Lectrosonics SPN812 User Manual

SPN Mixers
Digital Matrix Processors
1624
INSTALLATION and STARTUP GUIDE
812
This manual covers the following models: SPN2412 SPN1624 SPN1612 SPN812
Visit the ASPEN Support web site:
www.lectrosonics.com/aspensupport/
Also link from the home page: www.lectrosonics.com
See
Quick Start
Essential Settings
on page 5
Fill in for your records:
Serial Number:
Rio Rancho, NM, USA www.lectrosonics.com
SPN Mixers
2
LECTROSONICS, INC.
Important Safety Instructions
Installation and Startup Guide
This symbol, wherever it appears, alerts you to the presence of uninsulated danger­ous voltage inside the enclosure -- voltage that may be sufficient to constitute a risk of shock.
This symbol, wherever it appears, alerts you to important operating and mainte­nance instructions in the accompanying literature. Please read the manual.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrick shock and injury to persons, includ­ing the following:
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with a dry cloth.
7) Do not block any ventilation openings. Install in ac­cordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radia­tors, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience recepta­cles, and the point where they exit from the appara­tus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15) WARNING -- TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.
16) The AC mains plug, or appliance coupler shall be readily available to the operator as a means of power disconnection, if applicable.
17) Unit shall be connected to a MAINS socket outlet with a protective earthing connection.
18) Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
19) Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
20) Do not use the telephone to report a gas leak in the vicinity of the leak.
21) Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for pos­sible special disposal instructions.
22) “CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified Telecommunication Line Cord”
SAVE THESE INSTRUCTIONS
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SPN Mixers
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LECTROSONICS, INC.
Installation and Startup Guide
FCC Part 15 Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired opera­tion.
CAUTION: Changes or modifications not expressly approved by Lectrosonics, Inc. could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer­ence when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.
Table of Contents
Important Safety Instructions................................................ 3
FCC Part 15 Compliance ........................................................ 4
Inspection of the Unit ............................................................. 4
Introduction ............................................................................. 6
Quick Start Essential Settings .............................................. 6
Front Panels ............................................................................ 7
Rear Panels ............................................................................. 8
Hardware Installation ........................................................... 10
Installing the chassis into a rack ......................................... 10
Cables ................................................................................ 10
Audio Connectors .............................................................. 10
Audio Inputs – Unbalanced ................................................. 10
Audio Outputs ..................................................................... 11
Programmable Inputs .......................................................... 11
Programmable Outputs ....................................................... 11
Programmable Outputs (cont’d) .......................................... 12
ASPEN to PC RS-232 Port Wiring ...................................... 12
Crestron/AMX RS-232 Port Wiring...................................... 12
Cabling Of Stacked Units .................................................... 12
Using the LCD ....................................................................... 13
Software and Firmware Updates ......................................... 16
Stacking Multiple Units ........................................................ 16
Creating an ASPEN Installer Disk ....................................... 17
Firmware Update Procedure ................................................ 17
Software Installation ............................................................ 18
USB Driver Installation ......................................................... 19
Using the Software GUI
for Minimum Setup ........................................................ 20
Stacking Multiple Units ........................................................ 21
Refer to the Help Files .......................................................... 21
Service and Repair ............................................................... 22
Returning Units for Repair .................................................. 22
Inspection of the Unit
Compare the packing list enclosed with the unit with the original order. Inspect all items for damage. Immediately call 1-800-821-1121 to report any items that are miss­ing or damaged. The sooner you notify us, the sooner you will get any needed replacement items shipped to your location.
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SPN Mixers
Introduction
The ASPEN digital matrix provides a maximum of 48 total outputs, but there is no limit to the number of in­puts that can be added to a system by stacking multiple units. Input only units deliver outputs to the digital bus, so they are always used with a host mixer or confer­ence unit to provide physical audio outputs.
ASPEN Series mixers are built around two “building block” board assemblies. One is an 8 in/12 out mixer, and the other is a 16 channel input only design. These two building blocks are combined in various configura­tions to create various processor models:
• SPN8128input,12outputmixer,1RU
• SPN161216input,12outputmixer,2RU
• SPN162416input,24outputmixer,2RU
• SPN241224input,12outputmixer,2RU
Input only processor models include:
• SPN16i16channels,1RU
• SPN32i32channels,2RU
Other processor models include:
• SPNConferenceteleconferenceInterface,1RU
• SPNDNTDantenetworkinterface,1RU*
All models fully support the 48 outputs provided by the digital matrix, regardless of how many physical outputs are present on the rear panel. Any physical output can deliver the signal from any output in the matrix.
Every input includes a dynamic noise reduction filter to enhance dynamic signals and suppress steady state noise. This unique algorithm is a single ended, frequen­cy selective process that significantly reduces noise from one or multiple sources.
When multiple units are stacked, Master and Slave units are automatically detected and configured. All data and audio from the Slave units in the system is gathered in the Master, so a single connection between a computer and the Master allows access to all units in the stack. The throughput latency of all audio inputs in a stack is automatically synchronized to maintain abso­lute signal phase at the audio outputs.
Quick Start Essential Settings
Install the ASPEN Software before connecting
the processor to the computer USB port.
Wiring and Cable Connections
All inputs, outputs and control devices must be securely connected following the pinouts and polarity shown on pages 7 thru 9.
Interconnect Multiple Units
When multiple units are used, interconnect them via the ASPEN ports on the rear panels. (see page 9)
Critical Settings for Mixer Models
Several settings must be made before the processor will pass signals correctly:
• Inputlevelsmustbeset
• Crosspointsmustbedened
• Outputlevelsmustbeset
The settings can be made using the computer interface or with the LCD. (see pages 10 and 16)
Special Settings for SPN Conference
If the sound system includes an SPN Conference pro­cessor, two of the final mixes must be used to generate the input signals for the AEC (acoustic echo canceller) and another mix must be routed to the telephone send connection. Details for this critical setting are included in the Installation Guide for the SPN Conference.
Signal Processing
Audio quality is significantly improved by using the vari­ous signal processing functions included in all channels. There is no “gas gauge” and no limitation of DSP re­sources regardless of how many processes and stages are enabled.
Every input channel includes settings for:
• Delay
• Noisereductionlter
• Equalization
• ADFE(autodigitalfeedbackeliminator)
• Compressor
Every output channel includes settings for:
• Delay
• Equalization
• Compressor
• Limiter
*SPNPower12 is to be developed at a future date
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LECTROSONICS, INC.
Front Panels
Dual-board models in 2RU chassis include a front panel LCD and rotary style navigation control for adjustment without the need for a computer interface. Single board models require a computer interface for setup and adjustment.
Installation and Startup Guide
The headphone output is used to monitor each final mix for diagnostics and system checkout. LEDs on the right side of the front panel indicate communications through serial and ethernet ports, provide an alert indicating an error, activity during firmware updates and power status.
LCD
1612
812
Headphone Monitor
Headphone Monitor
Used to monitor individual final mix buses as selected on the LCD. Standard 1/4 inch jack and level control. Drives both channels of stereo headphones.
On single board, 1RU models, the processor must be connected with the ASPEN control panel to gain access to the headphone monitor channel selection.
LCD
Allows setup and adjustment of most operating param­eters and for minor adjustments without a computer interface.
Navigation/Select
Control
USB Port
Standard USB connector for the setup and control of a DMTH4 from an Windows® XP, Vista or 7 computer
system*withUSBinterface.
Status LEDs
Comm LED - blinks to indicate USB, RS-232 and ether­net communication
Alert LED - blinks to indicate fault or error, glows white during firmware updates
Power LED - glows to indicate power ON
Comm LED
POWER SwitchUSB Port
Power LED
Alert LED
Navigation/Select Control
Used to navigate menus and make value selections and settings on the LCD.
*Windows is a registered trademark of Microsoft Corp.
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SPN Mixers
Rear Panels
SPN1624
SPN 1624
DATECODE
S/N LABEL
100-240V
50/60Hz 30W
Cooling Fan
Outlet
Adaptive Proportional Gain Mixing US Patent 5,414,776
RS-232
PROG IN
PROG IN
ETHERNET
Programmable Input
and Output Ports
SPN812
S/N LABEL
100-240V
50/60Hz 15W
SPN 812
RS-232
Power Inlet RS232
Serial Port
Above are examples of SPN mixers in 1RU and 2RU versions built around the 8 in/12 out board. Dual board models share a common power supply, RS-232 and Ethernet ports. The ASPEN ports and Programmable Input and Output ports are dedicated to each board.
PROG IN
ETHERNET
DATECODE
Ethernet
Port
Power Inlet
The switching power supply will operate with line volt­ages between 100 and 240 VAC. The inlet socket is a standard 3-pin C14 type that accepts any cordset with a C13 connector.
Cooling Fan
The microprocessor monitors the internal temperature of the processor and controls the variable speed fan as needed. Operating temperature is very well regulated.
RS-232 and Ethernet Ports
Each host assembly provides RS-232 and Ethernet ports for communication with the microprocessor. The ports can be utilized simultaneously for monitoring, setup and control.
GND
+5V
PROG OUT
ASPEN PORTS
GND
+5V
PROG OUT
GND
+5V
PROG OUT
ASPEN
Ports
Balanced Outputs
OUTPUTS
OUTPUTS
OUTPUTS
Balanced Outputs
Balanced Inputs
INPUTS
INPUTS
INPUTS
Balanced Inputs
ASPEN Ports
This gigabit bus transports audio and data from one board to the next through CAT-6 cabling and RJ-45 con­nectors. Processors are normally installed with the Mas­ter unit on top and Slave units below it. The cabling is then connected from the uppermost jack on one board to the lowermost jack on the unit just above it. See page 9 for more information.
Balanced Inputs
Every mic/line input is a balanced, differential type with adjustable gain from -10 to +60 dB. Connectors are a standard 5-pin Phoenix depluggable type with adjacent channels sharing a common ground.
Balanced Outputs
All outputs are a balanced, differential type. Channels 1 through 8 and 17 through 24 on each board are nomi­nal line level outputs with gain adjustment from OFF,
-69 to +20 dB. Channels 9 through 16 on each board are the same, except switchable attenuation of 20 and 40 dB is also available to reduce the output to the “mic level” range.
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LECTROSONICS, INC.
SPN1612
Installation and Startup Guide
SPN 1612
SPN2412
SPN 2412
DATECODE
S/N LABEL
100-240V
50/60Hz 30W
DATECODE
S/N LABEL
100-240V
50/60Hz 30W
Adaptive Proportional Gain Mixing US Patent 5,414,776
Adaptive Proportional Gain Mixing US Patent 5,414,776
RS-232
RS-232
PROG IN
PROG IN
ETHERNET
PROG IN
PROG IN
ETHERNET
GND
+5V
PROG OUT
ASPEN PORTS
GND
+5V
PROG OUT
GND
+5V
PROG OUT
ASPEN PORTS
GND
+5V
PROG OUT
OUTPUTS
OUTPUTS
INPUTS
INPUTS
INPUTS
17
18
21
19
20
22 23 24
INPUTS
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Hardware Installation
Installing the chassis into a rack
Install the chassis so that the cooling fan vent is not blocked. Mount with 4 rack screws using the appropri­ate mounting holes. Use nylon washers to prevent damage to the front panel’s finish when tightening the mounting screws.
All ASPEN processors have internal switching power supplies that can tolerate voltages ranging from 100 to 240 VAC. Use an approved power cord with an IEC 60320 C13 connector.
Cables
It is recommended to use lacing bars for cable strain relief when mounting in a rack. Use only professional audio cable with proper shielding – typically, two con­ductor plus ground/shield.
Audio Connectors
The analog audio inputs and outputs are connected through 5 pin de-pluggable connectors. Strip the insula­tion back 1/8 to 3/16” but do not tin (apply solder to) the leads. Insert the wire into a de-pluggable connec­tor, leaving less than 1 mm of bare wire exposed, then tighten the retaining screw.
Audio Inputs – Unbalanced
Unbalanced audio sources include items such as consumer VCR’s, DVD players, etc., which can be con­nected with either two wire or three wire cables. The (+) terminal of the source is connected to the (+) terminal of the processor. The shield and (–) connections are made as shown here.
Three wire cables should have the shield connected to the (–) connector at the source end of the cable.
Source
Unbalanced source to
ASPEN input – 3-wire cable
Two wire cables should have a jumper between the processor (–) input and ground.
Shield
Processor
Caution: Do not overtighten the screws.
Retaining Screw
(Do not overtighten)
5-pin depluggable
connector
Do not leave more than
1 mm of exposed wire beyond the connector.
Do not apply
solder to leads
Note the labeling on the rear panel for the positive and negative leads. Ground is shared between two connec­tions (the center pin).
Note: ASPEN processors do not have a “pin 1 problem.” Inputs and outputs are true differential connections.
Source
Shield
Processor
Unbalanced source to
ASPEN input – 2-wire cable
Audio Inputs – Balanced
Balanced audio sources connect to the processor in­puts in a straight “pin to pin” configuration.
Shield
Source
Processor
Balanced source to
ASPEN input
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LECTROSONICS, INC.
Installation and Startup Guide
10K Linear Potentiometer
CCW
CW
+5V To Programmable Input Pin
Gnd
Contact Closure as Programmable Input
To Programmable Input Pin
Gnd
DC Voltage Source as Programmable Input
To Programmable Input Pin
0VDC (Off) to +5VDC (On)
Gnd
Potentiometer Connection for
Analog Control of Gain
Audio Outputs
The line outputs are a balanced differential configura­tion which can drive balanced or unbalanced inputs on other audio equipment with the wiring shown here.
Balanced output to a balanced input is a straightforward “pin to pin” configuration.
Shield
Output
Destination
Balanced output to
balanced destination
Balanced output to unbalanced input with a 3-wire cable is connected with the cable shield added to the (–) terminal on the destination input.
Shield
Output
Destination
Programmable Inputs
Programmable inputs are provided to enable external control over a variety of parameters. Each input can respond to a contact closure, a DC voltage source, or the variable voltage output from a potentiometer. The following illustrates common connections to the pro­grammable input pins.
Programmable
Inputs
Programmable
Outputs
Ground
Balanced output to unbalanced
Balanced output to unbalanced input with a 2-wire cable is connected with the output (–) connected to the cable shield at the processor output.
Output
Balanced output to unbalanced
destination – 3-wire cable
Shield
destination – 2-wire cable
Destination
+5VDC
Programmable Outputs
Programmable outputs are used for several purposes:
• indicatethecurrentstateofaprogrammableinput
• monitoractivityontelephoneorcodecinterfaces
• monitoractivepresetchanges
Each programmable output is the electrical equivalent of a contact closure to ground. When a programmable output is “active,” it conducts current to ground. When the programmable output is “inactive,” no current flows to ground. The maximum usable voltage for the pro­grammable outputs is 40 V and they will safely conduct up to 100 mA DC continuous.
Both LEDs and 5V relay coils can be powered by the +5 V DC pins on the programmable input connector, as long as the maximum combined current for all LEDS and relay coils does not exceed 100 mA.
(see next page)
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380 Ohms
Pro gr amma b le Output Pi n
380 Ohms
Programmable Output Pin
1N4001 or equi v .
Exte r na l DC V oltag e Source (<40VDC)
Rel a y Coi l
Coil current <100mA
Pro gr amma b le Output Pi n
Relay is on when the programmable output is active
+5VDC
+5VDC
GND
LED is ON when the programmable output is active
GND
LED is OFF when the programmable output is active
LED
380 TO
500 OHM
10K LINEAR POT
CW
CCW
IN 1
IN 3
ON
OFF
LOGIC OUTPUTS
GROUND 5VDC
LOGIC INPUTS
LOGIC OUT 7
LOGIC IN 3
ANODE CATHODE
V
R
Anode
Cathode
CathodeAnode
Programmable Outputs (cont’d)
Note: The diagram above shows an external DC source pow­ering the relay coil. This is necessary whenever coil voltages exceed 5 volts.
Crestron/AMX RS-232 Port Wiring
ASPEN RS-232
Port
Female jack
TX
RX
GND
1 2 3 4 5 6 7 8 9
Male
connector
Wiring Diagram
1 2
RX
3
TX 4 5
GND 6 7 8 9
Female
connector
Crestron
RS-232
Port
Male jack
Cabling Of Stacked Units
In a stacked configuration, ASPEN processors must be interconnected as shown here. Each Slave unit in a stack gathers data and audio signals from the unit below it, adds its own signals and passes the total on to the unit above it. At the top of the stack, the Master unit gathers all signals from below, adds its own and then sends the total back down the bus to all Slave units below it. In this manner, all Slave units have access to all inputs on any unit in the stack.
Each circuit board has an upper and a lower CAT-5 con­nector. Since there are two circuit boards in a 2RU unit such as the SPN1624, the circuit boards are connected in the same manner as if they were in separate chas­sis. The ASPEN bus is bidirectional, handling data and audio signal forward and back propagation through a single cable connection.
ASPEN to PC RS-232 Port Wiring
1 2
TX
3 ASPEN RS-232
Port
DCE pin
functions
Female
jack
12
RX
4
5
GND
6
7
8
9
Male
connector
1 2 3 4 5 6 7 8 9
Female
connector
DCD RX TX DTR GND DSR RTS CTS RI
Host
Serial
Port
(PC)
DTE pin
functions
Male jack
1RU SPN
Conference
configured as
Master
ASPEN PORT
2RU SPN1624 configured as
intermediate
Slave
1RU SPN16i
configured
as lowermost
Slave
The processors automatically configure themselves for Master and Slave status as determined by the cabling. If a unit is connected to another unit above it through the upper connector, it is automatically configured as a Slave. If there is no unit above it, then it becomes a Master.
LECTROSONICS, INC.
Installation and Startup Guide
Using the LCD
The LCD can be used to perform a simple setup, to check current settings or make adjustments without us­ing a computer interface.
Boot Screen
Main Window
Shortcut Buttons
• LCDBacklightToggle:Press both the LEFT and RIGHT (9:00 and 3:00 o’clock) buttons to turn the backlight on and off.
• EmergencyMute(panicbutton):Pressing the UP and DOWN buttons together will mute all outputs to remedy situations such as runaway feedback.
• RestoreDefaultSettings(MasterReset):Hold in the LEFT and UP buttons while turning on the power to restore the factory default settings. The Alert LED will glow white during the process, which takes about 75 seconds to complete.
Panel Lock/Unlock
From the Main Window, use the rotary control to select SYS in the lower row window and press the center switch. Then scroll down with the rotary control to the menu item named Front Panel Lock and press the cen- ter switch to enter the setup screen.
Navigation Control
The navigation control for the LCD consists of a rotary control and four directional buttons for selection of menu items and to enter values. The four outer buttons are referenced as LEFT, RIGHT, UP and DOWN. Press­ing the center of the rotary control provides a “select” or “center switch” function.
Press both Left and Right buttons to
turn the LCD backlight OFF and ON
The LEFT (9:00 o’clock) functions as a BACK button to return to the previous menu from setup screens as prompted by the symbol in the lower left corner of the LCD.
Center Switch
Select the Unlocked/Locked item with the rotary control, press the center switch.
A prompt will appear asking you to enter the passcode.
The factory default passcode is five presses of the cen­ter switch. Once the correct passcode is entered, the panel will allow access to the screen items to change the unlocked/locked status, enter a new passcode and save the results.
The passcode can consist of any combination of five successive button presses of the four outer switches and the center switch such as: LEFT > RIGHT > UP > DOWN > CENTER.
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SPN Mixers
After selecting the mode and/or changing the passcode, select SAVE with the rotary control and press the center switch to save the settings.
A progress bar
will appear as the
settings are saved.
Press the LEFT (9:00 o’clock) button to return to the previous screen.
Master Reset
Hold the LEFT and UP buttons in at power up to restore factory default settings.
Select Mic/Line Input Setup (Input Levels is a dymanic display that shows bar graphs of activity).
Navigate to each cell and enter a value. For micro­phones, 40 to 50 dB is a normal value. For line levels, 0 dB is a commonly used value. If phantom power is needed, be sure to check the 48V cell for each micro­phone using the rotary control.
WARNING: Master Reset will remove all stored settings, unlock the control panel and reset the passcode to five center button presses.
Master Reset takes about 75 seconds to complete while the center (white) LED on the front panel stays lit. The display will then return to the Main Window and the right (blue) LED will light up to indicate power ON and a “ready” status.
Initial Setup
The processor requires a minimum setup before it will pass signals:
• InputGainValue
• CrosspointGainValue
• OutputGainValue
These three minimum settings can be made with the LCD or software GUI.
Input Setup
Select [INP] on the Main Window.
Matrix Crosspoint Setup
Select [MAT] on the Main Window.
Scroll to the desired Crosspoint setting and select it. The UP and DOWN buttons can also be used to scroll the menu items.
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LECTROSONICS, INC.
Installation and Startup Guide
Adjust to the desired value with the rotary control and press the control to store the value. (the Crosspoint Gain setting screen is shown here as an example)
After all values have been set, press the LEFT button to return to the previous menu.
Output Setup
Select [OUT] in the Main Window.
Rear Panel Controls
Select [RPC] in the Main Window to access a setup menu to configure external controls such as pots and switches. While settings can be made with the LCD interface, it is recommended that you use the software GUI instead.
Preset Recall and Settings
Select [PRE] in the Main Window to access a setup menu to store and recall presets and other options to define preset activities. It is useful for information, how­ever, it is recommended that you use the software GUI instead, which will provide access to presets stored on the computer disk drive.
Scroll to and select Output Setup.
Output Levels is a
real time bar graph
display
Select the Setup
item to adjust
output gain
Navigate to the desired output, select it and adjust the value with the rotary control. Press the control inward to store the setting.
After all settings have been made, press the LEFT but­ton to return to the previous menu.
Global System Settings
Select [SYS] in the Main Window to access a setup menu for a variety of global settings including head­phone monitoring, date and time setup, timer and event programming, front panel lockout, network interface settings and others.
Additional Filters and Processing
After the basic signal flow and levels are established, further refinements can be added with the extensive set of signal processing built into the processor. Browse the menus for inputs and outputs to discover the available resources.
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Network Interface
IMPORTANT: Always consult your network administrator before attempting to connect and configure a processor for a network interface.
The [SYS] tab menu also includes Network Settings.
The settings must be correctly set before connecting into a network.
Software and Firmware Updates
Check for the latest versions of the control panel soft­ware and to see that the hardware includes the latest firmware.
ASPEN models with a front panel LCD will display the firmware version on the LCD and in the control panel GUI after the software is installed. Other models display the firmware version in the GUI only. Firmware updates require that the ASPEN software be installed to enable a connection and use the update utility included in the software.
Firmware
version
Stacking Multiple Units
If Slave units are not powered up when the Master unit boots up, the Slave may not be detected for several minutes. It is good practice to turn on all units simul­taneously or turn on Slave units before turning on the Master unit.
Check the LCD display on the Master unit to see if it has detected all the Slaves.
Check Mode on
the Master unit
to verify the
detection of all
Slaves.
Shown here is 1
of 2.
The Master unit will always be number one in the stack as shown here, and each slave will be numbered in the order that it is connected with the cabling of the ASPEN port jacks.
Firmware version
Obtaining Updates
The latest versions of software and firmware are pro­vided on the disk supplied with the unit and download­able from the Aspen Support section on Lectrosonics website.
Lectrosonics home page: http://www.lectrosonics.com
ASPENSoftware:Uninstall any previous version be­fore installing an updated version.
Downloaded files arrive in a .zip format. Extract the files to a folder on your local drive and then run “setup.exe” to install the program.
FirmwareUpdates:Downloaded files arrive in a single .zip file with the model number and version indicated by the filename.
Extract the file to a folder on your local drive. The result­ing filename will indicate the model number and ver­sion, followed by the extension “.update.”
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LECTROSONICS, INC.
Installation and Startup Guide
Creating an ASPEN Installer Disk
If you do not have the disk supplied with the proces­sor, go to either of the following sites and download the ASPEN Installation Disk .iso file.
http://www.lectrosonics.com/aspensupport/
Link from the home page: http://www.lectrosonics.com
Save the file to your local drive in a familiar location. Open a disk copier utility such as Roxio Classic and select the operation to Burn from a Disk Image File.
NOTE: The .iso file cannot be simply copied to the disk. The disk recording utility must run a process that creates a disk from a stored image file.
The .iso file format is recognized by almost any disk creation software.
Firmware Update Procedure
1) Install ASPEN software. See the next page for an example of the installation procedure.
2) Launch the software. After the panel opens, click on File > Update. The Update Wizard screen will open to confirm that the software is ready for a firmware update, with instructions on connecting and config­uring the processor.
3) On the processor, hold the recessed pushbutton switch in with a pen or paper clip and turn on the power to the processor. The unit will boot into the Firmware Update... mode and the white Alert LED on the processor front panel will glow.
Recessed pushbutton for firmware updates
4) Connect the processor to the computer with the USB cable. When the USB connection is confirmed (typically with a beep sound on the computer), continue by following the on screen prompts in the Update Wizard.
5) When prompted, use the “Browse” button to point at the firmware update file and click Next to continue.
Rio Rancho, NM
Browse
button
6) Do not disturb the USB cable connection during the update process. The firmware update takes up to 15 minutes to complete. Be sure the computer does not “Time Out” during the update process.
7) When the update is complete, click Finish to exit the Update Wizard.
8) Cycle the power on the processor to restart using the updated firmware.
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SPN Mixers
Software Installation
NOTE: Uninstall previous version before installing the software.
The example shown here illustrates the installation pro­cedure using Windows XP. The screens that appear at each step using another operating system will vary, but the general steps are very similar.
Insert the disk into the drive and wait for the opening screen to appear. Click on Install ASPEN Software to launch the installer.
It is usually best to accept the default folder for the installation. Click on Next to continue.
When the Welcome screen appears, click on Next.
The End User License Agreement screen appears.
Click on Next to confirm the installation and continue.
When the installation is complete the final screen will appear. Click on Close to finish the installation.
Click on I Agree, then on Next to continue.
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LECTROSONICS, INC.
USB Driver Installation
The ASPEN USB drivers are installed from the ASPEN Installation Disk which comes with each device, by run­ning the ASPEN Device Installer. Normally this is done before connecting an ASPEN device to the PC for the first time, but it can be done afterwards if necessary. The driver installation only needs to be done once on each PC that will be connected to an ASPEN unit.
If an ASPEN device is connected to a PC without prior installation of the drivers from the ASPEN Installation Disk, manual installation is possible for Windows XP and Vista operating systems using the New Hardware Found wizard. In the case of Windows 7, there is no New Hardware Found wizard, so manual installation is a bit more involved. In any of these cases it’s not really necessary if you have the installation disk. Just cancel the New Hardware Found wizard (if open) and run the ASPEN Device Installer from the Installation Disk.
Installation with ASPEN Device Installer
Place the ASPEN Installation Disk into the CD-ROM drive. If “AutoRun” is enabled on that drive then the ASPEN Installation Disk utility will open.
Installation and Startup Guide
Click Next to proceed.
The End User License Agreement is presented.
Note: If AutoRun is not enabled then use Start->Run to run “autoRun.exe” on the drive holding the ASPEN In­stall Disk. For example, if the CD-ROM drive is drive E: then run “E:\autoRun.exe” to open the ASPEN Software CD utility.
Click on the appropriate driver for your system:
• InstallUSBDrivers(32-bit)
• InstallUSBDrivers(64-bit)
The ASPEN Device Installer opens.
Accept, then click Next to proceed. The drivers are installed from the CD.
When installation is complete, the Driver Name and Status are displayed. Click Finish to close the Device Installer.
Rio Rancho, NM
Click Close to finish. You may now connect to the AS­PEN device via USB.
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SPN Mixers
Using the Software GUI for Minimum Setup
An Input, crosspoint and output must be defined to create a path that allows the processor to pass a signal. This required minimum setup can be accomplished quickly using the sofware GUI.
Launch the ASPEN software. The first screen to appear is blank with tabs at the top of the window to select the desired action.
Select the Connect tab and then click on the method of communication; in this example, USB. Click OK in the Master unit discovery popup window.
Thispopupwill
appear with
the Master unit
displayed
Define inputs, crosspoints and outputs on the appropri­ate tabs for a required minimum setup.
Click to
scroll
tabs
The left side of the control panel will appear with a list of processors that are connected. Click on a unit in the list to open its control panel.
Click on the desired
unit in the list.
The panel opens to the Activity window, which is a real time level display for all channels.
The Device Settings tab opens access to several setup screens such as Preset Management.
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Device Settings tab
Category bar for access to
setup screens
LECTROSONICS, INC.
Stacking Multiple Units
If Slave units are not powered up when the Master unit boots up, the Slave may not be detected for several minutes. It is good practice to turn all units on simul­taneously or turn on Slave units before turning on the Master unit.
The available processors will appear in a “stack” on the left side of the control panel. The Master unit will appear at the top of the stack, with Slave units below it appear­ing in the order that they are connected with the cable connections to the ASPEN port jacks.
List of connected units
Installation and Startup Guide
Refer to the cabling diagram for the ASPEN ports in the section entitled Hardware Installation.
Refer to the Help Files
Once the processors are installed, configured and com­municating with a computer system, refer to the Help files in the software GUI for additional information re­garding the available settings, adjustments and control.
Rio Rancho, NM
21
SPN Mixers
Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equipment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the interconnect­ing cables and then go through the Troubleshooting section in this manual.
We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose connec­tion, send the unit to the factory for repair and service. Don’t attempt to adjust any controls inside the units. Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require readjustment. Therearenoadjustmentsinsidethatwillmakeamalfunctioningunitstartworking.
LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment. In warranty repairs are made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged at a modest flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by phone for out-of-warranty repairs.
Returning Units for Repair
For timely service, please follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by e-mail or by phone. We need
to know the nature of the problem, the model number and the serial number of the equipment. We also need a phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help speed
your repair through our receiving and repair departments. The return authorization number must be clearly shown on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the
proper packing materials. UPS or FEDEX is usually the best way to ship the units. Heavy units should be “dou­ble-boxed” for safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or dam-
age to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
LectrosonicsUSA:
Mailingaddress: Shippingaddress: Telephone:
Lectrosonics, Inc. Lectrosonics, Inc. (505) 892-4501 PO Box 15900 581 Laser Rd. (800) 821-1121 Toll-free Rio Rancho, NM 87174 Rio Rancho, NM 87124 (505) 892-6243 Fax USA USA
Web: E-mail: www.lectrosonics.com sales@lectrosonics.com
LectrosonicsCanada:
MailingAddress: Telephone: E-mail:
49 Spadina Avenue, (416) 596-2202 Sales: colinb@lectrosonics.com Suite 303A (877) 753-2876 Toll-free Service: joeb@lectrosonics.com Toronto, Ontario M5V 2J1 (877-7LECTRO) (416) 596-6648 Fax
22
LECTROSONICS, INC.
Installation and Startup Guide
Rio Rancho, NM
23
581 Laser Road NE • Rio Rancho, NM 87124 USA • www.lectrosonics.com (505) 892-4501 • (800) 821-1121 • fax (505) 892-6243 • sales@lectrosonics.com
LIMITED THREE YEAR WARRANTY
The equipment is warranted for three years from date of purchase against defects in materials or workmanship provided it was purchased from an authorized dealer. This warranty does not cover equipment which has been abused or damaged by careless handling or shipping. This warranty does not apply to used or demonstrator equipment.
Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot correct the defect in your equipment, it will be replaced at no charge with a similar new item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.
This warranty applies only to items returned to Lectrosonics, Inc. or an authorized dealer, shipping costs prepaid, within three years from the date of purchase.
This Limited Warranty is governed by the laws of the State of New Mexico. It states the entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE
EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which
vary from state to state.
6 August 2013
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