This manual contains detailed instructions on the operation and maintenance of this machine. To get
maximum versatility from this machine all operators should carefully read and follow the instructions in
this manual. Please keep this manual in a handy place near the machine.
Please read “Safety Information” in this manual before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.
Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This
printer contains a laser beam generator and direct exposure to laser beams can cause permanent eye
damage.
Two kinds of size notation are employed in this manual. With this machine refer to the inch version.
For good print quality, the supplier recommends that you use genuine toner from the supplier.
The supplier shall not be responsible for any damage or expense that might result from the use of parts
other than genuine parts from the supplier with your office products.
Trademarks
Microsoft, Windows and Windows NT are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Novell, Netware, NDS are registered trademarks or Novell, Inc.
PostScript is a registered trademark of Adobe Systems, Incorporated.
PCL is a registered trademark of Hewlett-Packard Company.
AppleTalk, Apple, Macintosh, TrueType and LaserWriter are registered trademarks of Apple Computer, Incorporated.
Ethernet is a registered trademark of Xerox Corporation.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights in
those marks.
• The product name of Windows
• The product name of Windows
• The product name of Windows
Edition (Windows Me).
• The product names of Windows
Microsoft
Microsoft
Microsoft
®
Windows® 2000 Advanced Server
®
Windows® 2000 Server
®
Windows® 2000 Professional
• The product names of Windows
®
Microsoft
Microsoft
Windows® XP Professional
®
Windows® XP Home Edition
• The product names of Windows NT
Microsoft
Microsoft
®
Windows NT® Server 4.0
®
Windows NT® Workstation 4.0
®
95 is Microsoft® Windows® 95.
®
98 is Microsoft® Windows® 98.
®
Me is Microsoft® Windows® Millennium
®
2000 are as follows:
®
XP are as follows:
®
4.0 are as follows:
Notes:
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
i
Manuals for This Printer
Manuals for This Printer
The following manuals describe the operational procedures and maintenance of
this machine.
To enhance safe and efficient operation of this printer, all users should read and
follow the instructions carefully.
❖❖❖❖ Quick Installation Guide
Describes how to install the printer.
❖❖❖❖ Setup Guide
Provides information about setting up the printer and its options. This manual is provided as a printed manual, and also on the CD-ROM labeled "Operating Instructions".
❖❖❖❖ Printer Reference (this manual)
Provides information about using the printer and its options. This manual
provided on the CD-ROM labeled “Operating Instructions”.
❖❖❖❖ Network Printing Guide
Provides information about setting up and using the printer in a network environment. This manual provided on the CD-ROM labeled “Operating Instructions”.
Describes the menus and features for the PostScript 3 printer driver. This
manual provided on the CD-ROM labeled “Operating Instructions”.
Note
❒ There are three CD-ROMs that come with this printer. “Operating Instruc-
tions”, “Printer Drivers and Utilities”, and “Document Management Utility”.
❒ Concerning UNIX information, please visit our Web site or consult your au-
thorized reseller.
ii
How to Read This Manual
R
R
Symbols
In this manual, the following symbols are used:
WARNING:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before operating.
Note
This symbol indicates precautions for operation, or actions to take after misoperation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[]
Keys that appear on the machine's panel display.
Keys and buttons that appear on the computer's display.
{}
Keys built into the machine's control panel.
Keys on the computer's keyboard.
iii
TABLE OF CONTENTS
1.Setting Up the Printer Driver and Canceling a Print Job
PCL 6/5e - Accessing the Printer Properties ........................................... 1
Windows 95/98/Me - Accessing the Printer Properties .................................. 1
Windows 2000/Windows XP - Accessing the Printer Properties.................... 2
Windows NT 4.0 - Accessing the Printer Properties ...................................... 4
RPCS - Accessing the Printer Properties................................................. 6
Windows 95/98/Me - Accessing the Printer Properties .................................. 6
Windows 2000/Windows XP - Accessing the Printer Properties.................... 7
Windows NT 4.0 - Accessing the Printer Properties ...................................... 9
PostScript - Setting Up for Printing ........................................................ 11
Windows 95/98/Me - Accessing the Printer Properties ................................ 11
Windows 2000/Windows XP - Accessing the Printer Properties.................. 12
Windows NT 4.0 - Accessing the Printer Properties .................................... 14
Macintosh - Setting Up for Printing .............................................................. 16
Canceling a Print Job............................................................................... 17
Windows 95/98/Me, Windows 2000, Windows XP,
Windows NT 4.0 - Canceling a Print Job ................................................... 17
Macintosh - Canceling a Print Job ............................................................... 18
2.Uninstalling the Printer Driver and Software
Uninstalling the PCL 6/5e Printer Driver ................................................ 19
Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver..................... 19
Windows 2000/Windows XP - Uninstalling the PCL 6/5e Printer Driver ...... 19
Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver......................... 20
Uninstalling the RPCS Printer Driver...................................................... 21
Windows 95/98/Me - Uninstalling the RPCS Printer Driver.......................... 21
Windows 2000/Windows XP - Uninstalling the RPCS Printer Driver ........... 21
Windows NT 4.0 - Uninstalling the RPCS Printer Driver.............................. 22
Uninstalling the PostScript Printer Driver.............................................. 23
Windows 95/98/Me - Uninstalling the PostScript Printer Driver ................... 23
Windows 2000/Windows XP - Uninstalling the PostScript Printer Driver ..... 23
Windows NT 4.0 - Uninstalling the PostScript Printer Driver ....................... 24
Macintosh - Uninstalling the PostScript Printer Driver ................................. 24
3.Paper and Other Media
Paper and Other Media Supported by This Printer ............................... 25
Paper Types and Sizes ................................................................................ 25
Paper Recommendations............................................................................. 33
Printable Area .............................................................................................. 36
Loading Paper and Other Media ............................................................. 37
Loading Paper in the Paper Tray ................................................................. 37
Loading Paper in the Bypass Tray ............................................................... 40
Loading Paper in the Optional Paper Tray................................................... 44
1. Setting Up the Printer Driver
and Canceling a Print Job
PCL 6/5e - Accessing the Printer Properties
Windows 95/98/Me - Accessing the Printer Properties
Changing the default printer settings
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The Printer Properties appear.
Make any settings you require and click [Apply].
DDDD
Note
❒ With some applications, the printer driver's settings are not used, and the
application's own default settings are applied.
Click [OK].
EEEE
Making printer settings from an application
To make the printer settings for a specific application, open the [Printer Properties]
dialog box from that application. The following example describes how to make
settings for the WordPad application that comes with Windows 95/98/Me.
Note
❒ The actual procedure you should follow to open the [Printer Properties] dialog
box may differ depending on the application. For more information, see the
documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Name] list box, and then click [Prop-
BBBB
erties].
The [Printer Properties] dialog box appears.
1
Setting Up the Printer Driver and Canceling a Print Job
Make any settings you require and click [OK].
CCCC
Click [OK] to start printing.
DDDD
1
Windows 2000/Windows XP - Accessing the Printer Properties
Changing the default printer settings - Printer Properties
Limitation
❒ Changing the setting of the printer requires Manage Printers permission.
Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account
that has Manage Printers permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Note
❒ With Windows XP, access the [Printers and Faxes] window from [Start] on
the taskbar.
Click to select the icon of the printer whose default setting you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The Printer Properties appear.
Make any settings you require and click [OK].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
Click [OK].
EEEE
Changing the default printer settings – Printing Preferences Properties
Limitation
❒ Changing the setting of the printer requires Manage Printers permission.
Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account
that has Manage Printers permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
2
PCL 6/5e - Accessing the Printer Properties
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Printing Preferences...].
CCCC
The Printing Preferences Properties appears.
Make any settings you require and click [Apply].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
Click [OK].
EEEE
Making printer settings from an application
To make the printer settings for a specific application, open the [Print] dialog box
from that application. The following example describes how to make settings for
the WordPad application that comes with Windows 2000/Windows XP.
Note
❒ The actual procedures you should follow to open the [Print] dialog box may
differ depending on the application. For more information, see the documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print...].
AAAA
The [Print] dialog box appears.
1
Select the printer you want to use in the [Select Printer] box.
BBBB
Click the tab that you want to change its print setting.
Note
❒ With Windows XP, click [Preference] to open the Printer Preference win-
dow.
Make any settings you require and click [Apply].
CCCC
Note
❒ With Windows XP, make any settings you require and click [OK].
Click [Print] to start printing.
DDDD
3
Setting Up the Printer Driver and Canceling a Print Job
Windows NT 4.0 - Accessing the Printer Properties
1
Changing the default printer settings - Printer Properties
Limitation
❒ Changing the setting of the printer requires Full Control access permission.
Members of Administrators, Server Operators, Print Operators, and Power
Users groups have Full Control permission by default. When you set up options, log on using an account that has Full Control permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The Printer Properties appears.
Make any settings you require and click [OK].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
Changing the default printer settings – Default Document Properties
Limitation
❒ Changing the setting of the printer requires Full Control access permission.
Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up
options, log on using an account that has Full Control permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Document Defaults].
CCCC
The Default Document Properties appear.
Make any settings you require and click [OK].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
4
PCL 6/5e - Accessing the Printer Properties
Making printer settings from an application
To make the printer settings for a specific application, open the [Printer Properties]
dialog box from that application. The following example describes how to make
settings for the WordPad application that comes with Windows NT 4.0.
Note
❒ The actual procedure you should follow to open the [Printer Properties] dialog
box may differ depending on the application. For more information, see the
documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Name] list box, and then click [Prop-
BBBB
erties].
The Printer Properties appears.
1
Make any settings you require and click [OK].
CCCC
Click [OK] to start printing.
5
Setting Up the Printer Driver and Canceling a Print Job
RPCS - Accessing the Printer Properties
1
Windows 95/98/Me - Accessing the Printer Properties
Changing the default printer settings
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The printer properties appear.
Make any settings you require and click [Apply].
DDDD
Note
❒ With some applications, the printer driver's settings are not used, and the
application's own default settings are applied.
Click [OK].
EEEE
Making printer settings from an application
To make the printer settings for a specific application, open the [Printer Properties]
dialog box from that application. The following example describes how to make
settings for the WordPad application that comes with Windows 95/98/Me.
Note
❒ The actual procedure you should follow to open the [Printer Properties] dialog
box may differ depending on the application. For more information, see the
documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Name] list box, and then click [Prop-
BBBB
erties].
The [Printer Properties] dialog box appears.
Make any settings you require and click [OK].
CCCC
Click [OK] to start printing.
DDDD
6
RPCS - Accessing the Printer Properties
Windows 2000/Windows XP - Accessing the Printer Properties
Changing the default printer settings - Printer Properties
Limitation
❒ Changing the setting of the printer requires Manage Printers permission.
Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account
that has Manage Printers permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Note
❒ With Windows XP, access the [Printers and Faxes] window from [Start] on
the taskbar.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The Printer Properties appears.
Make any settings you require and click [Apply].
DDDD
1
Note
❒ Settings you make here are used as the default settings for all applications.
Click [OK].
EEEE
Changing the default printer settings – Printing Preferences Properties
Limitation
❒ Changing the setting of the printer requires Manage Printers permission.
Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account
that has Manage Printers permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Printing Preferences...].
CCCC
The Printing Preferences Properties appear.
7
Setting Up the Printer Driver and Canceling a Print Job
Make any settings you require and click [Apply].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
1
Click [OK].
EEEE
Making printer settings from an application
To make the printer settings for a specific application, open the [Print] dialog box
from that application. The following example describes how to make settings for
the WordPad application that comes with Windows 2000.
Note
❒ The actual procedures you should follow to open the [Print] dialog box may
differ depending on the application. For more information, see the documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print...].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Select Printer] box.
BBBB
Click the tab that you want to change its print setting.
Note
❒ With Windows XP, click [Preference] to open the Printer Preference win-
dow.
Make any settings you require and click [Apply].
CCCC
Note
❒ With Windows XP, make any settings you require and click [OK].
Click [Print] to start printing.
DDDD
8
RPCS - Accessing the Printer Properties
Windows NT 4.0 - Accessing the Printer Properties
Changing the default printer settings - Printer Properties
Limitation
❒ Changing the setting of the printer requires Full Control access permission.
Members of Administrators, Server Operators, Print Operators, and Power
Users groups have Full Control permission by default. When you set up options, log on using an account that has Full Control permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer you want to use.
BBBB
On the [File] menu, click [Properties].
CCCC
The [Printer Properties] dialog box appears.
Make any settings you require and click [OK].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
Changing the default printer settings – Default Document Properties
1
Limitation
❒ Changing the setting of the printer requires Full Control access permission.
Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up
options, log on using an account that has Full Control permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer you want to use.
BBBB
On the [File] menu, click [Document Defaults].
CCCC
The Default Document Properties appear.
Make any settings you require and click [OK].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
9
1
Setting Up the Printer Driver and Canceling a Print Job
Making printer settings from an application
To make the printer settings for a specific application, open the [Printer Properties]
dialog box from that application. The following example describes how to make
settings for the WordPad application that comes with Windows NT 4.0.
Note
❒ The actual procedure you should follow to open the [Printer Properties] dialog
box may differ depending on the application. For more information, see the
documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Name] list box, and then click [Prop-
BBBB
erties].
The [Printer Properties] dialog box appears.
Make any settings you require and click [OK].
CCCC
Click [OK] to start printing.
DDDD
10
PostScript - Setting Up for Printing
PostScript - Setting Up for Printing
Windows 95/98/Me - Accessing the Printer Properties
Changing the default printer settings
Note
❒ With some applications, the printer driver's settings are not used, and the ap-
plication's own default settings are applied.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The [Printer Properties] dialog box appears.
Make any settings you require and click [Apply].
DDDD
Click [OK].
EEEE
Making printer settings from an application
1
To make the printer settings for a specific application, open the [Printer Properties]
dialog box from that application. The following example describes how to make
settings for the WordPad application that comes with Windows 95/98/Me.
Note
❒ The actual procedure you should follow to open the [Printer Properties] dialog
box may differ depending on the application. For more information, see the
documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the Name list box, and then click [Prop-
BBBB
erties].
The [Printer Properties] dialog box appears.
Make any settings you require and click [Apply].
CCCC
Click [OK] to start printing.
DDDD
11
Setting Up the Printer Driver and Canceling a Print Job
Windows 2000/Windows XP - Accessing the Printer Properties
1
Changing the default printer settings - Printer Properties
Limitation
❒ Changing the setting of the printer requires Manage Printers permission.
Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account
that has Manage Printers permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Note
❒ With Windows XP, access the [Printers and Faxes] window from [Start] on
the taskbar.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The Printer Properties appear.
Make any settings you require and click [Apply].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
Click [OK].
EEEE
Changing the default printer settings – Printing Preferences Properties
Limitation
❒ Changing the setting of the printer requires Manage Printers permission.
Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account
that has Manage Printers permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Printing Preferences...].
CCCC
The Printing Preferences Properties appears.
12
PostScript - Setting Up for Printing
Make any settings you require and click [Apply].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
Click [OK].
EEEE
Making printer settings from an application
To make the printer settings for a specific application, open the [Print] dialog box
from that application. The following example describes how to make settings for
the WordPad application that comes with Windows 2000/Windows XP.
Note
❒ The actual procedures you should follow to open the [Print] dialog box may
differ depending on the application. For more information, see the documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print...].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Select Printer] box.
BBBB
Click the tab that you want to change its print setting.
Note
❒ With Windows XP, click [Preference] to open the Printer Preference win-
dow.
1
Make any settings you require and click [Apply].
CCCC
Click [OK] to start printing.
DDDD
13
Setting Up the Printer Driver and Canceling a Print Job
Windows NT 4.0 - Accessing the Printer Properties
1
Changing the default printer settings - Printer Properties
Limitation
❒ Changing the setting of the printer requires Full Control access permission.
Members of Administrators, Server Operators, Print Operators, and Power
Users groups have Full Control permission by default. When you set up options, log on using an account that has Full Control permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears .
Click to select the icon of the printer whose default settings you want to
BBBB
change.
On the [File] menu, click [Properties].
CCCC
The [Printer Properties] dialog box appears.
Make any settings you require and click [OK].
DDDD
Note
❒ Setting you make here are used as the default settings for all applications.
Changing the default printer settings - Default Document Properties
Limitation
❒ Changing the setting of the printer requires Full Control access permission.
Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up
options, log on using an account that has Full Control permission.
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
AAAA
The [Printers] window appears.
Click to select the icon of the printer you want to use.
BBBB
On the [File] menu, click [Document Defaults].
CCCC
The Default Document Properties appear.
Make any settings you require and click [OK].
DDDD
Note
❒ Settings you make here are used as the default settings for all applications.
14
PostScript - Setting Up for Printing
Making printer settings from an application
To make the printer settings for a specific application, open the [Printer Properties]
dialog box from that application. The following example describes how to make
settings for the WordPad application that comes with Windows NT 4.0.
Note
❒ The actual procedure you should follow to open the [Printer Properties] dialog
box may differ depending on the application. For more information, see the
documentation that comes with the application you are using.
❒ Any settings you make in the following procedure are valid for the current
application only.
On the [File] menu, click [Print].
AAAA
The [Print] dialog box appears.
Select the printer you want to use in the [Name] list box, and then click [Prop-
BBBB
erties].
The [Printer Properties] dialog box appears.
1
Make any settings you require and click [OK].
CCCC
Click [OK] to start printing.
DDDD
15
Setting Up the Printer Driver and Canceling a Print Job
Macintosh - Setting Up for Printing
1
Making paper settings from an application
Open the file you want to print.
AAAA
On the [File] menu, click [Page Setup].
BBBB
The [AdobePS Page Setup] dialog box appears.
Confirm that the printer you want to use is shown in the [Format for:] box.
CCCC
Note
❒ If the printer is not shown in the [Format for:] box, use the pop-up menu to
display a list of available printers.
Reference
The actual appearance of the Page Setup depends on the application you
are using. See the documentation that comes with the Macintosh for more
information.
From the [Paper:] box, select the paper size.
DDDD
Make any settings you require and then click [OK].
EEEE
Setting up for printing from an application
16
Open the file you want to print.
AAAA
On the [File] menu, click [Print].
BBBB
The Printer Settings appears.
Confirm that the printer is selected in the [Printer :] box.
CCCC
Make any settings you require and click [Print] to start printing.
DDDD
Canceling a Print Job
Canceling a Print Job
Windows 95/98/Me, Windows 2000, Windows XP, Windows NT 4.0
- Canceling a Print Job
Double-click the printer icon on the Windows taskbar.
AAAA
A window appears, showing all the print jobs that are currently queuing to
be printed. Check the current status of the job you want to cancel.
Select the name of the job you want to cancel.
BBBB
On the [Document] menu, click [Cancel Printing].
CCCC
Note
❒ You can also open the print job queue window by double-clicking the
printer icon in the [Printer] window.
Press {{{{Job Reset}}}} on the control panel.
DDDD
The message appears on the panel display indicating that the print job is being canceled.
Important
❒ When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
1
Note
❒ This procedure cancels the print job that is being processed by the printer.
In some cases, the printer may already be processing data for the next series of print jobs following the one currently being output. In this case, the
next print jobs are also canceled when you press {{{{Job Reset}}}}.
❒ A print job that contains a large volume of data may take considerable time
to stop.
17
1
Setting Up the Printer Driver and Canceling a Print Job
Macintosh - Canceling a Print Job
Double-click the printer's icon on the desktop.
AAAA
A window appears, showing all the print jobs that are currently queuing to
be printed. Check the current status of the job you want to cancel.
Select the name of the job you want to cancel.
BBBB
Click the pause icon, and then click the trash icon.
CCCC
Press {{{{Job Reset}}}} on the control panel.
DDDD
The message appears on the panel display indicating that the print job is being canceled.
Important
❒ When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
❒ This procedure cancels the print job that is being processed by the printer.
In some cases, the printer may already be processing data for the next series of print jobs following the one currently being output. In this case, the
next print jobs are also canceled when you press {{{{Job Reset}}}}.
❒ A print job that contains a large volume of data may take considerable time
to stop.
18
2. Uninstalling the Printer
Driver and Software
Uninstalling the PCL 6/5e Printer Driver
This section describes how to uninstall the printer driver. The actual procedure
may differ depending on the operating system.
Follow one of the appropriate procedures below.
Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Windows 2000/Windows XP - Uninstalling the PCL 6/5e Printer
Driver
Limitation
❒ Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Note
❒ With Windows XP, access the [Printers and Faxes] window from [Start] on
the taskbar.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
19
2
Uninstalling the Printer Driver and Software
Click [Yes] to uninstall the printer driver.
EEEE
Note
❒ Before upgrading the printer driver, restart your computer after uninstall-
ing the old version of the printer driver.
Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver
Limitation
❒ Uninstalling a printer driver requires Full Control access permission. Mem-
bers of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control Permission by default. When you install a
printer driver, log on using an account that has Full Control permission.
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Note
❒ Before upgrading the printer driver, restart your computer after uninstall-
ing the old version of the printer driver.
20
Uninstalling the RPCS Printer Driver
Uninstalling the RPCS Printer Driver
This section describes how to uninstall the printer driver. The actual procedure
may differ depending on the operating system.
Follow one of the appropriate procedures below.
Windows 95/98/Me - Uninstalling the RPCS Printer Driver
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Windows 2000/Windows XP - Uninstalling the RPCS Printer Driver
Limitation
❒ Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.
2
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Note
❒ With Windows XP, access the [Printers and Faxes] window from [Start] on
the taskbar.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Note
❒ Before upgrading the printer driver, restart your computer after uninstall-
ing the old version of the printer driver.
21
2
Uninstalling the Printer Driver and Software
Windows NT 4.0 - Uninstalling the RPCS Printer Driver
Limitation
❒ Uninstalling a printer driver requires Full Control access permission. Mem-
bers of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control Permission by default. When you install a
printer driver, log on using an account that has Full Control permission.
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Note
❒ Before upgrading the printer driver, restart your computer after uninstall-
ing the old version of the printer driver.
22
Uninstalling the PostScript Printer Driver
Uninstalling the PostScript Printer Driver
This section describes how to uninstall the PostScript printer driver.
The actual procedure may differ depending on the operating system.
Follow one of the appropriate procedures below.
Windows 95/98/Me - Uninstalling the PostScript Printer Driver
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Windows 2000/Windows XP - Uninstalling the PostScript Printer Driver
Limitation
❒ Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.
2
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Note
❒ With Windows XP, access the [Printers and Faxes] window from [Start] on
the taskbar.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Note
❒ Before upgrading the printer driver, restart your computer after uninstall-
ing the old version of the printer driver.
23
2
Uninstalling the Printer Driver and Software
Windows NT 4.0 - Uninstalling the PostScript Printer Driver
Limitation
❒ Uninstalling a printer driver requires Full Control access permission. Mem-
bers of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control Permission by default. When you uninstall a
printer driver, log on using an account that has Full Control permission.
Close all applications that are currently running.
AAAA
Click [Start] on the taskbar, point to [Settings], and then click [Printers].
BBBB
The [Printers] window appears.
Click to select the icon of the printer you want to remove.
CCCC
On the [File] menu, click [Delete].
DDDD
A confirmation dialog box appears.
Click [Yes] to uninstall the printer driver.
EEEE
Note
❒ Before upgrading the printer driver, restart your computer after uninstall-
ing the old version of the printer driver.
Macintosh - Uninstalling the PostScript Printer Driver
Drag the “AdobePS” file from the [Extensions] folder in [System Folder] to
AAAA
[Trash].
Drag the PPD file and plug-in file from the [Printer Descriptions] folder in the
BBBB
[Extensions] folder in [System Folder] to [Trash].
24
3. Paper and Other Media
Paper and Other Media Supported by This
Printer
Paper Types and Sizes
This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each paper tray in this printer.
Important
❒ If you use damp or curled paper, a misfeed might occur. In this case, try turn-
ing over the paper stack in the paper tray. If there is no improvement, change
to paper with less curl.
Note
❒ The following symbols and terminology are used to represent the feed direc-
tion.
In this manualOn the panel displayPaper feed direction
K ↑ (Feed direction)
L ↑ (Feed direction)
A4 (210 × 297)
Letter (8
A4 (297 × 210)
Letter (11 × 8
1
/
×11)
2
1
/2)
Short-edge feed direction
Long-edge feed direction
❒ It is recommended that you load paper of the size and direction you frequent-
ly use in the tray selected with “Tray Priority”. For more information about
Tray Priority, see p.106 “Paper Input Menu”.
❒ When loading paper of the same size in more than one tray, it is recommend-
ed that you load paper in the same direction in each tray.
Reference
For more information about loading each type of paper, see p.37 “Loading Paper and Other Media”.
Important
❒ Be sure to set the paper size dial to match the actual paper size loaded in the
tray. When the actual paper size is not shown on the dial, set the dial to “p”
and select the paper size using the control panel.
❒ For Tray 1, 2 and 3, the dial setting overrides the setting made with the control
panel.
❒ The optional Envelope Feeder Unit requires the installation of the optional
Paper Feed Unit. Up to two Paper Feed Units can be installed to the printer at
the same time. The Envelope Feeder Unit must be used in the top-most Paper
Feed Unit (Tray2).
25
3
Paper and Other Media
Note
❒ The printable paper size depends on the memory size of the printer and print
data, see p.153 “Memory Capacity and Paper Size”.
❒ For more information about the meanings of the abbreviations, see the notes
at the bottom of each table.
❖❖❖❖ Input Paper Sizes (Metric version)
Feed direction
Size (mm)
Bypass Tray
Paper Tray (Tray1)
Paper Feed Unit
(Tray 2/3)
Envelope Feeder
Unit
A3K297 × 420❍✩✩ X
B4 JISK257 × 364❍★★ X
A4K210 × 297❍✩✩ X
L297 × 210❍✩✩ X
B5 JISK182 × 257❍★★ X
L257 × 182❍★★ X
A5K148 × 210❍XXX
L210 × 148❍✩★ X
A6K105 × 148❍XXX
11 × 17K279 × 432❍★✩ X
1
Legal (LG, 8
Letter (LT, 8
/2 × 14)K216 × 356❍★✩ X
1
/2 × 11) K216 × 279❍✩✩ X
L279 × 216❍✩✩ X
1
/2 × 81/
5
2
Executive (Exec., 7
1
/4 × 101/2) K184 × 276❍X★X
K140 × 216❍XXX
L276 × 184❍★★ X
1
Folio (8
Foolscap (F4, 8
/4 × 13)K210 × 330❍★★ X
1
/2 × 13)K216 × 330❍★★ X
26
F/GL (8 × 13)K203 × 330❍★★ X
Com#10 Env (4
1
/8 × 91/2)K104.8 × 241.3❍XX❍
C5 Env (6.38 × 9.02)K162 ×229❍XX❍
C6 Env (4.49 × 6.38)K114 ×162❍XX❍
DL Env (4.33 × 8.66)K110 × 220❍XX❍
7
Monarch Env (3
/8 × 71/2)K98.4 × 190.5❍XX❍
Paper and Other Media Supported by This Printer
Feed direction
Custom Size——❍*X★**X
1
8K (10
/2 × 15.35)K267 × 390❍★★ X
1
/2)K195 × 267❍★★ X
L267 × 195❍★★ X
16K (7.68 × 10
Size (mm)
Bypass Tray
Paper Tray (Tray1)
Paper Feed Unit
(Tray 2/3)
• ❍
Means that the size is supported but the paper size should be set with the control panel. There is no dial on the tray.
See p.40 “Loading Paper in the Bypass Tray”
See p.47 “Loading envelopes into the Envelope Feeder Unit”
• ✩
Means that the size is supported and indicated on the tray dial. Be sure to set
the paper size dial to match the actual paper size loaded in the tray.
• ★
Means that the size is supported but not indicated on the tray dial. You
should set the tray dial to “p”, and select the paper size with the control panel.
• ❍*
Means that the supported size is approximately 90 - 305 mm in width, and approximately 148 - 432 mm in length. The supported size may differ depending
on the printer language you use. Use the printer driver to set custom sizes. Set
custom sizes with the control panel.
• ★**
Means that the supported size is approximately 182-297 mm in width, and approximately 148-432 mm in length. The supported size may differ depending
on the printer language you use. Use the printer driver to set custom sizes. Set
custom sizes with the control panel.
• X
Means that the size is not supported.
Envelope Feeder
Unit
3
❖❖❖❖ Input Paper Sizes (Inch version)
Feed direction
11 × 17K11 × 17❍✩✩ X
Size (inch)
Bypass Tray
Paper Tray
(Tray1)
Paper Feed Unit
(Tray 2/3)
Envelope Feeder
Unit
27
Paper and Other Media
3
Feed direction
Size (inch)
Bypass Tray
Paper Tray
(Tray1)
Paper Feed Unit
(Tray 2/3)
Envelope Feeder
Unit
Legal (LG)K81/2 × 14❍✩✩ X
Letter (LT) K8
L11 × 8
1
5
/2 × 81/
2
K5
Executive (Exec.)K7
L10
1
/2 × 11❍✩✩ X
1
/
1
/2 × 81/
1
/4 × 101/
1
/2 × 71/
2
2
2
4
❍✩✩ X
❍XXX
❍X★X
❍★★ X
A3K11.26 × 16.54❍★✩ X
B4 JISK10.12 × 14.33❍★★ X
A4K8.26 × 5.83❍★✩ X
L5.83 × 8.26❍✩✩ X
B5 JISK7.17 × 10.12❍★★ X
L10.12 × 7.17❍★★ X
A5K5.83 × 8.26❍XX X
L8.26 × 5.83❍★★ X
A6K4.13 × 5.63❍XX X
FolioK8
Foolscap F4 K8
1
/4 × 13❍★★ X
1
/2 × 13❍✩★ X
28
F/GLK8 × 13❍★★ X
Com#10 EnvK4
1
/8 × 91/
2
❍XX❍
C5 EnvK6.38 × 9.02❍XX❍
C6 EnvK4.49 × 6.38❍XX❍
DL EnvK4.33 × 8.66❍XX❍
Monarch EnvK3
7
/8 × 71/
2
❍XX❍
Custom Size——❍*X★**X
8KK10
16KK7.68 × 10
L10
1
/2 × 15.35❍★★ X
1
/
2
1
/2 × 7.68❍★★ X
❍★★ X
Paper and Other Media Supported by This Printer
• ❍
Means that the size is supported but the paper size should be set with the control panel. There is no dial on the tray.
See p.40 “Loading Paper in the Bypass Tray”
See p.47 “Loading envelopes into the Envelope Feeder Unit”
• ✩
Means that the size is supported and indicated on the tray dial. Be sure to set
the paper size dial to match the actual paper size loaded in the tray.
• ★
Means that the size is supported but not indicated on the tray dial. You
should set the tray dial to “p”, and select the paper size with the control panel.
• ❍*
Means that the supported size is approximately 3.55 - 12.00 inches in width,
and approximately 5.83 - 17.00 inches in length. The supported size may differ depending on the printer language you use. Use the printer driver to set
custom sizes. Set custom sizes with the control panel.
• ★**
Means that the supported size is approximately 7.16 - 11.7 inches in width,
and approximately 5.8 - 17 inches in length. The supported size may differ depending on the printer language you use. Use the printer driver to set custom
sizes. Set custom sizes with the control panel.
3
• X
means that the size is not supported.
❖❖❖❖ Paper weight and number of sheets to be set
Supported paper weight
Paper Tray60 - 105 g/m2
(16 - 28 lb. bond)
2
Paper Feed Unit Type 2600 (option)60 - 105 g/m
(16 - 28 lb. bond)
Bypass Tray52 - 162 g/m
(14 - 43 lb. bond)
Envelope Feeder Type 2600
*1
Confirm that the top of the stack is not higher than the limit mark indicated on the
side fence of the tray.
*2
The Envelope Feeder Unit requires the installation of the optional Paper Feed Unit.
*2
p.33 “Types of Paper and Other Media”.
2
Maximum number of
sheets (plain paper)
250 (80 g/m2, 20 lb. bond)
500 (80 g/m2, 20 lb. bond)
100 (80 g/m2, 20 lb. bond)
For other kind of papers,
see p.33 “Types of Paper
and Other Media”.
Means that the size is supported and that the paper size should be set with
the control panel. There is no dial on the tray.
• X
Means that the size is not supported.
Duplex Unit
32
Paper and Other Media Supported by This Printer
Paper Recommendations
Note the following suggestions when handling or selecting paper used with this
printer.
Loading Paper
• Confirm the paper types of the printer. For more information, see p.33 “Types
of Paper and Other Media”. Print quality cannot be guaranteed if other paper
types are used.
• Do not use paper that is already printed on.
• If you load paper into the paper tray, be sure not to stack over the limit mark.
• If you load paper onto the Bypass Tray, be sure that paper fits under the side
guide.
• If you load paper into the paper tray, confirm that the print side is facing
down.
• If you load paper onto the Bypass Tray, confirm that the print side is facing
up.
3
Storing Paper
Paper should always be stored properly. Improperly stored paper might result
in poor print quality, paper misfeeds or printer damage.
Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep open reams of paper in the package in which the paper came.
Types of Paper and Other Media
❖❖❖❖ Plain paper
• If you print on paper heavier than 105 g/m2 (28 lb. bond), use the Bypass
Tray. The Bypass Tray can hold paper up to 162 g/m
weight.
• If you load paper heavier than 155 g/m
Tray, set the printer to Thick Paper mode using the control panel.
• If paper is curled or bent, correct it before loading.
2
(41 lb. bond) onto the Bypass
2
(43 lb. bond) in
33
3
Paper and Other Media
❖❖❖❖ OHP transparencies
• Load only one OHP transparency at the same time onto the Bypass Tray.
• When loading an OHP transparency onto the Bypass Tray, set the printer
to Transparency mode with the control panel.
• Be careful not to touch the print side of the OHP transparencies, otherwise
the print side gets dirty or damaged, and results in poor print quality.
• When printing on an OHP transparency that has a print side, load it facing
down onto the Bypass Tray.
❖❖❖❖ Adhesive labels
• Load only one adhesive label at the same time onto the Bypass Tray.
• Use adhesive labels in which the whole side can be printed on.
• Do not use adhesive labels having exposed glue.
• If the print side is coated, print quality might be reduced, as the toner
might not fuse well.
❖❖❖❖ Envelopes
• When printing on envelopes, use the Bypass Tray or the Envelope Feeder
Unit.
• Even when the optional Envelope Feeder Unit is not installed, you can se-
lect the sizes for the Envelopes for Tray 2 using the control panel. However, you cannot load the envelopes until optional Envelop Feeder Unit is
installed.
To use the Envelope Feeder Unit, installation of the optional Paper Feed
Unit is required. See “Envelope Feeder Type 2600” in the Setup Guide.
• Specifications of envelopes are as follows:
Metric versionInch version
Weight72 – 90 g/m
Recommended weight
and size
72 g/m
(C6 Env)
2
2
, 114 × 162 mm
• You can load up to 10 envelopes (72 – 90 g/m
19 – 24 lb. bond
24 lb. bond, 37/8 × 71/2 inches
(Monarch)
2
, 19 – 24 lb. bond) onto the
Bypass Tray at the same time, without forcibly pressing them. Confirm
that the envelopes are not damp, and that the top of the stack is not higher
than the limit mark on the side guide. See p.45 “Loading envelopes onto
the Bypass Tray”.
• You can load up to 60 envelopes (72 – 90 g/m
2
, 19 – 24 lb. bond) into optional Envelope Feeder Unit at the same time, without forcibly pressing
them. Confirm that the envelopes are not damp, and that the top of the
stack is not higher than the limit mark on the side guide. See p.47 “Loading
envelopes into the Envelope Feeder Unit”.
34
• Confirm that the print side is facing up when loading onto the Bypass
Tray, and facing down when loading into the optional Envelope Feeder
Unit.
Paper and Other Media Supported by This Printer
• Load the envelopes with the flaps aligned to the left side fence. The flaps
should be securely folded up.
• Confirm that there is no air in the envelopes before loading.
• To get better print quality, it is recommended that you set the right, left,
top, and bottom print margin, to at least 15 mm (0.6 inches) each.
• Do not print on both sides of envelopes.
• Load only one size and type of envelopes at the same time.
• Before loading envelopes, flatten the leading edges (the side being fed into
the printer) of them by running a pencil or ruler across them.
• Before loading envelopes, confirm that they are rectangular in shape.
• Do not use the non-supported envelopes listed on p.29 “Paper weight andnumber of sheets to be set”.
Paper not supported by this printer
Avoid using the following types of paper that are not supported by this printer:
• Paper whose weight is heavier or lighter than the limitation. See p.25 “Paper
Types and Sizes”.
• Bent, folded or creased paper
• Curled or twisted paper
• Torn paper
• Wrinkled paper
• Damp paper
• Paper stuck together
• Paper that is dry enough to emit static electricity
• Paper that has already been printed on, with the exception of preprinted let-
terhead
Note
❒ Ink on paper from an earlier print job, another copier, an inkjet printer or
other device could damage the fusing unit of this printer due to a difference in fusing temperatures.
3
• Coated paper
• Special paper like thermal paper, aluminum foil, carbon paper and conduc-
tive paper
• Heavily textured paper
• Glued paper
• Label paper on which glue or base paper is exposed
• Paper with clips or stapled
• Paper with tape or ribbons attached
• Envelopes in the following conditions:
35
3
Paper and Other Media
• damp
• excessively curled or twisted
• stuck together
• damaged in any way
• with stamps attached
• with windows, holes, perforations, cutouts or embossing
• with metal clasps, string ties or metal folding bars
• designed to be interlocked
• with nicked edges or bent corners
• with rough, wrinkled or laid finishes
• with any exposed adhesive, when the flap is in the sealed or closed posi-
tion
Printable Area
The following shows the printable area for this printer. Be sure to set the print
margins correctly by the application.
4.2mm(1/6 inches)
4.2mm(1/6 inches)
: printable area
A
1
4.2mm(1/6 inches)
4.2mm
(
4.2mm
(
4.2mm(1/6 inches)
1/6 inches)
1/6 inches)
Important
❒ The maximum printable length is 432 mm (17 inches) in the paper feed direc-
tion.
Note
❒ The printable area may vary depending on the paper size, printer language
and printer driver settings.
36
Loading Paper and Other Media
Loading Paper and Other Media
While lifting the front side of the
Loading Paper in the Paper
Tray
Load paper in the optional Paper
Feed Unit by following the procedures below.
BBBB
tray, pull it out of the printer.
Reference
With the paper tray, you can load
up to 250 pages and with the optional Paper Feed Unit, you can
load up to 500 pages at the same
time. For more information about
the type, size and feed direction of
paper that can be loaded in the
tray, see p.25 “Paper Types and
Sizes”.
When you change the paper size
see p.38 “Changing the paper
size”.
Lift the paper tray slightly then
AAAA
pull it out until it stops.
ZCEY430J
Load paper into the tray with the
CCCC
print side down.
Important
❒ Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒ Confirm that paper fits under
the rear guide.
3
ZCEY140J
ZCEY130J
37
Paper and Other Media
3
Carefully slide the paper tray into
DDDD
the printer until it stops.
ZCEY150J
Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Changing the paper size
Important
❒ Confirm that the setting of the pa-
per size dial matches the paper size
and feed direction of the paper in
the tray, otherwise the printer
might be damaged, or printing
problems might occur.
Lift the paper tray slightly then
AAAA
pull it out until it stops. Adjust
the paper size dial to match the
size and feed direction of paper in
the paper tray.
Important
❒ If you want to use the paper size
and feed direction that are not
indicated on the paper size dial,
set the dial to “p”. In this case,
you should set the paper size
using the control panel. See
p.106 “Paper Input Menu”.
While lifting the front side of the
BBBB
tray, pull it out of the printer.
If you load paper larger than A4
CCCC
KKKK or 8
1
/2 ×××× 11 KKKK, you should ex-
tend the tray as follows:
Note
❒ You cannot load paper smaller
than A4 K or 8
1
/2 × 11 K, if the
tray is extended. In this case, return the tray to its standard
length.
A Slide the catches inwards to
unlock the tray.
ZCEY140J
38
ZCEY110J
ZCEY160J
Loading Paper and Other Media
B Slide the tray until it stops.
ZCEY170J
C Return the catches to their orig-
inal positions.
Load paper into the tray with the
EEEE
print side down.
Important
❒ Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒ Confirm that paper fits under
the rear guide.
Carefully slide the paper tray into
FFFF
the printer until it stops.
3
ZCEY130J
Important
❒ Confirm that the catches re-
turn to their original positions securely. If they are not
locked securely, paper misfeeds might occur.
Adjust the rear and side guides to
DDDD
the paper size you want to load.
ZCEY180J
ZCEY150J
Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
ZGDY120J
39
Paper and Other Media
3
Loading Paper in the Bypass
Tray
Reference
With the Bypass Tray, you can
load up to 100 pages at the same
time. For more information about
the type, size and feed direction of
paper that can be loaded in the
tray, see p.25 “Paper Types and
Sizes”.
Note
❒ If you set custom size paper, you
should set the paper size using the
printer driver. Also, use the control panel to set the custom size setting.
Open the Bypass Tray.
AAAA
Note
❒ If you load A4K or lager, or
1
/2 × 11 Kor larger, slide out
8
the Bypass Tray extension (A)
and then flip it open (B).
Adjust the side guides to the pa-
CCCC
per width.
ZGDY210J
40
Slide the side guides outward,
BBBB
and load paper until it stops with
the print side up.
ZGDY190J
ZGDY200J
ZGDY220J
Important
❒ Confirm that paper fits under
the side guides.
Loading Paper and Other Media
Set the paper size and feed direc-
DDDD
tion using the control panel as follows:
A Press {{{{Menu}}}}.
On Line
Job Reset
PowerErrorData In
Menu
Escape
EnterForm Feed
“Menu” appears on the panel
display.
B Press {{{{TTTT}}}} or {{{{UUUU}}}} to “Paper In-
put” menu.
Menu
Paper Input
E Press {{{{TTTT}}}} or {{{{UUUU}}}} to select the
paper size you want to use.
Bypass Size:
8 1/2 x 11
F Press {{{{Enter #}}}} to apply the set-
ting. Wait for a while.
Bypass Size:
*8 1/2 x 11
The screen returns to step C in
a few seconds.
G After the panel display chang-
es, press {{{{On Line}}}}.
On Line
Job Reset
Menu
Escape
EnterForm Feed
3
C Press {{{{Enter #}}}}.
On Line
Job Reset
PowerErrorData In
Menu
Escape
EnterForm Feed
The following message appears
on the panel display.
Paper Input:
Bypass Size
D Press {{{{Enter #}}}}.
Bypass Size:
*11 x 17
PowerErrorData In
"Ready" appears on the panel
display.
Ready
Start printing with the computer.
EEEE
41
3
Paper and Other Media
Loading custom sized paper in the
Bypass Tray
Important
❒ The settings of custom sized paper
that take effect are not the settings
made on the control panel but the
settings made in the printer driver.
There is no need to change the settings on the control panel. However, when using a printer driver
other than RPCS, you will need to
change the settings on the control
panel.
❒ Applications that do not allow a
custom paper size to be set cannot
print on custom sized paper.
Note
❒ If you print on A3 or longer sheets,
prints may become blurred.
Press {{{{Enter #}}}}.
CCCC
Paper Input:
Bypass Size
The following message appears on
the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Cus-
DDDD
tom Size".
Bypass Size:
Custom Size
Press {{{{Enter #}}}}.
EEEE
The following message appears on
the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
FFFF
length in the feed direction, and
then press {{{{Enter #}}}}.
Press {{{{Menu}}}}.
AAAA
On Line
Job Reset
PowerErrorData In
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Pa-
BBBB
per Input" menu.
Menu
Escape
EnterForm Feed
Menu
Paper Input
Custom Size:
Horiz. 11.69 "
The screen to enter the size along
the length appears.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
GGGG
size along the length of the feed
direction, and then press {{{{Enter#}}}}.
Custom Size:
Vert. 8.27 "
The screen returns to step
few seconds.
Press {{{{On Line}}}}.
HHHH
Ready
"Ready" appears on the panel display.
D
in a
42
Setting the Bypass Tray Paper Type
To m ake sure printing is done correctly, you must specify one of the following for the type of sheets loaded in the
tray:
• Plain paper, Recycled paper, Special paper, Color paper, Letterhead, Preprinted, Labels, Bond
paper, Cardstock, Transparencies,
Thick paper
Important
❒ When you load thick paper or
transparencies in the Bypass Tray,
always specify the type of paper.
Duplex printing is not possible on
paper in a tray for which Thick paper or Transparency has been set.
Press {{{{Menu}}}}.
AAAA
On Line
Menu
Loading Paper and Other Media
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Pa-
DDDD
per Type".
Paper Input:
Paper Type
Press {{{{Enter #}}}}.
EEEE
The following message appears on
the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "By-
FFFF
pass Tray", and then press {{{{Enter
#}}}}.
Paper Type:
Bypass Tray
The screen to select the paper type
appears.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
GGGG
type of paper you have loaded,
and then press {{{{Enter #}}}}.
3
Job Reset
PowerErrorData In
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Pa-
BBBB
per Input" menu.
Escape
EnterForm Feed
Menu
Paper Input
Press {{{{Enter #}}}}.
CCCC
The following message appears on
the panel display.
Bypass Tray:
Thick Paper
The screen returns to step
few seconds.
Press {{{{On Line}}}}.
HHHH
Ready
"Ready" appears on the panel display.
F
in a
43
Paper and Other Media
3
Loading Paper in the Optional
Paper Tray
Reference
With the Paper Feed Unit, you can
load up to 500 pages at the same
time.
For more information about the
type, size and feed direction of paper that can be loaded in the tray,
see p.25 “Paper Types and Sizes”.
Important
❒ If the printer is equipped with the
optional tray(s), do not slide out
more than one tray at the same
time. If you do, the printer might
fall down.
❒ Confirm that the setting of the pa-
per size dial matches the paper size
and feed direction of the paper in
the tray. If different, the printer
might be damaged, or printing
problems might occur.
Important
❒ If you want to use paper sizes or
feed directions that are not listed on the paper size dial, adjust
the dial to “p”. In this case, you
should set the paper size using
the control panel. See p.106 “Pa-
per Input Menu”.
While lifting the front side of the
BBBB
tray, pull it out of the printer.
Adjust the rear and side guides to
CCCC
the paper size you want to load.
ZDDP330E
44
Lift the paper tray slightly then
AAAA
pull it out until it stops. Adjust
the paper size dial to match the
size and feed direction of paper in
the Paper Feed Unit.
ZGDY250E
ZCEY230J
Load paper into the paper tray
DDDD
with the print side down.
Loading Paper and Other Media
Loading Envelopes
As there are many kinds of envelopes,
be sure to check if those to be used are
supported by this printer.
Reference
For more information about envelopes, see p.33 “Types of Paper and
Other Media”.
Important
❒ Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
❒ Confirm that paper fits under
the rear guide.
While lifting the front of the tray,
EEEE
place the tray into the printer.
Then slide it inside until it stops.
ZCEY260J
ZDDP340E
Important
❒ Even when the optional Envelope
Feeder Unit is not installed, you
can select the sizes for the envelopes for Tray 2 using the control
panel. However, you cannot load
the envelopes until the optional
Envelope Feeder Unit is installed.
❒ To install the Envelope Feeder
Unit, the optional Paper Feed Unit
must be installed. See “EnvelopeFeeder Type 2600” in the Setup
Guide.
Loading envelopes onto the Bypass Tray
Reference
With the Bypass Tray, you can
load up to 10 envelopes at the same
time. For more information about
envelopes, see p.33 “Types of Paper and Other Media”.
3
Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Open the Bypass Tray.
AAAA
ZGDY190J
45
Paper and Other Media
3
Load envelopes until they stop,
BBBB
with the print side up and the
sides of the flaps on the left as
shown below.
Important
❒ Confirm that the envelope flaps
are securely folded down, and
that there is no air inside the envelopes.
Note
❒ Confirm that the top of the stack
is not higher than the limit mark
on the side guides.
❒ Do not push the stack of enve-
lopes with too much force.
ZGDY411J
Set the envelope size and feed di-
DDDD
rection using the control panel as
follows:
A Press {{{{Menu}}}}.
On Line
Job Reset
PowerErrorData In
Menu
Escape
EnterForm Feed
“Menu” appears on the panel
display.
B Press {{{{UUUU}}}} or {{{{TTTT}}}} to display
“Paper Input” menu.
Menu:
Paper Input
C Press {{{{Enter #}}}}.
On Line
Menu
46
Slide the side guides against the
CCCC
edge of the envelope stack.
Note
❒ Confirm that the edges of enve-
lopes fit under the side guides.
Job Reset
PowerErrorData In
Escape
EnterForm Feed
The following message appears.
Paper Input:
Bypass Size
D Press {{{{Enter #}}}}.
Loading Paper and Other Media
E Press {{{{UUUU}}}} or {{{{TTTT}}}} to select the
envelope type you want to use.
Reference
For information about types
of envelopes you can select,
see p.25 “Paper and Other
Media Supported by This
Printer”.
F Press {{{{Enter #}}}} to apply the set-
tings. Wait for a while.
G After the panel display chang-
es, press {{{{On Line}}}}.
On Line
Job Reset
PowerErrorData In
Menu
Escape
EnterForm Feed
Loading envelopes into the Envelope
Feeder Unit
Important
❒ With the optional Envelope Feeder
Unit, you can load up to 60 envelopes at the same time. For more
information about envelopes, see
p.33 “Types of Paper and Other
Media”.
Slide the optional Paper Feed
AAAA
Unit (Tray 2) out until it stops.
Next, lift it slightly, then slide it
out.
3
"Ready" appears on the panel
display.
Ready
Start printing with the computer.
EEEE
Note
❒ Keep the paper tray with paper
in a cool and dry place.
Prepare the Envelope Feeder
BBBB
Unit.
While pinching the side guides,
CCCC
slide them outward until they
stop. While pinching the rear
guide, slide it toward the back.
ZDDP330E
ZGDY260E
47
Paper and Other Media
3
Push the bottom plate down until
DDDD
it locks into place.
Load envelopes into the Envelope
EEEE
Feeder Unit, with the print side
down and the flap on the left as
shown in the illustration.
ZDDP360E
While pinching the side guides,
FFFF
slide them along the edge of the
envelope stack.
While pinching the rear guide,
GGGG
slide it along the edge of the envelope stack.
ZGDY370E
48
ZDDP380E
Important
❒ Confirm that the envelope flaps
are securely folded down, and
that there is no air inside the envelopes.
Note
❒ Confirm that the top of the stack
is not higher than the limit mark
on the side guides.
❒ Confirm that the envelopes fit
under the side guides.
❒ Do not push the stack of enve-
lopes with too much force.
While lifting the front of the tray,
HHHH
place it into the printer. Then
slide it until it stops.
Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
ZGDY390E
Loading Paper and Other Media
Set the envelope size and feed di-
IIII
rection using the control panel as
follows:
A Press {{{{Menu}}}}.
On Line
Job Reset
PowerErrorData In
“Menu” appears on the panel
display.
B Press {{{{UUUU}}}} or {{{{TTTT}}}} to display
“Paper Input” menu.
Menu
Escape
EnterForm Feed
Menu:
Paper Input
C Press {{{{Enter #}}}}.
On Line
Job Reset
Menu
Escape
EnterForm Feed
D Press {{{{UUUU}}}} or {{{{TTTT}}}} to display
“Tray Paper Size”.
Paper Input:
Tray Paper Size
E Press {{{{Enter #}}}}.
The following message appears
on the panel display.
Tray Paper Size:
Tray 1
F Press {{{{UUUU}}}} or {{{{TTTT}}}} to display
“Tray 2”.
Tray Paper Size:
Tray 2
G Press {{{{Enter #}}}}.
H Press {{{{UUUU}}}} or {{{{TTTT}}}} to select the
envelope type you want to use.
Reference
For more information about
types of envelopes you can
select, see p.25 “Paper and
Other Media Supported by
This Printer”.
I Press {{{{Enter #}}}}. Wait for a
while.
3
PowerErrorData In
The following message appears
on the panel display.
Paper Input
Bypass Size
49
Paper and Other Media
J After the panel display chang-
es, press {{{{On Line}}}}.
3
On Line
Job Reset
PowerErrorData In
"Ready" message appears on
the control panel.
Menu
Escape
EnterForm Feed
Ready
Start printing with the computer.
JJJJ
50
4. Sample Print/Locked Print
Sample Print
Use this function to print only the first
set of a multiple-set print jobs. The remaining sets are saved on the optional Hard Disk Drive in the printer. The
saved job can be printed or canceled
from the printer's control panel.
Important
❒ Turning the printer off deletes any
documents or error logs stored on
the optional hard disk drive.
Limitation
❒ To use this function, the optional
Hard Disk Drive must be installed
on the printer.
Note
❒ If the application has a collate op-
tion, confirm that it is not selected
before sending a print job. By default, sample print jobs are automatically collated by the printer
driver. If the collate option is selected from the application print
dialog box, more pages than intended may be printed.
❒ You can identify the file you want
to print by the User ID and the
time when the job was stored.
❒ The actual number of pages the
printer can save depends on the
contents of the print images. For
example, the printer can save up to
30 jobs or 1,000 pages. It depends
on the data volume.
❒ If the first set of the sample print
file is not as you expected and you
do not want to print the remaining
sets, delete the sample print file using the control panel. If you print
the remaining sets of the sample
print file, the job in the printer is
deleted automatically.
Printing a Sample Print File
The following procedure describes
how to print a sample print file with
the PCL printer driver. For information about how to print a sample print
file with the PostScript printer driver,
see the PostScript 3 Operating Instructions Supplement included on
the CD-ROM. For more information
about RPCS printer driver, see Help.
From an application, select the
AAAA
menu command to print.
The print dialog box appears.
Open the Printer Properties.
BBBB
From the [Job Type:] box on the
CCCC
[Setup] tab, select [Sample Print].
Click the [Details...] button.
DDDD
In the [User ID:] box, type a User ID
EEEE
of up to eight alphanumeric characters.
Note
❒ This is used to identify the user
associated with a job.
❒ The User ID can consist of up to
eight alphanumeric (a-z, A-Z, 0-
9) characters.
51
Sample Print/Locked Print
4
Click [OK].
FFFF
After making all desired settings,
GGGG
click [OK].
Start printing from the applica-
HHHH
tion's print dialog box.
The sample print job is sent to the
printer and the first set is printed.
Check the print job to confirm
IIII
whether the settings are acceptable.
If the settings are fine, go to step
to print the rest of the print job.
If not, you can delete the saved job.
See p.53 “Deleting a Sample Print
File”
On the printer's control panel,
JJJJ
press {{{{Menu}}}}.
On Line
Job Reset
Menu
Escape
Press {{{{Enter #}}}}.
LLLL
On Line
Job Reset
PowerErrorData In
The following message appears on
J
the panel display.
Menu
Escape
EnterForm Feed
Sample Print:
08:56 ABCD1234
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
MMMM
file you want to print, and then
press {{{{Enter #}}}}.
Select Action:
Print File
EnterForm Feed
PowerErrorData In
“Menu” appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
KKKK
“Sample Print“ menu.
Menu:
Sample Print
Note
❒ If you want to cancel the sample
print file, press {{{{Escape}}}}.
Press {{{{Enter #}}}}.
NNNN
The following message appears on
the panel display.
Qty: 1(1-999)
Press # to Print
Press {{{{UUUU}}}} or {{{{TTTT}}}} to enter the
OOOO
number of sets.
Note
❒ You can enter up to 999 sets.
Qty: 6(1-999)
Press # to Print
52
Sample Print
Press {{{{Enter #}}}} to print the file.
PPPP
The following message appears on
the panel display.
Processing...
Note
❒ If you are not satisfied with the
first printout of the sample print
file and do not want to print the remainder, the job in the printer is
deleted automatically.
Deleting a Sample Print File
If you are not satisfied with the printout, delete the sample print file. Then
revise it and print again until the settings are fine.
Press {{{{Menu}}}}.
AAAA
On Line
Job Reset
Menu
Escape
Press {{{{Enter #}}}}.
CCCC
On Line
Job Reset
PowerErrorData In
The following message appears on
the panel display.
Menu
Escape
EnterForm Feed
Sample Print:
08:56 ABCD1234
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
DDDD
file you want to delete, and then
press {{{{Enter #}}}}.
The following message appears on
the panel display.
Select Action:
Print File
4
EnterForm Feed
PowerErrorData In
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
BBBB
"Sample Print" menu .
Menu:
Sample Print
Note
❒ If you want to cancel the dele-
tion of a sample print file, press
{{{{Escape}}}}.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "De-
EEEE
lete File", and then press {{{{Enter #}}}}.
08:56 ABCD1234
Press# to Delete
Press {{{{Enter #}}}} to delete the file.
FFFF
The following message appears on
the panel display.
Deleted
53
Sample Print/Locked Print
4
Press {{{{On Line}}}}.
GGGG
On Line
Job Reset
PowerErrorData In
"Ready" appears on the panel display.
Menu
Escape
EnterForm Feed
Ready
Checking the Error Log
Limitation
❒ You can view only the latest 20 er-
ror logs of all.
Press {{{{Enter #}}}}.
CCCC
On Line
Job Reset
PowerErrorData In
The following message appears on
the panel display.
Menu
Escape
EnterForm Feed
Sample Print:
08:56 ABCD1234
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display “Error
DDDD
File(s)”.
Sample Print:
Error File(s)
Press {{{{Menu}}}}.
AAAA
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
BBBB
"Sample Print" menu.
Menu:
Sample Print
Press {{{{Enter #}}}}.
EEEE
The following message appears on
the panel display.
Error File(s):
06:52 ABCD1234
Note
❒ You can check the other error
logs by using {{{{TTTT}}}} or {{{{UUUU}}}}.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to check "Error
FFFF
File(s)", and then press {{{{Enter #}}}}.
The following message appears on
the panel display.
Sample Print:
Error File(s)
54
Press {{{{On Line}}}}.
GGGG
Sample Print
On Line
Job Reset
PowerErrorData In
"Ready" appears on the panel display.
Menu
Escape
EnterForm Feed
Ready
4
55
4
Sample Print/Locked Print
Locked Print
Use this function to maintain privacy
when printing confidential documents. Documents will not be printed
out automatically, unless a password
is entered, using the control panel after sending the print job.
Important
❒ Turning the printer off deletes any
documents or error logs stored on
the optional hard disk drive.
Limitation
❒ To use this function, the optional
Hard Disk Drive must be installed
on the printer.
Printing a Locked Print File
The following procedure describes
how to print a locked print file with
the PCL printer driver. For information about how to print a locked print
file with the PostScript printer driver,
see the PostScript 3 Operating Instructions Supplement included on
the CD-ROM. For more information
about RPCS printer driver, see Help.
From an application, select the
AAAA
menu command to print.
The print dialog box appears.
Note
❒ If the application has a collate op-
tion, confirm that it is not selected
before sending a print job. By default, locked print jobs are automatically collated by the printer
driver. If the collate option is selected from the application print
dialog box, more pages than intended may be printed.
❒ You can identify the file you want
to print by the User ID and the
time when the job was stored.
❒ The actual number of pages the
printer can save depends on the
contents of the print images. For
example, the printer can save up to
30 jobs or 1,000 pages. It depends
on the data volume.
❒ After the locked print file is print-
ed, the job in the printer is deleted
automatically.
Open the Printer Properties.
BBBB
From the [Job Type:] box on the
CCCC
[Setup] tab, select [Locked Print].
Click the [Details:] button.
DDDD
In the [User ID:] box, type a User ID
EEEE
of up to eight alphanumeric characters.
Note
❒ This is used to identify the user
associated with a job.
❒ The User ID can consist of up to
eight alphanumeric (a-z, A-Z, 0-
9) characters.
In the [Password:] box, type a pass-
FFFF
word of four digits.
Note
❒ The password must be four dig-
its (0-9).
56
Click [OK].
GGGG
After making all desired settings,
HHHH
click [OK].
Locked Print
Start printing from the applica-
IIII
tion's print dialog box.
The locked print job is sent to the
printer.
On the printer's control panel,
JJJJ
press {{{{Menu}}}}.
On Line
Job Reset
PowerErrorData In
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display
KKKK
"Locked Print" menu.
Menu
Escape
EnterForm Feed
Menu:
Locked Print
Press {{{{Enter #}}}}.
LLLL
On Line
Job Reset
PowerErrorData In
Menu
Escape
EnterForm Feed
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display a file
MMMM
you want to print, and then press
{{{{Enter #}}}}.
The following message appears on
the panel display.
Password:
[0---]
Enter the password you entered
NNNN
in step
A Press {{{{UUUU}}}} or {{{{TTTT}}}} to enter the
leftmost digit of the password.
.
FFFF
Password:
[1---]
B Press {{{{Enter #}}}}.
The next digit appears.
Password:
[*2--]
Note
❒ If you want to change the
locked print file, press {{{{Es-cape}}}}.
C Repeat steps AAAA and BBBB to enter
the remaining digit of the password, and the press {{{{Enter #}}}}.
If the password is not correct,
the following message appears
and the panel display returns to
the password menu. Reset or
reenter the password.
4
The following message appears on
the panel display.
Locked Print
08:56 ABCD1234
Invalid Password
Try Again
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Print
OOOO
File", and then press {{{{Enter #}}}}.
Note
❒ If you want to change the
locked print file, press {{{{Escape}}}}.
57
Sample Print/Locked Print
4
Press {{{{Enter #}}}}.
PPPP
The following message appears on
the panel display.
08:56 ABCD1234
Press # to Print
Press {{{{Enter #}}}} to print the file.
QQQQ
Processing...
Deleting the Locked Print File
Press {{{{Menu}}}}.
AAAA
On Line
Job Reset
Menu
Escape
Press {{{{Enter #}}}}.
CCCC
On Line
Job Reset
PowerErrorData In
Menu
Escape
EnterForm Feed
Locked Print:
08:56 ABCD1234
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
DDDD
file you want delete, and then
press {{{{Enter #}}}}.
Password:
[0---]
EnterForm Feed
PowerErrorData In
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
BBBB
"Locked Print" menu.
Menu:
Locked Print
Enter the password of the locked
EEEE
print file.
A Press {{{{UUUU}}}} or {{{{TTTT}}}} to enter the
leftmost digit of the password.
Password:
[1---]
B Press {{{{Enter #}}}}.
The next digit appears.
Password:
[*2--]
Note
❒ If you want to change the
locked print file, press {{{{Es-cape}}}}.
58
Locked Print
C Repeat steps AAAA and BBBB to enter
the remaining password digits,
and then press {{{{Enter #}}}}.
If the password is not correct,
the following message appears
and the panel display returns to
the password menu. Reenter
the password.
Invalid Password
Try Again
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display “De-
FFFF
lete File”.
Select Action:
Delete File
Press {{{{Enter #}}}}.
GGGG
The following message appears on
the panel display.
08:56 ABCD1234
Press# to Delete
Note
❒ If you want to change the
locked print file, press {{{{Escape}}}}.
Press {{{{Enter #}}}}.
HHHH
Press {{{{On Line}}}}.
IIII
On Line
Job Reset
PowerErrorData In
"Ready" appears on the panel display.
Menu
Escape
EnterForm Feed
Ready
Checking the Error Log
Limitation
❒ You can view only the latest 20 er-
ror logs of all.
Press {{{{Menu}}}}.
AAAA
On Line
Job Reset
Menu
Escape
4
The following message appears on
the panel display.
Deleted
EnterForm Feed
PowerErrorData In
"Menu" appears on the panel display.
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the
BBBB
"Locked Print" menu.
Menu:
Locked Print
59
Sample Print/Locked Print
4
Press {{{{Enter #}}}}.
CCCC
On Line
Job Reset
PowerErrorData In
The following message appears on
the panel display.
Menu
Escape
EnterForm Feed
Locked Print:
08:56 ABCD1234
Press {{{{TTTT}}}} or {{{{UUUU}}}} to display “Error
DDDD
File(s)”.
Locked Print:
Error File(s)
Press {{{{TTTT}}}} or {{{{UUUU}}}} to check "Error
FFFF
File(s)", and then press {{{{Escape}}}}.
On Line
Job Reset
PowerErrorData In
The following message appears on
the panel display.
Menu
Escape
EnterForm Feed
Locked Print:
Error File(s)
Note
❒ Press {{{{Escape}}}} to return to the
previous menu.
Press {{{{On Line}}}}.
GGGG
ZDDS024N
Press {{{{Enter #}}}}.
EEEE
The following message appears on
the panel display.
Error File(s):
06:52 ABCD1234
On Line
Job Reset
PowerErrorData In
"Ready" appears on the panel display.
Menu
Escape
EnterForm Feed
Ready
60
5. Troubleshooting
Error & Status Messages on the Control
Panel
Messages/Second messagesDescriptionSolution
Call Service: EC
Power Off On
/If Error Reoccur
Call Service
Change Setting
Tray #
/Paper Size:
Paper Type:
An error has occurred in the
printer.
The paper type and size setting on the tray differs from
the setting on the driver.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
Load { paper size and type }
paper with the selected feed
direction into tray. Printing
will not automatically resume
if the paper type, size and direction setting is incorrect.
Make sure that the paper size,
feed directions and paper type
set in the printer driver and on
the control panel are the same.
There are two methods to
resume printing.
A
Use the control panel to set
the correct paper type, size
and direction of the paper
in tray.
B
Press {{{{Form Feed}}}} and select the tray with the control panel.
Cannot Check
Signal in Ad hoc
Close Duplex
Unit Cover
The signal strength for the
wireless LAN cannot be
checked because "Ad hoc" is
selected in "Comm.Mode" for
"IEEE 802.11b" in the Host Interface menu.
The cover of the optional Duplex Unit is open.
You can make to setting to
print disregarding the error
message.
Reference
See “Ppr.Size Error” in
p.115 “Maintenance Menu
Parameters”.
Change the Transmission
mode to [Infrastructure] in the
Host Interface settings.
Close the cover of the optional
Duplex Unit.
61
Troubleshooting
Messages/Second messagesDescriptionSolution
5
Close
Front Cover
Close Rear/Paper
Exit Cover
Close
Mailbox Cover
Close Upper
Tray Cover
Energy Save ModeThe printer is in Energy Saver
Hardware Problem DIMAn error has occurred in the
Hardware Problem
Ethernet
The front cover is open.Close the front cover.
The paper exit cover or the
rear cover is open.
The cover of the Mailbox is
open.
The cover of the output 1-bin
Tray is open.
mode.
printer.
An error has occurred in the
optional Network Interface
Board.
Close the paper exit cover or
the rear cover.
Close the cover of the Mailbox.
Close the cover of the output
1-bin Tray.
Wait for a while.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn off the power
switch and then on. If the message appears again, call your
sales or service representative.
Turn off the power switch .
Replace the Network Interface
Board and turn on the power
switch. See “Network Interface Board Type 2610” in the Setup
Guide.
62
Turn off the power switch, remove the Network Interface
Board and turn on the power
switch.
Note
❒ If you remove the Net-
work Interface Board, you
cannot print over the network. You can send a print
jobs to the printer only via
a parallel cable connection.
Error & Status Messages on the Control Panel
Messages/Second messagesDescriptionSolution
Hardware Problem
HDD
Hardware Problem
IEEE1394
An error has occurred in the
optional Hard Disk Drive.
An error has occurred in the
optional 1394 Interface Unit.
First, turn the power switch
off and then on, If the message
appears again, call your sales
or service representative.
Turn off the power switch. Replace the Hard Disk Drive and
turn on the power switch. See
“Hard Disk Drive Type 2600” in
the Setup Guide.
Turn off the power switch. Remove the Hard Disk Drive
and turn on the power switch.
Note
❒ If the Hard Disk Drive is
not installed, you cannot
send the sample print job,
locked print job and
do wn load th e font to Hard
Disk Drive using the PS
Utility for Mac.
First, turn the power switch
off and then on, If the message
appears again, call your sales
or service representative.
5
Hardware Problem
IEEE 802.11b
An error has occurred in the
optional 802.11b Interface
Unit.
Turn off the power switch. Replace the 1394 Interface Unit
and turn on the power switch.
See “1394 Interface Unit Type 4510” in the Setup Guide.
Turn off the power switch, remove the 1394 Interface Unit
and turn on the power switch.
Note
❒ If you remove the 1394 In-
terface Unit, you cannot
send print jobs via the 1394
Interface Unit. You can
only send print jobs to the
printer via the parallel cable connection.
Replace the IEEE 802.11b
board.
63
Troubleshooting
Messages/Second messagesDescriptionSolution
5
Hardware Problem
NV-RAM
Hardware Problem
Option RAM
An error has occurred in the
printer.
An error has occurred in the
optional Memory Unit.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
Turn off the power switch, Replace the Memory Unit, and
then turn on the power
switch. See "Memory Unit TypeB 64MB" in the Setup
Guide.
Turn off the power switch, remove the Memory Unit, and
then turn on the power
switch.
Note
❒ If you remove the Memory
Unit, you must set up the
option with the printer
driver. If you are using
Windows 95/98/Me, Windows 2000/Windows XP
and Windows NT 4.0, see
"Installing the Printer Driver and Software" in the Setup
Guide.
❒ In this case, you might not
be able to print complex
print jobs.
64
Hardware Problem
Shift Tray
Hardware Problem
Parallel I/F
Hardware Problem
USB
An error has occurred in the
shift motor of the shift tray.
An error has occurred in the
parallel I/F.
There is a problem related to
the Universal Serial Bus Connection and Hardware.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
If you use the parallel I/F, replace the interface cable that
caused the error. If the message appears again, contact
your sales or service representative.
First, turn the power switch
off and then on, If the message
appears again, call your sales
or service representative.
Error & Status Messages on the Control Panel
Messages/Second messagesDescriptionSolution
HDD FullThe maximum HDD area size
for form/font has been exceeded.
HDD FullThe optional Hard Disk Drive
is full. The sample print job or
locked print job to be sent
from the computer is too large
to store.
HDD Not InstalledYou cannot print the sample
print and the locked print
jobs, because the optional
Hard Disk Drive is not installed.
Hex Dump ModeThe printer is in Hex Dump
Mode.
I/O Buffer OverflowThere is too much data for the
I/O buffer to handle.
Delete the disused form/font
types.
Delete any unn ecessary stored
files.
Install the Hard Disk Drive.
See “Hard Disk Drive Type 2600” in the Setup Guide.
Wait for a while. If the "Hex
Dump Mode" message does
not change, on the panel display press {{{{On Line}}}} to return
to the "Ready" condition.
Make sure the interface cable
is inserted into the printer and
your computer securely.
Make sure the interface cable
is not damaged or broken.
5
Invalid Password
Try Again
Load Correct
Size Paper
/Press #
to Continue
The password was not entered correctly.
The paper size setting on the
tray differs from that of actual
paper size in the tray.
Increase the size of the I/O
buffer.
Wait for two seconds until the
previous display appears.
Then enter the password correctly.
Load { paper size } paper of
the selected feed direction and
paper size into the tray. Printing will not automatically
resume if the paper size and
direction setting is incorrect.
Make sure that the paper feed
directions set in the printer
driver and on the control panel are the same. There are two
methods to resume printing.
A
Use the control panel to set
the correct paper size and
direction of the paper in
tray. Then press {{{{Enter #}}}}.
B
Press {{{{Form Feed}}}} and select the tray with the control panel.
65
Troubleshooting
Messages/Second messagesDescriptionSolution
5
Load Paper
/Paper Size:
Paper Type:
Load Paper Tray #
/Paper Size:
Paper Type:
Menu Protected
Cannot Change
No Files ExistThere are no files available for
OfflineThe printer is offline.If you want to bring the print-
Output Tray ChangedThe output tray has been
The paper type and size settings for this tray do not
match the size and type of paper actually loaded.
There is no paper left in this
tray.
The menu is protected and the
settings cannot be changed.
the sample print job or the
locked print job.
changed. The tray in the paper
feed path is not set correctly
when the printer receives the
print job.
Load paper into the tray indicated, then press {{{{Enter #}}}} to
resume printing. Or press
{{{{Form Feed}}}} and select the tray
that holds a different type of
paper. To cancel printing,
press {{{{Job Reset}}}}. Then press
{{{{Enter #}}}}.
Load paper into the tray indicated.
Wait for two seconds until the
previous display appears.
Wait for two seconds until the
previous display appears.
er online. Press {{{{On Line}}}}.
Select the output tray correctly.
Paper Invalid for Duplex:Tray
#
/Change Setting
or Form Feed
P= XX I= XXXXXXXX
Power Off On
/If Error Reoccur
Call Service
Print OverrunA Print overrun occurred on a
Printing...———Wait for a while.
Processing...The printer is processing in-
A paper setting for the selected tray is not supported for
duplex printing.
#: tray number
A controller error. The SC
number indicates the problem.
file being printed. Only a part
of the data on the page will be
printed, and the print job is
suspended, or the current
print job has been canceled.
ternally.
Change the paper setting with
the control panel. Or press
{{{{Form Feed}}}} several times until a tray with supported paper settings appears on the
panel display.
Or press {{{{Job Reset}}}} to cancel
the print job.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
To print the image correctly,
add memory to the printer or
reduce the resolution of the
image.
Wait for a while.
66
Error & Status Messages on the Control Panel
Messages/Second messagesDescriptionSolution
ReadyThe printer is online and
ready to make prints.
Remove Misfeed
Duplex Unit
/Open Duplex
Unit Cover
Remove Misfeed
Internal Path
/Open Front Cover
Remove Misfeed
Mailbox
/Open
Mailbox Cover
Remove Misfeed
Paper Exit Cover
/Open Paper
Exit Cover
Remove Misfeed
Paper Tray
/Remove Misfeed
Paper Tray
There is misfeed in the Duplex
Unit.
There is a misfeed in the printer.
There is a misfeed in the Mailbox.
There is a misfeed in the paper
exit cover.
There is a misfeed in the printer.
If you want to take the printer
offline, press {{{{On Line}}}}.
Remove the misfed paper.
Remove the misfed paper. See
p.82 “Removing Misfed Paper”.
Remove the misfed paper.
Remove the misfed paper.
5
Remove the misfed paper. See
p.82 “Removing Misfed Paper”.
Remove Misfeed
Upper Tray Unit
/Open Upper
Tray Cover
Remove Paper
All Output Trays
Remove Paper
from Upper Tray
Remove Paper
Mailbox Tray #
Remove Paper
Standard Tray
Replace
Maintenance Kit
There is a misfeed in the upper tray unit.
All output trays are full, and
the print job is suspended.
The upper tray is full, and the
print job is suspended.
The Mailbox is full, and the
print job is suspended.
The standard tray is full, and
the print job is suspended.
It is time to replace parts included in the Maintenance
Kit.
Remove the misfed paper.
Remove paper from all output
trays, and the print job will be
resumed automatically.
Remove paper from the upper
tray, and the print job will be
resumed automatically.
Remove paper from the Mailbox, and the print job will be
resumed automatically.
Remove paper from the standard tray, and the print job will
be resumed automatically.
Replace parts. See p.144
“MAINTENANCE KIT Type
2600”.
67
Troubleshooting
Messages/Second messagesDescriptionSolution
5
Replace
Toner Cartridge
Reset Fusing
Unit Correctly
Reset Toner
Cartridge
Reset Tray #
Correctly
The toner cartridge is not set
correctly or toner is almost
run out.
The toner dust is full.Prepare a new toner cartridge.
The fusing unit is not set correctly.
The toner cartridge is not set
correctly.
The toner cartridge is not set
installed.
The input paper tray is not set
correctly.
Set the toner cartridge correctly. See p.90 “Replacing the
Toner Cartridge”.
If the image density gets too
light, replace the toner cartridge with a new one. See
p.90 “Replacing the Toner
Cartridge”.
Set the fusing unit correctly,
or set the proper fusing unit.
Set the toner cartridge correctly. See p.90 “Replacing the
Toner Cartridge”.
If the cartridge is installed,
close the front cover and turn
the off power switch and then
on. If the message appears
again, contact your sales or
service representative.
Set the input paper tray correctly.
Resetting Job...The print job is being reset.Wait for a while.
SC XXX-X
Power Off On
If Error Reoccur
Call Service
SC2001An error has occurred in the
Toner Is Almost
Empty
Waiting...The printer is waiting for the
Warming Up...The printer is warming up or
An error has occurred.First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn the power switch
resident font RAM.
The toner is almost run out.Prepare a new toner cartridge.
next print job.
toner is being supplied.
off and then on. If the message
appears again, call your sales
or service representative.
If the image density gets too
light, replace the toner cartridge with a new one. See
p.90 “Replacing the Toner
Cartridge”.
Wait for a while.
Wait until the panel display
change the "Ready".
68
Error & Status Messages on the Control Panel
Getting Printer Information over the Network
Printer current status
You can check the printer's status using the telnet command.
❖❖❖❖ telnet
Use the status command.
❖❖❖❖ UNIX
Use the lpq or lpstat command or stat parameter of rsh, rcp, or ftp.
Reference
For more information, see “Remote Maintenance by Telnet (mshell)” in the
Network Printing Guide is provided on the CD-ROM labeled “Operating
Instructions”.
MessagesDescriptionComments
Call Service CenterThere is a malfunction in the
printer.
Cover Open: Duplex UnitThe cover of the optional Du-
plex Unit is open.
Cover Open: Front CoverClose the front cover.Close the front cover.
Cover Open: MailboxThe cover of the Mailbox is
open.
Cover Open: Paper Exit/RearThe paper exit cover or the
rear cover is open.
Cover Open: Upper TrayThe upper tray cover is open.Close the upper tray cover.
Empty: TonerThe toner cartridge is empty.Replace the new toner car-
Energy Saver ModeThe printer is in Energy Save
Energy Saver Mode 1
Error: HDD BoardAn error has occurred in the
IEEE 802.11b Card ErrorThe optional IEEE 802.11b
Mode.
optional Hard Disk Drive.
board or the optional IEEE
802.11b card is not installed.
Turn the printer off and on.
Close the cover of the optional
Duplex Unit.
Close the cover of the Mailbox
cover.
Close the paper exit cover or
the rear cover.
tridge.
Wait for a while.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
Install the optional IEEE
802.11b board or the optional
IEEE 802.11b card.
5
IEEE 802.11b Card or Board
Error
An error has occurred in the
optional IEEE 802.11b board
or the optional IEEE 802.11b
card
First, turn the power switch
off and then on. If the message
appears again, set the optional
IEEE 802.11b board. If the
message still appears, call
your sales or service representative.
69
Troubleshooting
MessagesDescriptionComments
5
NVRAM ErrorAn error has occurred in the
printer.
Error: IEEE 1394 BoardAn error has occurred in the
optional 1394 Interface Unit.
Error: Memory SwitchAn error has occurred in
printer.
Error: Optional RAMAn error has occurred in the
optional Memory Unit.
Error: Parallel I/F BoardAn error has occurred in the
parallel interface board.
Full: Mailbox Tray 1The output tray 1 of the op-
tional Mailbox is full.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
Remove paper from the output tray 1 of the optional Mailbox.
Full: Mailbox Tray 2The output Tray 2 of the op-
tional Mailbox is full.
Full: Mailbox Tray 3The output Tray 3 of the op-
tional Mailbox is full.
Full: Mailbox Tray 4The output tray 4 of the op-
tional Mailbox is full.
Full: Output Tray(s)All output trays are full.Remove paper from all output
Full: Standard Output TrayThe output tray is full.Remove paper from output
Full: Waste TonerThe toner is almost run out.Prepare a new toner cartridge.
Low: TonerThe toner cartridge is not set
correctly or toner is almost
running out.
Mismatch: Paper SizeThe paper size setting of the
tray differs from that of actual
paper size in the tray.
Remove paper from the output Tray 2 of the optional
Mailbox.
Remove paper from the output Tray 3 of the optional
Mailbox.
Remove paper from the output tray 4 of the optional Mailbox.
trays.
trays.
Set the toner cartridge correctly.
Load paper of the indicated
paper size into the paper tray
being used. See p.25 “Paper
and Other Media Supported
by This Printer”.
70
Error & Status Messages on the Control Panel
MessagesDescriptionComments
Mismatch: Paper Size and
Type
Mismatch: Paper TypeThe paper type setting of the
No Paper: Input Tray(s)There is no paper of the indi-
Not Detected: Fusing UnitThe fusing unit is not set cor-
Not Detected: Input Tray(s)The input tray is not set cor-
Not Detected: Toner Cartridge
The paper type setting of the
tray differs from that of actual
paper type in the tray.
tray differs from that of actual
paper type in the tray.
cated paper size in the paper
tray.
rectly.
rectly.
The toner cartridge is not set
correctly.
Load paper of the indicated
paper size and type into the
paper tray being used. See
p.25 “Paper and Other Media
Supported by This Printer”.
Load paper of the indicated
paper type into the paper tray
being used. See p.25 “Paper
and Other Media Supported
by This Printer”.
Load paper into the paper
tray. See p.37 “Loading Paper
in the Paper Tray”.
Set the fusing unit correctly. If
the message appears again,
call your sales or service representative.
5
Set the input tray correctly. If
the message appears again,
call your sales or service representative.
Set the toner cartridge correctly. If the message appears
again, call your sales or service representative.
Paper Misfeed: Duplex UnitThere is misfeed in the Duplex
Unit.
Paper Misfeed: Front CoverThere is misfeed in the printer. Remove the misfed paper. See
Paper Misfeed: Input TrayThere is misfeed in the printer. Remove the misfed paper. See
Paper Misfeed: MailboxThere is misfeed in the Mail-
box.
Paper Misfeed: Output TrayThere is misfeed in output
tray.
ReadyThe printer is on line and
ready to make prints.
Remove the misfed paper. See
p.87 “When "Remove Misfeed
Duplex Unit" Appears”.
p.83 “When "Remove Misfeed
Internal Path/Open Front
Cover" Appears”.
p.82 “When “Remove Misfeed
Paper Tray” Appears”.
Remove the misfed paper. See
p.89 “When "Remove Misfeed
Mailbox" Appears”.
Remove the misfed paper. See
p.84 “When "Remove Misfeed
Paper Exit Cover" Appears”.
———
71
Troubleshooting
MessagesDescriptionComments
5
Replace Maintenance KitIt is time to replace parts in-
cluded in the Maintenance
Kit.
Shift Tray ErrorAn error has occurred in the 1-
bin Shift Sort Tray.
Size Media MismatchThe paper size setting of the
tray differs from that of actual
paper type in the tray.
Size MismatchThe paper size setting of the
tray differs from that of actual
paper type in the tray.
USB I/F ErrorAn error has occurred in the
USB interface.
Warming Up/Adjusting...The printer is warming up or
toner is being supplied.
Replace parts. See p.144
“MAINTENANCE KIT Type
2600”.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
Load paper of the indicated
paper size and type into the
paper tray being used. See
p.25 “Paper and Other Media
Supported by This Printer”.
Load paper of the indicated
paper size and type into the
paper tray being used. See
p.25 “Paper and Other Media
Supported by This Printer”.
First, turn the power switch
off and then on. If the message
appears again, call your sales
or service representative.
Wait until the panel display
change the "Ready".
72
Error & Status Messages on the Control Panel
Printer configuration
You can check the printer configuration using telnet.
❖❖❖❖ telnet
Use the info command.
❖❖❖❖ UNIX
Use the info parameter of rsh, rcp, or ftp.
Reference
For more information, see “Remote Maintenance by Telnet (mshell)” in the
Network Printing Guide is provided on the CD-ROM labeled “Operating
Instructions”.
Note
❒ “*” (asterisk) is displayed with the current setting.
❒ Regarding *1–*6, see below table.
ItemDescription
Printer SystemVersion of the printer
Network BoardVersion of the network board
Input Tray
No.
ID number of the paper tray
Name
PaperSize
Status
Output Tray
No.
Name
Status
Emulation
No.
Name
Version
Program
No.
Name
Name of the paper tray
Paper size loaded in the paper tray
Current status of the paper tray
ID number of the output tray
Name of the output tray
Current status of the output tray
ID number of the emulation used by the printer
Name of the emulation used in the printer
Version of the emulation
ID number of the program
Name of the program
*1
*4
5
*2
*3
*5
❖❖❖❖ *1 Input Tray: Name
NameDescription
Tray XName of installed paper tray. (X is the number
of tray.)
Bypass TrayBypass Tray
73
5
Troubleshooting
❖❖❖❖ *2 Input Tray: Paper Size
Paper SizeDescription
A3 (297 × 420)A3 K
B4JIS (257 × 364)B4K
A4 (297 × 210)A4L
A4 (210 × 297)A4K
B5JIS (257 × 182)B5L
B5JIS (182 × 257)B5K
A5 (210 × 148)A5L
A5 (148 × 210)A5K
A6 (105 × 148)A6K
11 × 17279 × 432K
1
8
/2 × 14
1
/
11 × 8
8
5
1
/2 × 11
1
/2 × 81/
2
2
FRICustom Size
1
10
/2 × 71/
1
7
/4 × 101/
1
8
/4 × 1381/4 × 13K
1
/2 × 1381/2 × 13K
8
1
4
/8 × 91/
7
3
/8 × 71/
4
2
2
2
110 × 220
C5 Env(162 × 229)C5 EnvK
LG/216 × 356K
LT/279 × 216L
LT/216 × 279K
140 × 216K
101/2 × 71/
71/4 × 101/
41/8 × 91/
37/8 × 71/
1
4
/3 × 83/
L
4
K
2
K
2
K
2
K
4
74
8 × 13203 × 330K
C6 Env(114 × 162)C6 EnvK
8K (267 × 390)8KK
16K (267 × 195)16KL
16K (195 × 267)16KK
NCSThere is no tray.
**The paper size is not selected.
Error & Status Messages on the Control Panel
❖❖❖❖ *3 Input Tray: Status
StatusDescription
Normal
NoTrayThere is no paper tray
PaperEndThere is no paper in the paper tray
❖❖❖❖ *4 Output Tray: Name
NameDescription
Standard TrayOutput Tray
1-bin Shift Tray1-bin Shift Sort Tray
Mailbox Tray 1-4Mailbox output tray 1-4
❖❖❖❖ *5 Output Tray: Status
StatusDescription
Normal----
PaperExistThere is paper in the output tray
OverFlowOutput tray is full of paper
ErrorOther error
5
75
Troubleshooting
Printer Does Not Print
Possible CauseSolutions
Is the power on?Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power switch.
5
Does the On Line indicator stay on?
Does the Error indicator
stay red?
Is paper loaded?Load paper into the paper tray or on the Bypass Tray.
Can you print a configuration page?
Is the interface cable connecting the printer to the
computer connected securely?
Are you using the correct
interface cable?
Is the paper feed roller
clean?
Press {{{{On Line}}}} so the indicator lights.
Check the error message on the panel display and take the required action.
See p.37 “Loading Paper and Other Media”.
If you cannot print a test page, it probably indicates a printer malfunction. You should contact your sales or service representative.
See p.110 “List/Test Print Menu”.
If you can print a test page but cannot get the printer to print when
you issue a print command from the computer, it probably means
there is a problem with the computer.
Note that large or complex data might take a long time to be printed.
Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.
The type of interface cable you should use depends on the computer. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
Clean the paper feed roller if it is dirty. See p.94 “Cleaning the Paper Feed Roller”.
76
Possible CauseSolutions
Printer Does Not Print
Is the Data In indicator
blinking or lit after starting
the print job?
If not blinking or lit, the data is not being sent to the printer.
❖❖❖❖ If the printer is connected to the computer using the in-
terface cable
Make sure the following printer port settings are correct:
• For a parallel port connection, port LPT1 or LPT2 should be
set.
• For a USB port connection, port USB00 (n)
• For a IEEE 1394 (SCSI print) port connection, port
1394_00(n)
*1
(n) is the number of printers connected.
• Windows 95/98/Me
A
Click [Start], point to [Settings] and then click [Printers].
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Details] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows 2000
A
Click [Start], point to [Settings] and then click [Printers].
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows XP
A
Access the [Printers and Faxes] window from [Start] on
the taskbar.
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port(s).] box to confirm
that the correct port is selected.
• Windows NT 4.0
A
Click [Start], point to [Settings] and then click [Printers].
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
*1
should be set.
*1
should be set.
5
❖❖❖❖ Network Connection
Contact your network administrator.
77
Troubleshooting
Possible CauseSolutions
5
Do you print via a network?
If you use IEEE 1394, check
for the followings.
Confirm that the "Ethernet" setting is correct from the control panel. See p.130 “Host Interface Menu”.
The setting governs the data transfer speed used by the Network
Interface Board. Three options are available:
• Auto (default)
• 100 Mbps
• 10 Mbps
Note
❒ For more information about the appropriate setting to use on
your network, contact your network administrator.
Make sure the 1394 Interface Unit is installed properly.
A
Make sure the IEEE 1394 cable is connected properly.
B
Restart the computer.
C
If the problem still exists when SCSI print is used with Windows 2000 and Windows XP, go to step D.
Disconnect all the IEEE 1394 cables from the computer.
D
If you uninstall the printer driver when the printer is connect-
E
ed to a computer with "SCSI print", the printer driver may not
be uninstalled properly. To uninstall the driver properly, use
the IEEE 1394 Printer Removal Utility on the CD-ROM that
comes with the printer.
Stored in: CD-ROM labeled "Operating Instructions"\DRIVERS\ UTILITY\1394\
Note
❒ For more information about the IEEE 1394 Printer Removal
Utility, see the README file in the same folder as the program.
Restart the computer.
F
How is the signal strength
when using the wireless
LAN?
Check the signal strength from the Maintenance menu. If the signal is weak, move to a place with better signal strength or remove
objects that are possibly interfering with data transmission.
The signal strength appears only in infrastructure mode. If you are
using the ad hoc mode, the signal strength does not appear on the
control panel. For more information about displaying the signal
strength, see p.120 “Displaying the Signal Strength”.
Note
❒ If you cannot solve the problem by taking the preceding actions, contact your
sales or service representative.
78
Other Printing Problems
StatusPossible Causes, Descriptions, and Solutions
Other Printing Problems
The print side of the page is a
hazy gray.
Image quality varies when
printing on thick paper or on
OHP transparencies.
Some parts of the print image
are not clear.
The print image is not clear.Due to a sudden change in temperature, condensation might
Adjust the image density.
See p.101 “Making Printer Settings with the Control Panel”.
If paper is curled, correct it.
If you continuously print data that contains extremely small
amount of words or images in the printable area, the printed
side of the page could be a hazy gray. Adjust the image density. See p.101 “Making Printer Settings with the Control
Panel”.
Shaking the toner cartridge after pulling out the toner seal
can cause dirt on paper surfaces, toner spillage, or printer
failure. If you have accidentally shaken the toner cartridge,
print some pages (about 50 pages) until the dirt disappear.
Switch to Thick Paper mode.
• When toner is not fused enough, set it to “On”.
• When the image is blurred, set it to “----”.
See p.101 “Making Printer Settings with the Control Panel”.
Make the image density darker.
See p.101 “Making Printer Settings with the Control Panel”.
If Toner Saving mode is selected using the control panel, the
whole image gets lighter.
appear inside the printer, reducing print quality. If this occurs, when you move the printer from a cold room to a
warmer room, do not use the printer until it acclimatizes to
the temperature.
5
Nothing is printed on the paper. Check if the tape of the toner cartridge is completely re-
moved. Be sure to remove the tape completely when replacing the toner cartridge. See p.90 “Replacing the Toner
Cartridge”.
Note
❒ If the power switch is turned on with the tape still at-
tached to the toner cartridge, the printer might be damaged.
Multiple pages are fed through
the printer at once.
The image is printed on the reverse side of the paper.
Clean the friction pad if it is dirty. See p.93 “Cleaning the
Friction Pad”.
Remove all paper from the tray and fan it gently to get air between the sheets. After that, load it back into the tray.
Set the paper the other way up.
79
Troubleshooting
StatusPossible Causes, Descriptions, and Solutions
5
Paper misfeeds occur frequently.
The control panel error message
stays on after removing the misfed paper.
Output are not delivered to the
selected tray you require.
Check the paper size settings. The size set with the paper size
dial might be different from the actual paper size. Make the
correct dial setting.
See p.37 “Loading Paper and Other Media”.
Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated or glossy paper. See p.35 “Paper not
supported by this printer”.
Clean the paper feed roller, friction pad and/or registration
roller, if they are dirty. See p.94 “Cleaning the Paper Feed
Roller”.
Thin paper, if printed on both sides, may curl up at the corners and get wrinkled and clogged. Select [Curl Prevention] [ON] from the [Maintenance] menu.
Open the front cover of the printer and then close it. See p.82
“Removing Misfed Paper”.
Check the paper size settings. The size selected with the paper size dial might be different from the actual paper size.
Make the correct dial setting.
See p.37 “Loading Paper and Other Media”.
When using the Bypass Tray, set the paper size using the
control panel.
See p.37 “Loading Paper and Other Media”.
The printed image is different
from the image on the computer.
It takes too much time to resume
printing.
The image is printed in the
wrong orientation.
Part of the image cannot be
printed.
When you are using a Windows operating system, the printer driver settings override those set using the control panel.
Set the desired output tray using the printer driver. See the
driver's online Help file.
When you use some functions, such as enlargement and reduction, the layout of the image might be different from that
shown in the computer display.
The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.
Changing the paper feed direction may sometimes reduce
the time to resume printing.
Set the correct orientation under the “PCL Menu” with the
control panel. See p.137 “PCL Menu”.
Confirm that the setting of orientation has been set in the application you use.
Set the correct paper size and feed direction that matches
tray settings on the RPCS printer driver.
A paper size which is smaller than that selected in the application is used for printing. Load the correct size of paper.
80
Other Printing Problems
StatusPossible Causes, Descriptions, and Solutions
Network configurations you
have made do not become effective.
Printing from a Macintosh with
the network standard model is
slow.
Print a configuration page and check the network settings.
Set the Ethernet speed of the machine to 10Mbps. If you want
to use the machine with Macintosh at the Ethernet speed of
100Mbps, call your sales or service representative.
See "Ethernet" in the Network Setup menu.
Note
❒ If the problem cannot be solved, contact your sales or service representative.
5
81
5
R
Troubleshooting
Removing Misfed Paper
When a paper misfeed occurs, an error message appears on the panel display.
The procedure you should follow to remove misfed paper depends on the location of the misfeed, which is indicated on the panel display.
CAUTION:
•When removing misfed paper, do not touch the fusing section because it
becomes very hot.
Important
❒ Check the following points if paper continues to misfeed.
• Confirm that the setting of the paper size dial matches the size and feed direction of the paper loaded in the paper tray.
• If the friction pad or the paper feed roller is dirty, clean it. For more information, see p.93 “Cleaning the Friction Pad”.
• Confirm that the toner cartridge is set correctly.
❒ If a paper misfeed still occurs, contact your sales or service representative.
❒ Forcefully removing misfed paper may cause paper to tear and leave scraps
of paper in the printer.
❒ Do not leave any scraps of paper in the printer.
Carefully slide the paper tray into
When “Remove Misfeed Paper
BBBB
the printer until it stops.
Tray” Appears
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.
Lift the paper tray slightly. Pull it
AAAA
out until it stops, and then remove the misfed paper.
Important
❒ Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
ZGDY290J
82
ZCEY280J
Removing Misfed Paper
Open the front cover by pushing
CCCC
the front cover release button,
and then close it to reset the misfeed condition.
Note
❒ You can apply this procedure
for both the paper tray and the
optional Paper Feed Unit.
❒ To reset the misfeed condition,
open and close the front cover,
then the indicator will be off.
When "Remove Misfeed
ZGDY300J
While lifting the front side of the
BBBB
toner cartridge, pull it out of the
printer.
Important
❒ Be sure to put the toner car-
tridge on a stable, flat surface.
❒ Do not hold the toner cartridge
upside down or stand it vertically.
Pull out the misfed paper by
CCCC
holding both sides of paper. Be
careful not to get toner dust on
your hands or clothes.
5
ZGDT110J
Internal Path/Open Front
Cover" Appears
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.
Open the front cover by pushing
AAAA
the front cover release button.
ZCEH120J
ZGDY520J
83
5
R
Troubleshooting
Holding the grips of the toner car-
DDDD
tridge, insert it into the printer
until it stops.
Push down the toner cartridge to
EEEE
settle it in appropriate position.
ZGDT120J
When "Remove Misfeed Paper
Exit Cover" Appears
CAUTION:
•When removing misfed paper,
do not touch the fusing section
because it becomes very hot.
•The fusing unit becomes very
hot. When installing the new fusing unit, turn off the printer and
wait about an hour. After that, install the new fusing unit. Not
waiting for the unit to cool down
can result in a burn.
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the printer. This
might cause a misfeed and damage
the printer.
Close the front cover.
FFFF
Important
❒ If paper is fed from the Bypass
Tray, be sure to remove all the
paper from the Bypass Tray and
close it before opening the front
cover.
ZGDT140J
ZGDH130J
If you installed the 1-bin Shift
AAAA
Sort Tray, slide the upper tray out
from it. If you installed the Mailbox, slide the output tray into
lower slide out from it.
The following procedures are example of Mailbox.
ZGDY370J
84
Removing Misfed Paper
Open the paper exit cover.
BBBB
Remove the misfed paper.
CCCC
ZGDY390J
If the misfed paper is in the fus-
EEEE
ing unit, remove it.
A Open the rear cover by push-
ing the two knobs.
B Remove the rear cover in a hor-
izontal direction.
ZGDX210J
5
Close the paper exit cover until it
DDDD
clicks.
ZGDY380J
ZGDY400J
Lift the lock levers of the fusing
FFFF
unit as shown in the illustration.
ZGDX220J
ZGDX222N
85
Troubleshooting
5
Pull the fusing unit out.
GGGG
While holding the tab, remove
HHHH
the misfed paper.
ZGDX223N
Push the lock levers of the fusing
JJJJ
unit down until it clicks.
Insert the rear cover to the inside
KKKK
grooves on both sides of the printer in a horizontal direction.
ZGDX225N
Important
❒ Do not touch the metal part of
the fusing unit. It becomes very
hot. Touching it could result in a
burn.
Insert the fusing unit until it
IIII
stops.
ZGDY410J
ZGDX224N
Close the rear cover.
LLLL
ZGDX221J
ZGDX211N
86
When "Remove Misfeed
R
Duplex Unit" Appears
CAUTION:
•When removing misfed paper,
do not touch the fusing section
because it becomes very hot.
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the Dupelx Unit.
This might cause a misfeed and
damage the printer.
Remove the misfed paper inside
AAAA
of the cover.
A Open the rear cover of the Du-
plex Unit.
Removing Misfed Paper
C Close the rear cover of the Du-
plex Unit.
ZGDY330J
D While lifting the lever (AAAA),
open the cover of the Duplex
Unit (BBBB).
5
B Remove the misfed paper.
ZGDY340J
E Remove the misfed paper.
ZGDY310J
ZGDY350J
ZGDY320J
87
Troubleshooting
5
F Close the cover of the Duplex
Unit.
If the error message appears
again, go to step
Pull the Duplex Unit out of the
BBBB
.
B
printer until it stops, and remove
the misfed paper.
A Push down the lever on the
right side of the Duplex Unit
(AAAA) and pull it out until it stops
(BBBB).
ZGDY360J
Important
❒ When A5L paper misfeeds,
you might not be able to remove it by pulling the Duplex Unit out. In this case,
pull the paper tray out and
remove the paper.
C While aligning the power cord
with the groove of the left slide
of the Duplex Unit, insert the
Duplex Unit into back of the
printer aligning the rails inside
of the printer until it is connected.
If the error message appears
again, the misfed paper might
be left in the printer. Confirm
that any torn paper scraps are
not in the inside of the printer.
For more information, see p.83
“When "Remove Misfeed Internal Path/Open Front Cover"
Appears”.
88
ZGDX320J
ZGDX240J
B Lift the guide board inside the
Duplex Unit, and remove the
misfed paper.
ZGDY440J
Removing Misfed Paper
When "Remove Misfeed
Mailbox" Appears
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the Mailbox.
This might cause a misfeed and
damage the printer.
Open the cover of the Mailbox.
AAAA
ZCEY460J
When "Remove Misfeed Upper
Tray Unit" Appears
Important
❒ Forcefully removing misfed paper
may cause paper to tear and leave
scraps of paper in the 1-bin Shift
Sort Tray. This might cause a misfeed and damage the printer.
Open the upper tray cover.
AAAA
ZCEY490J
5
Remove the misfed paper.
BBBB
Close the cover of the Mailbox.
CCCC
ZCEY470J
Remove the misfed paper.
BBBB
Close the upper tray cover.
CCCC
ZCEY500J
ZCEY480J
ZCEY510J
89
Troubleshooting
R
R
Replacing the Toner Cartridge
5
WARNING:
•Do not incinerate spilled toner
or used toner. Toner dust
might ignite when exposed to
an open flame.
•Disposal can take place at our
authorized dealer or at appropriate collection sites.
•If you dispose the used toner
cartridges yourself, dispose
of them according to your local regulations.
CAUTION:
•The inside of the machine could
be very hot. Do not touch the
parts with a label indicating "v"
(means hot surface). Touching
"v" (means hot surface) could
result in a burn.
•Do not eat or swallow toner.
•Keep toner (used or unused) and
toner cartridges out of reach of
children.
•Our products are engineered to
meet the highest standards of
quality and functionality. When
purchasing expendable supplies, we recommend using only
those specified by an authorized
dealer.
Important
❒ Do not expose the toner cartridge
to light for a long time. Do not
leave the front cover open for a
long time. If the toner cartridge is
exposed to a light for a long time,
the toner cartridge might be damaged and print quality might be reduced.
Note
❒ Do not stand or place the toner car-
tridge upside-down.
❒ The actual number of printed pag-
es you get from a particular toner
cartridge depends on the type and
size of paper you are using, the
contents of the print images, and
printing environment conditions.
All this means that a toner cartridge might require replacement
sooner than the normal life described on p.164 “Consumables”.
Open the front cover by pushing
AAAA
the front cover release button.
When “Replace Toner Cartridge” appears on the panel display, the toner
is almost empty. Prepare a new toner
cartridge. If the image density gets
too light, replace the toner cartridge
with a new one.
90
ZCEH120J
Replacing the Toner Cartridge
Be sure to put the toner cartridge
BBBB
on a stable, flat surface.
Note
❒ Do not put the toner cartridge
on an unstable or tilted surface.
Wipe around the metallic regis-
CCCC
tration roller by turning with a
soft damp cloth.
ZGDT110J
Place the toner cartridge on a flat
EEEE
surface. Pull out the tape inside
the unit horizontally while holding the cartridge with one hand as
shown in the illustration.
Note
❒ Be sure to remove the tape com-
pletely before installing the new
toner cartridge, otherwise the
printer might be damaged.
❒ Keep the toner cartridge hori-
zontal when pulling out the toner seal. Pulling out the toner seal
with the cartridge upright or
tilted can cause printer failure.
ZCET151J
5
Important
❒ Do not use chemical cleaner or
organic solvent such as thinner
or benzene.
Take the new toner cartridge from
DDDD
the box.
ZCEX461J
❒ Be careful not to get toner dust
on your hands or clothes.
❒ Do not shake or shock the toner
cartridge after pulling out the
toner seal to avoid dirt on paper
surfaces, toner spillage, or
printer failure.
Holding the grips of the cartridge,
FFFF
insert it into the printer until it
stops.
ZGDT120J
91
5
Troubleshooting
Push down the toner cartridge to
GGGG
settle it in appropriate position.
Close the front cover.
HHHH
ZGDT140J
ZGDH130J
Important
❒ Do not close the front cover
with force. If you cannot close
the cover easily, pull out the
toner cartridge from the printer
and insert it again. After that,
close the front cover again.
92
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