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We recommend you thoroughly inspect the contents of the
scope packaging at once. Check all the contents against the
packing list/invoice copy shipped with the instrument and
the list on page 1–3 of this manual. Unless LeCroy is notified
promptly of a missing or damaged item, we cannot accept
responsibility for its replacement. Contact your national
LeCroy Customer Service Department or local office
immediately (
:DUUDQW\ LeCroy warrants its oscilloscope products for normal use and
operation within specifications for a period of three years from
the date of shipment. Calibration each year is recom mended to
ensure in-spec performance. Spares, replacement parts and
repairs are warranted for 90 days. The instrum ent’s f irm ware has
been thoroughly tested and is thought to be functional, but is
supplied without warranty of any kind covering detailed
performance. Products not made by LeCroy are covered solely
by the warranty of the original equipment manufacturer.
In exercising its warranty, LeCroy will repair or, at its option,
replace any product returned within the warranty period to the
Customer Service Department or an authorized service center.
However, this will be done only if the product is determ ined by
LeCroy’s examination to be defective due to workmanship or
materials, and the defect has not been caused by misuse,
neglect or accident, or by abnormal conditions or operation.
contact numbers follow index
).
1RWH
This warranty replaces all other warranties,
expressed or implied, including but not limited to any
implied warranty of merchantability, fitness, or adequacy for
any particular purpose or use. LeCroy shall not be liable for
any special, incidental, or consequential damages, whether
in contract or otherwise. The client will be responsible for
the transportation and insurance charges for the return of
products to the service facility. LeCroy will return all
products under warranty with transport prepaid.
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3URGXFW$VVLVWDQFH Help on installation, calibration, and the use of LeCroy equipment
is available from the LeCroy Customer Service Department in
your country (
0DLQWHQDQFH$JUHHPHQWV We provide a var iety of customer support ser vices. Maintenance
agreements give extended warranty and allow our clients to
budget maintenance costs after the initial three-year warranty
has expired. Other services such as installation, training,
enhancements and on-site repairs are available through s pecial
Supplemental Support Agreements.
6WD\LQJ8SWR'DWH LeCroy is dedicated to offering state-of-the-art instruments,
continually refining and improving the performance of our
products. Because of the speed with which physical modifications
may be implemented, this manual and related documentation
may not agree in every detail with the products they describe. For
example, there might be small discrepancies in the values of
components affecting pulse shape, timing or offset, and —
infrequently — minor logic changes.
However, be assured the scope itself is in full order and
incorporates the most up-to-date circuitry.
see contact numbers following the index
).
We frequently update firmware or software during servicing to
improve scope perfor mance, free of charge during warranty. W e
will keep you up to date with such changes, through new or
revised manuals and other publications.
But you should retain this, the original manual, for future
reference to your scope’s unchanged hardware
specifications.
6HUYLFHDQG5HSDLU Please return products requiring maintenance to the Customer
Service Department in your country or to an authorized service
facility. LeCroy will repair or replace any product under warranty
free of charge. The customer is responsible for transportation
charges to the factory, whereas all in-warranty products will be
returned to you with transportation prepaid. Outside the warranty
period, you will need to provide us with a purchase order num ber
before we can repair your LeCroy product. You will be billed for
parts and labor related to the repair work, and for shipping.
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+RZWR5HWXUQD3URGXFW Contact your country’s Customer Service Department or local
field office to find out where to return the product. All returned
products should be identified by model and serial number. You
should describe the defect or failure, and provide your name and
contact number. And in the case of products returned to the
factory, a Return Authorization Number (RAN) should be used.
The RAN can be obtained by contacting the Customer Service
Department.
Return shipments should be made prepaid. We cannot accept
COD (Cash On Delivery) or Collect Return shipments. We
recommend air-freighting.
It is important that the RAN be clearly shown on the outside of
the shipping package for prompt redirection to the appropriate
LeCroy department.
:KDW&RPHVZLWK<RXU6FRSH The following items are shipped together with the standard
configuration of this oscilloscope:
À Front Scope Cover
À 10:1 10 MΩ Passive Probe —
À ProBus Single-Channel Adapter
SERIES ONLY)
Two
À
À AC Power Cord and Plug
À
À
À
À Performance Certificate
À Declaration of Conformity
À Warranty
250 V T-rated Fuses (5 A or 6.3 A depending on model
see Chapter 3
—
Operator’s Manual
)
(this manual)
Remote Control Manual
Hands-On Guide
one per channel
(9354C, 9374C, 9384C
1RWH
Wherever possible, please use the original shipping
carton. If a substitute carton is used, it should be rigid and
packed so that that the product is surrounded by a minimum
of four inches or 10 cm of shock-absorbent material.
²