Lanner NCA-5710 User Manual

NCA-5710
User Manual

Version: 1.2

Date of Release:2019-06-11

Network Appliance
Platform

1

This manual describes the overview of the various functionalities of this product and the information you

Example

Convention

Usage

iptables –F

Monospace, shaded

A command to be entered at a shell
command-line

Setup page

Bold

A title of a dialog box or a page

<Enter>

Between a pair of inequality signs

A physical keyboard button

“Menu”

Between a pair of quotation marks

A menu option or a software button to be
clicked

Readme.txt

In Italic

A filename or a file path

IPMI User Guide

Underlined

The name of another document or a chapter
in this document

Icon

Usage

This mark indicates that there is something you should pay special
attention to while using the product.

This mark indicates that there is a caution or warning and it is
something that could damage your property or product.

Note or Information

Warning or Important

need to get it ready for operation. It is intended for those who are:

- responsible for installing, administering and troubleshooting this system or information technology

professionals.

- assumed to be qualified in the servicing of computer equipment, such as professional system

integrators, or service personnel and technicians.

The latest version of this document can be found on Lanner’s official website, available either through the
product page or through the Lanner Download Center page with a login account and password.

This document utilizes different font types and icons in order to make selected text more transparent and
explicable to users. This document contains the following conventions:

2

NCA-5710 User Manual

To obtain additional documentation resources and software updates for your system, please visit the

Lanner Download Center. As certain categories of documents are only available to users who are logged in,

please be registered for a Lanner Account at http://www.lannerinc.com/ to access published documents
and downloadable resources.

For troubleshooting the issues with your system, please visit the Lanner Q&A page for diagnostic
procedures and troubleshooting steps.

In addition to contacting your distributor or sales representative, you could submit a request to our Lanner
Technical Support at http://www.lannerinc.com/technical-support where you can fill in a support ticket to

our technical support department.

This document is copyrighted © 2019 by Lanner Electronics Inc. All rights are reserved. The original
manufacturer reserves the right to make improvements to the products described in this manual at any
time without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means
without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third
parties that may result from such use.

Your feedback is valuable to us, as it will help us continue to provide you with more accurate and relevant
documentation. To provide any feedback, comments or to report an error, please email to

[e-mail]. Thank you for your time.

3

Taiwan Corporate Headquarters

Lanner Electronics Inc.

7F, No.173, Sec.2, Datong Rd. Xizhi District,
New Taipei City 22184, Taiwan

T: [phone]
F: [phone]
E: [e-mail]

China

Beijing L&S Lancom Platform Tech. Co., Ltd.

Guodong LOFT 9 Layer No. 9 Huinan Road,
Huilongguan Town, Changping District, Beijing
102208 China
T: [phone]
F: [phone]
E: [e-mail]

USA

Lanner Electronics Inc.

47790 Westinghouse Drive Fremont, CA 94539
T: [phone]
F: [phone]
E: [e-mail]

Canada

LEI Technology Canada Ltd

3160A Orlando Drive Mississauga, ON L4V 1R5
Canada
T: [phone]
F: [phone]
E: [e-mail]

Intel® and Intel® Xeon® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.

4

NCA-5710 User Manual

Note

1. An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference

to the nearby radio and television reception. It is essential that only the supplied power cord be used.

2. Use only shielded cables to connect I/O devices to this equipment.

3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

Important

1. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.

2. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

5

Follow these guidelines to ensure general safety:

Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and

roll up your sleeves.

Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or

removing a chassis or working near power supplies

Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.

Suivez ces consignes pour assurer la sécurité générale :

Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre

cravate ou écharpe et remontez vos manches.

Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement

dangereux.

Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon

d’alimentation avant d’installer ou de retirer un châssis ou de travailler à proximité de sources
d’alimentation.

Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil

génère, utilise et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux

instructions des fournisseurs de composants sans fil, il risque de provoquer des interférences dans les
communications radio.

There is risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Installation should be conducted only by a trained electrician or only by an electrically trained person

who knows all installation procedures and device specifications which are to be applied.

Do not carry the handle of power supplies when moving to another place.
Please conform to your local laws and regulations regarding safe disposal of lithium battery.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in

an explosion.

6

NCA-5710 User Manual

Leaving a battery in an extremely high temperature environment can result in an explosion or the

leakage of flammable liquid or gas.

A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable

liquid or gas.

Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité

connaissant toutes les spécifications d’installation et d’appareil du produit.

Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.

Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment

to acceptable operating temperatures without adequate circulation. Be sure that the room in which you
choose to operate your system has adequate air circulation.

Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An

open chassis permits air leaks, which may interrupt and redirect the flow of cooling air from internal
components.

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs

when electronic components are improperly handled and can result in complete or intermittent failures.
Be sure to follow ESD-prevention procedures when removing and replacing components to avoid these
problems.

Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is

available, ground yourself by touching the metal part of the chassis.

Periodically check the resistance value of the antistatic strap, which should be between 1 and 10

megohms (Mohms).

L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour

refroidir l’équipement à une température de fonctionnement acceptable sans circulation adaptée.
Vérifiez que votre site propose une circulation d’air adéquate.

Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de

refroidissement de bien circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et
rediriger le flux d’air frais destiné aux composants internes.

Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits

électriques. Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et

7

peuvent causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du

retrait et du remplacement de composants.

Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est

disponible, reliez votre corps à la terre en touchant la partie métallique du châssis.

Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et

10 mégohms (Mohms).

Mounting Installation Precautions

The following should be put into consideration for rack-mount or similar mounting installations:

Do not install and/or operate this unit in any place that flammable objects are stored or used in.
The installation of this product must be performed by trained specialists; otherwise, a non-specialist

might create the risk of the system’s falling to the ground or other damages.

Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for

supporting the system or use of inappropriate installation components.

Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient

temperature of the rack environment may be greater than room ambient. Therefore, consideration
should be given to installing the equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.

Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of airflow

required for safe operation of the equipment is not compromised.

Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition

is not achieved due to uneven mechanical loading.

Circuit Overloading - Consideration should be given to the connection of the equipment to the supply

circuit and the effect that overloading of the circuits might have on overcurrent protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.

Reliable Grounding - Reliable grounding of rack mounted equipment should be maintained. Particular

attention should be given to supply connections other than direct connections to the branch circuit (e.g.
use of power strips).

8

NCA-5710 User Manual

Before turning on the device, ground the grounding cable of the equipment. Proper grounding
(grounding) is very important to protect the equipment against the harmful effects of external noise and to
reduce the risk of electrocution in the event of a lightning strike. To uninstall the equipment, disconnect
the ground wire after turning off the power. A ground wire is required and the part connecting the
conductor must be greater than 4 mm2 or 10 AWG.

Avant d’allumer l’appareil, reliez le câble de mise à la terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est très importante pour protéger l’équipement contre

les effets néfastes du bruit externe et réduire les risques d’électrocution en cas de foudre.

Pour désinstaller l’équipement, débranchez le câble de mise à la terre après avoir éteint l’appareil.
Un câble de mise à la terre est requis et la zone reliant les sections du conducteur doit faire plus de 4

mm2 ou 10 AWG.

Loosen the screw of the earthing point.
Connect the grounding cable to the ground.
The protection device for the DC power source must provide 30

A current.

This protection device must be connected to the power source

before DC power.

Desserrez la vis du terminal de mise à la terre.
Branchez le câble de mise à la terre à la terre.
L’appareil de protection pour la source d’alimentation CC

doit fournir 30 A de courant.

Cet appareil de protection doit être branché à la source

d’alimentation avant l’alimentation CC.

9

This equipment must be grounded. The power cord for product should be connected to a socket-outlet

with earthing connection.
Cet équipement doit être mis à la terre. La fiche d'alimentation doit être connectée à une prise de terre
correctement câblée

Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National

Electrical Code and NFPA 75.
Peut être installé dans des salles de matériel de traitement de l'information conformément à l'article 645
du National Electrical Code et à la NFPA 75.

The machine can only be used in a restricted access location and has installation instructions by a skilled

person (for Fan side).
Les matériels sont destinés à être installés dans des EMPLACEMENTS À ACCÈS RESTREINT.

10

NCA-5710 User Manual

Package Content ......................................................................................................................... 13

Ordering Information ................................................................................................................. 13

System Specifications ................................................................................................................. 14

Front Panel ................................................................................................................................. 15

Rear Panel ................................................................................................................................... 16

Motherboard Information .......................................................................................................... 17

Installing the CPU ....................................................................................................................... 24

Installing the Disk Drive(s) .......................................................................................................... 30

Installing the NIC Modules ......................................................................................................... 32

Replacing the Cooling Fans ......................................................................................................... 34

Installing the System Memory .................................................................................................... 35

Mounting the System ................................................................................................................. 38

Connecting the Grounding Cable ............................................................................................... 43

Replacing the Power Supply Units ............................................................................................. 44

DC Power Supply Installation ..................................................................................................... 45

Remote Server Management ..................................................................................................... 46

Lanner SDK .................................................................................................................................. 52

Installing Operating System........................................................................................................ 53

BIOS Setup .................................................................................................................................. 56

11

Why Dual BIOS? ........................................................................................................................ 121

Addressing BIOS Start-up Failure with Dual BIOS .................................................................... 122

Introduction .............................................................................................................................. 125

Pre-requisites ........................................................................................................................... 125

Warranty Policy ........................................................................................................................ 131

RMA Service .............................................................................................................................. 131

RMA Service Request Form ...................................................................................................... 132

12

NCA-5710 User Manual

SKU No.

Main Features

NCA-5710A

2x Skylake SP (165W) + C621 + 4x RJ45 MGMT

NCA-5710B

2x Skylake SP (165W) + C621 + 4x RJ45 MGMT + BMC

NCA-5710C

2x Skylake SP (165W) + C627 + 4x 10G SFP+ with LED + BMC

Thank you for choosing NCA-5710. The NCA-5710, powered by Intel® Xeon® Processor Scalable Family
and Intel® C627/C621 chipset, features optimized computing power and virtualization capacity in a
compact 1U form factor with dual CPU sockets, 4x NIC module slots and up to 384GB DDR4 system
memory. It delivers a multitude of advanced networking features for maximizing packet processing
efficiency and cryptography acceleration.

Your package contains the following items:

1x NCA-5710 Network Security Platform
2x Power Cable
1x Short Ear Rack Mount Kit with screws
1x Console Cable
1x LAN Cable (Grey)

13

Chapter 1: Product Overview

Form Factor

1U 19“ Rackmount

Platform

Processor Options

Intel® Xeon® Processor Scalable Family
(Skylake-SP)

CPU Socket

2x LGA3647

Chipset

Intel® C621/627

Security Acceleration

Intel® QuickAssist Technology (By SKU)

BIOS

AMI SPI Flash BIOS

System Memory

Technology

DDR4 2666 MHz REG DIMM

Max. Capacity

384GB

Socket

12x 288pin DIMM

Networking

Ethernet Ports

4x GbE RJ45 or 4x 10G SFP+ Lewisburg
Internal MAC

Bypass

Depends on NIC module specifications

NIC Module Slot

4

LOM

IO Interface

1x RJ45 (Optional) *Share with ETH0

OPMA slot

IPMI Chip Onboard (SKU B & C)

I/O Interface

Reset Button

1

LED

Power/Status/Storage

Power Button

1x ATX Power Switch

Console

1x RJ45, 1x mini USB

USB

2x USB 3.0

LCD Module

N/A (Optional)

Display

1x Internal Pin Header

Power input

AC power inlet on PSU

Storage

HDD/SSD Support

2x 2.5”Internal Bays

Onboard Slots

1x M.2

Expansion

PCIe

1x PCI-E*16 FH/HL (Optional)

mini-PCIe

N/A

SIM card Slot

N/A

Miscellaneous

Watchdog

Yes

Internal RTC with Li Battery

Yes

TPM

Yes (Optional)

Cooling

Processor

Passive CPU heat sink

System

6x individual hot-swappable cooling fans
with smart fan

Environmental Parameters

Temperature

0~40ºC Operating

-40~70ºC Non-Operating

Humidity (RH)

5~90% Operating
5~ 95% Non-Operating

System Dimensions

(WxDxH)

610mm x 438mm x 44mm

Weight

24kg

Package Dimensions

(WxDxH)

841mmx588mmx215mm

Weight

18kg

Power

Type/Watts

850W 1+1 ATX Redundant PSUs

Input

AC 100~240V @47~63 Hz

Approvals and Compliance

RoHS, CE/FCC Class A

14

NCA-5710 User Manual

No.

Description

F1

Reset Button

For hardware /software reset, default is software reset. The setting is
configurable by changing the JRST1 jumper on motherboard.

F2

LED Indicators

F3

Console Port

1x RJ45 console port

F4

USB Ports

2x USB 3.0 port

F5

RJ45/SFP+ Ports

4x RJ45 port with LED or 4x 10G SFP+ port (by model)

F6

MGMT/LOM Port

1x RJ45 for MGMT or LOM share port (by model)

F7

Micro USB

1x console port

F8

NCS2 Module

4x STD NIC Module

System Power
System Status
HDD Activity

F5

F4

F6

F3

F1

F2

F8

F7

Note

Please refer to Appendix A: LED Indicator Explanations for descriptions of the LED Indicators.

15

Chapter 1: Product Overview

No.

Description

R1

Grounding Stud

1x grounding stud for connecting the grounding wire

R2

ESD Jack

1x ESD Jack

R3

Fans

6 x hot-swappable cooling fans with smart fan

R4

Power Switch

1x Power Button

R5

Alarm Off Button

1x Alarm Off Button to disable the system alarm

R6

Power Supply

2x 850W 1+1 ATX Redundant PSUs

R1

R4

R5 R3R2

R6

16

NCA-5710 User Manual

SkyLake-SP

6 Channel DDR4 RDIMM 2400 Mhz up to 384GB

PCIe x8

Intel Lewsburg PCH

BIOS

LPC

TPM

SATAIII*4

NMI

PCIe x8 or PCIEx4*2 auto selection

SPI

PCIe x8 PCIe x16

PCIe x16

DMI*4

BIOS

Dual BIOS

PCIe x1

PCIe x1

AST-2400

USB 3.0x2 SFI*4

Marvell

88E1543

connectorconnector

GPIO

Fan Monitor

Watchdog

Thermal Monitor

LOM/ MGNT share

port (optional)

LOM/ MGNT share

port (optional)

connector

NCSI with AST2400NCSI with AST2400

Two type of IO card for different purpose

I210-AT

I210-AT

NCA-5710 Block Diagram

SkyLake-SP

ZD

PCIe x16ZDPCIe x8 PCIe x8

UPI

reserved reserved

PCIe x16

PCIe 2.0

USB3.0

SATA3.0

Mini

PCIE

M.2B Key

The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.

17

Chapter 1: Product Overview

JJFFAANN66 JJFFAANN55 JJAATTXX22 JJFFAANN44 JJFFAANN33 JJAATTXX44 JJFFAANN22 JJFFAANN11

This layout shows the connectors and jumpers on the board, as a reference of the pin assignments and the
internal connectors.

18

NCA-5710 User Manual

Pin No.

Description

Pin No.

Description

1

+P5V_USB1

2

+P5V_USB1

3

USB20_L_N3

4

USB20_L_N4

5

USB20_L_P3

6

USB20_L_P4

7

USBGND1

8

USBGND1

9

USBGND1

10

USBGND1

Pin No.

Description

Pin No.

Description

1

IRQ_SERIAL

2

LPC_LFRAME#

3

LPC_LAD0

4

CLK_24M_LPC

5

LPC_LAD1

6

+P3V3_AUX

7

LPC_LAD2

8 9

LPC_LAD3

10

+P3V3

11

TPM_RST#

12

GND

Pin No.

Description

Pin No.

Description

1

DAC_RO

2

GND

3

DAC_GO

4

GND

5

DAC_BO

6

GND

7

HSYNC_O 8

9

VSYNC_O

10

GND

11

DDC_DATA

12

DDC_CLK

Pin No.

Description

Pin No.

Description

1

GND

2

+P5V

3

GND

4

+P5V_SB

5

GND

6

+P12V_STBY_PSU

7

GND

8

+P12V_STBY_PSU

2

10

9

1

11

12

2

1

JUSB1: USB2.0

JTPM1

JVGA1

JATX6: 8 Pin Power Connector

19

JNMI1

Pin No.

Description

Pin No.

Description

1

GND

2

NMIBTN#

Pin No.

Description

1

GND

2

TX_P

3

TX_N

4

GND

5

RX_N

6

RX_P

7

GND

Pin No.

Description

1

PWM Status

2

RPM Sense

3

RPM Sense

4

12V

5

Ground

Pin No.

Description

1

GND

2

GND

3

GND

4

GND

5

+12V

6

+12V

7

+12V

8

+12V

JATX2 & JATX4: 8 pin Power Connector

Chapter 1: Product Overview

JSATA1~JSATA4: SATA

JFAN1~6: FAN Connector

20

NCA-5710 User Manual

Pin

Description

Pin

Description

1.2

HW reset

2.3

SW reset

(Default)

JRST1: Controls the software reset method of the Reset button on front panel.

NGFF1: M.2 Connector B Key

21

JCOMA2: COM PORT

Pin No.

Description

Pin No.

Description

1

BMC_COM2_DCD#

2

BMC_COM2_DSR#

3

BMC_COM2_RX

4

BMC_COM2_RTS

5

BMC_COM2_TX

6

BMC_COM2_CTS#

7

BMC_COM2_DTR

8 9

COM2_GND2

10

Pin No.

Description

Pin No.

Description

1

PSU_TTL1

2

PSU_TTL2

3

ATX_PSON#

4

GND

5

ATXPWGD

6

PMBUS_CLK

7

PMBUS_DAT

8

PMBUS_ALERT#

Pin No.

Description

Pin No.

Description

1

GND

2

FM_INTRUDER#

Pin No.

Description

Pin No.

Description

1

VRTC

2

PCH_RTCRST#

3

GND

Pin No.

Description

Pin No.

Description

1

SPI_HD1#

2

SPI_CS1#_DUAL

3

SPI_CS0#_DUAL

4

+P3V3_SPI_ME

5

SPI_MISO

6

SPI_PCH_IO3

7 8

SPI_CLK

9

GND

10

SPI_MOSI

Pin

Description

Pin

Description

1.2

Normal (Default)

2.3

Clear CMOS

2

10

9

1

2

8

7

1

2

10

9

1

JPMB1: PMBUS

Chapter 1: Product Overview

JOPEN1: Case open

JCMOS1: Clear CMOS

JSPIROM1: Flash BIOS

22

NCA-5710 User Manual

Pin No.

Description

Pin No.

Description

1

GPO_B_1

2

GPI_B_1

3

GPO_B_2

4

GPI_B_2

5

GPO_B_3

6

GPI_B_3

7

GPO_B_4

8

GPI_B_4

9

GND

10

GND

Pin No.

Description

Pin No.

Description

1

GND

2

ATX_PSON#

JGP1: EXT GPIO header

JPWR1: Power on

23

Chapter 2: Hardware Installation

Tool

Description

Torque screwdriver

(Star T30)

Set to 1.36 N.m. or 12 in-lbf for tightening
the nuts which fasten the PHM on the
bolster plate.

ESD Protection

(ESD gloves, ESD-safe
work surface, etc.)

During the entire assembly process, at
least wear a pair of ESD gloves to avoid
damaging or contaminating the electronic
parts while enhancing your own safety.

Note

The images of tools shown in this document are merely for reference; the actual tools you use
might differ.

To reduce the risk of personal injury, electric shock, or damage to the system, please remove all power
connections to completely shut down the device. Also, please wear ESD protection gloves when conducting
the steps narrated in this chapter.

Please note that the system delivered to you is already installed with the processor and that this processor,
LGA3647, comes with rather sophisticated design; therefore, the assembly of which must be handled with
exclusive tools and extreme care by professionals. It is strongly recommended that you not make any
adjustments to, remove or even re-install the processor on your own. If handling the processor on your
own is inevitable, please read through the instructions in this section and refer to the official tutorial
released by Intel® to make sure you have acquired the necessary knowledge and comply with the
requirements.

Installing the processor onto the motherboard involves two stages:

1. Mount the processor onto the heat sink to make a PHM (Processor + Heat Sink Module)

2. Install the PHM onto the motherboard.

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NCA-5710 User Manual

Item

Description

Processor

Please avoid touching the gold fingers or
package lands of the processor even if you are
wearing ESD gloves.

Heat Sink

If a TIM (Thermal Interface Material) protective
film is already attached to the base of the heat
sink, remove it before you mount the processor
on it.

When holding it, please grip it along the axis of
its fins with your thumb and your index finger.

Processor
Carrier

This is packed along with the processor. Before
performing any assembly involving this part,
please locate PIN1 on one of the corners, an
important indicator used to align this carrier
with the processor and the bolster plate
correctly.

Dust
Cover

This cover is used to protect the package land
surface of the processor from contamination.
To remove it from the processor, grasp the
holding features with your thumb and your
index finger while pulling the cover off
vertically.

Bolster
Plate

A robust bolster plate is used to assist in PHM
alignment for installation, while effectively
helping eliminate PCB bowing during
compression. Please locate the Cutout on one
of the four corners before starting PHM
installation.

Axis
Cutout

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Chapter 2: Hardware Installation

1. Align the PIN1 indicator on the

processor with that on the carrier.

2. Gently insert one side of the

processor into the carrier and make
sure the alignment feature is aligned
with the latch of the carrier.

3. For the other end of the carrier, align

the alignment feature of the
processor with the carrier latch, and
then gently bend over the carrier end
to have the latch secured on the

processor.

Latch

1 2 3

Latch

Note

During assembly, it is essential to have (1) PIN1 on the processor aligned with that on the carrier,
and (2) the alignment features on the top and the bottom of the CPU aligned with the
corresponding carrier latches.

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NCA-5710 User Manual

4. Align PIN1 of the processor with the

corner cutout of the heat sink (if
there are two corner cutouts on one
heat sink, either will do).

5. With a little pressure, push the four

corners of the carrier down to
engage their latching features with
the corresponding corners of the
heat sink. You might hear a clicking
sound when the latch clicks into
place.

6. Inspect the four corners to make sure

the latches are all engaged. If
correctly latched, the corners of the
carrier should be tightly attached to
the heat sink, with no gap
in-between observed.

1. Remove the dust cover from the

socket contacts of the motherboard.

Cutout

5

6

Unlatched

1

4

Note

Inspect the surface of the socket under
sufficient light to ensure there is no
contamination or damage prior to the PHM
installation.

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Chapter 2: Hardware Installation

2. Flip the PHM over to align PIN1 of

the carrier with the Cutout of the
bolster plate.

3. Flip the PHM over, so the package

land of the processor will face the
socket. Lower the PHM vertically to
engage it to the alignment pins of
the bolster plate.

4. Make sure the PHM is sitting

horizontally on the bolster plate.

5. Use a torque driver to tighten the

four nuts to 12 in-lbf into the bolster
plate following the sequence
indicated on the heat sink (#1
#2#3#4).

2

Cutout

Alignment Pin
Alignment Pin

3 4 5

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NCA-5710 User Manual

Note

When fastening #3 and #4 nuts, the gap
between the metal spring leaf of the bolster
plate and the PHM will gradually diminish
as you drive the nuts.

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Chapter 2: Hardware Installation

1. Power off the system.

2. Loosen the screw that fixes the tray

onto the motherboard.

3. Mount the disk onto the empty tray.

Make sure the disk connector faces
towards the SATA contacts inside the
system.

SATA Contacts

2

3

NCA-5710 is built with two 2.5” HDD/SSD slot (HDD preferred) drive bay. The following will discuss disk
drive installation procedures based on their HDD/SSD designs.

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