Lanier AP206 User Manual

Operators Guide

AP206

AP206

AP206AP206

your document management partner

Printer Reference

Important Information

Company Confidential

This document is to be used exclusively by Lanier Worldwide, Inc. employees, or autho­rized dealers and distributors of Lanier Worldwide, Inc.

The information in this manual is subject to change without notice and should not be
construed as a commitment by Lanier Worldwide, Inc. Lanier Worldwide, Inc. shall in no
event be liable for any loss of business, loss of use or data, interruptions in business or
for damage of any kind arising from any defect or errors in this publication or in the
Lanier hardware or software.

This material may not be reproduced in whole or in part by any means without permis­sion from Lanier Worldwide, Inc.

Copyright © 2002 Lanier Worldwide, Inc. All rights reserved.

Lanier Worldwide, Inc.

2300 Parklake Drive, N.E.

Atlanta, GA 30345-2912

Introduction

This manual contains detailed instructions on the operation and maintenance of this machine. To get
maximum versatility from this machine all operators should carefully read and follow the instructions in
this manual. Please keep this manual in a handy place near the machine.

Please read the Safety Information before using this machine. It contains important information related
to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.

Notes:

The name of the applications do not appear in the following pages. Confirm which applications you will
be using before reading this manual.

Descriptions in this manual Application

PRINTER MANAGER FOR ADMINISTRATOR

Aficio Manager for Admin

Net Vision for Admin

PRINTER MANAGER FOR CLIENT Aficio Manager for Client

Net Vision for Client

Power Source

120 V, 50/60 Hz, 11 A or more

Please be sure to connect the power cord to a power source as above.

Operator Safety:

This machine is considered a CDRH class 1 laser device, safe for office/ EDP use. The machine con­tains 5-milliwatt, 760 - 800 nanometer wavelength, GaAIAs laser diode. Direct (or indirect reflected) eye
contact with the laser beam might cause serious eye damage. Safety precautions and interlock mech­anisms have been designed to prevent any possible laser beam exposure to the operator.

Laser Safety:

The optical housing unit can only be repaired in a factory or at a location with the requisite equipment.
The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is
not repairable in the field. Customer engineers are therefore directed to return all chassis and laser sub­systems to the factory or service depot when replacement of the optical subsystem is required.

Important

Parts of this manual are subject to change without prior notice. In no event will the company be liable
for direct, indirect, special, incidental, or consequential damages as a result of handling or operating
the machine.

Caution:

Use of controls or adjustment or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.

Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This ma­chine contains a laser beam generator and direct exposure to laser beams can cause permanent eye
damage.

Two kinds of size notation are employed in this manual. With this machine refer to the inch version.

Supplier shall not be responsible for any damage or expense that might result from the use of parts
other than genuine supplier's parts in your supplier's office product.

For good copy quality, supplier recommends that you use genuine supplier's toner.

Trademarks

RICOH-SCRIPT2® is a registered trademark of Ricoh Company.

Microsoft
crosoft Corporation in the United States and/or other countries.

Adobe
Adobe Systems Incorporated.

Ethernet

AppleTalk, Apple and Macintosh are registered trademarks of Apple Computer,
Incorporated.

Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights in
those marks.

Notes:

Some illustrations might be slightly different from your machine.

Certain options might not be available in some countries. For details, please con­tact your local dealer.

®

, Windows® and Windows NT® are registered trademarks of Mi-

®

, PostScript®, Acrobat® and PageMaker® are registered trademarks of

®

is a registered trademark of Xerox Corporation.

Notes:

The proper names of the Windows operating systems are as follows:

•Microsoft

•Microsoft

•Microsoft

•Microsoft

•Microsoft

•Microsoft

•Microsoft

®

Windows® 95 operating system

®

Windows® 98 operating system

®

Windows ® Millennium Edition (Windows Me)

®

Windows® 2000 Professional

®

Windows® 2000 Server

®

Windows NT® Server operating system Version 4.0

®

Windows NT® Workstation operating system Version 4.0

i

Safety Information

R

R

When using your equipment, the following safety precautions should always be
followed.

Safety During Operation

In this manual, the following important symbols are used:

WARNING:

CAUTION:

Indicates a potentially hazardous situation which, if instructions are
not followed, could result in death or serious injury.

Indicates a potentially hazardous situation which, if instructions are not fol­lowed, may result in minor or moderate injury or damage to property.

R WARNING:

• Connect the power cord directly into a wall outlet and never use an ex­tension cord.

• Confirm that the wall outlet is near the machine and freely accessible,
so that in event of an emergency, it can be unplugged easily.

• Disconnect the power plug (by pulling the plug, not the cable) if the
power cable or plug becomes frayed or damaged.

• To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this man­ual.

• Turn off the power and disconnect the power plug (by pulling the plug,
not the cable) if any of the following conditions exist:

• You spill something into the equipment.

• You suspect that your equipment needs service or repair.

• Your equipment's cover has been damaged.

• Do not incinerate spilled toner or used toner. Toner dust is flammable

and might ignite when exposed to an open flame.

• Disposal should take place at an authorized dealer or appropriate col­lection site.

• If you dispose of the used toner containers yourself, dispose of them
according to local regulations.

ii

R CAUTION:

• Protect the equipment from dampness or wet weather, such as rain, snow,
and so on.

• Unplug the power cord from the wall outlet before you move the equipment.
While moving the equipment, you should take care that the power cord will
not be damaged under the equipment.

• When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable).

• Do not allow paper clips, staples, or other small metallic objects to fall inside
the equipment.

• Do not eat or swallow toner.

• Keep toner (used or unused) and toner cartridge out of reach of children.

• For environmental reasons, do not dispose of the equipment or expended

supplies at a household waste collection point. Disposal should take place
at an authorized dealer or an appropriate collection site.

• Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.

• The inside of the machine becomes very hot. Do not touch the parts with a
label indicating a “hot surface”. Touching a “hot surface” could result in a
burn injury.

• If you use this printer in a cold area, leave the printer on. Otherwise, severe
cold might damage sensitive components inside the printer.

iii

Energy Star Program

As an ENERGY STAR Partner, we have determined
that this machine model meets the ENERGY STAR
Guidelines for energy efficiency.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for
developing and introducing energy-efficient office equipment to deal with environmental is­sues, such as global warming.

When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall
place the ENERGY STAR logo onto the machine model.

This product was designed to reduce the environmental impact associated with office equip­ment by means of energy-saving features, such as Low-power mode.

❖❖❖❖ Low-power mode (Energy Saver mode)

This printer automatically lowers its power consumption 60 minutes after the
last operation has been completed when the Energy Level is set to level 1. To
exit Low-power (Energy Saver) mode, press any key on the operation panel.
To change the setting of the Energy Saver mode, see P.79 “Using the Operation
Panel”.

❖❖❖❖ Specifications

Lower-power mode

(Energy Saver mode)

Power Consumption 35 W or less

Default Time 30 minutes

----Recycled Paper

In accordance with the ENERGY STAR Program, we recommend use of recycled
paper which is environment friendly. Please contact your sales representative
for recommended paper.

iv

Manuals for This Printer

There are six manuals that separately describe the procedures for the installation
of the printer and for the operation and maintenance of the printer and its op­tional equipment.

To enhance safe and efficient operation of the printer, all users should read and
follow the instructions contained in the following manuals.

❖❖❖❖ Quick Installation Guide

Describes the procedures for installing the printer.

❖❖❖❖ Setup Guide

Describes the procedures and provides necessary information about setting
up the printer and its options.

❖❖❖❖ Printer Reference

Describes the procedures and provides necessary information about using
the printer and its options. The manual is included as a PDF file on the CD­ROM (this manual).

❖❖❖❖ RICOH-SCRIPT2 Operating Instructions

Describes the menus and features you can set using the RICOH-SCRIPT2
printer driver. The manual is provided as a PDF file which is included on the
CD-ROM labeled “Printer Drivers and Utilities”.

❖❖❖❖ Network Interface Board Operating Instructions

Describes the procedures and provides necessary information about setting
up and using the printer in a network environment. The manual is provided
as a PDF file which is included on the CD-ROM labeled “Printer Drivers and
Utilities”.

❖❖❖❖ UNIX Supplement

Provides information about setting up and using the printer in a UNIX envi­ronment. This manual is included as a PDF file on the CD-ROM labeled
“Printer Drivers and Utilities”.

v

How to Read This Manual

R

R

Symbols

In this manual, the following symbols are used:

WARNING:

This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.

CAUTION:

This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.

* The statements above are notes for your safety.

Important

If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.

Preparation

This symbol indicates the prior knowledge or preparations required before op­erating.

Note

This symbol indicates precautions for operation, or actions to take after misop­eration.

Limitation

This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.

Reference

This symbol indicates a reference.

[]

Keys that appear on the machine's panel display.

Keys and buttons that appear on the computer's display.

{}

Keys built into the machine's operation panel.

Keys on the computer's keyboard.

vi

TABLE OF CONTENTS

1.Setting Up the Printer Driver and Canceling a Print Job

IPDL-C Accessing the Printer Properties................................................ 1

Windows 95/98/Me - Accessing the Printer Properties ................................. 1

Windows 2000 - Accessing the Printer Properties ........................................ 2

Windows NT 4.0 - Accessing the Printer Properties ..................................... 4

RICOH-SCRIPT2 - Setting Up for Printing ............................................... 6

Windows 95/98/Me - Accessing the Printer Properties ................................. 6

Windows 2000 - Accessing the Printer Properties ........................................ 8

Windows NT 4.0 - Accessing the Printer Properties ................................... 10

Macintosh - Setting Up for Printing ............................................................. 12

Canceling a Print Job.............................................................................. 14

Windows 95/98/Me - Canceling a Print Job ................................................ 14

Windows 2000 - Canceling a Print Job ....................................................... 14

Windows NT 4.0 - Canceling a Print Job .................................................... 15

Macintosh - Canceling a Print Job .............................................................. 16

2.Uninstalling the Printer Driver and Software

Uninstalling the IPDL-C Printer Driver................................................... 17

Windows 95/98/Me - Uninstalling the IPDL-C Printer Driver ....................... 17

Windows 2000 - Uninstalling the IPDL-C Printer Driver.............................. 17

Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver........................... 18

Uninstalling the RICOH-SCRIPT2 Printer Driver................................... 19

Windows 95/98/Me - Uninstalling the RICOH-SCRIPT2 Printer Driver....... 19

Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver.............. 19

Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver........... 20

Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver..................... 20

3.Paper and Other Media

Paper and Other Media Supported by This Printer .............................. 21

Paper Types and Sizes ............................................................................... 21

Paper Recommendations............................................................................ 24

Printable Area ............................................................................................. 28

Loading Paper.......................................................................................... 29

Loading Paper in the Paper Tray ................................................................ 29

Loading Paper in the PAPER FEED UNIT Type206 ................................... 31

Switching between Paper Trays.................................................................. 33

vii

4.Troubleshooting

Error & Status Messages........................................................................ 35

Printed Error Messages .............................................................................. 35

Error & Status Messages on the Operation Panel ...................................... 36

Getting Printer Information over the Network.............................................. 41

Printer Does Not Print............................................................................. 46

Other Printing Problems......................................................................... 50

Removing Misfed Paper.......................................................................... 54

When the Message "Remove Misfeed From Paper Tray" Appears ............ 54

When the Message "Open Rear Cover Remove Misfeed" Appears ........... 56

When the Message "Remove Misfeed From Output Tray" Appears........... 57

When the Message "Open DuplexCover Remove Misfeed" Appears......... 59

Cleaning and Adjusting the Printer ....................................................... 61

Cleaning the Charge Wire........................................................................... 61

Adjusting the Image Density ....................................................................... 63

Adjusting the Setting of Registration of the Paper Tray .............................. 64

Replacing Consumables......................................................................... 66

Replacing the Toner Cartridge .................................................................... 66

Replacing the Photoconductor Unit............................................................. 68

Replacing the Fuser Oil Bottle and Ozone Filter......................................... 72

Replacing the Waste Toner Bottle .............................................................. 75

Replacing the Fuser Cleaner ...................................................................... 76

5.Using the Operation Panel

Setting Menus.......................................................................................... 79

Protecting the Menus.............................................................................. 81

Protecting the Menus .................................................................................. 81

Removing Protection................................................................................... 82

Menu Table............................................................................................... 84

Menu Settings.......................................................................................... 86

IPDL-C Menu .............................................................................................. 86

RPS2 Menu................................................................................................. 86

System Menu .............................................................................................. 90

Maintenance Menu...................................................................................... 93

Changing the Printer Language .................................................................. 93

Printing the Configuration Page ............................................................ 95

Interpreting the Configuration Page...................................................... 96

Interpreting the Configuration Page/IPDL-C ............................................... 96

Interpreting the Configuration Page/RICOH-SCRIPT2 ............................... 97

Printing the Color Sample ...................................................................... 98

Resetting Menus.................................................................................... 100

viii

Administering Printing by User Code.................................................. 102

Viewing the Number of Pages Printed Under Each User Code ................ 103

Reading the Statistics Report.................................................................... 104

Protecting the User Code Record ............................................................. 105

Deleting the User Code Record ................................................................ 106

Using the Job Log ................................................................................. 108

Printing the Job Log .................................................................................. 109

Reading the Job Log ................................................................................. 110

6.Appendix

Color Guide............................................................................................ 111

Color Printing Basics................................................................................. 111

Memory Capacity and Paper Size ........................................................ 113

Low Memory.............................................................................................. 114

Moving and Transporting the Printer .................................................. 115

Specifications ........................................................................................ 116

Mainframe ................................................................................................. 116

Options...................................................................................................... 118

Consumables......................................................................................... 120

INDEX...................................................................................................... 122

ix

x

1. Setting Up the Printer Driver
and Canceling a Print Job

IPDL-C Accessing the Printer Properties

Windows 95/98/Me - Accessing the Printer Properties

There are two methods you can use to open the Printer Properties.

Making printer default settings

To make the printer default settings, first open the Printer Properties from the

[Printers] window.

Note

❒ The following tabs are standard Windows tabs. For more information about

these tabs, see the documentation that comes with the Windows operating
system.

• Windows 95:

[General], [Details] and [Sharing]

• Windows 98/Me:

[General], [Details], [Color Management] and [Sharing]

❒ Profiles set on the [Color Management] tab are not supported.

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change.

B

On the [File] menu, click [Properties].

C

The Printer Properties appear.

Make desired settings, and then click [OK].

D

Making printer settings from an application

To make the printer settings for a specific application, open the Printer Proper­ties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows 95/98/Me.

Note

❒ The actual procedures you should follow to open the Printer Properties may

differ depending on the application. For more information about the proce­dures, see the documentation that comes with the application you are using.

1

Setting Up the Printer Driver and Canceling a Print Job

❒ When you use some applications, the driver's initial default settings of the ap-

plications might be applied over the printer driver's setting.

❒ Any settings you make in the following procedure are valid for the current

application only.

1

On the [File] menu, click [Print].

A

The [Print] dialog box appears.

From the [Name:] list, select the printer you want to use, and then click [Prop-

B

erties].

The Printer Properties appear.

Make desired settings, and then click [OK].

C

Click [OK] to start printing.

D

Windows 2000 - Accessing the Printer Properties

There are three methods you can use to open the Printer Properties.

Making printer default settings - Printer Properties

Limitation

❒ Changing the printer settings requires Manage Printers permission. Members

of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has
Manage Printers permission.

Note

❒ The following tabs are standard Windows tabs. For more information about

these tabs, see the documentation that comes with the Windows operating
system.

• [General], [Sharing], [Ports], [Advanced], [Color Management] and [Security]

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default setting you want to change.

B

On the [File] menu, click [Properties].

C

The Printer Properties appear.

Make desired settings, and then click [OK].

D

Note

❒ Settings you make here are used as the default settings for all applications.

2

IPDL-C Accessing the Printer Properties

Making printer default settings – Printing Preferences Properties

Limitation

❒ Changing the printer settings requires Manage Printers permission. Members

of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has
Manage Printers permission.

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change.

B

On the [File] menu, click [Printing Preferences].

C

The Printing Preferences Properties appear.

Make desired settings, and then click [OK].

D

Note

❒ Settings you make here are used as the default settings for all applications.

1

Making printer settings from an application

To make the printer settings for a specific application, open the Printing Prefer­ences Properties from that application. The following example describes how to
make settings for the WordPad application that comes with Windows 2000.

Note

❒ The actual procedures you should follow to open the Printing Preferences

Properties may differ depending on the application. For more information,
see the documentation that comes with the application you are using.

❒ Any settings you make in the following procedure are valid for the current

application only.

On the [File] menu, click [Print].

A

The [Print] dialog box appears.

Select the printer you want to use in the [Select Printer] box.

B

Make desired settings, and then click [Apply] to start printing.

C

3

Setting Up the Printer Driver and Canceling a Print Job

Windows NT 4.0 - Accessing the Printer Properties

There are three methods you can use to open the Printer Properties.

1

Making printer default settings - Printer Properties

Limitation

❒ Changing the printer settings requires Full Control access permission. Mem-

bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you set up options,
log on under Full Control permission.

Note

❒ The following tabs are standard Windows tabs. For more information about

these tabs, see the documentation that comes with the Windows operating
system.

• [General], [Ports], [Scheduling], [Sharing] and [Security]

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default setting you want to change.

B

On the [File] menu, click [Properties].

C

The Printer Properties appear.

Make desired settings, and then click [OK].

D

Note

❒ Settings you make here are used as the default settings for all applications.

Making printer default settings – Default Document Properties

Limitation

❒ Changing the printer settings requires Full Control access permission. Mem-

bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you set up options,
log on under Full Control permission.

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change.

B

On the [File] menu, click [Document Defaults].

C

The Default Document Properties appear.

4

IPDL-C Accessing the Printer Properties

Make desired settings, and then click [OK].

D

Note

❒ Settings you make here are used as the default settings for all applications.

Making printer settings from an application

To make the printer settings for a specific application, open the Document Prop­erties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows NT 4.0.

Note

❒ The actual procedures you should follow to open the Document Properties

may differ depending on the application. For more information about the
procedures, see the documentation that comes with the application you are
using.

❒ Any settings you make in the following procedure are valid for the current

application only.

On the [File] menu, click [Print].

A

1

The [Print] dialog box appears.

From the [Name:] list, select the printer you want to use, and then click [Prop-

B

erties].

The Document Properties appear.

Make desired settings, and then click [OK].

C

Click [OK] to start printing.

D

5

Setting Up the Printer Driver and Canceling a Print Job

RICOH-SCRIPT2 - Setting Up for Printing

1

Windows 95/98/Me - Accessing the Printer Properties

There are two methods you can use to open the Printer Properties.

Making printer default settings

To make the printer default settings, first open the Printer Properties from the

[Printers] window.

Note

❒ The following tabs are standard Windows tabs. For more information about

these tabs, see the documentation that comes with the Windows operating
system.

• Windows 95:

[General], [Details] and [Sharing]

• Windows 98/Me:

[General], [Details], [Color Management] and [Sharing]

Note

❒ Profiles set on the [Color Management] tab are not supported.

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change. On

B

the [File] menu, click [Properties].

The Printer Properties appear.

Make desired settings, and then click [OK].

C

Reference

For more information about making printer default settings, see the “Op-
erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Making printer settings from an application

To make the printer settings for a specific application, open the Printer Proper­ties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows 95.

6

RICOH-SCRIPT2 - Setting Up for Printing

Note

❒ The actual procedures you should follow to open the Printer Properties may

differ depending on the application. For more information about the proce­dures, see the documentation that comes with the application you are using.

❒ When you use some applications, the driver's initial default settings of the ap-

plications might be applied over the printer driver's setting.

❒ Any settings you make in the following procedure are valid for the current

application only.

On the [File] menu, click [Print].

A

The [Print] window appears.

From the [Name:] box, select the printer you want to use, and then click

B

[Properties].

The Printer Properties appear.

Make desired settings, and then click [OK].

C

Reference

For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.

1

Click [OK] to start printing.

D

7

Setting Up the Printer Driver and Canceling a Print Job

Windows 2000 - Accessing the Printer Properties

There are three methods you can use to open the Printer Properties.

1

Making printer default settings - Printer Properties

Limitation

❒ Changing the printer settings requires Manage Printers permission. Members

of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has
Manage Printers permission.

Note

❒ With some applications, the printer driver's settings are not used, and the ap-

plication's own initial default settings are applied.

❒ The following tabs are standard Windows tabs. For more information about

these tabs, see the documentation that comes with the Windows operating
system.

• [General], [Sharing], [Ports], [Advanced], [Color Management] and [Security]

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default setting you want to change.

B

On the [File] menu, click [Properties].

C

The Printer Properties appear.

Make desired settings, and then click [OK].

D

Reference

For more information about making printer default settings, see the “Op-
erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Note

❒ Settings you make here are used as the default settings for all applications.

Making printer default settings – Printing Preferences Properties

Limitation

❒ Changing the printer settings requires Manage Printers permission. Members

of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you set up options, log on using an account that has
Manage Printers permission.

8

RICOH-SCRIPT2 - Setting Up for Printing

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change.

B

On the [File] menu, click [Printing Preferences].

C

The Printing Preferences Properties appear.

Make desired settings, and then click [OK].

D

Reference

For more information about making printer default settings, see the “Op-
erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Note

❒ Settings you make here are used as the default settings for all applications.

Making printer settings from an application

1

To make the printer settings for a specific application, open the Printing Prefer­ences Properties from that application. The following example describes how to
make settings for the WordPad application that comes with Windows 2000.

Note

❒ General users can change the settings in an application's [Print] window.

❒ The actual procedures you should follow to open the Printing Preferences

Properties may differ depending on the application. For more information,
see the documentation that comes with the application you are using.

❒ Any settings you make in the following procedure are valid for the current

application only.

On the [File] menu, click [Print].

A

The [Print] window appears.

Select the printer you want to use in the [Select Printer] box.

B

Make desired settings, and then click [Print] to start printing.

C

Reference

For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.

Click [OK] to start printing.

D

9

Setting Up the Printer Driver and Canceling a Print Job

Windows NT 4.0 - Accessing the Printer Properties

There are three methods you can use to open the Printer Properties.

1

Making printer default settings - Printer Properties

Limitation

❒ Changing the printer settings requires Full Control access permission. Mem-

bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you set up options,
log on under Full Control permission.

Note

❒ With some applications, the printer driver's settings are not used, and the ap-

plication's own initial default settings are applied.

❒ The following tabs are standard Windows tabs. For more information about

these tabs, see the documentation that comes with the Windows operating
system.

• [General], [Ports], [Scheduling], [Sharing] and [Security]

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change. On

B

the [File] menu, click [Properties].

The Printer Properties appear.

Reference

For more information about making printer default settings, see the “Op-
erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Note

❒ Settings you make here are used as the default settings for all applications.

Making printer default settings - Default Document Properties

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

A

The [Printers] window appears.

Click the icon of the printer whose default settings you want to change. On

B

the [File] menu, click [Document Defaults].

The Default Document Properties appear.

10

RICOH-SCRIPT2 - Setting Up for Printing

Reference

For more information about making printer default settings, see the “Op-
erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.

Note

❒ Settings you make here are used as the default settings when printing from

applications.

Making printer settings from an application

To make the printer settings for a specific application, open the Document Prop­erties from that application. The following example describes how to make set­tings for the WordPad application that comes with Windows NT 4.0.

Note

❒ General users can change the settings in an application's [Print] window.

❒ The actual procedures you should follow to open the Document Properties

may differ depending on the application. For more information about the
procedures, see the documentation that comes with the application you are
using.

1

❒ Any settings you make in the following procedure are valid for the current

application only.

On the [File] menu, click [Print].

A

The [Print] window appears.

From the [Name:] box, select the printer you want to use, and then click

B

[Properties].

The Printer Properties appear.

Make desired settings, and then click [OK].

C

Reference

For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.

Click [OK] to start printing.

D

11

Setting Up the Printer Driver and Canceling a Print Job

Macintosh - Setting Up for Printing

1

Making paper settings from an application

Open the file you want to print.

A

On the [File] menu, click [Page Setup].

B

[LaserWriter 8 Page Setup] appears.

Confirm that the printer you want to use is shown in the [Format for:] box.

C

Note

❒ If the printer is now shown in the [Format for:] box, use the pop-up menu to

display a list of available printers.

Reference

The actual appearance of the Page Setup depends on the application you
are using. For more information, see the documentation that comes with
the Macintosh.

From the [Paper:] box, select the paper size.

D

Make desired settings, and then click [OK].

E

----Small Size Print Area

This printer supports printing on print areas such as “A4 Small” and “Letter
Small” when printing from a Macintosh only with specific versions of the driver.
The LaserWriter 8.4x (or later) driver supports printing on both standard and
small print areas. However, with LaserWriter 8.3x (or earlier), the small print
area options are not displayed.

With LaserWriter 8.3x (or earlier), select A4, for example, and click [Options] in
the [Page Setup] dialog box, then use the [Larger Print Area] option. Checking [Larg-
er Print Area] produces the same printing result as LaserWriter 8.4x (or later) stan-
dard A4 print area. Unchecking the [Larger Print Area] produces the same result
as the LaserWriter 8.4x (or later) “A4 Small” print area.

Setting up for printing from an application

Open the file you want to print.

A

On the [File] menu, click [Print].

B

The Printer Settings appear.

12

RICOH-SCRIPT2 - Setting Up for Printing

Confirm that the printer is selected in the [Printer] box.

C

Make desired settings, and then click [Print].

D

Reference

For more information about setting up for printing from an application,
see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF
file on the CD-ROM.

1

13

Setting Up the Printer Driver and Canceling a Print Job

Canceling a Print Job

1

Windows 95/98/Me - Canceling a Print Job

Double-click the printer icon on the task bar.

A

This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

Click the name of the job you want to cancel.

B

On the [Document] menu, click [Cancel Printing].

C

Note

❒ You can also open the print job queue window by double-clicking the

printer icon in the [Printers] window.

Press {{{{Reset}}}} on the operation panel.

D

A message appears on the panel display indicating that the print job is being
canceled.

Important

❒ When the printer is being shared by multiple computers, be careful not to

accidentally cancel someone else's print job.

Note

❒ You cannot stop printing the data that has already been processed internal-

ly by the printer. Because of this, printing might continue for a few pages
after you press {Reset}.

❒ A print job that contains a large volume of data might take considerable

time to stop.

Windows 2000 - Canceling a Print Job

Double-click the printer icon on the taskbar.

A

This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

Select the name of the job you want to cancel.

B

On the [Document] menu, click [Cancel].

C

Note

❒ You can also open the print job queue window by double-clicking the

printer icon in the [Printers] window.

14

Canceling a Print Job

Press {{{{Reset}}}} on the operation panel.

D

A message appears on the panel display indicating that the print job is being
canceled.

Important

❒ When the printer is being shared by multiple computers, be careful not to

accidentally cancel someone else's print job.

Note

❒ You cannot stop printing data that has already been processed internally

by the printer. Because of this, printing might continue for a few pages af­ter you press {Reset}.

❒ A print job that contains a large volume of data might take considerable

time to stop.

Windows NT 4.0 - Canceling a Print Job

Double-click the printer icon on the task bar.

A

This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

Click the name of the job you want to cancel.

B

On the [Document] menu, click [Cancel].

C

Note

❒ You can also open the print job queue window by double-clicking the

printer icon in the [Printers] window.

1

Press {{{{Reset}}}} on the operation panel.

D

A message appears on the panel display indicating that the print job is being
canceled.

Important

❒ When the printer is being shared by multiple computers, be careful not to

accidentally cancel someone else's print job.

Note

❒ You cannot stop printing data that has already been processed internally

by the printer. Because of this, printing might continue for a few pages af­ter you press {Reset}.

❒ A print job that contains a large volume of data might take considerable

time to stop.

15

1

Setting Up the Printer Driver and Canceling a Print Job

Macintosh - Canceling a Print Job

Double-click the printer icon on the desktop.

A

This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.

Click the name of the job you want to cancel.

B

Click the pause icon, and then click the trash icon.

C

Press {{{{Reset}}}} on the operation panel.

D

A message appears on the panel display indicating that the print job is being
canceled.

Important

❒ When the printer is being shared by multiple computers, be careful not to

accidentally cancel someone else's print job.

Note

❒ You cannot stop printing data that has already been processed internally

by the printer. Because of this, printing might continue for a few pages af­ter you press {Reset}.

❒ A print job that contains a large volume of data might take considerable

time to stop.

16

2. Uninstalling the Printer
Driver and Software

Uninstalling the IPDL-C Printer Driver

This section describes how to uninstall the IPDL-C printer driver. The actual
procedure may differ depending on the operating system.

Follow the appropriate procedure below.

Windows 95/98/Me - Uninstalling the IPDL-C Printer Driver

Close all the applications that are currently running.

A

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

B

The [Printers] window appears.

Click the icon of the printer you want to remove.

C

On the [File] menu, click [Delete].

D

A confirmation dialog box appears.

Click [Yes] to uninstall the printer driver.

E

Windows 2000 - Uninstalling the IPDL-C Printer Driver

Limitation

❒ Uninstalling a printer driver requires Manage Printers permission. Members

of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.

Close all the applications that are currently running.

A

Click [Start] on the taskbar, point to [Settings], and click [Printers].

B

The [Printers] window appears.

Click the icon of the printer you want to remove.

C

On the [File] menu, click [Delete].

D

A confirmation dialog box appears.

Click [Yes] to uninstall the printer driver.

E

17

2

Uninstalling the Printer Driver and Software

Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver

Limitation

❒ Uninstalling the printer driver requires Full Control access permission. Mem-

bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you uninstall a
printer driver, log on under Full Control permission.

Close all the applications that are currently running.

A

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

B

The [Printers] window appears.

Click the icon of the printer you want to remove.

C

On the [File] menu, click [Delete].

D

A confirmation dialog box appears.

Click [Yes] to uninstall the printer driver.

E

18

Uninstalling the RICOH-SCRIPT2 Printer Driver

Uninstalling the RICOH-SCRIPT2 Printer
Driver

This section describes how to uninstall the RICOH-SCRIPT2 printer driver. The
actual procedure may differ depending on the operating system.

Follow the appropriate procedure below.

Windows 95/98/Me - Uninstalling the RICOH-SCRIPT2 Printer
Driver

Close all applications that are currently running.

A

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

B

The [Printers] window appears.

Click the icon of the printer you want to remove.

C

2

On the [File] menu, click [Delete].

D

A confirmation dialog box appears.

Click [Yes] to uninstall the printer driver.

E

Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver

Limitation

❒ Uninstalling a printer driver requires Manage Printers permission. Members

of the Administrators and Power Users groups have Manage Printers permis­sion by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.

Close all the applications that are currently running.

A

Click [Start] on the taskbar, point to [Settings], and click [Printers].

B

The [Printers] window appears.

Click the icon of the printer you want to remove.

C

On the [File] menu, click [Delete].

D

A confirmation dialog box appears.

Click [Yes] to uninstall the printer driver.

E

19

2

Uninstalling the Printer Driver and Software

Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver

Limitation

❒ Uninstalling a printer driver requires Full Control access permission. Mem-

bers of the Administrators, Server Operators, Print Operators, and Power Us­ers groups have Full Control permission by default. When you uninstall a
printer driver, log on under Full Control permission.

Close all applications that are currently running.

A

Click [Start] on the taskbar, point to [Settings], and then click [Printers].

B

The [Printers] window appears.

Click the icon of the printer you want to remove.

C

On the [File] menu, click [Delete].

D

A confirmation dialog box appears.

Click [Yes] to uninstall the printer driver.

E

Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver

Drag the PPD file you want to uninstall inside the following folder to

A

[Trash].

\System Folder\Extensions\Printer Descriptions\

Drag the PPD file you want to uninstall inside the following folder to

B

[Trash].

\System Folder\Preferences\Printing Prefs\Parsed PPD
Folder\

20

3. Paper and Other Media

Paper and Other Media Supported by This Printer

Paper Types and Sizes

This section describes the type, size, feed direction, and maximum amount of pa­per that can be loaded into each paper tray in this printer.

Note

❒ The "K" symbol means short-edge feed direction.
❒ This printer supports short-edge feed direction (K) only.

❒ The supported paper sizes may differ depending on the memory capacity of

the printer. ⇒ P.113 “Memory Capacity and Paper Size”

Reference

For more information about loading each type of paper, see P.24 “Types of pa-
per and other media”.

❖❖❖❖ Paper sizes and paper feed directions supported by each paper tray (Metric version)

Feed direction

A4 K 210 × 297 ❍❍❍

B5 JIS K 182 × 257 ❍❍❍

A5 K 148 × 210 ✩✩ ×

Letter K 216 × 279 ❍❍❍

Com#10 Env K 105 × 241 ✩✩ ×

DL Env K 110 × 220 ✩✩ ×

Size (mm)

Standard tray (Tray 1)

Paper Cassette Type204 (Tray 1)

PAPER FEED UNIT Type206 (Tray 2)

Legal K 216 × 356 × ❍ ×

21

3

Paper and Other Media

Feed direction

8.5 × 13 K 216 × 330 × ✩ ×

8.25 × 13 K 210 × 330 × ✩ ×

8 × 13 K 203 × 330 × ✩ ×

Custom Size —— ✩✩ ×

Size (mm)

Standard tray (Tray 1)

Paper Cassette Type204 (Tray 1)

PAPER FEED UNIT Type206 (Tray 2)

• ❍ means that the size is supported and automatically recognized by the print-
er.

• ✩ means that the size is supported and needs to be selected using the opera-
tion panel. ⇒ P.30 “Selecting paper size using the operation panel”

• × means that the size is not supported.

❖❖❖❖ Paper sizes and paper feed directions supported by each paper tray (Inch version)

Feed direction

Letter K 8 1/2" × 11" ❍❍❍

Legal K 8

8.5 × 13 K 8.5" × 13" × ✩ ×

Size (inch)

1

/2" × 14" × ❍ ×

Standard tray (Tray1)

Paper Cassette Type204 (Tray1)

PAPER FEED UNIT Type206 (Tray2)

22

8.25 × 13 K 8.25" × 13" × ✩ ×

8 × 13 K 8" × 13" × ✩ ×

A4 K 10.12" × 14.33" ❍❍❍

Paper and Other Media Supported by This Printer

Feed direction

B5 JIS K 7.17" × 10.12" ❍❍❍

A5 K 5.83" × 8.27" ✩✩ ×

Com#10 Env K 4

DL Env K 4.33" × 8.66" ✩✩ ×

Custom Size —— ✩✩ ×

Size (inch)

1

/8" × 9 1/2" ✩✩ ×

Standard tray (Tray1)

Paper Cassette Type204 (Tray1)

PAPER FEED UNIT Type206 (Tray2)

• ❍ means that the size is supported and automatically recognized by the print-
er.

• ✩ means that the size is supported and needs to be selected using the opera-
tion panel. ⇒ P.30 “Selecting paper size using the operation panel”

• × means that the size is not supported.

❖❖❖❖ Paper weight and number of sheets to be set

Standard tray

Paper Cassette Type204 (optional)

PAPER FEED UNIT Type206 (op­tional)

Supported paper weights Maximum number of

sheets (plain paper)

2

64 - 163 g/m

64 - 163 g/m

64 - 105 g/m2 (18 - 28 lb) 500 (82 g/m2, 22 lb)

(18 - 43 lb) 250 (82 g/m2, 22 lb)

2

(18 - 43 lb) 250 (82 g/m2, 22 lb)

*1

3

*1

Confirm that the top of the stack is not higher than the limit mark indicated on the
side guide of the tray.

23

3

Paper and Other Media

Paper Recommendations

Note the following suggestions when handling or selecting paper used with this
printer.

Loading paper

Important

❒ Do not use paper that is meant for an ink-jet printer. This paper may stick to

the fusing unit and cause a paper misfeed.

❒ When printing on an OHP transparency that has a print side, load it with the

print side up. Not taking this precaution may cause the OHP transparency to
stick to the fusing unit and cause a misfeed.

• Use only the recommended paper types. Print quality cannot be guaranteed
if other paper types are used. ⇒ P.27 “Paper not supported by this printer”

• Do not use paper that has already been printed on.

Storing paper

Paper should always be stored properly. Improperly stored paper might result
in poor print quality, paper misfeeds, or printer damage.

Recommendations are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep open reams of paper in the package in which the paper came.

Types of paper and other media

❖❖❖❖ Plain paper

• The standard tray can hold up to 250 sheets.

• PAPER FEED UNIT Type206 (option) can hold up to 500 sheets.

*1

: Based on paper that is 80 g/m2 (20 lb) in weight.

• If paper is curled or bent, straighten it before loading.

• Make sure that the stack of paper is no higher than the PAPER upper limit

mark(T

) inside the tray.

*1

*1

24

• Paper sizes available for the auto duplex printing are A4K, B5 JISK, Let-

terK, and LegalK. To use Legal size paper, Paper Cassette Type204 (op­tion) is required.

Paper and Other Media Supported by This Printer

❖❖❖❖ Thick paper

• If you print on paper heavier than 105 g/m2 (28 lb) (up to 160 g/m2 (43 lb)),

use the standard tray or the Paper Cassette Type204 (option). The print
quality on paper that is thicker cannot be guaranteed.

• Make sure that the stack of paper is not higher than the LABEL upper limit

mark (T

❒ The number of sheets that can be loaded may vary depending on the pa-

) inside the tray.

Note

per thickness and paper type.

• When printing on thick paper, you should select the thick paper mode

with the printer driver.

• Auto duplex printing onto thick paper is not available.

❖❖❖❖ Adhesive labels

• When printing on adhesive labels, use the standard tray or the Paper Cas-

sette Type204 (option).

• Load adhesive labels into the tray with the print side face up.

• Remove any unused adhesive labels from the tray after you are finished

printing. Leaving them in the tray can cause them to curl.

• When printing on adhesive labels, you should select the plain paper mode

with the printer driver.

• The standard tray or the Paper Cassette Type204 can hold up to 30 sheets

of adhesive labels.

Note

❒ The number of sheets that can be loaded may vary depending on the pa-

per thickness and paper type.

• In auto duplex printing, do not use adhesive labels.

• Make sure that the stack of paper is no higher than the LABEL upper limit

mark (T

) inside the tray.

3

❖❖❖❖ OHP transparencies

• When printing on OHP transparencies, use the standard tray or the Paper

Cassette Type204 (option).

• Load OHP transparencies into the tray with the print side face up or they

may stick to the fusing unit and cause a misfeed.

• Remove any unused OHP transparencies from the tray after you are fin-

ished printing. Leaving them in the tray may cause them to stick together.

• When printing on OHP transparencies, you should select the OHP trans-

parency mode with the printer driver.

25

3

Paper and Other Media

• The standard tray or the Paper Cassette Type204 can hold up to 50 OHP

transparency sheets.

Note

❒ The number of sheets that can be loaded may vary depending on the pa-

per thickness and paper type.

• Make sure that the stack of paper is not higher than the OHP FILM upper

limit mark (T

• In auto duplex printing, do not use OHP transparencies or they may stick

to the fusing unit and cause a misfeed.

• When printing on OHP transparencies, it may take 1 to 2 minutes before

printing starts in order to keep the printer in an appropriate condition.

) inside the tray.

❖❖❖❖ Envelopes

• When printing on envelopes, use the standard tray or the Paper Cassette

Type204 (option).

• You can select the sizes for the envelopes using the operation panel.

⇒ P.79 “Using the Operation Panel”

• Recommended types of envelopes are as follows:

• Com#10 Env

• DL Env

• Do not stack envelopes over the limit mark.

• Confirm that print side is facing up.

• Confirm that there is no air in the envelopes before loading.

• To get better print quality, it is recommended that you set the right, left,

top, and bottom print margins, to at least 20 mm (0.8") each.

• Do not print on both sides of envelopes.

• Load only one size and type of envelope at a time.

• Before loading envelopes, flatten the leading edges (sides being fed into

the printer) of them by running a pencil or ruler across them.

• Some kinds of envelopes might cause misfeeds, wrinkles or poor printing.

• The print quality on envelopes may be uneven as different parts of an en-

velope have different thickness. Print one or two envelopes to check the
print quality.

• Avoid using the non-supported envelopes listed on P.27 “Paper not sup-

ported by this printer”.

• Auto duplex printing onto envelopes is not available.

26

Paper and Other Media Supported by This Printer

Paper not supported by this printer

Avoid using the following types of paper that are not supported by this printer:

• Paper whose weight is heavier or lighter than the limitation.

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

• Damp paper

• Paper stuck together

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except preprinted letterhead

Note

❒ Ink on paper from an earlier print job, another copier, an ink-jet printer or

other devices could damage the fusing unit of this printer due to different
fusing temperatures.

• Coated paper

3

• Special paper, such as thermal paper, aluminum foil, carbon paper and con­ductive paper

• Heavily textured paper

• Glued paper

• OHP transparencies for ink-jet printers

• Label paper on which glue or base paper is exposed

• Paper with clips or staples

• Paper with tape or ribbons attached

• Paper meant for an ink-jet printer

• Envelopes that are:

• damp

• excessively curled or twisted

• stuck together

• damaged in any way

• with stamps attached

• with windows, holes, perforations, cutouts, or embossing

• with metal clasps, string ties, or metal folding bars

• designed to be interlocked

• with nicked edges or bent corners

• with rough, cockle, or laid finishes

• with any exposed adhesive, when the flap is in the sealed or closed posi-

tion

27

Paper and Other Media

Printable Area

The following illustration shows the printable area for this printer. Be sure to set
the print margins correctly.

3

4.3 mm (1/6")

4.3 mm (1/6")

4.3 mm (1/6")

4.3 mm (1/6")

A: printable area

Note

❒ The above illustration shows the printable area for plain paper. For other

types of paper, the margin width should be 8.6 mm (1/3”).

❒ As for plain paper, when duplex printing is made, the top margin width will

be 7 mm depending on the page.

❒ The printable area may vary depending on paper size, printer language and

printer driver settings.

28

Loading Paper

R

Loading Paper in the Paper Tray

This section describes instructions for
loading paper in the standard paper
tray and the Paper Cassette Type204
(option).

CAUTION:

• The paper tray does not have a
stopper. When pulling it out, be
careful not to pull it strongly. If
you do, the tray might fall and
cause a personal injury.

Reference

For more information about the
size and feed direction of paper
that can be loaded in the tray, see
P.21 “Paper and Other Media Sup-
ported by This Printer”.

Note

❒ Custom size paper is supported by

the standard tray or the Paper Cas­sette Type204 (option) only. (Both
are referred to as Tray 1.)

Loading Paper

Slide the paper guides to posi-

B

tions that match the size of paper
you want to load.

Load paper into the tray with the

C

side to be printed facing up.

3

ZDGY020J

ZDGY030J

Carefully pull the paper tray out

A

of the printer and place it on a flat
surface.

ZDGY010J

ZDGY040J

Important

❒ Confirm that the top of the stack

is not higher than the limit mark
(T

) inside the tray.

29

Paper and Other Media

3

❒ The front and side guides

should be set to the correct pa­per size to avoid paper feed
problems.

❒ Do not mix different kinds of

paper in the tray.

❒ To avoid paper multi-feeds,

shuffle sheets before setting
them in the tray.

Slide the paper tray completely

D

into the printer.

Important

❒ Be sure to insert the paper tray

completely, or paper misfeeds
might occur.

❒ If the paper size shown on the

panel display differs from the
size of paper actually loaded,
re-adjust the position of the pa­per guides.

Selecting paper size using the operation
panel

Press {{{{Media}}}}.

A

Power On Line Data In

Error

Media Enter

The “Media” menu appears.

Reset

EscapeMenu

<Media> j

1. Paper Tray l

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display “Pa-

B

per Size”, and then press {{{{#Enter}}}}.

<Media> j

2.Paper Size l

The “Paper Size” menu appears.

ZDHS021E

Use the following procedure to speci­fy the paper size from the printer's
operation panel after loading custom
size paper into the standard paper
tray.

Note

❒ You can set the custom size paper

in the standard tray or the Paper
Cassette Type204 (option) only.

❒ After pressing a key, wait until the

display changes as described be­fore performing the next key oper­ation.

30

<Paper Size> j
*Auto Detect l

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display “Cus-

C

tom”, and then press {{{{#Enter}}}}.

The following message appears.

<Custom> l
jl/# Width 210mm

Press {{{{UUUU}}}} or {{{{TTTT}}}} to change the

D

third (leftmost) digit of the paper
width.

<Custom> l
jl/# Width 110mm

Loading Paper

When the third digit is the value

E

you want, press {{{{#Enter}}}} to move
the llll pointer to the second digit.

<Custom> l
jl/# Width 110mm

Note

❒ You can press {Escape} to move

the pointer to the left.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to change the

F

second (center) digit of the paper
width.

<Custom> l
jl/# Width 120mm

Repeat steps EEEE and FFFF to set the val-

G

ue of the first (rightmost) digit of
the width.

Press {{{{On Line}}}}.

K

The normal display screen ap­pears.

Note

❒ To change from the “Custom”

size setting to automatic paper
size detection, press {UUUU} and
{TTTT} in step C of the above pro-
cedure to scroll to “Auto De­tect”, and then press {#Enter}.

Loading Paper in the PAPER FEED UNIT Type206

Important

❒ The paper tray cannot be pulled

out completely from the paper
feed unit. Do not try to pull it out
forcibly.

3

While the pointer is located at the

H

first (rightmost) digit of the
width, press {{{{#Enter}}}} to advance
to the length setting display.

<Custom> l
jl/# Length297mm

Use the same procedure as that for

I

the width to set the three digits of
the length. Move the llll pointer to
the left with {{{{Escape}}}} and to the
right with {{{{#Enter}}}}. Press {{{{UUUU}}}} and
{{{{TTTT}}}} to change the digit where the
pointer is located.

While the llll pointer is located at

J

the first (rightmost) digit of the
length, press {{{{#Enter}}}}.

The “Media” menu appears.

Note

❒ For more information about the

size and feed direction of paper
that can be loaded in the paper
feed unit, see P.21 “Paper and Other
Media Supported by This Printer”.

Slide the paper tray out until it

A

stops.

ZDGY050J

31

Paper and Other Media

3

Slide the paper guides to posi-

B

tions that match the size of paper
you want to load.

ZDGY060J

❒ The front and side guides should

be set to the correct paper size to
avoid paper feed problems.

❒ Load only plain paper in the pa-

per feed unit. To print on thick
paper, adhesive labels, OHP
transparencies or envelopes,
use the standard tray.

❒ To avoid paper multi-feeds,

shuffle sheets before loading
them in the tray.

Slide the paper tray into the paper

D

feed unit until it stops.

Important

❒ Be sure to insert the paper tray

completely, or paper misfeeds
might occur.

❒ If the paper size shown on the

panel display differs from the
size of paper actually loaded,
re-adjust the position of the pa­per guides.

Load paper into the tray with the

C

side to be printed facing up.

Important

❒ Confirm that the top of the stack

is not higher than the limit mark
(T

) inside the tray.

ZDGY070J

ZDGY080J

32

Switching between Paper Trays

When paper of the same size is load­ed in both the standard tray and the
paper feed unit (option), and when
“Auto Tray Select” is set with the
printer driver, paper will be fed from
the standard tray when you start
printing. To print on paper loaded in
the paper feed unit, switch the tray to
be used to the paper feed unit using
“1. Paper Tray” in the System
Menu.⇒ P.90 “System Menu”

Printing a configuration page from tray 2

If “Custom Size” is applied to tray 1
(the standard tray), you cannot print
a configuration page, a color sample,
a job log and a statistics report using
paper set in tray 1. In this case, set A4
or Letter size paper in tray 2 (optional
paper feed unit), and then proceed as
follows to print a desired sheet using
paper set in tray 2.

Press {{{{Media}}}}.

A

Power On Line Data In

Error

Reset

EscapeMenu

Loading Paper

After confirming that “1. Paper

B

Tray” is on the display, press
{{{{#Enter}}}}.

The Paper Tray menu appears.

• Metric version

<Paper Tray> j
*Tray1/A4 l

• Inch version

<Paper Tray> j
*Tray1/8.5x11 l

Note

❒ An asterisk (*) indicates the cur-

rently selected paper tray.

Press {{{{UUUU}}}} and {{{{TTTT}}}} to display

C

“Tray2/(paper size)”, and then
press {{{{#Enter}}}}.

This selects the paper feed unit,
and the “Media” menu appears.

Press {{{{On Line}}}}.

D

The normal display screen ap­pears.

Note

❒ To return to the standard tray,

select “Tray1/(paper size)” in
step C.

3

Media Enter

The “Media” menu appears.

<Media> j

1. Paper Tray l

ZDHS021E

33

3

Paper and Other Media

34

4. Troubleshooting

Error & Status Messages

There are three types of error and status messages.

• Printed error messages

• Error and status messages on the operation panel

• Printer information received from the network

Printed Error Messages

The error message shown below is printed by the printer whenever there is not
enough memory to print data.

Error message Required action

There is not enough memory in your printer to
print this page.Change print quality in the
printer driver and try again.For details, please
refer to the troubleshooting section in your
manual.

The following are the actions you should take
when you encounter memory shortage prob­lems. If these actions do not solve the problem
individually, try them in combination with
each other. ⇒ P.114 “Low Memory”

Increase printer memory.

A

Install the optional memory unit to in­crease the amount of printer memory.

Reduce resolution.

B

Use the printer driver to set resolution to
300 dpi.

⇒Help of the printer driver
⇒”RICOH-SCRIPT2 Operating Instruc-

tions”

Turn on “Image Memory”.

C

Use the printer's “System Menu” to turn on
“Image Memory”.⇒ P.90 “System Menu”

35

4

Troubleshooting

Error & Status Messages on the Operation Panel

Important

❒ If an error message that is not included in the following table appears on the

panel display, turn the printer off and on. If this does not clear the error mes­sage, write down the error number and the message, and contact your sales
or service representative.

Note

❒ The panel display can show only one error message at a time. Printing a con-

figuration page shows all current printer errors. ⇒ P.95 “Printing the Configu-

ration Page”

❒ For more information about the IPDL-C printer driver, see the printer driver's

Help.

Message Description Comments

Add Fuser Oil

(on the lower line)

Add Fuser Oil

(on the upper line)

Add Toner

xxx

Change 120K It is time for scheduled mainte-

Change Fuser It is time to replace the fusing

Change PCU It is time to replace the photo-

Change Fuser Cleaner. The fuser cleaner is dirty. Replace the fuser cleaner.⇒

Change XX It is time to change the unit in-

Fuser oil is low. You can print
about 30 pages after this mes­sage appears.

The fuser oil bottle is empty. Replace the fuser oil bottle.

The toner indicated by xxx runs
out.

nance.

unit.

conductor unit.

dicated by XX.

Replace the fuser oil bottle.

⇒ P.72 “Replacing the Fuser
Oil Bottle and Ozone Filter”

⇒ P.72 “Replacing the Fuser
Oil Bottle and Ozone Filter”

Replace the indicated toner
cartridge.

⇒ P.66 “Replacing the Toner
Cartridge”

Contact your sales or ser­vice representative.

Contact your sales or ser­vice representative.

If prints are dirty, replace
the photoconductor unit. ⇒
P.68

“Replacing the Photocon-

ductor Unit”

P.76 “Replacing the Fuser
Cleaner”

Contact your sales or ser­vice representative. XX in­dicates the unit to be
replaced as follows: T1:
Transfer drum R1: Pick-up
roller for the standard tray
R2: Pick-up roller for the
paper feed unit D1: Paper
discharger

36

Error & Status Messages

Message Description Comments

Check Tray2

Connection

Chg. Cleaner The fuser cleaner is dirty. You can print about 1,000

Close Duplex

Uint Cover

Close Front Cover The front cover is open. Close the front cover. ⇒ the

Close Rear Cover The rear cover is open. Close the rear cover.

Close Top Cover The top cover is open. Close the top cover.

Energy Saver In the Energy Saver mode. Press the operation key or

Load

(paper size)

*1

The paper feed unit (option) is
not installed correctly.

The duplex unit cover is open. Close the duplex unit cover.

There is no paper of the indicat­ed size in the paper tray being
used.

Install the paper feed unit
correctly.⇒ the "Setup
Guide" that comes with the
printer

more pages after this mes­sage is displayed.

"Setup Guide" that comes
with the printer

send a job from the comput­er to turn the power on.

Load the indicated paper
size into the paper tray be­ing used. ⇒ P.29 “Loading

Paper”

4

There is no paper of the correct
size loaded in the paper tray.

Low on: xxx The toner indicated by xxx is

low.

Open and Close

Front Cover

Open DuplexCover

Remove Misfeed

*1

The front cover is not closed
correctly.

There is a paper misfed in the
duplex unit.

Load the correct size paper.

Replace the indicated toner
cartridge. The color of the
toner is shown by the
CMYK color model. The
meaning is following.

• C: cyan

• M: magenta

• Y: yellow

• K: black

⇒ P.66 “Replacing the Toner
Cartridge”

Open the front cover and
close it correctly until it is
locked into place.

Remove the misfed paper.

⇒ P.59 “When the Message
"Open DuplexCover Remove
Misfeed" Appears”

37

Troubleshooting

Message Description Comments

4

Open Rear Cover

Remove Misfeed

Paper Size Error There is a difference between

Paper Type Error There is a difference between

Remove Misfeed From Output
Tray

Remove Misfeed From Paper
Tray

Reset Cleaner

Correctly

There is a paper misfeed in the
printer.

the paper size in the tray and
the requested paper size from
the computer.

the paper type in the tray and
the requested paper type from
the computer.

There is a paper misfeed in the
printer.

There is a paper misfeed in the
printer.

The fuser cleaner roller is not
installed in the printer.

Remove the misfed paper.

⇒ P.56 “When the Message
"Open Rear Cover Remove
Misfeed" Appears”

Check if the correct paper is
set ⇒ P.29 “Loading Paper”

Check if the correct paper is
set ⇒ P.29 “Loading Paper”

Remove the misfed paper.

⇒ P.57 “When the Message
"Remove Misfeed From Out­put Tray" Appears”

Remove the misfed paper.

⇒ P.54 “When the Message
"Remove Misfeed From Paper
Tray" Appears”

Install the fuser cleaner.⇒
P.76 “Replacing the Fuser

Cleaner”

Reset Fusing Unit Correctly The fusing unit is not installed

in the printer.

Reset PCU Correctly The photoconductor unit is not

installed in the printer.

Reset Paper Tray Correctly The paper tray is not installed

correctly.

Reset Transfer

Roller Correctly

Reset xxx Toner Correctly The indicated toner cartridge is

Warming Up The printer is warming up or

Waste T Full The waste toner bottle is full. Replace the waste toner

Waste Toner is Full The waste toner bottle is full. Replace the waste toner

The transfer roller is not in­stalled correctly.

not installed in the printer.

processing internally.

Contact your sales or ser­vice representative.

Install the photoconductor
unit. ⇒ P.68 “Replacing the

Photoconductor Unit”

Install the paper tray cor­rectly.

Contact your sales or ser­vice representative.

Install the indicated toner
cartridge.⇒ P.66 “Replacing

the Toner Cartridge”

Wait until the printer re­turns to the ready condition
or finishes processing inter­nally.

bottle.⇒ P.75 “Replacing the

Waste Toner Bottle”

bottle. ⇒ P.75 “Replacing the
Waste Toner Bottle”

38

Error & Status Messages

Message Description Comments

A3:Error There is too much data for the

I/O buffer to handle.

A6:Error There is not enough printer

memory to print one or more of
the pages in the print job.

AB:Error The printer is unable to process

the data you are trying to print.

B0:Error An error has occurred in the

optional memory unit.

Check if the interface cable
is inserted into the printer
and the computer securely.

Check if the interface cable
is damaged or broken.

Increase the size of the I/O
buffer. ⇒ P.79 “Using the

Operation Panel”

See P.114 “Low Memory”.

Install optional memory
unit to increase the amount
of printer memory.

Reduce the amount of data
being sent to the printer.

Turn the printer off and on.
Then, try to print again.

Turn off the printer. Re­move and reinstall the
memory unit and turn on
the printer. Then, try to
print again.

4

Turn off the printer. Re­move the memory unit and
turn on the printer. Then,
try to print again.

Note

❒ In this case, you might

not be able print com­plex print jobs.

B1:Error An error has occurred in the

standard parallel interface.

B3:Error The printer setting is wrong. Reset the printer using

B5:Error An error has occurred in the

RICOH-SCRIPT2 module.

Contact your sales or ser­vice representative.

"Menu Reset" of the "Main­tenance" menu. ⇒ P.79 “Us-

ing the Operation Panel”

Contact your sales or ser­vice representative.

39

Troubleshooting

Message Description Comments

4

B7: Error An error has occurred in the

optional Network Interface
Board.

85:Error The printer has run out of

frame memory. There is not
enough memory to render the
graphic data.

Turn the printer off and on.
Then, try to print again.

Turn off the printer. Re­move and reinstall the Net­work Interface Board and
turn on the printer. Then,
try to print again.

Turn off the printer. Re­move the Network Inter­face Board from the printer
and turn on the printer.
Then, try to print again.

Note

❒ If you remove the Net-

work Interface Board,
you cannot print via the
network. You can send
the print job to the print­er only via a parallel ca­ble connection.

Reduce the size of the input
buffer, or add optional
memory.

86:Error You may be trying to print with

the wrong printer driver.

You might not be using the cor­rect interface cable.

91:Error An error has occurred in the

printer's standard memory.

94:Error The amount of the memory is

not set correctly.

*1

This message appears when the optional duplex unit is installed to the printer.

Confirm that you are using
the correct printer driver.

Confirm that you are using
the correct interface cable.

Turn the printer off and on.
Then, try to print again.

Specify the correct amount
of memory using the print­er driver.

Note

❒ If you cannot solve the problem by taking the above actions, turn the printer

off and on. If this does not clear the error message, write down the error num­ber and the message, and contact your sales or service representative.

40

Error & Status Messages

Getting Printer Information over the Network

Note

❒ The optional Network Interface Board is required to acquire printer informa-

tion over the network.

Printer current status

You can check the printer's current status using the following method.

❖❖❖❖ UNIX

Use the lpq command or stat parameter of rsh, rcp, or ftp.

❖❖❖❖ mshell

Use status command.
For more information ⇒ ”Operating Instructions” of the optional network in-
terface board

Message Description Comments

Call Service There is a malfunction in the

printer.

Cleaner : Not Set Correctly The fuser cleaner roller is not

installed in the printer.

Color Toner: Not Set Correctly A toner cartridge is not in-

stalled in the printer.

Duplex Unit Cover Open The cover of the duplex unit is

open.

Energy Save Mode The printer is in Energy Saver

mode.

Front Cover Open The front cover is open. Close the front cover. ⇒ the

Turn the printer off and on. If
this does not clear the prob­lem, contact your sales or ser­vice representative.

Install the fuser cleaner.⇒
P.76

“Replacing the Fuser Clean-

er”

Install the toner cartridge.⇒
P.66

“Replacing the Toner Car-

tridge”

Close the cover.

Wait for a while.

"Setup Guide" that comes
with the printer

4

FrontCover:Not Closed Prop­erly

Fusing Oil is Low Fuser oil is low. You can print

Fusing Oil is Empty The fuser oil bottle is empty. Replace the fuser oil bottle. ⇒

The front cover is not closed
correctly.

about 30 pages more after this
message appears.

Open the front cover, and
close it again until it locks into
place.

Replace the fuser oil bottle. ⇒
P.72 “Replacing the Fuser Oil

Bottle and Ozone Filter”

P.72

“Replacing the Fuser Oil

Bottle and Ozone Filter”

41

Troubleshooting

Message Description Comments

4

Fusing Unit: Not Set Correctly The fusing unit is not installed

in the printer.

Low on Toner Toner is low. Prepare the toner.

Low on xxx Toner The indicated toner is low. Replace the indicated toner

Maintenance Required It is time for periodic mainte-

nance.

No Paper There is no paper in the paper

tray.

Paper Misfeed at Duplex Unit There is a paper misfed in the

duplex unit.

Paper Misfeed at Output Tray There is a paper misfed in the

printer.

Contact your sales or service
representative.

cartridge. After this message
appears, you can print about
300 pages (A4 5% chart) for C
(cyan), M (magenta), or Y (yel­low) toner. Printing is dis­abled when the printer runs
out of any one toner color.

⇒ P.66 “Replacing the Toner
Cartridge”

Contact your sales or service
representative.

Load paper into the paper
tray. ⇒ P.29 “Loading Paper”

Remove the misfed paper. ⇒
P.59 “When the Message "Open

DuplexCover Remove Misfeed"
Appears”

Remove the misfed paper. ⇒
P.57 “When the Message "Re-

move Misfeed From Output
Tray" Appears”

42

Paper Misfeed at Rear Cover There is a paper misfed in the

printer.

Paper Misfeed at Tray There is a paper misfed in the

printer.

Paper Tray : Not Set Correctly The paper tray is not installed

correctly.

Paper Type Error There is a difference between

the paper type in the tray and
the requested paper type from
the computer.

PCU : Not Set Correctly The photoconductor unit is

not installed in the printer.

Performing Self Check The printer is running the

built-in self check program.

Ready Printer works properly. —

Remove the misfed paper.⇒
P.56 “When the Message "Open

Rear Cover Remove Misfeed"
Appears”

Remove the misfed paper. ⇒
P.54 “When the Message "Re-

move Misfeed From Paper Tray"
Appears”

Install the paper tray correct­ly.

Check if the correct paper is
set.⇒ P.29 “Loading Paper”

Install the photoconductor
unit correctly. ⇒ P.68 “Replac-

ing the Photoconductor Unit”

Wait for a while.

Error & Status Messages

Message Description Comments

Rear Cover Open The rear cover is open. Close the rear cover. ⇒ the

"Setup Guide" that comes
with the printer

Time to Change Fuser Cleaner It is time to replace the fuser

cleaner.

Time to Change Fusing Unit It is time to replace the fusing

unit.

Time to Change PCU It is time to replace the photo-

conductor unit.

Time to Change XX It is time to replace the unit in-

dicated by XX.

Toner is Empty A toner cartridge runs out. Replace the toner cartridge.⇒

Top Cover Open The top cover remains open. Close the top cover.

TransferRoller:NotSetCor­rectly

The transfer roller is not in­stalled correctly.

Replace the fuser cleaner. ⇒
P.76 “Replacing the Fuser Clean-

er”

Contact your sales or service
representative.

If printed side gets dirty, re­place the photoconductor
unit. ⇒ P.68 “Replacing the

Photoconductor Unit”

Contact your sales or service
representative. XX indicates
the unit to be replaced as fol­lows: T1: Transfer drum R1:
Pick-up roller for the standard
tray R2: Pick-up roller for the
paper feed unit D1: Paper dis­charger

P.66 “Replacing the Toner Car-

tridge”

Contact your sales or service
representative.

4

Tray2 : Not Set Correctly The paper feed unit (option) is

not installed correctly.

Warming Up The printer is preparing for

printing.

Waste Toner is Full The waste toner bottle is full. Replace the waste toner bottle.

XXX: Not Set Correctly The indicated toner cartridge

is not installed correctly.

xxx Toner is Empty The indicated toner is low or

has run out.

Install the paper feed unit cor­rectly.⇒the "Setup Guide"
that comes with the printer

Wait until the printer is
warmed up.

⇒ P.75 “Replacing the Waste
Toner Bottle”

Install the indicated toner car­tridge correctly.⇒ P.66 “Re-

placing the Toner Cartridge”

Replace the indicated toner
cartridge.

⇒ P.66 “Replacing the Toner
Cartridge”

43

Troubleshooting

Printer configuration

You can check the printer's current status using the following method.

❖❖❖❖ UNIX

Use the info parameter of rsh, rcp, or ftp

❖❖❖❖ mshell

Use info command.
For more information ⇒“Operating Instructions” of the optional network in­terface

Note

❒ “*” (asterisk) indicates the current setting.

4

❒ Items marked by “*” are explained in the following tables.

Item Description

Input Tray

ID number of the paper tray

No.

Name

PageSize

Status List

Output Tray

No.

Name

Status

Emulation

No.

Name

Version

Program

No.

Name

Name of the paper tray

Paper size loaded in the paper tray

Current status of the paper tray

ID number of the output tray

Name of the output tray (Fixed to “Standard”)

Current status of the output tray (Fixed to “Normal”)

ID number of the emulation used by the printer

Name of the emulation used in the printer

Version of the emulation

ID number of the program

Name of the program (Fixed to blank.)

*1

*2

*3

*4

❖❖❖❖ *1 Input Tray: Name

Tray1 Standard tray

Tray2 Paper feed unit

44

Name Description

Error & Status Messages

❖❖❖❖ *2 Input Tray: PageSize

Paper size Description

A4R A4K

A5R A5K

B5R B5K

LGR

LTR

FRE Custom size

1

8

/2”×14"K

1

8

/2"×11”K

❖❖❖❖ *3 Input Tray: Status

Status Description

Normal 

NoTray There is no paper tray

PaperEnd There is no paper in the paper tray

❖❖❖❖ *4 Emulation: Name

4

Emulation name Description

RWC(IPDL-C) IPDL-C

RPS(RicohScript2) RICOH-SCRIPT2

45

Troubleshooting

Printer Does Not Print

Possible cause Solutions

Is the power on? If not, confirm that the power cord is securely plugged into the

power outlet and the printer.

Turn on the printer. ⇒ the "Setup Guide" that comes with the
printer

4

Does the On Line indica­tor stay on?

Does the Error indicator
stay red?

Is the paper loaded? Load paper into the paper tray. ⇒ P.29 “Loading Paper”

Is the interface cable be­tween the printer and the
computer connected se­curely?

Are you using a correct in­terface cable?

Did you connect the inter­face cable after turning on
the power switch?

When you print using the
RICOH-SCRIPT2 printer
driver in a network, data is
received by the printer, but
is not printed.

If not, press {On Line} to make it light up.

If so, check the error message on the panel display and take the re­quired action. ⇒ P.36 “Error & Status Messages on the Operation

Panel”

Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.

For more information about the settings, see the "Quick Installa­tion Guide".

The type of interface cable you should use depends on the com­puter. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

For more information about the settings, see the "Quick Installa­tion Guide".

Connect the interface cable before turning on the power switch.

❖❖❖❖ Windows 95/98/Me

On the [PostScript] tab of the Printer Properties, click [Advanced]
and then clear both [Send CTRL+D before job] and [Send CTRL+D
after job].

❖❖❖❖ Windows 2000

On the [Device Settings] tab of the Printer Properties, select [No]
for both [Send CTRL-D Before Each Job:] and [Send CTRL-D After
Each Job:].

46

❖❖❖❖ Windows NT 4.0

Open the [Advanced] tab of the Printer Properties. From [Post-
Script Options], select [No] for both [Send CTRL-D Before Each job:]
and [Send CTRL-D After Each job:].

Possible cause Solutions

Printer Does Not Print

If you print using the
RICOH-SCRIPT2 printer
driver, printing does not
start or is interrupted.

❖❖❖❖ Windows 95/98/Me

Set a longer [Job timeout:] period with the [PostScript] tab of the
Printer Properties.

❖❖❖❖ Windows 2000

Set a longer [Job Timeout:] period with the [Device Settings] tab
of the Printer Properties.

❖❖❖❖ Windows NT 4.0

Set a longer [Job Timeout:] period with the [Device Settings] tab
of the Printer Properties.

❖❖❖❖ Macintosh

Set a longer [Job Timeout] period.

A PostScript error might occur if there is not enough memory in
the machine, or there are errors in the print data sent to the ma­chine.

• Print the configuration page to check the amount of available
memory.

• If the memory size is full, increasing the memory may solve
this problem. If you still cannot clear the problem, contact your
sales or service representative.

The print job might be reset. Do the following.

• Confirm that you have selected the correct printer driver. Try
printing again.

• Set a longer Wait Timeout.

4

❖❖❖❖ Windows 95/98/Me

Set a longer [
the Printer Properties.

Wait timeout:

] period with the [

PostScript

❖❖❖❖ Windows 2000

Set a longer [Wait Timeout:] period with the [Device Settings]
tab of the Printer Properties.

❖❖❖❖ Windows NT 4.0

Set a longer [Wait Timeout:] period with the [Device Settings]
tab of the Printer Properties.

❖❖❖❖ Macintosh

You can specify a longer "I/O Timeout" period on the oper­ation panel. ⇒ P.79 “Using the Operation Panel”

] tab of

47

Troubleshooting

Possible cause Solutions

4

Is the Data In indicator
blinking or lit after starting
the print job?

If the Data In indicator stays off, data is not being sent to the print­er or the printer may be resetting the print job because there was a
long delay in receiving the data from the computer.

❖❖❖❖ If the printer is using "I/O Timeout"

Increase the value of the "I/O Timeout" setting of the "IPDL-C
Menu" or "RPS2 Menu". Or set the "I/O Timeout" value to "0"
(this is the off setting). ⇒ P.79

“Using the Operation Panel”

❖❖❖❖ If the printer is connected to the computer using the par-

allel cable

Confirm that the printer port settings are correct. For a parallel
port connection, port LPT1 or LPT2 should be set.
For more information about the printer port settings, see the
notes after this table.

❖❖❖❖ Network connection

Contact your network administrator.

If the Data In indicator is blinking or lit.

The printer may be resetting the print job. Take the following steps
to correct the situation.

• Increase the "Job Timeout" setting of the "IPDL-C Menu" or
"RPS2 Menu".

• Confirm that the printer driver settings are correct.

• Change the "Transfer" setting in the "System Menu".

• Confirm that the "Parallel" setting in "System Menu" is correct.

Do you print via a net­work?

Confirm that the "Ethernet" setting is correct from the operation
panel. ⇒ P.84 “Menu Table”

The setting governs the data transfer speed used by the Network
Interface Board. Three options are available:

• Auto (default)

• 100 Mbps

• 10 Mbps

Note

❒ For details about the appropriate setting to use on your net-

work, contact your network administrator.

Can you print a test page
(configuration page) ?

If you cannot print a test page, it probably indicates printer mal­function. You should contact your sales or service representative.

If you can print a test page but cannot get the printer to print when
you issue a print command from the computer, it probably means
there is a problem with the computer.

Also keep it in mind that large, complex data might take a long
time for the printer to process.

If you cannot solve the problem by taking the above actions, contact your sales
or service representative.

48

Printer Does Not Print

Note

• Windows 95/98/Me

Click [Start], point to [Settings], and then click [Printers].

A

Click the icon of the printer. Next, on the [File] menu, click [Properties].

B

Click the [Details] tab.

C

Check the [Print to the following port:] list to confirm that the correct port

D

is selected.

• Windows 2000

Click [Start], point to [Settings], and then click [Printers].

A

Click the icon of the printer. Next, on the [File] menu, click [Properties].

B

Click the [Ports] tab.

C

Confirm that the correct port is selected.

D

• Windows NT 4.0

Click [Start], point to [Settings], and then click [Printers].

A

Click the icon of the printer. Next, on the [File] menu, click [Properties].

B

Click the [Port] tab.

C

4

Confirm that the correct port is selected.

D

• Macintosh

Click [Apple Menu], point to [Control Panel] and then click [Apple Talk].

A

In the [connect via.] list box, select [Ethernet].

B

49

Troubleshooting

Other Printing Problems

Note

❒ For more information about the IPDL-C printer driver, see the printer driver's

Help.

❒ For more information about the RICOH-SCRIPT2 printer driver, see the “Op-

erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD­ROM.

Status Possible causes, Descriptions, and Solutions

4

The printer prints a message in­dicating insufficient memory.

Image is printed on the reverse
side of paper.

Paper misfeeds occur frequently.

This message is printed when the printer does not have
enough memory to print a page.

The following are the actions you should take when you en­counter memory shortage problems. If these actions do not
solve the problem individually, try them in combination
with each other. ⇒ P.114 “Low Memory”

Increase printer memory.

A

Install the optional memory unit to increase the amount
of printer memory.

Reduce resolution.

B

Use the printer driver to set resolution to 300dpi.

⇒ Help of the printer driver
⇒ “RICOH-SCRIPT2 Operating Instructions”

Turn on “Image Memory”.

C

Use the printer's “System Menu” to turn on “Image Mem­ory”.⇒ P.90 “System Menu”

Paper in the paper tray is upside down.

Load paper with the print side up.

Make sure you are removing misfed paper correctly. Pull the
misfed paper out of the printer and double-check to make
sure you are removing all the paper that was misfed.⇒ P.54

“Removing Misfed Paper”

Check if the paper tray is set correctly. If not, set it correctly.
⇒ P.29 “Loading Paper”

50

Paper is not loaded correctly in the paper tray. Remove the
paper from the tray and reload it correctly. ⇒ P.29 “Loading

Paper”

Check the paper type settings. The type of paper set with the
printer driver might be different from the actual paper or
media type. Make the correct paper or media type setting.

You might be using paper not supported by this printer. Use
the appropriate type of paper. ⇒ P.24 “Paper Recommenda-

tions”

Other Printing Problems

Status Possible causes, Descriptions, and Solutions

It takes too much time to start
printing.

It takes too much time to com­plete the print job.

It takes too much time to per­form black and white printing.

The data is so large or complex that it takes time to process.
If the Data In indicator is blinking, the data processing is be­ing done. Just wait until it resumes.

The Energy Saver mode might be enabled. In the Energy Sav­er mode, it takes time for the printer to warm up.

Photographs and other data intensive pages take a long time
for the printer to process, so simply wait when printing such
data.

Changing the following settings may help to speed up print­ing.

• IPDL-C printer driver

Set [Printing Mode] to [Fast].
Set [Resolution:] to [600 dpi / Fast].

• RICOH-SCRIPT2 printer driver

Set [Gradation] to [Fast].

The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.

If "Warming Up" appears on the panel display, the printer is
now warming up. Wait for a while.

[Color] is selected on the printer driver. Change the color
mode setting to [Black & White].

4

Note

❒ Some applications ignore the color mode setting made

with the printer driver.

The desired tray is not used for
the output.

The desired paper size is not
used for the output.

The print side gets dirty. Adjust the image density setting. Extreme settings may cre-

The printer driver setting is not correct. Change the setting.

The printer driver setting is not correct. Change the setting.

Specified paper is not loaded correctly in the paper tray. Re­move the paper from the tray and reload the specified paper
correctly. ⇒ P.29 “Loading Paper”

ate output that appears dirty. ⇒ P.63 “Adjusting the Image

Density”

If the message "Change PCU" appears on the panel display,
replace the photoconductor unit. ⇒ P.68 “Replacing the Pho-

toconductor Unit”

51

Troubleshooting

Status Possible causes, Descriptions, and Solutions

Image density is too light. Turning on [Toner Saving] can cause blurring or fine lines not

to be printed. With color printing, toner saving can cause ab­normal coloring. Try printing again after turning [Toner Sav-
ing] off.

If the message "Low on: xxx" or "Add Toner xxx" is on the
panel display, replace the toner cartridge of the indicated
color. ⇒ P.66 “Replacing the Toner Cartridge”

You might be using paper not supported by this printer. Use
the appropriate type of paper. ⇒ P.21 “Paper and Other Media

Supported by This Printer”

4

Part of the printout is blurred or
light.

The printout is different from
the specified color.

Toner is not fused well when
printing on thick paper or OHP
transparencies.

The color of the printout is dif­ferent from the color on the
computer's display.

Make the image density darker. ⇒ P.63 “Adjusting the Image

Density”

If the message "Low on: xxx" or "Add Toner xxx" is on the
panel display, replace the toner cartridge of the indicated
color.⇒ P.66 “Replacing the Toner Cartridge”

Check if toner cartridges and the photoconductor unit are set
correctly. If not, set them correctly.

You might be using paper not supported by this printer. Use
the appropriate type of paper.⇒ P.21 “Paper and Other Media

Supported by This Printer”

Check if the surface where the printer is located is level, and
not angled in anyway.

Check if a specific color is missing. If so, replace the toner
cartridge of the missing color.

The printer driver setting is not correct. Select [Thick Paper],
or [OHP Transparency] in the paper type setting with the print-
er driver.

The toner based color system used by the printer is different
from the light based color system of the computer screen.

Turning on [Toner Saving] can cause color irregularities.

Check the settings on the [Color Setting] tab and restore the
default settings.

52

The printout is different from
the image on the computer
screen.

Certain applications or image creation methods produce im­ages that cannot be printed exactly as they appear on the
computer screen.

With the IPDL-C printer driver, checking the [Print as Bitmap]
item on the [Setup] tab causes the print data to be converted
to image data before it is sent to the printer. This produces a
printout closest to that displayed on the computer screen.

Note

❒ This setting also causes large-volume print jobs to take

longer to print because of the required conversion pro­cess.

Other Printing Problems

Status Possible causes, Descriptions, and Solutions

Changing the color settings
with the printer driver causes a
drastic change in printout color.

Photograph printing looks
rough.

Color documents are printed in
black and white.

Fine dot pattern does not print. Select [Photograph] in the [Dithering:] setting with the printer

Solid areas, lines or text are
shiny or glossy when created as
a mixture of cyan, magenta, yel­low.

Black gradation is not natural. Select [CMY + K] in the [Black Text/Graphics:] setting with the

With the IPDL-C printer driver, do not make radical changes
to the settings on the [Color Setting] tab.

Also note that the sample shown by the printer driver is in­tended to show what processes are being applied, not exactly
what your printout will look like.

With the IPDL-C printer driver, select [High Quality] on the
[Print Quality] tab.

Printing from some applications results in a loss of resolu­tion.

The printer driver is not set up for color printing. Select [Col-
or] in the color mode setting with the printer driver.

Some applications normally print color text as black and
white.

driver.

Select [K] in the [Black Text/Graphics:] setting with the printer
driver.

printer driver.

4

Thin lines are blurred or light. With the IPDL-C printer driver, select the [CAD] check box on

the [Print Quality] tab.

Overlay printing cannot be per­formed.

The printing conditions for the document to be printed differ
from those for the page to be overlaid. The printing condi­tions including paper size, color setting and quality setting
for the page to be overlaid and for the document to be print­ed should be the same.

Note

❒ Some applications ignore the overlay printing mode

made with the printer driver.

The page layout has changed. The printable area differs from printer to printer. A docu-

ment that when printed by another printer fits on a single
page might not fit on one page when printed by this printer.
From the IPDL-C printer driver, check the [Enlarge Printable

Area] on the [MISC.] tab.

Note

❒ If you cannot solve the problem by taking the above actions, contact your

sales or service representative.

53

Troubleshooting

R

Removing Misfed Paper

4

When a paper misfeed occurs, an er­ror message appears on the panel dis­play. The procedure you should
follow to remove misfed paper de­pends on the location of the misfeed
indicated on the panel display.

CAUTION:

• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• The paper tray does not have
a stopper. When pulling it out,
be careful not to pull it strong­ly. If you do, the tray might fall
and cause a personal injury.

Important

❒ Toner printed on misfed paper is

not fused and can make your
hands or clothing dirty. Take care
to avoid contact with the toner as
you remove misfed paper.

❒ Do not touch the photoconductor

unit when removing misfed paper.
If you do, the photoconductor unit
might be damaged.

When the Message "Remove Misfeed From Paper Tray" Appears

Pull out the paper tray.

A

ZDGY010J

Note

❒ If your printer has an optional

paper feed unit installed, check
all paper trays for misfeeds.

❒ Check the following points if pa-

per continues to misfeed.

• Confirm that paper is properly
loaded in the paper tray.

• Confirm that the number of
sheets does not exceed the max­imum amount for the tray.

• Confirm that the paper in the
tray matches the size for which
the tray is set up.

• Confirm that misfed paper is
still not inside the printer when
you resume printing.

❒ If a paper misfeed still occurs, con-

tact your sales or service represen­tative.

54

Carefully pull the misfed paper.

B

Make sure that you do not leave
any misfed paper in the printer.

ZDGY090J

Removing Misfed Paper

Slide the paper tray completely

C

into the printer.

Important

❒

Be sure to insert the paper tray
completely. If not fully inserted,
misfeeds might occur, or the front
cover might touch the paper tray.

When you cannot find the
misfeed near the tray

A If you cannot remove the mis-

fed paper in step BBBB, open the
rear cover of the printer.

Note

❒ If the printer is equipped

with the paper feed unit (op­tional) and the duplex unit
(optional), first open the cov­er of the duplex unit (a), then
open the paper guide unit in­side the duplex unit (b), and
finally open the rear cover of
the printer (c).

(c)

(b)

(a)

4

ZDGY100J

ZDGY130J

B Check for misfed paper. If you

find paper, carefully pull it.
Make sure not to leave any pa­per inside the printer.

ZDGY110J

C Close the rear cover.

Note

❒ If the printer is equipped

with the paper feed unit (op­tional) and the duplex unit
(optional), close the paper
guide unit and the cover of
the duplex unit.

55

4

Troubleshooting

When the Message "Open Rear Cover Remove Misfeed" Appears

Important

❒ Toner printed on misfed paper is

not fused and can make your
hands or clothing dirty. Take care
to avoid contact with the toner as
you remove misfed paper.

Open the rear cover of the printer.

A

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the cover of the du­plex unit (a), then open the pa­per guide unit inside the duplex
unit (b), and finally open the
rear cover of the printer (c).

If the paper has not entered the

B

fusing unit, carefully pull it out.

If the paper is inside the fusing

C

unit, open the top cover.

ZDGY110J

56

(c)

(b)

(a)

ZDGH100J

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

ZDGY130J

ZDGP450J

Push the pressure release levers

D

as illustrated to release the pres­sure between the rollers.

Removing Misfed Paper

When the Message "Remove Misfeed From Output Tray" Appears

Important

❒ Toner printed on misfed paper is

not fused and can make your
hands or clothing dirty. Take care
to avoid contact with the toner as
you remove misfed paper.

Carefully pull the misfed paper

E

from the rear cover side.

Return the pressure release levers

F

to their original positions.

Close the top cover and rear cover,

G

and press the center of the top
cover until it locks securely into
place.

ZDGY120J

ZDGY111J

Open the rear cover of the printer.

A

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the cover of the du­plex unit (a), then open the pa­per guide unit inside the duplex
unit (b), and finally open the
rear cover of the printer (c).

(c)

(b)

(a)

4

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
close the paper guide unit, cov­er and upper portion of the du­plex unit.

ZDGY130J

57

Troubleshooting

4

Open the top cover, and then

B

push the pressure release levers
as illustrated to release the pres­sure between the rollers.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

ZDGY120J

Carefully pull the misfed paper

C

from the rear cover side.

Return the pressure release levers

D

to their original positions.

Close the top cover and rear cover,

E

and press the center of the top
cover until it locks securely into
place.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
close the paper guide unit, cov­er and upper portion of the du­plex unit.

ZDGY111J

58

ZDGP450J

When the Message "Open DuplexCover Remove Misfeed" Appears

Use the inset grips to open the up-

A

per portion of the duplex unit.

Removing Misfed Paper

If you find the misfed paper as

C

shown in the illustration, careful­ly pull it out.

ZDGY170J

If you find the misfed paper as

B

shown in the illustration, careful­ly pull it out.

ZDGP450J

Open the cover as shown in the il-

D

lustration, and if you find the
misfed paper, carefully pull it
out.

Close the upper portion of the du-

E

plex unit.

Open the cover of the duplex unit.

F

4

ZDGY180J

ZDGY160J

ZDGY190J

59

Troubleshooting

4

If you find the misfed paper as

G

shown in the illustration, careful­ly pull it out.

Open the paper guide unit inside

H

the duplex unit.

ZDGY220J

Lift up the cover of the paper

I

guide unit by using the lever, and
carefully pull the misfed paper
out.

Close the paper guide unit and

J

the cover of the duplex unit.

ZDGY210J

60

ZDGY200J

Cleaning and Adjusting the Printer

R

Cleaning and Adjusting the Printer

Raise the green lock levers to a

Cleaning the Charge Wire

The charge wire requires cleaning
when printouts appear dirty.

CAUTION:

• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• Do not open the front cover
when the paper tray is pulled
out halfway. If you do, it might
cause a personal injury.

C

vertical position.

Hold the inset grip of the photo-

D

conductor unit, pull it straight up,
and remove it from the printer.

ZDGH120J

4

Press the printer's power switch

A

to turn off the power.

Open the front cover and the top

B

cover.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

ZDGH130J

Important

❒ Exposing the photoconductor

unit to light for too long can re­duce its performance. Clean the
charge wire as quickly as possi­ble.

ZDGH110J

61

Troubleshooting

4

Move the wire cleaner left and

E

right several times to clean off the
charge wire.

Important

❒ After cleaning is finished, re-

turn the wire cleaner to its orig­inal position.

Insert the photoconductor unit so

F

that the protruding axles on both
sides are aligned with the tracks
inside the green lock levers. Low­er it until the gears mesh securely.

ZDHH040E

Return the green lock levers to

G

their original positions.

Important

❒ Do not return the lock levers

forcibly. If you cannot lock them
easily, pull the photoconductor
unit from the printer. Then rein­sert it until the gears mesh se­curely. After that, try returning
the levers to their original posi­tions.

Close the top cover and front cov-

H

er. Press the center of the top cov­er and center cover until they lock
into place.

ZDGH150J

62

ZDGH140J

Important

❒ When inserting the photocon-

ductor unit, be careful not to
damage the surface of it.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

Press the power switch to turn on

I

the printer power.

Adjusting the Image Density

Changing the image density setting
might cause a deterioration of color
balance. We recommend that you
normally leave the image density at
its factory default setting.

The following procedure describes
how to change the magenta image
density. You can use the same proce­dure to change the image density for
the other toner colors as well.

Cleaning and Adjusting the Printer

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display

C

"Maintenance", and then press
{{{{#Enter}}}}.

<Menu> j
Maintenance l

The following message appears on
the panel display.

<Maintenance> j

1.Toner Level l

Important

❒ Extreme settings may create out-

put that appears dirty.

❒ Image density settings should be

made from the application or the
printer driver whenever possible.

Turn on the printer's power

A

switch.
Press {{{{Menu}}}}.

B

Power On Line Data In

Error

Media Enter

The following message appears on
the panel display.

Reset

EscapeMenu

ZDHS031E

<Menu> j
IPDL-C Menu l

After confirming that “1. Toner

D

Level” is on the display, press

{{{{#Enter.}}}}

The following message appears on
the panel display.

<Toner Level> j
Cyan l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Ma-

E

genta", and then press {{{{#Enter}}}}.

The following message appears on
the panel display.

<Magenta> jl/#

-<-----g----->+

Press {{{{UUUU}}}} or {{{{TTTT}}}} to adjust the

F

toner density, and then press
{{{{#Enter}}}}.

The "Toner Level" menu appears.

Note

❒ To make the image density

darker, press {UUUU} to move the g
symbol to the right. To make it
lighter, press {TTTT} to move the g
symbol to the left.

4

Press {{{{On Line}}}}.

G

The "Ready" message appears on
the panel display.

63

Troubleshooting

Adjusting the Setting of Registration of the Paper Tray

Adjusting the registration refers to
changing the position of the printed
image on paper fed from the optional
tray so it matches that of the standard
tray. Probably you will never need to
perform this procedure.

Press {{{{#Enter}}}} again.

E

This prints the configuration page.

Important

❒ If printing does not start, check

the panel display for any error
messages and take the action re­quired to correct the problem.

⇒ P.36 “Error & Status Messages
on the Operation Panel”

4

Note

❒ Use A4 or 8

the configuration page.

Turn on the printer's power switch.

A

Press {{{{Menu}}}}.

B

The following message appears on
the panel display.

1

/2”×11” paper to print

Power On Line Data In

Error

Media Enter

Reset

EscapeMenu

<Menu> j
IPDL-C Menu l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "List

C

Print", and then press {{{{#Enter}}}}.

The following message appears on
the panel display.

<List Print> j

1.Config.Page l

After confirming that "1.Config.Page"

D

is displayed, press {{{{#Enter}}}}.

ZDHS031E

After confirming that "1.Con-

F

fig.Page" is displayed, press {{{{Es­cape}}}}.

The following the message ap­pears on the panel display.

<Menu> j
List Print l

You can find the crop marks on

G

the long edge of the configuration
page. Check if the left and right
margins on the long edge of the
configuration page are as shown
in the illustration.

If the left and right margins are

H

not the same, press {{{{UUUU}}}} or {{{{TTTT}}}} to
display "Maintenance", and then
press {{{{#Enter}}}}.

<Menu> j
Maintenance l

The following message appears on
the panel display.

<Maintenance> j

1.Toner Level l

64

Cleaning and Adjusting the Printer

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display

I

"4.Registration", and then press
{{{{#Enter}}}}.

<Maintenance> j

4.Registrationl

The following message appears on
the panel display.

<Registration> j
Tray2:Horiz. l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the

J

name of the tray whose margins
you want to match, and then press
{{{{#Enter}}}}.

The following message appears on
the panel display.

<Tray2:Horiz.>
jl/# 0

Press {{{{On Line}}}}.

N

The “Ready” message appears on
the panel display.

4

Press {{{{UUUU}}}} or {{{{TTTT}}}} to match the

K

margins, and then press {{{{#Enter}}}}.

When the value is increased by
one, the image moves 0.5mm to the
right.

Note

❒ The setting can be changed

from -7 to 7.

Press {{{{#Enter}}}}.

L

<Config.Page>
Press # key

This prints the configuration page
with the new setting and returns to
the “Registration” menu.

Confirm of the registration. If you

M

want to change the setting, press
{{{{#Enter}}}} and repeat steps
If you want to finish, go to step NNNN.

and L.

K

65

Troubleshooting

R

R

Replacing Consumables

4

Replacing the Toner Cartridge

Replace a toner cartridge whenever
the following messages appear on the
panel display.

IPDL-C
Low on:xxx

Add Toner
xxx

Note

❒ Toner color is indicated by XXX.

WARNING:

• Do not incinerate spilled toner
or used toner. Toner dust
might ignite when exposed to
an open flame.

• Disposal can take place at our
authorized dealer or at appro­priate collection sites.

• If you dispose of the used ton­er containers yourself, dis­pose of them according to
your local regulations.

Important

❒ Pull the toner cartridge out slowly

and carefully to prevent spilling of
toner.

Note

❒ When several toner colors run out

at the same time, a message ap­pears on the operation panel. Re­place them in the following order:

Black

A

Yellow

B

Cyan

C

Magenta

D

❒ Store toner cartridges under the

conditions below:

• Temperature: 10°C to 32.5°C
(50°F to 90.5°F)

• Humidity: 20% to 80% RH (no
condensation)

❒ When handling toner cartridges,

never stand them up on either end
or position them upside down.

Open the front cover by pulling

A

the front cover open lever.

66

CAUTION:

• When accessing the inside of
the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• Do not open the front cover
when the paper tray is pulled
out halfway. If you do, it might
cause a personal injury.

ZDGH160J

Replacing Consumables

Carefully pull out the toner car-

B

tridge for the color indicated on
the panel display.

Important

❒ Pull the toner cartridge out

slowly and carefully to prevent
spilling of toner.

Note

❒ Place the old toner cartridge on

paper or some other material to
avoid making the area you are
working dirty with toner.

Hold the new toner cartridge and

C

shake it well, about 3 to 4 times, as
shown in the illustration.

ZDGT010J

Remove the tape from the new

D

toner cartridge and remove the
protective cover.

Important

❒ Once the protective cover is re-

moved, toner can spill from the
cartridge easily. Take care to
avoid subjecting the toner car­tridge to vibration and impact
after removing the protective
cover.

Slowly and carefully slide the

E

new toner cartridge into the print­er.

ZDGT201J

4

ZDGT200J

ZDGT020J

Important

❒ Do not push the toner cartridge

with force. If you do, the printer
might be damaged. If it sticks,
pull it out and try again.

67

Troubleshooting

R

R

4

Close the front cover. Press the

F

center of the cover until it locks
securely into place.

ZDGH012J

The “Add Toner” message clears
from the panel display and the
printer starts warming up.

Replacing the Photoconductor
Unit

The message shown below indicates
that the photoconductor unit is ap­proaching the end of its life.

WARNING:

• Do not incinerate the photo­conductor unit. Toner dust
might ignite when exposed to
an open flame.

• Disposal can take place at our
authorized dealer or at appro­priate collection sites.

• If you dispose the used photo­conductor unit yourself, dis­pose of it according to your
local regulations.

CAUTION:

• When accessing the inside of

the machine, do not touch any
sections other than those
specified in this manual. If you
do, it might result in receiving
a burn or injury.

• Do not open the front cover

when the paper tray is pulled
out halfway. If you do, it might
cause a personal injury.

IPDL-C
Change PCU

You can still continue to use the cur­rent photoconductor unit if you are
satisfied with the quality of the out­put being produced by the printer.

When the printed image starts look­ing soiled (horizontal lines along the
edges of the page, for example), re­place the photoconductor unit as
soon as possible.

Important

❒ Exposing the photoconductor unit

to light for too long can reduce its
performance. Replace the unit as
quickly as possible.

❒ Do not touch the surface of the

photoconductor unit. If you do, it
may damage the photoconductor
unit and reduce the print quality.

❒ Do not expose the photoconductor

unit to a light source greater than
800 luxes for more than two min­utes. If you do, the photoconductor
unit will be damaged and the print
quality might be reduced.

68

Replacing Consumables

Note

❒ Before removing the photoconduc-

tor unit from the printer, spread
paper or some other material
around the area you are working
to keep the toner from making the
floor dirty.

❒ The “Change PCU” message is

based on a printed page counter
kept internally by the printer. It is
meant as a general guide to photo­conductor unit life only. Actual
photoconductor unit life depends
on the printing conditions.

Make sure that the Data In indica-

A

tor is not lit or flashing, and then
press the printer's power switch
to turn off the power.

Open the front cover by pulling

B

the front cover open lever and
open the top cover by pulling the
top cover open lever.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

Stand up the green lock levers to

C

a vertical position.

Hold the inset grip of the photo-

D

conductor unit, pull it straight up,
and remove it from the printer.

4

ZDGH120J

ZDGH110J

Important

❒ Be sure to open both the top and

front covers before removing
the photoconductor unit. Fail­ure to do so can result in dam­age to the surface of the
photoconductor unit.

Remove the new photoconductor

E

unit from the box.

ZDGH130J

69

Troubleshooting

4

Remove the left and right pins

F

from the new photoconductor
unit.

Remove the protective sheet from

G

the new photoconductor unit.

ZDGH610J

Insert the new photoconductor

H

unit so that the green axles on
both sides are aligned with the
tracks inside the green lock le­vers. Lower it until the gears
mesh securely.

Important

❒ When inserting the photocon-

ductor unit, be careful not to
damage the surface of it.

Return the green lock levers to

I

their original positions.

ZDGH140J

ZDGH611J

Note

❒ The white powder on the photo-

conductor unit is to protect it af­ter installation into the printer.
This white powder does not
have any adverse effect on the
interior of the printer.

ZDGH150J

Important

❒ Do not return lock levers with

force. If you cannot lock them
easily, pull the photoconductor
unit from the printer. Then in­sert it again until the gears mesh
securely. After that, try return­ing the levers to their original
positions.

70

Replacing Consumables

Close the top cover and front cov-

J

er. Press the center of the top cov­er and front cover until they lock
into place.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

Press the power switch to turn on

K

the power.
Press {{{{Menu}}}}.

L

ZDGH111J

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display

M

"Maintenance", and then press
{{{{#Enter}}}}.

The “Maintenance” menu appears.

<Maintenance> j

1. Toner Level l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "2.

N

Reinstall", and then press {{{{#En­ter}}}}.

<Reinstall> j
Fuser Cleaner l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display

O

"PCU", and then press {{{{#Enter}}}}.

<PCU>
Press # key

Press {{{{#Enter}}}}.

P

This performs the reinstall opera­tion and the “Maintenance” menu
returns.

Press {{{{On Line}}}}.

Q

4

Power On Line Data In

Error

Media Enter

The following message appears on
the panel display.

Reset

EscapeMenu

ZDHS031E

<Menu> j
IPDL-C Menu l

The normal display screen ap­pears.

71

Troubleshooting

R

R

Replacing the Fuser Oil Bottle and Ozone Filter

Replace the oil bottle and ozone filter
whenever the following messages ap­pear on the panel display.

IPDL-C
Add FuserOil

Add Fuser Oil

Slide the top cover open lever to-

A

wards the front of the printer, and
open the top cover.

4

The Fuser Oil Type204 includes a fus­er oil bottle and ozone filter.

WARNING:

• Do not incinerate the oil bottle.
This action could cause a fire
or getting burned.

• Spilt oil is very slippery. If oil
is spilt, wipe it with alkaline
cleaner. Otherwise, the oily
surfaces can create the dan­ger of slipping and personal
injury.

CAUTION:

• When accessing the inside of the
machine, do not touch any sec­tions other than those specified
in this manual. If you do, it might
result in receiving a burn or inju­ry.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

Rotate the lock levers to release

B

the bottle, and then remove the
oil bottle from the printer.

ZDGH100J

Important

❒ Disposal can take place at our au-

thorized dealer or at appropriate
collection sites.

❒ Dispose of used ozone filters as

general burnable refuse.

72

ZDGH170J

Replacing Consumables

Insert the new oil bottle into the

C

printer. When inserting, the side
with the label should be facing to­wards you, and the mouth of the
bottle facing down. Rotate the
lock levers back to their original
positions to lock the bottle in
place.

Close the top cover. Press the cen-

D

ter of the top cover until it locks
into place.

ZDGH171J

Remove the ozone filter from in-

F

side the ventilator cover.

Install a new ozone filter on the

G

ventilator cover.

ZDGH190J

4

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

Remove the ventilator cover.

E

ZDGH180J

Replace the ventilator cover onto

H

the printer.

ZDGH191J

ZDGH181J

73

Troubleshooting

Prior to moving and transporting the
printer

Before moving and transporting the
printer, be sure to remove the fuser
oil bottle, and then remove and wipe
out any residual oil from the printer.

Slide the top cover open lever to-

A

wards the front of the printer, and
open the top cover.

Remove the oil bottle while plac-

C

ing a sheet of paper under the bot­tle so that no oil falls into the
printer.

4

Rotate the lock levers to release

B

the bottle.

ZDGH100J

ZDHH200E

Put the oil bottle into an oil-proof

D

container, such as a plastic bag.

Remove any excess oil from the

E

printer using the eye-dropper.

Dispose of the oil according to lo­cal regulations.

ZDHH210J

ZDHH220E

74

Replacing Consumables

R

R

Stuff some clean, wadded paper

F

towels into the space where the
oil bottle was installed so that any
residual oil is absorbed.

ZDHH230E

Close the top cover.

G

Replacing the Waste Toner
Bottle

Replace the waste toner bottle when­ever the following messages appear
on the panel display.

IPDL-C
Waste T Full

CAUTION:

• When accessing the inside of the
machine, do not touch any sec­tions other than those specified
in this manual. If you do, it might
result in receiving a burn or inju­ry.

• Do not open the front cover
when the paper tray is pulled out
halfway. If you do, it might cause
a personal injury.

Important

❒ Waste toner bottles are consum-

able items and cannot be reused.
We recommend that you purchase
extra waste toner bottles and keep
them on hand for replacement
when necessary.

Note

❒ Before removing the waste toner

bottle from the printer, spread pa­per or some other material around
the area you are working to keep
the toner from making the floor
dirty.

4

Waste Toner is
Full

WARNING:

• Do not incinerate spilled toner
or used toner. Toner dust
might ignite when exposed to
an open flame.

• Disposal can take place at our
authorized dealer or at appro­priate collection sites.

• If you dispose of the used ton­er containers yourself, dis­pose of them according to
your local regulations.

Turn off the printer's power

A

switch.

Open the front cover by pulling

B

the front cover open lever.

ZDGH160J

75

Troubleshooting

R

4

Angling the waste toner bottle as

C

shown in the illustration, pull it
out of waste toner bottle holder.

Remove the sticker from the side

D

of the new waste toner bottle and
use it to seal the old waste toner
bottle.

ZDGH200J

Turn on the printer's power switch.

G

Replacing the Fuser Cleaner

Replace the fuser cleaner whenever
the following message appears on the
panel display.

IPDL-C
Chg. Cleaner

Change Fuser
Cleaner

CAUTION:

• When accessing the inside of the
machine, do not touch any sec­tions other than those specified
in this manual. If you do, it might
result in receiving a burn or inju­ry.

Insert the new waste toner bottle

E

into the waste toner bottle holder,
and return the holder to its origi­nal position.

Close the front cover. Press the

F

center of the front cover until it
locks into place.

ZDGH210J

ZDGH201J

Slide the top cover open lever to-

A

wards the front of the printer, and
open the top cover.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
first open the upper portion of
the duplex unit, and then open
the top cover of the printer.

ZDGH100J

76

Replacing Consumables

Rotate the lock levers to release

B

the lock.

Grasping the fuser cleaner by its

C

tab, remove it from the printer.

ZDGH220J

Close the top cover. Press the cen-

F

ter of the top cover until it locks
into place.

Note

❒ If the printer is equipped with

the paper feed unit (optional)
and the duplex unit (optional),
close the upper portion of the
duplex unit.

Press {{{{Menu}}}}.

G

Power On Line Data In

Error

Media Enter

Reset

EscapeMenu

4

ZDHS031E

With its roller facing toward you,

D

install a new fuser cleaner into
the printer.

While pressing down on the fuser

E

cleaner, turn the lock levers to
their original positions.

ZDGH230J

ZDGH231J

The following message appears on
the panel display.

<Menu> j
IPDL-C Menu l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display

H

"Maintenance", and then press
{{{{#Enter}}}}.

The “Maintenance” menu appears.

<Maintenance> j

1. Toner Level l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "2.

I

Reinstall", and then press {{{{#En­ter}}}}.

<Reinstall> j
Fuser Cleaner l

77

4

Troubleshooting

After confirming that “Fuser

J

Cleaner” is on the display, press
{{{{#Enter}}}}.

The fuser cleaner reinstall screen
appears.

<Fuser Cleaner>
Press # key

Press {{{{#Enter}}}}.

K

This performs the reinstall opera­tion and returns to the “Mainte-
nance” menu.

Press {{{{On Line}}}}.

L

The normal display screen ap­pears.

78

5. Using the Operation Panel

Though the factory default settings of the printer are suitable for most printing
jobs, the printer menu gives you access to a number of settings that control basic
printer operations. The printer menu settings you make are retained even when
you turn off the printer.

This section provides the following printer menu information.

❖❖❖❖ Setting Menus

Describes the basic procedures for changing the printer menu settings.

❖❖❖❖ Protecting the Menus

Describes how to protect the “System Menu” settings against accidental
changes.

❖❖❖❖ Menu Table

A table chart that shows all of the printer menu items.

❖❖❖❖ Menu Settings

Provides short explanations of each printer menu setting and what it does.

Setting Menus

The following procedure describes how to change the I/O buffer size setting.

Press {{{{Menu}}}}.

A

Power On Line Data In

Error

Media Enter

The following message appears on the panel display.

<Menu> j
IPDL-C Menu l

Reset

EscapeMenu

ZDHS031E

79

Using the Operation Panel

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the screen for the setting you want to change,

B

and then press {{{{#Enter}}}}.

<Menu> j
System Menu l

The following message appears on the panel display.

<System Menu> j

1.Paper Tray l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the screen for the menu item you want to

C

change, and then press {{{{#Enter}}}}.

<System Menu> j

2.I/O Buffer l

5

An asterisk (“*”) is indicated at the left side of the currently selected item.

<I/O Buffer> j
*128KB l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display the screen for the setting you want to change,

D

and then press {{{{#Enter}}}}.

<I/O Buffer> j
1024KB l

This registers the setting.

Repeat steps CCCC and DDDD to change other settings.

E

Press {{{{On Line}}}}.

F

The following message appears on the panel display.

Take Offline
Then Press Reset

80

Press {{{{On Line}}}}.

G

The On Line indicator stays off and the printer enters offline.
Press {{{{Reset}}}}.

H

This restarts the printer with the new settings.

Note

❒ You can check the current menu settings by printing a configuration page.

⇒ P.95 “Printing the Configuration Page”

Protecting the Menus

Protecting the Menus

This section describes how to protect the System Menu settings against acciden­tal changes. It makes it impossible to change the System Menu settings you make
with the normal procedure unless you perform the required key operation. In a
network environment, protecting settings restricts changes to the System Menu
settings to network administrators.

Protecting the Menus

Check if the On Line indicator stays on. If not, press {{{{On Line}}}}.

A

Press {{{{#Enter}}}}, then {{{{Escape}}}}, and then {{{{Menu}}}}.

B

Power On Line Data In

Error

Reset

EscapeMenu

5

Media Enter

ZDHS041E

The following message appears on the panel display.

<Menu> j
IPDL-C Menu l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Maintenance", and then press {{{{#Enter}}}}.

C

<Menu> j
Maintenance l

The following message appears on the panel display.

<Maintenance> j

1.Toner Level l

81

Using the Operation Panel

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "5.Menu Protect", and then press {{{{#Enter}}}}.

D

<Maintenance> j

5.Menu Protectl

The following message appears on the panel display.

<Menu Protect> j
Off l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "On", and then press {{{{#Enter}}}}.

E

<Menu Protect> j
On l

This registers the setting and the “Maintenance” menu appears.

5

Press {{{{On Line}}}}.

F

The "Ready" message appears on the panel display.

Removing Protection

Check if the On Line indicator stays on. If not, press {{{{On Line}}}}.

A

Press {{{{#Enter}}}}, then {{{{Escape}}}}, and then {{{{Menu}}}}.

B

Power On Line Data In

Error

Media Enter

The following message appears on the panel display.

Reset

EscapeMenu

ZDHS041E

82

<Menu> j
IPDL-C Menu l

Protecting the Menus

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Maintenance", and then press {{{{#Enter}}}}.

C

<Menu> j
Maintenance l

The following message appears on the panel display.

<Maintenance> j

1.Toner Level l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "5.Menu Protect", and then press {{{{#Enter}}}}.

D

<Maintenance> j

5.Menu Protectl

The following message appears on the panel display.

<Menu Protect> j
On l

Press {{{{TTTT}}}} or {{{{UUUU}}}} to display "Off", and then press {{{{#Enter}}}}.

E

<Menu Protect> j
Off l

This turns off protection and returns to the “Maintenance” menu.

Press {{{{On Line}}}}.

F

The "Ready" message appears on the panel display.

5

83

5

Using the Operation Panel

Menu Table

IPDL-C Menu 1. Job Timeout

2. I/O Timeout

RPS2 Menu 1. Resolution

2. Color Mode

3. Color Set

4. ColorProfile

5. Toner Saving

6. Dithering

7. Paper Type

8. Auto Tray SW

9. Duplex Print

A.Duplex Bind

C. Job Timeout

D. I/O Timeout

E. Feed Timeout

F. Print Errors

G. KTalk Mode

H. Parallel IF

System Menu 1. Paper Tray

2. I/O Buffer

3. Energy Level

4. Energy Saver

5. Transfer

6. Image Memory

7. Parallel

8. Bi-direction

9. PrinterLang.

10. Language

32. IP Address

33. Subnet Mask

34. Gateway Add

35. Access CTL.

36. Access Mask

37. Net Boot

38. Frame NW

39. Active PTL.

*1

*4

*4

*4

*4

*4

*4

*4

*4

84

Menu Table

Maintenance 1. Toner Level ⇒ P.63 “Adjusting the Image Density”

2. Reinstall⇒ P.68 “Replacing the Photoconductor Unit”

3. Menu Reset ⇒ P.100 “Resetting Menus”

4. Registration ⇒ P.64 “Adjusting the Setting of Registration of the Pa-

per Tray”

5. Menu Protect

6. Log Protect

7. Log Clear

8.Ethernet

*2

⇒ P.81

*2

⇒ P.105

*3

⇒ P.106 “Deleting the User Code Record”

*2 *4

⇒ P.93

“Protecting the Menus”

“Protecting the User Code Record”

“Maintenance Menu”

9. Prt.Priority ⇒ P.93 “Maintenance Menu”

List Print 1. Config.Page ⇒ P.95

2. Color Sample ⇒ P.98

“Printing the Configuration Page”

“Printing the Color Sample”

3. Job Log

4. Statistics

Select PDL

*1

The setting is not effective.

*2

This menu appears when {#Enter}, {Escape} and {Menu} are pressed while the printer
is online.

*3

If “Log Protect” is set to “On”, this menu will not appear.

*4

Available only when the optional Network Interface Board is installed in the printer.

5

85

Using the Operation Panel

Menu Settings

IPDL-C Menu

The following are the settings you can make with “IPDL-C Menu”.

Note

❒ Italicized settings indicate default settings.

❖❖❖❖ 1. Job Timeout

You can set how many seconds the printer waits before terminating a print
job when the printer does not receive the end of the print job. Setting “000
Off” turns off job timeout.

• 000 Off

• 1 to 999 seconds by 1

5

❖❖❖❖ 2. I/O Timeout

You can set how many seconds the printer waits for more print data before
ending its waiting period and terminating a job. Setting “000 Off” turns off I/
O timeout.

• 000 Off

• 1 to 999 seconds by 1 (999 seconds)

RPS2 Menu

The following are the settings you can make with “RPS2 Menu”. The settings
made with the printer driver normally take priority, except when a printer driv­er setting is set to use the printer's settings.

Note

❒ Italicized settings indicate default settings.

❖❖❖❖ 1.Resolution

You can select the resolution and the number of colors used per dot.

• 600 dpi, 1 bit

The printer prints in 600 dpi, with two-valued dots.

• 600 dpi, 2 bit
The printer prints in 600 dpi, with multi-valued dots.

❖❖❖❖ 2.Color Mode

86

• 300 dpi, 1 bit
The printer prints in 300 dpi, with two-valued dots.

You can select either monochrome or color printing.

• Color

• Black & White

Menu Settings

❖❖❖❖ 3.Color Set (Color Setting)

You can select the correction method used for converting the RGB data to
CMYK data.

• Off
No modification to the color setting.

• Vivid
Select this setting to perform CMYK conversion with enhanced saturation
and brightness to print vivid colors.

• Super Vivid
Select this setting to perform CMYK conversion. The colors printed with
this setting are more vivid than those printed with the "Vivid" setting. All
of the colors in the image, especially the lighter ones, are emphasized.

• Fine

Select this setting to perform color matching based on the printer's built-in col­or rendering dictionaries, and perform CMYK conversion. It makes it possible
to print colors that are close to the displayed colors on the computer screen.
The color rendering dictionaries refer to the contents selected by “Color-
Profile”. This setting is useful when the application and printer driver do
not support the color matching features.

5

Note

❒ The color rendering dictionary that is selected on “ColorProfile“ is used.

• Super Fine

Like the "Fine" setting, the color rendering dictionary is used, however,
output is more vivid. This setting is enabled to make light colors print
more vivid.

❖❖❖❖ 4.ColorProfile

You can select the color rendering dictionary (CRD). The CRD is referred to
for color matching, so you should select the appropriate CRD for the docu­ment you are printing. The CRD you select is also referred to when “Fine” or
“Super Fine” is selected for “Color Set”.

Note

❒ When selecting “OHP” as the paper type, the CRD automatically adjusts

to use a color profile specifically for OHP. Even though the color profile
has been optimized for OHP, the adjustments are automatic and are not in­dicated on any of the dialog boxes. In this case, this setting is not enabled.

• Photograph
Use this setting to enhance the reproduction of photos and graphics that
include midtones.

• Presentation

Use this setting to enhance the reproduction of documents that contain text
and graphics. This CRD is best for printing colored charts, graphs, presen­tation materials and so on. If you use this CRD for printing photographs,
color gradations might not be reproduced well.

• Solid Color
Use this setting to print specific colors, logos and so on.

87