47GB
cod. 3540G380 - 02/2007 (Rev. 00)
3.4 Troubleshooting
Diagnostics
The boiler is equipped with an advanced self-diagnosis system. In case of a boiler anomaly, the display will flash together with the fault symbol (detail 22 - fig. 1) indicating the fault code.
There are faults that cause permanent shutdowns (marked with the letter “A”): to restore operation just turn the selector
(detail 3 - fig. 1) to RESET (detail 8 - fig. 1) for 1 second or by means of the RESET on the Remote Timer Control (optional) if installed; if the boiler fails to start, it is necessary to eliminate the fault indicated by the operation LEDs.
Faults marked with the letter “F” cause temporary shutdowns that are automatically reset as soon as the value returns
within the normal boiler operation range.
Table. 5 - Fault list
Code
fault
Fault Possible cause Cure
A01 Burner does not light
No gas
Check the regular gas flow to the boiler and that the air has
been eliminated from the pipes
Ignition/detection electrode fault
Check the wiring of the electrode and that it is correctly positioned and free of any deposits
Faulty gas valve Check and replace the gas valve
Lighting power too low Adjust the lighting power
A02
Flame present signal with burner
off
Electrode fault Check the ionisation electrode wiring
Card fault Check the card
A03
Overtemperature protection
intervention
Heating sensor damaged
Check correct positioning and operation of the heating sensor
No water circulation in the system Check the circulating pump
Air in the system Vent the system
F04
Fume thermostat intervention
(after intervention of the fume
thermostat, boiler operation is
inhibited for 20 minutes)
Fume thermostat contact open Check the thermostat
Wiring disconnected Check the wiring
Flue not correctly sized or obstructed Replace the flue
A06 No flame after the ignition phase
Low pressure in the gas system Check the gas pressure
Burner minimum pressure setting Check the pressures
F10 Delivery 1 sensor fault
Sensor damaged
Check the wiring or change the sensorWiring shorted
Wiring disconnected
F11 DHW circuit sensor fault
Sensor damaged
Check the wiring or change the sensorWiring shorted
Wiring disconnected
F14 Delivery 2 sensor fault
Sensor damaged
Check the wiring or change the sensorWiring shorted
Wiring disconnected
F34 Supply voltage under 170V. Electric mains trouble Check the electrical system
F35 Mains frequency fault Electric mains trouble Check the electrical system
F37 Incorrect system water pressure
System empty Fill the system
Water pressure switch not connected or damaged
Check the sensor
F39 External sensor fault
Probe damaged or wiring shorted Check the wiring or change the sensor
Sensor disconnected after activating
the sliding temperature
Reconnect the external sensor or disable the sliding temperature
A41 Sensor positioning
Delivery sensor disconnected from
the pipe
Check correct positioning and operation of the heating sensor
F42 Heating sensor fault Sensor damaged Change the sensor
F43
Exchanger protection intervention.
No H
2
O circulating in system
Check the circulating pump
Air in the system Vent the system
F50 Modureg fault Wiring disconnected Check the wiring