User Manual
Please read it because there is some information that we
thought was helpful and there are some of the usual legal
notices that we were told we needed to tell you.
Please check back frequently for updates to features and instructions.
Revision 08072017
2
Index
Laelaps® System and Requirements……………………………………………………….…………...3
Charging Your Laelaps® Gateway/Communicator and Collar(s)……………………………4
Laelaps® Hardware Operations……………………………………………………………….……………5
Laelaps® App Operations……………………………………….……………………………….……………9
Connecting to a Gateway to the Laelaps® App…………..…………………………………..….11
Adding Collar(s) to the Gateway ………………………………………………………………………..11
Enabling GPS Position Transmission…………………………………………………………………...12
Changing a Collar Name………………………………………………………………………………….….12
Deleting a Collar from a Gateway………………………………………..………………………….….13
Changing a Gateway Name…………………………………….…………………………………………..14
Collar Menu Features.………………………………………………………………………………………..15
Using the Laelaps® Map ……………………………………………………………………………......….16
Data / Stats Menu …………………………………………………………………………………………….17
Path Replays ……………………………………………………………………………………………….17
Settings Menu…………………………………………….……………………………………………………..17
Capturing Offline Maps………………………..……………………………………………………...17
Manage Map Data…………………..…………..……………………………………………………...18
Delete Data………………….…….………………..……………………………………………………...18
Reset Devices…………….…….…………………..……………………………………………………...18
Controlling the LED Beacon on and off………………………………………………………………..19
Waypoints .…………………………………………..……………………………………………………………20
Manual Firmware Updates………………………………………………………………………………….21
How Laelaps® works……………………………………………………………….………………………….22
How to get the best range and GPS signal……………………………………….………………….22
Legal Restrictions…………………………………………………………………………….………………….22
FCC Notice ………………………………………………………………………………………………………….23
Warranty and additional information ……………..………………………………………………….24
3
Laelaps ® System and Requirements
WARNING - The Laelaps® system is really easy to use! The Laelaps® App was
designed to be easy to use and intuitive on your smartphone or tablet.
Please spend a few minutes getting familiar with the Laelaps® components,
downloading the App from either Apple’s iTunes Store (iOS) or Google’s Play
Store (Android) and reading this User Guide and you will be tracking your dog
anywhere quickly.
No complicated handheld devices or searching through menu after menu for basic
functions. Swipe. Tap. Easy… Laelaps® - it’s All About the Dog!
PERSONAL SMART PHONE / DEVICE SYSTEM REQUIREMENTS:
• Bluetooth 4.0 or higher
• Android 4.4 or higher
• iOS 10.2 or higher
WARNING!
Your Laelaps® System includes:
Laelaps® BT 10.0 Gateway/Communicator
Review the Safety and Product Information found in the Laelaps® box for important product
warnings and other safety information.
Clip Strap
LED Indicators
Charger Contacts
Power / Connect
Button
Antenna Screw Port
Antenna
4
Laelaps® DTC 10.0 Tracking Collar
Charger + Charger Adapter 1.0mmm Antenna + Wrench
Collar Strap
LED Indicators
Charger Contacts
Power / Connect
Button
Antenna Screw Port
Antenna
LED Beacon
Micro-USB Charger
Charger Adapter
5
Charging Your Laelaps ® Gateway/Communicator and Collar(s)
Prior to using your LAELAPS ® Tracking System, WE RECOMMEND A FULL Charge (approx. 4-hours) FOR
EACH GATEWAY AND COLLAR.
FIDO (Function, Input & Device Output) Panel:
Located on the side of the Gateway/Communicator and Collar housings, the FIDO Panel charges
and powers the device On/Off. LED lights indicate important communication interactions and
charging status. The FIDO Panel functions the same for the Gateway/Communicator and Collar.
1. Insert the micro-USB plug on the end of the Charger cord into the back of the Charger
Adapter.
2. Place the narrow end of the Charger Adapter onto the FIDO panel toward the LED
indicators aligning the two gold-plated Charging Adapter magnets with the two goldplated Device Charger Contacts - allowing the magnets to align themselves and connect
properly. The Charging system is designed to disconnect if either the cord or device is
pulled away in order to reduce possible connector damage.
3. Plug the Charger into a wall outlet supplying 110-240V AC power.
4. The LED may or may not illuminate depending on Power State when connected.
5. The LED will be SOLID (green) showing Charger Connection.
6. The LED will be:
SOLID (red) during Fast Charging - to fully charged (100%)
FLASHING (red) during Trickle Charging – system may trickle charge for up to 2 hours
after fully charged (100%)
OFF when Trickle Charging is complete
For optimal performance, we suggest you clean and dry the Charging Contacts on the device (and the
Charger Adapter) with a microfiber cloth or cotton swab before charging or if the charging indicator
does not turn on when connected. Visually inspect them for foreign debris or damage which may
impact contact resistance.
Charger
LED Indicators
Charger Contacts
Power / Connect
Button
FIDO Panel
Device
6
WE UNDERSTAND HOW IMPORTANT BATTERY LIFE IS AND HAVE DESIGNED IT TO BE THE
BEST SOLUTION AVAILABLE. LAELAPS® PREMIUM BATTERIES ARE DESIGNED TO LAST UP
TO 36 HOURS ON A FULL CHARGE. TRICKLE CHARGING PROVIDES A LITTLE ADDITIONAL
CHARGE BEYOND WHAT WE CONSIDER A FULL CHARGE – WE LIKE TO THINK OF IT AS A
BONUS.
• A FULL CHARGE IS ADVISED BEFORE EACH OUTING. IT IS EASY TO CHECK BATTERY
STATUS IN THE APP WHEN THE DEVICE IS CONNECTED.
• KEEP YOUR DEVICE BATTERIES FULLY CHARGED TO EXTEND SYSTEM LIFE AND REDUCE
THE POSSIBILITY OF A LOST DOG.
• KEEP YOUR PHONE OR TABLET RUNNING AS FULLY CHARGED AS PRACTICAL.
• SOME USERS PREFER TO MAXIMIZE THEIR PHONE/TABLET BATTERY LIFE BY:
o TURNING OFF OTHER APPS
o MINIMIZING SCREEN BRIGHTNESS
o TURNING OFF CELLULAR AND WiFi WHEN OUTSIDE OF SERVICE AREA(S)
IT’S ALL ABOUT THE DOG...
WARNING – Laelaps® Gateways/Communicators and Collars contain lithium-ion
batteries. Store these devices away from direct sunlight or extreme heat to avoid the
possibility of personal injury or damage to the devices. Do Not Attempt to access or
service the Batteries!
• Do not submerge the device or batteries in water or other liquids.
• Do not leave the device exposed to a heat source or in a high-temperature location,
such as in the sun in an unattended vehicle.
• Contact your local waste disposal department to dispose of the device/batteries in
accordance with applicable local laws and regulations.
• Do not disassemble, modify, remanufacture, puncture or damage the device or
batteries.
• Do not expose the device or batteries to fire, explosion, or other hazard.
• Do not use a sharp object to remove the removable batteries.
KEEP BATTERIES AWAY FROM CHILDREN,
NEVER PUT BATTERIES IN MOUTH. Swallowing can lead to chemical burns,
perforation of soft tissue, and death. Severe burns can occur within hours of
ingestion. Seek medical attention immediately.
• When using an external battery charger, only use the Laelaps® accessory or other UL
Listed charger rated for a minimum of 1A Output.
• If your device requires battery replacement, contact your Laelaps® dealer or the
Laelaps® website. Do not attempt to replace the battery yourself.
• Do not leave the device where a dog may attempt to chew on it. If the battery cell is
punctured, electrolyte can be released that can be harmful to the dog and risk fire or
explosion.
7
Laelaps® Hardware Operations:
WARNING
Tracking Collar (DTC 10.0)
IMPORTANT – Laelaps® GPS Tracking Collars (Collar) have extremely fast GPS Acquisition locking
times, but we still recommend to turn on the Collar(s) first as the time to acquire adequate signal
depends on the current environment and position - preferably outside with a clear view of the sky.
GPS acquisition will take longer and use more power if attempted inside a structure or under a roof.
Power ON and Advertising Mode:
1. Press the Power Button on the Collar FIDO Panel once to turn Power ON - see figure on pg.3
a. LED will flash (red) once, then turns off
b. LED will FAST flash (green) 3 times, then turns off
c. LED will turn (red) for 3 seconds, then turns off
d. LED will FAST flash (green) for 30 seconds (ADVERTISING mode active) and then
SLOW flash but does not power off
The FAST flashing (green) LED indicates the Collar is ADVERTISING and ready to
connect to a Gateway.
2. Repeat steps 1-3 for each Collar that will be tracked during your activity (Laelaps® tracks up to
20 Collars).
The Collar ADVERTISING mode can be re-activated simply by pressing the Power / Connect
Button quickly. The LED will FAST flash (green) per Step 1.d. above. Repeat as needed for
additional collars.
Power Off:
1. Hold down the Power Button on the FIDO Panel for 5 seconds until the Collar LED flashes
(red) - release quickly. This turns the Collar off (all LEDs will be off).
Laelaps® Gateways/Communicators and Collars utilize extremely thin, strong, and flexible NiTi
antennas for durability and optimal performance. Use outdoors only – do not use indoors.
Antennas are shipped in a loop – NEVER remove any loops NEVER use a broken or frayed antenna.
NEVER use antenna if the protective tip is damaged or missing. IMMEDIATELY replace any
damaged or missing antennas ONLY with a Laelaps approved replacement.
Exercise caution when operating these devices to prevent possible personal injury to the yourself,
others in the vicinity, or to your canine companion(s). Do not leave the dog device (collar) where a
dog may chew on it. Remove collars from dogs placed in crates.
Keep Laelaps® devices (collars and gateways/communicators) away from children.
8
Gateway/Communicator (BT 10.0)
Power On and Advertising Mode:
1. Press the Power Button on the Gateway FIDO Panel once to Power ON - see figure on pg.4
a. LED will flash (red) once, then turns off
b. LED will FAST flash (green) 2 times,then SLOW flash (green) 1 time, then turns off
c. LED will turn (red) for 3 seconds, then turns off
d. LED will FAST flash (green) for 3 minutes (ADVERTISING mode active) and then
SLOW flash but does not power off
The FAST flashing (green) LED indicates the Collar is ADVERTISING and ready to
connect to the App on your device.
Gateway/Communicator ADVERTISING mode can be re-activated simply by pressing
the Power / Connect Button quickly. The LED will FAST flash (green) per Step 1.d.
above.
Power Off:
1. Hold down the Power Button on the FIDO Panel for 5 seconds until the Gateway/Communicator
LED flashes (red) - release quickly. This turns the Gateway/Communicator off (all LEDs will
be off).
Loading...