LaCie 300978U, RW With LightScribe, d2 User Manual

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LaCie d2 DVD±RW Drive

User Manual

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Table of Contents

Health, Safety & General Use Precautions 4

Health & Safety Precautions 4 General Use Precautions 4

1. Introduction 6

1.1. Minimum System Requirements 7

1.2. Box Content 8

1.3. Views of the Drive 9

1.4. Cables and Connections 12

1.5. Supported DVD and CD Formats 13

2. Connecting Your LaCie d2 DVD±RW Drive 15

2.1. Installing DVD/CD Burning Software 16

2.2. Connecting the Power Supply 17

2.3. Connecting the USB 2.0 Cable 18

2.4. Connecting the FireWire 400 Cable 19

3. Using Your LaCie d2 DVD±RW Drive 20

3.1. Inserting Discs 20

3.2. Accessing Discs 20

3.3. Ejecting Discs 21

3.4. Emergency Disc Ejection 21

4. Helpful Technical Information 22

4.1. File System Formats 22

4.2. DVD±RW Writing Methods 23

4.3. About DVD/CD Available Capacity 24

4.4. FireWire Questions & Answers 25

4.5. USB Questions & Answers 26

4.6. Choosing between FireWire and USB (USB 2.0 & FireWire only) 27

4.7. Data Transfers 27

5. Troubleshooting 28

5.1. Mac Troubleshooting 29

5.2. Windows Troubleshooting 32

6. Contacting Customer Support 35

6.1. LaCie Technical Support Contacts 36

7. Warranty Information 37

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Copyrights

Copyright © 2011 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.

Trademarks

FireWire, Apple, Mac, and Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, Windows 98 SE, Windows Millennium Edition, Windows 2000, Windows XP and Windows Vista are registered trademarks of Microsoft Corporation. All trademarks mentioned in this manual are the property of their respective owners.

Changes

e material in this document is for information only and is subject to change without notice. While reasonable eorts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.

Canada Compliance Statement

is Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Federal Communications Commission Radio Frequency Interference Statement (FCC)

WARNING: Changes or modications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

is equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. is equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to correct the interference by one of the following measures:

❖ Reorient or relocate the receiving an-

tennas.

❖ Increase the separation between the

equipment and the receiver.

❖ Connect the equipment into an out-

let on a circuit dierent from that to which the receiver is connected.

❖ Consult the reseller or an experi-

enced radio/TV technician for help.

Shielded cables and I/O cards must be used for this equipment to comply with the relevant FCC regulations.

is device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Manufacturer’s Declaration for CE Certiﬁcation

We hereby certify that this device is in compliance with both the EMC Directive (2006/95/EC) and the Low Voltage Directive (2004/108/EC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms:

Class B EN60950, EN55022, EN50082-1, EN61000-3-2

Class I Laser product

is equipment is certied to comply with DHHS Rule 21 CFR Chapter I, subchapter J in eect as of the date of manufacture.

is equipment is classied as a Class I Laser product and no hazardous laser radiation is emitted outside the drive.

Tested To Comply With FCC standards

FOR HOME OR OFFICE USE

LaCie d2 DVD±RW

110427 v1.2

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is symbol on the product or on its packaging indicates that this product

must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. e separate collection and recycling of your waste

equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop o your waste equipment for recycling, please contact your local city oce, your household waste disposal service, or the shop where you purchased the product.

CAUTION: Modications

not authorized by the manufacturer may void the user’s authority to operate this device.

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Health, Safety & General Use Precautions

e drive you have just purchased includes a laser diode device, which classies it as a “Laser Class I” product. is laser is not dangerous for the user under normal operating conditions. However, we strongly advise you not to place any

reective objects in the disc loading system, due to the risk of exposure to laser emissions that may be reected by such objects. Always follow the basic precautions listed below to use your LaCie drive safely and correctly. Respecting

these guidelines will help to avoid the possibility of personal injury to yourself or others, as well as to prevent damage to your device and other computer equipment. ese include, but are not limited to, the following precautions.

Health & Safety Precautions

❖ Read this User Manual carefully, and

follow the correct procedure when setting up the device.

❖ Do not look inside or place your

hand over the open media tray. Never look directly or indirectly (with a mirror) at the laser diode, even when the device is not in operation. If you expose your eyes to the laser inside you drive, you risk damage or loss of your vision or other injury.

❖ Do not open your drive or attempt to

disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, re, short-circuiting or dangerous emissions. Your drive contains no user-serviceable parts. If it appears to be malfunctioning, have it inspected by qualied LaCie service sta.

❖ Never expose your device to rain or

use it near water or in damp or wet

conditions. Never place containers on it containing liquids that may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, re or personal injury.

❖ Make sure that the computer and

drive are electrically grounded. If the devices are not grounded, there is an increased risk of electrical shock.

General Use Precautions

❖ Do not expose the drive to tempera-

tures outside the range of 5° C to 40° C (41° F to 104° F) during operation. Doing so may damage the drive or disgure its casing. Avoid placing your drive near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your drive in an environment that is too cold or humid may damage the unit.

❖ Do not block the ventilation outlets

on the rear of the drive. ese help to keep your drive cool during opera-

tion. Blocking the ventilation outlets may cause damage to your drive and cause an increased risk of short-circuiting or re.

❖ Always unplug the drive if there is a

risk of lightning or if it will not be used for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or re.

❖ Do not place heavy objects on top of

the drive or use excessive force on its buttons, connectors and tray.

❖ Always place your drive in a hori-

zontal position before using it. is LaCie drive has not been designed to be used in an upright position. ismay result in damage to the device or data loss.

❖ Always remove the disc from the disc

tray before transporting your drive. Otherwise, written data may be destroyed or the drive’s internal components may be damaged.

❖ Never use excessive force on the disc

loading system; discs should be in-

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serted eortlessly into your drive. If you detect a problem, consult the Troubleshooting section and contact your after-sales department.

❖ Protect your drive from excessive ex-

posure to dust during use or storage.

Dust can build up inside the device, increasing the risk of damage or malfunction.

❖ Never use benzene, paint thinners,

detergent or other chemical products to clean the outside of the drive.

Such products will disgure and discolor the front panel and casing. Instead, use a soft, dry cloth to wipe the device.

IMPORTANT INFO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the

user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss

of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard drive, for

instance, and a second copy either on your internal hard drive, another external hard drive or some other form of removable

storage media. LaCie oers a complete line of CD and DVD drives. If you would like more information on backup, please

refer to our website.

IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available

storage capacity varies depending on operating environment (typically 5-10% less).

MANUAL NOTE: Several sections of this user

manual contain information about three dierent LaCie d2 DVD±RW Drives. Dierences between drives are noted where applicable. Make sure to refer to the sections about your specic drive.

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Introduction

1. Introduction

■ LaCie d2 DVD±RW Drive Capabilities

❖ Create and record your own music, movie & photo CD/DVDs

❖ LightScribe: design & etch custom, professional labels

❖ Optimum performance with fast 20x write speed

❖ Record to DL DVD±R, DVD±R/RW & CD-R/RW

Congratulations on the purchase of your new LaCie d2 DVD±RW Drive – your complete DVD and CD creation solution! is drive gives you maximum compatibility with the various DVD and CD formats, reading and writing to all of the popular standards (DVD±RDL, DVD±RW, CD-R, CD-RW).

Double Layer DVD Recording

With the same technology that underpins Hollywood-style DVD-Videos, Double Layer (DL) discs are compatible with most consumer set-top DVD players and computer DVD-ROM drives.

On one DVD+R9 DL disc, you’ll be able to store up to four hours of MPEG-2 video, sixteen hours of VHSquality video or increase the video bit rate for higher quality movies. And with 8.5GB of storage space on a single DL disc, they’re ideal for archiving and backup applications, and could even be used as replacement for tape in some instances.

Now you have the tools to make high-impact, professional quality DVD videos, conveniently make system backups and preserve all of your memories for the future.

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Introduction

1.1. Minimum System Requirements

Mac Users

■ USB 2.0 & FireWire ■ USB

❖ FireWire 400 or USB equipped computer

❖ Mac OS X 10.3.9

❖ Power PC G4 or higher, Mac Intel processor

❖ 256MB RAM

❖ USB equipped computer

❖ Mac OS X 10.3.9

❖ Power PC G4 or higher, Mac Intel processor

❖ 256MB RAM

❖ Direct-disc labeling requires LightScribe CD/DVDs (not inlcuded)

Linux Users

■ USB 2.0 & FireWire ■ USB

❖ FireWire 400 or USB equipped computer

❖ Linux-based system

❖ 256MB RAM

❖ USB equipped computer

❖ Linux-based system

❖ 256MB RAM

❖ Direct-disc labeling requires LightScribe CD/DVDs (not inlcuded)

Windows Users

■ USB 2.0 & FireWire ■ USB

❖ FireWire 400 or USB equipped computer

❖ Windows XP or Windows Vista

❖ Pentium IV processor or higher

❖ 256MB RAM

❖ USB equipped computer

❖ Windows XP or Windows Vista

❖ Pentium IV processor or higher

❖ 256MB RAMM

❖ Direct-disc labeling requires LightScribe CD/DVDs (not inlcuded)

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Introduction

1.2. Box Content

IMPORTANT INFO: Please save your pack-

aging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging.

Your LaCie d2 DVD±RW Drive box should contain the following:

R DL

ReWritable

Ultra Speed

•

562

Easy Media Creator Suite 9 with LightScribe Labeler for Windows 2000, XP & Vista

Windows

DVD

UTILITIES v.6.9

BURN * FLIP * BURN

User Manual

Manuel Utilisateur Manuale Di Utente Benutzerhandbuch Manual De Usuario Gebruikershandleiding

Quick Install Guide

LaCie d2 DVD ± RW

USB 2.0

*FireWire 400 cable not included with LaCie d2 DVD±RW USB-only model.

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LaCie d2 DVD±RW Drive

USB 2.0 cable

FireWire 400 cable*

Power supply

Quick Install Guide

LaCie d2 DVD Utilities CD-ROM

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Introduction

1.3. Views of the Drive

■ Front View (all models)

Disc Tray - Open the tray by pressing the load/

eject button, then place a DVD or CD into the tray with the label facing up. Close the tray by pushing the load/eject button or pushing the front part of the tray. is drive has not been designed to accept media with cartidges.

Drive Activity LED

Emergency Eject Hole – Insert a straightened

paper clip (or similar object) and push to eject the tray if the load/eject button does not work. In normal operation, the eject button should always be used to unload the tray. If you must use the emergency eject hole, make sure the drive’s power is turned o and wait until disc rotation has stopped.

Load/Eject Button – Push this button to open

the media tray.

32 4

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Introduction

■ Rear View (USB 2.0 & FireWire 400)

On/O Switch

Power Supply Connection - is is where you

plug in the AC adapter supplied with the drive. See section 2.2. Connecting the Power Supply for more information.

Hi-Speed USB 2.0 Port - is is where you plug

in the USB 2.0 cable furnished with the drive.

FireWire 400 Ports - is is where you plug in

the FireWire 400 cables supplied with the drive. See section 2.4. Connecting the FireWire 400

Cable for more information. See section 2.3. Connecting the USB 2.0 Cable for more infor-

mation.

LaCie Ltd. XXXXXX

Serial Number XXXXXXXXX

OFF

2 3 41

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Introduction

■ Rear View (USB 2.0)

On/O Switch

Power Supply Connection - is is where you

plug in the AC adapter supplied with the drive. See section 2.2. Connecting the Power Supply for more information.

Hi-Speed USB 2.0 Port - is is where you plug

in the USB 2.0 cable furnished with the drive.

LaCie Ltd. XXXXXX

Serial Number XXXXXXXXX

OFF

2 31

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Introduction

1.4. Cables and Connections

■ Hi-Speed USB 2.0

USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras.

USB Icons

ese icons will help you easily identify the USB interfaces. ey appear on USB cables and next to the USB port connectors on certain computers.

USB 2.0 Cables

Your LaCie drive is shipped with a Hi-Speed USB

2.0 cable to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. e cable will also work when connected to a USB 1.1 port, but drive performance will be limited to USB 1.1 transfer rates.

USB 2.0 icon USB 1.1 icon

USB 2.0 Cable and Cable End

■ FireWire 400

FireWire 400, also known as IEEE 1394a, is a highspeed serial input/output technology for connecting peripheral devices to a computer or to each other.

FireWire 400 Cable and Cable End

iLink/DV Cable and Cable End (Sold separately)

FireWire Icons

eses icons will help you easily identify the FireWire interface. ey appear on FireWire cables, and next to the FireWire port connectors on certain computers.

FireWire

icon

iLink icon DV icon

FireWire Cables

ere are two types of FireWire 400 cables on the market: 6-to-6-pin and 6-to-4-pin (not included) cables.

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Introduction

■ DVD and CD Media Format Deﬁnitions

DVD+RW Discs

❖ Best suited for: backing up and archiving digital con-

tent.

❖ ese discs are functionally similar to CD-RW and

DVD-RW discs, but utilizes the same recording techniques as DVD+R.

❖ Incorporates the Direct Overwrite (DOW) system,

allowing data to be written directly over existing data in a single pass.

DVD-RW Discs

❖ Best suited for: backing up and archiving digital con-

tent.

❖ ese discs serve the same general purpose as CD-

RW media, but with 4.7GB of space versus 650MB.

❖ Discs can be written and erased up to 1,000 times.

DVD+R Discs

❖ Best suited for: recording DVD videos, storing mul-

tiple photo albums and data DVDs under 4.7GB.

❖ ese discs have the same write-once concept as

CD-R media, but with 4.7GB of capacity versus 700MB for CD-R discs.

❖ DVD+R supports “lossless linking” and the com-

bination of Constant Angular Velocity (CAV) and Constant Linear Velocity (CLV) recording techniques.

DVD-R Discs

❖ Best suited for: recording DVD videos, storing mul-

tiple photo albums and data DVDs under 4.7GB.

❖ ese discs are also functionally similar to CD-R

media, and have the same capacity as DVD+R discs.

❖ ere are two types of DVD-R discs: DVD-R Gen-

eral, which are intended for home applications, and DVD-R Authoring, which are intended for professional DVD-Video development applications.

DVD+R9 DL and R-9 DL (Double Layer) Discs

❖ Ideal for: recording high-quality DVD videos, back-

ing up and archiving large data DVDs.

Format Type of Disc Write Speed Capacity

DVD DVD±R DL 16x/12x 8.5GB

DVD±R 22x 4.7GB

DVD+RW 8x 4.7GB

DVD-RW 6x 4.7GB

DVD-ROM (Single and dual layer)

4.7/8.5 GB

CD CD-R 48x 700MB

CD-RW 32xv 650MB

CD-ROM -- --

1.5. Supported DVD and CD Formats

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Introduction

❖ ese discs follow the DVD+ recording tech-

niques, but with 8.5GB of capacity versus 4.7GB for DVD±R discs.

❖ With the increased capacity, it is now possible to in-

crease the video bit rate for higher quality DVD videos.

CD-R Discs

❖ Best suited for: recording audio CDs, storing photos

and for data CDs.

❖ Files can not be deleted from CD-R discs, and you

cannot write over existing les on a CD-R disc.

CD-RW Discs

❖ Best suited for: passing medium sized les around an

oce or among students.

❖ Discs can be reformated up to 1,000 times, and les

can be written over.

❖ Most CD-ROM drives and audio CD players can-

not read CD-RW discs.

For Best Recording Results

❖ Close all other open programs and disconnect

from the internet

❖ Copy data to your hard drive rst

❖ Check media speed rating

❖ Use media that is free of scratches and nger-

prints

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Getting Connected

2. Connecting Your LaCie d2 DVD±RW Drive

ere are three parts to connecting and turning on

your LaCie d2 DVD±RW Drive.

e LaCie d2 DVD±RW Drive can be connected to both Macs and PCs; however bundled software varies depending on the model.

Step 1 2.1. Installing DVD/CD Burning Software Page 16

Step 2

2.2. Connecting the Power Supply Page 17

Step 3

2.3. Connecting the USB 2.0 Cable

2.4. Connecting the FireWire 400 Cable

Page 18

Page 19

IMPORTANT INFO: For drives with both

USB and FireWire interfaces, the USB and FireWire interfaces cannot be connected at the same time. Unmount the drive before switching interfaces.

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Getting Connected

Insert your LaCie DVD Utilities DVD-ROM into your computer’s internal DVD drive and follow the instructions below for your LaCie d2 DVD±RW Drive model. For more information about the various programs, please refer to the software’s Help menu.

■ Installing the Recording Software

2.1. Installing DVD/CD Burning Software

IMPORTANT INFO: Available software vary

from one model to another. For a complete list of software, please check the packaging of your product

or the label of the included CD- or DVD-ROM.

Available software includes (depending on chosen model):

Recording Software

❖ Toast Titanium (Mac) ❖ Toast Basic (Mac) ❖ Easy Media Creator (Windows)

LaCie reserves the right to include a higher version of these software or dierent software. Please check your product packaging for an exact list.

Please see www.roxio.com for information on Toast Titanium, Toast Basic and Easy Media Creator.

Please check the LaCie website for software updates:

www.lacie.com/support/drivers/dvd

TECHNICAL NOTE: You will be prompted

for the CD key the rst time you use Toast Titanium. e serial number for Toast Titanium is located on the front of the LaCie d2 DVD±RW Utilities CD-ROM sleeve.

■ USB 2.0 & FireWire

Mac

Double-click the LaCie DVD Utilities DVD-ROM icon and open the “Toast Basic” folder. Drag and drop the Roxio Toast Basic application icon into the Applications folder on your hard drive.

Double-click the LaCie DVD Utilities DVD-ROM icon and then open the “Easy Media Creator” folder. Double click the installer and follow the on-screen instructions.

■ USB 2.0-only

Double-click the LaCie DVD Utilities DVD-ROM icon and then open the “Easy Media Creator” folder. Double click the installer and follow the on-screen instructions.

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Getting Connected

1. Connect Cable A to your LaCie Drive.

2. Connect Cable B to the power supply brick (C).

3. Connect Cable B to a surge protector or wall outlet.

2.2. Connecting the Power Supply

e power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector.

LaCie Ltd. XXXXXX

Serial Number XXXXXXXXX

OFF

CAUTION:

❖ Only use the AC adapter supplied with your spe-

cic LaCie drive. Do not use a power supply from another LaCie drive or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty.

❖ Always remove the AC adapter before transport-

ing your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty.

❖ If your power supply gets damaged, a re-

placement can be purchased from your local LaCie retailer or on the LaCie Web site:

www.lacie.com

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Getting Connected

2.3. Connecting the USB 2.0 Cable

TECHNICAL NOTE: Your drive must be

connected to a USB 2.0 (as opposed to USB 1.1) port. See section 1.4. Cables and Connections.

TECHNICAL NOTE: For more information

on USB connections, see the following sections:

❖ 1.4. Cables and Connections

❖ 4.5. USB Questions & Answers

1. Connect the power supply cable (see section 2.2.

Connecting the Power Supply).

2. Connect the Hi-Speed USB 2.0 cable to the USB

2.0 port on the back of the drive (Fig. 01).

3. Attach the other end of the interface cable to an

available USB port on your computer (Fig. 02).

4. Your drive should now be ready for use. To verify

that your drive is correctly installed and communicating with your computer, follow these steps:

Mac Users

In the Apple menu, click on About is Mac, then

More Info. is will open the Apple System Proler.

Your drive should be listed under the Hardware category.

Windows Users

Right click your My Computer folder and select

Properties. Click on General. Your drive should be listed.

LaCie Ltd. XXXXXX

Serial Number XXXXXXXXX

OFF

Fig. 01

Fig. 02

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Getting Connected

2.4. Connecting the FireWire 400 Cable

1. Connect the power supply cable (see section 2.2.

Connecting the Power Supply).

2. Connect the FireWire 400 cable to a FireWire 400

port on the back of the drive (Fig. 03).

3. Attach the other end of the interface cable to an

available FireWire 400 port on your computer (Fig.

04).

4. Your drive should now be ready for use. To verify that

your drive is correctly installed and communicating with your computer, follow these steps:

Mac Users

In the Apple menu, click on About is Mac, then

More Info. is will open the Apple System Proler.

Your drive should be listed in the Hardware category.

Windows Users

Right click your My Computer folder and select

Properties. Click on General. Your drive should be

listed.

TECHNICAL NOTE: For more information

on USB connections, see the following sections:

❖ 1.4. Cables and Connections

❖ 4.4. FireWire Questions & Answers

Fig. 03

Fig. 04

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Using Your d2 DVD±RW Drive

3. Using Your LaCie d2 DVD±RW Drive

3.1. Inserting Discs

To insert a disc:

1. Push the open/close button on your LaCie d2

DVD±RW Drive.

2. When the disc tray opens, put the DVD or CD me-

dia into the tray with the label side facing up. Make sure the DVD or CD is correctly placed in the center of the disc tray.

3. Push the open/close button to close it.

Do not attempt to force the door open; you will damage the drive. e power must be on in order to open the drive. e drive must be on a at surface to work correctly.

To close the disc tray:

Push the open/close button. Pushing the media tray closed is not recommended.

CAUTION:

❖ Do not force the disc tray open or closed. You

will damage the drive.

❖ Always remove discs before transporting the

drive.

❖ Never move the drive while it is in operation.

❖ is drive is not compatible with cartridges.

3.2. Accessing Discs

Mac Users

e DVD or CD volume will appear as an icon on the desktop. Click on the icon to access the contents of the DVD or CD.

Windows Users

e DVD or CD volume will appear in your My Computer folder. Click on the icon to access the contents of the disc.

Fig. 05

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Using Your d2 DVD±RW Drive

3.3. Ejecting Discs

Mac Users

1. Drag the DVD/CD icon on the desktop to the

Trash. e disc tray will open.

2. Remove the disc.

3. Push the open/close button on the drive to close the

disc tray.

Windows Users

1. Press the open/close button on the front of the drive.

2. Remove the disc.

3. Push the open/close button on the drive to close the

disc tray.

CAUTION: Do not attempt to open the

drive’s disc tray or remove the disc while the unit is in use and being accessed by the computer. You may injure yourself and/or damage the drive and/ or your computer system. Do not transport the drive with the disc tray open or with a DVD or CD disc inside. Doing so may damage the drive and/or data stored on the disc, and will void your warranty.

CAUTION: Make sure the drive is o and the

power unplugged before attempting the emergency ejection procedure.

3.4. Emergency Disc Ejection

In the event that a DVD or CD cannot be ejected with the open/close button and the software is not controlling the drive, use the emergency eject operation to open the disc tray.

1. Switch o the drive and unplug the interface cable.

2. Insert a small metal poker, such as an unbent paper

clip, into the emergency eject hole (see Fig. 06) until the poker presses against the manual eject mechanism. You will feel the mechanism eject the disc tray.

Only use this method if the open/close button is not working.

Fig. 06

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Helpful Technical Information

4. Helpful Technical Information

When writing DVD±R/RW and CD-R/RW discs, you will have the option to assign the disc a particular le format (the way in which a computer names and organizes les for storage and to manage data exchange). ere are essentially three le system formats to be concerned with when using a LaCie DVD/CD Drive:

❖ Universal Disk Format (UDF)

❖ ISO 9660

❖ Mac OS Extended (also known as HFS+)

UDF - is specication, developed by Optical

Storage Technologies Association, is the predominant le system that allows compatibility across various Bluray, DVD and CD applications, hardware platforms and computer operating systems.

ISO 9660 - is is the standard le system which

allows media to be read on a Mac, PC or other major computer platform. Published by the International

Organization of Standardization, this standard denes a le system for DVD-ROM and CDs. It supports Microsoft Windows, Mac OS and operating systems that follow the Unix specication, but doesn’t support custom features of Mac le systems such as long le names or icon options. Microsoft created an extension to the format, called Joliet, which allows for Unicode le character names and le names up to 64 characters in length (twice as many as the ISO 9660 Level 2 and 3 specications).

Mac OS Extended - Also known as HFS+, this is

the le system used by Macintosh. If you will be using your disc only on Macs, this is the preferred le format.

Hybrid discs (Mac & PC) - Mac users can also

choose to create hybrid discs which contain two partitions: one to be viewed by Mac users, one by Windows users. Toast 7 Titanium does allow this le system choice.

4.1. File System Formats

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Helpful Technical Information

Disc at Once (DAO) – A DVD writing process in

which the entire DVD is recorded in one session, and data cannot be added after the recording is nished. Differs from the CD-R DAO method because the lead-in, data area and lead-out areas are all written sequentially.

Session at Once (SAO) – A writing process which

is similar to DAO, where all of the information is written in one session, but SAO allows for the ability to begin another session and record at a later time. is mode allows for greater control of the recording process than Packet Writing (PW) or TAO, and more disc space can be utilized because there is no need for gaps between tracks.

Incremental Recording (IR) – A writing process

that is similar to the Session at Once (SAO) CD-R writing method; les may be added directly to the DVD-R disc one recording at a time, instead of recording the les to a hard drive before writing the disc. e minimum recorded size, though, must be at least 32KB (even if the le to be recorded is smaller than that), and capacities and write speeds are decreased due to the overhead of combined lead-in/out areas and data. Also, the disc must be nalized before it may be played back by a drive other than the drive recording the disc.

Multi-Border Recording (MBR) – A writing pro-

cess that is very similar to IR, MBR allows you to make an IR disc and then play the disc back on a device that recognizes this type of recording method. MBR creates

a very short boundary zone around a recording session so a compatible player or DVD-ROM drive does not attempt to play beyond the border of the recorded area, instead allowing the unnalized disc to be read by a player that supports this recording method.

Restricted Overwriting (RO) – With this method,

if a disc has already been written to, new data segments can be randomly inserted anywhere within the recorded boundary. New data, however, can only be added to an area of the disc that has already been recorded over and from the point where the last session was stopped.

Packet Writing (PW) – A drag-and-drop writ-

ing process writing process that is very useful for data backup. Buer underrun* is impossible in this mode, because the data is written in “packets” of a few KBs. Packet Writing is a CPU-intensive process because it constantly checks the available space on the disc.

TECHNICAL NOTE: *Buer Underrun –

e recording of a disc is a system-intensive application, and the rewritable drive needs a constant stream of data. A buer underrun occurs when the stream of data to the rewritable drive is not fast enough to keep the rewritable drive’s buer full, causing the an error in the recording process. If this problem occurs often, turn down the recording speed.

DAO SAO IR MBR RO PW

X X X

DVD

X X X X

4.2. DVD±RW Writing Methods

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Helpful Technical Information

ere are important factors to consider when recording video, audio or data to CD or DVD discs. e DVD media specication provides for two physical sizes: 4.7” (12cm) and 3.1” (8cm) (both are .47” (1.2cm) thick). DVD discs are single-sided and can have one (SL) or two (DL) layers of data.

e amount of data or video that a disc can hold are dependent upon factors such as the amount of audio and the degree of compression of the data, video or audio.

When media companies reference the amount of data that a disc can hold, they represent the total amount in terms of gigabytes (GB), or a billion bytes (1000 x 1000 x 1000 bytes). is number, though, is not the way in which a computer addresses the data; to a computer the value is binary and larger than a billion bytes – 1,073,741,824 (1024 x 1024 x 1024 bytes).

4.3. About DVD/CD Available Capacity

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Helpful Technical Information

4.4. FireWire Questions & Answers

■ What is FireWire /IEEE 1394?

A serial bus used to connect external computer and consumer electronic devices to computers and consumer electronic consoles.

■ What does IEEE 1394 mean?

“1394” is an abbreviation of IEEE 1394, the name given to this highperformance serial bus. IEEE (the Institute of Electrical and Electronic Engineers) is the name of the engineering corps that developed this standard. e 1394 refers to the 1,394th standard that the IEEE has produced.

■ What is the relationship between IEEE 1394, FireWire, iLink and DV?

ese four names all refer to the same interface:

❖ IEEE 1394 - the name of the standard, used in the

computer industry.

❖ FireWire - the brand name used by Apple.

❖ iLink - the brand name used by Sony.

❖ DV - logo used by video camcorder manufacturers.

■ What can the FireWire interface be used

for?

With its high data transfer rates, FireWire is a great interface for consumer electronics, like BD, DVD and CD recorders, external hard drives and video devices, such as digital camcorders, because it has an extremely large bandwidth and supports two types of data transfer (anyschronus and isochronous) which help to guarantee the transfer of time-critical data.

FireWire is also a point-to-point interface, meaning that a FireWire device can transmit data to another FireWire device without having to go through a computer. is lets several computers share a given device, and also allows up to 63 devices to be daisy-chained to the same FireWire bus (with a max of 16 devices on one branch). To daisy-chain, connect your one FireWire drive directly to the computer, then connect another

FireWire drive to the rst FireWire drive.

■ Does my computer have a FireWire port?

All Macs and most recent PCs come with FireWire or i-Link interfaces. If your computer doesn’t include a FireWire interface, an extension card can be purchased from your LaCie reseller or from the LaCie website:

www.lacie.com

■ Will my LaCie drive work faster if con- nected to a FireWire 800 port ?

No. Your LaCie drive can be connected to a

FireWire 800 port (cable not supplied) but the speeds will remain identical.

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Helpful Technical Information

4.5. USB Questions & Answers

■ What Are the Beneﬁts of the USB Inter-

faces?

❖ Cross-platform: All recent Macintoshes and PC in-

clude USB ports.

❖ “Hot Swappable”: No need to shut down or restart

your computer when adding or removing a USB device. Plug it in and its ready.

❖ Automatic conguration: Once your device is con-

nected, your computer recognizes the device and congures the software (Windows XP and Windows Vista).

❖ Daisy-Chaining: with USB ports on your computer,

you can connect up to 127 peripherals using hubs.

❖ Easy Installation: One standardized port and plug

combination makes it simple to connect.

■ Will Hi-Speed USB 2.0 Devices Work on

USB 1.1 Hubs and Vice Versa?

You can use your Hi-Speed USB 2.0 devices with USB 1.1 hubs, but the peripherals will be limited to USB 1.1 performance levels.

For more information about the USB interface, please visit the LaCie website:

www.lacie.com/technologies

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Helpful Technical Information

4.7. Data Transfers

Data transfers are the ow of data that accomplishes a task, usually related to moving data from storage to computer RAM or between storage devices. During data transfers, it’s best to wait before launching other applications on the same FireWire or USB port. Anomalies may arise with computers that have FireWire or USB controllers that do not conform to OHCI (Open Host Controller Interface) standards. In any other congurations, we cannot ensure 100% correct operation. Due to this, you may encounter hanging problems. If this happens, proceed as follows:

1. Make sure that the FireWire or USB cable is con-

nected tightly and securely on both ends of the cable, from the drive to the computer. If you are using a FireWire or USB cable other than the one supplied with your LaCie drive, check that it is FireWire (IEEE 1394) certied.

2. Check that the power supply and ground connection

are seated properly.

3. Disconnect your computer’s FireWire or USB cable.

Wait 30 seconds. Reconnect.

TECHNICAL NOTE: *Controller - is is

a component or an electronic card (referred to in this case as a “controller card”) that enables a computer to communicate with or manage certain peripherals. An external controller is an expansion card which lls one of the free slots (i.e. PCI or PCMCIA) inside your PC and which enables a peripheral (i.e. DVD/RW drive, Hard Drive, scanner or printer) to be connected to the computer. If your computer is not equipped with a FireWire controller card, you can purchase an external controller through LaCie. Contact your LaCie reseller or LaCie Technical Support (section 6. Contacting

Customer Support) for more information.

If your computer supports both interfaces, we advise you to use the FireWire interface. FireWire technology allows for daisy chaining of drives (i.e. you can connect the peripherals to each another) which avoids the use of a hub. Furthermore, sustained data transfer rates are usually higher with FireWire.

4.6. Choosing between FireWire and USB (USB 2.0 & FireWire only)

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Troubleshooting

5. Troubleshooting

In the event that your LaCie d2 DVD±RW Drive is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive is still not working correctly, please check the FAQs that are regularly published on our Web site,

www.lacie.com. One of these FAQs may provide an

answer to your specic question. You can also visit the downloads page, where the most recent software updates will be available.

If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section

6. Contacting Customer Support for details).

Manual Updates

LaCie is constantly striving to give you the most upto-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.

If your manual does not reect the congurations of the product that you purchased, please check our Web site for the most current version available.

e Troubleshooting tips on the following pages are divided up by operating system.

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Troubleshooting

Problem Question Solution

e drive is not recognized by the computer

Does your computer’s conguration meet the minimum system requirements for use with this drive?

See section 1.1. Minimum System Requirements.

Is the drive’s power supply connected and the drive turned on?

Make sure that the power supply is properly connected (see section 1.1.

Minimum System Requirements), and that the outlet the power supply

is connected to is also turned on.

Did you follow the correct installation steps for the specic interface?

Review the installation steps in sections 2.3. Connecting the USB 2.0

Cable and 2.4. Connecting the FireWire 400 Cable.

Does the drive’s icon appear on the desktop?

When there is a CD or DVD disc in the drive, there should be an icon for the LaCie drive on the desktop. Select About is Mac from the Apple menu and click the More Info... button. Check the Hardware category for the LaCie drive. If your device is not listed, follow the rest of the Troubleshooting tips to isolate the problem.

Are both ends of the FireWire or USB cable securely attached?

• Disconnect the FireWire or USB cable, wait 10 seconds and then reconnect.

• Ensure that the FireWire/USB connectors are properly aligned. FireWire/USB cables can only be inserted one way. Make sure that they are correctly oriented.

• Check that the FireWire/USB connectors are straight and fully seated int he FireWire/USB ports.

• Only use certied FireWire/USB cables, such as the cables provided with your LaCie drive.

If you have followed all of these steps and the drive is still not recognized, shut down your computer, wait 3 to 5 minutes, restart your computer and try again.

Is the drive connected to the computer through another drive? (FireWire only)

Try connecting the drive directly to a FireWire port on the computer. For best performance and reliability, connect the LaCie d2 DVD±RW Drive directly to the computer.

Is there a conict with other device drivers or extensions?

Contact LaCie Customer Support for assistance. See section 6.1. LaCie

Technical Support Contacts.

5.1. Mac Troubleshooting

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Troubleshooting

Problem Question Solution

e drive is not running noticeably faster when connected via HiSpeed USB 2.0.

Are there other USB or FireWire devices connected to the same port or hub?

Disconnect any other USB or FireWire devices and see if the drive’s performance improves.

Is the drive connected to a USB hub?

A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 speeds if it is connected to a Hi-Speed USB 2.0 port or hub. Make sure your USB hub supports Hi-Speed USB 2.0.

Is the drive connected to a HiSpeed USB 2.0 port on your computer?

Make sure that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them.

Does your computer or operating system support Hi-Speed USB

2.0?

See sections 1.1. Minimum System Requirements and 4.7. Data Trans-

fers for more information.

e drive is working slowly.

Is the drive connected directly to the host computer?

Make sure that your drive is connected directly to the computer (see sections 2.3. Connecting the USB 2.0 Cable or 2.4. Connecting the

FireWire 400 Cable for more information). For best performance, avoid

daisy-chain congurations and connect devices directly to the computer. For more information, see section 4.7. Data Transfers.

e drive’s media tray will not open.

Have you tried dragging the disc’s icon to the Trash?

Drag the disc icon onto the Trash icon. e disc should then eject automatically. If this does not work, try using the eject funtcion of the software program that you are using.

Has a running software program locked the eject function?

To check, disconnect the interface cable, then reconnect and push the open/close button. If the disc still will not eject, see section 3.4. Emer-

gency Disc Ejection for more information on how to eject your media.

e drive’s media tray automatically ejects a disc when you try to record on it, or the drive is not writing to CD/ DVD correctly.

Is the disc full? To verifty the contents of the disc:

• Use your recording software OR

• Select the disc on the desktop and select Get Info from the File

menu. If the disc appears empty but the problem persists, try using another piece of media.

Does the drive support the format of the disc you have inserted?

Check section 1.5. Supported DVD and CD Formats for information about the dierent formats supported by your drive.

Is the disc damaged? Carefully inspect the disc. Look to see if there are highly visible

scratches to the recording surface (the bright, shiny, reective side) of the disc. If in doubt, try another disc.

Has the recording software been installed correctly?

Double-check the installation of your recording software and re-install the software, if necessary. Review the recording software’s troubleshooting and help sections for more information about the recording software.

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Troubleshooting

Problem Question Solution

Has buer underrun occurred (has something interupted the stream of data to the recorder)?

For the best recordings, follow these tips to avoid buer underrun interuptions:

• Quit all other running software programs before starting to record.

• De-activate File Sharing if it is active.

• If you are making a direct recording, such as a copy, from a CD or a

DVD, make sure that the speed of the drive playing the CD or DVD is fast enough to provide a sucient data stream to the LaCie drive. When making copies, it is recommended that you transfer the material to be copied to your hard drive, and then make the recording from the data on the hard drive.

• Reduce the write speed of the LaCie drive using the appropriate

menu in the recording software.

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Troubleshooting

5.2. Windows Troubleshooting

Problem Question Solution

e drive is not recognized by the computer.

Does your computer’s conguration meet the minimum system requirements for use with this drive?

See section 1.1. Minimum System Requirements.

Is the drive’s power supply connected and the drive turned on?

Make sure that the power supply is properly connected (see 2.2. Con-

necting the Power Supply), and that the outlet the power supply is

connected to is also turned on.

Did you follow the correct installation steps for the specic interface?

Review the installation steps in 2.3. Connecting the USB 2.0 Cable and

2.4. Connecting the FireWire 400 Cable.

Is there an icon for the drive in My Computer?

Go into My Computer and look for an icon and drive letter assigned to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.