Two versions available:
VRM2WBL tunes bands A1, B1, B2 and C1 in tuning range 470.100 to 691.175 MHz
VRM2WBM tunes bands B1, B2, C1 and C2 in tuning range 537.600 to 716.700 MHz
Hardware/Software Installation and Configuration
CAN RSS-Gen/CNR-Gen
Fill in for your records:
Essential Setup Steps for Operation
1) Install receiver modules, connect antennas and power supply
2) Install transmitter batteries and antennas
3) Identify and set operating frequencies on the receiver using
Smart TuneTM and set frequencies on the transmitters
4) Attach microphones and adjust transmitter input gain
5) Verify operation with a walk test through the area where the
system will be used
Service and Repair ............................................................. 30
Returning Units for Repair ................................................30
FCC Notice:
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Rio Rancho, NM, USA
3
Venue 2 Wideband Receiver
TM
Introduction
The Venue 2 Wideband receiver is a modular rack
mount design for use with a wide variety of transmitters from Lectrosonics and other manufacturers. The
VRM host assembly covers three frequency bands,
and the VRT modules covers a single band (three Lectrosonics blocks) as shown at right. VRT modules can
be installed in any combination or sequence within the
three band range of the host mainframe.
The Host Assembly
The Venue 2 mainframe assembly houses the power
supply, the antenna and RF distribution, the user
interface and control ports for up to six receiver
modules. With the modules sharing these resources,
a significantly lower cost per channel is realized with
no sacrifice in performance or quality. The built-in RF
multicoupler allows up to three mainframes to operate
from a single pair of antennas, for an additional cost
savings in a multi-channel system.
iQ Front-end Filtering
Each receiver module features a tracking
front-end filter that travels across the
spectrum to stay centered on the selected
operating frequency. Under certain conditions, the filter parameters change automatically to
minimize IM (intermodulation).
Tuning Range Designation
When the incoming RF signal is strong, the iQ filter
switches to a narrowband mode with greater loss for
additional suppression of signals above and below the
operating frequency. This mode is especially useful
in applications such as a live stage production where
transmitters are generally close to the receiver antennas. In these conditions, IM is prevalent, but the
signals that generate it are significantly reduced by the
narrowband filter mode.
When the incoming RF signal level weakens, the filter
switches to a wider bandwidth mode for maximum
sensitivity and extended operating range. The filter
tracks in fine incremental steps so that it is accurately
centered on the operating frequency.
Wireless Designer Software
The software provides an overall view of the
system, including all mainframes connected. The display is scalable to fit and screen
size and several color themes are provided.
Frequency coordination is fast and thorough. Scan
data may be imported and used in the coordination.
When individual carriers are moved manually, compatibility is instantly recalculated and displayed.
* Windows is a registered trademark of Microsoft Corp.
Vista is a trademark of Microsoft Corp.
4
LECTROSONICS, INC.
Digital Hybrid Wireless® Modular Receiver System
Important Safety Instructions
This symbol, wherever it appears, alerts
you to the presence of uninsulated dangerous voltage inside the enclosure -- voltage that may be sufficient to constitute a
risk of shock.
This symbol, wherever it appears, alerts
you to important operating and maintenance instructions in the accompanying
literature. Please read the manual.
When using your telephone equipment, basic safety
precautions should always be followed to reduce the
risk of fire, electrick shock and injury to persons, including the following:
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with a dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and third grounding
prong. The wider blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
11) Only use attachments/accessories specified by
the manufacturer.
12) Use only with the cart, stand,
tripod, bracket, or table specified
by the manufacturer, or sold with
the apparatus. When a cart is
used, use caution when moving
the cart/apparatus combination
to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or
when unused for long periods of time.
14) Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled
or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
15) WARNING -- TO REDUCE THE RISK OF FIRE
OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPARATUS TO RAIN OR MOISTURE.
16) The AC mains plug, or appliance coupler shall be
readily available to the operator as a means of
power disconnection, if applicable.
17) Unit shall be connected to a MAINS socket outlet
with a protective earthing connection.
18) Do not use this product near water for example,
near a bathtub, washbowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
19) Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
20) Do not use the telephone to report a gas leak in
the vicinity of the leak.
21) Use only the power cord and batteries indicated
in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes for
possible special disposal instructions.
22) “CAUTION: To reduce the risk of fire, use only No.
26 AWG or larger (e.g., 24 AWG) UL Listed or
CSA Certified Telecommunication Line Cord”
SAVE THESE INSTRUCTIONS
Rio Rancho, NM, USA
5
Venue 2 Wideband Receiver
Front Panel
Infrared port
The Venue 2 receiver mainframe (VRM2) serves as
a “host assembly” for up to six receiver modules. The
tracking receiver module (VRT2) can be mixed and
matched in the assembly in any combination to suit the
needs of various applications.
The mainframe front panel provides an LCD for system
setup, monitoring and troubleshooting. During normal
operation, the LCD shows RF and audio levels, diversity
status, pilot tone status (where applicable) and transmitter battery status (in certain modes) for all six receivers
at the same time. Individual screens for each receiver
provide additional information and adjustments.
A built-in analyzer scans the tunable spectrum of the
receiver to assist in finding clear operating frequencies.
The spectrum scan data is presented in a graphical
format on the LCD.
POWER Button
Turns the power on and off. A brief press also clears the
spectrum scan data after the spectrum analyzer has
been used. Press and hold the button for a few seconds
to turn the unit off.
Function Button
Used for various functions in selected Setup Screens as
labeled on the LCD.
Receiver select
buttons
Rotary encoder
Headphone
monitor
Alert indicators
LCD Screen
The LCD is a backlit, graphics-type Liquid Crystal
Display used to set up and monitor system operation.
Receiver Select Buttons
The six Receiver Select Buttons are used to select
individual installed receiver modules, for monitoring
via the PHONES jack and for setup and adjustment.
PUSH FOR MENU/SELECT Rotary Control
This control, called the MENU/SELECT control for
short, is a pushbutton switch and rotary knob used for
navigating and selecting setup menus and screens,
and for selecting parameters within the setup screens.
PHONES Jack and LEVEL Control
The LEVEL control is used to adjust the output level
of the front panel PHONES jack for individual channel
monitoring. It does not affect the output levels at the
rear panel XLR jacks. Only the audio from a single
receiver (or a diversity pair) selected via the Receiver
Select Buttons will be present at this jack.
The PHONES jack can also used as an audio output
for recording when using the Walk Test Recorder.
BACK Button
The Back Button is used to return to the previous menu
or setup screen.
6
LECTROSONICS, INC.
Digital Hybrid Wireless® Modular Receiver System
Rear Panel
Balanced audio
outputs
( )
( )
Antenna outputs
(loop thru)
The rear panel provides six balanced XLR audio outputs, antenna inputs, “loop thru” antenna outputs from
an internal multicoupler, a power jack with a locking
connector, plus USB and RS-232 serial ports for setup
and control.
Receiver Modules
Up to six receiver modules can be installed in each
mainframe. Spring tensioned clips retain the receiver
modules to maintain secure connections with the host
assembly.
Audio Outputs
Six balanced XLR audio output jacks connect the Venue
receiver to external equipment. By default, pin 2 is audio pos (+). The polarity of each output can be reversed
in the LCD setup menus or with the software.
Power Input
The receiver is powered from +10 VDC to +18 VDC,
with the center pin of the connector positive (+). The
input is diode protected to prevent damage if the power
is accidentally applied with reversed polarity. The connector includes a threaded locking sleeve.
RS-232 Port
A serial RS-232 interface is provided for setup and
control of a Venue 2 system from computers or other
devices using industry standard RS-232 communication
links.
Antenna inputs
Network control
interface
Antenna Inputs
The two outermost BNC connectors are provided for
use with right-angle whip antennas, cables from remote antennas, or cables from another Venue receiver. DC voltage can be supplied on these connectors
from an internal source to power remote RF amplifiers. The power is enabled via the front panel menu.
See the section on Antenna Use and Placement for
details.
Multicoupler Outputs
The built-in antenna multicoupler provides RF distribution for the six receiver modules and a “loop thru”
output at the same level to deliver the RF signal to
another Venue 2 receiver. The second receiver can
then feed a third receiver and so on, to create a
“stack” that operates with a single pair of antennas.
The result is very efficient use of rack space and a
cost savings by not having to purchase a separate
antenna multicoupler.
USB Port
Standard USB Version 1.1 port for setup and control
of the receiver from computer systems using
Windows® VistaTM, Windows 7/8/10 or Mac OSX
operating systems.
Balanced audio
outputs
Rio Rancho, NM, USA
7
Venue 2 Wideband Receiver
Hardware Installation
Receiver Modules
All modules must be within the frequency passband of
the host assembly. Frequency bands are marked on
the receiver modules.
When a module is set for Smart Diversity (antenna
phase switching), receiver modules can be installed in
any position in the mainframe chassis.
For ratio diversity operation, the module pair must be
on the same frequency band and positioned adjacent
to one another in the assembly as shown in the diagram on top of the mainframe chassis. This will enable
Opti-BlendTM panning to mix the audio from the two
modules.
4
5
6
Ratio Diversity Opti-Blend
LINK
LINK
TM
Channel Pairing
LINK
TM
3
2
1
Removing Receiver Modules
1. Turn the power off.
2. Gently pull outwards on the side panel and push
the top of the clip sideways to release it from the
slot in the side panel.
3. Pull outward on the module to release the connector and then lift it upward out of the chassis.
Holes in the underside of the chassis allow you to
grip the module on the top and bottom.
Rack Installation
1. Mount the receiver modules in the desired rack
location(s). There are no special ventilation requirements.
2. Connect the antennas or coaxial cables to the antenna upper input connectors on the rear panel.
Note: The frequency bandwidth of the antennas
must cover the range of the modules in use.
3. For multiple unit installations, a “loop thru” is available to feed two or three receivers from a single
antenna pair. Connect coaxial cables from the
multicoupler outputs on the first receiver to the
antenna inputs on the next receiver in the stack.
Installing Receiver Modules
Turn the power off.
The receiver modules interface with the main assembly through multi-pin connectors on either side of the
chassis. Insert the module straight down and then slide
it toward the main housing to insert the connector pins.
The module should sit flush against the side of the
housing.
Caution: Make sure the connectors align correctly. Do
not force the module onto the tab. Excessive force may
damage the connectors.
Align the ridge on the retaining clip with the slot in the
chassis and press the clip downward until the ridge
snaps into the slot in the side panel.
( )
( )
( )
( )
( )
( )
The upper connectors are the inputs connected
to the antennas on the first unit in the stack. The
lower connectors are the outputs that feed the
next assembly in the rack.
4. Plug the power supply into a suitable outlet and
plug the power connector into the Power Input
Jack.
5. Turn down the audio inputs on all the externally
connected equipment, then connect cables to the
appropriate Audio Output XLR Jacks.
8
LECTROSONICS, INC.
Audio Outputs
Venue
Audio
Slee
Slee
Serial
Serial
LecNet Device to PC
Balanced XLR audio outputs on the rear panel can be
used to drive balanced or unbalanced inputs at line
level on any type of mixer, recorder or other type of
audio equipment.
( )
( )
Note: When the modules are paired for diversity
operation, the audio will appear at both XLR jacks
associated with the module pair.
Digital Hybrid Wireless® Modular Receiver System
Router/Switch
Output
(+)
(-)
2
3
1
SHIELD
Input
(+)
(-)
SHIELD
Balanced with 3-wire cable
(+)
2
3
(-)
1
SHIELD
SHIELD
(+)
Unbalanced with 3-wire cable
(+)
2
3
(-)
1
SHIELD
SHIELD
(+)
Unbalanced with 2-wire cable
Connections for Computer Interface and
Serial Control
USB and Ethernet
Connection to a computer is normally made via the
USB or Ethernet ports. Multiple units are easily connected using a USB hub or a network switch.
NOTE: Audio is not passed through these ports.
They are used only for setup and control.
( )
( )
( )
( )
USB hub
RS-232
A computer or control interface can also be made via
the RS-232 serial port on the rear panel. The connector is a 3.5 mm TRS type. Wiring to 9-pin and 25-pin
D-Sub connectors is as follows:
S
3.5 MM
R
Stereo Plug
T
Tip
LecNet Device Transmit
Ring
LecNet Device Receive
ve
Gnd
LecNet Port
Wiring Diagram, 9 Pin D-Sub
9 or 25 Pin Female
D - Subminiature
N/CCD
RX
TX
DTR
Gnd
DSR
RTS
CTS
N/CRI
1
2
3
4
Host
5
Port
6
(PC)
7
8
9
USB
Rio Rancho, NM, USA
Wiring Diagram, 25 Pin D-Sub
Tip
Ethernet
( )
( )
LecNet Device Transmit
Ring
LecNet Device Receive
ve
Gnd
LecNet Port
Sig Gnd
Chassis Gnd
RTS
CTS
DSR
DTR
3
RX
2
TX
7
Host
1
Port
4
(PC)
5
6
20
9
Venue 2 Wideband Receiver
LCD Interface
When the receiver is turned on, LCD will show the
model number, firmware version and serial number
during the boot sequence. When the sequence is completed, the Main Window will display the status and
activity of the installed receivers.
Setup and monitoring can be done directly on the front
panel keypad interface. It is worthwhile to become familiar with the front panel controls even if you only use
it for monitoring and to check settings.
BACK button
Receiver select buttons
Receiver
installed,
no Tx active
Receiver
installed,
Tx active
Rotary encoder
Navigating the Menus
Three menus are provided for complete system setup:
• Top Menu for overall system settings
• RX Menu for setup of the receiver modules
• TX Menu for setup of the transmitters
Press the rotary encoder to enter the menu system.
The first screen that appears is the Top Menu with
links to the RX (receiver) and TX (transmitter) menus.
Selected menu is shown at top left
Link to RX Menu
Turn the rotary encoder to navigate through the available items. The selected item appears highlighted in
the center of the LCD. Press the rotary encoder to enter the setup screen for the selected item, or navigate
to another menu.
The first item that appears in the RX and TX menus is
a link back to the top menu.
Link to TX Menu
No receivers installed
The menu structure is comprehensive but easy to
navigate. Three menus provide easy access to setup
screens and monitoring.
Top Menu
These are the system level settings that are common
to all channels.
Rx Menu
Each receiver module has unique settings
Tx Menu
The settings for transmitters with IR ports can be
configured in the receiver and then transferred to the
transmitters via the IR ports.
Refer to the Menu Map on the following pages for a
listing and descriptions of all menu items.
10
LECTROSONICS, INC.
Using Setup Screens
When a menu item is selected, a setup screen will
open to enable adjustments and settings to be made.
The setup screen may be for a simple, two-state setting like Lock/Unlock, or may provide a display that
allows scrolling through the available receiver modules
and options, or include multiple settings. Examples of
the various screen types are presented below.
The Lock/Unlock screen is typical of the single item
screens. Simply press the encoder to highlight EDIT,
then rotate the encoder to select the value or setting.
Digital Hybrid Wireless® Modular Receiver System
The FREQ ADJUST setup screen in the RX Menu
shown here is another type of a multiple module setup
screen. The difference from the previous example is
that this type presents multiple settings within each
receiver setup screen.
When the setup screen opens, a “stack” of the installed
modules will be presented.
Top bar lists the current menu and screen
Press the rotary encoder to highlight the EDIT function and
rotate the encoder to change the value.
Multiple item setup screens like the Smart NR (Smart
Noise Reduction) example below allow scrolling
through the options in a “stacked” arrangement.
In this example, rotate the encoder to point at
CHOOSE RX, then press the encoder to highlight it.
Rotate the encoder to select the desired receiver.
After selecting the receiver, press the encoder and rotate it to select EDIT. The noise reduction mode will be
highlighted. Rotate the encoder to the desired mode.
CHOOSE RX allows scroliing
through receiver “stack”
EDIT allows frequency to be
changed on selected receiver
Rotate the encoder to select CHOOSE RX and press
the encoder to highlight it. Rotate the encoder to select
the desired receiver module.
After the module is selected, press the encoder and
rotate it to select EDIT and press the encoder to
highlight it. Rotate the encoder to select the item to be
edited within the selected module.
The item to be edited is
enclosed in brackets
EDIT function highlighted
After the item is selected (brackets) press the encoder
to highlight it and rotate the encoder to adjust the setting or value.
NOTE: The RX and TX Menus present multiple
item setup screens like the above example,
where the same setting can be made on multiple
channels. Some setup screens in the Top Menu
allow scrolling through multiple parameters in the
same manner as the above example.
Rio Rancho, NM, USA
Item is highlighted for adjustment
11
Venue 2 Wideband Receiver
Setup Details
Direct Access to Receiver Setup
Basic adjustments to each receiver can be made in a
single screen available with the numbered Receiver Select button below the frame of each receiver. These
buttons operate only from the Main Window.
Receiver select buttons
A setup screen opens for that channel, with RF and
audio settings displayed.
Selected receiver
Selected item indicated by brackets
Rotate the Rotary Encoder to select the function at
the bottom of the screen, then press the encoder to
enable it.
Audio Output Levels Setup
The output level of the installed receiver modules can
be adjusted in a single setup screen in the RX Menu.
Icons representing “sliders” are presented for level
adjustments. The level shown for each channel is
expressed in dBu.
The items at the bottom of the screen are used for
adjustment of the module output and for adjustment
of the mixer, recorder, etc. that is connected to the
receiver.
Selects the receiver
to be adjusted
Allows adjustment
when highlighted
When TONE is enabled, a 1 kHz tone is produced at
the output of the selected module. The tone simulates
the audio level that will be produced when the transmitter on this channel is fully modulated.
Tone output for
adjustment of
external device
• SEL RX highlights the function name, allowing
the selected receiver to be changed by rotating
the rotary encoder
• EDIT enables the items on the screen to be
changed. Rotate the encoder to select the item,
then press the encoder to highlight it and change
the value. Press the encoder again to deselect it
and navigate to other items
• VIEW TX displays the transmitter settings
• RX MENU switches the display to the receiver
setup menu
Ruled lines over and
under selected item
Function is highlighted
Press OK to
save settings
Press the encoder or BACK to deselect the item.
The modulation level of the transmitter is displayed in
the Main Window and in the receiver setup screen.
NOTE: The tone will not generate the displays
shown below, since it is turned off when the
AUDIO OUTPUT setup screen is exited.
Modulation (audio level)
Full modulation (onset of limiting)
12
LECTROSONICS, INC.
Digital Hybrid Wireless® Modular Receiver System
Modulation (audio level)
Full modulation (onset of limiting)
Transmitters also have modulation indicators such as
the LEDs on the SM Series models.
Optimizing the Signal to Noise Ratio
Given the information above, the optimum signal to
noise ratio is achieved when the least amount of gain
is applied to the signal, since gain (amplification) is the
source of noise buildup.
The transmitter input preamp is the low noise gain
stage at the beginning of the signal chain. The ideal
setup is to have this be the only gain stage, and subsequent stages be at unity (zero gain/loss). Attenuation
(loss) in a subsequent stage is OK unless it requires
another gain stage to compensate for it.
1) Set the transmitter gain so that full modulation is
achieved on louder peaks in the audio
2) Set the receiver output level as high as possible
without overloading the connected device it is
feeding (mixer, recorder, etc.). Use a line level
input on the connected device whenever it is
available. This minimizes the gain needed in the
device and maximizes the signal to noise ratio.
Diversity Pairing
Navigate to the DIVERSITY LINK screen in the RX
Menu. Press the encoder to open the setup screen.
Modulation LEDs (audio level)
Signal Level -20 LED -10 LED
Less than -20 dB Off Off
-20 dB to -10 dB Green Off
-10 dB to +0 dB Green Green
+0 dB to +10 dB Red Green
Greater than +10 db Red Red
Full modulation is achieved when the -20 LED first
turns red. The output level of the receiver reaches
maximum at this point, when the limiter in the transmitter begins to operate.
The output level control on the receiver is basically an
attenuator, so the signal to noise ratio changes very
little across the entire adjustment range.
Selected receiver pair
marked by brackets
Highlight to select
receiver pair
Highlight to set diversity mode
of selected receiver pair
Select CHOOSE RX on the bottom of the screen and
rotate the encoder to select the desired pair. Highlight
EDIT and rotate the encoder to make the setting.
Rio Rancho, NM, USA
The receiver icons are arranged so that adjacent units
are paired when the RATIO mode is set. When the
SWITCHED mode is set, the units operate independent of one another.
13
Venue 2 Wideband Receiver
Talkback Setup
Talkback is a special function that re-directs the audio
output of the transmitter in use to a different receiver
module when a button is pressed on the transmitter.
The normal use is to provide a “com” channel so the
person using the transmitter can have a direct line to
the crew or production staff. The HH hand held transmitter provides a programmable switch on the housing
that can be configured for this function. The switch
function is configured from the LCD menu on the
transmitter.
Programmable button
Button
(none)
Mute
Ta lkBk
As long as the button is held in, the audio will appear at the designated talkback channel rather than
the channel used for program audio. A simple setup
screen in the Venue 2 receiver makes it easy to designate channels with this function enabled and which
output will deliver the talkback audio.
Group Tuning
Up to 32 frequencies can be stored in each of four
groups labeled U, V, W and X. The groups are commonly used to make setup easier for specific locations
and purposes.
A setup screen is provided to assign each receiver to a
particular group. The group frequencies can be edited
by selecting MODIFY GRP.
Select the
receiver
Assign the
receiver to
group
Change frequencies
within a group
About Active Alerts
When a system fault occurs, such as a short in an antenna input when antenna power is turned on, the alert
LED on the front panel will start blinking.
Selected receiver
(channel)
Highlight to select
the receiver
Highlight to
change settings
If multiple channels have talkback enabled and share
the same talkback channel, the audio outputs from
all of them will appear simultaneously (mixed) at the
talkback output channel if multiple buttons are pressed
at the same time.
Alert LED
NOTE: In the case of shorted antenna input, the
antenna power will also be turned off.
When the Alert LED is blinking, navigate to the SYSTEM INFO screen on the LCD to read and reset the
alert message.
A description of the fault will appear in the display. If
there is more than one fault, the highest priority ot
most recent will appear. When it is reset, the next one
in the list will appear.
14
LECTROSONICS, INC.
Digital Hybrid Wireless® Modular Receiver System
Top Menu SYSTEM INFO
Firmware and hardware versions and the serial number of the unit is listed in the SYSTEM INFO screen.
Resetting to Factory
Defaults
Navigate to SYSTEM INFO in the Top Menu and press
the encoder to enter the screen.
IR Transmitter Setup
The IR (infrared) port simplifies transmitter setup by
sending the settings saved in the receiver to an IR enabled transmitter. The IR port is located on the receiver
front panel next to the power switch.
The transfer is initiated by the receiver. Navigate to
the SETTINGS item in the TX MENU and press the
encoder to open the setup screen. Select the desired
transmitter channel.
Highlight SYSTEM DEFAULT and press the encoder.
Highlight OK in the next pop-up screen and press the
encoder to restore the factory default settings.
The default settings are as follows:
Level
Phase
TxBatt
SmartNR
Compat
Tuning
DivMode
LockSet
RxCh
+00 dBu
NORMAL
AA ALK
NORMAL
Dig. Hybrid
NORMAL MODE
Switched
NOT LOCKED
8, 0
After the transmitter channel is selected, choose either
SEND FREQ to send only the frequency or SEND ALL
to send all settings that appear on the LCD.
Select either SEND FREQ or SEND ALL
Hold the transmitter with its IR port facing the receiver
front panel within two feet or so. Press the encoder to
start the transfer. The receiver LCD will display a message during the transfer.
Confirmation that the transfer has been completed will
be displayed on the transmitter LCD.
Rio Rancho, NM, USA
15
Venue 2 Wideband Receiver
Smart Tune
Clear frequencies can be discovered automatically using the SmartTuneTM utility. Navigate to SMART TUNE
in the TOP MENU and press the encoder. A listing of
the installed receiver modules will appear.
The number of scan passes can be set from 1 to 10. A
single pass will identify xed RF signals such as television broadcasts. Multiple passes stand a better chance
of catching intermittent signals or those that fluctuate
in strength fairly often. Of course, multiple scans takes
more time, but it is a good idea if there is time for it.
Use the 6 buttons under the LCD to select the channels to be included in the scans. Press each button
to check the corresponding box in the display (enable
the channel) and press the button again to remove the
check mark (disable the channel).
TM
After selecting the receiver to use for the scan, select
START and press the encoder. The START item will
change to STOP while the scanning is taking place.
The scanning will build a graphical representation of
the RF activity within the tuning range of the receivers.
The scanning will take place from left to right and continue repeating until STOP is selected and the encoder
is pressed, and the scanning is paused.
While paused, the spectrum can be manually explored
by scrolling through the display. Select and highlight
SCROLL and rotate the encoder to move the cursor
through the scan results.
For a closer view of the scan data, deselect SCROLL,
then select ZOOM IN and press the encoder. The display with magnify the scan results and the screen can
be scrolled in a close-up view.
Select BEGIN and press the encoder to start the
scanning process. RX1 (channel 1) will be scanned
first, and when a clear frequency is identified, a pop up
screen will appear displaying the results and a prompt
to turn on a transmitter on the newly discovered frequency. An option to send the settings to an
IR enabled transmitter is also presented on the
pop up screen.
Manual Scanning
Spectrum scanning can be conducted manually to
research RF activity. Navigate to the SCAN item in the
TOP MENU and press the encoder. Then select the
receiver to use for the scan the icon shown below.
To select a clear frequency, scroll to an area in the
spectrum with little or no RF energy and press the
BACK button on the front panel. A pop up display will
appear prompting for a choice of OLD or NEW. Select
NEW to change the receiver to the frequency shown
on the display. The display with then return to the
SCAN menu item.
16
LECTROSONICS, INC.
Firmware Update
Firmware updates are detailed in the Wireless Designer software help file. Launch the software and click
on Online Help, then on Venue2 Receiver Setup and
Monitoring, then on the item for updating firmware.
System Restore
If a firmware update fails, the receiver will need to
be restored with the following procedure. Review the
Firmware Update Procedure in the online help before
proceeding.
1) Remove power from the VRM2 - you have to
actually remove the DC power cable on the rear
panel of the unit.
2) Using a paper clip, or similar object, depress the
small, white, unmarked button recessed into the
front panel to the left of the headphone jack. This
is the Recovery Mode button.
Digital Hybrid Wireless® Modular Receiver System
5) Open Wireless Designer, and proceed to update
the firmware using the normal steps, EXCEPT
be sure to click and mark the “Recovery Mode”
check box at the bottom of the screen.
Recovery Mode check box
NOTE: The sample image above shows the DR
receiver front panel, with a different location of
the Recovery Mode button
6) Follow the on-screen instructions. If the firmware
update is successful, an on-screen message will
appear as confirmation.
When the process is complete, turn the receiver
off and then back on again to verify that the unit
is operational.
Wireless Designer
Software
Download the Wireless Designer software installer
from the web sites under the SUPPORT tab at:
Recovery Mode button
3) While keeping the Recovery Mode button depressed, plug in the DC power jack to the rear of
the unit. The LCD will light up but be blank.
4) The unit will now be in the “Recovery Mode.” Release the Recovery Mode button.
Rio Rancho, NM, USA
http://www.lectrosonics.com/US
Wireless Designer only needs to be installed the first
time the software is used. Once the software is installed, updates are available by simply clicking on an
item in the Help Menu.
NOTE: If Wireless Designer is already installed,
you must uninstall it before attempting to install a
new copy.
Firmware Update
Instructions
Firmware updates are made with a file downloaded
from the web site and the Venue 2 connected via USB.
The USB port on requires a micro-B male plug on the
connecting cable. The other end of the cable would
normally be a USB A-Type male connectorto fit the
most common type of USB jack used on computers.
Refer to Help in Wireless Designer software for the
procedure.
17
Venue 2 Wideband Receiver
TOP MENU
DETECT takes an inventory of the receiver
modules installed in the mainframe and
displays the results in an on-screen table.
SMART TUNE is an automatic process that
scans the tuning range of all modules and
automatically finds clear frequencies. The
screen prompts the operator to set up
transmitters one at a time to the newly discovered
frequencies and turn them on before proceeding.
Menu Map
TOP MENU
DETECTSMART
TX MENU
TUNE
SPECTRUM SCAN launches a manual
scanning procedure where each receiver
module is scanned one at a time, with the
results presented in a graphical display.
LOCK PANEL prevents changes from
being made with the front panel controls.
BACK LIGHT adjusts the brightness of the
LCD. Four different levels are available.
ANTENNA POWER turns the DC bias
power on the antenna inputs off and on.
The DC bias is used to power remote
amplifiers used at the antenna end of long
coaxial cable runs.
NETWORK SETUP provides screens to
define the parameters for network protocol
and connections.
RS232 SETUP provides a screen where
the baud rate can be set from 9600 to
115200.
TX MENU
NOTE: Some items in this menu work only with
Lectrosonics transmitters.
TOP MENU links back to the Top Menu for
overall system setup.
SETTINGS is used to get settings from and
send settings to a Lectrosonics transmitter
on each channel. The LCD shows a listing
of the frequency and nine configuration
settings on a single screen.
SETTINGS
RX MENU
FREQ ADJUSTAUDIO LEVEL
TX BATTERY
COMMAND VIEW opens a screen that
displays the commands received from a
remote control device or computer and the
replies sent back by the receiver.
SYSTEM INFO displays the receiver serial
number, hardware and firmware revisions,
and the active alerts. Active alerts shown
on this screen are error messages that list
the details of faults in the receiver. When a fault occurs,
the white LED on the right side of the front panel will
blink, prompting the operator to view this screen.
18
NOTE: The transmitter settings can be made in
the receiver and then transferred via IR (infrared)
to the transmitter if it is so equipped. Later model
Lectrosonics transmitters offer this feature.
TX BATTERY selects the battery type used
in each transmitter.
TX AUDIO GAIN adjusts the input gain of
each channel to match the microphone or
instrument level delivered to the transmitter
to optimize the signal to noise ratio and
minimize distortion.
LECTROSONICS, INC.
Digital Hybrid Wireless® Modular Receiver System
SPECTRUM
SCAN
TX AUDIO
GAIN
SMART NR
LOCK PANEL
LF ROLLOFF
PHASE
BACK LIGHT
TX PHASE
RX LINK
ANTENNA
POWER
PROG SWITCH
COMPAT MODE
LF ROLLOFF adjusts the low frequency
roll-off point of each transmitter to suppress
subsonic noise or to suit individual preferences.
TX PHASE selects the polarity (phase) of
the audio signal in each transmitter.
PROG SWITCH defines the function of a
programmable switch present on some
Lectrosonics transmitter models. The
switch function can be configured as audio
mute, power on/off, talkback or no function.
AUTO ON enables the transmitter to turn
back on automatically when a battery is
replaced, eliminating the need to manually
turn it back on. The function can be enabled or disabled.
TX PANEL LOCK locks out the membrane
switch panel to prevent inadvertent changes being made. In the locked mode, the
programmable switch (if available) is still
operational, so it can still be used to turn power off and
on. To unlock the panel, navigate to the Locked item in
the menu and select No.
NETWORK
SETUP
AUTO ON
TALKBACKGROUP
RS232 SETUP
TX PANEL
LOCK
TUNING
COMMAND
VIEW
BATT TIMER
SQUELCH BP
SYSTEM INFO
TX BACKLIGHT
MODULE
POWER
STEP SIZENARROW BAND
BATT TIMER is a function in the receiver
that monitors the accumulated operating
time of each transmitter. Rechargeable
batteries maintain almost a constant
voltage across the discharge cycle, so monitoring the
voltage drop provides only very short notice near the
end of life before the battery stops working. The best
way to monitor rechargeable batteries is to run a test
to determine how long it will run the transmitter, then
use the timer to assess the remaining time.
TX BACKLIGHT sets how long the back-
light on the transmitter LCD will stay turned
on. The options may vary between different
transmitter models.
STEP SIZE sets the increments for fre-
quency adjustment at 100 or 25 kHz.
NARROW BAND is used to restrict the
scanning and tuning adjustments on the
receiver to a single block when used with a
single block transmitter.
(see next page)
Rio Rancho, NM, USA
19
Venue 2 Wideband Receiver
RX MENU
TOP MENU links back to the Top Menu for
overall system setup.
FREQ ADJUST opens a setup screen to
manually select the frequency of each
receiver module.
NOTE: The setting for 100 or 25 kHz frequency
increments is in the TX Menu under STEP SIZE,
selectable on a per channel basis.
AUDIO LEVEL is used to adjust the output
level of each receiver. The built-in tone
generator is also enabled in this screen.
SMART NR sets the desired noise reduction mode for each channel: NORMAL,
FULL or OFF.
PHASE sets the polarity (phase) of each
output to the desired value: NORMAL or
INVERTED.
RX LINK (DIVERSITY LINK) selects
adjacent receivers to be paired for Ratio
Diversity operation, or to be operated
individually with Antenna Phase Switching
Diversity.
COMPAT MODE sets the DSP-based
compatibility mode for each channel.
NOTE: If your Lectrosonics Transmitter is
the receiver to Euro Digital Hybrid Wireless
set to Nu Hybrid Compatibility Mode, set
HYBR). Make certain the COMPAT mode is set
to match the mode in the transmitter for optimum
audio quality.
®
(EU
TALKBACK enables the Talkback Mode on
the desired channels and selects the
output channel for the talkback audio.
GROUP TUNING opens setup and editing
screens to select and modify user defined
frequency groups U, V, W and X, or NONE
for each receiver module.
SQUELCH BP bypasses the squelch
(muting) function on a per module basis for
diagnostic purposes.
level of the sound system or recorder before
bypassing the squelch. Very loud noise will be
present at the bypassed channel.
CAUTION: Reduce the gain or volume
MODULE POWER turns the power ON or
OFF on each receiver module. Normally
used to prolong operating time when the
receiver is powered by battery.
20
LECTROSONICS, INC.
Connecting to a Network
A basic network is composed of several devices:
• Router or server
• Ethernet switch
• Client devices
An example of a simple network is a modem used in a
home for internet access via a telephone or cable TV
connection. There are actually three different devices
built into the box that is typically called the “modem.”
• Modem - connects to the ISP (Internet Service
Provider) via telephone or cable TV service
• Router - creates the network; identifies and organizes the connected devices and allows participation in the network
• Ethernet switch - synchronizes the network
traffic between multiple devices; usually 4 cabled
connections and one WiFi wireless connection in
a typical home modem
A network connection from a computer to the Venue
2 receiver can be made via a network using Wireless
DesignerTM software.
Digital Hybrid Wireless® Modular Receiver System
Enable DHCP with With Wireless Designer and a
USB connection:
Connect the computer to the Venue 2 receiver via
the USB port. Launch Wireless Designer. Turn on
the Venue 2 receiver, or turn it off and back on if it’s
already turned on. Wait for the receiver to fully boot
up (the main window appears).
In Wireless Designer, click on Connect (Live) in the
upper left corner of the screen, then on Connect via USB... A dialog box opens and the receiver will appear with its serial number. Click on the receiver and
then on OK to open the control panel.
Click on Settings, then Network, then click in the
checkbox next to DHCP Enable to make sure a check
mark appears.
Router/Server
Ethernet Switch
Venue 2 Receiver
Other Devices
Each device in the network is identified with an IP address registered with the router or server. Assignment
of the IP address is the first step in connecting the
Venue 2 to a network.
IP Address Assignment
An IP address for the Venue 2 receiver can be assigned by a network administrator, or obtained from the
server or router automatically using DHCP enable in the
receiver.
Enable DHCP with the LCD interface:
Press the rotary encoder and navigate to the Top Menu
then to NETWORK SETUP. Press the encoder and
highlight SELECT PARAMETER. Navigate to the DHCP Enable item. Highlight EDIT and rotate the encoder
to select YES on the display. Press the BACK button
several times to return to the main window.
Disconnect Wireless Designer from the receiver. Click
on Connect (Live)... in the top left of the control
panel, then click on Disconnect From and then on
the receiver name that appears.
Connect to a Network
NOTE: Make sure an IP address has been
assigned to the receiver before trying to connect
to a network.
Connect the network cable to the ethernet port on the
receiver, then cycle the receiver power off and back
on. The IP address will be assigned to the receiver by
the router/server when the receiver boots up.
Look at the IP address in the LCD screen where you
enabled DHCP, or you can re-connect to the receiver
via USB and view the IP address on the software
control panel screen where you enabled DHCP in the
check box. Jot down the IP address.
Open Wireless Designer and click on Connect via Network... Enter the IP address and click on Search.
When the receiver appears in the dialog box, click on
OK to enter the control panel.
Rio Rancho, NM, USA
21
Venue 2 Wideband Receiver
Multi-channel System
Checkout
Interference can result from a wide variety of sources
including TV station signals, other wireless equipment
in use nearby, or from intermodulation within a multichannel wireless system itself. Regardless of how the
frequencies were coordinated, a final checkout procedure is always a good idea.
Scanning with the RF spectrum analyzer built into the
Venue 2 system will identify external RF signals, but
it does not address the compatibility of the selected
frequencies.
Wireless Designer software provides an excellent
frequency coordination function that integrates scan
data and carriers into the calculations. The results are
highly reliable, but if time allows, it is also a good idea
to conduct a final test with the following procedure.
1. Set up the system for testing.
Place antennas in the position in which they
will be used and connect to the receivers. Place
transmitters about 3 to 5 feet apart, about 25 to
30 feet from the receiver antennas. If possible,
have all other equipment on the set, stage or
location turned on as well, especially any mixing
or recording equipment that will be used with the
wireless system.
2. Set all receivers on clear channels.
Turn on all receivers, but leave the transmitters
off. Observe at the RF signal strength indicator
for each receiver module. If a signal is present,
change the frequency to a clear channel where
no signal is indicated. If a completely clear channel cannot be found, select the frequency with
the lowest RF level indication. Once all receiver
modules are on clear channels, go to step 3.
3. Turn each transmitter on one at a time.
Start with all transmitters turned off. As you turn
on each one, look at the matching receiver to
verify a strong RF signal is received. Then, look at
the other receivers and see if one of them is also
picking up the signal. Only the matching receiver
should indicate a signal. Change frequencies on
either system slightly until all channels pass this
test, then check again to see that all channels are
still clear as done in step 2.
4. Turn each transmitter off one at a time.
With all transmitters and receivers turned on, turn
each transmitter off one at a time, in turn, and
look at the RF level indicator on the matching
receiver module. The RF level should disappear
or drop to a very low level. If it does not, change
frequency on that receiver and transmitter and try
it again. When a clear frequency is found, turn the
transmitter on and move on to the next channel.
IMPORTANT: Any time a frequency is changed
on any of the systems in use, you must start at
the beginning and go through this procedure
again for all systems. With a little practice, you will
be able to do this quickly and wave yourself some
grief.
22
LECTROSONICS, INC.
Antennas
Digital Hybrid Wireless® Modular Receiver System
Use and Placement
The Venue 2 mainframe is designed for rack mounting.
Although it can be operated with two whip antennas, it
is best to use remote antennas such as the SNA600 or
ALP Series for optimum reception. Position the remote
antennas at least three or four feet apart and not within
three or four feet of large metal surfaces. If this is not
possible, try to position the antennas so that they are as
far away from the metal surface as is practical. It is also
good to position them so that there is a direct “line of
sight” between the transmitter and the receiver antennas.
In situations where the operating range is less than
about 100 feet, the antenna positioning is much less
critical. The length and type of cabling between antennas and the system, however, is critical. Long cable
runs can experience significant signal loss. Lectrosonics offers in-line RF amplifiers to compensate for this
signal loss. Contact your dealer or the factory for more
information.
A wireless transmitter sends a radio signal out in all
directions. This signal will often bounce off nearby walls,
ceilings, etc. and a strong reflection can arrive at the
receiver’s antennas along with the direct signal. If the
direct and reflected signals are out of phase with each
other and similar in strength, a cancellation or “dropout” may occur. A dropout can sound like audible noise
(hiss, swishing or a “shhht” sound), or in severe cases,
may result in a complete loss of both the carrier and the
sound. Moving the transmitter even a few inches can
change the sound of the dropout, or may even eliminate
it. A dropout situation also may be either better or worse
as a crowd fills or leaves the room.
Using Remote Antennas
Remote antennas can be placed at a distance from
the receiver to optimize reception. To overcome loss
in long coaxial cable runs, a Lectrosonics UFM Series
inline RF filter/amp should be positioned at the far
end of the coaxial cable, close to the antenna.
With the amplifier in this position, g ain is applied
ahead of the loss to maximize the signal to noise ratio
of the antenna system.
NOTE: It is best practice to enable this DC
power ONLY when a UFM remote amplifier or
active antenna is used. Some antennas may
present a short to the power supply. While the
power supply is fused and it is unlikely that
damage would occur, it is always best to disable
the DC when it is not in use.
The receiver offers two different diversity reception
methods which overcome most dropout problems. In the
event, however, that you do encounter a dropout problem, first try moving one of the remote antennas at least
three or four feet from its current location. If dropouts
are still a problem, try moving the antennas to entirely
different locations.
Lectrosonics transmitters radiate power very efficiently,
and the receivers are very sensitive, which reduces
dropouts to an insignificant level. If, however, you do encounter dropouts frequently, call the factory or consult
your dealer. There is probably a simple solution.
Rio Rancho, NM, USA
23
Venue 2 Wideband Receiver
Front Mounted Antennas
The internal coaxial cables and connectors can be
moved to the front panel if so desired, using small flat
blade and Phillips screwdrivers.
WARNING: Always unplug the receiver before
performing this procedure.
Step 1
Remove receiver modules, plastic end connector covers and front panel jack covers on both sides of the
receiver.
Step 3
Remove the four screws holding the chassis cover,
then remove the cover by lifting the rear up.
CAUTION: The exposed components on the
circuit board are sensitive to static shock.
Wear an anti-static wrist strap grounded to
the housing of the receiver to avoid damaging
the components.
Step 2
Remove the front panel hole caps.
The hole caps have locking tabs to
retain the cap when installed.
Use a flat blade screwdriver and
depress the locking tabs on one side
Locking tabs on
opposite sides
Press down on the tabs with a flat blade screwdriver
while pushing outward on the cap with thumb or
With one side of the cap released, use the handle of
the screwdriver to press firmly on the back of the cap
to remove it from the front panel.
of the hole cap while pushing outward
on the cap. The cap will move outward
slightly to release the tabs on one side
of the plug.
finger to release one side
Step 4
Remove the nuts and washers from the upper two
BNC connectors and route the coaxial cables to the
front panel.
24
LECTROSONICS, INC.
Digital Hybrid Wireless® Modular Receiver System
Step 5
Align the flats on the BNC connectors with the flats in
the holes in the front panel and secure them with the
lock washers and nuts.
Step 6
Route the coaxial cables underneath the front panel
jack covers, replace the covers and tighten the screws.
Step 9
The coaxial cables should route toward the front of the
receiver as shown so the cable fits loosely under the
jack covers. Finger tighten the SMA connectors on the
circuit board.
SMA connectors
Step 10
Replace the chassis cover. Insert the tabs on the front
of the cover first, then gently press outward on the rear
panel to allow the cover to slip into place and tighten
the four screws securing the cover.
Coaxial cable
Step 7
Turn the receiver over and make sure the tabs on the
jack covers sit flush with the bottom of the receiver
chassis.
Step 8
Press the hole caps into the holes on the rear panel.
Rio Rancho, NM, USA
25
Venue 2 Wideband Receiver
Accessories and Common Replacement Parts
Remote Antennas
ALP Series LPDA (log periodic dipole array) models
SNA600A folding dipole antenna
ALP Kit mounting hardware
Coaxial Cable
ARG2 coaxial cable - 2 ft. length
ARG15 coaxial cable - 15 ft. length
ARG25 coaxial cable - 25 ft. length
ARG50 coaxial cable - 50 ft. length
ARG100 coaxial cable - 100 ft. length
Coaxial RF Amplifier
UFM230 broadband RF amplifier - 230 MHz BW
UFM50 narrowband RF amplifier - 50 MHz BW
ALP500
ALP620
SNA600A
ALP650
Common Replacement Parts
DCR15/4AU power supply
24088 Pre-coordinated frequency groups (folded
sheet)
Frequency selection steps: Selectable; 100 kHz or 25 kHz
Digital latency: • 1.5 mS (receiver only - hybrid
mode)
• 3.0 mS (receiver and transmitter
in hybrid mode)
• 3.0 mS (receiver only - analog
compatibility mode)
The 3.0 mS latency in analog compatibility mode time aligns the audio
from analog and hybrid transmitters when they are used together in a
Venue system.
Wideband Multicoupler: Built in antenna mulitcoupler
covers a 230 MHz range.
Pilot tone: 25 to 32 kHz; 5kHz deviation;
unique pilot tone frequency for
each selected carrier frequency
(Hybrid mode)
FM Detector: Digital pulse counting detector
@ 300 kHz
Audio Performance (overall system):
Frequency Response: 32 Hz to 20 kHz (+/-1dB), overall
system (400 Series mode)
THD: 0.2% (typical) (400 Series mode)
SNR at receiver output (dB) In Hybrid operating mode:
SmartNRNo limiting w/ Limiting
OFF103.5108.5
NORMAL107.0111. 5
FULL108.5113.0
Input Dynamic Range: 125 dB (with full transmitter
limiting)
Audio Output Level: -35 dBu to +8 dBu, in 1 dB
increments
LCD: High resolution graphical display
Power Requirements: 10 VDC/2A to 18 VDC/1.2A
Weight: 4.4 lbs. (1984 grams) with
six modules
Dimensions: 19”W x 1.75”H x 7.75”D (panel to
rear jacks)
(48.26 cm x 4.45 cm x 19.67 cm)
(Note: the dual envelope “soft” limiter provides
exceptionally good handling of transients using
variable attack and release time constants. The
gradual onset of limiting in the design begins
below full modulation, which reduces the
measured figure for SNR without limiting by
4.5 dB).
Specifications and Features subject to change without notice.
Note: Some specifications apply only when the
receiver is operating in the Digital Hybrid (400
Series) mode.
Rio Rancho, NM, USA
27
Venue 2 Wideband Receiver
Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equipment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the interconnecting cables and then go through the TROUBLESHOOTING section in this manual.
We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop
attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose connection, send the unit to the factory for repair and service. Don’t attempt to adjust any controls inside the units. Once
set at the factory, the various controls and trimmers do not drift with age or vibration and never require readjustment.
There are no adjustments inside that will make a malfunctioning unit start working.
LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment. In warranty repairs
are made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged at a modest flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it
does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by
phone for out-of-warranty repairs.
Returning Units for Repair
For timely service, please follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by letter or by phone. We need to
know the nature of the problem, the model number and the serial number of the equipment. We also need a
phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help
speed your repair through our receiving and repair departments. The return authorization number must be
clearly shown on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the
proper packing materials. UPS is usually the best way to ship the units. Heavy units should be “double-boxed”
for safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or
damage to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
Mailing address: Shipping address: Telephone:
Lectrosonics, Inc. Lectrosonics, Inc. (505) 892-4501
PO Box 15900 561 Laser Rd., Suite 102 (800) 821-1121 Toll-free
Rio Rancho, NM 87174 Rio Rancho, NM 87124 (505) 892-6243 Fax
USA USA
The equipment is warranted for one year from date of purchase against defects in
materials or workmanship provided it was purchased from an authorized dealer. This
warranty does not cover equipment which has been abused or damaged by careless
handling or shipping. This warranty does not apply to used or demonstrator equipment.
Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any
defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot
correct the defect in your equipment, it will be replaced at no charge with a similar new
item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.
This warranty applies only to items returned to Lectrosonics, Inc. or an authorized
dealer, shipping costs prepaid, within one year from the date of purchase.
This Limited Warranty is governed by the laws of the State of New Mexico. It states the
entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any
breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR
ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT
SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF
LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE
EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which
vary from state to state.
581 Laser Road NE • Rio Rancho, NM 87124 USA • www.lectrosonics.com
+1(505) 892-4501 • fax +1(505) 892-6243 • (800) 821-1121 US and Canada • sales@lectrosonics.com
22 October 2019
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