Lennox ComfortSense 5500 User Manual

User Guide

Color Touchscreen
Programmable Thermostat

ComfortSense® 5500 (13H13)

2

TABLE OF CONTENTS

Features 2....................................

Temperature Dial Indicator 3....................

Home Screen 5................................

Selection Mode 9..............................

Menu Screen 11...............................

Features

The ComfortSense® 5500 Series thermostat is an
electronic 7-day, single-stage, programmable,
touchscreen thermostat. Features are:

S Large, clear color display that shows the cur

rent and set temperatures and time.

S Ergonomic design.

S Smooth Setback Recovery starts system

early to achieve setpoint at start of program
period.

S Compressor short-cycle protection (5 min

utes).

S Real-time clock keeps time during power fail

ures and automatically adjusts for daylight
savings time and leap year.

S Program Hold options allow user to override

the program schedule as desired by time and
date.

S Select individual days or groups of days to set

programming.

S Programmable fan offers increased perfor

mance when combined with whole home in
door air quality products.

3

Temperature Dial Indicator

2:31 am

heat−to

cool−to

80

inside

heat/cool

away

72°

78°

Schedule hold
until next period

X

waiting

0

Ⓒ

Ⓑ

Ⓐ

Ⓔ

Ⓓ

Ⓕ

Figure 1. Temperature Dial Feature

4

A. This is the maximum heat position indicator

on the dial. This object will be red in color.

B. This is the maximum cool position indicator

on the Dial. This object will be blue in color.

C. This is the location area where no system de

mand is active. In figure 1, the example would
be any temperature between 73°F and 77°F.

D. When there is an active call for heating, this

area of the dial will fade back and forth from
white to red.

E. When there is an active call for cooling, this

area of the dial will fade back and forth from
white to blue.

F. The yellow line indicates the actual room tem

perature on the temperature dial indicator.

5

Home Screen

2:31 am

heat−to

cool−to

inside

heat/cool

away

72°

78°

Schedule hold
until next period

X

0

Ⓒ

Ⓑ

Ⓘ

Ⓐ

Ⓘ

Ⓔ

Ⓕ

Ⓖ

Ⓗ

Ⓓ

Ⓔ

Ⓕ

80

waiting

Figure 2. Home Screen

6

Press the screen anywhere - the first press turns
on the backlight.

A. OPERATING MODE - press to access the

screen that will list available modes. Selectable
modes are heat/cool, heat only, cool only, off,
schedule 1, schedule 2, and schedule 3. In
addition fan operation can be set to on, auto or
circulate.

Heat and Cool (Auto-changeover)

Heat Only

Cool Only

Following a schedule

off

System if off

B. AWAY - Selecting AWAY will allow the user to

set the heating and/or cooling mode tempera
tures when away from home.

Press cancel to exit this screen and return
to the home screen and normal system op
erations.

cancel

C. Displays current time.

D. Menu - This will allow access to notifications,

performance report, schedules and set
tings.

7

E. This allows you to set the heat-to (if enabled)

temperature. Selecting the heat-to or tempera
ture dial position indicator will take you to the
temperature setting detail screen. The temper
ature dial will change from white to red when
heating is active.

F. This allows you to set the cool-to (if enabled)

temperature. Selecting the cool-to or temper
ature dial position indicator will take you to
the temperature setting detail screen. The dial
will change from white to blue when cooling is
active.

G. Displays the current indoor temperature.

H. Indicates the schedule is on hold until the next

time period or permanent.

1. Place the schedule on hold by pressing on

either the heat-to or cool-to location on the
screen. If an adjustment is required for the
temperature setting, this can be done now.

2. After approximately three seconds the
screen will display the override setting op
tions.

3. From the override setting screen, the op
tions are 1 hour, 2 hour or Permanent.
Make selection and then press set.

4. For the 1 or 2 hour setting the home screen
will indicate schedule hold until time indi
cated (i.e., 11:57 pm). To exit schedule hold,
press Ⓧ.

5. For the permanent setting the screen will in
dicate schedule hold permanently. To exit
schedule hold, press Ⓧ.

I. System Status Icons - Equipment operation

information appears along the left side of the
home screen. The displayed icons will indicate
heating demand, cooling compressor delay,
cooling demand or transitioning to next sched
ule setting (see table 1).

8

Table 1. System Status Icons

Red flames indicates the system is heating.

waiting

Snow flake indicates the next mode of operation will be cooling. Waiting indi
cates there is a compressor delay which is by default 5 minutes and not ad
justable.

Blue flames indicates the system is cooling.

Transitioning to next schedule setting.

9

Selection Mode

Press anywhere in the area indicated below to select how the system will operate.

2:31 am

heat−to

cool−to

78

inside

schedule 1

away

72°

78°

0

Figure 3. Home Screen (Accessing Mode Screen)

10

OPERATING MODES

1. HEAT/COOL allows the thermostat to switch

between heating and cooling automatically.

2. HEAT ONLY allows only heating demand.

3. COOL ONLY allows only cooling demand.

4. OFF indicates system has been turned off.

5. SCHEDULES (up to three can be set),

FAN-ON, AUTO and CIRCULATE (see Edit
Schedules on page 13 for customizing

schedules).

6. ON, AUTO and CIRCULATE - Select by

pressing the desired fan operation ON, AU
TO and CIRCULATE. When selected a green
check mark will be indicated.

If FAN mode AUTO, ON or CIRCULATE was se
lected during scheduling for the current period, the
thermostat will indicate the current fan mode in the
information display (FAN ON or FAN CIRC).

In the CIRCULATE mode, the user can cycle the
fan for a programmed period time of active time per
hour during periods of equipment inactivity (i.e.,
heating or cooling equipment not running).

Table 2. Fan Operation

on

Fan is NOT following the
schedule and runs contin
uously until it is changed
from the select mode.

auto

Fan will follow the fan set
ting in the selected sched
ule.

circu
late

Fan is following schedule
and cycles during periods
of equipment inactivity.
Circulate off time is
dependent on user
settings.

11

Menu

menu

performance report

notifications

13

edit schedules

settings

heat−to

cool−to

72°

78°

0

o

ol

Figure 4. User Menu Screen

12

NOTIFICATIONS

When a system error or reminder occurs, a pop-up
screen will appear indicating the condition.

S Error code notification pop-up can be dismiss

by pressing the back button. Contact the
dealer to resolve the issue.

S For notification, press either clear or set a fu

ture reminder.

Any active history for notifications (critical errors or
reminders will be listed under settings > notifica
tion.

If critical errors occur, they will also be displayed
under notifications as illustrated in figure 5. Press
the contractor info option for assistance.

notifications

critical

high temperature protection

error code: 0004

<

05/22 12:23pm

dealer info

Figure 5. Notifications - Critical

13

PERFORMANCE REPORT

This will display the total number of hours each
month that the system has been running. Example
would be for mar (March) 23H or 23 hours. To re
turn to the menu screen, press the house icon in
the upper left-hand corner of the screen.

EDIT SCHEDULES

NOTE: See Selection Mode on page 9 to run a
specific schedule.

From the HOME screen press the MENU and
press edit schedules option.

The edit schedules screen will allow section of up
too three separate schedules. On the edit sched
ules screen, each schedule can be renamed and
edited. See Figure 7 for editing schedules.

NOTE: If a fan mode is selected under the select
mode screen, it will over-ride any fan setting in in

dividual schedules.

edit schedules

>

schedule 1

add schedule

schedule 2

schedule 3

>

>

<

Figure 6. Edit Schedules Screen

14

edit schedules

schedule 1
schedule 2
schedule 3

schedule x

(rename)

select days
select mode

select days

individual days
week/weekend
al l 7 da y s

select mode

heat/cool
heat only
cool only

individual
days

monday
tuesday
wednesday
thursday
friday
saturday
sunday

wake
leave
home
night

week /
week
end

week
weekend

all 7 days

all days

wake
(rename)

time
cool-to
heat-to
fan

cool-to
and/or
heat-to

time
fan

select fan mode

select time or
delete period

If period
deleted

* A maximum of four time periods can be used. If
any time periods are deleted, an option to add a
time period back will appear on this screen.

*

Figure 7. Renaming and Editing Schedules

15

SETTINGS (USER)

user settings

>

fan

heat/cool

>

>

<

general

display

>

>

reminders

Figure 8. User Settings Options

Table 3. User Settings (Fan)

Setting
Selection

Function Description

fan

on, auto and
circulate

See table 2 for
detail descrip
tion.

16

Table 4. User Settings (Heat/Cool or Cool Only)

Setting Selection Function Description

heat / cool (gas or electric heat

ing is selected)

normal

Heats home to desired tempera
ture setting. Options are on or
off.

setpoint range

Heating limits with a default of
90°F. Range is 45°F to 90°F

Cooling limits with a default of
45°F. Range is 45°F to 99°F

cool only (option only appears
if no heating equipment is avail
able or configured)

setpoint range

Cooling limits with a default of
45°F. Range is 45°F to 99°F

reminders

Select reminders. The reminder setting screen will appear and a list
all of the predefined reminders plus the two custom reminders at the
end of the list.

NOTE: Your installer will need to change the name of the two available
custom reminders.

Select the desired reminder to set a date. By default all reminders are
set to disabled. Press disable for a specific reminder to choose from
3mon, 6mon, 12mon, 24mon or custom date.

When finished, press < to return to previous menu.

17

Table 5. User Settings (General)

Setting Selection Function Description

general - provides

information about
the thermostat and
settings for screen
lock, date & time
and language.

about

Displays information concerning thermostat
model number, serial number, hardware and
software revisions.

screen lock

Setting options are unlocked, partially, and
locked.

To set partially lock, create a three digit code.
Partially lock restricts access to the menu.

To set locked, create a three digit code. Lock
restricts access to anything on the screen.

NOTE: Partially Lock and Locked is set for one
instance only. Either would need to be set each
time it is desired to partially locked or locked the
screen. Master code is 864 in case user forget
their custom code.

date & time

Settings for 24-hour clock (military), daylight
savings, set time and date.

language

Languages available are English, Spanish,
Portuguese and French.

18

Table 6. User Settings (Display)

Setting Selection Function Description

display - Allows the user to

control some information that is
displayed on the home screen.

screen saver

Options are enable and disable.
Default is enabled. When
enabled only the time and inside
temperature is displayed on the
screen. Touching the screen will
restore all other details.

The backlight setting is also on
the same screen. Options are
continuous on or energy save.
Default is continuous on.

screen brightness

A horizontal adjustment bar is
provided to move from minimum
to maximum brightness.

temperature scale

°F for Fahrenheit or C° for
Celsius.

clean screen

This will disable the touchscreen
for 30 seconds.

19

INDEX

A

About, 17

Away, 6

B

Backlight, 18

C

Clean Screen, 18

Cool-To, 7

Critical Notifications, 12

D

Date and Time, 17

Display Settings, 18

E

Edit Schedules, 13

F

Fan Operation, 10

Features, 2

G

General Settings, 17

H

Heat-To, 7

Home Screen, 5

L

Language Selection, 17

M

Master Unlock Code, 17

Menu, 6, 11

N

Normal Setting, 16

Notifications, 12

O

Operating Modes, 6, 10

20

P

Performance Report, 13

S

Schedule Hold, 7

Schedules, 10

Screen Brightness, 18

Screen Lock, 17

Screen Saver, 18

Selection Mode, 9

setpoint range, 16

Settings, 15

Settings - User, display, 17

System Status Icons, 8

T

Temperature Dial Indicator, 3

Temperature Override Setting, 7

Temperature Scale, 18

U

Unlock Code (master), 17

® U.S. Registered Trademark

Model: 13H13
507500-01
4/2015
Supersedes 3/2015

©2015 Lennox Industries Inc.

Dallas, Texas, USA