Laplink LAPLINK GOLD 11.5 User Manual
Copyright Notice
No part of this publication may be reproduced, transmitted,
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any human or computer language, in any form or by any
means, without the express written permission of LapLink
Software, Inc., 10210 NE Points Drive, Suite 400, Kirkland,
WA. 98033.
Trademarks
LapLink, the LapLink logo, SpeedSync and SmartXchange
are trademarks or registered trademarks of LapLink Software, Inc.
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in certain jurisdictions.
Other brand and product names are trademarks or registered trademarks of their respective holders.
Patents
SpeedSync™ U.S. Patent Number 5,446,888
This product may contain one or more of the following
licensed products: RSA Data Security, Inc. MD5 MessageDigest Algorithm. Copyright © 1991-2, RSA Data Security,
Inc. Created 1991. All rights reserved. ZLIB general purpose compression library, version 1.0.4. July 24, 1996.
Copyright (c) 1995-1996 Jean-loup Gailly and Mark Adler.
Technical Support Contact Information
World Wide Web: Visit www.laplink.com/techsupport/
LapLink® Gold
© 1986–2003 by LapLink Software, Inc. All rights reserved
10210 NE Points Drive, Suite 400
Kirkland, WA. 98033
LapLink® Gold User’s Guide
© 2003 LapLink Software, Inc.
MN-LGDUSR-11.5-US
2
Contents
1 Introducing LapLink Gold
6 Why LapLink?
8 Staying in touch with the office
10 Connecting from the office
2 Connecting to other computers
14 How can I connect to other computers?
16 Connecting directly by modem
18 Dialing in to a network through a network
server: Dial-Up Networking
20 Using Address Book for modem connections
22 Connecting over the Internet using LapLink
Everywhere
24 Connecting over the Internet using an ILS
26 Making a computer available for ILS
connections
28 Making an Internet connection to a computer
behind a firewall
30 Connecting over an office network
32 Using Address Book for network connections
34 Connecting by cable
36 Connecting by wireless
38 Connecting over CAPI 2.0/ISDN
40 Changing CAPI 2.0/ISDN performance in
LapLink
42 Connecting automatically
3 Setting up security for incoming
connections
46 Allowing incoming connections
48 Denying access to certain drives and folders
50 Locking out password crackers
52 Allowing or requiring callbacks
54 Protecting your security settings with a password
56 Encrypting information over incoming connections
4 Using Remote Control
60 Using Remote Control—Overview
62 Viewing the host
64 Customizing keyboard control
66 Disabling the host keyboard and mouse and
blanking its screen
68 Rebooting and logging on to the host
70 Hosting a Remote Control session
72 Sharing clipboard information with remote
computers
73 Customizing Remote Control performance
3
5 Using File Transfer
76 Using File Transfer—Overview
78 Navigating through drives and folders
80 Selecting files and folders
82 Copying or moving files and folders
84 Setting File Transfer options for the results you
want
86 Synchronizing folders with SmartXchange
88 Replacing one folder with another: Clone Folder
90 Speeding file transfers with SpeedSync and
compression
92 Resuming an interrupted file transfer
6 Automating file synchronization with
Xchange Agent
96 Using Xchange Agent—Overview
98 Creating an Xchange Agent
100 Previewing and running an Xchange Agent
102 Dealing with conflicts
104 Customizing an Xchange Agent
106 Using filters to include or exclude files
108 Scheduling an Xchange Agent to run
automatically
7Using Print Redirection
112 Using Print Redirection—Overview
114 Printing over a LapLink connection
116 Setting up printers for Print Redirection
8 Using Text Chat and Voice Chat
120 Exchanging typed messages using Text Chat
122 Talking to someone using Voice Chat
124 Improving Voice Chat performance
126 Using Manual conversation mode
9 Troubleshooting
130 Introduction to troubleshooting
Index 153
4
1 Introducing
LapLink Gold
6 Why LapLink?
8 Staying in touch with the office
10 Connecting at the office
Why LapLink?
LapLink gives you the freedom to leave the office without giving up access to your office computer and
network resources. Whether you’re traveling on business or working from home, you can still read your
e-mail, share the latest files with coworkers, access network programs and databases, browse the
Internet over a high-speed connection, and collaborate with colleagues. Things you once could do only in
the office you can now do remotely.
Suppose you work at home
Instead of joining the morning rush-hour traffic, you sit down
at your home computer, connect to your office, and begin
your workday as usual, by tackling your e-mail.
While finishing your orange juice, you read your messages,
write new ones, send replies—in other words, you operate
much as you would in the office. You’re using LapLink. In
particular, you’re using Remote Control, one of the LapLink
services, to operate your office computer from home.
On your home monitor you see what you would have seen
had you commuted to work, and you operate your e-mail
program as you would have from the office. You can even
use your home printer for those messages you’ll review later.
Forget to get the latest copy of a file before leaving the
office? Move to File Transfer, another LapLink service, and
drag the file from the folder on the office network to its location on your hard drive at home. Since you’re updating a file
already on your home computer, the file is transferred
almost before you know it. (In fact, LapLink merely updates
the file, transferring only the parts that have changed.)
Returning to Remote Control, you start a network application and access the company’s huge product database.
Just as you thought, customers ordered more blue widgets
last month than during the previous two months combined!
More grist for the quarterly report you’re working on.
While you’re still connected, you check out a rumor. Is the
competition really selling their widgets at cutthroat prices?
Connecting over the dedicated Internet line in the office, you
visit the competition’s Web site. Whew, no price war after all!
A final check of your e-mail confirms your suspicions. It’s off
to Chicago tomorrow for a two-day business trip.
Suppose you’re on a business trip
At the airport, you arrive early enough to check your latest
e-mail and send a message you’ve forgotten in your rush to
pack. Using your PDA, you log on to the LapLink Everywhere Service Center and display the messages waiting for
you back in the office. By subscribing to the LapLink Everywhere service, you’re able to access your office computer
from your PDA or any other device capable of surfing the
Internet.
Settling into your hotel room hours later, you take your eyes
off the view long enough to discover a dedicated digital
phone line. All the better to connect your laptop to your
office computer, first by dialing the local number for your
Internet service provider and then by opening a LapLink
connection over the Internet.
It’s been a busy day. You need to catch up with your
coworkers and exchange the latest files with them. You rush
through your e-mail, finishing in time to connect to a
coworker’s computer. Her e-mail sounded desperate: if
6
. . . Why LapLink?
you’re free before 7 o’clock this evening, could you help with
the cover art for the annual report?
Now you’re looking at her monitor and talking to her at the
same time, using another LapLink service, Voice Chat. After
some discussion and trying this and that, the two of you
agree: make the logo larger and reverse the colors. She’ll
have a finished draft waiting for you on the network in an
hour.
In an hour, however, you expect to be at your favorite Chicago restaurant, choosing from the dessert menu. On your
way out the door, you schedule LapLink to reopen the connection with the office and synchronize folders on your laptop with folders on the office network.
By the time you return to your hotel room, LapLink will have
exchanged the quarterly report you finished on the red-eye
flight this morning for the reports that await your review on
the office network. And you’ll get the latest draft of the cover
art as well. Now to find the time to review all of this.
7
Staying in touch with the office
Phone lines, modems, and LapLink: with these basics you can connect to the office from home or
elsewhere. To these basics you can add a network, a network server, and the Internet. You determine
how to connect by considering your office setup and what you want to accomplish when you are
connected.
You can connect to the office if your home computer or your
laptop has at least a modem and a phone line to connect to.
Depending on the availability of a network and the Internet
in your office, you can then make any or all of these kinds of
connections:
• To your office computer directly
• To your office computer or another office computer
through the office network
• To your office computer through the Internet
Connecting directly to your office computer
If your office computer is equipped with a modem, you can
connect to the computer directly, using Connect over
Modem.
Turn on the modem and leave LapLink running when you
leave the office. Then connect through the modem and run
programs and transfer files as you would normally.
If your computer is attached to a network, you can read your
e-mail and access the customary network resources,
though you cannot connect to other computers on the network.
Connecting to the office network
If your office has a network, you can connect to the network
and then to any computer running LapLink on the network,
including your own. In fact, you can access any network
resources normally available to you from the office. If you
browse the Internet from your desk at work, for example,
you can browse it from afar, too.
To connect to the office network, simply dial in to a dedicated network dial-up server using Dial-up Networking.
Connecting over the Internet
Many workstations have direct Internet access over dedicated, high-speed connections. If your office computer is
one of these—and you have Internet access from your
home computer or your laptop—you can connect to your
office computer in either of two ways:
• By setting up a LapLink Everywhere account for your
office computer and connecting through the LapLink
Everywhere server
• By publishing the computer’s address through an ILS
(Internet locator service) and specifying that address
when you connect
Connecting by either means is like connecting to your office
computer by modem, with these advantages:
• The office computer does not require a modem.
1 LapLink Everywhere is especially useful when you con-
nect to or from a computer behind a firewall. No special
firewall configuration is required.
1
8
. . . Staying in touch with the office
• If you make a local call to connect to the Internet while
you’re away from the office, you can save money on
your long-distance connections to the office.
• If you connect to the Internet over a high-speed line
while you’re away from the office, you can improve the
speed of your connection to the office.
Connecting from a Web browser
There may be times when you want a file or an e-mail message from your office computer but setting up your laptop
and running LapLink is not convenient or feasible. For such
situations, you can leave the LapLink Everywhere program
running on your desktop and connect from a PDA or any
other device that can surf the Internet. You can open a connection from almost any browser, even in libraries and Internet cafés.
Working within a Web browser on your Internet device, you
can perform some of the same operations you perform
within LapLink:
• Read and send e-mail messages, adding attachments
as you wish
• Upload and download files to and from your desktop
• Control your desktop remotely
• Access SQL databases on servers connected to the
desktop
9
Connecting from the office
With greater resources at hand, you can make faster connections—and connect in more ways—while
working in the office. Connect over a corporate network, for example, for the fastest file transfers. Use a
LapLink cable to synchronize your desktop and laptop before and after you travel. And take advantage of
your organization’s direct connection to the Internet for cheap connections to distant locations.
Connect to other computers on your network
If your office is equipped with a local network (LAN), you
can connect directly to any other network computer running
LapLink using Connect over LAN (Network). Because
LapLink connections over networks are fast, they are ideal
for sending large amounts of data in a short time.
Suppose it’s your job to distribute files to several computers
every Tuesday. To automate the operation, create an
Xchange Agent file by showing LapLink which files to copy
and where to copy them. When Tuesday arrives, run the
Xchange Agent yourself or schedule it to run unattended, at
a time when the computers are usually idle. LapLink automatically connects to the computers, transfers files to the
designated folders, and disconnects, all without assistance.
It may also be your job to maintain those computers. Without leaving your desk, you can use Remote Control to troubleshoot problems on other computers, chatting with their
users, if necessary.
Connect your laptop to your desktop
If you take your laptop—and your work—with you when you
leave the office, you know the routine: update files on your
laptop before you leave; update files on your desktop when
you return.
To update files on either computer, attach a LapLink cable
and run LapLink on both computers. A connection opens
automatically.
You could then locate the most recent files, whether on the
laptop or the desktop, and copy them to the other computer.
Instead, you create an Xchange Agent to perform the operation automatically. You also set up LapLink to run the agent
whenever you start LapLink.
In the future, simply attach the cable and run LapLink on
both computers. Your files will be updated automatically.
Connect to distant computers over the Internet
Does your office have a direct line to the Internet? If so, go
online and use Connect over LapLink Everywhere or Connect over ILS to locate other LapLink computers on the
Internet and open connections. By combining LapLink and
the Internet, you can connect to computers anywhere in the
world.
Before you can use Connect over LapLink Everywhere, any
computers you want to connect to must have LapLink
10
. . . Connecting from the office
Everywhere accounts. You can then connect to these computers through the LapLink Everywhere server.
Before you use Connect over ILS, other LapLink users must
set up LapLink on their computers so that their e-mail
addresses, or other unique identifiers, are “published”
through an ILS (Internet locator service) as their Internet
addresses. They then notify you of their new addresses.
1
Once you go online and run LapLink, merely supply a computer’s Internet address to locate the computer and open a
connection.
1 Some computers have IP addresses that do not change. If
you connect to one of these computers, use Dial-Up Networking and supply that computer’s IP address.
11
12
2Connecting to
other computers
14 How can I connect to other computers?
16 Connecting directly by modem
18 Dialing in to a network through a network server: Dial-Up
Networking
20 Using Address Book for modem connections
22 Connecting over the Internet using LapLink Everywhere
24 Connecting over the Internet using an ILS
26 Making a computer available for ILS connections
28 Making an Internet connection to a computer behind a firewall
30 Connecting over an office network
32 Using Address Book for network connections
34 Connecting by cable
36 Connecting by wireless
38 Connecting over CAPI 2.0/ISDN
40 Changing CAPI 2.0/ISDN performance in LapLink
42 Connecting automatically
Determine how to connect to another computer from the resources available to the two computers. For
example, are both logged on to the same office network? Then connect over the network. Use the tables
in this section to help decide how to connect. No matter which kind of connection you choose, you can
always use File Transfer, Remote Control, and the other LapLink services.
Connecting over the Internet
How can I connect to other computers?
LapLink provides several ways to connect to
other computers.
Which method you use
depends on the
resources available to
the computers.
Can you connect to the Internet on
both computers?
Yes
No, but the office has a direct connec-
tion to the Internet
14
Then connect over the Internet this way:
You have a choice:
• Subscribe to the LapLink Everywhere service and then use Connect over LapLink
Everywhere (Internet). If either computer is behind a firewall, this is the easiest Internet
connection. See page 22.
• Connect to the Internet as usual and then use Connect over ILS in LapLink. This connection uses an Internet locator service. See page 24.
Use Connect over Dial-Up Networking to dial in to a network server and connect over
the office Internet connection.
Connecting over modems, networks, cables, or
wireless devices
What resources are
available for connections
on the local
computer?
on the remote
computer?
Then connect to another LapLink computer this way:
. . . How can I connect to other computers?
For details
see
modem modem
modem
modem
network network
parallel, serial, or
USB port
wireless device wireless device
modem and net-
work
network with a
dial-up server
parallel, serial, or
USB port
Use Connect over Modem and dial in to the modem on the remote computer.
Modem connections are available in all versions of Windows.
Use Connect over Modem to connect directly to the remote computer and
access all of the network resources available to that computer.
Use Connect over Dial-Up Networking to dial in to the dial-up server and con-
nect to any LapLink computer on the network.
Use Connect over LAN (Network).
Network connections are available in all versions of Windows.
Attach a LapLink parallel, serial, or USB cable to each computer. The connection
opens automatically.
Serial connections are available in all versions of Windows. Parallel connections
are available in Windows 95/98 and Windows Me. USB connections are available in Windows 98, Windows 2000, Windows ME, and Windows XP.
The connection opens automatically as soon as the devices come within range
of each other.
page 16
page 16
page 18
page 30
page 34
page 36
15
Connecting directly by modem
Using modems and a phone line, you can connect to another computer or to an office network. For a
direct, LapLink to LapLink connection, dial a modem on another computer using Connect over Modem.
For a connection to an office network—and then to any LapLink computer on the network—use Dial-Up
Networking to dial a dedicated dial-up server (RAS).
Use Connect over Modem
to dial a modem on
another computer and
open a LapLink connection
to that computer.
Entries you have created
for modem connections in
Address Book appear in
the connection list to make
connecting easier.
When you dial directly to another LapLink computer, you
have access to all the programs and files available to that
16
computer (including any network resources if the computer
is logged on to a network).
. . . Connecting directly by modem
Connecting through a network
Once on the network, you can connect to another LapLink
computer and use LapLink services just as you would in a
direct modem-to-modem connection. But there’s more.
When you dial in to a network, you can also:
• Connect to any LapLink computer on the network, not
just one. (You can even transfer files from one computer to another.)
• Access all the network resources available to you in the
office. If you normally browse the Internet over the network, for example, you can do the same thing from a
remote location, using the browser on your local computer.
• Enhance security by combining LapLink password protection with network security.
For a Dial-Up Networking connection, your office network
(either TCP/IP or IPX) must have a dial-up server. (If in
doubt about your network, ask the network administrator.)
Using Dial-Up Networking, you dial in to the network
through this server.
• The LapLink security setup of the computer you are
connecting to must be changed to allow incoming connections. See page 46.
• LapLink must be running on both computers.
• Modem ports must be enabled in LapLink on both computers.
Dialing from an Address Book entry
Before dialing a computer, it’s a good idea to create an
Address Book entry for that connection. Use the entry to
store the phone number, requests for services (such as File
Transfer and Remote Control), password, and other pertinent information.
When you use Connect over Modem, you see the Address
Book entries you created for modem connections. When
you use an entry to dial a connection, information stored in
the entry is passed on to the remote computer for you. For
details about using Address Book for modem connections,
see page 20.
To connect to another computer by modem:
1 Click the Connect Over button on the LinkBar, and then
click Modem.
2 In the Connections list, click the connection you want to
open.
The connections listed under Manual Dial are your
Address Book entries for modem connections. To create
a new entry, click Address Book.
3 In the Dialing Location list, click the location you’re dialing
from.
4 Under Services, check services you want to use.
5 Click the Dial button.
Dialing manually
To dial a connection that is not complicated by such considerations as calling cards, outside lines, and country codes,
you can type the phone number without creating an
Address Book entry beforehand. LapLink dials the number
exactly as you type it, regardless of how you have set up
Dialing Properties.
To dial manually:
1 Click the Connect Over button on the LinkBar, and then
click Modem.
2 Click Manual Dial.
3 In the Phone Number box, type the number to dial.
4 Click the Dial button.
17
Dialing in to a network through a network server: Dial-Up Networking
Use Dial-Up Networking to dial in to a dial-up server (RAS) and log on to a network from outside the
office. Then connect to other LapLink computers on the network and use network resources as if you
were still in the office.
Use Dial-Up Networking to
dial in to a dial-up server
and connect to a network.
Then open connections to
other LapLink computers
on the network.
Use Dial-Up Networking to access a network after you leave
the office. By dialing in to a dial-up server (RAS) on the network, you can connect to any computer running LapLink on
that network.
You can also connect to LapLink computers on the Internet
and browse the Internet using the Internet connection in the
office. In short, you can access the same network resources
you use in the office.
18
Before you use Dial-Up Networking
• Dial-Up Networking, a Windows feature, must be
installed on the computer you dial from. See Windows
help for instructions.
• Your network must have a dedicated dial-up server
(such as Novell NetWare Connect, Windows Remote
Access Server, or Shiva NetModem). The computer
you connect to must be connected to an IPX or TCP/IP
. . . Dialing in to a network through a network server: Dial-Up Networking
network. It must also be running LapLink, and its security setup must have been altered to allow incoming
LapLink connections. See page 46.
Setting up a Dial-Up Networking connection
Before using Dial-Up Networking, create a Dial-Up Networking connection to the network server by supplying the
number to dial.
To create a Dial-Up Networking connection:
1 Click the Connect Over button on the LinkBar and then
click Dial-Up Networking.
2 Click the New Connection button and follow the instructions
on your screen.
Connecting to a network computer using Dial-Up
Networking
To use Dial-Up Networking to connect to a network
computer:
1 Click the Connect Over button on the LinkBar and then
click Dial-Up Networking.
2 In the list of connections, click the connection to your net-
work server.
3 Ensure that this box is checked: After Dialing, Connect to a
Computer on a Network.
4 Click the Dial button.
5 When prompted, type the user name and password1
required by the dial-up server.
6 In the Connect over LAN (Network) dialog box, click the
name of the computer you want to connect to.
If the computer is not listed and you are attempting to
connect over a TCP/IP network, click the TCP/IP
Addresses tab. Then do either of the following:
•In the Connections list, click the name of the computer
you want to connect to.
•Under TCP/IP Name or Address, type the IP address of
the computer.
7 Under Services, verify that the services you want to use are
checked.
8 Click OK.
1 For information about typing capital letters and lowercase
letters in passwords, see page 21.
2 The computers in the Connections list are those you have
placed in Address Book. For information about creating
Address Book entries for Dial-Up Networking connections,
see page 20.
3 For information about determining an IP address, see
page 31.
3
2
19
Using Address Book for modem connections
Making entries in Address Book simplifies the process of opening the same direct modem connections
time after time. In your entries you store phone numbers, requests for services (such as File Transfer and
Remote Control), and passwords. When you use Connect over Modem, this information is passed on to
the remote computer for you. You can also set up entries for connections you make to network computers
after you dial in to a network using Dial-Up Networking.
For modem connections
you make again and again,
simplify the connecting
process by adding entries
to Address Book.
Then access the information you store in these
entries when you use Connect over Modem or DialUp Networking.
Address Book is a convenient way of storing all the information you need to connect to another computer using Connect over Modem.
Address Book works in tandem with Dialing Properties, the
Windows feature that lets you determine how your numbers
are dialed. Use Dialing Properties to charge a call to a calling card, for example, reach an outside line, or place longdistance and international calls. For more information about
Dialing Properties, see Windows help.
20
To create an Address Book entry for a Connect over
Modem connection:
1 Click the Address Book button on the LinkBar, and then
click the Add button.
2 In the Description box, type a brief description of the remote
computer for your own reference.
3 In the Computer Name box, type the LapLink name
assigned to the remote computer.
. . . Using Address Book for modem connections
4 In the Connection Type list, click Modem.
5 Under Phone Number, type the area code and phone num-
ber, and click the country code.
TIP If you want to have a phone number dialed exactly as
you type it in the Telephone Number box, clear this box:
Use Country Code and Area Code.
TIP Requests for services in Address Book are honored
only if the security setup of the remote computer permits.
6 Under Services, check the services you want to use.
TIP You can change your selections later, as part of the
connection process. You can also request new services
after you connect.
7 Under Host Locking on Connect, check the kind of locking
you want to take effect on the remote computer when you
connect for Remote Control.
You can lock a host (blank its screen or disable its mouse
or keyboard) only if it has been configured to allow locking.
8 Under Security Information to Send, type the log-in name
and the password you must provide in order to gain access
to the remote computer. Reenter the password to confirm.
When you finish the entry, you see Address Book and the
description of the new entry. If you want to create another
entry, click Add again and complete the entry. Otherwise,
click Close.
Using Address Book for dial-up connections to
network computers
For LapLink connections you make after dialing in to a network, set up Address Book entries to store requests for services and security information. This information is passed to
the network computer after you connect to a network using
Dial-Up Networking.
As the Connection Type, use Network: Available Now if the
computer normally appears in the list of available computers when you use Connect over LAN (Network) in the office.
Otherwise, use Network: TCP/IP Address and type the
computer’s IP address. To determine a computer’s IP
address, see page 31.
Entering passwords
LapLink Gold passwords are case-sensitive (i and I, for
example, are treated differently). For connections to other
computers running LapLink Gold, type passwords in capital
or lowercase letters exactly as they were typed on those
computers.
NOTE Passwords in LapLink Pro, LapLink Tech, or
LapLink 7.5 or earlier are not case-sensitive. In Address
Book entries for connections to any of these versions, type
passwords in ALL CAPITAL LETTERS. If you have old
Address Book entries for such connections, retype their
passwords in all capital letters.
NOTE Because of the change in case sensitivity, Address
Book entries created in an earlier LapLink version may no
longer let you connect to computers that have also been
upgraded. Have new passwords set up on those computers; then change your Address Book entries to match.
21
Connecting over the Internet using LapLink Everywhere
LapLink Everywhere
because they maintain security without the need to wrestle with firewalls. They are the most flexible
because you can connect not just in the traditional LapLink-to-Laplink way but from any device with which
you can browse the Internet, including cell phones, PDAs, and public access computers like those found
in libraries and Internet cafés.
1
offers the easiest and most flexible Internet connections. They are the easiest
You can use LapLink Everywhere connections for traditional LapLink-to-LapLink connections.
Or you can connect from any Internet
browser, without using LapLink at all.
LapLink Everywhere and LapLink Gold are two programs
that have been designed to work separately or together.
Unlike LapLink Gold, LapLink Everywhere needs to be
installed only on the host computer—the home or office
1 LapLink Everywhere is a subscription service. Your purchase of LapLink Gold 11.5 entitles you to 30 days’ free use of the LapLink
Everywhere mobile access service. For more information about LapLink Everywhere fees and features go to www.LapLink.com.
22
computer you want to connect to. It does not have to be
installed on the computer you connect from.
Once the LapLink Everywhere program is installed on the
host computer, you can connect to it in two ways:
. . . Connecting over the Internet using LapLink Everywhere
• Open a LapLink connection from another computer running LapLink Gold. LapLink Gold must be running on
both computers, but LapLink Everywhere needs to be
installed and running only on the host.
• Open a LapLink Everywhere connection from an Internet browser. Simply leave LapLink Everywhere running
on the host computer. You do not have to run LapLink
at all.
For maximum flexibility, leave both LapLink Gold and
LapLink Everywhere running on the host computer. You can
then connect from another computer running LapLink Gold
and from any device that allows you to browse the Internet.
Only LapLink-to-LapLink connections offer the complete
range of LapLink features. When you use an Internet
browser, you can read e-mail, transfer files, and perform
remote control, but advanced features like automatic synchronization are not available.
Preparing to use LapLink Everywhere
As part of the installation of LapLink Gold you are asked
whether you want to set up your LapLink Everywhere
account and install LapLink Everywhere.
Simply create a unique user name and password. If you
install LapLink Everywhere on more than one computer, be
sure to use the same user name and password for each
one.
As with other kinds of connections, you must configure the
security setup of the host computer to allow incoming connections. See page 46.
If you intend to connect to the computer from an Internet
browser and use remote control (at additional cost), you
must also install LapLink Secure VNC or WinVNC on the
host computer.
If you intend to access a SQL database, a SQL database
server for which you have an ADO connection string. In
addition, the remote device must have Microsoft Data
Access Components (MDAC) 2.6 or later installed on it.
Connecting from another LapLink computer over
LapLink Everywhere
To connect over LapLink Everywhere to another computer running LapLink:
1 Click the Connect Over button on the Linkbar and then
click Connect over LapLink Everywhere (Internet).
2 Type the user name and password set up for your LapLink
Everywhere account.
3 Click OK.
4 When asked again for a user name and password, supply
whatever is required by the LapLink Gold security setup on
the host computer. (See page 46.)
Connecting from any Internet browser
You can connect to the host computer from almost any
device equipped to browse the Internet—from another PC or
a Mac to a PDA or an Internet telephone. The chief requirement is that the device must be set up to allow cookies.
To connect over LapLink Everywhere from an Internet
browser:
1 Log on to www.MyLapLink.com.
2 Type the user name and password set up for your LapLink
Everywhere account.
3 Click the Login button.
4 When asked again for a user name and password, supply
whatever is required by the LapLink Gold security setup on
the host computer. (See page 46.)
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Connecting over the Internet using an ILS
Connect to the Internet using an ILS (Internet locator service), and you can open connections to other
LapLink computers anywhere in the world, without spending a fortune. To make a computer easy to find
on the Internet, use the LapLink ILS to “publish” the computer’s Internet address. Other computers can
then supply this address to open connections using Connect over ILS.
Go online and use Connect over ILS to locate and
open connections to
LapLink computers anywhere on the Internet.
Make a connection by supplying the address published by a remote
computer through the
LapLink ILS.
When you connect to another LapLink computer on the
Internet, you can use Remote Control, File Transfer, and
any of the other LapLink services you would use when connected directly by modem—often at reduced cost. You can
connect over the Internet using LapLink Everywhere (see
24
page 22). Or you can publish your computer’s address
through an ILS (Internet locator service) like the one hosted
by LapLink Software and then connect using Connect over
ILS. Simply supply the Internet address published through
the ILS.
. . . Connecting over the Internet using an ILS
Before you can connect using an ILS
• Both computers must be connected to the Internet.
• The remote computer (the one you are connecting to)
must have its Internet address published through an
ILS (Internet locator service). See page 26.
• The security setup of the remote computer must have
been configured to allow incoming connections. See
page 46.
• The TCP/IP ports must be enabled in LapLink on both
computers. See page 137.
• LapLink must be running on both computers.
1
2
Using Connect over ILS
To connect to another LapLink computer using an ILS:
1 Connect to the Internet as usual.
2 On the Connect menu, click Connect over ILS.
3 If you have created an Address Book entry for the connec-
tion you want to open, click the connection in the Connections list.
1 If you are out of the office and without access to the Inter-
net, dial back to the office network and use the office Internet connection. See page 30.
2 If you are out of the office and without access to a com-
puter with LapLink software, you can use LapLink Everywhere to connect. See page 22.
Otherwise, click Manual Connect. In the Internet Address
box type the remote computer’s Internet address (the
one the remote computer has published through an ILS.
4 Under Services, check the services you want to use.
5 Click OK.
Using Address Book for ILS connections
For LapLink connections you make using Connect over ILS,
you can set up Address Book entries to store Internet
addresses, requests for services, and security information.
All of this is passed on to the network computer when you
use Connect over ILS.
When you create an Address Book entry for the Internet, be
sure to specify Internet Address in the Connection Type
box.
Opening Internet connections using Connect over
LAN (Network)
Just as you use Connect over LAN (Network) for connections on a local TCP/IP network, so you can use it for connections on the Internet, a global web of TCP/IP networks.
When you use Connect over LAN (Network), you must supply the computer’s IP address, not an address published
through an ILS.
Connect over LAN (Network) is most useful when you connect to computers whose IP addresses never change. For
more information about using Connect over LAN (Network),
see page 30.
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Making a computer available for ILS connections
Internet connections, like e-mail messages, need addresses. To make your computer available to other
LapLink computers on the Internet, publish its address through an ILS (Internet locator service). Any
LapLink user who knows this address can then locate your computer on the Internet and open
connections from anywhere in the world. As a free service to our users, LapLink maintains the LapLink
ILS server to promote Internet connections between computers running LapLink.
To allow other LapLink computers to
connect to a computer on the Internet, set up LapLink to have the computer’s address published through the
LapLink ILS.
In Internet Directory Options, specify
an e-mail address or some other
unique identifier as the Internet
address.
Then notify other LapLink users so
that they can connect by supplying
the Internet address you have specified.
Connecting to computers on the Internet is easy—when
you know their IP addresses. But IP addresses can be hard
to determine, and they often change. If you dial in to an
Internet service provider, for example, your computer may
be assigned a different IP address each time you go online.
26
So how do you make your computer available to other
LapLink computers on the Internet? You have your e-mail
address (or other unique identifier) “published” as your Internet address. You then let other LapLink users connect to
your computer by telling them your Internet address.
. . . Making a computer available for ILS connections
NOTE If the computer is behind a firewall, there are addi-
tional requirements. See page 28.
Use LapLink to specify the address to be published and
when it will be published—for example, whenever you are
using LapLink on the Internet.
Use the LapLink ILS to publish your address; the directory is
available without cost to LapLink users, and you don’t have
to sign up to use it.
NOTE Publishing your Internet address does not open
your computer to unwanted connections. LapLink users
who know your published address can connect; others
cannot, even if they are using NetMeeting or other programs that rely on Internet directories.
To set up LapLink to have your computer’s address
published on the Internet:
1 On the Options menu, click Internet Directory Options.
2 In the Internet Address box, type your e-mail address or
another unique identifier.
This will be your Internet address. Give it (as well as login name and password) to any LapLink user you allow to
connect to your computer on the Internet.
3 Set options to determine how to publish your Internet
address:
• To publish the address yourself, without a confirmation dialog box, clear this box: When Manually Publishing My Address, Show Confirmation.
• To have LapLink publish your address for you, check
this box: Automatically Publish My Address When
I’m Connected.
4 Set the Internet directory to publish your computer’s
address like this: Use a LapLink Directory Server:
ils.laplink.com
5 Click OK.
TIP In addition to publishing a computer’s Internet
address, you must also change its security setup before
other computers can connect over the Internet. For more
information, see page 46.
Publishing your Internet address
You can set up LapLink to publish your address automatically whenever you run LapLink on the Internet (step 3,
above). Or you can publish it yourself.
To publish your Internet address yourself:
1 Connect to the Internet as usual.
2 On the Connect menu, click Publish My Internet Address.
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Making an Internet connection to a computer behind a firewall
If one of the computers you want to connect to is behind a firewall, you can use LapLink’s Firewall
Connection Service to make the connection. For example, if you want to connect to your work computer
from home and your work computer is behind a corporate firewall.
When the computer outside the firewall requests a
connection, the computer inside the firewall uses
the Address Book entry to initiate the connection.
The Log-in name and password in the Log-in List
entry must match the log-in name and password in
the Address Book entry.
28
. . . Making an Internet connection to a computer behind a firewall
You must configure both computers before you can make a
firewall connection. First, configure the computer inside the
firewall to accept incoming connections by using a Log-in
List or by configuring a Public System (Log-in List is more
secure) and then create an Address Book entry.
You must also create a Log-in list entry on the computer outside the firewall. This entry must match the Address Book
entry you created on the computer inside the firewall.
NOTE If you are sharing your computer with someone
other than yourself, you will need to coordinate the firewall
configuration with that other person.
TIP As an easier way of dealing with a firewall, consider
using a LapLink Everywhere connection. See page 22.
Before you connect to a computer behind a
firewall:
• Both computers must be connected to the Internet.
• The computer inside the firewall must publish its Internet address through the LapLink ILS server. See page
26.
• The computer inside the firewall must have an Address
Book entry that includes the unique computer name,
user name, and password for the computer outside the
firewall.
• The computer outside the firewall must be configured to
allow incoming connections. See page 46.
• The TCP/IP ports must be enabled in LapLink on both
computers. See page 137.
• LapLink must be running on both computers.
NOTE For additional security, LapLink allows users to
change the port number that they want to connect through.
For more information about Variable Port Allocation, see
the readme file located in the LapLink Gold application
directory.
Connecting to a computer behind a firewall:
1 Connect to the Internet as usual.
2 On the Connect menu, click the Connect over ILS.
3 If you have created an Address Book entry for the connec-
tion you want to open, click the connection in the Connections list.
Otherwise, click Manual Connect. Type the Internet
address, log-in name, and password for the computer
behind the firewall.
NOTE You can get this information from the owner of the
computer behind the firewall.
4 Under Services, check the services you want to use.
5 Click OK.
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Connecting over an office network
Connect to any other computer running LapLink on your office network (LAN) and use Remote Control,
File Transfer, or another LapLink service. Use Connect over LAN (Network) and click the name of the
computer you want to connect to or supply its network address.
Use Connect over LAN
(Network) to link computers on an office network.
You can click the name of
a computer or switch to the
TCP/IP Addresses tab and
type the computer’s IP
address.
You can open a LapLink connection to another computer on
your office network, whether it is an IPX (Novell NetWare)
network or a TCP/IP network.
NOTE To simplify routine connections over a network, create Address Book entries. See page 32.
30
You can often open a network connection simply by clicking
the computer’s name in a list of LapLink computers on the
network. To open a connection to a computer that lies outside your portion (subnet) on a TCP/IP network, however,
you must provide the computer’s TCP/IP address. (There is
no list to choose from.)
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