LapSafe Mini Mentor, Midi Mentor, Mentor, USB 10, SmartLine 5 User Manual

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The Mentor™ Range

User Manual

Date: August 2015 Version: 3

LAPSF227_23102014V3

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The Mentor™ Range - User Manual

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The Mentor™ Range - User Manual

Contents

Page No Section Title Section No

4 Introduction 1

4 Important actions 2

5 Getting started - fit handles and cable tidy 3

6 Moving your trolley 4

7 - 12 Charging your devices 5

13 Mentor options 6

14 - 17 Alarm 7

17 Trolley upgrades 8

18 Warranty 9

18 Care & maintainance 10

19 Health & Safety 11

20 Securing your trolley 12

21 Helpful links 13

22 Safety declaration 14

23 CE conformity 15

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The Mentor™ Range - User Manual

1. Introduction

Congratulations and thank you for purchasing a storage and charging trolley from the LapSafe® Mentor™ range. Your trolley comes with a life time parts and labour warranty which you will need to activate immediately (Section 8).

This manual has been designed to assist and guide you with the set-up and correct use of your trolley. However, as there are many configurations available within the Mentor™ range this manual is not exhaustive of all the variations possible.

2. Important actions

Upon delivery of your new Mentor™ trolley you must:

• Take a note and store in a safe place your trolley’s serial number which can be found located on the back of the trolley. The silver plate will hold your serial number that begins with LE (Figure 1). You will need to quote this number for all enquiries relating to your trolley.

• Take a note of your key number located on the key itself and store this in a safe and secure place. You will need this if you wish to order additional keys

(Figure 2).

• Visit lapsafe.com/activate to activate your Lifetime warranty. Your warranty will not be valid unless you do this.

• Read the section on ‘Health & Safety’ (Section 10)

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3. Getting started

Before moving your trolley you must fit the trolley handles and cable tidy which can be found inside the front of the trolley:

1. Fit one handle to each side of the trolley using the screws and allen key provided (Figure 3).

The cable tidy should be hung from one of the handles and be used to stow the power cable whenever the trolley is moved (Figure 4).

2. If your trolley is fitted with an alarm you will need to connect and charge the alarm battery (Section 6).

Figure 1

Serial plate

Figure 2

Key number

Figure 3

Fitting handles onto trolley

Figure 4

Cable tidy

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4. Moving your trolley

Your Mentor™ trolley should always be moved with care and should only be moved by two competent adults or authorised persons.

Before moving the trolley the following checks/actions should be carried out, irrespective of the distance travelled:

If your trolley is fitted with an alarm ensure that this is deactivated before moving the trolley. (Figure 5)

• Check that the power has been turned o on the trolley and at the wall socket.

• Carefully disconnect the mains power lead from the back of the trolley and from the wall socket placing the power lead in the cable tidy located on one of the trolley handles.

• Check that any network cable (Cat5) has been disconnected from the back of the trolley.

• Ensure that all of the trolley doors are securely closed and locked, and that all keys have been removed. Do not move the trolley with a key le in the lock.

• Ensure that there are no items le on the top of the trolley.

• Disengage wheel brakes using the foot operated pedals before moving the trolley. (Figure 6)

• Special care should be taken on inclines.

At the new location

• Ensure that all wheel brakes are applied using foot operated pedals.

• Never position the trolley in front of any fire exit ot fire escape routes

• Never position the trolley in the view of any windows for security

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Figure 5

Alarm

Figure 6

Wheel brake

5. Charging your devices

• Connect the mains power lead supplied with your trolley to the power port near the bottom at the back of your trolley (Figure 7).

• Plug the pin end into a wall power socket and turn on at the wall.

• Turn on the power at the trolley by flipping the power switch next to the power port (Figure 8).

Figure 7

Connecting power lead

Figure 8

Power switch

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5.1. Charging devices - SmartLine™

If you have chosen SmartLine™ with PowaSave™ then your trolley has been fitted with LapSafe®’s ultra-safe preconfigured charging leads, specific to the make and model of your chosen device. You do not require the AC adaptors that come with your devices to be fitted into this trolley. (Figure 9)

• Place each laptop into a charging bay – only one device per shelf unless configured for netbooks where sometimes two per shelf can be accommodated (in this case two charging leads will be visible)

• Plug the black SmartLine™ charging cables provided in each bay into the corresponding laptop’s power port to allow charging (Figure 10)

Module charging lights explained

Figure 9

SmartLine™ module

Figure 10

Connecting SmartLine™ cable

Batteries Charging

RED

Batteries 80%

charged

BLUE

Batteries

fully charged

and power is still

being provided

BLUE

flashing frequently

Batteries charged

and power

supply is on

standby

BLUE

flashing slowly

Checking laptops

for charge

request (every 60

minutes)

PURPLE

No laptop

connected

NO LIGHT

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Figure 11

ChargeLine™ module

What is PowaSave™

PowaSave™ technology is designed to provide power savings over ‘duration charging’ of laptops and netbooks.

This highly intelligent system is only available on the Mentor™ SmartLine™. It automatically senses when a module (of five devices) is fully charged and it then stops charging the module to avoid wasting power; thus making vast energy savings.

All devices are still charged simultaneously in the fastest possible time.

5.2. Charging devices - ChargeLine™

If you have chosen ChargeLine™ then your trolley will be configured to allow you to use the AC adaptors that are supplied with your device. Your trolley will have either a three pin 13 amp socket fitted to each shelf or a European socket.

(Figure 11)

• Neatly place one AC adaptor into each charging bay and plug into the white charging socket provided.

• Place one device onto each shelf and connect the corresponding AC adaptor to each laptop.

Note

No power will be supplied to the devices until the front doors have been securely closed – this is a safety feature to ensure no user comes into contact with mains voltage.

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Chassis charging lights explained

The trolley is in ‘standbymode’ – there

is power to the trolley but not to the

charging modules inside it. The

trolley will only begin charging once

the doors are closed and locked.

Once closed the RED will come on.

GREEN

Doors are shut and locked and there is

power to the charging modules inside

the trolley; if laptops are plugged in

they will be charging.

GREEN + RED

5.3. Charge & Sync

If you have purchased a Mentor™ Charge & Sync for tablets such as iPads, then your trolley will allow you to charge the devices using their own USB cables and allow the devices to be synchronised to a host MacBook or laptop. Your trolley will be fitted with USB sockets in each bay.

Setting up the cable management

Step 1

Bunch up a USB cable into a tidy bundle and cable tie together.

Step 2

Plug the USB into the socket in the Charge & Sync Module

Step 3

Pass a cable tie through the right hole then back up through the le.

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Step 4

Tie up the bundle with the cable tie and cut o the excess

Step 5

Complete steps 1-4 for each charge & sync bay in your trolley

Module charging lights explain - basic function

The lights on the front of the charge and sync module explains which mode it is in; sync and charge, charge and sync or auto cycles:

AMBER light o, GREEN light flashing slowly, and BLUE light on

– synchronising will commence once the devices are connected to host laptop or MacBook. Charging will commence once the synchronising has finished or timed out.

Note: If no host device is connected when the unit is switched on

charging will commence. (GREEN light o, AMBER light comes on to indicate charge and will blink to confirm full charge).

Charge & sync push button modes

The black push button is found on the front of each module with the adjacent mode lights and these can be set in various modes which override the default mode as follows:-

‘All O’ mode

Pressing once aer power-up will select ‘All O’ mode.

AMBER and GREEN lights o, BLUE light blinking briefly = Power

on with no activity.

From the ‘All O’ mode, pressing the black button again will select ‘All Charge’ mode.

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‘All Charge’ mode

Pressing twice aer power-up, will also select ‘All Charge’ mode.

BLUE and GREEN lights o, AMBER light flashing slowly - waiting

for iPads/tablets to be connected = charging on standby.

BLUE and GREEN lights o AMBER light solid = One or more

devices are charging.

BLUE and GREEN lights o AMBER light blinking briefly = All

connected devices are fully charged.

‘All Sync’ mode

Pressing three times aer power-up will also select ‘All Sync’ mode.

BLUE and AMBER lights o, GREEN light flashing slowly = sync

on standby waiting for devices and a host PC or laptop to be connected

BLUE and AMBER lights o, GREEN light solid = syncing one or

more devices

BLUE and AMBER lights o, GREEN light blinking briefly = All

connected devices have synchronised for the preset period. (Default is set to one hour, aer which the Mentor™ Charge and Sync trolley will return each device to charge status to maintain optimum readiness.

From the ‘All Sync’ mode, pressing the black button again, returns the module to the default ‘Sync then Charge’ mode.

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6. Mentor options

Printer

If you have a printer module built into your trolley please refer to your printer manual for guidance on how to use the printer and to load and change the printer cartridges.

The printer module has been connected into the trolley and once you have connected the trolley to the mains power it will be ready to use.

If you wish to use your own printer housed on the top of the trolley a mains outlet has been provided at the rear of the trolley and also a network socket (A network socket is an option or standard with Data Transfer (DTM)). Care should be taken when moving the trolley and on no circumstances should the trolley be moved without disconnection of the power sockets and/or network connection. The trolley should not be moved with the printer on the top of the unit.

Network connectivity

If your trolley features network connectivity, you can plug the trolley into your network by connecting a standard network cable into one of the auxiliary points on the back of the trolley.

Data transfer (DTM)

If your purchase includes DTM your trolley will be network ready (these are the red network cables within your charging bays), you can update all of your laptops simultaneously inside the trolley using Wake on LAN soware.

• Make sure that the trolley is connected to the network and switched on

• Plug each individual red DTM cable inside the trolley into the network ports of each laptop and ensure that the trolley is switched on. If you have a ChargeLine™ trolley (uses AC adaptors) close the trolley’s doors before beginning the update.

• The laptops are now ready to receive updates

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Figure 12

Connecting a network cable

Figure 13

Network connectivity

Docking station

If you have purchased a docking station with your trolley then please refer to the docking station user guide to fit and dock correctly.

Timer

If your laptop trolley has been fitted to include a timer, please refer to the timer user manual provided at the time of purchase.

7. Alarm

If your trolley is fitted with an alarm please note the following:

• The alarm’s internal back up battery will be disconnected upon delivery. Open the rear service door with the keys provided and connect your battery as shown. Once this step is completed please ensure your laptop trolley is connected to mains power supply and powered on, and all the doors should be shut and locked.

Note: it takes approximately 6 hours to fully charge the alarm battery.

• There are five LEDs on the right hand side of the keypad. When the trolley is connected to a live power supply and all of the doors are locked, the trolley will be ready to be alarmed and the LEDs will be:

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1 ON (Green) 2 O 3 ON

(Amber)

4 O 5 O

Changing authorised person pin

Upon delivery, your new trolley will have a default pin code of 1234. You will need to change this to a new bespoke pin code so that you can access the system and manage the issue of user pin codes.

If you make an error at any time, or you get timed out, enter * and start again Enter 1234 into the keypad, there will be a series of bleeps. Enter 9 before they stop.

All LEDs will flash, and then settle to indicate:

All LEDs will light up and within the next 10 seconds you need to:

Enter 1234 or your old pin code, then all LEDs will light up and within 10 seconds you must enter your new four digit pin code. Bottom LEDs will go out one at a time as numbers are entered, and as the last number is entered the LED display will indicate: Enter *, LEDs will flash and settle down to:

1 ON (Green) 2 O 3 O 4 O 5 ON

(Red)

1 ON (Green) 2 O 3 O 4 O 5 ON

(Red)

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Enter *, LEDs will flash and settle down to:

1 ON (Green) 2 O 3

(Amber)

4 O 5 O

Activating the alarm

Enter your four digit pin code and you will hear a bleep for 10 seconds before the alarm is set. The alarm will go o if the trolley is not finally positioned within 10 seconds. If the alarm has been set correctly, the bleeps will stop and the LEDs will change to:

If the alarm has not been set correctly, there will only be two or three bleeps and the LEDs will not change from their normal condition:

In such cases, check that all doors are properly locked, the power supply is on, and try re-entering your pin code. If this should fail again, contact LapSafe® Products.

1 ON (Green) 2 ON (Green) 3 O 4 O 5 O

1 ON (Green) 2 O 3 ON

(Amber)

4 O 5 O

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Deactivating the alarm

To deactivate the alarm system, enter your pin code into the keypad on the back of the trolley and a single bleep will indicate that the alarm has been deactivated.

The LEDs will revert back to their normal configuration:

If the trolley has to be moved to gain access to the keypad, a bleep will sound giving you 10 seconds to enter your pin code. Any longer and the alarm will sound.

Alarm sounds

If the alarm should sound for no reason, enter your pin code and the alarm will stop. In the unlikely event that it does not, evacuate the room, close the door and contact your authorised person. Do not stay in the room with the alarm on; it is very loud!

8. Trolley upgrades

The modular design of your Mentor™ means that as your needs change, you may be able to upgrade or change the modules.

Possible upgrades are:

• Upgrade to accept new laptops/netbooks/other mobile ICT devices

• Add functionality (e.g. DTM, Wireless Access Point, docking station)

For all upgrades you will need your trolley’s serial number (found at the rear of the trolley on a silver plate), then call the LapSafe® Support Team.

1 ON (Green) 2 O 3 ON

(Amber)

4 O 5 O

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9. Warranty

All Mentor™ trolleys come with a Lifetime Parts & Labour Warranty. To activate your FREE Lifetime* Parts and Labour Warranty, please refer to the warranty documentation inside your welcome pack or go on-line and register at

www.lapsafe.com/activate

10. Care and maintainance

Dos

• Lock your trolley when not in use

• Keep your keys in a safe place and not in the same room as the trolley

• Remember to set the alarm (if fitted)

• Read the Health and Safety guidelines in the user guide and share this information with all users

• Activate your warranty at lapsafe.com/activate

• Unplug charging leads before taking laptops out of the trolley

Don’ts

• Do not move the trolley without disconnecting the mains power

• Do not move the trolley with the mains lead trailing use the cable tidy

• Do not leave keys in the doors locks when moving the trolley

• Do not remove doors

• Do not leave trolleys in the view of a window

• Do not try to modify the trolley in anyway without contacting LapSafe® first to check that it is safe to do so

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11. Health & Safety

All products manufactured by LapSafe® Products have been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale.

Full CE compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe® Products, as are many more built in safety features. CE Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. CE Declaration of Conformity Certificate is issued with each product in the User Guide Pack.

Please be advised of the following safety advice:

At no time are the rear red service doors of the trolley to be opened by anyone other than an authorised person.

At no time should anyone attempt to physically li the trolley, as this could cause injury to the persons concerned and even damage to the trolley, which will invaldate the manufacturer’s warranty. Should the movement of the trolley require this type of action, you are advised to seek advice from the authorised person. In such circumstances, the matter should be referred to LapSafe® Products for consultation and advice.

• Always apply the wheel brakes when the trolley is either parked or not in use.

• Disconnect the mains supply and stow the mains cable into either the cable

• management provided or on top of the unit before moving

• Always ensure that the main power lead does not present a trip hazard when connected to the mains.

• Always ensure that the main power lead is fully extended when connected to the mains.

• The trolley should only be moved on horizontal surfaces.

• Always ensure that the trolley NEVER impedes full and free pedestrian access to all fire routes, fire exits and normal access routes.

• Only place the approved laptops in the trolley for recharging.

• NEVER allow unauthorised access to the service doors at the rear of the unit.

• The above is not an exhaustive list. Contact LapSafe® Products should you have any concerns.

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12. Securing your trolley

In addition to the strong and robust build of the Mentor™ trolley there are two levels of extra mechanical security that are provided as standard with the Mentor™.

Security Loop

Welded to the underside of the chassis at the end of the unit there is a security bracket (loop) which enables the trolley to be chained and/or padlocked to a fixed location. Padlocks and chains are not provided.

Locks/Keys

The front access doors and the rear service doors have been reinforced to resist attack and they have been fitted with high security locks. The keys to the front and back doors are dierent, and two sets of keys are supplied for each door set when the trolley is delivered.

Extra keys can be ordered at a small cost at www.lapsafe.com/keys you will need the serial and key numbers at the time of your order.

Docking station

If you didn’t purchase an optional docking station with your trolley, we can still provide one fully fitted to your Mentor™ to enable you to dock the trolley to a wall for extra security. Please contact us on 0800 130 3456 for more information.

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13. Helpful links

Replacement Keys

www.lapsafe.com/keys

Activate Warranty

www.lapsafe.com/activate

Support Enquiries

www.lapsafe.com/support/enquiry [email protected] 0800 130 3456

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Recent guidance from the Health and Safety Executive regarding “Laptop computer charging trolleys safety alert” requires interpretation from each manufacturer as regards to their product compliance. The HSE statement can be found at: www.hse.gov.uk/services/education/safety121009.htm

CE Testing, Conformity and Declaration of LapSafe® Products

At LapSafe® Products we are proud to conrm that ALL of our electrical products, going back over ten years, have been thoroughly tested and certied (by an authorised and INDEPENDENT testing house) and accordingly have been clearly CE marked.

Full CE compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of LapSafe® Products, as are many more “built in” safety features. CE Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. CE Declaration of Conformity Certicate is issued with each product in the User Guide Pack.

You may obtain further copies of the certicate specic to your product and serial number, or any further information and advice, upon request to our Customer support–

call direct 01787 226147 or FREEPHONE the switchboard on 0800 130

3456 or email [email protected].

Rest assured that your LapSafe® Product has been designed and built with Safety as the highest priority since we rst introduced the concept of the “mobile laptop trolley” into the UK market in the last century. This is, indeed, why we are called “Lap SAFE”.

Residual Voltage

The HSE has raised a concern (having identied at least one particular manufacturer’s trolleys with this “characteristic”) that many manufacturers’ trolleys (if indeed not the vast majority), may have a momentary residual voltage on the pins of the mains plug and that this could, if you touched the pins within a second or two of unplugging, result in an electric shock.

LapSafe® Products have been designed from the outset with safety internal circuitry as standard so as NOT to retain or present any signicant residual voltage in this way. In fact, it is virtually impossible to get any such signicant electric shock from our cabinets in normal use.

However, regardless of how safe any particular trolley may be, we endorse the recommendations for employing common sense practise as a generic rule for any mobile electrical appliance, such as switching o the mains socket before unplugging the power leads and NOT moving the trolleys without disconnecting and unplugging the power leads at both ends. Two of the wheels are tted with locks as standard and should be kept locked as a reminder when power is connected and as a general safety rule as per the user instructions supplied with each cabinet.

For further information call Lapsafe products on 0800 130 3456 or visit our website at lapsafe.com

*Mentor™ range from January 2010

LAPSF076_23052011V2

Safety Declaration

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EU Declaration of CE Conformity

to Council Directive 89/336/EEC

Amendment 2004/108/EC

to Council Directive 73/23/EEC

Amendment 2006/95/EC

Equipment Description: Laptop Battery Charging Unit

Device Name: LapSafe® Mentor™ Range

Manufacture Address: LapSafe® Products Limited Unit 3 Wakes Hall Business Centre Wakes Colne Colchester Essex CO6 2DY

European Standards: Emission: BS EN 55-022 class B Immunity: BS EN 55-024 Electrical Safety: BS EN 60335-1

Declaration: We hereby declare that the stated equipment complies with the required Emission, Immunity and Electrical Safety standards stated above.

Issue Date: 4 December 2012

Authorised by LapSafe® Products:

John Hutton

Position: Director

EU Declaration of CE Conformity

LAPSF200_04122012V1

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