Lectrosonics DNT0212 Users Manual

INSTALLATION AND STARTUP GUIDE
DNT Series
DNT16i/DNT0212 Network Processors
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Serial Number:
Purchase Date:
Rio Rancho, NM, USA www.lectrosonics.com
DNT Digital Processor
2
LECTROSONICS, INC.
Installation and Quick Start Guide
Table of Contents
FCC Part 15 Compliance ....................................................... 3
Important
Safety Instructions ......................................................... 4
Overview ................................................................................. 5
What is Dante? .................................................................... 5
About the DNT Processors .................................................. 5
Switched and Redundant Modes ......................................... 5
DNT16i Front Panel ................................................................ 6
DNT16i Rear Panel ................................................................. 6
DNT0212 Front Panel ............................................................. 7
DNT0212 Rear Panel .............................................................. 7
DNT Control Panel Software ................................................. 8
DNT Software Installation ..................................................... 8
About Dante Software ........................................................... 9
DanteTM Software
Installation ...................................................................... 9
Mandatory Settings ............................................................. 10
Dante Controller Software - Network Settings ................... 10
DNT Control Panel Software - Signal Flow Configuration .. 11
DNT Software - USB Connection ....................................... 11
DNT Software - Ethernet Connection ................................ 11
Hardware Connections ....................................................... 12
Installing the chassis into a rack ........................................ 12
Connecting via USB for the First Time ............................... 12
Setup and Control Port Connections ................................. 12
Programmable Inputs ......................................................... 13
RS-232 Serial Port Wiring .................................................. 13
Crestron® RS-232 Port Wiring ............................................ 13
Programmable Outputs ...................................................... 13
Network and PC Connections ............................................ 14
Signal Routing ..................................................................... 15
Replacement Parts and Accessories ................................. 16
Service and Repair .............................................................. 17
Returning Units for Repair ................................................. 17
FCC Part 15 Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired op­eration.
CAUTION: Changes or modifications not expressly approved by Lectrosonics, Inc. could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer­ence when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.
Rio Rancho, NM
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DNT Digital Processor
Important
Safety Instructions
This symbol, wherever it appears, alerts you to the presence of uninsulated dangerous voltage inside the enclosure
-- voltage that may be sufficient to constitute a risk of shock.
This symbol, wherever it appears, alerts you to important operating and mainte­nance instructions in the accompanying literature. Please read the manual.
When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the fol­lowing:
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with a dry cloth.
7) Do not block any ventilation openings. Install in ac­cordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radia­tors, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A ground­ing type plug has two blades and third ground­ing prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience re­ceptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service person­nel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the appara­tus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15) WARNING -- TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.
16) Unit shall be connected to a MAINS socket outlet with a protective earthing connection.
17) Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
18) Use the front panel ON/OFF switch to disconnect the device from the AC MAINS. This switch should remain accessible to the user at all times.
19) Use only the power cord indicated in this manual.
SAVE THESE INSTRUCTIONS
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LECTROSONICS, INC.
Overview
What is Dante?
Audinate’s patent pending Dante™ technology is a flexible Internet Protocol (IP) and Ethernet based digital AV network technology that eliminates the many bulky cables needed to provide point-to-point wiring for analog AV installations.
With Dante, existing infrastructure can be used for high performance audio as well as for ordinary control, monitoring or business data traffic. Digital networks utilize standard IP over Ethernet offering high band­width capable of transporting hundreds of high quality channels over Gigabit Ethernet.
Set-up and configuring the system is made easy as well, saving enormous installation costs and long term cost of ownership on a digital network. The physical connecting point is irrelevant: audio signals can be made available anywhere and everywhere. Patching and routing now become logical functions configured in software, not via physical wired links
About the DNT Processors
The DNT16i is an “input” device, providing 16 analog mic/line inputs. The input signals are digitized and each channel is routed through a comprehensive set of filters, delay and dynamic processing, and the digital audio is then available as input signals to a digital matrix in the processor. The matrix in the proces­sor provides advanced automatic mixing algorithms at 48 different crosspoints, and the final mix in each crosspoint can be routed to a Dante transmit channel.
The DNT0212 is an “output” device, subscribing to Dante network transmitted channels, converting them to analog audio and providing 8 line level and 4 mic/ line level outputs. An internal digital matrix with 48 crosspoints provides advanced automatic mixing algo­rithms of inputs from analog local sources, Dante sub­scriptions and foldback from its own mixes (submixes). The final mixes can then be routed to analog outputs or Dante transmit channels. Each analog output chan­nel includes delay, filters, compressor, gain and limiter. The Dante outputs include delay, filters, compressor and gain. In addition, two analog line level inputs are available for use in applications such as local, directly connected emergency voice evacuation equipment.
Both models have internal signal generators for setup and diagnostics:
• PinkNoise
• WhiteNoise
• Tone
• Sweep
Installation and Quick Start Guide
Switched and Redundant Modes
The rear panel Dante ports allow operation in a switched mode through a single network using either jack, or in a redundant mode through two separate networks using both jacks simultaneously. Redundancy is required in some applications where it is imperative that no audio is lost due to network problems, such as in courtroom recording. The secondary network dupli­cates real-time audio traffic. If the primary network fails for any reason, the secondary network’s audio contin­ues without losing even a single sample.
See page 9 and also refer to the help files and docu­mentation provided by Audinate for more informa­tion regarding the setup for switched and redundant modes.
Audinate® is a registered trademark of Audinate Pty Ltd.
Rio Rancho, NM
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DNT Digital Processor
DNT16i Front Panel
System Recovery Mode Switch
Recessed switch is used to recover after a failed firm­ware update.
USB Port
Standard USB connector for the setup and control from a computer using a Windows or Mac operat­ing system. The USB port is also used for firmware updates.
Firmware Update Mode Switch
Recessed switch used to place the processor into the firmware update mode.
System Recovery
Mode Switch
DNT16i Rear Panel
Status LEDs
• CommLED-indicatesUSB,RS-232andnetwork
communication
• AlertLED-blinkstoindicatefaultorerror
• AlertLED-glowssteadyinrmwareupdatemode
• PowerLED-glowstoindicatepowerON
Firmware Update
Mode Switch
USB Port
Comm
LED
Alert
LED
Power
LED
POWER
Switch
RS-232 Serial Port
Used for control; typically with third party products such as touch panel displays.
Ethernet Port
Used for control only. Does not pass audio.
Programmable Input and Output Port
Programmable inputs and outputs used to control levels, settings, indicate the current state of a program­mable input and control a variety of other parameters.
Cooling Fan
Outlet
Power Inlet RS232
Serial Port
Programmable Input
and Output Port
Ethernet
Port
Dante Ports
The network audio ports. Either port can be used with a single network connection. When a second network is configured for redundancy, all processors connected to the network must have consistent connections, i.e. all Primary ports connected to one network and all Secondary ports connected to the other network.
Mic/Line Inputs
Analog inputs with adjustable gain from -10 to +60 dB in 1 dB increments; balanced differential floating design (no pin 1 problem).
Primary Secondary
Dante Ports
Analog Mic/Line Inputs 1 - 16
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LECTROSONICS, INC.
DNT0212 Front Panel
Installation and Quick Start Guide
Headphone Monitor
Standard 1/4 inch jack and level control. Drives both channels of stereo headphones.
System Recovery Mode Switch
Recessed switch is used to recover after a failed firm­ware update.
USB Port
Standard USB connector for setup and control from a computer using a Windows or Mac operating system. The USB port is also used for firmware updates.
Headphone Monitor
System Recovery
Mode Switch
DNT0212 Rear Panel
Firmware Update Mode Switch
Recessed switch used to place the processor into the firmware update mode.
Status LEDs
• CommLED-indicatesUSB,RS-232andnetwork
communication
• AlertLED-blinkstoindicatefaultorerror
• AlertLED-glowssteadyinrmwareupdatemode
• PowerLED-glowstoindicatepowerON
Firmware Update Mode Switch
USB Port
Comm
LED
Alert
LED
Power
LED
POWER
Switch
RS-232 Serial Port
Used for control; typically with third party products such as touch panel displays.
Ethernet Port
Used for control only. Does not pass audio.
Programmable Input and Output Port
Programmable inputs and outputs used to control levels, settings, indicate the current state of a program­mable input and control a variety of other parameters.
Dante Ports
The network audio ports. Either port can be used with a single network connection. When a second network is configured for redundancy, all processors connected to the network must have consistent connections, i.e. all Primary ports connected to one network and all Secondary ports connected to the other network.
Cooling Fan
Outlet
Programmable Input
and Output Port
Line Outputs 1 - 8
Floating, differential line level outputs.
Mic/Line Outputs 9 - 12
Floating, differential outputs, switchable from micro­phone to line level
Analog Line Inputs
Floating, differential line level inputs, typically used with locally connected audio sources such as voice evacuation equipment.
Power Inlet
Rio Rancho, NM
RS232
Serial Port
Ethernet
Port
Primary Secondary
Dante Ports
Line Outputs 1 - 8
Mic/Line
Outputs 9 - 12
Analog
Line Inputs
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DNT Digital Processor
DNT Control Panel Software
DNT Series processors are set up and monitored us­ing the DNT Control Panel program. The software will run on a Windows or Mac operating system.
Use the disk included with every processor to install the software, or download the installer from the web site at:
http://www.lectrosonics.com/dntsupport/
DNT Software Installation
NOTE: Uninstall previous version before installing the software.
Insert the disk into the drive and wait for the Welcome
Screen to appear. Click on Install DNT Software/USB Drivers to install the software.
The next screen presents options on which compo­nents to install. It is recommended that you check all three so the Help System and USB Driver will be installed automatically.
Click on Install to continue.
A status bar will appear during the installation to advise you of the progress. Wait for the installation to complete, then click Next to finalize the process.
The End User License Agreement screen appears. Click on I Agree, then on Next to continue.
Another screen will appear during the installation, prompting for permission to install the USB drivers. Click on Next to continue.
When the installation is complete the final screen will appear. Click on Finish to close the installer.
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LECTROSONICS, INC.
Installation and Quick Start Guide
About Dante Software
Dante Controller is a second software package needed to route network audio signals between the processor and other nodes on a network. The software is downloaded from the Audinate web site and will run on Windows and Mac platforms.
Dante Controller is used to assign the transmit and receive signals between multiple Dante devices. When a device is set to receive a signal from another device that
is transmitting, it is said to subscribe to the transmitted signal. These subscriptions appear in the Dante Controller window as green check marks.
DanteTM Software Installation
Bonjour Print Services (for Windows only)
Download the Bonjour Print Services for Windows installer into a temporary folder on your PC.
http://support.apple.com/kb/DL999
Double click on the file to open the installer. If the Security Warning dialog box opens, click on Run to launch the installer and follow the on screen prompts.
Browser based Help Files are provided to explain vari­ous icons and setup tabs.
Download the software from: http://www.audinate.com
The installation is quick and simple.
Set Up Audinate Account and Download the Dante Controller Installer
Set up an account with Audinate to gain access to the free Dante Controller software. Click on Login at the top of the screen and the forms page will open.
http://www.audinate.com
After your account is set up, return to the home page and click on Support->Software Downloads->Dante Controller. Log In on the next page and follow the on screen prompts to download the installer and store the file on your local drive.
Install Dante Controller
NOTE: Install Bonjour Print Services for Windows before installing Dante Controller.
Double click on the downloaded file to open the in­staller. If the Security Warning dialog box opens, click on Run to launch the installer and follow the on screen prompts.
Rio Rancho, NM
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DNT Digital Processor
Mandatory Settings
Dante Controller Software - Network Settings
Connect the processor to the computer with the Dante Primary port either directly or through a gigabit switch.
Confirm that the 1G and LINK/ACT LEDs next to the Dante port are flickering.
Dante Primary Port
Launch the Dante Controller software. A brief splash screen appears, followed by the Network View/Rout- ing screen. The serial number of the connected pro­cessor will appear in the bars labeled Receivers and Transmitters.
Processor name and
serial number appear in
the blue bars
Double click on either blue
bar to open the Device View
dialogue box
Double click on the processor name/serial number to open the Device View dialog box. Under the Network Config tab, select Switched.
Select the Device Config tab, then set the sample rate to 48k. The sample rate MUST be 48k so the DSP (filters, etc.) will operate as they should.
Device Config Tab
Select 48k Sample Rate
Latency can be adjusted under the same tab. The setting depends upon the number of switches in the network.
The other tabs in the Device View dialog box are used to rename channels and check the status of several parameters.
Consult the Help menu for details and explanations of Dante Controller software.
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Select
Network
Config
Select
Switched
NOTE: Once everything is set up and audio is flowing to and from the network, a second gigabit switch and network can be added and the mode can be changed to Redundant.
LECTROSONICS, INC.
DNT Control Panel Software - Signal Flow Configuration
In each processor:
The following signal connections and routing must be configured before the processor will pass signals.
• Inputs
• Matrixcrosspoints
• Outputs
In the Dante Network:
• TransmitChannels(deviceoutputs)
• Subscriptions(devicereceivechannels)
Be sure to save your settings into a Preset within the processor and to a file on the computer as a backup.
Follow the instructions below to make a connection to the processor.
DNT Software - USB Connection
Connect the processor to the computer via the front panel USB jack. Launch DNT Control Panel and click on Connect -> Connect via USB... in the upper left corner of the screen.
Click on Connect via USB...
Installation and Quick Start Guide
If DHCP is enabled and the IP address is assigned by a network server, the address will appear in the Network Settings dialog box. Otherwise a static IP address may be entered into the same dialog box. See page 10 for detailed network port setup instructions.
Launch DNT Control Panel and then open the setup screen for the processor. Click on Device Settings -> Network. A dialog box will open displaying the IP ad­dress and TCP Port number.
Once the IP address and TCP Port number are veri­fied, launch DNT Control Panel and click on Connect
-> Connect via Network... in the upper left corner of the screen.
Click on Connect via Network...
When the next screen opens, the connected processor will appear in the screen. Click on OK to continue.
DNT Software - Ethernet Connection
Connect the processor to the network via the rear panel Ethernet jack. The easiest way to establish an Ethernet connection is to first connect to the processor via the USB port to discover or assign the IP address.
Rio Rancho, NM
In the next screen, verify or enter the IP address of the processor in the upper part of the screen, then click on Search. The processor will appear. Click on OK to continue.
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DNT Digital Processor
Hardware Connections
Installing the chassis into a rack
Install the chassis so that the cooling fan vent is not blocked. Mount with 4 rack screws using the appropri­ate mounting holes. Use nylon washers to prevent damage to the front panel’s finish when tightening the mounting screws.
DNT rack mount processors have internal switching power supplies that can tolerate voltages ranging from 100 to 240 VAC. Use an approved power cord with an IEC 60320 C13 connector.
Connecting via USB for the First Time
NOTE: Install DNT USB drivers before connecting a processor.
The computer operating system will automatically de­tect and configure a USB port for the processor when it is connected and turned on the first time. Wait for the screen message that advises that the new device has been configured and is ready for use.
Setup and Control Port Connections
Numerous options are available for setup and control using a variety of devices and interfaces.
10K
Linear
Logic
Pot
CW
+5VGnd
Gnd
Logic
CCW
Ethernet
To configure the network interface, connect to the device via USB and click on Device Settings -> Net- work. The Network Settings dialog box will open.
Each DNT device has a unique IP address, but offers two TCP ports at this address, the Primary port and the Secondary port. The TCP Port number in the dialog box is the Primary port number. The Secondary port number is the Primary port number + 1, which in this example is 4081.
DHCP is supported. If the device is connected to a net­work with DHCP service and DHCP Enable is checked in the control panel window, the IP address, Net Mask and Default Gateway address will be automatically obtained when the device is powered up.
If DHCP is not used, then DHCP Enable is unchecked and a “static” IP address, Net Mask and Default Gate­way address must be entered.
Consult with the network administrator or system de­signer to determine the proper settings for each DNT device in the network.
NOTES: The default TCP Port number is 4080. To avoid conflicts with other devices on the network, it should not be changed.
RS-232
USB
These interfaces combined with a powerful macro language and simultaneous multi-point control provide outstanding flexibility to adapt to the specific require­ments of almost any application.
The RS-232 serial control port is a common interface with LCD touch panel control systems such as Crest­ron® and AMX®. The wiring diagram for DB-9 con­nectors is shown on the next page. The baud rate is adjustable using the DNT Control Panel Software.
The Ethernet network control port is used with the control panel software for setup, monitoring, control and diagnostics. It does not transport audio. The Eth­ernet port is also used with third party control devices such as LCD touch panels.
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The MAC Address is assigned at the factory and cannot be changed.
When network settings are changed, the device must be powered down then back up for the new settings to take effect.
The Dante network audio I/O ports connect to network switches. Multiple DNT processors can also be con­nected directly to each other through these ports when the units are operating in the Switched mode. See Mandatory Settings on page 8 for details on selecting this mode.
The USB port is used primarily for setup and firmware updates.
Hard-wired pots can be wired directly to the logic con­trol port on the rear panel to provide volume controls
Hard-wired switches can be wired to the logic control port on the rear panel for muting, incremental changes in volume or to activate macros.
LECTROSONICS, INC.
Installation and Quick Start Guide
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
DCD RX TX DTR GND DSR RTS CTS RI
TX RX
GND
Host
Serial
Port (PC)
ASPEN RS-232
Port
Wiring Diagram
ASPEN Device to PC
DTE pin
functions
Female
connector
Male
connector
DCE pin
functions
Female
jack
Male jack
10K Linear Potentiometer
CCW
CW
+5V To Programmable Input Pin
Gnd
Contact Closure as Programmable Input
To Programmable Input Pin
Gnd
DC Voltage Source as Programmable Input
To Programmable Input Pin
0VDC (Off) to +5VDC (On)
Gnd
Potentiometer Connection for
Analog Control of Gain
LOGIC INPUTS
Programmable Inputs
Programmable inputs are provided to enable external control over a variety of parameters. Each input can respond to a contact closure, a DC voltage source, or the variable voltage output from a potentiometer. The following illustrates common connections to the programmable input pins.
Programmable
Inputs
Programmable
Outputs
Ground
+5VDC
Programmable Outputs
Programmable outputs are used for several purposes:
• indicatethecurrentstateofaprogrammableinput
• monitoractivityonaudioinputchannels
• monitoractivepresetchanges
Each programmable output is the electrical equivalent of a contact closure to ground. When a programmable output is “active” it conducts current to ground. When the programmable output is “inactive,” no current flows to ground. The maximum usable voltage for the pro­grammable outputs is 40 V and they will safely conduct up to 100 mA DC continuous.
Both LEDs and 5V relay coils can be powered by the +5 V DC pins on the programmable input connector, as long as the maximum combined current for all LEDS and relay coils does not exceed 100 mA.
LED is ON when the programmable output is active
+5VDC
380 Ohms
Pro gr amma b le Output Pi n
LED is OFF when the programmable output is active
+5VDC
380 Ohms
Programmable Output Pin
GND
RS-232 Serial Port Wiring
Crestron® RS-232 Port Wiring
GND
TX RX
connector
1 2 3 4 5 6 7 8 9
Male
Wiring Diagram
ASPEN RS-232
Port
Female jack
Rio Rancho, NM
1 2 3 4 5 6 7 8 9
Female
connector
RX TX
GND
Crestron
RS-232
Port
Male jack
Relay is on when the programmable output is active
Coil current <100mA
Rel a y Coi l
Pro gr amma b le Output Pi n
GND
1N4001 or equi v .
Exte r na l DC V oltag e Source (<40VDC)
Note: The diagram above shows an external DC source powering the relay coil. This is necessary whenever coil volt­ages exceed 5 volts.
LOGIC OUTPUTS
GROUND 5VDC
LOGIC IN 3
IN 3
ON
OFF
CCW
IN 1
380 TO
500 OHM
ANODE CATHODE
CW
10K LINEAR POT
LED
LOGIC OUT 7
Anode
Cathode
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DNT Digital Processor
Network and PC Connections
The DNT processors send and receive audio via the Dante network, and to and from local devices con­nected directly to them.
Server/Router
Primary Network
Gigabit Ethernet switch
Secondary Network
Gigabit Ethernet switch
Using Switched and Redundant Modes
NOTE: See page 8 for instructions on selecting the mode using Dante Controller software.
Set processors to the Switched mode for setup.
In the Switched mode, the Primary and Sec- ondary ports can be connected in any combi­nation since there is an ethernet switch in the hardware.
In the Redundant mode, the Primary ports on all processors must be connected to the first net­work and the Secondary ports on all processors must be connected to the second network.
After all connections and settings are completed and the system is passing audio through the net­work, connect the second network and set the processors to the Redundant mode.
DNT16i
Analog audio outputs
to recorders and
sound systems Analog audio from
Ethernet USB
(optional)
Gigabit Ethernet switch
Local audio sources
DNT0212
(front panel)
PC connections
OR
can be made via the Ethernet ports or the USB ports
external source such
as voice evacuation
system
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LECTROSONICS, INC.
Signal Routing
Each DNT processor has an internal matrix that can connect to local audio devices and Dante transmit and receive channels. The mixes created in this matrix are assigned to Dante transmit channels so they are then available to any Dante enabled device on the network. Every device on the network can subscribe to any one or more of the transmit channels.
Local audio sources
Installation and Quick Start Guide
The signal flow screen of the DNT16i processor pro­vides an overview with access to individual settings directly or by double clicking on an element.
DNT16i
Internal Matrix
Inputs from Dante
receive channels
Dante Matrix
Local audio sources
Final Mixes assigned to Dante transmit channels
Final Mixes assigned to Dante transmit channels
Inputs
Outputs
The outputs of the internal matrix are assigned to Dante transmit channels. The Dante matrix is used for routing only, with no mixing or signal processing, so each transmit channel can be assigned to only one processor output.
Final mix outputs from
DNT processors (or
from other devices on
Inputs to DNT
processors (or other
devices on the network)
the network)
The signal flow screen of the DNT0212 processor provides an overview with access to individual settings directly or by double clicking on an element.
DNT0212
Internal Matrix
Analog audio outputs
to recorders and
sound systems
Rio Rancho, NM
Inputs
from Dante
receive
channels
Inputs Outputs
15
DNT Digital Processor
Replacement Parts and Accessories
Replacement Parts
DNTDISK DNT Software CD
21499 Power Cord
21558 DB-25 Connector
21580 5-pin Phoenix Connector
Accessories
21553 DB-9 Plug
21554 DB-9 Shell Kit
21559 DB-25 Shell Kit
21713 USB Cable
35679 Screwdriver
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LECTROSONICS, INC.
Installation and Quick Start Guide
Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equip­ment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the inter­connecting cables and then go through the Troubleshooting section in this manual.
We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose con­nection, send the unit to the factory for repair and service. Don’t attempt to adjust any controls inside the units. Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require read­justment. There are no adjustments inside that will make a malfunctioning unit start working.
LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment. In warranty repairs are made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged at a mod­est flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by phone for out-of-warranty repairs.
Returning Units for Repair
For timely service, please follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by e-mail or by phone. We need
to know the nature of the problem, the model number and the serial number of the equipment. We also need a phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help
speed your repair through our receiving and repair departments. The return authorization number must be clearly shown on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with
the proper packing materials. UPS or FEDEX is usually the best way to ship the units. Heavy units should be “double-boxed” for safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or dam-
age to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
Lectrosonics USA:
Mailing address: Shipping address: Telephone:
Lectrosonics, Inc. Lectrosonics, Inc. (505) 892-4501 PO Box 15900 581 Laser Rd. (800) 821-1121 Toll-free Rio Rancho, NM 87174 Rio Rancho, NM 87124 (505) 892-6243 Fax USA USA
Web: E-mail: www.lectrosonics.com sales@lectrosonics.com
Lectrosonics Canada:
Mailing Address: Telephone: E-mail:
49 Spadina Avenue, (416) 596-2202 Sales: colinb@lectrosonics.com Suite 303A (877) 753-2876 Toll-free Service: joeb@lectrosonics.com Toronto, Ontario M5V 2J1 (877-7LECTRO) (416) 596-6648 Fax
Rio Rancho, NM
17
DNT Digital Processor
18
LECTROSONICS, INC.
Installation and Quick Start Guide
Rio Rancho, NM
19
581 Laser Road NE • Rio Rancho, NM 87124 USA • www.lectrosonics.com (505) 892-4501 • (800) 821-1121 • fax (505) 892-6243 • sales@lectrosonics.com
LIMITED THREE YEAR WARRANTY
The equipment is warranted for three years from date of purchase against defects in materials or workmanship provided it was purchased from an authorized dealer. This warranty does not cover equipment which has been abused or damaged by careless handling or shipping. This warranty does not apply to used or demonstrator equipment.
Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot correct the defect in your equipment, it will be replaced at no charge with a similar new item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.
This warranty applies only to items returned to Lectrosonics, Inc. or an authorized dealer, shipping costs prepaid, within three years from the date of purchase.
This Limited Warranty is governed by the laws of the State of New Mexico. It states the entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE
EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which
vary from state to state.
2 April 2014
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