Lantronix and xPrintServer are registered trademarks of Lantronix, Inc. in the U.S. and certain
other countries. Patents pending.
Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Mozilla and
Firefox are registered trademarks of the Mozilla Foundation. Google is a registered trademark
and Google Cloud Print, Chrome, Chrome OS,Android, and Google Play are trademarks of
Google Inc. Apple, Mac, OS X, Safari, iTunes, Bonjour, iPod, iPad and iPhone are registered
trademarks of Apple Inc. iOS is a registered trademark of Cisco Technology, Inc. Opera is a
trademark of Opera Software ASA. Wi-Fi is a trademark of Wi-Fi Alliance Corporation. All other
trademarks and trade names are the property of their respective holders.
Technical Support
Online: www.lantronix.com/supportSales Offices
For a current list of our domestic and international sales offices, go to the Lantronix web site at
www.lantronix.com/about/contact
Disclaimer
All information contained herein is provided “AS IS.” Lantronix undertakes no obligation to update
the information in this publication. Lantronix does not make, and specifically disclaims, all
warranties of any kind (express, implied or otherwise) regarding title, non-infringement, fitness,
quality, accuracy, completeness, usefulness, suitability or performance of the information
provided herein. Lantronix shall have no liability whatsoever to any user for any damages, losses
and causes of action (whether in contract or in tort or otherwise) in connection with the user’s
access or usage of any of the information or content contained herein. The information and
specifications contained in this document are subject to change without notice.
Revision History
.
Lantronix® xPrintServer® User Guide 2
Table of Contents
Intellectual Property ______________________________________________________ 2
Contacts _______________________________________________________________ 2
Disclaimer _____________________________________________________________ 2
Revision History _________________________________________________________ 2
List of Figures __________________________________________________________ 6
List of Tables ___________________________________________________________ 6
1: Introduction 7
Cloud Print, Network, Home and Office Editions ________________________________ 7
Key Features ___________________________________________________________ 7
Supported Devices ______________________________________________________ 7
Supported Printers and Printer Protocols _____________________________________ 8
Supported DHCP Configuration ____________________________________________ 8
Supported Browsers _____________________________________________________ 8
Product Label___________________________________________________________ 8
Serial Number _______________________________________________________ 9
IP Address __________________________________________________________ 9
Status LEDs _______________________________________________________ 11
Hardware Installation Steps _______________________________________________ 12
xPrintServer Device Network Details _______________________________________ 13
Establishing a Google Cloud Print Connection ________________________________ 14
3: Navigation and Printi ng 17
Finding the xPrintServer IP Address ________________________________________ 17
System Status on the Home Page _________________________________________ 19
Logging In ____________________________________________________________ 20
Logging Off ___________________________________________________________ 20
Navigation ____________________________________________________________ 21
Installing the Google Cloud Print App on Android Devices _______________________ 23
Printing from an Android-based Phone or Tablet ______________________________ 24
Printing from Chrome OS and Chromebook Devices ___________________________ 28
Printing from a Windows 7 Desktop Computer ________________________________ 29
Configuring a Default Printer ___________________________________________ 30
Printing from a Windows XP Desktop Computer_______________________________ 31
Configuring a Default Printer ___________________________________________ 32
Printing from a Mac OS X Desktop Computer _________________________________ 33
Discovering and Provisioning Printers ___________________________________ 36
Enabling or Disabling Discovery ________________________________________ 37
Configuring Printers through Auto Discovery ______________________________ 37
Configuring Printers through Discovery __________________________________ 38
Deleting All Configured Printers ___________________________________________ 39
Setting Real Time Clock _________________________________________________ 40
Assigning a Static IP Address to the xPrintServer _____________________________ 41
Admin Printer Configuration Options ________________________________________ 41
Printing a Test Page _________________________________________________ 41
Purging Job History __________________________________________________ 42
Deleting a Printer ___________________________________________________ 42
Downloading Printer Drivers from a USB Flash Drive _______________________ 55
Saving Configuration ____________________________________________________ 56
Restoring Configuration __________________________________________________ 57
Deleting and Adding a Google Email Account ________________________________ 58
Lantronix® xPrintServer® User Guide 4
Supplementary Google Cloud Print Administrative Features _____________________ 61
Accessing Google Cloud Print Administrative Features Online ________________ 61
Sharing a Printer through Google Cloud Print Service _______________________ 61
Google Cloud Print Administrative Options _______________________________ 61
5: Updating Firmware 63
Updating Firmware via the Lantronix Web Services Website _____________________ 63
Updating Firmware via a Local USB Port ____________________________________ 64
6: Technical Specifications 65
A: Technical Support 66
Diagnostic Support _____________________________________________________ 66
Lantronix Technical Support ______________________________________________ 66
B: Troubleshooting 67
Problems and Error Messages ____________________________________________ 67
C: Compliance 68
Declaration of Conformity ________________________________________________ 68
RoHS Notice __________________________________________________________ 69
D: Warranty 70
E: Index 71
Lantronix® xPrintServer® User Guide 5
List of Figures
Figure 1-1 xPrintServer Cloud Print Device _____________________________________________ 7
Figure 1-2 Sample Product Label _____________________________________________________ 8
Figure 1-3 Product Label on Underside of xPrintServer Device ______________________________ 9
Figure 1-4 Sample Serial Numbers on Hardware Devices __________________________________ 9
Figure 2-1 xPrintServer LEDs _______________________________________________________ 10
Figure 2-2 Sample xPrintServer Mounting Options ______________________________________ 12
Figure 2-3 Quick Connect Diagram __________________________________________________ 13
Figure 2-6 Quick Setup Complete ____________________________________________________ 16
Figure 3-1 Serial Number __________________________________________________________ 17
Figure 3-2 Login Prompt ___________________________________________________________ 18
Figure 3-3 IP System Status Information on the Home Page _______________________________ 19
Figure 3-4 Login Prompt ___________________________________________________________ 20
Figure 3-5 Navigating the xPrintServer Device’s Admin Interface ___________________________ 21
Figure 4-1 Printer Details and Pop-Up Command Menu __________________________________ 35
Figure 4-2 Printer Discovery Page ___________________________________________________ 37
Figure 4-3 Sample Printer Auto Disco ver y Report _______________________________________ 38
Figure 4-4 Expanding Detected Printers Information _____________________________________ 39
Figure 4-5 Admin Menu ____________________________________________________________ 40
Figure 4-6 New Printer Description ___________________________________________________ 43
Figure 4-7 New Printer Location _____________________________________________________ 43
Figure 4-8 Show Share Info Popup ___________________________________________________ 44
Figure 4-9 Sample Printer Options ___________________________________________________ 46
Figure 4-10 Printer IP Address Page _________________________________________________ 47
Figure 4-11 Print Job Details________________________________________________________ 48
Figure 4-12 Changing the xPrintServer Name __________________________________________ 49
Figure 4-13 Logs _________________________________________________________________ 52
Figure 4-14 Drivers List Tab ________________________________________________________ 53
Figure 4-15 Export Drivers Button ___________________________________________________ 54
Figure 4-16 Loaded Drivers Tab _____________________________________________________ 55
Figure 4-17 Saving Configuration ____________________________________________________ 56
Figure 4-18 Restoring Configuration __________________________________________________ 57
Figure 4-19 Google Cloud Print Administrative Features __________________________________ 61
Figure 5-1 Firmware Update Options _________________________________________________ 63
List of Tables
Table 2-1 Status LED on Top of Device _______________________________________________ 11
Table 6-1 Technical Specifications ___________________________________________________ 65
Lantronix® xPrintServer® User Guide 6
1: Introduction
The Lantronix® xPrintServer® Cloud Print edition print server provides printing capabilities for all
Google Cloud Print supported platforms, such as Chrome OS™ and Android™ platforms. Simply
plug the xPrintServer device into your network (router or switch with internet access), then plug
your USB printer(s) into the xPrintServer unit. Within seconds the xPrintServer device will autodiscover your printers to enable printing from your devices. A registered Google account is
required to establish a Google Cloud Print connection.
Figure 1-1 xPrintServer Cloud Print Device
Cloud Print, Network, Home and Office Editions
The xPrintServer printer server comes in Cloud Prin t, Network, Home and Office editions. This
user guide documents the features and functionality of the xPrintServer Cloud Print Edition print
server.
Key Features
Simple configuration
Supports up to 8 USB printers via USB hub and an unlimited number of network-attached
printers.
Note: Up to 10 network-attached pr int er s is recommended for optimal performance. Print
jobs process one at a time regardless of the number of configured printers. The xPrintServer
device includes one USB port as a part of the unit; an additional USB hub for connecting
additional USB printers is not included.
Automatic printer discovery and configuration (for supported printers)
Security features
External LED status indicator
Configuration via browser (HTTP)
Supported Devices
All Chrome OS devices.
All Android (2.3.3 and up) devices. Requires installation of a Google apps with Google Cloud
Print web printing service functionality.
Lantronix® xPrintServer® User Guide 7
Supported Printers and Printer Protocols
Product Revision
Manufacturing
Code Date
Part Number
Country of
QR Code
Serial Number
Login Info
See http://www.lantronix.com/xprintserver-supported-printers for the latest list of all supported
printers. This list is periodically updated with new printers.
Supported DHCP Configuration
The Lantronix xPrintServer device supports both DHCP and Static IP Address Assignments.
Supported Browsers
Lantronix supports the latest version of Internet Explorer®, Mozilla® Suite, Mozilla Firefox®,
Safari®, and Chrome™ web browsers.
Product Label
You will need the QR code or the serial number of your xPrintServer device when setting up
your xPrintServer device’s Admin interface. These can be found on the product label adhered to
your device.
1: Introduction
Figure 1-2 Sample Product Label
Manufacture
Origin
Lantronix® xPrintServer® User Guide 8
1: Introduction
00-80-A3-8E-00-63 or 00:80:A3:8E:00:63 or 0080A38E0063
Figure 1-3 Product Label on Underside of xPrintServer Device
Serial Number
A serial number is a unique, identifying number specific to a hardware device including an
xPrintServer, PC, printer or any Apple or Android device.
Figure 1-4 Sample Serial Numbers on Hardware Devices
IP Address
Every device connected to an IP network must have a unique IP address. The xPrintServer gets
a unique IP address from the DHCP server on your network (default method) or can be manually
configured with a static IP address.
Lantronix® xPrintServer® User Guide 9
Ethernet Port
Right LED
Left LED
2: Installation
This chapter describes how to install your Lantronix xPrintServer device and how to establish a
connection with Google Cloud Print™ web printing solution. Directions to register with Google
Cloud Print service are applicable only the first time to establish a connection between a new
xPrintServer unit and Google Cloud Print web prin tin g s ervices , and in the event of a factory
reset.
Package Contents
Your xPrintServer product package includes the following:
One (1) xPrintServer print server
One (1) Quick Start Guide
One (1) RJ-45 Ethernet Ca ble (3 ft)
One (1) Power Supply with Regional Adapters
Mounting Bracket with Two (2) Screws
Four (4) Rubber Feet
User-Supplied Items
You also need the following items to install and operate your xPrintServer device:
A working power outlet
Internet connection (with outbound ports 80, 443 and 5222 open)
Network-attached print er (wired or wire less )
USB printer (if any)
Your device (e.g., PC, tablet or smartphone) with a connection to the network
A Google® email account (must be logged in to be able to setup and print)
Hardware Compone nts
There is one USB port, one
power input, one Ethernet port,
and two types of LED
indicators on the xPrintServer.
The LEDs provide information
about device activity and
status.
Status LED
USB Port
Figure 2-1 xPrintServer LEDs
Power Input
Lantronix® xPrintServer® User Guide 10
2: Installation
Orange “X” LED
Description
Solid
A continuous solid light indicates the power is on or the device is booting.
OFF
No light indicates the power is off.
Blinking
Even blinking pattern in dic ates the device is printing.
Glow/Dim
(Repeating Pattern)
Pulsating pattern of glowing and dimming light cy cle occurr i ng once ev ery three
seconds. Indicates the device is booted, idle and waiting for a job.
Code 1
A repeating pattern of a single flash followed by two seconds of
no light indicates the device is obtaining the DHC P address.
specific status a s
Code 2
A repeating pattern of two flashes followed by two seconds of no
light indicates there are no configured printers.
Code 3
A repeating pattern of three flashes followed by two seconds of no
light indicates a factory default reset.
Code 4
A repeating pattern of four flashes followed by two seconds of no
light indicates a successful firmware update.
Code 5
A repeating pattern of five flashes followed by two seconds of no
light indicates a failed firmware update.
Code 6
A repeating pattern of six flashes followed by two seconds of no
light indicates a printing error.
Code 7
A repeating pattern of seven flashes followed by two seconds of
no light indicates printer disco v ery is in process.
Ethernet LEDs
There are two LEDs located on the upper left and right corners of the Ethernet socket
(see Figure 2-1). These indicate the status of the connection.
Left LED
Green ON, 100Mbps Ethernet Link
Green Blinking, 100Mbps Activity
Orange ON, 10Mbps Ethernet Link
Orange Blinking, 10Mbps A c tivit y
OFF, No Ethernet Link
Right LED
Always OFF
The Ethernet port can connect to an Ethernet (10Mbps) or Fast Ethernet (100Mbps) network.
Status LEDs
The Status LED on the xPrintServer device is incorporated into the “X” letter of the Lantronix logo
on the top of the device. The behavior of this LED indicates the type of activity occurring in the
xPrintServer device. The Status LED color is orange when lit, and unique display patterns
indicate the specific type of activity. The LED may display a solid light, display no light, slowly
glow on, slowly glow off, or flash on/off. ,
Table 2-1 Status LED on Top of Device
Note: Codes 1
through 7
indicate a
grouped number
of flashes in the
Orange “X” LED
separated by a
two second
interval where
the light is off.
The specific
code/number of
flashes
separated by a
two second nolight interval
indicates a
Lantronix® xPrintServer® User Guide 11
2: Installation
Orange “X” LED
Description
Code 8
A repeating pattern of eight flashes followed by two seconds of no
described in the
light indicates USB device (printer or flash drive) discovery is in
progress.
Hardware Installation Steps
With all xPrintServer package contents and the requisite user-supplied items listed above, you
may begin installation.
1. Make sure of the following:
- Your devices (smartphone, tablet or PC) are on the same Wi-Fi® or wired network as
your xPrintServer unit.
- Printing from your Windows or Mac computer (from which the USB printer is directly
attached) is working before proceeding. If you are installing a new USB printer, this may
require downloading and installing printer drivers to your desktop from the printer
manufacturer.
2. Position the xPrintServer device. The xPrintServer can simply be placed as it is on a desk or
other secure flat surface. Here are additional options:
- To install the rubber feet on the xPrintServer (for added grip and stability on a flat
surface), peel to unveil the adhesive strip on each rubber foot and press one foot onto
each of all four bottom corners of the xPrintServer unit.
- To secure the xPrintServer into a server rack, utilize the included mounting bracket and
screws. There are a variety of ways to mount the bracket and then the xPrintServer unit,
including the two sample methods in Figure 2-2.
grey cells to the
left.
Figure 2-2 Sample xPrintServer Mounting Options
or
Lantronix® xPrintServer® User Guide 12
2: Installation
3. Connect printer(s).
- For USB printers: connect the USB printer cable to the USB port of the xPrintServer
device, if any.
- For network printers: connect all printers to the network through a wired, wireless–to-
router, switch or LAN connection.
4. Connect the network cable from the router/switch to the xPrintServer.
5. Power on the xPrintServer device with the supplied power adapter. The xPrintServer will
automatically set-up all printers on your network and/or USB-connected printers. The
glowing “X” will blink quickly for about 30 seconds, and then it will pulse slowly to show it is
ready for printing.
6. Monitor the LEDs on the xPrintServer for activity and status information (see Ethernet LEDs
and Status LEDs).
Figure 2-3 Quick Connect Diagram
xPrintServer Device Network Details
The xPrintServer device is hardwired (via standard CAT-5) cabling to a router, switch or hub. The
system requires an Access Point (A/P), which can be also hardwired and connected to the
network. The tablet or smart phone device associates with the A/P
xPrintServer when a print job is ready to be processed. The xPrintServer communicates with
network attached printer(s); the printers may either be wired or wirelessly connected to the
network.
For the xPrintServer to auto-detect printers on bootup, the xPrintServer and printers must be on
the same subnet. After auto-detection has been completed, the xPrintServer device can then be
relocated to a different subnet (Wi-Fi connected subnet that devices are connected to) assuming
that subnet can route to the previous subnet.
and communicates to the
The xPrintServer uses Zeroconf to advertise print services to the your tablet, smartphone or PC
device(s) and requires your device(s) and the xPrintServer are on the same routable network
.
Multicast configuration and support can be found in the Lantronix knowledgebase. You may
perform word searches, such as for “multicast”, at http://www.lantronix.com/resources/
.
Lantronix® xPrintServer® User Guide 13
Establishing a Google C loud Print Connection
After performing Hardw ar e Ins tal lat ion Steps, follow these directions to register a Google Cloud
Print connection to a new xPrintServer unit. This connection does not need to be re-established
after the initial connection is made unless Resetting the xPrintServer to Factory Defaults is
performed.
Note: A Google account and up-to-date web browser are required for establishing a Google
Cloud Print connection. Since multiple Google account logins and passwords may be stored in a
browser maintaining “signed-in” status, it is recommended that you make sure to log out of all
Google accounts prior to beginning these steps. One way of doing this is by using the
incognito/privacy mode in a browser. This way you may select the desired Google account to be
used in establishing this Google Cloud Print connection. Only one Google account can be
associated with an xPrintServer unit at any time. If more than one account needs access to
xPrintServer admin functions, consider using a Google account that can be shared (see Sharing
a Printer through Google Cloud Print Service). Your device (smartphone/table/PC) must be on
the same wired or Wi-Fi network as your xPrintServer unit.
1. Login to the Admin interface of your xPrintSer ver d evi c e in one of two ways below. You will
need to access the QR code or serial number on the Product Label on the underside of your
xPrintServer device.
Scan the QR code on the Product Label using your Android smartphone or tablet and
click the link displayed on your QR code reader to access the xPrintServer device Admin
interface where you may log in (see Figure 3-2 Login Prompt).
2: Installation
Note: QR code readers are available for Android smartphones and tablets at the Google
Play™ store. Lantronix recommends using the ZXing™ Barcode Scanner™ app, w hich may
be found at https://play.google.com/store/apps/details?id=com.google.zxing.client.android
OR
Type http://www.lantronix.com/findmyxprintserver
enter the alphanumeric serial number from the Product Label. Web browsers can be
accessed on a smartphone, tablet or PC. The serial number is alphanumeric and 12
characters in length. A login window in the xPrintServer device Admin interface will
appear for login (see Figure 3-2 Login Prompt). ).
directly into a web browser and
.
Lantronix® xPrintServer® User Guide 14
2: Installation
2. Click the Quick Set up link on the left side of the Home page. The Quick Setup page will
appear.
3. Click Start Quick Setup to initiate registration with Google. A Quick Setup window will
appear with a unique Google registration link after a few moments.
4. Click the Google registration link when it appears. A Google login win do w appears.
5. Login into the Google account you wish to use to establish the Google Cloud Print
connection. This account will control printer shari ng with oth er Google accounts. Businesses
may want to select a Google account for the IT department. If your browser has information
about multiple Google accounts, each may be available for selection in the login window. If
your browser is already logged on to a particular Google account, yo u will bypass this step by
directly connecting through that account.
Note: Since multiple Google account logins
and passwords may be stored in a browser
maintaining “signed-in” status, it is
recommended that you make sure to log out
of all Google accounts prior to beginning
these steps. This way you may select the
desired Google account to be used in
establishing this Google Cloud Print
connection. In order to be able to see printers
on an xPrintServer unit, a user must be only
logged onto the Google account associated
with the xPrintServer unit within the same
browser. Also, it may be necessary to delete
all cookies if switching between Google
accounts after logging into a Google account
associated with an xPrintServer unit.
Lantronix® xPrintServer® User Guide 15
2: Installation
The IP address
6. Confirmation of your registration
with Google Cloud Print will
appear upon login.
7. Click Finish printer registration.
8. Return to the Quick Setup page at the xPrintServer device Admin interface. You will also see
“Finished! Registration Successful” message on the Quick Setup window. From here you
may:
Click Try it now to initiate printing a test page and to explore. The xPrintServer web
interface provides a wide range of printer management features and there are also some
management capabilities on the Google Cloud Print management page.
Note: IP address may
change if set to DHCP.
address by following
Click OK to finish registration and to return to the xPrintServer device Admin interface (see
System Status on the Home Page).
assigned to your
xPrintServer unit is
listed at the browser
address bar (up top)
and can be used to
access this Admin
interface for future
logins.
Rediscover your
xPrintServer IP
the directions in
Finding the
xPrintServer IP
Address, as
necessary.
Figure 2-6 Quick Setup Complete
Lantronix® xPrintServer® User Guide 16
3: Navigation and Printing
This chapter explains how to navigate and use your Lantronix xPrintServer device Admin
interface including directions on how to log in and log out, how to change your password, and
most importantly, how to print from your PC, smartphone or tablet device. Refer to
Establishing a Google Cloud Print Connection for one-time directions needed to initially set up the
xPrintServer device with Google Cloud Print first.
Finding the xPrintServer IP Address
An IP address was assigned to your xPrintServer unit when you were Establishing a Google
Cloud Print Connection in the instructions above. You may also use these directions to
rediscover your device IP address. You use this IP address to log into and manage your
xPrintServer device through the xPrintServer device’s Admin interface available online. Internet
access is required.
Every xPrintServer device has a unique, identifying serial number that can be found on the
product information label (see Figure 1-2). As part of the initialization/boot up process, the
xPrintServer will automatically register its IP address and associated serial number with the
Lantronix Web Services website (http://www.lantronix.com/findmyxprintserver
provides the unique IP ad dr es s of the xPrintServer device. You may then use the xPrintServer IP
address to log into the Admin interface for printing management.
) whic h in turn
Use these directions to find the IP address of a new xPrintServer device.
1. Open an internet web browser. See Supported Brows ers .
2. Enter http://findmyxps.com
3. Press Enter on the keyboard. Yo u will be prompted for the xPrintServer device serial
number.
4. Enter the serial number of your xPrintServer unit.
product information label attached to your xPrintServer packaging (see Figure 1-2). It is an
alphanumeric set of 12 characters.
into the web browser address bar.
The serial number can be found on the
Figure 3-1 Serial Number
Lantronix® xPrintServer® User Guide 17
3: Navigation and Printing
5. Click the Go! button. You will be redirected to your xPrintServer URL, after which a login
prompt will appear.
Figure 3-2 Login Prompt
Default Login
6. Enter the default login information.
User Name: admin
Password: PASS
Note: Upon initial login, modify the default “PASS”
password as soon as possible for security reasons.
See Changing Passwords.
7. You will be redirected to your xPrintServer device URL where you will see the
System Status on the Home Page.
8. Take note of the IP address of your xPrintServer device for all future logins.
Note: Your xPrintServer IP address is assigned by DHCP by default, however, you can manually
configure a static IP address. See Assigning a Static IP Address to the xPrintServer.
User Name: admin
Password: PASS
Lantronix® xPrintServer® User Guide 18
System Status on t he Home Page
You will see your xPrintServer System Status information on the Home page whenever you log
into your xPrintServer URL.
Figure 3-3 IP System Status Information on the Home Page
3: Navigation and Printing
The System Status information includes your IP address along with other im por tant s ystem
status information:
Google Account
Indicates the Google email account address used to link the xPrintServer device to
Google Cloud Print.
Test GCP
Print a test page from Google Cloud Print web printing services.
Manage Printers
Access connected printers through Google Cloud Print management page accessed
online.
Edition
The edition of xPrintServer print server (Cloud Print Edition).
Version
The current version of your firmware.
Name
The configurable name for the xPrintServer device. The default name is xPrintServer.
IP Address
The unique IP address associated with your xPrintServer device. This IP address may
be used to directly pull up the Admin interface of a connected and live xPrintServer.
Serial Number
The unique serial number associated with the xPrintServer device which should match
what is on the product information label.
Lantronix® xPrintServer® User Guide 19
Up time
The amount of time the xPrintServer has been operational since powered on or las t
restarted.
Configured Printers
The number of total discovered printers available for use on various PC, tablet or cellular
devices.
Current Status
The current status of the xPrintServer.
Time-zone
The configured time zone (can be changed through the Admin page).
Status Time
The time at which the system status information you see on the screen was captured.
Locator LED
Clicking the light bulb will cause the “X” LED on top of the xPrintServer unit to blink
rapidly. Clicking the light bulb again turns off this feature. This feature is useful in
situations where you wish to identify a specific xPrintServer amongst multiple units.
Logging In
3: Navigation and Printing
Once the xPrintServer is installed (see Installation Steps) and the IP address discovered (see
Finding the xPrintServer IP Address and Initial Login), you may follow these directions to login to
xPrintServer via Local or Remote Authentication at any time.
To Login:
1. Open an internet web browser.
2. Enter the IP address of your xPrintServer device .
3. Enter your login information when prompted. You are logged into the xPrintServer device’s
Admin interface when you see System Status on the Home Page.
User Name
Password
Logging Off
Figure 3-4 Login Prompt
1. Click the Log-Off tab located at the top far right of any xPrintServer device’s Admin interface
page. You will be prompted to close out of your browser window.
2. Close out of your browser to completely log off.
Lantronix® xPrintServer® User Guide 20
Navigation
Go backward one page… Go to the next page
Search
Basic navigation features for the xPrintServer device’s Admin interface are outlined in this
section.
Double-click to sort
table information by
column heading
Links for each page
are listed here. A Quick
only during initial setup.
When a specific printer
beneath the printer list.
Setup link is available
See Error! Reference
source not found..
on the Printers
page is clicked, details
about this printer will
appear in grey fields
See Figure 4-6.
3: Navigation and Printing
Figure 3-5 Navigating the xPrintServer Device’s Admin Interface
Tabs allow you to move between
xPrintServer pages and to Log-Off
Clicking the
button beside a
particular table list
item will pull up the
popup command
menuassociated
with that item.
Go to the first pageGo to the last page
Sometimes multiple pages are
necessary to list all the items in
the Printers, Jobs and Logs
pages. In these cir cu mstances,
page navigation features will
become available at the bottom of
the screen.
Lantronix® xPrintServer® User Guide 21
3: Navigation and Printing
As illustrated above, basic navigation features for the xPrintServer device’s Admin interface
include the following:
Tabs
All the functionality of your xPrintServer device’s Admin interface is divided between the
Home, Admin, Jobs, Printers, Logs and Log-Off tabs located across the top of the Admin
interface. Access these pages by clicking the same-named tab along the top of the screen.
For instance, click the Jobs tab to get to the Jobs page or click Home to get to the Home
page.
Links
Click to select from the links/commands available for each page. All links available for a
particular web page are displayed along the left side. For instance, links to Active,
Completed and All jobs are available on the left side of the Jobs page.
Note: A Help link is available on the left of every page and provides access to Admin
interface page-specific online help.
Search
A Search field is available for the Jobs, Printers and Users tabs. The search field features
dynamic filtering that provides results based on the search string entered into the search
field. The results dynamically update according to the search parameters entered in the
search field. Deleting all contents of the Search field removes the filter and will show all
results.
Button
This button may be found beside all items listed on the Jobs and Printers pages. Click the
button beside a particular print job or printer on these pages to pull up a popup command
menu with commands that are available for that item.
Log-Off Tab
A Log-Off tab located at the far upper right of every xPrintServer device’s Admin interface
page allows you to logout easily.
Lantronix® xPrintServer® User Guide 22
3: Navigation and Printing
Installing the Google Cloud Print App on Android Devices
Android devices such as cell phones and tablets require the installation of the Goo gle Cloud Print
app (created by Google) to print using Google Cloud Print web printing web printing service. The
Google Cloud Print app is available free of charge through the Google Play store and takes less
than a minute to install.
Note: To enable printing on other Android devices, be sure that the Google Cloud Print app is
installed on those devices. To allow other users to print, be sure to add the Google accounts to
the Google Cloud Print web print service (see Sharing a Printer through Google Cloud Print). The
Google Chrome oper ating s y s tems and Chromebook notebook computers do not require the
Google Cloud Print app to be able to print via the xPrintServer Cloud Print Edition device.
1. Get the Google Cloud Print app in one of two ways:
- Scan the QR code on your Android device with a QR reader.
A QR code reader app can be downloaded for free from the Google
Play store (most QR code readers will work, however Barcode
Scanner by the ZXing team QR code reader is recommended).
OR
- Search for the Google Cloud Print app at the Google Play Store.
Find the Google Play store icon on your Android device to access
the Google Play store. Search for the Google Cloud Print app using
the Google Play store search tool.
2. Download the Google Cloud Print app to your Android device.
3. Repeat steps 1 and 2 to install the Google Cloud Print app on all Android devices from which
you wish to print.
4. Be sure to share printers with other Google account users
Lantronix® xPrintServer® User Guide 23
Printing from an Android-based Phone or Tablet
Many apps (web browser, photo, email and productivity) for Android phones and tablets provide
the ability to print through the Google Cloud Print web printing service. To print, the Android
device needs to be online but does not need to be on the same network as the xPrintServer unit.
In order to use Google Cloud Print, you must have and be logged into a Google account.
Combined with the Lantroni x xPr intSer v er Cloud Pr int Edi tion device, you can print to your
existing printers (see Lantronix.com for compatible printers). Below are instructions for a typical
scenario for printing from an Android device. Be sure that the Google Cloud Print app is installed
on the Android device and that the Google account of the device’s user has been added to the
Google Cloud Print utility (see Sharing a Printer throu gh Google Cloud Print).
1. Make sure you have completed Installing the Google Cloud Print App on Android Devices.
2. Open the app you wish to use.
3: Navigation and Printing
3. Click the (options) button on the
top right. A drop-down menu will
appear.
4. Select Share… from drop-down
menu.
Lantronix® xPrintServer® User Guide 24
5. Select Cloud Print. A printer list
appears.
3: Navigation and Printing
Lantronix® xPrintServer® User Guide 25
6. Select a printer from the printer
list. The number of printers you
see will vary depending on how
many printers the xPrintServer
device auto‐discovered and set‐up
on your network.
7. Click the (refresh) icon as
necessary to refresh this printer
list.
3: Navigation and Printing
Lantronix® xPrintServer® User Guide 26
3: Navigation and Printing
8. From the Print Preview page, select the (share action) icon to send the print job to the
printer. You may see additional print options available for modification on this page
depending on the printer model.
Lantronix® xPrintServer® User Guide 27
3: Navigation and Printing
Printing from Chrom e OS and Chromebook Devices
Many apps (web browser, photo, email and productivity) for Chromebook notebook computers
provide the ability to print through Google Cloud Print web printing service. To print, the Chrome
OS device needs to be online but does not need to be on the same network as the xPrintServer
unit. In order to use Google Cloud Print, you must have and be logged into a Google account.
Combined with Lantronix xPrintServer Cloud Print Edition print server, your Chrome OS and
Chromebook devices can print to your existing printers (see
the Google Cloud Print app. Below are instructions for a typical scenario for printing from a
Chromebook device.
1. Select the (options) button on top right to reveal a drop-down menu.
2. Select Print… from drop-down menu.
for compatible printers) without installing
3. A Google Cloud Print
window will open for you to
select your printer and other
print options. Select Print
when ready to print.
Lantronix® xPrintServer® User Guide 28
Printing from a Windows 7 Desktop Computer
This section explains how to prepare your Windows 7 PC for printing to a printer connected to an
xPrintServer unit via USB. To print, the Windows 7 device needs to be online and on the same
subnet as the xPrintServer unit. In order to use Google Cloud Print, you must have and be
logged into a Google account. The xPrintServer Cloud Print Edition print server supports desktop
printing from Windows 7 and Windows XP operating systems through Bonjour Print Services.
You will need to download Apple Bonjour Print Services for Windows v2.0.2 or higher
Performing Add Printer Setup
1. Connect your xPrintServer device according to Hardware Installation Steps.
3: Navigation and Printing
. .
2. Download Bonjour Print Services at
http://support.apple.com/kb/DL999, following prompts as
instructed.
3. Launch Bonjour Printer Wizard:
Through the Windows Start Menu by clicking Start > Control Panel > Bonjour Print
Services > Bonjour Print Wizard; or
By double-clicking the Bonjour Print Wizard icon on your desktop.
4. The Bonjour Printer Wizard appears with a list of discovered printers.
5. Click on printer you wish to install.
6. Search and select your printer by
Manufacturer and Model, and click Next.
Lantronix® xPrintServer® User Guide 29
7. Click Finish to complete the installation.
3: Navigation and Printing
Configuring a Default Printer
This section provides instructions on setting an installed printer on your network as the default
printer.
1. Click Start > Control Panel on your desktop.
2. Double-click to select Devices and Printers.
3. Right-click the printer to be set as default and select Set as default printer. The selected
printer is now set as the default printer.
Lantronix® xPrintServer® User Guide 30
Printing from a Windows XP Desktop Computer
This section explains how to prepare your Windows XP computer for printing to a printer
connected to an xPrintServer unit via USB. To print, the Windows XP device needs to be online
and on the same subnet as the xPrintServer unit. In order to use Google Cloud Print, you must
have and be logged into a Google account. xPrintServer Cloud Print Edition supports desktop
printing from Windows XP and Windows 7 Operating Systems through Bonjour Print Services.
You will need to download Bonjour Print Services for Windows v2.0.2 or higher.
Note: Apple recommends using service pack 3 if utilizing Windows XP operating system.
Documents will not print to printers protected on the Windows XP operating system.
Performing Add Printer Setup
1. Connect your xPrintServer device according to Hardware Installation Steps.
3: Navigation and Pr inting
2. Download Bonjour Print Services at
http://support.apple.com/kb/DL999, following prompts as
instructed.
3. Launch Bonjour Printer Wizard:
Through Window’s Start Menu by click ing Start > Control Panel > Bonjour Print
Services > Bonjour Print Wizard.
By double-clicking the Bonjour Print Wizard icon on your desktop.
4. The Bonjour Printer Wizard appears with a
list of discovered printers.
5. Click on printer you wish to install.
6. Search and select your printer by
Manufacturer and Model, and click Next.
Lantronix® xPrintServer® User Guide 31
7. Click Finish to complete the installation.
Configuring a Default Printer
3: Navigation and Printing
This section provides instructions on setting an installed printer on your network as the default
printer.
1. Click Start > Control Panel on your desktop.
2. Double-click to select Printers and Faxes.
3. Right-click the printer to be set as default and select Set as default printer. The selected
printer is now set as the default printer.
Lantronix® xPrintServer® User Guide 32
Printing from a Mac OS X Desktop Computer
This section explains how to print from your Mac OS desktop. To print, the Mac OS device needs
to be online and on the same subnet as the xPrintServer unit. In order to use Google Cloud Print,
you must have and be logged into a Google account. The xPrintServer Cloud Print Edition device
supports desktop printing from Mac OS X Lion and newer versions.
Use these steps to setup printing from your Mac OS through the xPrintServer device.
1. Make sure to have the printer driver of any printers to be used downloaded from the
manufacturer’s website.
2. Connect your xPrintServer according to Hardware Installation Steps.
3. Go to System Preferences > Hardware.
4. Click on Print & Scan.
3: Navigation and Printing
5. Click on the + button on the lower left corner. A list of printers appears.
Lantronix® xPrintServer® User Guide 33
3: Navigation and Printing
Select the printer you wish to add.
6.
7. Click on the Add button. The printer is now added in your available list of printers and is
ready to print.
Lantronix® xPrintServer® User Guide 34
Pop-Up Command Menu
Details of Selected Printer
Description
4: Configuration
This chapter describes how to configure your Lantronix xPrintServer device using the
xPrintServer device’s Admin interface.
Viewing Configured Printers
Utilize these instructions to view provisioned network-connected printers. These include printers
installed since the xPrintServer last started up or any newly added printers on other networks
(see Adding a Printer IP Address).
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page. The Description, Location,
Make/Model, the last known Status of all currently configured printers, and Cloud Enabled
status will be listed on this page.
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click on any printer in the list to retrieve additional information on that printer. In Figure 4-1
below, the fourth printer in the list was clicked and the associated printer details displa yed in
a grey field at the bottom of the list of printers.
Figure 4-1 Printer Details and Pop-Up Command Menu
for selected printer
Printer Driver
URL
Lantronix® xPrintServer® User Guide 35
Location
Print Status
Cloud Print
Connection Status
6. Click the button to the right of a specific printer to access a pop-up command menu of
options available for that printer. Each of these options is explained in greater detail under
Admin Printer Configuration Options.
Configuring Printers
Discovering and Provisioning Printers
The xPrintServer device discovers and provisions all network-connected printers in one of two
ways:
Auto Discovery: This is the automatic method of printer discovery and provisioning. Auto
discovery is enabled by default so that each time the xPrintServer device starts up or a
printer is connected to the USB port, the Discover y prot ocol automatically runs one time,
discovering and provisioning all printers connected since the last start up. This automatic
feature can be disabled.
Discovery: This is a method of discovering and provisioning printers that can be initiated
after the xPrintServer device is up and running. This method is useful in situations where
printer(s) have been added since the last startup of the xPrintServer device. A user may wis h
to discover and provision the printer(s) at a particular moment rather than waiting until the
auto discovery opportunity at the next startup of the xPrintServer device.
4: Configuration
Note: Only printer models that are in the Supported Printers List (see
Configuration options to manually add a printer and modify advanced printer settings are
available under Printers > Advanced. Use these advanced options only if instructed to do so by
Lantronix Technical support.
) will be auto-provisioned after Discovery.
Lantronix® xPrintServer® User Guide 36
4: Configuration
Enabling or Disabling Discovery
The xPrintServer device’s printer auto-discovery is enabled by default so that whenever you start
up your xPrintServer device, auto discovery will automatically run one time. Auto discovery can
be disabled or re-enabled at any time. Use these instructions to disable or re-enable auto
discovery.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Click the Discovery link to the left of the page to reach the Printer Discovery page. The
current auto discovery mode will be displayed at the top of the page.
Figure 4-2 Printer Discovery Page
4. Check Enabled or Disabled to enable or disable printer discovery, as desired. The auto
discovery mode will automatically adjust to your selection in a few seconds and your mode
choice will be remembered for subsequent xPrintServer unit startups.
Configuring Printers through Auto Discovery
Auto discovery of printers happens automatically each time you startup the xPrintServer unit, so
long as auto discovery is enabled prior to the startup.
1. Make sure auto discovery is enabled (see Ena bl ing or Dis ab ling D isc ov ery above).
2. Startup and login to the xPrintServer device’s Admin interface (seeLogging In) as usual. The
Discovery protocol runs one time automatically upon startup.
3. Click the Printer tab to access the Printers > List page (see Fi gure 4-1). All printers which
were auto discovered at this startup will be listed here with “Auto Discovered” listed under the
Location column.
4. Click the Discovery link to the left of the page to reach the Printer Discovery page. A
Printer Auto Discovery Report will appear showing the current date and time the xPrintServer
automatically discovered and configured printers and associated downloaded drivers.
Lantronix® xPrintServer® User Guide 37
4: Configuration
Figure 4-3 Sample Printer Auto Discovery Report
Configuring Printers through Discovery
Run Discovery anytime after the xPrintServer device is started up. Utilize these instructions to
discover and provision network printers connected after the xPrintServer last started up or
printers on other networks if their IP addresses have been added (see Updating Printer IP
Addresses).
Note: If Deleting All Configured Printers was recently performed, first to verify all printers have
been de-registered on Google Cloud Print management interface. Reference steps in Deleting
All Configured Printers.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Click the Discovery link to the left of the page to reach the Printer Discovery page. A
message stating “Printer Auto Discovery has not yet been run” will appear if printers are
available for discovery. If new printers are not available for discovery, you will see a Printer
Auto Discovery Report (see Figure 4-3).
4. Click the Re-run Disco v er y button within the Printer Auto Discovery Report to manually
check for any new printers. After a few minutes, a new Printer Auto Discovery Report will
appear showing the current date and time of the current discovery and configuration of
printers and associated downloaded drivers.
Lantronix® xPrintServer® User Guide 38
4: Configuration
5. Expand the SNMP field to see configuration information about the discovered printer(s). An
example of what you may see in the SNMP field:
Figure 4-4 Expanding Detected Printers Information
6. Expand the Detected Prin t ers field and further expand additional available subcategories
(indicated with a
icon to the left) to see a list of discovered printers and the status of the
provisioning results.
Note: If you expand the Printer Auto Discovery Report, you may need to use the left-right and
up-down scroll bar to see the entire contents of your report.
Deleting All Confi gured Printers
The auto discovery utility of the xPrintServer device is enabled by default so that whenever you
turn on your xPrintServer device, auto discovery will automatically run one time.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Click the Discovery link to the left of the page to reach the Printer Discovery page.
4. Click the Remove all printers button to remove all configured printers, as desired.
5. Click Yes in the confirmation popup that appears.
6. Log-off (see Logging Off) and close your browser. All printers are deleted.
7. Click the Home tab to access the System Stat us page (see Figure 3-3 IP System Status
Information on the Home Page).
8. Click From Google’s Website to access the Google Cloud Print management page.
9. Verify all printers have been de-registered by going into the Goog le Cloud Pr int manag ement
page and deleting any leftover printers from the previous xPrintServer device registration.
Lantronix® xPrintServer® User Guide 39
Setting Real Time Clock
Real Time Clock is a built-in function in the xPrintServer device which time-stamps printingrelated activities such as those identifying the time of log activities or print jobs. Real Time Clock
is automatically on and syncs time with pool.ntp.org
-800 PST (Pacific Standard Time).
To modify the Time-zone
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Time-zone link on the left side of the Admin page.
4: Configuration
(Network Time Protocol) and is set it at GMT
Figure 4-5 Admin Menu
4. Select a new time zone from the Select Time-zone drop-down menu.
5. Click the Change Time-zone button.
6. Click Yes in the confirmation popup that appears.
7. Wait for the xPrintServer to reboot. When the time zone is changed, the xPrintServer device
will automatically restart, bringing you back to System Status on the Home Page. The unit is
now set to your new chosen time zone.
Lantronix® xPrintServer® User Guide 40
Assigning a Static IP Address to the xPrintServer
Your xPrintServer unit IP address is DHCP by default, but can be c onf igur e d with a static IP
address. Use these instructions to establish a static IP address.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Select IP Address to access the Admin > IP Address page.
4. Click the Static radio button near the top of the page to access static IP address
configuration fields.
5. Complete the following fields:
IP Address
Netmask
Default Gateway
4: Configuration
DNS Server
6. Click Save.
7. Click OK in the confirmation popup that appears. The unit will automatically restart.
8. Close out of your xPrintServer browser and open a new browser.
9. Enter the newly assigned static IP address in the browser address bar.
10. Login to the xPrintServer dev ice’s Admin interface (see Logging In). The assigned static IP
address will appear on the System Status page.
Admin Printer Configuration Options
Configuration options available on a specific printer can be accessed thro ugh t he Pop-Up Printer
Command Menu (see Figure 4-1) of the xPrintServer Admin interface. Use the Search feature
as necessary to find a particular, previously discovered printer, and access the Pop-Up Printer
Command Menu for that printer.
Printing a Test Page
Use these directions to print a test page for a selected printer.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer through which you want to print a test page.
Lantronix® xPrintServer® User Guide 41
4: Configuration
6. Click Print Test Page in the popup command menu that appears (or Cancel within the same
menu if you want to back out of it) and a test page print job will be sent to the selected
printer..
7. Click OK in the confirmation popup providing a print job ID.
Purging Job History
Use this selection to purge all printed job history information. Otherwise, by default, the
xPrintServer print server maintains a list of the last 50 printed jobs.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printer s > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer with the job history you want to purge.
6. Click Purge Job History in the popup command menu that appears (or Cancel within the
same menu if you want to back out of it).
7. Click Yes in the confirmation popup to continue (or No to cancel action) and all print jobs not
yet printed will be purged from the selected printer.
8. Click OK in the second confirmation popup.
Deleting a Printer
Use this selection to del ete a printer that is currently configured. Printers may later be added and
configured according to the directions in the Adding, Finding and Discovering Printers section.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Fi gure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer you want to delete.
6. Click Delete Printe r in the popup command menu that appears (or Cancel within the same
menu if you want to back out of it).
7. Click Yes in the confirmation popup to continue (or No to cancel action) and the selected
printer will be deleted.
8. Click OK in the second confirmation popup.
Lantronix® xPrintServer® User Guide 42
4: Configuration
Changing Printer Description
Use this selection to change the advertised printer name of a configured printer as it will be
displayed to all users on their tablet, smartphone or PC device(s).
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer f or whic h you want to change description.
6. Click Change Description in the popup command menu that appears (or Cancel within the
same menu if you want to back out of it).
7. Modify the new description for the printer in the popup window which appears.
Figure 4-6 New Printer Description
8. Click OK. After a few seconds, the printer description will be changed.
Changing Printer Location
Use this selection to change the advertised location of a configured printer as it will be displayed
to all users on their tablet, smartphone or PC device(s). This command is useful for updating the
location of printers initially identified as “Auto Discovery”.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer with location to be changed.
6. Click Change Location in the popup command menu that appears (or Cancel within the
same menu if you want to back out of it).
7. Modify the printer location in the popup window which appears.
Figure 4-7 New Printer Location
8. Click OK. After a few seconds, the printer location will be changed.
Lantronix® xPrintServer® User Guide 43
4: Configuration
Showing Shared Printer Information
Note: All printers are shared to the registered Google account by default.
Use this selection to show the url information of a specific printer provisioned for the xPrintServer
device. Up to 10 network-attached printers can be seen and shared at a time.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer information to be shared.
6. Click Show Share Info in the popup command menu that appears (or Cancel within the
same menu if you want to back out of it). An information popup window appears showing the
printer as it is shared:
Figure 4-8 Show Share Info Popup
7. Click OK in the popup window to close it.
Lantronix® xPrintServer® User Guide 44
4: Configuration
Sharing a Printer
Use this selection to make a printer provisioned for the xPrintServer device available for
connection to Google Cloud Print and general use. Sharing a Printer through Google Cloud Print
is available to additionally provide access for a specific printer provisioned to an xPrintServer
device to anyone who is online.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Navigation as necessary in situations where there are multiple pages of printers.
4. Utilize Search as necessary to find a particular printer.
5. Click the button beside the printer to be shared.
6. Click Share Printer in the popup command menu that appears (or Cancel within the same
menu if you want to back out of it).
7. Click Yes in the confirmation popup to continue (or No to cancel action) and the selected
printer becomes visible and available on a tablet, smartphone or PC device.
8. Click OK in the second confirmation popup.
Hiding a Printer
Use this selection to remove a printer provisioned for the xPrintServer device from connection to
Google Cloud Print and to keep it from general use.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Search as necessary to find a particular printer.
4. Click the button beside the printer you wish to hide.
5. Click Hide Printer in the popup command menu that appears (or Cancel within the same
menu if you want to back out of it).
6. Click Yes in the confirmation popup to continue (or No to cancel action) and the selected
printer becomes invisible and no longer available on a tablet, smartphone or PC device.
7. Click OK in the second confirmation popup.
Lantronix® xPrintServer® User Guide 45
4: Configuration
Setting Printer Options
Use this selection to view and modify settings in a printer provisioned for the xPrintServer device.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printer tab to access the Printers > List page (see Figure 4-1).
3. Utilize Search as necessary to find a particular printer.
4. Click the button beside the printer you wish to set printer options.
5. Click Set Printer Options in the popup command menu that appears (or Cancel within the
same menu if you want to back out of it). Available printer settings will appear.
Different printers will have different printer settings available for modification.
Some printers will have multiple heading tabs by which all the setting options are
organized.
Figure 4-9 Sample Printer Options
The printer above simply
provides configurable settings
under two tabs: “General” and
“Options Installed”.
The printer to the right
has several more configurable
settings organized beneath each
of ten tabs.
Different printer models will have
different sets of configurable
settings organized under one or
more dark blue tab(s) as
exemplified by the options
available in these printers. Clicking
a tab brings you to the modifiable
settings organized under that tab.
6. Click through available tabbed headings (all in dark blue) and make changes as desired.
7. Click Save Changes to save. A note verifying that settings have been saved successfully
will appear on the screen. Changes to printer settings will remain in place until changed
through the xPrintServer unit.
8. Click the Return to Printer List button at any time to return to the Printers > List page.
Lantronix® xPrintServer® User Guide 46
Updating Printer IP Addresses
Use this feature to provide a list of printers outside of the same subnet the xPrintServer is on.
This feature allows auto-discovery of printers outside the current subnet.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers> List page (see Figure 4-1).
3. Click the Printer Address link on the left side of the Printers page. A list of existing Printer
IP Addresses will appear in the Printer IP Addresses page, if any were previously added.
4. Click into the large square field in the Printer IP Addresses page.
Figure 4-10 Printer IP Address Page
4: Configuration
Click inside
to edit/type
printer IP
addresses.
5. Update the Printer IP Addresses by adding a new printer IP address, modifying an existing IP
address or deleting an address. To add more than one printer IP address, enter one address
per line (separated by a paragraph break using the Enter key on the keyboard).
6. Click Save to save added or modified IP address(es).
7. Click OK in the confirmation popup.
Lantronix® xPrintServer® User Guide 47
Viewing and Export ing Print Jobs
Use these steps to view and export print jobs and the details on a specific print job. The
xPrintServer maintains a list of the last 50 printed jobs by default.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Jobs tab to access the Jobs page. All Active Jobs are listed here. The
information on this page is refreshed every 15 seconds.
3. Click the desired link to left to view a desired job category:
Active: to show all jobs that are currently active (default view)
Completed: to show all jobs that have been completed
All: to show all jobs, active or completed.
4. Utilize Navigation as necessary in situations where there are multiple pages of jobs.
5. Utilize Search as necessary to find a particular print job.
6. Click a particular job to bring up information about the job in a grey field below the job list.
4: Configuration
Figure 4-11 Print Job Details
7. Click Export Job Log to export all active and completed print jobs to an Excel spreadsheet in
csv (comma separated values) format. The same information that can be viewed on the
screen will available in the exported jog log.
Lantronix® xPrintServer® User Guide 48
Renaming an xPrintServer Device
As part of the initialization process, the xPrintServer device registers a Lantronix-specific Bonjour
Print Service Type (lantronix-xps._tcp which uses the default device name of
xPrintServer). As with any Bonjour discovery application, you can find your xPrintServer or
any web browser supported by the Bonjour application using the URL:
http://<devicename>-<serial number>.local, substituting the <devicename> with
the name of the device. Therefore, you would search for your xPrintServer device with
http://xprintserver-<serial number> by default. If you change the default de vice
name, the xPrintServer device’s URL used to access the xPrintServer unit’s Admin interface
would also be modified.
Note: All Apple devices natively include Bo njour Print Services. Microsoft Windows operating
systems do not include Bonjour Print Services and will require an installation of an application
that includes Bonjour Print Services for Windows, such as the Apple Bonjour Print Services for
Windows or the Apple Safari for Windows. Once Bonjour Print Services for Windows has been
installed, the xPrintServer device can be discovered us ing the co nfi gure d <name> in the web
browser, as described above.
The directions below can be used to rename an xPrintServer device. This is a useful function in
situations where there are m ultiple xPrintServer devices on a network as each device should
have a unique name. Changing the xPrintServer unit name requires a restart to use the new
name.
4: Configuration
1. Login to the xPrint Ser ver d ev ice’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Name link on the left side of the page to access the Change xPrintServer Name
page. The Current Name of your device will display, which b y default is “xPrintServer”
followed by a dash and the serial number of your xPrintServer unit (for example,
xPrintServer-0080A3854E09).
4. Type in the New Name (an alpha and/or numeric combination that may include the - and _
characters).
Figure 4-12 Changing the xPrintServer Name
5. Click the Chang e Name button to submit the new name.
Lantronix® xPrintServer® User Guide 49
6. Click Yes in the confirmation popup to continue (or No to cancel action) renaming your
xPrintServer device.
7. Wait for the xPrintServer to reboot. When the renaming of your unit is complete, the
xPrintServer device will restart, bringing you to System Status on the Home Page.
Resetting the xPrintServer to Factory Defaults
Resetting the xPrintServer device to factory default wipes out all configuration information and
resets the configuration parameters to the original factory settings. There are two ways to reset
the xPrintServer to factory default settings:
1. Through the Admin interface of the xPrintServer device; or
2. By utilizing the Reset button on the xPrintServer unit
Via the Admin Interface
Use these directions to reset the xPrintServer to factory default settings thro ugh t he Reset Unit
to Factory Defaults page of the xPrintServer device ’s Admin interface. A device restart
automatically follows a reset.
4: Configuration
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-10).
3. Click the Factory Reset link on the left side of the page to access the Reset Unit to Factory Defaults page.
4. Click the Reset to Factory Defaults.
5. Click Yes in the confirmation popup that appears (or No to cancel this action). The unit
automatically restarts in order to complete resetting to factory defaults.
6. Wait for the xPrintServer to reboot. When the reset to factory default process is complete
and the device restarted, you will be brought back to before being able to utilize your
xPrintServer device or the xPrintServer device’s Admin interface.
7. Verify all printers have been de-registered by going into the Google Clo ud Pri nt management
page and deleting any leftover printers from the previous xPrintServer device registration.
Via the Hardware Reset Button
Use these directions to reset the xPrintServer device to factory default settings utilizing the Reset
button on the bottom of the xPrintServer device. This button is accessible through a hole in the
case.
To reset the unit to factory defaults, perform the following steps:
1. Place the end of a paperclip or similar object into the reset opening (pin-sized hole on the
bottom of the device) and press for a minimum of 10 seconds. Within the 10 seconds, the “X”
Status LED on top of the xPrintServer unit will display a solid orange light to indicate the
device is rebooting (see Table 2-1) after which it will begin to blink.
2. Remove the paperclip to release the button. This procedure restores factory default settings
to the configuration and reboots the unit. When the reset to factory default process is
complete and the device restarted, you will need to repeat the instructions in
Lantronix® xPrintServer® User Guide 50
Establishing a Google Cloud Print Connection before being able to utilize your xPrintServer
device or the Admin interface for the xPrintServer device.
3. Verify all printers have been de-registered by going into the Google Clo ud Pri nt manag ement
page and deleting any leftover printers from the previous xPrintServer device registration.
Restarting the xPrintServer
Use these directions to restart the xPrintServer device through the xPrintServer device’s Admin
interface and without changing any settings.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Restart link on the left side of the page to access the Restart Unit page.
4. Click the Restart Unit button.
5. Click Yes in the confirmation popup that appears (or No to cancel this action).
6. Wait for the xPrintServer to reboot. The xPrintServer device will restart, bringing you back to
System Status on the Home Page. Authentication (Logging In) will be required to access the
xPrintServer device’s Admin interface.
4: Configuration
Viewing Logs
Use these directions to view logs. The xPrintServer device’s Admin interface provides logs for all
diagnostic and access messages.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Logs tab to access the Logs page. A list of all Diagnostic logs appears by default.
3. Click the Access link to the left to view only access logs.
4. Click the Job Status link to the left to view only job status logs.
5. Click the Diagnostic link to the left to view only diagnostic logs.
6. Utilize Navigation as necessary in situations where there are multiple pages of logs.
7. Export logs by following the directions in Viewing and Exporting Print Jobs, as needed.
Lantronix® xPrintServer® User Guide 51
4: Configuration
Figure 4-13 Logs
Note: The
number of logs
on the bottom of
the page will
update each time
the Diagnostic or
Access link on
the left is clicked.
Printer Drivers
The Printer Driver Download page provides two ways to download a printer driver: from the
internet or from a USB flash drive. This page also provides a method to export printer drivers
onto a USB flash drive for downloading onto other xPrintServer devices as well as a way to
preload drivers onto the xPrintServer unit.
Downloading Printer Drivers from the Internet
Use these directions to download printer drivers from the xPrintServer device driver base in the
cloud. The downloaded drivers will be saved in the xPrintServer device's flash memory and will
be used as a local cache of drivers for printer provisioning. This is useful when using the
xPrintServer device in locations that don't have Internet access, and consequently, no access to
the xPrintServer unit’s printer driver base in the cloud.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1). All printers
configured to the xPrintServer device are listed here.
3. Click the Prin t er Dri v er s link to get to the Printer Driver Download page. You will see a list
of drivers that have been previously downloaded by make and model under the Loaded Drivers tab.
4. Click the Drivers List tab. A drop-down Manufacturer menu will display on the screen.
Lantronix® xPrintServer® User Guide 52
4: Configuration
Figure 4-14 Drivers List Tab
5. Select the desired printer Manufacturer from the drop-down menu. The number of printer
models associated with that manufacturer and available for download will display on the
screen.
6. Enter the Printer Model name. Once you begin typing the model name, models with the
characters you have typed will appear on the screen.
7. Select the correct model from the list of models.
8. Click Download Driver to save the file into the xPrintServer device. The driver file will be
saved in the xPrintServer device’s flash memory. You will be notified when the driver has
been downloaded or if there was any kind of error.
9. Click OK.
Lantronix® xPrintServer® User Guide 53
4: Configuration
Exporting Printer Drivers
Use these directions to export printer drivers from the xPrintServer device. Exported drivers will
be saved to the computer’s local file system. Once exported, you may move the printer driver
onto a USB flash drive. This is useful in situations where you may wish to use the printer driver
on other xPrintServer devices.
Note: The xPrintServer device only reads data from USB flash drives that are connected to its
USB port. It does not write to USB flash drives that are connected to its USB port.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1). All printers
configured to the xPrintServer device are listed her e.
3. Click the Prin t er Dri v er s link to get to the Printer Driver Download page. You will see a list of
drivers that have been previously downloaded by make and model under the Loaded Drivers tab.
Note: You must have already downloaded printer drivers under the Loaded Drivers tab.
4. Insert USB flash drive to the computer from where you are browsing. This USB flash is where
the printer driver files are to be saved.
Note: The file name of the printer driver must be printerdrivers.bin. Also, the xPrintServer
will only recognize USB flash drives formatted with a FAT file system.
5. Click Export Drivers. A popup window will appear.
6. Click OK to save the file directly to your PC’s local file system. You will be notified when the
driver has been exported or if there was any kind of error.
7. Move the exported file onto the USB flash drive if you wish to upload the driver onto another
xPrintServer device.
Figure 4-15 Export Drivers Button
Lantronix® xPrintServer® User Guide 54
4: Configuration
Downloading Printer Drivers from a USB Flash Drive
Use these directions to download printer drivers from a USB flash drive. The xPrintServer can
load supported drivers that had been previously saved to a USB flash drive. Supported drivers
are drivers that were downloaded from the xPrintServer driver base in the cloud. This is very
useful for xPrintServer devices that are installed in sites that have no Internet access.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Printers tab to access the Printers > List page (see Figure 4-1). All printers
configured to the xPrintServer device are listed here.
Figure 4-16 Loaded Drivers Tab
3. Click the Prin t er Dri v er s link to get to the Printer Driver Download page. You will see a list of
drivers that have been previously downloaded by make and model under the Loaded Drivers tab.
4. Connect the USB Flash drive containing the printer drivers to the xPrintServer device's USB
port. See Exporting Printer Drivers for directions on exporting printer drivers onto the USB
flash drive.
Note: The file name of the printer driver must be printerdrivers.bin. Also, the xPrintServer
will only recognize USB flash drives formatted with a FAT file system.
5. Click the Add Drivers from USB button. The xPrintServer device will begin an automatic
search and download of drivers from the USB flash drive. You will be notified when the driver
has been downloaded or if there was any kind of error.
6. Click OK.
Lantronix® xPrintServer® User Guide 55
Saving Configuration
Use these directions to save the configuration of an xPrintServer unit. Saving the xPrintServer
device configuration saves all settings to a file which can be backed up to a computer.
Information saved includes all configurable parameters and printer driver files (which includes
printer driver files downloaded during the xPrintServer unit’s auto-discovery process and those
manually downloaded via the xPrintServer device’s GUI). This configuration file can later be used
to restore the configuration on the xPrintServer or to upload settings of one xPrintServer unit onto
others.
1. Login to the xPrintS erver d ev ice’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Save/Restore link to the left to access the Configuration Save and Restore page.
4. Click Save under the Configuration Save tab. A popup window will appear.
4: Configuration
Figure 4-17 Saving Configuration
5. Click OK to save the file directly to your PC. You will be notified when the driver has been
exported or if there was any kind of error.
Note: The saved configuration file can be sent to any computer that will be used to load the
configuration file into other xPrintServer devices.
6. Delete and re-add your Google email account (see Deleting and Adding a Google Email
Account).
Lantronix® xPrintServer® User Guide 56
Restoring Configuration
Use these directions to restore to a previously saved xPrintServer device configuration. These
steps can also be followed to overwrite configurations on other xPrintServer units.
Note: The configuration filename can include alphanumeric and special characters with the
exclusion of the following: “\|/*?”<>:” (double quotes included). Filename plus path information
cannot exceed 250 character s.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Save/Restore link to the left to access the Configuration Save and Restore page.
Note: The saved configuration file can be sent to any computer that will be used to load the
configuration file into other xPrintServer devices.
4. Click the Configuration Restore tab.
4: Configuration
Figure 4-18 Restoring Configuration
5. Click Browse. A popup window will appear.
6. Browse to the configuration file on your PC or a USB flash drive.
7. Double-click the configuration file.
8. Click Restore Configuration.
9. Click Yes to confirm to overwriting the current xPrintServer device’s configuration.
10. Click OK to dismiss a confirmation popup indicating success of the restoration. Your
xPrintServer will automatically reboot after a few moments.
11. Delete and re-add your Google email account (see Deleting and Adding a Google Email
Account).
Lantronix® xPrintServer® User Guide 57
Deleting and Adding a Google Email Account
Use these directions to delete a Google email account and to re-add it. These steps are required
after either Saving Configuration or Restoring Configuration.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Google Account link to the left to access the Google Account page.
4. Click the existing Google email account to be deleted.
4: Configuration
5. Click the icon to the right of the account to delete it.
6. Click Yes in the confirmation window which appears. After a few moments, the Google email
account is deleted and the following Information window will appear
7. Click the https://www.google.com/acounts/ServiceLogin
as necessary.
8. Click Add Google Account. You will be prompted to register with Google in a Quick Setup
window that appears with a unique Google registration link.
Lantronix® xPrintServer® User Guide 58
link to create a new Google account
4: Configuration
9. Click the Google registration link when it appears. A Google login window appears.
10. Log in into the Google ac c o unt you wish to use to esta blish the Goog le Cl oud Pri n t web
printing connection. If your browser has information about multiple Google accounts, each
may be available for selection in the login window. If your browser is already logged on to a
particular Google account, you will bypass this step by directly connecting through that
account.
Note: Since multiple Google account
logins and passwords may be stored
in a browser maintaining “signed-in”
status, it is recommended that you
make sure to log out of all Google
accounts prior to beginning these
steps. This way you may select the
desired Google account to be used in
establishing this Google Cloud Print
connection. In order to be able to see
printers on an xPrintServer unit, a
user must be only logged onto the
Google account associated with the
xPrintServer unit with in the s ame
browser. Also, it may be necessary to
delete all cookies if switching between
Google accounts after logging into a
Google account associated with an
xPrintServer unit.
Lantronix® xPrintServer® User Guide 59
11. Confirmation of your
registration with Google
Cloud Print will appear
upon login.
12. Click Finish printer registration.
4: Configuration
Lantronix® xPrintServer® User Guide 60
4: Configuration
Supplementary Google Cloud Print Adminis trative Features
Supplementary administrative features are available for your Lantronix xPrintServer unit through
the Google Cloud Print management page. Most of these features overlap with the features in
the xPrintServer device’s Admin interface described, however, Google Cloud Print’s Sharing
feature provides an especially useful function of allow you to share specific printers with anyone
with internet access. The directions are provided below. A list of available Google Cloud Print
administrative features are listed and keyed with Figure 4-19. Refer to
https://support.google.com/cloudprint/
service.
Figure 4-19 Google Cloud Print Administrative Features
for detailed information about the Google Cloud Print
Accessing Google Cloud Print
Administrative Features Online
1. Make sure to be logged into the Google account
registered to the xPrintServer unit. Reference
Establishing a Google Cloud Print Connection as necessary.
2. Go to https://www.google.com/cloudprint#printers
management page.
to access the Google Cloud Print
Google Cloud Print
Administrative Options
1. Delete a specific printer
2. View printer details
3. Share a specific printer
4. View printer-specific print jobs
5. Rename your xPrintServer unit
6. Print
7. View all printers or print jobs
8. Visit Google Cloud Print Home
9. Add an additional printer
Sharing a Printer through Google Cloud Print Service
Note: This features supplements the xPrintServer device Admin interface’s Sharing a Printer and
Hiding a Printer capability.
1. Click on a specific printer to be shared.
2. Click Share to access the share settings window for this printer.
Lantronix® xPrintServer® User Guide 61
4: Configuration
3. Click Change to access share options.
4. Define the access for this printer:
- Click Anyone with the link has access to the printer; or
- Click Private to specify individuals allowed access.
5. Click Save. You will be brought back to the printer share settings page.
6. Finish configuring your share settings depending on your choice of action in step 4 above:
- If you selected Anyone with the link, copy the entire printer URL within the Link to
share field and click Close (you may now share the copied link to anyone with internet
access); or
- If you selected Private, enter the individual emails and groups allowed access and click
Share.
Lantronix® xPrintServer® User Guide 62
5: Updating Firmware
Use one of two methods to update firmware through the Admin > Firmware page. Clicking one
of the two buttons allows firmware to be uploaded directly from the Lantronix Web services
website or through a USB flash drive.
Figure 5-1 Firmware Update Options
‘
Updating Firmwar e via the Lantronix Web Services Website
Note: Internet access is required for firmware updates.
This chapter provides directions for updating firmware, which may be necessary from time to
time, through the xPrintServer device’s Admin interface.
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
3. Click the Firmware link on the left side of the page. The firmware you are currently running
will display. Click the Check for Firmware Update button to check if a firmware update is
available at this time. After a few seconds, you will receive one of two messages:
“Firmware update is available” indicating you may proceed to step 5.
“You are running the latest version of the firmware” indicating no firmware update is
necessary at this time.
Note: If the Check for Firmware Update button is disabled (unavailable), this indicates that
internet connectivity is not available.
4. Click Upgrade Firmware.
Lantronix® xPrintServer® User Guide 63
5. Click Yes in the confirmation popup that appears. Wait a few minutes while firmware
upgrades. When the upgrade is complete, the xPrintServer device will automatically restart,
bringing you back to System Status on the Home Page. The list of discovered printers and
other custom configuration settings remain unchanged across firmware updates.
Updating Firmwar e via a Local USB Port
The latest firmware image file can be retrieved from http://www.lantronix.com/support/downloads/.
1. Download firmware image to the root folder of the USB thumb drive.
Note: Do not change the firmware file name downloaded from the Lantronix website. Most
USB flash drives are compatible but only FAT file systems are supported.
2. Insert the USB thumb drive directly into the xPrintServer USB port. See Table 2-1 to
decipher LED behavior.
Note: USB thumb drive must be directly inserted into the xPrintServer device and not
connected through a USB hub.
3. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In) as User Admin.
5: Updating Firmware
4. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-5 Admin Menu).
5. Click the Firmware link on the left side of the page. The firmware you are currently running
will display.
Note: The firmware version is also visible beside the xPrintServer logo on top of all
xPrintServer pages.
6. Click the Update Firmware from USB button to check if a firmware update is available at
this time. After a few seconds, you will receive one of two messages:
“Firmware update is available…” indicates you may proceed to step 7.
“You are running the latest version of the firmware” indicates no firmware update is
necessary at this time.
7. Click Upgrade Firmware.
8. Click Yes in the confirmation popup that appears. Wait a few minutes while firmware
upgrades. When the upgrade is complete, the xPrintServer device will automatically restart,
bringing you back to System Status on the Home Page. The list of discovered printers,
created users and other custom configuration settings remain unchanged across firmware
updates.
Lantronix® xPrintServer® User Guide 64
6: Technical Specifications
90-264 VAC on barrel connecter (5V power supply)
Normal Power Usage: <1 Watt
1 RJ45 10Base-T/100Base-TX Ethernet port
1 USB Port
11.43 x 6.02 x 2.16 cm (4.5 x 2.37 x .85 in)
Operating range: 0° to 55°C
Storage range: -40° to 70°C
Operating 0% to 90% non-condensing
Black plastic case.
SNMP
IPP
HTTP (HTML/browser-based)
Bonjour
Chrome Version 16
(1) Status LED
(2) Ethernet LEDs
Basic device information is provided in this chapter.
Table 6-1 Technical Specifications
Category Description
Power Input
Network Interface
USB Port
Dimensions
Weight
Temperature
Relative Humidity
Case
ProtocolsSupported
Management
System Software
Efficiency: 87%
.27 kg ( .6 lbs)
JetDirect (AppSocket)
LPD
LPR
Zeroconf
Google Cloud Print-Ready App
Microsoft Internet Explorer, Version 9 or higher
Firefox Version 7
Safari Version 5
LEDs
Lantronix® xPrintServer® User Guide 65
A: Technical Support
This chapter provides directions and contact information for getting live technical support for your
Lantronix xPrintServer device. The xPrintServer device’s Admin interface provides an easy way
for you to directly send helpful diagnostic information to Lantronix and to also download this
information for emailing at a separate time. Calling Technical Support after they have received
this information will help them better and more quickly assist you.
Note: Downloading diagnostic information is not supported on tablet, smartphone or PC device(s).
Diagnostic Support
There are two ways to send diagnostic support information about your xPrintServer device to the
Lantronix Technical Support before calling for assistance
1. Login to the xPrintS erver d ev ic e’s Admin interface (see Logging In).
2. Click the Admin tab to access the Admin menu. A list of all available configuration options
appears to the left of the screen (see Figure 4-10).
.
3. Click the Diagnostic link on the left side of the page.
4. Select a method to send diagnostic information:
a) To send information directly to Lantronix from the xPrintServer device’s Admin interface:
- Click Send Diagnostic Information
- Click OK in the confirmation popup that appears.
- Wait a few moments while diagnostic information is sent before contacting Lantronix
Technical support.
b) To download diagnostic information to your PC to email to Lantronix Technical support:
- Click Download Diagnostic Info.
- Browse to specific place on your PC, as desired and click .
- Wait a few moments while diagnostic information is downloaded directly to your PC.
- Email the downloaded file to Lantronix Technical Support.
Lantronix Technical Support
Lantronix Technical Support offices are located worldwide. Contact your office at
http://www.lantronix.com/about/contact.html
following information:
.
. When you report a problem, please provide the
Your name, company name, address, and phone number
Lantronix model number and serial number/MAC address
Firmware version (on the first screen shown when you Telnet to the device and type show)
Description of the problem including the status of the unit when the problem occurred (please
try to include information on user and network activity at the time of the problem)
Lantronix® xPrintServer® User Guide 66
specific technical issues.
B: Troubleshooting
Some of the errors encountered setting up or using the Lantronix xPrintServer device are
addressed in this appendix. When troubleshooting, always ensure that the physical connections
(power cable, network cable) are secure. When troubleshooting the following problems, make
sure that the xPrintServer unit is powered up and connected to a good network connection.
Problems and Error M essages
Problem/Message Possible Solution
LED lights display correctly
but printer does not print job.
Status LED does not display
light.
Ethernet LED(s) are not
displaying light.
Designated banner page is
not printing with print job.
Network-attached printer is
not displaying on the device.
Make sure that the network printer:
Is powered on.
Has a good network connection – wired or wireless. This includes
proper cabling, correct IP addressing and/or Wi-Fi connection
configuration settings and proper routing if going across routed network
environments.
Has adequate paper supply.
Has adequate ink or toner supply.
Has no paper jams.
Consult the printer manufacturer to troubleshoot these or other print-
Make sure that xPrintServer unit is connected securely to its power supply
unit. Otherwise, try another wall outlet. Contact Technical Support if
xPrintServer device’s status LED continues to not display light after
confirming good power.
Make sure that Ethernet patch cable is securely connected to both
thexPrintServer device’s Ethernet port and the Ethernet hub or switch to
the network at both ends. Otherwise, swap the patch cable for another
known good cable. Use a straight CAT5 (or greater) Ethernet patch cable,
not a crossover Ethernet cable to connect to the network drop.
Ensure that banners configurations are enabled under Set Default
Options in Printers > Advanced page.
1) Reboot the xPrintServer device.
2) Manually run Discovery
Lantronix® xPrintServer® User Guide 67
Your device cannot print or
access the xPrintServer unit.
Make sure your device is compatible. See Supported Devices.
C: Compliance
Declaration of Conformity
Manufacturer’s Name & Address:
Lantronix, Inc.
167 Technology Drive, Irvine, CA 92618 USA
Tel: 800-526-8766
Tel: 949-453-3990
Fax: 949-453-3995
Product Name Model: xPrintServer
Conforms to the following standards or other normative documents:
Emissions
FCC Part 15 Class B, VCCI Class B, EN 55022, CISPR22, ICES-003
Safety Agency
UL, CE Mark, and C-Tick
Agency Approvals
RoHS, Reach, Linux OS
Lantronix® xPrintServer® User Guide 68
C: Compliance
• Lead (Pb)
• Mercury (Hg)
• Polybrominated biphenyls (PBB)
• Cadmium (Cd)
• Hexavalent Chromium (Cr (VI))
• Polybrominated diphenyl ethers (PBDE)
Product Family Name
Toxic or hazardous Substances and Elements
Lead
Mercury
Cadmium
Hexavalent
Polybrominated
Polybrominated
(PBDE)
DSC 0 0 0 0 0 0
EDS 0 0 0 0 0 0
IntelliBox 0 0 0 0 0 0
MatchPort 0 0 0 0 0 0
Micro 0 0 0 0 0 0
MSS100 0 0 0 0 0 0
PremierWave
0 0 0 0 0
0
SCS 0 0 0 0 0 0
SecureBox
0 0 0 0 0
0
SLB 0 0 0 0 0 0
SLC 0 0 0 0 0 0
SLP 0 0 0 0 0 0
Spider and Spider Duo
0 0 0 0 0
0
UBox 0 0 0 0 0 0
UDS1100 and 2100
0 0 0 0 0
0
WiBox 0 0 0 0 0 0
WiPort 0 0 0 0 0 0
xDirect 0 0 0 0 0 0
xPico 0 0 0 0 0 0
XPort 0 0 0 0 0 0
XPress DR & XPress-DR+
0 0 0 0 0
0
xPrintServer
0 0 0 0 0
0
xSenso 0 0 0 0 0 0
RoHS Notice
All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous substances and elements:
(Pb)
O: toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006.
X: toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T11363-2006.
(Hg)
(Cd)
Chromium (Cr (VI))
biphenyls (PBB)
diphenyl ethers
Lantronix® xPrintServer® User Guide 69
D: Warranty
For details on the Lantronix warranty, go to our web site at