Lectrosonics Dante DSQD Instruction Manual

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DSQD
4 Channel Digital Receiver
INSTRUCTION MANUAL
Rio Rancho, NM, USA www.lectrosonics.com
Fill in for your records:
Serial Number:
Purchase Date:
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Introduction
The latest digital radio technology is employed in the DSQD receiver to set a new standard for performance and flexibility. Four discrete audio channels are packed into a single half-rack chassis, with balanced analog and Dante® digital network outputs. The receiver tunes continuously across the UHF band from 470.100 to
614.375 MHz.
The digital architecture delivers studio quality audio with ultra-low latency. The receiver includes an extended operating range rivaling the best analog and Digital Hybrid Wireless® systems with tracking filters that stay centered on the selected frequency.
DSP algorithms provide compatibility with Lectrosonics DSW and Duet digital wireless transmitters, and with Lectrosonics Digital Hybrid Wireless® transmitters.
The receiver provides a USB port for firmware updates and an IR port for fast setup. A large, high resolution, backlit LCD and large membrane switches provide an intuitive interface that is highly visible in daylight or dimly lit conditions.
Wireless Designer™ software integrates the digital and Digital Hybrid Wireless into a single control panel with site scanning and frequency coordination. The software is free and can be used while connected to equipment or offline in planning a multi-channel system.
Antenna ports on the rear panel accept input from remote antennas, with a “loop-thru” output to another mainframe using the internal multicoupler. A kit is also available to mount antenna inputs (BNC connectors) on the front panel.
General Technical Description
Encryption
When transmitting audio, there are situations where privacy is essential, such as during professional sport­ing events, in court rooms or private meetings. For instances where your audio transmission needs to be kept secure, without sacrificing audio quality, Lectroson­ics introduces Encryption Keys. Truly entropic encryp­tion keys are first created by the DSQD Receiver. The key is then synced with an encryption-capable transmit­ter, via the IR port. The audio will be encrypted and can only be listened to if both DSQD and transmitter have the matching encryption key. If you are trying to transmit an audio signal and keys do not match, all that will be heard is silence or white noise.
Table of Contents
Introduction ............................................................................2
General Technical Description .............................................2
Encryption ............................................................................. 2
Digital Hybrid Wireless
®
Technology .....................................3
LCD Screen ..........................................................................3
What is Dante? .....................................................................3
Panels and Features ...............................................................4
DSQD Front Panel ................................................................4
DSQD Rear Panel .................................................................4
Operating Instructions ..........................................................5
IR (infrared) Port ...................................................................5
USB Port ............................................................................... 5
Headphone Volume Adjustment ............................................5
Transmitter Function Buttons ................................................5
Dante Ports (if Dante module is installed) .............................5
Ethernet Port .........................................................................5
Multi-Frame Communication .................................................5
Power Inlet ............................................................................ 5
Navigating the Menus ...........................................................5
LCD Menu Map ........................................................................6
Quick Start ..............................................................................8
Quick Access .......................................................................... 8
RF Frequency .......................................................................8
Frequency Scan ....................................................................8
Group Tune ...........................................................................8
Sync Settings ........................................................................ 9
Compatibility Modes ..............................................................9
RF Setup Menu .......................................................................9
RF Frequency .......................................................................9
Frequency Scan ....................................................................9
Group Tune ...........................................................................9
Group Tune Setup .................................................................9
High Density Mode ................................................................9
Audio Setup Menu .................................................................. 9
Audio Level ...........................................................................9
Audio Polarity ........................................................................10
Smart Noise Reduction ......................................................... 10
Compatibility Modes ..............................................................10
Talkback Setup ......................................................................10
IR Sync & Encryption Menu ...................................................10
Sync Setting ..........................................................................10
Sync Key ...............................................................................10
Encryption Key Management ................................................10
Tools and Settings Menu .......................................................11
RX On/Off .............................................................................11
TX Battery Type .................................................................... 11
Front Panel Setup .................................................................11
Antenna Bias Power ..............................................................11
Network Settings ..................................................................11
Edit Names ...........................................................................12
Restore Defaults ...................................................................12
About ..................................................................................... 12
Links ...................................................................................... 12
Specifications and Features ..................................................13
Wireless Designer Software and USB Driver .......................14
Software for Mac
®
OS X
Operating Systems Installation ...................................... 15
Software Installer ..................................................................15
Firmware Update Instructions ...............................................15
Supplied Hardware ................................................................. 16
Unpacking the Unit ................................................................ 16
Items Included in the Box: ..................................................... 16
Optional Accessories .............................................................17
Service and Repair .................................................................18
Returning Units for Repair ....................................................18
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Digital Hybrid Wireless® Technology
All wireless links suffer from channel noise to some de­gree, and all wireless microphone systems seek to mini­mize the impact of that noise on the desired signal. Con­ventional analog systems use compandors for enhanced dynamic range, at the cost of subtle artifacts (known as “pumping” and “breathing”). Wholly digital systems defeat the noise by sending the audio information in digital form.
To support the installed base of Digital Hybrid Wireless systems, the DSQD receiver includes DSP algorithums for compatibility with Digital Hybrid Transmitters.
LCD Screen
Easy navigation of all setup parameters is provided by a full color, backlit, LCD screen and membrane push buttons. The high resolution display provides compre­hensive monitoring of all receiver parameters.
What is Dante?
Audinate’s patent pending Dante™ technology is a flexible Internet Protocol (IP) and Ethernet based digital AV network technology that eliminates the many bulky cables needed to provide point-to-point wiring for ana­log AV installations.
With Dante, existing infrastructure can be used for high performance audio as well as for ordinary control, moni­toring or business data traffic. Digital networks utilize standard IP over Ethernet offering high bandwidth ca­pable of transporting hundreds of high quality channels over Gigabit Ethernet.
Set-up and configuring the system is made easy as well, saving enormous installation costs and long term cost of ownership on a digital network. The physical connecting point is irrelevant: audio signals can be made available anywhere and everywhere. Patching and routing now become logical functions configured in software, not via physical wired links
Summary of Dante Benefits
Plug-and-play technology – automatic discovery and simple signal routing
Reduced Cost & Complexity- No special skills required to set up audio networking
Sample accurate playback synchronization
Add/remove/rearrange components at will
Deterministic latency throughout the network
Support mixed bit depths and mixed sample rates over one network
Scalable, flexible network topology supporting a large number of senders and receivers
Supports 1Gbps networks
Supports a single integrated network for audio, video, control, monitoring
Uses inexpensive, off-the-shelf computer networking equipment
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USB Port
Menu navigation
buttons
Power switch
Return to
previous screen
Panels and Features
IR Port
Headphone Volume
Adjustment
Headphone Jack
Reset Button
DSQD Front Panel
DSQD Rear Panel
Menu/Select
Transmitter Function
Buttons
Power Inlet
Dante Ports
Antenna Jacks
50 Ohm BNC
XLR Analog Output
Connectors
Ethernet Port
Antenna Bias
Power LEDs
Antenna Jacks
50 Ohm BNC
Multi-Frame
Communication
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Operating Instructions
IR (infrared) Port
Frequency and settings can be transferred to and from the DSQD receiver via this port to an IR enabled trans­mitter to simplify setup.
USB Port
For firmware updates and connection to Wireless De­signer software.
Reset Button
For MCU recovery in the event of an interrupted firm­ware update.
Headphone Volume Adjustment
Adjusts the monitor loudness of the output channel selected with the numbered buttons below the LCD.
Antenna Bias LEDs
Glow green with antenna bias power is turned on.
Transmitter Function Buttons
From the mainscreen, pressing a transmitter button will show a detailed transmitter screen (see Quick Start for more information).
From the Sync Settings screen, pressing a transmitter button will initiate a sync with the transmitter via the IR port.
Antenna Jacks
For multiple DSQD installations in a rack, a “loop thru” is available to feed two or three receivers from a single antenna pair. Connect coaxial cables from the multicou­pler outputs on the first receiver to the antenna inputs on the next receiver in the stack.
Dante Ports (if Dante module is installed)
Connects to a Dante digital audio network.
Ethernet Port
Used for setup, monitoring and control with Wireless Designer software connected via a network.
Multi-Frame Communication
Allows offline, multi-frame communication and frequen­cy coordination.
Power Inlet
The threaded-locking DC coaxial jack requires 7-18 VDC and draws 2.5A maximum.
Boot Screens
When powering on the DSQD, three screens appear in the following order: DSQD, Lectrosonics, Home Screen:
Navigating the Menus
All Menu setup items are arranged in a vertical list on the LCD. Press MENU/SEL to enter the menu, then navigate with the UP and DOWN arrows to highlight the desired setup item. Refer to the menu map on the following page.
NOTE: To guarantee chosen parameters are saved, exit a setup screen BEFORE powering down DSQD.
Press MENU/
SEL to enter
the menu
Press the UP and DOWN arrows
to navigate and highlight the
desired menu item
Press MENU/SEL to enter the setup of the highlighted
item
Press BACK to return to the previous
screen and save selected settings
Press the UP and DOWN arrows
to navigate and highlight the
desired item
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LCD Menu Map
Menu Map continued on next page...
HIGH DENSITY
MODE
SEL
BACK
Use arrow keys to enable or disable HD Mode
Press SEL to select desired channel
RF
Setup
RF FREQUENCY
FREQUENCY SCAN
GROUP TUNE
SEL
BACK
SEL
BACK
SEL
BACK
GROUP TUNE
SETUP
SEL
BACK
Press SEL to select desired channel
Use arrow keys to enable or adjust
Press SEL to select desired channel
Press SEL to select desired channel
Press SEL to select desired channel
SEL
BACK
SEL
BACK
SEL
BACK
AUDIO POLARITY
SMART NOISE
REDUCTION
SEL
BACK
COMPATIBILITY
MODES
Use arrow keys to select desired compatibility mode
Press SEL to select desired channel
Use arrow keys to select desired talkback function
Audio Setup
RF FREQUENCY
FREQUENCY SCAN
GROUP TUNE
SEL
BACK
SEL
BACK
SEL
BACK
SYNC
SETTINGS
SEL
BACK
Press SEL to select desired channel
Use arrow keys to enable or adjust
Press SEL to select desired channel
Press SEL to select desired channel
Press SEL to select desired channel
Quick Menu
SEL
BACK
AUDIO LEVEL
TALKBACK
SETUP
Press SEL to choose scan setting
Use arrow keys to select tuning group
Press SEL to select desired function
Press SEL to choose scan setting
Use arrow keys to select tuning group
Use arrow keys to enable or adjust
Press SEL to select desired channel
Use arrow keys to adjust audio level
Press SEL to select desired channel
Use arrow keys to select desired audio setting
Press SEL to select desired channel
Use arrow keys to select noise reduction mode
Press SEL to select desired channel
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ENCRYPTION KEY
MANAGEMENT
SEL
BACK
SEL
BACK
SYNC SETTING
SEL
BACK
SYNC KEY
Use arrow keys to highlight desired command
Press SEL to select desired function
T
ools &
Settings
FRONT PANEL
SETUP
DANTE POWER
ENABLE
SEL
BACK
SEL
BACK
ANTENNA
BIAS POWER
SEL
BACK
Use arrow keys to enable or disable Dante
Use arrow keys to enable or disable power
Press SEL to select choose antenna
NETWORK SETTINGS
SEL
BACK
SEL
BACK
EDIT NAMES
Use arrow keys to adjust setting
Press SEL to select desired function
SEL
BACK
RESTORE
DEFAULTS
Use arrow keys to select yes or no
Press SEL to restore default settings
SEL
BACK
SEL
BACK
ABOUT
LINKS
Use phone to scan QR code for more information
RX ON/OFF
TX BATTERY
TYPE
SEL
BACK
SEL
BACK
TX BATTERY
TIMER ALERT
SEL
BACK
Use arrow keys to select RX power on/off
Press SEL to select desired channel
Use arrow keys to select settings
Press SEL to select desired channel/function
IR Sync &
Encryption
SEL
BACK
DIAGNOSTIC
METERS
Use arrow keys to highlight desired command
Press SEL to select desired function
Use arrow keys to select encryption key
Press SEL to confirm selection
Use arrow keys to select battery type
Press SEL to select desired channel
Use arrow keys to select desired setting
Press SEL to select desired channel
Use arrow keys to edit names
Press SEL to select desired name
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Quick Start
To begin using the DSQD quickly, follow the steps be­low. The other settings can be adjusted as needed.
1. Set Transmitter Frequency: Begin by deciding which transmitter will be assigned to which Trans-
mitter Function Button (1-4). From the Quick Access Menu or the RF Setup Menu, manually
set frequency on the RF Frequency screen or scan for available frequencies and assign a frequency to each transmitter from the Frequency Scan screen.
2. Set Compatibility Mode: From the Quick Access Menu or the Audio Setup Menu, set compatibility
modes for each transmitter.
3. Set Encryption Keys: From the IR Sync & En- cryption Menu, set Key Policy and Create Key (if
needed).
4. Sync Settings: From the Quick Access Menu or the IR Sync & Encryption Menu, iniatiate sync for each transmitter via the IR port. Select SEND ALL. Messages will appear letting you know if the sync was successful. The main screen will then show green levels when all transmissions are being received.
5. You can also quickly check a transmitter status by pressing a Transmitter Function Button from the DSQD home screen. This screen allows you to change frequecy and turn Group Tune on/off. In addition, you can check the status of the compat­ibility mode, transmitter battery life, audio level and if mute is on/off.
Set transmitter
frequency
Compatibility Mode
Audio Level
Transmitter Function
Buttons
Transmitter
Battery Life
Group Tune
On/Off
Mute
On/Off
Quick Access
RF Frequency
Allows manual selection of the operating frequency for each channel.
Frequency Scan
Scan for available frequency. First allow the scan to run through completely. Then press a transmitter button to set the frequency for that transmitter (TUNING will be­gin to flash). Use the UP and DOWN Arrows to scroll to the desired frequency. Either select the BACK Button or another transmitter button to finalize the new frequency.
Transmitter Function Buttons
Instruction to choose a
transmitter function button.
Scroll to desired
frequency
Finalize frequency
selection
Flashes when tuning
to frequency
Group Tune
Assign a tuning group to a transmitter.
NOTE: Also see Group Tune Setup on next page for more information.
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Sync Settings
Allows sending or retrieving setup data via the IR port.
Sync options: Choose to sync frequency, sync all
settings, retrieve (get) frequency from a transmitter or retrieve (get) all settings from a transmitter using the UP and DOWN arrows.
Choose Transmitter: Choose one of four Rx chan-
nels by using the Transmitter Function Buttons, 1, 2, 3 or 4.
Initiate sync by pressing a corresponding Transmitter
Function Button
Compatibility Modes
Nine compatibility modes are available to match various transmitter types.
The following modes are available:
• NA HYB
• DUET CH2
• DUET CH1
• D2
• JA HYB
• NU HYB
• EU HYB
RF Setup Menu
RF Frequency
Allows manual selection of the operating frequency for each channel.
NOTE: Display varies with compatibility mode selection.
Frequency Scan
Scan for available frequency.
Group Tune
Assign a tuning group to a transmitter channel.
Group Tune Setup
Tuning groups allow the user to set up a list of profiles, by name, allowing for easy tracking of frequency tuning in the transmitters. Four tuning groups are available. For each group, choose channel and frequency, and choose to enable or disable the group. Use MENU/SEL to set and move cursor and the UP and DOWN arrows to change values.
High Density Mode
Enable/Disable High Density Mode.
Audio Setup Menu
Audio Level
Set audio outputs at correct levels, including Mute On/ Off, Level adjustment and Tone.
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Audio Polarity
Select normal or inverted polarity for each audio channel.
Smart Noise Reduction
Three levels of noise reduction are available: High, Normal and Off.
Compatibility Modes
Nine compatibility modes are available to match various transmitter types.
The following modes are available:
• NA HYB
• DUET CH2
• DUET CH1
• D2
• JA HYB
• NU HYB
• EU HYB
Talkback Setup
Talkback is a special function that re-directs the audio output of the transmitter in use to a different receiver output when talkback is selected on the transmitter. The normal use is to provide a “com” channel so the person using the transmitter can have a direct line to the crew or production staff. When selected, the audio will ap­pear at the designated talkback channel rather than the channel used for program audio.
NOTE: Also see Encryption Key Management.
IR Sync & Encryption Menu
Sync Setting
Allows sending or retrieving setup data via the IR port.
Sync options: Choose to sync frequency, sync all
settings, retrieve (get) frequency from a transmitter or retrieve (get) all settings from a transmitter.
Choose Transmitter: Choose one of four Rx chan-
nels by using the Transmitter Function Buttons, 1, 2, 3 or 4.
Initiate sync by pressing a corresponding Transmitter
Function Button
Sync Key
Send or retrieve (get) encryption keys.
NOTE: Also see Encryption Key Management.
Encryption Key Management
The DSQD generates truly entropic encryption keys to sync with encryption-capable transmitters. Begin by selecting a key policy. The DSQD will then prompt that there is NO KEY! CREATE KEY will generate a new key. Set the matching KEY TYPE in the transmitter, then transfer the key from the DSQD (SYNC KEY) to the transmitter via the IR ports. A confirmation message will display once the transfer is successful. The transmitted audio will then be encrypted and can only be listened to if the transmitter has the matching encryption key.
The DSQD has three options for encryption keys:
Standard: This is the highest level of security. The encryption keys are unique to the DSQD and there are only 256 key instances available to be transferred to a transmitter. The receiver tracks the number of keys generated and the number of times each key is transferred. Once a Standard key has been transferred 256 times, you will be alerted that a new key must be created.
Shared: There are an unlimited number of shared keys available. Once generated by the DSQD and transferred to a transmitter, the encryp­tion key is available to be shared (synced) by the transmitter with other transmitters/receivers via the IR port.
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Universal: This is the most convenient en­cryption option available. All encryption-capable Lectrosonics transmitters and receivers contain the Universal Key. The key does not have to be generated by the DSQD. Simply set a Lectroson­ics encryption-capable transmitter and the DSQD to Universal, and the encryption is in place. This allows for convenient encryption amongst multiple transmitters and receivers, but not as secure as creating a unique key.
NOTE: See Sync Key to send/receive encryption keys.
Tools and Settings Menu
RX On/Off
Use UP and DOWN arrows to toggle power on and off.
TX Battery Type
Set battery type, alkaline or lithium, for each channel. Use MENU/SEL to set and move cursor and the UP and DOWN arrows to change values.
TX Battery Timer Alert
Set transmitter battery timer alerts for each channel. Choose to enable/disable alert, set time in hour and minutes and reset timer. Use MENU/SEL to set and move the cursor and the UP and DOWN arrows to change values.
Front Panel Setup
Front panel settings may be customized as follows:
• LCD brightness: Use UP and DOWN arrows to choose from 100%, 75%, 50% or 25%
• LCD Timeout: Use UP and DOWN arrows to choose from Always On, 30 seconds, or 5 minutes
• Front Panel Lock: Use UP and DOWN arrows to turn lock on/off. When locked, menus can still be viewed, but if the UP and DOWN arrows are pressed to change settings, a “FRONT PANEL LOCKED” message will appear.
Dante Power Enable
Enable or disable Dante as needed.
Antenna Bias Power
DSQD BNC connectors are provided for use with right­angle whip antennas, cables from remote antennas, or cables from another DSQD receiver. DC bias voltage can be supplied on these connectors from an internal source to power remote RF amplifiers.
NOTE: See Panels and Features for more information on antennas/connectors.
Network Settings
Allows the user to set IP address or other network set­tings when needed.
NOTE: New network settings require the unit to reboot to take effect. Making a change and pressing the BACK key will prompt the user to Reboot Now, Save and Exit, or Discard and Exit.
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Edit Names
Edit names to match talent for easy location or easily identify multiple DSQD receivers in a rack. Use UP and DOWN Arrows to select letters and bottom buttons to set and move cursor. Press MENU/SEL when finished to save.
Restore Defaults
Returns all settings to the factory defaults. If YES is chosen, message will appear and DSQD will reboot.
About
Displays general information about the DSQD, including serial number and hardware, firmware and FPGA versions.
Links
QR codes with links to the Lectrosonics website, the DSQD User Manual online and YouTube video tutorials.
Diagnostic Meters
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Specifications and Features
Operating Spectrum: 470.100 - 614.375 MHz Frequency Adjustment Range: 25 kHz steps Sampling Size and Rate: 24-bit, 48 kHz Digital Modulation: 8PSK with Forward Error Correction Data Encoding: Proprietary ADPCM Encryption: AES 256-CTR
(per FIPS 197 and FIPS 140-2) Latency: Digital Source: 1.0 ms plus Dante network Analog Source: <1.4 ms Audio Performance: Frequency Response: 20 Hz - 20 KHz, +\-1 dB THD+N: 0.05% (1 KHz @ -10 dBFS) Dynamic Range: 108 dB A-wtd, NR=NORMAL Adjacent Channel Isolation: >85 dB Diversity Technique: Noiseless antenna switching Sensitivity: -98 dBm for 10-5 BER Antenna Inputs/Outputs: Dual BNC female, 50 ohm impedance Audio Outputs:
XLR: Balanced, -35 to +8 dBu Headphone: 1/4 inch phone jack Dante: RJ45 External DC Power: 7 to 18 VDC; 2.5A (max) Weight: 2.04 lbs.; 926 grams Dimensions: 8.375 x 1.75 x 7.375 in.
213 x 44.5 x 187 mm.
Specifications subject to change without notice.
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Wireless Designer Software and USB Driver
Windows Installation
Download the Wireless Designer software installer from the web sites under the SUPPORT tab at:
http://www.lectrosonics.com/US
http://www.lectrosonics.com/europe/
or use the flash drive supplied with the receiver.
These instructions are useful for the first time the soft­ware is being installed. Once the software is installed, updates are available by simply clicking on an item in the Help Menu. Refer to the help menu for details.
Launch the installer and follow the screen prompts.
I Agree on the EULA (end user license agreement) must be checked to continue the installation.
The installer includes USB drivers, which only need to be installed once. By default, the boxes are unchecked in the installer, because they are not required except for the very first time the software is installed on the computer being used.
If it is the first time the software is being installed, check the appropriate box to install the USB driver for the receiver model you are connecting.
If the USB driver is installed, the software will commu­nicate with whichever model is connected.
When the installation is complete, the confirmation screen will appear. Click on Finish to complete the installation.
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Software for Mac® OS X Operating Systems Installation
Using only the Firefox web browser, open Wireless De­signer. If the Firefox Silverlight plugin has not been used before you will be prompted to “Activate Silverlight” before Wireless Designer loads.
Note: The Apple Safari web browser no longer suppors installation of Silverlight applications like Wireless Designer. Existing installations will continue to work normally, but new installations must be made using the Mozilla Firefox Browser.
After Wireless Designer loads, right-click on the page and choose “Install Wireless Designer onto this com­puter...” from the pop-up menu. A dialog box will open to confirm, click “Install” to proceed.
A dialog box will open to announce that Wireless De­signer has been added to your downloads folder. Click the “Open Downloads Folder” button and drag Wireless Designer onto the Dock or into your Applications folder.
Double-click Wireless Designer to launch it. The first time you launch it you may receive a “Wireless De­signer can’t be opened...” warning. If so, click “OK” to dismiss the warning and perform the following steps immediately:
Open the Apple “System Preferences” application and double-click the “Security & Privacy” icon.
Near the bottom of the “Security & Privacy” pane you should see the message “Wireless Designer was blocked from opening because it is not from an identi­fied developer.”
Click “Open Anyway”. Another warning dialog box opens, click “Open” to launch Wireless Designer. This only needs to be done once, Wireless Designer will launch normally thereafter.
Note: If Wireless Designer is already installed, you
must uninstall it before attempting to install a new copy. Drag the Wireless Designer Dock icon to the desktop to remove it.
Software Installer
Installation software supplied on flash drive. Can also be downloaded from the web site.
WDDISK
Firmware Update Instructions
Firmware updates are made with a file downloaded from the web site and a USB connection to the receiver.
Refer to Help in Wireless Designer software for the procedure.
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(2) A500RA20
Antenna
Supplied Hardware
35800 Hex L
key wrench
25991 Bracket
front tie
27076 Rack
flange bracket
27082 Rack handle
(4) 35664 Rubber
foot large
35959 Hole Plug
25990 Bracket
rear tie
(4) 28885 SCR10
cap screw
21926
Cable USB
DCR15/1A6U
DC power supply
Unpacking the Unit
Compare the packing list enclosed with the DSQD with the original order. Inspect all items for damage. Im­mediately call 1-800-821-1121 to report any items that are missing or damaged. The sooner we get notified, the sooner we can get any needed replacement items shipped to your location.
Items Included in the Box:
Instruction manual
(DCR15/1A6AU) Power supply cable
(21926) USB cable
(35800) Hex L key wrench
(25990) Bracket rear tie
(25991) Bracket front tie
(27076) Rack flange bracket
(27082) Rack handle
(28885) (4) SCR10 cap screw
(35664) (4) Rubber foot large
(35959) Hole plug
(A500RA20) (2) Antenna
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Optional Accessories
DCR15/1A66U
27080 Dante Port Cover
SNA600a Antenna
Adjustable elements tune center frequency from 550 to 800 MHz; 3/8” x 16 threaded socket and stud with mounting strap included
ALP690 Antenna
Broad bandwidth for multi-channel systems; directional pattern with 4 dBd RF gain; built-in RF amplifier; versatile mounting options
Coaxial Antenna Cable:
ARG 15
A 15 foot antenna cable of standard RG-58 coax cable with BNC connectors at each end.
ARG 25; ARG 50; ARG 100
Antenna cable of Belden 9913F low-loss coax cable with BNC connectors at each end. Number speci­fies length in feet.
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Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equipment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the interconnecting cables and then go through the Troubleshooting section in this manual.
We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop at­tempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose connection, send the unit to the factory for repair and service. Don’t attempt to adjust any controls inside the units. Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require readjustment. There are no adjustments inside that will make a malfunctioning unit start working.
LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment. In warranty repairs are made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged at a modest flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by phone for out-of-warranty repairs.
Returning Units for Repair
For timely service, please follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by email or by phone. We need
to know the nature of the problem, the model number and the serial number of the equipment. We also need a phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help speed
your repair through our receiving and repair departments. The return authorization number must be clearly shown on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the
proper packing materials. UPS is usually the best way to ship the units. Heavy units should be “double-boxed” for safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or dam-
age to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
Lectrosonics USA:
Mailing address: Shipping address: Telephone:
Lectrosonics, Inc. Lectrosonics, Inc. (505) 892-4501 PO Box 15900 561 Laser Rd. NE, Suite 102 (800) 821-1121 Toll-free Rio Rancho, NM 87174 Rio Rancho, NM 87124 (505) 892-6243 Fax USA USA
Web: E-mail: www.lectrosonics.com sales@lectrosonics.com
service.repair@lectrosonics.com
Lectrosonics Canada:
Mailing Address: Telephone: E-mail:
720 Spadina Avenue, (416) 596-2202 Sales: colinb@lectrosonics.com Suite 600 (877) 753-2876 Toll-free Service: joeb@lectrosonics.com Toronto, Ontario M5S 2T9 (877-7LECTRO) (416) 596-6648 Fax
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Digital Receiver
Rio Rancho, NM
19
ISEDC Notices:
Per RSS-210
This device operates on a no-protection no-interference basis. Should the user seek to obtain protection from other radio services operating in the same TV bands, a radio licence is required. Please consult Industry Canada’s document CPC-2-1-28, Optional Licensing for Low-Power Radio Apparatus in the TV Bands, for details.
Ce dispositif fonctionne selon un régime de non-brouillage et de non-protection. Si l’utilisateur devait chercher à obtenir une certaine protection contre d’autres services radio fonctionnant dans les mêmes bandes de télévision, une licence radio serait requise. Pour en savoir plus, veuillez consulter le document CPC-2-1-28 d’Industrie Canada intitulé, Délivrance de licences sur une base volontaire pour les appareils radio de faible puissance exempts de licence et ex­ploités dans les bandes de télévision.
Per RSS-Gen
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:
1) This device may not cause interference
2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio ex¬empts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) l’appareil ne doit pas produire de brouillage;
2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est suscep tible d’en compromettre le fonctionnement.
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581 Laser Road NE • Rio Ranch o, NM 87124 USA • www.lectrosonics.com (505) 892-4501 • (800) 821-1121 • fax (505) 892-6243 • sales@lectrosonics.co
m
LIMITED ONE YEAR WARRANTY
The equipment is warranted for one year from date of purchase against defects in materials or workmanship provided it was purchased from an authorized dealer. This warranty does not cover equipment which has been abused or damaged by careless handling or shipping. This warranty does not apply to used or demonstrator equipment.
Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot correct the defect in your equipment, it will be replaced at no charge with a similar new item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.
This warranty applies only to items returned to Lectrosonics, Inc. or an authorized dealer, shipping costs prepaid, within one year from the date of purchase.
This Limited Warranty is governed by the laws of the State of New Mexico. It states the entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which vary from state to state.
12 February 2019
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