When the leak has been fixed, the LeakAlertor will automatically reset itself. This usually occurs overnight,
but can take up to 24 hours to accomplish as several monitoring cycles in which no leaks are detected must
first occur before the LeakAlertor will flash GREEN.
Technical Q&A
Will the LeakAlertor always detect a leak? Yes, with rare exceptions:
A properly working fill valve has a “snap action” on-and-off operation, meaning the valve is either on
or off. In situations where there is no detectable phantom flush, the LeakAlertor may fail to indicate
the occurrence of a leak if the fill valve is not functioning correctly.
If a leak is so minimal that it only produces a phantom flush once every 55 minutes or longer, the
LeakAlertor may fail to see enough occurrences to qualify a leak worth alerting the user. Two things
should be noted here: (1) the water loss is minimal in these instances, and (2), a slow leak will
ultimately become a faster leak as the flapper continues to deteriorate or deform.
Does the LeakAlertor give some sort of indication after every flush? After every “qualified flush”, the
LeakAlertor will give the user a status indication. There are several exceptions:
A “qualified flush” refers to the amount of time it takes for the entire flush cycle to occur, plus or
minus 20%. If the user holds the flush handle down or should the water pressure drop substantially
(changing the flush cycle time frame significantly), the flush might not be qualified.
Some toilets are very quiet. The LeakAlertor will attempt to adjust its sensitivity in order to detect
very quiet fill valve actions. This occurs as a function of several different factors. There are some rare
instances in which the LeakAlertor is unable to detect certain super-quiet fill valves.
I held the flush handle down for several minutes to simulate a wide-open flapper and the alert
started to sound, but when I released the handle the alert didn’t stop immediately. Why not?
When a wide-open flapper or flush valve has been detected, the alert does not stop until the tank refills
and the fill valve has terminated water flow.
I held the flush handle down a little bit to try to simulate a leak, and I heard the phantom flush. But
when I flushed the toilet, there was no indication that a leak was detected. Why not?
Technically speaking, while you did simulate a leak, you did not simulate a leak that is characteristic
of how a toilet normally leaks. In general, the LeakAlertor is looking to qualify leaks which are
characterized by periodic fill valve operations (phantom flushes that occur over time), which is how a
toilet normally tends to leak. Order our Leak Simulation Kit if you want to simulate an authentic
toilet leak.
Can I use the same LeakAlertor on multiple toilets? Yes. Here’s how:
When switching toilets, remove the LeakAlertor battery and reinsert the battery tab (or make a battery
tab out of an index card: it should be about 5/8” wide and 2” long; place it between the battery and the
circuit board, with the end protruding through the slit on the enclosure). Install the LeakAlertor on the
new toilet, pull the tab, and flush when instructed. It may be necessary to remove and replace the
double-back tape on the base, which is readily available in retail stores.
Why isn’t the beep louder?
Unlike smoke alarms which are designed to emit an ear-splitting sound, the LeakAlertor isn’t a lifesaving
device. It’s assumed that some people, once alerted to the fact their toilet is leaking, will procrastinate in
fixing the leak. The purpose is to alert them when they are nearby (after a flush) that their toilet is leaking,
not create an unnecessary annoyance.
What affects the battery life? In normal operation, the LeakAlertor will operate for more than two years
on its internal battery. However, a continuously leaking toilet or wide-open flapper that is not fixed will
cause the unit to constantly beep and flash, decreasing the life of the battery.
Can users replace the battery themselves? Yes, and it only takes about a minute. Simple battery
replacement instructions are included with the product, and the very common CR2032 lithium watch
batteries are available at most retailers or can be ordered directly from nth Solutions.
Key Points
Regardless of user competency or their following of the installation instructions, as long as the
LeakAlertor is attached somewhere on the outside of the toilet tank and the battery activation tab is
removed, it will “learn” what it needs to about the toilet and respond accordingly to leaks.
The LeakAlertor quickly detects wide-open flappers or flush valves and continues to sound an urgent
alarm until the problem is corrected.
Depending upon the frequency of toilet use and nearby environmental disturbances, the LeakAlertor
could take up to several days to identify a slow leak, although most leaks will be identified within
several hours.
The LeakAlertor will automatically adjust itself and continuously monitor the toilet as it seeks to
identify leaks and alert the user accordingly.
Once a leak has been detected and the user fixes the problem, the LeakAlertor will automatically reset
itself within 24 hours.
Technology Options
Non-volatile storage of complete water use profiles- including total number of flushes, amount of
water wasted due to leaks and wide-open flappers- available for property management, hospitality
and water utilities. No removal or connection to the products is necessary. Hand held non-contact
electronic interrogators instantly secure the data
Short-range telemetry for property management and hospitality, which allows remotely located
receivers to receive and log “Report by Exception: leaks from tenant/guest toilets.”
Display Units: attached to the LeakAlertors by a short cable, these devices display all of the pertinent
data and calculations made by the LeakAlertors in real time. Request the “LeakAlertor™ Data
Display Unit” Technical Reference Guide for more information.
Contact Ernie Howard or Susan Springsteen for information on how nth Solutions LLC can facilitate the
administration of, and logistics for, pilot programs, customer service sales and/or giveaways, conservation
programs, etc.
For technical questions email engineering@leakalertor.com
For marketing inquires contact Ernie Howard: ernie.howard@nth-solutions.com
nth Solutions LLC 15 E Uwchlan Ave Ste 412, Exton, PA 19341 • 1-877-LEAKALERTOR
www.leakalertor.com
The LeakAlertor is covered by U.S. Patents #8,310,369 and #8,362,907 and #8,704,671