LaserShield Instant Security Systems Owner's Manual
100503.5
LaserShield®Instant Security System
OWNER’S MANUAL
TABLE OF CONTENTS
Page 2 LaserShield®Instant Security System OWNER’S MANUAL
Section ONE - Your System and its Parts
Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CUSTOMER CARE
Answering your questions, Expanding your System, and Ordering additional parts . 4
INTRODUCTION
How LaserShield®Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
GETTING STARTED
Alarm Permits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LASERSHIELD STARTER KIT
Master Alarm Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Wireless Detection Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Keychain Remotes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Emergency Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section TWO - Setting up Your LaserShield
®
HOW TO SET UP YOUR SYSTEM
Remove the Battery Protection Strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Position the LaserShield
®
Master Alarm Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connect the Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connect the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Activate the Wireless Detection Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Position the Wireless Detection Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
LINKING YOUR UNITS WIRELESSLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
ACTIVATING 24/7 MONITORING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
TESTING YOUR SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
"UNLINKING" or DEACTIVATING DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section THREE - Using Your System
YOUR PERSONAL PASSCODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ARMING AND DISARMING THE SYSTEM
Arming the System When You Leave the Premises
Using a Keychain Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Disarming the System When You Enter the Premises
Arming the System at Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking the System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
TABLE OF CONTENTS
LaserShield®Instant Security System OWNER’S MANUAL Page 3
ABOUT ALARMS AND EMERGENCIES
What Happens During an Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Panic Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Canceling an Accidental Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
In Case of Intrusion or Actual Emergency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Emergency Disarming WITHOUT the Keychain Remote . . . . . . . . . . . . . . . . . . . 17
Section FOUR - Additional Features
Household Pets - the LaserShield®Pet Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Managing the System by Telephone When You Are Away . . . . . . . . . . . . . . . . . . . 19
False Alarm Protection Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of AC Power and Low Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Section FIVE - System Maintenance
Monthly Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Section SIX - Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Section SEVEN - Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Section EIGHT - Warranty and Liability Information
Limited Warranty and Liability Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CUSTOMER CARE
Page 4 LaserShield®Instant Security System OWNER’S MANUAL
SECTION ONE
Safety Information Customer Care
To prevent a fire hazard or electrical shock,
do not expose this product to moisture or
operate it when you are wet or standing in
water.
Locate your LaserShield®so that electrical
and telephone cords are not frayed, walked
over, or pinched by other objects.
Recycle used batteries from your
LaserShield
®
alarm products. Contact your
local Recycling Center for more
information.
Opening the case (except to replace the
batteries) or otherwise tampering with your
LaserShield
®
Instant Security System or
Keychain Remotes will void your limited
warranty.
!
!
!
!
To Expand Your System and Order
Additional Parts
Many single-room apartments,
condominiums, or offices may only
need the LaserShield®Starter Kit to
achieve adequate protection.You
may expand your LaserShield
®
Instant Security System to other
rooms with additional Wireless
Detection Units.
For more information about
purchasing Wireless Detection Units
and other LaserShield
®
products,
please visit:
www.lasershield.net
Customer Assistance
If you have questions about setup,
use, repair, or replacement of your
LaserShield
®
device or accessories,
please check the "Troubleshooting"
section first. If your problems are
still unresolved, contact Customer
Care at:
1-866-618-4336
The phone line connected to your Master Alarm Unit must not be connected to
telephones outside the building. For example the phone line must not be connected to
outdoor telephones, and must not be connected to telephone(s) in a separate building.
SAFETY NOTE
Use the phone cord supplied or any other standard phone cord, 26AWG or more.
INTRODUCTION
LaserShield®Instant Security System OWNER’S MANUAL Page 5
SECTION ONE
When the System is Armed and
Motion is Detected:
The System watches for motion from a
potential intruder within its coverage
area. If motion is detected by the WDU
the MAU will quickly countdown to an
alarm condition, unless disarmed.
Once an Alarm condition is detected, the
MAU sends a message to RRMS using
your telephone line. RRMS will attempt
to notify responsible parties and local
authorities in accordance with your
Monitoring Service Agreement.
The Master Alarm Unit, Keychain
Remotes, and Wireless Detection Units
include a "Panic Button" feature that lets
you signal an emergency at any time.
The Panic Alarm sounds the siren and
triggers a phone call to RRMS.
Not for use outdoors.
Thank you for choosing the LaserShield
®
Instant Security System. It is easy to set up
and easy to operate. With just a few simple
steps, your System will be ready to protect
your home or business from intruders.
This LaserShield®Owner’s Manual
Shows You How to:
Properly position the LaserShield®Master
Alarm Unit (MAU) and Wireless Detection
Units (WDUs) in your home or business.
Set up the MAU and activate the 24/7
Monitoring Service that monitors your
alarm for round-the-clock protection.
Operate your LaserShield®Instant
Security System, using the Keychain
Remote or by phone.
Test your System with Rapid Response
Monitoring Service (RRMS) the 24/7
monitoring service.
How Does LaserShield®Work?
The LaserShield®Instant Security System is
complete and ready to use, with batteries
already installed. The Master Alarm Unit can
be set up anywhere near a telephone jack.
The Wireless Detection Unit (WDU) should
be located near a corner or wall with a clear
view of the front door or main entry and
positioned approximately 4 to 6 feet from the
floor. A motion sensor on the front panel of
the WDU scans an area of up to
approximately 1100 sq. ft., but does not
penetrate walls or windows.
When you activate the System and connect
to RRMS, the monitoring service responds to
alarm signals from your System. If an alarm
signal is received from your premises, RRMS
will attempt to notify you and/or any
responsible parties to initiate a response.
Each Wireless Detection Unit includes an
optional Pet Shield to block portions of the
motion sensor so your pet is less likely to
trigger an alarm.
“Armed” and “Disarmed”
When the System is “Armed,”
LaserShield®Instant Security
System
is actively monitoring the
protection area and ready to take
action if an intruder enters.
When the System is “Disarmed”
you can move about the house
freely without triggering an alarm.
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GETTING STARTED
Page 6 LaserShield®Instant Security System OWNER’S MANUAL
SECTION ONE
Alarm Permits
Some communities or local law
enforcement agencies may require an
alarm permit. If your community or local law
enforcement agency requires an alarm
permit, and you operate your alarm without
a permit, you could be subject to fines, law
enforcement non-response and/or
deactivation of service.
To find out if you need an alarm permit,
please contact your local law
enforcement agency for details.
Please DO NOT DIAL 911 for alarm
permit information.
•
•
Keychain Remote
DISARM
ARM
Battery Compartment
(underneath)
Status Light
LASERSHIELD STARTER KIT
LaserShield®Instant Security System OWNER’S MANUAL Page 7
SECTION ONE
LaserShield®Master Alarm Unit
2 Keychain Remotes
8’ foot Telephone Cord
2 AC Power Adapters
Rapid Response Monitoring Service
Agreement
Rapid Response Information Form
Owner’s Manual
Product Registration Card
2 Emergency Cards
Pet Shield
Quick Start Guide
Activation Incentive Card
Additional Keychain Order
Form
•
•
•
•
•
•
•
•
•
•
•
•
•
LASERSHIELD INSTANT SECURITY SYSTEM INCLUDES:
Wireless Detection Unit (WDU)
Emergency Card
Remote Passcode & Tap Count
Customer Care Telephone Number
Master Alarm Unit (MAU)
Panic Button
Siren
Red Warning Light
Microphone
Amber Status Light
Speaker
Motion Sensor Window
Amber Status Light
Red Power Light
Bypass Button
Antenna
Wall / Phone
Learn Button
Power Cord
On / Off Button
On / Off
Power Plug
HOW TO SET UP YOUR SYSTEM
Page 8 LaserShield®Instant Security System OWNER’S MANUAL
SECTION TWO
PULL
Positioning the Master Alarm Unit
Place the MAU in a location that is close to a
wall telephone jack and also where the voice
announcements can be heard. It can be
placed anywhere in your home or office where
you can see its signal lights and reach it
conveniently for, among other things, to
access the panic button.
The removable battery protection strip is
the same for the MAU and Wireless
Detection Units
Connect devices in the following
sequence, with the LaserShield
®
closest to the wall outlet:•
LaserShield®MAU
• Fax Machine
(plugs into
LaserShield®MAU)
• Caller ID Box
• Answering Machine
• Telephone
Set up is fast and easy. Basically, you need to
plug in your units, position and link them, and
make a phone call to activate 24/7 monitoring
for better protection. A voice annunciator not
only talks you through the setup, but also will
advise you of System status or abnormal
conditions.
Plug MAU into a Telephone Line
Your LaserShield®Master Alarm Unit must be
connected to a telephone line to contact
RRMS when it detects a security threat.
Always connect the MAU directly into the wall
telephone jack.
The MAU works best with a direct
connection to the wall telephone jack. To
connect it through a PBX, please contact
LaserShield
®
Customer Care for
assistance. Connecting through a PBX or
other telephone switching system may
prevent or reduce reliability in reporting
alarm events to RRMS.
Plug the included telephone cord into the
connector marked "to wall" on the back of the
MAU. Then plug the other end into the wall
telephone jack. If your telephone jack is
occupied by another phone or device, simply
plug that phone or device into the jack in the
rear of the MAU marked "to phone".
Remove the Battery Protection Strips
The LaserShield®Master Alarm Unit (and
Wireless Detection Units) are shipped with
removable battery protection strips. You do not
need to open the battery door to remove the
strip. Just carefully pull out the protective strip
tabs located on the bottom of each unit.
Your System cannot contact RRMS if the
line is busy or not connected, or if a phone
is left off the hook.
The use of DSL or other broadband telephone
service may prevent your System from
transmitting alarm signals to RRMS. Your
System should be connected to a line not
used for DSL. IMMEDIATELY AFTER
INSTALLING DSL OR BROADBAND
TELEPHONE SERVICE, YOU MUST TEST
THE SYSTEM’S SIGNAL TRANSMISSION
WITH RRMS.
If you have "Privacy Manager" as a feature on
your telephone, you must do one of two things
to assure that RRMS can call you in event of
an alarm. Either disable or cancel Privacy
Manager with your phone company, or provide
us with a different phone number for RRMS to
contact you at your premises.
HOW TO SET UP YOUR SYSTEM
LaserShield®Instant Security System OWNER’S MANUAL Page 9
SECTION TWO
Where to Position the
Wireless Detection Unit
• Across from the
main entry area
• 4-6 feet off the floor
(optimal height is 5 feet)
• Unobstructed view
Position Your Wireless Detection Unit
Positioning the Wireless Detection Unit
Place the WDU in a corner, aimed in the
direction a burglar would have to pass to enter
areas of your home or business. Optimum
height for the WDU is 4-6 feet. Typically,
higher placement of the WDU increases range
and distance. Obstructions such as furniture,
columns or narrow corridors can impair the
range of detection. Place an additional WDU
in a master bedroom, as burglars tend to
frequent this room.
You can check the area of coverage by
watching the red light in the motion sensor
window, which will flash on and off as you
move.
Adjust the location and position of the WDU to
obtain the best coverage. Avoid aiming motion
sensors directly at heating or air conditioning
registers or large panes of non-draped glass.
Large glass areas that receive direct sunlight
can trigger an alarm condition. Do not arm the
System when it is placed in a room with
windows left open. Motions sensors do not
see through glass so if windows are closed
the System will not be disturbed by outside
activities, such as pets, and gardeners.
Pet Owners: Please refer to page 18 "Using
LaserShield
®
with Pets".
Plug MAU into Power
Plug the AC Power Adapter (supplied) into the
wall and insert the DC connector into the
power jack located on the back of the Master
Alarm Unit.
Push and hold the Power Button on the MAU
until the voice says "LaserShield on."
Setting up the Wireless Detection Unit
(WDU)
The WDUs communicate wirelessly with the
Master Alarm Unit. They require only an AC
Power connection (supplied). They do not
require a telephone connection. WDUs can be
placed on nightstands, tables, bookshelves or
anywhere you have a convenient nonswitched power receptacle. All WDUs offer the
best coverage pattern when placed in a
corner of a room.
Note: The annunciator may refer to the WDUs
as "satellite units."
The Wireless Detection Unit features include:
Motion Sensor
Bypass Button to deactivate an individual unit
Panic Button
Battery Back-up
Activating your Wireless Detection Unit
Plug unit into a non-switched power
receptacle.
Press the power button until the red power
light goes on and remains on.
Follow instructions linking your WDU in
the "Using Learn Mode to Link Devices" on
page 13.
•
•
•
•
1.
2.
3.
Recommended Placement
for the WDU
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