MADE IN ITALY
pellet stoves UseR MANUAl
design & production
Rev 000
ELLA - MIETTA - WENDY
eNGlIsH/INGlese
ENGLISH2
attENtIoN
SurfacES caN bEcoME vEry Hot!
During combustion, thermal energy is released that signicantly increases the heat of surfaces, doors, handles, controls, glass, exhaust
pipes, and even the front of the appliance. Avoid contact with those elements if not wearing protective clothing (protective gloves
included). Make sure children are aware of the danger and keep them away from the stove during operation.
ENGLISH ............................................................................................................................................................................................................ 6
WarNINGS ........................................................................................................................................................................................................ 6
SafEty .............................................................................................................................................................................................................. 6
routINE MaINtENaNcE ................................................................................................................................................................................ 7
INStaLLatIoN .................................................................................................................................................................................................. 8
General ........................................................................................................................................................................................................................................................ 8
MInIMUM DISTanCeS .............................................................................................................................................................................................................................. 8
COMBUSTIOn aIr COnneCTIOn .........................................................................................................................................................................................................9
HErMEtIc INStaLLatIoN ............................................................................................................................................................................ 10
COMBUSTIOn aIr ....................................................................................................................................................................................................................................10
FUMeS eXHaUST SYSTeM.....................................................................................................................................................................................................................10
ELLa fEaturES .............................................................................................................................................................................................. 11
MIEtta fEaturES ......................................................................................................................................................................................... 12
WENdy fEaturES ......................................................................................................................................................................................... 13
StovE poSItIoNING ..................................................................................................................................................................................... 14
NotES for corrEct opEratIoN .............................................................................................................................................................. 14
FUSe ...............................................................................................................................................................................................................................................................14
pELLEtS aNd fEEdING ................................................................................................................................................................................. 15
pELLEt taNk - prESSurE cLoSurE. ........................................................................................................................................................... 15
radIo/EMErGENcy card ........................................................................................................................................................................... 16
HaNdHELd ..................................................................................................................................................................................................... 17
COnFIGUraTIOn ......................................................................................................................................................................................................................................17
HanDHelD aMBIenT prOBe CalIBraTIOn .................................................................................................................................................................................17
BaTTerY TYpe anD replaCeMenT .................................................................................................................................................................................................17
HaNdHELd fEaturES .................................................................................................................................................................................. 18
dISpLay .......................................................................................................................................................................................................... 19
GENEraL MENu ............................................................................................................................................................................................. 20
BaSIC InSTrUCTIOnS ............................................................................................................................................................................................................................20
coMMISSIoNING SEttINGS ......................................................................................................................................................................... 21
DaTe anD TIMe ........................................................................................................................................................................................................................................21
lanGUaGe ..................................................................................................................................................................................................................................................21
SeT DeGreeS ..............................................................................................................................................................................................................................................21
opEratIoN aNd LoGIc ................................................................................................................................................................................ 22
SEt ................................................................................................................................................................................................................... 23
pOwer ..........................................................................................................................................................................................................................................................23
rOOM TeMperaTUre .............................................................................................................................................................................................................................23
venTIlaTIOn ..............................................................................................................................................................................................................................................23
eaSY SeTUp ................................................................................................................................................................................................................................................23
SeT CHrOnO ..............................................................................................................................................................................................................................................24
enaBle CHrOnO .....................................................................................................................................................................................................................................24
prG 1-4 .........................................................................................................................................................................................................................................................24
SEttINGS ........................................................................................................................................................................................................ 25
DISplaY ........................................................................................................................................................................................................................................................25
STanD-BY ....................................................................................................................................................................................................................................................25
FIrST lOaD .................................................................................................................................................................................................................................................26
DelTa-T ........................................................................................................................................................................................................................................................26
reSeT .............................................................................................................................................................................................................................................................26
aDDITIOnal FUnCTIOnS ....................................................................................................................................................................................................................26
aUX ................................................................................................................................................................................................................................................................26
aDDITIOnal THerMOSTaT ..................................................................................................................................................................................................................26
aDDITIOnal THerMOSTaT InSTallaTIOn ...................................................................................................................................................................................26
cLEaNING aNd MaINtENaNcE ...................................................................................................................................................................27
MaINtENaNcE ............................................................................................................................................................................................... 27
perIODIC CleanInG UnDer USer'S reSpOnSIBIlITY .............................................................................................................................................................27
routINE MaINtENaNcE pErforMEd by quaLIfIEd tEcHNIcIaNS ....................................................................................................29
DeCOMMISSIOnInG (enD OF SeaSOn) .........................................................................................................................................................................................29
GuaraNtEE tErMS ...................................................................................................................................................................................... 31
dISpLayS ........................................................................................................................................................................................................ 33
aLarMS .......................................................................................................................................................................................................... 34
aLWayS uSE protEctIvE GLovES!
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3
ATTENZIONE TASSATIVO
PrImA dI mOVImENTArE lA STufA TOglIErE lE mAIOlIchE INdIcATE
PEr EVITArE dANNI.
ATTENTION - cOmPulSOrY
BEfOrE mOVINg ThE STOVE, kINdlY TAkE ThE cErAmIcS Off IN OrdEr TO
AVOId ANY dAmAgES
ATTENTION - OBlIgATOIrE
AVANT dE BOugEr lE POêlE , fAIrE ATTENTION à lEVEr lES cérAmIquES
INdIquéES POur éVITEr dES dégâTS
VOrSIchT - OBlIgATOrISch
BEVOr SIE dEN OfEN BEwEgEN , BITTE uNBEdINgT dIE BEZEIchNETE kErAmIk kA-
chElN ENTfErNEN um SchädEN Zu VErmEIdEN
ATENcIÓN - PErENTOrIO
ANTES dE mOVEr lA ESTufA SAcAr lAS mAYÓlIcAS INdIcAdAS PArA EVITAr dAñOS.
ENGLISH4
ATTENZIONE TASSATIVO
PrImA dI mOVImENTArE lA STufA TOglIErE lE mAIOlIchE INdIcATE
PEr EVITArE dANNI.
ATTENTION - cOmPulSOrY
BEfOrE mOVINg ThE STOVE, kINdlY TAkE ThE cErAmIcS Off IN OrdEr TO
AVOId ANY dAmAgES
ATTENTION - OBlIgATOIrE
AVANT dE BOugEr lE POêlE , fAIrE ATTENTION à lEVEr lES cérAmIquES
INdIquéES POur éVITEr dES dégâTS
VOrSIchT - OBlIgATOrISch
BEVOr SIE dEN OfEN BEwEgEN , BITTE uNBEdINgT dIE BEZEIchNETE kErAmIk kA-
chElN ENTfErNEN um SchädEN Zu VErmEIdEN
ATENcIÓN - PErENTOrIO
ANTES dE mOVEr lA ESTufA SAcAr lAS mAYÓlIcAS INdIcAdAS PArA EVITAr dAñOS.
ENGLISH 5
We thank you for having chosen our company; our product is a great heating solution developed from the
most advanced technology with top quality machining and modern design, aimed at making you enjoy
the fantastic sensation that the heat of a ame gives, in complete safety.
Warnings
This instructions manual is an integral part of the product: make sure that it always accompanies the
appliance, even if transferred to another owner or user, or if transferred to another place. If it is damaged
or lost, request another copy from the area technician. This product is intended for the use for which it has
been expressly designed. The manufacturer is exempt from any liability, contractual and extracontractual,
for injury/damage caused to persons/animals and objects, due to installation, adjustment and maintenance
errors and improper use.
Installation must be performed by qualied sta, which assumes complete responsibility for the
denitive installation and consequent good functioning of the product installed. One must also bear
in mind all laws and national, regional, provincial and town council Standards present in the country in
which the appliance has been installed, as well as the instructions contained in this manual.
The Manufacturer cannot be held responsible for the failure to comply with such precautions.
After removing the packaging, ensure that the content is intact and complete. Otherwise, contact the
dealer where the appliance was purchased.
All electric components that make up the product must be replaced with original spare parts exclusively
by an authorised after-sales centre, thus guaranteeing correct functioning.
safety
THE APPLIANCE MAY BE USED BY CHILDREN 8 YEARS OF AGE OR OLDER AND INDIVIDUALS
WITH REDUCED PHYSICAL, SENSORY, OR MENTAL CAPACITIES OR WITHOUT EXPERIENCE OR
THE NECESSARY KNOWLEDGE, PROVIDED THAT THEY ARE SUPERVISED OR HAVE RECEIVED
INSTRUCTIONS ON SAFE USE OF THE APPLIANCE AND THAT THEY UNDERSTAND THE INHERENT
DANGERS.
THE GENERATOR MUST NOT BE USED BY PERSONS (INCLUDING CHILDREN) WITH REDUCED
PHYSICAL, SENSORY AND MENTAL CAPACITIES OR WHO ARE UNSKILLED PERSONS, UNLESS THEY
ARE SUPERVISED AND TRAINED REGARDING USE OF THE APPLIANCE BY A PERSON RESPONSIBLE
FOR THEIR SAFETY.
THE CLEANING AND MAINTENANCE REQUIRED BY THE USER MUST NOT BE PERFORMED BY
CHILDREN WITHOUT SUPERVISION.
CHILDREN MUST BE CHECKED TO ENSURE THAT THEY DO NOT PLAY WITH THE APPLIANCE.
DO NOT TOUCH THE GENERATOR WHEN YOU ARE BAREFOOT OR WHEN PARTS OF THE BODY
ARE WET OR DAMP.
THE SAFETY AND ADjUSTMENT DEVICES MUST NOT BE MODIFIED WITHOUT THE AUTHORISATION
OR INDICATIONS OF THE MANUFACTURER.
DO NOT PULL, DISCONNECT, TWIST ELECTRIC CABLES LEAVING THE STOVE, EVEN IF
DISCONNECTED FROM THE ELECTRIC POWER SUPPLY MAINS.
IT IS ADVISED TO POSITION THE POWER SUPPLY CABLE SO THAT IT DOES NOT COME INTO
CONTACT WITH HOT PARTS OF THE APPLIANCE.
THE POWER SUPPLY PLUG MUST BE ACCESSIBLE AFTER INSTALLATION.
DO NOT CLOSE OR REDUCE THE DIMENSIONS OF THE AIRING VENTS IN THE PLACE OF
INSTALLATION. THE AIRING VENTS ARE ESSENTIAL FOR CORRECT COMBUSTION.
6
ENGLISH
DO NOT LEAVE THE PACKAGING ELEMENTS WITHIN REACH OF CHILDREN OR UNASSISTED
DISABLED PERSONS.
THE HEARTH DOOR MUST ALWAYS BE CLOSED DURING NORMAL FUNCTIONING OF THE
PRODUCT.
WHEN THE APPLIANCE IS FUNCTIONING AND HOT TO THE TOUCH, ESPECIALLY ALL EXTERNAL
SURFACES, ATTENTION MUST BE PAID
CHECK FOR THE PRESENCE OF ANY OBSTRUCTIONS BEFORE SWITCHING THE APPLIANCE ON
FOLLOWING A PROLONGED PERIOD OF INACTIVITY.
THE GENERATOR HAS BEEN DESIGNED TO FUNCTION IN ANY CLIMATIC CONDITION. IN
PARTICULARLY ADVERSE CONDITIONS (STRONG WIND, FREEzING) SAFETY SYSTEMS MAY
INTERVENE THAT SWITCH THE GENERATOR OFF. IF THIS OCCURS, CONTACT THE TECHNICAL AFTERSALES SERVICE AND ALWAYS DISABLE THE SAFETY SYSTEMS.
IN THE EVENT THE FLUE CATCHES FIRE, USE SUITABLE SYSTEMS FOR SUFFOCATING THE FLAMES
OR REQUEST HELP FROM THE FIRE BRIGADE.
THIS APPLIANCE MUST NOT BE USED TO BURN WASTE
DO NOT USE ANY FLAMMABLE LIQUIDS FOR IGNITION
DURING THE FILLING PHASE DO NOT PUT THE BAG OF PELLETS TO INTO CONTACT WITH THE
PRODUCT
THE MAjOLICAS ARE TOP QUALITY ARTISAN PRODUCTS AND AS SUCH CAN HAVE MICRO-DOTS,
CRACKLES AND CHROMATIC IMPERFECTIONS. THESE FEATURES HIGHLIGHT THEIR VALUABLE
NATURE. DUE TO THEIR DIFFERENT DILATION COEFFICIENT, THEY PRODUCE CRACKLING, WHICH
DEMONSTRATE THEIR EFFECTIVE AUTHENTICITY. TO CLEAN THE MAjOLICAS, IT IS RECOMMENDED
TO USE A SOFT, DRY CLOTH. IF A DETERGENT OR LIQUID IS USED, THE LATTER COULD PENETRATE
INSIDE THE CRACKLES, HIGHLIGHTING THEM.
routine Maintenance
Based on Decree 22 January 2008 n°37 art.2, routine maintenance means interventions aimed at reducing
degradation due to normal use, as well as dealing with accidental events entailing the need of rst
interventions, which however do not modify the structure of the system upon which one is intervening or
its intended use according to the requirements laid down by the technical standards in force and by the
manufacturer's use and maintenance manual.
ENGLISH
7
INSTALLATION
GENERAL
The ue gas exhaust and hydraulic connections must be carried out by qualied personnel who must issue installation conformity
documentation compliant with national standards.
The installer must provide the owner or person acting for him, according to the legislation in force, with the declaration of conformity,
supplied with:
1) the use and maintenance manual of the appliance and of the system components (such as for example, the smoke ducts, chimney, etc.);
2) photocopy or photograph of the chimney plaque;
3) system booklet (where applicable).
The installer must ask to be issued with a receipt stating that the documentation has been provided, and must keep it with a copy of the technical
documentation relating to the installation.
For installation in a condominium, prior approval from the condominium's administrator must be requested.
COMPATIBILITY
Installation in premises with re hazards is forbidden. Installation in residential premises (except for sealed operation appliances) is also
forbidden:
in which there are liquid fuel-operated appliances with continuous or intermittent operation, which draw the combustion air in the
room in which they are installed, or
in which there are type B gas appliances intended for room heating, with or without production of domestic hot water and in adjacent
and adjoining premises, or
in which, in any case, the depression measured during installation between the internal and external environment is greater than 4 Pa
INSTALLATIONS IN BATHROOMS, BEDROOMS AND STUDIO FLATS
*
Installation in bathrooms, bedrooms and studio ats is only allowed for sealed or closed hearth appliances with ducted combustion air taken
from the outside.
POSITIONING AND SAFETY DISTANCES
The support surfaces and/or points must have a suitable capacity to bear the overall weight
of the appliance, accessories and coverings. If the oor is made of a combustible material,
we recommend using a non-combustible material to protect the front part from any burnt
material which might fall during routine cleaning operations. The generator must be level
to function properly. The adjacent, side and rear walls and the supporting surface must be
made of non-combustible material.
Air inlet
MINIMUM DISTANCES
Installation next to ammable or heat-sensitive materials is permitted only if the special
safety distances specied on the label at the beginning of the manual (pag.2) are
observed. If the materials are not ammable, you must keep a side and rear distance of at
least 100 mm (without the inserts). For products equipped with rear spacers, wall-mounting
installation is permitted exclusively for the rear side.
INSTALLING INSERTS
When installing inserts, access must be prevented to the internal parts of the appliance and it must not be possible to access live parts during
extraction operations.
Any wiring, for example the power cable or room probe, must be positioned so as not to be damaged during movement of the insert and
must not come into contact with hot parts.
One must also bear in mind all laws and national,
regional, provincial and town council regulations in force
in the country in which the appliance has been installed,
as well as the instructions contained in this manual.
oor protection
VENTILATION AND AERATION OF THE INSTALLATION PREMISES
Ventilation is deemed sucient when the room is equipped with air inlets according to the table:
Percentage of the
Appliance categories Reference standard
Pellet stoves UNI EN 14785 - 80 cm²
Boilers UNI EN 303-5 50% 100 cm²
* 4pa - reference for Italy according to standard UNI10683. All national, regional, provincial and municipal laws and standards in force in
the country where the appliance is installed must be complied with.
8
net opening section with respect to
the appliance fumes outlet section
ENGLISH
Minimum net opening value of
the ventilation duct
In the presence of type B gas appliances with intermittent operation not intended for heating, they must have their own aeration and/or
ventilation opening.
The air inlets must meet the following requirements:
they must be protected with grids, metal mesh, etc., but without reducing the net useful section;
they must be made so as to make the maintenance operations possible;
positioned so that they cannot be obstructed;
The clean and non-contaminated air ow can also be obtained from a room adjacent to that of installation (indirect aeration and
ventilation), as long as the ow takes place freely through permanent openings communicating with the outside.
The adjacent room cannot be used as a garage, or to store combustible material or for any other activity with a re hazard, bathroom,
bedroom or common room of the building.
COMBUSTION AIR CONNECTION
When connecting the combustion air, the pipe used should be ame retardant and must withstand at least 110°C.
FLUE GAS EXHAUST
The heat generator works in depression and is equipped with an outlet fan for ue gas extraction. There must be a single exhaust system for
the generator. Using a ue that is shared with other devices is not allowed.
The components of the ue gas exhaust system must be chosen in relation to the type of appliance to be installed in compliance with:
UNI/ TS 11278 in the event of metal chimneys, with particular attention to that stated in the specication;
UNI EN 13063-1 and UNI EN 13063-2, UNI EN 1457, UNI EN 1806 in the event of non-metallic chimneys.
The length of the horizontal section must be minimal and, in any case, no longer than 3 metres, with a minimum upward slope of 3%
There must not be more than 4 direction changes including the one due to the use of the "T" element.
A “T” tting with a condensation collection cap must be provided at the base of the vertical section.
If the exhaust is not inserted in an existing ue, a vertical section with a windproof end piece is required (UNI 10683).
The vertical duct can be inside or outside the building. If the smoke duct is inserted in an existing ue, it must be certied for solid fuel.
If the smoke duct is outside the building, it must always be insulated.
The smoke ducts must have at least one airtight inlet for ue gas sampling.
All the sections of the ue gas duct must be accessible to inspection.
Inspection openings must be provided for cleaning.
CHIMNEY CAP
The chimney caps must meet the following requirements:
they must have a useful outlet section no less than double that of the chimney/ducted system on which it is installed;
they must be adapted in order to prevent the penetration of rain and snow in the chimney/ducted system;
they must be built so that, in the event of winds coming from all directions and from any angle, the expulsion of combustion products
is in any case ensured;
EXAMPLES OF CORRECT CONNECTION TO THE CHIMNEY
Protection from rain and wind
Protection from rain
and wind
Insulated ue
Max 3 mt
Condensation-proof
"T" tting with
inspection plug
3 - 5%
"T" tting
with
inspection
plug
Insulated "T" tting
with inspection
plug
One must also bear in mind all laws and national, regional, provincial and town council regulations in force in the country in which the appliance has been installed,
as well as the instructions contained in this manual.
CONNECTION TO THE MAINS ELECTRIC SUPPLY
The generator is supplied with an electric power cable to be plugged into a 230V 50 Hz socket, possibly with a circuit breaker switch. The
socket must be easily accessible.
The electrical system must be compliant with standards. The eciency of the earthing circuit must be checked. Unsuitable earthing of the
system can cause malfunctioning for which the manufacturer will not be held liable.
Power supply variations beyond 10% can cause faulty operation of the product.
ENGLISH
9
Hermetic installation
Ella/ Mietta/ Wendy is a completely sealed product with respect to the installation environment, which makes it ideal for passive houses, as it
does not take air from inside the homes.
combustion air
To respect the air-tight seal of the stove, the combustion air connection pipe must be directly connected to the outside using specic sealed
ttings and pipes.
Fumes exHaust sYstem
• If the generator has a fume temperature below 160°C+ (ambient temperature due to high eciency, see technical data), the fumes
exhaust system must be resistant to humidity.
• Should there be a possibility of the fumes condensating, provide an inspection "T" outside the stove.
installation example
Max 4 mt
Max. 1.5 m - max.
2 elbows
One must also bear in mind all laws and national, regional, provincial and town council regulations in force in the country in which the appliance has been
installed, as well as the instructions contained in this manual.
10
ENGLISH
EllA FEAturEs
A
B
C
A
D
J
E
F
G
H
I
A Room air outlet E Radio/emergency card I Additional thermostat input
B Pellet hopper pressurised closure F ON/OFF j
C Combustion chamber access G Fuse K Fume output
D Access to the ash drawer H Power supply 220V
K
Combustive air
input
ENGLISH
11
MIEttA FEAturEs
A
B
C
A
D
J
E
F
G
H
I
A Room air outlet E Radio/emergency card I Additional thermostat input
B Pellet hopper pressurised closure F ON/OFF j
C Combustion chamber access G Fuse K Fume output
D Access to the ash drawer H Power supply 220V
12
K
Combustive air
input
ENGLISH
WEnDy FEAturEs
A
B
C
D
A
J
E
F
G
H
I
A Room air outlet E Radio/emergency card I Additional thermostat input
B Pellet hopper pressurised closure F ON/OFF j
C Combustion chamber access G Fuse K Fume output
D Access to the ash drawer H Power supply 220V
K
Combustive air
input
ENGLISH
13
stovE posItIonInG
For the correct operation of the product, it is recommended to position it in a way that it is perfectly level, with the aid of a spirit level.
notEs For CorrECt opErAtIon
Pellet hopper lid
For the correct operation of the pellet stove, the following
indications must be respected:
During the operation of the stove, the pellet hopper lid and the
door must always be closed.
Failure to comply with the above during operation will cause the
display to show the following:
"CLOSE HOPPERDOOR"
This indication means that you have 30 seconds to close the
hatch/door and the pellet lid.
After the 30 seconds the stove, during the ignition phase, will go
to "DEPRESSION ALARM" mode, while during normal operation
the stove will go to "COOLING WAIT" mode and then re-start
automatically when the correct conditions are present (stove
cold, etc.).
FusE
If there is no power supply to the stove, check the
state of the fuse located in the box between the
stove switch and the power cable connection.
Fire door
14
ENGLISH
PELLETS AND FEEDING
Pellets are made by subjecting wood shavings i.e. the rejects of pure wood (without paint) sawmill, carpenter products and products from
other activities connected to working and transforming wood, to very high pressures.
This type of fuel is fully ecological as no glues are used to hold it together. In fact, the compactness of the pellets is guaranteed over time by a
natural substance that is found in wood: wood coal.
As well as being an ecological fuel, as wood residues are made the most of, the pellet also has technical advantages.
While the wood has a caloric value of 4.4 kWh/kg. (with 15% humidity, then after about 18 months of seasoning), that of the pellet is 5 kWh/kg.
Pellet density is about 650 kg/m3 and water content is equal to 8% of its weight. For this reason the pellets do not need to be seasoned in order
to obtain a suciently adequate heat yield.
Keep it clean
The pellet used must comply with the features described by Standards:
EN PLUS UNI EN 14961 2 UNI EN ISO 172252 class A1
A2
The Manufacturer recommends using pellets with a diameter of 6mm
with its products.
PELLET STORAGE
To guarantee combustion without problems, the pellets must be kept
in a dry place.
Open the tank lid and load the pellets using a scoop.
THE USE OF POOR QUALITY PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF THE GENERATOR
AND CAN VOID THE WARRANTY AND THE ANNEXED RESPONSIBILITY OF THE MANUFACTURER.
PELLET TANK PRESSURE CLOSURE.
During the operation of the stove, the pellet tank cover must always remain closed.
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15
Radio/emeRgency caRd
The stove is tted with an emergency radio card located in the side, allowing the basic operation of the stove in the event that the handheld
device is damaged or malfunctions.
Not in use
P1
P2
P3
SERIAL
The functions that can be managed from the emergency card are:
L1 Powered P1 Decrease power
LED o stove o.
L2
L3
LED on: stove in P1-2-3 and operating
LED ashing: stove in P1-2-3 and o/in alarm/on stand-by
LED o stove o.
LED on: stove in P3-4-5 and operating
LED ashing: stove in P3-4-5 and o/in alarm/on stand-by
STOVE
P2 Increase power
P3 On/o stove.
L1
L2
L3
L4
L5
S
L4
L5
S Serial port
16
Led o: normal operation.
Led on: alarm present.
Led o: radio communication not available.
Led on: radio communication available.
ENGLISH
OK
HANDHELD
OK
CONFIGURATION
HANDHELD CODING PROCEDURE:
1. Disconnect the power supply to the stove.
2. Press keys
3. Using keys
4. Power the stove. Conrm the selected unit within 10 seconds (all LEDs ash on the radio/emergency card) by pressing the OK key on
the handheld.
5. All LEDs on the radio/emergency card will remain on for 2 seconds to conrm the new conguration.
6. If the conguration was unsuccessful, the display will read "APPLIANCE NOT FOUND". In this case, repeat the procedure.
and
and
at the same time until the UNIT selection screen appears.
select the new UNIT.
J
THE HANDHELD IS ALREADY CONFIGURED WITH "UNIT 0", IN THE EVENT THERE IS ANOTHER STOVE. TO AVOID
INTERFERENCES, A NEW CONFIGURATION MUST BE PERFORMED, MODIFYING ONE OF THE TWO STOVES.
SOME RADIO FREQUENCY DEVICES E.G. MOBILE PHONES, ETC... MAY CAUSE INTERFERENCE WITH
COMMUNICATION BETWEEN THE HANDHELD AND THE STOVE.
HANDHELD AMBIENT PROBE CALIBRATION
This mode allows to calibrate the ambient temperature detected by the handheld (only with ventilation activated). For correct calibration, it is
advisable to place the handheld in an environment with a constant temperature and to wait at least a couple of hours.
The procedure for calibration is the following:
Access the menu and reach “TECHNICAL MENU”.
Set the access key "F4". - "ADJ REMOTE PROBE"
Using the keys
Save and exit with the key
BATTERY TYPE AND REPLACEMENT
To insert/replace the batteries, suce it to remove the battery
protection cover at the back of the handheld (gure 1).
Insert the batteries in accordance with the symbols imprinted on
the handheld and on the battery itself.
or
adjust the desired ambient calibration.
.
Three AAA batteries are required for the handheld to function.
Respect the environment!
Used batteries contain metals that are harmful to the environment, and therefore must be disposed of separately in
special containers.
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(gure 1)
17
HANDHELD FEATURES
The handheld is tted with an LCD backlit display. The display remains lit for 5 seconds. After a certain period of time, in order to minimise
battery consumption, the display turns o (sleep mode).
It turns on again after pressing the ON/OFF key (6).
CAUTION!
Do not place the handheld in direct or indirect contact with water. The handheld may not work properly in the presence of humidity or
if exposed to water.
1
2
3
4
5
6
7
8
18
Display
1.
Set power / scroll across in menus / increase - select a setting
2.
Set room temperature / scroll across in menus / reduce - deselect a setting
3.
Back key
4.
Key to access MENU and CONFIRM
5.
On/o stove or restore from sleep mode.
6.
Serial cable input
7.
Battery compartment
8.
ENGLISH
DISPLAY
Battery low
SCREEN IN OPERATION
STAND-BY
active
Chrono active
Power 1-5^
Display text
Time
Temperature detected in room
Set ambient temperature
SCREEN WITH EXTERNAL THERMOSTAT CONNECTED TO THE TERMINAL “TA”
Indicates contact of
external supplementary
thermostat
display text
ENGLISH
Time
19
GENERAL MENU
KEY FUNCTION
Scroll parameters
SET POWER
SET CHRONO
Modify settings
On - o key
KEY FUNCTION
Back - exit key
Access menu key
ENABLE CHRONO
SET PRG 1
SET PRG 2
SET PRG 3
AMBIENT TEMP.
VENTILATION
EASY SETUP
SETTINGS
**STOVE STATUS
**MENU
TECHNICIAN
DATE/TIME SET PRG 4
LANGUAGE
DISPLAY
STANDBY
FIRST LOAD
DELTAT
SET DEGREES
RESET
BASIC INSTRUCTIONS
The following recommendations must be followed the rst times
the stove is ignited:
It is possible that slight odours are produced due to the drying
of the paints and silicone used. Do not remain in the room for long
periods.
Do not touch the surfaces as they could still be unstable.
Ventilate the room well several times.
The hardening of surfaces will stop after several heating cycles.
This appliance must not be used to burn waste.
**TECHNICIANS ONLY
Before lighting the stove, the following points must be checked:
The hydraulic system must be completed in compliance with
regulatory guidelines and the instructions in the manual.
The tank must be full of pellets
The combustion chamber must be clean
The burn pot must be completely free and clean
Check the hermetic closure of the re door and the ash drawer
Check that the power cable is properly connected
The bipolar switch in the rear right part must be positioned on 1.
20
ENGLISH
COMMISSIONING SETTINGS
Once the power cable at the back of the generator has been connected, move the switch, also located on the back, to (I).
The switch at the back of the generator powers the generator board.
The generator remains o and a rst screen appears on the panel reading OFF.
LINE FREQUENCY 50/ 60HZ
If the generator is installed in a country with a frequency of 60Hz, the generator will display "incorrect line frequency". In this case, adjust the
frequency to 60Hz.
DATE AND TIME
This menu allows the date and time to be set.
To set: OK > SettingS > Date /time.
LANGUAGE
This menu allows the preferred language to be selected.
To set: OK > SettingS > Language.
SET DEGREES
This menu allows to set the desired unit of measurement.
To set: OK > SettingS >Set DegreeS
DO NOT USE ANY TYPE OF FLAMMABLE LIQUIDS FOR IGNITION!
DO NOT ALLOW THE BAG OF PELLETS TO COME INTO CONTACT WITH THE BOILING HOT STOVE DURING THE
FILLING PHASE!
IN THE EVENT OF CONTINUED FAILURE TO LIGHT, CONTACT AN AUTHORISED TECHNICIAN.
NO IGNITION
J
THE APPLIANCE MAY FAIL TO LIGHT BECAUSE THE AUGER IS EMPTY AND NOT ALWAYS ABLE TO LOAD THE BURN POT
WITH THE NECESSARY QUANTITY OF PELLETS IN TIME TO REGULARLY IGNITE THE FLAME.
IF THE PROBLEM OCCURS AFTER ONLY A FEW MONTHS OF OPERATION, CHECK THAT THE ROUTINE CLEANING
DESCRIBED IN THE STOVE BOOKLET HAS BEEN CARRIED OUT CORRECTLY.
IT IS FORBIDDEN TO USE THE DEVICE WITHOUT A PARTITION/RESISTOR A
AND
PELLET SLIDE ASSEMBLY
REMOVAL WILL COMPROMISE THE SAFETY OF THE PRODUCT AND RESULT IN
THE IMMEDIATE NULLIFICATION OF THE WARRANTY PERIOD.
IN THE EVENT OF WEAR OR DETERIORATION, REQUEST THE PART'S
REPLACEMENT FROM THE AFTERSALES SERVICE.
REPLACEMENT DOES NOT FALL WITHIN THE PRODUCT WARRANTY AS THE
PART IS SUBJECT TO WEAR.
B.
ENGLISH
B
A
21
OPERATION AND LOGIC
OK
OK
OK
IGNITION
Once the previously listed points have been checked, press key
15 minutes are available for the ignition phase. After ignition and after reaching the control temperature, the
stove interrupts the ignition phase and switches to PREPARATION.
PREPARATION
During the preparation phase, the stove stabilises combustion, increasing it progressively, to then start ventilation and switch to WORK.
WORK
During the work phase, the stove will function at the set power and work to reach the set room temperature. See next heading.
REGULATION OF SET THERMOSTAT
When the key
The change must be confirmed by pressing the key
LOWTA HOT
If the temperature is set at “LOWTA” (set below the limit of 7°C), the stove will always run at minimum.
If the setting is on “HOT” (set above the limit of 40°C) the stove will not modulate, running only and always at the set power.
REGULATION OF SET POWER
The set power has 5 operating levels, When key
Power 1 = minimum level - Power 5 = maximum level.
The change must be confirmed by pressing the key .
is pressed, the set temperature is viewed; it can be changed using keys
is pressed, the set power is displayed; it can be changed using keys
for three seconds to ignite the stove.
.
.
or
from LOWTA 07°C to 40°C - HOT.
or
.
WORKING WITH ROOM SENSOR STANDARD
The appliance monitors the room temperature using a sensor incorporated into the handheld.
Once the set temperature has been reached, it will automatically switch to the minimum power level or turn o, activating the STANDBY,
function, reducing pellet consumption to a minimum.
By factory default, the STANDBY function is always set to OFF.
For information on its activation and logic, follow the instructions on the next page, chapter: STANDBY.
BURN POT CLEANING
During the working phase, the stove has an internal timer, which after a pre-set period of time cleans the burn pot.
This phase is shown on the display, it interrupts the pellet loading and increases the speed of the ue gas exhaust motor for a programmed
period of time. When the cleaning phase is nished, the stove will re-start automatically and continue the working phase, returning to the
selected power level.
SWITCHOFF
Press the key
Once this operation has been performed, the appliance automatically enters the switch-o phase, blocking the supply of pellets.
The ue gas exhaust motor and the hot air ow motor will remain on until the stove temperature has dropped below the default
parameters.
REIGNITION
The stove can be re-ignited only if the ue gas temperature has lowered, and if the pre-set timer has been reset.
for three seconds.
22
ENGLISH
SET
POWER
The menu allows the generator power to be set Minimum power 1, maximum power 5.
To set: OK > Set > POwer.
ROOM TEMPERATURE
The menu allows to set the room temperature to reach. (front ventilation must be active). Range:
LOWTA 07 40 HOT
To set: OK > Set > rOOm temP..
VENTILATION
This menu allows to enable or disable the operation of the motor and to adjust the fan speed.
To set: OK > Set > VentiLatiOn.
EASY SETUP
The volumetric weight of the pellet is the ratio between the weight and the volume of the pellet.
This ratio may change while keeping the quality of the pellet unchanged. By using the EASY SETUP
function, it is possible to change the calibration of the volumetric weight by increasing or decreasing
the pre-set values.
In the stove program, the available values go from “– 3” to “+ 3”; all stoves are calibrated during
production with the optimal value which is 0
If you notice an excessive deposit on the burning pot, access the EASY SETUP program and lower the value of one unit to “- 1”; then wait until
the next day and if there is no improvement, decrease again, to a maximum of “- 3”. Instead, if it is required to increase the calibration of the
volumetric weight of the pellet, go from the factory value “0” to “+ 1, + 2, + 3” as required.
To set: OK > Set > eaSy SetuP.
EXCESSIVE DEPOSIT OF PELLET IN THE BURNING POT NORMAL OPERATION LITTLE DEPOSIT OF PELLET IN THE BURNING POT
-3 -2 -1 0 +1 +2 +3
THIRD DECREASE
RANGE IF THE
FIRST TWO ARE
NOT ENOUGH
SECOND
DECREASE
RANGE IF THE
FIRST IS NOT
ENOUGH
FIRST DECREASE
RANGE (TEST FOR
1 DAY )
OPTIMAL FACTORY
VALUE
FIRST INCREASE
RANGE
SECOND
INCREASE RANGE
IF THE FIRST IS
NOT ENOUGH
THIRD INCREASE
RANGE IF THE
FIRST TWO ARE
NOT ENOUGH
N.B.: If these settings do not solve the deposits of pellets present in the burning pot, please contact the service centre of your area.
ENGLISH
23
SET CHRONO
This function allows the generator's ignition and switch-o to be automatically programmed. By factory default, the SET CHRONO is disabled.
The chrono allows the programming of 4 time slots within a day, which can be used every day of the week. Ignition and switch-o times can
be set for each time slot, along with the specic days of application for the programmed time slot and the desired temperature. Current day
and time settings are essential for the correct operation of the Chrono.
ENABLE CHRONO
Allows the chrono and the dierent stove time slots to be enabled/disabled.
Activated
Not activated
Chrono activation
Programming 1
Programming 2
Programming 3
Programming 4
PRG 14
Allows to set the on/o time, the days of use of the scheduled time slot and the desired temperature (low - 7° - 40° - hot). Current day and time
settings are essential for the correct operation of the Chrono.
To set: OK > Set chrOnO > Set Prg1-4.
Programming 1
Ignition time
Switch-o time
Set temperature
Enabled days
Disabled days
1= Monday
7= Sunday
RECOMMENDATIONS EXAMPLE
The ignition and switch-o times must be within the space of one
day, from 0 to 24 and not over several days.
Before using the chrono function, set the current day and time.
Then check that the points listed in the “DATE/TIME” sub-chapter
have been followed, so that the chrono function works. Aside from
programming it, activate it as well.
J
WHEN THE WEEKLY PROGRAMMER IS ACTIVE, THE RELATIVE ICON WILL BE SHOWN ON THE HANDHELD
DISPLAY.
24
ENGLISH
Ignition time 07:00
Switch-o time 18:00
Ignition time 22:00
Switch-o time 05:00
CORRECT
INCORRECT
SETTINGS
DATE/TIME
LANGUAGE
SET DEGREES
DISPLAY
The "DISPLAY" menu allows:
Regulation of Display contrast
Activation/Deactivation of backlight.
Enabling/disabling of acoustic signal.
To set: OK > SettingS > DiSPLay.
Set the timer to turn o the Display
backlight.
Set the timer to turn o the Display (sleep
mode).
STANDBY
The STAND-BY function is used if the stove needs to be turned o immediately or the modulation
via an additional thermostat is required. The display will feature the word STAND-BY which indicates
the active function.
To set: OK > SettingS > StanDby.
SEE CHAPTER: COMMISSIONING SETTINGS.
STANDBY FUNCTION SET TO ON
When the STAND BY. function is active (ON), if the room temperature exceeds the set value plus DELTA T OFF, the stove will switch o after
a pre-set (default) delay period, and STAND BY will be displayed on the screen.
When the room temperature is lower than the set value less DELTA T ON and the stove has cooled, it will start to work again at the set power,
and work will be displayed on the screen.
STANDBY FUNCTION SET TO OFF FACTORY SETTING
When the STAND-BY function is not activated (OFF), if the stove reaches the set room temperature, it will switch to the minimum power level,
modulating and displaying modulation on the screen. When the room temperature is lower than the set value, the stove will start to work
again at the set power, and work will be displayed on the screen.
STANDBY WITH ADDITIONAL THERMOSTAT OPTIONAL
STANDBY FUNCTION SET TO OFF FACTORY SETTING
When the STAND-BY function is not activated (OFF), if the stove reaches the room temperature set on the supplementary thermostat (open
contact), it will switch to the minimum power level and display MODULATION on the screen. When the room temperature is lower than the
set value on the supplementary thermostat (closed contact), the stove will start to work again at the set power, and WORK will be displayed
on the screen.
STANDBY FUNCTION SET TO ON
If the STAND-BY function is activated (ON), when the room temperature set on the supplementary thermostat is reached (open contact), the
stove will switch o after a pre-set (default) delay period, and STAND - BY will be displayed on the screen.
When the room temperature is lower than the value set on the supplementary thermostat (closed contact), the stove will start to work again
at the set power, and WORK will be displayed on the screen
J
FOR CORRECT OPERATION, SET THE ROOM TEMPERATURE TO LOW-TA
J
THIS FUNCTION IS NOT RECOMMENDED FOR ENVIRONMENTS WITH SCARCE THERMAL INSULATION OR WHERE
THERE MAY BE SHARP FLUCTUATIONS IN TEMPERATURE: DOORS OR WINDOWS CONSTANTLY OPENED.
ENGLISH
25
FIRST LOAD
This function allows to ll the auger, facilitating the phases of the rst start-up of the stove, or in the
event that the pellet tank is empty.
With the stove cold and "OFF", make sure the pellet has been introduced inside the tank and activate
the FirSt LOaD function, conrming with OK.
To interrupt the loading in continuous, simply press the key
To set: OK > SettingS > FirSt LOaD.
for 3 seconds.
J
ALWAYS REMEMBER TO EMPTY THE BURNING POT COMPLETELY BEFORE TURNING ON AND THAT THE HOLES OF THE
BURNING POT ARE ALL FREE. NEVER EMPTY THE BURNING POT INTO THE PELLET TANK, RISK OF FIRE!
DELTAT
This function allows to set the hysteresis for the shut-down of the stove DELTA T OFF
( set temperature + hysteresis Delta T OFF) and to turn the stove back on (set temperature - hysteresis
Delta T ON), if it is not managed by an external thermostat.
The Delta T ON/OFF range is: 0.5 - 5°C
To set: OK > SettingS > DeLta-t
RESET
Allows the user to reset all modiable values to the default values.
To set: OK > SettingS > reSet.
ADDITIONAL FUNCTIONS
AUX
If conveyor accessories of the manufacturer are used , the connection must be made by a qualied technician.
Contact the dealer for further details
ADDITIONAL THERMOSTAT
N.B. : Installation must be performed by an authorised technician
There is a possibility to thermostat a room adjacent to the room where the stove has been placed; simply connect a thermostat following the
procedure described in the following section (it is advisable to place the optional mechanical thermostat at a heigh from the ground equal to
1.50m). The operation of the stove with the external thermostat connected to the terminal TA can be dierent depending on the activation or
deactivation of the STANDBY function.
ADDITIONAL THERMOSTAT INSTALLATION
Switch the appliance o using the master switch positioned
on the rear of the stove.
Remove the plug from the socket.
Connect the two cables of the thermostat on the terminal
(TA) behind the machine.
J
26
FOR CORRECT OPERATION, SET THE ROOM
TEMPERATURE TO LOW-TA
ENGLISH
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE
WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
CLEANING AND MAINTENANCE
FOLLOW THE INSTRUCTIONS ALWAYS IN COMPLETE SAFETY!
Make sure that the power cord is unplugged because the generator may have been programmed to turn on.
That the generator is cold all over.
The ashes are completely cold.
Ensure ecient air exchange in the room during the product cleaning operations.
Poor cleaning will compromise correct operation and safety!
MAINTENANCE
For correct operation, the generator must undergo routine maintenance by a qualied technician, at least once a year.
The periodic inspection and maintenance operations must always be performed by specialised, qualied technicians, who operate in
accordance with the laws in force and the instructions given in this use and maintenance manual.
EVERY YEAR, GET THE FUME DISCHARGE SYSTEM, THE FLUE PIPES AND THE "T" FITTINGS AND INSPECTION CAPS
CLEANED IF PRESENT, ALSO THE ELBOWS AND HORIZONTAL SECTIONS!
THE GENERATOR CLEANING FREQUENCY IS INDICATIVE! IT DEPENDS ON THE QUALITY OF THE PELLETS USED AND
ON THE FREQUENCY OF USE.
SOMETIMES THESE OPERATIONS MUST BE PERFORMED MORE OFTEN.
PERIODIC CLEANING UNDER USER'S RESPONSIBILITY
The periodic cleaning operations, as indicated in this use and maintenance manual, must be performed with the utmost care after reading the
instructions, procedures and frequency described in this use and maintenance manual.
CLEANING THE SURFACES AND COATING
Never use abrasive or chemically aggressive cleaning agents for cleaning!
The surfaces must be cleaned when the generator and covering are completely cold. For the maintenance of the surfaces and metal parts,
simply use a cloth dampened with water or water and neutral soap.
Failure to comply with these instruction may damage the surfaces of the generator and cause the invalidation of the warranty.
CLEANING THE CERAMIC GLASS
Never use abrasive or chemically aggressive cleaning agents for cleaning!
The ceramic glass must be cleaned when the glass is completely cold.
To clean the ceramic glass, simply use a dry brush and some damp newspaper dipped in ash. If the glass is very dirty, use a specic cleaning
agent for ceramic glass. Spray a small amount on a cloth and use it on the ceramic glass. Do not spray the cleaning agent or any other liquid
directly on the glass or seals!
Failure to comply with these instructions may damage the surfaces of the ceramic glass and cause the invalidation of the warranty.
CLEANING THE PELLET TANK
When the tank is completely empty, disconnect the power cable of the generator and remove the residues rst (dust, chippings, etc.) from the
empty tank, and then ll it.
IF THE POWER SUPPLY CABLE IS DAMAGED, IT MUST BE REPLACED BY THE AFTERSALES SERVICE OR BY A SIMILARLY
QUALIFIED PERSON, SO AS TO AVOID AL RISKS.
ENGLISH
27
EVERY 7 DAYS
BURNING POT AND COMBUSTION
CHAMBER:
The burn pot is cleaned via a mechanical system
at pre-xed intervals automatically by the boiler. It
is recommended to remove any residues using a
suction device.
Suck up the ash deposited between separator
and re door.
Remove separator and pellet chute assembly.
Use a suction device to thoroughly clean the
combustion chamber and the bottom of the burn
pot.
EVERY 7 DAYS
ASH DRAWER:
Remove the ash drawer and empty it into a
dedicated container.
28
ENGLISH
A CLEAN BURNING POT GUARANTEES CORRECT OPERATION!
J
BY KEEPING THE BURNING POT AND ITS HOLES CLEAN FROM ANY
COMBUSTION RESIDUES AT ALL TIMES, EXCELLENT COMBUSTION OVER TIME
WILL BE ENSURED, PREVENTING ANY MALFUNCTIONS THAT MAY REQUIRE THE
INTERVENTION OF A TECHNICIAN.
IT IS POSSIBLE TO USE THE FUNCTION IN THE USER MENU "EASY SETUP" TO
ADAPT COMBUSTION TO THE REQUIREMENTS DESCRIBED.
BURNING POT
HOLES
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE
WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
ROUTINE MAINTENANCE PERFORMED BY QUALIFIED TECHNICIANS
Routine maintenance must be performed at least once a year.
Using pellets as a solid fuel, the generator requires routine maintenance once a year, which must be performed by a qualied technician,
using only original spare parts.
Failure to comply with this may compromise the safety of the device which may invalidate the warranty conditions.
By observing the cleaning schedule reserved to the user described in the use and maintenance manual, the generator will be guaranteed
correct combustion over time, preventing any faults and/or malfunctions which may require further interventions by the technician. Requests
for routine maintenance are not covered by the warranty.
DOOR, ASH DRAWER AND BURN POT GASKETS
The gaskets guarantee the tightness of the stove and its consequent good functioning.
They must be controlled periodically. They must be replaced immediately if they are worn or damaged.
These operations must be carried out by a qualied technician.
CONNECTION TO THE FLUE
Suck and clean the pipe that leads to the ue yearly or any time that it is necessary. If there are horizontal tracts the residues must be removed
before they can obstruct ue passage.
DECOMMISSIONING END OF SEASON
At the end of each season, before turning the stove o, it is advisable to empty the pellet tank out completely, removing any residues of pellets
and dust with a vacuum cleaner. We also recommend disconnecting the generator from the mains and, for added safety especially when
children are present, remove the power cable. Routine maintenance must be performed at least once a year.
ENGLISH
29
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
D
D
B
IMAGES ARE FOR ILLUSTRATIVE PURPOSES.
E
A
F
E
B
30
A
B
C
D
E
F
Fumes motor (disassembly and cleaning and fumes pipe and "T"), new silicone in the provided points
Inspections of gaskets, ash drawer and door (replace them and apply silicone where envisioned)
Combustion chamber and heat exchanger (full cleaning) including ignition-plug pipe
Feed box (complete emptying and cleaning).
Check air intake pipe and cleaning of the ow sensor
Removal of ambient air fan and removal of dust and pellet residues.
ENGLISH
GUARANTEE TERMS
1. Extraame S.p.A. products are guaranteed, within the European community, for 24 months from the date of purchase.
Purchase has to be proved by means of a valid scal document issued by the seller (receipt, invoice or shipment document) identifying the
purchased product and its purchase and/or delivery date.
WARNING: This conventional guarantee does not replace the guarantee regulated by the European legislation on consumer rights.
The conventional guarantee is only applicable to the Italian region and to those areas, within the European Community, where the Authorised
Technical Assistance Centres are active (see the www.lanordica-extraame.com website)
It is also limited to the state of residence of the consumer, which must coincide with the premises and/or registered oce of the seller of the
Extraame S.p.A. product
These regulations do not apply if the product is purchased within commercial, entrepreneurial, or professional circumstances. In these cases
the product guarantee will be limited to a period of 12 months from the date of purchase.
ITALIAN GUARANTEE
What must be done if there is a product malfunction:
Consult the instructions manual to make sure the malfunction cannot be solved by using the product correctly. Make sure the malfunction is
included in those covered by the guarantee; otherwise the cost of the intervention will be borne entirely by the consumer. When requesting
the intervention of the Assistance service at the Authorised Assistance Centre, always specify: - type of malfunction - model of the appliance
- complete address - phone number
EUROPEAN GUARANTEE
What must be done if there is a product malfunction:
Consult the instructions manual to make sure the malfunction cannot be solved by using the product correctly. Make sure the malfunction
is included in those covered by the guarantee; otherwise the cost of the intervention will be borne entirely by the consumer. Request the
intervention of the Assistance service or the address of the Authorised Technical Assistance Centre to the seller; always specify: type of
malfunction, model of the appliance, complete address and phone number
If the malfunction arises in the rst 6 months of the product's life, the consumer has the right to have the product repaired with no expense.
From the seventh to the twenty-fourth month, if a malfunction arises, the consumer will bear the cost of the call, while the seller will pay for the
manpower and for any spare parts used.
2. If the malfunction is linked to external events and/or conditions such as, including but not limited to, insucient capacity of the systems;
wrong installation and/or maintenance by the personnel which hasn't got the skills prescribed by the laws of the country of residence of
the consumer; negligence; inability to use the product and wrong maintenance by the consumer, with respect to what is reported and
recommended by the instructions manual of the product, which is part of the sales contract, this guarantee will be void.
Damage to the product that cannot be related to manufacturing defects are also not included in this guarantee. Similarly are excluded defects
related to incorrect operation of the ue, according to the legislation in force in the country at the moment of purchase. Other exclusions
include all product defects due to carelessness, accidental breakdown, tampering and/or damage during transport (scratches, dents, etc.),
interventions carried out by unauthorised personnel and further damage caused by incorrect interventions by the consumer trying to arrange
the initial malfunction.
The following consumables are excluded by the guarantee: gaskets, ceramic or tempered glasses, cast iron grilles or coatings, refractory
materials (e.g. Nordiker or others), painted, chrome-plated or golden parts, majolica ware, handles, the brazier and its related components.
For Idro products the heat exchanger is not covered by the guarantee if a suitable condensation-proof circuit is not set up to ensure a return
temperature of the device of at least 55°C. The guarantee excludes all the external components on which the consumer can directly operate
during use and/or maintenance or that can be subject to wear and/or rust and stains on steel due to aggressive detergents.
If malfunctions are signalled which are not later conrmed during check by an authorised technician, the cost of the intervention will be borne
entirely by the consumer.
3. If it is not possible to restore product conformity by repairing it, the product/component will be replaced, the guarantee expiration date and
conditions will remain the same established when the product/component to be replaced has been purchased.
4. Extraame S.p.A. cannot be held liable for injury or damage which may - either directly or indirectly - be caused to persons, animals
and property ensuing from failure to observe all the instructions provided in the relevant instruction manual and the warnings regarding
installation, use and maintenance of the product, that can also be downloaded on the website.
5. Interventions for adjusting and/or regulating the product for the type of fuel or other reasons are excluded by the guarantee.
6. If the product is repaired in one of the Authorised Technical Assistance Centres indicated by Extraame S.p.A. and if the product is replaced,
transport will be free of charge. If the technician can repair the product at the user's place of residence and they refuse, transport to the
workshop and redelivery will be paid by the consumer.
7. After the 24 months of the guarantee have elapsed any repair intervention cost will be completely borne by the consumer.
8. In the case of disputes the only competent court is that of the Extraame S.p.A. registered oce - (Vicenza-Italy)
ENGLISH
31
AddITIONAL wARNINGs
Only use the fuel recommended by the manufacturer. The product must not be used as an incinerator.
Do not use the product as a ladder or supporting structure.
Do not place laundry on the product to dry it. Any clothes-horse or similar objects must be kept at due distance from the product.
Danger of re or damage to the coating.
The user is fully liable for any incorrect use of the product. The manufacturer bears no civil or criminal liability for incorrect use.
Unauthorised tampering of any nature or replacement of spare parts of the product with non-original parts may endanger the operator
and the manufacturer bears no civil or criminal liability for this.
Large parts of the surface of the product can get very hot (door, handle, glass, smoke outlet pipes, etc.). Please therefore avoid coming
into contact with these parts without wearing suitable protective clothing or using appropriate measures, such as heat protective gloves.
DO NOT use the product with the door open or if the glass is broken.
The product must be electrically connected to a system equipped with an operational earthing system.
Turn o the product in the event of a failure or malfunctioning.
Unburned pellets that build up in the burner following each failed start-up must be removed before attempting to start up the product
again. Make sure that the burner is clean and correctly positioned before starting it up again.
Do not wash the product with water. Water may penetrate into the unit and cause faults in the electrical insulation. This can cause
electric shocks.
Installations not complying with the regulations in force, as well as incorrect use and failure to comply with the maintenance scheduled
by the manufacturer, will invalidate the guarantee.
32
ENGLISH
Displays
Display Reason
off
sTaRT
pelleT feeDinG
iGniTion
pRepaRaTion
WoRk
MoDulaTion
Generator
The start-up phase is in progress
Continuous pellet feeding is in progress during the ignition phase
The ignition phase is in progress
The preparation phase is in progress
The normal work phase is in progress
The
o
generator
is working at minimum
BuRn poT cleaninG
final cleaninG
sTanD-By
WaiTinG
coolinG
*T-aMB
WaiTinG
Black ouT
auTo BloW
Automatic burn pot cleaning is in progress
The nal cleaning is in progress
Generator o waiting for re-ignition due to an external thermostat
A new ignition is attempted when the generator has just been switched o. When the generator switches o, one must wait for
the complete shutdown of the fumes motor, then clean the burn pot. The generator can only be re-ignited when these operations
have been
performed
.
Display the ambient temperature (in models with this function)
The generator
Once cooling is completed it will re-start automatically
The automatic blow is active
is cooling after a power cut.
seRvice
When this message appears, contact the technician authorised to perform routine maintenance on the device. If the cleaning is
not performed, the message will appear at every start-up but without interrupting the normal operation of the stove.
* on models with this function.
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE WWW.LANORDICA-EXTRAFLAME.COM
ENGLISH
33
alaRMs
Display eXplanaTion soluTion
On: indicates the presence of an alarm.
Indicates the presence of an alarm.
Flashing: indicates the deactivation of the depression sensor
The alarm can be reset only if the fumes motor has stopped and 15 minutes have
passed since the alarm was displayed, by pressing the key 1/
for 3 seconds.
aspiRaToR
faulT
fuMes pRoBe
HoT fuMes
no
iGniTion
no flaMe
all DepR
* TRapDooR faulTy
Fumes motor fault Contact after-sales centre
Fumes probe failure. Contact after-sales centre
High ue gas temperature
The pellet feed-box is empty.
Pellet feed calibration inadequate.
Thermostat bulbs tripped
The pellet feed-box is empty.
No pellet feed.
The motor reducer does not feed pellets.
The door is not closed correctly.
The ash drawer is not closed correctly.
The combustion chamber is dirty.
The ue exhaust pipe is blocked/dirty
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty/clogged
The door is not closed correctly.
Check pellet feed (see “Easy setup”). If the problem cannot be solved,
contact an authorised technician.
Check for the presence of pellets in the feed-box.
Adjust the pellet ow (see “Easy setup”).
Check the procedures described in the “Ignition” chapter.
Check the thermostats with bulbs (see chapter on resetting)
Check for the presence of pellets in the feed-box.
Adjust the pellet ow (see “Easy setup”).
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the fumes pipe and the combustion chamber.
Check that the door closes correctly. Check that the burn pot is free and
clean The automatic cleaning of the burn pot is blocked.
If the problem persists, contact the service centre
* pRessuRe sensoR
faulTy
* auGeR conTRol
* auGeR Block
* Tank eMpTy
MaX cuRRenT
close
Tank - DooR
Dierential pressure sensor faulty, disconnected
or broken.
Abnormal pellet loading. Contact after-sales centre
Abnormal operation of pellet motor. Contact after-sales centre
The pellet feed-box is empty.
The door is not closed correctly.
The ash drawer is not closed correctly.
The combustion chamber is dirty.
The ue exhaust pipe is blocked.
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty/clogged
The door is not closed correctly.
Pellet tank open.
Door open.
Air inlet clogged or dirty.
Contact after-sales centre
Check for the presence of pellets in the feed-box.
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the fumes pipe, of the sensor in the primary air
channel and the combustion chamber.
Contact after-sales centre
Check that the door closes correctly.
Check that the burn pot is free and clean
The automatic cleaning of the burn pot is blocked.
If the problem persists, contact the service centre
Make sure that the pellet tank, door and ash drawer close properly.
Check air inlet.
* on models with this function.
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE WWW.LANORDICA-EXTRAFLAME.COM
34
ENGLISH
ENGLISH 35
Extraame S.p.A. Via Dell’Artigianato, 12 36030 - MONTECCHIO PRECALCINO (VI) - ITALY
+39.0445.865911 - +39.0445.865912 - info@extraame.it - www.lanordica-extraame.com
MADE IN ITALY
design & production
TO FIND THE SERVICE CENTRE NEAREST TO YOU
CONTACT YOUR DEALER OR CONSULT
THE SITE WWW.LANORDICA-EXTRAFLAME.COM
The manufacturer reserves the right to vary the characteristics and the data reported in this pamphlet at any
moment and without notice, in order to improve its products.
This manual, therefore, cannot be regarded as a contract towards other parties.
06/09/2016
004276696_MAN_UT_ELLA_MIETTA_WENDY_000
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