Lantronix xPrintServer, xPrintServer Cloud Print edition User Manual

xPrintServer
Cloud Print Edition
User Guide
Part Number 900-679-R Revision A February 2014
Date
Rev.
Comments
February 2014
A
Initial document for firmware release 4.1.0.

Intellectual Property

Lantronix and xPrintServer are registered trademarks of Lantronix, Inc. in the U.S. and certain other countries. Patents pending.
Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Google is a registered trademark
and Google Cloud Print, Chrome, Chrome OS, Android, and Google Play are trademarks of Google Inc. Apple, Mac, OS X, Safari, iTunes, Bonjour, iPod, iPad and iPhone are registered trademarks of Apple Inc. iOS is a registered trademark of Cisco Technology, Inc. Opera is a trademark of Opera Software ASA. Wi-Fi is a trademark of Wi-Fi Alliance Corporation. All other trademarks and trade names are the property of their respective holders.

Contacts

Lantronix Corporate Headquarters
167 Technology Drive Irvine, CA 92618, USA
Toll Free: 800-526-8766 Phone: 949-453-3990 Fax: 949-453-3995
Technical Support Online: www.lantronix.com/support Sales Offices For a current list of our domestic and international sales offices, go to the Lantronix web site at
www.lantronix.com/about/contact

Disclaimer

All information contained herein is provided “AS IS.” Lantronix undertakes no obligation to update the information in this publication. Lantronix does not make, and specifically disclaims, all warranties of any kind (express, implied or otherwise) regarding title, non-infringement, fitness, quality, accuracy, completeness, usefulness, suitability or performance of the information provided herein. Lantronix shall have no liability whatsoever to any user for any damages, losses and causes of action (whether in contract or in tort or otherwise) in connection with the user’s access or usage of any of the information or content contained herein. The information and specifications contained in this document are subject to change without notice.

Revision History

.
Lantronix® xPrintServer® User Guide 2

Table of Contents

Intellectual Property ______________________________________________________ 2 Contacts _______________________________________________________________ 2 Disclaimer _____________________________________________________________ 2 Revision History _________________________________________________________ 2 List of Figures __________________________________________________________ 6 List of Tables ___________________________________________________________ 6
1: Introduction 7
Cloud Print, Network, Home and Office Editions ________________________________ 7 Key Features ___________________________________________________________ 7 Supported Devices ______________________________________________________ 7 Supported Printers and Printer Protocols _____________________________________ 8 Supported DHCP Configuration ____________________________________________ 8 Supported Browsers _____________________________________________________ 8 Product Label___________________________________________________________ 8
Serial Number _______________________________________________________ 9 IP Address __________________________________________________________ 9
2: Installation 10
Package Contents ______________________________________________________ 10 User-Supplied Items ____________________________________________________ 10 Hardware Components __________________________________________________ 10
Ethernet LEDs ______________________________________________________ 11
Status LEDs _______________________________________________________ 11 Hardware Installation Steps _______________________________________________ 12 xPrintServer Device Network Details _______________________________________ 13 Establishing a Google Cloud Print Connection ________________________________ 14
3: Navigation and Printi ng 17
Finding the xPrintServer IP Address ________________________________________ 17 System Status on the Home Page _________________________________________ 19 Logging In ____________________________________________________________ 20 Logging Off ___________________________________________________________ 20 Navigation ____________________________________________________________ 21 Installing the Google Cloud Print App on Android Devices _______________________ 23 Printing from an Android-based Phone or Tablet ______________________________ 24 Printing from Chrome OS and Chromebook Devices ___________________________ 28 Printing from a Windows 7 Desktop Computer ________________________________ 29
Lantronix® xPrintServer® User Guide 3
Performing Add Printer Setup __________________________________________ 29
Configuring a Default Printer ___________________________________________ 30 Printing from a Windows XP Desktop Computer_______________________________ 31
Performing Add Printer Setup __________________________________________ 31
Configuring a Default Printer ___________________________________________ 32 Printing from a Mac OS X Desktop Computer _________________________________ 33
4: Configuration 35
Viewing Configured Printers ______________________________________________ 35 Configuring Printers _____________________________________________________ 36
Discovering and Provisioning Printers ___________________________________ 36
Enabling or Disabling Discovery ________________________________________ 37
Configuring Printers through Auto Discovery ______________________________ 37
Configuring Printers through Discovery __________________________________ 38 Deleting All Configured Printers ___________________________________________ 39 Setting Real Time Clock _________________________________________________ 40 Assigning a Static IP Address to the xPrintServer _____________________________ 41 Admin Printer Configuration Options ________________________________________ 41
Printing a Test Page _________________________________________________ 41
Purging Job History __________________________________________________ 42
Deleting a Printer ___________________________________________________ 42
Changing Printer Description __________________________________________ 43
Changing Printer Location ____________________________________________ 43
Showing Shared Printer Information _____________________________________ 44
Sharing a Printer ____________________________________________________ 45
Hiding a Printer _____________________________________________________ 45
Setting Printer Options _______________________________________________ 46 Updating Printer IP Addresses ____________________________________________ 47 Viewing and Exporting Print Jobs __________________________________________ 48 Renaming an xPrintServer Device _________________________________________ 49 Resetting the xPrintServer to Factory Defaults ________________________________ 50
Via the Admin Interface _______________________________________________ 50
Via the Hardware Reset Button ________________________________________ 50 Restarting the xPrintServer _______________________________________________ 51 Viewing Logs __________________________________________________________ 51 Printer Drivers _________________________________________________________ 52
Downloading Printer Drivers from the Internet _____________________________ 52
Exporting Printer Drivers ______________________________________________ 54
Downloading Printer Drivers from a USB Flash Drive _______________________ 55 Saving Configuration ____________________________________________________ 56 Restoring Configuration __________________________________________________ 57 Deleting and Adding a Google Email Account ________________________________ 58
Lantronix® xPrintServer® User Guide 4
Supplementary Google Cloud Print Administrative Features _____________________ 61
Accessing Google Cloud Print Administrative Features Online ________________ 61
Sharing a Printer through Google Cloud Print Service _______________________ 61
Google Cloud Print Administrative Options _______________________________ 61
5: Updating Firmware 63
Updating Firmware via the Lantronix Web Services Website _____________________ 63 Updating Firmware via a Local USB Port ____________________________________ 64
6: Technical Specifications 65 A: Technical Support 66
Diagnostic Support _____________________________________________________ 66 Lantronix Technical Support ______________________________________________ 66
B: Troubleshooting 67
Problems and Error Messages ____________________________________________ 67
C: Compliance 68
Declaration of Conformity ________________________________________________ 68 RoHS Notice __________________________________________________________ 69
D: Warranty 70 E: Index 71
Lantronix® xPrintServer® User Guide 5

List of Figures

Figure 1-1 xPrintServer Cloud Print Device _____________________________________________ 7 Figure 1-2 Sample Product Label _____________________________________________________ 8 Figure 1-3 Product Label on Underside of xPrintServer Device ______________________________ 9 Figure 1-4 Sample Serial Numbers on Hardware Devices __________________________________ 9 Figure 2-1 xPrintServer LEDs _______________________________________________________ 10 Figure 2-2 Sample xPrintServer Mounting Options ______________________________________ 12 Figure 2-3 Quick Connect Diagram __________________________________________________ 13 Figure 2-6 Quick Setup Complete ____________________________________________________ 16 Figure 3-1 Serial Number __________________________________________________________ 17 Figure 3-2 Login Prompt ___________________________________________________________ 18 Figure 3-3 IP System Status Information on the Home Page _______________________________ 19 Figure 3-4 Login Prompt ___________________________________________________________ 20 Figure 3-5 Navigating the xPrintServer Device’s Admin Interface ___________________________ 21 Figure 4-1 Printer Details and Pop-Up Command Menu __________________________________ 35 Figure 4-2 Printer Discovery Page ___________________________________________________ 37 Figure 4-3 Sample Printer Auto Disco ver y Report _______________________________________ 38 Figure 4-4 Expanding Detected Printers Information _____________________________________ 39 Figure 4-5 Admin Menu ____________________________________________________________ 40 Figure 4-6 New Printer Description ___________________________________________________ 43 Figure 4-7 New Printer Location _____________________________________________________ 43 Figure 4-8 Show Share Info Popup ___________________________________________________ 44 Figure 4-9 Sample Printer Options ___________________________________________________ 46 Figure 4-10 Printer IP Address Page _________________________________________________ 47 Figure 4-11 Print Job Details________________________________________________________ 48 Figure 4-12 Changing the xPrintServer Name __________________________________________ 49 Figure 4-13 Logs _________________________________________________________________ 52 Figure 4-14 Drivers List Tab ________________________________________________________ 53 Figure 4-15 Export Drivers Button ___________________________________________________ 54 Figure 4-16 Loaded Drivers Tab _____________________________________________________ 55 Figure 4-17 Saving Configuration ____________________________________________________ 56 Figure 4-18 Restoring Configuration __________________________________________________ 57 Figure 4-19 Google Cloud Print Administrative Features __________________________________ 61 Figure 5-1 Firmware Update Options _________________________________________________ 63

List of Tables

Table 2-1 Status LED on Top of Device _______________________________________________ 11 Table 6-1 Technical Specifications ___________________________________________________ 65
Lantronix® xPrintServer® User Guide 6

1: Introduction

The Lantronix® xPrintServer® Cloud Print edition print server provides printing capabilities for all Google Cloud Print supported platforms, such as Chrome OS™ and Android™ platforms. Simply plug the xPrintServer device into your network (router or switch with internet access), then plug your USB printer(s) into the xPrintServer unit. Within seconds the xPrintServer device will auto­discover your printers to enable printing from your devices. A registered Google account is required to establish a Google Cloud Print connection.
Figure 1-1 xPrintServer Cloud Print Device

Cloud Print, Network, Home and Office Editions

The xPrintServer printer server comes in Cloud Prin t, Network, Home and Office editions. This user guide documents the features and functionality of the xPrintServer Cloud Print Edition print server.

Key Features

Simple configuration Supports up to 8 USB printers via USB hub and an unlimited number of network-attached
printers.
Note: Up to 10 network-attached pr int er s is recommended for optimal performance. Print
jobs process one at a time regardless of the number of configured printers. The xPrintServer device includes one USB port as a part of the unit; an additional USB hub for connecting additional USB printers is not included.
Automatic printer discovery and configuration (for supported printers) Security features External LED status indicator Configuration via browser (HTTP)

Supported Devices

All Chrome OS devices. All Android (2.3.3 and up) devices. Requires installation of a Google apps with Google Cloud
Print web printing service functionality.
Lantronix® xPrintServer® User Guide 7

Supported Printers and Printer Protocols

Product Revision
Manufacturing
Code Date
Part Number
Country of
QR Code
Serial Number
Login Info
See http://www.lantronix.com/xprintserver-supported-printers for the latest list of all supported printers. This list is periodically updated with new printers.

Supported DHCP Configuration

The Lantronix xPrintServer device supports both DHCP and Static IP Address Assignments.

Supported Browsers

Lantronix supports the latest version of Internet Explorer®, Mozilla® Suite, Mozilla Firefox®, Safari®, and Chrome™ web browsers.

Product Label

You will need the QR code or the serial number of your xPrintServer device when setting up your xPrintServer device’s Admin interface. These can be found on the product label adhered to your device.
1: Introduction
Figure 1-2 Sample Product Label
Manufacture Origin
Lantronix® xPrintServer® User Guide 8
1: Introduction
00-80-A3-8E-00-63 or 00:80:A3:8E:00:63 or 0080A38E0063
Figure 1-3 Product Label on Underside of xPrintServer Device

Serial Number

A serial number is a unique, identifying number specific to a hardware device including an xPrintServer, PC, printer or any Apple or Android device.
Figure 1-4 Sample Serial Numbers on Hardware Devices

IP Address

Every device connected to an IP network must have a unique IP address. The xPrintServer gets a unique IP address from the DHCP server on your network (default method) or can be manually configured with a static IP address.
Lantronix® xPrintServer® User Guide 9
Ethernet Port
Right LED
Left LED

2: Installation

This chapter describes how to install your Lantronix xPrintServer device and how to establish a connection with Google Cloud Print™ web printing solution. Directions to register with Google Cloud Print service are applicable only the first time to establish a connection between a new xPrintServer unit and Google Cloud Print web prin tin g s ervices , and in the event of a factory reset.

Package Contents

Your xPrintServer product package includes the following:
One (1) xPrintServer print server One (1) Quick Start Guide One (1) RJ-45 Ethernet Ca ble (3 ft) One (1) Power Supply with Regional Adapters Mounting Bracket with Two (2) Screws Four (4) Rubber Feet

User-Supplied Items

You also need the following items to install and operate your xPrintServer device:
A working power outlet Internet connection (with outbound ports 80, 443 and 5222 open) Network-attached print er (wired or wire less ) USB printer (if any) Your device (e.g., PC, tablet or smartphone) with a connection to the network A Google® email account (must be logged in to be able to setup and print)

Hardware Compone nts

There is one USB port, one power input, one Ethernet port, and two types of LED indicators on the xPrintServer. The LEDs provide information about device activity and status.
Status LED
USB Port
Figure 2-1 xPrintServer LEDs
Power Input
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2: Installation
Orange “X” LED
Description
Solid
A continuous solid light indicates the power is on or the device is booting.
OFF
No light indicates the power is off.
Blinking
Even blinking pattern in dic ates the device is printing.
Glow/Dim
(Repeating Pattern)
Pulsating pattern of glowing and dimming light cy cle occurr i ng once ev ery three seconds. Indicates the device is booted, idle and waiting for a job.
Code 1
A repeating pattern of a single flash followed by two seconds of no light indicates the device is obtaining the DHC P address.
specific status a s
Code 2
A repeating pattern of two flashes followed by two seconds of no light indicates there are no configured printers.
Code 3
A repeating pattern of three flashes followed by two seconds of no light indicates a factory default reset.
Code 4
A repeating pattern of four flashes followed by two seconds of no light indicates a successful firmware update.
Code 5
A repeating pattern of five flashes followed by two seconds of no light indicates a failed firmware update.
Code 6
A repeating pattern of six flashes followed by two seconds of no light indicates a printing error.
Code 7
A repeating pattern of seven flashes followed by two seconds of no light indicates printer disco v ery is in process.

Ethernet LEDs

There are two LEDs located on the upper left and right corners of the Ethernet socket (see Figure 2-1). These indicate the status of the connection.
Left LED
Green ON, 100Mbps Ethernet Link Green Blinking, 100Mbps Activity Orange ON, 10Mbps Ethernet Link Orange Blinking, 10Mbps A c tivit y OFF, No Ethernet Link
Right LED
Always OFF
The Ethernet port can connect to an Ethernet (10Mbps) or Fast Ethernet (100Mbps) network.

Status LEDs

The Status LED on the xPrintServer device is incorporated into the “X” letter of the Lantronix logo on the top of the device. The behavior of this LED indicates the type of activity occurring in the xPrintServer device. The Status LED color is orange when lit, and unique display patterns indicate the specific type of activity. The LED may display a solid light, display no light, slowly glow on, slowly glow off, or flash on/off. ,
Table 2-1 Status LED on Top of Device
Note: Codes 1
through 7 indicate a grouped number of flashes in the Orange “X” LED separated by a two second interval where the light is off. The specific code/number of flashes separated by a two second no­light interval indicates a
Lantronix® xPrintServer® User Guide 11
2: Installation
Orange “X” LED
Description
Code 8
A repeating pattern of eight flashes followed by two seconds of no
described in the
light indicates USB device (printer or flash drive) discovery is in progress.

Hardware Installation Steps

With all xPrintServer package contents and the requisite user-supplied items listed above, you may begin installation.
1. Make sure of the following:
- Your devices (smartphone, tablet or PC) are on the same Wi-Fi® or wired network as
your xPrintServer unit.
- Printing from your Windows or Mac computer (from which the USB printer is directly
attached) is working before proceeding. If you are installing a new USB printer, this may
require downloading and installing printer drivers to your desktop from the printer
manufacturer.
2. Position the xPrintServer device. The xPrintServer can simply be placed as it is on a desk or other secure flat surface. Here are additional options:
- To install the rubber feet on the xPrintServer (for added grip and stability on a flat
surface), peel to unveil the adhesive strip on each rubber foot and press one foot onto each of all four bottom corners of the xPrintServer unit.
- To secure the xPrintServer into a server rack, utilize the included mounting bracket and
screws. There are a variety of ways to mount the bracket and then the xPrintServer unit, including the two sample methods in Figure 2-2.
grey cells to the left.
Figure 2-2 Sample xPrintServer Mounting Options
or
Lantronix® xPrintServer® User Guide 12
2: Installation
3. Connect printer(s).
- For USB printers: connect the USB printer cable to the USB port of the xPrintServer
device, if any.
- For network printers: connect all printers to the network through a wired, wireless–to-
router, switch or LAN connection.
4. Connect the network cable from the router/switch to the xPrintServer.
5. Power on the xPrintServer device with the supplied power adapter. The xPrintServer will automatically set-up all printers on your network and/or USB-connected printers. The glowing “X” will blink quickly for about 30 seconds, and then it will pulse slowly to show it is ready for printing.
6. Monitor the LEDs on the xPrintServer for activity and status information (see Ethernet LEDs and Status LEDs).
Figure 2-3 Quick Connect Diagram

xPrintServer Device Network Details

The xPrintServer device is hardwired (via standard CAT-5) cabling to a router, switch or hub. The system requires an Access Point (A/P), which can be also hardwired and connected to the network. The tablet or smart phone device associates with the A/P xPrintServer when a print job is ready to be processed. The xPrintServer communicates with network attached printer(s); the printers may either be wired or wirelessly connected to the network.
For the xPrintServer to auto-detect printers on bootup, the xPrintServer and printers must be on the same subnet. After auto-detection has been completed, the xPrintServer device can then be relocated to a different subnet (Wi-Fi connected subnet that devices are connected to) assuming that subnet can route to the previous subnet.
and communicates to the
The xPrintServer uses Zeroconf to advertise print services to the your tablet, smartphone or PC device(s) and requires your device(s) and the xPrintServer are on the same routable network
.
Multicast configuration and support can be found in the Lantronix knowledgebase. You may perform word searches, such as for “multicast”, at http://www.lantronix.com/resources/
.
Lantronix® xPrintServer® User Guide 13

Establishing a Google C loud Print Connection

After performing Hardw ar e Ins tal lat ion Steps, follow these directions to register a Google Cloud Print connection to a new xPrintServer unit. This connection does not need to be re-established after the initial connection is made unless Resetting the xPrintServer to Factory Defaults is performed.
Note: A Google account and up-to-date web browser are required for establishing a Google
Cloud Print connection. Since multiple Google account logins and passwords may be stored in a browser maintaining “signed-in” status, it is recommended that you make sure to log out of all Google accounts prior to beginning these steps. One way of doing this is by using the incognito/privacy mode in a browser. This way you may select the desired Google account to be used in establishing this Google Cloud Print connection. Only one Google account can be associated with an xPrintServer unit at any time. If more than one account needs access to xPrintServer admin functions, consider using a Google account that can be shared (see Sharing
a Printer through Google Cloud Print Service). Your device (smartphone/table/PC) must be on
the same wired or Wi-Fi network as your xPrintServer unit.
1. Login to the Admin interface of your xPrintSer ver d evi c e in one of two ways below. You will need to access the QR code or serial number on the Product Label on the underside of your xPrintServer device.
Scan the QR code on the Product Label using your Android smartphone or tablet and
click the link displayed on your QR code reader to access the xPrintServer device Admin interface where you may log in (see Figure 3-2 Login Prompt).
2: Installation
Note: QR code readers are available for Android smartphones and tablets at the Google
Play™ store. Lantronix recommends using the ZXing™ Barcode Scanner™ app, w hich may be found at https://play.google.com/store/apps/details?id=com.google.zxing.client.android
OR
Type http://www.lantronix.com/findmyxprintserver
enter the alphanumeric serial number from the Product Label. Web browsers can be accessed on a smartphone, tablet or PC. The serial number is alphanumeric and 12 characters in length. A login window in the xPrintServer device Admin interface will appear for login (see Figure 3-2 Login Prompt). ).
directly into a web browser and
.
Lantronix® xPrintServer® User Guide 14
2: Installation
2. Click the Quick Set up link on the left side of the Home page. The Quick Setup page will appear.
3. Click Start Quick Setup to initiate registration with Google. A Quick Setup window will appear with a unique Google registration link after a few moments.
4. Click the Google registration link when it appears. A Google login win do w appears.
5. Login into the Google account you wish to use to establish the Google Cloud Print connection. This account will control printer shari ng with oth er Google accounts. Businesses may want to select a Google account for the IT department. If your browser has information about multiple Google accounts, each may be available for selection in the login window. If your browser is already logged on to a particular Google account, yo u will bypass this step by directly connecting through that account.
Note: Since multiple Google account logins
and passwords may be stored in a browser maintaining “signed-in” status, it is recommended that you make sure to log out of all Google accounts prior to beginning these steps. This way you may select the desired Google account to be used in establishing this Google Cloud Print connection. In order to be able to see printers on an xPrintServer unit, a user must be only logged onto the Google account associated with the xPrintServer unit within the same browser. Also, it may be necessary to delete all cookies if switching between Google accounts after logging into a Google account associated with an xPrintServer unit.
Lantronix® xPrintServer® User Guide 15
2: Installation
The IP address
6. Confirmation of your registration with Google Cloud Print will appear upon login.
7. Click Finish printer registration.
8. Return to the Quick Setup page at the xPrintServer device Admin interface. You will also see “Finished! Registration Successful” message on the Quick Setup window. From here you may:
Click Try it now to initiate printing a test page and to explore. The xPrintServer web
interface provides a wide range of printer management features and there are also some management capabilities on the Google Cloud Print management page.
Note: IP address may
change if set to DHCP.
address by following
Click OK to finish registration and to return to the xPrintServer device Admin interface (see
System Status on the Home Page).
assigned to your
xPrintServer unit is listed at the browser address bar (up top)
and can be used to
access this Admin interface for future
logins.
Rediscover your
xPrintServer IP
the directions in
Finding the
xPrintServer IP
Address, as
necessary.
Figure 2-6 Quick Setup Complete
Lantronix® xPrintServer® User Guide 16

3: Navigation and Printing

This chapter explains how to navigate and use your Lantronix xPrintServer device Admin interface including directions on how to log in and log out, how to change your password, and most importantly, how to print from your PC, smartphone or tablet device. Refer to
Establishing a Google Cloud Print Connection for one-time directions needed to initially set up the
xPrintServer device with Google Cloud Print first.

Finding the xPrintServer IP Address

An IP address was assigned to your xPrintServer unit when you were Establishing a Google
Cloud Print Connection in the instructions above. You may also use these directions to
rediscover your device IP address. You use this IP address to log into and manage your xPrintServer device through the xPrintServer device’s Admin interface available online. Internet access is required.
Every xPrintServer device has a unique, identifying serial number that can be found on the
product information label (see Figure 1-2). As part of the initialization/boot up process, the
xPrintServer will automatically register its IP address and associated serial number with the Lantronix Web Services website (http://www.lantronix.com/findmyxprintserver provides the unique IP ad dr es s of the xPrintServer device. You may then use the xPrintServer IP address to log into the Admin interface for printing management.
) whic h in turn
Use these directions to find the IP address of a new xPrintServer device.
1. Open an internet web browser. See Supported Brows ers .
2. Enter http://findmyxps.com
3. Press Enter on the keyboard. Yo u will be prompted for the xPrintServer device serial number.
4. Enter the serial number of your xPrintServer unit.
product information label attached to your xPrintServer packaging (see Figure 1-2). It is an
alphanumeric set of 12 characters.
into the web browser address bar.
The serial number can be found on the
Figure 3-1 Serial Number
Lantronix® xPrintServer® User Guide 17
3: Navigation and Printing
5. Click the Go! button. You will be redirected to your xPrintServer URL, after which a login prompt will appear.
Figure 3-2 Login Prompt

Default Login

6. Enter the default login information.
User Name: admin Password: PASS
Note: Upon initial login, modify the default “PASS”
password as soon as possible for security reasons. See Changing Passwords.
7. You will be redirected to your xPrintServer device URL where you will see the
System Status on the Home Page.
8. Take note of the IP address of your xPrintServer device for all future logins.
Note: Your xPrintServer IP address is assigned by DHCP by default, however, you can manually
configure a static IP address. See Assigning a Static IP Address to the xPrintServer.
User Name: admin Password: PASS
Lantronix® xPrintServer® User Guide 18

System Status on t he Home Page

You will see your xPrintServer System Status information on the Home page whenever you log into your xPrintServer URL.
Figure 3-3 IP System Status Information on the Home Page
3: Navigation and Printing
The System Status information includes your IP address along with other im por tant s ystem status information:
Google Account
Indicates the Google email account address used to link the xPrintServer device to Google Cloud Print.
Test GCP
Print a test page from Google Cloud Print web printing services.
Manage Printers
Access connected printers through Google Cloud Print management page accessed online.
Edition
The edition of xPrintServer print server (Cloud Print Edition).
Version
The current version of your firmware.
Name
The configurable name for the xPrintServer device. The default name is xPrintServer.
IP Address
The unique IP address associated with your xPrintServer device. This IP address may be used to directly pull up the Admin interface of a connected and live xPrintServer.
Serial Number
The unique serial number associated with the xPrintServer device which should match what is on the product information label.
Lantronix® xPrintServer® User Guide 19
Up time
The amount of time the xPrintServer has been operational since powered on or las t restarted.
Configured Printers
The number of total discovered printers available for use on various PC, tablet or cellular devices.
Current Status
The current status of the xPrintServer.
Time-zone
The configured time zone (can be changed through the Admin page).
Status Time
The time at which the system status information you see on the screen was captured.
Locator LED
Clicking the light bulb will cause the “X” LED on top of the xPrintServer unit to blink rapidly. Clicking the light bulb again turns off this feature. This feature is useful in situations where you wish to identify a specific xPrintServer amongst multiple units.

Logging In

3: Navigation and Printing
Once the xPrintServer is installed (see Installation Steps) and the IP address discovered (see
Finding the xPrintServer IP Address and Initial Login), you may follow these directions to login to
xPrintServer via Local or Remote Authentication at any time.

To Login:

1. Open an internet web browser.
2. Enter the IP address of your xPrintServer device .
3. Enter your login information when prompted. You are logged into the xPrintServer device’s Admin interface when you see System Status on the Home Page.
User Name Password

Logging Off

Figure 3-4 Login Prompt
1. Click the Log-Off tab located at the top far right of any xPrintServer device’s Admin interface page. You will be prompted to close out of your browser window.
2. Close out of your browser to completely log off.
Lantronix® xPrintServer® User Guide 20

Navigation

Go backward one page Go to the next page
Search
Basic navigation features for the xPrintServer device’s Admin interface are outlined in this section.
Double-click to sort
table information by
column heading
Links for each page
are listed here. A Quick
only during initial setup.
When a specific printer
beneath the printer list.
Setup link is available
See Error! Reference
source not found..
on the Printers
page is clicked, details
about this printer will
appear in grey fields
See Figure 4-6.
3: Navigation and Printing
Figure 3-5 Navigating the xPrintServer Device’s Admin Interface
Tabs allow you to move between
xPrintServer pages and to Log-Off
Clicking the button beside a particular table list item will pull up the
popup command menu associated
with that item.
Go to the first page Go to the last page
Sometimes multiple pages are necessary to list all the items in the Printers, Jobs and Logs pages. In these cir cu mstances, page navigation features will become available at the bottom of the screen.
Lantronix® xPrintServer® User Guide 21
3: Navigation and Printing
As illustrated above, basic navigation features for the xPrintServer device’s Admin interface include the following:
Tabs
All the functionality of your xPrintServer device’s Admin interface is divided between the Home, Admin, Jobs, Printers, Logs and Log-Off tabs located across the top of the Admin interface. Access these pages by clicking the same-named tab along the top of the screen. For instance, click the Jobs tab to get to the Jobs page or click Home to get to the Home page.
Links
Click to select from the links/commands available for each page. All links available for a particular web page are displayed along the left side. For instance, links to Active, Completed and All jobs are available on the left side of the Jobs page.
Note: A Help link is available on the left of every page and provides access to Admin
interface page-specific online help.
Search
A Search field is available for the Jobs, Printers and Users tabs. The search field features dynamic filtering that provides results based on the search string entered into the search field. The results dynamically update according to the search parameters entered in the search field. Deleting all contents of the Search field removes the filter and will show all results.
Button
This button may be found beside all items listed on the Jobs and Printers pages. Click the button beside a particular print job or printer on these pages to pull up a popup command menu with commands that are available for that item.
Log-Off Tab
A Log-Off tab located at the far upper right of every xPrintServer device’s Admin interface page allows you to logout easily.
Lantronix® xPrintServer® User Guide 22
3: Navigation and Printing

Installing the Google Cloud Print App on Android Devices

Android devices such as cell phones and tablets require the installation of the Goo gle Cloud Print app (created by Google) to print using Google Cloud Print web printing web printing service. The Google Cloud Print app is available free of charge through the Google Play store and takes less than a minute to install.
Note: To enable printing on other Android devices, be sure that the Google Cloud Print app is
installed on those devices. To allow other users to print, be sure to add the Google accounts to the Google Cloud Print web print service (see Sharing a Printer through Google Cloud Print). The Google Chrome oper ating s y s tems and Chromebook notebook computers do not require the Google Cloud Print app to be able to print via the xPrintServer Cloud Print Edition device.
1. Get the Google Cloud Print app in one of two ways:
- Scan the QR code on your Android device with a QR reader.
A QR code reader app can be downloaded for free from the Google Play store (most QR code readers will work, however Barcode Scanner by the ZXing team QR code reader is recommended).
OR
- Search for the Google Cloud Print app at the Google Play Store.
Find the Google Play store icon on your Android device to access the Google Play store. Search for the Google Cloud Print app using the Google Play store search tool.
2. Download the Google Cloud Print app to your Android device.
3. Repeat steps 1 and 2 to install the Google Cloud Print app on all Android devices from which you wish to print.
4. Be sure to share printers with other Google account users
Lantronix® xPrintServer® User Guide 23

Printing from an Android-based Phone or Tablet

Many apps (web browser, photo, email and productivity) for Android phones and tablets provide the ability to print through the Google Cloud Print web printing service. To print, the Android device needs to be online but does not need to be on the same network as the xPrintServer unit. In order to use Google Cloud Print, you must have and be logged into a Google account. Combined with the Lantroni x xPr intSer v er Cloud Pr int Edi tion device, you can print to your existing printers (see Lantronix.com for compatible printers). Below are instructions for a typical scenario for printing from an Android device. Be sure that the Google Cloud Print app is installed on the Android device and that the Google account of the device’s user has been added to the Google Cloud Print utility (see Sharing a Printer throu gh Google Cloud Print).
1. Make sure you have completed Installing the Google Cloud Print App on Android Devices.
2. Open the app you wish to use.
3: Navigation and Printing
3. Click the (options) button on the top right. A drop-down menu will appear.
4. Select Share… from drop-down menu.
Lantronix® xPrintServer® User Guide 24
5. Select Cloud Print. A printer list appears.
3: Navigation and Printing
Lantronix® xPrintServer® User Guide 25
6. Select a printer from the printer list. The number of printers you see will vary depending on how many printers the xPrintServer device autodiscovered and setup on your network.
7. Click the (refresh) icon as necessary to refresh this printer list.
3: Navigation and Printing
Lantronix® xPrintServer® User Guide 26
3: Navigation and Printing
8. From the Print Preview page, select the (share action) icon to send the print job to the printer. You may see additional print options available for modification on this page depending on the printer model.
Lantronix® xPrintServer® User Guide 27
3: Navigation and Printing

Printing from Chrom e OS and Chromebook Devices

Many apps (web browser, photo, email and productivity) for Chromebook notebook computers provide the ability to print through Google Cloud Print web printing service. To print, the Chrome OS device needs to be online but does not need to be on the same network as the xPrintServer unit. In order to use Google Cloud Print, you must have and be logged into a Google account. Combined with Lantronix xPrintServer Cloud Print Edition print server, your Chrome OS and Chromebook devices can print to your existing printers (see
http://www.lantronix.com/xprintserver-supported-printers
the Google Cloud Print app. Below are instructions for a typical scenario for printing from a Chromebook device.
1. Select the (options) button on top right to reveal a drop-down menu.
2. Select Print… from drop-down menu.
for compatible printers) without installing
3. A Google Cloud Print window will open for you to select your printer and other print options. Select Print when ready to print.
Lantronix® xPrintServer® User Guide 28

Printing from a Windows 7 Desktop Computer

This section explains how to prepare your Windows 7 PC for printing to a printer connected to an xPrintServer unit via USB. To print, the Windows 7 device needs to be online and on the same subnet as the xPrintServer unit. In order to use Google Cloud Print, you must have and be logged into a Google account. The xPrintServer Cloud Print Edition print server supports desktop printing from Windows 7 and Windows XP operating systems through Bonjour Print Services. You will need to download Apple Bonjour Print Services for Windows v2.0.2 or higher

Performing Add Printer Setup

1. Connect your xPrintServer device according to Hardware Installation Steps.
3: Navigation and Printing
. .
2. Download Bonjour Print Services at
http://support.apple.com/kb/DL999, following prompts as
instructed.
3. Launch Bonjour Printer Wizard:
Through the Windows Start Menu by clicking Start > Control Panel > Bonjour Print
Services > Bonjour Print Wizard; or
By double-clicking the Bonjour Print Wizard icon on your desktop.
4. The Bonjour Printer Wizard appears with a list of discovered printers.
5. Click on printer you wish to install.
6. Search and select your printer by Manufacturer and Model, and click Next.
Lantronix® xPrintServer® User Guide 29
7. Click Finish to complete the installation.
3: Navigation and Printing

Configuring a Default Printer

This section provides instructions on setting an installed printer on your network as the default printer.
1. Click Start > Control Panel on your desktop.
2. Double-click to select Devices and Printers.
3. Right-click the printer to be set as default and select Set as default printer. The selected printer is now set as the default printer.
Lantronix® xPrintServer® User Guide 30

Printing from a Windows XP Desktop Computer

This section explains how to prepare your Windows XP computer for printing to a printer connected to an xPrintServer unit via USB. To print, the Windows XP device needs to be online and on the same subnet as the xPrintServer unit. In order to use Google Cloud Print, you must have and be logged into a Google account. xPrintServer Cloud Print Edition supports desktop printing from Windows XP and Windows 7 Operating Systems through Bonjour Print Services. You will need to download Bonjour Print Services for Windows v2.0.2 or higher.
Note: Apple recommends using service pack 3 if utilizing Windows XP operating system.
Documents will not print to printers protected on the Windows XP operating system.

Performing Add Printer Setup

1. Connect your xPrintServer device according to Hardware Installation Steps.
3: Navigation and Pr inting
2. Download Bonjour Print Services at
http://support.apple.com/kb/DL999, following prompts as
instructed.
3. Launch Bonjour Printer Wizard:
Through Window’s Start Menu by click ing Start > Control Panel > Bonjour Print
Services > Bonjour Print Wizard.
By double-clicking the Bonjour Print Wizard icon on your desktop.
4. The Bonjour Printer Wizard appears with a list of discovered printers.
5. Click on printer you wish to install.
6. Search and select your printer by Manufacturer and Model, and click Next.
Lantronix® xPrintServer® User Guide 31
7. Click Finish to complete the installation.

Configuring a Default Printer

3: Navigation and Printing
This section provides instructions on setting an installed printer on your network as the default printer.
1. Click Start > Control Panel on your desktop.
2. Double-click to select Printers and Faxes.
3. Right-click the printer to be set as default and select Set as default printer. The selected printer is now set as the default printer.
Lantronix® xPrintServer® User Guide 32
Printing from a Mac OS X Desktop Computer
This section explains how to print from your Mac OS desktop. To print, the Mac OS device needs to be online and on the same subnet as the xPrintServer unit. In order to use Google Cloud Print, you must have and be logged into a Google account. The xPrintServer Cloud Print Edition device supports desktop printing from Mac OS X Lion and newer versions.
Use these steps to setup printing from your Mac OS through the xPrintServer device.
1. Make sure to have the printer driver of any printers to be used downloaded from the manufacturer’s website.
2. Connect your xPrintServer according to Hardware Installation Steps.
3. Go to System Preferences > Hardware.
4. Click on Print & Scan.
3: Navigation and Printing
5. Click on the + button on the lower left corner. A list of printers appears.
Lantronix® xPrintServer® User Guide 33
3: Navigation and Printing
Select the printer you wish to add.
6.
7. Click on the Add button. The printer is now added in your available list of printers and is ready to print.
Lantronix® xPrintServer® User Guide 34
Pop-Up Command Menu
Details of Selected Printer
Description

4: Configuration

This chapter describes how to configure your Lantronix xPrintServer device using the xPrintServer device’s Admin interface.

Viewing Configured Printers

Utilize these instructions to view provisioned network-connected printers. These include printers installed since the xPrintServer last started up or any newly added printers on other networks (see Adding a Printer IP Address).
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page. The Description, Location, Make/Model, the last known Status of all currently configured printers, and Cloud Enabled status will be listed on this page.
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click on any printer in the list to retrieve additional information on that printer. In Figure 4-1 below, the fourth printer in the list was clicked and the associated printer details displa yed in a grey field at the bottom of the list of printers.
Figure 4-1 Printer Details and Pop-Up Command Menu
for selected printer
Printer Driver
URL
Lantronix® xPrintServer® User Guide 35
Location Print Status
Cloud Print Connection Status
6. Click the button to the right of a specific printer to access a pop-up command menu of options available for that printer. Each of these options is explained in greater detail under
Admin Printer Configuration Options.

Configuring Printers

Discovering and Provisioning Printers

The xPrintServer device discovers and provisions all network-connected printers in one of two ways:
Auto Discovery: This is the automatic method of printer discovery and provisioning. Auto
discovery is enabled by default so that each time the xPrintServer device starts up or a printer is connected to the USB port, the Discover y prot ocol automatically runs one time, discovering and provisioning all printers connected since the last start up. This automatic feature can be disabled.
Discovery: This is a method of discovering and provisioning printers that can be initiated
after the xPrintServer device is up and running. This method is useful in situations where printer(s) have been added since the last startup of the xPrintServer device. A user may wis h to discover and provision the printer(s) at a particular moment rather than waiting until the auto discovery opportunity at the next startup of the xPrintServer device.
4: Configuration
Note: Only printer models that are in the Supported Printers List (see
http://www.lantronix.com/xprintserver-supported-printers
Configuration options to manually add a printer and modify advanced printer settings are available under Printers > Advanced. Use these advanced options only if instructed to do so by Lantronix Technical support.
) will be auto-provisioned after Discovery.
Lantronix® xPrintServer® User Guide 36
4: Configuration

Enabling or Disabling Discovery

The xPrintServer device’s printer auto-discovery is enabled by default so that whenever you start up your xPrintServer device, auto discovery will automatically run one time. Auto discovery can be disabled or re-enabled at any time. Use these instructions to disable or re-enable auto discovery.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Click the Discovery link to the left of the page to reach the Printer Discovery page. The current auto discovery mode will be displayed at the top of the page.
Figure 4-2 Printer Discovery Page
4. Check Enabled or Disabled to enable or disable printer discovery, as desired. The auto discovery mode will automatically adjust to your selection in a few seconds and your mode choice will be remembered for subsequent xPrintServer unit startups.

Configuring Printers through Auto Discovery

Auto discovery of printers happens automatically each time you startup the xPrintServer unit, so long as auto discovery is enabled prior to the startup.
1. Make sure auto discovery is enabled (see Ena bl ing or Dis ab ling D isc ov ery above).
2. Startup and login to the xPrintServer device’s Admin interface (see Logging In) as usual. The Discovery protocol runs one time automatically upon startup.
3. Click the Printer tab to access the Printers > List page (see Fi gure 4-1). All printers which were auto discovered at this startup will be listed here with “Auto Discovered” listed under the Location column.
4. Click the Discovery link to the left of the page to reach the Printer Discovery page. A Printer Auto Discovery Report will appear showing the current date and time the xPrintServer automatically discovered and configured printers and associated downloaded drivers.
Lantronix® xPrintServer® User Guide 37
4: Configuration
Figure 4-3 Sample Printer Auto Discovery Report

Configuring Printers through Discovery

Run Discovery anytime after the xPrintServer device is started up. Utilize these instructions to discover and provision network printers connected after the xPrintServer last started up or printers on other networks if their IP addresses have been added (see Updating Printer IP
Addresses).
Note: If Deleting All Configured Printers was recently performed, first to verify all printers have
been de-registered on Google Cloud Print management interface. Reference steps in Deleting
All Configured Printers.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Click the Discovery link to the left of the page to reach the Printer Discovery page. A message stating “Printer Auto Discovery has not yet been run” will appear if printers are available for discovery. If new printers are not available for discovery, you will see a Printer Auto Discovery Report (see Figure 4-3).
4. Click the Re-run Disco v er y button within the Printer Auto Discovery Report to manually check for any new printers. After a few minutes, a new Printer Auto Discovery Report will appear showing the current date and time of the current discovery and configuration of printers and associated downloaded drivers.
Lantronix® xPrintServer® User Guide 38
4: Configuration
5. Expand the SNMP field to see configuration information about the discovered printer(s). An example of what you may see in the SNMP field:
Figure 4-4 Expanding Detected Printers Information
6. Expand the Detected Prin t ers field and further expand additional available subcategories (indicated with a
icon to the left) to see a list of discovered printers and the status of the
provisioning results.
Note: If you expand the Printer Auto Discovery Report, you may need to use the left-right and
up-down scroll bar to see the entire contents of your report.

Deleting All Confi gured Printers

The auto discovery utility of the xPrintServer device is enabled by default so that whenever you turn on your xPrintServer device, auto discovery will automatically run one time.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Click the Discovery link to the left of the page to reach the Printer Discovery page.
4. Click the Remove all printers button to remove all configured printers, as desired.
5. Click Yes in the confirmation popup that appears.
6. Log-off (see Logging Off) and close your browser. All printers are deleted.
7. Click the Home tab to access the System Stat us page (see Figure 3-3 IP System Status Information on the Home Page).
8. Click From Google’s Website to access the Google Cloud Print management page.
9. Verify all printers have been de-registered by going into the Goog le Cloud Pr int manag ement page and deleting any leftover printers from the previous xPrintServer device registration.
Lantronix® xPrintServer® User Guide 39

Setting Real Time Clock

Real Time Clock is a built-in function in the xPrintServer device which time-stamps printing­related activities such as those identifying the time of log activities or print jobs. Real Time Clock is automatically on and syncs time with pool.ntp.org
-800 PST (Pacific Standard Time).

To modify the Time-zone

1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Time-zone link on the left side of the Admin page.
4: Configuration
(Network Time Protocol) and is set it at GMT
Figure 4-5 Admin Menu
4. Select a new time zone from the Select Time-zone drop-down menu.
5. Click the Change Time-zone button.
6. Click Yes in the confirmation popup that appears.
7. Wait for the xPrintServer to reboot. When the time zone is changed, the xPrintServer device will automatically restart, bringing you back to System Status on the Home Page. The unit is now set to your new chosen time zone.
Lantronix® xPrintServer® User Guide 40

Assigning a Static IP Address to the xPrintServer

Your xPrintServer unit IP address is DHCP by default, but can be c onf igur e d with a static IP address. Use these instructions to establish a static IP address.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Select IP Address to access the Admin > IP Address page.
4. Click the Static radio button near the top of the page to access static IP address configuration fields.
5. Complete the following fields:
IP Address Netmask Default Gateway
4: Configuration
DNS Server
6. Click Save.
7. Click OK in the confirmation popup that appears. The unit will automatically restart.
8. Close out of your xPrintServer browser and open a new browser.
9. Enter the newly assigned static IP address in the browser address bar.
10. Login to the xPrintServer dev ice’s Admin interface (see Logging In). The assigned static IP address will appear on the System Status page.

Admin Printer Configuration Options

Configuration options available on a specific printer can be accessed thro ugh t he Pop-Up Printer Command Menu (see Figure 4-1) of the xPrintServer Admin interface. Use the Search feature
as necessary to find a particular, previously discovered printer, and access the Pop-Up Printer Command Menu for that printer.

Printing a Test Page

Use these directions to print a test page for a selected printer.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer through which you want to print a test page.
Lantronix® xPrintServer® User Guide 41
4: Configuration
6. Click Print Test Page in the popup command menu that appears (or Cancel within the same menu if you want to back out of it) and a test page print job will be sent to the selected printer..
7. Click OK in the confirmation popup providing a print job ID.

Purging Job History

Use this selection to purge all printed job history information. Otherwise, by default, the xPrintServer print server maintains a list of the last 50 printed jobs.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printer s > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer with the job history you want to purge.
6. Click Purge Job History in the popup command menu that appears (or Cancel within the same menu if you want to back out of it).
7. Click Yes in the confirmation popup to continue (or No to cancel action) and all print jobs not yet printed will be purged from the selected printer.
8. Click OK in the second confirmation popup.

Deleting a Printer

Use this selection to del ete a printer that is currently configured. Printers may later be added and configured according to the directions in the Adding, Finding and Discovering Printers section.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Fi gure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer you want to delete.
6. Click Delete Printe r in the popup command menu that appears (or Cancel within the same menu if you want to back out of it).
7. Click Yes in the confirmation popup to continue (or No to cancel action) and the selected printer will be deleted.
8. Click OK in the second confirmation popup.
Lantronix® xPrintServer® User Guide 42
4: Configuration

Changing Printer Description

Use this selection to change the advertised printer name of a configured printer as it will be displayed to all users on their tablet, smartphone or PC device(s).
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer f or whic h you want to change description.
6. Click Change Description in the popup command menu that appears (or Cancel within the same menu if you want to back out of it).
7. Modify the new description for the printer in the popup window which appears.
Figure 4-6 New Printer Description
8. Click OK. After a few seconds, the printer description will be changed.

Changing Printer Location

Use this selection to change the advertised location of a configured printer as it will be displayed to all users on their tablet, smartphone or PC device(s). This command is useful for updating the location of printers initially identified as “Auto Discovery”.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer with location to be changed.
6. Click Change Location in the popup command menu that appears (or Cancel within the same menu if you want to back out of it).
7. Modify the printer location in the popup window which appears.
Figure 4-7 New Printer Location
8. Click OK. After a few seconds, the printer location will be changed.
Lantronix® xPrintServer® User Guide 43
4: Configuration

Showing Shared Printer Information

Note: All printers are shared to the registered Google account by default.
Use this selection to show the url information of a specific printer provisioned for the xPrintServer device. Up to 10 network-attached printers can be seen and shared at a time.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer information to be shared.
6. Click Show Share Info in the popup command menu that appears (or Cancel within the same menu if you want to back out of it). An information popup window appears showing the printer as it is shared:
Figure 4-8 Show Share Info Popup
7. Click OK in the popup window to close it.
Lantronix® xPrintServer® User Guide 44
4: Configuration

Sharing a Printer

Use this selection to make a printer provisioned for the xPrintServer device available for connection to Google Cloud Print and general use. Sharing a Printer through Google Cloud Print is available to additionally provide access for a specific printer provisioned to an xPrintServer device to anyone who is online.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer to be shared.
6. Click Share Printer in the popup command menu that appears (or Cancel within the same menu if you want to back out of it).
7. Click Yes in the confirmation popup to continue (or No to cancel action) and the selected printer becomes visible and available on a tablet, smartphone or PC device.
8. Click OK in the second confirmation popup.

Hiding a Printer

Use this selection to remove a printer provisioned for the xPrintServer device from connection to Google Cloud Print and to keep it from general use.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Search as necessary to find a particular printer.
4. Click the button beside the printer you wish to hide.
5. Click Hide Printer in the popup command menu that appears (or Cancel within the same menu if you want to back out of it).
6. Click Yes in the confirmation popup to continue (or No to cancel action) and the selected printer becomes invisible and no longer available on a tablet, smartphone or PC device.
7. Click OK in the second confirmation popup.
Lantronix® xPrintServer® User Guide 45
4: Configuration

Setting Printer Options

Use this selection to view and modify settings in a printer provisioned for the xPrintServer device.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Search as necessary to find a particular printer.
4. Click the button beside the printer you wish to set printer options.
5. Click Set Printer Options in the popup command menu that appears (or Cancel within the same menu if you want to back out of it). Available printer settings will appear.
Different printers will have different printer settings available for modification. Some printers will have multiple heading tabs by which all the setting options are
organized.
Figure 4-9 Sample Printer Options
The printer above simply provides configurable settings under two tabs: “General” and “Options Installed”.
The printer to the right has several more configurable settings organized beneath each of ten tabs.
Different printer models will have different sets of configurable settings organized under one or more dark blue tab(s) as exemplified by the options available in these printers. Clicking a tab brings you to the modifiable settings organized under that tab.
6. Click through available tabbed headings (all in dark blue) and make changes as desired.
7. Click Save Changes to save. A note verifying that settings have been saved successfully will appear on the screen. Changes to printer settings will remain in place until changed through the xPrintServer unit.
8. Click the Return to Printer List button at any time to return to the Printers > List page.
Lantronix® xPrintServer® User Guide 46

Updating Printer IP Addresses

Use this feature to provide a list of printers outside of the same subnet the xPrintServer is on. This feature allows auto-discovery of printers outside the current subnet.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1).
3. Click the Printer Address link on the left side of the Printers page. A list of existing Printer IP Addresses will appear in the Printer IP Addresses page, if any were previously added.
4. Click into the large square field in the Printer IP Addresses page.
Figure 4-10 Printer IP Address Page
4: Configuration
Click inside
to edit/type
printer IP
addresses.
5. Update the Printer IP Addresses by adding a new printer IP address, modifying an existing IP address or deleting an address. To add more than one printer IP address, enter one address per line (separated by a paragraph break using the Enter key on the keyboard).
6. Click Save to save added or modified IP address(es).
7. Click OK in the confirmation popup.
Lantronix® xPrintServer® User Guide 47

Viewing and Export ing Print Jobs

Use these steps to view and export print jobs and the details on a specific print job. The xPrintServer maintains a list of the last 50 printed jobs by default.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Jobs tab to access the Jobs page. All Active Jobs are listed here. The information on this page is refreshed every 15 seconds.
3. Click the desired link to left to view a desired job category:
Active: to show all jobs that are currently active (default view) Completed: to show all jobs that have been completed All: to show all jobs, active or completed.
4. Utilize Navigation as necessary in situations where there are multiple pages of jobs.
5. Utilize Search as necessary to find a particular print job.
6. Click a particular job to bring up information about the job in a grey field below the job list.
4: Configuration
Figure 4-11 Print Job Details
7. Click Export Job Log to export all active and completed print jobs to an Excel spreadsheet in csv (comma separated values) format. The same information that can be viewed on the screen will available in the exported jog log.
Lantronix® xPrintServer® User Guide 48

Renaming an xPrintServer Device

As part of the initialization process, the xPrintServer device registers a Lantronix-specific Bonjour Print Service Type (lantronix-xps._tcp which uses the default device name of xPrintServer). As with any Bonjour discovery application, you can find your xPrintServer or any web browser supported by the Bonjour application using the URL: http://<devicename>-<serial number>.local, substituting the <devicename> with the name of the device. Therefore, you would search for your xPrintServer device with http://xprintserver-<serial number> by default. If you change the default de vice name, the xPrintServer device’s URL used to access the xPrintServer unit’s Admin interface would also be modified.
Note: All Apple devices natively include Bo njour Print Services. Microsoft Windows operating
systems do not include Bonjour Print Services and will require an installation of an application that includes Bonjour Print Services for Windows, such as the Apple Bonjour Print Services for Windows or the Apple Safari for Windows. Once Bonjour Print Services for Windows has been installed, the xPrintServer device can be discovered us ing the co nfi gure d <name> in the web browser, as described above.
The directions below can be used to rename an xPrintServer device. This is a useful function in situations where there are m ultiple xPrintServer devices on a network as each device should have a unique name. Changing the xPrintServer unit name requires a restart to use the new name.
4: Configuration
1. Login to the xPrint Ser ver d ev ice’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Name link on the left side of the page to access the Change xPrintServer Name page. The Current Name of your device will display, which b y default is “xPrintServer” followed by a dash and the serial number of your xPrintServer unit (for example, xPrintServer-0080A3854E09).
4. Type in the New Name (an alpha and/or numeric combination that may include the - and _ characters).
Figure 4-12 Changing the xPrintServer Name
5. Click the Chang e Name button to submit the new name.
Lantronix® xPrintServer® User Guide 49
6. Click Yes in the confirmation popup to continue (or No to cancel action) renaming your xPrintServer device.
7. Wait for the xPrintServer to reboot. When the renaming of your unit is complete, the xPrintServer device will restart, bringing you to System Status on the Home Page.

Resetting the xPrintServer to Factory Defaults

Resetting the xPrintServer device to factory default wipes out all configuration information and resets the configuration parameters to the original factory settings. There are two ways to reset the xPrintServer to factory default settings:
1. Through the Admin interface of the xPrintServer device; or
2. By utilizing the Reset button on the xPrintServer unit

Via the Admin Interface

Use these directions to reset the xPrintServer to factory default settings thro ugh t he Reset Unit to Factory Defaults page of the xPrintServer device ’s Admin interface. A device restart
automatically follows a reset.
4: Configuration
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-10).
3. Click the Factory Reset link on the left side of the page to access the Reset Unit to Factory Defaults page.
4. Click the Reset to Factory Defaults.
5. Click Yes in the confirmation popup that appears (or No to cancel this action). The unit automatically restarts in order to complete resetting to factory defaults.
6. Wait for the xPrintServer to reboot. When the reset to factory default process is complete and the device restarted, you will be brought back to before being able to utilize your xPrintServer device or the xPrintServer device’s Admin interface.
7. Verify all printers have been de-registered by going into the Google Clo ud Pri nt management page and deleting any leftover printers from the previous xPrintServer device registration.

Via the Hardware Reset Button

Use these directions to reset the xPrintServer device to factory default settings utilizing the Reset button on the bottom of the xPrintServer device. This button is accessible through a hole in the case.
To reset the unit to factory defaults, perform the following steps:
1. Place the end of a paperclip or similar object into the reset opening (pin-sized hole on the bottom of the device) and press for a minimum of 10 seconds. Within the 10 seconds, the “X” Status LED on top of the xPrintServer unit will display a solid orange light to indicate the device is rebooting (see Table 2-1) after which it will begin to blink.
2. Remove the paperclip to release the button. This procedure restores factory default settings to the configuration and reboots the unit. When the reset to factory default process is complete and the device restarted, you will need to repeat the instructions in
Lantronix® xPrintServer® User Guide 50
Establishing a Google Cloud Print Connection before being able to utilize your xPrintServer device or the Admin interface for the xPrintServer device.
3. Verify all printers have been de-registered by going into the Google Clo ud Pri nt manag ement page and deleting any leftover printers from the previous xPrintServer device registration.

Restarting the xPrintServer

Use these directions to restart the xPrintServer device through the xPrintServer device’s Admin interface and without changing any settings.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Restart link on the left side of the page to access the Restart Unit page.
4. Click the Restart Unit button.
5. Click Yes in the confirmation popup that appears (or No to cancel this action).
6. Wait for the xPrintServer to reboot. The xPrintServer device will restart, bringing you back to
System Status on the Home Page. Authentication (Logging In) will be required to access the
xPrintServer device’s Admin interface.
4: Configuration

Viewing Logs

Use these directions to view logs. The xPrintServer device’s Admin interface provides logs for all diagnostic and access messages.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Logs tab to access the Logs page. A list of all Diagnostic logs appears by default.
3. Click the Access link to the left to view only access logs.
4. Click the Job Status link to the left to view only job status logs.
5. Click the Diagnostic link to the left to view only diagnostic logs.
6. Utilize Navigation as necessary in situations where there are multiple pages of logs.
7. Export logs by following the directions in Viewing and Exporting Print Jobs, as needed.
Lantronix® xPrintServer® User Guide 51
4: Configuration
Figure 4-13 Logs
Note: The
number of logs on the bottom of the page will update each time the Diagnostic or Access link on the left is clicked.

Printer Drivers

The Printer Driver Download page provides two ways to download a printer driver: from the internet or from a USB flash drive. This page also provides a method to export printer drivers onto a USB flash drive for downloading onto other xPrintServer devices as well as a way to preload drivers onto the xPrintServer unit.

Downloading Printer Drivers from the Internet

Use these directions to download printer drivers from the xPrintServer device driver base in the cloud. The downloaded drivers will be saved in the xPrintServer device's flash memory and will be used as a local cache of drivers for printer provisioning. This is useful when using the xPrintServer device in locations that don't have Internet access, and consequently, no access to the xPrintServer unit’s printer driver base in the cloud.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1). All printers configured to the xPrintServer device are listed here.
3. Click the Prin t er Dri v er s link to get to the Printer Driver Download page. You will see a list of drivers that have been previously downloaded by make and model under the Loaded Drivers tab.
4. Click the Drivers List tab. A drop-down Manufacturer menu will display on the screen.
Lantronix® xPrintServer® User Guide 52
4: Configuration
Figure 4-14 Drivers List Tab
5. Select the desired printer Manufacturer from the drop-down menu. The number of printer models associated with that manufacturer and available for download will display on the screen.
6. Enter the Printer Model name. Once you begin typing the model name, models with the characters you have typed will appear on the screen.
7. Select the correct model from the list of models.
8. Click Download Driver to save the file into the xPrintServer device. The driver file will be saved in the xPrintServer device’s flash memory. You will be notified when the driver has been downloaded or if there was any kind of error.
9. Click OK.
Lantronix® xPrintServer® User Guide 53
4: Configuration

Exporting Printer Drivers

Use these directions to export printer drivers from the xPrintServer device. Exported drivers will be saved to the computer’s local file system. Once exported, you may move the printer driver onto a USB flash drive. This is useful in situations where you may wish to use the printer driver on other xPrintServer devices.
Note: The xPrintServer device only reads data from USB flash drives that are connected to its
USB port. It does not write to USB flash drives that are connected to its USB port.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1). All printers configured to the xPrintServer device are listed her e.
3. Click the Prin t er Dri v er s link to get to the Printer Driver Download page. You will see a list of drivers that have been previously downloaded by make and model under the Loaded Drivers tab.
Note: You must have already downloaded printer drivers under the Loaded Drivers tab.
4. Insert USB flash drive to the computer from where you are browsing. This USB flash is where the printer driver files are to be saved.
Note: The file name of the printer driver must be printerdrivers.bin. Also, the xPrintServer
will only recognize USB flash drives formatted with a FAT file system.
5. Click Export Drivers. A popup window will appear.
6. Click OK to save the file directly to your PC’s local file system. You will be notified when the driver has been exported or if there was any kind of error.
7. Move the exported file onto the USB flash drive if you wish to upload the driver onto another xPrintServer device.
Figure 4-15 Export Drivers Button
Lantronix® xPrintServer® User Guide 54
4: Configuration

Downloading Printer Drivers from a USB Flash Drive

Use these directions to download printer drivers from a USB flash drive. The xPrintServer can load supported drivers that had been previously saved to a USB flash drive. Supported drivers are drivers that were downloaded from the xPrintServer driver base in the cloud. This is very useful for xPrintServer devices that are installed in sites that have no Internet access.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1). All printers configured to the xPrintServer device are listed here.
Figure 4-16 Loaded Drivers Tab
3. Click the Prin t er Dri v er s link to get to the Printer Driver Download page. You will see a list of drivers that have been previously downloaded by make and model under the Loaded Drivers tab.
4. Connect the USB Flash drive containing the printer drivers to the xPrintServer device's USB port. See Exporting Printer Drivers for directions on exporting printer drivers onto the USB flash drive.
Note: The file name of the printer driver must be printerdrivers.bin. Also, the xPrintServer
will only recognize USB flash drives formatted with a FAT file system.
5. Click the Add Drivers from USB button. The xPrintServer device will begin an automatic search and download of drivers from the USB flash drive. You will be notified when the driver has been downloaded or if there was any kind of error.
6. Click OK.
Lantronix® xPrintServer® User Guide 55

Saving Configuration

Use these directions to save the configuration of an xPrintServer unit. Saving the xPrintServer device configuration saves all settings to a file which can be backed up to a computer. Information saved includes all configurable parameters and printer driver files (which includes printer driver files downloaded during the xPrintServer unit’s auto-discovery process and those manually downloaded via the xPrintServer device’s GUI). This configuration file can later be used to restore the configuration on the xPrintServer or to upload settings of one xPrintServer unit onto others.
1. Login to the xPrintS erver d ev ice’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Save/Restore link to the left to access the Configuration Save and Restore page.
4. Click Save under the Configuration Save tab. A popup window will appear.
4: Configuration
Figure 4-17 Saving Configuration
5. Click OK to save the file directly to your PC. You will be notified when the driver has been exported or if there was any kind of error.
Note: The saved configuration file can be sent to any computer that will be used to load the
configuration file into other xPrintServer devices.
6. Delete and re-add your Google email account (see Deleting and Adding a Google Email
Account).
Lantronix® xPrintServer® User Guide 56

Restoring Configuration

Use these directions to restore to a previously saved xPrintServer device configuration. These steps can also be followed to overwrite configurations on other xPrintServer units.
Note: The configuration filename can include alphanumeric and special characters with the
exclusion of the following: “\|/*?”<>:” (double quotes included). Filename plus path information cannot exceed 250 character s.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Save/Restore link to the left to access the Configuration Save and Restore page.
Note: The saved configuration file can be sent to any computer that will be used to load the
configuration file into other xPrintServer devices.
4. Click the Configuration Restore tab.
4: Configuration
Figure 4-18 Restoring Configuration
5. Click Browse. A popup window will appear.
6. Browse to the configuration file on your PC or a USB flash drive.
7. Double-click the configuration file.
8. Click Restore Configuration.
9. Click Yes to confirm to overwriting the current xPrintServer device’s configuration.
10. Click OK to dismiss a confirmation popup indicating success of the restoration. Your xPrintServer will automatically reboot after a few moments.
11. Delete and re-add your Google email account (see Deleting and Adding a Google Email
Account).
Lantronix® xPrintServer® User Guide 57

Deleting and Adding a Google Email Account

Use these directions to delete a Google email account and to re-add it. These steps are required after either Saving Configuration or Restoring Configuration.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Google Account link to the left to access the Google Account page.
4. Click the existing Google email account to be deleted.
4: Configuration
5. Click the icon to the right of the account to delete it.
6. Click Yes in the confirmation window which appears. After a few moments, the Google email account is deleted and the following Information window will appear
7. Click the https://www.google.com/acounts/ServiceLogin as necessary.
8. Click Add Google Account. You will be prompted to register with Google in a Quick Setup window that appears with a unique Google registration link.
Lantronix® xPrintServer® User Guide 58
link to create a new Google account
4: Configuration
9. Click the Google registration link when it appears. A Google login window appears.
10. Log in into the Google ac c o unt you wish to use to esta blish the Goog le Cl oud Pri n t web printing connection. If your browser has information about multiple Google accounts, each may be available for selection in the login window. If your browser is already logged on to a particular Google account, you will bypass this step by directly connecting through that account.
Note: Since multiple Google account
logins and passwords may be stored in a browser maintaining “signed-in” status, it is recommended that you make sure to log out of all Google accounts prior to beginning these steps. This way you may select the desired Google account to be used in establishing this Google Cloud Print connection. In order to be able to see printers on an xPrintServer unit, a user must be only logged onto the Google account associated with the xPrintServer unit with in the s ame browser. Also, it may be necessary to delete all cookies if switching between Google accounts after logging into a Google account associated with an xPrintServer unit.
Lantronix® xPrintServer® User Guide 59
11. Confirmation of your registration with Google Cloud Print will appear upon login.
12. Click Finish printer registration.
4: Configuration
Lantronix® xPrintServer® User Guide 60
4: Configuration

Supplementary Google Cloud Print Adminis trative Features

Supplementary administrative features are available for your Lantronix xPrintServer unit through the Google Cloud Print management page. Most of these features overlap with the features in the xPrintServer device’s Admin interface described, however, Google Cloud Print’s Sharing feature provides an especially useful function of allow you to share specific printers with anyone with internet access. The directions are provided below. A list of available Google Cloud Print administrative features are listed and keyed with Figure 4-19. Refer to
https://support.google.com/cloudprint/
service.
Figure 4-19 Google Cloud Print Administrative Features
for detailed information about the Google Cloud Print

Accessing Google Cloud Print Administrative Features Online

1. Make sure to be logged into the Google account registered to the xPrintServer unit. Reference
Establishing a Google Cloud Print Connection as necessary.
2. Go to https://www.google.com/cloudprint#printers
management page.
to access the Google Cloud Print

Google Cloud Print Administrative Options

1. Delete a specific printer
2. View printer details
3. Share a specific printer
4. View printer-specific print jobs
5. Rename your xPrintServer unit
6. Print
7. View all printers or print jobs
8. Visit Google Cloud Print Home
9. Add an additional printer

Sharing a Printer through Google Cloud Print Service

Note: This features supplements the xPrintServer device Admin interface’s Sharing a Printer and
Hiding a Printer capability.
1. Click on a specific printer to be shared.
2. Click Share to access the share settings window for this printer.
Lantronix® xPrintServer® User Guide 61
4: Configuration
3. Click Change to access share options.
4. Define the access for this printer:
- Click Anyone with the link has access to the printer; or
- Click Private to specify individuals allowed access.
5. Click Save. You will be brought back to the printer share settings page.
6. Finish configuring your share settings depending on your choice of action in step 4 above:
- If you selected Anyone with the link, copy the entire printer URL within the Link to
share field and click Close (you may now share the copied link to anyone with internet
access); or
- If you selected Private, enter the individual emails and groups allowed access and click
Share.
Lantronix® xPrintServer® User Guide 62

5: Updating Firmware

Use one of two methods to update firmware through the Admin > Firmware page. Clicking one of the two buttons allows firmware to be uploaded directly from the Lantronix Web services website or through a USB flash drive.
Figure 5-1 Firmware Update Options

Updating Firmwar e via the Lantronix Web Services Website

Note: Internet access is required for firmware updates.
This chapter provides directions for updating firmware, which may be necessary from time to time, through the xPrintServer device’s Admin interface.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Firmware link on the left side of the page. The firmware you are currently running will display. Click the Check for Firmware Update button to check if a firmware update is available at this time. After a few seconds, you will receive one of two messages:
“Firmware update is available” indicating you may proceed to step 5. “You are running the latest version of the firmware” indicating no firmware update is
necessary at this time.
Note: If the Check for Firmware Update button is disabled (unavailable), this indicates that
internet connectivity is not available.
4. Click Upgrade Firmware.
Lantronix® xPrintServer® User Guide 63
5. Click Yes in the confirmation popup that appears. Wait a few minutes while firmware upgrades. When the upgrade is complete, the xPrintServer device will automatically restart, bringing you back to System Status on the Home Page. The list of discovered printers and other custom configuration settings remain unchanged across firmware updates.

Updating Firmwar e via a Local USB Port

The latest firmware image file can be retrieved from http://www.lantronix.com/support/downloads/.
1. Download firmware image to the root folder of the USB thumb drive.
Note: Do not change the firmware file name downloaded from the Lantronix website. Most
USB flash drives are compatible but only FAT file systems are supported.
2. Insert the USB thumb drive directly into the xPrintServer USB port. See Table 2-1 to decipher LED behavior.
Note: USB thumb drive must be directly inserted into the xPrintServer device and not
connected through a USB hub.
3. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In) as User Admin.
5: Updating Firmware
4. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-5 Admin Menu).
5. Click the Firmware link on the left side of the page. The firmware you are currently running will display.
Note: The firmware version is also visible beside the xPrintServer logo on top of all
xPrintServer pages.
6. Click the Update Firmware from USB button to check if a firmware update is available at this time. After a few seconds, you will receive one of two messages:
“Firmware update is available…” indicates you may proceed to step 7. “You are running the latest version of the firmware” indicates no firmware update is
necessary at this time.
7. Click Upgrade Firmware.
8. Click Yes in the confirmation popup that appears. Wait a few minutes while firmware upgrades. When the upgrade is complete, the xPrintServer device will automatically restart, bringing you back to System Status on the Home Page. The list of discovered printers, created users and other custom configuration settings remain unchanged across firmware updates.
Lantronix® xPrintServer® User Guide 64

6: Technical Specifications

90-264 VAC on barrel connecter (5V power supply) Normal Power Usage: <1 Watt
1 RJ45 10Base-T/100Base-TX Ethernet port
1 USB Port
11.43 x 6.02 x 2.16 cm (4.5 x 2.37 x .85 in)
Operating range: 0° to 55°C Storage range: -40° to 70°C
Operating 0% to 90% non-condensing
Black plastic case.
SNMP
IPP
HTTP (HTML/browser-based)
Bonjour
Chrome Version 16
(1) Status LED (2) Ethernet LEDs
Basic device information is provided in this chapter.
Table 6-1 Technical Specifications
Category Description
Power Input
Network Interface
USB Port
Dimensions
Weight
Temperature
Relative Humidity
Case
ProtocolsSupported
Management
System Software
Efficiency: 87%
.27 kg ( .6 lbs)
JetDirect (AppSocket) LPD LPR
Zeroconf Google Cloud Print-Ready App Microsoft Internet Explorer, Version 9 or higher Firefox Version 7 Safari Version 5
LEDs
Lantronix® xPrintServer® User Guide 65

A: Technical Support

This chapter provides directions and contact information for getting live technical support for your Lantronix xPrintServer device. The xPrintServer device’s Admin interface provides an easy way for you to directly send helpful diagnostic information to Lantronix and to also download this information for emailing at a separate time. Calling Technical Support after they have received this information will help them better and more quickly assist you.
Note: Downloading diagnostic information is not supported on tablet, smartphone or PC device(s).

Diagnostic Support

There are two ways to send diagnostic support information about your xPrintServer device to the Lantronix Technical Support before calling for assistance
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options appears to the left of the screen (see Figure 4-10).
.
3. Click the Diagnostic link on the left side of the page.
4. Select a method to send diagnostic information: a) To send information directly to Lantronix from the xPrintServer device’s Admin interface:
- Click Send Diagnostic Information
- Click OK in the confirmation popup that appears.
- Wait a few moments while diagnostic information is sent before contacting Lantronix
Technical support.
b) To download diagnostic information to your PC to email to Lantronix Technical support:
- Click Download Diagnostic Info.
- Browse to specific place on your PC, as desired and click .
- Wait a few moments while diagnostic information is downloaded directly to your PC.
- Email the downloaded file to Lantronix Technical Support.

Lantronix Technical Support

Lantronix Technical Support offices are located worldwide. Contact your office at
http://www.lantronix.com/about/contact.html
following information:
.
. When you report a problem, please provide the
Your name, company name, address, and phone number Lantronix model number and serial number/MAC address Firmware version (on the first screen shown when you Telnet to the device and type show)
Description of the problem including the status of the unit when the problem occurred (please
try to include information on user and network activity at the time of the problem)
Lantronix® xPrintServer® User Guide 66
specific technical issues.

B: Troubleshooting

Some of the errors encountered setting up or using the Lantronix xPrintServer device are addressed in this appendix. When troubleshooting, always ensure that the physical connections (power cable, network cable) are secure. When troubleshooting the following problems, make sure that the xPrintServer unit is powered up and connected to a good network connection.

Problems and Error M essages

Problem/Message Possible Solution
LED lights display correctly but printer does not print job.
Status LED does not display light.
Ethernet LED(s) are not displaying light.
Designated banner page is not printing with print job.
Network-attached printer is not displaying on the device.
Make sure that the network printer:
Is powered on. Has a good network connection – wired or wireless. This includes
proper cabling, correct IP addressing and/or Wi-Fi connection configuration settings and proper routing if going across routed network environments.
Has adequate paper supply. Has adequate ink or toner supply. Has no paper jams.
Consult the printer manufacturer to troubleshoot these or other print-
Make sure that xPrintServer unit is connected securely to its power supply unit. Otherwise, try another wall outlet. Contact Technical Support if xPrintServer device’s status LED continues to not display light after confirming good power.
Make sure that Ethernet patch cable is securely connected to both thexPrintServer device’s Ethernet port and the Ethernet hub or switch to the network at both ends. Otherwise, swap the patch cable for another known good cable. Use a straight CAT5 (or greater) Ethernet patch cable, not a crossover Ethernet cable to connect to the network drop.
Ensure that banners configurations are enabled under Set Default Options in Printers > Advanced page.
1) Reboot the xPrintServer device.
2) Manually run Discovery
Lantronix® xPrintServer® User Guide 67
Your device cannot print or access the xPrintServer unit.
Make sure your device is compatible. See Supported Devices.

C: Compliance

Declaration of Conformity

Manufacturer’s Name & Address:
Lantronix, Inc. 167 Technology Drive, Irvine, CA 92618 USA Tel: 800-526-8766 Tel: 949-453-3990 Fax: 949-453-3995
Product Name Model: xPrintServer Conforms to the following standards or other normative documents: Emissions FCC Part 15 Class B, VCCI Class B, EN 55022, CISPR22, ICES-003
Safety Agency UL, CE Mark, and C-Tick Agency Approvals
RoHS, Reach, Linux OS
Lantronix® xPrintServer® User Guide 68
C: Compliance
Lead (Pb)
Mercury (Hg)
Polybrominated biphenyls (PBB)
Cadmium (Cd)
Hexavalent Chromium (Cr (VI))
Polybrominated diphenyl ethers (PBDE)
Product Family Name
Toxic or hazardous Substances and Elements
Lead
Mercury
Cadmium
Hexavalent
Polybrominated
Polybrominated (PBDE)
DSC 0 0 0 0 0 0
EDS 0 0 0 0 0 0
IntelliBox 0 0 0 0 0 0
MatchPort 0 0 0 0 0 0
Micro 0 0 0 0 0 0
MSS100 0 0 0 0 0 0
PremierWave
0 0 0 0 0
0
SCS 0 0 0 0 0 0
SecureBox
0 0 0 0 0
0
SLB 0 0 0 0 0 0
SLC 0 0 0 0 0 0
SLP 0 0 0 0 0 0
Spider and Spider Duo
0 0 0 0 0
0
UBox 0 0 0 0 0 0
UDS1100 and 2100
0 0 0 0 0
0
WiBox 0 0 0 0 0 0
WiPort 0 0 0 0 0 0
xDirect 0 0 0 0 0 0
xPico 0 0 0 0 0 0
XPort 0 0 0 0 0 0
XPress DR & XPress-DR+
0 0 0 0 0
0
xPrintServer
0 0 0 0 0
0
xSenso 0 0 0 0 0 0

RoHS Notice

All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous substances and elements:
(Pb)
O: toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006. X: toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T11363-2006.
(Hg)
(Cd)
Chromium (Cr (VI))
biphenyls (PBB)
diphenyl ethers
Lantronix® xPrintServer® User Guide 69

D: Warranty

For details on the Lantronix warranty, go to our web site at
http://www.lantronix.com/support/warranty/index.html
.
Lantronix® xPrintServer® User Guide 70

E: Index

A
A/P, 13 Access Log, 51 Access Point, 13 Activity LED, 11 Adding a Printer IP Address, 47 Address
IP, 9 Addresses, 8 Advanced Options, 36 Agency Approvals, 68 Android Device, 23 Assign Static IP Address, 41 Auto Discovery, 36 Auto printer discovery, 7
B
Bonjour, 49 Bonjour Print Service Type, 49 Bonjour Print Services (Windows 7 OS), 29 Bonjour Print Services (Windows XP OS), 31
C
Cabling, 13 Case, 65 Change Printer Description, 43 Change PrinterLocation, 43 Change Time-Zone, 40 Chrome, 65 Chrome OS, 28 Chromebook, 28 Compliance, 68 Configuration, 7, 35 Contacts, 2 Copyright, 2
E
Emissions, 68 Ethernet, 65 Ethernet Cable, 10 Ethernet LEDs, 11 Ethernet Port, 11 Export Print Jobs, 48 Export Printer Drivers, 54
F
Factory Defaults, 50 Firefox, 65 Firmware, 63
G
Glow, 11 Google Cloud Print Administrative Features, 61 Google Cloud Print App, 23 Google Cloud Print management page, 61 Google Cloud Print-Ready App, 65
H
Hide a Printer, 45 Hub, 13
I
Installation, 10 Installation Steps, 12 Internet Explorer, 65 iOS, 13 IP
Address, 9 IP Address, 17 IPP, 65
D
Declaration of Conformity, 68 Delete a Printer, 42 Delete All P rinters, 39 Deleting a Printer IP Address, 47 DHCP, 8, 11 Diagnostic Log, 51 Diagnostic Support, 66 Dim, 11 Dimensions, 65 Discovery, 36, 37, 38 Download Printer Drivers, 52
Lantronix® xPrintServer® User Guide 71
J
JetDirect, 65 Job History, 42 Job Status Log, 51
L
Lantronix Technical Support, 36, 66 LED, 7, 11 LEDs, 10, 65 Links, 22 Linux OS, 68 Logging In, 20 Logging Off, 20
Index
Logout, 22 Logs, 51 LPD, 65 LPR, 65
M
Management, 65 Manufacturer’s Name & Address, 68 Modifying a Printer IP Address, 47
N
Navigation, 21 Network Interface, 65
P
Package Contents, 10 Power Input, 65 Print Job, 13 Print Jobs, 48 Print Test Page, 41 Printer Configuration, 41 Printer Drivers, 52 Printer IP Address, 47 Printing from a Desktop (Mac OS X Lion), 33 Printing from a Desktop (Windows 7 OS), 29 Printing from a Desktop (Windows XP OS), 31 Problems and Error Messages, 67 Product Information Label, 17 Product label, 8 Product Label, 14 Protocols, 65 Purge Job History, 42
Q
QR Code, 8 Quick Start Guide, 10
R
Reach, 68, 70–71 Real Time Clock, 40 Relative Humidity, 65 Rename xPrintServer, 49 Renaming xPrintServer, 49 Reset Button, 50 Resetting, 50 Restarting Unit, 51 Restore Configuration, 57 Restoring, 50 RoHS, 68 RoHS Notice, 69 Routable Network, 13 Router, 13
S
Safari, 65 Safety Agency, 68 Save Configuration, 56 Save/Restore, 56, 57 Search, 22 Security, 7 Send Diagnostic Support, 66 Serial Number, 8, 9 Set Printer Options, 46 Share a Printer, 45 Show Shared Info, 44 SNMP, 39, 65 Software, 65 Solid, 11 Status LED, 11 Supported DHCP Configuration, 8 Switch, 13 System Status, 19
T
Tabs, 22 Technical Specifications, 65 Technical Support, 66 Temperature, 65 Test Page, 41 Time Zone, 40 Time-Zone, 40 Topology, 13 Trademark, 2 Troubleshooting, 67
U
Universal Power Supply, 10 Updating Firmware, 63 Updating Printer IP Addresses, 47 Upgrade Firmware, 63, 64 USB Port, 65
V
View Print Jobs, 48
W
Warranty, 70 Weight, 65
X
xPrintServer, 7, 8, 11, 13, 41, 68
Z
Zeroconf, 65
Lantronix® xPrintServer® User Guide 72
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