded to the steel chassis (see Page 8, Manufactured Home Requirements). These requirements must be met unless otherwise speciﬁ ed by state or local authorities.

WARNING

Electrical grounding instructions: This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug. Do not route power cord under or in front of appliance.

2. Local amendments

3. Is a permit required - cost You may wish to contact your insurance

company to ask if they require this.

4. If outside combustion air is required

5. Rooms where the installation is not allowed

Smoke Detectors

Since there are always several potential sources of ﬁ re in any home, we recommend installing smoke detectors. If possible, install the smoke detector in a hallway adjacent to the room (to reduce the possibility of occasional false activation from the heat produced by these appliances). If your local code requires a smoke detector be installed within the same room, you must follow the requirements of your local code. Check with your local building department for requirements in your area.

Installation / Maintenance Standards

National Fire Protection Association – The primary NFPA standard that refers to installation and maintenance of pellet appliances and venting is NFPA 211 – Latest Edition: Chimneys, Fireplaces, Vents, and Solid Fuel appliances.

SELECTING A LOCATION

The design of your home and where you place your stove will determine its value as a source of heat. This type of appliance depends primarily on air circulation (convection) to disperse its heat, and therefore, a central location is often best. There are other practical considerations, which must be considered before a ﬁ nal selection of locations is made.

• Existing Chimneys

• Pellet Fuel Storage

• Aesthetic Considerations

• Roof Design (rafter locations and roof pitch)

• Room Trafﬁ c

• Proximity to Combustibles

• Electrical Wiring

The installation of these appliances will require some research. Once your options are determined, consult with your local building department who will be able to give you the necessary installation requirements for your area (Is a building permit required? Rooms where installation may not be allowed, etc.).

CAUTION

These appliances are very heavy. The use of a heavy duty escalara (stair step hand truck) is recommended for lifting the appliance.

WARNING

Check all local building and safety codes before installation. The installation instructions and appropriate code requirements must be followed exactly and without compromise. Alterations to the stove are not allowed. Do not connect the stove to a chimney system serving another stove, appliance, or any air distribution duct. Failure to follow these instructions will void the manufacturers warranty.

FLOOR PROTECTION

Rear

Front

6” (153 mm) min.

20 FS-2

6”

(153 mm)

min.

Floor Protection - Proﬁ le

This appliance requires noncombustible ﬂ oor protection. If the ﬂ oor protection is to be stone, tile, brick, etc., it must be mortared or grouted to form a continuous non-combustible surface. If a chimney connector extends horizontally over the ﬂ oor, the protection must cover the ﬂ oor under the connector and at least 2” to either side.

A noncombustible ﬂ oor protector must fully cover the area beneath the appliance and extend 6” to the front, 6” to the sides, and up to 6” from the back as illustrated in Figure 1.

Up to * 6” (153 mm) minimum

6”

(153 mm)

min.

Top View

Floor Protector

Figure 1 - Floor Protction, Freestanding

*Note: When installed at clearances less than

6”, the ﬂ oor protection is only required to extend to the wall.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Floor Protection - Proﬁ le® 30 FS-2

The ﬂ oor protector must meet or exceed the minimum thermal requirements as deﬁ ned on this page (see Floor Protection / Hearth Extension Using Alternate Material As Floor Protector). If the ﬂ oor protection is to be stone, tile, brick, etc., it must be mortared or grouted to form a continuous noncombustible surface. If a chimney connector extends horizontally over the ﬂ oor, protection must also cover the ﬂ oor under the connector and at least 2” (51 mm) to either side.

The ﬂ oor protector must fully cover the area beneath the appliance and extend 6” to the front, 6” to the sides, and 6” from the back as shown in Figure 1 (Note: When installed at clearances less than 6”, the ﬂ oor

protection is only required to extend to the wall).

Floor Protection / Hearth Extension Using Alternate Material As Floor Protector - All Models

Note: Also see Floor Protection above for free-standing models and Hearth Requirements, Page 7 for the ﬁ replace insert model.

The hearth pad or alternate material used as a ﬂ oor/hearth protector must be constructed of a durable noncombustible material having an equal or better thermal conductivity value (lower k value) of k = .84 BTU

/ IN FT

HR °F or a thermal resistance that equals or exceeds r = 1.19 HR °F FT2 IN/BTU with a minimum thickness of 3/8”. With these values, determine the minimum thickness of the alternate material required using the formula(s) and the table shown here (see Table 1).

Note: Any noncombustible material having a minimum thickness of 3/8” (10 mm) whose k value is less than .84 or whose r value is more than

1.19 is acceptable. If the alternate material used has a higher k value or lower r value will require a greater thickness of the material used. In some cases, if the k value is less or the r value higher, a thinner material

may be used.

Methods of determining ﬂ oor protection equivalents:

To determine the thickness required for the alternate material when either the "k" value or "r" value is known, use either the k formula or r

formula. Example: If Micore 300 is to be used for the ﬂ oor protection, how thick

must this material be?

= k value per inch of alternate material

rM = r value per inch of alternate material

TM = minimum thickness required for alternate material T

= standard thickness of the alternate material

= k value per inch of listed material

rL = r value per inch of listed material

= minimum thickness of listed material

Note: An asterisk "*" indicates, it is a value taken from Table 1. Using the k formula:

** If the hearth extension material(s) that is intended to be used is NOT listed on Table 1, the material can still be used if the material(s) is noncombustible. However, the manufacturer of the material must provide either the listed k-value per inch or r-value per inch with listed thickness so that the minimum thickness required for the hearth can be calculated (per instructions on this page and/or as speciﬁ ed in the NFI Certiﬁ cation Manuals).

Note: Also see NFI (National Fireplace Institute) Certiﬁ cation Manuals showing other acceptable calculation methods and acceptable alternate materials which can be used.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Minimum k-value (per Inch) of Speciﬁ ed min. thickness of = alternate material (k alternate k-value (per inch) of listed material (T

(inches) = kM x TL

) of listed material (kL) material (TL)

) x thickness

*.84

(inches) = *.46 x .375"

*.84 .205 (inches)= .547 x .375"

Answer - The minimum required thickness of the Micore 300 is .205," therefore round up to nearest standard thickness available which is 1/4."

Using the r formula:

Minimum r-value (per Inch) Speciﬁ ed min. thickness of = of listed material x thickness alternate r-value (per inch) of listed material of alternate material material

(inches) =

(inches) = *1.19 x .375"

L x T

* 2.17 .205 (inches)= .548 x .375"

Answer - The minimum required thickness of the Micore 300 is .205," therefore round up to nearest standard thickness available which is 1/4."

Listed Material

k (per inch) r (per inch) Listed Min.Thickness

Listed Material .84

** Approved Alternate Materials for Floor/Hearth Protection

AlternativeMaterials Thermal Values MinimumThickness

Kaowool M Board .47 2.13 .21" (1/4")

Micore 160™

U.S. Gypsum

Micore 300™

U.S. Gypsum

Durock™ Cement Board

U.S. Gypsum

Hardibacker™ 1.95 .513 .87" (7/8")

Hardibacker 500™ 2.30 .435 1.03" (1")

Cultered Stone Hearthstone™

Wonderboard 3.23 .31 1.44" (1-1/2")

Super Firetemp M

Johns-Manville

Super Firetemp L

Johns-Manville

Face brick 9.00 .111 4.02" (4")

Common brick 5.00 .20 2.23" (2-1/4")

Cement mortar 5.00 .20 2.23" (2-1/4")

Ceramic tile 12.5 .08 5.58" (5-5/8")

Marble ~11 ~.09 4.91" (4-7/8")

k (per inch)

.35 2.86 .16" (1/8")

.46 2.17 .21" (1/4")

1.92 .52 .86" (7/8")

2.82 .355 1.26" (1-1/4")

.61 1.64 .27" (1/4")

.54 1.85 .24" (1/4")

1.19

r (per inch)

3/8" (.375")

(rounded to nearest 1/8 inch)

Min. Thickness

Table 1

CLEARANCES - FREE-STANDING MODELS

Models: Proﬁ le® 20 FS-2 and Proﬁ le 30 FS-2

Standard residential or manufactured home installation. These appliances require the following minimum clearances to combustibles:

Proﬁ le 20 FS-2

A - Sidewall to unit  4” (102 mm)  4” (102 mm) B - Backwall to unit * 2” (51 mm) 9” (229 mm) C - Sidewall to unit Corner * 2” (51 mm) * 2” (51 mm) D - Max. Depth of Alcove E - Flue to Wall 3” (77 mm) 3” (77 mm)

 Measured to fuel hopper lid in alcove.



Minimum Alcove Measurements - Height 48” (1220 mm) x Width 31”

(788 mm) x Maximum Depth 16” (406 mm)

Horizontal Flue – Directly Through Wall



24” (610 mm)

Interior Vertical Flue



24” (610 mm)

Table 2 - Minimum Clearances To Combustibles

Proﬁ le 30 FS-2

A - Sidewall to unit  6” (153 mm)  6” (153 mm) B - Backwall to unit * 2” (51 mm) 9” (229 mm) C - Sidewall to unit Corner * 2” (51 mm) * 2” (51 mm) D - Max. Depth of Alcove E - Flue to Wall 3” (77 mm) 3” (77 mm)

 Measured to fuel hopper lid in alcove.



Minimum Alcove Measurements - Height 48” (1220 mm) x Width 31”

(788 mm) x Maximum Depth 16” (406 mm)

Horizontal Flue – Directly Through Wall



16” (407 mm)

Interior Vertical Flue



16” (407 mm)

Table 3 - Minimum Clearances To Combustibles

Combustible

Figure 2 - Rear Wall or Alcove, Proﬁ le

Combustible

20 FS-2 and Proﬁ le 30 FS-2

Combustible

IMPORTANT

•

Minimum clearances speciﬁ ed may not allow

for ease of operation and maintenance (please take this in to account when planning the installation). If installed to the minimum clearances, removal of the appliance may be necessary for servicing.

•

Recommended clearance zone from the front

of the appliance to combustibles is 4 feet minimum.

•

The certiﬁ ed back wall clearance as shown on the

listing label is 1” (see Safety / Listing Label) but for proper hopper lid operation in corner and parallel installations a 2” clearance is required.

Figure 3 - Corner, Proﬁ le

Figure 4 - Corner, Proﬁ le

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

20 FS-2

Combustible

30 FS-2

Combustible

CLEARANCES AND HEARTH PROTECTION - INSERT

Model Proﬁ le

30 INS-2

24-5/8”

Clean-Out Tee

In the USA and Canada, the area below and directly in front of the Proﬁ le 30 INS-2 ﬁ replace insert must be an approved ﬁ replace hearth or protected by a non-combustible hearth / ﬂ oor protector with a minimum thickness of 3/8” which has a thermal conductivity of k (per inch) = .84 or lower value (better thermal protection) or resistance of r (per inch) = 1.19 or higher value. See Floor Protection / Hearth Extension Using Alternate Material As Floor Protector on Page 5 which explains minimum thermal protection requirements.

The protected area must extend 6” to the front of the face of the Proﬁ le 30 INS-2.

Proﬁ le 30 INS-2

A - Insert to side wall 6” (153 mm) B - Insert to side trim 1” (26 mm) C - Hearth extension 6” (153 mm) D - Insert to mantel 18” (458 mm) E - Insert to top trim 1” (26 mm)

Table 4 - Minimum Clearances To Combustibles

Proﬁ le 30-2 INS

Side Wall

Trim

Proﬁ le 30-2 INS

Recommended clearance zone from the front of the appliance to combustibles is 4 feet minimum.

Top View

32”

Figure 6 - Fireplace Firebox Minimum Size, Insert

Mantel

Trim

Proﬁ le

Side View

30-2 INS

17-3/4”

Top View

Hearth / Floor

Protection

Figure 5 - Clearances, Insert

Masonry And Factory Built Fireplaces – Proﬁ le 30 INS-2

The model Proﬁ le 30 INS-2 is approved for installation into a solid fuel burning ﬁ replace, either a masonry ﬁ replace (built to UBC 37 or ULC S628 standards) or an approved factory-built / zero clearance ﬁ replace (built to UL 127 or ULC S610 standards). See Pages 17 and 18 for additional information on venting.

Minimum Fireplace Firebox Size

Height ...............................................20-1/8” (512 mm)

Width @ Front ...................................32” (814 mm)

(extends back 1-1/2”)

Width @ back ...................................24-5/8” (626 mm)

Depth ................................................17-3/4” (452 mm)

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Figure 7 - Mantel and Trim Clearances, Insert

FIREPLACE WARNING LABEL

(provided in accessory package) When installing the

Proﬁ le 30 INS-2 into a factory built ﬁ replace or heatform, the air ﬂ ow within and around the ﬁ replace shall not be altered by the installation of the insert (i.e. DO NOT BLOCK louvers or cooling air inlet or outlet ports, circulating air chambers in a steel ﬁ replace liner or metal heat circulator). The factory built ﬁ rebox must accept the insert without modiﬁ cation other than removing bolted or screwed together pieces such as smoke shelf / deﬂ ectors, ash lips, screen or door tracks and damper assemblies. Any ﬁ replace component, which is removed, must be retained so they can be reinstalled to restore the ﬁ replace to its original operating condition. The removal of any part must not alter the integrity of the outer shell of the preengineered ﬁ replace cabinet in any way. A Warning Label (provided with appliance) must be installed in the ﬁ replace ﬁ rebox so that it shall be visible upon removal of the ﬁ replace insert (Warning Label shown in gray above). Use RTV high Temperature Silicone as an adhesive to afﬁ x the warning label.

IF THIS FIREPLACE INSERT IS BEING

INSTALLED INTO A FACTORY BUILT FIREPLACE,

THIS LABEL MUST BE PERMANENTLY

ATTACHED TO THE FIREBOX OF THE

FACTORY BUILT FIREPLACE.

WARNING

THIS FIREPLACE HAS BEEN ALTERED TO

ACCOMMODATE A FIREPLACE INSERT AND

SHOULD BE INSPECTED BY A QUALIFIED

PERSON PRIOR TO RE-USE AS A

CONVENTIONAL FIREPLACE.

CAUTION

The ﬁ replace in which the Proﬁ le 30 INS-2 is to be installed must be thoroughly cleaned if it has been used to burn wood or synthetic logs. Have the chimney and all inside surfaces of the ﬁ replace brushed and vacuumed so that no soot, embers, or loose combustion deposits can be drawn into the heat circulation blower and blown into the living area. If any portion of the chimney system shows signs of structural or mechanical weaknesses, such as: cracks, leaky joints, corroded or warped surfaces, the faulty portion must be repaired or replaced prior to installing this appliance.

MANUFACTURED HOME INSTALLATION

Free-Standing Models – Proﬁ le 20 FS-2 and Proﬁ le 30 FS-2

In addition to the standard installation instructions, the following instructions may be required by local, state or federal building codes:

• The stove must be permanently bolted to the ﬂ oor.

• An outside air inlet must be provided for combustion and be unrestricted while unit is in use. Use a galvanized or stainless steel pipe for the duct (the outside air inlet on the stove is 1-5/8” diameter).

• Stove must be permanently electrically grounded to the steel chassis of the home. The location selected for ground attachment to the stove must be dedicated for this purpose. Grounding must comply with NFPA-70 standards, CSA C22.1 in Canada, as well as any local codes.

• See Pages 10 through 16 for additional information on venting requirements.

• Do not install appliance in a sleeping room.

• The structural integrity of the manufactured home ﬂ oor, walls, ceiling and roof must be maintained.

Manufactured Home Exhaust Vent Pipe Installation Guidelines

Use only “PL” pellet vent pipe listed to UL 641 and ULC S609. The pipe should extend at least 3 feet above the part of the roof through which it passes. The top of the pipe should be at least 2 feet above the highest required elevation of any part of the manufactured home within 10 feet of the pipe (see Page 12, Manufactured Home Chimney Height Requirements).

If the exhaust vent exits the manufactured home at a location other than the roof, and exits at a point 7 feet or less above the ground level on which the manufactured home is position a guard or method of enclosing the pipe shall be provided at the point of exit for a height of up to 7 feet. The openings, if any, in this guard shall not allow a 3/4” rod to pass through. A 1/2” rod could pass through but should not be able to touch the pipe when inserted through the opening a distance of 4 inches.

Chassis

Floor

Bolt

Floor Protector

Figure 8 - Manufactured Homes

INSTALLATION

Removing Appliance From Pallet

1. After removing the packaging from the stove, lift the hopper lid, and remove all prepackaged items that were shipped in the hopper. Next, open the stove door and remove all prepackaged items.

2. Using a 7/16” socket or open end wrench, remove the bolts which secure stove to pallet. The bolts are located on the underside of the wooden pallet.

Remove the three bolts from underneath the pallet.

Figure 9 - Removing from Pallet

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Installation Check List

It is strongly recommended that you have an authorized Lennox Hearth Products dealer install your stove. If you install your stove yourself, you should review your installation plan with an authorized Lennox Hearth Products dealer.

Check list:

Check off each item as you proceed with the installation process.

 Read the ENTIRE stove installation section

ﬁ rst

 Read the Insert or Free-Standing section

(whichever applies).

 Determine the appropriate measurements

and locations for your installation.

 Follow the installation directions in this

manual that are applicable to your model

of free-standing stove or ﬁ replace insert.

 Be sure to preﬁ t all items before you install,

fasten, or set up the appliance perma-

nently.

Prior to lighting your appliance:

 Review the safety precautions section.

 Review the pellet FUEL section.

 Review and follow the Operating Instruc-

tions.

 Plug power cord connector into correspond-

ing connector on the back of appliance (see

Figures 12 through 16 on Page 10 showing

connector locations).

Note: Proﬁ le 30 INS-2 – Route power cord behind side surround panel.

After you have begun operation of your appliance:

 Review the routine cleaning / maintenance

information.

 Enjoy the warmth from your new Lennox

Hearth Products pellet appliance!

It is important to level the appliance. When installing the insert model, in some installations such as a recessed ﬁ rebox ﬂ oor (if the existing ﬁ replace ﬂ oor is lower than the hearth), install the 2 leveling bolts (1/4-20 x 3” long) into the threaded holes at the rear base of the Proﬁ le 30 INS-2. Adjust bolts until appliance is level.

Installing Surround Assembly - Proﬁ le

30 INS-2

(to be done after venting system is installed) This ﬁ replace insert

requires surround panels (a set of metal panels that enclose the ﬁ replace opening when ﬁ tted together). There is also a trim assembly that frames the surround assembly to give it an attractive ﬁ nished appearance. Put the surround assembly together according to the following instructions (ref. Page 41).

Damper is factory set to a gap as speciﬁ ed below.

1. Remove panels and trim brackets from package. Be careful not to discard the “L” shaped trim brackets which are attached to the surround wrapping.

2. Open the hopper lid of the insert so it is out of the way for when panels are installed.

3. Install the control board onto the right side panel (with door) using the TEK screw (#8 x 1/2”) provided.

4. Position the power cord so that it will be behind either the right or left side surround panel when they are installed.

5. Install right side surround panel onto right side of the insert body by sliding the 2 ﬂ anges on side of panel into corresponding slots on the insert.

6. Connect the wiring harness from the insert into corresponding connector on control board.

7. Locate damper rod on left side of the insert. Rotate angled arm of rod so it is pointing down. Remove damper knob and set aside.

8. Install the left-hand panel onto the left side of the insert body by sliding the 2 ﬂ anges on side of panel into corresponding slots on the insert.

9. Reach behind left surround panel and rotate damper arm so that end is inserted into the upper right hand slot of left surround panel (see

Figure 11).

10. Reinstall damper knob by threading it onto end of damper rod.

11. Set the top surround panel in place over the two side panels. Position the 2 tabs on bottom of top surround panel so they slide into corresponding clips on the insert. Connect the top surround panel to the side panels by pressing pins from side panels into corresponding holes on top panel.

12. Remove the surround trim from its packaging. Assemble it together using the corner keys (“L” shaped brackets) provided. Slide assembled trim over the top surround panel and slide it down over the side panels.

13. Push the Proﬁ le 30 INS-2 back into place so the surround assembly is ﬂ ush with the face of the hearth.

1-5/8” - Proﬁ le 30 FS-2 2” - Proﬁ le 20 FS-2

To adjust, use a 3/32” allen wrench (provided with stove) to loosen set collar.

Figure 10 - Damper Adjustment, Free-Standing Models

Damper Installation - Model: Proﬁ le 30 INS-2

Install damper rod knob as illustrated (see Figure 11) and explained on this page (see Installing Surround Assembly – Proﬁ le 30 INS-2).

Adjustment Procedure - Model: Proﬁ le 30 INS-2

The damper knob should be positioned in the center of the oblong slot for the average installation (see Figure 11). If more or less air is needed, then adjust in 1/4” increments until optimum combustion air ﬂ ow is achieved (see Damper Adjustment Guidelines on Page 21).

Proﬁ le 30-2 INS

For less air, slide damper knob to the right (or) for more air, slide knob to the left.

Left Surround Panel

Damper Location, Installation And Adjustment

Damper Air Control Handle - Models: Proﬁ le 20 FS-2 and Proﬁ le 30 FS-2

(located on right side panel on model Proﬁ le 20 FS-2 and on the left side panel on Proﬁ le 30 FS-2)

Adjustment Procedure- Models: Proﬁ le 20 FS-2 and Proﬁ le 30 FS-2

Loosen setscrew on set collar (see Figure 10), then adjust in 1/4” increments until optimum combustion air ﬂ ow is achieved. For less air push in and for more air pull out. After adjustment, position set collar against side panel and tighten setscrew.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

More Air

Damper Knob

Less Air

Figure 11 - Damper Adjustment, Inserts

Hopper Cover Installation

Model: Proﬁ le 30 INS-2

Install the hopper cover over the hopper using the 11 screws provided as follows:

1) Align the 11 slots on the hopper cover with the corresponding 11 holes on the back and sides of the hopper.

2) Loosely install the 11 screws through the slots into the corresponding holes in hopper (screws are provided in the accessory package).

3) Position the hopper cover to the highest position that will allow for proper ﬁ t into the ﬁ replace opening, then tighten screws.

Thermostat Installation:

Note: Always Disconnect Power Before Performing The Thermostat Installation.

Leave jumper on, if thermostat is NOT used

A 24 volt wall thermostat and 20 feet of 18-gage thermostat wire is included in the accessory package. It is recommended that the thermostat and thermostat wire be installed by an authorized Lennox Hearth Products dealer.

Installation Steps:

1. Unplug stove power cord from the wall outlet.

2. Locate the thermostat terminal block (see Figures 12 through 16).

3. Loosen the two terminal screws on the terminal block and remove the jumper.

4. Connect the two wires from your thermostat to the terminals (one per terminal). Ensure that the purple wires from the harness remain connected to the terminal block and tighten the terminal screws. Make sure the wires are ﬁ rmly connected to the thermostat.

5. Plug in the stove and you are ready to operate with your thermostat!

Note: See Wiring Diagram on Page 32.

IMPORTANT: IF THE WALL THERMOSTAT PROVIDED IS NOT USED, THE JUMPER IS REQUIRED FOR THE STOVE TO OPERATE.

Jumper

Remove jumper if Thermostat IS to be used

Thermostat wires

Terminal Block

Jumper

and purple wires from wire harness will connect to these 2 terminals

Figure 13 - Terminal Block - Type B

Terminal Block

Figure 16 - Terminal Block, Proﬁ le 30 INS-2

VENTING REQUIREMENTS

It is recommended that only an authorized dealer install your pellet stove. The speciﬁ ed installation requirements must be followed to ensure conformity with both the safety listing of the appliance and local building codes. All clearances, installation instructions and precautions speciﬁ ed by the vent manufacturer must be followed.

Leave jumper on, if thermostat is NOT used

Jumper

Remove jumper if Thermostat IS to be used

Terminal Block

Jumper

Thermostat wires and purple wires from wire harness will connect to these 2 terminals

Figure 12 - Terminal Block - Type A

Terminal Block

Figure 14 - Terminal Block, Proﬁ le

Model: Proﬁ le 30 FS-2

Terminal Block

20FS-2

Figure 15 - Terminal Block, Proﬁ le 30 FS-2

Selecting a Location (Free-Standing Models)

Review the appliance clearance requirements before installing the venting system (see Page

6). Position the appliance far enough away from walls to allow adequate room for servicing. Choose the appliance location with the least amount of interference with the house framing, plumbing, wiring, etc.

Preferred Vent Conﬁ guration

For the best performance, we recommend a vent run design which runs vertically and terminates above the roof line. This design will allow natural draft to improve the ﬂ ow of ﬂ ue gases and will aid in combustion and stove performance.

Type of Pipe

This stove requires type “PL” vent pipe (pellet vent pipe, sometimes referred to as “L-Vent pellet vent”), listed to UL 641 or ULC S609. Connect the pellet vent pipe or the “tee” to the ﬂ ue collar using a minimum of three screws and seal as speciﬁ ed in “Pipe / Liner Joint Requirements” on Page 11. Do not use class B gas chimney or single wall chimney as a substitute.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Size of Pipe

These pellet appliances are approved for use with the following vent sizes: 3” (75 mm) standard, or 4” (100 mm), see Page 13 - for determining correct size vent). When 4” pipe is used: for horizontal vent installations use a 3” (75 mm) to 4” (100 mm) adapter - available from vent manufacturer. For vertical installations use a 3” (75 mm) to 4” (100 mm) “tee”

- available from vent manufacturer.

Offsets

In every installation, a single or double clean-out “tee” is recommended for every ninety-degree offset (this tee will help collect ash residue and will allow for routine cleaning without the need to disconnect sections of pipe).

Note: Offsets and horizontal runs accumulate ﬂ y ash and soot which reduces the exhaust ﬂ ow and performance of the stove.

• Total Offsets in venting system should not

exceed 270° total in direction change.

• Horizontal Runs - The maximum total

horizontal run must not exceed 10 feet (3.1 meters).

• Horizontal run of pipe requires 1/4” (7 mm)

rise per foot.

Pipe Clearances / Requirements

See pipe manufacturers instructions for installation of venting components and clearances. Follow pipe manufacturers installation precautions for passing pipe through a combustible wall or ceiling (i.e. use an approved thimble).

Note: Pellet vent pipe requires 3” (75 mm) clearance from outside of pipe unless otherwise speciﬁ ed by vent manufacturer - all diameters: 3” (75 mm) and 4” (100 mm). A support bracket must be installed every 4 feet (1.2 m) of pellet vent pipe on the exterior wall of the house unless otherwise speciﬁ ed by vent manufacturer.

Pipe / Liner Joint Requirements

Connection to Masonry Chimney through a Wall (Free-Standing Models)

Be sure to verify the construction of a masonry chimney, as it may have combustible framing.

Approved liner when relining Masonry or Factory Built Fireplaces is 2100HT (degree F.) liner listed to UL 1777 or ULC S635.

Connection to an Existing Class A Chimney (Free-Standing Models)

A chimney adapter can be used to make the connection from 3” (75 mm) or 4” (100 mm) pellet vent pipe (listed to UL 641 or ULC S609) to existing UL chimney system. Verify with the pipe manufacturer that your pipe brands will interconnect.

Horizontal Vent Installations

On all horizontal vent installations (short, horizontal runs with no vertical pipe); care should be taken when choosing a location for terminating the vent. It is not recommended to directly vent the exhaust on the prevailing wind side of the house. It is recommended that when an appliance is vented directly through a wall, a minimum of 8 feet (2.5 m) of vertical pipe should be installed to create some natural draft. This will reduce the possibility of smoke or odor entering the dwelling during appliance shutdown or loss of power.

Vent Termination

Do not terminate vent in an enclosed or semienclosed area such as: carports, garage, attic, crawl space, under a deck, porch, narrow walkway, closely fenced area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway etc.

Vent surfaces can get hot enough to cause burns if touched. Adults should supervise children when they are in the area of a hot stove. Non-combustible shielding or guards may be required.

B. Not less than 4 feet (1.2 meters) below, 4

feet (1.2 meters) horizontally from or 1 foot (3.1 meters) above any gravity air inlet (door, window, etc.) which ﬂ ue gases could reenter the dwelling.

C. Not less than 2 feet (.6 meters) from combus-

tible materials such as an adjacent buildings, fences, protruding parts of the structure, roof overhang, plants and shrubs, etc. and not less than 7 feet (2.1 meters) above grade when located adjacent to the public sidewalks (access). The ﬁ nal termination of the exhaust system must be conﬁ gured so that ﬂ ue gases do not jeopardize the safety of people passing by, overheat combustible portions of nearby structures or enter the dwelling.

D. Not less than 3 feet (.92 meters) below an

eave (maximum overhang of 3 feet (.92 meters) or any construction that projects more than 2 inches (51 mm) from the plane of the wall.

E. The distance from the bottom of termination

to grade is 12 inches (305 mm) minimum. This is conditional upon plants and nature of grade surface: Be careful to choose a location for the vent termination which does not expose people or shrubs to high heat from the exhaust gases. The exhaust gases are not hot enough to ignite grass, plants and shrubs located in the vicinity of the termination although they should be a minimum of 3 feet (.92 meters) away. The grade surface under the termination must not be a lawn.

F. Since sparks may escape from the exhaust

pipe of any stove, use caution when positioning the vent pipe. Refer to pipe manufacturer’s instructions when installing and terminating the exhaust. The vent pipe should be horizontal and never run the pipe in a downward direction (recommend a 1/4 inch [7 mm] rise per foot horizontal).

Notes:

All pipe joints must be secured with a minimum of 3 screws. ALL horizontal joints must be sealed gas-tight (air tight, sealed connection). Use RTV high temperature silicone or Interam to provide a complete seal at the ﬂ ue collar and on all joints.

Termination Cap: The termination of the outside chimney of the pellet stove shall be located in accordance with the following:

A. Higher than 3 feet (.92 meters) above any

forced air inlet (air conditioner, etc.) located within 10 feet (3 meters).

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

• It is not recommended to terminate exhaust

vent on the prevailing wind side of the house.

• It is not recommended using a termination

cap with a screen (ﬂ y ash can collect in a screen resulting in blockage).

Chimney Height Requirements - Site-Built Residential Home

The vent termination height required is - USA, 1-foot minimum; Canada, 3-feet minimum above the roof penetration point as illustrated below (Ref. USA - National Standard, NFPA 211 and Canada National Standard CSA B365-01. Check with your local building ofﬁ cial for additional requirements for your area.

Termination Cap Must Be Listed To UL 641 or ULC S609

USA 1 Foot Minimum CANADA 3 Feet Minimum

Termination height is measured above the highest point where it passes through the roof surface.

Figure 17 - Site-Built, Residential Home Chimney Height Requirements

Chimney Height Requirements - Manufactured Homes

The chimney must extend 3 feet (.92 meters) above the level of roof penetration and a minimum of 2 feet (.61 meters) higher than any roof surface within 10 feet (3 meters) (see below). Check with your local building ofﬁ cials for additional requirements for your area.

Requires A Listed Termination Cap *

m = meter mm = millimeter

Less than

10 Feet (3 m)

3 Feet (914 mm)

Minimum

Top Of Flue Must Be 2 Feet Higher Than Any Part Of Roof Within 10 Feet Horizontal

2 Feet (610 mm) Min.

10 Feet

(3 m)

Top Of Flue Must Be 3 Feet Higher Than Highest Point Of Roof Penetration

3 Feet

(914 mm)

Min.

Figure 18 - Manufactured Home Chimney Height Requirements

To pass inspection in nearly any jurisdiction, the chimney must meet both safety and exhaust ﬂ ow requirements. The (3 feet by) 2 feet by 10 feet rule applies to both masonry and factory built chimneys

* Ref. NFPA 211, Vents installed with a listed cap shall terminate in accordance with the terms of the cap’s listings.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Determining Size Of Pipe To Install

To determine what diameter pipe to use in an installation (3” or 4”), ﬁ rst ﬁ nd the “equivalent pipe length” using the following guidelines, then plot this Figure and the altitude on the chart.

4 Inch Diameter Only

Fill out the installation chart, and calculate your total equivalent pipe length. After you have the total equivalent pipe length, use the Pipe Selection Chart below to determine if your installation requires 3” or 4” exhaust pipe.

Installation Chart

Type of Pipe # of Elbows or

Feet of pipe

90° Elbows / Tee (A & G)

45° Elbows (C)

Horizontal (B & F)

Vertical(E) x .5 Feet

Equivalent Feet Total Equivalent

Feet

x 5 Feet

(1.5 meters)

x 3 Feet

(1 meters)

x 1 foot

(.3 meters)

(.15 meters)

Table 5

Sample Installation Chart

Type of Pipe # of Elbows or

90° Elbows / Tee (A & G)

45° Elbows (C)

Horizontal (B & F)

Vertical(E) 8 x .5 Feet

Feet of pipe

2 x 5 Feet

1 x 3 Feet

3 x 1 foot

Equivalent Feet Total Equivalent

(1.5 meters)

(1 meter)

(.3 meters)

(.15 meters)

Feet

10 Feet

(3 meters)

3 Feet

(1 meters)

3 Feet

(1 meter)

4 Feet

(1.2 meters)

Table 6 - Sample Chart for Figure 16

3 or 4 Inch

Equivalent Pipe Length (Feet)

Diameter

Altitude x 1000 Feet

Figure 19 - Pipe Selection Chart

NOTE: All equivalent pipe styles

shown are standard for all freestanding models.

A- 90 Degree Elbow B- 1’ Horizontal Pipe C- 45 Degree Elbow D- Standoff Braces E- 8’ Vertical Pipe F- 2’ Horizontal Pipe G- 90 Degree Tee H- Wall Thimble

Figure 20 - See Sample Installation Chart

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Standard Horizontal Installation Conﬁ gurations

20 FS-2 and Proﬁ le 30 FS-2

Proﬁ le

3” (75 mm) Minimum clearance between wall and pipe. If you vent to the furthest wall, the vent pipe must maintain a 3” clearance parallel to the other wall.

Top View Illustration

2" Min.

Wall

Figure 22 - Corner Through the Wall, Proﬁ le 30 FS-2*

Wall

3” (75 mm) Minimum clearance between wall and pipe. If you vent to the furthest wall, the vent pipe must maintain a 3” clearance parallel to the other wall.

Top View Illustration

2" Min.

Wall

2" Min.

Wall

Figure 23 - Corner Through the Wall, Proﬁ le 20 FS-2*

2” / 51 mm

Minimum

6” / 152 mm Minimum

Hearth Pad / Floor Protection

Figure 24 - Parallel Through the Wall, Proﬁ le 20 FS and Proﬁ le 30 FS

* Note: Horizontal run of pipe requires 1/4” (7 mm) rise per foot.

Outdoors

Wall

45 Degree

Elbow

12” (305 mm) Minimum From Outer Wall

12” / 305 mm From Ground or Other Surface

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Standard Vertical Installation Conﬁ gurations Models: Proﬁ le

20 FS-2 and Proﬁ le 30 FS-2

These free-standing models may be connected to an existing ﬂ ue or by installing listed type “PL” vent pipe. If a liner is run all the way to the top of the existing chimney, the existing ﬂ ue should be sealed with a steel plate. Start a vertical run with a Tee at the back of the stove. Other options are illustrated below.

Preferred Installation – Vertical Vent Through the Roof

This venting conﬁ guration allows for the best stove performance. The vertical pipe promotes natural draft and with the chimney inside the dwelling, the ﬂ ue gases stay warm, thus rising at a consistent rate.

Note: See Page 12 for Vent Termination Requirements

Figure 25 - Exterior Vertical Vent

Wall Straps Required Every 4 feet Minimum

Flashing

Listed Rain Cap

3”

Min.

Clean-

out

Tee

Figure 26 - Vertical Vent Through the Roof

Optional Complete Liner and Listed Termination Cap

Optional Clean-Out Access Door

Figure 27 - Vertical Vent Into a Masonry Flue

Existing Chimney Pipe

Pipe Increaser

Extend Pipe to the Top if Existing Chimney is Corroded or Damaged

3”

Min.

Figure 28 - Interior Vertical Vent into Class A Chimney

Standard Installation Conﬁ gurations Into an Existing Fireplace Model: Proﬁ le® 30 INS-2

IMPORTANT - Make sure the chimney and ﬁ rebox are clean and free of soot and ashes before installation begins. Failure to do so may result in the transfer of soot into the room by way of the room air blower.

(USA only) Venting Into an Masonry Fireplace

In the USA, as a minimum the vent connector from the insert ﬂ ue outlet must extend a minimum of 18” above the damper and the damper area must be sealed to prevent dilution air from entering the chimney which will affect proper drafting of appliance. In Canada, this appliance requires

a full reline when installing into a masonry ﬁ replace.

This pellet insert may be installed into a masonry ﬁ replace (built to UBC 37 or ULC S628 standards) as illustrated on this page. When installing into a masonry chimney, in the USA it is recommended that the exhaust vent be extended to the top of the chimney as shown on Page 18 (in Canada, this is Required). However, in the USA, if the vent pipe does not extend to the top of the chimney, the vent must extend a minimum of 18” above the damper. You must seal the damper area so that the air / exhaust in the chimney cannot communicate with the air in the ﬁ replace ﬁ rebox (this is a positive ﬂ ue connection. See the following instructions for one method of sealing ﬂ ue).

(USA and Canada) Direct Connection / Positive Flue Connection

See the following instructions for Approved Methods of Achieving a Positive Flue Connection.

A qualiﬁ ed installer should evaluate the existing ﬁ replace to determine the best method for achieving a positive ﬂ ue connection between the vent pipe or liner and the existing ﬁ replace chimney. The most common method for achieving a positive ﬂ ue connection in masonry ﬁ replaces is to secure a seal-off plate (i.e. 22-gage sheet steel) in the ﬁ replace throat using masonry screws. Other acceptable methods include packing noncombustible material (i.e. rockwool) around the vent pipe or using a ﬂ ue adapter. Whatever “seal off” method is used must effectively seal the area to prevent room air passage to the chimney cavity of the ﬁ replace.

Model: Proﬁ le 30 INS-2

NOT ALLOWED IN CANADA

Positive Flue Connection into a Masonry Fireplace without a Full Reline

The Proﬁ le 30 INS-2 does not require a full reline (in USA only) when installing into a masonry ﬁ replace, however, it is recommended to ensure proper drafting of the appliance. The vent connector from the insert must extend a minimum of 18” above the damper and the damper area must be sealed to prevent dilution air from entering the chimney which will affect proper drafting of appliance

The vent pipe must extend a minimum of 18” above the damper. The chimney must not be corroded or damaged in any way for this type of installation to be permitted.

A non-combustible seal is required at the damper area (to prevent dilution air from entering the chimney). See Positive Flue Connection Methods on this page.

18” Min. (457 mm) to Mantel

6” Min. Floor Protection

Optional Access Door

1” Min. (25 mm) to Trim

Figure 29 - Direct Connection In A Masonry Fireplace

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Clean-out Tee

Standard Installation Conﬁ gurations Into an Existing Fireplace

Model: Proﬁ le® 30 INS-2

IMPORTANT

Make sure the chimney and ﬁ rebox are clean and free of soot and ashes before installation begins. Failure to do so may result in the transfer of soot into the room by way of the room air blower.

Model: Proﬁ le 30 INS-2

Full Chimney Reline (required when installing into a Factory Built Fireplace)

Approved Liner for Factory Built (ZC) Fireplaces and Masonry Fireplaces is 2100HT (degree F.) liner listed to UL 1777 or ULC S635. The liner must be securely attached to the insert ﬂ ue collar and the chimney top.

18” Min. (457 mm) to Mantel

Listed Pellet Vent Cap

Positive Flue Connection Recommended

Clean-Out Tee

Model: Proﬁ le 30 INS-2

Horizontal Vent (Direct Vent)

U.S.A. – The insert may be installed as a Direct Vent (horizontal vent through the chimney structure) in masonry ﬁ replaces if local codes will permit.

Canada – Installing an insert a s a Direct-Vent is not allowed. The ﬁ replace chimney must be fully relined from the insert outlet to termination.

18” Min. (457 mm) to Mantel

IN CANADA – Installing as a Horizontal Vent is not allowed. The ﬁ replace chimney must be fully lined.

1” Min.

6”

Min.

(25 mm) to Trim

Figure 30 - Full Chimney Reline

Listed Pellet Vent Termination Cap

1 foot Section of PL Vent (listed to UL 641 or ULC S609)

3” or 4” liner (listed to UL 1777 or ULC S635)

Chase Cover

Figure 32 - Existing Chimney Termaination

Figure 31 - Horizontal Direct Vent

IMPORTANT NOTES:

A ﬂ exible corrugated chimney liner has much greater resistance to the ﬂ ow of ﬂ ue gases than does a rigid liner. For this reason we recommend that a larger, 4” liner be used on vertical runs exceeding

Termination When Connected to Masonry Chimney or Existing Class A Chimney

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

15 feet or that rigid venting be used as illustrated on this page (see

Full Chimney Reline).

If a ﬂ exible corrugated chimney liner is used, it must be fully extended to eliminate any sagging and to improve the exhaust ﬂ ow.

Do not block opening at front of insert (below door).

6”

Min.

1” Min. (25 mm) to Trim

CARE AND OPERATION

Control Board Operation

Stove ON/OFF Button – This button will turn your

stove on or off while in Manual or Automatic mode (see Page 20 for details). The green ON/OFF light at the top of control board will indicate the ON/OFF status.

Heat Select Button – The heat select button has three selection settings, Low, Medium and High. Pressing the button will scroll the red indicator lights from Low to High. The button controls the pellet feed and combustion airﬂ ow simultaneously. The control board is preset to provide the optimum ratio of fuel and air at each setting. Settings can be changed at any time but will only take affect after the start-up cycle is complete. Each press of the Heat Select Button will increase the heat output, and will scroll to the lowest setting after reaching the maximum setting.

Blower Select Button – The blower select button operates the room air blower. This will change the ﬂ ow of hot air into the room. Three choices are available Low, Medium, and High. When the blower select button is pressed the yellow indicator light will scroll to Low, Medium, or High.

When running your stove on high (controlled with the heat select button), the control board will not allow you to select the low blower speed. This is a safety precaution to protect against overheating. Blower settings can be changed at any time, but will only take affect after the start-up cycle is complete.

Fault Mode – The control system automatically monitors the ﬂ ame using a photoeye. If the appliance runs out of pellets the control board automatically goes into a “fault” status. The control board will initiate the shut down cycle and safely shut down the appliance leaving it in the “fault” mode. The ON/OFF indicator light near the top of the control board will ﬂ ash rapidly when in this mode. After reﬁ lling the hopper with pellets, press the ON/OFF button. If a thermostat is not being used the stove will go into the start-up cycle. If a thermostat is being used the stove will go into the start-up cycle if the thermostat is in the demand mode. If the thermostat is in the stand-by mode when the fault is cleared, the stove will remain in the stand-by mode until it closes again.

Note: If the fuel feed trim or combustion air trim needs to be adjusted, contact an authorized Lennox Hearth Products Technician to calibrate internal software. It is recommended that the damper be used to ﬁ ne-tune your stove to your particular fuel and installation conﬁ guration (see Damper Adjustment on Page 9 and Damper Adjustment Guideline on Page 21).

Power LED (fault when ﬂ ashing)

Heat LED

Blower LED

Heat

Calib.

Proudly made in the USA

Stove ON/OFF Button (& start button)

Heat Select Button (Heat output control)

Blower Select Button

Figure 33 - Control Board

Note: The control board has an internal memory

which recalls the last setting prior to loss of power. Because we individually check each stove prior to packaging, one of the two scenarios will appear when you ﬁ rst plug in your pellet appliance.

1). The Green LED at the top of the control board will illuminate and the blowers will be running. This is a standard cool down mode and will last no longer than ﬁ ve minutes. This happens during testing when the stove is turned off (which initiates cool down mode) and then is unplugged.

2). The Green LED at the top will illuminate and the red and yellow LED’s will illuminate on the control board, indicating that the appliance is in the run mode. This happens during testing if the stove is unplugged without ﬁ rst turning the control board off (the control board remembers its last setting, which was the run mode).

If your appliance follows what is described in number 2, simply press the ON/OFF button once to turn the appliance off, this will initiate the cool down mode. The appliance can be restarted at any time during the cool down mode by pressing the ON/OFF button once.

Flame Detection Sequence of Events - This is what happens after ﬂ ame has been detected.

• Happens within the Start-up Time Delay sequence.

• 0 to 1 minute no fuel feed.

• Flame settles.

• Bed of embers built.

• 1 minute mark: Fuel Feed rate 20% for 4 minutes 15 seconds (1 second on / 4 seconds off).

• 2 minute mark: igniter turns OFF / room air blower = panel setting.

• 5 minute 15 seconds mark: exhaust blower = panel setting / LED indicator still active.

Start-up Time delay ends 14 minutes 15 seconds after pushing the start button!

Photoeye

P/N Label Location

Power Select

Main Harness

Fuse

Figure 34 - Control Board (backside)

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Fuel Delivery Rate

The heat select button manages the fuel delivery rate by controlling the amount of time the auger motor will run as follows:

Feed Rate Setting

Low = Med.= High = Note: Maximum hopper capacity is 55 lb.’s

Auger Motor ON/OFF Time (seconds)

1 on/5.40 off 1.5 Lb.’s hr. 13,000 BTU/hr 37

1 on/3.30 off 2.5 Lb.’s/hr. 21,000 BTU/hr 22

1 on/1.75 off 3.8 Lb.’s/hr. 32,000 BTU/hr 15

* Lb.’s Per Hour Fuel Delivery

 Approximate BTU Per Hour Fuel Delivery

BurnTime (hours)

Table 7 - Fuel Delivery Rate, Proﬁ le® 20 FS-2

When ﬁ rst starting your pellet appliance, it will be necessary to prime the auger. To prime the auger you need to ﬁ rst ﬁ ll the hopper with pellets, and press the ON/OFF button on the control board. Wait approximately 2-1/2 minutes and turn the control board OFF and then back ON again. Wait an additional 2-1/2 minutes (if necessary) and continue this process until fuel begins to fall into the UltraGrate™. Remember, different brand fuels feed at different rates.

Once fuel starts to enter the UltraGrate™, turn the stove OFF and then back ON. The auger should now be primed and the stove should deliver enough fuel for proper ignition. It may be necessary to follow these procedures in the event that the hopper runs completely out of fuel.

Manual Operation:

Feed Rate Setting

Low = Med.= High = Note: Maximum hopper capacity is 70 lb.’s

Auger Motor ON/OFF Time (seconds)

1 on/4.50 off 1.7 Lb.’s/hr 14,000 BTU/hr 41

1 on/1.90 off 2.6 Lb.’s/hr. 22,000 BTU/hr 27

1 on/1.15 off 4.5 Lb.’s/hr 38,000 BTU/hr 16

* Lb.’s Per Hour Fuel Delivery

 Approximate BTU Per Hour Fuel Delivery

BurnTime (hours)

Table 8 - Fuel Delivery Rate, Proﬁ le 30 FS-2

Feed Rate Setting

Low = Med.= High = Note: Maximum hopper capacity is 50 lb.’s

Auger Motor ON/OFF Time (seconds)

1 on/4.50 off 1.7 Lb.’s/hr 14,000 BTU/hr 30

1 on/1.90 off 2.6 Lb.’s/hr. 22,000 BTU/hr 20

1 on/1.15 off 4.5 Lb.’s/hr 38,000 BTU/hr 11

* Lb.’s Per Hour Fuel Delivery

 Approximate BTU Per Hour Fuel Delivery

BurnTime (hours)

Table 9 - Fuel Delivery Rate, Proﬁ le 30 INS-2

* Feed rates are approximations only. Actual feed rate will vary

depending on size, quality and length of fuel used and variations in line voltage.

 Estimated heat input based on fuel value of 8400 BTU per lb. of

fuel.

Your pellet stove can be operated in either the manual or automatic mode. The manual mode is used when operating without a thermostat. The automatic mode is used when utilizing a wall thermostat. When utilizing the thermostat capability the burn time can be extended dramatically depending on thermostat setting. Note: It is normal for some ash to build up on

the inner glass surface at the lower burn settings.

Initial Start-Up / Empty Hopper or Feed chute:

During an initial start-up, or in the case where the hopper has run out of fuel, it will be necessary to prime the auger feed system. The control board is set to deliver fuel for approximately 2-1/2 minutes during startup, which, with a fully primed auger, will provide the appropriate amount of fuel for ignition.

Pressing the stove ON/OFF button initiates the start-up cycle. The green ON/OFF light, near the top of the control board, will light up to indicate the “on” status. The fan speeds and pellet feeds are ﬁ xed during this time to provide appropriate ignition. The Fastﬁ re™ igniter system will light the pellets feeding to the UltraGrate™, after about 3 minutes. The start-up cycle is in effect for approximately 2 minutes after ﬂ ame is detected in the UltraGrate™. A photoeye monitors the existence of ﬂ ame. After the start-up cycle your stove will be in the run mode. At this point the stove will operate with the heat output (heat select button) and blower settings (blower select button) selected. These settings can be selected either during or after the start-up cycle. Pressing the stove ON/OFF button during the run mode will initiate the shut down cycle. The ON/OFF indicator light will turn off. The pellets will stop feeding and the blowers will run at a ﬁ xed speed for approximately 10 minutes. At this point your stove is safely shut down and can ONLY be restarted by pressing the stove ON/OFF button again.

Automatic Operation:

Your stove is capable of running in an automatic mode with the use of a wall thermostat.

For the thermostat to control the operation of the stove, the “ON” status must be active on the stove’s ON/OFF button. The thermostat will establish either a demand mode or a stand-by mode. The thermostat should be set for the desired room temperature. If the room temperature drops below the level on the thermostat the stove will automatically begin the start-up cycle, as explained above in the Manual Operation section. Once the start-up cycle is completed the stove will operate in whatever heat and blower setting you have selected. For best operation under thermostat control, the Medium or High settings recommended. When the desired room temperature is reached the stove will automatically go into the shut down cycle. The pellet feed will stop and the blowers will continue for a controlled time allowing safe shut down of your stove. All lights will remain on when the thermostat is open. The heat and blower settings can be changed at any time, but only take affect during the run mode. When the temperature in the room drops to the level set at the thermostat, the stove will again begin the start-up cycle and resume automatic operation in the demand mode.

Note: If the stove ON/OFF button is pressed while the thermostat is in the standby mode the stove will not restart until the thermostat closes.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Lighting Procedure Without Igniter

Your pellet appliance can be lit manually without using the automatic igniter by following the procedure below. If your stove is set up to run on a thermostat, the thermostat circuit needs to be closed (as if permanently in the demand mode). The thermostat wires should be removed from the rear of the stove and replaced with the jumper originally supplied with your appliance. If a jumper is not available the thermostat should be set to the highest setting. This will keep the stove in the demand mode. If your automatic ignition system should ever need troubleshooting, repair or replacement, please contact your authorized Lennox Hearth Products dealer.

1. Press the ON/OFF button on the control board.

2. Wait approximately 2-1/2 minutes while the pellets prime the UltraGrate™ (the pellets will stop feeding automatically).

3. Place a small amount of an approved (nonvolatile) ﬁ re starter on top of the pellets in the UltraGrate™, (see your authorized Lennox Hearth Products dealer for appropriate ﬁ re starting products). DO NOT USE FLAM-

MABLE LIQUIDS TO START YOUR STOVE!

4. Light the “ﬁ re starter” with a match and close the door.

5. The photoeye will detect that a ﬂ ame is present and will begin feeding pellets in approximately 2 minutes.

6. The control board will continue to go through the normal start-up cycle and the ﬂ ame should be well established within 10 minutes from the time the ON/OFF button was initially pressed. Remember – you are now in manual mode and heat settings should be selected to the desired room heat level.

Turning Off Your Stove

Press the stove ON/OFF button to initiate the shut down cycle. The pellets will stop feeding and the blowers will continue to run on a timed cycle. The stove will shut down safely upon completion of the shut down cycle.

Damper Operation (All Models)

The damper assembly controls the amount of combustion air that is delivered to the ﬁ rebox. With the damper adjusted all the way in, the airﬂ ow will be at its minimum. As the damper is moved outward, more air is delivered (see

Damper Location and Adjustment on Page

9).

It will be necessary to monitor the appearance of the ﬂ ame during the ﬁ rst 4-8 bags of pellets. If the ﬂ ame is smoky red or orange with evidence of soot at the top of the ﬂ ame, the damper will need to be adjusted to deliver more combustion air (see Damper Location and Adjustment on Page 9). If the ﬂ ame is “short” at the higher burn rates, or if the pellets are burning up in the UltraGrate™ before new pellets are fed into the ﬁ re, the damper may need to be adjusted to deliver less combustion air.

After the damper is adjusted, re-evaluate the appearance of the ﬂ ame. It may be necessary to continue adjusting the damper in increments until proper combustion is achieved (the ﬂ ame should become yellow and begin to “dance”).

Once the damper has been properly set (and if the routine maintenance is performed as needed), the damper should not require re-adjustment unless you are changing from a premium grade pellet to a standard or high ash pellet, in which case the damper may need to be moved outward to help prevent the accumulation of ash in the UltraGrate™.

Damper Adjustment Guideline

Lack of Combustion Air: By opening the

damper, this will increase combustion air delivery. Symptoms of insufﬁ cient combustion air include; unburned fuel, lazy smoky or red / orange ﬂ ame, excessive ash or soot, excessive buildup on glass.

Contributing factors:

• High Altitude – Lack of oxygen

• Restrictive Venting (elbows, horizontal runs, cold external chimneys, etc.)

• Dirty / Poor Quality Fuel

• Lack of Maintenance

Note: Excessive amounts of ﬂ y ash built-up in the UltraGrate™, clinkers in the UltraGrate™ or leakage of air (if the grate is not properly seated) will starve the ﬁ re for air. See Routine Maintenance, on Pages 22 to 28 for information on cleaning requirements.

Excessive Combustion Air: By adjusting the damper to a more closed position will reduce the combustion air delivery. Symptoms of excessive air include; fuel burns too quickly (results in smoking or smoldering pellets), white to yellow ﬂ ame, etc. If the damper is open too far, the burning pellets will lift off the grate and ﬂ y up into the air much like popping corn does.

Contributing factor:

• Venting system providing excessive draft.

Correct Combustion Air / Proper Burn Characteristics:

When the damper is correctly set, the burning pellets should move (wiggle) around slightly and the ﬂ ame should be bright yellow.

Automatic Safety Features

Power Outage:

During a power outage, the stove will shut down safely. The stove will automatically restart when power is resumed. The solid state control board has an internal memory that will retain heat output and blower speed settings through voltage interruptions.

A small amount of smoke may leak from the top of the window glass, the hopper and from the combustion air intake, if the stove is

vented horizontally with no vertical pipe. This will not persist for more than 3 to 5 minutes and will not be safety hazard. It may set off your smoke alarm.

Note: If the area in which you live is prone to frequent power outages, it is recommended that a minimum of 8 feet (2-1/2 meters) of vertical vent pipe be included in a free-standing installation to induce a natural draft in the event of a power failure.

Overheating:

A high temperature thermal switch will automatically shut down the stove if it overheats. Allow up to 45 minutes cooling time before re-lighting. Keep enough convection air going through stove to keep it cooling properly (adjust room air blower speed to a higher setting), this will ensure long life of the stove. If the overheating continues, contact your authorized Lennox Hearth Products dealer for more information.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

FUEL

Pellet Fuel Hopper - It is recommended to

open the hopper lid by grasping it on the side as shown in Figure 35.

Open Hopper Lid by Grasping the Side

BE VERY CAREFUL NOT TO TOUCH

OTHER HOT AREAS ON STOVE!

Figure 35 - Hopper Lid, Proﬁ le 20 FS-2

Clinkering - Silica (or sand) in the fuel, along with other impurities, can cause clinkering. A clinker is a hard mass of silica formed in the burning process. Clinkering is a function of the fuel, (not the stove), but adversely affects the performance of the stove by blocking off the air passages in the grate. Even P.F.I. approved pellet fuel may tend to clinker. A clinker can be removed from the UltraGrate™ and placed in the ash pan with the use of the grate scraper / ash pan tool furnished with your stove. See Routine Maintenance (on Pages 22 to 28) for more information on cleaning.

Ash - The frequency of removal of the ash and maintenance performed on the stove is directly proportional to the ash content of the fuel and the operation duration of your pellet stove. Low ash fuel may allow longer intervals between cleaning, however, a stove burning high ash fuel may need to be cleaned as often as everyday.

PLEASE NOTE: Lennox Hearth Products has no control over the manufacturing of pellet fuel and will not be held responsible for poor stove performance or any damage caused by poor quality pellet fuels.

Fuel Feed Rates - Different brands of pellets will feed at varying rates due to their size and density (length and diameter). This may require a slight adjustment in the damper control (see Page 9) or the fuel feed trim to compensate (see note at the top of Page 19).

Figure 36 - UltraGrate™

Fuel Speciﬁ cations - Using the UltraGrate burn system, this appliance has been designed to burn wood residue pellets with up to 3% ash content. Agricultural pellets (i.e. corn, alfalfa etc.) are not permitted to be burned in these appliances. Dirty fuel will adversely affect the performance of the stove.

CAUTION: THE USE OF UNAPPROVED, DIRTY, WET AND / OR HIGH SALT CONTENT FUEL WILL VOID THE WARRANTY!

Wood pellets manufactured to the pellet fuels institute (P.F.I.) certiﬁ cation standard are available in two grades, Standard and Premium. The primary difference between the two is the ash content of the pellets.

The P.F.I. speciﬁ cation for standard grade and premium grade residential pellet fuel is as follows:

• CHLORIDES (Salt): Less than 300 p.p.m.

• BULK DENSITY: 40 lb. / Cu. Feet minimum

• MOISTURE CONTENT: 8% maximum

• ASH CONTENT: < 3% maximum (standard grade) < 1% maximum (premium grade)

• FINES: 0.5% maximum through a 1/8” screen

• BTU CONTENT: Minimum 8200 BTU per pound.

Pellet Feed / Pellet Size - The pellet feed system is designed to handle a wide range of pellet sizes up to a maximum of 5/16” diameter. Different pellets may feed at considerably different rates. You may notice a difference in the burn if you change pellet fuel sizes. The longer the pellet, the slower it will feed and vice versa. If the stove will not stay burning at the minimum fuel feed setting, those particular pellets may not be feeding fast enough. If this happens, reduce the amount of combustion air by adjusting the damper. See Page 9 before adjusting the damper.

Long Burn Time - When operated correctly, this appliance cannot be overﬁ red. Continuous operation at a maximum burn can, however, shorten the life of the electrical components (blowers, motors, and electronic controls), and is not recommended. Typical approved operation would include running at the low to mid range setting with occasional running on the maximum setting during the coldest periods of the winter. The blower speed control should be turned to high when operating the stove on the high heat setting. A lower heat setting is recommended for overnight operation or when the room is vacated for long periods of time.

Note: See Fuel Delivery Rate on Page 20 for burn times.

ROUTINE MAINTENANCE

Cleaning

IMPORTANT

Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work.

The following areas need to be inspected and cleaned during routine cleaning:

• Heat Exchange Tubes / Tube Scraper

• Bafﬂ e Plates

• Window Wash

• Ash Clean-Out Ports

• UltraGrate (Burn Grate)

• Ash Slide Plate (free-standing models only)

• Ash Pan

• Exhaust Passages / Vent Pipe and Creosote Removal

• Gaskets

• Photoeye

• Paint Touch-up

• Cleaning Rear Stove Compartment

Heat Exchange Tubes (All Models)

Clean Heat Exchange Tubes Only When The Appliance is Cool.

Tube Scraper

Using the hole in the handle of the Grate Scraper Tool to “grab” onto the rod. Using the Grate Scraper Tool, pull the rod up and out towards the opening of the ﬁ rebox. Continue pulling until the Tube Scraper reaches the top of the ﬁ rebox. The rod is located on the outside, above the door. Pull the tube scraper out, then repeat 2–3 times to remove ﬂ y ash from the heat exchange tubes.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

(Model Proﬁ le® 20 FS-2 only)

It may be easier to clean the tubes if the heat exchanger bafﬂ e plate is removed ﬁ rst (located in the ﬁ rebox below exchange tubes). To remove, loosen the two screws holding the bafﬂ e in place (do not fully remove). The bafﬂ e plate contains keyhole slots, which allows the screws to remain in place while removing the bafﬂ e plate. Remove the bafﬂ e plate diagonally through door opening. The tube scraper rod can now be pulled in a more horizontal manner, which allows the scraper to move more freely.

Note: The bafﬂ e plate should be removed at least once a year to allow for a thorough cleaning.

WARNING

DO NOT USE BRUSH ON HOT STOVE!

With tube scraper rod pulled out 2 to 3 inches, insert brush behind tube scraper and remove ash build-up. Clean to the left and right side of heat exchanger, between tubes and the top of the ﬁ rebox.

(Recommended Frequency of 2 weeks - 2 months)

Figure 37 - Tube Scraper Rod

(Recommended Frequency of 2 days – 2 weeks)

Figure 38 - Pulling Tube Scraper Rod

Cleaning Behind Tube Scraper (Proﬁ le 30-2 Series Only)

Clean between the heat exchange tubes using a cleaning brush as illustrated in the picture below.

Figure 39 - Clean Behind Tube Scraper

Window Wash

Periodically remove the ﬁ ve screws that secure the window wash bracket to the door frame, using a 5/16” socket (the Proﬁ le 30-2 Series has a window wash bracket at the top and bottom of the door frame). Lift out the window wash bracket, and set aside. Using a small brush, sweep out all debris buildup from behind the window wash bracket. After all debris has been removed re-attach the window wash bracket(s).

(Recommended Frequency of 1 year)

Figure 40 - Remove Window Wash Bracket (5 screws)

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

(Recommended Frequency of 1 year)

Figure 41 - Sweep Away Debris from Behind Window Wash Bracket

Ash Clean-out Ports

IMPORTANT

• Ensure appliance is cold before beginning.

• Firebrick panels must be installed before operating unit.

• Model proﬁ le over each clean-out port. The covers must be reinstalled before operating the unit.

• Ash clean-out ports must be cleaned out as part of routine maintenance.

Accessing Ash Clean-Out Ports – Model: Proﬁ le 20 FS-2

1) Open ﬁ rebox door.

2) Remove Firebrick Panels: a. Remove the two ﬁ rebrick retainer brackets using a 5/16” nut

driver (located on the left and right side of the ﬁ rebrick inside ﬁ rebox). Loosen the screws (do not remove) until screw heads can be removed through the key hole slots in the brackets.

b. With the brick retainer brackets removed, lift ﬁ rebrick panels up

and out.

3) Using an approved ash vacuum (a brush can also be used), remove

the ash build-up.

4) Reinstall ﬁ rebrick panels.

5) Close ﬁ rebox door.

30-2 series has a cover installed

Accessing Ash Clean-Out Ports – Model: Proﬁ le 30 FS-2 and Proﬁ le 30 INS-2

1) Open ﬁ rebox door.

2) Using a 5/16” nut driver, loosen the screws on the two clean-out covers (until screw heads will release through the key hole slots). Remove covers.

3) Using an approved ash vacuum (a brush can also be used), remove the ash build-up.

4) After cleaning, reinstall the clean-out covers and tighten screws.

5) Close ﬁ rebox door.

Remove Covers And

(Minimum Frequency of 1-2 months)

Vacuum Out Fly Ash

Figure 43 - Accessing Ash Clean-Out Ports – Proﬁ le 30 Series

UltraGrate™ (Burn Grate for All Models)

Inspect the UltraGrate periodically so that the air holes don't clog with ash or clinkers. The UltraGrate can easily be cleaned with the grate scraper / ash pan tool, or it can be removed for cleaning. It is very important to monitor the ash build up under the UltraGrate, as too much of ash will block combustion air from entering the grate, causing pellets to pile-up in the grate. The ash build-up under the grate is easily dumped into the ash pan by pulling out the ash slide weekly (see Ash Slide Plate, Figure

45). The grate cleaning procedure is the same for all models.

UltraGrate

(Recommended Frequency of 1-2 months)

(ﬁ rebox viewed from front with ﬁ rebrick panels removed)

Vacuum Out Fly Ash Clean-Out Ports (indicated by arrows)

Figure 42 - Ash Clean-Out Ports, Proﬁ le 20 FS-2

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

(Recommended Frequency of 1 day – 2 weeks)

Figure 44 - Inspect UltraGrate and Clean if Necessary

Ash Slide Plate (Proﬁ le® 20 FS-2 and Proﬁ le 30 FS-2)

Ash Pan (Proﬁ le 30 INS-2)

Ash that accumulates around the grate can be “dropped” into the ash pan as follows:

1. Open the ﬁ rebox door.

2. Using the grate scraper tool, pull open the ash release slide plate (see

Figure 45).

3. Using a brush, sweep the ashes from the ﬁ rebox through openings to the ash pan.

4. Close the ash slide plate, then close the ﬁ rebox door.

IMPORTANT NOTE: Make sure to fully close the ash slide plate when complete. Failure to close the ash release slide plate completely may cause the fuel to burn poorly (due to reduced air ﬂ ow through the grate), which may then cause pellets to “pile up” in the grate. The ash slides must be fully closed for the ﬁ rebox door to close.

(Recommended Frequency of 1 day – 2 weeks)

Ash Slide Plate

The Proﬁ le 30 INS-2 has three ash pans (left side, right side and lower center). The ash pans should be emptied whenever necessary. The ash pans can be accessed by opening the ﬁ rebox door. Remove the left and right ash pans by lifting them out. The lower center ash pan can be removed by pulling it straight out using the grate scraper tool (see Figure 47). Be sure to dump ashes into a non-combustible container. All ash removal and cleaning should be done while the stove is cold.

(Minimum Frequency of 1 day – 1 week)

Figure 47 - Lower Ash Pan, Proﬁ le 30 INS-2

Creosote Removal (All Models)

When wood is burned slowly, it produces tar and other organic vapors, which combine with expelled moisture to form creosote. The creosote vapors condense in the relatively cool chimney ﬂ ue of a slow-burning ﬁ re. As a result, creosote residue accumulates on the ﬂ ue lining.

Figure 45 - Using the Ash Slide Plate

Ash Pan (Proﬁ le 20 FS-2 and Proﬁ le 30 FS-2)

The ash pan will have to be emptied periodically, depending on amount of fuel consumed. The ash pan is located in the pedestal on the Proﬁ le 20-2 and Proﬁ le 30 FS-2. It can be removed by turning the T-Bar latch fully counterclockwise.

(Recommended Frequency of 2 days – 2 weeks)

When ignited this creosote makes an extremely hot ﬁ re. The chimney connector and chimney should be inspected at least once every two months during the heating season to determine if a creosote buildup has occurred.

If creosote has accumulated it should be removed to reduce the risk of a chimney ﬁ re.

Exhaust Passages And Vent Pipe (All Models)

Inspect frequently and clean when necessary. Fly ash will accumulate at all bends in the exhaust system.

Note: Large amounts of ﬂ y ash build-up will create a lack of combustion air. Removing the clean-out tee cap on vertical installations will allow an inspection of the ash build-up in the clean-out tee and will help you to decide how frequently more extensive cleaning must be performed.

Rain Cap

Clean-Out Tee

Figure 46 - Ash Pan, Proﬁ le 20 FS-2 and Proﬁ le 30 FS-2

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Figure 48 - Clean Vent Components

Photoeye (All Models)

Clean-Out

Tee

Remove cover, then remove ash

(Minimum Frequency of 1-2 months)

Figure 49 - Remove Ash from Clean-Out Tee

Door Rope Gasket (All Models)

The condition of the rope gasket around the door and windows should be checked periodically and replaced or repaired if necessary. A one-inch strip of paper may be used to perform a test of the integrity of the door seal. Close the door on the paper in at least eight points (see Figures 50 and 51). It is normal to feel only a slight amount of friction. The door gasket does not need to be “tight” in all areas, since a small amount of leakage is not hazardous or detrimental to the performance of your stove.

ENSURE APPLIANCE IS COLD BEFORE BEGINNING

As a part of normal maintenance, buildup of pellet debris (ﬁ nes) must be periodically removed from the photoeye ﬁ lter. This ﬁ lter can be cleaned by following either procedure (A) or (B) on this page:

Note: The photoeye views the ﬁ re through a ﬁ lter. The ﬁ lter is located at the top of the feed chute near the hopper (on the left side for Proﬁ le

20 FS-2, and on the right side for models Proﬁ le® 30 FS-2 and Proﬁ le 30 INS-2). This area should be cleaned periodically to prevent excessive build-up, which may cause the stove to go into “fault” mode.

(A) Cleaning Photoeye Filter Without Removing it:

1. Open the front door to access the feed chute.

2. Remove the buildup on the ﬁ lter as explained in either “a” or “b” below (note: it may help to use a mirror and a ﬂ ashlight to view the ﬁ lter as shown in the following picture):

Feed Chute

Check seal at points indicated

Figure 50 - Checking Door Seal

Important Note: Paper should be no wider than a dollar bill.

(Recommended Frequency of 1 year)

Mirror

Figure 52 - Use Mirror to View Filter

a. Using a long soft bristled brush (i.e. artists brush), extend it

deep into the feed chute and sweep away any pellet ﬁ nes (left side Proﬁ le 20 FS-2, right side Proﬁ le 30-2 Series).

b. Canned compressed air can also be used to remove pellet debris

from the photoeye ﬁ lter (use only canned compressed air such as what can be commonly purchased at a computer or ofﬁ ce supply store and some drug stores). Read and follow the instructions on the spray can. Attach the tube (straw) to the nozzle on the canned air (a tube is commonly provided with compressed air. It is similar in use to the tube supplied with WD-40, Spray Lubricant). Spray the canned air deep into the feed chute until all “ﬁ nes” are removed (direct it to the left side for model Proﬁ le 20 FS-2, and to the right side for the Proﬁ le 30-2 Series).

Note: The photoeye lens should be inspected annually and cleaned if necessary as shown in method (B).

Figure 51 - Checking Door Seal

(Recommended Frequency of 1 year)

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

(B) Removing Photoeye Filter for Cleaning:

1. Lift off cover plate and turn over (the photoeye is attached to the inside surface of cover). Wipe away any dust or debris from the photoeye lens (see Figure 53).

CAUTION: If the ﬁ lter is not reinstalled, reﬂ ective light in the room may result in a fault, thus shutting down of the unit.

Photoeye Access Inside Hopper

To access photoeye, open hopper and remove the 3 nuts on cover plate (see picture below).

2. Clean Filter as follows: With the photoeye cover plate removed, look inside the opening. You will see an amber colored square glass ﬁ lter secured in place by a bracket and 2 nuts. Using an 11/32” nut driver, remove the 2 nuts and lift off the bracket. Using your ﬁ nger slide ﬁ lter up and out.

3. Wipe away any dust or debris on ﬁ lter, then reinstall ﬁ lter, ﬁ lter bracket and cover plate with photoeye.

IMPORTANT: When reinstalling photoeye and cover, be careful not to damage the wires. Pay special attention in positioning wires away

from photoeye (which could obstruct it from sensing light).

Using a 11/32” nut driver remove the 3 nuts to access photoeye and ﬁ lter.

Clean Photoeye Lens

Photoeye Cover Plate

Opening Side Panels

Proﬁ le

30 FS-2:

1) Using a 1/4” nut driver, remove the screw from underneath the side panel at the front edge (see Figure 54).

2) Pull panel outward (on the upper portion of side panel) until the 2 ball studs on the inside of the panel releases. Note: The side panel will

hinge open from the front.

3) After maintenance is complete, reinstall the retaining screw to prevent the panel from being accidentally opened.

Remove side panel retaining screw.

Remove Filter and Wipe Clean

Filter

(Minimum frequency of 4 weeks - 6 months)

Figure 53 - Clean Photoeye Lens and Filter

Figure 54 - Opening Side Panels, Proﬁ le 30 FS-2

Proﬁ le 20 FS-2:

1) Using a 1/4” nut driver remove the screw located at the front top of

the panel (see Figure 55).

2) Pull panel outward (on lower portion of side panel) until the ball stud

on the inside of the panel releases. Note: The side panel will hinge

open from the front.

3) After maintenance is complete, reinstall the retaining screw to prevent the panel from being accidentally opened.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Motor Lubrication

The blowers are permanently lubricated by the manufacturer. Do not apply oil to any part of the blower, doing so may cause damage.

Remove side panel retaining screw.

Figure 55 - Opening Side Panels, Proﬁ le® 20 FS-2

Rear Stove Compartment (All Models)

The rear stove compartment should be cleaned periodically (a minimum of once a year). DISCONNECT ELECTRICAL CORD PRIOR TO CLEANING STOVE. Any household dust, pet hair or sawdust should be vacuumed or wiped out of the rear compartment of the stove, room air blower, and combustion blower (paying special attention to vacuuming out the intakes of both blowers). The electrical components should be wiped clean.

Small Area Paint Touch-up

The stove body is painted with a quality high-temperature stove paint. Use only model TSPK-B Stove Paint, Catalog # 70K99. Do not touch-up your stove with any other paint.

Using one small piece of 320 grit sand paper and lightly sand the blemish so that the edges are “feathered” or smooth to the touch between the painted and bare surfaces. Do not let the sand paper gum up with paint, as this will cause scratches on the metal surface. If there are any scratches, use 600 grit sandpaper instead. Mask off surfaces you do not want painted. Paint lightly over the bare surface ﬁ rst as this will act as an undercoat. Then paint over a larger area in smooth even strokes to blend.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

SPECIFICATIONS - PROFILE® 20 FS-2

Cat. No. H0367 Model Proﬁ le 20 FS-2 Pellet Stove

Flue Size 3” (76 mm Rear)

Width, Overall 22-3/8” (568 mm)

Depth, Overall 22-3/4” (578 mm) Depth, Overall w / 3” tee 28-1/2” (724 mm)

Height 28-5/8” (727 mm)

Floor to Rear Flue Center 11-1/4” (286 mm)

22-3/8"

28-5/8"

Facing back of unit, outside edge of left side to center of rear ﬂ ue outlet center 6-1/2” (165 mm)

Floor to Rear Outside Air Inlet 12” (305 mm)

Facing back of Unit outside edge of right side to center of air inlet 8 3/8” (213 mm)

Floor Protection Front and Sides: 6” (152 mm) Requirements Back: Up to 6” (152 mm)

Standard Features Fastﬁ re™ Self Igniter Wall Thermostat (wire included)

Hopper Capacity 55 lbs.

Burn time 15 - 37 hours

Fuse, Control Board 5 Amp, 250 volt, 3AG Fuse, Igniter 6 Amp, 125 volt

Heat Input (BTU’s per hour) 13,000 - 32,000 BTU / hr Overall Efﬁ ciency 75 - 81%











11-1/4”

6-1/2"

BACK VIEW

28 1/2"

w/clean-out tee

22 3/4"

8-3/8"

12"

8-¾”

Emissions 0.4 gr / hr (varies w/size and type of fuel) EPA exempt

Shipping Weight 215 lbs.

Room Air Blower 150 CFM; .8 Amps, 2175 rpm

Exhaust Blower 95 CFM: 1.0 Amps, 3000 rpm

Auger Motor 1.1 RPM; .4 Amps

Options Nickel or Gold Trim Kits 4” Quick Disconnect Log Set

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE



SIDE VIEW

Note: Dimensions shown are approximations only (+/- 1/4”)

Non-combustible ﬂ oor protection is required (see Floor Protection,



Page 4). When installed at clearances less than 6”, the ﬂ oor protector is only required to extend to the wall.

Fuel delivery and burn times will vary depending on size and type of fuel



used. Estimated heat input based on fuel value of 8400 BTU per lb.

Fuses are rated as fast blow



SPECIFICATIONS - PROFILE® 30 FS-2

Cat. No. H0368 Model Proﬁ le 30 FS-2 Pellet Stove

Flue Size 3” (76 mm) Rear

25-7/8"

Width, Overall 25-7/8” (657 mm)

Depth, Overall 24-7/8” (632 mm) Depth, Overall w / 3” tee 30-3/4” (781 mm)

Height 31-3/8” (797 mm)

Floor to Rear Flue Center 16-7/8” (429 mm)

Facing Back of Unit, outside edge on right to center of rear ﬂ ue outlet 5-1/8” (129 mm)

Floor to Rear Outside Air Inlet 10” (254 mm)

Facing Back of Unit outside edge on left to center of air inlet 13” (330 mm)

Floor Protection Front and Side: 6” (152 mm) Requirements Back: 1” (25 mm)

Standard Features Fastﬁ re™ Self Igniter Wall Thermostat (wire included)



10"

8-7/8”

13”

31-3/8"

16-7/8"

5-1/8”

BACK VIEW

30-3/4"

24-7/8"

Hopper Capacity 70 bs.

Burn time 16 - 41 hours 

Fuse, Control Board 5 Amp, 250 volt, 3AG Fuse, Igniter 6 Amp, 125 volt

Heat Input (Max.) 14,000 - 38,000 BTU / hr Overall Efﬁ ciency 81%

Emissions 1.9 gr / hr (varies w / size and type of fuel) EPA exempt

Ship Weight 270 lbs.

Room Air Blower 150 CFM; .8 Amps, 2175 rpm

Exhaust Blower 95 CFM: 1.0 Amps, 3000 rpm

Auger Motor 1.1 RPM; .4 Amps

Options Nickel or Gold Trim Kits 4” Quick Disconnect Log Set





Note: Dimensions shown are approximations only (+/- 1/4”)

Non-combustible ﬂ oor protection must be used when installed on carpet



(see Floor Protection, Page 5).

Fuel delivery and burn times will vary depending on size and type of fuel



used. Estimated heat input based on fuel value of 8400 BTU per lb.

Fuses are rated as fast blow.



SIDE VIEW

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

SPECIFICATIONS - PROFILE® 30 INS-2

Cat. No. H0369 Model Proﬁ le 30 INS-2 Pellet Insert

Flue Size 3” (75 mm) Rear

Width, Overall front (w/o surround) 26” (660 mm) Width, Overall back (w/o surround) 24-1/8” (613 mm)

Depth, Overall (w/o surround) 26-1/4” (667 mm)

Height, rear (w/o surround) 19-15/16” (506 mm) Height, front (w/o surround) 23-5/8” (600 mm)

Floor to Rear Flue Center 9-1/4” (235 mm)

Fireplace Face to Rear Flue Outlet Center (3” tee) 13-1/4” (337 mm)

Dimensions into Fireplace Minimum Height 20-1/8” (511 mm) Minimum Width @ Front (extends back 1 ½”) 32” (813 mm) Minimum Width @ Back 24-5/8” (626 mm) Minimum Depth 17-3/4” (451 mm)

Facing Back of Unit, Right Outside Edge of Unit to Center of Rear Flue Outlet 5” (127 mm)

Floor to Rear Outside Air Inlet 2-1/8” (54 mm)

Facing Back of Unit, Right Outside Edge of Unit to Center of Air Inlet 12-7/16” (316 mm)

Control Board

23-5/8”

Combustion Air Inlet

32”

13”

12-1/2”

24-1/8”

BACK VIEW

26-1/4”

Damper Arm

9-1/4”

5”

2-1/8”

19-7/8”

Floor Protection Requirements Front: 6” (152 mm)

Standard Features Fastﬁ re™ Self Igniter Wall Thermostat (wire included)

Hopper Capacity 50 lbs.

Burn time 11 - 30 hours

Fuse, Control Board 5 Amp, 250 volt, 3AG Fuse, Igniter 6 Amp, 125 volt

Heat Input (Max.) 14,000 - 38,000 BTU / hr Overall Efﬁ ciency 81% Emissions 1.9 gr / hr (varies w/size and type of fuel) EPA exempt

Ship Weight 230 lbs.

Room Air Blower 150 CFM; .8 Amps, 2175 rpm

Exhaust Blower 95 CFM: 1.0 Amps, 3000 rpm

Auger Motor 1.1 RPM; .4 Amps

Options Nickel or Gold Trim Kits 4” Quick Disconnect Log Set











NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

SIDE VIEW

Clean-Out

Tee

2-3/4”

Damper

Arm

Note: Dimensions shown are approximations only (+/- 1/4”)

Non-combustible ﬂ oor protection must be used when installed on carpet



(see Hearth Protection, Page 7).

Fuel delivery and burn times will vary depending on size and type of fuel



used. Estimated heat input based on fuel value of 8400 BTU per lb.

Fuses are rated as fast blow



31-3/4”

5”

Control

25-3/4”

TOP VIEW

17-3/4”

Panel

COMPONENT DEFINITIONS

Air Wash

To inhibit buildup of soot on the door glass, air is delivered to the glass through an air wash system located in the doorframe surrounding the glass.

Auger

It transfers the fuel from the hopper to the feed chute to deliver pellets to the UltraGrate™.

Auger Motor

Drives the Auger. Motor speciﬁ cations are: .4 Amp, 1.1 RPM (revolutions per minute).

Blower, Room Air (Convection)

The blower function is to transfer the heat from the appliance to heat the room air.

Blower, Exhaust (Draft Inducer/combustion)

It has a radial impeller to deliver more air to the UltraGrate™. It pulls air into the UltraGrateby creating a negative pressure. This is done by extracting the exhaust gases out of the ﬁ rebox and pushing the exhaust downstream to the ﬂ ue exit.

Thermal Switch, High Limit (L250-30F, N/C)

There are 2 of these thermal switches on this model. If a temperature reaches 250° F., the high limit auto reset will “trip” and stop the ﬂ ow of electricity to the auger motor. The thermal switches will not automatically reset until it has cooled below 220° F).

Thermal Switch for Room Air Blower – This thermal switch is located on the room air blower jacket and is designed to detect an overﬁ re condition.

Thermal Switch for Combustion Air Inlet – This thermal switch is located on the combustion air inlet and is designed to detect reversed ﬂ ow. If negative pressure in the dwelling (i.e. An extremely tight house which may not supply adequate combustion and ventilation air) causes the exhaust to pull back from the combustion air inlet, the heat from the exhaust will result in heat activation of this thermal switch.

Door Switch

(Proﬁ le

30 FS-2 and Proﬁ le 30 INS-2)

If the door is opened during operation (on model Proﬁ le 30 FS-2 and Proﬁ le 30 INS-2), this switch disconnects power to the auger motor resulting in the unit shutting down.

Heat Select Button

This is the heat output control button. It controls power to the feed system - auger motor and exhaust blower. Use the heat select button to adjust to any of the three feed rate settings (which controls the burn rate).

Photoeye

The photoelectric eye that senses the ﬂ ame, or lack of. It is designed to signal the control board to discontinue power to the auger motor if it ﬂ ame is not sensed in the UltraGrate.

Pressure Switch

A safety device used to shut off the feed system (auger motor) if there is too much back pressure in venting system. Some possible causes are as follows:

• The venting system is obstructed.

• High altitude or other misc. environmental conditions affecting exhaust ﬂ ow.

• Improper venting system.

UltraGrate (Burn Grate)

This is where combustion occurs and may be referred to as the “Burn Grate”.

POWER DISCONNECT

NEUTRAL GROUND

POWER (HOT)

Thermostat Connector

JUMPER

(white)

(black)

(purple)

6 AMP

120V.

Hopper

The hopper is where the pellets are stored.

(INLET) HIGH LIMIT SWITCH L250-30F(N/C)

(brown)

16 8

(brown)

(black)

(blue)

(orange)

(red)

(black)

IGNITER

PRESSURE SWITCH

HIGH LIMIT SWITCH L250-30F(N/C)

Exhaust

(combustion)

Blower

N/C

Convection

Room Air

Blower

Auger

Motor

NOTE: Switch conditions given at room temperature, Stove OFF

N/C = Normally Closed

(yellow)

Photoeye

(yellow)

JUMPER 1-3 JUMPER 2-4

Figure 56 - WIRING DIAGRAM 120 V AC

* N/C = Normally Closed Switch N/O = Normally Open Switch

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

TROUBLESHOOTING

QUALIFIED TECHNICIANS ONLY

Unplug Appliance Before Performing Any Troubleshooting or Maintenance

PROBLEM CAUSE(S) SOLUTIONS

Fire burns with a lazy orange ﬂ ame. Pellets build up

1. in the grate and there is excessive glass soot that is difﬁ cult to remove (Ash and soot are a product of combustion with any wood products, so some build-up on the glass is normal).

2. Fire goes out or stove shuts down automatically A) Stove has run out of fuel.

3. Pellets will not feed. A) The hopper is empty.

A) There is insufﬁ cient combustion air. A

B) Pellets are not feeding.

C) The high limit temperature switch has tripped.

D) There is too much combustion air for the amount

of fuel.

B) The auger motor or control board may be defec-

tive. The pressure switch tap or hose may be blocked.

C) Back pressure in venting tripping pressure

switch.

) Lack of maintenance (clean UltraGrate™,

clean-out ports, exhaust ﬂ ow passages, venting system, exhaust blower intake, etc.

• Remove any clinkers or ash from the bottom of the UltraGrate that might be obstructing the primary air holes.

• Check that the heat exchange tubes are not coated with ash.

• Clean internal exhaust ducts.

• Check gasket seal around the door. Use a thin strip of paper, 1 in. wide. Open the door and close it on the paper strip. A slight friction should be felt when the paper strip is pulled. Repeat this process at various locations around the door gasket. Replace the door gasket if necessary.

• Check for blockage in the air inlet tube or exhaust pipe. Clean as Necessary.

• Inspect glass seal to ensure that it is in good condition and is properly seated to the door.

A2) Fuel trim may need to be adjusted down for faster feeding fuels.

A3) Change to a better grade of fuel if necessary. Check that the damper has been opened enough for the amount of fuel fed.

A4) Have Your Authorized Lennox Hearth Products dealer check your exhaust blower for proper operation.

A5) The venting system design is too restrictive (call your authorized Lennox Hearth Products Technician to evaluate how the installation can be corrected to satisfy the exhaust ﬂ ow requirements of the appliance).

A) Reﬁ ll hopper. B) See (Pellets will not feed) this Page. C) Allow the appliance to cool for 1 hour, then re-light. If

the stove has been operating at a medium to high burn rate with the room air blower adjusted to low, there may not be enough air ﬂ ow to dissipate the heat. On higher feed rates, adjust the blower speed to a higher setting. If this problem persists (particularly at lower burn rates) then the high limit thermal switch may need to be replaced by your authorized dealer.

D) Adjust the damper to reduce combustion air ﬂ ow.

A). Reﬁ ll hopper. B).Check to be sure that there is no blockage in the pres-

sure tap or hose. Have your authorized Lennox Hearth Products dealer diagnose the problem and clean or replace any necessary parts.

C). If new installation check for excessive 90˚ bends, long horizontal runs or excessive vertical run of 3” pipe. Possibly change to 4” pipe. If older installation check for excessive ash accumulation in pipe or other obstructions. Clean out pipe.

D) Thermostat is in stand-by mode.

E) Thermostat wires disconnected.

F) High limit thermal switch may have been

tripped.

G) Door switch not engaged, stopping pellet feed

(Proﬁ le® 30 FS-2 and Proﬁ le 30 INS-2).

H) Self-aligning bearings in auger motor may be

misaligned.

D). Check to see if thermostat is set to low or if sun is shining directly on thermostat.

E). Reinstall wires.

F). Allow stove to cool. Increase room air blower setting.

G). Have dealer check operation to determine if adjustment or replacement is necessary.

H). Gently tap the auger motor.

TROUBLESHOOTING

QUALIFIED TECHNICIANS ONLY

Unplug Appliance Before Performing Any Troubleshooting or Maintenance

PROBLEM CAUSE(S) SOLUTIONS

4. Blowers will not operate when the ON/OFF start button is depressed.

A) There is no power to the stove.

A) Check that the stove is plugged in to the wall outlet.

B) There is no power to the control board.

5. There is soot or ﬂ y ash in the house. A) The window is being cleaned when the stove is operating.

B) There is leakage at the joints between the exhaust

blower, connection or exhaust pipe connections. This will be evidenced by dust on the impeller of the room air blower, and in the heat exchanger area.

C) The vacuum cleaner is leaking.

6. Stove acts as if a ﬁ re is present when there is not a ﬁ re

in the grate.

A) Excessive sun light may be shining directly into

ﬁ rebox from window.

7. Stove will not light. A) The igniter element may have failed.

B) There is not enough pellets in the UltraGrate.

8. Fault A) Photoeye not detecting ﬂ ame.

) Check if the house circuit breaker has tripped.

B2) Check the wire connections on the high limit thermal switch and control board.

A) Turn down the room air blower or turn off stove before cleaning to prevent dispersion of ash and soot into the room.

B) Seal up any leaks in the exhaust system with room temperature vulcanizing high temperature silicone sealer (RTV).

C) DO NOT use a standard household vacuum or “shop vac” as the ﬁ lters will leak the ﬁ ne particles of ash. Clean the stove with an approved ash vacuum ONLY.

A) Block excessive sunlight. Call authorized Lennox Hearth Products dealer if problem persists.

A) Check igniter element fuse in rear stove compartment. Call your authorized Lennox Hearth Products dealer. See Lighting Procedure Without Igniter, Page 21.

B) Prime the feed system (see Initial Start-Up, Page 20). A) Check connection at control board following yellow

wires to all connectors. Inspect and clean photoeye ﬁ lter, if necessary.

B) Stove has run out of fuel.

C) A disk has tripped / pressure switch.

D) Door switch not engaged, stopping pellet feed

(Proﬁ le

30 FS-2 and Proﬁ le 30 INS-2).

9. Blowers run continuously A) Wir e harness and/or control board has been damaged – unplug stove and contact dealer.

10. All lights on control are on but nothing happens A) When using a thermostat. Thermostat not calling for heat.

B) If not using a thermostat - Check thermostat

jumper

B) Reﬁ ll hopper.

C) Blower intake, exhaust passages and / or venting system needs cleaning (follow routine and annual maintenance procedures).

D1) Have dealer check operation to determine if adjustment or replacement is necessary.

D2) If this does not correct the problem contact your local authorized Lennox Hearth Products dealer.

A) Contact your local authorized Lennox Hearth Products dealer.

A) The lights on the control board remain on even when the thermostat is not demanding heat. When the thermostat demands heat the stove will begin to operate.

B) Ensure that the thermostat jumper at terminal block is installed and making good contact.

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

REPLACEMENT PARTS LIST

DOOR PARTS AND BODY COMPONENTS

Item Part No. / Cat. No. Description Stove Model

13640075 Clip Kit, Glass Bottom Proﬁ le® 20 FS-2 13640086 Clip Kit, Glass Right and Left Side Proﬁ le 20 FS-2 14750264 Clip Kit, Glass Top Bottom (Doors w/ 3pc glass) Proﬁ le 30 FS-2 & INS-2

13640085 Clip Kit, Glass Top Proﬁ le 20 FS-2 1 H3752 Door Assembly, Firebox (with 3 Piece Glass) Proﬁ le 20 FS-2 2 H0297 Door Assembly, Firebox, DK-P30 (with 3 Piece Glass) Proﬁ le 30 FS-2 & INS-2

26M81 Gasket, Door, 3/4” Rope, (8 Feet) Proﬁ le 20 FS-2 61051000 Gasket, Door, 1” Rope, (7 Feet) Proﬁ le 30 FS-2 & Proﬁ le 30 INS-2 61057202 Gasket Kit, Glass (10 Feet) All

H0257 • Glass, Center Proﬁ le 20 FS-2 H0258 • Glass, Side (order 2 if set is needed) Proﬁ le 20 FS-2 H0254 • Glass, Center Proﬁ le 30 FS-2 & Proﬁ le 30 INS-2

H0255 • Glass, Side (order 2 if set is needed) Proﬁ le 30 FS-2 & Proﬁ le 30 INS-2 3 17250095 Handle Assembly, Door Proﬁ le 20 FS-2 4 17150095 Handle Assembly, Door Proﬁ le 30 FS-2 & Proﬁ le 30 INS-2 5 14650047 Hinge Bracket, Door Proﬁ le 20 FS-2 6 14750021 Hinge Bracket, Door Proﬁ le 30 FS-2 & Proﬁ le 30 INS-2

13740005 Bracket, Hopper Lid Support Proﬁ le 30 FS-2

11950068 Bracket, Hopper Lid Support Proﬁ le 20 FS-2 7 14650003 Panel, Left Side Proﬁ le 20 FS-2 8 14650004 Panel, Right Side Proﬁ le 20 FS-2 9 14750070 Panel, Left Side Proﬁ le 30 FS-2

10 14750075 Panel, Right Side Proﬁ le 30 FS-2 11 14650048 Panel, Rear Proﬁ le 20 FS-2 12 14750150 Panel, Rear (2 piece) Proﬁ le 30 FS-2 13 14750340 Panel, Left Side Proﬁ le 30 INS-2 14 14750345 Panel, Right Side Proﬁ le 30 INS-2 15 14750300 Panel, Top Proﬁ le 30 INS-2 16 14650012 Panel, Top Proﬁ le 20 FS-2 16 14750060 Panel, Top Proﬁ le 30 FS-2 17 14750186 Pedestal Assembly Proﬁ le 30 FS-2

14655000 Pedestal Assembly Proﬁ le 20 FS-2

12051409 Knob, Control Panel Door (6 per package w/studs) All

•· Includes gasket.

ELECTRICAL PARTS

Item Part No. / Cat. No. Description Stove Model

18 12046300 Auger Motor All 43 12050011 Blower, Exhaust (complete) All

12056011 Blower Motor Only, Exhaust All

44 12146109 * Blower, Room Air, Hard Washer All 19 16053941 Control Board Proﬁ le 20 FS-2 19 16052112 Control Board Proﬁ le 30 FS-2 & Proﬁ le 30 INS-2 20 12147705 Thermal Switch, High Limit, 250 DG (L250-30F,60T21)

Set of 3

All

REPLACEMENT PARTS LIST

ELECTRICAL PARTS

Item Part No. / Cat. No. Description Stove Model

18150150 Fuse, Control Board, 5 Amp, 250 volt, Fast blow, 12pk. All

21 12150213 Igniter Assembly, Replacement, 380 Watts, 3.3 Amp.’s, 1 each(includes fuse holder

w/fuse) 22 14750404 Photoeye Kit, Replacement All 24 12058820 Power Cord, 8 feet All 26 16050001 Pressure Switch All 28 13050002 Switch, Door (3 per pkg.) Proﬁ le 25 16050205 Thermostat, Wall, Honeywell (Thermostat Wire, P/N H3457, is not included) All 27 12050815 Wiring Harness All

H3457 Wire, Thermostat, 20’ coil - 18 gage (16020204) All

All

30 FS-2 & INS-2

FIREBOX PARTS

Item Part No. / Cat. No. Description Stove Model

13650046 Bafﬂ e, Heat Exchange Proﬁ le® 20 FS-2

29 13640028 Clips, Brick Proﬁ le 20 FS-2

30 11750011 Clips, Brick Proﬁ le 30 FS-2 & INS-2 31 14650011 Firebrick Set Proﬁ le 20 FS-2 32 14750015 Firebrick Set Proﬁ le 30 FS-2 & INS-2 33 12051263 UltraGrate All

AUGER SYSTEM COMPONENTS

Item Part No. / Cat. No. Description Stove Model

37 11756300 Auger Shaft Kit All 35 12041300 Collar and Screw Set, Auger (3 per pkg.) All

36 17250241 End Plate, Auger (ﬂ ange) (w/nylatron bushing) All

MISC.

Item Part No. / Cat. No. Description Stove Model

14750306 Ashpan, Center, Left and Right, Proﬁ le 30 INS-2 Proﬁ le 30 INS-2 14751189 Ashpan, Proﬁ le 30 FS-2 Proﬁ le 30 FS-2

38 12050004 Brush, Cleaning (for exchange tubes) Proﬁ le 30 FS-2 & INS-2

12021101 Bushing, Nylatron 1/2” All

12151306 Damper Rod Kit (includes 1/4” rod, handle and set collar) Proﬁ le 20 FS-2 & Proﬁ le 30 FS-2 39 61050003 Gasket, Auger Flange, 5 per pkg.. All 40 61050005 Gasket, Exhaust Blower, Fan Mount, 5 per pkg. All 41 61057203 Gasket, Room Air Blower, 5 per pkg. All

61050041 Gasket, Exhaust Blower, Tear Down, 5 per pkg. All 42 61050016 Gasket, Quick Disconnect, 5 per pkg.. All

13656003 Hose, Pressure Switch, 19” (may need to be cut to size) - 3 per pkg. All

17100034 Plate, Ash Clean-Out, Left Proﬁ le 30 FS-2 & INS-2

17100035 Plate, Ash Clean-Out, Right Proﬁ le 30 FS-2 & INS-2

14750014 Scraper Rod Kit, Replacement (Fits - Proﬁ le Series, Free-Standing and Insert) All

14650015 Trim Kit, Standard, Met. Black, Replacement (louvers) Proﬁ le 20 FS-2

14750055 Trim Kit, Standard, Met. Black, Replacement (louvers) Proﬁ le 30 FS-2 & INS-2 45 12055500 Tool, Grate Scraper All 46 12050093 Quick Disconnect 3” Vent Side All

REPLACEMENT PARTS DIAGRAMS

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

REPLACEMENT PARTS DIAGRAMS

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

REPLACEMENT PARTS DIAGRAMS

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

REPLACEMENT PARTS DIAGRAMS

3”

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

OPTIONAL ACCESSORIES

Item # Part # Model Description Stove Model

1 14 m46 TKP2-G Trim Kit, Gold Proﬁ le

1 14 m47 TKP2-N Trim Kit, Nickel Proﬁ le 20 FS-2

1 14 m49 TKP3-G Trim Kit, Gold Proﬁ le 30 FS-2 & INS-2

1 14 m50 TKP3-N Trim Kit, Nickel Proﬁ le 30 FS-2 & INS-2

2 14 m81 QDPC-4 Quick Disconnect Pipe Connector, 4” * All

70K99 TSPK-B Touch-up Spray Paint Kit, Black All

3 14 m52 SKSP3 Surround Kit, Small, 28-1/2” x 40-3/4”, Black Proﬁ le 30 INS-2

3 14 m53 SKMP3 Surround Kit, Medium, 32” x 44”, Black Proﬁ le 30 INS-2

3 14 m54 SKLP3 Surround Kit, Large, 36 x 48”, Black Proﬁ le 30 INS-2

4 14 m55 STKSP3-B Surround Trim Kit, Small, 28-1/2” x 40-3/4”, Brass Proﬁ le 30 INS-2

4 14 m56 STKMP3-B Surround Trim Kit, Medium, 32” x 44”, Brass Proﬁ le 30 INS-2

4 14 m57 STKLP3-B Surround Trim Kit, Large, 36 x 48”, Brass Proﬁ le 30 INS-2

5 H0244 DLS-P20 Decorative Log Set Proﬁ le 20 FS-2

6 H0464 DLS-AO3 Decorative Log Set Proﬁ le 30 FS-2 & INS-2

H0416 ZCK-PI Zero Clearance Kit (for installing insert as a built-in) Proﬁ le 30 INS-2

70K99 TSPK – B Touch-up Spray Paint Kit, Black All

20 FS-2

Profile 30 FS-2 & Profile INS-2

Trim

Profile 20 FS-2

Trim

Converts from standard 3”

outlet to 4”

4”

Surround / Trim Sizes

Large: 36” (91.4cm) height 48” 121.9cm) width

Medium: 32” (81.3cm) height 44” (111.75cm) width

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Small: 28 ½” (72.4cm) height 40 ¾” (103.5cm) width

CERTIFIED FOR U.S. AND CANADA. LISTED ROOM

HEATER FOR USE WITH APFI/FFI APPROVED

PELLETIZED WOOD FUEL ONLY. FOR USE IN

MANUFACTURED (MOBILE) HOMES, AND AS AN

INSERT FOR MASONRY AND FACTORY BUILT

TO ASTM E-1509 / UL 1482 / ULC-S627 /ULC-S628 REPORT NO. 6658 (JULY 1993).

INSTALL AND USE ONLY IN ACCORDANCE WITH THE MANUFACTURER’S INSTALLATION INSTRUCTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE. SEE LOCAL BUILDING CODE AND MANUFACTURER’S INSTRUCTIONS FOR PRECAUTIONS REQUIRED FOR PASSING A CHIMNEY THROUGH A COMBUSTIBLE WALL OR CEILING. THIS PELLET FIRED APPLIANCE HAS BEEN TESTED AND LISTED FOR USE IN MANUFACTURED HOMES IN ACCORDANCE WITH OREGON ADMINISTRATIVE RULES 814-23-900 THROUGH 814-23-909.

OPERATE ONLY WITH FIREBRICK IN PLACE. WARNING: OPERATE ONLY WITH VIEWING DOOR CLOSED. INSPECT FLUE FREQUENTLY TO PREVENT ACCUMULATION OF SOOT. THE HEATER AND FLUE MUST BE IN GOOD CONDITION. KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIALS WELL AWAY FROM HEATER.

FIREPLACES. MODEL: PROFILE 20-2 TESTED

ROUTINE MAINTENANCE REMINDER

FREQUENCY OF CLEANING AND MAINTENANCE OF YOUR STOVE DEPENDS ON THE ASH CONTENT OF THE PELLETS YOU BURN. CHECK THE FOLLOWING PARTS OF YOUR STOVE WEEKLY FOR THE FIRST MONTH TO DETERMINE THE FREQUENCY OF CLEANING.

SEE YOUR MANUAL AND/OR DEALER FOR MORE INFORMATION.

A. BURN GRATE B. HEAT EXCHANGER TUBES C. ASH PAN AND EXHAUST PIPE

INPUT RATING RANGE: 1.5 TO 3.8 LBS./HOUR (NOMINAL) ELECTRICAL RATING: 60 HZ, 115 V, LESS THAN 10 AMP

DO NOT REMOVE THIS LABEL

WH-

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS

MANUFACTURED (MOBILE) HOME

FREESTANDING STOVE

INSTALLATION

SIDEWALL TO UNIT *A* 4”/102 MM 4”/102 MM BACKWALL TO UNIT B 1”/26 MM 9”/229 MM WALL TO UNIT CORNER C 1”/26 MM 1”/26 MM

ALCOVE TO FUEL HOPPER D 4”/102 MM 4”/102 MM MAX. DEPTH OF ALCOVE E 24”/610 MM 24”/610 MM FLUE TO WALL FRONT/REAR/SIDE TO FLOOR

PROTECTION OUTSIDE EDGE I 6”/153MM 6”/153 MM

BACK WALL

A JD

ECA N

W T

LA L

OR RESIDENTIAL INSTALLATION

HORIZONTAL FLUE-

DIRECTLY THROUGH WALL

INSTALLATION

F 3”/77 MM 3”/77 MM

ALCOVE BACK WALL

VERTICAL FLUE

INSTALLATION

INTERIOR

*60020146 REV E*

CAUTION:

SURFACES WHILE IN OPERATION. DO NOT TOUCH. CONTACT MAY

CAUSE SKIN BURNS. KEEP CHILDREN, COMBUSTIBLE MATERIAL AND FURNISHINGS A CONSIDERABLE DISTANCE AWAY. SEE NAMEPLACE AND INSTRUCTIONS. TYPE OF FUEL: PELLETIZED WOOD FUEL ONLY.

COMBUSTIBLE FLOOR MUST BE PROTECTED BY NON-COMBUSTIBLE MATERIAL EXTENDING BENEATH THE HEATER AND 6” TO THE FRONT, SIDES AND REAR AS INDICATED OR TO THE NEAREST PERMITTED COMBUSTIBLE MATERIAL.

USE 3” / 75mm or 4” / 100mm Type “PL” LISTED PELLET VENT AND COMPLETE COMPONENTS.

MAY BE INSTALLED IN A MASONRY FIREPLACE THAT MEETS NATIONAL AND LOCAL BUILDING CODE REQUIREMENTS (UBC 37 OR ULC S628). DO NOT REMOVE BRICKS OR MORTAR. MAY BE INSTALLED IN A FACTORY BUILT (“ZERO CLEARANCE”) FIREPLACE (UL 127 OR ULC S610). DO NOT ALTER OR MODIFY THE FIREPLACE STRUCTURE. REFER TO OWNER’S MANUAL FOR SPECIFIC INSTALLATION REQUIREMENTS.

INSERT MODEL

HOT

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS

INSTALLED AS

INSTALL AND USE ONLY IN ACCORDANCE WITH THE MANUFACTURER’S INSTALLATION INSTRUCTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER FIREPLACE. SEE LOCAL BUILDING CODE AND MANUFACTURER’S INSTRUCTIONS FOR PRECAUTIONS REQUIRED FOR PASSING A CHIMNEY THROUGH A COMBUSTIBLE WALL OR CEILING. THIS PELLET FIRED APPLIANCE HAS BEEN TESTED AND LISTED FOR USE IN MANUFACTURED (MOBILE) HOMES IN ACCORDANCE WITH OREGON ADMINISTRATIVE RULES 814-23-900 THROUGH 814-23-9O9.

OPERATE ONLY WITH FIREBRICKS IN PLACE. OPERATE ONLY WITH VIEWING DOOR AND ASH REMOVAL DOOR CLOSED. INSPECT FLUE FREQUENTLY. CLEAN HEAT EXCHANGER AND FLUE FREQUENTLY TO PREVENT ACCUMULATION OF SOOT. THE HEATER AND FLUE MUST BE IN GOOD CONDITION. REQUIRED COMPONENTS: DAMPER SEALING PLATE FOR INSERT INSTALLATIONS. USE 3”/75MM OR 4”/100MM MODEL PL CHIMNEY COMPONENTS. KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIALS WELL AWAY FROM HEATER.

ELECTRICAL RATING: 115V 60Hz Less than 10 Amp FUEL INPUT RATING: 4.5 Lbs./Hr. Max.

FREESTANDING STOVE

SIDEWALL TO UNIT A* 6”/153 MM 6”/153 MM BACKWALL TO UNIT B 1”/26 MM 9”/229 MM CORNER TO UNIT C 1”/26 MM 1”/26 MM ALCOVE TO FUEL HOPPER D 6”/153 MM 6”/153 MM DEPTH OF ALCOVE E 16”/407 MM N/A FLUE TO WALL F 3”/77MM 3”/77 MM

ROUTINE MAINTENANCE REMINDER

FREQUENCY OF CLEANING AND MAINTENANCE OF YOUR STOVE DEPENDS ON THE ASH CONTENT OF THE PELLETS YOU BURN. CHECK THE FOLLOWING PARTS OF YOUR STOVE WEEKLY FOR THE FIRST MONTH TO DETERMINE CLEANING:

A. BURN GRATE B. HEAT EXCHANGER TUBES C. ASH TRAPS AND ASH PAN

G. SIDE WALL 6”/153 MM H. SIDE TRIM 1”/26 MM I. TOP TRIM 1”/26 MM J. ADJACENT

18”/458 MM

WALL

SEE YOUR MANUAL AND/ DEALER FOR MORE INFORMATION.

MANUFACTURED (MOBILE) HOME OR RESIDENTIAL INSTALLATION

HORIZONTAL FLUE-DIRECTLY THROUGH WALL

INSTALLATION

INTERIOR VERTICAL FLUE

INSTALLATION

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

INSTALLATION TIPS

CASCADE

T300P-2 SERIES

P/N 60020242, REV. NC

(Straight Up)

ADVANTAGE II-T C

ADVANTAGE OPTIMA & PROFILE SERIES

Pellet

Stove

Models:

Select Your Installation Type

Vertical Installation

BEST INSTALLATION:

BETTER INSTALLATION:

Vertical & Horizontal Installation

negative effects from wind

Natural draft improves operation and

(Up and Out)

Some natural draft aids venting.

Wind pressures may still affect operation

in location facing direct sunlight (not applicable to Advantage II-T C & Cascade).

Ensure all clearances are maintained in

CLEARANCES TO COMBUSTIBLES

MANUFACTURED HOME

Requires outside air for

VENTING TYPE

CAUTION: Do not use Type B-Vent Pipe

RTV (high temp silicone)

Seal all Venting Joints: Use

accordance to instructions contained on

product safety label and in compliance

with pipe/venting requirements.

Note: Leave sufficient clearance

for routine cleaning and maintenance.

be grounded.

POWER SUPPLY

Note: Use of an extension

combustion. Use a galvanized

Must have proper polarity &

or stainless steel pipe for duct.

Minimum duct size 1 5/8" dia.

cord may adversely effect

the performance of your unit.

INSTALLATION TIPS

Horizontal Installation

GOOD INSTALLATION:

Caution: Appliance/stove may not be installed

may affect operation

(Direct Vent - Outside Wall)

No natural draft. Wind pressures

Stainless Steel flex liner may be used inside

PL-Vent Pipe / Pellet Vent (w/stainless interliner)

existing flue or chimney (fireplace insert

or woodstove replacement applications )

With listed termination kit.

PL-VENT / PELLET PIPE

REQUIRES 3" DIAMETER STANDARD

recommended a 4" diameter pipe be used.

If installation requires in excess of 11' of pipe, it is

Additional Instructions.

Please Review "Installation

and Operation" Manual for

SIMPLE OPERATING INSTRUCTIONS

9. To Turn Off Pellet Stove

(Manual Operation Only)

a] Push on/off button, stove enters

shut down mode.

b] Pellets stop feeding and the fire

dies down. Approx. one min. later

the room air blower and exhaust

blower change to cool down setting.

Approx. 15 minutes after shut

down cycle begins, stove shuts

off.

TRADITIONS T300P-2 SERIES

ADVANTAGE OPTIMA AND PROFILE SERIES

Does the Stove Light?

Pellet

Stove

Models:

Note: Room air blower and

exhaust blower will run at

a] Push the on/off button

5. To Start Your Stove

start up settings.

6. Flame should appear in

stove within approx. 8 minutes.

1. Start

and Operation" Manual.

7a. Follow the trouble-

Homeowner's "Installation

shooting section of the

YES

setting (heat select button).

7. Set stove to desired heat

Does the Stove Light?

8. After approx. 5 minutes adjust

Notes: If the damper is too far closed, the

damper if necessary to obtain a bright

flame will be lazy/sooty and the fuel will

vibrant flame.

Lennox Pellet Stove.

Contact your

Lennox Hearth Products

Dealer for further assistance.

too much combustion air.

If the damper is too far open, the

flame might be extinguished due to

pile up in the UltraGrate

Whitfield or Traditions by

10. Thank you for purchasing a

Refer to "Installation

and Operation" manual for

further instructions in adjusting

damper using thermostat

vs. manual modes.

END

3. Priming the Auger

Note: use quality grade pellet

fuel.

b] Push the on/off button to

turn on the auger motor.

c] After 2 minutes push the

on/off button. Wait 5 minutes

a] Fill hopper with pellets

2. Preparation

a] Check hopper and

b] Preset damper

Note: Damper is preset at

remove any materials from

factory for all models except

hopper and auger.

Optima 3 INS and Profile 30

and push the on/off button to

INS-2 (for these models

set damper at 1/2 open). For

model T300P ensure that

damper has not moved from

it's factory setting of 3 notches

SIMPLE OPERATING INSTRUCTIONS

, push the on/off

to stop the auger.

start.

Visually check venting and

out.

button

d] When pellets begin to

drop from feed tube into

UltraGrate

for

Check UltraGrate

proper fit (ensure grate is

termination for leakage.

set securely in the base).

for start-up.

4. Stove is now ready

Check door gasket and

door latch to ensure tight

Check door switch for

alignment and contact.

Note: Profile 30(-2) models

only.

seal.

Check ash pan and door

for proper seal. Confirm ash

Connect power cord to

slides are closed securely

(Profile and T300P models

only).

grounded power supply

outlet.

PLACE DEALER LABEL HERE

60020191 Rev. C

OWNERSHIP RECORDS

Dealer’s Name:

Dealer’s Address:

City: State:

Serial Number:

Date of Purchase:

Notes:

SERVICE AND MAINTENANCE LOG

Service Service Service

Date Technician Description

Zip Code:

Date Installed:

NOTES

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Lennox reserves the right to make changes at any time, without notice, in design, materials, speciﬁ cations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁ replace code information.

P/N 775,023M REV. E 09/2006

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Lennox Hearth Products 1110 West Taft Avenue • Orange, CA 92865

Lennox WHITFIELD 20 FS-2, WHITFIELD 30 FS-2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual