La Nordica Ella User guide

MADE IN ITALY

design & production

pellet stoves USER MANUAL

ELLA - MIETTA - WENDY

Rev 000	ENGLISH/INGLESE

2			ENGLISH

ATTENTION

SURFACES CAN BECOME VERY HOT!

ALWAYS USE PROTECTIVE GLOVES!

During combustion, thermal energy is released that significantly increases the heat of surfaces, doors, handles, controls, glass, exhaust pipes, and even the front of the appliance. Avoid contact with those elements if not wearing protective clothing (protective gloves included). Make sure children are aware of the danger and keep them away from the stove during operation.

ENGLISH.............................................................................................................................................................................................................	6
Warnings........................................................................................................................................................................................................	6
Safety...............................................................................................................................................................................................................	6
Routine Maintenance.................................................................................................................................................................................	7
INSTALLATION..................................................................................................................................................................................................	8
General........................................................................................................................................................................................................................................................	8
MINIMUM DISTANCES...............................................................................................................................................................................................................................	8
COMBUSTION AIR CONNECTION.........................................................................................................................................................................................................	9
Hermetic installation.............................................................................................................................................................................	10
combustion air.....................................................................................................................................................................................................................................	10
FUMES EXHAUST SYSTEM.....................................................................................................................................................................................................................	10
Ella features...............................................................................................................................................................................................	11
Mietta features..........................................................................................................................................................................................	12
Wendy features..........................................................................................................................................................................................	13
Stove positioning......................................................................................................................................................................................	14
Notes for CORRECT operation ..............................................................................................................................................................	14
Fuse...............................................................................................................................................................................................................................................................	14
Pellets and feeding..................................................................................................................................................................................	15
Pellet tank - pressure closure.............................................................................................................................................................	15
Radio/emergency card............................................................................................................................................................................	16
handheld......................................................................................................................................................................................................	17
CONFIGURATION.......................................................................................................................................................................................................................................	17
handheld ambient probe calibration.................................................................................................................................................................................	17
Battery type and replacement..................................................................................................................................................................................................	17
handheld features...................................................................................................................................................................................	18
DISPLAY...........................................................................................................................................................................................................	19
General menu..............................................................................................................................................................................................	20
Basic instructions ............................................................................................................................................................................................................................	20
COMMISSIONING settings.........................................................................................................................................................................	21
date and time ........................................................................................................................................................................................................................................	21
language..................................................................................................................................................................................................................................................	21
set degrees..............................................................................................................................................................................................................................................	21
Operation and logic.................................................................................................................................................................................	22
SET....................................................................................................................................................................................................................	23
power...........................................................................................................................................................................................................................................................	23
room temperature.............................................................................................................................................................................................................................	23
ventilation..............................................................................................................................................................................................................................................	23
easy setup.................................................................................................................................................................................................................................................	23
set chrono..............................................................................................................................................................................................................................................	24
Enable chrono......................................................................................................................................................................................................................................	24
prg 1-4..........................................................................................................................................................................................................................................................	24
settings.........................................................................................................................................................................................................	25
Display.........................................................................................................................................................................................................................................................	25
stand-by.....................................................................................................................................................................................................................................................	25
First Load..................................................................................................................................................................................................................................................	26
delta-t.........................................................................................................................................................................................................................................................	26
reset.............................................................................................................................................................................................................................................................	26
Additional functions ....................................................................................................................................................................................................................	26
aux.................................................................................................................................................................................................................................................................	26
Additional thermostat..................................................................................................................................................................................................................	26
Additional thermostat installation...................................................................................................................................................................................	26
Cleaning and maintenance...................................................................................................................................................................	27
Maintenance................................................................................................................................................................................................	27
Periodic cleaning under user's responsibility.............................................................................................................................................................	27
Routine maintenance performed by qualified technicians ....................................................................................................	29
Decommissioning (end of season)..........................................................................................................................................................................................	29
GUARANTEE TERMS .......................................................................................................................................................................................	31
Displays.........................................................................................................................................................................................................	33
ALARMS...........................................................................................................................................................................................................	34

ENGLISH

3

ATTENZIONE TASSATIVO

Prima di movimentare la stufa togliere le maioliche indicate per evitare danni.

ATTENTION - COMPULSORY

Before moving the stove, kindly take the ceramics off in order to avoid any damages

ATTENTION - OBLIGATOIRE

Avant de bouger le poêle , faire attention à lever les céramiques indiquées pour éviter des dégâts

VORSICHT - OBLIGATORISCH

Bevor Sie den Ofen bewegen , bitte unbedingt die bezeichnete Keramik Kacheln entfernen um Schäden zu vermeiden

ATENCIÓN - PERENTORIO

Antes de mover la estufa sacar las mayólicas indicadas para evitar daños.

4

ENGLISH

ATTENZIONE TASSATIVO

Prima di movimentare la stufa togliere le maioliche indicate per evitare danni.

ATTENTION - COMPULSORY

Before moving the stove, kindly take the ceramics off in order to avoid any damages

ATTENTION - OBLIGATOIRE

Avant de bouger le poêle , faire attention à lever les céramiques indiquées pour éviter des dégâts

VORSICHT - OBLIGATORISCH

Bevor Sie den Ofen bewegen , bitte unbedingt die bezeichnete Keramik Kacheln entfernen um Schäden zu vermeiden

ATENCIÓN - PERENTORIO

Antes de mover la estufa sacar las mayólicas indicadas para evitar daños.

ENGLISH

5

We thank you for having chosen our company; our product is a great heating solution developed from the most advanced technology with top quality machining and modern design, aimed at making you enjoy the fantastic sensation that the heat of a flame gives, in complete safety.

Warnings

This instructions manual is an integral part of the product: make sure that it always accompanies the appliance, even if transferred to another owner or user, or if transferred to another place. If it is damaged or lost, request another copy from the area technician. This product is intended for the use for which it has been expressly designed. The manufacturer is exempt from any liability, contractual and extracontractual, for injury/damage caused to persons/animals and objects, due to installation, adjustment and maintenance errors and improper use.

Installation must be performed by qualified staff, which assumes complete responsibility for the definitive installation and consequent good functioning of the product installed. One must also bear in mind all laws and national, regional, provincial and town council Standards present in the country in which the appliance has been installed, as well as the instructions contained in this manual.

The Manufacturer cannot be held responsible for the failure to comply with such precautions.

After removing the packaging, ensure that the content is intact and complete. Otherwise, contact the dealer where the appliance was purchased.

All electric components that make up the product must be replaced with original spare parts exclusively by an authorised after-sales centre, thus guaranteeing correct functioning.

Safety

THE APPLIANCE MAY BE USED BY CHILDREN 8 YEARS OF AGE OR OLDER AND INDIVIDUALS WITH REDUCED PHYSICAL, SENSORY, OR MENTAL CAPACITIES OR WITHOUT EXPERIENCE OR THE NECESSARY KNOWLEDGE, PROVIDED THAT THEY ARE SUPERVISED OR HAVE RECEIVED INSTRUCTIONS ON SAFE USE OF THE APPLIANCE AND THAT THEY UNDERSTAND THE INHERENT DANGERS.

The generator must not be used by persons (including children) with reduced physical, sensory and mental capacities or who are unskilled persons, unless they are supervised and trained regarding use of the appliance by a person responsible for their safety.

THE CLEANING AND MAINTENANCE REQUIRED BY THE USER MUST NOT BE PERFORMED BY CHILDREN WITHOUT SUPERVISION.

Children must be checked to ensure that they do not play with the appliance.

Do not touch the generator when you are barefoot or when parts of the body are wet or damp.

Thesafetyandadjustmentdevicesmustnotbemodifiedwithouttheauthorisation or indications of the manufacturer.

Do not pull, disconnect, twist electric cables leaving the stove, even if disconnected from the electric power supply mains.

It is advised to position the power supply cable so that it does not come into contact with hot parts of the appliance.

The power supply plug must be accessible after installation.

Do not close or reduce the dimensions of the airing vents in the place of installation. The airing vents are essential for correct combustion.

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ENGLISH

Do not leave the packaging elements within reach of children or unassisted disabled persons.

The hearth door must always be closed during normal functioning of the product.

When the appliance is functioning and hot to the touch, especially all external surfaces, attention must be paid

Check for the presence of any obstructions before switching the appliance on following a prolonged period of inactivity.

The generator has been designed to function in any climatic condition. In particularly adverse conditions (strong wind, freezing) safety systems may intervene that switch the generator off. If this occurs, contact the technical aftersales service and always disable the safety systems.

In the event the flue catches fire, use suitable systems for suffocating the flames or request help from the fire brigade.

This appliance must not be used to burn wasteDo not use any flammable liquids for ignition

During the filling phase do not put the bag of pellets to into contact with the product

The majolicas are top quality artisan products and as such can have micro-dots, crackles and chromatic imperfections. These features highlight their valuable nature. Due to their different dilation coefficient, they produce crackling, which demonstrate their effective authenticity. To clean the majolicas, it is recommended to use a soft, dry cloth. If a detergent or liquid is used, the latter could penetrate inside the crackles, highlighting them.

Routine Maintenance

Based on Decree 22 January 2008 n°37 art.2, routine maintenance means interventions aimed at reducing degradation due to normal use, as well as dealing with accidental events entailing the need of first interventions, which however do not modify the structure of the system upon which one is intervening or its intended use according to the requirements laid down by the technical standards in force and by the manufacturer's use and maintenance manual.

ENGLISH

7

INSTALLATION

General

The flue gas exhaust and hydraulic connections must be carried out by qualified personnel who must issue installation conformity documentation compliant with national standards.

The installer must provide the owner or person acting for him, according to the legislation in force, with the declaration of conformity, supplied with:

1)the use and maintenance manual of the appliance and of the system components (such as for example, the smoke ducts, chimney, etc.);

2)photocopy or photograph of the chimney plaque;

3)system booklet (where applicable).

The installer must ask to be issued with a receipt stating that the documentation has been provided, and must keep it with a copy of the technical documentation relating to the installation.

For installation in a condominium, prior approval from the condominium's administrator must be requested.

COMPATIBILITY

Installation in premises with fire hazards is forbidden. Installation in residential premises (except for sealed operation appliances) is also forbidden:

in which there are liquid fuel-operated appliances with continuous or intermittent operation, which draw the combustion air in the room in which they are installed, or

in which there are type B gas appliances intended for room heating, with or without production of domestic hot water and in adjacent and adjoining premises, or

in which, in any case, the depression measured during installation between the internal and external environment is greater than 4 Pa*

Installations in bathrooms, bedrooms and studio flats

Installation in bathrooms, bedrooms and studio flats is only allowed for sealed or closed hearth appliances with ducted combustion air taken from the outside.

POSITIONING AND SAFETY DISTANCES

The support surfaces and/or points must have a suitable capacity to bear the overall weight of the appliance, accessories and coverings. If the floor is made of a combustible material, we recommend using a non-combustible material to protect the front part from any burnt material which might fall during routine cleaning operations. The generator must be level to function properly. The adjacent, side and rear walls and the supporting surface must be made of non-combustible material.

	MINIMUM DISTANCES				Air inlet
				floor protection
	Installation next to flammable or heat-sensitive materials is permitted only if the special
	safety distances specified on the label at the beginning of the manual (pag.2) are	One must also bear in mind all laws and national,
	observed. If the materials are not flammable, you must keep a side and rear distance of at
		regional, provincial and town council regulations in force
	least 100 mm (without the inserts). For products equipped with rear spacers, wall-mounting
		in the country in which the appliance has been installed,
	installation is permitted exclusively for the rear side.
		as well as the instructions contained in this manual.

Installing inserts

When installing inserts, access must be prevented to the internal parts of the appliance and it must not be possible to access live parts during extraction operations.

Any wiring, for example the power cable or room probe, must be positioned so as not to be damaged during movement of the insert and must not come into contact with hot parts.

Ventilation and aeration of the installation premises

Ventilation is deemed sufficient when the room is equipped with air inlets according to the table:

			Percentage of the	Minimum net opening value of
	Appliance categories	Reference standard	net opening section with respect to
				the ventilation duct
			the appliance fumes outlet section
	Pellet stoves	UNI EN 14785	-	80 cm²
	Boilers	UNI EN 303-5	50%	100 cm²

* 4pa - reference for Italy according to standard UNI10683. All national, regional, provincial and municipal laws and standards in force in the country where the appliance is installed must be complied with.

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ENGLISH

In the presence of type B gas appliances with intermittent operation not intended for heating, they must have their own aeration and/or ventilation opening.

The air inlets must meet the following requirements:

they must be protected with grids, metal mesh, etc., but without reducing the net useful section;they must be made so as to make the maintenance operations possible;

positioned so that they cannot be obstructed;

The clean and non-contaminated air flow can also be obtained from a room adjacent to that of installation (indirect aeration and ventilation), as long as the flow takes place freely through permanent openings communicating with the outside.

The adjacent room cannot be used as a garage, or to store combustible material or for any other activity with a fire hazard, bathroom, bedroom or common room of the building.

COMBUSTION AIR CONNECTION

When connecting the combustion air, the pipe used should be flame retardant and must withstand at least 110°C.

FLUE GAS EXHAUST

The heat generator works in depression and is equipped with an outlet fan for flue gas extraction. There must be a single exhaust system for the generator. Using a flue that is shared with other devices is not allowed.

The components of the flue gas exhaust system must be chosen in relation to the type of appliance to be installed in compliance with:UNI/ TS 11278 in the event of metal chimneys, with particular attention to that stated in the specification;

UNI EN 13063-1 and UNI EN 13063-2, UNI EN 1457, UNI EN 1806 in the event of non-metallic chimneys.

The length of the horizontal section must be minimal and, in any case, no longer than 3 metres, with a minimum upward slope of 3%There must not be more than 4 direction changes including the one due to the use of the "T" element.

A “T” fitting with a condensation collection cap must be provided at the base of the vertical section.

If the exhaust is not inserted in an existing flue, a vertical section with a windproof end piece is required (UNI 10683).

The vertical duct can be inside or outside the building. If the smoke duct is inserted in an existing flue, it must be certified for solid fuel.If the smoke duct is outside the building, it must always be insulated.

The smoke ducts must have at least one airtight inlet for flue gas sampling.All the sections of the flue gas duct must be accessible to inspection.

Inspection openings must be provided for cleaning.

CHIMNEY CAP

The chimney caps must meet the following requirements:

they must have a useful outlet section no less than double that of the chimney/ducted system on which it is installed;they must be adapted in order to prevent the penetration of rain and snow in the chimney/ducted system;

they must be built so that, in the event of winds coming from all directions and from any angle, the expulsion of combustion products is in any case ensured;

Examples of correct connection to the chimney

Protection from rain and wind

Protection from rain and wind

Insulated flue

		Max 3 mt
		3 - 5%	Insulated "T" fitting
		"T" fitting	with inspection
	Condensation-proof		plug
		with
	"T" fitting with	inspection
	inspection plug	plug

One must also bear in mind all laws and national, regional, provincial and town council regulations in force in the country in which the appliance has been installed, as well as the instructions contained in this manual.

Connection to the mains electric supply

The generator is supplied with an electric power cable to be plugged into a 230V 50 Hz socket, possibly with a circuit breaker switch. The socket must be easily accessible.

The electrical system must be compliant with standards. The efficiency of the earthing circuit must be checked. Unsuitable earthing of the system can cause malfunctioning for which the manufacturer will not be held liable.

Power supply variations beyond 10% can cause faulty operation of the product.

ENGLISH

9

Hermetic installation

Ella/ Mietta/ Wendy is a completely sealed product with respect to the installation environment, which makes it ideal for passive houses, as it does not take air from inside the homes.

combustion air

To respect the air-tight seal of the stove, the combustion air connection pipe must be directly connected to the outside using specific sealed fittings and pipes.

FUMES EXHAUST SYSTEM

•If the generator has a fume temperature below 160°C+ (ambient temperature due to high efficiency, see technical data), the fumes exhaust system must be resistant to humidity.

•Should there be a possibility of the fumes condensating, provide an inspection "T" outside the stove.

installation example

Max 4 mt

Max. 1.5 m - max.

2 elbows

One must also bear in mind all laws and national, regional, provincial and town council regulations in force in the country in which the appliance has been installed, as well as the instructions contained in this manual.

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ENGLISH

Ella features

C

D

	J
E
F	K
G
H
I

A

B

A

	A	Room air outlet	E	Radio/emergency card	I	Additional thermostat input
	B	Pellet hopper pressurised closure	F	On/OfF	j	Combustive air
						input
	C	Combustion chamber access	G	fuse	K	Fume output
	D	Access to the ash drawer	H	Power supply 220v

ENGLISH

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