Page 1
Rio Rancho, NM, USA
www.lectrosonics.com
HH/E01
Handheld Transmitter
Digital Hybrid Wireless® Technology
US Patent 7.225.135
Fill in for your records:
Serial Number:
Purchase Date:
INSTRUCTION MANUAL
Page 2
HH/E01
LECTROSONICS, INC.
2
Page 3
Hand Held Transmitter
Rio Rancho, NM
3
Table of Contents
General Technical Description ............................................. 4
Capsule and Battery Installation .......................................... 6
Control Panel .........................................................................7
Powering On ...........................................................................7
Powering Off ..........................................................................7
Standby Mode ........................................................................ 7
Battery Condition .................................................................. 8
Navigating Menus and Screens ........................................... 8
About Setting Audio Gain ................................................... 10
Mute and Talkback Functions ............................................. 10
Troubleshooting ................................................................... 12
Specifications ...................................................................... 13
Service and Repair .............................................................. 14
Returning Units for Repair ................................................. 14
Page 4
HH/E01
LECTROSONICS, INC.
4
General Technical Description
Introduction
The HH/E01 handheld transmitter uses state-ofthe-art Digital Hybrid Wireless® wireless technology,
selectable output power and a versatile microphone
capsule mounting system to meet the needs of audio
professionals and vocalists.
The compandor-free Digital Hybrid audio chain
preserves the quality of the selected microphone
capsule and delivers it to the sound and recording
system without coloration. This superb audio performance and highly reliable RF transmission makes it
ideally suited for high end stage and studio production.
Digital Signal Processor
The DSP encodes the digitized audio from the A-D
converter and adds an ultrasonic pilot tone to control
the receiver’s squelch in systems that use pilot tone.
It also controls the input limiter and audio metering.
Compatibility Modes
The transmitter was designed to operate with Lectrosonics Digital Hybrid Wireless® receivers and will
yield the best performance when doing so. Due to
the flexibility of digital signal processing, however,
the transmitter is also able to operate with Lectrosonics IFB receivers in special compatibility modes.
Digital Hybrid Technology
All wireless links suffer from channel noise to some
degree and all wireless microphone systems seek
to minimize the impact of that noise on the desired
signal. Conventional analog systems use compandors to increase the signal to noise ratio, at the cost
of distortion artifacts. Wholly digital systems defeat
the noise by sending the audio information in digital form, at the cost of some combination of power,
bandwidth or channel count.
The Lectrosonics Digital Hybrid Wireless® system (also called simply Digital Hybrid) overcomes
channel noise by digitally encoding the audio in the
transmitter and decoding it in the receiver, yet still
sending the encoded information via an analog FM
wireless link.
This proprietary algorithm is not a digital implementation of an analog compandor. Instead, it is
a technique that can be accomplished only in the
digital domain, even though the inputs and outputs
are analog signals.
Because it uses an analog FM link, the Digital Hybrid
enjoys all the benefits of conventional FM wireless
systems, such as excellent range, efficient use of
RF spectrum, and long battery life. However, unlike
conventional FM systems, the Digital Hybrid has
eliminated the analog compandor and its artifacts.
No Pre-Emphasis/De-Emphasis
The Digital Hybrid design results in a signal-to-noise
ratio high enough to preclude the need for conventional
pre-emphasis (HF boost) in the transmitter and deemphasis (HF roll off) in the receiver. This eliminates
the potential for distortion of signals with abundant
high-frequency information.
Mic
capsule
Bias 5V
+7V
Input
Amp
Interface
Shunt
Limiter
MENU/SEL
BACK
MUTE
POWER
Reference
Crystal
Reference
Crystal
3 V
Battery
Variable
Switching
Power
Supply
Hi.Lo
Pass
Filter
Digital
Pot
Audio
Level
Phantom
Power
Audio
A-D
Converter
11001001
D-A
Converter
11001001
Control Panel
Microprocessor
Voltage
Controlled
Oscillator
Final
Amplifier
50
Ohms
Isolator
Filter
Amp
Encoded Audio
and Pilot Tone
Bicolor
Modulation
LEDs
Switching
Power
Supply
Digital Signal Processor
Phase Locked Loop
LCD
Page 5
Hand Held Transmitter
Rio Rancho, NM
5
Pilot Tone Squelch
The benefit of the pilot tone squelch system is that
the associated receiver will remain muted until it
receives the pilot tone from the matching transmitter, even if a strong RF signal is present on the
carrier frequency of the system. All Digital Hybrid
transmitters use one of 256 different ultrasonic tones
between 25 and 32 kHz to operate the receiver
squelch. The pilot tone frequency is chosen according to which of the 256 channels has been selected
by the frequency switch setting. This ensures that all
transmitters on each frequency block in a multi-channel system have different pilot tone frequencies so
that even spurious RF from the wrong transmitters
will not open the receiver squelch.
Input Gain Range and Limiter
45 dB range of input gain adjustment allows gain
settings to accurately match the user’s voice level.
A DSP-controlled analog audio limiter is employed
before the A-D converter. The limiter has a range of
more than 30 dB for excellent overload protection. A
dual release envelope makes the limiter acoustically
transparent while maintaining low distortion. It can be
thought of as two limiters in series, a fast attack and
release limiter followed by a slow attack and release
limiter. The limiter recovers quickly from brief transients, with no audible side effects, and also recovers slowly from sustained high levels to keep audio
distortion low while preserving short term dynamics.
Long Battery Life
Switching power supplies throughout the design
extend battery life by allowing the unit to continue
to operate and remain stable with full power output
down to low battery voltages.
Menu-Driven Control
A high-resolution LCD and control panel with membrane switches provide access to the menu-driven
setup. The backlit LCD is placed on the outer housing and the control panel is concealed by the outer
housing cover. The control panel is accessed by
opening the lower housing cover, which also accesses the battery compartment.
Frequency Selection
Operating frequency is normally selected using a
receiver or analyzer to assess signals in the local
environment to avoid interference. Once an interference-free frequency is identified, the transmitter
frequency is set to match the receiver.
The LCD on the transmitter displays frequency in
MHz and with a two character hex code that is used
on most Lectrosonics receivers.
Membrane switches on the control panel select 256
frequencies in 100 kHz steps or 1024 frequencies in
25 kHz steps over a 25.6 MHz range.
Output Isolator
The output circuit includes a special RF device called
an isolator. Its purpose is to block radio signals
from coming back into the transmitter final amplifier
through the antenna.
The isolator suppresses IM (intermodulation) that
can take place between two or more transmitters that
are in close proximity to one another (a few feet).
This form of IM is a particular concern in productions where the transmitters must operate very close
together. Isolators allow the use of higher transmitter
output power without sacrificing IM rejection.
Isolators are rarely found in wireless microphone
transmitters due to the high cost, but they are the
best solution to address multi-channel IM between
multiple transmitters.
Antenna
A newly designed integral antenna allows the transmitter to be held in any position, since the user’s
hands have little or no effect on the radiated power.
Microphone Capsules
The HH/E01 handheld transmitter is available from
Lectrosonics with the HHC cardioid condenser
microphone capsule. Capsules from several other
manufacturers are compatible with the transmitter using an industry standard interface: 1.25” x 28
thread pitch and three contact rings. Dynamic and
condenser microphone heads can be used with the
HH/E01, depending on the user’s preference or the
application.
IR Sync
The HH/E01 is equipped with an IR (infrared) port
for use with receivers that will be developed in the
future. Settings such as frequency stored in the
receiver will be sent to the transmitter via the IR port.
No such receivers are available as of the date of this
writing.
Mute and Talkback Functions
A programmable switch on the housing (side switch)
can be configured for a mute or talkback function.
As a mute switch, it works in a latching manner to
disable and enable the audio signal. Push to mute.
Push again to restore the audio. The mute function
defeats the audio in the transmitter, so it works in all
compatibility modes and will all receivers.
The talkback function provides a communication
channel when used with a receiver equipped with
this function, such as a Venue Wideband receiver
with firmware that enables this function. When
pressed and held in, the side switch re-directs the
audio output to a different audio channel on the
receiver. As soon as the switch is released, audio is
returned to the program channel.
Page 6
HH/E01
LECTROSONICS, INC.
6
Capsule and Battery
Installation
A common threaded mount allows the use of a variety of different capsules from different manufacturers. Capsules are attached with a right-hand thread.
The control panel and battery compartment are
accessed by opening the lower housing. Rotate the
housing as shown and pull it downward until you feel
the detent.
A mic capsule is
threaded onto the body
of the transmitter in the
direction shown.
Do not overtighten it.
The lower housing opens by rotating
it in the direction shown. After the
threads are disengaged, pull the
housing downward until it engages
the detent that holds it open.
The threaded interface is a 1.25 inch
opening with 28 threads per inch and
three contact rings
To insert batteries, close
the eject lever and insert
the upper contacts
first (closest to the mic
capsule). Polarity is
marked on the label in
the bottom of the battery
compartment.
Do not touch the contacts between the mic capsule
and transmitter body. When necessary, the contacts
can be cleaned with a cotton swab and alcohol.
To remove the batteries, pull the eject lever outward. The
battery tips will move outward, making them easier to grasp.
Page 7
Hand Held Transmitter
Rio Rancho, NM
7
Control Panel
Six membrane switches on the control panel are
used to set up the transmitter by navigating the
menus on the LCD and selecting the desired values.
The IR SYNC port is reserved for future use with IR
enabled receivers. These receivers are not available
as of the date of this writing.
Power Button
Side Button
Setup Switch
Modulation
LEDs
Previous
Screen
UP/DOWN Buttons for
Menu Item Selection
Enter Menu and
Select Item
Powering On
Press and hold the Power Button for several seconds
until a countdown on the LCD is completed. The
countdown from 1 through 3 will appear on the LCD,
followed by a display of the model, firmware version,
frequency block and compatibility mode.
Hold
for
Rf On
...3
HH
V1.00
Blk 24
Hybrid
When you release the button, the unit will be operational with the RF output turned on and the Main
Window displayed.
5
623.400
-40
-20
0
A
The Main Window
NOTE: If the Power Button is released before
the countdown is completed, the unit will boot
up in the “standby” mode with the RF output
turned off.
Powering Off
Press and hold the Power Button for several seconds
and observe the countdown on the LCD. The countdown on the LCD will progress from 3 to 1 and the
power will then be turned off. This can be done from
any menu or screen.
Powering
O . . .
1
NOTE: If the Power Button is released before
the countdown is completed, the unit will
remain turned on and the LCD will return to
the same screen or menu that was displayed
previously.
Standby Mode
A brief push of the Power Button turns the unit on
and places it into a “standby” mode (not transmitting). This allows the transmitter to be set up without
the risk of creating interference for other wireless
systems that are operating in the vicinity.
A notice will appear briefly confirming that the RF
output of the transmitter is turned off, followed by the
Main Window. A symbol will blink as a reminder that
the RF output is turned off.
Rf
Off
5
623.400
-40
-20
0
A
MUTE
Symbol blinks
when RF output
is turned OFF
With the unit turned on, a brief push of the Power
Button will reveal a menu allowing you to choose
between Resume, Rf On?, and Pwr Off?. Use the
UP/DOWN buttons to select one of these menu
items, then press the MENU/SEL button to confirm
this action.
Resume
Rf On?
Pwr Off?
• Resume: Continue operating in the same con-
dition as before.
• Rf On?: Begin transmitting the RF signal.
• Pwr Off?: Turns off the transmitter.
The unit can also be turned off from any menu or
screen on the LCD by holding the power button in for
the duration of the countdown.
Page 8
HH/E01
LECTROSONICS, INC.
8
Gain
This setting is very important since it will determine
the audio signal to noise ratio and dynamic range
that the wireless system will deliver. Gain must be
set according to the individual voice, the mic capsule
in use and the handling technique of the user. LEDs
in the control panel facilitate accurate gain adjustment.
Gain
Freq.
Button
Rolloff
-40
-20
0
Gain
25
IMPORTANT: See the section About Setting
Audio Gain on page 10 for details.
Freq.
The operating frequency is normally determined
using the scanning function in the receiver or with
coordination software. The frequency is shown
on the transmitter LCD display in MHz and with a
hexadecimal code that is used on most Lectrosonics
receivers.
Gain
Freq.
Button
Rolloff
-40
-20
0
Freq
8A
628.200
Button
The Side Button on the housing can be set as an
audio mute, a talkback function, or be bypassed.
Gain
Freq.
Button
Rolloff
Button
(none)
Mute
Ta lkBk
Rolloff
A sharp low frequency rolloff filter protects against
breath pops and can be used to adjust the frequency
response to suit personal preferences. The slope
is typically 36 dB/octave and varies slightly as the
turnover point is selected.
Gain
Freq.
Button
Rolloff
Rolloff
70 Hz
Battery Condition
An icon on the Main Window indicates the remaining
power of the transmitter batteries. This battery gauge
is most accurate with the typical voltage drop across
the life of alkaline and dry cell lithium batteries.
5
623.400
-40
-20
0
A
Battery Gauge
Rechargeable batteries give little or no warning
when nearing depletion. If you use rechargeable
batteries in the HH/E01, we recommend trying fully
charged batteries first, noting the length of time that
the batteries will run the unit, and in the future using
somewhat less than that time to determine when the
battery needs to be replaced. The Venue and other
receivers from Lectrosonics offer a timer function to
assist in this process.
Navigating Menus and
Screens
The Main Window displays the following information:
5
623.400
-40
-20
0
A
TB
Hex Code for
Operating frequency
Icon indicates
whether RF output
is turned on or off
Battery condition
Operating
frequency in MHz
Audio level
Function of the
rear panel switch
(talkback button)
1) Press the MENU/SEL button to enter the setup
menu. Use the UP/DOWN buttons to highlight
the menu item.
2) Press the MENU/SEL button to enter the setup
screen for that item. Use the UP/DOWN buttons to select the desired value or mode.
Gain
Freq.
Button
Rolloff
-40
-20
0
Gain
25
3) Press the MENU/SEL button to save this setting
and return to the previous screen.
4) Press the BACK button to return to the Main
Window.
Page 9
Hand Held Transmitter
Rio Rancho, NM
9
Compat
The HH/E01 can be used with Lectrosonics Euro
version IFB systems by selecting the correct Com-
patibility Mode. Navigate to the Compat setup
screen and use the UP/DOWN buttons to make the
selection.
Compat
Tuning
TxPower
Phase
Compat
Hybrid
The available modes are as follows:
• Hybrid Digital Hybrid receivers
• IFB Mode Lectrosonics Euro IFB receivers
Tuning
The frequency can be adjusted in 100 kHz or 25 kHz
steps to match the receiver. 100 kHz is the standard
increment for Lectrosonics wireless systems, but
25 kHz increments may be needed when frequency
coordination requires it.
Compat
Tuning
TxPower
Phase
Tuning
100 kHz
25 kHz
TxPower
Output power can be set to 50 mW to extend operating range (which can also suppress noise and
dropouts to some extent) or set to 25 mW to extend
the operating life of the batteries.
Compat
Tuning
TxPower
Phase
TxPower
50 mW
100 mW
Backlgt
The LCD includes a backlight that illuminates the
display for easier viewing in dim lighting conditions.
It is set to come on when any button on the control
panel is pressed, then stay on for either 30 seconds
or 5 minutes, or to stay on all the time.
Compat
Tuning
TxPower
Backlgt
Backlgt
On
30 sec
5 min
Rf On?
The transmitter output can be switched on or off with
this menu item. This is useful, for example, when the
transmitter is in the “standby” mode during setup, allowing it to be turned on for normal operation without
having to cycle the power.
Tuning
TxPower
Backlgt
Rf On?
Rf On?
No
Ye s
This menu item can also be used to change the
transmitter to the “standby” mode with the RF output
turned off for additional setup.
Default
The default setting simple returns the transmitter
back to the factory settings and any of the menu
items can be readjusted from that default point.
Default
settings
No
Ye s
TxPower
Backlgt
Rf On?
Default
Page 10
HH/E01
LECTROSONICS, INC.
10
About Setting Audio Gain
The two bicolor Modulation LEDs (located at the bottom of the control panel) provide a visual indication
of the audio signal level entering the transmitter.
The modulation
LEDs are oriented
and labeled to be
read when holding
the mic capsule in
front of your mouth.
The gain should be
set so that the -20
LED just turns red
on the loudest peak.
The LEDs will glow either red or green to indicate
modulation levels as shown in the following table.
Signal Level -20 LED -10 LED
Less than -20 dB Off Off
-20 dB to -10 dB Green Off
-10 dB to +0 dB Green Green
+0 dB to +10 dB Red Green
Greater than +10 dB Red Red
It is best to go through the following procedure with
the transmitter in the “standby” mode so that no audio will enter the sound system, which could cause
feedback.
1) With fresh batteries in the transmitter, power the
unit on into “standby” (no transmission) mode.
2) Press the MENU/SEL button once to enter the
setup menu. Use the UP/DOWN buttons to
select Gain. Press the MENU/SEL button again
to enter the setup screen.
3) Hold the microphone the way it will be used in
actual operation.
4) Speak or sing at the same voice level that will
actually be used during the program, while
observing the modulation LEDs. Use the UP/
DOWN buttons to adjust the gain until the –20
dB LED starts to flicker red and the –10 dB
glows green.
5) Once the audio gain has been set, the signal
can be sent through the sound system for
overall level adjustments, monitor settings, etc.
To do this, the unit must be set to transmit (see
Powering On and Off, and the Standby Mode
on page 7).
NOTE: Full modulation is achieved when the
-20 LED first turns red. 30 dB of clean limiting
is available above this point.
Mute and Talkback
Functions
A special button (the Side Button) on the outside of
the housing can be configured to provide a mute or
talkback function, or to be inoperative.
Side Button
The Side Button Setup Switch on the control panel
opens a setup screen to select the function of the
Side Button.
Press the Side Button
Setup Switch to enter
the setup screen for
the Side Button
Side Button
Setup Switch
Use the UP/DOWN arrows to select the desired
function and then press the MENU/SEL button to
return to the Main Window.
Button
None
Mute
Ta lkBk
Mute is a “push on/push” off function that toggles on
and off each time the Side Button is pressed. The
mute function defeats the audio in the transmitter, so
it works in all compatibility modes and will all receivers.
Talkback is a “push to talk” function that is active
only while the button is pressed. The talkback function provides a communication channel when used
with a receiver equipped with this function, such as a
Venue Wideband receiver with firmware that enables
this function. When pressed and held in, the side
switch re-directs the audio output to a different audio
channel on the receiver. As soon as the switch is
released, audio is returned to the program channel.
NOTE: The Talkback function is only available
in the 400/Hybrid compatibility mode. It will
not allow you to enable Talkback in any other
mode..
Page 11
Hand Held Transmitter
Rio Rancho, NM
11
Main Window Displays for Mute
and Talkback Functions
The function of the Side Button is displayed in the
LCD Main Window.
5
623.400
-40
-20
0
A
5
623.400
-40
-20
0
A
TB
5
623.400
-40
-20
0
A
MUTE
No Function Talkback Audio Mute
When the Side Button is pressed, the function will be
active and the LCD will display an indication.
5
623.400
-40
-20
0
A
TB
Talkback active
Reverse video
5
623.400
A
MUTE
<–MUTE–>
Mute active
(MUTE blinks)
Reverse video
.
Page 12
HH/E01
LECTROSONICS, INC.
12
Troubleshooting
SYMPTOM POSSIBLE CAUSE
HH/E01 WILL NOT POWER ON 1) Batteries are inserted backwards.
2) Batteries are dead, or too low to be used.
HH/E01 MODULATION LEDs OFF 1) Audio Gain set too low.
2) Battery is inserted backwards. Check LCD for power indication.
3) Mic capsule is damaged or malfunctioning. Contact the factory
for repair.
HH/E01 MODULATION LEDs GOOD BUT NO SOUND
1) Talkback function is engaged (release multi-function button).
See p. 10
2) Receiver on wrong frequency or wrong block.
3) Receiver connected incorrectly to sound system.
RECEIVER RF INDICATOR OFF 1) HH/E01 not turned on.
2) HH/E01 is in “standby” (non-transmitting) mode. Check the LCD
for the antenna/transmission icon status.
3) Batteries are dead or installed backwards.
4) Receiver antenna missing, defective or improperly positioned.
5) HH/E01 and receiver not on same frequency block. Check labels
on HH/E01 and receiver to be sure they are operating on the
same frequency block.
6) Make sure the transmitter and receiver associated frequency
settings are in agreement.
7) Operating range is too great.
NO SOUND BUT RECEIVER AUDIO LEVEL METER INDICATES SOUND
1) Receiver audio is muted. (Unmute receiver.)
2) Receiver audio output levels set too low.
3) Receiver audio output is disconnected or cable defective
or miswired.
4) Sound system or recorder input level is turned down.
DISTORTED SOUND 1) HH/E01 Audio Gain set too high. Speak or sing into the HH/E01
and check the Audio Level LEDs, Audio Level bar graph in the
HH/E01 LCD and corresponding indicators on the receiver.
2) Receiver output level may be too high for the sound system or
recorder input.
3) Excessive wind noise or breath “pops.” Microphone may require
an additional wind screen.
4) HH/E01 Frequency setting is not correct.
5) Compatibility Mode mismatch between transmitter and receiver.
HISS AND NOISE -- AUDIBLE DROPOUTS 1) HH/E01 Audio Gain set too low. See page 10 for proper audio
gain setting.
2) Receiver antenna missing, defective or obstructed.
3) Operating range too great.
4) HH/E01 transmitting frequency set incorrectly.
5) Interference may be present. Turn transmitter off and observe the
RF level indicator on the receiver. Change frequency if necessary.
EXCESSIVE FEEDBACK 1) HH/E01 Audio Gain set too high. Check level adjustment,
reduce receiver output level, or both.
2) Microphone too close to speaker system.
3) Move microphone closer to the user’s mouth and lower the
sound system volume.
Page 13
Hand Held Transmitter
Rio Rancho, NM
13
Specifications
Operating frequencies:
†
Block 470 470.100 - 495.600
Block 19 486.400 - 511.900
Block 20 512.000 - 537.500
Block 21 537.600 - 563.100
Block 22 563.200 - 588.700
Block 23 588.800 - 614.300
Block 24 614.400 - 639.900
Block 25 640.000 - 665.500
Block 26 665.600 - 691.100
Block 606 606.000 - 631.500
Block 27 691.200 - 716.700
Block 28 716.800 - 742.300
Block 29 742.400 - 767.900
Block 30 768.000 - 793.500
Block 31 793.600 - 819.100
Block 32 819.200 - 844.700
Block 33 844.800 - 861.900
Frequency selection:
(Normal Tuning mode); 256 frequencies in 100 kHz steps
(Fine Tuning mode) 1024 frequencies in 25 kHz steps
(except block 23 and 33 - contact Lectrosonics for details)
Channel Step Size:
Normal Tuning mode: 100 kHz in Normal Tuning mode
Fine Tuning mode: 25 kHz in Fine Tuning mode
RF Power output: Selectable at 25 or 50 mW
Pilot tone: 25 to 32 kHz frequency - 3 kHz deviation
Frequency stability: ± 0.002%
Deviation: ± 50 kHz max. (in Digital Hybrid mode)
Spurious radiation: 90 dB below carrier
Operating temperature range: -30° C to +60° C
Input compressor: Dual envelope compressor, >30 dB range
Gain control range: 45 dB; menu-driven control
Modulation indicators: Dual bicolor LEDs indicate modulation
of -20, -10, 0 and +10 dB referenced to full
modulation, LCD bar-graph indicator
Frequency response 40 Hz to 20 kHz (+/- 1dB)
Low frequency roll-off: -3 dB selectable @35, 50, 70, 100, 125 Hz,
36 dB/octave (varies slightly w/ selection)
Antenna: Integral
Controls:
External: Programmable mute/talkback button
Internal control panel: Power, Side Button Setup, MENU/SEL, BACK
and UP/DOWN arrow buttons for menu item
selection and settings.
Battery: (2) AA with polarity protection and
battery ejection lever
Battery Life at 50 mW output: 6 hours (alkaline); 8-10 hours (lithium)
Battery Status Indication: Transmitted to Lectrosonics Digital Hybrid
receivers
Capsule Interface: 1.25 inch x 28 thread pitch
Phantom power available: 5V, 25 mA max
Input impedance: 1000 Ohms
Weight: 11.4 oz. with lithium batteries and HHC
capsule
Dimensions: 241 mm (9.5”) long x 50 mm (1.97”) diameter
at largest point with HHC capsule attached
Emission Designator: 180KF3E
Specifications subject to change without notice.
†
Not all frequency blocks are available in all countries. Consult your local
representative or contact Lectrosonics for more information.
Page 14
HH/E01
LECTROSONICS, INC.
14
Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equipment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the
interconnecting cables and then go through the Troubleshooting section in this manual.
We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair
shop attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or
loose connection, send the unit to the factory for repair and service. Don’t attempt to adjust any controls inside
the units. Once set at the factory, the various controls and trimmers do not drift with age or vibration and never
require readjustment. There are no adjustments inside that will make a malfunctioning unit start working.
LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment. In-warranty repairs are made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged
at a modest flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is
wrong as it does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by phone for out-of-warranty repairs.
Returning Units for Repair
For timely service, please follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by letter or by phone. We
need to know the nature of the problem, the model number and the serial number of the equipment. We
also need a phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help
speed your repair through our receiving and repair departments. The return authorization number must be
clearly shown on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with
the proper packing materials. UPS is usually the best way to ship the units. Heavy units should be “double-boxed” for safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or
damage to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
Factory Service Center
Mailing address: Shipping address: Telephone:
Lectrosonics, Inc. Lectrosonics, Inc. (505) 892-4501
PO Box 15900 581 Laser Rd. (800) 821-1121 Toll-free
Rio Rancho, NM 87174 Rio Rancho, NM 87124 (505) 892-6243 Fax
USA USA
Web: E-mail:
www.lectrosonics.com sales@lectrosonics.com
European Service Centers:
United Kingdom
Raycom Ltd
Langton House
19 Village St
Harvington, WR11 8NQ
United Kingdom
Main Tel: +44 (0) 1789 777 040
email: sales@raycom.co.uk
Germany
Ambient Recording GmbH
Schleissheimerstr. 181c
Service department
80797 Munich
Germany
email: info@ambient.de
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Hand Held Transmitter
Rio Rancho, NM
15
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12 December 2011
581 Laser Road NE • Rio Rancho, NM 87124 USA • www.lectrosonics.com
(505) 892-4501 • (800) 821-1121 • fax (505) 892-6243 • sales@lectrosonics.com
LIMITED ONE YEAR WARRANTY
The equipment is warranted for one year from date of purchase against defects in
materials or workmanship provided it was purchased from an authorized dealer. This
warranty does not cover equipment which has been abused or damaged by careless
handling or shipping. This warranty does not apply to used or demonstrator equipment.
Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any
defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot
correct the defect in your equipment, it will be replaced at no charge with a similar new
item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.
This warranty applies only to items returned to Lectrosonics, Inc. or an authorized
dealer, shipping costs prepaid, within one year from the date of purchase.
This Limited Warranty is governed by the laws of the State of New Mexico. It states the
entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any
breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR
ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT
SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF
LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE
EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which
vary from state to state.
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