PagePro™ 1350W
Warranty Exchange
Guide
1760669-001A
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. All other trademarks are the property of their respective
owners.
Copyright Notice
Copyright © 2005 KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC., One
Magnum Pass, Mobile, AL 36618, USA. All Rights Reserved. This document may not
be copied, in whole or part, nor transferred to any other media or language, without
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.
Introduction
Thank you for contacting a technical support representative to obtain
information about returning your printer for warranty exchange. Follow these
instructions very carefully.
If you need additional assistance, refer to the General Information Guide
(included with the original printer) or printer.konicaminolta.com
sources of service and support.
Attention
Failure to follow these instructions could result in voiding your
warranty.
Exchange Procedure
Each of these steps is explained in detail in this guide.
1 Unpack the exchange printer. See page 2.
2 Prepare the original printer—turn it off, unplug the
power cord, and remove the interface cables and
media.
3 Move the imaging cartridge from the original printer to
the exchange printer.
4 Finish setting up the exchange printer—fill the tray with
media, plug it in, attach the interface cables, and turn it
on.
5 Repack the original printer, and call the shipper for
pickup.
for worldwide
See page 3.
See page 4.
See page 6.
See page 8.
Introduction
1
Unpack the Exchange Printer
Attention
Use caution when unpacking the exchange printer, so the packaging
(including the tape) can be used to repack the printer to be returned.
1 Unpack the exchange printer.
Exchange
2 Remove the tape from the outside of the exchange printer.
A B
Exchange
Unpack the Exchange Printer2
3 Open the media tray on the exchange printer and remove the
remaining tape and packing materials.
A B
Exchange
Prepare the Original Printer
1 Turn off the original printer, unplug the power cord, and remove
the interface cable(s).
A B
Original
Prepare the Original Printer
C
3
2 Remove the media from the original printer’s tray and then slide
in the output tray.
A B
Original
Move the Imaging Cartridge
1 Remove the imaging cartridge (which includes both the toner
cartridge and the drum cartridge) from the original printer.
A B
Original
C
Move the Imaging Cartridge4
2 Insert the imaging cartridge in the exchange printer.
A B
Exchange
C
Move the Imaging Cartridge
5
Finish Setting Up the Exchange Printer
1 Fill the media tray with paper and then pull out the output tray.
Exchange
A
C
B
Finish Setting Up the Exchange Printer6
2 Plug in the power cord, connect the interface cable(s), and then
turn on the printer.
A B
Exchange
C
Finish Setting Up the Exchange Printer
7
Repack the Original Printer
1 Insert the packing materials
inside the original printer.
" After inserting the
packing materials,
Original
2 Replace the packing tape
Original
3 Replace the packing tape on the outside of the original printer.
slide the media guides
against them to hold
them in place.
on the front of the original
printer, and then close the
media tray.
Original
A
B
Repack the Original Printer8
4 Repack the original printer in the
carton in which the exchange
printer was shipped.
Original
5 Securely tape the top flaps of the shipping carton closed.
Original
6 In the Americas, clearly write the RMA (Return Me rchandise
Authorization) number you received from your customer support
representative on the outside of the carton before calling the
shipper for pickup.
Original
" If the RMA number is not prominently visible on the outside
of the return carton, we will not accept receipt.
7 Ship the printer, using the shipper and shipping label provided
with the exchange printer.
Original
Repack the Original Printer
9
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