Thank you for purchasing the Jabra JX20 PURA headset. We hope
you enjoy it! This user manual will get you started and ready to
make the most of your headset.
about your Jabra JX20 Pura
JX20 PURA headset:
1
Light indicator (LED)
2
Charging socket
3
On/o switch
(rotate earpiece 90 degrees)
Fig. 1
1
JX20 PURA deskstand:
1
Light indicator
2
Charging socket
Fig. 2
1
Accessories:
Eargel
Fig. 3
4
2
3
2
Earhooks
4
Answer/end buttom
5
Volume up & down
6
Earhook connection
6
5
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What your headset does
Your Jabra JX20 PURA lets you do all this:
• Answer calls
• End calls
• Reject calls*
• Voice dialing*
• Last number redialing*
• Call waiting*
• Put call on hold*
• Multipoint - connect to two Bluetooth devices at the same time
Specications:
• Up to 6 hours talk time/standby time up to 200 hours
• Rechargeable battery with charging option from AC power
supply, PC via USB cable, or deskstand
• Less than 12 grams
• Operating range up to 10 meters (approx. 33 feet)
• Headset and hands-free Bluetooth proles
• Bluetooth specication (see glossary) version 2.0
GettinG started
You should follow three steps before using your headset:
1. Charge your headset.
2. Activate Bluetooth on your mobile phone (refer to the
manual for your mobile phone).
3. Pair your headset to your mobile phone.
The Jabra JX20 PURA is easy to operate. The answer/end button
on the headset performs dierent functions depending on how
long you press it.
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* Phone dependent
JABRA J X20 PURA
3
InstructionDuration of press
TapPress briey
Press Approx. 1 seconds
Press and holdMore than 3 seconds
CharGe your headset
Make sure that your Jabra JX20 Pura headset is fully charged
before you start using it. Use the AC adapter to charge from a
power socket, or charge directly from your PC with the USB cable
provided.
Please note: The lifetime of the battery will be signicantly reduced
if your device is left uncharged for a long period. We therefore
recommend that you recharge your device at least once a month.
1. Charging from your deskstand:
• Connect your USB cable/AC adapter to the deskstand. Place
your JX20 Pura headset in the deskstand as shown in g. 2.
2. Battery status indicators:
• When the headset is charging, it will indicate the amount of
power in the battery.
Charging your headset from AC adapter or USB cable:
What you seeWhat this means
LED ashes once
LED ashes twice
LED ashes three times
LED ashes four times75%-100% charged
LED soild whiteFully charged
0-25% charged
25-50% charged
50-75% charged
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Charging your headset from your deskstand:
What you seeWhat this means
LED oNo device in deskstand
1st. LED solidDevice in deskstand
1st. LED solid, 2nd. LED pulsing
1+2 LED solid, 3rd. LED pulsing
1+2+3 LED solid, 4th. LED pulsing
1+2+3 +4 LED solid, 5th. LED pulsing 75-100% charged
All LED´s solidFully charged
Check Battery status:
• When you are not in a call, tap either volume button.The LED
will ash in accordance with the AC adapter/USB charger
sequence above.
0-25% charged
25-50% charged
50-75% charged
turninG your headset on and off
• Gently turn the earpiece 90° clockwise to turn on the headset
(see g. 1).
• Gently turn the earpiece 90° anti-clockwise to turn o the
headset (see g. 1).
PairinG it With your Phone
The rst time you turn on your Jabra JX20 Pura it will automatically
enter pairing mode. In this case skip directly to point 2 below.
When pairing with a second device, or if you need to pair
manually, start with point 1 below.
1. Put the headset in pairing mode:
• Turn the headset on.
• Press and hold the answer / end button until the LED on the
back shines continuously.
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2. Set your Bluetooth phone to ‘discover’ the Jabra JX20 PURA:
JX20 PURA
JX20 PURA
JX20 PURA
• Follow your phone’s user manual. This usually involves going
to a “Setup,”“Connect” or “Bluetooth” menu on your phone and
selecting the option to search or add a Bluetooth device.
3. Your phone will nd the Jabra JX20 PURA:
• Your phone will nd the headset under the name “JX20 PURA”.
Your phone then asks if you want to pair with the headset.
Accept by pressing ‘Yes’ or ‘OK’ on the phone and conrm
with the passkey or PIN = 0000 (4 zeros). Your phone will
conrm when pairing is complete.
In case of unsuccessful pairing, put the Jabra JX20 PURA into
pairing mode manually (see pairing section).
WearinG style
The Jabra JX20 PURA is ready to wear without an earhook – simply
insert it in your right or left ear. If you prefer to use the earhook,
attach the earhook to the earhook connection (see g.1).
For optimal performance, wear the Jabra JX20 PURA and your
mobile phone on the same side of your body or within line of
sight. In general, you will get better performance when there are
no obstructions between your headset and your mobile phone.
hoW to
Answer a call
• Tap the answer/end button on your headset to answer a call.
End a call
• Tap the answer/end button to end an active call.
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Reject a call *
• Press the answer/end button when the phone rings to reject an
incoming call. Depending on your phone settings, the person
who called you will either be forwarded to your voice mail or
hear a busy signal.
Make a call
• When you make a call from your mobile phone, the call will
(subject to phone settings) automatically transfer to your
headset. If your phone does not allow this feature, tap on the
Jabra JX20’s PURA answer/end button to transfer the call to the
headset.
Activate voice dialing*
• Tap the answer/end button. For best results, record the voicedialling tag through your headset. Please consult your phone’s
user manual for more information about using this feature.
Redial last number *
• Double tap the answer/end button when the headset is on
and not in use.
Adjust sound and volume *
• Press the volume buttons (up or down) to adjust the volume
Call waiting and placing a call on hold*
This lets you put a call on hold during a conversation and answer
a waiting call:
• Press the answer/end button once to put the active call on hold
• Press the answer/end button to switch between the two calls.
• Tap the answer/end button to reject an incoming call.
* Functions marked with * are dependent on your phone
supporting these features. Check your phone’s user manual for
further information.
(see g.1).
and answer the waiting call.
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What the liGhts mean
What you seeWhat this means about your
Solid light
Quick ash every 5 seconds
for 1 minute
LED ashing for 1 second,
then 1½ second pause then
repeats
LED ashing twice and then
turning o
LED ashes once then solid
white
LED ashes once
LED ashes twice
LED ashes three times
LED ashes four times75%-100% charged
LED soild whiteFully charged
headset
The headset is in pairing
mode
Connected and not on active
call (reappears if you have
asked for battery status)
Incoming call
Pairing succeeded
Pairing failed
0-25% charged
25-50% charged
50-75% charged
multiPoint funC tion
The Jabra JX20 Pura is capableof having two mobile phones
(or other Bluetooth devices) connected to the headset at the
same time. This will give you the freedom of having only one
headset for both of your mobile phones.
To use multipoint function:
• Pair and connect phone A (see automatic pairing section).
• Pair and connect phone B (or other Bluetooth device).
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The primary phone at this stage is B, as this is the last device
you paired.
• Now reconnect phone A as described in your phone’s menu.
• Press the answer/end button on the headset to switch primary
phone settings from B to A and vice-versa.
• Your headset will remember which phone you last used for an
outgoing call and this will remain the primary device.
troubleshootinG & faQ
I hear crackling noises:
• For the best audio quality, always wear your headset on the
same side of the body as your mobile phone.
I cannot hear anything in my headset:
• Increase the volume in the headset.
• Ensure that the headset is paired with the phone (see pairing
section of manual).
• Make sure that the phone is connected to the headset – if it
does not connect either from the phone’s Bluetooth menu
or by tapping the answer/end button, follow the pairing
instructions.
I am having pairing problems:
• You may have deleted your headset pairing connection in your
mobile phone. Follow the pairing instructions.
Will the Jabra JX20 PURA work with other Bluetooth equipment?
• The Jabra JX20 PURA is designed to work with Bluetooth
mobile phones. It can also work with other Bluetooth devices
that are compliant with Bluetooth version 1.1 or higher
and support a headset, hands-free and/or advance audio
distribution prole.
I cannot use reject call, call on hold, redial or voice dialling:
• These features are dependent on the ability of your phone
to support a hands-free prole. Even if the hands-free prole
is implemented, reject call, call hold and voice dialing are
optional features which are not supported by all devices. Please
consult your device manual for details.
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need more helP?
1. Web:www.jabra.com (for the latest support info and online User Manuals)
2. E-mail:
Information: info@jabra.com
3. Phone:
support.uk@jabra.com
0800 0327026
takinG Care of your headset
• Always store the Jabra JX20 Pura with the power o and safely
protected
• Avoid storage at extreme temperatures (above 45°C/113°F –
including direct sunlight – or below -10°C/14°F). This can shorten
battery life and may aect operation. High temperatures may
also degrade performance.
• Do not expose the Jabra JX20 Pura to rain or other liquids.
WarninG!
Headsets are capable of delivering sounds at loud volumes
and high pitched tones. Exposure to such sounds can result
in permanent hearing loss damage. The volume level may
vary based on conditions such as the phone you are using, its
reception and volume settings, and the environment. Please read
the safety guidelines below prior to using this headset.
Safety guidelines
1. Prior to using this product follow these steps
• Before putting on the headset, turn the volume control to its
lowest level,
• Put the headset on, and then
• Slowly adjust the volume control to a comfortable level.
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2. During the use of this product
• Keep the volume at the lowest level possible and avoid using
the headset in noisy environments where you may be inclined
to turn up the volume;
• If increased volume is necessary, adjust the volume control
slowly;
and
• If you experience discomfort or ringing in your ears,
immediately discontinue using the headset and consult a
physician.
With continued use at high volume, your ears may become
accustomed to the sound level, which may result in permanent
damage to your hearing without any noticeable discomfort.
Using the headset while operating a motor vehicle, motorcycle,
watercraft or bicycle may be dangerous, and is illegal in some
jurisdictions. Check your local laws. Use caution while using your
headset when you are engaging in any activity that requires your
full attention. While engaging in any such activity, removing the
headset from your ear area or turning o your headset will keep
you from being distracted, so as to avoid accident or injury.
3. Keep out of reach of children
The plastic bags the product and its parts are wrapped in are
not toys for children. The bags themselves or the many small
parts they contain may cause choking if ingested. Never try to
dismantle the product yourself. None of the internal components
can be replaced or repaired by users.
Only authorised dealers or service centres may open the product.
If any parts of your product require replacement for any reason,
including normal wear and tear or breakage, contact your dealer.
Avoid exposing the product to rain or other liquids.
4. ACA TS028 – Ignition of ammable atmospheres
Do not use the Headset in environments where there is a danger
of ignition of ammable gases.
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Warrant y
Limited Two (2) -Year Warranty
GN A/S, warrants this product to be free from defects in materials
and workmanship (subject to the terms set forth below) for a
period of two (2) year from the date of purchase (“Warranty Period”).
During the Warranty Period, GN will repair or replace (at GN’s
discretion) this product or any defective parts (“Warranty Service”).
If repair or replacement is not commercially practicable or cannot
be timely made, GN may choose to refund to you the purchase
price paid for the aected product. Repair or replacement under
the terms of this warranty does not give right to any extension or
a new beginning of the period of warranty.
Claims under the Warranty
To obtain Warranty Service, please contact the GN dealer from
which you purchased this product or visit www.jabra.com for
further information about customer support. You will need to
return this Product to the dealer or ship it to the dealer or to GN
(if so indicated on www.jabra.com) in either its original packaging
or packaging aording an equal degree of protection. You will
bear the cost of shipping the product to GN. If the Product is
covered by the warranty, GN will bear the cost of shipping product
back to you after the completion of service under this warranty.
Return shipping will be charged to you for products not covered
by the warranty or requiring no warranty repair.
The Following information must be presented to obtain Warranty
Service: (a) the product, and (b) proof of purchase, which clearly
indicates the name and address of the seller, the date of purchase
and the product type, which is evidence that this product is
within the Warranty Period. Please further include (c) your return
address. (d) daytime telephone number, and (e) reason for return.
As part of GN/Jabra’s eorts to reduce environmental waste
you understand that the product may consist of reconditioned
equipment that contains used components, some of which have
been reworked. The used components all live up to GN/Jabra’s
high quality standards and comply with the GN product
performance and reliability specications. You understand that
replaced parts or components will become the property of GN.
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Limitation of Warranty
This warranty is only valid for the original purchaser and will
automatically terminate prior to expiration if this product is
sold or otherwise transferred to another party. The warranty
provided by GN in this statement applies only to products
purchased for use, and not for resale. It does not apply to open
box purchases, which are sold “as is” and without any warranty.
Specically exempt from warranty are limited-life consumable
components subject to normal wear and tear, such as microphone
windscreens, ear cushions, modular plugs, ear tips, decorative
nishes, batteries, and other accessories. This warranty is invalid
if the factory-applied serial number, date code label, or product
label has been altered or removed from this product. This
Warranty does not cover cosmetic damage or damage due to
misuse, abuse, negligence, Acts of Nature, accident, disassembling
or modication of, or to any part of, the product. This Warranty
does not cover damage due to improper operation, maintenance
or installation, or attempted repair by anyone other than GN or
a GN dealer which is authorized to do GN warranty work. Any
unauthorized repairs will void this warranty.
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS
WARRANTY ARE THE EXCLUSIVE REMEDY OF THE CONSUMER. GN
SHALL NOT BE LIABLE FOR ANYINCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS ORIMPLIED WARRANTY
ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
LAW, THIS WARRANT Y IS EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS AND IMPLIED WARRANTIES WHAT SO EVER, INCLUDING
BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PRACTICAL PURPOSE.
NOTE! This warranty gives you specic legal rights. You may
have other rights which vary from location to location. Some
jurisdictions do not allow the exclusion or limitation of incidental
or consequential damages or implied warranties, so the above
exclusions may not apply to you. This warranty does not aect your
legal (statutory) rights under your applicable national or local laws.
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CertifiCation and safety aPProvals
CE
This product is CE marked according to the provisions of the R & TTE
Directive (99/5/EC). Hereby, GN, declares that this product is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
For further information please consult http://www.jabra.com
Within the EU this device is intended to be used in Austria,
Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden, The Netherlands, United
Kingdom, and within EFTA in Iceland, Norway and Switzerland.
Bluetooth
The Bluetooth® word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by GN is under license. Other
trademarks and trade names are those of their respective owners.
Glossary
1. Bluetooth is a radio technology that connects devices, such
as mobile phones and headsets, without wires or cords over
a short distance (approx. 10 meters/33 feet). Bluetooth is safe
to use. It is secure too, so once a connection has been made
no-one can listen in and there is no interference from other
Bluetooth devices either. Get more information at
www.bluetooth.com.
2. Bluetooth proles are the dierent ways that Bluetooth
devices communicate with other devices. Bluetooth phones
support the headset prole, the hands-free prole or both. In
order to support a certain prole, a phone manufacturer must
implement certain mandatory features within the phone’s
software.
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3. Pairing creates a unique and encrypted link between two
Bluetooth devices and lets them communicate with each other.
Bluetooth devices will not work if the devices have not been
paired.
4. Passkey or PIN is a code that you enter on your Bluetooth
enabled device (e.g. a mobile phone) to pair it with your Jabra
JX20 Pura. This makes your device and the Jabra JX20 Pura
recognize each other and automatically work together.
5. Standby mode
for a call. When you ‘end’ a call on your mobile phone, the
headset goes into standby mode.
is when the Jabra JX20 Pura is passively waiting
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Dispose of the product according
to local standards and regulations.