Laipac M2M 3350 User Manual And Reference Manual

M2M 3350 GSM/GPRS Modem

User’s Manual & Reference Guide

Revision 1 – June 2007

notice. All statements, information, and recommendations in this manual are believed to be accurate but are represented without warranty of any kind, express or implied,

users must take full responsibility for their applications of any Products - Reproduction of the contents of this manual, in whole or in part, without written permission of

Laipac Technology, Inc. is prohibited.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Table of Contents

1 INTRODUCTION...………………………………............4

2 FEATURES.………………………………………………4 3 CONFIGURATION AND SETUP………………………5

3.1 What you will need……………………………………………….5

3.2 Getting Started……..……………………………………………..5

3.3 USB Driver Installation……...…..……………………………….6

3.4 Creating a Modem Profile in Windows…………………………..8

3.5 Creating the Modem Connection.………………………………..11

3.6 Bluetooth Dongle Driver Installation…………………………….16

3.7 Pairing your Devices……………………………………………..17

4 SIM CARD RECOMMENDATIONS………………….21

5 HARDWARE DETAILS………………………………...21

5.1 GSM Modem Specifications……………………………………..21

5.2 GSM Antenna Specifications…………………………………….21

5.3 Physical Characteristics………………………………………….22

5.4 Temperature Range………………………………………………22

5.5 Power Supply…………………………………………………….22

5.6 RS232 and USB Connector Pinout………………………………23

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

6 OPERATION……………………………………………24

6.1 LED Operation…………………………………………………..24

6.2 SIM Card Tray……………….…………………………………...24

6.3 USB/COM Switch………………………………………………..24

6.4 Power Supply...…………………………………………………...24

6.5 Headphone Jack...………………………………………………...25

7 COMMANDS…………..………………………………...25

8 TROUBLESHOOTING………………………………….26

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

1 INTRODUCTION

The M2M 3350 is a GSM/GPRS modem which allows you to connect to the internet anywhere

there is GSM coverage. Using a SIM card you can download emails, surf the web, send/receive

SMS, send faxes, and make phone calls from your PC while on the road. The M2M 3350 uses the

power from your USB port so it does not require any external power supply. You can connect to

the M2M 3350 using USB, RS232, and Bluetooth (Optional). The M2M 3350 is available for quad

band 850/900/1800/1900Mhz networks.

2 FEATURES

• Easy to install

• Compact and robust enclosure

• Quick and easy to setup via Windows™

• Available for quad-band GSM operation (850/900/1800/1900MHz)

• USB Powered

• Send SMS or make phone calls using the dialer

• Access the web from anywhere

• Uses a standard SIM card

• USB, RS232, Bluetooth interfaces

• LEDs show complete modem status

• Hayes Modem AT command set available for API

• Detachable GSM antenna

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3 CONFIGURATION AND SETUP

This section will help you setup a connection for your M2M 3350 using Windows XP.

3.1 What you will need

To begin you will need the following:

• M2M 3350

• A PC with Windows XP and at least one USB port

• GSM antenna

• GPRS enabled SIM card with known APN settings

• USB cable

• M2M 3350 CD

• Bluetooth USB dongle (optional)

• Bluetooth Serial dongle (optional)

3.2 Getting Started

Follow the steps below to setup your M2M 3350 internet connection.

1. Insert the SIM card into the SIM Card Tray on the front of the unit

2. Connect the GSM antenna

3. Insert the M2M 3350 CD into your PC

4. Continue to section 3.3.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.3 USB Driver Installation

Put the M2M 3350 CD into your computer and make sure the modem is not Click ‘USB Driver Install’ and follow the instructions.

connected to the PC.

After the pre-installation has finished, connect the M2M 3350 to your PC using the USB cable. A message should pop-up saying “Found New Hardware” and then the “Found New Hardware Wizard” will appear.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Click “yes, this time only”, then click ‘Next’.

. Click “Install the software automatically (Recommended)” and click ‘Next’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Finally, a message window will appear at the bottom of the screen: “Your new hardware is installed and ready to use”.

If the “Found New Hardware Wizard” appears again, follow the instructions again as above to complete the installation.

3.4 Creating a Modem Profile for the M2M 3350

If you are using the modem in USB mode, make sure the selector switch on the front of the modem is set to ‘USB’. If you are using the serial or Bluetooth option, make sure the selector switch is set to ‘COM’.

!!If you are using the Bluetooth option, skip to section 3.6!!

In order to know which comm. port the modem is emulating for USB we need to open Control Panel>System>Hardware>Device Manager>Ports and see which port the modem is using. In this case it is ‘CP210x USB to UART Bridge Controller (COM 4)’ as shown below.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now that we know which comm. port our modem is using we need to create a profile for the

modem. To do this go to Control Panel>Phone and Modem Options>Modems. At the bottom of

the menu screen, click “Add…” Check the ‘Don’t select my modem; I will select it from a list’

checkbox and click “Next”. Select the ‘Standard 56000 bps Modem’ from the list and click

“Next”.

In the next screen select the comm. port which we had confirmed earlier and click “Next” and then

“Finish”. Now, under the Phone and Modem Options section of the Control Panel you should see

the modem we just created on the correct comm. port.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now with the modem selected, click Properties>Advanced and enter the following string of text under Extra initialization commands +cgdcont=1,”IP”,”Carrier APN” where the ‘Carrier APN’

is specific to the provider of your SIM card. In this example we are using the Rogers

Canada which has the APN (Access Point Name) ‘internet.com’. If you were using Cingular

network in

in the

US as another example you would use ‘ISP.CINGULAR’. You can refer to the following website

for a comprehensive list of APN settings for various networks around the world

http://www.laipac.com/gprs_setting.htm. Every carrier also has a username and password as listed

on the webpage. These will be used later. In the case of the Rogers

network they are ‘wapuser1’

and ‘wap’ respectively.

Now click ‘OK’ and move on to the next section.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.5 Creating the Modem Connection

If you are using the Bluetooth option, make sure the slider switch on the Serial Bluetooth Dongle is set towards the antenna and not towards the DB9 connector as shown below. Make sure the Bluetooth Serial Dongle is connected to the serial port on the M2M 3350. Note the COM port as discovered from section 3.7.

Now that we have setup the modem we can setup the internet connection. Go to Control Panel>Network Connections>File>New Connection… and click “Next”. Select the checkbox

‘Connect to the Internet’ and then “Next”.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

In the next screen select ‘Setup my connection manually’ and click “Next”.

Now select ‘Connect using a dial-up modem’ and click “Next”.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

In the next screen select the modem we had previously created and click “Next”.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

You can enter a name for this connection and click “Next”.

In the next screen you must enter the GPRS Dial Number. You can enter ‘*99***1#’ as this is the

most common dial number. If this is not the correct dial number for your carrier you will have to

check with them directly. It may also be ‘*99#’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now you can enter the APN Username and Password from the aforementioned website. In the

case of the Rogers network in Canada it is once again ‘wapuser1’ and ‘wap’. Once again refer to

our webpage to look up your specific APN information. As an example for Cingular

Username would be ‘ISP@CINGULARGPRS.COM’ and the password is ‘CINGULAR1’.

in the US, the

Now click “Next” and then “Finish”. Make sure you don’t have another internet connection

running and then click “Dial”.

DONE!

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.6 Bluetooth USB Dongle Driver Installation (Optional)

If your PC is already equipped with Bluetooth or you already have a Bluetooth dongle installed, skip the USB Bluetooth Dongle Driver Installation and jump to section 3.7. If you are using the supplied Bluetooth dongle, continue…

To begin the installation, insert the USB driver CD that came with the Bluetooth USB dongle into

your CD drive. Follow the on-screen instructions in order to install the driver. Do not plug in the

Bluetooth dongle until it prompts you.

Let all the drivers install automatically. When it is done click ‘Finish’ to complete the installation.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

3.7 Pairing your Bluetooth Devices (Optional)

Once the drivers are installed, you may continue with the setup. Press ‘Next’ to continue installing

the other components and pair your existing Bluetooth device with the M2M 3350 Serial Bluetooth

Dongle.

Be sure to install all of the components. All should be selected by default. Press ‘Next’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Once the Bluetooth dongle has been setup you can search for devices. With the Bluetooth USB

dongle plugged in, connect the RS232 Bluetooth module to your M2M 3350 serial port and power

on both units. Make sure the selector switch on the Serial Bluetooth dongle is set to ‘Port’ and not

‘Adapter’. The blue LED should come on when powered. Also make sure you have a SIM card

inserted into the modem. Now you can search for the device as shown below and connect to it.

When you are asked for the security code, enter ‘1234’. In some cases the security code may also be ‘0000’. Click ‘Pair Now’.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

Now we want to create a virtual comm. port through the RS232 Bluetooth module. Select the

device as shown below and click ‘Next’.

Click ‘Finish’ to complete the virtual comm. port setup.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

If you open the ‘My Bluetooth Places’ folder you can see which comm. port your modem is now

using. In this case it is COM 12.

You may now continue with the setup of your modem by returning to sections 3.4 and 3.5. Make

sure to use the COM port created by your Bluetooth dongle (Serial Adapter Dev B) and not the

COM port being used by the USB. In this example you would use COM 12 (above) instead of

COM 4 as shown in section 3.4.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

4 SIM CARD RECOMMENDATIONS

If you will be using the M2M 3350 primarily for data transferring such as surfing the internet or

downloading email it is best to have a large or unlimited GPRS data plan. If not, you may be

charged for data over usage at a much higher rate. If you plan on sending/receiving SMS text

messages you will also need to have an SMS plan. If you plan on using the voice and calling

features you will need a voice plan with minutes. Not all of these things are needed if you are not

using them. The most important thing is the data plan on the SIM card. It is not recommended to

use the SIM card from your mobile phone to surf the internet as most standard SIM cards do not

have much data allowed per month. You may quickly use more than your standard SIM allows.

Having a SIM card to use specifically for the M2M 3350 is highly recommended. Check with

your GSM provider for details on their data plans.

5 HARDWARE DETAILS

5.1 GSM Modem Specifications Standard

Interface SMS

Data Fax GPRS Audio

• Designed for M2M and automotive applications

GSM 850/900MHz Class 4 (2W) and GSM 1800/1900 Class 1 (1W) Serial Interface RS232 and USB with optional Bluetooth Serial Dongle Mobile Originated (MO) and Mobile Terminated (MT) in accordance with GSM 07.05 Asynchronous 2400, 4800, 9600, 14400 bps 2400/4800/7200/9600 bps. Class 2 Group 3 Compatible. Class 10

2.5mm Stereo jack for mono speaker and mic. Single ended.

• R&TTE, GCF-CC, EMC, Safety and Chinese approved

5.2 GSM Antenna Specifications

Bands 850/900/1800/1900 MHz

Frequency Range 824~960 MHz // 1710~1990 MHz

Impedance 50 Ohm

VSWR ≤3.5

Gain 0 dBi

Radiation Near Omni in the Horizontal Plane

Polarization Vertical

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

5.3 Physical Characteristics

Size 95x60x25mm (excluding connectors) Overall Size 110x60x25mm Weight 120g Housing Aluminium Profiled

5.4 Temperature Range

Operating Conditions: From -22°C to +55°C

Storage Conditions : From -25°C to +70°C

5.5 Power Supply

Input Power: 5V

Ground : 0V

**Correct operation of the modem is not guaranteed if the input voltage drops below 5V**

Parameters GSM 850/900 GSM 1800/1900 Unit

Power Supply @ 25°C

Input Supply Voltage 5 5 V

Input Peak Supply Current 1.8 1.1 A

Input Average Supply Current 330 220 mA

Input Average Supply Current in Idle Mode 32 32 mA

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

5.6 DB9 RS232 and USB Connector Pinout

Pin EIA Designation

RS232

USB

1 DCD Data Carrier Detect

2 RXD Receive Data

3 TXD Transmit Data

4 DTR Data Terminal Ready

5 GND Ground

6 DSR Data Set Ready

7 RTS Request to Send

8 CTS Clear to Send

9 VCC +5V

1 VCC +5V

2 Data (-) Data (-)

3 Data (+) Data (+)

4 GND Ground

Note: The pins are marked on each connector in fine print

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

6 OPERATION

Every time you use the M2M 3350 you should make sure that all other internet connections are

disabled. You will most likely need to connect to the modem before each use if you often

disconnect it from the PC. The typical bandwidth is 30-40kbps, similar to a dial-up 56kbps

modem.

6.1 LED Operation

The following defines the states of the LEDs on the front of the unit.

LED Flashing/Off Steady PWR GSM

COM

Note: A flashing GSM LED does not necessarily mean the unit is connected to GPRS but only

No Power (off) Power On

Registered to Network Not Registered to Network

In USB Mode (off) In Serial Mode

means the unit has registered with the GSM network.

6.2 SIM Card Tray

The SIM card must be placed in the SIM card tray. To eject the tray, press the yellow button with

a pen. The tray should insert easily into the holder. If it must be forced, it is not in right and you

should retry.

6.3 USB/COM Switch

To use the modem in USB mode, the selector switch must be set to ‘USB’. The COM LED will be

turned off when in USB mode. To use the modem in serial mode or with the Bluetooth dongle the

selector switch must be set to ‘COM’. The COM LED will be steady on yellow. In either case,

the USB cable must be connected to either a USB port or another power source as this is the main

power input.

6.3 Power

The USB port provides power to the modem. This must be connected to a USB port or the car

adapter. The input is 5V DC and the current rating must be >500mA.

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

6.5 Headphone Jack

The modem is equipped with a 2.5mm stereo headphone jack so that you can connect a

speaker/microphone one-piece headset. Not all headsets work as every manufacturer uses a

different pinout. We have tried to select a general pinout to be compatible with most headsets.

Keep in mind that you can’t transmit voice calls through the USB or RS232 connector. If you

wish to make a call, you must connect the headphone jack to the modem and not to your PC.

7 COMMANDS

Note: the following commands can be entered using HyperTerminal in Windows with the settings 115200, 8, None, 1, None

Description AT

Command

Module

Synchro

Checking

Receiving an

Incoming Call

Initiate a

Call

Initiate an

Emergency Call

Communication

Loss

Enter PIN Code

Parameters

In E2P

AT+CREG? CREG=<mode>, 1 Modem Synchronized on the network

CREG=<mode>, 2 Sync lost, re-sync attempt

CREG=<mode>,

RING

ATA Answer the call

OK

ATD 1234; Don’t forget the <;> at the end for

OK Communication established CME ERROR:

CME ERROR: 3 AOC credit exceeded or communication

ATD 911; Don’t forget the <;> at the end for

OK NO CARRIER

ATH Hang Up

OK

AT+CPIN=1234

OK CME ERROR:

CME ERROR: 3 PIN already entered

AT&W Store

OK The configuration settings are stored

Module Comments

Modem not synchronized on network,

0

11

16

no synch attempt

VOICE call

PIN code not entered

already established

VOICE call

Incorrect PIN code

into E2P

Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide

8 TROUBLESHOOTING

If you are having trouble connecting to the internet or pairing your modem with your PC, try some

of the following steps:

• If the Bluetooth dongle is not connecting to your PC, try unpairing and then pairing your

device with the PC

• Make sure you enter the correct security code as either ‘0000’ or ‘1234’

• Restart the PC and modem

• Make sure the USB/COM selector switch is set to the desired operation as either ‘USB’ for

USB communications or ‘COM’ for serial/Bluetooth communication

• Make sure the slider switch on the Serial Bluetooth Dongle is set towards the GSM antenna

and not set towards the RS232 connector as shown in section 3.5.

• Make sure you can the correct COM port listed when you created the modem in Windows

• Make sure you SIM card is activated

• Make sure you are using the correct APN settings from your GSM provider

Laipac M2M 3350 User Manual And Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

M2M 3350 GSM/GPRS Modem

User’s Manual & Reference Guide

Revision 1 – June 2007