C
US
®
INSTALLATION AND OPERATING
INSTRUCTIONS
MERIT® PLUS SERIES
27" Electric Fireplace
P/N 850,035M REV. D 06/2008
MODELS
MPE-27
This manual will enable you to obtain a safe, efficient and dependable
installation of your electric fireplace. Please read and understand these
instructions before beginning your installation.
Do not alter or modify the fireplace or its components under any circumstances. Any modification or alteration of the fireplace system, including
but not limited to the fireplace and accessories, may void the warranty,
listings and approvals of this system and could result in an unsafe and
potentially dangerous installation.
A French manual is available upon request. Order Form Number
850,035CF.
Ce manuel d’installation est disponible en francais, simplement en
faire la demande. Numéro de la pièce 850,035CF.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY
OTHER APPLIANCE
LENNOXTM ELECTRIC FIREPLACES ARE DESIGNED FOR USE
AS A DECORATIVE APPLIANCE AND/OR AS A SUPPLEMENTAL
HEATER. THEY ARE NOT INTENDED FOR CONTINUOUS USE AS
A PRIMARY HEAT SOURCE.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
CSA Report No. 46-M198
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
1
CONGRATULATIONS!
In selecting this DAVE LENNOX Merit® Plus electric fireplace, you have chosen the finest
and most dependable fireplace found anywhere. A beautiful and prestigious addition to
the finest homes. Welcome to a Family of hundreds of thousands of satisfied LENNOX
Fireplace Owners.
Please read and carefully follow all of the instructions found in this manual. Please
pay special attention to the safety instructions provided in this manual. The Care and
Operation Instructions included here will assure that you have many years of dependable
and enjoyable service from your LENNOX product.
CAUTION:
any heater is used by or near children or invalids
and whenever the heater is left operating and
unattended.
CAUTION: This appliance is mounted on rub-
ber feet. The purpose of these feet is to ensure
adequate air circulation beneath the fireplace.
Do not remove these feet. Do not install the
fireplace directly onto a carpet, rug, furniture
or similar surfaces, which could hinder or
block the airflow.
Extreme caution is necessary when
TABLE OF CONTENTS
Packaging List .................................. Page 2
Introduction ..................................... Page 2
Locating Fireplace ............................ Page 3
Tools/Supplies Required .................. Page 3
Framing Specifications ..................... Page 4
Fireplace Specifications .................... Page 4
Clearances ....................................... Page 5
Pre-installation ................................. Page 5
Final Finishing .................................. Page 5
Operating Instructions ..................... Page 6
Remote Control Operation ............... Page 6
Back Glass ....................................... Page 7
Bulb Replacement ............................ Page 7
Flame Generation Bulbs ................... Page 8
Placing Glowing Embers .................. Page 9
Optional Accessories ........................ Page 9
Troubleshooting ............................... Page 10
Replacement Parts ........................... Page 11
IMPORTANT
Please read and understand these instructions
before beginning your installation.
WARNING: IF THE INFORMATION IN
THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRICAL SHOCK OR
FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY
OR LOSS OF LIFE.
PACKAGING LIST
This assembled Electric Room Heater is packaged with:
• One accessory package located in the firebox,
containing;
1. One Installation and Operation Manual.
2. One Warranty Certificate.
• One Remote Control
• Two spare Light Bulbs are located in a recess
on the back of the log assembly.
• One bag of orange glowing embers.
INTRODUCTION
This Electri c Fireplace is designed for
residential applications to be framed in used
freestanding.
This appliance has been tested in accordance
with UL 2021 and CSA C22.2 No. 46-M198
standards for fixed and location dedicated
electric room heaters.
Installation must conform to local codes. In
the absence of local codes, electrical wiring
and grounding must comply with the National
Electrical Code ANSI/ NFPA 70 - latest edition.
In Canada, the current CSA C22-1 Canadian
Electrical Code - latest edition.
IMPORTANT: Before starting your fireplace
installation, read this installation and operation
manual very carefully to ensure you understand
it completely and in entirety. Failure to follow
these instructions may result in a possible electric shock, fire hazard and/or injury or property
damage and will void the warranty.
IMPORTANT: THESE FIREPLACES
ARE DESIGNED AS SUPPLEMENTAL
HEATERS. THEREFORE, IT IS ADVISABLE TO HAVE AN ALTERNATE
HEAT SOURCE WHEN INSTALLED IN
A DWELLING.
TO PREVENT A POSSIBLE FIRE, DO NOT
BLOCK AIR INTAKES OR EXHAUSTS IN ANY
WAY. DO NOT USE NEAR SOFT SURFACES,
LIKE A PILLOW, WHERE OPENINGS MAY
BECOME BLOCKED.
THIS APPLIANCE MAY BECOME HOT WHEN IN
USE. TO AVOID BURNS, DO NOT LET BARE
SKIN TOUCH HOT SURFACES. KEEP COM
BUSTIBLE MATERIALS, SUCH AS FURNITURE,
PILLOWS, BEDDING, PAPERS, CLOTHES AND
CURTAINS AT LEAST 3 FEET (1 METER) FROM
THE FRONT OF THIS APPLIANCE.
DO NOT OPERATE ANY HEATER WITH DAMAGED WIRING OR CONNECTORS, OR AFTER
THE APPLIANCE MALFUNCTIONS, OR IF IT HAS
BEEN DROPPED OR DAMAGED IN ANY WAY.
ANY REPAIRS TO THIS FIREPLACE SHOULD
BE PERFORMED BY A QUALIFIED SERVICE
TECHNICIAN.
UNDER NO CIRCUMSTANCES SHOULD THIS
FIREPLACE BE MODIFIED. PARTS HAVING
TO BE REMOVED FOR SERVICING MUST
BE REPLACED PRIOR TO OPERATING THE
FIREPLACE AGAIN.
DO NOT USE THIS APPLIANCE OUTDOORS. DO
NOT EXPOSE FIREPLACE TO THE ELEMENTS
(SUCH AS RAIN, ETC.).
-
2
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
NEVER LOCATE THIS APPLIANCE WHERE IT
Top View Showing Approved
Room Locations Of Fireplace
COULD FALL INTO A BATHTUB OR OTHER
WATER CONTAINER.
DO NOT RUN ELECTRICAL WIRING OR POWER
CORD (OPTIONAL) UNDER CARPETING. OR
COVER WITH THROW RUGS, RUNNERS OR
SIMILAR MATERIALS.
AVOID THE USE OF AN EXTENSION CORD BECAUSE THE EXTENSION CORD MAY OVERHEAT
AND CAUSE A RISK OF FIRE. HOWEVER, IF
YOU HAVE TO USE AN EXTENSION CORD, THE
CORD SHALL BE NO. 14 AWG MINIMUM SIZE
AND RATED NOT LESS THAN 1800 WATTS, 15
AMPS. THE EXTENSION CORD MUST BE A
THREE WIRE CORD WITH GROUNDING TYPE
PLUG AND CORD CONNECTION.
THIS APPLIANCE HAS HOT AND ARCING OR
SPARKING PARTS INSIDE. DO NOT USE IT IN
AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE USED OR STORED.
LOCATING YOUR MERIT PLUS ELECTRIC
FIREPLACE
Your new fireplace may be installed into existing
framing or built into a wall (see Figure 1), or
set in a freestanding mantel cabinet available
from your dealer (see Page 9).
When choosing a location for your new fireplace, ensure that the general instructions are
followed. Also, for the best effect, install the
fireplace out of direct sunlight and away from
overhead lighting. See Figure 1.
TOOLS AND BUILDING SUPPLIES
NORMALLY REQUIRED
No tools are required for setup of the fireplace.
Tools: (construction)
Phillips Screwdriver
Hammer
Saw And/or Saber Saw
Level
Measuring Tape
Plumb Line
Electric Drill And Bits
Pliers
Square
Gloves
Building Supplies:
Framing Materials
Wall Finishing Materials
Mantel
Caulking Materials
THIS FIREPLACE SHOULD NOT BE USED AS A
DRYING RACK FOR CLOTHING, NOR SHOULD
CHRISTMAS STOCKINGS OR OTHER DECORATIONS BE HUNG NEAR IT.
USE THIS APPLIANCE ONLY AS DESCRIBED
IN THIS MANUAL. ANY OTHER USE IS NOT
RECOMMENDED BY THE MANUFACTURER
AND MAY CAUSE A FIRE, ELECTRIC SHOCK
OR INJURY TO PERSONS.
IF APPLIANCE IS TO BE DISCONNECTED, TURN
OFF CONTROLS FIRST.
DO NOT INSERT OR ALLOW FOREIGN OBJECTS TO ENTER ANY VENTILATION OR
EXHAUST OPENING, AS THIS MAY CAUSE
AN ELECTRIC SHOCK, FIRE, OR DAMAGE TO
THE APPLIANCE.
SAVE THESE INSTRUCTIONS.
Figure 1
IMPORTANT NOTE: This fireplace system is
not difficult to install. However, in the interest
of safety, it is recommended that the installer
be a qualified or certified “tradesman” familiar with commonly accepted fireplace
installation and safety techniques as well
as prevailing local codes.
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
3
FRAMING SPECIFICATIONS
Front View
31-1/4"
(794 mm)
Side View
25"
(635 mm)
Note: Framing dimensions are calculated for an in front of the
wall front face installation with finish dry wall in place.
11"
(280 mm)
32"
(833 mm)
25"
(635 mm)
51-1/4"
(1302 mm)
22-1/2"
(572 mm)
Corner View
4"
(102 mm)
Electrical
Junction
Box
(On Right
Side)
2 x 4
Electrical
Junction
Box
31-1/4"
(794 mm)
Front View
Right Side
23-1/2"
Top View
5/8"
1-1/8"
32"
28-1/4"
23-1/4"
27-1/8"
10-3/4"
9-1/2"
29-3/8"
29-7/8"
Figure 2
FIREPLACE SPECIFICATIONS
Figure 3
4
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
Fireplace Specifications
Cat. No. H3428
Model: MPE-27
Description: Merit Plus Electric Fireplace - 27”
Shipping Weight: 78 lb.'s (35 KG)
Packaging:
34 1/2” x 14” x 34”
(876 mm x 356 mm x 864 mm)
14.1 cu. ft.
Power Requirements:
(120 Volt, 60 Hz.)
Rated Wattage - 1600 Watts
Amperage - 15 Amps
Blower CFM: 83 CFM
(120 V): 5,461 BTU/HR
Minimum Clearances to Combustibles
Sides: 25.5 mm - 1 inch
Floor: 25.5 mm - 1 inch
Top: 25.5 mm - 1 inch
WARNING: TO PREVENT CONTACT
WITH SAGGING OR LOOSE INSULATION, THE APPLIANCE MUST NOT BE
INSTALLED AGAINST VAPOR BARRIERS OR EXPOSED INSULATION.
LOCALIZED OVERHEATING COULD
OCCUR AND A FIRE COULD RESULT.
INSULATION AND A VAPOR BARRIER
SHOULD BE PLACED A MINIMUM OF
1 INCH FROM THE APPLIANCE.
PRE-INSTALLATION
Before You Start
Check appliance for any concealed damage.
Detailed Installation Steps
1. Complete the framing opening to the dimensions specified in Figure 2 or assemble
mantel.
FINAL FINISHING
Materials such as brick and tile can be extended
down to the top of the fireplace. Do not extend
down, covering the outlet or glass enclosure
panel (optional kit).
There are a wide variety of “finished looks” for
these fireplaces, from formal wall decor with
elaborate mantels to rustic wood paneling or
warm brick facings.
Mantel Cabinet
An optional mantel cabinet kit is available from
your dealer (see Page 9). This option gives the
appliance an attractive finished look.
Hearth
An aesthetically pleasing fireplace hearth can
be installed, if desired.
BREAK-IN PERIOD:
Mantel Clearance: Combustible and Non-combustible mantels may be installed at any height
above the top of the face of fireplace.
Hearth Protection: A hearth is not mandatory, but
may be used for aesthetic purposes. Secure the
hearth extension to the floor to prevent possible
shifting. Do not block the airflow beneath the
appliance (read the following WARNING).
WARNING: THIS APPLIANCE IS
MOUNTED ON RUBBER FEET TO
ENSURE ADEQUATE AIR CIRCULATION BENEATH FIREPLACE. DO NOT
BLOCK AIRFLOW AT THE BOTTOM
AIR INTAKES.
IMPORTANT: Cold climate installation recom-
mendation: when installing this fireplace against
a non-insulated exterior wall or chase, it is
mandatory that the outer walls be insulated to
conform to applicable insulation codes.
2. A dedicated circuit is not required. Use an
outlet that is protected by a ground fault circuit
interrupter where required by electrical code.
3. Plug the fireplace into receptacle.
4. Slide the fireplace into place in framed/fin-
ished opening or into mantel.
5. Perform a function test. See Operating
Instructions and Remote Control Operation
on Page 6.
WARNING: ELECTRICAL WIRING
MUST COMPLY WITH LOCAL BUILDING CODES AND OTHER APPLICABLE
REGULATIONS TO REDUCE THE RISK
OF FIRE, ELECTRICAL SHOCK AND
INJURY TO INDIVIDUALS.
WARNING: DO NOT USE THIS FIREPLACE IF ANY PART OF IT HAS BEEN
UNDERWATER. IMMEDIATELY CALL
A QUALIFIED SERVICE TECHNICIAN
TO INSPECT THE FIREPLACE AND
REPLACE ANY PART OF THE ELECTRICAL SYSTEM WHICH HAS BEEN
UNDER WATER.
During the first few initial uses of this heater,
there may be a release of a slight, harmless odor.
This odor is a normal occurrence caused by the
initial heating of the internal heating elements
and should not reoccur.
EXISTING FIREPLACE INSTALLATION
Thoroughly clean out the existing fireplace and
hearth area.
Plan the power supply. If an existing grounded
outlet is near the fireplace, the cord can run along
the front of the fireplace. If the cord is not long
enough to reach the outlet, a grounded extension cord minimum AWG No. 14 and rated to a
minimum of 1875 watts, may be used.
If you plan to cut or drill a hole in the existing
fireplace for wiring, it is best to hire a professional to do this step in order to prevent personal
injury. To reduce the risk of fire, do not run the
power cord under rugs, carpets, etc. Arrange
the power supply cord away from high traffic
areas where it may pose a tripping hazard.
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
5
NEW CONSTRUCTION OR RENOVATION
Flame Control
Button
ON/OFF Power
Button
Temperature
LED
Temperature
Control Button
Remote Control
Receiver
FL
TM
Indicator
Light
Infrared Ray Exit
1. Select a location that is not prone to moisture
and is located at least 3 feet (or 0.9m) away
from combustible materials such as curtains or
drapes, furniture, bedding, paper, etc.
2. Place the unit in selected location to see how
it will look in the future.
3. Mark the desired location on the floor and
store unit in a safe, dry and dust free location.
4. Frame in an opening leaving at least 1/4"
(6mm) around the edge of the unit. Any new
wiring must be done in compliance with local
and national codes and other applicable regulations in order to reduce the risk of fire, electric
shock or other injuries. Therefore, it is strongly
recommended that you hire a professional to
complete any such work.
INSTALLING THE FIREPLACE INSERT
1. Once the site has been prepared, the fireplace
insert can be installed.
2. Make sure the switch is in the "OFF" position.
3. Plug the fireplace into a 15-amp/120 volt,
grounded outlet.
4. Push the fireplace insert so that the trim is
against the finished mantel or wall surface.
WARNING: GRILLS ON THIS ELECTRIC FIREPLACE CANNOT, IN ANY
WAY, BE COVERED AS IT MAY CREATE
A FIRE HAZARD.
Notes: Power supply service must be complete
prior to finishing, to avoid reconstruction.
Grills and air openings cannot be covered in
any circumstances.
OPERATING INSTRUCTIONS
The controls (see Figure 4 ) are located on the
bottom right corner of the unit.
1. Plug in your electric fireplace.
2. Main ON/OFF Power Switch: This switch
is located on the right side of the control panel
(see Figure 4 ). When the unit is on, the default
settings for the fireplace is HI ember bed and
flame and the heater is OFF.
Figure 4
3. Temperature Control Button and LED:
This button is located to the left of the Remote
Control Receiver (see Figure 4 ). The LED is
located to the right of the Flame Button. Push
button to cycle through the settings. When
this button is pushed, the LED will change to
its corresponding color; Green for LO, Orange
for MED, and Red for HI. When heater is on,
heat will emit through vents located above the
firebox opening panel (see Figure 6, page 7 ).
The heater has a built in thermostat so it will
shut off automatically once the set temperature
is reached. It will also turn on automatically
if the room temperature drops below the set
temperature.
Notes: When the heater is turned on for the
first time, it may release a slight, harmless odor.
This odor is a normal occurrence caused by the
initial heating of the internal heating elements
and should not occur again.
4. Flame Control Button: This button is located
to the left of the Temperature Button (see Figure
4 ). After power is on, push the Flame Control
Button to adjust flame and ember bed brightness. Press and release the Flame Control
Button to cycle through LO, MED, HI and OFF.
OPERATING BY REMOTE CONTROL
(see Figure 5 )
1. Plug in your electric fireplace.
2. Push the ON/OFF Power Button to turn unit
on. Power LED will light.
Figure 5
3. When operating the remote control, it must be
pointed at the sensor on the bottom PANEL.
4. The ON/OFF button at the top left of the remote
is the main ON/OFF power button. Pressing this
button activates the power to the unit.
5. To adjust the ember bed lighting and flame
brightness, press the "—" or "+" FLAME buttons.
There are six levels of brightness.
The HEATER button activates the heater. The
heater is pre-wet to the following temperatures:
HI will shut off when room reaches approximately 86° F (30° C). The LED will be red. MED
will shut off when room reaches approximately
75° F (24° C). The LED will be orange. LO will
shut off when room reaches approximately 64°
F (18° C). The LED will be green.
6. To turn off the fireplace, press the ON/OFF
button once. When you restart the fireplace
e with the remote control, all of the features
you had set will remain in effect. Notice: This
remote control must remain within 26 feet or 8
meters of the fireplace to be effective.
Note: Make sure your batteries are fully charged
and installed correctly in your remote control.
6
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
WARNING: ALWAYS DISCONNECT
Spring Clip
POWER AND ALLOW THE ELECTRIC FIREPLACE TO COOL BEFORE
PERFORMI NG ANY C LEANING,
MAINTENANCE OR RELOCATION OF
THIS ELECTRIC FIREPLACE. TURN
CONTROLS TO OFF AND REMOVE
PLUG FROM OUTLET OR TURN OFF
CIRCUIT BREAKER TO ELECTRIC
FIREPLACE.
BACK GLASS
1. The glass is cleaned in the factory during
assembly. During shipment, installation , handling, etc.. the glass surface may collect dust
particles. These can be removed by buffing
lightly with a clean dry cloth. To access the
back glass, refer to Figure 6 and the removal
process in the next section.
2. To remove fingerprints or other marks, the
glass can be cleaned with a damp cloth using
a good quality household glass cleaner. The
glass should be completely dried with a lint
free cloth or paper towel.
WARNING: DO NOT INSTALL REPLACEMENT BULBS THAT EXCEED
SPECIFIC MAXIMUM WATTS.
Your fireplace unit must be opened in order to
replace the light bulbs. To reduce the number
of times you need to open the unit, replace all
bulbs at the same time.
EMBER BED BULBS
1. Remove the door (see Figure 6 ) by grasping
the door firmly at the bottom and supporting
the top. Lift up and away.
2. From the bottom of the ember bed (on the
plastic), gently grasp and lift up log/ember bed
until front edge clears the grate tines. Angle
the ember bed (one end higher than the other)
to clear it from the front of the unit (do not pull
up on logs) (see Figure 7 ).
Figure 7
3. Release spring clip over one bulb (see
Figure 8 ).
4. Hold socket and pull out the old bulb.
3. In the event of glass breakage, vacuum all
remaining glass pieces with a shop vac. DO NOT
VACUUM WHILE PIECES ARE HOT! Remove
glass only with replacement parts specifically
for this heater. Never substitute material. Only
fully tempered safety glass may be used on
this heater.
BULB REPLACEMENT
WARNING: THE HALOGEN LIGHT
BULBS IN YOUR UNIT CAN BECOME
EXTREMELY HOT. ALLOW AT LEAST
10 MINUTES BETWEEN TURNING OFF
THE HEATER AND REMOVING THE
LIGHT BULBS TO AVOID ACCIDENTAL
BURNS.
There are a total of 4 halogen light bulbs (type
GX6.35 rated 120 volts, 35 watts) required for
the operation of your unit:
*2 bulbs provide illumination for the ember
bed beneath the log set.
*2 bulbs provide illumination for the flame
generation assembly.
*2 bulbs for replacement are also supplied.
Figure 8
5. Hold socket and push in new bulb (DO NOT
exceed wattage).
6. Replace spring clip.
7. Replace steps 4 through 6 for second
bulb.
8. Gently push log/ember bed down into
place.
9. Reinstall the door. Catch all four tabs in
the slots located at the four corners of the unit
inside of the outer frame. Ensure the slots on
the tabs engage the face frame as the door
drops into place downwards.
Figure 6
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
7
FLAME GENERATION BULBS
Spring Clip
Bulb
Screws
1. Hold the front glass panel, lift up and move
backwards to take out the front glass panel
(refer to Figure 6 ).
2. From the bottom, gently pull forward and lift
up log/ember bed until front edge clears the front
of the unit (do not pull up on logs).
3. Remove two screws on the top corners of the
glass that hold glass in place (see Figure 9 ).
Figure 9
7. Squeeze half of the drum cylinder (see Figure
11 ) until its top edge clears the top drum track.
Remove bottom edge of cylinder drum from the
bottom drum track. This will give you access
to the light bulbs.
Note: Do not exert excessive pressure on the
drum cylinder as this may cause damage.
8. Remove spring clip (see Figure 12 ). Hold
socket and pull out old bulb.
9. Hold socket and push in new bulb (DO NOT
exceed wattage). Replace spring clip.
10. Replace steps 8 and 9 for second bulb.
11. Insert bottom edge of removed cylinder half
into bottom drum track. Squeeze drum cylinder
until its top edge fits into top drum track.
12. With gloves, carefully replace glass. Slide
top of glass into metal slot and slide bottom
onto ledge.
13. Place brackets against glass and tighten
screws.
14. Gently push ember bed down until it rests
inside its area.
15. Replace grate and screws.
WARNING: TURN OFF THE FIREPLACE COMPLETELY AND LET COOL
BEFORE SERVICING. ONLY A QUALIFIED SERVICE PERSON SHOULD
SERVICE AND REPAIR THIS ELECTRIC
FIREPLACE.
4. With gloves and safety glasses in place, use
both hands to hold the bottom of the glass. Use
fingers to gently push the glass towards you
until the glass falls onto you hands. Gently hold
the glass, using both hands, and place glass on
smooth, soft surface to avoid breakage.
5. Remove screws and loosen and pull up and
away the flame board (see Figure 10 ).
Figure 10
6. Locate flame generation cylindrical drum.
Figure 11
Figure 12
WARNING: THE FIREPLACE MUST BE
UNPLUGGED/DISCONNECTED FROM
THE POWER SUPPLY PRIOR TO ANY
MAINTENANCE OR CLEANING IN ORDER TO REDUCE THE RISK ELECTRIC
SHOCK OR FIRE.
WARNING: THE HALOGEN LIGHT
BULBS IN YOUR FIREPLACE CAN
BECOME EXTREMELY HOT. ALLOW AT
LEAST 10 MINUTES BETWEEN TURNING OFF THE FIREPLACE AND REMOVING LIGHT BULBS TO AVOID THE
ACCIDENTAL BURNING OF SKIN.
CAUTION: Do not exceed a 35 Watt bulb.
Use of a higher rater bulb may result in a fire,
causing prperty damage, personel injury or
loss of life.
CAUTION: Do not touch the bulbs, oils from
your skin will damage them when they heat up.
Use gloves or cloth when handling bulbs.
8
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
PLACING GLOWING EMBERS
Remove the door (refer to Figure 6 ) by grasping
the door firmly at the bottom and supporting
the top. Lift up and away.
Place the orange plastic glowing ember coals
along the back of the ember bed, behind and
below the logs. Refer to Figures 13 and 14.
Reinstall the door. Catch all four tabs in the slots
located at the four corners of the unit inside of
the outer frame. Ensure the slots on the tabs
engage the face frame as the door drops into
place downwards.
ACCESSORY PARTS AND COMPONENTS
FOR THE MPE-27
The accessory parts and components listed on
this page are to be used only with your MPE-27
electric fireplace. Separate installation instructions are packaged with all accessories.
If you encounter any problems or have questions
concerning the installation or application of this
system, please contact your distributor. For the
name of your nearest distributor contact:
LENNOX HEARTH PRODUCTS
1110 West Taft Avenue
Orange, CA 92865
Model Catalog Number Weight
MPE-27 H3428 78 lbs.
ACCESSORY COMPONENTS
The following items are available for use with
this appliance.
Cabinet Surround Kit, Mantel
- Honey Oak H3432 SK-27O
Figure 13
Figure 14
Touch-Up Paint Kit (Gray) H5093 TPK-GR
Touch-Up Paint Kit
Repair of minor scratches and discoloration of
the appliance's painted surfaces may be accomplished with the use of this touch-up paint kit.
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
9
TROUBLESHOOTING DIAGRAM
1. Fireplace turns off and
will not turn on and an
audible beeping noise
can be heard.
2. Flame is fixed
(unmoving).
3. Dim or poorly visibly
flame or log set and
ember is not glowing.
4. Flame sputters.
POSSIBLE
CAUSES
Fireplace has overheated.
Wiring may be loose or the
flame motor may be defective.
Light bulb(s) burnt out or
wiring is loose.
Flame motor is defective.
WHO PERFORMS
CORRECTIVE ACTION
Homeowner
Qualified Service Technician
Homeowner
Qualified Service
Technician
CORRECTIVE ACTIONSYMPTOM
The appliance is protected with a safety device to
prevent it from overheating. If the fireplace should
overheat, a thermal switch will disconnect power to
the unit and will not come back on without being
reset. Reset it by turning the main power switch
off (or optional wall switch or wall thermostat, if
installed) and waiting 10 minutes, then turning it
back on. If the thermal switch continues to trip
repeatedly, contact a qualified service technician.
Inspect all wiring for loose connections. If the wire
connections are good, replace the flame motor.
Inspect all wiring for loose connections and repair
or replace if necessary. Inspect light bulbs and
replace if necessary.
Replace flame motor.
5. Remote control does
not work.
6. Circuit breaker trips or
fuse blows when the
unit is turned on.
Low batteries.
Unit switch and/or wall switch
in "ON" position.
Improper circuit current rating.
Homeowner
Qualified Service
Technician
Replace AA batteries in remote control. If problem
persists, there may have been loss of power to the
unit as a possible result from a power failure (i.e.
breaker tripped).
Turn off main power on/off switch (see Figure 4 )
and/or optional wall switch (if applicable).
Check the house circuit to ensure it is on a dedicated
circuit with proper Amp. rating. If the circuit breaker
continues to trip ( or blown fuses), inspect wiring
for a loose connection or a dead short. Repair or
replace wiring and/or connectors as necessary.
10
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
REPLACEMENT PARTS
10
9
1
2
8
4a
12
11
3
5
7
6
4b
Item MPE-27
No. DESCRIPTION Catalog No. Qty.
1. Bulb Kit, (10 Each, 35W halogen) H1623 1
2. Circuit Board and Remote Control Sensor H3863 1
3. Glass Mirror H3864 1
4a. Blower, Heating Element, and Access Panel Assembly H3865 1
4b. Fuse Plate Assembly (5 each) H5043 1
5. Flame Cylinder Assembly H3866 1
6. Flame Motor H3867 1
7. Log Assembly and Ember Bed H3868 1
8. Switch, Toggle (1 Each) H3869 1
9. Wire Harness H3870 1
10. Remote Control H3871 1
11. Panel, Flame Cover H3872 1
12. Panel Glass H3873 1
REPLACEMENT PARTS COMPONENT DIAGRAM
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
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The manufacturer reserves the right to make changes at any time, without notice, in design,
materials, specifications, prices and also to discontinue colors, styles and products.
Consult your local distributor for fireplace code information.
Printed in U.S.A. © 2005 by LENNOX HEARTH PRODUCTS
P/N 850,035M REV. D 06/2008
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NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
1110 West Taft Avenue
Orange, CA 92865
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